
3 minute read
Fluid Intelligence Academy
Quaker Houghton’s value proposition has always been the premium quality and reliability of our products. Looking towards 2025, it’s clear to us that our value proposition needs to evolve as our range of services and equipment broadens.
Unlike our competitors, we’re able to offer a systematic journey; from initial consultation to implementation, to data analysis – a comprehensive package that moves both our clients and us towards Industry 4.0. The Fluid Intelligence Academies will serve as our official training and customer consultation centre.
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This exclusive facilities, led by seasoned experts, will give customers the opportunity to discuss their production requirements in an environment similar to their own facilities. Alongside its consultancy capabilities, the Fluid Intelligence Academies will also be used as a facility to train Quaker Houghton students, employees and clients with handson learning surrounding industry best practice. With a supply of the latest equipment, the facility ensures learners leave suitably equipped with Quaker Houghton’s wealth of knowledge and experience.
DEDICATED CONSULTATION CENTRES
STATE-OF-THE-ART TRAINING FACILITIES FLUID BENCHMARKING CAPABILITY TO COMPARE PRODUCT PERFORMANCE REPLICATE CUSTOMER PROCESSES TO PRE-EVALUATE FLUIDS
Service


• LABORATORY TESTING
• TECHNICAL SERVICES
• ENGINEERING SERVICES
• QH FLUIDTREND™ PERFORMANCE MONITORING SOFTWARE • QH FLUIDCARE™ ON-SITE ENGINEERS
• QH FLUIDSUPPORT™ VISITING SERVICE ENGINEERS Supported by analysis testing and technical support from our European laboratories, various levels of technical services are available to Quaker Houghton customers.
QH FLUIDCARE™ is our premium offering – a combination of Quaker Houghton fluids, equipment and on-site manpower services, providing complete confidence while we manage and run all aspects of your non production related activities.
QH FLUIDSUPPORT™ is a lighter, but equally as comprehensive service with the same features as QH FLUIDCARE™. It is delivered through a visiting Service Engineer rather than permanent on site Quaker Houghton personnel.

Technical Services

With over 200 dedicated professionals performing service and support in over 30 countries across five continents, our dedicated team of engineers are supported by the analytical resources of technical service laboratories. With an enhanced level of training in our Fluid Intelligence Academy, all of our off-site employees have access to a wealth of collective in-house knowledge alongside Quaker Houghton resources, to ensure they’re fully equipped for any situation.

Engineering Services
Quaker Houghton’s dedicated team of engineers are able to support all aspects of process equipment from basic supply and installation through to the project management of major capital investments. With extensive industry experience, our team are able to recommend a broad range of equipment solutions that will support customers reduce costs, improve operational efficiencies and reduce waste.

Service
YOUR TRUSTED AND ESSENTIAL STRATEGIC PARTNERS.
COMPLIANCE PRODUCTIVE Our team of on-site personnel, backed by scientists in our Customer Solutions Centres, are continually kept abreast of regulatory requirements and amendments. Permanent on-site or visiting experts ensure any fluid maintenance management is conducted efficiently and accurately, reducing any duplication of work.
COST EFFICIENT IN BEST PRACTICE With our scaling range of services on-site, you’ll only ever pay for what your operation requires, ensuring you receive the most competitive package for your production. Our team of on-site Quaker Houghton experts can help organisations continually progress towards best practise, by efficiently managing the fluid maintenance management process in-house.