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Service over and above .
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We chat with Phil Hartmann, Steeline Sales Manager. Tell us about the business ... how long has STEELINE been operating? This month it is our 4th birthday as STEELINE. For 20 years prior, the business was known as Interline Fascia and Gutter. Also 4 years ago, the business expanded into roofing along with Peter and Gai Witney of Steeline Coffs Harbour and joined the STEELINE group. There are 40 STEELINE members Australia wide, and we are very proud to be one of those. What are the types of building products you specialise in? We have a wide range of building products, including Colorbond roofing and associated products, insulation, screws, flashings plus more. Along with Colorbond fascia and gutter supply only, as well as supply and install for new dwellings and renewals on existing homes, we also stock Leafguard, Purlins, Polycarbonate, fibreglass roofing as well as whirlybirds – everything for roofing needs.
‘Service Over and Above’ is not just a motto; it is reflected in e everything w do ...
How many employees do you have, and what are their individual roles? A total of 11 people are employed at STEELINE Port Macquarie. We have two owner operators, a factory staff of 4, who all multitask, with each being able to operate all machines, and they rotate their duties. Our office staff, along with owner Dawn Chesher, also numbers 4 members, with varied duties including sales, administration and accounts; the day to day running of the business is done from here. The remaining staff members are our Fascia and Gutter installers and also 3 subcontractors that we call on to help with installations in the area. Your motto is ‘Service Over and Above’. What does this stand for? ‘Service Over and Above’ is not just a motto; it is reflected in everything we do. We go that extra distance to ensure customer satisfaction at all times. We pride ourselves on our ability to
provide top quality products, usually within 24 hours from order. We only associate with quality suppliers, including Bluescope Steel, CSR Bradford, Fletchers Insulation, I.T.W Buildex Fasteners and Ampelite; this ensures that we have the best to offer our customers. You supply many local builders and roofing contractors, but can the general public call in for product as well? Of course they can. We sell to the public and have a Colorbond roofing display at the front of our office, so it’s easy to select your profile or colour. Our showroom is complete with samples, colours and examples of all the products we sell as well. We are the only local roofing and guttering manufacturer in Port Macquarie and are proud of the fact. What does the future hold for STEELINE Port Macquarie? As we expect continued growth in this region,
expansion is already planned for our factory at Blackbutt Road, with works to commence shortly. We will continue to employ local people and pursue additional products that will complement our existing range for the benefit of both local builders and the general public. Thanks Phil.
the plug! Contact your local STEELINE Centre by calling into 20 Blackbutt Road, Port Macquarie or phone 6581 0045 to experience ‘Service Over and Above’.
Now Available in...
A unique anti-corrosive coating that has a product life and warranty double that of Climaseal® 4 coated fasteners! Extend the life of your Steeline roofing profile by using Buildex Roofzips® in Climaseal® 5, Made in Australia for Australian Conditions!
96 greater port macquarie focus.