CFA Accomplishments Report 2025

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ANNUAL ACCOMPLISHMENTS REPORT 2025

2024 Year in Review

Printing sponsored by

Canadian Franchise Association Accomplishments Report 2025

Chair’s Message

Our Community, Our Purpose: Stronger Together

Reflecting on a Year of Progress and Collaboration

The Canadian Franchise Association (CFA) continues to stand as a pillar of support and advocacy for Canada’s franchising industry. Throughout 2024, our collective efforts have strengthened the sector, fostering growth, innovation, and resilience in an evolving business landscape. As we look back on the achievements of the past year, it is evident that none of the successes highlighted in this 2025 Accomplishments Report would have been possible without the dedication, commitment, and hard work of volunteers from the CFA’s more than 600 corporate members.

Advocacy: Championing a stronger business environment

Advocacy remains a top priority for the CFA as we work to ensure that federal and provincial governments implement policies conducive to a fair and sustainable future for franchising in Canada. A key accomplishment this year was the formation of a dedicated committee to propose critical amendments to the Arthur Wishart Act , the principal legislation governing franchising in Ontario. In an impressive show of collaboration, this committee successfully submitted recommendations to the Minister of Public and Business Service Delivery within just three weeks, demonstrating the power of unity in driving legislative change.

What’s more, our engagement with policymakers continues to yield results. At last year’s Franchise Law Day in Toronto, we had the opportunity to meet with the Attorney General of Ontario, the Honourable Doug Downey, KC, reinforcing our commitment to protecting the interests of our members and ensuring a thriving franchising business environment in Canada.

Education and professional development: Empowering our members

The CFA remains steadfast in its commitment to equipping members with the knowledge and resources they need to succeed. In 2024, we expanded our educational offerings, delivering an array of webinars and in-person events tailored to the evolving needs of the industry. Events such as Marketing & Operations Day, Franchise Law Day, and Franchising Meets the Money provided invaluable opportunities for learning, networking, and strategic growth.

Additionally, our mentorship initiatives have played a pivotal role in fostering leadership and knowledge-sharing within the community, ensuring that both new and seasoned franchise professionals have the guidance and support necessary to thrive.

Strengthening community and social impact

Beyond business, franchising is about building communities. A key element of the CFA’s strategic plan is working to drive home the fact that franchised businesses are small businesses, and play a key role in the strength of local communities. CFA members continue to make a meaningful impact through philanthropic initiatives and corporate social responsibility programs. Throughout 2024, we showcased these efforts in Franchise Canada magazine’s “Giving Back” features, celebrating initiatives such as A&W’s Burger to Beat MS Day, which has raised millions for multiple sclerosis research, and Smoke’s Poutinerie’s We Care event, bringing people together for a shared cause, providing opportunities for children with disabilities to attend accessible summer camps.

These initiatives exemplify the commitment of the CFA and its members to giving back and strengthening the communities in which they operate.

Looking ahead: A stronger, more connected future

As we close out another remarkable year, the CFA remains dedicated to supporting, educating, and advocating for the franchise industry. The CFA National Convention, alongside our year-round programming, continues to serve as a catalyst for collaboration, innovation, and progress.

We encourage all CFA members to actively engage—join a committee, participate in advocacy efforts, attend CFA events, and leverage the full range of opportunities available to you. The strength of the CFA lies in its members, and together, we are shaping the future of franchising in Canada.

With continued focus on community, education, advocacy, and brand awareness, we look forward to another year of success and shared achievements.

Thank you for being part of this journey.

President’s Message

Celebrating our Accomplishments, Looking to the Future

An annual report is more than a collection of activities from the past year. It’s a chance to stop, take stock, and celebrate our wins while looking ahead to what’s to come. While we can’t know exactly what the future holds, one thing is certain: franchising in Canada is continuing to grow and thrive, thanks in large part to the efforts of our Canadian Franchise Association members!

According to the latest Franchise Forecast report, published in partnership with the Canadian Centre for Economic Analysis (CANCEA), the Canadian franchise industry is holding strong in the face of economic challenges. It remains the 12th largest industry in Canada, projected to contribute more than $133.3 billion to the Canadian GDP in 2025, up from $120 billion in 2024. That’s a 4 per cent increase, which is an amazing achievement. The number of franchise establishments in Canada is also expected to grow in 2025.

CFA members can be proud of the way we are coming together to grow our community and propel the industry forward.

It’s no accident. Last year, the CFA put into practice our strategic plan for 2024-2027, focused around four pillars: community, education, advocacy, and brand awareness. Ultimately our work in these areas supports our purpose: to help everyday Canadians realize the dream of building their own business through the power of franchising.

Over the past year, more than 400 volunteers supported the CFA’s various initiatives by participating in committees, contributing content to our publications and podcasts, working at our events, and by otherwise being effective ambassadors of what our organization stands for. We offer our heartfelt thanks to these franchise champions for their efforts over the course of the year—find the full list of volunteers recognized in this report. Perhaps your name will be reflected among their ranks in the future!

Throughout 2024, our committees remained engaged in executing our strategic initiatives, with 32 active committees including those introduced to focus on government advocacy and increasing awareness of franchising.

Our education initiatives in 2024 included expanding our Learn & Grow webinar program, which led to more than 600 attendees in 2024. The Certified Franchise Executive (CFE) program also reached new heights, with 4,550 credits offered last year, a 50 per cent increase over 2023. For the first time, we also offered CFE-accredited evening education sessions and held a live Fran-Guard session at our CFA offices. Overall, the CFA hosted 51 educational events in 2024, featuring 351 speakers who provided insight into essential topics relevant to CFA members.

On the advocacy front, our CFA team broke records with one of our biggest Franchise Awareness Days ever on May 29, 2024,

where members participated in 26 meetings with elected officials and senior staff at Queen’s Park, including 10 ministers. Along with engaging provincial and federal governments, we aligned with other trade associations for joint letter submissions and to ensure Shop Local campaigns included franchises as local small businesses.

The CFA’s reach continues to grow, as our brand awareness efforts have made great strides over the past year.

Our social media presence grew to more than 25,000 followers, achieving 3.4 million impressions throughout 2024, representing a 70 per cent growth over 2023! Through this social media presence, our content platforms, and tradeshows, our Franchise Canada brand reached an audience of more than 805,000 Canadians in the past year.

We also made major strides in increasing awareness of the franchise business model among the general public. Through our targeted PR campaigns, the CFA achieved more than 169.6 million positive media impressions in 2024, a 52 per cent increase over the record we previously set in 2023.

In 2024 we soft-launched our Look for the Logo campaign, which helps those considering franchising understand the importance of partnering with qualified CFA member brands. We encourage all members to share and display the CFA member logo to highlight your commitment to the CFA member community.

Finally, another major accomplishment this year is the introduction of World Franchise Day, the first instance of which will be held on June 11, 2025. This worldwide day of recognition began as an idea that grew into reality through the hard work of CFA staff, the Canadian World Franchise Day subcommittee, and the World Franchise Council Task Force. Read more in this report about how you can get involved to spread the word on franchising and celebrate World Franchise Day this year!

All in all, the future of franchising is bright. A heartfelt thanks to our members for helping grow the franchising industry from $120 billion to a projected $133.3 billion. To all of you who continue to strive for success in new and creative ways, we look forward to witnessing and supporting your growth, in 2025 and beyond!

About the CFA

Our Vision:

To be the enduring, inclusive and representative, indispensable community for franchising in Canada.

Our Purpose:

We help everyday Canadians realize the dream of building their own business through the power of franchising.

Our Mission:

To amplify the understanding and power of franchising in Canada by:

• Advocating on the issues that impact this dream;

• Connecting people with opportunity; and

• Delivering learning opportunities that make franchising stronger.

The Canadian Franchise Association (CFA) is a national, not-for-profit association of more than 600 corporate members representing more than 40,000 franchise business owners. We are the voice of the franchise community and the recognized authority on franchising in Canada. We speak for a business sector that represents every industry and touches the lives of every Canadian, in every community across the country.

Canadian franchises are projected to contribute more than $133 billion to the Canadian economy in 2025 and create jobs for almost two million Canadians. Canadian franchises enable almost 68,000 hardworking Canadians to be their own boss as the owner of their own small business franchise locations, serving their neighbours in communities from coast to coast to coast.

We believe that franchising is ultimately about people. It’s about everyday Canadians working in partnership, sharing success, and Growing Together®. At the CFA, we serve people in the Canadian franchise community by providing support, learning resources, growth opportunities, and advocating to protect the franchise business model.

Recent Accomplishments

The Canadian Franchise Association (CFA) fulfills the purpose of helping everyday Canadians realize the dream of building their own business through the power of franchising. Everything we do works toward that end. That’s why in 2024, the CFA continued to strengthen and advocate on behalf of the franchising industry in Canada, grow the CFA member community, and connect Canadians with franchise opportunities.

In 2024, that meant working with our CFA community to adapt to the current economic landscape in Canada and to prepare for the changes that will shape the future of franchising. The CFA’s latest strategic plan, encompassing the pillars of community, education, advocacy, and brand awareness, is being applied at every level of the organization to help us better serve our members and the industry as a whole.

Through this report you’ll see plenty of “firsts,” records broken, and goals exceeded. The key developments and accomplishments in 2024 centred around growing our community of members, delivering learning opportunities, advocating on issues that impact franchising, and bringing more Canadians into the franchising fold. Below you’ll see an overview of how our mission spurred us to further accomplishments this year.

Community (Membership & Networking)

The CFA is always working to grow our membership and create opportunities for our members to connect. This past year, we provided our members with new programs and benefits, offered opportunities for members to share experiences and learn from one another, and developed strategic partnerships to help address member needs.

Created opportunities to connect. In-person networking events provided CFA members the opportunity to meet and connect with one another. Six Meet & Greet events were held across the country in the Atlantic region, Pacific region, and Ontario, allowing more than 500 registrants to meet face to face. The CFA team also officially launched an in-person engagement program this year, creating a regular schedule to visit members and their offices, and keep community connection strong. The CFA’s popular annual member golf tournament was also a hit, bringing together more than 100 members at Royal Ontario Golf Club in Milton, Ontario.

Celebrated franchise excellence. 2024 CFA awards program winners were celebrated at the Recognition Awards Luncheon and Awards Gala, held at the CFA National Convention in Niagara Falls, Ontario, and highlighted in our CFA publications.

Welcomed new members. The CFA’s Member Onboarding committee and monthly onboarding webinars helped educate new members about the CFA and its offerings, as the CFA welcomed 46 new franchise brands and 56 new support service/supplier members to our community in 2024. The CFA membership team also fielded inquiries from 293 contacts interested in membership. We also launched a new online membership application and a lead nurturing program with Cadence Franchising, making the process of welcoming our new members more seamless than ever.

Deepened strategic partnerships. 2024 brought the CFA’s first global partnerships with other national franchise associations, the Association of Chain and Franchise Promotion Taiwan (ACFPT) and Philippines Franchise Association as well as continued work with the World Franchise Council, ensuring that the CFA is part of shaping the community of franchising on a global stage. The CFA also continued its strategic partnerships with the International Franchise Association (IFA), MVF Global, Global Franchise magazine, and the Association for Corporate Growth (ACG).

Invited business beyond our borders. The CFA successfully held the highest number of Expand Your Brand into Canada webinars ever in a fiscal year in 2024 (six), helping to educate international brands on the benefits of franchising in Canada, and joining the CFA.

Told the stories of our members. The CFA profiled and promoted our member brands this year through the Franchise Canada Chats podcast, online videos, exclusive web content, Franchise Canada magazine features, and marketing campaigns. From franchisee success stories to promoting member brand opportunities, we ensured our members’ voices were heard.

CFA FIRSTS

FIRST use of a new events feature in the CFA Community app, launched at the 2024 Franchise Law Day

Entered into the CFA’s FIRST global partnerships with franchise associations in the Philippines and Taiwan

Held the FIRST meetings of the relaunched Member Acquisition Committee

Launched our FIRST in-person engagement program for regular visits with members

Education

The CFA is committed to providing our members with the tools and information they need for franchise success. To maximize franchising knowledge and prepare for what the future will bring in the franchise industry, education products, resources, and events provide our members with everything from expert insights to facilitated peer-to-peer support and opportunities to share best practices. Enhanced the scope of our in-person events. The CFA’s annual Marketing Day event expanded to Marketing & Operations Day, with specialized programming developed to meet the needs of franchise operations. The annual Franchising Meets the Money event evolved, with educational roundtables supplementing this year’s event, which was the largest and most successful ever. We also increased educational programming at CFA events, including a total of 30 hours of educational seminars and roundtables (featuring 40 speakers) at 2024’s three Franchise Canada tradeshows.

Increased our digital education offerings. Our Learn & Grow webinar series expanded to 26 webinars in 2024 (up 53 per cent from the previous year), featuring 57 speakers and reaching more than 600 attendees. Recordings of these and other virtual learning sessions are also available for self-paced online learning.

Helped business owners consider franchising. Throughout 2024, the CFA held five Franchise Your Business events, educating small business owners on what it takes to turn a thriving business into a successful franchise system. More than 60 registrants learned from 30 speakers.

Connected with higher education. The CFA partnered with Humber College to deliver a presentation on Franchising – Entrepreneurship Fundamentals to future business leaders enrolled in the post-secondary institution.

Continued the growth of our CFE program. The “Canadianized” version of the Certified Franchise Executive (CFE) program, licensed from the International Franchise Association, reached 190 enrollments and celebrated the achievements of 52 graduates since launching in 2021. Fran-Guard Live training was offered twice, at the 2024 CFA convention and, for the first time, at the CFA offices, with four speakers and more than 60 attendees.

Offered educational events after hours. For the first time in CFA history, we launched an Evening Education series, with four CFE-accredited workshops delivered to over 50 attendees.

Advocacy

The CFA continues to work tirelessly to empower the franchise industry, advocating to the provincial and federal governments for policies that protect and strengthen franchising in Canada. The economic impact of franchising cannot be understated, and the CFA’s programs, contributions, and recommendations ensure that those holding power across the country recognize its value.

Held key meetings with government representatives across Canada. The CFA hosted its 2024 Franchise Awareness Day in May, holding 26 meetings with elected officials and staff, including a record 10 ministerial meetings.

Provided consultations to government to effect upcoming policy. The CFA provided a submission to the Government of Canada regarding the 2024 budget and consulted with the Ontario government on proposed amendments to the Arthur Wishart Act

Successfully opposed the proposed capital gains inclusion rate change. In response to the Government of Canada’s proposed change in the capital gains inclusion rate, the CFA helped build a coalition of other industry associations to highlight the effect these changes would have on everyday Canadians, including franchised small business owners. Along with garnering national media attention, this coalition caused the government to delay bringing the amendments forward for approval.

Shared the success stories of everyday Canadians through franchising. During Franchise Awareness Month in June, the CFA emphasized our members’ economic and community contributions to the Canadian economy. Franchise Awareness Month shared information and celebrated the benefits of the franchise sector, resulting in more than 79,000 social media impressions.

Kept CFA members in the know. The CFA sent out 47 advocacy updates to members in 2024, keeping them up to date on current affairs, legal developments, and economic news, while sharing other relevant news with our engaged audience of franchisors.

Ran the FIRST needs analysis through the CFA’s Education Advisory Committee to guide education planning and creation for franchisors

Launched the FIRST after-hours educational programming

Held the FIRST education roundtables at the Franchising Meets the Money event

FIRST time running the largest and most successful Franchising Meets the Money event

Successfully held the FIRST Marketing and Operations Day event

FIRST year that the CFA team and members met 10 Ministers of Provincial Parliament on Franchise Awareness Day

Held the CFA’s FIRST exclusive ministerial roundtable with the Attorney General of Ontario

FIRST time welcoming the Attorney General of Ontario as a keynote speaker at the 2024 Franchise Law Day

Brand Awareness

In 2024, the CFA continued another part of its mission: to educate the general public about the benefits of franchising and connect prospective franchisees with opportunities. Whether through our nationally-recognized podcast, Franchise Canada magazine, or our widely-followed social media accounts, the CFA worked to inform, educate, and make connections with the general public.

Brand awareness also extends to increasing the industry’s understanding of the value of CFA membership in our pursuit to increase membership and promote the Association on national and international levels. Through magazine and website content, social media, tradeshows, podcast episodes, videos, and public relations efforts, we continued to promote franchising and increase awareness of opportunities for Canadians to realize their dream of business ownership.

Promoted franchising to those seeking self-employment opportunities. Through Franchise Canada content, social media, PR work, and educational seminars, the CFA educated our audience about the franchise business model, highlighting its strength and resilience.

Shared franchisee success stories. We highlighted the stories of Canadian franchisees who are continuing to find success in the pages of Franchise Canada magazine, which garnered more than 70,000 digital impressions over six bi-monthly issues. Our exclusive web content, social media platforms, the Franchise Canada Chats podcast, and Franchise Canada TV videos also allowed us to reach new and diverse audiences.

Generated leads for our CFA members. Through all our brand awareness properties, we provided 35,766 leads to our CFA members, a 20 per cent increase from 2023.

Grew our general public audience. We reached an audience of more than 805,000 prospective franchisees through our brand awareness program, a 4 per cent increase from 2023 (not including media impressions on social media posts about brands). We sent more than 525,000 editions of Franchise Canada E-News to our audience of more than 30,000 active and engaged subscribers, and increased our social media following to more than 25,000 followers, achieving more than 3.3 million social media impressions.

Garnered recognition through our podcast. This year, Franchise Canda Chats was recognized as a finalist for Best Podcast at the National Magazine Awards: B2B. The podcast, which racked up nearly 3,500 plays in 2024, also held its first live taping at a Franchise Canada tradeshow.

Created media interest in franchising and its many opportunities. This year, our public relations efforts resulted in 169.6 million positive media impressions through 610 media stories, about 57 million more than the number of impressions in 2023.

Reached the next generation in franchising. The CFA provided education on franchising to the next generation, including university and college students.

Connected prospective franchisees with opportunities through Franchise Canada tradeshows. This year, more than 15,000 people registered to attend our three Franchise Canada Show tradeshows, held in Toronto and Vancouver.

CFA FIRSTS

FIRST time that Franchise Canada TV videos received more than 18,000 views, totalling 421 watch hours (up 65% over 2023) and had a 120% subscriber increase over 2023

Launched the FIRST Brand Awareness Committee of CFA members to promote and coordinate brand awareness strategies

Launched the FIRST Look for the Logo campaign to highlight CFA member brands and increase awareness of the CFA to the general public

Held the FIRST franchisee-focused media contest in collaboration with Reshift Media for the Small Business Month campaign

Helped create and launch the FIRST World Franchise Day, as part of the World Franchise Council, with the first date set for June 2025, including creation of the World Franchise Day logo

Welcomed more brand activations to the floor of the Toronto Franchise Canada tradeshow than ever before

Held the FIRST Brand Awareness Open Houses, welcoming members into the CFA office to connect with our brand awareness team

At the Franchise Canada tradeshow, held the FIRST live podcast taping of Franchise Canada Chats

Received our FIRST nomination for Best Podcast at the National Magazine Awards: B2B

Launched the FIRST New Member Directory Supplement

FIRST year that the CFA reached over 25,000 followers across all social media platforms, developing new social strategies to grow our following by 15%

Community (Membership & Networking)

The CFA’s work would not be possible without an active and engaged community. Year over year, the Association builds and maintains this community through membership acquisition and programming to help our members forge relationships, network, and create new connections, knowing that we are stronger together.

Over the course of 2024, the CFA helped foster such member relationships by hosting in-person networking events like Meet & Greets and our annual golf tournament, and launching an in-person engagement program to visit CFA members. Our CFA Membership App continues to provide unprecedented access to on-the-go resources for members, including a member directory. New live events integration into the app provided member attendees to CFA events this year with easy access to event agendas, speaker profiles, and more. Looking beyond our borders, the CFA also expanded into international partnerships in 2024 with franchise associations in Taiwan and the Philippines.

CFA Community HIGHLIGHTS

This year, we:

• Added a new Events feature to our CFA Community App, which was launched at the 2024 Franchise Law Day

• Successfully held the most Expand Your Franchise Brand Into Canada webinars in a fiscal year (six), helping to educate international franchise brands about the benefits of franchising in Canada and CFA membership

• Held our most successful Meet & Greet events in Pacific and Atlantic Canada

• Through a record number of member interactions—including features in our Franchise Canada Chats podcast, online videos, exclusive web content, and Franchise Canada magazine—brought our community of franchisors and suppliers together from coast to coast

• Entered into the CFA’s first global partnerships with the Association of Chain and Franchise Promotion Taiwan (ACFPT) and Philippines Franchise Association

• Launched a new online membership application that streamlines the process of joining the CFA

• Launched a lead nurturing program with Cadence Franchising to further promote CFA membership

• Relaunched the Membership Acquisition Committee (MAC) to continue building our CFA community

• Officially launched an in-person engagement program with members to visit their offices and locations on a regular schedule

CFA Community App

Following the launch of the CFA Community App in 2023, the Association remained committed to developing the app further in 2024 to enhance the member experience.

At the 2024 CFA Franchise Law Day event in Toronto, the CFA introduced live integration within the app to provide attendees with easy access to event agendas, speaker profiles, session content, and more.

The CFA Community App continues to evolve with even more exciting features to be added in the near future to provide members with more ways to connect with the Canadian franchising community. The Community App had been downloaded by more than 800 CFA Members on both iOS and Android devices!

Community by the Numbers

Total Member Count:

491

Franchise System Members:

308

Support Service/Supplier Members: 183

The CFA welcomed 46 new franchise brands and 56 new support service/supplier members to our community in 2024

785 new contacts added to Salesforce since January 1, 2024

105 members won a combined 180 CFA Awards in 2024

Franchise Meet & Greet Events

Our 2024 Meet & Greet events allowed members to gather in both casual and formal settings to connect and engage with one another. Attendees shared their thoughts and recent experiences, from the latest challenges facing the franchise industry to trends and opportunities on the horizon, and discussed how to adapt to legislation affecting franchising. All of that while celebrating the successes of fellow CFA members!

This year the CFA held several in-person Meet & Greet events in Ontario, Atlantic Canada, and Pacific Canada, along with the annual Holiday Meet & Greet, which included a fireside chat with CFA Board of Director members, in December 2024.

Since January 2024, the CFA has hosted Since January 2024, the CFA has hosted 6 Meet & Greet events

3 in Ontario, 2 in Pacific Canada, and 1 in Atlantic Canada— with 507 registrations total and 19 sponsors.

C-Suite Circle

Our membership includes 308 franchise system members, representing 494 brands Our 183 support service/supplier members represent 188 brands 293 inquiries about membership 26 member referrals

The CFA hosted a live C-Suite Circle event on September 10 at CIBC Square in Toronto. This event brought together C-suite executives of CFA franchise system members in a closed-door setting to discuss critical issues facing their businesses, gain valuable insight into the future of franchising, and forge stronger relationships with franchisor leaders from across Canada.

During this event, 45 attendees networked with other industry executives and debated, debriefed, and learned about trending topics in franchising. Facilitated discussion groups of 8-12 CEOs, presidents, and founders of franchise systems of similar sizes were able to strengthen connections while discussing the challenges they face in their business in a secure, trust-filled environment. The agenda also featured a glimpse into the financial future of franchising with CIBC senior economist Andrew Grantham, a C-suite panel and Q&A session, and a presentation focused on employee retention and customer engagement provided by Matt Rolfe of Pulse LLC.

CFA Golf for Advocacy Tournament

On June 25, 2024, the CFA hosted more than 100 members at Royal Ontario Golf Club in Milton, Ontario, for a day of fun and fellowship on the fairway. The event was made possible by 28 generous sponsors and the cooperation of the weather.

Exclusive to franchisors and industry suppliers, the annual Golf Tournament is designed to help franchise leaders make business connections and enjoy friendly competition, all while supporting the CFA’s advocacy work.

Member Feedback

We love to hear from our members! Here’s what they had to say about the CFA in 2024. Keep it coming by following us on social media (Facebook, X/ Twitter, LinkedIn, Instagram, and TikTok) or emailing us at membership@cfa.ca.

“Each step of the way we had guidance from the Association, other members, and the franchising community to ensure we took the right steps forward. Consider us raving fans and members for life!”

– Ken LeBlanc, PropertyGuys.com

“The community at CFA is very supportive with lots of opportunities to network and learn from others in the industry. If you want to elevate your franchise brand, being a CFA member is a must.”

– Dawn Mucci, Lice Squad.com

“If you want to get exposure for your brand, there’s no better way than using the CFA outlets for that exposure.”

– Kirk Allen, Reshift Media

Our Members: A Snapshot

CFA Membership Breakdown -

Where Canadian Franchise Association (CFA) member franchise systems operate*

CFA Membership BreakdownFranchise Support Services/ Suppliers

What Does the CFA’s Membership Look Like?

More than 650 member brands

Operating in over 60 different sectors CFA members represent 48,000+ franchised outlets across Canada

This logo identifies franchise systems and supplier companies as members of the Canadian Franchise Association. Canadians are encouraged to look for this symbol when researching franchise opportunies or assembling support professionals to assist in their search because CFA members are commited to excellence in franchising and follow the CFA’s Code of Ethics.

Help Us Grow the CFA Community!

Do you know a franchise or supplier that should join the CFA? Participate in the CFA’s Refer-a-Member program!

Your referral will help us to recruit more new members into the CFA community so we can work to fulfill our mission of Growing Together®.

More members in our CFA community means:

A stronger collective voice for franchising as part of the CFA’s advocacy and government relations work

Greater buying power for the CFA Member Savings Program

A broader network to connect with (and learn from)!

Become a Star Recruiter: For every company you refer that joins the CFA, you’ll receive a FREE Social Media Post, valued at $500!

Thank you to the following Star Recruiters, who helped bring in new CFA members over the past year:

• Andrea Breden, Cassels Brock & Blackwell LLP

• Brian Bazely, Bazely Consulting

• Carey Smith, ZayZoon

• Carla Browne, Real Property Management

• Chad Finkelstein, Dale & Lessmann LLP

• Deepak Malik , Charcoal Construction

• Frank Robinson, Cassels Brock & Blackwell LLP

• Frank Zaid, Frank Zaid FRANlegal Support Services

• Fraser Clarke, Massage Addict

• Gary Prenevost , FranNet

• Gerry Docherty, Good Earth Coffeehouse

• Jackson Loychuk , 30 Minute Hit

• Joel Friedman, Southbrook Business Development Group

• John Prittie, Koala Insulation

• Kirk Allen, Reshift Media

• Larry Weinberg , Cassels Brock & Blackwell LLP

• Mark Siebert , iFranchise Group

• Michael Melvin, McInnes Cooper

• Nishant Verma, Franchise to World

• Peter Snell, Cassels Brock & Blackwell LLP

• Richard Davies, DYS Franchise Consulting

• Ryan Shorten, Metal Supermarkets

• Steven Waterhouse, British Swim School

All recruiters will be recognized in our CFA Updates at CFA National Convention. For more information, contact Shivam Sharma at ssharma@cfa.ca or Jill Todd at jtodd@cfa.ca. You can also visit https://cfa.ca/refer-member to learn more.

Education

Educating members on the franchise industry is one of the primary goals of the CFA, and in 2024, the opportunities for education, driven by our members’ expertise, increased.

The CFA built upon its schedule of live events with speaker panels at Franchise Canada Shows, Meet and Greets, our National Convention, and Franchising Meets the Money, as well as introducing the new Marketing & Operations Day event. These events allowed our members to connect face to face and absorb critical expertise from our suite of member experts.

Our live digital webinars and on-demand offerings were also expanded, through weekly Learn & Grow sessions covering financing, legal developments, marketing, and a range of other essential topics. Additionally, five virtual Franchise Your Business sessions showcased franchise experts with critical insights into how to scale through the franchise business model. Furthermore, the novel education opportunities continued as the CFA launched the Evening Education series, a CFEaccredited series of workshops offered after hours for the first time in CFA history.

The CFA’s Certified Franchise Executive (CFE) program entered its third year since launching in Canada through the CFA and grew to over 100 active candidates and more than 50 designates. The flagship course, the Fran-Guard program, also expanded in 2024, with two live sessions, including the first-ever in-person learning session at the CFA office during the summer.

CFA Education HIGHLIGHTS

• 351 speakers shared their knowledge across all CFA events

• The Learn & Grow series had over 600 attendees across 26 events

• The Evening Education series accrued over 50 attendees in its first year.

• Offered

4,550 CFE Education Credits, 50% more than in 2023

CFA National Convention

The CFA National Convention, which brings together the most elite franchise minds from across the industry, increased its educational offerings in 2024. 83 sessions were held, up from 79 in 2023.

The industry descended on Montreal for the three-day conference, themed “Leading the Future through Innovation,” and took part in a myriad of learning and networking opportunities, made connections with leading and burgeoning brands in the franchise space, shared new developments, and examined the challenges and opportunities of the year ahead.

393 Registrations 84 Speakers

48 Sponsors 83 Educational Sessions

Education by the Numbers

351 speakers shared their knowledge

300 total education hours provided

51 educational events offered by the CFA

600 attendees at Learn & Grow sessions

4

CFE-accredited Evening Education workshops, offered after-hours for the first time in CFA history

Franchise Law Day

At the annual Franchise Law Day, held at Toronto’s Old Mill Inn & Spa on September 19, attendees engaged in a series of roundtables and interactive sessions, including a keynote address from Ontario’s Attorney General, Hon. Doug Downey, KC. The top minds of the franchise legal industry came together to discuss details surrounding the scaling of AI, alternative dispute resolution, and critical developments in real estate and leasing, among other hot-button issues.

164 Registrations 18 Sponsors

48 Speakers, 25% more than 2023

Franchise Your Business

The Franchise Your Business (FYB) seminar series reached new heights in 2024, sharing the advantages of the franchise business model with entrepreneurs looking to scale their businesses quickly, cost-effectively, and successfully. Over 25 hours, the virtual events platformed experts in consulting, legal, accounting, and marketing, and showcased the success of existing franchisors who shared the challenges and successes they experienced on their own franchising journeys.

5 Events 60 Registrations 30 Speakers

25 Hours of Content

Franchising Meets the Money

Welcome to the Networking Reception

Following the inaugural live edition of Franchising Meets the Money (FMTM), 2024’s edition built on the previous year, with more educational content tailored for C-suite executives, founders, and high-level decision makers behind some of the biggest and best franchise systems.

The one-day event provided engaging insights into the growing connections between the franchise and private equity industries. Topics covered at the event included a review of the risk and reward of private equity sales, the impact of the financial advisor’s role in dealmaking, and an analysis of what to look for in a prospective investor. Hosted by Cassels, attendees were able to take advantage of cuttingedge expertise and a prime networking opportunity.

93 Registrations, an increase of 35% over 2023

18 Speakers 8 Sponsors

Marketing and Operations Day

On May 16, 2024, the CFA held its annual Marketing and Operations Day at Old Mill in Toronto. Through keynote speakers and informative sessions, attendees learned about the latest trends and strategies in the field and delved into topics such as integrating marketing strategies with operational efficiency, leveraging data-driven insights for targeted campaigns, and fostering seamless experiences for clients and customers. It was also a valuable networking opportunity for our members, as industry experts, franchise professionals, and potential collaborators forged connections and shared best practices.

127 Registrations 28 Speakers

21 Educational Sessions 12 Sponsors

Learn & Grow Webinars

The Learn & Grow webinars, offered for free by the CFA, are designed to keep attendees up to date on the hot topics in the franchising industry and beyond, including changes to immigration policy, marketing on a franchisee level, multiunit operation, and much more. Elevate & Empower events, focused on the experience of women in franchising, addressed unique barriers and introduced tips to effectively harness the potential of women in franchise systems through support and empowerment. In total, the CFA hosted 26 hours of inspiring educational content, a 53 per cent increase over 2023.

26 Webinars 600 Attendees 57 Speakers

Evening Education Series

For the first time in CFA history, the CFA provided CFEaccredited workshops to members after hours to encourage additional learning on key topics. Four evening education sessions, each including two parts, were held in the past year, including:

• History and Fundamentals of Franchising

• Weighing Business Decisions vs. Legal Risks in Designing a Franchise Strategy

• Managing Franchisee Underperformance

• Managing Franchise Resales 4 Speakers 50+ Attendees

Certified Franchise Executive (CFE) Certification Program

In the fourth year of the CFA’s CFE Certification Program, we offered more opportunities than ever for individuals and organizations to accelerate their growth through specialization. In 2024, the CFA offered 4,550 credit opportunities, representing a 50 per cent increase over the amount offered in 2023. The program also had a substantial increase of enrollees, with 33 franchise professionals committing to elevate their professionalism and set new standards for training. With more than double the enrollees of the previous year, the CFE Program continues to be an exciting, attractive opportunity for upskilling in the Canadian franchise industry. To learn more about the program and how to register, visit cfa.ca/cfe-program or contact Mary MacDonald at mmacdonald@cfa.ca.

Fran-Guard Live

The live Fran-Guard session was offered to members twice in 2024, including at CFA National Convention and for the first time ever, at the CFA office for in-person summer training.

4 Speakers 60+ Attendees

CFE Program Graduates

$100 OFF 1st Certified Franchise Executive (CFE) enrollment & $50 OFF the 2nd CFE enrollment OR

In recognition of their commitment to excellence in the franchise industry, join us in celebrating the following professionals who graduated from the CFE program in the past year:

1. Cliff Campbell , A Buyer’s Choice Home Inspections

2. Darci Campbell , A Buyer’s Choice Home Inspections

3. Melissa Cattini , MLT Aikins

4. Trisha Chambers , Wise Cracks

5. Rick Chittley-Young , MNP LLP

By the Numbers

4,550

CFE education credits offered, a 50% increase over 2023

52 CFE graduates in 2024

39 enrollments

4 recertifications

2 Fran-Guard Live sessions, offered at the CFA office for the first time

14. Mike Kuberski , MOLLY MAID Canada

15. Mary MacDonald , Canadian Franchise Association

16. Steve Moorman , The UPS Store Canada

17. Meaghan Palo, Pizza Pizza

For more information on the Certified Franchise Executive Program, please visit: https://cfa.ca/cfe-program/

6. Kimberly Chohan , Boston Pizza

7. Emily Coulson , Gowling WLG

$100 OFF one (1) Fran-Guard registration (CFE’s required course on franchise legislation across Canada) company:

8. Jeremy Demont , PropertyGuys.com

9. Debbie Etherton , M&M Food Market

10. Nuttha Goutier, Sabai Thai Spa

11. Jeff Horst , Thryv

18. Andy Pereira , ServiceMaster of Canada

19. Martin Robertson , Oxford Learning Centres

20. Shivam Sharma , Canadian Franchise Association

21. Ryan Shorten , Metal Supermarkets

22. Sam Sokoloff, Cassels, Brock and Blackwell LLP

23. Michelle Tigley, Canadian Franchise Association

24. Nishant Verma , Franchise to World

12. Michael Hyam , National Event Management

Contact David Black at dblack@cfa.ca for more details.

13. Steven Inglefield , AC Inc.

25. John Yiokaris , Sotos LLP

Advocacy

The CFA’s Advocacy team is the first line of defence in protecting and advancing franchising in Canada. It monitors government regulations, programs, and announcements and engages with elected officials from coast to coast to ensure they are informed about the benefits of franchising.

In 2024, the advocacy team worked tirelessly to ensure decision makers at all levels of government understand the franchise business model and the important role it plays in supporting the country’s economy and the livelihoods of the nearly two million Canadians who are employed by franchise businesses.

Through both in-person and virtual meetings with government representatives, the CFA continues to emphasize our value within the halls of power across Canada. We held one of our biggest Franchise Awareness Days on May 29, where franchisors, franchisees, and suppliers all came together in collective defence of the franchise industry. CFA members held 26 meetings with elected officials and senior staff at Queen’s Park in Toronto, including meetings with 10 ministers. We raised many issues important to members, including common employer, changing workforce demographics, and the impact of legislation and current affairs on small businesses and the entrepreneurial Canadians who run them.

Throughout the year, the CFA and its members engaged with the federal and provincial governments through pre-budget consultations, opposition to proposed capital gains inclusion rate changes, and proposed amendments to the Arthur Wishart Act. The CFA continues to engage with the Government of Saskatchewan as it works to proclaim the Franchise Disclosure Act

Advocacy HIGHLIGHTS

• Most ministerial meetings at Franchise Awareness Day with 10 meetings

• Consulted with the Government of Canada as part of the development of the 2025 budget

• Proposed a series of common-sense amendments to the Arthur Wishart Act

• Coordinated with other leading industry associations in Canada to oppose proposed increases to the Capital Gains Inclusion Rate

• Welcomed the Attorney General of Ontario, the honourable Doug Downey, KC, to give a keynote address at the 2024 Franchise Law Day

• Held an exclusive ministerial roundtable with the Attorney General of Ontario

KEY ACCOMPLISHMENTS

Arthur Wishart Act Consultation

Following the success of Franchise Awareness Day in 2024, the CFA continued to engage with the Minister of Public and Business Service Delivery on proposed amendments to the Arthur Wishart Act . Through this engagement, the CFA was invited to make recommendations on simple changes that the Ontario government could make to provide further clarity in the Act. The CFA established a subcommittee, chaired by Larry Weinberg, which included Ryan Picklyk, David Druker, Todd Wylie, Sherry McNeil, Nathan Oxford, Andraya Frith, and Peter Viitre.

Advocacy by the Numbers

$57,710 raised to support advocacy initiatives

47

Advocacy Updates sent to members

26 elected and public officials who met with the CFA during Franchise Awareness Day

79,388 social media impressions through the Franchise Awareness Month campaign

KEY ACCOMPLISHMENTS continued

Capital Gains Inclusion Rate Change

As part of the 2024 federal budget, the Government of Canada proposed changing the capital gains inclusion rate to 67 per cent on all gains over $250,000 in a given year. As part of this change, the government argued that it would affect the roughly 0.13 per cent of Canadians who have an annual average income of $1.33 million. In reality, these changes would affect many franchised small business owners who invested everything they had into their businesses, planning to rely on the income from a sale to fund their retirements.

In response, the CFA helped to build a coalition of industry associations to oppose the proposed changes and to highlight the effect they would have on everyday Canadians, including franchised small business owners. This coalition received significant national media attention and caused the federal government to delay bringing the amendments forward for approval.

With the prorogation of parliament in early 2025, these proposed changes will not move forward for the foreseeable future, and the Canada Revenue Agency has been instructed to stop their implementation.

Joint Letters

Over the course of 2024, the CFA worked with other industry associations to send joint letters on behalf of the business community in Canada ensuring that supply chains were protected. The CFA helped to apply pressure on the Class 1 railway labour disruptions, BC Ports Labour Disruptions, CBSA Labour Disruptions, and potential labour disruptions at the Port of Montreal and Air Canada. The full joint letters are available in the Advocacy tab of the Members Only Area of CFA.ca.

Franchise Awareness Day in Ontario

Franchise Awareness Day 2024 took place on May 29 at Queen’s Park in Toronto, Ontario. The CFA met with 26 Members of Provincial Parliament (MPPs) and senior staff to raise awareness of the franchise business model and the importance of the franchisee-franchisor relationship, and to lobby for the franchise business community. Some of the issues the CFA brought to the attention of these elected officials included clarification surrounding common/joint employer, the changing workforce, and the regulatory burdens on small business.

The MPPs and staff members we met with included:

• Hon. Peter Bethlenfalvy’s staff

• Stephanie Bowman, MPP, OLP

• Rick Byers, MPP

• Hon. Paul Calandra

• Rudy Cuzzetto, MPP

• Hon. Doug Downey, KC

• Hon. Mike Harris

• Kevin Lynch, Premier’s Office

• Hon. Todd McCarthy

• Hon. Caroline Mulroney

• Hon. Sam Oosterhoff

• Hon. David Piccini’s staff

• Natalie Pierre, MPP, PCPO

• Hon. Nolan Quinn

• Sheref Sabawy, MPP, PCPO

• Amarjot Sandhu, MPP, PCPO

• Stéphane Sarrazin, MPP, PCPO

• Brian Saunderson, MPP, PCPO

• Laurie Scott, MPP, PCPO

• Hon. Prabmeet Singh Sakaria’s staff

• Dave Smith, MPP, PCPO (Peterborough-Kawartha)

• Hon. Graydon Smith

• Laura Smith, MPP, PCPO

• Marit Stiles, Leader of the Opposition, NDP

• Hon. Nina Tangri

• Hon. Charmaine Williams

In 2024, the CFA and its members actively engaged key decision-makers on behalf of the franchise community in Canada. Much effort was made to help grow the reach of the CFA’s relationships within the Government of Ontario. After a very successful Franchise Awareness Day, the CFA continued to foster relationships with key elected officials in Government. Most notable of this work is the ongoing dialogue with Hon. Todd McCarthy, that culminated with the Minister requesting the CFA recommend amendments to the Arthur Wishart Act

The CFA continues to be active in monthly meetings with the Federal Commissioner of Employers Business Liaison Group. This group gives the CFA the opportunity to gain key insights on actions taken by the federal government that affect employers and helps to coordinate an industry response through the Commissioner and their office.

Attorney General of Ontario at Franchise Law Day

In a CFA first, the Hon. Doug Downey, KC, the Attorney General of Ontario, accepted an invitation to attend the 2024 Franchise Law Day and delivered a keynote address to attendees. Additionally, Minister Downey agreed to meet with selected members to discuss key priorities for our membership. The conversation was very beneficial, with the Attorney General providing valuable feedback that the CFA continues to incorporate into its advocacy efforts.

Franchise Awareness Month

In June 2024, the CFA highlighted member franchisees in our Franchise Awareness Month campaign. Emphasizing franchisees’ roles as local small business owners, we focused on their community and economic contributions. Throughout the month, we drove this key messaging about franchising via social media and the CFA’s weekly email campaigns.

Franchise Awareness Month helped to raise awareness among all Canadians about the franchise industry, by sharing success stories about franchisees, celebrating the philanthropy that franchisees provide to their communities, educating the public about various franchise sectors, and more.

Key social media stats:

9,388 Impressions (9% increase from 2023)

3,085 Clicks (15% increase from 2023)

1,523 Likes (37% increase from 2023)

132 Shares (10% increase from 2023)

Advocacy Updates

The CFA sent out 47 advocacy updates to members in the past year, keeping them up to date on current affairs, political and economic news, updates to government programs, and any other news or resources that would be helpful for franchisors and franchisees.

What’s on the Agenda for 2025

With elections on the horizon this year, the CFA is prepared for potentially significant change, federally and provincially in Ontario. CFA Advocacy has prepared to defend and advance franchising across Canada.

With the Ontario General Election taking place at the end of February, the CFA and its members are perfectly positioned to lobby the new government at the next Franchise Awareness Day on May 28, 2025, at Queen’s Park in Toronto, Ontario.

During this year’s event, the franchise community will continue to advocate on key issues including common employer, labour relations, franchise disclosure, the minimum wage, employment standards, and fairness for franchised small businesses.

A federal election is expected to take place in 2025, and the CFA is prepared to make franchise issues an election issue in key ridings across the country. We will be prepared for our members to get in front of the new government to advocate for policies that support the growth of franchising through small business issues like access to labour and capital, as well as reducing the regulatory burden.

Together, the franchise community will continue to effect change and provide the support that you, our members, need.

Brand Awareness

In 2024, the CFA continued its brand awareness mission, helping our members emphasize their standing across Canada’s business landscape and further ingratiating them in the minds of Canadian entrepreneurs as a stable, lucrative opportunity. The CFA also produced a range of valuable resources and tools under our Franchise Canada banner to help prospective entrepreneurs and the general public successfully launch their franchise businesses.

In 2024, the Franchise Canada brand continued to play a key role in increasing awareness of franchising and CFA member brands to prospective franchisees, reaching an audience of 805,219. The Franchise Canada Shows in Toronto and Vancouver brought our member brands face to face with the next class of educated, engaged franchisees. Their passion for Franchise Canada content extends to the digital realm as well. Viewers watched 422 hours of video on the Franchise Canada YouTube channel, increasing the time spent watching by 65 per cent over 2023. In addition, our primary newsletter, Franchise Canada E-News, was received over 525,580 times, over 166,000 more times than the previous year. We shared the stories of our member brands with over 30,000 E-News subscribers, and shared great franchise opportunities with more than 22,000 E-blast subscribers.

Through social media, the CFA’s digital presence grew in 2024, leading to a 15 per cent increase in followers, a 70 per cent increase in impressions, and a 111 per cent increase in engagement. Campaigns for Franchise Awareness Month, Small Business Month, Franchisee Appreciation Month, and the Franchise Canada Show enhanced our digital presence by positively reflecting the value and success of local franchisees across Canada. Our PR efforts focused on increasing awareness about the franchise business model and the role it plays in local communities, resulting in more than 169.6 million positive media impressions.

Brand Awareness HIGHLIGHTS

• Achieved 3,386,966 social media impressions

• Increased views of Franchise Canada TV content by 65%

• Delivered more than 525,580 issues of Franchise Canada E-News to more than 30,000 subscribers

• Increased social media engagement by 111%

• Increased audience reach by 4%, to 805,219

• Launched the Brand Awareness Committee

• Launched the Look for the Logo campaign to highlight CFA members and their commitment to franchise excellence

• Launched the Brand Awareness Open House series to provide brand awareness strategies and solutions in a live setting

• Directed the launch of the inaugural World Franchise Day on June 11, 2025

Franchise Canada magazine & Franchise Canada Online

Each issue of Franchise Canada magazine is published on FranchiseCanada.Online and promoted to the CFA’s 24,000-plus social media audience. New issues and digital features are also promoted through Franchise Canada E-News to more than 30,000 engaged subscribers. Digital flipbooks of Franchise Canada are available on Issuu, where they received 72,241 impressions and 12,968 reads. While publishing our great regular content, we increased our distribution of online-exclusive articles, making FranchiseCanada.Online a destination of knowledge for the franchise industry.

LookforaFranchise.ca

Throughout 2024, the CFA implemented various features on LookForaFranchise.ca—our official online franchise directory—to enhance the user experience and visibility for advertising brands on the website. This included the introduction of a LookForaFranchise.ca blog feed to provide advertisers with an additional platform to showcase their franchise opportunity. LookForaFranchise.ca continues to grow and serve as a valuable brand awareness tool for CFA members, generating an average of 20,221 unique page views per month in 2024.

Franchise Canada Chats

In 2024, Franchise Canada Chats continued its mission of introducing the world to experts and local franchise owners in the Canadian franchise industry. Between interviews with driven franchisees and established members of the industry, Franchise Canada Chats also addressed concerns around AI and shared advice and expertise through our annual special episode featuring the Franchisees of the Year. In 2024, the industry took notice. Franchise Canada Chats was recognized as a finalist for Best Podcast at the 2024 National Magazine Awards: B2B, showcasing the excellence of our podcast among the wider industry of business-to-business media and services. We also brought the podcast directly to new audiences as a live event at the Franchise Canada Show in Toronto. Look out for season 9 of Franchise Canada Chats in Spring 2025!

Franchise Canada TV

As we provide our audience with more ways to interact with and learn from our range of excellent member brands, throughout 2024 we focused on driving our video content, showcasing in-store walkthroughs, head office visits, and grand-opening events. As a result of this promotion, Franchise Canada TV (FCTV) generated more than 133,926 impressions, a 45 per cent increase over 2023. Viewers watched FCTV for a total of 422.7 hours, a 65 per cent increase over 2023.

Franchise Canada Shows

The CFA brought its Franchise Canada Show back to Toronto and Vancouver for another successful year of connecting franchise brands with people looking for opportunities in person. Across three shows, prospective small business owners had the opportunity to speak with 138 exhibitors and attend 46 educational sessions. The Ask the Expert roundtables also introduced future franchisees to established leaders in the space, allowing them to glean information on topics including financing for franchisees, navigating the path toward franchise ownership, and what to consider when evaluating franchises. By facilitating these roundtables, our members demonstrated their leadership among the wider franchise community, along with sharing their expertise with the public.

15,037 Registrations 41 Speakers 46 Educational Sessions

Brand Awareness by the Numbers

805,219 prospective franchisees reached through our brand awareness program

35,766 leads delivered to members across all channels

169,600,000+ media impressions

3,386,966 social media impressions

25,413 social media followers

525,580 E-News issues delivered

30,036 Franchise Canada E-News subscribers

22,487 E-Blast subscribers

611,988 unique events between January 1, 2024 and December 31, 2024 on LookforaFranchise.ca

6,625 requests for more information about franchise opportunities delivered to CFA members in 2024 through LookForaFranchise.ca

422 hours of Franchise Canada TV content watched

New Brand Awareness Initiatives

In addition to the existing brand awareness products, the CFA created many new touchpoints to interact with our audience and emphasize our presence as the premier franchise organization in Canada, providing best-in-class resources to help people make their business ownership dreams become reality.

Look for the Logo

The Look for the Logo campaign serves to further stratify CFA member brands in Canada’s business landscape. The campaign encourages those researching franchise opportunities to Look for the CFA Logo, as CFA member brands are held to a high ethical and professional standard; choosing a CFA member means you can trust that you’re choosing to invest in a highly qualified brand that’s committed to franchise excellence. The campaign also reinforces that when you choose a CFA member brand, you’re gaining access to the CFA community and its range of valuable resources.

Brand Awareness Open House

The CFA launched its Brand Awareness Open Houses, an activation series that allows CFA member representatives to meet face to face with our Content & Marketing team to learn more about CFA products they can leverage to build a comprehensive brand awareness strategy. This also provides an opportunity for members to hear from their peers and gather new insights through informative speakers and presentations.

New Member Directory Supplement

The CFA launched a supplement to our annual Franchise Canada Directory that introduces the latest CFA member brands to our audience. This provided an opportunity for new brands that entered or re-entered CFA membership outside of our normal membership timeline to have another touchpoint with our engaged audience. It also provided an opportunity for Franchise Canada readers to engage with the latest franchise brands in Canada.

Media Relations

In 2024, the CFA continued to express itself as the leading voice of Canada’s franchise industry, by focusing on promoting the benefits of franchising to the general public. The CFA generated 169.6 million positive media impressions through 610 media stories during its 2024 fiscal year, about 57 million more than the number of impressions achieved in 2023.

This increase is driven by the promotion of the CFA Awards Program and its winners—stories that were picked up in local media outlets across the country. Participation in media stories educating the general public about the franchise business model, and expressing franchising as an opportunity for new Canadians, as well as the contributions of franchisees to their local communities, drove additional success through the campaigns.

Social Media

The CFA’s social media presence continued to grow in 2024, increasing our reach on several platforms. As of January 31, 2025, the CFA had 25,413 followers across its social platforms. We continue to use engagement analysis, represented by clicks, reactions, and likes, to drive our social media content strategy. Key campaigns for Franchise Awareness Month, Small Business Month, Franchisee Appreciation Month, and the Franchise Canada Show piloted strong growth in our social media presence:

15% increase in followers

70% increase in impressions

111% increase in engagement

Moving toward the future, our focus will remain on growing our social media presence, while also encouraging audiences to regularly engage with the content through likes, shares, comments, and more.

World Franchise Day

World Franchise Council Declares June 11 Inaugural World Franchise Day

In February, the World Franchise Council (WFC) officially declared June 11, 2025 the first-ever World Franchise Day. Established by the WFC, this global initiative recognizes the contributions of franchisees as small business owners in their communities, and the major economic impact that franchising has locally, nationally, and worldwide. It will bring together WFC member associations to celebrate the international franchise community and increase awareness of the franchise business model across the globe.

This initiative began with the CFA, which brought the concept to the WFC meetings in November 2024. The CFA team has worked collaboratively with Reshift Media and key stakeholders at the CFA and WFC to establish the event, including creating a launch plan and marketing assets to ensure coordinated celebrations throughout the world this June.

We will be looking to our CFA members to participate in the global celebrations by highlighting the role their franchisees play in their local communities and encouraging consumers to visit their locations on World Franchise Day. We will also be seeking member support as we aim to engage media and government officials to reach a broader audience with our key messages about franchising.

The CFA’s official launch for World Franchise Day took place from the main stage of CFA National Convention in Niagara Falls, Ontario on Sunday, April 6.

We look forward to Celebrating Franchising with our CFA member community on June 11!

For more information about World Franchise Day and to learn more about how you can participate in the celebrations, please visit www.cfa.ca/members-only/world-franchise-day/ or contact Lauren Huneault at lhuneault@cfa.ca.

The CFA team participated in World Franchise Committee meetings at the IFA Conference in Las Vegas in February, where the WFC made the official World Franchise Day declaration.

The CFA would like to thank Reshift Media and the Canadian World Franchise Day Subcommittee for their work on launching this initiative, and for participating in the WFC meetings, where they served as World Franchise Day ambassadors.

The CFA delegation at the WFC meetings included:

• Kirk Allen, co-founder & COO of Reshift Media

• Steve Buors, co-founder & CEO of Reshift Media

• David Druker, president & CEO of The UPS Store Canada and past chair of the CFA Board of Directors

• Lou Gervasi, CFA senior director, membership & member programs

• Sherry McNeil, CFA president & CEO

• Ryan Picklyk, senior director, strategic partnerships and franchising at A&W Food Services of Canada and chair of the CFA Board of Directors

Celebrating Franchise Excellence

Our annual CFA Awards Program celebrates the foundation of Canadian franchising by recognizing excellence across the industry. Participation is free and exclusive to CFA members, with winners receiving free editorial in Franchise Canada, bonus media coverage, and a powerful marketing tool to recruit franchisees.

The awards program includes the Awards of Excellence, Franchisee of the Year, Franchisees’ Choice Designation, and Recognition Awards.

The 2024 Franchisees’ Choice Designation Recipients

Introduced in 2011, the Franchisees’ Choice Designation recognizes CFA Awards Program participants who have achieved a score that exceeds the benchmark established by the CFA and have demonstrated excellence in franchisee relations, teamwork, and communications.

• 30 Minute Hit

• A&W Food Services of Canada

• Au Pain Doré

• BeaverTails

• CertaPro Painters

• COBS Bread

• Days Inns Canada

• Driverseat

• Edo Japan

• EverLine Coatings and Services

• FASTSIGNS International

• Fire-Alert Franchising Ltd.

• GoliathTech Inc.

• Heart To Home Meals

• Hickory Dickory Decks

• Inspiration Learning Center –Tutoring and Private School

• Jani-King Canada

• JDI Cleaning Services

• Kentucky Fried Chicken Canada Company

• Ledgers Canada

• MaidPro

• Mary Brown’s Chicken

• Massage Addict

• MaxWell Realty Inc.

• Megamind Learning Centre

• Men In Kilts

• MOLLY MAID Canada

• Motel 6

• New Creations

• Osmow’s Shawarma

• Oxford Learning Centres

• Oxygen Yoga & Fitness

• Pacini

• Paul Davis Restoration

• Pizza Nova

• Pizza Pizza

• Prep ‘n Sell

• Print Three Franchising Corporation

• PropertyGuys.com

• PuroClean

• Quesada Burritos & Tacos

• Real Property Management

• Right at Home Canada

• Scholars

• ServiceMaster Restore

• SpeedPro Canada

• Summit Property Group

• Symposium Cafe Restaurant & Lounge

• The Lunch Lady

• Triple O’s

• TWO MEN AND A TRUCK Canada

• UCMAS Canada

• UROSPOT

• Wendy’s Restaurants of Canada Inc.

• Willowbrae Academy

• Wise Cracks

• WP Creations Lifecasting & Jewelry Studios

Celebrating Consecutive Years of Franchise Excellence

Congratulations to the following brands for achieving the Franchisees’ Choice Designation for multiple consecutive years.

14 CONSECUTIVE YEARS

• CertaPro Painters

• COBS Bread

• Edo Japan

• Mary Brown’s Chicken

• Pizza Nova

• PropertyGuys.com

• Symposium Cafe Restaurant & Lounge

• TWO MEN AND A TRUCK Canada

• UCMAS Canada

13 CONSECUTIVE YEARS

• PuroClean

12 CONSECUTIVE YEARS

• FASTSIGNS International

• SpeedPro Canada

11 CONSECUTIVE YEARS

• BeaverTails

• Fire-Alert Franchising Ltd.

• Pizza Pizza

• Print Three Franchising Corporation

10 CONSECUTIVE YEARS

• A&W Food Services of Canada

9 CONSECUTIVE YEARS

• Hickory Dickory Decks

• Scholars

8 CONSECUTIVE YEARS

• Driverseat

• Triple O’s

7 CONSECUTIVE YEARS

• Inspiration Learning Center

• Oxford Learning Centres

• Paul Davis Restoration

• Right at Home Canada

• Wendy’s Restaurants of Canada Inc.

6 CONSECUTIVE YEARS

• Jani-King Canada

• WP Creations LifeCasting & Jewelry Studios

5 CONSECUTIVE YEARS

• Massage Addict

• MaxWell Realty Inc.

• Prep’n Sell

• Quesada Burritos & Tacos

• Willowbrae Academy

CFA Recognition Awards

The CFA Recognition Awards celebrate individuals and franchise systems for their outstanding achievements, contributions, and philanthropic endeavours within the franchise community.

DISTINGUISHED FRANCHISE SUPPORT SERVICE/SUPPLIER AWARD

Royal Bank of Canada (RBC)

LIFETIME ACHIEVEMENT AWARD

Ryan Smolkin

DIVERSITY & INCLUSION CHAMPION AWARD

UCMAS Canada

CFA OUTSTANDING CORPORATE CITIZEN AWARD

Osmow’s Shawarma

HALL OF FAME AWARD

Subway Canada

CFA VOLUNTEER LEADERSHIP EXCELLENCE AWARD

Larry Weinberg, Cassels Brock & Blackwell LLP

GRAND PRIZE WINNER

TRADITIONAL FRANCHISE

Willowbrae Academy

Awards of Excellence

The highest standard of franchising excellence in Canada, the CFA Awards of Excellence recognize franchise brands that have demonstrated superior franchise relations, leadership, business planning, marketing, training and support, ongoing operations, and communications in the Traditional Franchise and Non-Traditional Franchise categories.

TRADITIONAL FRANCHISES 6-15 FRANCHISEES

GOLD

Inspiration Learning Center –Tutoring And Private School

SILVER

Megamind Learning Centre

BRONZE

UROSPOT

TRADITIONAL FRANCHISES

30-99 FRANCHISEES

GOLD

Triple O’s

SILVER

Print Three Franchising Corporation

BRONZE

Edo Japan

TRADITIONAL FRANCHISES 16-29 FRANCHISEES

GOLD

Willowbrae Academy

SILVER

MaxWell Realty Inc.

BRONZE

Symposium Cafe Restaurant & Lounge

TRADITIONAL FRANCHISES 100+ FRANCHISEES

GOLD

Pizza Nova

SILVER

A&W Food Services of Canada

BRONZE

Mary Brown’s Chicken

GRAND PRIZE WINNER

NON-TRADITIONAL FRANCHISE MaidPro

NON-TRADITIONAL FRANCHISES 6-15 FRANCHISEES

GOLD MaidPro

SILVER Wise Cracks

BRONZE Prep’n Sell

NON-TRADITIONAL FRANCHISES 16-29 FRANCHISEES

GOLD

EverLine Coatings and Services

SILVER TWO MEN AND A TRUCK Canada

BRONZE CertaPro Painters

NON-TRADITIONAL FRANCHISES 30+ FRANCHISEES

GOLD New Creations

SILVER

Paul Davis Restoration

BRONZE Right at Home Canada

Franchisee of the Year

The CFA Franchisee of the Year Award is presented to franchisees who have demonstrated an overall star quality within their franchise. Awards are presented to Gold, Silver, and Bronze franchisees in the Traditional category (brick-and-mortar locations) and in the Non-Traditional category (mobile or home-based franchises), all of whom have been franchising with their brand for at least two years.

TRADITIONAL FRANCHISES

GOLD

Alicia Baker, DermaEnvy Skincare

SILVER

Neelam Bandali, Kumon Math & Reading Centres

BRONZE Wanda and Lawson

MacEachern, Hallmark

NON-TRADITIONAL FRANCHISES

GOLD

Candice Parent, MOLLY MAID Canada

SILVER

Justin Callon, Andrew Jackson, and Billy Van Wyck, ServiceMaster Restore of Niagara

BRONZE

Kristelle Campbell, PropertyGuys.com

CFA Board of Directors 2024/2025

Ryan Picklyk* A&W Food Services of Canada
Todd Wylie* Master Mechanic
Dixie Ho Mr. Lube + Tires
Lyn Little* BDO Canada LLP
Sherry McNeil* Canadian Franchise Association
Andraya Frith* Osler, Hoskin & Harcourt LLP
Andrew Arminen Metal Supermarkets
SERVICES*
Paul daSilva* RBC
Chuck Farrell Pizza Pizza
David Druker, CFE* The UPS Store Canada
COUNSEL*
Darrell Jarvis* Fasken Martineau DuMoulin LLP
Gary Prenevost, CFE** FranNet
Thomas Wong, CFE Kevito Group
John Prittie Koala Insulation
Nathan Oxford Jani-King Canada
Ken Otto** Redberry Restaurants DIRECTOR
Joel Levesque McDonald’s Restaurants of Canada Limited

CFA Board of Directors 2025/2026

Angela Rollins** Great Clips
Fiona Styant, CFE MOLLY MAID Canada
Cailin White Boston Pizza
Jon Domanko Restaurant Brands International
Arno Krug Jr. CEFA Early Learning
Scott McCannell Foodtastic
Ryan Picklyk* A&W Food Services of Canada
Todd Wylie* Master Mechanic
Dixie Ho Mr. Lube + Tires
Lyn Little* BDO Canada LLP
Sherry McNeil* Canadian Franchise Association
Andraya Frith* Osler, Hoskin & Harcourt LLP
Andrew Arminen Metal Supermarkets
SERVICES*
Paul daSilva* RBC
Chuck Farrell Pizza Pizza
David Druker, CFE* The UPS Store Canada
COUNSEL*
Darrell Jarvis* Fasken Martineau DuMoulin LLP
Thomas Wong, CFE Kevito Group
John Prittie Koala Insulation
Nathan Oxford Jani-King Canada
Ken Otto** Redberry Restaurants

CFA Committees

Volunteers are key to the excellence of the CFA’s work, and many individuals volunteer their time, energy, and expertise in a number of ways to help us fulfill our mission and vision.

CFA committees typically represent a cross-section of CFA members, and are responsible for strengthening the programming and services provided by the CFA. These committees allow CFA members to provide valuable input, feedback, and perspectives that help the CFA’s programs and services succeed and meet the needs of the franchise community.*

Executive Committee

Ryan Picklyk (Chair), A&W Food Services of Canada

Paul daSilva (Chair of FSS Committee), RBC

David Druker (Past Chair), The UPS Store Canada

Andraya Frith, Osler, Hoskin & Harcourt LLP

Darrell Jarvis, Fasken Martineau Dumoulin LLP

Lyn Little, BDO Canada LLP

Todd Wylie, The Master Mechanic

Sherry McNeil, Canadian Franchise Association

Franchise Law Day Committee

Cassandra Da Re (Co-Chair), Dale & Lessmann LLP

Idan Erez (Co-Chair), Sotos LLP

Lucas Versteegh (Co-Chair), Osler, Hoskin & Harcourt LLP

Helen Fotinos, Dentons Canada LLP

Andraya Frith, Osler, Hoskin & Harcourt LLP (ex officio)

Frédéric Gilbert, Fasken Martineau Dumoulin LLP

Dixie Ho, Mr. Lube + Tires

Darrell Jarvis, Fasken Martineau Dumoulin LLP (ex officio)

Noah Leszcz, Cassels Brock & Blackwell LLP

Ned Levitt, Dickinson Wright LLP

Ellery Lew, Witten LLP

Andrae Marrocco, McMillan LLP

Michael Melvin, McInnes Cooper

Judy Rost, Alexander Holburn Beaudin + Lang LLP

Peter Snell, Cassels Brock & Blackwell LLP

Sukhdeep Sidhu, KMB Law

Larry Weinberg, Cassels Brock & Blackwell LLP (ex officio)

Sherry McNeil, Canadian Franchise Association

Lou Gervasi, Canadian Franchise Association

Mary MacDonald, Canadian Franchise Association

Derek Roberston, Canadian Franchise Association

Soma Su, Canadian Franchise Association

Franchise Support Services/Supplier Committee

Paul daSilva (Chair), RBC

Travis Tinning (Vice Chair), Franchise GrowthLab

Kirk Allen, Reshift Media

Angelee Brown, Altius Franchise Group

Amy Delisle, KMB Law

Lyn Little, BDO Canada LLP

Corey Nicholson, Cadence Franchising

Marietta Snetsinger, Ascend Franchise Solutions

Jennifer Tyrwhitt-Gory, Insurance Portfolio Inc.

Frank Zaid, Frank Zaid FRANlegal Support Services

Sherry McNeil, Canadian Franchise Association

Lou Gervasi, Canadian Franchise Association

Mary MacDonald, Canadian Franchise Association

Soma Su, Canadian Franchise Association

Lina Zita, Canadian Franchise Association

Government Relations Committee

David Druker (Chair), The UPS Store Canada

Tammy Alamrieh, McDonald’s Restaurants of Canada

Kirk Allen, Reshift Media

Matthew Badrov, Littler LLP

Allison DeRoberts, Wendy’s Restaurants of Canada

John Evans, EverLine Coatings and Services

Chuck Farrell, Pizza Pizza

Traci Folkins, Bimbo Canada

Caitlin McClung, Restaurant Brands

International

Melissa McGarvey, British Swim School

Nathan Oxford, Jani-King Canada

Ryan Picklyk, A&W Food Services of Canada (ex officio)

Gary Prenevost, FranNet

Michael Sherrard, Sherrard Kuzz LLP

Peter Snell, Cassels Brock & Blackwell LLP

Peter Viitre, Sotos LLP

Larry Weinberg, Cassels Brock & Blackwell LLP

Sherry McNeil, Canadian Franchise Association

Derek Robertson, Canadian Franchise Association

Legal & Legislative Affairs Committee

Andraya Frith (Chair), Osler, Hoskin & Harcourt LLP

Clark Harrop (Vice Chair and Secretary), Dale & Lessmann LLP

Darrell Jarvis (Past Chair), Fasken Martineau Dumoulin LLP

Joseph Adler, KMB Law

Catherine Anderson, A&W Food Services of Canada

Matthew Badrov, Littler LLP

Jason Brisebois, Sotos LLP

Ashley Caldwell, Gowling WLG

Melissa Cattini, MLT Aikins

Amy Delisle, KMB Law

Sheldon Disenhouse, Dentons Canada LLP

*As of March 14, 2025

Helen Fotinos, Dentons Canada LLP

Frédéric Gilbert, Fasken Martineau Dumoulin LLP

Joanne Gilbert-Wiens, Restaurant Brands International

Brad Hanna, McMillan LLP

Dixie Ho, Mr. Lube + Tires

Paul Jones, Jones & Co.

David Kornhauser, Loopstra Nixon LLP

Richard Leblanc, Miller Thomson LLP

Edward (Ned) Levitt, Dickinson Wright LLP

Andrae J. Marrocco, McMillan LLP

Michael Melvin, McInnes Cooper

Stefano Mingarelli, Subway Subs of Canada Limited

Dominic Mochrie, Osler, Hoskin & Harcourt LLP

Christina Papa, Foodtastic

Ryan Picklyk, A&W Food Services of Canada (ex officio)

Blair Rebane, Borden Ladner Gervais LLP

Brent Sabean, McDonald’s Restaurants of Canada

David Shaw, Dale & Lessmann LLP

Michael Sherrard, Sherrard Kuzz LLP

Peter Snell, Cassels Brock & Blackwell LLP

Debi Sutin, Gowling WLG (Canada)

Jason Tsoukas, McDonald’s Restaurants of Canada

David Ukrainetz, McKercher LLP

Larry Weinberg, Cassels Brock & Blackwell LLP

Derwin Wong, Beard Winter LLP

John Yiokaris, Sotos LLP

Frank Zaid, Frank Zaid FRANlegal Support Services

Jonathan Zepp, Robins Appleby LLP

Sherry McNeil, Canadian Franchise Association

Lou Gervasi, Canadian Franchise Association

Derek Robertson, Canadian Franchise Association

Editorial Subcommittee of the CFA Legal & Legislative Affairs Committee

David Shaw (Chair), Dale & Lessmann LLP

Joseph Adler, KMB Law

Chad Finkelstein, Dale & Lessmann LLP

Daniel So, Dale & Lessmann LLP

Jonathan Zepp, Robins Appleby LLP

Lauren Huneault, Canadian Franchise Association

Andrew Schopp, Canadian Franchise Association

CFA Legs & Regs Review

Subcommittee of the Legal & Legislative Affairs Committee

Peter Snell (Chair), Cassels Brock & Blackwell LLP

Darrell Jarvis (Secretary & Vice Chair), Fasken Martineau Dumoulin LLP

Clark Harrop, Dale & Lessmann LLP

David Kornhauser, Loopstra Nixon LLP

Michael Melvin, McInnes Cooper

David Shaw, Dale & Lessmann LLP

Daniel So, Dale & Lessmann LLP

Sherry McNeil, Canadian Franchise Association

Derek Robertson, Canadian Franchise Association

Arthur Wishart Act Amendment SubCommittee

Larry Weinberg (Chair), Cassels Brock & Blackwell LLP

David Druker, The UPS Store Canada

Andraya Frith, Osler, Hoskin & Harcourt LLP

Nathan Oxford, Jani-King Canada

Ryan Picklyk, A&W Food Services of Canada

Peter Viitre, Sotos LLP

Todd Wylie, The Master Mechanic

Sherry McNeil, Canadian Franchise Association

Derek Robertson, Canadian Franchise Association

Membership Acquisition Committee

Joel Friedman (Chair), Southbrook Business Development Group

Renee Boudakian, Rubicon Franchise Partners

Kimberly Chohan, Boston Pizza International Inc.

Craig Touchie, East Brands

Sherry McNeil, Canadian Franchise Association

Lou Gervasi, Canadian Franchise Association

Shivam Sharma, Canadian Franchise Association

Lina Zita, Canadian Franchise Association

Membership Onboarding Committee

Ryan Picklyk (Chair), A&W Food Services of Canada

Kayleigh Bradshaw, Fortitude Construction Management

Christian Caswell, Fillip Fleet

Maureen Catania, ServiceMaster Canada

Amy Delisle, KMB Law

Greg Nisbet, RadioMogul

Sherry McNeil, Canadian Franchise Association

Lou Gervasi, Canadian Franchise Association

Lina Zita, Canadian Franchise Association

National Convention Program Committee

Cailin White (Chair), Boston Pizza

Shafik Mina (Chair), Cnyrgy Capital

Fiona Styant (Past Chair), MOLLY MAID Canada

Madison Black, Osler, Hoskin & Harcourt LLP

Stuart Burns, SpeedPro

Taylor Currie, MBI Brands

Philip Giles, Neovation

Marietta Snetsinger, Ascend Franchise Solutions

Sam Sokoloff, Cassels Brock & Blackwell LLP

Tatiane Vita, CEFA Early Learning

Steven Waterhouse, British Swim School

Danielle Wellings-Carriere, ONESource

Moving Solutions for Seniors, Professionals and Families

Sherry McNeil, Canadian Franchise Association

Lou Gervasi, Canadian Franchise Association

Stephanie Lear, Canadian Franchise Association

Mary MacDonald, Canadian Franchise Association

Bridget Stavros, Canadian Franchise Association

Soma Su, Canadian Franchise Association

Nominating Committee

Ryan Picklyk (Chair), A&W Food Services of Canada

Paul daSilva, RBC

David Druker, The UPS Store Canada

Andraya Frith, Osler, Hoskin & Harcourt LLP

Darrell Jarvis, Fasken Martineau Dumoulin LLP

Todd Wylie, The Master Mechanic

Sherry McNeil, Canadian Franchise Association

Noel Cain, Canadian Franchise Association

Derek Robertson, Canadian Franchise Association

Past-Chair Emeritus Committee

Ken LeBlanc (Chair), PropertyGuys.com

Graham Cooke, A&W Food Services of Canada

John DeHart, Franchise GrowthLab

Gerry Docherty, Good Earth Coffeehouse

David Druker, The UPS Store Canada

Gigi Harding, Hand and Stone Massage & Facial Spa

Ash Vasdani, McDonald’s Restaurants of Canada

John Wissent, N/A

Sherry McNeil, Canadian Franchise Association

Vice Chair Selection Committee

Ryan Picklyk (Chair), A&W Food Services of Canada

Paul daSilva, RBC

David Druker, The UPS Store Canada

Darrell Jarvis, Fasken Martineau Dumoulin LLP

Todd Wylie, The Master Mechanic

Sherry McNeil, Canadian Franchise Association

Compensation Committee

Ryan Picklyk (Chair), A&W Food Services of Canada

David Druker, The UPS Store Canada

Lyn Little, BDO Canada LLP

Todd Wylie, The Master Mechanic

Sherry McNeil, Canadian Franchise Association

Strategic Planning Committee

David Druker, The UPS Store Canada

Ryan Picklyk, A&W Food Services of Canada

Todd Wylie, The Master Mechanic

Kirk Allen, Reshift Media

John Prittie, Koala Insulation

Gary Prenevost, FranNet

Thomas Wong, Kevito Group

Sherry McNeil, Canadian Franchise Association

Lou Gervasi, Canadian Franchise Association

Membership Renewal Committee

Todd Wylie (Chair), The Master Mechanic

Paul daSilva, RBC

David Druker, The UPS Store Canada

Rick Chittley-Young, MNP LLP

Ryan Picklyk, A&W Food Services of Canada

Sherry McNeil, Canadian Franchise Association

Noel Cain, Canadian Franchise Association

Lou Gervasi, Canadian Franchise Association

Shivam Sharma, Canadian Franchise Association

Lina Zita, Canadian Franchise Association

Education Advisory Committee

John DeHart (Chair), Franchise GrowthLab

Arno Krug Jr. (Vice Chair), CEFA Early Learning

Joseph Adler, KMB Law (as Chair of CFE subcommittee)

Robert Bruski, Ctrl V

Cliff Campbell, A Buyer’s Choice Home Inspections

Steven Inglefield, AC Inc.

Ali Khan, Kevito Group

Carla Leon, Just Like Family Homecare

Jackson Loychuk, 30 Minute Hit

Kelly Ma, Mr. Lube + Tires (as Vice Chair of EDI sub-committee)

Gary Prenevost, FranNet

Leanne Shanks, Driverseat

Amy Silverstein, Pizza Pizza (as Chair of EDI sub-committee)

Chris Sonnen, Topper’s Pizza

Josh Stevenson, New Creations

Mark Szpak, Tutor Doctor

Patrick Wyness, Franchise GrowthLab

Sherry McNeil, Canadian Franchise Association

Lauren Huneault, Canadian Franchise Association

Mary MacDonald, Canadian Franchise Association

CFE Programming Committee

Joseph Adler (Chair), KMB Law

Renee Boudakian (Vice Chair), Rubicon Franchise Partners

Jason Gehrke, Franchise Advisory Group

Rimma Jaciw, WSI

Susan Kates, Humber College

Sharon King, 2inspire

Ken LeBlanc, PropertyGuys.com

Marietta Snetsinger, Ascend Franchise Solutions

Stacey Vassos, Comfort Keepers

Sherry McNeil, Canadian Franchise Association

Lauren Huneault, Canadian Franchise Association

Mary MacDonald, Canadian Franchise Association

Equity, Diversity, and Inclusion (EDI) Committee

Amy Silverstein (Chair), Pizza Pizza

Kelly Ma (Vice Chair), Mr. Lube + Tires

Simone Alleyne, McDonald’s Restaurants of Canada

Carla Browne, Real Property Management

Ruthie Burd, The Lunch Lady

Maliesa Cadogan, HOT Perspectives

Lisa Da Silva, Flynn Companies

Hillary Flinn, Restaurant Brands International

H. Todd Greenbloom, Blaney McMurtry LLP

Kim Hiebert, Door Gurus

Rabeena Obaidullah, Littler LLP

Candice Parent, MOLLY MAID Canada

Marian Raty, Boston Pizza

Christa Sandiland, RBC

Maryann Scandiffio, Spirit of Math Schools

Zoobie Singh, MBI Brands

Jennifer Smith, Steritech

Daniel So, Dale & Lessmann LLP

Stephanie Watson, THE TEN SPOT

Ally Wesson, Realstar Hospitality

Robin Wilkins, Topper’s Pizza

Sherry McNeil, Canadian Franchise Association

Lauren Huneault, Canadian Franchise Association

Mary MacDonald, Canadian Franchise Association

Brand Awareness Committee

David Druker (Co-Chair), The UPS Store Canada

Steve Buors (Co-Chair), Reshift Media

Sean Bannerman, Oxygen Yoga & Fitness

Renee Boudakian, Rubicon Franchise Partners

Angelee Brown, Altius Franchise Group

Darci Campbell, A Buyer’s Choice Home Inspections

Max Crooks, A&W Food Services of Canada

Vikas Kharb, MBI Brands

Cristy Laing, Good Earth Coffeehouse

Holly Rowan, Topper’s Pizza

Sam Sokoloff, Cassels Brock & Blackwell LLP

Fiona Styant, MOLLY MAID Canada

Joleen Van Dixhoorn, Nordik Agency

Tracey Walsh, SweatHouz

Sherry McNeil, Canadian Franchise Association

Lauren Huneault, Canadian Franchise Association

Joelle Kidd, Canadian Franchise Association

Marketing & Operations Day Committee 2024

Kirk Allen (Co-Chair), Reshift Media

Shirley Chen (Co-Chair), Kevito Group

Joel Friedman, Southbrook Business Development Group

Cristy Laing, Good Earth Coffeehouse

Corey Nicholson, Cadence Franchising

Marty Robertson, Oxford Learning Centres

Ryan Shorten, Metal Supermarkets

Andrea Walker, Oxygen Yoga & Fitness

Steven Waterhouse, British Swim School

Sherry McNeil, Canadian Franchise Association

Mary MacDonald, Canadian Franchise

Association

Soma Su, Canadian Franchise Association

Marketing & Operations Day Committee 2025

Kirk Allen (Co-Chair), Reshift Media

Shirley Chen (Co-Chair), Kevito Group

Daniel Allicock, Global Pet Foods

Mackenzie Allsop, Cadence Franchising

Michelle Cameron, The UPS Store Canada

Joel Friedman, Southbrook Business Development Group

Ian Gordon, Koala Insulation

Cristy Laing, Good Earth Coffeehouse

Kelvin Liu, Sabai Thai Spa

Marty Robertson, Oxford Learning Centres

Ryan Shorten, Metal Supermarkets

Tatiane Vita, CEFA Early Learning

Andrea Walker, Oxygen Yoga & Fitness

Wendy Winder, Ray Strategic Marketing

Sherry McNeil, Canadian Franchise Association

Stephanie Lear, Canadian Franchise Association

Mary MacDonald, Canadian Franchise Association

Bridget Stavros, Canadian Franchise Association

Soma Su, Canadian Franchise Association

CFA Golf Day Committee – 2024

Kirk Allen, Reshift Media

Mackenzie Allsop, Cadence Franchising

Luke Bazely, Driverseat

Lisa Crosby, BDO Canada LLP

Taylor Currie, MBI Brands

Chuck Resnick, Koala Insulation

Fiona Styant, MOLLY MAID Canada

Derek Wong, Global Bancorp

Sherry McNeil, Canadian Franchise Association

Lou Gervasi, Canadian Franchise Association

Derek Robertson, Canadian Franchise Association

Soma Su, Canadian Franchise Association

Golf for Advocacy Committee (2025)

Kirk Allen (Co-Chair), Reshift Media

Fiona Styant (Co-Chair), MOLLY MAID Canada

Daniel Averbach, Sherrard Kuzz LLP

Kayleigh Bradshaw, Fortitude Construction Management

Sandro Giannini, RBC

Chuck Resnick, Koala Insulation

Sherry McNeil, Canadian Franchise Association

Lou Gervasi, Canadian Franchise Association

Derek Robertson, Canadian Franchise Association

Bridget Stavros, Canadian Franchise Association

Soma Su, Canadian Franchise Association

If you’re interested in volunteering with the CFA, please visit cfa.ca/participate for more information.

Atlantic Social Committee – 2024

Steve Collette, East Brands

Ken LeBlanc, PropertyGuys.com

Michael Melvin, McInnes Cooper

Soma Su, Canadian Franchise Association

Atlantic Social Committee – 2025

Ken LeBlanc, PropertyGuys.com

Michael Melvin, McInnes Cooper

Lou Gervasi, Canadian Franchise Association

Bridget Stavros, Canadian Franchise Association

Soma Su, Canadian Franchise Association

Pacific Social Committee – 2024

Arno Krug Jr. (Chair), CEFA Early Learning

Julian Deck, Franchise GrowthLab

Sarah Jameson, Kevito Group

Jackson Loychuk, 30 Minute Hit

Ryan Picklyk, A&W Food Services of Canada

Peter Snell, Cassels Brock & Blackwell LLP

Lou Gervasi, Canadian Franchise Association

Soma Su, Canadian Franchise Association

Pacific Social Committee – 2025

Kimberly Chohan, Boston Pizza International Inc.

Julian Deck, Franchise GrowthLab

Arno Krug Jr., CEFA Early Learning

Jackson Loychuk, 30 Minute Hit

Peter Snell, Cassels Brock & Blackwell LLP

Lou Gervasi, Canadian Franchise Association

Bridget Stavros, Canadian Franchise

Association

Soma Su, Canadian Franchise Association

Franchising Meets the Money Committee

Larry Weinberg (Chair), Cassels Brock & Blackwell LLP

Greg Windle, CIBC

Sherry McNeil, Canadian Franchise Association

Derek Robertson, Canadian Franchise Association

Lou Gervasi, Canadian Franchise Association

Mary MacDonald, Canadian Franchise Association

Soma Su, Canadian Franchise Association

World Franchise Day Canadian Sub-Committee

Kirk Allen, Reshift Media

Steve Buors, Reshift Media

David Druker, The UPS Store Canada

Ryan Picklyk, A&W Food Services of Canada

Todd Wylie, The Master Mechanic

Sherry McNeil, Canadian Franchise

Association

Sabina Cichy, Canadian Franchise Association

Lauren Huneault, Canadian Franchise Association

Derek Robertson, Canadian Franchise Association

To find out more about this program or sponsorship opportunities, please contact Lou Gervasi, Senior Director, Membership & Member Programs, at lgervasi@cfa.ca or 416-695-2896 ext. 243

Program sponsor:

CFA Staff Resources

The CFA team is proud to serve the Canadian franchise community, and we’re always available to answer your questions and provide assistance.

Key Team Lead Contacts

Membership & Sales:

Shivam Sharma, CFE Manager, Development & Membership ssharma@cfa.ca

Advocacy:

Derek Robertson Senior Manager, Government Relations drobertson@cfa.ca

Events: Lou Gervasi, CFE Senior Director, Membership & Member Programs lgervasi@cfa.ca (416) 419-3100

Content & Marketing: Lauren Huneault Senior Manager, Content & Marketing lhuneault@cfa.ca

Education: Mary MacDonald, CFE Senior Manager, Education mmacdonald@cfa.ca

Finance: Noel Cain Director of Finance & Administration ncain@cfa.ca

Executive Office

Sherry McNeil

President & Chief Executive Officer smcneil@cfa.ca (905) 407-3270

Government Relations

Derek Robertson Senior Manager, Government Relations drobertson@cfa.ca

Finance & Administration

Noel Cain Director of Finance & Administration ncain@cfa.ca

Membership, Development & Sales

Jill Todd Manager, Business Development jtodd@cfa.ca (647) 988-4545

Stephanie Philbin Senior Manager, Advertising & Sales sphilbin@cfa.ca (647) 967-9276

Shivam Sharma, CFE Manager, Development & Membership ssharma@cfa.ca

Lina Zita

Membership Specialist lzita@cfa.ca

Events

Lou Gervasi, CFE Senior Director, Membership & Member Programs lgervasi@cfa.ca (416) 419-3100

Soma Su Senior Manager, Events ssu@cfa.ca

Stephanie Lear Senior Manager, Events slear@cfa.ca

Bridget Stavros Manager, Events bstavros@cfa.ca

Education

Mary MacDonald, CFE Senior Manager, Education mmacdonald@cfa.ca

Lorraine Gorre Education Coordinator lgorre@cfa.ca

Content & Marketing

Lauren Huneault Senior Manager, Content & Marketing lhuneault@cfa.ca

Joelle Kidd Editor, CFA Publications jkidd@cfa.ca

Andrew Schopp Senior Content Producer & Webmaster aschopp@cfa.ca

Daniel McIntosh Content Producer dmcintosh@cfa.ca

Andrea Lee Senior Designer, Creative Services alee@cfa.ca

Sabina Cichy Marketing & Communications Specialist scichy@cfa.ca

Rhiannon Perrier Marketing & Communications Coordinator rperrier@cfa.ca

CFA Volunteer Recognition Program

The CFA provides a full range of programs and services to help our members grow through the support of the franchise community. These include advocacy, education and training, industry information and best practice articles, networking, and lead generation. None of these programs and services would be possible without the help of our volunteers! Many of our members have volunteered their time and expertise as event speakers, task force members, committee members, article contributors, and events volunteers. The CFA launched the Volunteer Recognition Program to show our thanks. We are honoured to recognize the contributions of our franchise system and franchise support/supplier members.

Thank you to all of our outstanding CFA volunteers!

Joseph Adler, KMB Law

Sebastian Aguirre DataCandy & NiceJob

Tammy Alamrieh, McDonald’s Restaurants of Canada

Mike Albright, Pacini

Kirk Allen, Reshift Media

Simone Alleyne McDonald’s Restaurants of Canada

Daniel Allicock, Global Pet Foods

Mackenzie Allsop Cadence Franchising

Catherine Anderson, A&W Food Services of Canada

Cory Anderson, Tommy Gun’s Original Barbershop

Brayden Anderson, Neovation

Stephanie Applejohn, Merry Maids

Dimitri Aramouni, Oxygen Yoga & Fitness

Andrew Arminen, Metal Supermarkets

Alicia Armstrong, Fully Promoted

Karly Arnott, Tutor Doctor

Safiah Arooz, COBS Bread

Jocelyn Attwood MBI Brands

Daniel Averbach, Sherrard Kuzz LLP

Matthew Badrov, Littler LLP

Mark Baese, End of the Roll

Joshua Bagchi Prairie Donair

Marcus Bailey, Pillar To Post Home Inspectors

Gavin Bajin, MODERN Canada

Alicia Baker, DermaEnvy Skincare

Neelam Bandali, Kumon Math & Reading Centres

Sean Bannerman, Oxygen Yoga & Fitness

Robin Barrett, Renaissance Recruitment Services

Samantha Bateman Integria Consulting

Marylyn Batthish, Pizza Nova

Cam Bawol MNP LLP

Brian Bazely, Bazely Consulting

Anthony Belcher, Just Cuts

Sean Bell, Sonosede Inc.

Stephanie Benze AC Inc.

Matt Bergmann, Republix

Madison Black, Osler, Hoskin & Harcourt LLP

Kerry Boarder, McDonald’s Restaurants of Canada

Tessa Bohn STOR-X Organizing Systems

Renee Boudakian, Rubicon Franchise Partners

Adrienne Boudreau, Sotos LLP

Kayleigh Bradshaw Fortitude Construction

Lynden Brass, We Wash Windows

Jason Brisebois Sotos LLP

Angelee Brown, Altius Franchise Group

Valerie Brown WSI Digital

Carla Browne, Real Property Management Canada

Wade Bruce Potikki’s

Robert Bruski, Ctrl V

Steve Buors, Reshift Media

Ruthie Burd, The Lunch Lady

Sherry Bureau Oxygen Yoga & Fitness

Stuart Burns, SpeedPro

Maliesa Cadogan HOT Perspectives

Ashley Caldwell, Gowling WLG

Justin Callon, ServiceMaster Restore

Michelle Cameron, The UPS Store Canada

Kristelle Campbell PropertyGuys. com

Cliff Campbell, A Buyer’s Choice Home Inspections

Darci Campbell, A Buyer’s Choice Home Inspections

Marissa Carnevale, Lapointe

Rosenstein Marchand Melançon, LLP

Christian Caswell, Fillip Fleet

Maureen Catania, ServiceMaster of Canada

Alan Catlett, International Franchise Association

Melissa Cattini, MLT Aikins

Mahmoud Chahrour, ME Franchising

Kabir Chaudhry, BizSold (Business Exchange)

Cecilia Chen, Inspiration Learning Center

Niki Chen, Jolly Bubble

Shirley Chen, Kevito Group

May Cheng, Dipchand LLP

Reshmi Childs, McDonald’s Restaurants of Canada

Rick Chittley-Young, MNP LLP

Kimberly Chohan, Boston Pizza

Ken Chow, Edo Japan

Andrew Christopoulos, Foodtastic

Paul Chun Pokerrito

Heather Ciechorski, PuroClean Canada

Ekin Cinar Dentons Canada LLP

Vlad Ciobanu, Foodtastic

Susan Clapp, Witten LLP

Todd Cohen Todd Cohen

Carly Cohen, Kentucky Fried Chicken Canada

Dena Cole Bubblegum Canada

Steve Collette, East Brands

Angela Cote, AC Inc.

Max Crooks, A&W Food Services of Canada

Lisa Crosby, BDO Canada LLP

Mark Cunningham, Smoke’s Poutinerie

Taylor Currie, MBI Brands

Darren Czarnogorski, WingsUp!

Susie Dantas Laser Clinics Canada

Cassandra Da Re, Dale & Lessmann LLP

Lisa Da Silva Flynn Companies

Paul daSilva, RBC

Richard Davies, DYS Franchise Consulting

Christian Davis, CIBC

Paul Dean, CEFA Early Learning

Julian Deck Franchise GrowthLab

Billy DeCola, Studio Kiku

Phil Defoy, iCRYO Canada

John DeHart, Franchise GrowthLab

Lisa Deletroz Wendy’s Restaurants of Canada

Meghan Denega, SYMY Immigration Consultants and Recruitment

Allison DeRoberts Wendy’s Restaurants of Canada

Soha Dezfouli, Fat Bastard Burrito

Simran Dhaliwal RBC

Kam Dhanda, Subway Subs of Canada

Stefanie Di Francesco Cassels

Brock & Blackwell LLP

Pino Di Ioia, BeaverTails

Anthony Di Ioia BeaverTails

Sheldon Disenhouse, Dentons Canada LLP

Tony Ditzler ShelfGenie

Gerry Docherty, Good Earth Coffeehouse

David Druker The UPS Store Canada

Veronica D’Silva, Allegra Marketing Print Mail

Warren D’Silva, Allegra Marketing Print Mail

Alison Elliott, End of the Roll

Anita Elliott, JDI Cleaning Services

Whitney Elliott-Learie, Foxy Box Laser & Wax Bar

Idan Erez, Sotos LLP

Emily Estes MaidPro

John Evans, EverLine Coatings and Services

George Eydt Hodgson Russ LLP

Bob Fang, Menbow Ramen

Bernadette Farag, Osmow’s Shawarma

Julia Farr, Osler, Hoskin & Harcourt LLP

Chuck Farrell Pizza Pizza

Terry Faulconbridge, Foodtastic

Mike Fenton, ACG Toronto

Marnie Farn, Lice Squad.com

Chad Finklestein Dale & Lessmann LLP

Keenan Fisher, Tommy Gun’s Original Barbershop

Hillary Flinn, Restaurant Brands International

Bruno Floriani, Lapointe Rosenstein Marchand Melançon, LLP

Traci Folkins Bimbo Canada

Helen Fotinos, Dentons Canada LLP

Shawn Fried B-Protek

Joel Friedman, Southbrook Business Development Group

Andraya Frith Osler, Hoskin & Harcourt LLP

Kristen Gale, THE TEN SPOT

Bruce Galts Paul Davis Restoration

Jason Gehrke, Franchise Advisory Centre

Sandro Giannini RBC

Frederic Gilbert, Fasken Martineau Dumoulin LLP

Joanne Gilbert-Wiens Restaurant Brands International

Philip Giles, Neovation

Kathleen Gilgan Willowbrae Academy

Sundeep Gokhale, Sherrard Kuzz LLP

Vernon Gonsalves, 2inspire

Ian Gordon, Koala Insulation

Falk Gottlob, SOCi

Nuttha Goutier, Sabai Thai Spa

Jacques Goutier, Sabai Thai Spa

Danielle Graff MLT Aikins

Andrew Grantham, CIBC

Graeme Green, RBC

H. Todd Greenbloom, Blaney

McMurtry LLP

Jeff Gross, Fully Promoted

Shobhit Gulati, Quesada Burritos & Tacos

Ajmal Gundhra, Chaiiwala of London

Greg Gutmanis, Diversified Royalty Corp.

Evan Hackel The Learning Network

Klay Hafeez, Mr. Handyman

Paul Hamam, Deloitte Canada LLP

Jennifer Hamilton Oxygen Yoga & Fitness

Brad Hanna, McMillan LLP

Stacey Hansson Ricky’s All Day Grill

Clark Harrop, Dale & Lessmann LLP

Dave Hawthorne, Glass Doctor

Nader Hemmati, The HandyForce

Kim Hiebert Door Gurus

Cindy Hill, Cadence Franchising

Courtney Hindorff, Subway Subs of Canada

Dixie Ho, Mr. Lube + Tires

Christine Hofmann, McDonald’s Restaurants of Canada

Andrew Hrywnak, Print Three Franchising Corporation

Steven Inglefield AC Inc.

Sohail Iqbal, The UPS Store Canada

Rimma Jaciw, WSI Digital

Andrew Jackson ServiceMaster Restore

Adam Janke, Foot Solutions

Darrell Jarvis Fasken Martineau Dumoulin LLP

Ciara Jean, Oxygen Yoga & Fitness

Gobe Jeganathan 6ixty Wings

Christian Johannsen, Foot Solutions

Eric Johnson U.S. & Foreign Commercial Service

Paul Jones, Jones & Co.

Karan Kapoor Nani’s Gelato

Nick Kardos, Cheezed

Megha Karia, UCMAS Canada

Kiran Kataria, ButterChick

Susan Kates Humber College

Wajahat Khaleeque, Sunset Grill

Fatimah Khan, Dentons Canada LLP

Ali Khan, Kevito Group

Vikas Kharb, MBI Brands

Sharon King Mad Science Group

Andrea Kloegman, Safe Sweat

Dan Kolody, Image360

Caroline Kolompar, Massage

Addict

David Kornhauser, Loopstra Nixon LLP

Shiraj Kothiwala, Chaiiwala of London

Arno Krug Jr. CEFA Early Learning

Mike Kuberski, MOLLY MAID Canada

Victor Kwan Chatime

Pamela Labelle, BizSold (Business Exchange)

Cristy Laing Good Earth Coffeehouse

Benson Lau, Fuwa Fuwa Pancakes

Janet Lawlor Qwench Juice Bar

Devon Lawrence, Taco Bell Canada

John Leavitt, BDO Canada LLP

Ken LeBlanc, PropertyGuys.com

Richard Leblanc Miller Thomson LLP

Pamela Lee, Mr. Lube + Tires

Carla Leon, Just Like Family Home Care

Noah Leszcz, Cassels Brock & Blackwell LLP

Joel Levesque McDonald’s Restaurants of Canada

Ned Levitt, Dickinson Wright

Ellery Lew, Witten LLP

Linda Liem, RBC

Lyn Little, BDO Canada LLP

Kelvin Liu Sabai Thai Spa

James Loftus, LABOUR

Jackson Loychuk, 30 Minute Hit

Deanna Loychuk, 30 Minute Hit

Mickey Lungu Cassels Brock & Blackwell LLP

Angela Lyrintzis, MNP LLP

Kelly Ma Mr. Lube + Tires

Lawson MacEachern, Hallmark

Wanda MacEachern, Hallmark

Andrea Mackey, Wise Cracks

Ali Malik, WingsUp!

Daria Malin, Boost Strategic Coaching

Peter Mammas, Foodtastic Gwenlyn Mandaliya, Pizza Pizza

Andrae Marrocco, McMillan LLP

Bill Mason Living LIGHTING

Amira Masood, The UPS Store Canada

Caitlin McClung Restaurant Brands International

Jen McDonnell, Reshift Media

Melissa McGarvey British Swim School

Marcy McMillan, Wendy’s Restaurants of Canada

Michael Melvin, McInnes Cooper

Craig Mills, Miller Thomson LLP

Shafik Mina Cnyrgy Capital

Stefano Mingarelli, Subway Subs of Canada

Robert Mitchell WSI Digital

Dominic Mochrie, Osler, Hoskin & Harcourt LLP

Hemen Modi Design TWG

Karim Mohamed, Allegra Marketing Print Mail

Justin Mohammed The HandyForce

Dan Monaghan, Clear Summit Group

Steve Moorman The UPS Store Canada

Dawn Mucci, Lice Squad.com

Scott Munnoch Temple Scott Associates

Anita Mushitsi, British Swim School

Nakul Nandrajog, Osmow’s Shawarma

Candida Ness, Dairy Queen Canada

Louise Newall, A&W Food Services of Canada

Corey Nicholson Cadence Franchising

Jay Nirula, Pacini

Greg Nisbet RadioMogul

Rabeena Obaidullah, Littler LLP

Amanda Occhicone, LABOUR

Jason O’Connor, JDI Cleaning Services

Stephanie O’Neill, Foxy Box Laser & Wax Bar

Paul O’Regan, Metal Supermarkets

Ken Otto, Redberry Restaurants

Nathan Oxford, Jani-King Canada

Tony Ozeroff BDO Canada LLP

Emre Ozgur, Safe Sweat

Carmine Pallotta, Fibrenew

Meaghan Palo, Pizza Pizza

Christina Papa Foodtastic

Candice Parent, MOLLY MAID Canada

Rishma Parikh Design TWG

Shawn Pattison, Willowbrae Academy

Stephen Pendura Wise Cracks

Paul Pickett, Wild Birds Unlimited

Ryan Picklyk, A&W Food Services of Canada

Joe Pietras, PuroClean

Adam Povlitz, Anago Cleaning Systems

Alexander Preddie, RocketBarn Marketing

Gregory Prekupec Dipchand LLP

Gary Prenevost, FranNet

Domenic Primucci, Pizza Nova

Irwin Prince Realstar Hospitality

John Prittie, Koala Insulation

Arturo Pugliese, Loopstra Nixon LLP

Rafiq Punjani, Anago Cleaning Systems

Lisa Raffaele, Bubblegum Canada

George Raios, Mr. Greek Restaurants

Raphael Rajan, EZee Assist

Arun Ramalingam, Boston Pizza

Ron Ramesh Franchise Strategy Co.

Marian Raty, Boston Pizza

Blair Rebane, Borden Ladner Gervais LLP

Ken Regular, The UPS Store Canada

Alice Reimer, Fillip Fleet

Chuck Resnick, Koala Insulation

Ellie Reynolds Drama Kids

Paul Rice, Pizza 73

Marty Robertson, Oxford Learning Centres

Frank Robinson, Cassels Brock & Blackwell LLP

Paul Rocchio, International Franchise Association

WesleyAnne Rodrigues Foodtastic

Matt Rolfe, Pulse

Judy Rost, Alexander Holburn Beaudin + Lang LLP

Ian Rothera, Prep’n Sell

Holly Rowan, Topper’s Pizza

Nina Roy, BDO Canada LLP

Brent Sabean McDonald’s Restaurants of Canada

Christa Sandiland, RBC

Shawn Saraga The Franchise Academy

Maryann Scandiffio, Spirit of Math Schools

Justin Schinkel, Realstar Hospitality

Alex Schulz, ButterChick

Michael Seid MSA Worldwide

Andrew Seid, MSA Worldwide

Susan Senecal, A&W Food Services of Canada

Julia Sergerie, Dale & Lessmann LLP

Naveen Seth Chaska

Leanne Shanks, Driverseat

Val Sharivker, MBI Brands

David Shaw, Dale & Lessmann LLP

Michael Sherrard Sherrard Kuzz LLP

Ron Shlien, Mad Science Group

Iryna Shparyk, Shoppers

Confidential

Idan Shpizear, 911 Restoration

Sukhdeep Sidhu, KMB Law

Amy Silverstein, Pizza Pizza

Akashdeep Singh WrapZone

Aarti Singh, Good Earth Coffeehouse

Zoobie Singh MBI Brands

Chris Skelton, Business Exchange

Stephen Smith, HOTWORX

Jennifer Smith, Steritech

Peter Snell Cassels Brock & Blackwell LLP

Marietta Snetsinger, Ascend Franchise Solutions

Daniel So, Dale & Lessmann LLP

Parry Sohi, Nani’s Gelato

Sam Sokoloff, Cassels Brock & Blackwell LLP

Chris Sonnen Topper’s Pizza

Emma Southwood, Image360

Jack Steckel, Capital Canada

Kathy Steffan, Welch LLP

Josh Stevenson New Creations

Eric Steward, Pillar To Post Home Inspectors

Connor Stoilov Harvest Clean Eats

Robert Stone, MrTaxes.ca

Fiona Styant, MOLLY MAID Canada

Sarah Sundin, Water Babies

Canada

Debi Sutin, Gowling WLG

Paul Switzeny, The HandyForce

Mark Szpak Tutor Doctor

Karen Tam, Choice Hotels Canada

Chris Theodoratos, Mr. Lube + Tires

Vanessa Thomas HALO Advisory

Anna Thompson-Amadei, Sotos LLP

Travis Tinning Franchise GrowthLab

Sarah Tollestrup, Wendy’s Restaurants of Canada

Craig Touchie, East Brands

Tracy Tran, Pizza Nova

Jennifer Tran Econolease Financial Services

Henry Truong, New Creations

Jason Tsoukas McDonald’s Restaurants of Canada

Jennifer Tyrwhitt-Gory, Insurance Portfolio

Kate Uchendu, COBS Bread

David Ukrainetz, McKercher LLP

Rebecca Valo Cassels Brock & Blackwell LLP

Joleen Van Dixhoorn, Nordik Agency

Billy Van Wyck, ServiceMaster Restore

Greg Vanigasooriyar, Republix

Stacey Vassos, Comfort Keepers

Vanessa Vega Cruz, RBC

Lucas Versteegh Osler, Hoskin & Harcourt LLP

Karin Vierhuis, Print Three

Franchising Corporation

Peter Viitre, Sotos LLP

Nona Vincent, Oxygen Yoga & Fitness

Tatiane Vita, CEFA Early Learning

Brian Voss SERVPRO

Daniel Vukovich, M&M Food Market

Lyn Walker, Telpay

Andrea Walker, Oxygen Yoga & Fitness

Tracey Walsh, SweatHouz

Steven Waterhouse, British Swim School

Stephanie Watson, THE TEN SPOT

Larry Weinberg, Cassels Brock & Blackwell LLP

Danielle Wellings-Carriere, ONESource Moving Solutions

Ally Wesson, Realstar Hospitality

Brad Wheeler, TWO MEN AND A TRUCK Canada

Peter White, Subway Subs of Canada

Cailin White, Boston Pizza

Robin Wilkins, Topper’s Pizza

David Wilson, Potikki’s

Wendy Winder Ray Strategic Marketing

Thank you, Advocacy Donors

Greg Windle, CIBC

Suzanna Winsborough KMB Law

Derek Wong, Global Bancorp

Derwin Wong, Beard Winter LLP

Thomas Wong, Kevito Group

Adam Woodward Bosley’s by Pet Valu

Todd Wylie, The Master Mechanic

Patrick Wyness Franchise GrowthLab

Lily Yin, Fully Promoted

John Yiokaris, Sotos LLP

Ellen Yu Jolly Bubble

Frank Zaid, Frank Zaid FRANLegal

Support Services

John Zajic Telpay

Jonathan Zepp, Robins Appleby LLP

Marco Zhao Inspiration Learning Center

Cleo Zhu, Inspiration Learning Center

Gary Zimmel, MaxWell Realty

The CFA is always advocating for the issues facing the franchise business community. By supporting the CFA’s advocacy work with a financial donation, these donors helped strengthen our advocacy initiatives on behalf of all CFA members. A special thank you to our members who have donated to support franchising in Canada!

ADVOCACY CHAMPIONS ($10,000+):

LEGAL ADVOCATES ($1,000+):

ADVOCACY LEADERS ($5,000 - $9,999):

ADVOCACY SUPPORTERS ($1,000-$4,999):

ADVOCACY ALLY ($500 - $999):

30 Minute Hit

FranNet Paul Davis Restoration

ADVOCACY DONOR (>$500):

Chairman’s Brands

Dale & Lessmann LLP

KMB Law

Let’s Get Moving Canada Peninsula Employment Services Scholars

In 2024, the CFA raised $57,710 through advocacy donations.

Thank You, CFA Sponsors

The CFA thanks the companies that sponsor the Association and its programs and events throughout the year.

Event Sponsors

Frontier

Find Us

Canadian Franchise Association

116-5399 Eglinton Avenue West, Toronto, Ontario, M9C 5K6

Phone: (800) 665-4232 / (416) 695-2896, Email: info@cfa.ca

Web:

CFA.ca is the Canadian Franchise Association’s corporate website. It features information about the CFA and our membership programs and services, events, educational opportunities, franchise advocacy, and more.

FranchiseCanada.Online is the CFA’s public-facing website geared to help everyday Canadians learn about and connect with the opportunities in franchising.

LookForAFranchise.ca is a public-facing CFA website to help prospective franchisees find, learn about, and connect with CFA franchise systems and their franchise opportunities.

Learn more about franchising in Canada with the 2025 Economic Impact Report

Scan the QR code below for a complimentary digital copy!

Social Media:

@Canadian-Franchise-Association

@CanadianFranchiseAssociation

@CFAFranchise

@CFAfranchise

@Canadian Franchise Association

@cfafranchise

The CFA wishes to acknowledge and thank these National Sponsors for their support throughout the year. Find out more about these companies at www.cfa.ca/sponsorship

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