INDUSTRIAL & MANUFACTURING
SAM Vitale
Managing Partner 15 Years with the Company
Complete Document Solutions
A
classically trained opera singer with a degree in musical performance and a U.S. Air Force veteran, Sam Vitale has helped build one of the largest and most successful Xerox agencies in the country. “Businesses always look for ways to reduce their costs, and their document printing budget had been a big focus,” Vitale said. “They’re looking for a trusted partner that can do a solid analysis of their needs and provide the right solution. Being locally owned with direct ties to Xerox has allowed us to leverage Xerox’s resources to give our customers exactly what they need.” Vitale started with Complete Document Solutions (CDS) as a sales executive in 2001 in lower Manhattan. “Our building was across the street from the World Trade Center, and going
to work after 9/11 was tough,” he said. He later became a sales manager in New Jersey, and then was made a partner in Frederick, where he moved his family and has helped grow the business to become the biggest Xerox Authorized Agency in the U.S. The personal touch of Vitale, his partners, and more than 35 employees has encouraged customers to maintain long, mutually fruitful business partnerships. “The best technology in the world wouldn’t help a company if they didn’t have the right people to implement it,” Vitale said. “We give our people world-class training directly with Xerox so they’re able to provide our customers with outstanding support.” In March 2014, CDS MD moved to new office space on Pegasus Court, doubling its office space and warehouse presence in Frederick. “Being in the Chamber has allowed us to introduce ourselves to other businesses so that we can show them the value we offer,” said Vitale.
The future looks promising, too. “We provide value to businesses by offering custom solutions,” he said. “No one simply makes copies today. They want a document management solution that will help improve their individual workflows.” Vitale still sings, too, as a member of The Sicilian Tenors. Late comedian Joan Rivers dubbed them “The Three Tenors meets The Rat Pack.” He is on the board of directors for the Weinberg Center for the Arts. He and his wife Leesha have four children and live in Frederick. 5104 Pegasus Court, Suite N Frederick 21704 301-825-9220 cdsxrx.com svitale@cdsxrx.com
A p u b l i c a t i o n o f t h e F r e d e r i c k C o u n t y C h a m b e r o f C o m m e r c e a n d T h e F r e d e r i c k N e w s - Po s t
| PROGRESS 2016
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