[Read] PDF/Book Upheaval: Crafting a Culture & Managing Your Message Through a Crisis by Paul
Hiltz
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With Upheaval, authors Paul Hiltz and Amanda Lucey give a look inside healthcare culture through their work with the Naples Comprehensive Health system. Grappling with a recent collapse in public trust, the authors share how they joined physicians and the community as a whole to strengthen the vital bonds necessary for quality healthcare to thrive. Little did they know, time was short, as the approaching pandemic spun toward them.