The Franchise Handbook

Page 1


COMPLETE FRANCHISE DIRECTORY

• Top franchise brands

• Hot new concepts

A-Z BLUEBOOK OF SERVICE PROVIDERS

EXCLUSIVE STATS & INTEL

From the editors of Franchise Times

• Best return on investment

• Highest-volume concepts

• Fastest-growing brands

• And much more

ESSENTIAL FRANCHISE TOPICS EXPLAINED

Your homework starts here

Curiosity may have killed the cat, but it never kills business. One thing franchise experts agree on is when someone looks to open a franchise or expand their existing franchise unit count, there can never be too much information. As one franchise lender told me, “We want to work with someone who has actually done research on the business—not just taking what the franchisor says at face value without doing their own homework.”

Research is something both start-up franchisees and multi-unit owners must do, and we’re here to help. As the news and information source on franchising, it’s our duty to get the right information into the hands of readers. Thus, we bring you the 2020 Franchise Handbook.

Our editorial staff covers topics essential to opening a franchise, from area development agreements to private equity, real estate analytics and more. But we also look at info you may not have considered.

Inside you’ll find a list of the top service providers to assist you: attorneys, banks and lenders, real estate firms, investment banks, accounting firms—all whom have made the franchise sector a priority. They work in it, they understand it, and they have the expertise you’ll need.

In addition, the franchisors listed are growing, and want to expand with new franchisees. That’s an opportunity for you.

Combined, you have a desk reference to use throughout the year. Because you know you’ll have questions later—these are the crib notes to help you get through the franchise test.

Publisher

Reach Mary Jo at 612-767-3208 or mlarson@franchisetimes.com

Staff information

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Restaurants Editor: Nicholas Upton nupton@franchisetimes.com

National Sales Director: Kevin Pietsch kpietsch@franchisetimes.com

National Sales Manager: Lucas Wagner lwagner@franchisetimes.com

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Graphic Designer: Steve Hamburger ads@franchisetimes.com

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Ready to grow your franchise with FranNet? Want more information? Contact us tod a y.

ECONOMIC IMPACT OF FRANCHISING

759

THOUSAND

8.2

MILLION

$757.2

BILLION

$451

BILLION

$671.4

BILLION

524,544 THOUSAND

Sources: International Franchise Association 2018 Forecast; Franchise Times, figures for 2018

DISTRIBUTION OF GDP IN FRANCHISES, 2018

DISTRIBUTION OF JOBS IN FRANCHISES, 2018

Source: IFA Education & Research Foundation, 2018 Forecast

FRANCHISE TIMES TOP 200 TOTAL SALES

FRANCHISE TIMES TOP 10 TOTAL SALES

TIMES TOP 11-200 TOTAL SALES

TIMES TOP 200 TOTAL UNITS

FT TOP 200 SALES BY INDUSTRY SECTOR

FT TOP 200 UNITS BY INDUSTRY SECTOR

Source: Franchise Times Top 200+

DISTRIBUTION OF FRANCHISEE OWNERSHIP

DISTRIBUTION OF FRANCHISE SYSTEM SIZE

GEOGRAPHIC DISTRIBUTION OF FRANCHISES

Source: FRANdata, figures for 2018

FRANCHISE PROFILES

Prospective operators can find snapshot descriptions of top franchises in these pages, from auto to business services to health and beauty to restaurants to retail and more. Peruse this list to discover your next opportunity.

AUTO RELATED AUTO APPEARANCE

Tint World

1000 Clint Moore Rd, Suite 110

Boca Raton, FL 33487

Phone: (888) 629-8777

Contact: Anthony Foley

Email: franchise@tintworld.com

Website: www.tintworldfranchise.com

Total Investment: $179,500 - $259,500

Total Units: 80

Royalty Fee: 6%

Franchisee Fee: $40,000

Company Description: Tint World® Automotive Styling Centers specialize in auto window tinting, paint protection film and coating, vehicle wraps, car audio video, auto security, remote start, automotive accessories, custom wheels and tires, auto and marine detailing and reconditioning services. Tint World® is also the leading franchised provider of automotive, residential, commercial, and marine window tinting and security film services.

Tint World® Residential and Commercial Services offers home and office buildings solar and security clear or tinted window films with energy cost saving products.

AUTO RELATED TIRES/TIRE REPAIR

RNR Tire Express

13922 Monroes Business Park

Tampa, FL 33635

Phone: (800) 449-8744

Contact: Vince Ficarrotta

Email: vince@rnrtires.com

Website: www.rnrfranchise.com

Total Investment: $500,000 - $1,000,000

Total Units: 127

Royalty Fee: 5%

Franchisee Fee: $35,000

Company Description: We lease quality tires and custom wheels using our unique “pay-as-you-go” program to a growing and under served market segment. At RNR “You’ve Got Options” means a customer can select a payment plan that matches their budget and “try before they buy” without a large down payment or credit check.

BUSINESS SERVICES

COMPUTER/HARDWARE SERVICING

BUSINESS SERVICES INTERIOR CLEANING SERVICES

Experimax

2121 Vista Parkway

West Palm Beach, FL 33411

Phone: (561) 578-1540

Contact: Franchise Development

Website: experimaxfranchise.com

Total Investment: $136,000 - $277,000

Total Units: 91

Royalty Fee: 6%

Franchisee Fee: $49,500

Company Description: Experimax is a one-of-a-kind concept. We specialize in offering quality, pre-owned Apple® products and accessories, making repairs, taking trade-ins, and providing software and system updates. These products and services are in high demand and can all be found in one place – your Experimax store! New Experimax franchisees have the opportunity to join one of the fastest-growing franchises and get in on the ground floor of this innovative concept.

Servpro Franchisor, LLC.

801 Industrial Blvd.

Gallatin, TN 37066

Phone: (615) 451-0200

Contact: Phil Sanders

Email: psanders@servpronet.com

Website: servprofranchise.com

Company Description: Founded in 1967, the SERVPRO® Franchise System is a leader in fire and water cleanup and restoration services, and mold mitigation and remediation. SERVPRO's network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO® System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

BUSINESS SERVICES MARKETING/ADVERTISING

UBREAKIFIX

200 South Orange Avenue, Suite 200

Orlando, FL 32801

Phone: (877) 224-4349

Contact: Brynson Smith

Email: Franchising@uBreakiFix.com

Website: www.ubreakifix.com/franchising

Total Investment: $77,850 - $283,500

Total Units: more than 550 locations

Royalty Fee: $40,000

Franchisee Fee: 8%

Company Description: uBreakiFix specializes in electronics repair, including smartphones, game consoles, tablets, and computers, for consumers and businesses alike. To date, the company has completed over 7 million repairs, fixing cracked screens, water damage, software issues, and camera issues. uBreakiFix has more than 550 locations open across the U.S. and Canada.

FASTSIGNS International, Inc.

2542 Highlander Way

Carrollton, TX 75006

Phone: (314) 226-3000

Contact: Mark Jameson

Email: mark.jameson@fastsigns.com

Website: www.fsfastsigns.com

Total Investment: $197,172 – $313,136

Total Units: 700

Royalty Fee: 6%

Franchisee Fee: $49,750

Company Description: FASTSIGNS International, Inc. is the worldwide franchisor for over 700 FASTSIGNS® sign, graphic and visual communications centers in ten countries. The largest sign franchise in North America, the independently owned and operated FASTSIGNS centers provide comprehensive visual communications solutions to help customers of all sizes – across all industries – meet their business objectives and increase their business visibility through the use of signs, graphics, printing, promotional products and related marketing services.

BUSINESS SERVICES

OFFICE HARDWARE/SOFTWARE & EQUIPMENT

Fully Promoted

2121 Vista Parkway

West Palm Beach, FL 33411

Phone: (561) 868-6596

Contact: Franchise Development

Website: fullypromotedfranchise.com

Total Investment: $160,000 - $165,000

Total Units: 259

Royalty Fee: 6%

Franchisee Fee: $49,500

Company Description: In our years in franchising, we have created a franchise opportunity that fits a variety of people with diverse backgrounds and skill sets. At Fully Promoted, we are looking for smart self-starters to become franchise owners. A franchisee’s career background is less important than their willingness to work hard, stay positive, and follow our proven system. There are three types of people that most easily find success with our system: independent promotional products or marketing business owners, business professionals, and sales and marketing professionals.

UBREAKIFIX

200 South Orange Avenue, Suite 200

Orlando, FL 32801

Phone: (877) 224-4349

Contact: Brynson Smith

Email: Franchising@uBreakiFix.com

Website: www.ubreakifix.com/franchising

Total Investment: $77,850 - $283,500

Total Units: more than 550 locations

Royalty Fee: $40,000

Franchisee Fee: 8%

Company Description: uBreakiFix specializes in electronics repair, including smartphones, game consoles, tablets, and computers, for consumers and businesses alike. To date, the company has completed over 7 million repairs, fixing cracked screens, water damage, software issues, and camera issues. uBreakiFix has more than 550 locations open across the U.S. and Canada.

BUSINESS SERVICES OFFICE MANAGEMENT

Signarama

2121 Vista Parkway

West Palm Beach, FL 33411

Phone: (561) 868-6596

Contact: Austin Titus

Email: austintitus@ufgcorp.com

Website: www.signaramafranchise.com

Total Investment: $243,240 - $295,520

Total Units: 805

Royalty Fee: $49,500

Franchisee Fee: 6%

Company Description: Signarama is the world's largest sign and graphics franchise. Our full service sign centers use the latest technology and highest quality products to produce custom work. Signarama can make all types of signage for any business or organization including: ad specialty items, banners, box signs, channel letters, custom graphics, custom logos, digital graphics, directory signs, individual letters and more!

Venture X

2121 Vista Parkway

West Palm Beach, FL 33441

Phone: (561) 578-2954

Contact: Franchise Development

Email: info@venturexfranchise.com

Website: venturexfranchise.com

Total Investment: $1,100,000 - $3,400,000

Total Units: 37

Royalty Fee: 6%

Franchisee Fee: $79,500

Company Description: Professionals of today are dynamic, adaptable, and constantly on the go. Because of rapid improvements in technology, the workforce is not stuck behind a desk. Instead, they take their work with them everywhere. While the corporate world is still trying to catch up and get rid of cubicles, much of the workforce is looking for something more casual, collaborative, and flexible. A place where they can be inspired. A place to innovate.

BUSINESS SERVICES SIGNS

BUSINESS SERVICES REAL ESTATE

Signarama

2121 Vista Parkway

West Palm Beach, FL 33411

Phone: (561) 868-6596

Contact: Austin Titus

Email: austintitus@ufgcorp.com

Website: www.signaramafranchise.com

Total Investment: $243,240 - $295,520

Total Units: 805

Royalty Fee: $49,500

Franchisee Fee: 6%

Company Description: Signarama is the world's largest sign and graphics franchise. Our full service sign centers use the latest technology and highest quality products to produce custom work. Signarama can make all types of signage for any business or organization including: ad specialty items, banners, box signs, channel letters, custom graphics, custom logos, digital graphics, directory signs, individual letters and more!

BUSINESS SERVICES STAFFING/RECRUITING SERVICES

HomeVestors of America, Inc.

6500 Greenville Ave, Suite 400

Dallas, TX 75206

Phone: (800) 230-0384

Contact: Bonnie M. DePasse

Email: franchiseleads@homevestors.com

Website: www.homevestorsfranchise.com

Total Investment: Full Franchise: $96,000 - $426,250,

Associate Franchise: $56,000 - $361,250

Total Units: 1100+ Franchises; 95,000 Homes Purchased since 1996

Franchisee Fee: Full Franchise: $70,000, Associate Franchise: $30,000

Company Description: We Buy Ugly Houses is known to most everyone. Franchising since 1996, Homevestors specializes in purchasing houses that are undervalued and selling these houses at a profit. With a new work-from-home option, and access to many support programs, including financing for the purchase and rehab of houses, HomeVestors provides a powerful national brand, excellent training, and a mentoring program for franchisees to succeed.

Express Employment Professionals

9701 Boardwalk Blvd

Oklahoma City, OK 73162

Phone: (405) 840-5000

Contact: Vinny Provenzano

Email: franchising@expresspros.com

Website: www.expressfranchising.com

Total Investment: $130,000 - $206,000

Total Units: 800

Company Description: The temporary staffing industry is on track to generate a projected $146 billion in North America annually. Express Employment Professionals reached $3.56 billion in sales in 2018 and has been ranked the No.1 staffing franchise in the Entrepreneur 500 for Eight years running! New offices average $3.1 million in just their first two years, with mature offices averaging $6.4 million annually. Plus, as an Express franchise owner, you control your life with flexible weekday hours in a professional business setting. Express is a growing franchise with over 800 locations and more than 35 years of success.

Transworld Business Advisors

2121 Vista Parkway

West Palm Beach, FL 33411

Phone: (800) 205-7605

Contact: Franchise Development

Email: info@tworld.com

Website: www.tworld.com/buy-a-franchise/

Total Investment: $65,000 - $100,000

Total Units: 180

Royalty Fee: 6%

Franchisee Fee: $49,500

Company Description: At Transworld Business Advisors, we have a unique business model that helps position us as a world leader in the business brokerage industry. Our successful business model has allowed us to soar to new heights, propelling our company to be ranked #1 in the business brokerage industry on the Entrepreneur Franchise 500 listing.

CHILD RELATED CHILD EDUCATION/TUTORING SERVICES

CHILD RELATED DAY CARE

Kiddie Academy

3415 Box Hill Corporate Center Drive

Abingdon, MD 21009

Phone: (410) 431-1027

Contact: Broc Silberzahn

Email: franchisedevelopment@kiddieacademy.com

Website: franchising.kiddieacademy.com

Total Investment: $400,000 - $4,869,000

Total Units: 246

Royalty Fee: 7%

Franchisee Fee: $135,000

Company Description: Working families in need of educational child care are short on time and long on expectations. They require options that engage their children, mentally, physically and socially. As a Kiddie Academy franchisee, you’ll be provided the opportunity to achieve financial independence and work-life balance while having a positive impact on the community. You’ll have the support of a respected leader within a thriving industry who provides the tools and inspiration it takes to nurture children.

Goddard Systems, Inc.

1016 West Ninth Avenue

King of Prussia, PA 19406

Phone: (610) 265-8510

Contact: Jeff Travitz

Email: jtravitz@goddardsystems.com

Website: www.goddardschoolfranchise.com

Total Investment: $653,800-$814,500

Total Units: 520

Royalty Fee: 7%

Franchisee Fee: $135,000

Company Description: The Goddard School offers yearround programs for children from six weeks to six years old including after-school enrichment and summer programs. Goddard Systems Inc. (GSI) is the franchisor of The Goddard School. Headquartered in King of Prussia, PA, GSI currently has franchises throughout the United States. Each school is a licensed childcare facility with an on-site owner, an Education Director and a faculty trained in Early Childhood Education or Childhood Development. GSI provides continuing education for all teachers as well as a corporate Quality Assurance program.

Kiddie Academy

3415 Box Hill Corporate Center Drive

Abingdon, MD 21009

Phone: (410) 431-1027

Contact: Broc Silberzahn

Email: franchisedevelopment@kiddieacademy.com

Website: franchising.kiddieacademy.com

Total Investment: $400,000 - $4,869,000

Total Units: 246

Royalty Fee: 7%

Franchisee Fee: $135,000

Company Description: Working families in need of educational child care are short on time and long on expectations. They require options that engage their children, mentally, physically and socially. As a Kiddie Academy franchisee, you’ll be provided the opportunity to achieve financial independence and work-life balance while having a positive impact on the community. You’ll have the support of a respected leader within a thriving industry who provides the tools and inspiration it takes to nurture children.

CONSUMER SERVICES

HOME IMPROVEMENT/REPAIR/ MAINTENANCE

Amramp

202 West 1st Street

South Boston, MA 02127

Phone: (800) 649-5215

Contact: Julian Gordon

Email: info@amramp.com

Website: franchise.amramp.com

Total Investment: See FDD

Total Units: 61

Royalty Fee: 12%

Franchisee Fee: $49,250

Company Description: Make a meaningful impact on people’s lives in the BOOMING healthcare market.

Amramp franchise owners enjoy a rewarding career improving the quality of life for people with mobility challenges in their home setting. Seniors are the largest & fastest growing segment of the population.

Sell and rent wheelchair ramps & other accessibility solutions to people who want to remain in their homes rather than go to a facility.

• Home-based business

• Low cost. Low overhead

• Ongoing support

HomeVestors of America, Inc.

6500 Greenville Ave, Suite 400

Dallas, TX 75206

Phone: (800) 230-0384

Contact: Bonnie M. DePasse

Email: franchiseleads@homevestors.com

Website: www.homevestorsfranchise.com

Total Investment: Full Franchise: $96,000 - $426,250, Associate Franchise: $56,000 - $361,250

Total Units: 1100+ Franchises; 95,000 Homes Purchased since 1996

Franchisee Fee: Full Franchise: $70,000, Associate Franchise: $30,000

Company Description: We Buy Ugly Houses is known to most everyone. Franchising since 1996, Homevestors specializes in purchasing houses that are undervalued and selling these houses at a profit. With a new work-from-home option, and access to many support programs, including financing for the purchase and rehab of houses, HomeVestors provides a powerful national brand, excellent training, and a mentoring program for franchisees to succeed.

HEALTH/BEAUTY RELATED FITNESS CENTERS

Burn Boot Camp

307 Gilead Road

Huntersville, NC 28078

Phone: (705) 258-0403

Contact: Jolene Purchia

Email: jolene@burnbootcamp.com

Website: franchise.burnbootcamp.com

Total Investment: $148,830-$353,150

Total Units: 236

Company Description: Our mission is to ignite global health transformation by empowering women to maximize the quality of their lives. We seek to build confidence, happiness, and disciplines that transcend fitness into a community of mentally, emotionally, and physically strong women. We vow to educate, influence, and inspire every life we touch with knowledge in our heads, love in our hearts, strength in our bodies and passion in our souls.

HEALTH/BEAUTY RELATED HOME HEALTH SERVICES

Always Best Care Senior Services

1406 Blue Oakes Boulevard

Roseville, CA 95648

Phone: (916) 545-2786

Contact: Jason Wiedder

Email: jwiedder@abc-seniors.com

Website: www.franchisewithalwaysbestcare.com

Total Investment: $74,725 - $125,400, Special discounts

available for military veterans

Total Units: 200+

Franchisee Fee: $49,900

Company Description: Always Best Care provides warm, compassionate and professional care for seniors and others when they need it most from the comfort of their home. The teams at our offices are local experts in senior care, providing a resource for aging and senior living delivered through locally owned and operated office around the country.

HEALTH/BEAUTY RELATED SENIOR CARE

Always Best Care Senior Services

1406 Blue Oakes Boulevard

Roseville, CA 95648

Phone: (916) 545-2786

Contact: Jason Wiedder

Email: jwiedder@abc-seniors.com

Website: www.franchisewithalwaysbestcare.com

Total Investment: $74,725 - $125,400, Special discounts available for military veterans

Total Units: 200+

Franchisee Fee: $49,900

Company Description: Always Best Care provides warm, compassionate and professional care for seniors and others when they need it most from the comfort of their home. The teams at our offices are local experts in senior care, providing a resource for aging and senior living delivered through locally owned and operated office around the country.

Amramp

202 West 1st Street

South Boston, MA 02127

Phone: (800) 649-5215

Contact: Julian Gordon

Email: info@amramp.com

Website: franchise.amramp.com

Total Investment: See FDD

Total Units: 61

Royalty Fee: 12%

Franchisee Fee: $49,250

Company Description: Make a meaningful impact on people’s lives in the BOOMING healthcare market.

Amramp franchise owners enjoy a rewarding career improving the quality of life for people with mobility challenges in their home setting. Seniors are the largest & fastest growing segment of the population. Sell and rent wheelchair ramps & other accessibility solutions to people who want to remain in their homes rather than go to a facility.

• Home-based business

• Low cost. Low overhead

• Ongoing support

Senior Helpers

901 Dulaney Valley Rd, Suite 700 Towson, MD 21204

Phone: (443) 921-1776

Contact: Robert Cantrell

Email: rcantrell@seniorhelperscorp.com

Website: www.seniorhelpersfranchise.com

Total Investment: $104,800 - $144,300

Total Units: 344

Royalty Fee: 5%

Franchisee Fee: $49,500

Company Description: Make a difference with a Senior Helpers franchise, an Entrepreneur Franchise 500 Top Low Cost franchise. Senior Helpers is the first and only National in-home care company to achieve certification as a Great Place to Work®! An extremely experienced corporate staff and state of the art training program for staff and caregivers are here to help you run a successful business. Senior Helpers stands out from other senior care franchises with its unique brand offerings and differentiators, including our Senior Gems® Alzheimer’s and Dementia Program, Parkinson’s Care Program and Veteran Programs. Shape your future in an industry that ranks as one of the most profitable in franchising.

HOSPITALITY RELATED/ LEISURE HOTEL/MOTEL

Johnny's Italian Steakhouse

1501 River Drive

Moline, IL 61265

Phone: (309) 743-3247

Contact: Ajay Singh

Email: asingh@hoari.com

Website: www.jisfranchising.com

Total Investment: $1,200,000 - $4,500,000

Total Units: 15

Royalty Fee: 5%

Franchisee Fee: $75,000

Company Description: Conceptualized by the creative mastery of the Heart of America Group and backed by over four decades years of food, beverage and hospitality experience, Johnny’s Italian Steakhouse™ delivers proven results.

PET/ANIMAL RELATED ANIMAL TRAINING

Dogtopia

6245 N. 24th Parkway, Suite 210

Phoenix, AZ 85016

Phone: (949) 702-6262

Contact: Alex Samios

Email: franchising@dogtopia.com

Website: www.dogtopia.com

Total Investment: $606,545 - $1,321,145

Total Units: 90

Royalty Fee: 7%

Franchisee Fee: $49,500

Company Description: Dogtopia is the leading and fastest growing franchise in the $70B pet services industry.

PET/ANIMAL RELATED PET CARE/KENNELING

Dogtopia

6245 N. 24th Parkway, Suite 210

Phoenix, AZ 85016

Phone: (949) 702-6262

Contact: Alex Samios

Email: franchising@dogtopia.com

Website: www.dogtopia.com

Total Investment: $606,545 - $1,321,145

Total Units: 90

Royalty Fee: 7%

Franchisee Fee: $49,500

Company Description: Dogtopia is the leading and fastest growing franchise in the $70B pet services industry.

PET/ANIMAL RELATED PET GROOMING

Dogtopia

6245 N. 24th Parkway, Suite 210

Phoenix, AZ 85016

Phone: (949) 702-6262

Contact: Alex Samios

Email: franchising@dogtopia.com

Website: www.dogtopia.com

Total Investment: $606,545 - $1,321,145

Total Units: 90

Royalty Fee: 7%

Franchisee Fee: $49,500

Company Description: Dogtopia is the leading and fastest growing franchise in the $70B pet services industry.

PET/ANIMAL RELATED PET SITTING/PET CARE

Dogtopia

6245 N. 24th Parkway, Suite 210

Phoenix, AZ 85016

Phone: (949) 702-6262

Contact: Alex Samios

Email: franchising@dogtopia.com

Website: www.dogtopia.com

Total Investment: $606,545 - $1,321,145

Total Units: 90

Royalty Fee: 7%

Franchisee Fee: $49,500

Company Description: Dogtopia is the leading and fastest growing franchise in the $70B pet services industry.

PET/ANIMAL RELATED RETAIL

Dogtopia

6245 N. 24th Parkway, Suite 210

Phoenix, AZ 85016

Phone: (949) 702-6262

Contact: Alex Samios

Email: franchising@dogtopia.com

Website: www.dogtopia.com

Total Investment: $606,545 - $1,321,145

Total Units: 90

Royalty Fee: 7%

Franchisee Fee: $49,500

Company Description: Dogtopia is the leading and fastest growing franchise in the $70B pet services industry.

RESTAURANT/FOOD RELATED

Inspire Brands

3 Glenlake Parkway

Atlanta, GA 30328

Phone: (770) 329-3971

Contact: Jodi Fraser

Email: jfraser@inspirebrands.com

Website: inspirebrands.com/franchising

Total Units: More than 11,200

Company Description: Inspire Brands is a multi-brand restaurant company whose current portfolio includes more than 11,200 Arby’s, Buffalo Wild Wings, SONIC Drive-In, Rusty Taco, and Jimmy John’s Sandwiches locations worldwide. The company was founded in 2018 and is headquartered in Atlanta, Georgia. For more information, visit InspireBrands.com/Franchising.

RESTAURANT/FOOD RELATED BEVERAGE

Bar Louie

4550 Beltway Drive

Addison, TX 75001

Phone: (214) 845-4800

Contact: Trey Noonan and Barry Milinsky

Email: tnoonan@barlouie.com

Website: www.barlouie.com/franchise

Total Investment: $600,000 - $2,500,000

Total Units: 135

Royalty Fee: 5%

Franchisee Fee: $50,000

Company Description: Founded in Chicago in 1990, Bar Louie is the only nationally branded bar & eatery. With 135 locations and counting and no prototypical design, we make a space become Bar Louie. Looking at each locations attributes, adding Patios, Mezzanines and even Rooftop Bars our flexibility in size and format creates a hip and lively atmosphere adding a differentiated concept to each development. Featuring hand-crafted cocktails, spirits, local selections of craft beer and delectable food in an inviting, urban atmosphere Bar Louie lets people to enjoy time with friends and mingle to meet new ones.

RESTAURANT/FOOD RELATED BUFFET/GRILL RESTAURANT

RESTAURANT/FOOD RELATED CASUAL RESTAURANT

Golden Corral Buffet & Grill

5151 Glenwood Avenue

Raleigh, NC 27612

Phone: (919) 881-4479

Contact: Annette Bagwell

Email: abagwell@goldencorral.net

Website: www.goldencorralfranchise.com

Total Investment: $2,286,545-$6,732,615

Total Units: 489

Company Description: With more than 40 years of success and nearly 500 locations, Golden Corral is recognized by Nation’s Restaurant News as “America’s #1 buffet and grill.”

This concept is a proven winner—a high-value, family-oriented lunch and dinner buffet served daily and breakfast every weekend. Golden Corral is the first-choice franchise brand for savvy restaurant operators looking to expand their local dining market share or successful franchisees seeking to diversify their portfolio with a proven high revenue restaurant brand. The longevity and strength of the Golden Corral brand can be attributed to strict adherence to the restaurant’s founding mission: “Making Pleasurable Dining Affordable.”®

Broken Yolk Cafe

1851 Garnet Ave.

San Diego, CA 92109

Phone: (858) 740-9554

Contact: Valerie McCartney

Email: valeriem@brokenyolkcafe.com

Website: www.brokenyolkfranchise.com

Total Investment: $500,000 - $1,000,000

Total Units: 34

Royalty Fee: 4%

Franchisee Fee: $35,000

Company Description: Operating since 1979 and featured on the Travel Channel's Man vs Food, Broken Yolk Cafe features hearty portions and fresh-from-scratch cooking from 6 am to 3 pm daily. $1.96 million average AUV, second generation/ conversion real estate opportunities and a 9-hour operating day make the Broken Yolk a highly desirable brand. Expanding into major metro markets.

Buffalo Wild Wings

3 Glenlake Parkway

Atlanta, GA 30328

Phone: (770) 329-3971

Contact: Jodi Fraser

Email: jfraser@inspirebrands.com

Website: BWWFranchising.com

Total Units: More than 1,200

Company Description: Buffalo Wild Wings, founded in 1982, is the largest sports bar brand in the United States. Globally, there are more than 1,200 restaurants in 10 countries. Buffalo Wild Wings is part of the Inspire Brands family of restaurants. For more information, visit BWWFranchising.com and InspireBrands.com.

Glory Days Grill

11124 Popes Head Rd

Fairfax, VA 22030

Phone: (571) 318-5535

Contact: Mike Halpern

Email: mike@franchisefreeway.com

Website: ownaglorydaysfranchise.com

Total Investment: $1,696,500 - $2,526,500

Total Units: 36

Royalty Fee: 4%

Franchisee Fee: $50,000

Company Description: Glory Days Grill is a sports themed family-friendly American grill and bar that combines an award-winning menu of freshly prepared appetizers, entrees and sandwiches with entertainment that appeals to all ages. Each restaurant has an abundance of televisions to watch the big game, news, cartoons or just about anything that's worth watching, along with the latest interactive games. Glory Days Grill offers a full bar, to go services, catering and banquet/party facilities. Many locations have private rooms and patios available for parties and events.

Twin Peaks Restaurants

5151 Beltline Road, Suite 1200

Dallas, TX 75254

Phone: (972) 941-3160

Contact: Mark Ramage

Email: mark.ramage@tprest.com

Website: www.twinpeaksfranchise.com

Total Investment: $1,424,550 to $3,606,000

Total Units: 85

Royalty Fee: 5%

Franchisee Fee: $50,000

Company Description: Twin Peaks offers high-quality food from a scratch kitchen, 29-degree draft beer and a superior sports experience in a comfortable, polished mountain sports lodge setting highlighted by the service of friendly, attentive and attractive Twin Peaks Girls. Twin Peaks boasts high AUVs and leads the bar/grill category in unit economics, this is driven by profitable daypart and menu mix, highly profitable alcohol sales, special events and a category defining beverage program. We now have 80+ restaurants operating in 26 states, from Florida to California.

Johnny's Italian Steakhouse

1501 River Drive

Moline, IL 61265

Phone: (309) 743-3247

Contact: Ajay Singh

Email: asingh@hoari.com

Website: www.jisfranchising.com

Total Investment: $1,200,000 - $4,500,000

Total Units: 15

Royalty Fee: 5%

Franchisee Fee: $75,000

Company Description: Conceptualized by the creative mastery of the Heart of America Group and backed by over four decades years of food, beverage and hospitality experience, Johnny’s Italian Steakhouse™ delivers proven results.

Wings Etc.

7337 West Jefferson Blvd, Suite 200

Fort Wayne, IL 46804

Phone: (260) 414-5800

Contact: George Pasick

Email: Gpasick@wingsetc.net

Website: www.wingsetcfranchise.com

Total Investment: $292,847-$1,733,707

Total Units: 71

Royalty Fee: 5%

Franchisee Fee: $39,500

Company Description: Founded in 1994 in the South Bend, Indiana area, Wings Etc. is a family-friendly sports bar that’s a welcome departure from highly programmed, big-box sports bars and overwrought gastro pubs. Our fundamental philosophy is: “People love the stuff we serve and they love watching sports and hanging out: don’t overcomplicate it.” We’ve distilled that philosophy into four words: “Good Food, Great Times.” We are passionate about delivering that concept and continuing to build a fan base that “gets us” because we “get them.” It’s a great relationship, and we are excited to introduce the Wings Etc. sports bar concept through more like-minded, passionate Wings Etc. franchise owners.

RESTAURANT/FOOD RELATED FAMILY RESTAURANT

Golden Corral Buffet & Grill

5151 Glenwood Avenue

Raleigh, NC 27612

Phone: (919) 881-4479

Contact: Annette Bagwell

Email: abagwell@goldencorral.net

Website: www.goldencorralfranchise.com

Total Investment: $2,286,545-$6,732,615

Total Units: 489

Company Description: With more than 40 years of success and nearly 500 locations, Golden Corral is recognized by Nation’s Restaurant News as “America’s #1 buffet and grill.” This concept is a proven winner—a high-value, family-oriented lunch and dinner buffet served daily and breakfast every weekend. Golden Corral is the first-choice franchise brand for savvy restaurant operators looking to expand their local dining market share or successful franchisees seeking to diversify their portfolio with a proven high revenue restaurant brand. The longevity and strength of the Golden Corral brand can be attributed to strict adherence to the restaurant’s founding mission: “Making Pleasurable Dining Affordable.”®

Huddle House Restaurants

5901-B Peachtree Dunwoody Road NE, Suite 450

Atlanta, GA 30328

Phone: (770) 325-1331

Contact: Tim Linderman

Email: TLinderman@huddlehouse.com

Website: www.HuddleHouseFranchising.com

Total Investment: $519,935 - $1,338,075

Total Units: 339

Royalty Fee: 4.75%

Franchisee Fee: $35,000

Company Description: Committed to serving “Any Meal, Any Time,” Huddle House restaurants have become icons in the communities they serve throughout the country by bringing friends and family together, over delicious food, served from the heart. The core values on which the brand was founded –serving freshly prepared, quality home-style food in a warm, friendly environment that brings the community together – are as true today as they were when it was founded 54 years ago. Today, the brand has more than 400 locations open or in development.

Johnny's Italian Steakhouse

1501 River Drive

Moline, IL 61265

Phone: (309) 743-3247

Contact: Ajay Singh

Email: asingh@hoari.com

Website: www.jisfranchising.com

Total Investment: $1,200,000 - $4,500,000

Total Units: 15

Royalty Fee: 5%

Franchisee Fee: $75,000

Company Description: Conceptualized by the creative mastery of the Heart of America Group and backed by over four decades years of food, beverage and hospitality experience, Johnny’s Italian Steakhouse™ delivers proven results.

LaRosa's Pizzerias

5660 Boudinot Ave

Cincinnati, OH 45238

Phone: (513) 347-5660

Contact: Michelle McMahon

Email: mmcmahon@larosas.com

Website: www.larosas.com

Total Investment: $850,000 - $1,000,000

Total Units: 65

Royalty Fee: 4%

Franchisee Fee: $35,000

Company Description: LaRosa's is a family-style pizzeria serving over 40 menu items for dine in, carry-out or delivery. For over 65 years, we've demonstrated consistent performance and proven Guest appeal. All pick-up and delivery orders are taken in our unique Guest Service Center. Guests enjoy world class service, and relationship management technology uses Guest order data to drive our loyalty program.

RESTAURANT/FOOD RELATED FAST/CASUAL RESTAURANT

BurgerFi International, LLC

105 US Highway 1

North Palm Beach, FL 33408

Phone: (561) 598-6495

Contact: Charlie Guzzetta

Email: franchising@burgerfi.com

Website: burgerfi.com/franchise

Total Investment: $670,400 - $973,250

Total Units: 120

Royalty Fee: 5.50%

Franchisee Fee: $37,500

Company Description: BurgerFi is the fastest-growing, international burger franchise selling award-winning hormone and antibiotic free 100% American Angus Beef. With nearly 125 locations worldwide, BurgerFi is serving up all-natural beef and chicken from the best ranches and making never frozen, hand-cut sides and premium custard all over the world. BurgerFi is proud of its ongoing recognition as a better-burger concept and its most recent award as Best Burger Joint 2019 by the 5th Annual Chain Reaction Report.

Captain D's

624 Grassmere Park Drive, Suite 30

Nashville, TN 37211

Phone: (615) 231-2006

Contact: Mark Levis

Email: mark_levis@captainds.com

Website: captaindsfranchising.com

Total Investment: $781,000 - $1,113,000

Total Units: 500+

Royalty Fee: 4.50%

Franchisee Fee: $35,000

Company Description: Headquartered in Nashville, Tenn., Captain D’s LLC has more than 530 restaurants in 22 states. Captain D’s is the #1 fast-casual seafood restaurant brand and franchise in America. For nearly 50 years, Captain D’s has been offering its customers high-quality seafood at reasonable prices in a welcoming atmosphere. Captain D’s serves a wide variety of seafood that includes freshly prepared grilled entrees and the company's signature hand-battered deep fried fish.

Checkers Drive In Restaurants, Inc.

4300 W Cypress Street, Suite 600

Tampa, FL 33607

Phone: (888) 813-9135

Contact: Ursula Lane

Email: development@checkers.com

Website: www.checkersfranchising.com

Total Investment: $203,600 - $945,000

Total Units: 880+

Royalty Fee: 4%

Franchisee Fee: $30,000

Company Description: GET THERE FASTER WITH CHECKERS & RALLY’S!

Multi-unit franchisees achieve their financial and growth goals faster with Checkers & Rally’s. For over 30 years, we have focused on bold and flavorful food, amazing value for our guests, and restaurant profitability. Our famous, seasoned fries have been voted the “Most Craveable Fries” by Restaurant Business twice in the last three years. We’ve got your back when it comes to our low initial investment, strong return on investment, nimble modular building, and competitive franchise growth incentives. With nearly 900 restaurants, we still have top-tier market availability in all major US markets. Checkers & Rally's was named a Best Franchise Deal by QSR Magazine in 2018, 2017 & 2016.

Chicken Salad Chick

724 N. Dean Rd., #100

Auburn, AL 36830

Phone: (214) 733-0048

Contact: Carrie Evans

Email: franchising@chickensaladchick.com

Website: www.chickensaladchick.com

Total Investment: $515,000 - $683,000

Total Units: 146

Royalty Fee: 5%

Franchisee Fee: $50,000 Single Unit - $45,000 Each

Additional Unit

Company Description: Founded in 2008, Chicken Salad Chick serves more than a dozen scratch-made, Southern-style chicken salad flavors as well as gourmet side salads and soups, signature sandwiches and desserts. Today, the brand has grown to over 100 restaurants and is uniquely positioned for rapid expansion with both franchise and company locations. The brand’s performance has been recently recognized in Franchise Times, Nation’s Restaurant News, and Inc. 5000.

CRISP & GREEN

746 Mill St.

Wayzata, MN 55391

Phone: (651) 303-6003

Contact: Kelly Tope

Email: kelly@crispandgreen.com

Website: www.crispandgreen.com

Total Investment: $750,000 - $1,100,000

Total Units: 7

Royalty Fee: 7%

Franchisee Fee: $49,500

Company Description: CRISP & GREEN is an elevated fast-casual restaurant that is changing the landscape of the wellness industry by offering chef-crafted fresh salads and grain bowls, while providing guests with resources to achieve a healthier lifestyle. We believe nourishing your healthy lifestyle goes beyond the kitchen. We are devoted to delivering an exceptionally crisp experience to our guests, not just with our chef-crafted and scratch-made menu, but also through our high standard of service, our belief in being 100% authentic, and our passionate commitment to our community. We provide nutritious and convenient food to fit a busy, wellness-driven lifestyle.

Cousins Subs

N83 W13400 Leon Road

Menomonee Falls, WI 53051

Phone: (262) 250-2836

Contact: John Palmert

Email: john.palmert@cousinssubs.com

Website: www.cousinssubs.com

Total Investment: $197,200 - $648,000

Total Units: 96

Royalty Fee: 6%

Franchisee Fee: $25,000

Company Description: Cousins Subs is a Wisconsin-based, family-owned, fast casual sub shop established in 1972. Cousins Subs is driven by the mission to Believe in Better – both in the quality of the food we serve and in the communities we support. There are nearly 100 Cousins Subs locations throughout Wisconsin, Illinois and Indiana, providing guests with quality deli fresh and made to order grilled subs using only the freshest ingredients on our signature bread baked daily.

Dog Haus

22 Central Ct

Pasadena, CA 91208

Phone: (626) 796-4287

Contact: Erik Hartung

Email: erik@doghaus.com

Website: doghaus.com

Total Investment: $378,000 - $950,000

Total Units: 37

Royalty Fee: 6%

Franchisee Fee: $35,000

Company Description: Dog Haus is a leader in Fast Casualserving hand crafted, hormone and antibiotic free hot dogs, sausages burgers and one Bad Mutha Clucka, all served on King's Hawaiian rolls. Crush one, then wash it down with one of our local craft beers, signature cocktails or premium shakes.

Fazoli's

2470 Palumbo Drive

Lexington, KY 40509

Phone: (303) 968-4482

Contact: Steve Bailey

Email: Steve.bailey@fazolis.com

Website: www.ownafazolis.com

Total Investment: $700,000 - $1,200,000

Total Units: 225

Royalty Fee: 5%

Franchisee Fee: $30,000 - $40,000

Company Description: Fazoli's is America's largest Italian premium QSR chain with over 210 restaurants in 28 states. Operating both traditional free-standing units and non-traditional venues, Fazoli's serves delicious Italian fare and signature breadsticks through dine-in, carryout, drive-thru, catering, mobile and online ordering and delivery. From food and guest service to restaurant decor and the guest experience, quality means everything at Fazoli's. Fazoli's has established itself as an industry leader and great alternative to the typical QSR offerings.

Firehouse Subs

12735 Gran Bay Parkway, Suite 150

Jacksonville, FL 32258

Phone: (877) 887-8330

Contact: Brent Greenwood

Email: franchising@firehousesubs.com

Website: www.firehousesubs.com/franchising

Total Investment: Start-up costs for a single restaurant average approximately $350,000 depending on the real estate selected.

Total Units: 1185

Royalty Fee: 6%

Franchisee Fee: $20,000

Company Description: Firehouse Subs is a fast casual restaurant full of hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida by former firefighters and brothers Chris and Robin Sorensen, Firehouse Subs has more than 1185 restaurants open. In 2005, the Firehouse Subs Public Safety Foundation was created, which has now given more than $48 million to hometown heroes. With this strong brand identity, Firehouse Subs is positioned for development with the right franchisee.

Freddy's Frozen Custard & Steakburgers

260 N. Rock Rd, Suite 200

Wichita, KS 67206

Phone: (316) 719-7850

Contact: Markus Scholler

Email: marks@freddysusa.com

Website: freddysusa.com

Total Investment: $592,810 - $1,999,117

Total Units: 350+

Royalty Fee: 4.50%

Franchisee Fee: $25,000

Company Description: Freddy’s Frozen Custard & Steakburgers® offers its guests a late 1940s and early 1950s style family-friendly atmosphere paired with a unique combination of cooked-to-order steakburgers seasoned with Freddy’s Famous Steakburger & Fry Seasoning®, Vienna® Beef hot dogs, shoestring fries paired with Freddy’s Famous Fry Sauce® and frozen custard that is freshly churned throughout the day.

Jersey Mike's Subs

2251 Landmark Place

Manasquan, NJ 08736

Phone: (732) 223-4044

Contact: Brian Sommers

Email: bsommers@jerseymikes.com

Website: www.jerseymikes.com

Total Investment: $178,523 - $746,342

Total Units: 1,700

Royalty Fee: 6.50%

Franchisee Fee: $18,500

Company Description: Jersey Mike's, a fast-casual sub sandwich franchise with more than 1,700 locations open nationwide, believes that making a sub sandwich and making a difference can be one and the same. Jersey Mike's offers a Sub Above, serving authentic fresh sliced cold subs & fresh grilled subs on freshly baked bread - the same recipe it started with in 1956. Then, it builds a committed franchise system that understands the value of excellence and friendly service. And finally, it never forgets to give back to the communities that support it.

Jimmy John's

3 Glenlake Parkway

Atlanta, GA 30328

Contact: Bob Morena

Email: bmorena@jimmyjohns.com

Website: OwnAJimmyJohns.com

Total Units: More than 2,800

Company Description: Jimmy John’s, founded in 1983, is the #1 sandwich delivery brand in the United States with more than 2,800 restaurants. Jimmy John’s is part of the Inspire Brands family of restaurants. For more information, visit OwnAJimmyJohns.com and InspireBrands.com.

Naf Naf Middle Eastern Grill

720 N. Franklin St., Suite 401

Chicago, IL 60654

Phone: (312) 858-3224

Contact: Steven Corp

Email: franchise@nafnafgrill.com

Website: nafnafgrill.com

Total Investment: $563,500 - $984,000

Total Units: 38

Royalty Fee: 5%

Franchisee Fee: $40,000

Company Description: Naf Naf was founded in 2009 and is the premium destination for fresh, authentic Middle Eastern food. Handmade pitas, award-winning shawarma and falafel accompanied by crisp salads and freshly prepared sauces. Naf Naf has received industry acclaim, being named one of the top 40 hottest startup fast causal restaurants by QSR Magazine, a 2016 Hot Concept by Nation’s Restaurant News, a Top 100 Movers and Shakers by Fast Casual for three years in a row, and a 2019 Top Workplace by the Chicago Tribune.

Newk's Eatery

2680 Crane Ridge Dr

Jackson, MS 39216

Phone: (601) 326-4539

Contact: Jay Williams

Email: franchisesales@newks.com

Website: www.newks.com/franchise

Total Investment: $932,000 - $1,131,000

Total Units: 125

Royalty Fee: 5%

Franchisee Fee: $40,000

Company Description: Ranked by Technomic 2018

Consumers' Choice as the Best Overall Fast Casual , Newk's Eatery is leading the next generation of fast casual with our culinary driven menu prepared in open view kitchens. Our franchise partners have multiple revenue opportunities across two dayparts including; dine in, catering, to-go, and grab-ngo. Offered exclusively for multi-unit operators, 120+ units in 15 states and impressive unit level economics make Newk's a compelling franchise opportunity.

Potbelly Sandwich Works

111 N. Canal Street, Suite 850

Chicago, IL 60660

Phone: (614) 397-5811

Contact: Peter Ortiz

Email: peter.ortiz@potbelly.com

Website: www.potbelly.com/franchising

Total Investment: $503,950 - $849,000

Total Units: 495

Royalty Fee: 6%

Franchisee Fee: $40,000

Company Description: Potbelly is a fast-growing neighborhood sandwich concept that has been feeding customers’ smiles with warm, toasty sandwiches, signature salads, hand-dipped shakes and other fresh menu items, for more than 40 years. Potbelly promises Fresh, Fast & Friendly service in an environment that reflects the local neighborhood. Since opening its first shop in Chicago in 1977, Potbelly has expanded to neighborhoods across the country with more than 450 company-owned shops in the United States.

Roll On In Sushi Burritos and Bowls

5759 Weaver Rd

Batavia, OH 45103

Phone: (910) 228-1995

Contact: ROI Franchising

Email: theopportunityguy@gmail.com

Website: rollonin.com

Total Investment: $236,757 - $525,752

Total Units: 7

Franchise Fee: $30,000

Company Description: Roll On In Sushi Burritos and Bowls is a truly unique franchising opportunity. Our management team has over 60 years in business building and the franchising industry. We have built Roll On In to be the easiest and most profitable food franchise opportunity available.

Schmizza International, Inc.

1500 Liberty Street SE, Suite 160

Salem, OR 97302

Phone: (503) 371-9318 x101

Contact: Ron Berger

Email: Ron@figaros.com

Website: www.schmizza.com

Total Units: 23

Royalty Fee: 5%

Franchisee Fee: $39,000

Company Description: Since our early beginnings, Pizza Schmizza has had a UNIQUE style and concept. Our founder dreamt up the “one planet, one people, one pizza®” early on. Because even then, he said, “world domination was the goal.” Hip, irreverent, edgy but with the most delicious, eclectic products and tastes, Pizza Schmizza is poised for rapid, global growth. Join us and strap in.

Now it’s your turn to participate in one of the fastest growing pizza franchises!

Rusty Taco

3 Glenlake Parkway

Atlanta, GA 30328

Phone: (770) 329-3971

Contact: Jodi Fraser

Email: jfraser@inspirebrands.com

Website: RustyTacoFranchising.com

Total Units: More than 30

Company Description: Rusty Taco was founded in 2010 by visionary and dreamer Rusty Fenton, who lived by the motto, “Tacos are the Most Important Meal of the Day®.” The brand operates 33 locations in nine states and is part of the Inspire Brands family of restaurants. For more information, visit RustyTacoFranchising.com and InspireBrands.com.

Steak ‘n Shake

107 South Pennsylvania Street, Suite 400

Indianapolis, IN 46204

Contact: Franchise Opportunity

Website: www.steaknshakefranchise.com

Company Description: At Steak 'n Shake, we believe in equal opportunity for all to achieve the American dream. Often, however, those with ability don’t have access to the necessary capital needed to realize that dream. We are challenging and changing that reality. We are providing the opportunity for you to become a business owner without having to make a significant upfront financial investment. Learn more about how to become a Franchise Partner of an existing company owned Steak 'n Shake location in your area. For more information or to apply go to www.steaknshakefranchise.com.

Straw Hat Pizza

18 Crow Canyon Court, Suite 130

San Ramon, CA 94583

Phone: (925) 440-6723

Contact: Shelly Young

Email: syoung@strawhatpizza.com

Website: www.strawhatpizzafranchising.com

Total Investment: $346,500 - $825,000

Total Units: 23

Royalty Fee: 4%

Franchisee Fee: $30,000

Company Description: Straw Hat Pizza is actively franchising and we want you to join our expansion! We still sell the same amazing, fresh ingredient pizzas that we have since 1959. Our Iconic Pizza brings back fond memories for so many people. Our emphasis is on creating a great place for friends and family to enjoy great food and have fun. Our system is unique in that we are 100% franchised locations, and our Board of Directors is made up of franchisees. Our Franchise Royalty Rate is among the lowest in the industry at only 4% and a 1% Marketing Fee. We have superior training and ongoing support for our franchisees. Reach out today to find out how to become part of this exciting, growing company!

Tropical Smoothie Cafe

1117 Perimeter Center West, Suite 200

Atlanta, GA 30338

Phone: (770) 821-1900

Contact: Jennifer Folger

Email: franchisedevelopment@tropicalsmoothie.com

Website: tropicalsmoothiefranchise.com

Total Investment: $246,500 to $580,500

Total Units: 820

Royalty Fee: 6%

Franchisee Fee: $30,000

Company Description: Tropical Smoothie Cafe® is a national fast-casual Cafe concept inspiring healthier lifestyles across the country with more than 800 locations nationwide. Serving better-for-you smoothies, wraps, sandwiches, and flatbreads, Tropical Smoothie Cafe® also offers upgraded app technology and enhanced mobile ordering capabilities to further elevate the digital and dine-in Cafe experience and emphasize the brand's focus on convenience. The rapidly growing franchise has received numerous accolades including rankings in the Franchise Times Top 200+ and the Franchise Times Fast and Serious.

Zaxby's Franchising, LLC

The Great Greek Mediterranean Grill

2121 Vist Parkway

West Palm Beach, FL 33411

Phone: (561) 578-2708

Contact: Franchise Development

Website: thegreatgreekgrillfranchise.com

Total Investment: $300,000 - $400,000

Total Units: 11

Royalty Fee: 6%

Franchisee Fee: $39,500

Company Description: In today’s marketplace, franchise opportunities abound. However, careful discernment shows that not all franchises are created equal. The quality of our beloved menu sets us apart from the competition, and our partnership with the United Franchise Group ensures that our franchisee support is second to none. If you’re looking for a way to establish yourself as a restaurateur with the guidance of experts, there’s no better opportunity than partnering with The Great Greek Mediterranean Grill.

1040 Founder's Boulevard

Athens, GA 30606

Phone: (706) 389-7158

Contact: Tray Doster

Email: tdoster@zaxbys.com

Website: www.zaxbysfranchising.com

Total Investment: $369,800-$744,200

Total Units: 900

Royalty Fee: 6%

Franchisee Fee: $35,000

Company Description: Enjoying great chicken in an atmosphere where you could be yourself? That’s what childhood friends Zach McLeroy and Tony Townley wanted to achieve when they founded Zaxby’s back in the 1990s. Many years and locations later, Zaxby’s is still delivering on that promise: to serve delicious chicken fingers, wings, sandwiches and salads in a fun, offbeat atmosphere where we welcome customers as friends. Zaxby’s has grown to more than 900 locations in 18 states and is headquartered in Athens, GA.

RESTAURANT/FOOD RELATED QSR

Arby’s Restaurant Group, Inc.

3 Glenlake Parkway

Atlanta, GA 30328

Phone: (770) 329-3971

Contact: Jodi Fraser

Email: jfraser@inspirebrands.com

Website: ArbysFranchising.com

Total Units: More than 3,400

Company Description: Arby’s, founded in 1964, is the second-largest sandwich restaurant brand in the world with more than 3,400 restaurants in eight countries. Arby’s is part of the Inspire Brands family of restaurants. For more information, visit ArbysFranchising.com and InspireBrands.com.

Fazoli's

2470 Palumbo Drive

Lexington, KY 40509

Phone: (303) 968-4482

Contact: Steve Bailey

Email: Steve.bailey@fazolis.com

Website: www.ownafazolis.com

Total Investment: $700,000 - $1,200,000

Total Units: 225

Royalty Fee: 5%

Franchisee Fee: $30,000 - $40,000

Company Description: Fazoli's is America's largest Italian premium QSR chain with over 210 restaurants in 28 states. Operating both traditional free-standing units and non-traditional venues, Fazoli's serves delicious Italian fare and signature breadsticks through dine-in, carryout, drive-thru, catering, mobile and online ordering and delivery. From food and guest service to restaurant decor and the guest experience, quality means everything at Fazoli's. Fazoli's has established itself as an industry leader and great alternative to the typical QSR offerings.

Bojangles' Famous Chicken 'n Biscuits

9432 Southern Pine Blvd

Charlotte, NC 28273

Phone: (501) 214-7530

Contact: Franchise Development

Email: FranchiseInfo@Bojangles.com

Website: www.bojangles.com/franchising

Total Investment: $385,500 - $1,220,750

Total Units: 750+

Royalty Fee: 4%

Franchisee Fee: $25,000

Company Description: Bojangles’, Inc. is a highly differentiated and growing restaurant operator and franchisor dedicated to serving customers high-quality, craveable food made from our Southern recipes, including breakfast served All Day, Every Day. Founded in 1977 in Charlotte, N.C., Bojangles’ serves menu items such as made-from-scratch biscuit breakfast sandwiches, delicious hand-breaded bone-in chicken, flavorful fixin’s (sides) and Legendary Iced Tea®.

Hungry Howie's Pizza

30300 Stephenson Hwy

Madison Heights, MI 48071

Phone: (248) 414-3300

Contact: Ardag Tachian

Email: atachian@hungryhowies.com

Website: franchising.hungryhowies.com

Total Units: 550

Royalty Fee: 5.50%

Franchisee Fee: $25,000

Company Description: At Hungry Howie’s Pizza we serve great flavored crust pizza at an amazing value. The home of the Original Flavored Crust pizza was born in 1973 in Taylor, Michigan. You need a distinct point of difference in today’s marketplace. Look no further than our famous crust to see why Hungry Howie’s Pizza has an edge over its competition. While exploring other opportunities you will appreciate Hungry Howie's Pizza commitment to our concept, products and franchisees.

Jersey Mike's Subs

2251 Landmark Place

Manasquan, NJ 08736

Phone: (732) 223-4044

Contact: Brian Sommers

Email: bsommers@jerseymikes.com

Website: www.jerseymikes.com

Total Investment: $178,523 - $746,342

Total Units: 1,700

Royalty Fee: 6.50%

Franchisee Fee: $18,500

Company Description: Jersey Mike's, a fast-casual sub sandwich franchise with more than 1,700 locations open nationwide, believes that making a sub sandwich and making a difference can be one and the same. Jersey Mike's offers a Sub Above, serving authentic fresh sliced cold subs & fresh grilled subs on freshly baked bread - the same recipe it started with in 1956. Then, it builds a committed franchise system that understands the value of excellence and friendly service. And finally, it never forgets to give back to the communities that support it.

Jon Smith Subs

2121 Vist Parkway

West Palm Beach, FL 33411

Phone: (561) 578-2075

Contact: Franchise Development

Email: franchise@jonsmithsubsfranchise.com

Website: jonsmithsubsfranchise.com

Total Investment: $300,000 - $400,000

Total Units: 36

Royalty Fee: 6%

Franchisee Fee: $39,500

Company Description: There are many opportunities to invest in sub franchises, but there’s no other opportunity like this one! Jon Smith Subs’ franchise business model has been refined over the years in order to establish our reputation as a top choice to grab a bite. We provide our franchisees with comprehensive training that allows even newcomers to the industry to operate one of our sub shop franchises. Quick-service brands like ours have enjoyed steady growth for years, and now is a great time to get in on the action!

Jimmy John's

3 Glenlake Parkway

Atlanta, GA 30328

Contact: Bob Morena

Email: bmorena@jimmyjohns.com

Website: OwnAJimmyJohns.com

Total Units: More than 2,800

Company Description: Jimmy John’s, founded in 1983, is the #1 sandwich delivery brand in the United States with more than 2,800 restaurants. Jimmy John’s is part of the Inspire Brands family of restaurants. For more information, visit OwnAJimmyJohns.com and InspireBrands.com.

Papa John's

2002 Papa Johns Blvd.

Louisville, KY 40299

Phone: (888) 255-7272

Contact: Anthony Hellmueller

Email: franchise_opportunites@papajohns.com

Website: www.papajohns.com/franchise

Total Investment: $130,120 - $844,420

Total Units: 5337

Royalty Fee: 5%

Franchisee Fee: $25,000

Company Description: Papa John’s is the third largest carryout & delivery restaurant chain in the world, with over 5,000 restaurants worldwide in 47 countries.

Founded in Jeffersonville, Indiana in 1984, Papa John’s opened its doors with one goal in mind: “Better Ingredients. Better Pizza.” That goal remains true today. It was the first pizza chain to offer national online ordering across all locations and is known for using core ingredients without MSG, hydrogenated oils, BHA, BHT or cellulose.

Port of Subs

5365 Mae Anne Ave, Suite A-29

Reno, NV 89523

Phone: (775) 336-4708

Contact: Healey Mendicino, CFE

Email: HMendicino@PortofSubs.com

Website: Portofsubs.com

Total Investment: $214,500

Total Units: 138

Royalty Fee: 5.50%

Franchisee Fee: $397,100

Company Description: Port of Subs® is a successful submarine sandwich franchise, with a 47-year rich history, delicious sandwiches, wraps, salads and catering- and amazing franchisees in 7 Western states, with nearly 140 units and growing!

The Port of Subs® brand has become synonymous with highquality sandwich making, superior customer service, community contribution and incredible customer loyalty.

Port of Subs® has developed a proven, effective system of operation and support that gives franchisees the edge necessary for success.

Smoothie King

9797 Rombauer Road, Suite 150

Dallas, TX 75019

Phone: (214) 935-9612

Contact: Addison Targosz

Email: addison.targosz@smoothieking.com

Website: www.smoothiekingfranchise.com

Total Investment: $263,550 - $844,485

Total Units: 1100

Royalty Fee: 6%

Franchisee Fee: $30,000

Company Description: Smoothie King Franchises, Inc. is a privately held, Dallas-area-based franchise company with more than 1100 units worldwide. By creating each smoothie with a purpose , Smoothie King makes it simple and pleasurable for guests to achieve their individual health goals. Our stores offer a number of healthy retail products, including sports beverages, energy bars, vitamin supplements and more.

Sonic

3 Glenlake Parkway

Atlanta, GA 30328

Contact: Lori Osley

Email: lori.osley@sonicdrivein.com

Website: SONICFranchises.com

Total Units: More than 3,600

Company Description: SONIC, founded in 1953, is the largest drive-in restaurant brand in the United States with more than 3,600 restaurants. SONIC is part of the Inspire Brands family of restaurants. For more information, visit SONICFranchises.com and InspireBrands.com.

Steak 'n Shake

107 South Pennsylvania Street, Suite 400

Indianapolis, IN 46204

Website: www.steaknshakefranchise.com

Company Description: At Steak 'n Shake, we believe in equal opportunity for all to achieve the American dream. Often, however, those with ability don’t have access to the necessary capital needed to realize that dream. We are challenging and changing that reality. We are providing the opportunity for you to become a business owner without having to make a significant upfront financial investment. Learn more about how to become a Franchise Partner of an existing company owned Steak 'n Shake location in your area.

Subway

325 Sub Way

Milford, CT 06461

Phone: (800) 888-4848 x88

Contact: Ralph Piselli

Email: FranchiseNAmerica@subway.com

Website: www.subway.com

Total Investment: $140,050 – $342,400+

Total Units: 41,000+

Royalty Fee: 8%

Franchisee Fee: $15,000

Company Description: The Subway(R) restaurant chain continues to evolve the dining experience, offering guests in more than 100 countries quality ingredients, as well as robust flavor combinations with nearly 7 million made-to-order sandwiches created each day. The Subway brand provides an alternative to traditional fast food offering guests billions of sandwich, salad and wrap combinations. All Subway restaurants are owned and operated by almost 21,000 Franchise Owners who employ hundreds of thousands of people globally.

RETAIL RELATED JEWELRY/ACCESSORIES

Fast-Fix Jewelry and Watch Repairs

1515 S Federal Highway, Suite 412

Boca Raton, FL 33432

Phone: (800) 359-0407 ext. 4411

Email: FranchiseSales@FastFixFranchise.com

Website: www.FastFixFranchise.com

Total Investment: $100,000 - $400,000

Total Units: 159

Royalty Fee: 6%

Franchisee Fee: $40,000

Company Description: Fast-Fix Jewelry and Watch Repairs® is the world’s largest, most trusted choice for jewelry and watch repair services, custom jewelry design, engraving, eyeglass frame and smartphone repairs (services vary by location). Franchising since 1987, with over 159 locations in the U.S. and Ireland, Fast-Fix continues expansion. WIth multiple high profit revenue streams, the Fast-Fix franchise model is internet and recession resistant. All locations are in high traffic venues and staffed with some of the industry’s best jewelers, watchmakers and watch repair professionals.

Wienerschnitzel

7700 Irvine Center Dr., #550

Irvine, CA 92618

Phone: (949) 892-2629

Contact: Ted Milburn

Email: tmilburn@galardigroup.com

Website: www.wienerschnitzel.com

Total Investment: $380,000 - $1,200,000

Total Units: 327

Royalty Fee: 5%

Franchisee Fee: $32,000

Company Description: Founded in 1961, Wienerschnitzel is the World's Largest Hot Dog Chain. With a cult-like following and Ranked #1 category (Franchise 500), we OWN the Hot Dog segment. We offer industry low food costs with simple operations. Our incredible tasting and unique menu is part of a profitable business model that can be easily replicated. You can only get world famous chili dogs, corn dogs, chili cheese fries and delicious Tastee Freez soft-serve deserts at Wienerschnitzel. Please visit our website to learn more.

Charlie Morrison CEO Wingstop Restaurants
Peter Ricchiuti The Professor You Wish You Had In College Tulane University
Jason Altmire Author and Former U.S. Congressman

“My

~ Chicken Salad Chick Franchisee

Top 200 sales grew 4.2% in 2018, to $671.4B. (That’s up $87.8B over the last five years.)

Twists & Turns to the Top: Ranking

franchising’s

big 500

Services and Health & Medical lead among categories.

▲ Health & Medical +14.5%

▲ Personal Services +14.3%

▲ Cleaning +8.4%

▲ Business Services +5.3%

▲ Hotels & Hospitality +5.2%

▲ Restaurants +3.9%

▲ Printing and Shipping +3.0%

▲ Home Services +3.0%

▲ Retail +3.0%

▲ Automotive +2.7%

Personal Services was pushed higher by some very strong subcategories.

▲ Fitness/Gym +24.8%

▲ Hair Care +11.0%

▲ Education/Learning +7.4%

Domestic vs. international: legacy concepts shift toward overseas unit growth.

Brands ranked No. 11-200 grew sales by 4.6%, accelerating slightly. Top 10

Moving up Sliding down

The most aggressive climber in the top 200 is HomeVestors, up 20 rankings from No. 179 to No. 159.

Long John Silver’s fell the farthest among top 200 brands, dropping 19 spots from No. 144 to No. 163.

/ 2018 Performance Leaders

Top 200 sales growth ($M)

Top 200 sales growth %

Top 200 unit growth %

/ Top 200 Franchise Chains by Worldwide Sales

Domino’s remains the world’s top-performing pizza franchise, earning $1.3 billion more in sales than its closest competitor, Pizza Hut, in 2018. While competitors started delivering through UberEats and DoorDash, Domino’s has stuck to its proprietary delivery services. It is exploring delivery via customized e-bikes.

Taco Bell moved up two places on our Top 200+ list to break into the top 10. The brand was constantly innovating throughout 2018, releasing Nacho Fries, unveiling new $1 items and partnering with Grubhub. The company’s parent, Yum Brands, saw its shares increase by about 10 percent last year.

Figures for 2018

/ Top 200 Franchise Chains by Worldwide Sales

Worldwide sale are in millions. * Franchise Times Estimate † Updated figures after rankings published

Although still popular in Canada, Tim Hortons fell a spot on the Top 200+. Many of its U.S. franchises have struggled to cut a profit, especially after the coffee and donut brand merged with Burger King in 2015. While Tim Hortons announced plans to open 1,500 Chinese units last year, the brand shut down many U.S. locations.

2018 delivered a slew of problems to Papa John’s, which slipped five spots on the Top 200+. The franchise lost its sponsorship with the NFL to Pizza Hut in February of 2018 following founder John Schnatter’s controversial comments about the NFL players’ national anthem protests.

/ Top 200 Franchise Chains by Worldwide Sales

Planet Fitness burst into the top 50 companies on our list, riding a wave of growth in the American health and fitness industry that has averaged 3 to 4 percent per year. Last fall, the company’s largest franchisee, United PF, reached 100 units, and the brand’s growth shows few signs of stopping.

The UPS Store increased sales by 6 percent last year and moved up three spots on the Top 200+. In 2018 it increased the prevalence of its “store within a store” concepts. UPS has been a beneficiary of Amazon’s massive growth, attaining nearly 10 percent of its revenue from the online retailer, according to Morgan Stanley.

/ Top 200 Franchise Chains by Worldwide Sales

Although it raked in $1.6 billion in sales in 2018, it was a 3 percent loss from the previous year for Red Robin Its mall locations were especially hard hit, declining at a rate 2 percentage points worse than non-mall locations. Being a casual dining franchise that serves burgers—fare dominated by the fast food market—hasn’t helped.

After two years of growth, Massage Envy saw a dip in sales in 2018. The company was set back by a November 2017 Buzzfeed article that reported 180 women had filed lawsuits, police reports or complaints of sexual misconduct by employees at the franchise. The company founded a Safety Advisory Council in response.

/ Top 200 Franchise Chains by Worldwide Sales

Orangetheory Fitness continues to explode in growth, hopping 19 spots from No. 113 to No. 94 . The company has grown by about 7,000 percent since 2014 to more than $1 billion in annual sales. The franchise crossed the 1,000-unit mark in July 2018 and opened its first pop-up hotel location at the end of that year.

Firehouse Subs expanded throughout the U.S. in 2018, opening dozens of new locations. The brand introduced the “Reuben Reinvented” sub, opened its first on-campus location at Western New England University, and generated a large portion of its sales from a slew of third-party delivery services.

/ Top 200 Franchise Chains by Worldwide Sales

Sport Clips rose six places on the Top 200+, with sales nearing $700 million. The haircutting franchise diversified its technological presence throughout 2018, adding an online check-in system in January and unveiling a mobile app in December.

Budget Blinds had a successful 2018 with a 16 percent boost in annual sales. As part of its development, the company launched a revamped website design at the beginning of 2018 and moved to a new 38,000-square-foot headquarters in Anaheim, California, last April.

/ Top 200 Franchise Chains by Worldwide Sales

Fastsigns ascended seven spots on our Top 200+ list on the back of international growth for the signage company. In the spring of 2018, the franchise opened a location with the Famalco Group in the small country of Malta and signed an agreement with the same group to open units in Italy and Greece.

Freddy’s Frozen Custard & Steakburgers jumped 10 spots this year by boosting sales more than 15 percent and growing its footprint by 16.7 percent. Freddy’s expanded into several new markets and with a focus on non-traditional locations at colleges and stadiums, where it introduced a smaller restaurant prototype.

/ Top 200 Franchise Chains by Worldwide Sales

Dickey’s Barbecue Pit took a tumble in 2018 as franchisees were terminated and left the system. The system saw 113 closures, 89 of which were terminations. It also added more than 70 locations, but the turmoil led to the brand falling 14 spots.

Hand and Stone had a stellar year, with the fourth strongest sales growth rates on the whole list at 24.6 percent. It landed in the top 200 for the first time last year and pushed up the rankings again, helping drive the explosive personal services category.

/ Top 200 Franchise Chains by Worldwide Sales

Blaze Pizza jumped into the top 200 for the first time as it grew sales by 22.4 percent and added more than 30 percent to its store count. It was another aggressive year for the company that has plans for an IPO around the 500-location mark. At this rate, that’s looking like 2021.

Pronto Insurance makes its Top 200 debut . The Hispanic market-focused insurer with 278 locations across Texas, California and Florida jumped 58 spots up the list and stuck the landing at 199. In June 2018, global brokerage firm Arthur J. Gallagher acquired the company, now poised for further growth in 2019.

/ Top 200 Franchise Chains by Worldwide Sales

Worldwide sale are in millions. * Franchise Times Estimate † Updated figures after rankings published

/ The Next 300 Franchise Chains by Worldwide Sales

258

/ The Next 300 Franchise Chains by Worldwide Sales

/ The Next 300 Franchise Chains by Worldwide Sales

/ The Next 300 Franchise Chains by Worldwide Sales

/ The Next 300 Franchise Chains by Worldwide Sales

/ The Next 300 Franchise Chains by Worldwide Sales

/ Industry Sectors % Sales Change by Concept

TOP AUTOMOTIVE FRANCHISES

Auto Detailing Franchises

Collision Repair Franchises

Auto Repair Franchises

Oil Change Franchises

Car Parts Franchises

TOP BUSINESS SERVICES FRANCHISES

/ Industry Sectors % Sales Change by Concept

TOP CLEANING SERVICES FRANCHISES

Franchises Home Cleaning Franchises

TOP HEALTH-MEDICAL FRANCHISES

TOP HOME SERVICES FRANCHISES

TOP HOME SERVICES FRANCHISES (continued)

/ Industry Sectors % Sales Change by Concept

TOP HOTEL FRANCHISES

Economy Hotel Franchises Luxury Hotel Franchises

Upscale Hotel Franchises

Midscale Hotel Franchises

/ Industry Sectors % Sales Change by Concept

TOP PERSONAL SERVICES FRANCHISES

Education/Learning Franchises

Fitness/Gym Franchises

Hair Care Franchises

Dry Cleaning Franchises

/ Industry Sectors % Sales Change by Concept

TOP PERSONAL SERVICES FRANCHISES (Continued)

Schools

/ Industry Sectors % Sales Change by Concept

TOP PRINTING-SHIPPING FRANCHISES

/ Industry Sectors % Sales Change by Concept

TOP RESTAURANT FRANCHISES

Bar/Restaurant

BBQ Franchises Bakery/Cafe/Deli Franchises Better Burgers Franchises

Casual - Breakfast Franchises

TOP RESTAURANT FRANCHISES (Continued)

/

TOP RESTAURANT FRANCHISES (Continued)

- Fast Casual

TOP RESTAURANT FRANCHISES (Continued)

/ Industry Sectors % Sales Change by Concept

TOP RESTAURANT FRANCHISES (Continued)

Snack Franchises

Sub Franchises

Steakhouse Franchises

Wings Franchises

TOP RESTAURANT FRANCHISES (Continued)

TOP RETAIL FRANCHISES

/ Industry Sectors % Sales Change by Concept

TOP RETAIL FRANCHISES (continued)

TOP AUTOMOTIVE FRANCHISES

FRANCHISES Chiropractic

TOP HOME SERVICES FRANCHISES

Buying Homes

unit volumes are calculated using year-end 2018 systemwide sales from the

and

TOP HOTEL-TRAVEL FRANCHISES

TOP PERSONAL SERVICES FRANCHISES

/ Industry Sectors Average Unit Volumes by Concept

TOP PERSONAL SERVICES FRANCHISES (continued)

TOP PRINTING-SHIPPING FRANCHISES

TOP RESTAURANT FRANCHISES

TOP RESTAURANT FRANCHISES (continued)

/ Industry Sectors Average Unit Volumes by

TOP RESTAURANT FRANCHISES (continued)

/ Industry Sectors Average Unit Volumes

TOP RESTAURANT FRANCHISES (continued)

Shakey's Pizza Parlor

Fox’s Pizza Den $520,000

DoubleDave’s Pizzaworks $333,333

Rodizio Grill $2,127,082

Ponderosa Steakhouse

/ Industry Sectors Average Unit Volumes by Concept

TOP RESTAURANT FRANCHISES (continued)

Sports Bars Subs Treats

Average unit volumes are calculated using year-end 2018 systemwide sales from the Franchise Times Top 200+ list, divided by the total number of

and company units.

TOP RETAIL FRANCHISES

/ Alphabetical Listings

Aroma Joe's 477

Arooga’s

1-800-GOT-JUNK?

1-800-Radiator 215

7-Eleven 2

A&W Restaurants 191

AtWork Group

Auntie Anne’s 122

Bahama Buck's

Baskin Robbins 64

Batteries Plus Bulbs 131

Buffalo’s

/ Alphabetical Listings

Dream Vacations 423

DreamMaker Bath & Kitchen 447

Duck Donuts 443

DUCTZ 491

Dunkin’ 17

East Coast Wings & Grill 404

Econo Lodge 124

Edible Arrangements 148

Eggs Up Grill 489

Einstein Bros. Bagels 142

El Pollo Loco 104

Elements Massage 264

Elmer’s Breakfast /Lunch/Dinner 396

Embassy Suites 52

Enviro-Master 402

Epcon Homes & Communities 157

Erbert & Gerbert’s 456 Executive Care 486

Experimax 462

Express Employment Professionals 41

Eye Level Learning Centers 125

Fairfield Inn 54

Famous Dave’s 187

Famous Toastery 451

Farmer Boys Hamburgers 253

Fast-Fix Jewelry and Watch Repairs 367 FASTSIGNS 147

Fatburger 306

Fazoli’s 234

Firehouse Subs

Custard

/ Alphabetical Listings

La Quinta Inn & Suites 65

Labor Finders 202

LaRosa's Pizzeria 265

Launch

Trampoline Park 407

Lawn Doctor 300

LeafSpring Schools 438

Learning Express Toys 351

Lenny's Subs 422

Liberty Tax Service 185

Lightbridge Academy 406

Linc Service 112

Link Staffing Services 327

Little Caesars 29

Long John Silver’s 163

Maaco 146

Mackenzie River Pizza 390

Maid Brigade 356

MaidPro 331

Mainstream Boutique 471

Marble Slab Creamery 340

Marco’s Pizza 129

Marriott Hotels & Resorts 9

Martinizing Dry Cleaners 473

Massage Envy 85

Massage Heights 324

MassageLuXe 419

Matco Tools 127

McAlister’s Deli 126

McDonald’s 1

Meineke Car Care Centers 141

Metal Supermarkets 290

Midas 81

Mighty Auto Parts 295

Minuteman Press 170

Mister Sparky 333

MOD Pizza 179

Moe’s Southwest Grill 118

Molly Maid 230

Mosquito Joe 397

Mosquito Squad 384

Motel 6 76

Mountain Mike’s Pizza 270

Mr. Appliance 335

Mr. Electric 345

Mr. Handyman 349

Mr. Rooter 198

Mr. Transmission 378

Music Go Round 452

My Eyelab 275

MY SALON Suite 472

N2 Publishing 303

Nature’s Table 475

Nekter Juice Bar 357

Nestle Toll House Café by Chip 446

Newk's Eatery 240

NextHome 318

NHance Wood Refinishing 408

Noodles & Company 143

Nothing Bundt Cakes 211

Old Chicago Pizza & Taproom 218

Once Upon A Child 192

One Hour Heating & Air Conditioning 181

Orange Leaf Frozen Yogurt 437

Orangetheory

Franchise Concept Worldwide sales rank / Alphabetical

Rock & Brews 344

Rodizio Grill 421

Romp n’ Roll 381

Rosati’s Pizza 236

Roto-Rooter 88

Round Table Pizza 174

Roy Rogers 338

Runza 328

Russo’s New York Pizzeria 430

Ruth’s Chris Steak House 113

Saladworks 361

Schlotzsky’s Bakery Café 196

School Of Rock 347

Scooter’s Coffee 354

Screenmobile 476

Senior Helpers 188

SERVPRO 59

Shakey's Pizza Parlor 238

ShelfGenie 464

Sheraton 24

Signal 88 Security 346

Signarama 205

Sir Speedy Print Signs Marketing 213

Sizzler 217

Sky Zone 193

Sleep Inn & Suites 130

Slim Chickens 332

Slumberland 180

Smartstyle 158

Smashburger 201

Smoothie King 173

Snap Fitness 167

Listings

Snap-on Tools 77

Soccer Shots 399

Sola Salon Studios 284

Sonic Drive-In 31

SpeeDee Oil Change & Auto Service 350

SpeedPro 368

Spherion 184

Sport Clips 123

Spring-Green Lawn Care 385

Springhill Suites 80

Stanley Steemer 155

Staybridge Suites 100

Steak 'n Shake 97

Steamatic 297

Sterling Optical/Site for Sore Eyes 329

Studio 6 279

Style Encore 428

Subway 6

Super 8 69

SuperCuts 116

Supporting Strategies 495

Sylvan Learning Center 251

SYNERGY HomeCare 274

T.G.I. Friday’s 60

Taco Bell 10

Taco John’s 183

Taco Time 307

Tailored Living 375

Taziki's Mediterranean Cafe 322

TeamLogic IT 380

TEGG Service 212

Teriyaki Madness 457

The Camp Transformation Center 417

The Cleaning Authority

To rank the smartest-growing franchise brands, we analyze information on 10 data points using a proprietary formula. Two of those data points, systemwide sales growth and unit growth over three years, are shown here.

PRIOR YEAR RANK NOTATIONS:

NI-3: Not 3 years of information last year or unreliable past data

U-40M: Was under $40M last year (Our sales threshold) * Franchise Times estimate

/ 2020 Smartest-Growing Franchises

Franchise Times estimate

/ 2019 Smartest-Growing Franchises

/ 2019 Smartest-Growing Franchises

PRIOR YEAR RANK NOTATIONS:

NI-3: Not 3 years of information last year or unreliable past data

U-40M: Was under $40M last year (Our sales threshold)

/ 2018 Smartest-Growing Franchises

/ 2018 Smartest-Growing Franchises

PRIOR YEAR RANK NOTATIONS:

NI-3: Not 3 years of

U-40M:

or

Trying on 10 franchises for size in our annual Zor Awards project, which identifies one standout franchise and three finalists in 10 popular categories, and explains how franchisees can select the best brand for them based on personal preferences and hard-headed business sense.

/ 2019 Standout Franchises Based on Profitability

NEW ETHNIC EATS

Top ethnic food restaurants

WINNER: VITALITY BOWLS

Investment range: $154,100 - $563,500

Finalists: Teriyaki Madness, HuHot Mongolian Grill, The Flame Broiler

REGIONAL PIZZA

Top regional pizza franchises

WINNER: MARCO’S

PIZZA

Investment range: $289,780 - $762,530

Finalists: Donatos Pizza, Hungry Howie’s Pizza, Toppers Pizza

BETWEEN TWO BUNS

Top sandwich restaurants

WINNER: FIREHOUSE SUBS

Investment range: $92,255 - $824,846

Finalists: Charley’s Grilled Subs, Cousins Subs, Erbert & Gerbert’s

HOME AWAY FROM HOME

Top economy lodging

WINNER: STUDIO 6

Investment range: $46,781 - $62,729

Finalists: Days Inn, Econolodge, Super 8

PAMPER ME

Top beauty/wellness franchises

WINNER: MY SALON

SUITE

Investment range: $550,400 - $1,119,500

Finalists: Amazing Lash Studio, Elements Massage, Sport Clips

OLDER BUT WISER

Top senior care franchises

WINNER: RIGHT AT HOME

Investment range: $79,250 - $137,900

Finalists: Brightstar Care, Comforcare, Senior Helpers

THE FAST LANE

Top automotive franchises

WINNER: CHRISTIAN BROTHERS AUTOMOTIVE

Investment range: $464,250 - $560,400

Finalists: Big O Tires, Carstar, Valvoline Instant Oil Change

SOUTH OF THE BORDER

Top Mexican restaurants

WINNER: MOE’S SOUTHWEST GRILL

Investment range: $446,035 - $997,212

Finalists: Costa Vida, Del Taco, Taco John’s

OFFICE SPACE

Top commercial cleaners

WINNER: PUROCLEAN

Investment range: $72,732 - $190,582

Finalists: AdvantaClean, Oxi Fresh Carpet Cleaning, Stratus Building Solutions

SNACKS & TREATS

Top snack restaurants

WINNER: BAHAMA BUCK’S

Investment range: $233,326 - $832,963

Finalists: Smoothie King, Philly Pretzel Factory, Dunkin’ Donuts

/ 2018 Standout Franchises Based on Profitability

SMART KIDS

Top education franchises

WINNER: LEARNINGRX

Investment range: $90,000 - $149,000

Finalists: Mad Science, Abrakadoodle, Engineering for Kids

CHICKEN COOP

Top chicken restaurants

WINNER: ZAXBY’S

Investment range: $367,700 - $742,500

Finalists: Pollo Campero, Bojangles’ Famous Chicken ‘n Biscuits, Church’s Chicken

UN-HOARDING

Top moving franchises

WINNER: COLLEGE HUNKS HAULING JUNK

Investment range: $89,300 - $208,200

Finalists: 1-800-GOT-JUNK, Caring Transitions, Junk King

EXPRESS YOURSELF

Top clothing retailers

WINNER: UPTOWN CHEAPSKATE

Investment range: $259,660 - $443,160

Finalists: Kid to Kid, Plato’s Closet, Clothes Mentor

WAKEY, WAKEY

Top breakfast restaurants

WINNER: ANOTHER BROKEN EGG CAFE

Investment range: $525,600 - $1,190,000

Finalists: Denny’s, Huddle House, Village Inn

HEALTHY LUNCH

Top healthy restaurants

WINNER: NEKTER JUICE BAR

Investment range: $254,500 - $466,600

Finalists: Tropical Smoothie Café, Pita Pit, Saladworks

COURTSIDE SEATS

Top high-investment franchises

WINNER: ALAMO DRAFTHOUSE CINEMA

Investment range: $9,052,500 - $21,482,500

Finalists: Hilton, Ruth’s Chris, Golden Corral

CELEBRITY BRANDS

Top celebrity-backed franchises

WINNER: WALK-ON’S

Investment range: $1,190,500 - $2,358,000

Finalists: Wingstop, UFC Gym, Rock & Brews

CHEAT-DAY LUNCH

Top fast-food franchises

WINNER: TACO BELL

Investment range: $175,000 - $2,622,400

Finalists: Hardee’s, Dickey’s BBQ, Cicis Pizza

BOOZE CREW

Top cocktail and beer franchises

WINNER: OLD CHICAGO PIZZA & TAPROOM

Investment range: $1,329,000 - $1,947,000

Finalists: Tap House Grill, The Brass Tap, Bar Louie

Ranking the biggest franchised restaurant owners in the U.S.

The Franchise Times Restaurant 200 keeps growing.

Our 2019 report ranks franchisees according to revenue generated by the company’s franchised restaurants.

The group now owns nearly 29,000 restaurants and commands $40.5 billion in revenue.

The top 5 fastest-growing operators added more than $306 million collectively.

The average revenue for a Restaurant 200 operator is now $202.8 million—that’s up by more than $7 million this year.

The additional six locations on average helps grow revenue; the average operator now has 141 locations.

Legacy brands are the favorite for the Franchise Times Restaurant 200, and large operators are the favorites of legacy brands.

This table shows a breakdown of the most popular brands by the number of companies in the top brands, the number of locations operated by the Restaurant 200 and the relative percentage of those locations to the total U.S. franchised locations.

1 Flynn Restaurant Group San Francisco, CA

2,343,100,000

458 Applebee’s

368 Arby’s 259 Taco Bell

2 NPC International Overland Park, KS

1,544,721,000

1237 Pizza Hut

394 Wendy’s

3 Dhanani Group Sugar Land, TX

1,310,000,000

520 Burger King 280 Popeyes 35 La Madeleine

4 Carrols Restaurant Group Syracuse, NY

1,179,307,000

849 Burger King

5

Companies

6 Manna Louisville, KY

/ 2019 Biggest Restaurant Franchisees

828,000,000

300 IHOP

119 Applebee’s 13 Sonny’s 9 Sun Holdings Dallas, TX

788,000,000

294 Burger King 160 Popeyes

97 Arby’s 10 Covelli Enterprises Warren, OH

702,500,000

293 Panera Bread

9 Dairy Queen

6 O’Charley’s

Pacific Bells Vancouver, WA

616,500,000

567,739,000

553,445,000

224

70 TGI Fridays

466,927,000

100 Applebee’s

41 Panera Bread

3 Quaker Steak

Keeping its No. 1 streak alive for the eighth year, Flynn Restaurant Group tops the list with its more than $2.3 billion in sales, making it the first privately held franchise operations company to crest the $2 billion mark. Much of that sales growth— more than $400 million—came from the 2018 purchase of 368 Arby’s restaurants, the entire portfolio of seller U.S. Beef Corp (No. 21 last year). Said founder and CEO Greg Flynn of the deal: “QSR economics are very good, they’re better than other segments. The volumes are a little lower but the margins are a little higher, so you make really good money.”

Holding on to its No. 2 spot is NPC International, which crosses the $1.5 billion mark as it adds $210 million in sales. A large chunk of that growth comes from the 93 Pizza Huts NPC added in 2018 as it retains its title as the largest domestic franchisee for the brand.

/ 2019 Biggest Restaurant Franchisees

Beach, FL

TX

TN

John Silver’s

Foods Corp.

Bell * Denotes revenue estimate

With some shuffling at the top of the ranks, KBP Investments moves into the No. 7 slot, up from No. 9 last year thanks to sales growth of $131 million. KBP added 45 KFC stores and 5 Taco Bells to its Overland Park, Kansas-based operations.

Sales for The Briad Group, operator of 115 Wendy’s and 49 TGI Fridays units (7 fewer than in 2017), fell $12 million as it slips one spot to No. 15. The company did add 3

stores.

/ 2019 Biggest Restaurant Franchisees

51 American Franchise Holdings Greenwich, CT 71 Taco Bell 49 Applebee’s

52* Sundance Brighton, MI 164 Taco Bell 7 YUM! Multi

53 Romulus Restaurant Group Phoenix, AZ 108 IHOP 1 Slim Chickens

54 JRN Columbia, TN 143 KFC 15 YUM! Multi

Welcome to the top 20, Meritage Hospitality Group, which zooms up from No. 29 with its addition of 70 Wendy’s units and sales growth of $121.8 million. The increase boosts company sales to $434.4 million for the Grand Rapids, Michigan-based franchisee.

55 Carlisle Corp. Memphis, TN 151 Wendy’s

56 RPM Pizza Gulfport, MS 180 Domino’s

57* WendCentral Cortland, NY 140 Wendy’s

58 TA Restaurant Group Westlake, OH

68 Popeyes 46 Subway

59* Premier Kings Doraville, GA

167 Burger King 11 Popeyes

60* Northwest Restaurants Woodinville, WA 110 Taco Bell 39 KFC

61 Cave Enterprises Chicago, IL 142 Burger King

62 PR Restaurants Newton, MA 62 Panera Bread

63 B & G Food Enterprises Morgan City, LA

135 Taco Bell 4 YUM! Multi

64* Caspers Company Tampa, FL 64 McDonald’s

Sizzling Platter sank one ranking, replacing United States Beef Corp., the largest franchisee that sold out completely last year. The list saw a bit of a shakeup as 11 of the top 200 operators sold their entire holdings.

65 Celebration Restaurant Group Celebration, FL 133 Pizza Hut 37 Taco Bell

66 TEAM Schostak Family Restaurants Livonia, MI 65 Applebee’s 13 MOD Pizza

67 Toms King Palatine, IL 137 Burger King

68* Rottinghaus Co. La Crosse, WI 363 Subway

* Denotes revenue estimate

/ 2019 Biggest Restaurant Franchisees

King 1 Krispy Kreme

With its addition of a whopping 75 Wendy’s units, Sugar Land, Texas-based HAZA Foods jumped 17 spots from No. 45 to No. 28 on our ranking. Led by CEO Ali Dhanani—whose brother Shoukat Dhanani is president of No. 3 operator Dhanani Group—HAZA grew sales by $90 million.

WI

/ 2019

Restaurant

93* SD Holdings Fort Collins, CO

Drive-In

101* Summit Restaurant Group, LLC Blue Springs, MO 127 Pizza Hut 11 Long John Silver’s

Making a major jump up from No. 61, operator Palo Alto continues to increase its Taco Bell portfolio, this time adding 37 stores and growing sales by more than $90 million. The increase takes the Denver, Coloradobased franchisee closer to the $300 million sales threshold. * Denotes revenue estimate

CA

102* Ampler Group Chicago, IL 70 Church’s Chicken 48 Burger King 103 Potomac Family Dining Group Herndon, VA 59 Applebee’s

104* PacPizza San Ramon, CA 157 Pizza Hut

105 JEM Restaurant Group Daniel Island, SC 75 Pizza Hut 36 Taco Bell 106 Kazi Management St. Croix Frederiksted, VI 58 KFC 24 Burger King 107* Quality Huts New York, NY

Pizza Hut

108* MVP Sonic Group Ridgeland, MS 93 Sonic Drive-In

$100-$115 MILLION

109 Phase Three Brands Tampa, FL 83 Hardee’s 1 Wingstop

110 Serazen Newport Beach, CA 72 Papa John’s 49 Hardee’s

111 Branded Management Group Worcester, MA 87 Dunkin’ Donuts

112* Emerald City Pizza Mukilteo, WA 102 Pizza Hut

/ 2019 Biggest Restaurant Franchisees

113* Boj of WNC Arden, NC 65 Bojangles

114 Den-Tex Central San Antonio, TX 80 Denny’s

115 Rucker Restaurant Holdings Austin, TX 58 Jack in the Box 19 Denny’s

$90-$100 MILLION

116 Hallrich Stow, OH 136 Pizza Hut

117 R.E.E. Beaumont, TX 45 McDonald’s

118 Daland Corp. Wichita, KS 109 Pizza Hut

Apple Investors Group parted ways with 73 Burger King stores, its entire stake in the brand, and shed its single IHOP location. The company, based in Chino Hills, California, fell to No. 80 this year from No. 57 in 2018.

Apple Investors did add one Applebee’s restaurant and one Pizza Hut to its store count.

119 Great American Chicken Corp. Los Angeles, CA 60 KFC 11 YUM! Multi

120 SERVUS! Jasper, IN 34 Wendy’s 20 Denny’s

121* Hielan Management McKinney, TX 42 Chili’s

122 KC Bell Wichita, KS 35 Taco Bell 25 Freddy’s

123* Benton Properties Springdale, AR 69 Sonic Drive-In

124* Marwaha Group Anaheim, CA 149 Subway 1 Denny’s

125 DRM Omaha, NE 93 Arby’s

126 MRCO Brentwood, TN 43 Taco Bell 13 YUM! Multi

127 Delight Restaurant Group Norfolk, VA 31 Wendy’s 24 Taco Bell

128* Wisconsin Hospitality Group Waukesha, WI 34 Applebee’s 31 Pizza Hut

$80-$90 MILLION

129 Friendly Franchisees Corp. La Palma, CA 69 Carl’s Jr.

* Denotes revenue estimate

130 Rackson Restaurants Bridgewater, NJ 52 Burger King

131* Wenco Ashland, OH 64 Wendy’s

132 Platinum Corral Jacksonville, NC 26 Golden Corral

133* Cowabunga Alpharetta, GA 109 Domino’s

134 Brodersen Management Corp. Milwaukee, WI 60 Popeyes

135* Schuster Enterprises Columbus, GA 68 Burger King

136* JK&T Wings Shelby Township, MI 30 Buffalo Wild Wings 1 Smashburger

137* Southeast Restaurant Group New Orleans, LA 27 Taco Bell 18 TGI Fridays

138 Bullard Restaurant Group Raleigh, NC 32 Moe’s SW Grill 20 Burger King

/ 2019 Biggest Restaurant Franchisees

139* RCO Limited Columbus, OH 30 Raising Cane’s 140 Genesh Lenexa, KS 55 Burger King 18 Denny’s

141* Tri-Arc Food Systems Raleigh, NC 51 Bojangles

142* Legacy Apple Wichita, KS 41 Applebee’s $70-$80 MILLION 143 Ansara Restaurant Group Farmington Hills, MI 22 Red Robin 4 Twin Peaks 144 Howley Bread Group Westlake, OH 28 Panera Bread 145 Westaco Scottsdale, AZ 47 Taco Bell 8 YUM! Multi 146* DMAC81 Van Wert, OH 47 McAlister’s Deli 4 Dunkin’ Donuts

147* Ultra Steak Fishers, IN 22 Little Caesars 13 Texas Roadhouse

148 Carisch Wayzata, MN 65 Arby’s

149* Oerther Foods Orlando, FL 24 McDonald’s

150 Roaring Fork Restaurant Group Milwaukee, WI 57 Qdoba Mexican Eats

151 Janjer Enterprises Silver Spring, MD 35 Popeyes

152 BMW Management Temecula, CA 24 Sizzler

153 S & L Companies Portage, WI 32 Culver’s

154 Lehigh Valley Restaurant Group Allentown, PA 21 Red Robin

155* Kergan Bros. Sonic Lafayette, LA 57 Sonic Drive-In

$60-$70 MILLION

156 Wenspok Companies Spokane, WA 43 Wendy’s

* Denotes revenue estimate

157 Verlander Enterprises El Paso, TX 11 Village Inn 10 Applebee’s

158 Capitol Dough Westlake, OH 29 Panera Bread

159 Parrish Restaurants Dallas, TX 21 McDonald’s

160* McEssy Investment Co. Lake Forest, IL 23 McDonald’s

161* Ocedon Highlands Ranch, CO 62 Burger King

162 United Restaurant Group Glen Allen, VA 25 TGI Fridays

163 S-Group Companies Sandusky, OH 33 Wendy’s

164* JEM Resaurant Management Corp. Fresno, CA 43 Wendy’s 14 KFC

165* Hishmeh Enterprises Ventura, CA 82 Domino’s

166 RoHoHo Charleston, SC 54 Papa John’s 11 Jersey Mike’s

/ 2019 Biggest Restaurant Franchisees

167 Brumit Restaurant Group Asheville, NC 53 Arby’s

168 AB Enterprises Redding, CA 14 Burger King 11 Applebee’s

$50-$60 MILLION

169 Elbardi Group of Companies Doral, FL

58 Charleys Philly Stks 2 Gyu Kaku

170 Blue Ribbon Restaurants Walled Lake, MI 18 Famous Dave’s 6 Penn Station

171 North Texas Bells Collyville , TX 53 Taco Bell

172 All Star Management Vourbonnais, IL 38 Wendy’s

173 U.S. Restaurants Blue Bell, PA 32 Burger King

174 Denco Family Whittier, CA 25 Denny’s 8 Subway

175 Creative Foods Corp. Garden City, NY 28 Burger King

176* Sterling Restaurants Atlanta, GA 60 Moe’s SW Grill

177 VKC Group Sugar Land, TX 98 Subway 14 Great Am. Cookies

178 Awesome Doughnut Long Beach, CA 17 Krispy Kreme 8 The Coffee Bean

179 Tria Company Grand Rapids, MI 35 Burger King 5 Arby’s

180 Century Fast Foods Los Angeles, CA 33 Taco Bell

181* Beavers Fort Walton Beach, FL 47 Arby’s

182* Staab Management Co. Grand Island, NE 67 Pizza Hut

183* Vitaligent St. Louis, MO 93 Jamba Juice

* Denotes revenue estimate

184*

185*

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ATTORNEY / LEGAL LEGAL

Alexander Holburn Beaudin + Lang LLP

2700 - 700 West Georgia Street

Vancouver, BC Canada V7Y 1B8

Contact: Judy Rost

Phone: (604) 484-1726

Email: jrost@ahbl.ca

Website: www.ahbl.ca

Targets: Franchisors

International services offered: yes

Company Description: Alexander Holburn Beaudin + Lang is a leading, full-service, Vancouver-based Canadian law firm with offices in Vancouver and Toronto. Our franchise law services range from initial structuring of new or expanding franchise systems, to ongoing operational advice and litigation, and dispute resolution. Our lawyers have dedicated themselves to forming meaningful, long-term relationships with our clients. We are consistently recognized for achievements in industry rankings and directories including The Canadian Legal Lexpert Directory, Martindale-Hubbell, Best Lawyers, Who’s Who Legal and Benchmark Litigation.

Bryan Cave Leighton Paisner LLP

120 Broadway, Suite 300 Santa Monica, CA 90401

Contact: Anthony Marks

Phone: (310) 576-2162

Email: anthony.marks@bclplaw.com

Website: www.bclplaw.com

Year Started: 1873

Targets: Franchisors

International services offered: yes

Company Description: Bryan Cave Leighton Paisner maintains a world-class reputation as a firm of choice for franchisors. Our team has been singled out for their excellence by every peer-reviewed survey of franchise lawyers. We counsel start-up to mature franchisors and have extensive experience in every industry that uses franchising as a business method, including hospitality, restaurant and food service, retail, auto repair and servicing, auto rental, medical and convenience stores. We have a global team of sophisticated and experienced transactional attorneys and our litigation and dispute resolution practice covers the gamut of disputes that franchisors face in domestic and international tribunals.

Carmen D. Caruso Law Firm

77 West Washington Street, Suite 1900

Chicago, IL 60602

Contact: Carmen D. Caruso

Phone: (312) 626-1160

Email: cdc@cdcaruso.com

Website: www.cdcaruso.com

Year Started: 2010

Targets: Both Franchisors & Franchisees

International services offered: no

Company Description: Carmen D. Caruso Law Firm is a top choice for serious franchise litigation, arbitration, dispute resolution and problem-solving. We don’t just practice law at the highest professional level– we are genuinely passionate about what we do and truly care about our clients and the ethics at stake in every case.

Cozen O’Connor

One Liberty Place, 1650 Market Street

Philadelphia, PA 19103

Contact: Susan Grueneberg

Phone: (213) 892-7996

Email: sgrueneberg@cozen.com

Website: www.cozen.com

Year Started: 1970

Targets: Both Franchisors & Franchisees

International services offered: yes

Company Description: Ranked among the top 100 law firms in the country, Cozen O’Connor has more than 750 attorneys in 28 cities across two continents. We are a fullservice firm with nationally recognized practices in litigation, business law, and government relations, and our attorneys have experience operating in all sectors of the economy. We help clients develop and implement regional, national, and international franchise operations that build the business without permitting the dilution or misuse of intellectual property. Our attorneys also have extensive experience handling franchise disputes.

Carter & Tani

402 East Roosevelt Road, Suite 206

Wheaton, IL 60187

Contact: Doris Carter

Phone: (630) 668-2135

Email: dcarter@cartertani.com

Website: www.cartertani.com

Year Started: 1991

Targets: Both Franchisors & Franchisees

International services offered: no

Company Description: Since our founding in 1991, our knowledgeable attorneys have offered personalized, high quality, effective legal services to franchisors, subfranchisors, area developers, and franchisees in a variety of industries. We represent established and new franchise companies at affordable rates. We help protect your interests while furthering your goals. We offer a complete array of franchise law services including franchise program development, registration and disclosure, franchise sales compliance, counseling and contract preparation in all aspects of the franchise relationship, trademark registration and protection, and other intellectual property matters.

Davis Wright Tremaine LLP

865 S. Figueroa St., Suite 2400

Los Angeles, CA 90017

Contact: Rochelle Spandorf

Phone: (213) 633-6898

Email: rochellespandorf@dwt.com

Website: www.dwt.com

Targets: Both Franchisors & Franchisees

International services offered: yes

Company Description: Davis Wright Tremaine is a fullservice business and litigation law firm with approximately 600 lawyers across nine offices on the East and West coasts of the United States and in China. Our nationally recognized franchising attorneys counsel companies of all sizes and in all industry sectors from small start-ups to Fortune 100 companies, on whether to franchise, how to develop their brands, and how to protect their brands.

DLA Piper

1201 West Peachtree Suite, Suite 2800

Atlanta, GA 30309

Contact: Rich Greenstein

Phone: (404) 736-7816

Email: rich.greenstein@dlapiper.com

Website: www.dlapiper.com

Year Started: 2005

Targets: Both Franchisors & Franchisees

International services offered: yes

Company Description: DLA Piper’s Franchise and Distribution group has been active since the earliest days of modern franchising, helping companies establish, modify, restructure and expand franchise programs and networks. Our experience enables us to help clients identify alternate routes of expansion and negotiate the complications of franchise law, both in the US and around the world. We are regarded as market leaders globally and serve as General Counsel to the International Franchise Association.

Faegre Baker Daniels

2200 Wells Fargo Center, 90 S. Seventh Street

Minneapolis, MN 55402

Contact: Kevin Hein

Phone: (612) 766-7699

Email: brian.schnell@faegrebd.com

Website: www.faegrebd.com

Year Started: 1887

Targets: Franchisors

International services offered: yes

Company Description: Faegre Baker Daniels is an international law firm that has helped hundreds of emerging and market-leading franchisors launch, grow, protect, and evolve successful systems in a wide range of industries. Our franchise practice combines years of results-oriented experience with innovative approaches and solutions to our clients’ needs. No practice has a better understanding of how the nuances of franchising impact franchisors and their franchise networks. We aim to make a difference for franchisors – because franchising is our passion.

Einbinder & Dunn LLP

112 Madison Avenue, 8th Floor

New York, NY 10016

Contact: Michael Einbinder, Terrence M. Dunn, Richard Bayer

Phone: (212) 391-9500

Email: me@ed-lawfirm.com, tmd@edglawfirm.com, rb@ed-lawfirm.com

Website: www.ed-lawfirm.com

Year Started: 2005

Targets: Both Franchisors & Franchisees

International services offered: yes

Company Description: Einbinder & Dunn LLP has extensive experience representing franchise clients. The firm has a unique perspective developed from counseling franchisors and franchisees nationwide. For franchisor clients, E&D prepares FDDs and related documents, offers corporate counseling and litigation services. E&D also handles transactional matters for its franchisee clients as well as litigation and arbitration. The firm services clients in many industries including retail leasing, manufacturing, fast food, health care and recreation. Michael Einbinder provides arbitration services through the American Arbitration Association.

Fahey Schultz Burzych Rhodes PLC

4151 Okemos Road

Okemos, MI 48864

Contact: Mark J. Burzych, Esq.

Phone: (517) 381.0100

Email: mburzych@fsbrlaw.com

Website: www.fsbrlaw.com

Year Started: 2007

International services offered: no

Company Description: The firm has the largest full-service franchise practice in the state of Michigan. We have resources to staff a franchisor’s needs in relation to the transactional practice, such as regulatory compliance, trademark prosecution, or deal documentation. We have resources to staff a franchisor’s needs in relation to litigation in the franchise relationship, such as franchise termination or trademark infringement. We can represent franchisors or franchisees in other areas of practice unique to Michigan, such as liquor licensing matters and employment matters.

FisherZucker LLC

21 South 21st Street

Philadelphia, PA 19103

Contact: Lane Fisher

Phone: (215) 825-3100

Email: lfisher@fisherzucker.com

Website: www.fisherzucker.com

Year Started: 1995

International services offered: yes

Company Description: FisherZucker is a law firm with a national practice dedicated almost exclusively to franchising and business licensing matters, with offices in Pennsylvania and New Jersey. Representing over 175 franchisors, our lawyers have extensive experience in pre-litigation counseling, mediation, litigation and arbitration and regularly litigate cases nationwide. We have an active merger and acquisition practice including conducting due diligence for private equity firms. We also advise clients on franchise development, regulatory compliance, corporate formation/governance and trademark licensing and protection matters. Our experienced attorneys are well versed in multi-unit franchising, international franchising and complicated disclosure issues. FisherZucker was recently designated a “Best Supplier” by Entrepreneur Magazine, finishing in the top two franchise law firms serving the Entrepreneur Franchise 500.

Foley & Lardner LLP

3000 K Street N.W., Suite 600

Washington, DC 20007-5109

Contact: Michael Lockerby

Phone: (202) 672-5300

Email: mlockerby@foley.com

Year Started: 1846

International services offered: yes

Company Description: Based on “lessons learned” in litigation, our nationally ranked Distribution & Franchise Practice Group helps clients minimize their exposure to litigation. With more than 1,100 attorneys in 24 offices, Foley & Lardner LLP offers “one-stop shopping” for the legal needs of franchisors and manufacturers that sell goods and services through distributors and dealers. We are consistently ranked among the top U.S. law firms for client service and value for legal spend.

Greenberg Traurig, LLP

MetLife Building, 200 Park Avenue

New York, NY 10166

Contact: Alan R. Greenfield

Phone: (312) 456-6586

Email: greenfieldalan@gtlaw.com

Website: www.gtlaw.com

Targets: Franchisors

International services offered: yes

Company Description: Greenberg Traurig attorneys have represented clients in establishing franchise and distribution operations in all 50 U.S. states and more than 60 countries internationally. With franchise and distributionfocused transactional, litigation and intellectual property law experience, our franchise and distribution team has a thorough understanding of both the legal and business aspects of franchising and distribution.

Ivey Barnum & O’Mara, LLC

170 Mason Street

Greenwich, CT 06830

Contact: Steven Steinmetz, Esq.

Phone: (203) 661-6000

Email: ssteinmetz@ibolaw.com

Website: www.ibolaw.com

Year Started: 1950

Targets: Both Franchisors & Franchisees

International services offered: no

Company Description: Ivey, Barnum & O’Mara, provides a full range of legal services to its clients including franchisee operators and financial institutions. Our services include the analysis of asset ownership structure; the formation of holding and operating entities; review, analysis and negotiation of franchise documentation, leases, construction contracts and all related financing documentation. Our commercial lending and banking services includes analysis of deal structure and preparation of loan documentation, thorough collateral due diligence review, Title, Survey and Zoning review.

Jaffe Raitt Heuer & Weiss, P.C.

27777 Frankin Road, Suite 2500

Southfield, MI 48034

Contact: Jay Welford & David Steinberg

Phone: (248) 351-3000

Email: jwelford@jaffelaw.com, dsteinberg@jaffelaw.com

Website: www.jaffelaw.com

Year Started: 1968

Targets: Both Franchisors & Franchisees

International services offered: yes

Company Description: Jaffe has vast experience in all aspects of franchising across a broad spectrum of industries. We represent franchisors in the complete development of their franchise systems, including the creation of franchise disclosure documentation, the securing of intellectual property rights, compliance with federal and state regulations, adherence to state registration laws and advertising compliance. Jaffe also represents franchisees in the evaluation of franchise opportunities and in negotiations

Lathrop GPM LLP

500 IDS Center, 80 South Eighth Street

Minneapolis, MN 55402

Contact: Liz Dillon

Phone: (612) 632-3000

Email: franchise@lathropgpm.com

Website: www.lathropgpm.com/services-practices-FranchiseDistribution.html

Year Started: 1866

Targets: Franchisors

International services offered: yes

Company Description: Lathrop GPM LLP has one of the leading franchise and distribution practices in the world. Our lawyers serve franchisors in U.S. and international markets. Our services include all aspects of legal representation and counseling of franchisors, including franchise program development, registration and compliance, litigation and dispute resolution, trademark counseling and registration, international development, franchise M&A, franchise relationship counseling, franchise audits, and detecting and addressing financial fraud and underreporting.

KAH-LAW PC

57 Windsor Court

New Brighton, MN 55112

Contact: Andy Hall

Phone: (612) 670-3988

Email: ahall@kah-law.com

Website: www.kah-law.com

Year Started: 2010

Targets: Franchisees

International services offered: no

Company Description: Outside general counsel for multi-unit and single unit franchisees - acquisitions, finance, development and other transaction and general business legal services. Working with new entrants into franchising is a particular specialty. Building new relationships with energetic owner/operators is one of the best parts of our practice. Having a strong financial background helps us to understand and counsel on business terms as well as legal terms - after all, one feeds the other. 19 years of experience with a desire to build additional and continued long term relationships.

Lusthaus Law P.C.

600 Mamaroneck Ave., Suite 400

Harrison, NY 10528

Contact: Julie Lusthaus

Phone: (914) 265-4100

Email: jl@Lusthauslawpc.com

Website: www.lusthauslawpc.com

Targets: Both Franchisors & Franchisees

International services offered: no

Company Description: Lusthaus Law P.C. represents the legal interests of franchisors, franchisees and independent business owners at every stage of business development, management and operations. We help franchisors seeking to build and expand nationally, regionally and internationally; as well as individuals, small businesses, and global enterprises investing in franchise development and ownership. Our goal is to help clients avoid risks and enable them to meet their business objectives.

MOHAJERIAN LAW CORP

1901 Avenue of the Stars, Suite 1100

Los Angeles, CA 90067

Contact: Al Mohajerian

Phone: (310) 556-3800

Email: info@mohajerian.com

Website: www.mohajerian.com

Year Started: 1996

Targets: Both Franchisors & Franchisees

International services offered: yes

Company Description: We are dedicated to the interests of our clients and delivery of extraordinarily responsive, creative, practical and high quality solutions to their problems, developed from their point of view. We are also dedicated to providing our clients with quality service at a competitive cost. We believe that the problems facing many individuals and corporate clients today can be addressed by taking a preventive approach. We assist clients in identifying potential problems prior to them maturing into litigation. If appropriate, we take advantage of settlement opportunities before litigation, but if we have to litigate, then that what we do.

Moye White LLP

1400 16th Street, 6th Floor

Denver, CO 80202

Contact: Lynne Hanson

Phone: (303) 292-2900

Email: lynne.hanson@moyewhite.com

Website: www.moyewhite.com

Year Started: 1976

Targets: Franchisors

International services offered: yes

Company Description: Our multi-disciplinary team approach allows us to deliver complete solutions to franchisors, licensors, manufacturers, and others who rely on franchise systems or third party relationships to distribute products and services. Our clients range from large private and public multinational companies to start-up franchise and distribution systems, as well as multi-unit developers, operators, and investors. We work with U.S.-based franchisors seeking to expand or establish overseas operations, as well as international companies seeking a U.S. presence.

Monroe Moxness Berg PA

7760 France Avenue South, Suite 700

Minneapolis, MN 55435

Contact: Wojciech Kotas

Phone: (952) 885-5994

Email: wkotas@mmblawfirm.com

Website: www.MMBLawFirm.com

Year Started: 1985

Targets: Both Franchisors & Franchisees

International services offered: yes

Company Description: Monroe Moxness Berg attorneys are nationally recognized for their experience in counseling brand owners through the many legal issues associated with franchising and other expansion strategies. We assist our clients in developing practical franchise and distribution systems, manage and resolve disputes within existing systems, and create franchise finance programs designed to help systems add units.

Preti Flaherty

One City Center

Portland, ME 04101

Contact: Timothy J. Bryant

Phone: (207) 791-3000

Email: tbryant@preti.com

Year Started: 1972

International services offered: yes

Company Description: Preti Flaherty has the largest franchise law practice in northern New England. National and international in scope, our primary focus is on emerging franchises in a variety of industries, from restaurants, sandwich shops and gyms to engineering, accounting and tax services. The majority of our clients are franchisors, but we also represent multiple outlets, area development and individual franchises on corporate, regulatory, tax, finance, real estate, employment, intellectual property and related matters.

Quarles & Brady LLP

411 East Wisconsin Avenue, Suite 2400

Milwaukee, WI 53202

Contact: Daniel Janssen

Phone: (414) 277-5111

Email: andrew.beilfuss@quarles.com

Website: www.quarles.com

Year Started: 1960

Targets: Both Franchisors & Franchisees

International services offered: yes

Company Description: Quarles & Brady’s nationally recognized franchise team provides domestic and international franchise clients with the experience and knowledge they need to make strategic decisions to grow and protect their business and brand. Our team assists clients in the areas of franchise dispute resolution, transactions, mergers and acquisitions, regulatory compliance, and domestic and international franchising. We represent local, regional, national, and international clients in a multitude of service and product industries.

Roetzel & Andress

222 South Main Street, Suite 400

Akron, OH 44308

Contact: Laura Wallerstein

Phone: (330) 849-6658

Email: lwallerstein@ralaw.com

Website: www.ralaw.com

Year Started: 1876

Targets: Both Franchisors & Franchisees

International services offered: no

Company Description: Roetzel is a full-service law firm with offices located throughout Ohio, Florida and Chicago. The firm provides comprehensive legal services to national and international corporations, closely held and family-run businesses, institutions, organizations and individuals. Roetzel’s Franchise Law attorneys are extensively experienced with and understand the complex franchising issues of both the franchisor and franchisee. They focus on franchisee representation in transactions involving acquisitions and dispositions.

Reger Rizzo & Darnall LLP

Cira Centre, 13th Floor, 2929 Arch Street

Philadelphia, PA 19104

Contact: Harris Chernow

Phone: (215) 495-6532

Email: hchernow@regerlaw.com

Website: www.regerlaw.com

Year Started: 1992

Targets: Both Franchisors & Franchisees

International services offered: no

Company Description: Reger Rizzo & Darnall provides comprehensive, practical, solution-oriented legal services. Our national franchise practice represents franchisors, single and multi-unit franchise owners, area developers, master franchisees, franchisee associations, distributors and businesses desiring to expand through franchising and distribution systems. The firm provides its franchise clients with franchise disclosure document, regulatory, business/corporate, dispute resolution, including mediation and arbitration, real estate, leasing, PMPA, intellectual property (i.e. trademarks, licensing and e-commerce), employment, financial services, and day-today counseling services.

Sotos LLP

Suite 1200, 180 Dundas Street West Toronto, ON Canada M5G 1Z8

Contact: Allan Dick

Phone: (416) 977-0007

Email: Adjdick@sotosllp.com

Website: www.sotosllp.com

Year Started: 1980

International services offered: yes

Company Description: As Canada’s premiere franchise law firm, we are dedicated to helping companies develop, grow and protect their business. We work with Canadian franchisors operating in every industry sector on everything from franchise agreements and disclosure to trademarks, litigation, employment issues, real estate – in face, all commercial activity. Catering to Canadian and international clients from start-ups to established systems, we assist international franchisors wishing to expand into Canada and Canadian franchisors with their international expansion.

LEGAL-INTERNATIONAL

The Richard Rosen Law Firm, PLLC

110 East 59th Street, 23rd Floor

New York, NY 10022

Contact: Richard L. Rosen

Phone: (212) 644-6644

Email: rlr@rosenlawpllc.com

Website: www.richardrosenlaw.com

Year Started: 2004

International services offered: yes

Company Description: Richard Rosen has represented franchisors and franchisees in a wide range of business and legal matters for over 40 years. For his outstanding accomplishments Mr. Rosen has received the Marquis Who’s Who Lifetime Achievement Award, the AAFD’s Lifetime Achievement Award; has been named Franchise Attorney of the Year in the U.S. by Lawyer Monthly (2016, 2017, 2018); U.S. Franchise Attorney of the Year by InterContinental Finance (2017, 2018) and one of the 100 Best Lawyers in the World by LegalComprehensive.com in 2018 and 2019.

DLA Piper

1201 West Peachtree Suite, Suite 2800

Atlanta, GA 30309

Contact: Rich Greenstein

Phone: (404) 736-7816

Email: rich.greenstein@dlapiper.com

Website: www.dlapiper.com

Year Started: 2005

Targets: Both Franchisors & Franchisees

International services offered: yes

Company Description: DLA Piper’s Franchise and Distribution group has been active since the earliest days of modern franchising, helping companies establish, modify, restructure and expand franchise programs and networks. Our experience enables us to help clients identify alternate routes of expansion and negotiate the complications of franchise law, both in the US and around the world. We are regarded as market leaders globally and serve as General Counsel to the International Franchise Association.

Wiggin and Dana LLP

One Century Tower, 265 Church Street

New Haven, CT 6510

Contact: Dean T. Fournaris

Phone: (203) 498-4400

Email: cfournaris@wiggin.com

Website: www.wiggin.com

Year Started: 1934

Targets: Both Franchisors & Franchisees

International services offered: yes

Company Description: Wiggin and Dana represents national, regional and start-up franchisors and distributors across industries. The firm regularly assists these clients in regulatory, transactional and litigation and arbitration matters. Wiggin and Dana assists in every step of franchising - from franchise program creating, regulatory compliance, system documentation, day-to-day counseling, agreement enforcement and alternative dispute resolution. We also offer services in related legal areas, including employment, antitrust, vicarious liability, bankruptcy, creditors’ rights, intellectual property and secured transactions.

Lathrop GPM LLP

500 IDS Center, 80 South Eighth Street

Minneapolis, MN 55402

Contact: Liz Dillon

Phone: (612) 632-3000

Email: franchise@lathropgpm.com

Website: www.lathropgpm.com/services-practices-FranchiseDistribution.html

Year Started: 1866

Targets: Franchisors

International services offered: yes

Company Description: Lathrop GPM LLP has one of the leading franchise and distribution practices in the world. Our lawyers serve franchisors in U.S. and international markets. Our services include all aspects of legal representation and counseling of franchisors, including franchise program development, registration and compliance, litigation and dispute resolution, trademark counseling and registration, international development, franchise M&A, franchise relationship counseling, franchise audits, and detecting and addressing financial fraud and underreporting.

Greenberg Traurig, LLP

MetLife Building, 200 Park Avenue

New York, NY 10166

Contact: Alan R. Greenfield

Phone: (312) 456-6586

Email: greenfieldalan@gtlaw.com

Website: www.gtlaw.com

Targets: Franchisors

International services offered: yes

Company Description: Greenberg Traurig attorneys have represented clients in establishing franchise and distribution operations in all 50 U.S. states and more than 60 countries internationally. With franchise and distributionfocused transactional, litigation and intellectual property law experience, our franchise and distribution team has a thorough understanding of both the legal and business aspects of franchising and distribution.

Spadea Lignana

1315 Walnut St, Ste 1532

Philadelphia, PA 19107

Contact: Tom Spadea

Phone: (215) 525-1165

Email: tspadea@spadealaw.com

Website: www.spadealaw.com

Year Started: 2010

Targets: Both Franchisors & Franchisees

International services offered: yes

Company Description: Spadea Lignana takes a balanced approach by representing both franchisees and franchisors (not of the same system of course). By knowing both sides, they are better able to help their clients navigate difficult issues. The firm focuses almost entirely on franchise law and has developed a deep understanding of the relationship dynamics that underpin all franchise systems. Many of the partners have held senior leadership positions for national franchise brands and some were franchisees themselves. That experience has proven invaluable in advocating on behalf of clients. They know franchising and are more than just a law firm, they are good people with a passion for helping their clients succeed.

Sotos LLP

Suite 1200, 180 Dundas Street West

Toronto, ON Canada M5G 1Z8

Contact: Allan Dick

Phone: (416) 977-0007

Email: Adjdick@sotosllp.com

Website: www.sotosllp.com

Year Started: 1980

International services offered: yes

Company Description: As Canada’s premiere franchise law firm, we are dedicated to helping companies develop, grow and protect their business. We work with Canadian franchisors operating in every industry sector on everything from franchise agreements and disclosure to trademarks, litigation, employment issues, real estate – in face, all commercial activity. Catering to Canadian and international clients from start-ups to established systems, we assist international franchisors wishing to expand into Canada and Canadian franchisors with their international expansion.

BUSINESS SERVICES ACCOUNTING SERVICES

Bennett Thrasher LLP

3300 Riverwood Parkway, Suite 700

Atlanta, GA 30339

Contact: Cory Bennett

Phone: (770) 396-2200

Email: cory.bennett@btcpa.net

Website: www.btcpa.net

Year Started: 1980

International services offered: yes

Company Description: Bennett Thrasher LLP is one of the largest Atlanta-based, full-service certified public accounting and consulting firms and is a Top 100 U.S. accounting firm. Its nationally recognized restaurant practice serves franchisors, franchisees and other related companies by providing assurance, tax consulting, tax compliance, outsourced accounting, M&A advisory, technology, valuation and other consulting services. The firm’s accomplished team of professionals is committed to delivering positive, customized experiences for its clients through collaboration and franchise-specific expertise. For more information, visit www.btcpa.net.

CFO Advisors

39555 Orchard Hill Place, Suite 600

Novi, MI 48375

Contact: Gregory Thomas

Phone: (248) 760-0894

Email: gthomas@thgcfo.com

Website: www.thgcfo.com

Year Started: 1994

Targets: Both Franchisors & Franchisees

International services offered: no

Company Description: CFO Advisors provides fractional business analytics, strategic CFO advisory, and technology advocacy services to multi-unit brands. We leverage our experience and expertise to help our clients make data driven decisions using industry best practices with financial & operational benchmarking to drive improved financial performance. Our clients experience significant ROI on our services through higher margins and reduced overhead and capital expenditures.

Citrin Cooperman

529 Fifth Avenue

New York, NY 10017

Contact: Stacy Gilbert

Phone: (973) 218-0500

Email: sgilbert@citrincooperman.com

Website: www.citrincooperman.com

Year Started: 1979

Targets: Both Franchisors & Franchisees

International services offered: no

Company Description: Citrin Cooperman is proud to be home to one of the leading restaurant & hospitality practices in the country. We work with a wide range of clients in the franchise, restaurant & hospitality industries, including franchisors, franchisees, and many independently owned/ operated restaurants, nightclubs, caterers and management groups. We have helped our loyal clientele – some of the highest-rated restaurants in the world – maximize their tax savings, raise their financial and operational efficiencies, and realize greater profitability.

InfoSync Services

1938 N. Woodlawn, Ste 110 Wichita, KS 67208

Contact: Steve Davis

Phone: (316) 681-4301

Email: steve.davis@issvc.com

Year Started: 2001

International services offered: no

Company Description: Multi-unit franchise owners often find accounting and payroll to be frustrating and expensive. InfoSync provides the people, processes, and technology so you can focus on your core business.Discover the power of InfoSync’s cloud-based financial and operational reporting systems, utilize UltiPro® payroll for open enrollment and selfservice, and scale your business with ease. Achieving success is easy. Set up a discovery call, create a service plan, and learn why operators of over 10,000 locations across 85 brands trust InfoSync.

MAK Financial CPA

2645 Financial Ct, Suite A

San Diego, CA 92117

Contact: Michael Khalil

Phone: (858) 263-1770

Email: info@makcpa.com

Website: www.makcpa.com

Targets: Both Franchisors & Franchisees

International services offered: yes

Company Description: At MAK Financial, we help our clients in the quick service restaurant (QSR) industry gain valuable insight into their financials, optimize internal accounting and HR functions, and maximize profitability. We use best-in-class technology to provide accounting, payroll, and tax preparation and planning services to deliver real-time customized feedback. With over two decades of experience in the QSR industry, our team of dedicated CPAs and financial professionals provide the expert guidance you need to help propel your growth. Visit us at www.makcpa.com or contact our office for more information.

Plante Moran

2601 Cambridge Court, Suite 500

Auburn Hills, MI 48326-2572

Contact: Mark Fleischer

Phone: (248) 375-7307

Email: mark.fleischer@plantemoran.com

Website: www.plantemoran.com/how-we-can-help/ industries/franchise

Year Started: 1924

Targets: Both Franchisors & Franchisees

International services offered: yes

Company Description: Plante Moran is among the nation’s largest certified public accounting and business advisory firms, with over 3,100 professionals in 26 locations in the Midwest, Rocky Mountain region, and internationally. With a national practice dedicated to the franchise industry, we understand the unique nature of franchise operations. We help clients improve financial performance, optimize profits, and enhance operations. Whether you’re a growing franchisee or mature franchisor, our experienced team offers the personalized and comprehensive approach you need.

Marks Paneth LLP

8 Campus Drive

Parsippany, NJ 7054

Contact: Ryszard Jania

Phone: (212) 201-3222

Email: rjania@markspaneth.com

Website: www.markspaneth.com

Year Started: 1907

Targets: Both Franchisors & Franchisees

International services offered: yes

Company Description: Ranked among the 50 largest accounting firms in the nation, and among the top 10 in the Mid-Atlantic region, Marks Paneth has a long-standing history of serving the franchise industry throughout the U.S. and internationally. Our cross-disciplinary specialists deliver audit, accounting, tax and consulting services and are highly experienced in helping franchisees and franchisors improve their operational efficiency and profitability. We specialize in quick service restaurants (QSRs) and casual dining establishments-consulting with owners on valuations, restaurant sales and acquisitions, succession planning, efficient tax structuring and other industry-specific matters.

Remote Quality Bookkeeping

170 Pleasant Street

Bridgewater, MA 2324

Contact: Mark J. Kilduff

Phone: (508) 889-0201

Email: Sales@myrqb.com

Website: www.MyRQB.com

Year Started: 1999

Targets: Both Franchisors & Franchisees

International services offered: yes

Company Description: Remote Quality Bookkeeping is a national provider of bookkeeping, CFO, payroll services for franchisors and franchisees. We provide bookkeeping you need for a flat monthly fee that suits any budget. We leverage software to cut down the cost Our specialty is getting clients away from tedious bookkeeping so they can focus on sales and grow their brand. Our tag line says it all “Is running your business, getting in the way or growing your business?”

BUSINESS SERVICES

BUSINESS PROCESS OUTSOURCING

Specialized Accounting Services, LLC

10801 Corporate Drive, Suite 100

Pleasant Prairie, WI 53158

Contact: Jack Ruskin

Phone: (262) 891-3647

Email: jack.ruskin@sas-cpas.com

Website: www.sas-cpas.com

Year Started: 2008

Targets: Both Franchisors & Franchisees

International services offered: no

Company Description: A CPA firm assisting businesses at any stage of their life cycle. We support single owner startups to complex multi-unit ownership teams. We understand franchise and association accounting. Our team works to ensure both Franchisors and Franchisees prosper. We go beyond financial performance and infuse a fresh stream of ideas to help our clients plan properly and reach their goals. We don’t have stop watches at SAS. We provide years of experience and offer affordable, fixed fees, with a full menu of financial services to choose from. With Clients in all 50 states, we truly are impacting the success of businesses across America. Call today to see how we can help you.

BUSINESS SERVICES BUILD-OUT SERVICES

InfoSync Services

1938 N. Woodlawn, Ste 110

Wichita, KS 67208

Contact: Steve Davis

Phone: (316) 681-4301

Email: steve.davis@issvc.com

Year Started: 2001

International services offered: no

Company Description: Multi-unit franchise owners often find accounting and payroll to be frustrating and expensive. InfoSync provides the people, processes, and technology so you can focus on your core business.Discover the power of InfoSync’s cloud-based financial and operational reporting systems, utilize UltiPro® payroll for open enrollment and selfservice, and scale your business with ease. Achieving success is easy. Set up a discovery call, create a service plan, and learn why operators of over 10,000 locations across 85 brands trust InfoSync.

BUSINESS SERVICES DIGITAL ADVERTISING

Angona Commercial Contracting

9158 Dixie Hwy

Clarkston, MI 48348

Contact: Michael Angona

Email: angonaconstruction@comcast.net

Website: angonacontracting.net

Year Started: 1999

Targets: Both Franchisors & Franchisees

International services offered: no

Company Description: Angona Commercial Contracting, Inc. located in Clarkston, MI was founded in 1999 by Michael Angona and co-founder Amber Angona. It was their mission to bring a full service general contractor, which specializes in quality commercial construction, to Michigan and the surrounding states. Over the years Angona Commercial Contracting has worked with several commercial franchises including Little Caesars Pizza, Papa John’s Pizza, Jersey Mike’s Subs, Dunkin Donuts and several others. We still remain true to our mission and philosophy.

Northeast Color

116 Crosby Road

Dover, NH 3820

Contact: Derrick Ableman

Phone: (603) 812-4432

Email: dableman@northeastcolor.com

Website: northeastcolor.com

Year Started: 1982

Targets: Both Franchisors & Franchisees

International services offered: yes

Company Description: Northeast Color specializes in environmental branding solutions for the franchise industry. Our years of experience producing branded interiors and signage for national chains of all sizes and varieties ensures that your locations will launch on time and on budget, maintaining brand consistency with an eye toward maximum impact.

SmartPatch™ by Pacific Emblem Company

1277 North Cuyamaca, Building A

El Cajon, CA 92020

Contact: Rich (Dr. Patch) Soergel

Phone: (800) 872-8778

Email: Rich@SmartPatch.com

Website: www.SmartPatch.com

Year Started: 1985

Targets: Both Franchisors & Franchisees

International services offered: yes

Company Description: Hailed as innovative, unique and the perfect mix of classic branding with modern technology, SmartPatch™ has developed a revolutionary and highly effective Brand Engagement System, specifically designed to increase sales and brand loyalty for your franchise. By “swyping” their smart phone over the SmartPatch or SmartPatch keychain, customers are instantly directed to new products, offers, VIP treatment, etc. And the best part... all the messages can be changed instantly at any time through the SmartPatch.com dashboard. Imagine the Possibilities!

BUSINESS SERVICES EXECUTIVE SEARCH

Capodice & Associates

1243 S. Tamiami Trail

Sarasota, FL 34239

Contact: Peter Capodice

Phone: (941) 906-1990

Email: peter@capodice.com

Website: www.capodice.com

Year Started: 1995

Targets: Both Franchisors & Franchisees

International services offered: yes

Company Description: Peter Capodice is sought out by leaders in Franchising who recognize the need to attract the industry’s very best talent. Through Capodice & Associates’ extensive network of relationships and their deep dive qualification process, they are able to identify and secure individuals who represent the top tier of Franchise professionals. Capodice & Associates earned their preeminent reputation in the executive search and recruitment industry by providing exceptional results and nurturing productive client relationships.

BUSINESS SERVICES EXPERIENCE MANAGEMENT

SiriusXM Music for Business

1500 Eckington Place NE

Washington, DC 20002

Phone: (866) 345-7474

Website: business.dynamicmediamusic.com

Targets: Both Franchisors & Franchisees

International services offered: no

Company Description: SiriusXM Music for Business is the music you already love, made for your business. With SiriusXM Music for Business you can connect to over 100 channels, including music and content made specifically for business use. You can also benefit from custom overhead messaging, message on hold for your phone system, dual music zones, and access advanced enterprise features.

BUSINESS SERVICES FRANCHISE DEVELOPMENTCONSULTING

Big Sky Franchise Team

12850 Hwy 9 N., Ste 600-126

Alpharetta, GA 30004

Contact: Tom DuFore

Phone: (855) 824-4759

Email: info@bigskyfranchise.com

Website: www.BigSkyFranchiseTeam.com

Year Started: 2016

Targets: Franchisors

International services offered: yes

Company Description: Franchise your business and grow your brand with Big Sky Franchise Team. Our experienced franchise consultants use proven systems to provide franchise consulting, development, and marketing solutions for businesses of every growth stage, from emerging brands to established franchisors. Our goal is to customize your strategy based on your individual needs to help you reach your goals. We’d like to know, “What’s your Big Sky®?” Call for 855-824-4759 for your free franchise consultation or visit us at www.BigSkyFranchiseTeam.com.

FranNet

10302 Brookridge Village Blvd., Suite 201

Louisville, KY 40291

Contact: Jania Bailey

Phone: (502) 753-2380

Email: support@frannet.com

Website: frannet.com

Year Started: 1987

Targets: Both Franchisors & Franchisees

International services offered: no

Company Description: FranNet is the franchise industry’s most respected leader in matching individuals with business ownership opportunities. For over 30 years, FranNet has matched thousands of prospective business owners to rewarding franchise opportunities. FranNet has more than 100 experienced consultants across North America. We use a proprietary assessment to determine which unique business models best fit each client’s goals, skill-sets, and interests. Headquartered in Louisville, Kentucky, FranNet is the only locally-owned and operated franchise consulting firm.

iFranchise Group, Inc.

905 W. 175th Street, 2nd Floor

Homewood, IL 60430

Contact: Judy Janusz, VP Operations

Phone: (708) 957-2300

Email: info@ifranchisegroup.com

Website: www.ifranchisegroup.com

Year Started: 1998

Targets: Franchisors

International services offered: yes

Company Description: The iFranchise Group is the world’s premier franchise consulting firm. Our consultants have worked with over 30 Fortune 2000 companies and with 98 of the world’s top 200 franchisors. Whether you are an experienced franchisor refining or improving an established company or looking to expand through franchising for the first time, the iFranchise Group can provide the real-world guidance and hands-on assistance needed to reach your full growth potential.

MSA Worldwide

94 Mogehan Drive

West Hartford, CT 06117

Contact: Michael Seid

Phone: (860) 523-4257

Email: mseid@msaworldwide.com

Website: www.msaworldwide.com

Targets: Franchisors

International services offered: yes

Company Description: The IFA has called MSA the leading strategic and tactical advisory firm in franchising . Our clients range from companies in the Fortune 50 to small start-ups. For emerging franchisors we assist with franchise system design, implementation, expansion and management worldwide. Established franchisors rely on our vast experience and ability to identify opportunities and create effective solutions. Our tactical services include: domestic and international system expansion, manuals, training, litigation support and mergers and acquisitions support.

BUSINESS SERVICES FRANCHISE SALES MARKETING AND SEARCH ENGINES

Franchise Gator

599 W. Crossville Rd., Suite 200 Roswell, GA 30075

Contact: Eric Bell

Phone: (678) 748-3022

Email: eric.bell@franchisegator.com

Website: www.franchisegator.com

Year Started: 2002

Targets: Both Franchisors & Franchisees

International services offered: no

Company Description: Since its launch, Franchise Gator has widely been known as the leading online destination for those seeking to invest in a franchise opportunity. With unique content that engages and guides the prospective franchisee, including the annual Gator Top 100 rankings, franchisors continue to lean on Franchise Gator as their #1 source for quality leads.

Franchise Opportunities Network

375 Northridge Road, Suite 475

Atlanta, GA 30350

Contact: Matt Maxwell

Phone: (770) 391-5050

Email: mmaxwell@franoppnetwork.com

Website: www.FranchiseOpportunities.com

Year Started: 2001

Targets: Franchisors

International services offered: no

Company Description: Franchise Opportunities Network (FON) is the leading online lead generation network for franchises and small businesses for sale. The network consists of 4 websites - FranchiseOpportunities.com, FranchiseForSale. com, BusinessBroker.net and FoodFranchise.com. Since 2001, FON has been helping franchises grow by providing quality franchisee prospects. We look forward to helping you grow your franchise.

BUSINESS SERVICES FRANCHISE SALES OUTSOURCING

Big Sky Franchise Team

12850 Hwy 9 N., Ste 600-126 Alpharetta, GA 30004

Contact: Tom DuFore

Phone: (855) 824-4759

Email: info@bigskyfranchise.com

Website: www.BigSkyFranchiseTeam.com

Year Started: 2016

Targets: Franchisors

International services offered: yes

Company Description: Franchise your business and grow your brand with Big Sky Franchise Team. Our experienced franchise consultants use proven systems to provide franchise consulting, development, and marketing solutions for businesses of every growth stage, from emerging brands to established franchisors. Our goal is to customize your strategy based on your individual needs to help you reach your goals. We’d like to know, “What’s your Big Sky®?” Call for 855-824-4759 for your free franchise consultation or visit us at www.BigSkyFranchiseTeam. com.

FranchiseDirect.com

Franchise Direct USA, Inc.

750 Hammond Dr., Bldg. 16, Ste. 350

Atlanta, GA 30328

Contact: Jill Ptacek

Phone: 404-500-5635

Email: info@franchisedirect.com

Year Started: 1998

Targets: Franchisees

International services offered: yes

Company Description: Franchise Direct’s directory provides you with a wide list of franchises for sale and business opportunities for sale. It represents top franchises and businesses, with an impressive article index relating to the franchise industry. Choose your perfect franchise partner with our assistance. Franchise Direct’s global network features sites for the USA, Canada, Mexico, UK, Ireland, Spain, France, Germany, South Africa and Asia. Visit us at www. FranchiseDirect.com to start a franchise today!

BUSINESS SERVICES HUMAN RESOURCES

HRdirect Smart Apps

3300 Gateway Dr. Pompano Beach, FL 33069

Phone: (800) 888-4040

Email: service@hrdirect.com

Website: www.HRdirectApps.com

Targets: Both Franchisors & Franchisees

International services offered: no

Company Description: For more than 30 years, HRdirect has been committed to helping employers like you efficiently, affordably and legally manage the employee side of running a business. HRdirect Smart Apps combines the convenience and accessibility of online software solutions with the reliability and proven effectiveness of our traditional products and services. You can have confidence in our decades of experience and our commitment to developing solutions that support the future of your business.

BUSINESS SERVICES INSURANCE SERVICES AND RISK REDUCTION

Marsh & McLennan Agency LLC

101 Huntington Avenue

Boston, MA 2116

Contact: Christopher DeLorey

Phone: (857) 350-0035

Email: christopher.delorey@marshmma.com

Website: Marshmma.com

Year Started: 1988

Targets: Both Franchisors & Franchisees

International services offered: yes

Company Description: Specializing in Group Purchasing concepts for multiple employer groups like yours.

BUSINESS SERVICES MARKETING INFORMATION

BizCom Associates

1400 Preston Rd, #305

Plano, TX 75093

Contact: Scott White

Phone: (214) 458-5751

Email: scottwhite@bizcompr.com

Website: www.bizcompr.com

Year Started: 1999

Targets: Both Franchisors & Franchisees

International services offered: yes

Company Description: We are a public relations and marketing communications firm helping dynamic entrepreneurs, innovative franchise chains and other creative business leaders promote their products and services worldwide.We’ve done it for hot young start-ups. We’ve done it for established multinationals. We can do it for you! Our sister company, Digital Bizcom, provides a wide range of online marketing services while sister company BizComPress offers a range of book publishing and content creation services.

Clayton Kendall

167 Dexter Drive

Monroeville, PA 15146

Contact: Dan Broudy

Phone: 412-798-7120

Email: dan@claytonkendall.com

Website: www.claytonkendall.com

Year Started: 1999

Targets: Both Franchisors & Franchisees

International services offered: yes

Company Description: Clayton Kendall provides scalable comprehensive branded merchandise programs for franchise communities nationwide, resulting in greater brand exposure, cost-savings, streamlined operations and brand compliance. With a customized online store as the organizing principle, our websites give users the ability to purchase their advertising and marketing tools from a single source. Our programs provide marketing collateral, printed materials, promotional products and apparel. Value-adds include graphic design, merchandising, logistics and proprietary technology with advanced management reports.

BUSINESS SERVICES OTHER

CONSULTANTS

Big Sky Franchise Team

12850 Hwy 9 N., Ste 600-126

Alpharetta, GA 30004

Contact: Tom DuFore

Phone: (855) 824-4759

Email: info@bigskyfranchise.com

Website: www.BigSkyFranchiseTeam.com

Year Started: 2016

Targets: Franchisors

International services offered: yes

Company Description: Franchise your business and grow your brand with Big Sky Franchise Team. Our experienced franchise consultants use proven systems to provide franchise consulting, development, and marketing solutions for businesses of every growth stage, from emerging brands to established franchisors. Our goal is to customize your strategy based on your individual needs to help you reach your goals. We’d like to know, “What’s your Big Sky®?” Call for 855-824-4759 for your free franchise consultation or visit us at www.BigSkyFranchiseTeam.com.

BUSINESS SERVICES PAYMENT PROCESSING

Franchise Payments Network

801 S Dillard Street, 2nd Floor

Winter Garden, FL 34787

Contact: Tom Epstein

Phone: (407) 402-6951

Email: tomepstein@franchisepayments.net

Website: franchisepayments.net

Year Started: 2006

Targets: Both Franchisors & Franchisees

International services offered: yes

Company Description: Franchise Payments Network (FPN) is the ONLY payment processor that focuses entirely on the Franchise industry. Working with more than 190 franchise systems nationally and internationally, we bring Franchisors the flexibility to customize a solution that best suits the needs of their franchisees’ needs.

Processing Services:

· Automated Royalty Transactions

· ACH and Electronic Check

· Credit and Debit – including EMV and NFC (ApplePay and Android Pay)

· Capital on Demand – fund remodels, equipment upgrades, etc.

· Mobile Processing

· Security Testing for PCI Compliance

BUSINESS SERVICES PRINTING

Clayton Kendall

167 Dexter Drive

Monroeville, PA 15146

Contact: Dan Broudy

Phone: (412) 798-7120

Email: dan@claytonkendall.com

Website: www.claytonkendall.com

Year Started: 1999

Targets: Both Franchisors & Franchisees

International services offered: yes

Company Description: Clayton Kendall provides scalable comprehensive branded merchandise programs for franchise communities nationwide, resulting in greater brand exposure, cost-savings, streamlined operations and brand compliance. With a customized online store as the organizing principle, our websites give users the ability to purchase their advertising and marketing tools from a single source. Our programs provide marketing collateral, printed materials, promotional products and apparel. Value-adds include graphic design, merchandising, logistics and proprietary technology with advanced management reports.

POLN8

801 S Dillard Street, 2nd Floor

Winter Garden, FL 34787

Contact: Lee Smith

Phone: (407) 620-9045

Email: leesmith@franchisepayments.net

Website: POLN8.com

Year Started: 2019

Targets: Both Franchisors & Franchisees

International services offered: yes

Company Description: POLN8’s loyalty platform offers robust and intelligent solutions for franchise companies allowing smooth integrations within just about any POS Platform. The Franchise systems that work with us on average enjoy a 17% ticket lift and 50% increase in customer visits for those enrolled in the program over the ones who are not. We focus on automating Loyalty through the POS and consumer apps for points and payments. With POLN8, your customers will Earn, Redeem, Enjoy and Repeat!

BUSINESS SERVICES PUBLIC RELATIONS

BUSINESS SERVICES RESEARCH

BizCom Associates

1400 Preston Rd, #305

Plano, TX 75093

Contact: Scott White

Phone: (214) 458-5751

Email: scottwhite@bizcompr.com

Website: www.bizcompr.com

Year Started: 1999

Targets: Both Franchisors & Franchisees

International services offered: yes

Company Description: We are a public relations and marketing communications firm helping dynamic entrepreneurs, innovative franchise chains and other creative business leaders promote their products and services worldwide.We’ve done it for hot young start-ups. We’ve done it for established multinationals. We can do it for you! Our sister company, Digital Bizcom, provides a wide range of online marketing services while sister company BizComPress offers a range of book publishing and content creation services.

FRANdata

4075 Wilson Boulevard, Suite 410

Arlington, VA 22203

Contact: Meme Moy

Phone: (703) 740-4709

Email: mmoy@frandata.com

Website: www.frandata.com

Year Started: 1989

Targets: Franchisors

International services offered: yes

Company Description: FRANdata is the most trusted franchise-focused research and advisory company in the industry. As a leader in the strategic analysis, forecasting and measuring of franchise performance, our deep industry expertise and breadth of historical and predictive capabilities allow us to address our client’s strategic needs like no one else can. By leveraging the largest database of franchise information to date, FRANdata harnesses facts and figures into targeted business development strategies and actionable solutions that transform mediocre outcomes into highly successful business results.

BUSINESS SERVICES ROYALTY AUDITING

Royalties, Inc.

4204 E. Lake Chapin Rd

Berrien Springs, MI 49103

Contact: Becky Bennett

Phone: (269) 533-4799

Email: becky@royaltycompliance.com

Website: www.royaltycompliance.com

Year Started: 1999

Targets: Franchisors

International services offered: yes

Company Description: Royalties, Inc. has been providing royalty compliance inspections for the franchise industry for over 20 years. Whether it’s your desire to inspect one location or all of your locations, you’ll find that we can provide a cost effective program that is designed specifically for your franchised brands. Call us today to be assured that you are receiving all of the royalties due to you!

BUSINESS SERVICES TAX CREDITS & INCENTIVES

WOTC Planet

4619 Auburn Blvd, Suite D

Sacramento, CA 95841

Contact: Duane Jess

Phone: (800) 655-5281 ext. 707

Email: dmj@WOTCPlanet.com

Website: www.wotcplanet.com

Year Started: 2003

Targets: Both Franchisors & Franchisees

International services offered: no

Company Description: Keep more of your money at tax time. Restaurants regularly pass up a valuable opportunity to reduce their taxes. Believe it or not, you already hire eligible employees that qualify you for the Work Opportunity Tax Credit. But you’re missing an important task that should be on your hiring checklist. Our people & system make it easy. We’ll do all the work. You’ll earn the credit. Are you missing out? Find your tax credits today.

BUSINESS SERVICES TAX SERVICES

Bennett Thrasher LLP

3300 Riverwood Parkway, Suite 700

Atlanta, GA 30339

Contact: Cory Bennett

Phone: (770) 396-2200

Email: cory.bennett@btcpa.net

Website: www.btcpa.net

Year Started: 1980

International services offered: yes

Company Description: Bennett Thrasher LLP is one of the largest Atlanta-based, full-service certified public accounting and consulting firms and is a Top 100 U.S. accounting firm. Its nationally recognized restaurant practice serves franchisors, franchisees and other related companies by providing assurance, tax consulting, tax compliance, outsourced accounting, M&A advisory, technology, valuation and other consulting services. The firm’s accomplished team of professionals is committed to delivering positive, customized experiences for its clients through collaboration and franchise-specific expertise. For more information, visit www.btcpa.net.

efile4Biz.com

3300 Gateway Dr. Pompano Beach, FL 33069

Website: www.efile4biz.com

Targets: Both Franchisors & Franchisees

International services offered: no

Company Description: efile4Biz team is committed to providing convenient and economical online processing of 1099s, W-2s and ACA forms. Our end-to-end services include e-filing with the Internal Revenue Service (IRS) and Social Security Administration (SSA), printing forms at a SOC-2 certified facility and mailing to recipients via first-class mail or electronic delivery. We offer a host of additional features such as multi-payer setup, 1099 Corrections, Excel, QuickBooks and Xero uploads, and more.

BUSINESS SERVICES VALUATION SERVICES

Hopkins Appraisal Services

4721 S Cliff Ave, Ste 100 Independence, MO 64055

Contact: Brock J. Rule, MAI, ASA Phone: (816) 373-1890

Email: brule@hopkinsappraisal.com

Year Started: 1982

International services offered: no

Company Description: Hopkins Appraisal Services specializes in the valuation of restaurants including quick service, fast casual, casual, family, grill/buffet, and fine dining. We can value real estate, equipment, and/or business. Purposes include mortgage lending, as well as financial reporting.

PRODUCTS / SUPPLIES FIXTURES

Northeast Color

116 Crosby Road

Dover, NH 3820

Contact: Derrick Ableman

Phone: (603) 812-4432

Email: dableman@northeastcolor.com

Website: northeastcolor.com

Year Started: 1982

Targets: Both Franchisors & Franchisees

International services offered: yes

Company Description: Northeast Color specializes in environmental branding solutions for the franchise industry. Our years of experience producing branded interiors and signage for national chains of all sizes and varieties ensures that your locations will launch on time and on budget, maintaining brand consistency with an eye toward maximum impact.

PRODUCTS / SUPPLIES OTHER

SmartPatch™ by Pacific Emblem Company

1277 North Cuyamaca, Building A

El Cajon, CA 92020

Contact: Rich (Dr. Patch) Soergel

Phone: (800) 872-8778

Email: Rich@SmartPatch.com

Website: www.SmartPatch.com

Year Started: 1985

Targets: Both Franchisors & Franchisees

International services offered: yes

Company Description: Hailed as innovative, unique and the perfect mix of classic branding with modern technology, SmartPatch™ has developed a revolutionary and highly effective Brand Engagement System, specifically designed to increase sales and brand loyalty for your franchise. By “swyping” their smart phone over the SmartPatch or SmartPatch keychain, customers are instantly directed to new products, offers, VIP treatment, etc. And the best part all the messages can be changed instantly at any time through the SmartPatch.com dashboard. Imagine the Possibilities!

PRODUCTS / SUPPLIES SIGNAGE

Northeast Color

116 Crosby Road

Dover, NH 3820

Contact: Derrick Ableman

Phone: (603) 812-4432

Email: dableman@northeastcolor.com

Website: northeastcolor.com

Year Started: 1982

Targets: Both Franchisors & Franchisees

International services offered: yes

Company Description: Northeast Color specializes in environmental branding solutions for the franchise industry. Our years of experience producing branded interiors and signage for national chains of all sizes and varieties ensures that your locations will launch on time and on budget, maintaining brand consistency with an eye toward maximum impact.

PRODUCTS / SUPPLIES UNIFORMS

Clayton Kendall

167 Dexter Drive

Monroeville, PA 15146

Contact: Dan Broudy

Phone: (412) 798-7120

Email: dan@claytonkendall.com

Website: www.claytonkendall.com

Year Started: 1999

Targets: Both Franchisors & Franchisees

International services offered: yes

Company Description: Clayton Kendall provides scalable comprehensive branded merchandise programs for franchise communities nationwide, resulting in greater brand exposure, cost-savings, streamlined operations and brand compliance. With a customized online store as the organizing principle, our websites give users the ability to purchase their advertising and marketing tools from a single source. Our programs provide marketing collateral, printed materials, promotional products and apparel. Value-adds include graphic design, merchandising, logistics and proprietary technology with advanced management reports.

management. Reduce IT costs.

SmartPatch™ by Pacific Emblem Company

1277 North Cuyamaca, Building A El Cajon, CA 92020

Contact: Rich (Dr. Patch) Soergel

Phone: (800) 872-8778

Email: Rich@SmartPatch.com

Website: www.SmartPatch.com

Year Started: 1985

Targets: Both Franchisors & Franchisees

International services offered: yes

Company Description: Hailed as innovative, unique and the perfect mix of classic branding with modern technology. SmartPatchâ„¢ has developed a revolutionary and highly effective Brand Engagement System, specifically designed to increase sales and brand loyalty for your franchise. By swyping their smart phone over the SmartPatch or SmartPatch keychain, customers are instantly directed to new products, offers, VIP treatment, etc. And the best part all the messages can be changed instantly at any time through the SmartPatch.com dashboard. Imagine the Possibilities!

TECHNOLOGY BACK OFFICE SYSTEMS AND SOFTWARE

AppDesQ Inc

2237 Brandini Dr

Dublin, CA 94568

Contact: Abhay Acharekar

Phone: (408) 439-9016

Email: sales@appdesq.com

Website: www.appdesq.com

Year Started: 2016

Targets: Both Franchisors & Franchisees

International services offered: yes

Company Description: We offer FranDesQ, the most elaborate, intuitive SaaS Franchise Management Suite for franchisors, franchisees (including master franchisees), consultants, customers and leads. Designed for proactive communications across the franchise. Manage Discovery Process, know your customers & leads, communicate/deploy business changes, manage royalty payments, track customer/ franchisee problems. Seamless integration with best-of-breed vendors for accounting, e-signing, social media, event/calendar

CrunchTime!

129 Portland Street Boston, MA 02114

Contact: Kyle Von Iderstein

Phone: (617) 567-5228

Email: sales@crunchtime.com

Website: www.crunchtime.com

Year Started: 1995

Targets: Both Franchisors & Franchisees

International services offered: yes

Company Description: Whether you’re in the QSR, casual dining, fast casual, contract foodservice business, the best franchisors and franchisees use CrunchTime back office restaurant software to optimize their food and labor operations. From inventory management to labor scheduling optimization, our back office solution has everything your operators need built-in to reduce food and labor costs, improve guest experience, and increase profits across all your restaurants.

TECHNOLOGY FINANCIAL/ACCOUNTING

iLumen, Inc.

730 Peachtree Street, Suite 575

Atlanta, GA 30308

Contact: Michael President

Phone: (404) 446-1600 ext. 1607

Email: michael.o@ilumen.com

Website: www.ilumen.com

Year Started: 2001

Targets: Both Franchisors & Franchisees

International services offered: yes

Company Description: iLumen Automates the collection and analysis of your Franchisee’s Financial Information. Filter by Ownership Group, DMA, Sales Band, Location, State, etc. and know every month/period how each segment is handling the impacts of labor, food costs, rent increases and other changing demographics.

iLumen handles all of the onboarding so the focus can be on analysis and support of the Franchisee.

The integration is simple, with no software to install. A franchisee will only need two minutes a month/period to submit.

Simple to Implement Simple to Maintain Simple to Analyze

Help your locations maximize EBITDA!

OneDataSource

142 Sportsman Island Drive, Suite F

Charleston, SC 29492

Contact: Bruce Belvin

Phone: (843) 224-9130

Email: bsbelvin@onedatasource.com

Website: www.onedatasource.com

Year Started: 2005

Targets: Both Franchisors & Franchisees

International services offered: yes

Company Description: At OneDataSource, we provide growing companies with automated technology solutions and expert-led consultative services that improve a company’s operational efficiency, decision-making and bottom line.

oneVIEW, our automated above-store BI solution, combines point-of-sale, back-of-house and third-party data into a single application so you can easily monitor business performance, control costs and empower smarter operational decisions.

onePAY, our intelligent AP automation software, delivers the operational efficiencies, cost savings and expense management visibility you deserve.

See real examples of the franchisees we help at https://www.onedatasource.com.

TECHNOLOGY FOOD DELIVERY RELATED

TECHNOLOGY RESTAURANT AND FOODSERVICE MANAGEMENT SYSTEMS

ezCater

40 Water Street, 5th Floor

Boston, MA 02109

Contact: Rose Morabito

Phone: (800) 488-1803

Email: rose.morabito@ezcater.com

Website: www.ezcater.com

Targets: Both Franchisors & Franchisees

International services offered: no

Company Description: ezCater is the world’s largest online catering marketplace. ezCater’s online ordering, on-time ratings and reviews, and award-winning customer service help businesspeople from organizations of all sizes and industries make meetings more successful and employees happier. Over 65,000 restaurants and caterers use ezCater’s platform to grow and manage their catering business. For more information or to place a catering order, visit www.ezcater.com.

OneDataSource

142 Sportsman Island Drive, Suite F

Charleston, SC 29492

Contact: Bruce Belvin

Phone: (843) 224-9130

Email: bsbelvin@onedatasource.com

Website: https://www.onedatasource.com

Year Started: 2005

Targets: Both Franchisors & Franchisees

International services offered: yes

Company Description: At OneDataSource, we provide growing companies with automated technology solutions and expert-led consultative services that improve a company’s operational efficiency, decision-making and bottom line.

oneVIEW, our automated above-store BI solution, combines point-of-sale, back-of-house and third-party data into a single application so you can easily monitor business performance, control costs and empower smarter operational decisions.

onePAY, our intelligent AP automation software, delivers the operational efficiencies, cost savings and expense management visibility you deserve.

See real examples of the franchisees we help at https://www. onedatasource.com.

TECHNOLOGY SOFTWARE MANAGEMENT

Yooz, Inc.

8951 Cypress Waters Blvd, Suite 170

Dallas, TX 75019

Contact: Melissa Hendrick

Phone: (469) 334-4276

Email: melissa.hendrick@GetYooz.com

Website: www.GetYooz.com

Year Started: 2009

Targets: Both Franchisors & Franchisees

International services offered: yes

Company Description: Yooz is a fast-growing, multiple award-winning SaaS company that solves for today’s finance professionals’ top invoice processing challenges by providing innovative, cloud-based AP automation. Yooz offers an intuitive, simple, secure, purchase to pay invoice processing solution that integrates seamlessly with more than 200 ERP platforms. It leverages and optimizes powerful features and emerging intelligent technologies that unleash the creative and innovative power of finance teams.

Cloud P2P Automation. Easy. Powerful. Smart.

Area development agreements

Good for pros but not for newbies

Area development agreements—in which a franchisee agrees to open not one, but a specific number of units within a defined territory within a certain time period—can be deceptive, because they sound like a great idea.

The franchisee can usually pay discounted franchise fees for new units, plus get exclusive access to a territory and corner that market. Instead of opening all those units themselves, the franchisee can sell portions of their territory to sub-franchisees. In exchange for helping these subordinate franchisees open and run their units, the master franchisee receives additional income via a share of their franchise fees and royalties.

Area development agreements can and do work for seasoned multi-unit franchisees who sign on to develop established concepts—or in some cases even newer concepts— in new regions of the country. Many of the franchisees listed in Franchise Times Restaurant 200, ranking the largest U.S. restaurant operators, grew that way.

Area development agreements can and do work for seasoned multiunit franchisees, but almost never for franchise newcomers.

They also can work well for young franchisors with a rock-solid concept, already vetted in multiple locations, ideally, and the infrastructure to help support the area developers as they sign on. The royalties are split with developers, of course, reducing the franchisor’s revenue, but also the chain can benefit by having experienced operators providing field support to new franchisees.

But area development agreements almost never work for franchise newcomers, and prospects should beware when they hear a too-good-to-be-true pitch that sounds like this: Why open just one unit when you can build an empire?

The enticement works, because we at Franchise Times have interviewed franchise newbies who had just agreed to build 50 pizza parlors in the pie-saturated Northeast or 100 sandwich stores in franchise-rich California. After those deals are announced, we rarely can do a follow-up that shows those stores were opened.

Often the scale is smaller. Several non-food concepts, often in the gym, fitness and hair care categories, urge new franchisees to sign contracts for three-packs and agree to open three units within a specified time. But the results are usually the same. Anyone new to franchising has enough trouble opening one unit without worrying about numbers two through three or more.

When these franchisees encounter problems and miss their construction targets, they forfeit unused franchise fees and lose their right to build more units in their territories. The franchisors are just fine, because they have already collected franchise fees for the unopened units and they can sell those empty territories again.

You can find out if the franchise you’re considering is overselling future units by looking at the end of Item 20 in its franchise disclosure documents in a section called Sold But Not Open. If the system has a high number of unopened units, especially more units than it opens each year, look for another franchise. Even the best-intentioned franchisor should not sell more units than it can feasibly open.

—Julie Bennett

Read the fine print first Average unit volumes

“How much can I make?’ is the question everyone wants to know before they invest in a franchise. Until recently, the answer was not forthcoming. Franchisors told candidates to talk to existing franchisees about their revenue and profits, a tactic that was not always successful.

For decades, franchisors have been able to include information on their franchisees’ revenue and expenses in Item 19 of their franchise disclosure documents, but most opted not to do so. Recent pressure from the media and franchise consultants is turning that around.

Today, the International Franchise Association reports 66 percent of all franchisors disclose revenue information in their FDDs in their Item 19s; of those, 47 percent also reveal their franchisees’ operating expenses, and 34 percent provide some measure of profitability, including operating income, net income or EBITDA (earnings before interest, taxes, depreciation and amortization).

In fact, some franchisors are over-sharing, because on their websites and in every advertisement, press release and interview they mention their franchise system’s average unit volume, or AUV. Basically, that is—or should be—the average gross annual revenue from all units divided by the number of units. That’s the way AUVs are calculated for the Franchise Times Top 200+ franchises listed in this handbook.

But some franchisor’s ads and websites are deceptive. Promotions for an electronics repair retailer boast AUVs of $650,000 and a net income over $100,000. A better burger franchise advertises AUVs of $1.8 million, both of which seem suspect.

You have to read the fine print. The Federal Trade Commission’s franchise rule says that franchisors can reveal financial information as long as they include it in their FDD and explain where it comes from. The numbers from that electronics repair concept, for example, came only from the system’s top quartile of franchisees. In tiny print, you’ll see that franchisees in the system’s lowest quartile earned incomes of less than $16,000. And the burger concept based its high AUV on company and franchise stores that had been open for five years or longer.

Nevertheless, even incomplete financial information helps answer the “How much can I make?” question. Instead of asking existing franchisees how much they earn, you can now ask if their revenue is close to the system’s published AUVs.

And with a little sleuthing, you may be able to make a rough calculation of whether the franchise is a good investment. One way to calculate return on investment (ROI) is by dividing what your cash flow should be each year by the total amount you’d have to spend to open the franchise.

Let’s say you are looking at the Item 19 of a franchisor that includes average revenue in its FDD of $925,000 and average EBITDA of $125,000. To figure the unit’s initial cost, start with the amounts listed in Items 5, 6 and 7 of the franchisor’s FDD. Be sure to include all the build-out and equipment costs, initial franchise fee and other fees paid to the franchisor, including the cost of training and opening day promotions. If you have to pay rent on your unit and salaries to your employees before opening day, add them in, too. And don’t forget licenses and legal fees.

If the total you’ll spend is $625,000, divide that into the $125,000 and your ROI is 20 percent, which means it will take you five years to recoup your cost. Finance experts tell us that a franchise that pays back its initial cost in three to five years is generally a good investment.

Brokers

Take care working with brokers

The franchise broker community is growing and so is the controversy that surrounds it.

According to an IBISWorld Industry Report, the franchise brokers and consultants industry took in $204.7 million in 2018 and is growing annually by 2.9 percent. At the end of 2018, the field had 543 businesses, from firms with networks of more than 100 brokers to sole proprietors.

The report says franchise brokers do not sell franchises but rather put together deals between franchisors and prospective franchisees. For this service, brokers are typically paid 50 percent of the franchisor’s franchise fee, which can vary from $10,000 to over $100,000. The report states, “Franchise brokers act as middlemen, performing the due diligence and providing both sellers and prospective buyers with accurate information, which is crucial to closing deals.”

The report leaves out salient information. First, brokers provide that due diligence and information only for the franchisors that have signed contracts to pay their fees. Although brokers advertise that they will act as consultants and introduce clients to the opportunities of franchise ownership, they actually represent only a small segment of the franchise community and those are the only opportunities they will present.

A second problem is the promise of “accurate” information. Through the years we have heard from scores of franchisees that have been happy and successful with the franchises they purchased through brokers. But we have also talked to franchisees who said they were misled by brokers that overstated the merits of a particular franchise. In 2019, for example, several franchisees filed lawsuits against three brokers that had sold them kickboxing franchises, claiming the brokers had misrepresented both the time they would have to spend in their gyms and the profits they would reap.

The main problem, however, is the franchise broker industry has no regulation or standards. Anyone, with little or no experience in franchising, can enter the industry. Sabrina Wall, founder and CEO of the Franchise Brokers Association in Orlando, says, “I think some people calling themselves brokers have little understanding of franchising and are unknowingly making bad recommendations.”

Until recently, franchise broker firms, just like franchisors, were required to file disclosure documents with the Federal Trade Commission that provided information on each firm’s ownership, litigation history and broker training practices. The 2007 revisions to the Franchise Rule eliminated that requirement, although brokers do have to register in the states of New York and Washington.

Since then, industry leaders like Wall and Jania Bailey, the CEO of FranNet in Louisville, have advocated for a return to some form of disclosure requirement. FranNet has developed an eightpage voluntary broker disclosure document that provides information on the company, including its mission and a client bill of rights. Bailey says she hopes to convince the International Franchise Association to support such a document.

In the meantime, anyone searching for a franchise should learn as much as possible about the franchise industry before venturing into the marketplace. Beware of salespeople posing as consultants and understand that franchising encompasses thousands of opportunities, not just the dozen or so a broker recommends.

Corporate vs. franchised units

To keep or sell is the question

Franchise companies almost always begin as small businesses. Entrepreneurs open a single entity—from a breakfast restaurant to a cell phone repair service—and are so successful they open a second, and perhaps a third. At this point, they may consider franchising.

Any reputable franchise consultant will suggest they start the process by replicating their concept, by opening more outlets in different geographic areas. Can new managers easily follow their directions or recipes? Do customers in other states also respond well to their offerings?

Once their concept is proven and their franchise systems are launched, new franchisors have a choice. They can keep their original stores and operate them as corporate units, where they can train incoming franchisees and test new products or services, as well as create a stable of stores in which they reap 100 percent of the revenue, not just the royalty fees from franchised stores.

Or they can sell them to franchisees. According to research firm FranchiseGrade.com’s database of 2,866 franchise systems, 1,820 of them, or 63.5 percent, still have corporate outlets.

But launching a franchise system today is costly and complicated. Many new franchisors are eager to recoup some of their investments by selling off their existing corporate stores as soon as possible. Franchisors that opt for all-franchised systems tell us they prefer to run one business—the business of franchising—instead of also running their original businesses.

Shedding corporate units has its downsides. Under the agreements they sign, franchisors are obligated to keep their franchisees up-to-date, by continually providing them with new products or services. Those without corporate stores may have trouble finding places to test new recipes or experiment with new services. And training franchisees in real-life restaurants or retail stores or with actual customers is generally more effective than training them in simulated situations.

Franchisors that retain corporate stores—from a handful to almost half of all units—can be more attractive to outside entities. When lenders list the attributes of franchised concepts they have approved for loans to new franchisees, they often say they prefer systems with corporate units.

The private equity companies that buy up entire franchise companies also may look for corporate units because, like that new franchisor, they can sell some off quickly to recover part of their investments. On the other hand, many restaurant investors today prefer an “asset-light” model, meaning all or mostly franchised, with a solid revenue stream from royalties but no spending on those expensive and time-consuming corporate stores.

Are franchisors with corporate outlets more successful than franchisors with only franchised units? We asked FranchiseGrade.com to run the numbers, based on all the franchise disclosure documents in their database, from 2013 to 2019, and the results are surprising.

Perhaps because they are learning in real outlets, franchisees of the 1,820 systems with company units spend almost a third more time in training (153 hours) than franchisees joining systems with no corporate units (103 hours). Longer-trained ‘zees tend to stay around because systems with corporate units have lower franchisee turnover rates than their all-franchised peers (8.4 percent vs. 9 percent) and fewer terminations (49.7 percent vs. 53.8 percent). Franchisors with corporate units grew by 3.2 percent last year, based on 2018 FDDs; those without company stores grew by 2.1 percent.

Source: FranchiseGrade.com

Emerging franchises

Allure meets reality for youngsters

Young franchise concepts are all the rage, garnering attention and drawing crowds to workshops and events aimed at those who believe they’re the next big thing. These emerging brands, as they’ve come to be known, often envision hundreds of locations across the country as they sign major development deals and watch consumers flock to their doors.

The reality is often much harsher, however. Reaching the 10-unit level may not seem like a major milestone, but in franchising it’s a threshold that’s difficult to attain, as many brands know. And achieving the royalty streams that will ultimately sustain the brand come closer to the 50-unit mark, but that struggle is real to hit that point as 52 percent of U.S. franchises that started 10 years ago have 50 units or fewer

That stark reality isn’t deterring concepts from going the franchise route to scale their business. FRANdata reports an average of 300 companies launch a franchise program each year, and with that needs to come the understanding that they’re not just in the restaurant or fitness or spa business but also the franchise business. Young franchisors need to realize and accept that other people will be operating their business model as owners, not as employees, and treat them as such.

Responsibilities change as franchisees come on board—from providing field support and ongoing training to compliance checks—and it’s up to the franchisor to ensure their brand stands out so it can compete against what are often behemoth brands with strong awareness and affinity.

Is there a carefully crafted vision for the concept, and is it documented? How will that vision and point of differentiation be articulated? These are just a few of the questions emerging franchises should have the answers to early on, because the answers are what the rest of the system is built upon.

System size, of course, isn’t the only measure of success, and franchisees evaluating an emerging brand have plenty to consider. While alluring for its potential, getting in on the ground floor of a new brand isn’t without risk and savvy investors will do their research.

Consider the financial transparency of the franchise disclosure document. This can vary depending on the size of the system, but even a franchise with just a few company locations should be able to demonstrate those units are performing well enough to support a franchise royalty and return on investment.

Pay attention to where the franchise is focusing expansion efforts and where franchisee growth is coming from. Regional growth around a brand’s home base helps build brand recognition, while selling franchises in far-flung markets can make development difficult.

Note the ongoing support that’s provided. A franchisee’s first year in business is often the most challenging and it’s a time during which they’ll turn to the franchisor for help. The franchisor should provide a heavier level of support, particularly during those first 90 days, and have a structure and resources in place for ongoing assistance

Look for comprehensive operations and training manuals. Even a start-up concept should have these pieces prepared before launching a franchise program and smart franchisors will provide helpful training beyond what’s required in the FDD.

Source: FRANdata

Franchisee associations

Owners put influence to work

Fellow franchisees are a built-in support network, and smart franchisors will encourage new operators to tap into the knowledge of existing owners, who can share experiences and advice. These franchisees also can, and do, exchange gripes about shared challenges and yes, discuss areas where they feel the franchisor is failing or needs to improve.

Franchisee associations have been around for decades, and while for much of that time their formation signaled a breakdown in the franchisor-franchisee relationship and was thought, at least by franchisors, to be contentious for the system, that’s not always the case.

Formed without involvement or input from corporate brand leaders, independent franchisee associations have successfully organized and are much more prevalent in franchising today, something that’s not likely to change. They’re separate from a franchise advisory council, which is usually formed by the organization and generally controlled by the franchisor. Though they probably don’t have any legal decision-making role, these franchisee associations can have heavy influence on the direction of the franchise and will undoubtedly scrutinize decisions made by the system and hold leaders accountable.

An association’s clout will vary. Are its members a small group of dissatisfied franchisees who perhaps are also poor operators and not fulfilling their own obligations to the system? Or are they successful owners who are well respected by other franchisees? If it’s the latter, the franchisor would be wise to consider the association’s input and even use its members to the overall advantage of the system by having them test and vet a technology change, for example, or help get rogue franchisees back on track.

Independent associations have the potential to make significant positive contributions to the system. In some cases these groups have successfully pushed for changes to national advertising to give the brand greater exposure or formed purchasing cooperatives in which both franchised and corporate units participate in and benefit from.

Of course, franchisee dissent remains very real in brands large and small, with associations calling out their franchisors for any number of issues from cost of goods to questioning the marketing spend to accusations of encroachment on territories. While the disputes are numerous, in almost every system, the battle lines are drawn over profits or a lack of trust in brand leadership. One franchisee attorney noted even when franchisees are making good money they’ll push back when they see missed potential to make even more.

Another attorney put it this way: “More often than not, in a dispute, there’s been a breakdown in communication and the parties have stopped listening to one another and trying to communicate in a collaborative way and they’ve moved to trying to win.”

The nature of the relationship between franchisee association and franchisor is largely established by the culture of the system overall and the attitude of franchise leadership. Though their impact may vary, these associations are here to stay.

The Franchise Rule

From chaos to ‘The Rule’

Franchising was born in chaos. Companies began selling franchises in the 1920s with no standards or regulations and this loose approach continued into the 1970s. In the intervening half century, some franchisors treated their franchisees fairly and the franchise model created thousands of thriving new businesses.

But others took advantage of candidates, pocketing franchise fees without providing any of their promised support. Since there were no regulations, bilked franchisees had no recourse to recover their money. They turned to lawmakers, who determined buying a franchise was most similar to buying a stock, and asked the Federal Trade Commission to work with the North American Securities Administrators Association to create a pre-sale document for prospective franchisees based on the prospectus a company must file when it makes a public offering.

The result was The Franchise Rule, a 23-item disclosure document called a Uniform Franchise Offering Circular that went into effect on July 21, 1979. Its purpose is to provide prospective franchisees with information on a particular franchise program and the cost to join it.

The rule requires franchisors to disclose the history and ownership of their business, any recent litigation or bankruptcy filings, the status of current and previous franchisees with contact information and three years of the franchisor’s audited financial statements.

Of course, a sandwich shop is not quite the same as a share of IBM and attorneys, franchisors and franchisees started complaining almost immediately that some of the UFOC’s language and rules should be tailored to this new business model. The FTC opened an amendment process in 1995; so many comments and suggestions were filed that it took 12 years to consider all of them.

The amended rule, which went into effect with a one-year phase-in for franchisors, in July 2007, was not that different from the old rule. The FTC changed the name, from the awkward UFOC to Franchise Disclosure Document, and extended the time period a candidate must have to study it.

The new rule allows electronic FDD delivery and prohibits franchisors from including anything else in the email, like promotional videos. It eliminates the need to include information on franchise brokers the franchisor uses in its sales process and expands what types of lawsuits must be disclosed.

To the chagrin of franchisees and their attorneys, the amended rule described what could be disclosed in Item 19, newly named the Financial Performance Representation, but did not mandate franchisors to file one.

As part of its procedure to review rules, in February 2019 the FTC opened the amended Franchise Rule to comments on a series of questions as to its effectiveness for franchisees and franchisors. Unlike the deluge of comments the FTC received last time, this review elicited only 46 comments, almost all from the franchisor side. The International Franchise Association sent in a seven-page document praising the current rule, as written, as did many law firms representing franchisors.

The dissenting comments, filed by the Coalition of Franchisee Associations and a franchisee advocacy consultant, suggest several “improvements,” including mandating the FTC to collect all FDDs and provide them to the public via a website; requiring all franchisors to file Item 19s with documentation to substantiate all figures; and expand Item 20, the list of franchise outlets.

The FTC has not yet announced its next steps, if any.

Item 3 of the FDD

5 things to glean from Item 3

We know Item 3 of the franchise disclosure document contains plenty of juicy information, but when we examined more than 380 of them we found an amazingly wide divide in the amount of litigation facing each franchise—from 855 lawsuits at one brand, or 20 per 1,000 units, to zero at 21 franchises with more than 500 units.

Item 3 or litigation history discusses prior litigation—whether the franchisor or any of its executive officers have been convicted of felonies involving fraud, violations of franchise law, or unfair or deceptive practices law, or are subject to any state or federal injunctions involving similar allegations.

It also says whether the franchisor or any of its executives have been held liable for violations of the franchise relationship. And it should include whether the franchisor has sued its franchisees during the last year, a disclosure that may indicate common types of disputes in the franchise system.

What accounts for the wide disparity in number of lawsuits? The six main reasons follow.

Different franchises and their attorneys have different views on which lawsuits are deemed “material” and thus need to be disclosed. Some advise to err on the side of disclosing everything, since materiality is essentially in the eye of the beholders, that is, the franchisees who might sue or counter-sue over something they believe should have been disclosed. Others might deem a small handful of lawsuits as immaterial when they have hundreds and hundreds of units.

Some brands take a very hard line against franchisees they believe are violating their contracts in order to protect the brand. Sub-standard franchisees who aren’t upholding brand standards only hurt those in the system following the rules, these franchises believe.

More and more franchises are including mandatory arbitration clauses in their franchise agreements, so disputes are settled in arbitration hearings before going to court and thus no lawsuits need to be disclosed in Item 3. Advocates say arbitration is less expensive and time-consuming than litigation in court; opponents say it’s actually more costly because arbitrators, unlike judges, have to be paid by the hour and thus arbitration clauses stack the deck against franchisees.

Many lawsuits over similar issues—and some attorneys say anything 10 or over is “a lot,” especially over things like unpaid royalties—is a clear sign that franchisees aren’t making money. Unhappy franchisees and unpaid royalties lead to rancor.

Different franchisors and their attorneys and general counsel have widely varying views on litigation. One general counsel put it this way: “Litigation is an extremely poor way to resolve disputes. It’s expensive, contentious, it interferes with the relationship between franchisor and franchisee in a caustic way.” On the other hand, another attorney told us, other franchisor counsel may say, “I’m sorry, there can only be one winner here, and it’s not gonna be you.”

What’s a prospective franchisee to do? Read the Item 3, including the case summaries. Ask your franchisor and other franchisees about the cases and what they indicate about the brand. Decide if it’s a dealbreaker or dealmaker for you.

As one attorney advised, “I would be fascinated by the discrepancies but I would want to drill down.”

Off-premises operations

Far from simple, but sales aplenty

Forget just worrying about staffing shortages, rising wages, Yelp reviews and the fees you’re paying for the (customer) convenience of third-party delivery. There is a whole new frontier for today’s restaurant operators—and it’s all happening outside of the kitchen.

As delivery, catering and customer pick-ups become a larger part of the foodservice sales mix, keeping guests in the dining room happy becomes difficult when they see a succession of orders heading to customers outside of the restaurant. To cope with these shifting seas, many restaurants are creating space for a second production line to keep the in-store orders flowing on time, even when off-premises orders spike.

While third-party delivery is quickly becoming old hat in the restaurant biz—but still a daily challenge—there’s also the advent of ghost and virtual kitchens, which are essentially delivery-only kitchens designed to take operational pressures off the kitchen that’s connected to the dining room. While they sound similar—and spooky—they are different things that are flipping the restaurant industry on its head.

Restaurant franchisees may need to look beyond their four walls for a solution that balances the demand from in-store diners with those who are chilling at home. Ghost kitchens are delivery-only, multi-tenant kitchen spaces that are lean, mean production machines to give restaurant operators off-site production space that’s entirely independent of their existing locations. Think of ghost kitchens like food trucks that never move, but are owned by somebody else and located next to desirable areas like college campuses, office parks or affluent residential neighborhoods.

As rents rise amid an ongoing shortage of new commercial spaces, ghost kitchens—on paper— help restaurant owners avoid hassles inherent in the restaurant business, while opening the floodgates for lower-risk delivery operations. This flexibility can give operators the chance to significantly scale up their off-premises sales without betting the farm.

With more (confusing) options than ever for restaurants to compete in today’s convenience economy, it’s important to differentiate between ghost kitchens and virtual kitchens, which many industry watchers use interchangeably. They aren’t the same thing. Virtual kitchens are entirely new restaurant concepts created strictly for delivery and run out of an existing restaurant’s kitchen—no new real estate or leases required.

A classic example of a virtual restaurant can be found in Los Angeles at the famous Canter’s Deli. Seeing an opportunity for additional lunchtime volume within its existing kitchen space, Canter’s started Grilled Cheese Heaven, available only for delivery and with a menu designed to survive trips in the car. Compared with traditional third-party delivery where it’s tough to tell, every virtual kitchen sale is arguably 100 percent incremental to the business. Grilled Cheese Heaven is not a separate LLC, which means there’s no payroll differences, additional staff or separate overhead. It does have separate contracts with third-party delivery providers.

It’s worth adding there’s another form of competition for restaurants that deliver, and it’s even stealthier than a ghost or virtual kitchen. Starting in a handful of cities, third-party delivery brands themselves are partnering with others to launch their own delivery-only restaurants, armed with hordes of data about what customers want to order in neighborhoods throughout the country.

Nobody ever said owning a restaurant was for the timid.

Private equity

Outside investors alter landscape

Private equity has pumped an incredible amount of money into the franchise space since the recession. Untold millions have flowed into franchising as firms look for more ways to put the money invested in private equity funds to work. At the end of 2018, global private equity had $2 trillion in unspent capital, or dry powder, driving more and more aggressive deals and higher prices. That amount of money comes from high-income investors, investment funds and other financial bodies as they search for a higher return than they’d see in the stock market. Even at this level of investment and competition in the private equity space, it’s proven to work, beating the S&P 500 in every time frame. So as long as it works, the usage of private equity will continue to expand.

The surge in private equity in the last decade has added some extra fuel to the franchise space, accelerating brand growth and franchisee consolidation as firms look to put that money to work.

Historically, private equity comes into a company in one of three ways: to cash out a founder and recapitalize a company; to spur growth; or to prepare a company for an initial public offering

The majority of private equity wants to invest, enhance their investment and sell their stake within a five- to eightyear timeframe.

There have only been a handful of franchise IPOs in the last few years, and almost all of them were propelled to the public markets by private equity firms.

But two big uses in the franchise space have been support for the franchisor or franchisee. At the franchisor level, private equity generally comes in to help with growth or make key investments in people, the brand or things such as technology upgrades. These investments aim to enhance the brand with key people or key operational updates that prepare the concept for the next phase in growth. A strong management team goes a long way to attract franchisees, especially sophisticated multi-brand operators that growth brands crave for their systematic approach and strong financing ability.

On the franchisee side, there’s plenty of private equity support as well, but there’s not one thesis for such investments. For some large operators, it’s the typical recapitalization or cashing out of a retiring owner. But maybe the most impactful use has been franchisee consolidation. Taking a look at some of the fastest growing operators in the Franchise Times Restaurant 200, for example, many have made big acquisitions with the help of private equity. Why? Because these mostly large, sophisticated operators can squeeze a little more juice out of the grape, so to speak. They can buy many restaurants, absorbing whole operations or entire markets, and implement their systems.

The trick, of course, is how private equity works. While there are several notable firms that make long-term holds and give ongoing support, the majority of private equity wants to invest, enhance their investment and sell their stake within a five- to eight-year timeframe.

That means one of two things: The thesis holds true and a company or franchisee operation is enhanced, and supported, by impressive resources for growth and development that sends valuations and revenue to the moon. Or, it’s a bunch of well-heeled bullies cutting a company to the bone to slash their way to profitability before their time is up.

— Nicholas Upton

Real estate analytics Put site selection metrics to work

The idea that big brother is always watching has never been more pervasive. But that means those braving the icy waters of competitive real estate have more tools at their disposal than ever.

There’s no substitute for pounding the pavement and walking the sidewalks to evaluate a given trade area, and that is still advised, but new site selection tools and services are illuminating the discovery process. Some can even save you the cost and time of buying a plane ticket to evaluate a new place in person.

There’s a whole ecosystem that’s sprung up to aid the site selection for franchises. SiteZeus, for example, uses latest-generation tech such as predictive intelligence and artificial intelligence to model changing situations that include your own brand’s expansion. These can be especially useful for multi-unit or multi-concept franchisees whose turf isn’t contained within a single city or metro area. Predictive models can allow clients to test an unlimited number of scenarios to gauge the impact of differing strategies in an effort to determine the best-possible real estate moves.

If you want to know where your customers come from or where they visit after your location, that information is out there for the taking. You can also deduce how consumers in a given area spend their time and money, which can help you save your own to avoid the disaster of a poorly chosen lease.

Buxton is another option used by countless franchises in diverse industries. Its data tools can analyze your existing portfolio, learning how your customer bases differ from each other and zero in on their habits and preferences at a level that’s either scary or genius, depending on your point of view.

Beyond basic customer demographics that are part of any smart real estate endeavor, firms like Buxton layer in lifestyle and frequency habits to illuminate the monetary differences between different strategies or delivery channels. It can also zero in on what competitors are doing in areas you’re considering, and highlight the impact of co-tenancy, which can help in determining if neighboring businesses would be a drag or a boost to your own bottom line.

If your business is daycare, coffee or dry cleaning, for example, looking deeper at trade area draws and traffic patterns is vital before diving into ingress/egress studies, parking and transit availability that might not be evident to newcomers.

Commercial real estate brokers also have access to unprecedented data, including existing market tenants that may be struggling and, thus, worth watching to get a leg up on prime real estate. Cushman & Wakefield, CBRE, JLL and Colliers International are a handful of brokerages with national footprints and local experts in many markets.

The goal of any site selection process is learning more than your competitors. Outside of the real estate world, data insights firms like Sense360 can provide customer information gleaned from GPS tracking embedded in popular restaurant or retail apps.

There’s also no substitute for a visit with the development staff at city hall. Learning what city leaders are looking for in their communities, as well as how they’d like to see certain trade areas evolve from their current forms, can help you avoid sweat-inducing planning commission meetings down the road.

State & local laws

Slew of labor laws vex employers

Aslew of new labor regulations hit the books at the state and local level in the second half of last year, regulating everything from e-cigarettes to work schedules to micro-chip implantation to bullying.

What’s a multi-city and -state operator to do, to avoid violating all these rules? Here’s a rundown of the biggest categories of new rules and suggested ways to keep on top of them all, since one thing’s for certain: 2020 will bring its own batch of rules before legislators adjourn for the year.

Noting a “huge uptick” in the last few years from state and local governments, one attorney cited “copycat” laws as one reason, in which one large city makes the news for regulation and others follow. Another is zeal on the part of individual lawmakers, particularly new ones hoping to make their mark, to enact rules if they believe their state, federal or local governments are dropping the ball.

Minimum wage is still the most active issue around the country, but there’s more. Employers can no longer inquire about criminal history in Colorado, Nevada, New Mexico and North Dakota.

It’s newly against the law as of last fall to ask about people’s pay history in Kansas City, Missouri, Alabama, Maine, Nebraska, Pennsylvania, Vermont and Washington. In Alabama as of August 2019, employers may not pay their employees less than others of another sex or race for equal work.

Paid leave is another hot issue, with eight states having paid family leave on the books. In 2019 Oregon, Maine and Nevada were new.

So is sexual harassment. California began requiring sexual harassment training in 2018 only for employers with 50 or more employees. Now, it’s employers that have five or more employees. Delaware and New York also have new laws.

How to stay compliant? One excellent idea is to retain employment counsel, which can be expensive, and/or if your operation is large enough, employ a human resources professional who can keep your company on top of changes.

Other ideas: Engage firms that provide HR consulting along with services like processing payroll.

Watch for webinars from law firms and HR firms, and sign up for articles from both sources. Join a trade association in your industry, which often retain employment counsel.

Band together with other franchisees in your states to share information and ask your franchisor for help on the corporate level. Larger franchisors, in particular, will likely have such resources.

The International Franchise Association’s Franchise Action Network publishes a biweekly newsletter highlighting labor law changes, along with regular webinars, toolkits and other resources.

Lobbyists at the IFA recommend getting to know council members and state legislators, and also consider joining the Franchise Action Network on its annual lobbying day in September in Washington, D.C., in which members visit their senators and representatives on Capitol Hill.

In case employers remain unconvinced about paying attention, consider one new law, in Minnesota, that comes with an attention-grabbing penalty for wage theft. Depending on the amount stolen, penalties range from one year in jail (and a $3,000 fine) to 20 years in jail (and a $35,000 fine).

Jail time. Enough said.

System innovation

The sticky wicket of tech change

We’re living smack dab in the middle of the information era, which means major technology change for just about every company as consumers rapidly evolve their habits, tools and desires.

For the franchise world, it’s especially daunting because any tech change requires the franchisor and the franchisee to come together on some major investments.

It’s a different process for every company depending on its tech needs, the system dynamics and just how much updating needs to be done. But there are four key parts to any technology change: identifying the business need and finding something that works, followed by the tricky tasks of communication and rollout.

The first step is identifying what the technology update really does for the business. That might seem obvious, but there are so many shiny objects out there that sound like they could make some real improvements; any update should pass through two filters. A company has to ask, what business need does this address and what kind of complexity does it add? The ideal update would address key business needs and remove complexity, but anyone who has updated their phone recently knows that is not always the case. So that balance needs to be figured out to ensure the complexity is worth whatever need being addressed.

Once a need is identified, it’s time to sift through the growing number of technology solutions targeting businesses. It’s a herculean task even for the most tech savvy folks out there because every vendor has big promises and plenty of polish. This stage should involve guidance from the crowd, be it investors in the company, peer businesses and even eying up the competition to find what works.

With a chosen path, it’s time to test, test and test some more. Ideally, companies will carve out a piece of the business to do this and ensure whatever technology solution is chosen actually works, otherwise it’s back to step two. Smart franchises either put the solution through the ringer themselves or get their squeaky-wheel franchisees to help out. The best people to test are the people who are going to break the thing. Better them than the entire system.

If the big update still works after some brutal testing (really, beat that thing up), it comes down to those final tasks of communication and rollout. Both are equally important because making the case for a big investment directly correlates with how fast it’s adopted by the system. A sexy new data infrastructure for the home office, for example, might not get franchisees excited to invest $30,000. But demonstrating—not telling—how it enhances the business (and ideally does things more efficiently) is key. Those squeaky-wheel franchisees, they might just be the best messengers.

The rollout should go as fast as possible so the new methods reach far and wide to enhance the entire business, but guided by remodel schedules and the franchise disclosure document language, that’s not always the case. Work through the legalese and the financial impact to find a schedule that works.

On the franchisee side, the job is a little clearer: demand something that works. Be the squeaky wheel and get involved with the process to ensure your contribution actually provides a real return on investment.

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FINANCE & REAL ESTATE

Franchise Times offers this annual directory to lenders, financial advisers and real estate service providers committed to serving the franchise sector. Find trusted resources here to help meet your capital and location needs.

ApplePie Capital

235 Pine Street, FL 13

San Francisco, CA 94104

Phone: (844) 734-GROW

Contact: Ron Feldman

Email: loans@applepiecapital.com

Website: www.applepiecapital.com

Company Description: ApplePie Capital provides a fresh new approach to franchise financing that is focused on your growth and success. Our ApplePie Core loans are specifically designed to accelerate your growth, and we have a diverse lender network that provides a full host of SBA, conventional, and equipment loan options. Optimize for speed to money, short-term cash flows, flexibility, or future growth - the choice is yours.

ARF Financial

1300 Concord Terrace, Suite 310

Sunrise, FL 33323

Phone: (713) 480-2503

Contact: Steve Glenn

Email: sglenn@arffinancial.com

Website: www.arffinancial.com

Company Description: ARF Financial offers unsecured financing that is designed to supplement and not replace traditional financing. Our Lines of Credit and Interest Only loans are perfect for opening additional units, completing required refreshes, purchasing equipment, meeting franchise development commitments, taking out equity partners or paying off shorter term financing. If you are looking to take advantage of a new opportunity, need up to $3,000,000 and are looking for the lowest payments available, then you can bank on ARF Financial!

Ascentium Capital LLC

23970 Highway 59 North

Kingwood, TX 77339

Phone: (281) 902-1931

Contact: Len Baccaro

Email: LenBaccaro@AscentiumCapital.com

Website: Ascentium.Info/FT19

Company Description: Ascentium Capital helps franchisees by providing financing for new builds, acquisitions, remodels and store transfers - and all types of equipment and technology. Ascentium offers financing up to $1.5 million with terms that extend to 84 months, as well as working capital loans. Plus, we’ve streamlined the finance process: easy application-only up to $300,000, fast credit decisions and simple documentation. With 100% financing you can bundle the GC, sales tax, shipping and other expenses to avoid out of pocket costs. Request a no obligation quote: Ascentium.info/FT19

Atlantic Capital Bank

945 East Paces Ferry Road NE, Suite 1600

Atlanta, GA 30326

Phone: (404) 460-4426

Email: mike.smith@atlcapbank.com

Website: www.atlanticcapitalbank.com/services/specialty-industries

Company Description: At Atlantic Capital, we collaborate with franchisors to tailor conventional and SBA financing programs that help franchisees access capital to grow their businesses and achieve financial success. We help single-location and multi-unit operators across multiple industries execute key strategies such as:

• Acquisition financing

• Ownership/Partnership transfer

• Equipment financing

• Inventory, accounts receivable, and working capital financing

• Unit remodeling

• Real estate acquisition and development

• Debt consolidation and refinance

• Cash management

Auspex Capital, LLC

6 Centerpointe Dr, Suite 610

La Palma, CA 90623

Phone: (562) 424-2455

Contact: Christopher Kelleher

Email: ckelleher@auspexcapital.com

Website: www.auspexcapital.com

Company Description: Auspex Capital is a boutique investment banking and financial advisory firm specializing in the restaurant industry. Our services include buy-side and sellside M&A advisory, debt placement, real estate financing, and strategic advisory. Auspex has raised nearly $7 billion in capital for franchisees and advised on more than 180 M&A transactions involving over 2,900 restaurants. We build long-term relationships with restaurant industry entrepreneurs by providing clients with innovative ideas, comprehensive analysis, value-added solutions and flawless execution.

Bank of America

Merrill Lynch

100 Federal Street, MA5-100-09-04 Boston, MA 02110

Phone: (617) 434-1897

Contact: Cristin O’Hara

Email: Cristin.m.o’hara@baml.com

Website: bofaml.com/restaurantfinance

Company Description: Restaurant businesses face many challenges, from growing costs and competition to changing demographics and consumer tastes. Our Restaurant Group is dedicated to understanding and meeting the unique needs of operating companies, franchisees and franchisors across the industry. Whether you’re funding growth and acquisitions, remodeling facilities and upgrading equipment, or seeking best in class payment and treasury services, you have specialized expertise, comprehensive solutions, financial strength and seasoned experts to help you succeed.

Bankers One Capital

261 South Main Street, Suite #337

Newtown, CT 06470

Phone: (203) 791-9998

Toll Free: (877) 262-1333

Contact: Reginald Heard

Email: rheard@bankers1capital.com

Website: www.bankers1capital.com

Company Description: Bankers One Capital, established over 12 years ago, is a national franchise finance firm with a focus on general franchise concepts, as well as the restaurant and hospitality industries. We offer competitive financing solutions to new and existing single- and multi-unit operators. We help secure growth capital for franchise start-ups, business acquisitions, new equipment purchases, store remodels, partner buyouts and commercial real estate. We secure loan approvals for both SBA and conventional. We have the outsourced support platform in advisory in loan structure strategies, comprehensive loan packaging services and complete process management of the entire loan cycle to support established and fast-growing franchise systems.

BBVA - Commercial Banking - Food Franchise Finance

2850 E. Camelback Rd., Suite 100

Phoenix, AZ 85016

Phone: (602) 778-0787

Contact: Kevin Fretz

Email: Kevin.Fretz@bbva.com

Website: www.bbvausa.com/commercial/financing/sector-specializations/restaurant-franchise.html

Company Description: BBVA is a member of BBVA Group, a customer-centric global financial services group founded in 1857. The Group has over $828B in assets and operates in 31 countries. With BBVA, you benefit from the best of both worlds: the strength of being part of a global bank and the highly-responsive service you associate with a financial institution close to home.

BBVA Food Franchise Finance provides nationwide financing to established franchisors, franchisees, and independent chains. We provide a full suite of banking products including loans, treasury management, and derivatives. Our experienced team provides capital for refinance, M&A, remodel, acquisition, and new store development.

BciCapital Franchise Finance

120 Cockeysville Road, Suite 200

Cockeysville, MD 21030

Phone: (410) 409-7975

Contact: Joseph Serio

Email: Joseph.Serio@bcicmg.com

Website: www.citynationalcm.com/home/capitalfinance/ franchise

Company Description: BciCapital Franchise Finance, a subsidiary of City National Bank of Florida, specializes in a suite of loan and real estate products offered nationwide. We offer competitive rates and terms for debt refinance, acquisition, remodel, development and partner buyouts. Let our experienced team help you build your future.

BMO Harris Bank

7700 Irvine Center Drive, Suite 510

Irvine, CA 92618

Phone: (949) 341-6103

Contact: Rick Thompson

Email: rick.thompson@bmo.com

Website: www.bmoharris.com/franchisefinance

Company Description: BMO’s Franchise Finance Group: Whether you need financing for acquisitions, development, remodeling, or require services such as M&A advisory and interest-rate hedging, it’s crucial to partner with a financial institution that understands the unique needs of the franchise industry. Backed by the resources of BMO Financial Group, our franchise finance specialists will partner with you to create a strategic plan for your business’ needs—both now and as you grow. To learn more about how we can help, visit bmoharris. com/franchisefinance.

BoeFly

50 W. 72nd Street, Suite C6

New York, NY 10023

Phone: (617) 266-3263

Contact: Mike Rozman

Email: mrozman@boefly.com

Website: www.boefly.com/franchisor.cfm

Company Description: BoeFly’s Franchise Sales & Financing System combines technology with customer-focused experts to help brands increase their lead-to-franchise sale conversion rate, diligence applicants (asset verification and background/ credit check) and accelerate openings through efficient and competitive financing. BoeFly is the leading franchise lending solution, having supported franchisees from more than 600 unique brands. Brands like Checkers, BrightStar Cares and Meineke rely on BoeFly to drive growth. Learn more at: www. boefly.com/franchisor.cfm.

Bridge Funding Group, Inc.

215 Schilling Circle, Suite 100

Hunt Valley, MD 21031-1102

Phone: (480) 319-3042

Toll Free: (800) 928-8537

Contact: Dave Stansbery

Email: DStansbery@bankunited.com

Website: www.bridgefundinggroupinc.com

Company Description: With competitive, fixed rates and one-on-one personalized service, Bridge Funding Group, Inc. (BFG) offers a full suite of products and services designed to meet the growing needs of franchise owners nationwide. We have worked with franchise operators across the country in numerous national and regional brands, financing development of new locations, acquisitions of existing stores, reimaging, relocation of existing stores, equipment financing, and more.

Bryant Commercial Real Estate

2233 N 7th Street

Phoenix, AZ 85006

Phone: (480) 802-8100

Contact: Adrienne Bryant

Email: adrienne.bryant@bcreaz.com

Website: www.bcreaz.com

Company Description: Bryant Commercial Real Estate is proud to work with franchisors and franchisees by providing a single source solution that includes Site Selection, Construction & Transaction Management Services. BCRE understands the development timeline and the multiple moving facets the franchisees and franchisors manage and BCRE has a developed a portal that streamlines one system that both the franchisee and franchisor accesses for real-time updates. BCRE has worked with concepts that include Xponential Fitness, Visiting Angels, Office Evolution, Assisting Hands, and more.

Business Finance Depot

7029 Norne Lane

Mount Dora, FL 32757

Phone: (561) 702-5505

Toll Free: (800) 788-3884

Contact: Paul Bosley

Email: paul@businessfinancedepot.com

Website: www.businessfinancedepot.com

Company Description: Business Finance Depot (BFD) specializes in providing financing for new and existing franchisees. BFD packages all types of SBA loans with aggressive lenders ranging up to $10MM. BFD packages equipment leases to finance the equipment needed to operate any business up to $1MM. BFD has affiliates for the ROBS program to self fund a business, borrow $ against a stock portfolio and alternate business financing using business loans and credit cards.

C Squared Advisors, LLC

26 Pinecrest Plaza, #269

Southern Pines, NC 28387

Phone: (910) 528-1931

Contact: Carty Davis

Email: carty@c2advisorygroup.com

Website: www.c2advisorygroup.com

Company Description: C Squared Advisors is an independent investment bank that provides financial and transaction advisory services to multi-unit owners in the restaurant and franchise industries. We represent clients on sell-side, buy-side, refranchising and recapitalization transactions. C Squared was formed to provide our clients with relevant industry expertise from experienced, practical and qualified professionals. With over 75 years of transaction experience, we provide comprehensive solutions to complex transactions with a focus on maximizing value.

Cadence Bank

Byline Bank

180 North LaSalle Street

Chicago, IL 60601

Phone: (262) 938-2728

Contact: Mary Mistrioty

Email: mmistrioty@bylinebank.com

Website: bylinebank.com/franchisedirectory

Company Description: As a Top 10 SBA lender in the country, Byline Bank is an experienced franchise lender. Our “SBA Preferred Lender” status allows a streamlined, efficient process for a variety of franchise financing needs, such as:

• Debt consolidation and refinance

• Acquisition financing

• Real estate and construction

• Expansion, remodel, equipment and inventory

• Working capital

Benefits of a Byline Bank SBA loan include:

• Longer terms

• Greater cash flow

• Lower equity requirements

6600 Peachtree Dunwoody Rd, 600 Embassy Row/ Suite 270 Atlanta, GA 30328

Phone: (770) 274-6871

Contact: Daniel Holland

Email: daniel.holland@cadencebank.com

Website: cadencebank.com/restaurants

Company Description: At Cadence Bank, our Restaurant Banking Team is all about the total solution. Connecting you to resources, experience and solid advice that is focused on getting it right. Our team is dedicated to the Restaurant sector and has the experience to provide financial solutions to restaurant operators, franchisors and franchisees in all stages of the business cycle. We can expertly guide you toward the most effective financial solutions for your current capital needs and future goals. Our solid team of bankers is fluent in the unique financing challenges and opportunities of the restaurant industry, and can provide the insight and connections to help your company reach its full growth potential. Our expertise centers on franchisees of national restaurant brands with a minimum of 15 stores and restaurant operating companies with a national or super-regional presence. Additionally, our SBA lending team is among the top SBA teams nationwide, and has earned Cadence the designation of SBA Preferred Lender. Our dedicated team of SBA bankers has expertise in franchise lending that ranges from restaurant financing to many other franchise concepts.

Capital Insight LLC

101 N. Acacia Ave, Suite 107

Solana Beach, CA 92075

Phone: (858) 299-4269

Contact: Brett Bishov

Email: brett@capitalinsightllc.com

Website: www.capitalinsightllc.com

Company Description: Capital Insight (CI) is an investment bank and advisory firm focused on providing strategic financial advice to owners and operators of multi-unit, branded retail restaurants. Having participated in more than $15 billion of transactions, CI focuses on being a value-add participant to each client, which has resulted in CI maintaining many client and capital market relationships within the restaurant industry for more than 20 years. Twice named Dealmaker of the Year by Franchise Times, CI has extensive expertise navigating complex transactions related to buy-side and sell-side M&A, capital markets and capital procurement (debt & equity), Sale Leaseback (including tax efficient structures) as well as corporate and financial restructuring. CI actively manages all components of highly sophisticated, structured transactions, continually striving to be innovative on a real-time basis to benefit and exceed our client’s expectations.

CapitalSpring

575 Lexington Avenue, Suite 2840

New York, NY 10022

Phone: (310) 693-0476

Contact: Alison Chen

Email: learnmore@capitalspring.com

Website: www.capitalspring.com

Company Description: With $1.5B invested since inception, CapitalSpring is a private investment firm dedicated to the branded restaurant sector. We partner with proven management teams and operators to support acquisitions, new development, recapitalization, and other complex situations. CapitalSpring targets investments of $10M to $100M in unitranche/mezzanine debt, private equity, and other structured capital solutions. Our subsectors of interest include franchisees / franchisors, company-owned chains, businesses serving the restaurant end-markets, and real estate opportunities.

CIT

155 Commerce Way

Portsmouth, NH 03801

Phone: (888) 501-6846

Contact: Chris Wren

Email: Christopher.Wren@cit.com

Website: cit.com/franchise

Company Description: CIT’s franchise finance team works with franchisors and franchisees to provide innovative financing and advisory services in all stages of a company’s growth. These include working capital, acquisitions, debt refinancing, equipment and technology updates, equity advances, relocations and remodeling. Visit cit.com/franchise to learn more.

Citizens Bank

1 Park Plaza, Suite 600 Irvine, CA 92614

Phone: (949) 726-7307

Toll Free: (855) 782-8242

Contact: Armando Pedroza, Managing Director/Group Head

Website: www.citizensrestaurantfinance.com

Company Description: Citizens Bank is one of the nation’s leading restaurant lenders to franchisees, franchisors and regional & national chains. As the 14th largest U.S. bank (by assets), we also offer the full array of banking services. If you are an experienced multi-unit restaurant owner looking to borrow from $5 million to over $500 million to grow, remodel or refinance your regionally or nationally branded restaurants, give us a call. Citizens Commercial Banking is a division of Providence, RI-based Citizens Financial Group (NYSE: CFG).

City National Bank

555 S Flower Street, 21st Floor

Los Angeles, CA 90071

Phone: (213) 673-9028

Email: Subbu.Viswanathan@cnb.com

Website: www.cnb.com

Company Description: City National Bank provides financing to top tier QSR and casual dining restaurant franchisees in all 50 states. Our understanding of franchise financing means we can deliver the customized support you need to achieve your goals.

The Cogent Group

One Grand Central Place, 46th Floor

New York, NY 10165

Phone: (212) 202-0931

Contact: Dana Goldsmith

Email: dgoldsmith@cogentgrp.com

Website: www.cogentgrp.com

Company Description: Sale-leaseback, build-to-suit and reverse build-to-suit capital.

CRE Companies

3435 Wilshire Boulevard, Suite #2700

Los Angeles, CA 90010

Phone: (213) 477-7472

Contact: David Ahn

Email: info@crecompanies.com

Website: www.crecompanies.com

Company Description: CRE Companies is a full service commercial real estate provider specializing in CAM Audits, Lease Reviews, Brokerage Services, and Lease Administration. We look forward to an opportunity to review retail leases and identify where tenants have been incorrectly and excessively charged. Our goal is to develop regional and national partnerships and assist throughout the life cycle of the lease including:

• Site Selection

• Lease Negotiation

• Lease Review

• Lease Administration

• CAM Audits

• Landlord Issues

• Renewal/Extension or Disposition

The Cypress Group

19372 N. 98th Pl.

Scottsdale, AZ 85255

Phone: (303) 680-4141

Contact: Dean Zuccarello

Email: info@cypressgroup.biz

Website: www.cypressgroup.biz

Company Description: The Cypress Group provides investment banking and strategic advisory services to the franchise and multi-unit restaurant industry. For over 25 years, our team has focused exclusively on this industry, its operators, lenders, and investors. We specialize in: Mergers & Acquisitions, Corporate Refranchising Initiatives, Financing, Restructuring, Recapitalizations, Strategic Financial Advisory Services, Valuation, and Litigation Support.

The Cypress Group is recognized internationally as a leader in the industry. Since inception in 1990, we have completed hundreds of transactions representing over $4 billion in total transaction value.

The Cypress Group has received the “Dealmaker of the Year” award from Franchise Times on multiple occasions, recognizing its significant role and client success within the industry.

DCV Franchise Group

21550 Oxnard St, Suite 1000

Woodland Hills, CA 91367

Phone: (805) 449-2411

Contact: Anthony Byrd

Email: abyrd@dcvfranchisegroup.com

Website: www.dcvfranchisegroup.com

Company Description: THE PREMIER LEADER IN SBA FINANCING Master technicians in placing financing for your enterprise. DCV Franchise Group places financing for your franchise or independent business venture. The key objective is to determine the best financing solution. The goal is for you to arrive financially safe! The strategy is to grow your enterprise.

Envoy Net Lease Partners, LLC

1363 Shermer Road, Suite #309

Northbrook, IL 60062

Phone: (847) 239-7250

Contact: Ralph N. Cram

Email: rcram@envoynnn.com

Website: envoynnn.com

Company Description: Up to 100% LTC restaurant financing: Envoy Net Lease Partners provides high leverage construction and bridge loan financing to restaurant chains, franchisees and their developers for single-tenant restaurant properties nationwide. Programs include:

• Construction loan financing for single-tenant restaurant properties

• Bridge loan financing for sale/leaseback transactions and store acquisitions

• Transaction sizes up to $30M

Download flyers on all of Envoy’s financing programs at www. envoynnn.com.

Fifth Third Bank

38 Fountain Square Plaza

Cincinnati, OH 45263

Phone: (770) 321-9797

Contact: Kevin Combs

Email: Kevin.Combs@53.com

Website: www.53.com/commercial

Company Description: With more than $3.5 billion in loan commitments across the restaurant and beverage sectors, Fifth Third Bank is a national lender that focuses on building long term relationships with national and regional restaurant and beverage companies. Our dedicated industry specialists understand your business challenges and provide experience in the areas of credit, debt capital markets, investment banking, treasury management, and currency processing solutions to help you achieve your operational and strategic financing objectives.

First Franchise Capital

8888 Keystone Crossing, Suite 1700

Indianapolis, IN 46240

Phone: (317) 428-3835

Contact: Bill Nicholson

Email: Bill.Nicholson@FirstFCC.com

Company Description: First Franchise Capital Corporation®, a First Financial Bank Company, believes strong relationships with our clients lead to personalized service and customized finance solutions. We understand the capital needs unique to the franchise industry and offer a full array of products to provide custom financing from $200,000 to in excess of $30,000,000.

First Midwest Bank

Phone: (708) 831-7537

Toll Free: (800) 322-3623

Email: Merrilee.Rojas@FirstMidwest.com

Website: firstmidwest.com/franchise

Company Description: First Midwest’s Franchise Banking Team provides an array of financing and depository solutions to franchisees of various tier one franchising concepts. Financing solutions include working capital lines of credit and term financing for the acquisition and development of new units, refinancing of existing debt, remodel of existing locations and owner buyouts. Our dedicated team focuses on speed, expertise, and plays an active role in assuring reliability and timeliness to meet each individual client’s needs.

First Horizon Bank

17851 N 85th St, Suite #155

Scottsdale, AZ 85255

Phone: (480) 375-9907

Contact: Thomas Hung

Email: thung@firsthorizon.com

Website: www.firsthorizon.com

Company Description: First Horizon Bank, Restaurant Finance (formerly First Tennessee) is a national lender committed to restaurant operators across the industry, whether franchisee, franchisor or chain. Together, we enable your growth and financial success by providing flexible access to capital, customized solutions, and best-in-class customer service; all while understanding and helping you navigate this ever-changing operating environment.

FocalPoint Partners LLC

11150 Santa Monica Blvd., Ste 1550

Los Angeles, CA 90025

Phone: (505)828-4662

Contact: Rod Guinn

Email: rguinn@focalpointllc.com

Website: focalpointllc.com

Company Description: FocalPoint Partners LLC is an independent investment bank, specializing in mergers and acquisitions, capital raising (debt and equity), and financial restructurings. The firm provides unbiased, innovative financial advice by truly understanding the needs of its clients and devising strategies that best fit those objectives. We are seasoned veterans with backgrounds in law, public accounting, lending, private equity and investment banking. Securities products and services are offered through FocalPoint Partners’ sister firm FocalPoint Securities, LLC.

Franchise Capital Advisors

9903 East Bell Road, Suite 130

Scottsdale, AZ 85260

Phone: (480) 355-4390, (480) 355-4399

Contact: Ryan Kress, Managing Director & Stephen Schwanz, President & Managing Director

Email: rek@franchisecapitaladvisors.com

Website: www.franchisecapitaladvisors.com

Company Description: Franchise Capital Advisors is a boutique investment bank and financial advisory firm concentrating on:

• Senior Debt and Real Estate Financing

• Sale Leasebacks (Portfolio & Individual)

• Mergers, Acquisitions & Dispositions

• Strategic Planning

• Recapitalization

• Debt & Lease Restructuring

FCA’s team has completed over $5 billion of transactions and has 50+ years combined experience working with independent brands, franchisees and franchisors.

Franchise Capital Advisors prides itself on dedicated focus on customer service and concentration on every client’s specific needs.

FranFund

505 Main Street, Suite 200

Fort Worth, TX 76102

Phone: (817) 730-4500

Toll Free: (877) 372-6386

Contact: Tim Seiber

Email: kcantwell@franfund.com

Website: www.franfund.com

Company Description: FranFund designs flexible, all-inone funding plans that fit perfectly, no matter how much your franchise or small business grows. Our most popular funding programs are SBA loans and 401(k) business funding, which allows you to use qualified retirement savings tax-free and penalty-free. By utilizing our franchise-specific pre-qualification tool and cultivating an extensive network of lenders who are franchise and small business friendly, clients pre-approved by FranFund have a loan approval rate of 99%.

Gulf Coast Restaurant & Franchise Finance

5949 Sherry Lane, Suite 785

Dallas, TX 75225

Phone: (219) 670-7969

Toll Free: (833) 219-4019

Contact: William Popa

Email: WilliamPopa@GulfBank.com

Website: www.GulfCoastRestaurantFranchise.com

Company Description: We are Nationwide SBA Preferred Lenders offering restaurant & franchise finance loans up to $5,000,000. Financing available for all restaurant (franchise and independent) as well as franchise concepts from most industry types. Our common sense underwriting focuses primarily on historical and projected cash flow. Project types: real estate acquisition, new construction, leasehold improvements, renovation/remodel/reimage/ relocation, business expansion or acquisition, start-up financing/ new stores, refinance, purchase of equipment or inventory, partner buyout, development/ conversion, and working capital.

Huntington National Bank

41 South High Street

Columbus, OH 43215

Phone: (614) 480-4400

Contact: John Luehmann

Email: John.Luehmann@Huntington.com

Website: Huntington.com

Company Description: Serving the brands that serve America, Huntington Bank provides an array of lending, treasury management, and risk mitigation solutions customized to the needs of individual franchisees. Whether you’re looking to finance growth through new store development or acquisition, remodel existing facilities or upgrade equipment, Huntington has an experienced team of franchise bankers who will partner with you to help you accomplish your goals for both the short and long term.

IncredibleBank

327 N. 17th Ave.

Wausau, WI 54401

Phone: (805) 551-7184

Contact: Shane Pierson

Email: spierson@incrediblebank.com

Website: www.incrediblebank.com

Company Description: IncredibleBank is a nationwide institution offering the restaurant industry a boutique approach to small business lending. Our seasoned industry experts work closely with you in a thoughtful, transparent and highly communicative manner. We are dedicated to offering loan solutions with a highly-skilled, nationally-acclaimed team that has a minimum of 15 years of direct small business lending experience.

INTRUST Bank

105 N. Main

Wichita, KS 67202

Phone: (316) 383-1061

Contact: Marlon King

Email: marlon.king@intrustbank.com

Website: www.intrustbank.com

Company Description: Since 1876, INTRUST Bank has grown to become a leading financial services provider in the Midwest. We have worked with multiunit franchisees for more than 50 years and have a dedicated hospitality lending team with the expertise to support the banking needs of today’s franchise operators. Our team takes a proactive approach to your business, and we are simply a phone call or email away, ready to quickly respond to your needs.

James Capital Advisors, Inc.

10960 Wilshire Boulevard, Suite 2115

Los Angeles, CA 90024

Phone: (424) 325-2606

Contact: Reed Melillo

Email: reed@jamescapitaladvisors.com

Website: www.JamesCapitalAdvisors.com

Company Description: James Capital Advisors (JCA) is the brokerage authority on restaurant real estate, providing advisory and transaction services to the nation’s largest franchisees, franchisors and private equity firms. Having completed transactions in excess of $4B since inception and specializing in the real estate component of M&A transactions, JCA is highly inept in complex situations, including portfolio sale leasebacks and financing, add-on acquisitions, refranchising, and take-private transactions.

Linsky Capital LLC

Westfield, NJ 07090

Phone: (732) 742-0719

Contact: Ryan Linsky

Email: rlinsky@linskycapital.com

Website: linskycapital.com

Company Description: WHY WORK WITH 1 LENDER WHEN YOU CAN WORK WITH THEM ALL?! Linsky Capital offers financing solutions for any sized loan and leases for both regional and national brands. Conventional and SBA financing. Refinancing, recapitalization, working capital, acquisitions, partner buyouts, new unit development, remodels, etc. With over 20 years experience in Franchise Lending we get deals funded, fast, and with the most competitive terms. In addition to Franchise Finance we also specialize in Commercial Real Estate such as strip malls, hotels, and large multi families.

Live Oak Bank

1741 Tiburon Drive

Wilmington, NC 28403

Phone: (910) 550-2304

Contact: Sims Richardson

Email: sims.richardson@liveoak.bank

Website: www.liveoakbank.com/restaurants

Company Description: Live Oak Bank specializes in lending to the franchise restaurant industry. Our team was built with only one goal: help restaurant owners grow their business. Whether you are acquiring an existing unit, developing a new location, refinancing existing debt or simply need working capital, let us help you achieve your goals. liveoakbank.com/restaurants

M & T Bank

One Light Street, 14th Floor

Baltimore, MD 21202

Phone: (410) 244-4252

Contact: Karen Schonfeld

Email: kschonfeld@mtb.com

Website: www.mtb.com/business/business-banking/industry-solutions/franchises

Company Description: M & T Bank’s dedicated Franchise Banking team combines over 20 years of franchise financing experience. From a startup to complex multi-unit franchisees, our solutions, products, and proven track record can help you grow and maintain your daily franchise operations. Our structure allows us to be nimble and respond quickly to your remodel, equipment, tenant improvement, acquisition, debt consolidation and real estate financing needs. Typical loan structures will have terms of 5 to 10 years with amortizations of 7-25 years depending on the collateral type.

The Matthews Company, Inc.

17220 Newhope Street, Suite 108

Fountain Valley, CA 92708

Phone: (714) 979-7181

Contact: Craig Matthews

Email: cm@thematthewscompany.com

Website: www.thematthewscompany.com

Company Description: The Matthews Company, Inc. specializes in the diligent project coordination of ALTA/NSPS Land Title Surveys throughout the United States. Widely recognized and respected in the industry, The Matthews Company, Inc. and its team of professional licensed land surveyors provide a unique and headache-free one point of contact, ALTA Survey solution for commercial real estate transactions nationwide, single sites or large multi-state, multisite transactions.

Matthews Real Estate Investment Services™

3200 Park Center Drive, Suite 520

Costa Mesa, CA 92626

Phone: (310) 919-5827

Contact: Gary Chou

Email: Gary.chou@matthews.com

Website: www.matthews.com

Company Description: Matthews Real Estate Investment Services™ is the nation’s fastest-growing brokerage firm, ranked #1 in annual retail sales and recognized as an industry leader in sale leaseback transactions, NNN dispositions, portfolio disposition and 1031 EXCHANGE transactions.

The Restaurant Practice Group and Sale Leaseback Division is led by Gary Chou, top producer at Matthews REIS™. Defined by a culture of passion and innovation, clients experience unrivaled execution and an unprecedented level of teamwork. Matthews Real Estate Investment Services™ is comprised of specialized divisions including Matthews Shopping Center Advisors™, Matthews Retail Advisors™, Matthews Multifamily Advisors™, and Matthews Asset Services™. The company provides real-time execution of 1031 Exchange through the 1031 PRIVATE CLIENT ADVANTAGE™ – the Only 1031 Exchange Program in retail commercial brokerage. Headed by Chairman and CEO Kyle Matthews, the firm is headquartered in El Segundo, CA and serves clients throughout the United States and Canada.

Nationwide Equities Corporation

1 International Blvd., Suite 1202

Mahwah, NJ 07495

Phone: (201) 529-1401

Toll Free: (866) 312-4370

Contact: Jackie Wallace

Email: jwallace@nwecorp.com

Website: www.TheSOSLoan.com

Company Description: Are you Self-Employed? Having trouble getting a mortgage?? We can help!!! If a bank has turned you down because of difficulty verifying your income via tax returns, then we have the perfect loan for you! We are Nationwide Equities, a licensed mortgage banker in 38 states, and offer programs to help Self-Employed borrowers finance their dreams.

• NO Tax Returns Required!

• Qualify with Bank Statements

• Low Credit Score? Not an issue!

• Loan Amounts up to $5 Million

• No Seasoning Required from Bankruptcy/Foreclosure

Whether you need to finance your franchise, buy an investment property or your dream home, Nationwide Equities can help!

CALL US TODAY AT (866) 312-4370 OR VISIT WWW.THESOSLOAN.COM TO LEARN MORE!

Nimble

730 2nd Ave S, Ste 1213

N3 Real Estate

1240 N. Kimball Ave.

Southlake, TX 76092

Phone: (817) 675-7765

Contact: Jeannie De Fazio, VP Real Estate

Email: jdefazio@n3realestate.com

Website: www.n3realestate.com

Company Description: N3 is your complete new store development solution. Whether you want to own or lease your real estate, N3 provides the sites, real estate capital, construction management and expertise. We have our own capital, $250M of cash-flowing retail properties owned nationwide, 20 professionals and internal decision makers who will advise your brand.

Minneapolis, MN 55402

Phone: (612) 306-1649

Contact: Timn Jacobs

Email: timnj@buildnimble.com

Website: www.buildnimble.com

Company Description: Nimble simplifies complex multisite project delivery with precision, speed, and respect for our partners. Founded by industry leaders in program management, architecture, and construction, our team brings specialized experience and a personal sense of commitment to our service and craft. Our offerings are shaped by the decades of experience we bring to multi-site work, providing end-to-end solutions that address common pain points in the development process. For more information visit: www.buildnimble.com

Northern Bank

275 Mishawum Road

Woburn, MA 01801

Phone: (781) 569-1525

Toll Free: (800) 273-6908

Contact: Ray Clark

Email: rclark@nbtc.com

Website: www.nbtc.com

Company Description: Since 1960, Northern Bank has been the banking partner of choice for businesses throughout New England. We take an entrepreneurial, common sense approach to providing a complete line of banking solutions. We are deeply invested in the communities we serve and passionately committed to helping our customers grow. As a privately-held, family-run, full-service bank, we can move faster than our competitors, making decisions for the long-term, focused on helping you to succeed. Like the many entrepreneurs that we serve, our passion is growing our business the right way, one customer, one relationship at a time, in it for the long-term. Member FDIC.

Pacific Premier Franchise Capital

3154 18th Avenue, Suite 5

Columbus, NE 68601

Phone: (402) 562-1801

Contact: Sharon Soltero

Email: ssoltero@ppbifranchise.com

Website: www.ppbifranchise.com

Company Description: When looking for capital for your franchised restaurant company, experience matters. Pacific Premier Franchise Capital’s staff brings decades of expert knowledge of the industry and your brand. We provide conventional lending for equipment and/or real estate, new store development, remodels, refinancing, acquisitions, partnership restructuring and lines of credit. Our competitive interest rate and term include up to 10 years for equipment loans and up to 25 years for real estate. For more information contact Sharon Soltero, 402-562-1801.

Pacific Western Bank

25742 445th Ave

Genoa, NE 68640

Phone: (402) 993-2569

Contact: Michelle Ternus

Email: mternus@pacwest.com

Website: www.pacwest.com/restfinance19

Company Description: Pacific Western Bank Small Business Lending delivers financing solutions nationwide for franchise owners looking to acquire, construct, upgrade, or reimage their business.

Pacific Western Bank is a commercial bank with over $26 billion in assets, and 74 full-service branches located throughout California and one branch in Durham, North Carolina. We provide comprehensive community banking, national lending and venture banking services and solutions nationwide.

Let’s discuss minimal cash injection loans and how we can help you.

Paragon Small Business Capital Group

2970 Clairmont Road NE, Suite 700

Atlanta, GA 30329

Phone: (404) 419-1856

Contact: Charles Yorke

Email: charles.yorke@bankparagon.com

Website: www.paragoncapitalsolutions.com

Company Description: Paragon Small Business Capital Group is a team of SBA professionals with over 190 years of combined experience to help you navigate the SBA lending world of 7(a), 504, USDA B&I, and conventional loans. We specialize in franchise lending with loans to 86 unique franchises over the last decade. Contact us to learn how our experts can provide growth for your business.

Peak Franchise Capital

4100 Spring Valley Road, Suite 535

Dallas, TX 75244

Phone: (972) 982-2292

Contact: Michael Elliott

Email: mike.elliott@peakfranchisecapital.com

Website: www.peakfranchisecapital.com

Company Description: Peak Franchise Capital is a boutique financial advisory firm primarily focused on the restaurant industry. Peak’s clients include franchisees, franchisors, independent restaurant owners, lenders and private equity firms. The professional team at Peak takes pride in developing long term relationships with clients. Peak utilizes its knowledge and experience advising clients on acquisitions, divestitures, debt and equity financing, sale-leaseback financing, restructuring, bankruptcy, valuations, development and strategic planning.

Pinnacle Commercial Capital

101 West Ohio Street, Suite 2000

Indianapolis, IN 46204

Phone: (317) 472-2828

Contact: William Wildman

Email: wildman@pincomcap.com

Website: www.pincomcap.com

Company Description: Pinnacle Commercial Capital is a specialty finance firm that provides a full suite of financial products and services to owners of franchise and branded retail businesses nationwide. Pinnacle’s clients include owner operators of regional and national franchise brands including restaurants, auto aftermarket and specialty retail franchises. With Pinnacle it’s not just a loan, it’s a relationship!

Realty Income

11995 El Camino Real

San Diego, CA 92130

Phone: (858) 284-5000

Website: ww.realtyincome.com

Company Description: Realty Income, The Monthly Dividend Company*, is an S&P 500 company dedicated to providing shareholders with dependable monthly income that is supported by the cash flow from over 5,800 real estate properties leased to commercial tenants. The $29 billion, NYSE-listed (ticker symbol: “O”) company is structured as a REIT, and seeks to acquire well-located, freestanding, single-tenant commercial properties under long-term, net lease agreements. We remain an active buyer of real estate and have an internal team dedicated to sourcing opportunities from brokers, advisors and various owners, users, and developers of real estate. Today, the company’s real estate properties are leased to 261 commercial tenants operating in 48 industries and located across 49 states, Puerto Rico, and the United Kingdom. Its track record of performance throughout its 50-year operation history is based on a careful underwriting approach for new acquisitions, the active management of our real estate portfolio, and a conservative balance sheet structure, and are well-capitalized to fund future acquisition opportunities. Additional information about the company can be obtained from the corporate website at www. realtyincome.com.

Regions Bank

1180 West Peachtree Street, Suite 1250

Atlanta, GA 30309

Phone: (404) 888-5108

Contact: Robert Daniel

Email: robert.daniel@regions.com

Website: www.regions.com/restaurants

Company Description: Regions Restaurant Banking has a nationwide focus on established franchisees, franchisors, and operating companies of top brands providing capital for growth needs including mergers and acquisitions, new unit development, and remodel financing with a full complement of treasury management services. Our team includes dedicated industry specialists who average 15 + years of experience in the sector offering specific domain expertise and deep relationships with industry CEO’s, CFO’s, and Private Equity Investors.

Signature Financial

4108 Vistaview Ct

Arlington, TX 76016

Phone: (817) 446-0120

Contact: John Black

Email: jblack@signatureny.com

Website: signatureny.com/business/credit-lending/signature-financial-llc

Company Description: Signature Financial is a direct national lender offering multi-unit franchisees competitive financing, up to $20 Million, for acquisitions, new development, remodels, and refinances. Signature also offers a national real estate product. Signature Financial is a subsidiary of Signature Bank, a $48 Billion bank in NY.

Starbanco Business Finance

6750 North Andrews Avenue, Suite 200

Fort Lauderdale, FL 33309

Toll Free: (888) 308-3400

Contact: Kim Evans

Email: kevans@starbanco.com

Website: www.starbanco.com

Company Description: When looking for capital for your franchise, experience matters. The franchise lending team at Starbanco puts decades of expert knowledge of the industry to work for you. We help single-location and multi-unit operators across multiple industries execute key strategies such as:

• Real estate acquisition and development

• Debt consolidation and refinance

• Ownership/Partnership transfer

• Acquisition financing

• Inventory, accounts receivable, and working capital financing

• Equipment financing

• Unit remodeling

• Work-out and turnaround financing

Spirit Realty Capital

2727 N. Harwood St., Suite 300

Dallas, TX 75201

Phone: (972) 476-1900

Toll Free: (866) 557-7474

Contact: Daniel Rosenberg

Email: drosenberg@spiritrealty.com

Website: www.spiritrealty.com

Company Description: Spirit Realty Capital is one of the largest publicly traded triple net-lease real estate investment trusts (REITs) in the United States. We invest in high-quality, single-tenant, operationally essential real estate with long-term net leases ranging from 10 to 20 years. Our tenants include well-known retail brands as well as healthcare, industrial, and other industries that need special-use facilities.

Stearns Bank N.A.

4191 2nd St. S.

St. Cloud, MN 56301

Phone: (320)258-4802

Toll Free: (888) 320-2899

Contact: Tom Ethen

Email: tome@stearnsbank.com

Website: www.stearnsbank.com

Company Description: Stearns Bank National Association is a highly-capitalized $2 billion employee-owned financial institution with over 33,000 small business customers nationwide. Recognized as a top-performing bank in the nation by both American Banker and Independent Community Bankers of America, Stearns Bank specializes in small business lending and equipment financing. As a Preferred SBA Lender experienced in franchise financing, Stearns Bank delivers outstanding personal service, customized finance solutions and fast decisions – within days or even hours! Our proprietary customer portal – accessible anytime, from anywhere – increases efficiency and helps customers track real-time status toward loan closing. Driven by our passion to help others achieve their greatest ambitions, We Get the Job Done! Learn more by calling us today! 1-888-320-2899.

Sterling National Bank

500 7th Avenue

New York, NY 10018

Phone: (402) 312-2542

Contact: Lindy Baldwin

Email: lbaldwin@snb.com

Website: www.snb.com/franchise-financing

Company Description: Sterling National Bank’s Franchise Division is ready to help you take your franchise to the next level. Whether you’re opening a new location, acquiring stores, purchasing equipment, renovating/remodeling or refinancing/ restructuring, our full array of loan products focused on the franchised industry can help your business thrive. Our loans are tailored to the needs of the franchisee/franchisor with an emphasis on robust national concepts, solid cash flow coverage, appropriate capital structure, and an attractive collateral mix between fee simple, space-leased and ground leased units. Our nimble, personalized approach helps to optimize and simplify your transaction process so you can focus on what matters..... Growing your business. Expect Extraordinary.

STORE Capital

8377 E Hartford Dr, Suite 100

Scottsdale, AZ 85255

Phone: (480) 256-1100

Contact: Jon Ruzan

Email: jsheldon@storecapital.com

Website: www.storecapital.com

Company Description: STORE Capital Corporation is an internally managed net-lease real estate investment trust, or REIT, that is the leader in the acquisition, investment and management of Single Tenant Operational Real Estate. STORE Capital is one of the largest and fastest growing net-lease REITs and owns a large, well-diversified portfolio that consists of investments in more than 2,300 property locations, substantially all of which are profit centers, in all 50 states.

STNL Advisors

18 Elm Street, 2nd Floor

Morristown, NJ 07960

Phone: (973) 292-0293

Contact: Stephen Olefson

Email: info@stnladvisors.com

Company Description: Single Tenant Net Lease (STNL) Advisors provides consulting services to franchisors, franchisees, and private equity firms by developing comprehensive real estate solutions for assets in existing portfolios and acquisition pipelines. STNL maximizes asset value by monetizing owned real estate through sale-leaseback programs and provides restructuring and repositioning strategies related to leasehold properties. By dedicating our focus and resources to net-leased investments and sale-leaseback transactions, our group has developed unparalleled expertise in property valuation and positioning and has access to more investors than any other source, creating the broadest buyer interest and maximizing value for our clients. STNL Advisors has restructured and closed over $10.5 billion in net-leased leasehold properties and sale-leaseback transactions.

TCF Capital Solutions

11100 Wayzata Boulevard, Ste 801

Minnetonka, MN 55305

Phone: (201) 258-9202

Contact: Rick Riecker

Email: richard.riecker@chemicalbank.com

Website: www.tcfcapitalsolutions.com

Company Description: TCF Capital Solutions offers personalized service and a full suite of loan products designed to meet the needs of franchisees nationwide. Our industry expertise in the restaurant, fitness and automotive care segments allows our team to work side by side with franchise owners to create a financial solution designed to drive growth and success.

TD Bank - Restaurant & Franchise Finance Group

444 Madison Avenue, Floor 2

New York, NY 10022

Phone: (860) 371-8340

Contact: Mark Wasilefsky

Email: mark.wasilefsky@td.com

Website: www.tdbank.com/franchise

Company Description: TD Bank is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank, a top 10 financial services company in North America. Our specialists have the knowledge and banking products to assist at any stage for your restaurant’s life cycle.

Why us?

• Competitive interest rates

• Flexible terms and customized financing structures

• Longest hours including weekends

Specialize in:

• Acquisitions

• Real Estate and Development

• Equipment Purchases

• Remodels

• Refinancing

• Recapitalization and Buyouts

• Sponsored Transactions

• Syndications

Texas Capital Bank

2000 McKinney Ave, Suite 700

Dallas, TX 75201

Phone: (203) 557-5543

Contact: Brian Frank

Email: brian.frank@texascapitalbank.com

Website: texascapitalbank.com/who-we-serve/business/ franchise

Company Description: We provide a comprehensive suite of financial services products to the franchise industry. We are focused on working with Franchisors and Franchisees providing Lending, Treasury, and Wealth Management Services.

Trinity Capital, LLC

11755 Wilshire Blvd, Ste 2450

Los Angeles, CA 90025

Phone: (310) 268-8330

Contact: Kevin Burke

Email: kburke@tcib.com

Website: www.tcib.com

Company Description: Trinity Capital is a leading independent investment bank focused on providing financial advice on mergers and acquisitions, capital raises, restructuring and strategic advisory assignments to restaurant owners, franchisees and franchisors. We have a proven track record of exceptional outcomes with over $20 billion in closed transactions. The firm was founded with the specific purpose of providing clients with unparalleled industry expertise and senior-level attention from the most qualified professionals. You can trust us to design and execute a process that will help you realize your goals, so you can focus on what you do best – running your business.

UBS/SoCal Succession Planning Group

888 San Clemente Drive, Suite 300

Newport Beach, CA 92660

Phone: (949) 717-3966

Toll Free: (800) 407-4706

Contact: Carl Hattermann

Email: carl.hattermann@ubs.com

Company Description: The SoCal Succession Planning Group at UBS assists business owners as they transition out of their businesses to the next phase of their lives. We are strategic partners with The ESOP Group, the premier advisory group helping business owners transition their business ownership to their employees. We also partner with The 831 Group, a team that manages assets for captive insurance companies. In the end we are wealth managers, providing our clients with holistic financial advice.

Watkins Real Estate Group

1958 Monroe Drive NE

Atlanta, GA 30324

Phone: (404) 920-5010

Contact: Scott Lindstrom

Email: slindstrom@watkinsreg.com

Website: www.watkinsreg.com

Company Description: Watkins Real Estate Group (WREG) is a full-service commercial/retail real estate development firm that has been developing grocery-anchored retail shopping centers for over 35 years. We partner with national single-tenant retailers, restaurants and franchisees to provide the most comprehensive pre-development and development services in the industry. Our flexibility allows us to customize our approach to our clients’ needs, whether it’s build-to-suit, reverse buildto-suit, fee development, or transactional brokerage services. Our strong financial footing means that we finance and deliver projects on time, so our clients are able to concentrate on profitably running their operations. We give our clients the benefit of our expertise and our transparent approach to the entire process. Our goal is to build exceptional long-term relationships with our clients; we do this by communicating honestly and effectively, and by consistently being the most trusted partner in the business.

Wells Fargo Restaurant Finance

1808 Aston Ave, Suite 250

Carlsbad, CA 92008

Phone: (760) 918-2700

Contact: Alexandra Burke

Email: Alexandra.burke@wellsfargo.com

Website: www.wellsfargo.com/com/industry/restaurants

Company Description: Wells Fargo Restaurant Finance provides financing to corporate restaurant brands, restaurant franchisees, experienced commercial real estate investors who own restaurant properties, private equity firms, and other investors in restaurant concepts. Our loan products include: syndicated corporate senior financing, fixed and floating rate term loans, acquisition facilities, sale-leaseback financing, bridge/ development financing, working capital revolvers, and interest rate risk management. We also provide easy to use development lines of credit for the following purposes: new builds, remodels, rebuilds, equipment, acquisitions, and distributions. For more information, visit www.wellsfargo.com/restaurants.

Webster Bank

200 Elm Street

Stamford, CT 06901

Phone: (203) 328-8131

Contact: Ab Igram, Managing Director

Email: aigram@websterbank.com

Website: www.websterbank.com

Company Description: Webster Bank, N.A., is one of the largest independent banks headquartered in New England. With $26 billion in assets, we have the financial strength you can depend on, and the willingness to lend. Webster’s Sponsor & Specialty Finance Group has a team of dedicated industry specialists that provide cash-flow based, senior-secured debt solutions to middle-market companies, typically backed by private equity capital in one of our four industry verticals: Restaurant/Franchise, Healthcare, Media, and Tech & Telecom. We have partnered with regional and national brands as well as multi-unit restaurant franchisees to provide complete debt and cash management solutions.

Wells Fargo SBA Lending

301 S. Tryon Street, 27th Floor

Charlotte, NC 28282-1915

Phone: (877) 650-4849

Contact: Julie McDonald

Email: Julie.A.McDonald@wellsfargo.com

Website: www.wellsfargo.com/sba

Company Description: Our SBA loan products cover a variety of projects and objec tives:

• Leasehold improvements, remodeling

• Start-up

• Real estate purchase (owner occupied)

• Construction (ground up and expansion)

• Business acquisitions including manager and partner buyouts

• Debt refinance

• Equipment and inventory

• Working capital Loans up to $5,000,000

Western Equipment Finance, Inc.

503 Highway 2 West

Devils Lake, ND 58301

Phone: (701) 665-1684

Toll Free: (800) 451-7087

Contact: Kevin Merrill

Email: Kevin.Merrill@WesternEquipmentFinance.com

Website: www.WesternEquipmentFinance.com

Company Description: Western Equipment Finance provides full service franchise financing throughout the U.S. by providing flexible options for equipment purchases and upgrades, new store builds, store acquisitions and refinances. We’re a bank-owned, direct lender with over 29 years of industry experience, covering a wide range of industry segments including franchise financing.

Western takes pride in understanding your business, delivering finance solutions that exceed expectations, and providing exceptional customer service. We invite you to experience the difference and choose Western Equipment Finance today. Please call us at (701) 665-1614.

Wintrust Franchise Finance

9700 W Higgins Road

Rosemont, IL 60081

Phone: (847) 432-2488

Contact: Sandra McCraren

Email: smccraren@wintrust.com

Website: www.wintrust.com/franchise

Company Description: Wintrust Franchise Finance is dedicated to serving the distinctive needs of franchise owners. Our financing solutions are creative and reliable while our approach builds strong relationships and delivers premium service. With an expert team and a national reach, we are focused on speed in execution, and certainty to close.

WSFS Bank

500 Delaware Avenue

Wilmington, DE 19064

Phone: (610) 359-6929

Contact: Candice Caruso

Email: ccaruso@wsfsbank.com

Website: www.wsfsbank.com

Company Description: WSFS Bank, located in Delaware, is the oldest and largest bank and trust company headquartered in the region. WSFS Bank’s SBA Relationship Managers specialize in SBA franchise lending and are committed to helping businesses succeed. With national lending capabilities, they remain attentive to individual business needs and maintain ties to the small business community. WSFS Bank has safeguarded and helped grow the financial success of our Customers for nearly 200 years, and has been a preferred SBA lender since 1999.

Alphabetical Index

INDEX TO ADVERTISERS

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