Focus Champs Programme 2025

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6 - 8 July 2025 HEADLINE SPONSOR

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WELCOME Welcome to the Focus Champions Conference 2025 - a particularly special one as we celebrate 20 years of this incredible event! This year we are at the home of England’s national men's, women's, and para football teams, perfectly timed for the beginning of the UEFA Women’s Championship.

This will be my first Focus Champs experience, having joined Focus Travel Partnership as Managing Director in April this year. I am extremely proud to be part of an event with such a strong legacy of learning, development and community amongst our frontline TMC Partner teams. Over the last two decades, Focus Champs has grown and delivered something truly unique - a platform where voices are heard, inspiration is ignited, and bold ideas are explored.

The team have curated a programme that reflects the diversity of our network and the fast-changing industry we all operate in, with topical content and some fun surprises along the way and I’m looking forward to meeting so many of you over the coming days.

We hope you enjoy our 20th Champs conference and thank you for being part of this milestone. Our supplier partners are the backbone of the Champs event experience, so I would like to extend a huge thank you to our sponsors for their collaboration and support, especially Qatar Airways who are headline sponsor!

Thank you for joining this exceptional event. Stay curious, engage, and have a brilliant conference to remember.

Paul Spencer Managing Director - Focus Travel Partnership

WELCOME Welcome to the Focus Champions Conference - Proudly Sponsored by Qatar Airways.

Qatar Airways is honoured to sponsor this gathering of industry trailblazers, where expertise, innovation, and collaboration take centre stage. You are the driving force behind exceptional corporate travel solutions, and we are proud to support you in delivering excellence.

As a multiple award-winning airline, Qatar Airways has been named ‘World’s Best Airline’ an unprecedented eight times at the Skytrax World Airline Awards.

We set the standard for premium travel, offering the ‘World’s Best Business Class’, ‘World’s Best Business Class Lounge’, and ‘Best Airline in the Middle East’, ensuring that your clients experience world-class service at every touchpoint.

With flights departing from London Heathrow, Gatwick, Birmingham, Manchester, and Edinburgh, we connect travellers to over 170 global destinations via Hamad International Airport, winner of ‘Best Airport in the Middle East’ accolade for 11 consecutive years.

At Qatar Airways we hugely recognise the value of the Focus Travel Partnership.

The Focus champions conference is an opportunity to share insights, strengthen partnerships, and drive forward the future of corporate travel. We look forward to engaging with you, learning from your expertise, and working together to elevate your clients' travel experience.

Enjoy the event, and let’s shape the future of travel together!

Gary Kershaw Regional Manager - UK and Ireland, Qatar Airways

THANK YOU TO OUR SPONSORS HEADLINE SPONSOR

EVENING SPONSORS

SUPPORTING SPONSORS

SESSION SPONSORS

NEED TO KNOW VENUE The conference is taking place at Hilton at St George's Park, Newborough Rd, Burton-on-Trent DE13 9PD what3words /minivans.searching.pardon

GETTING THERE & TRANSFERS Driving The venue offers complimentary car parking for delegates.

Train The nearest train station is Burton on Trent which is approximately 20 minutes drive away, or Birmingham International is approximately 50 mins away.

Transfers Focus are providing complimentary transfers from and to Burton on Trent and Birmingham International stations, these must have been prebooked and details have been provided separately.

Flying The nearest airport is Birmingham International.

ELEVATE YOUR JOURNEY TO CANADA Air Canada offers non-stop flights from London, Edinburgh and Manchester to Canada. Travellers can choose from three classes of service on board, including Signature Class featuring fully lie-flat pods, a range of priority services, lounge access and award-winning in-flight entertainment with 2,500+ hours of movies, TV shows, music, podcasts and more.

Learn more at aircanada.com

NEED TO KNOW ACCOMMODATION If you have booked your accommodation through Focus, your room at the Hilton St Georges Park has already been confirmed and paid for on a bed & breakfast rate, guests must settle any extras themselves. Check-in will be available from 3pm on day of arrival via the Focus registration desk, and on Tuesday guests are asked to check-out prior to the conference start and either put large cases/items in cars or with concierge.

DRESS CODES

Sunday Evening: Casual summer fun Monday Conference: We want you to feel comfortable and focussed so please wear something to allow that. There will be an element of movement required for the team building, so we’d advise flat shoes.

Monday Evening: Party pink, navy blue and white, but just make you’re able to move for this evening.

Tuesday Conference: Comfortable and focussed.

PHOTOGRAPHY, VIDEO & SOCIAL MEDIA We will have a professional photographer and videographer at the conference, but we’d love you to take lots of pictures and share these across your social platforms and tagging us @Focustravel....

The team at Procon Solution are running a social media challenge throughout with a £500 voucher, to be won for the best image, so don’t forget to tag them in your finest images!

We ask that you do not share pictures from the breakout sessions on public platforms as these may contain sensitive information.

HEAR FROM OUR SPONSORS BRITISH AIRWAYS It is with great pleasure that I extend a warm welcome to you on behalf of British Airways at the prestigious Focus Champions conference.

We are honoured to have you join us for this significant event, where we will delve into key industry insights and strengthen our valued partnerships.

One of the highlights of the conference will be the BA NDC breakout sessions hosted by two members of our Distribution Team on the second day of the conference. We eagerly anticipate engaging with you all on this crucial industry topic.

At British Airways, we acknowledge the substantial value of the Focus Travel Partnership as we come together to network, learn, and innovate. This remarkable event offers a platform for TMC Partners and Supplier Partners to connect, collaborate, and inspire each other.

Thank you for being part of this event. We look forward to seeing you there.

Karim Ismail Head of TMC Channels, British Airways

AEROMEXICO Once again, Aeromexico is thrilled to join the excitement of this incredible event — the 20th Focus Champs 2025.

It is always a privilege to join Focus Travel Partnership together with its trusted business partners and dedicated team members for an event that not only inspires but also deepens connections and sparks new possibilities.

At Aeromexico, we value the importance of collaboration, integration, and shared vision, all of which are at the heart of this event. Focus Champs serves as a powerful platform for learning, exchanging ideas, and building lasting relationships that drive growth and success for everyone involved.

As the event unfolds, we encourage you to embrace every moment — connect, discover, and contribute.

Rolando Gonzalez Market Manager UK & Benelux, Aeromexico

AIR EUROPA

ITA AIRWAYS

On behalf of Air Europa, it’s a pleasure to able to join you at this year’s Focus Champions Conference. As a Latin American specialist airline, we’re committed to innovation, exceptional service, and seamless connectivity across Europe and the Americas.

ITA Airways, the national carrier of Italy and a member of Lufthansa Group, is proud to be a Supplier Partner for the 20th Focus Champions Conference. It is always a pleasure to meet so many key figures from the Focus Partner Agencies in one place.

This year, we’re excited to expand our partnerships with you the members, enhance our product offering, and make travel a great experience for your clients. Sustainability remains a priority, with investments in fuelefficient aircraft and eco-friendly initiatives.

Being, probably, the newest traditional airline on the block we look forward to sharing with you all that is new at ITA Airways; from the benefits to our mutual customers related to the Lufthansa Group tie-up to expansion of our network.

To our valued partners: Thank you for your trust and support. Together, we’ll shape the future of travel. Let’s connect during the conference to explore new opportunities. Enjoy the event and look forward to seeing you all there!

Sarah Hurst Head of UK Sales, Air Europa

Through the networking, team building and evening events we look forward to getting to know you and your clients’ needs for mutual benefit of all our companies.

Matilda Goes Business Development Executive, ITA Airways

HEAR FROM OUR SPONSORS LUFTHANSA GROUP On behalf of the Lufthansa Group, welcome to the 20th Focus Champions Conference.

Thank you for your continued trust and partnership.

Your role in connecting corporate customers and their travellers to our network is truly appreciated, and we’re excited to strengthen this collaboration.

As we expand globally, we’re especially proud to introduce Lufthansa Allegris, our new long-haul product, and the upcoming SWISS Senses experience launching later this year.

My colleague Patrick Hart and I look forward to reconnecting with you during the event. Don’t miss the Virtual Reality experience of Allegris, and your chance to win a flight voucher.

Thank you once again for your continued support. It’s a privilege to be here with all of you, and we’re excited for an enjoyable evening sponsored by Lufthansa Group and Atlantic Joint Venture. Here’s to a successful 2025!

Kevin Young Key Account Manager, Lufthansa Group

UNITED AIRLINES On behalf of myself and United Airlines, I’m delighted to join you for another year of Focus Champs!

It’s a privilege to participate in this amazing two-day event, where we truly value the exceptional contributions of Focus Travel Partnership’s TMC Partners. I look forward to meeting and reconnecting with many of you. Additionally, we’re proud to sponsor the Gala Dinner at this stunning venue St. George’s Park, alongside our JV partners, Air Canada and Lufthansa. Wishing everyone a fun-filled and memorable evening!

United Airlines opens a world of exploration with a comprehensive route network, with flights to the U.S. from Edinburgh and London Heathrow with connections to over 280 destinations across the Americas. United flies up to 20 direct flights from London Heathrow to seven U.S. cities including Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington D.C. With the Edinburgh service seeing flights to New York and Washington D.C. year-round and seasonal service to Chicago.

Becci Dawson Account Manager, United Airlines

AIR CANADA We at Air Canada are truly looking forward to this 20th Focus Champions Conference. Your continued support and partnership with us through Focus Travel Partnership mean a great deal and it will be a pleasure to meet many of you over the next couple of days and to further strengthen our relationship.

Air Canada has had fantastic year working with the Focus partners, and has shown strong sales and incredible encouragement from your Head Office Team. We are always grateful for the collaboration and excited for what lies ahead.

Enjoy the Conference, with warm regards from all of your friends at Air Canada.

Andrew Edmonds Business Sales Manager UK, Air Canada

HEAR FROM OUR SPONSORS SINGAPORE AIRLINES On behalf of Singapore Airlines, I am delighted to be returning to the Focus Champions Conference for what will be my 15th year. I am joined this year by my colleague Darren Adams, Corporate Account Manager & our Corporate NDC Champion.

It's always a pleasure to see so many familiar faces as well as meet so many new attendees at this event.

We look forward to hosting you all at the welcome drinks on Monday night, where we will be serving a traditional Singapore Sling.

This is a special year for Singapore. Not only does the country celebrate its 60th anniversary this year, but earlier in June the Airline marked its first year milestone of flying from London Gatwick to Singapore.

Now daily from Gatwick, this takes us up to 40 flights a week from the UK to Singapore, from London Heathrow, London Gatwick and Manchester.

Thank you to our Focus Champs and your colleagues for supporting the new service and for continuing to champion Singapore Airlines.

Jane Tyson-Moore Corporate Sales Manager, UK & Ireland, Singapore Airlines

EMIRATES On behalf of Emirates Airlines we are thrilled to participate in this year’s Focus Champs. Phil Courtney and I look forward to sharing insights and strengthening our TMC partnerships. We hope to see everyone at the welcome evening, which we are sponsoring alongside our joint venture partner Qantas. Here’s to an enjoyable, football themed evening!

As a global leader in aviation, we take pride in connecting travellers to over 140 destinations across six continents, providing unparalleled service and comfort. Our state-ofthe-art Airbus A380s redefine luxury in the skies, offering spacious cabins and exceptional amenities. Additionally, our complimentary chauffeur drive service ensures a seamless travel experience from your doorstep to the airport, enhancing convenience and comfort for our Business and First-class passengers. Operating the world’s largest fleet of wide-body Airbus A380 and Boeing B777 aircraft, Emirates offers spacious cabins and iconic inflight features such as its A380 Shower Spa and Onboard Lounge. The newly added Airbus A350 now flies from Edinburgh to Dubai, with many other destinations recently introduced.

Kate Fitzgerald Account Manager, Emirates

QANTAS It’s a great pleasure to welcome you this year to the Focus Champion Conference.

Qantas is one of Australia’s most iconic brands and has played a central role in the development of the aviation industry since 1920.

Renowned for offering the only direct air links between Europe and Australia, we aim to connect travellers around the world with outstanding inflight service onboard our awardwinning aircrafts. By the end of 2025, a new option to Auckland will take off from London, connecting Europe to New Zealand in only one stop via PER. Coming soon is our highly anticipated launch of Project Sunrise, connecting London to Sydney non-stop. Stay tuned!

We thank you for joining us and Focus and we look forward to connecting with you all at the conference.

Amandeep Marway Corporate Account Manager, Qantas

ACC AVIATION Welcome to the Focus Champs Conference! I’m the Director of Charter at ACC Aviation, leading our UK charter division. We specialise in delivering tailored private charter solutions for both businesses and private clients — whether it’s executive travel, group movements, or individual VIP flights.

We work closely with travel management companies, acting as an extension of their services to provide seamless, flexible, and reliable air travel options.

This is our second year attending Focus Champs, and we’re proud to be the official lanyard sponsor for the event. We’re looking forward to connecting with all of you over the next few days and learning more about what you do.

Charlie Wilcox Director of Charter, ACC Aviation

HEAR FROM OUR SPONSORS TURKISH AIRLINES

FRONT

As the airline that connects more countries than any other, Turkish Airlines is proud to be here at the Focus Champions conference. We believe that meaningful progress happens when people came together – to share ideas, challenge norms, and shape the future.

Front is the AI-powered communication platform trusted by over 100 travel management companies to streamline traveller and supplier operations. It unifies your communication channels, email, phone, SMS and WhatsApp, into one intuitive workspace for faster responses and easier cross collaboration so you can provide excellent service at scale. Plus, practical AI and no-code workflow automation help TMCs design best-in-class traveller experiences with ease.

While our job is to connect people across globe, it’s gatherings like this that remind us why those connections matter.

We’re excited to be part of this year’s programme and look forward to meeting many of you in the days ahead.

Thanks for having us and enjoy every moment of the conference.

Mehmet F. ÖZAK Corporate Sales Manager, Turkish Airlines

Some of our TMCs use Front to achieve up to 97% customer satisfaction and process requests seven times faster. Whether it’s updating itineraries, handling cancellations, or managing VIP travellers, Front makes service seamless and scalable.

Front are pleased to be hosting a breakout session and look forward to meeting you all.

Liz Doyle Solution Engineer, Front

ETIHAD AIRWAYS As the Etihad Account Manager for Focus Travel Partnership, I am very much looking forward to catching up with everyone. Over the years we have enjoyed a strong collaboration with Focus, working closely with the central team and the TMC partners.

We are excited to be a lunch and speaker sponsor this year, and I hope you join me in giving a warm welcome to our guest speaker the MD of Manchester City Women’s team Charlotte O'Neill.

VIRGIN ATLANTIC

Thank you for your continued support, and I look forward to connecting with you over the next few days.I hope you enjoy the conference and here’s to a successful 2025.

We are delighted to be with you once again at the Focus Champions Conference.

Virgin Atlantic was created to disrupt and innovate the market. From the very first seatback TV’s and Premium cabins, to operating the youngest fleet over the Atlantic and achieving the world's first 100% Sustainable Aviation Fuel transatlantic flight, our pioneering spirit is stronger than ever. We continue to challenge the status quo flying to the most exciting destinations in the world and discovering new ways to delight our customers with brilliantly different experiences, delivered by a crew like no other.

Virgin Atlantic and Delta celebrate over ten fantastic years of partnership, offering more choice, more connections and second-to-none service every step of the way. With dedicated account management, a team of experts ready to help whenever you need them and innovative and delightful touches along the way - it is business that feels uniquely personal.

Martyn Bell Account Manager, Etihad Airways

Gerry Brace Senior Global Account Manager, Virgin Atlantic

With multiple new routes commencing this year, increases in capacity across our network including Manchester and Dublin and the imminent delivery of our first brand new Airbus A321-LR aircraft, we are eager for the opportunity to strengthen our business ties and explore new possibilities throughout the conference.

HEAR FROM OUR SPONSORS DELTA AIR LINES 2025 saw Delta celebrate our 100th anniversary and an expanded network across the Atlantic. In the U.K. along with our JV partners Virgin Atlantic we serve 4 departure points (London Heathrow, Gatwick, Manchester & Edinburgh) directly to the USA, including 34 peak day departures from London Heathrow to 15 US gateways.

As always, Delta customers and employees are at the heart of everything we do; Our co-location with Virgin Atlantic at Heathrow and five US airport’s makes it easier to connect to more than 220 destinations across North America. For Focus members we offer 24/7 Freephone Sales Support, the recently announced nose-to-tail transformation of our cabin interior is based on extensive feedback and research to create a cabin experience that reflects our customers’ changing expectations and lifestyles.

We look forward to sharing even more of these details and an amazing two days of conference with you.

Paul Webb, Senior Account Manager Delta Air Lines.

PROCON Procon is pleased to take part in Focus Champs 2025.

It’s an event we value for its open atmosphere, relevant conversations, and the chance to connect with others across the industry. As a supplier partner, we appreciate being part of a setting where ideas are shared freely and different perspectives are welcomed.

At Procon, we help travel agencies simplify and strengthen their mid and back office processes with ProTAS – a flexible solution designed to support modern travel operations.

We look forward to useful insights, good discussions, and the opportunity to reconnect with familiar faces – and meet a few new ones along the way.

Henrik Lykke Hansen Commercial Director, Procon

SAS

BLACKLANE

I am your Key Account Manager and I have been privileged to work with Focus Travel Partnership since their inception over 25 years ago.

On behalf of everyone at Blacklane, we are thrilled to join the Focus Champions Conference for the first time!

On a personal note I am excited to be back after a few year hiatus!

During this time we have built a strong and mutually beneficial business partnership and now proudly regard Focus as one of our key agency partners.

SAS Scandinavian Airlines looks forwards to further growth and stronger ties with your fantastic team and all TMC partners in the years to come.

As a global chauffeur service committed to delivering safe, reliable, and sustainable travel experiences, we’re excited to connect with Focus Champions who share our passion for innovation and excellence. This conference is an incredible opportunity for us to learn, share, and grow alongside a community we are grateful to be a part of. I look forward to meaningful conversations, new partnerships, and contributing to the inspiring momentum that defines Focus Champions.

Svetlana Wolff Key Account Manager, SAS

Thank you for welcoming Blacklane — we’re honoured to be here!

Paul Clark Lead Sales Manager, BLACKLANE

AGENDA: SUNDAY & MONDAY SUNDAY 6 JULY 15:30-1800

Conference Registration with Focus Team and Hotel check in

Hilton Hotel Reception

18:30-22:00

Welcome Evening BBQ kindly sponsored by Emirates & Qantas

Private Dining & Terrace

Tea and coffee stations in the Events lobby Time for suppliers to up networking stations in The Drum

Various

MONDAY 7 JULY 08:30-08:50

Champs conference kicks-off with welcomes from Headline Sponsor Qatar Airways and Paul Spencer of Focus Travel Partnership, followed by ice-breaker with Sarah Hunt Conference Wellness

Sir Bobby Robson Suite

09:55-10:25

Coffee Break with Italian biscotti kindly sponsored by ITA Airways

Events Lobby

10:25-10:45

Hear from Yasmina Magdy about her personal journey with our youth homelessness charity partner Depaul UK

Sir Bobby Robson Suite

10:50-13:15

Supplier showcase and networking session

The Drum & Executive floor

08:55-09:55

AGENDA: MONDAY MONDAY 7 JULY 13:15-14:00

Scandic themed lunch kindly sponsored by SAS

Events Lobby Sir Bobby Robson Suite

14:00-16:30

Action packed Champs Team Building session with Aeromexico

16:30-16:50

Round-up with Paul Spencer & Sarah Hunt

Sir Bobby Robson Suite

17:15-17:45

Optional kick about with some of the Focus team and Suppliers on 5 a side pitch (or spectate) and free time to freshen up for the evening

Continental 5 a side pitch

18:15-19:15

Drinks reception with Singapore slings and Tiger beer brought to you by Singapore Airlines

The Courtyard

19:15-22:30

‘A Questioning of Sport’ a fun filled celebration evening with Lufthansa Group, Air Canada and United

Sir Bobby Robson Suite

AGENDA: TUESDAY TUESDAY 8 JULY 08:00-08:45

Netwalking around some of the official training pitches and countryside with Gerry from Virgin Atlantic and Paul from Delta Air Lines

Meet in Reception

08:55-0910

Welcome back recap with Paul Spencer Reset with Sarah Hunt

Sir Bobby Robson Suite

09:15-09:50

Fireside Chat - “Captains of Business” with Charlotte O’Neil, MD of Manchester City Women’s Team, and Adrian Parkes, Focus Chair. Sponsored by Etihad Airways

Sir Bobby Robson Suite

09:55-10:25

Team Focus with Dani Ives & Tony Edge

10:30-10:55

Coffee break kindly sponsored by Air Europa

Events Lobby

10:55-11:45

Keynote speaker Karen Carney OBE sponsored by Qatar Airways

Sir Bobby Robson Suite

Sir Bobby Robson Suite

AGENDA: TUESDAY TUESDAY 8 JULY 11:55-13:25

TMC dedicated Breakouts and Supplier dedicated Focus session Suppliers - please stay in room.

TMCs - please find the Focus team member for your group (1, 2, 3 on your name badge) TMC dedicated Breakouts: ‘NDC’ with British Airways. ‘Up front’ with Front. ‘Most loved’ with Virgin Atlantic & Delta Air Lines. ‘

Suppliers - Stay in Sir Bobby Robson Suite Briefing Room - BA Terry Venables Room - VS/DL Ron Greenwood Rom - Front

13:25-14:15

Lunch kindly sponsored by Etihad Airways

Events Lobby

14:30-15:00

The Great Travel Debate panel with Tyrone Francis, Ricky Aldred, Kevin Young, Claire French, Sue Binks, Adrian Parkes led by Tony Edge & Dani Ives

Sir Bobby Robson Suite

15:00-15:45

Advice to my future self and key take-aways with Sarah Hunt & Paul Spencer, followed by Focus Awards

Sir Bobby Robson Suite

15:55-17:00

Pre-booked transfer shuttles with Blacklane - please note these are for guests who have requested via Focus

Reception

KEYNOTE SPEAKER KAREN CARNEY OBE Karen Carney is the lead pundit for both men’s and women’s football on ITV and TNT. She made the move into broadcasting following a successful career as one of UK’s female footballers, having played for both Chelsea and Arsenal - as well as being the England national team’s third most capped player with 144 caps. As a Lioness, she competed at four World Cups, four European Championships and the London Olympics before retiring in 2019.

It was upon her retirement that Karen made the move into punditry, where she has notably led ITV’s coverage of the 2024 Euros from Germany, as well as being part of the first-ever all female line-up analysing a men’s football match at the 2022 World Cup. As well as these achievements both on and off the pitch, Karen has been a vocal advocate for the advancement of women in sport.

In 2022, she began leading a Government review (alongside the Department for Culture, Media and Sport) into the future of women’s football in the UK - from which every recommendation ended up being backed by the Government in 2023. Also in 2023, she hosted the ITV series Leaders of the Pack, where she conducted a series of candid interviews with six leading women’s international footballers, shining a light on their remarkable careers. In this session, Karen covers what it takes to reach elite performance and overcome obstacles to reach goals - and how this can be applied to business.

FIRESIDE CHAT - CAPTAINS OF THE BUSINESS A former England and Super League netball player, Charlotte previously held key positions at British Swimming, the Beijing 2008 and London 2012 Olympic Games and Rugby World Cup, before joining Manchester City Football Club in 2015. As Director of Operations and Development, Charlotte oversaw the strategic direction and delivery of operations and people development programmes at Manchester City’s Boys’ Academy. Charlotte took on the role of Interim Academy Director of the boys’ academy before moving to become Managing Director of Manchester City Women in December 2023.

In her first year at the helm, she oversaw several major signings, announced the Charlotte O’Neill development of a £10 million bespoke training facility for the women’s first team, Managing Director – and saw the team return to UEFA Women’s Manchester City Women Champions League football. During the 2024/25 season Charlotte secured exSwedish international Therese Sjögran as the team’s Director of Football and also announced Hannah Dingley, the first and only woman to have overseen a professional men's team in English football, as the Head of the Girls Academy.

Adrian Parkes Chair – Focus Travel Partnership

Adrian Parkes returned to Focus Travel Partnership in March 2025 following his previous service as Focus Chair from 20202023, bringing with him over 30 years of Board level and Senior Management experience in the travel industry. Before joining Focus, Adrian spent two years at the helm of the BTA (Business Travel Association) leading both the association and the industry through major changes in legislation, regulation and distribution and working closely with government, training providers and universities to promote business travel. And more recently Adrian has led Performance and People Development at Discover the World – Global.

Adrian also held senior roles with TMCs Portman and Clarity after returning from Abu Dhabi where he was responsible for all sales channels at Etihad Airways. Adrian’s previous airline experience was also gained with bmi British Midland where he was Commercial Director.

Adrian has a forward thinking approach, and brings first-hand knowledge of the strength and reputation of Focus, along with informed strategic direction to the whole Partnership.

CONFERENCE WELLNESS BY SARAH HUNT “FOCUS ARE PROUD TO INTEGRATE WELLNESS ELEMENTS INTO THIS YEAR’S CHAMPS SCHEDULE” Recognised as a leader in corporate wellness, Sarah has been delivering high-end wellness management for major brands for over a decade, including Barclays, LinkedIn, Meta and Deloitte. Originally from Canada, her career began in the hospitality and events industry over 3 decades ago, working globally for well known hotel brands. Sarah moved to London, UK 15 years ago, where she transitioned into the health and wellness industry. She quickly gained recognition as a renowned yoga instructor and holistic nutritionist, attracting high-profile figures and A-list celebrities as private clients. Her fun and lighthearted approach to wellness became widely popular amongst those who preferred a twist to the traditional wellbeing scene. Sarah also founded the successful Disco Yoga® brand a decade ago and is the author of Do Yoga Anywhere, which has sold over 20,000 copies worldwide. After years in corporate wellness, Sarah now focuses predominantly on conferences and large events, where she combines her love for wellness and her passion for events. Having missed the vibrant atmosphere of conferences from her early career, she is thrilled to have come full circle, infusing much needed wellness into the face paced industry. Her goal is to energise often drained delegates with her popular “Conference Wellness Menu”, offering short, effective sessions into the busy conference schedule.

As an international keynote speaker, Sarah is known for inspiring audiences to rediscover joy in everyday life and create a life that truly excites them. Working with conference audiences, she loves how the change in setting allows delegates to reflect on their life from a fresh perspective, so they return to work and and home life with renewed focus and vitality. Often described as “the highlight of the event”, Sarah’s magnetic personality and charisma is sure to captivate and inspire any audience.

SARAH WILL BE RUNNING BITE SIZE WELLNESS SESSIONS AND WILL BE AVAILABLE TO CHAT THROUGHOUT THE CONFERENCE OUR SENSORY DECOMPRESSION ROOM IS OPEN TO ALL

YASMINA MAGDY FROM OUR CHARITY PARTNER, DEPAUL UK I’m Yasmina and I am one of the client reps for the North East. When I was a teenager, I lived in Depaul House in Whitley Bay. Lots of things have changed since then and I am keen to keep improving vital services in Depaul so everyone can thrive and live independent and happy lives. I have had ongoing support from Nightstop and being given this opportunity as a Client Rep means I am able to bring what is important to you to the surface.

About Depaul UK We work to end homelessness and change the lives of those affected by it.

Every experience of homelessness is different. We offer a range of services that can be shaped for the unique needs and experiences of each young person we work with.

Early intervention services: Tackling issues early through family mediation and education workshops in schools.

Emergency accommodation: Preventing homelessness by offering a safe place to stay in a crisis through our Nightstop network.

Longer-term supported accommodation: Providing a stable place to call home alongside tailored support to improve wellbeing and develop the skills needed for independent living.

Wrap–around support programmes: Empowering young people with the skills and confidence to build resilience, fulfil their potential and contribute to their community.

Raffle tickets to win some amazing prizes all in aid of Depaul UK will be available during the celebration dinner on Monday evening!

Thank you to our suppliers for the wonderful prizes

SPEAKERS

Paul Spencer Kevin Young Claire French Tony Edge Focus Travel Partnership Lufthansa Group Travelport Focus Travel Partnership Claire has over 35 years of industry Paul joined Focus as Managing Director in Tony started his career as a junior support Kevin leads account management and April 2025, bringing with him strong senior experience. Now Senior Account Manager agent in 2010 with CWT, continuing his sales for a designated customer portfolio in at Travelport, she supports a diverse management and industry experience. love of online booking tools and the UK. Based in London, he reports to portfolio of key customers across Paul’s joined the industry in 2008 with technology throughout his career to date. Patrick Borg Hedley, General Manager Sales Hillgate Travel, after a diverse career in Business Travel, Leisure and Consolidator Tony joined Focus as Business Solutions UK, Ireland & Iceland at Lufthansa Group. markets. Claire loves to empower travel Manager in June 2023. In Summer 2024, With extensive experience in airline sales, Global Assignment Management and Software Development both as a supplier businesses with the tools and insights Tony was presented with the ITM Tech Kevin began his career at a Travel they need to operate more efficiently – and client. During his tenure with Innovator Achievement Award and the Management Company before joining Statesman Travel he held responsibility for freeing up time and resources so that Business Travel People Awards Tech Lufthansa German Airlines in 2002 in agents focus on what matters most: the TSI Global Network, incorporating 40 Innovator, where he was recognised as a Business Development. He played a pivotal delivering exceptional service to travellers ‘dedicated champion of innovation and a role in integrating Austrian Airlines, Brussels TMC members. His roles have also with complex needs. With her industry included the promotion and solutions-driven architect, fuelled by a Airlines, and Swiss International Air Lines implementation of technology solutions. knowledge, consultative approach and desire to help solve some of the key into Lufthansa Group’s sales framework. He passion for innovation, Claire supports Paul is focused on driving growth and challenges TMCs are facing and has driven NDC & Modern Airline Retailing TMCs in navigating todays fast evolving engagement, delivering collaborative revolutionising the business travel within the UK & Ireland sales team, as well landscape. results across the partnership. industry for the better. as with wider corporate customers.

SPEAKERS

Ricky Aldred Fello Ricky is Head of Operations at Fello.

He has been in the travel industry for over 15 years and worked across a variety of roles — from Consultant to Team Leader to Account Management— before moving back into Operations just before the pandemic. He is passionate about building great teams, solving challenges, and creating smart, scalable solutions that make life easier for clients and colleagues alike. Outside of work, Ricky says he can usually be found on the hunt for a decent beer!

Tyrone Francis Easy Avenues Tyrone is Head of Operations at Easy Avenues, a UK-based travel management company.

With a wealth of knowledge in numerous booking systems, Tyrone prides himself on offering a personal service, ensuring all clients’ travel arrangements are seamless. With over a decade of experience in business travel, Tyrone specialises in operations and consultant performance, and has a strong passion for using technology to improve the travel experience.

Dani Ives Focus Travel Partnership Dani began her career in the Marine travel sector with Instone International. She soon moved into supplier relations at ATPI before joining Advantage Travel Partnership, where she was named in the ‘TTG 30 Under 30’, and then onto Focus Travel Partnership as Events Manager in 2020. In 2021 Dani won the first ever coveted Shining Star award at the Business Travel People Awards, highlighting her continued exceptional dedication and contributions in the Business Travel industry.

Dani was promoted to Commercial Manager with Focus in 2023, having undertaken a variety of roles within the partnership, where she leads commercial strategy and supplier partnerships.

Sue Binks Melia Hotels Sue joined Melia Hotels in June 2022, as Senior Account Manager, Global Sales, bringing over 25 years of Travel Industry experience. Prior to joining Melia Hotels, Sue spent several years at both Choice Hotels and the airline bmi, focused on the Business Travel Sector in Account Management and Business Development roles. Sue currently manages a portfolio of Corporate clients, TMC’s, and MICE agencies.Highly customer-focused, Sue believes in forging relationships internally and externally is essential for delivering excellent customer service, collaborating to the benefit of all parties and building strong trusting partnerships.

DELEGATE LIST TMCs James Turner - 360 Private Travel Katie Robertson - 360 Private Travel Jasbinder Khera - ABT-UK Holly Duffin - arrangeMY Vicky Shaw - arrangeMY Oksana Vashchenko - Berkeley Travel Michael Callaghan - Beyond Business Travel Sarah Bardell - BS Executive Travel Jodie Thompson - BS Executive Travel Bruce Canty - Business Travel Centre Jorge Herrera - Capable Travel Lauren Dilkes - Chartwell Travel Lauren Chilcott - CT Travel Group Ian Tattersall - CT Travel Group Tony Breeze - Dawson & Sanderson Corporate Travel Cheryl Thompson - DP&L Travel Kerry Allan - DP&L Travel Tyrone Francis - Easy Avenues Imran Kherani - Easy Travel & Tours Laura Mckeith - EFR Travel Ricky Aldred - Fello Yannis Sfygkakis - Fello Kelly O'Connor - Forward Travel Charlotte Armstrong - Fred Olsen BusinessTravel Sarah Thomas - Frosch Sandra Sameiro - Gem Travel

Staff and Guests Kelly Packington - Global Travel Management Verety Bond - Inntel Caryn Power - ISON Travel Sam Cook - ITG Business Travel Ameeta Bablani - Lupus Travel David Hugo - Mann Link Travel Oliver Thompson - Marine Travel Stuart Pritchard - Meon Travel Management Paul Henshall - Midas Travel Gary Rayner - Omega World Travel Alysia Dewar - QA Business Travel Kathryn Todd - Review Travel Lina Bruzaite - S & N Pickford Yiannis Polydorou - Simplexity Travel Management Samantha Nolan - Sunways Travel Lorna McDowell - Take2Eton Alessandra Sinclair - Talma (Norad Travel) Poppy Jervis - Talma (Norad Travel) Brooke Martin - The Travel Company Edinburgh Daen McCulloch - Total Management UK Maureen Hamilton - Travel Bureau Natascha Svaganovic - Travelharbour Noah Meyerson - Traveltrust Beth Cole - Wayte Travel Management Sharon Barlow - Wayte Travel Management Caroline Elliker - Wotton Travel

Joanne Emerson - Focus Travel Partnership Dani Ives - Focus Travel Partnership Paul Spencer - Focus Travel Partnership Tony Edge - Focus Travel Partnership Hazel Dawson - Focus Travel Partnership Vic Shorrocks - Focus Travel Partnership Laura Currie - Focus Travel Partnership Lisa Moseling - Focus Travel Partnership Barry Higgott - Focus Travel Partnership Jacob Emerson - Focus Travel Partnership (student) Zaki Ullah - Focus Travel Partnership (student) Adrian Parkes - Focus Travel Partnership Tony Packwood - Depaul UK Karen Carney OBE - Keynote Speaker Sarah Hunt - Conference Wellness Charlotte O'Neill - Speaker

DELEGATE LIST Suppliers Charles Wilcox - ACC Aviation Charles Tyzack - ACC Aviation Keith Tenn - Aer Lingus Rolando Gonzalez - Aeromexico Virginie Bernier - AFKL Kinga Prosinska - Air Astana Andrew Edmonds - Air Canada Sarah Hurst - Air Europa Brandon Davis - Air Transat Raimonda Douglass - Air Transat Louise Wates - Amadeus Mark Hopper - Arbitrip Alison Carpenter - Atriis Technologies Jose Alberto Ortega Medina - Avanti West Coast Paul Clark - Blacklane Karim Ismail - British Airways Matt Warwick - British Airways Naeem Shah - British Airways Zareen Meherji - British Airways Wendy Russell - Caledonian Sleeper Chai Phianphithak - Cathay Pacific Judy Ponnampalam - Cathay Pacific Paul Webb - Delta Air Lines Kate Fitzgerald - Emirates Phil Courtney - Emirates Darren McCormick - Ethiopian Airlines

Martyn Bell - Etihad Airways Emma Owers - Evolvi Rail Systems Anssi Partanen - Finnair Claire Herbert - Flight Directors Darragh Vallely - Front Joel Okoigun - Front Nadia Spita - Gulf Air Matilda Goes - ITA Airways Cameron Harding - Japan Airlines Aimee Bloor - JetBlue Airways Adam Hickmott - London City Airport Anthony Woodall - LNER Chris Szumilo - LOT Polish Airlines Kevin Young - Lufthansa Group Patrick Hart - Lufthansa Group Simon Cook - Luxair Sue Binks - Melia Hotels International Magnus Kunhardt - Midoco Pete O'Brien - Nomadic Andy Fish - Norse Atlantic Airways Nicolai Meldal - Procon Solution Henrik Lykke Hansen - Procon Solution A/S Craig Webber - Qantas Amandeep Marway - Qantas Gary Kershaw - Qatar Airways Matt Pitman - Qatar Airways

Imranul Hoque - RwandAir Limited Svetlana Wolff - SAS - Scandinavian Airlines System Aurora Kataroshi - Saudia Frank Valle - Saudia Darren Adams - Singapore Airlines Jane Tyson-Moore - Singapore Airlines Mildred Sanchez - TAP Air Portugal Claire French - Travelport Phil Bailey - Travelport Adam Green - TripStax Ceren Albayrak - Turkish Airlines Mehmet Ozak - Turkish Airlines Becci Dawson - United Airlines Indeep Rajah - United Airlines Gerald Brace - Virgin Atlantic Airways

ESG/SUSTAINABILTY STATEMENTS Focus Travel Partnership is committed to driving sustainable and responsible practices, small steps matter, and we are taking action to create a positive impact at our conferences, including: Forest Stewardship Council accredited Awards. Digital Conference Programmes. Digital signage. Eco friendly lanyards. Napkins made from 90% recycled paper. Re-usable event banners. Local waste reduction initiatives. Locally sourced menus. Countrywide charity initiative. Transparent operations.

80% of the products purchased for the Focus Champs Conference have been provided by local suppliers and independent businesses. Focus Travel Partnership is Greengage ECOsmart 2025 certified.

Hilton was founded on the belief that hospitality could be a force for good in the world – that through travel, we could all achieve a purpose that is bigger than anyone of us. Pushing Forward for a More Sustainable Stay. In 2024, our company accelerated action in line with our 2030 goals. In doing so, we introduced turnkey owner programs to help build and operate more efficient and resilient properties including the Water Efficiency Playbook, renewable energy procurement offerings and sustainable design guidelines. Additionally, we expanded our food waste reduction efforts to prevent and divert food waste and re-purpose and donate leftovers.

Save the date!

Focus Champs 2026 14th-16th June