Craig Whitney President & CEO The Chamber
FROM THE PRESIDENT
WE’RE BEHIND BRESCIANI
Dean Bresciani has been North Dakota State University’s president since 2010, and for these past seven years, he has transformed the university into a nationally recognized institution for education, athletics and research.
Bresciani may be under fire, but the facts speak for themselves, and the facts show that the university has never been stronger, thanks in large part to the wisdom and experience from this seasoned leader.
Just one of many indicators of Bresciani’s success lies in the university’s fundraising efforts. Through the end of May, the NDSU Foundation and Alumni Association’s fundraising totaled over $33 million. To put this into perspective, that number was just under $7 million at the same time last year, which was the fourth highest fundraising year ever.
The university also secured more than $176 million in current and deferred gifts from July 1, 2010 through June 16 of this year. In the five years prior (fiscal years 2006 to 2010), the total was $58 million. Numbers like that don’t increase without solid leadership from the top.
Another fact is that North Dakota State University plays an important role in the ongoing issue of workforce in the metro. Not only is the institution the second largest employer in Fargo Moorhead West Fargo but they produce highly educated and trained employees, many of which stay to work in the region.
Bresciani has been involved in the recent workforce collaborative and has shown his strong support of efforts to attract, train and retain qualified workers in the region. Quite simply, our work in solving the workforce gap would be much harder without the backing of our higher education leaders.
Oh, and I can’t forget to mention that NDSU has upward of an $884 million annual economic impact on the regional economy. These are no small figures.
While colleges and universities around the country struggle with enrollment, under President Bresciani’s leadership, NDSU continues to grow and prosper.
It’s clear that the president has his heart and head in the right place when it comes to serving the citizens of North Dakota and the students of the university. It is inspiring to watch as he and his team continue to pursue excellence in academics and research, with an eye toward the economic success of our region.
I have to applaud Bresciani’s commitment, leadership and vision, and I stand behind him with confidence.
CHAMBER UNDER CONSTRUCTION
You may notice that this issue of The Bridge looks a little different! That’s because with our new fiscal year, we’re unveiling a host of changes around The Chamber. From a revamped newsletter, new eBridge design, new logos and a new website, a lot is in the works. Just like our community is under construction, so are we, and it’s all to make things more effective, efficient and modern. Stay tuned as we roll everything out in the coming months.
Inside the pages of this Bridge this month, you’ll find that some sections have changed, some have gone away, and some new ones debuted.
Monthly event recaps are now being done with photos so that you can see the best moments from the month. Member profiles have turned into a spread so we can pack even more information and photos into the companies we cover. Member news is now easier to scan, with more emphasis on the people that have news to share. We’re also introducing a Meet the Volunteers section so you can put faces to the names of some of our dedicated supporters.
To see what else has changed, please take a few minutes and flip through the rest of these pages. We hope you like what you see. We welcome your feedback and suggestions as we continue to improve!
BOARD OF DIRECTORS
COMMITTEE CHAIRS
CHAMBER STAFF
From our elegant, impressive Board Rooms, to the grand Crystal Ballroom, you are sure to find the ideal setting for your event. Our meeting spaces are state-of-the-art and designed to meet all of your needs. You can choose from a wide variety of room styles and setup can be customized to meet your specific requirements. Let our experienced Sales and Catering Team plan your next event. 701-281-7164
EGGS & ISSUES
A Look at Area K-12 Schools
As you know, the Fargo Moorhead West Fargo metropolitan area is a community on the grow. With an extremely low unemployment rate, high quality of life amenities and an average citizen age in the early 30s, it only makes sense that our school system is feeling the effects of all of the major successes of a thriving metro.
The number of students attending local schools is growing exponentially each year, causing many administrators to examine infrastructure and staffing needs. Dr. Jeff Schatz, superintendent, Fargo Public Schools, Dr. Lynne Kovash, superintendent of Moorhead Public Schools, and Dr. David Flowers, superintendent of West Fargo Public Schools, will be joining us to provide insight into what their school systems are facing, goals for the year ahead and long-term needs.
Tuesday, September 6 7:30 to 9 a.m. Courtyard by Marriott Fargo-Moorhead
Registration (includes breakfast)
Chamber Members: $25 in advance | $30 at the door
Non-Members: $35 in advance | $40 at the door
Register at fmwfchamber.com or by calling 218.233.1100.
Back to Basics on Tax Incentives
Close to 20 years ago, the North Dakota Legislature and citizen committees started to take a look at business and development tax incentive programs to bolster progress across the state. It’s important as we look to the future of these programs and evaluate their execution in our community, that we have a clear understanding on the basis of how and why these programs were created.
We will hear from Senator Dwight Cook, chairman of the Senate Tax committee since 2009, along with Fargo City Commissioner and former state Senator Tony Grindberg. With their over 30 years of combined legislative and business development experience, you are sure to gain a strong understanding of why tax incentives were created, what the incentives have done for communities that have utilized them and what the future of these programs looks like.
Tuesday, October 4
Registration (includes breakfast)
Chamber Members: $30 in advance | $35 at the door
Non-Members: $40 in advance | $45 at the door
Register at fmwfchamber.com or by calling 218.233.1100.
Please note: Due to construction in Moorhead, you may need to plan for extra travel time and find an alternate route.
Cook
Flowers
Schatz
Kovash
Grindberg
What We Learned About the New Overtime Regulations
Last month at Eggs & Issues, we learned the details of the U.S. DOL’s new overtime regulations and its impact on both employers and employees. John Kirchner, executive director of the Midwest region for the U.S Chamber of Commerce, joined us to share what Chamber members need to know to be prepared for the change.
Currently, employees are eligible for overtime compensation unless three criteria are met: They must be paid a salary more than the threshold of $455/week ($23,660/year); and they must qualify under an exemption category and meet a primary duties test. The new regulations are effective December 1, 2016, and increases the salary by 100% to $47,476/year. Up to 10% of that salary can come from non-discretionary bonuses and incentive payments.
The salary level will be adjusted every three years. Teachers and doctors are not included. The new regulations also include compensation for working remotely or from home, so employers should think about employees tracking time even answering emails from home.
Kirchner says this will result in a loss of workplace productivity. For instance, new employees likely under this threshold often try and prove themselves by working extra hours, but these rules will now inhibit their ability to set themselves apart. There’s also a loss in flexibility for workplaces that allow lighter workloads one week to compensate for another heavier week.
The DOL estimates that around 5 million people will be affected by the rule, but thinks 1.2 million will see a raise from it. How could we stop or modify these regulations before they go into effect? Kirchner did reference a couple of legislative responses. The Protecting Workplace Advancement and Opportunity Act and the The Overtime Reform and Enhancement Act.
Kirchner suggests that employers be able to demonstrate how the new regulations will affect their workplace productivity by showing, for example, how much less charitable work will get done because they have to comply with the new rules.
To make sure your workplace complies with these new regulations, Kirchner suggests the following steps:
• Identify employees who are currently exempt and being paid between $23,660 to $47,476. Reclassify them or increase their salary.
• Develop a new compensation plan for the reclassified employees. Consider the same income in hourly format, a change in benefits and earned OT.
• Communicate the changes to employees. Explain that reclassifying is NOT a demotion.
• Train the reclassified employees and their managers. Define what will now be compensable time, how to track time, and define use of electronic technology, remote access, etc.
This is only the tip of the iceberg, though, and there’s a lot of questions left as December 1 comes closer, and how we respond to the changes once they’re in effect. To view Kirchner’s slides from the event, visit The Chamber blog.
Brad Smith, Microsoft
The State
Last month, about 300 people joined us and Senator John Hoeven at the Hilton Garden Inn for the 2016 State of Technology event, in which we highlighted local innovators that are solving global challenges through incredible tech innovation.
Camille Grade and Jake Joraanstad from Myriad Mobile served as emcees for the morning and provided a great overview of just how connected we all are through smart devices, the Internet and exponential technologies.
Hoeven talked about the waves of innovation in the state, counting ag as the first, energy as the second, technology as the third, noting that North Dakota is “absolutely hands-down, unequivocally, without question, one of the leaders in agriculture.”
Seth Arndorfer, CEO of Dakota Carrier Network, took the stage to offer an overview DCN’s fiber infrastructure and share an exclusive announcement to event attendees. Every 12 to 15 months, North Dakota’s Internet consumption doubles, he shared. That’s a lot of growth to support, and DCN is working on an initiative to establish a secure WiFi network across all of North Dakota with access points throughout the entire state. The goal? To give you the same speed and experience on your mobile device like you would get wired in to the network.
Next up was a keynote from Microsoft’s new company-wide president Brad Smith, who shared a fascinating look at the growth of technology historically and how it brought it to where we are today. He offered a glimpse into how Microsoft is leading the way in making the Internet more accessible around the world. This includes a major data center in Pennsylvania that is larger than NDSU’s campus, and a giant fiber optic cable that will connect all of us across the world.
of Technology in North Dakota
Smith also brought to light a concerning statistic – that nationwide there are 600,000 computing jobs but only 40,000 computer science graduates, and locally 900 jobs but only 116 grads. To fix this, Smith says we shouldn’t just focus on higher education, but also on high schools and offering more AP computer science courses.
Two other presentations from local companies offered attendees a closer look at what initiatives are in the works right here in the metro. Michael Chambers, CEO of Aldevron– a company that works to prevent, treat and cure diseases–shared plans of an expansion and a focus on workforce. Examples of their advancements include a DNA-based malaria vaccine that is in phase 1 of clinical trials; CAR-T cells that fight cancer; and cell gene therapy that can cure things such as inherited blindness.
Neil Brackin of Weather Modification, a company currently housed locally inside the Fargo Jet Center, is making advancements in cloud seeding. This technology can literally make it rain. Water is a critical resource around the world, and this technology is game-changing with proven success. In fact, they’ve seen an average 16% additional precipitation in three particular projects.
The Information Technology Council of North Dakota also presented their annual North Dakota IT Awards. The recipients were:
Premier IT Business: Marco
North Dakota IT Champion: Greater FargoMoorhead Economic Development Corp.
Technology Innovator: State Historical Society of North Dakota
In the end, Joraanstad offered a challenge to the room to be the leader in autonomous technology.
Presenting Sponsor
Neil Brackin, Weather Modification
Announcing the New Committees and Chairs!
We’re proud to announce and welcome our new 2016-17 committee members and chairs! We look forward to the amazing work we know all you will do in the coming year.
2016-17 Committee Chairs
Agribusiness
Brian Ingulsrud
American Crystal Sugar Company
AmbassadorsPublic Relations
Patty Mastel
Fargo-Moorhead Area Foundation
Leadership Fargo Moorhead West Fargo
Megan Stoner Marco
Public Affairs
Marshal Albright Cass County Electric Cooperative Inc.
Young NetworkProfessionals
Amanda Carlson State Farm Insurance
AmbassadorsMembership Relations
Erica Johnsrud Ronald McDonald House
Business Training
Angie Ryan Network Center Inc.
Military Affairs
Brian Shawn American Red Cross - Red River Valley Chapter
Women Connect
Jodi Heilman Coach My Brand
FROM ALL OF THE CHAMBER STAFF.
Chamber Announces New Board Members
Four new faces have joined The Chamber’s Board of Directors for 2016-17. Newly elected board members include Tom Dawson, Dawson Insurance; Mike Dragosavich, Spotlight Media Inc.; Jenni Huotari, Eide Bailly; and Joanna Slominski, Mortenson Construction. Their terms begin September 1, 2016
2016-17 New Board Members
We’ve also named new board appointments.
• Judd Graham of Bremer Bank has been named chair.
• Steve Swiontek of Gate City Bank has been named chair elect.
• Mark Nisbet of Xcel Energy has been named treasurer.
• Peggy Kennedy of Minnesota State Community and Technical College has been named member at large.
• Jon Riewer of Eventide Senior Living Communities is the immediate past chair after serving as the chair in 2015-16.
Returning board members include:
Beverley Adams Sanford Health
Bernie Dardis Indigo Signworks
Kyle Dorow Essentia Health
Jodi Duncan Flint Group
Michelle Kommer Western State Bank
Doug Restemayer D-S Beverages, Inc.
Jeffry Volk Moore Engineering, Inc.
The Chamber welcomes our new members and looks forward to another great fiscal year!
Sixteen individuals comprise the Fargo Moorhead West Fargo Chamber of Commerce Board of Directors, and these individuals work for member firms in good standing with The Chamber. Directors are elected to serve a three-year term and can serve two consecutive, full terms in office. To ensure equal representation for each community the Chamber serves, residency requirements have been included in the by-laws. Terms begin on September 1 to coincide with the start of The Chamber’s fiscal year.
The Executive Committee consists of the following positions: Chair, Immediate Past Chair, Chair Elect, Treasurer, Secretary and Member-at-Large.
Jenni Huotari
Eide Bailly
Tom Dawson Dawson Insurance
Joanna Slominski
Mortenson Construction
Mike Dragosavich
Spotlight Media Inc.
1 - 3 Jessica Thomasson of Lutheran Social Services spoke to a Women Connect crowd about courage and finding your voice in a noisy world. Thanks to attendees, we donated 284 school supplies to United Way!
4 5 1 2 3 6
4 - 5 Kimberly Wold Janke of Flint Group talked branding basics at Business Training to a crowd of over 200 at the Courtyard by Marriott. “A brand is not your logo, mission statement or marketing campaign. Branding is a gut feeling. It’s intangible.”
6 - 7 Our first YEA! regional winner Mukai Selekwa had the honor of speaking at 1 Million Cups last month and sharing his business, Webblen. Selekwa shared that he’s looking for developers to help in the final push to launch the service.
8 - 9 It’s clear that North Dakota is leading technology innovation. We teamed up with Senator Hoeven to highlight what local companies are doing to revolutionize the world. Find the full State of Technology recap on page 8.
10 - 12 Thanks to Spotlight Media for sponsoring another great Business After Hours last month at the FARGODOME. Attendees were treated to catering from Herd & Horns, great drinks and valuable networking with peers and exhibitors.
13 The new DOL overtime regulations will impact many area businesses, and Eggs & Issues with John Kirchner highlighted how employers can prepare for the changes. Two legislative representatives also spoke on how you can voice your opinion.
WOMEN CONNECT
Transforming Workplace Relationships with REAL Communication
According to a June 2015 article in the Huffington Post, women are less likely than men to want a woman boss. One study suggests that with very few women at the executive level, they are compared to one another, creating competition, bullying and overcompensation. With all this jockeying going on, how many of those women are able to be REAL in their communication?
Effective communication is a crucial element of leadership success, both at work and at home. At this session, Jodee Bock of Bock’s Office Transformational Consulting will teach the foundation upon which to build a strong culture where everyone has the opportunity to succeed at the highest level.
REAL is an acronym for the areas on which this course concentrates: Radical, Energized, Authentic and LearningBased.
Here, you’ll participate in dialogue about the meaning and application of leadership, develop a deeper understanding of communication basics, become aware of your personal impact on others and an accountability for your choices, and create an action plan of your own.
Tuesday, September 27
3:30 to 5 p.m. | Social 5 to 6 p.m. Avalon Events Center
Registration
Chamber Members: $25 in advance | $30 at the door
Non-Members: $35 in advance | $40 at the door Register at fmwfchamber.com or by calling 218.233.1100.
Silencing Self-Doubt: Living to Thrive
Studies indicate that women are more likely to feel they don’t deserve to be as successful as they are, and experience crippling self-doubt. Recent research confirms it: Women face a particular crisis – the confidence gap that separates the sexes.
Often times the biggest barrier women have is their own underlying self-doubt. It is easiest to stay in our default mode, our comfort zone. But when we decide not to listen to the critic within and push beyond what we think is possible, magic happens and we discover our real potential, allowing us to thrive.
Whatever comes after the words “I am” is up to you. Redefine and take ownership of your life by moving past self-doubt, fear and perceived limitations. At this session of Women Connect, Bethany Gartin, performance consultant at Dale Carnegie, will focus on the power of the self-fulfilling prophecy, offer tools to overcome barriers and inspiration to conquer self-doubt.
Gartin is a native Texan and University of Texas at Austin alum. Her experiences have developed a passion for helping others discover and utilize their unique strengths and potential. After five years in the non-profit sector, she transitioned into a new role at Dale Carnegie Training, where she is lucky to actively live her purpose every day.
Tuesday, October 18
3:30 to 5 p.m. | Social 5 to 6 p.m.
Avalon Events Center
Registration
Chamber Members: $25 in advance | $30 at the door
Non-Members: $35 in advance | $40 at the door Register at fmwfchamber.com or by calling 218.233.1100.
PRESENTING SPONSORS
Bock
Gartin
SAVE THEDATE
The Chamber’s Sixth
ANNUAL MEETING
Thursday, September 22 | Noon to 1:30 p.m.
Ramada Plaza & Suites
Join us to celebrate recent accomplishments, look ahead to our new fiscal year and honor the 2016 Legacy Leader.
Register at fmwfchamber.com or by calling 218.233.1100.
The 2016 Legacy Leader Award goes to Dr. Roger Gilbertson, who has a storied career in medicine in the region. Gilbertson graduated from Concordia College and the University of Minnesota Medical School, serving his residency in radiology at the University of Minnesota and Minneapolis VA Hospital.
In 1971, he joined Radiologist Ltd., which later merged with Fargo Clinic, and Gilbertson served on the Board of Directors from 1988 to 1992. He also became a clinical faculty member of the UND School of Medicine and Health Sciences.
In 1993, St. Luke’s Hospitals and the Fargo Clinic merged to form the MeritCare Health System. Gilbertson served as a top executive and crucial leader during the transition, later becoming president and chief executive officer. Gilbertson then steered the merger of MeritCare and Sanford Health before retiring.
Sanford and the UND Foundation honored Gilbertson by establishing a $1.5 million Dr. Roger Gilbertson Endowed Chair of Neurology at the UND medical school.
In 1997, Gilbertson was inducted into the Concordia College Athletic Hall of Fame. In 2005, Concordia also honored him with the Alumni Achievement Award.
Gilbertson also served the Fargo Moorhead West Fargo community through his involvement in numerous organizations, such as the EDC, DCP and more.
BUSINESS TRAINING
A Little Coffee and a Lot of Hustle
Stockeland
Many of us believe that once we have “paid our dues” we should have the luxury of sitting back and enjoying the ride. However, whether it be in family, work or business, those that truly want to grow as leaders must hustle at every stage. Through acknowledging the need to hustle, leaders take responsibility for both their successes and failures, and through that, grow as leaders.
Ciara Stockeland, founder and COO of MODE, will energize the session audience to keep moving forward and to hustle through whatever stage they are in. Stockeland has owned and operated businesses since the age of 12. Her business mindset and tenacity led her to opening her first store, Mama Mia, and shortly after, developed and opened MODE, a designer outlet. In 2008, she chose to merge her two concepts into MODE and has successfully developed the concept into a thriving franchise.
Wednesday, September 14
11:30 a.m. to 1 p.m. Courtyard by Marriott Fargo-Moorhead
Registration (includes lunch)
Chamber Members: $25 in advance | $35 at the door
Non-Members: $45 in advance | $55 at the door
Register at fmwfchamber.com or by calling 218.233.1100.
FLSA Overtime Rule Change - What You Need to Know and Do Right Now
Join two “sisters-in-law” who happen to be real-life sisters to discuss the impact of the new U.S. DOL Overtime Rule change on your organization and to help you determine what to do about it. Martha Velasco Suarez is a labor & employment attorney, and Michelle Kommer has served as in-house counsel and HR executive with several organizations. From their two unique perspectives, you will be equipped with knowledge, information and tools to manage this unprecedented change.
The highly anticipated change to overtime regulations under the Fair Labor Standards Act will become effective on December 1, 2016. Among other things, the new rule more than doubles the salary level required for some of the most common exemptions from $23,660 to $47,476 annually. If you are wondering if this change impacts your company, the answer is likely yes and will require employers to determine how to respond.
Join us for this practical session to help you prepare for this change. You’ll hear an overview of the FLSA white collar exemptions and changes; guidance to determine how your company may be impacted financially, including tools available to assist you; and guidance to manage the cultural impact of this change in your workplace.
Wednesday, October 12
11:30 a.m. to 1 p.m.
Ramada Plaza & Suites
Registration (includes lunch)
Chamber Members: $27 in advance | $32 at the door
Non-Members: $40 in advance | $45 at the door Register at fmwfchamber.com or by calling 218.233.1100.
PRESENTING SPONSORS
SUPPORTING SPONSORS
Edgewood Vista | Goldmark Property Management | Network Center, Inc. | Walmart | Wanzek Construction
Velasco Suarez
Kommer
YEA!: YOUNG ENTREPRENEURS ACADEMY
The Young Entrepreneurs Academy has been gaining attention, not only in the FMWF area, but nationwide! Although we think our local program is pretty amazing, the fact is that YEA! is a national program that is helping middle and high school students find entrepreneurial success all around the country. Adding to YEA!’s national growth are newly established partnerships with Boy Scouts of America and DECA. We are excited to see interest in YEA! grow with the endorsements it has received from these organizations.
On a local level, we are getting ready to start our second year of the program. We are proud of the success the 2016 YEA! class continues to experience in their business endeavors, with some students even interested in participating in the program again!
If you know a student who is ready to embark on the exciting journey of becoming an entrepreneur, please encourage them to visit fmwfchamber.com/YEA . You can also nominate students by contacting Katie Ralston at 218.359.0511 or kralston@fmwfchamber.com. The deadline to apply is September 30, so act fast!
UPDATE: MUKAI SELEKWA, 2016 YEA! REGIONAL WINNER
Mukai Selekwa has been busy with the business he launched in YEA! In July, Mukai was featured in a great article in The Forum and spoke at 1 Million Cups. In August, he spoke at State of Technology and had the opportunity to meet Brad Smith, the president of Microsoft, Senator John Hoeven, and a handful of leaders from our local tech industry. This young man has seen a lot of success since graduating from Davies High School, and we can’t wait to see what’s in store for him! We are happy to see that he is staying here to continue his education at NDSU, and we are looking forward to seeing his business grow locally.
PRESENTING SPONSOR
Fargo Moorhead West Fargo Chamber
YPN: YOUNG PROFESSIONALS NETWORK
Nominate the Next ‘One to Watch’
The Young Professionals Network strives to promote professional development and social engagement opportunities for young professionals throughout the Fargo Moorhead West Fargo area. We understand the dedication that young professionals have for our community, and through the One to Watch, we are able to recognize them for the positive impact that they have on our community. Nominate today at http://bit.ly/YPNotwNom.
For over 10 years, the Young Professionals Network of Fargo Moorhead West Fargo has provided top-notch programming to YP’s looking to connect with others who are career and community focused. Our monthly Off the Clock Socials provide a venue to do just that. With events held across our community, attendees get to check out brand new and landmark locations alike while expanding their network and brushing up on communication skills. There’s a reason people keep coming back month to month, and we invite you to see what the buzz is all about. Join us at out next event on September 22. We hope to see you there!
Off the Clock
Thursday, September 22
5:15 to 7:30 p.m.
Porter Creek Hardwood Grill, 1555 44th Street South, Fargo Free, no registration required.
Join us for our September Off the Clock at Porter Creek Hardwood Grill, where they feature a fresh contemporary American menu with California-Mediterranean influences and a wide range of wine and spirits to suit any tastes. As usual, apps and networking are provided, but drinks are on your own.
YPN: Time to Socialize
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ENTREPRENEURS WANTED
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Co-Locate With North Dakota’s Leading Data Center Provider
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LEADERSHIP FMWF
WELCOME CLASS OF 2016-17
Last month, the Leadership Fargo Moorhead West Fargo class of 2017 started off their 10-month program by diving right in. After hearing from The Chamber President and CEO, they got a crash course in the importance of making a good first impression and how to remember a new acquaintance’s name thanks to Heather Ostrowski, Preference Personnel.
Next up was Jodee Bock, Bock’s Office, who helped our class define what leadership means to us and took us down the path to better understand our communication styles and how to flex them when working with others.
Along with some ice breakers, networking activities and preparing for future sessions, the day was full of fun and excitement. While the class has only just begun, we are certain this group of 40 business professionals will make a lasting impact on our community, and we couldn’t be more excited to see what lies ahead.
A special thanks to Roger Hoyt, Scout Executive/CEO for closing out the session and for providing a great space for our orientation.
Let’s meet the new class!
PROGRAM SPONSORS
Adam Ruud Houston Engineering
Brandon Haney Midco
Allyson Peterson, NDSU Development Foundation & Alumni Assoc.
Caitlin Stoecker The Village Family Service Center
Amanda Even Dress for Success Red River Valley
Chad Brousseau Cass County Electric Cooperative
Amanda Maslowski Volt Workforce Solutions
Chantel Carlson Hilton Garden Inn
Andy Erickson Kinetic Leasing, Inc.
Chelsey Agather Discovery Benefits
Cortnee Jensen Mind Shift
Jenna Frost American Crystal Sugar Company
Kelly Napoli Obermiller Nelson Engineering, Inc.
Mark Honzay JLG Architects
Paul Jarvis United Capital
Teran Germscheid Wimmer’s Diamonds
Dave Bietz Fargo Park District
Jenna Studt Flint Group
Kelsey Erbes Eide Bailly LLP
Matt Gruchalla Bell Bank
Rob Riness Mortenson Construction
Thomas Loegering Wanzek Construction
Donna Block Goldmark Property Management, Inc.
Jennifer Swenson TMI Hospitality
Kevin Mehrer Northern Lights Council, Boys Scouts of America
Melissa Rystad Rasmussen College
Sam Wheeldon John Deere Electronic Solutions
Tim Stokka Gate City Bank
Erik Stenehjem First International Bank & Trust
Jordan Cook Choice Financial
Kurt Lysne Moore Engineering, Inc.
Mitch Johnson Minnesota State University Moorhead
Sarah Arnston Dakota Medical Foundation
Toby Krone Moorhead Police Department
Jamie Grant Microsoft
Kayla Gefroh Wanzek
Maria Steen Lakes & Prairies Community Action Partnership
Nikki Berglund Bernie’s Wines & Liquors/Luna Fargo
Shane Cullen Park Company Realtors
Vanessa Anderson Vogel Law Firm
Most new insurance agencies would not advise starting with zero clients or prospects and no infrastructure, but that’s exactly what Great North Insurance has done, and quite successfully at that. The agency’s founder, Nick Killoran, wanted a challenge, and with his prior successes in the banking industry, embraced building a new business in a hard market.
Killoran teamed up with Zach Bosh, whom he worked with at Wells Fargo, and they quickly got to work. “I always knew that we were going to open a business; I just didn’t know what type of business it would be,” he said. “When we got to thinking about something that would play on our strengths, that’s when insurance popped up as a way to provide a higher level of service to our clients.”
After just five years, Great North was able to eliminate all start-up costs, and they proudly run a 100% locally owned independent agency.
Like any great leader, Killoran credits his success to the work of the team and high standards in the workplace. “My strong suit is connecting the right people together as a team,” he said. “As far as the heavy lifting and work with our clients, that I attribute to the team. They truly put their best foot forward every single day, which makes it easy to grow as a business when everyone is acting like an owner.”
It’s this great teamwork that has helped Great North Insurance overcome a number of adversities. Killoran believes in hiring for attitude and training for skill, and with his team bringing together diverse backgrounds, they’ve seen incredible growth.
Great North Insurance also makes sure to treat every customer the right way. High standards ensure that they provide the best care and attention for all, from the smallest client to the largest client. This customercentric model has shown in the
agency’s satisfaction reviews, where they consistently see high marks.
Outside of their client care, Killoran emphasizes a family-first approach in the workplace and encourages vacations, time with children and volunteerism. By having a close-knit team that can step up and share the workload, it means that no client will ever have to wait to receive assistance.
It also means that the Great North team has flexibility. “Our goal is to provide top-notch service, which creates a good business,” Killoran said. “But we also need to be a community partner. If we can provide our people the freedom to attend personal events and not feel guilty, it’s so very important.”
It’s evident that Great North Insurance has immense pride for the region in which they work. “I can’t think of a better place to open a business,” Killoran said. “The support has been unbelievable, and people are so willing to help support local business. On every level, it’s fantastic.”
If there’s one thing Killoran wants you to know, it’s the difference between an independent insurance agency and a captive agent. Captive agents can provide an insurance quote from one carrier, whereas independent agencies are typically locally owned businesses that provide multiple options for the client to choose from. The key competitive advantage independent agencies have over captive agents are products from multiple insurance carriers. Nationally recognizable brands like Nationwide, Travelers, Safeco, MetLife and Progressive.
“When you call Great North Insurance, you’re going to get multiple quotes from multiple carriers to ensure you get the best policy and the best value,” he said. “The real difference though is you get local representation through all of it. To me, it’s a win-win.”
WHAT TYPES OF INSURANCE DOES GREAT NORTH OFFER?
Commercial, crop, life, health, disability, home & renters, auto, umbrella, ATV, boat and more.
MEMBER NEWS: COMPANIES
Arvig Enterprises, Inc. announced the acquisition of Image Office Services, a call-answering service based out of Waite Park, Minnesota. As an Arvig company, Image Office Services will transition to become part of Time Communications, the existing call-answering center owned by Arvig.
Bell State Bank & Trust shortened its name in August to Bell Bank, simplifying the brand while retaining the familiar “trees” logo. While Bell has gone through several name changes during its 50-year history, the company’s local ownership, service and reputation have stayed constant.
Bell Bank has been rated a five-star bank by BauerFinancial, Inc., an independent bank research firm. Taking financial data from federal regulators, a fivestar rating means that a bank is financially sound and is operating well above its capital requirements. Bauer’s fivestar rating is the highest rating the firm awards and means that Bell Bank is considered a trusted institution in terms of its financial strength.
Bethany on University has been awarded a Platinum Milestone Certificate of Achievement through the Great Plains Quality Innovation Network and the Centers for Medicare & Medicaid Services. Bethany on University is the first nursing facility in North Dakota to achieve the platinum level.
The City of Fargo was awarded an Outstanding Achievement Award for City Livability by the U.S. Conference of Mayors during its annual conference recently held in Indianapolis. The City of Fargo received the award for the unique and meaningful work completed by its Native American Commission. While there are many tribal-affiliated organizations that work to address Native American needs, the Fargo Native American Commission was one of the first to be integrated into local government.
Dakota Certified Development Corporation (CDC) held their Annual Meeting on June 1, 2016, when board elections were held. Board members elected to a threeyear term running from 2016 to 2019 were Michael Connor of Starkweather, North Dakota, Lori Gabriel of Mandan, and Dan Jacobson of Fargo. Officers for the for the 2016-2017 year were also elected: Gabriel as chair, Andy Maragos of Minot as vice-chair, and Jacobson as secretary/treasurer.
EAPC Architects Engineers has received four awards from Zweig Group for 2016 including a Hot Firm (Top 100) award, a Best Place to Work For award, a Marketing Excellence award, and a Trifecta award.
Businesses in northern Minnesota, eastern North Dakota and northwestern Wisconsin will have a new option for health insurance coverage under a plan built on collaboration between Essentia Health and Medica It’s called Essentia ChoiceCare with Medica, and it gives employers the opportunity to have their health care provided by an Accountable Care Organization. The plan will be available November 1, 2016, for large group purchasers (51 or more employees) in Minnesota, North Dakota and Wisconsin and January 1, 2017, for small group purchasers in Minnesota and North Dakota (2-50 employees).
Record Keepers has achieved AAA Certification status with the National Association for Information Destruction for the ninth consecutive year. To achieve this status, a company must undergo an audit of the security measures of its facility, employee screening and training, insurance coverage, transport vehicles and internal processes and procedures. Record Keepers’ certification is for paper records destruction, computer hard drive destruction, nonpaper media destruction and custodial records storage.
MEMBER NEWS: PEOPLE
The following individuals have recently been hired or promoted. Please help us welcome each of them in their new roles!
NEW HIRES
Dannelle
Elle Nelson
Larissa Driscoll
Service Assistant Collins and Krank - Raymond James Financial Services
Sabrina Mayaan
Cinder
Sarah Stoops
Katie Prothero Nurse Practitioner Essentia Health Walk-In Care
Amy Ulbricht
Dr. Shruti Kanwar Hospitalist Essentia Health
Char Gust
Dave Bruns
Eric Greiff
Ryan Heyer
Daryl L. Braham
Jennifer Rothschiller
Ryan Lee
Tracy Sanger
Zach Ljungren
Tony Grindberg VP for Workforce Affairs NDSCS
Kristi Spindler Director of Human Resources Obermiller Nelson Engineering
Trevor Lakoduk
Andrew Rockhold
Angie Twite
Orlane Benson
David
OTHER NEWS
happier IT
Does your busy IT staff need some relief? Marco’s Managed IT Services free up your staff and empower you to run your business more effectively by proactively managing your IT infrastructure and troubleshooting issues. Less IT chaos is better for everyone. Get empowered at marconet.com.
Tatum O’Brien
Tracy Lyson Firm Partner, O’Keeffe O’Brien Lyson Foss Included as a 2016 Rising Stars on the Great Plains Super Lawyers list
Scott Breidenbach
Co. Realtors
Zillow Group Kari Myhre Park Co. Realtors
Diane Nordhougen Park Co. Realtors
Real Estate Agents in partnership with The Zillow Group
Erik Opdahl TCI Insurance Recognized as New Business Winner for second quarter sales
NEW HIRE NOT PICTURED
Kristin Nelson Transaction Coordinator
Flom Property Group, Keller Williams Roers Realty
ByteSpeed is a technology solutions company located in Moorhead. Since 1999, they’ve provided custom-built Intel-based servers, desktops and laptops, ByteSpeed offers a wide variety of infrastructure products such as wireless solutions, high performance web caching appliances, data storage, content security solutions, disaster recovery, networking solutions including switches, routers and firewalls, and much more! Here’s what else Anna Hanson, ByteSpeed sales director, shared with us.
Q: What makes your organization unique?
While anyone can sell you a computer, it’s the exceptional service and support after the purchase that sets ByteSpeed apart. Rather than simply being a computer hardware supplier, ByteSpeed strives to be a “partner of choice” and resource for our customers. We are dedicated to helping our customers understand new technologies and become more efficient, and our passion for the industry shows in everything we do.
Q: Are there any initiatives you’re focusing on right now?
ByteSpeed launched Gravity Gaming (gravitygaming.com) in April, which is a new division focused on providing high-end, custom-built gaming PCs. Combining a passion for PC gaming with 17 years of computer industry experience, ByteSpeed created Gravity Gaming to bring users the ultimate gaming experience through high performance hardware, as well as outstanding customer service and support. Like ByteSpeed, all Gravity Gaming systems are built and supported at our headquarters in Moorhead.
Q: What is one thing you most want others to know about you?
Very few people in the Fargo-Moorhead area realize that a rapidly growing national computer manufacturer is based in the heart of their local community. We currently have customers in 48 of the 50 states nationwide.
FAST FACTS
Total employees: 60
Year founded: 1999
Office locations: Moorhead
Leadership: Charles Homme, President; Scott Bleth, Vice President; John Tupa, Vice President; Jason Redfield, General Manager.
Interested in Having Your Business Highlighted in This Section?
The Member Spotlight section of The Bridge profiles various member companies with unique stories to tell. We’re looking for small businesses in current good standing with The Chamber that have a unique offering, interesting history or are just doing something spectacular. Tell us who you think deserves to be featured! Fill out the form at bit.ly/BridgeMS to suggest a business, or email ahofland@fmwfchamber.com
MEET THE VOLUNTEERS
Learn more about some of our dedicated committee members. These are just two of the many people who help us do all that we do. We thank them for their support and service.
MEGAN STONER
Chair, Leadership Fargo Moorhead West Fargo
Project Management Office, Manager, Marco Inc.
Q: What do you do when you’re not working?
Paint, photography, BBQ competitions
Q: What is best about living and working in Fargo Moorhead West Fargo?
The community. I have traveled the world over my career, and the one thing I love is the fact that I come home to Fargo. There are beautiful places to see, but Fargo is beautiful inside and out.
Q: What do you like most about being involved with The Chamber? The relationships I have gotten from the Chamber community, such an amazing group of people involved to keep our community relevant and working to enhance our community in so many ways.
Q: What is one thing you would like other people to know about your committee? We are the funniest, best, most creative group. Everyone truly cares about the leadership program because we have all been through it and seen the drive and impact it has on the individuals that go through it.
Q: What is the best professional advice you have ever received? There are really two things. 1, Do what you say you are going to do. 2, Fail fast – failing is OK as long as you don’t fail to continue.
STEPHANIE MAIER
Committee Member, Leadership Fargo Moorhead West Fargo
Executive AssistantDeputy Clerk, City of Moorhead
Q: What do you do when you’re not working? I like to spend time with family and friends at the lake, on the Missouri River, hunting or traveling.
Q: What is best about living and working in Fargo Moorhead West Fargo?
The variety of things to do! Art, culture, concerts, biking, hiking, family-friendly, and sports abound – a big city with a small town feel.
Q: What do you like most about being involved with The Chamber?
The chance to meet new people and get a different perspective on our community. I learn something new every time and hope I can share my perspective, as well.
Q: What is one thing you would like other people to know about your committee? We are fun, passionate, and we get to spend time with the cream of the crop in the business community!
Q: What is the best professional advice you have ever received?
To give everyone in the room your time and attention – from the doorman to the millionaire –we all have something to contribute and that should be valued.
NEW MEMBERS
The Chamber encourages all members to conduct business with each other. Those listed below recently have made an important investment in their businesses and their professional careers by joining The Chamber. Please consider them for your personal and professional needs. When you do, let them know you learned of their business through The Chamber!
Dakota Commons metroplains.com
Real Estate - Property Management
Dakota Commons is a 55+ senior affordable community located in West Fargo and is professionally managed by MetroPlains Management. The property includes 30 two bedroom units with upscale amenities including a movie theatre, LED lighting, granite vanity bathroom and much more.
Eventide Fargo - 32nd Ave eventide.org
Senior Housing with Services
Eventide believes that quality of life is the cornerstone of quality care.
Eventide Fargo offers skilled nursing care, short-term transitional care and spacious senior living apartments along with many amenities, like a pub, movie-theater, beautiful outdoor space and many activities.
Finley on the Roof facebook.com/finleyontheroof
Lighting Design Services
Finley on the Roof offers custom holiday and event lighting at an affordable rate. While providing exceptional value and diligence, Finley on the Roof takes pride in a personalized approach to your lighting needs!
Immeasurably More Life + Business Coaching
immeasurablymorelifecoaching.com
Consultants
They coach and consult with individuals and business professionals to help them make lasting transformational change that allows them to reach their goals and bring more impact, balance and joy to their lives. This is strength training for your mind, body and spirit.
Mind Shift
mindshift.works
Employment Services
Mind Shift works with business and employers to identify detail-oriented jobs and tasks that people on the autism spectrum can do with greater accuracy and productivity. They recruit, assess, train, employ and contract with the company for that work.
Next Action Digital nextactiondigital.com
Marketing Services
Kirsten Jensen believes that social media is meant to be a person-to-person exchange and that our brand stories are best told in social media by empowering our employees to connect, build relationships and share their experience. Jensen offers training programs that help organizations life up individual voices.
Nora Salon norasalonfargo.com
Business Services
Nora Salon is an upscale beauty booth rental and retail salon located at 3800 Veterans Boulevard, Fargo.
Potbelly Sandwich Shop potbelly.com
Restaurants
A neighborhood sandwich shop specializing in toasty warm sandwiches, shakes, salads and soup. They have a drive thru, inside seating, patio and an awesome catering department.
The Private Collection privatecollectionfargo.com
Rentals
Stage your home to sell quickly! Co-owners Susan Hozak-Cardinal and Trever Hill have hand-selected furniture and accessories to fit any space or style. Furniture rental is monthly and inventory includes items for living rooms, kitchens, family rooms, bedrooms, offices, bathrooms and outdoor areas.
Profile by Sanford profileplan.net
Health ‑ Nutrition
Profile by Sanford helps you check all the boxes of what it means to live a healthy life. They combine nutrition, activity and lifestyle into a weight loss plan that is easy to follow and made just for you. This way you can stick with your new, healthier life and keep it going well into the future.
Sodexo MSUM msumdining.com
Caterers
Sodexo MSUM’s philosophy is to provide a meeting and dining environment specialized to not only meet, but also exceed your expectations. Their team is committed to providing service and menu flexibility so that your event will be uniquely your own.
Your complete distributor for all your paper, plastic, janitorial, packaging, equipment & supply needs since 1918.
July Ribbon Cuttings & Groundbreakings
Ribbon cuttings and groundbreakings are led by the Public Relations Ambassadors, a group of dedicated volunteers who help Chamber members celebrate their business accomplishments. If you would like more information on ribbon cuttings. Visit fmwfchamber.com or call Mickayla at 218.233.1100.
BIOLIFE PLASMA SERVICES
25-year anniversary celebration 2617 12th Avenue South, Fargo biolifeplasma.com
Grand opening celebration 5050 Timber Parkway S, Suite 120, Fargo ignitefargo.com
30-year anniversary celebration 3487 University Drive South, Fargo netcenter.net
Groundbreaking 3315 45th Street South, Fargo valleymortgageinc.com
GATE CITY BANK
Grand opening celebration 3800 51st Avenue South, Fargo gatecitybank.com
30-year anniversary celebration 3431 Fourth Avenue South, Fargo libertybusiness.com
Grand opening celebration 1133 19th Avenue North, Fargo redbantyboutique.com
CALENDAR OF EVENTS: SEPTEMBER 2016
Eggs & Issues: A Look at K-12 Schools
Tuesday, September 6 | 7:30 to 9 a.m.
Courtyard by Marriot Fargo-Moorhead
YPN Off the Clock
Thursday, September 22 | 5:15 to 7:30 p.m.
Porter Creek Hardwood Grill
Business Training: A Little Coffee and a Lot of Hustle
Wednesday, September 16 | 11:30 a.m. to 1 p.m.
Courtyard by Marriot Fargo-Moorhead
Transforming Workplace Relationships with REAL Communication
Tuesday, September 27 | 3:30 to 5 p.m.
Avalon Events Center
Sixth Annual Meeting
Thursday, September 22 | Noon to 1:30p.m.
Ramada Plaza & Suites and Conference Center
Fargo Moorhead West Fargo Chamber
Post Office Box 2443
Fargo, North Dakota 58108-2443
Bankers. Experts. Friends.