Most Inspiring CEO Shaping India Future

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EDITOR’S LETTER In a rapidly evolving world, the role of CEOs in shaping a nation’s future is more pivotal than ever. India, a country known for its diversity, complexity, and rapid growth, has witnessed the rise of several exceptional leaders who have been driving change, innovation, and progress. These CEOs are not just successful in the traditional sense; they are inspiring visionaries, disruptors, and champions of sustainability, equity, and social responsibility. They are the architects of a brighter and more promising India.

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India’s corporate landscape is a dynamic ecosystem, where leaders must navigate through myriad challenges, from economic fluctuations to regulatory changes. It is within this intricate web of opportunities and challenges that the most inspiring CEOs have emerged. They bring a unique blend of traditional wisdom and forward-thinking strategies to the boardroom, thereby influencing not just their respective companies but the entire nation.

- DIPA MUKHERJEE - SUMAN SHAW - RIYA LAMBA - ISHAKA MITY

One crucial factor that distinguishes these inspiring CEOs is their commitment to innovation. In a world driven by technological advancements, they understand that embracing change and staying ahead of the curve is vital. They invest in research and development, encourage a culture of innovation, and are unafraid to take calculated risks. This forward-looking mind set has allowed them to create disruptive products and services that have not only made their companies, prosperous but have also positioned India as a global innovation hub.

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- JOHN DISUZA - Nick GUPTA -SOURAV DALUI -ADI CHOUDHARY -TANMOY DOLUI

Moreover, these CEOs are not solely profit-driven. They realize that the success of their businesses should go hand-in-hand with the welfare of the society they serve. They are committed to corporate social responsibility, addressing environmental concerns, and empowering their employees. By, integrating sustainability and social welfare into their business models, they set a precedent for responsible and ethical corporate behaviour.

- ASHIS DAS - SONALI PASWAN - DEBJIT GUHA - PALLAVI SAHA

In a nation as diverse as India, another hallmark of inspiring CEOs is their inclusivity. They understand the power of diversity and actively work towards creating an inclusive work environment.

These CEOs recognize that a diverse workforce brings together various perspectives, experiences, and talents, which is essential for creativity and innovation. Their commitment to gender equality, equal opportunities, and inclusivity sets an example for the rest of the corporate world.

- ESHITA

KRISH | ANWESH RITA | JIT SARDHA | RAHUL

These CEOs are also champions of skill development and education.

They understand that for India to thrive in the 21st century, it must have a skilled workforce that can adapt to the ever-changing economic landscape. They invest in education and training, helping to bridge the skills gap and empower the youth of India.

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Contact

Furthermore, they are adept at building global partnerships. India’s economic future is inextricably linked with the global economy, and these CEOs are aware of the immense potential that international collaboration holds. They actively seek out partnerships, investments, and opportunities abroad, strengthening India’s position on the global stage.

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Corporate Office Delhi Office : B block, 6 th floor, Palam Extn, Ramphal Chowk Rd, Dwarka, New Delhi, Delhi -110075

In a world where the digital realm plays an increasingly significant role, these CEOs harness the power of technology to drive growth.

They are at the forefront of digital transformation, using data analytics, artificial intelligence, and automation to optimize their operations and enhance customer experiences. Their tech-savvy approach not only keeps their companies competitive but also contributes to India’s journey towards becoming a digital superpower.

Registered Office Kolkata Office : 10A college Row Kolkata , Kolkata – 700009 Contact : 033 7967-1979 +91 6291669599

It is worth noting that these inspiring CEOs are not exempt from challenges and obstacles. They face tough decisions, navigate through economic uncertainties, and confront societal issues head-on. What sets them apart is their resilience and determination.

They lead by example, showing that setbacks are not failures but opportunities for growth and learning.

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In conclusion, India’s most inspiring CEOs are not just business leaders but visionaries who are shaping the nation’s future. They are innovative, socially responsible, inclusive, and committed to the greater good. Their unwavering dedication to excellence, combined with their ability to adapt to a rapidly changing world, positions India for a brighter and more prosperous future. As they continue to inspire and lead, they pave the way for a new era of progress, growth, and success in India.

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“There is always a bright light waiting for us at the end of a tunnel.

Perseverance is the only way through it.”

Mehul Sharma

COMING SOON 2023

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Mehul Sharma

the Founder and CEO of Signum Hotels & Resorts Pvt Ltd, a home-grown brand that strives to go global. He has also worked as a manager with some renowned hotels like The Hotels & Resorts, IHCL, IHG and ITC

There are several strategies and approaches that have helped in achieving success in business endeavours as meeting with new people and making new connections that help in getting more ideas.The biggest challenge for Mehul Sharma was surviving the Pandemic, but eventually, he overcame this hurdle by expanding the business overseas. Innovation within the organisation is imperative to self-improvement and he always reads the hospitality magazines religiously with his colleagues and mentors.

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Mehul Sarma CEO, Signum Hotel

Leadership Qualities

Journey of Mehul Sharma

The most important idea that inspired him to open a chain of hotels was going through some pages of a magazine on a trip that had several choices and the thought of travelling the world. However, after the Pandemic the hospitality business did face many hardships and many were closed but after the Pandemic it seemed to contribute a lot to the economy. Also, a lot of people have been travelling and the government are also supporting both the small and large hospitality business in order to boost Tourism. Digitization has also played a crucial role in influencer marketing, mobile app check-in, chatbots for 24/7 assistance and a lot more.

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Mehul Sharma believes that a Leader is not always born but is made through constant efforts, Experiences and tackling difficult situations in a composed manner. An important element of leadership is being open to communication with all colleagues and supporting them in times of need, as a leader is also recognised as an effective team leader who always helps to rally the associated team. A leader also shares success with others but accepts shortcomings as his own, also leader sees every task as equally important and respect other irrespective of their role in the group.

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Ethics and Sustainability of Signum Hotels At Signum Hotels, the founder strongly believes in the fact that the green footprint that we leave today shall be the foundation of a stronger future and that we are committed to ‘SUSTAINABLE LIVING’. As Earth has a finite number of resources, our main goal is to preserve resources like raw materials, energy, and water and minimize waste and other pollution the hotels have adopted strategies like rainwater harvesting, cool roof systems, net metering, recycling, energy and water conservation.

The hotel also aims to give back to the environment and also to reduce the carbon footprint on a larger scale industry.

Challenges and Opportunities

The main challenge is facing Visa restrictions in times of political and diplomatic scenarios which also might create deadlock for tourists. Many businesses which were shut down during the pandemic never reopened due to financial Constraints. This also created new opportunities in the age of globalisation when the borders are melting and the free movement of people and goods adds value.Lastly, Innovation in the hospitality sector such as adventure sports and health tourism can create several enhancing revenue and employment.

To stay updated on industry trends

To stay updated with current trends and affairs has been very easy in today's world with smartphones. In the hotel management industry, it is imperative to be consistent with global affairs to attend global events with global leaders and adapt to their best practices so that they can be implemented in the business model.

Accomplishment The biggest accomplishment of Mehul Sharma's career would be clearing and getting 5 jobs off the campus interview at the National Defence Academy.

Also, along with starting the key venture in the hotel industry with Signum Hotels and making it profitable, he is striving to make the Indian Venture a Global Suc12

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Importance of Global Collaboration

In today's interconnected world, the exchange of thoughts, ideas and concepts has assisted world leaders to develop their nations and strive for excellence. India's increasing participation in the global sphere, like the G20 summit, has paved the way for the development of various industries, like travel, tourism, and hospitality in the country. Global collaboration has given India a dignified stature alongside various important countries. It is very crucial for Indian Industries and MNCs to collaborate on international platforms and to reach new heights of success around the world.

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In each factory, we had appointed COVID Marshals and COVID Commandos, who would insure proper perpetration of the bribes. We also had our internal city Hall match which reaches out to all officers as well as a special match to reach out to the pool, wherein we communicated about COVID 19 and the way to be taken to be safe. We assured that all our workers downloaded the Aarogya Setu App as well as created our own App “ We Care ” which enables us to broadcast updates to our workers as well as has all the bribes.

Besides strong and nonstop internal communication, we also communicated with our 2 other

nthe beforehand 1990s, India started opening up its frugality and numerous diligence were gettingde-licensed which included the machine assiduity. This move made the Indian bus request seductive to numerous Global players like Ford, GM, and Toyota which set up manufacturing shops in India. At the same time, Tata Motors ( which was a request leader in Commercial Vehicles) decided to enter the passenger vehicle business. still, the element assiduity needed to support the bus assiduity was relatively fractured. It was at this stage that Ratan Tata( also Chairman of Tata Sons) decided that if India had to come a dominant player in the global bus assiduity, it would need a strong buselement company that can support all the OEMs with cutting edge technology. Hence Tata AutoComp Systems Limited was established in 1995.

Tata AutoComp Systems Limited promoted by the Tata Group, provides products and services to the Indian and Global automotive OEMs as well as Tier 1 suppliers. Tata AutoComp has its own capabilities in Automotive Interior & Exterior Plastics, mixes, distance Essence Stampings as well as Engineering and Supply Chain. Tata AutoComp has 10 common gambles in cooperation with leading companies from the Global bus Component Industry through which it manufactures and requests automotive factors and systems like machine cooling results, automotive batteries, rearview glasses, command systems, HVAC, exhaust and emigration control systems, seating systems, Battery Pack, Battery Cooling System, Battery Management System, Motors, regulators, Integrated Drivetrain ( Integrated Motor, Inverter, and Reducer), EV Dishes and electronic results for passenger and marketable vehicles as well as dormancies for heavy marketable vehicles. Tata AutoComp has 36 manufacturing installations spread across India and 9 installations spread across North America, Latin America, Europe, and China. Each time, Tata AutoComp and its Business Units have been entering recognition in form of awards for Quality or Delivery from its guests.

We kept circulating advisories and updates about the epidemic at a veritably high frequence. Once the lockdown was over and shops were allowed to launch, we created a veritably strong bribe to insure that proper protection, sanitization, and social distancing were

ARVIND GOYEL CEO ,TATA AutoComp Systems Ltd

WINNING THE Epidemic FIGHT

We're at war with an unnoticeable adversary. The new contagion has now entered just about every country on the earth. What happens coming is what the world is inclusively trying to understand. While numerous associations are feeling the heat from closures and insulations, a many businesses are roaring despite the cinch- down. Goel(M.D & CEO) shares, “ At Tata AutoComp, we explosively believe that our people are our biggest asset and we need to insure that our people stay safe. We incontinently demurred off a massive communication crusade informing all our staff and workers about the care to

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MOVING forcefully TOWARDS THE POST-PANDEMIC FUTURE

Thankfully several countries are now reporting they've moved past the peak of infections and lockdown restrictions are gradationally beginning to ease and businesses are continuing. “ Fortunately in India, we're seeing the reanimation and early signs of recovery of the bus assiduity, says Mr.Goel. The thunderstorm this time also has been good. Given this, the demand for 2 wheelers, passenger vehicles, tractors, and LCVs, has bettered.

Medium and Heavy marketable vehicles have yet to show any signs of enhancement however. With demand going up, we are confident of turning around earlier than what we had before imaged.

Encyclopedically too, requests are picking up. Our shops outside India – particularly in China, the US and Europe are showing early signs of reanimation. The Export and Aftermarket are recording promising growth rates and this is helping our force Chain business as well as our retail business – in particular Tata Green Batteries.

THE FUTURE OF MOBILITY

The invention of the machine reared the structure of metropolises, and still shapes them moment. But as populations age, civic centers expand, and trip increases, humanity will need new ways to effectively and sustainably transport itself. formerly, tone- driving buses , ride hailing apps, participated electric vehicles, and new massconveyance options are reshaping the world as we know it. A new mobility ecosystem is arising, setting the stage for immense invention. The way people and goods move from A to B; is unnaturally changing. New technologies similar as independent driving and electrification, but also long- term trends similar as urbanization or changing consumer geste make mobility a global concern. In doing so, the traditional request boundaries are being broken through. The automotive sector, the energy sector, the public sector, the transport and logistics sector- they all have to deal with these trends, but also with new business models andn mobility generalities. Goel shares “ we are seeing a lot of implicit in the future of EVs and have invested heavily in creat ing a substantial portfolio to support all OEMs in their EV trip. Our EV portfolio includes Battery Pack and BMS, Radiators for EVs, Battery Thermal operation results, Cooling results for colorful EV factors and summations, Motors, regulators, Integrated Drivetrains, E-Compressors, and DC/ AC Dishes for EVs. either, our own Engineering Center and the R&D centers of each of our Business Units has been working on lightweighting the products as well as perfecting their aestheticsperformance. ” Tata AutoComp has been evolving itself. Tata AutoComp is well-conditioned poised for a bright future

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Sank yu Inc A Pioneer in Lo gistics and Beyon

In the ever-evolving world of logistics and supply chain management, companies that stand the test of time are those that continuously adapt to the changing landscape of global trade and commerce. One such company that has not only survived but thrived over the years is Sankyu Inc. With a rich history, a commitment to innovation, and a global presence, Sankyu Inc has solidified its position as a pioneer in the logistics industry.

Sankyu Inc, a Japanese conglomerate, traces its roots back to 1918 when it was established as a small transport company in Osaka, Japan. The company's founders had a vision of providing efficient and reliable transportation services to support Japan's growing industrialization. Little did they know that their humble venture would eventually transform into a global logistics powerhouse.

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As Japan's economy continued to grow and evolve, so did Sankyu Inc. The company recognized the need to diversify its services to meet the changing demands of its clients.

In the 1950s, Sankyu Inc expanded into warehousing and distribution services, laying the foundation for its future as a comprehensive logistics provider.

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The 1970s marked a significant turning point for Sankyu Inc as it ventured into international markets.

The company's expansion beyond Japan's borders was driven by a desire to serve its clients on a global scale and tap into the growing opportunities of international trade.

Sankyu Inc's strategic approach to global expansion allowed it to establish a strong presence in key markets worldwide.

Sankyu Inc has always been at the forefront of innovation in the logistics industry. The company recognized the importance of adopting cutting-edge technology to streamline its operations and enhance efficiency. In the 1990s, Sankyu Inc invested heavily in logistics technology, including advanced tracking systems, warehouse automation, and data analytics.

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This commitment to technological innovation has not only improved the efficiency of Sankyu Inc's services but has also enabled the company to offer its clients real-time visibility into their supply chains. Today, Sankyu Inc leverages technologies like Internet of Things (IoT), artificial intelligence, and blockchain to provide even greater transparency and control to its customers.

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In recent years, Sankyu Inc has also made significant strides in its commitment to sustainability and environmenta responsibility.

Recognizing the global challenges of climate change and environmental degradation, the company has integrated eco-friendly practices into its operations.

In recent years, Sankyu Inc has also made significant strides in its commitment to sustainability and environmental responsibility.

Recognizing the global challenges of climate change and environmental degradation, the company has integrated ecofriendly practices into its operations.

Sankyu Inc's sustainable initiatives include optimizing transportation routes to reduce emissions, investing in energy-efficient technologies, and implementing green logistics solutions. The company's dedication to sustainability not only benefits the environment but also aligns with the growing demands of socially responsible consumers and businesses.

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Sankyu Inc's global footprint is a testament to its success as a logistics leader. The company operates in over 40 countries, serving a diverse range of industries, including automotive, aerospace, pharmaceuticals, and consumer goods. This expansive reach allows Sankyu Inc to offer its clients comprehensive logistics solutions that span the globe.

One of the key strengths of Sankyu Inc's global operations is its ability to adapt to local market conditions while maintaining global standards of excellence. This adaptability has been crucial in building lasting partnerships with clients worldwide, who rely on Sankyu Inc's expertise to navigate complex international supply chains.

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Throughout its history, Sankyu Inc has remained steadfast in its commitment to putting customers first. The company's customer centric approach goes beyond providing services; it's about understanding the unique challenges and goals of each client and tailoring solutions to meet their specific needs.

Sankyu Inc promotes green logistics practices by optimizing transportation routes, reducing fuel consumption, and minimizing emissions. It actively seeks eco-friendly transportation options and invests in fuel-efficient vehicles.

The company strives to make its facilities and operations more energy-efficient. This includes the use of energy-saving technologies, renewable energy sources, and energy management systems.

Sankyu Inc has implemented waste reduction and recycling programs at its facilities. The company's commitment to reducing waste helps conserve resources and minimizes its environmental footprint.

In its real estate development projects, Sankyu Inc prioritizes sustainable design and construction practices. This includes the use of green building materials, energy efficient systems, and eco-friendly landscaping.

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Sankyu Inc's dedication to its customers has earned it a reputation for reliability and trustworthiness. Clients value the company's ability to deliver on its promises, even in the face of complex logistical challenges. This unwavering commitment to customer satisfaction has been a driving force behind Sankyu Inc's enduring success.

No company, no matter how successful, is immune to challenges.

Sankyu Inc has faced its share of obstacles over the years, from economic downturns to global crises. However, what sets Sankyu Inc apart is its ability to adapt and innovate in the face of adversity.

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For example, when faced with disruptions caused by the COVID-19 pandemic, Sankyu Inc quickly pivoted to implement safety measures and alternative logistics solutions to ensure the uninterrupted flow of goods for its clients.

This agility and resilience have allowed the company to weather storms and emerge stronger.

As Sankyu Inc continues to expand its global reach and embrace sustainability, it remains a beacon of success in the world of logistics and supply chain management.

Its dedication to innovation, technology, and customer-centricity ensures that it will continue to be a pioneer in the industry for years to come.

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Sankyu Inc's journey from a small transport company in Osaka to a global logistics powerhouse is a testament to its unwavering commitment to excellence, innovation, and customer satisfaction.

With a rich history spanning over a century, the company has consistently adapted to meet the evolving needs of its clients and the changing landscape of the logistics industry.

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Kwebmaker The crackerjack of Mobile app development and Digital Marketing

Now adays, there are a profusion of mobile app companies in the market blowing their own trumpet about being the best in this domain. But when it comes to seasoned expertise, not many companies dare to accept their lack of experience. A veteran company matters more than anything else. It becomes a warranty card or assurance for above board service. Kwebmaker is one such company which has been a market leader of all sorts of mobile technology and digital marketing needs. It is loaded with know-how for more than two decades. The company has been playing on the pitch of digital marketing since that time when many companies were yet to become familiar with the digital revolution.

For over two decades, this Mumbai based company has been a pioneer in the arena of digital marketing and mobile apps since 1998. From being a company of one man, it has grown to become a full-fledged company with an employee base of more than 100, spread across the globe. Since its inception, Kwebmaker kept growing gradually and today it is a full service digital agency.

What started as a web designing company has evolved in to a full-service digital agency offerings solutions across the Digital spectrum of Web (Websites, E-commerce, Intranets), Mobile (Mobile apps in iOS and Android) and Digital Marketing (SEO, SEM, Digital media buying, ORM, Content creation, Video, etc.) Technologies and Digital trends are ever changing and evolving and the company keeps its team abreast with the same and continuously adapts and evolves.

The company provides a coherent in-house solution for the entire Digital solution including Design, UI/ UX, Technology and Development as well as Digital marketing. This is one of the main USPS of Kwebmaker as there are very few agencies that focus on all the three verticals, i.e. Design, Tech and Digital marketing. The solutions of the company enable it to provide clients with a start-to-end approach of creating their brand, marketing it and drive sales and performance.

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Kwebmaker has continuously evolved and developed Award Winning Ecommerce platforms for the biggest brands and Award-winning Digital marketing campaigns for its clients which has given its clients great success, tangible ROI and results. Mr. Arora says, "I think our happy clients are our biggest achievements. Moreover, the fact that we have survived in the industry for 20 years with a lasting relation with most of our clients is an

Going along the lines of Digital India

The long list of prestigious clientele presents testimony Its 360 degree solution has helped it gain prestigious clientele across the globe. Some of them include TATA, Sony, HDFC Mutual Funds, HDFC Ltd, ICICI Prudential, CIBIL, Moti lal Oswal, Angel Broking, Essar, Welspun, Mumbai Indians, Esselworld, Loksatta, Swiss Tours, Cambrige amongst many others. The company has client base of over 500 across sectors and industries. One of its clients Mr. Ashwini Yadav, Sr Vice President The long list of prestigious clientele presents testimony Its 360 degree solution has helped it gain prestigious clientele across the globe. Some of them include TATA, Sony, HDFC Mutual Funds, HDFC Ltd, ICICI Prudential, CIBIL, Moti lal Oswal, Angel Broking, Essar, Welspun, Mumbai Indians, Esselworld, Loksatta, Swiss Tours, Cambrige amongst many others. The company has client base of over 500 across sectors and industries. One of its clients Mr. Ashwini Yadav, Sr Vice President of Motilal Oswal Securities, says, "Motilal Oswal has been working with Kwebmaker for over a year now, initially we had started with a project for Motilal Oswal Asset Management Company, but over the course of the last few months, we have worked with them on multiple projects including the Motilal Oswal Group Website. Kwebmaker is a professional digital agency, headed by a hands-on CEO, and has a team that understands design and technology. Their team is open minded and quick to respond. We've used their services for Technical Resources too and hope to continue a long standing partnership with Kwebmaker. Best Regards."

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Mr. Dhananjay Arora, the CEO of Kwebmaker, is a keen observer of the "Digital India" initiative being taken forward by the honorable Prime Minister Mr. Narendra Modi. He says, "Today we are using more and more technology in processes and transactions which reduces human intervention, human error, corruption and helps the common man get better results".

Meet the veteran founder Mr. Dhananjay Arora has always been a frontrunner in the mobile app and digital marketing space. He completed his graduation from a well-recognized Jai Hind College, Mumbai. After learning the nuances of Finance and IT, he decided to make his career in the erstwhile less known digital agency world. His perseverance, hard work, zeal to learn and the passion to become the priority to clients have brought him to the pinnacle of success. This can be corroborated by the presence of his company spread across the globe.

The duo of Digital India and Digital Marketing is like icing on the cake which helps the company provide solutions in a customized manner to its clients. Under Digital Marketing, it provides the entire solution ranking from Search Engine Optimization to Google Ad words to Social media strategy, Implementation,

Digital media buying, content creation for copy, Video content creation and Email marketing, etc.

Moreover, what mediums and channels are to be used depend on many factors such as client's industry, target audience, objective and sector, etc.

Apart from this, it works out the money needed to invest in specific parts of media so that it could help them get the best results and ROI for their digital marketing initiatives.

A huge team dedicated solely for mobile apps development Kwebmaker has a complete in-house team of almost 50+ that focuses purely on Websites and Mobile App design and development on both iOS and Android. There are special UI/UX designers that focus on Websites and Mobile App user experience for simple and intuitive navigation.

Apart from this, it has developers that work on the backend and coding for websites and apps in iOS and Android using latest technology.

The company has developed over 50 mobile apps. Some of its recently developed apps include: Mobile wallet app for Standard Bank in Namibia App for Esselworld for online ticket booking 21+ is an app that allows user to pre book and order drinks online before they visit a bar.

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Flexible Flexible ΗΕΑΛΙΝΓ I f y oo uu ’’ rr ee ffeeeel li inngg nneer rvvoouus s aabboouut t t th he e s su up pp pl yl y c h a i n , t r yy pp ii cc tt uu rr ii nn gg iitt nnaakkeedd

There’s a tension at the heart of supply chain management between rigidity—the hard power ideal of getting things done—and flexibility, the soft power which allows for both change and disruption. That tension, in turn, is shaped by the field’s invisibility: Managers prefer to see less of the nuts and bolts, and customers prefer to see none.

The result is a bias towards rigidity. But this is limiting: The kind of supply chain that could withstand a challenge would be one that could bend before change without breaking.

GET REAL Despite the overwhelming complexity of the logistics corporations routinely manage, such a system is mostly theoretical. Most major companies would

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face unmanageable losses in the event of a natural disaster or security breach that substantially affects their supply chain—losses that could have been prevented if the underlying systems were capable of planning for change.

That’s over and above the kind of change that managers might want to implement on their own prerogative, as a means of

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making their businesses more sustainable and competitive. Something as simple as re-sourcing a raw material echoes through the entire supply chain, from new shipping mandates at the source to a new bill of materials at the factory and on down.

Yet with supply chain systems as complex as they are, changes are hard to implement painlessly— because a system that

heavy is resistant to movement.

than mere fancy: It’s a winning strategy.

What we are left with is a behemoth, high on inertia and easy to topple. A better model—one that is stronger, more supple, and easier to envision—would be a body.

As the wild and wooly natural world makes itself harder and harder to ignore, the vision of a self-healing supply chain modeled on a biological system is more

GET CHANGED When a living tissue is damaged, the system reacts as a whole, marshaling and channeling resources in order to heal the wound.

In the wake of a cut to the skin, the heart beats faster to pump more blood where it’s needed. Adrenaline is released to keep the body alert to danger. White

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w o o l y nn aattuurraal l wwoor rl dl dmm a ka ek se si t istesl ef lhf ahr d AA s st ht he e wwi li ldd aanndd w a redr e r h radr de er r t too i iggnnoorree,, tt h e v ii ss iioonn oof f aa s seel fl -f h- h e ae lai lni gn gs uspuppl p y l cyh ca hi na i n a na dn dh a e r ee r fea n mm oo d de el el edd oonn aa bbiioo ll o g i c aa ll ssyysstteemm i si s mmo or er et ht ahna nm m f ac ny :c y : I tI ’ts’ sa aw w i ninni nn ign sgt rsat treagt ye .g y . blood cells are diverted to guard against infection.

More still, the environment around the body is understood and turned to advantage: The oxygen in the air reacts with the iron in red blood cells to prompt coagulation and stop the wound. Skin cells begin to multiply rapidly to repair the tissue.

smoothly for the moment.

But this falls prey to two fallacies: one, that a business turning a profit is turning an optimal profit, which does not follow; and two, that the world is static, which it’s not. Adaptability must be woven into the systems themselves, not simply the broader managerial perspective.

Biological systems are also attuned to how the environment has changed in the wake of a destructive event. Should a stone fall on the grass, the grass stops trying to grow in the place now covered; it grows around it. Life is ready for change. The supply chain should be too.

And for the first time, achieving this kind of reactive system is possible with emerging technologies. Beginning with a digital twin of physical processes—a real-time computerized model that matches the real world—managers can actually have the power to implement change—and react to it—as it occurs.

Machine learning can also be leveraged to predict such change based on past trends and other relevant data, giving managers the opportunity to react to events that have yet to take place.

GET BETTER There are obstacles. Supply chain management is perched on infrastructure that is extremely complex and notoriously unapproachable. Managers can be reluctant to focus on change if operations are running more or less

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If, for example, the system foresees a material shortage, it can prompt managers to create a new bill of materials upstream— before the re-sourcing is even accomplished.

That way, when the new material does arrive, the concordant process can be immediately implemented—flattening the waves that would otherwise have roughed up the waters. This translates to the kind of savings that would not even have been envisioned if the supply chain had not been transformed in advance of need.

The variations on this theme are nearly endless, but the purpose is always the same: to have the power to change. That’s what this world demands of us—now more than ever.

We may think that being hard makes us secure, but true safety comes from knowing how to heal.

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