Community Builders
Community Builders are businesses committed to enhancing our community by investing in our programs and initiatives.
November 2021
Letter from the president
SMALL BUSINESS STORIES
Regency Title
5foot20 design lounge
702 Communications
AdShark Marketing
Aspire Optical
ByteSpeed
Front Street Taproom
Grateful Cratefulls
Rape and Abuse Crisis Center
CHAMBER EVENTS
Upcoming events
UPDATES
Ignite FMWF
Ignite FMWF is our region’s newest workforce infrastructure initiative that combines a relationship development strategy with a robust technology platform. This is a community-based approach to developing an exceptional talent and workforce system to drive continued success for our business community. Start connecting with your immediate and future talent pipelines today at no cost!
Chamber Blog
Get to know our inspiring Chamber members and community through these unique stories.
MISSION
It is The Chamber’s mission to actively promote a thriving and vibrant Fargo Moorhead West Fargo metro area for generations to come. Powered by over 1,900 members and 109,000 individuals, The Chamber is a catalyst for economic growth and prosperity for businesses, its members, and the greater community through work guided by the following cornerstones.
CORNERSTONES
• Business Vitality
• Public Policy & Advocacy
• Talent & Workforce
• Community Enhancement
• Organizational Excellence
Board of Directors
Committee Chairs
Shannon Full President/CEO @FMWFShannon
Bernt Eidsmoe Graphics & Multimedia Specialist @FMWFBernt
Alyssa Lakoduk Leadership Development Specialist @FMWFAlyssa
Rademacher Vice President of Workforce and Talent @FMWFMason
Chamber Staff
Jim Parsons Executive Vice President @FMWFJim
Tyler Fischbach Vice President of Communications @FMWFTyler
Malinda Olhoft Engagement Support Specialist @FMWFMalinda
Darren Dunlop Vice President of Corporate Partnerships @FMWFDarren
Katherine Grindberg Vice President of Public Policy @FMWFKatherine
Shane Olmscheid Engagement Strategist @FMWFShane
Cale Dunwoody Public Policy Specialist @FMWFCale
Kayla Koehmstedt Content Marketing Specialist @FMWFKayla
Tracy Powell Vice President of Events @FMWFTracyP
THE BRIDGE (USPS 124-430) is published monthly by the Fargo Moorhead West Fargo Chamber. Periodicals Postage Paid at Fargo, ND 58102 and at additional mailing offices. Publication No. 124430. POSTMASTER: Send address changes to The Bridge, PO Box 2443, Fargo, ND 58108-2443; 218.233.1100. Printed by Forum Communications Printing
A note from the President
I am honored and blessed to be the leader of this organization, and thinking about it gets me a little choked up because I am very passionate about the work we are doing. When my family and I moved here almost a year ago we were absolutely blown away. This community, unlike any other we have lived in, shows up for one another. You all show up when there are problems to solve, questions to ask, people to help, events to attend, celebrations to enjoy and so much more. What my family and I found here was unbelievable and unexpected; we found passionate people that care about where we are headed in the future.
I am thankful to have had the opportunity last month at our Annual Celebration to set the tone and vision for our organization and for the community that we serve. I am excited about the collaborative opportunities we have with so many great partners and organizations to bring our missions together to make an immense impact on our region. We are positioned well for the future.
It is fitting to be having these conversations about the strength of our community and region, as it is now the month of Small Business Saturday. Small Businesses make up over 70% of The Chamber’s membership, and they truly are the backbone of not only our organization but the entire community. We are honored to share a few of their stories this month in The Bridge. On Saturday, November 27, be sure to support our small business Chamber members, and all small businesses in our community!
To all of our small business owners and operators; know that we are here for you, we will be your voice when you need it, and we will continue to strive to give you the access and engagement you need at any stage in your journey.
Shannon Full President & CEO Fargo Moorhead West Fargo Chamber of Commerce
2021-22 Incoming Committee Chairs
Kriss Burns
Member Relations Ambassadors, PRO Resources
Katherine Halvorson
Business Training, Concordia College
Ashton Hansen
Women Connect, Allegro Group
Erin Larsgaard
Young Professionals Network, Wold Johnson, P.C.
Rachel Warren
Public Relations Ambassadors, Hibu
Leadership FMWF, Rasmussen University
Mandy Zastre
2021-22 Incoming Board Members
Tina Amerman
Doosan Bobcat
Mike Arnston
Cardinal IG
Dr. William Heegaard
Essentia Health
Meet the Chamber staff —New hire!
Please briefly describe what you do in your position.
It is my responsibility to advance The Chamber’s key messages, publications and marketing efforts by producing highquality content and visual design for various media use, including print, web, video, digital signage and social media.
What do you love about your role so far/ what are you looking forward to?
I love the team of people I get to work with! My coworkers legitimately love what they do, have a passion for their careers and the community. I am excited to see the different opportunities to promote all The Chamber has to offer.
What are a few fun facts you can share about yourself?
“Fun facts”? Nothing. I sent a text to my wife asking her. She responded, “Star Wars”? Seriously though, I always love to go out with friends and am a huge fanboy when it comes to Star Wars (minus the sequels) and ‘80s nostalgia.
What is something interesting or unexpected you learned about The Chamber since starting?
I had no idea The Chamber offered so many resources to it’s members and it’s impact on the community. The Chamber is a key behind the scenes player in making the Fargo Moorhead West Fargo communities a great place to live!
Bernt Eidsmoe Graphics and Multimedia Specialist
Military Veterans in FargoMoorhead Area Deserve Support
By Amanda Torok, Gate City Bank Senior Vice President of Culture
Military veterans throughout FargoMoorhead and beyond have sacrificed so much for the sake of our freedom, and they deserve to be honored – especially at work.
Gate City Bank has a long history of creating a better way of life for military personnel and their families. The Bank accomplishes this through support, gratitude and recognition, while offering top-ofthe-line workplace benefits that help courageous soldiers continue doing what they do best: serve.
deserve our support for all they do to defend this great country.”
Additionally, Gate City Bank has assembled a Military Support Committee centered around providing a better way of life for service members, veterans and their families. The group works through strategic subcommittees throughout Gate City Bank’s footprint, researching military-related events for potential partnerships, finding unique ways to recognize past and present service members, and promoting veteran hiring and retention.
Gate City Bank’s military support efforts have helped multiple team member veterans, including Andy Stein, Vice President of Information Security. Stein has served in the North Dakota Army National Guard for 11 years. He was deployed to Kuwait in 20112012 and Fort Meade, MD, in 2019-2020.
“Gate City Bank is truly thankful for the opportunity to make a difference for servicepeople and their loved ones,” says Kevin Hanson, President & CEO. “Whether they’re customers, community members or fellow team members, these heroes
“Gate City Bank has been so supportive of my efforts to defend this great country,” Stein says.
“By standing behind team members who serve, the Bank reduces stress for them and their families.”
Partnering with ND Cares to Enhance Soldier Support
To further broaden its military support strategy, Gate City Bank has partnered with ND Cares, a coalition launched in 2015 as an executive order by thenGovernor Jack Dalrymple to
improve business collaboration on behavior health services for military veterans, families and survivors.
In partnership with ND Cares, Gate City Bank signed a statement of support establishing itself as part of a statewide network dedicated to educating residents about potential needs and challenges faced by those who have served.
Recognizing Heroes for Years to Come
Gate City Bank will always support the service members who keep our nation safe, standing with them for a better way of life. It’s a promise that has meant everything to area veterans, including David Francavilla, a Retired Colonel of the U.S. Army who works with the Department of Veterans Affairs.
“Gate City Bank truly makes a positive impact that leaves a lasting legacy with veterans in its communities,” Francavilla says. “The Bank helps many veterans and their family members receive help with anonymity, confidentiality and a stigma-free environment.”
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150,000
Tuesday, October 12 was a day filled with celebration of the past, excitement for the future, and recognition of many incredible community and Chamber members and volunteers. 2020-21 Board Chair Sandi Piatz kicked off the event by recognizing volunteers, celebrating major initiatives and milestones such as the diversion project, and reflecting on the previous year while focusing on grit and grace. Sandi also introduced the 2021-22 Board Chair, Shawn Dobberstein. Shawn shared his excitement for the upcoming year and expressed his gratitude for this new role.
Shannon Full, president and CEO of The Chamber, delivered an inspiring message as she set the vision for the future of The Chamber and greater community. Emphasizing the importance of a disruptive mindset, courageous will, dynamic leadership, strategic partnership and critical collaboration; Shannon introduced The Chamber’s five cornerstones, which will be the guiding principles as we move forward with our work in years to come. The five cornerstones include business vitality, public policy & advocacy, talent & workforce, community enhancement, and organizational excellence. The Chamber’s initiatives, programming, events, and organizational evolution will be strongly connected to these cornerstones.
The 2021 Legacy Leader recipient, Mark Nisbet, was also honored at the Annual Celebration. Mark has been dedicated to serving his community through volunteering with numerous boards of directors, involvement with local and state government, and advocating for important issues, such as workforce development. It was an honor to recognize Mark in front of a crowd of community changemakers, and thank him for all he has done.
Senator John Hoeven, Governor Doug Burgum and Mayor Bernie Dardis also congratulated Mark on receiving the prestigious award.
The
Chamber’s
Five Cornerstones:
• Business Vitality
• Public Policy & Advocacy
• Talent & Workforce
• Community Enhancement
• Organizational Excellence
Sandi Piatz
Mark Nisbet
“Ignite FMWF truly is a game-changer and will transform the way our private, public, non-profit, and education sectors will be able to engage with each other and their future workers.” – Shannon Full
The pinnacle of the event was the unveiling of a new regional workforce infrastructure initiative called Ignite FMWF. Ignite is the combination of a regional relationship development strategy and robust technology platform. It is a community-based approach to developing an exceptional workforce and talent system to drive continued success for our business community, as well as address the current workforce shortage. At no cost, businesses have the opportunity to connect with immediate and future talent pipelines by posting jobs and internships, interacting with students through skill-based volunteerism and more.
The Ignite press conference speakers included: Listed in order of appearance left to right
Taya Spelhaug, TechSpark Manager – ND, Microsoft Philanthropies
Sandi Piatz, Fargo Site Leader, Microsoft
Mason Rademacher, VP of Workforce and Talent, The Chamber
Shannon Full, President/CEO, The Chamber
Chris Barta, Senior Director of Operations, Marvin
Dr. Corey Steiner, Superintendent, Northern Cass Public Schools
Dr. Denise Jonas, CTE Director, Cass County
Dr. Brandon Lunak, Superintendent, Moorhead Public Schools
Shannon Full
Hear from a few of our members about their stories and why they love doing business in our community.
Sasha Holmes, Director of Operations
Briefly share your company history, how you’ve grown throughout the years and what your business offers today.
As a team we have grown from a virtually unknown title company in 2016, when we had one employee doing less than ten closings a month, to one of the top three title companies in our region! Our team has handled thousands of closings, of all kinds. No transaction is too large or small, and no client is more or less important than the other. From small residential closings to multimillion dollar commercial deals and everything in between we have the
experience to get the job done, fast, professionally, and right, every time. We strive every day to provide the best possible service to our clients, we work quickly, professionally and we always remember that how each and every closing goes is how we will be seen in our community. When we do an amazing job every time, that allows us to continue to grow quickly through word of mouth, which in turn allows us to do what we love most: give back to our community by volunteering monthly, donations and drives.
How many employees do you have?
Regency has eight employees and we are an all-female team.
What do you believe sets you apart?
We are fast, efficient, and diligent. Our foundation is built on integrity and our goal is to continue to grow so we can have even more of an impact through our community outreach, donations and drives.
We know that it isn’t about us, it is about how our clients feel throughout the closing process and beyond. Closing day is their big day,
not ours. When they have a great experience the word spreads and we are allowed to grow through that. Everything we do is geared toward empowering the agents, lenders, home builders, investors,
get to see the excitement of the first-time homebuyers and investors, we get to hold the hand and comfort the widow/widower saying goodbye to the place that they raised their family, we get to be there for people
buyers, sellers, and all of our other amazing clients so they can shine during the process. We are always in the background to support them, ensure that their title is free and clear, the process is smooth, and the contracts are followed.
What’s most rewarding about your work?
Being able to be there for people during huge transitions in their lives. Often when people are buying or selling a home it is typically because they are hitting a large milestone in their lives; getting married, starting a family, growing their family and needing more room, someone is retiring and downsizing or wants to travel or live someplace new. All of these and the life changes that are less happy, need someone behind the scenes working for you so you don’t have to worry about the details that you shouldn’t have to worry about. That is where we come in. When you are at the finish line and signing the closing documents, we
and that is what we love to do. It’s so much more than transferring ownership and signing papers.
What do you like best about doing business in FMWF?
Our favorite thing about doing business in FMWF is being able to grow and make a difference in our local community, where what we do feels like we can and do make a real difference in people’s lives.
The business community in FMWF is like a family. We care about each other, and we care about our community. We are focused not on our competition, but on what we are doing to make an impact. We feel that our loyal clients bring us business because they love supporting others as much as we do.
How has The Chamber been a part of your story?
Without connections, it’s difficult to grow and gain the exposure needed for growth and opportunity. When you’re doing good things and running a solid business, the Chamber allows us to share our story, support our advocacy and mission of giving back, and provide great training opportunities for personal and organizational growth.
Thank you for all the Chamber does – we are and will always be incredibly grateful, honored and humbled by this award.
PAST CHAMBERCHOICE
SMALL BUSINESS OF THE YEAR AWARD WINNERS
Sagency – 2020
Games Galore Party Rental – 2019
Prairie Winds Veterinary Center – 2018
Moorhead Dairy Queen – 2017
Great North Insurance – 2016
Office Sign Company – 2015
Dennis Krull, Owner
Briefly share your company history, how you’ve grown throughout the years and what your business offers today. For the first 18 years of my career, I was a graphic designer in various positions in the advertising world. Although I freelanced on and off most of those years in addition to a fulltime job, I never felt that I could break out on my own. It was not until 2009 when the company I worked for laid off me and 49 other people, that I got the push I needed
to go out on my own. I started by working out of our living room and rediscovering photography as well as developing my fine art skills. By 2010, I had my first fine art solo show and joined Gallery 4, Ltd., the longest continuous running Coop Art Gallery in the United States. By 2011, we were ready for our first studio outside the home and our very first Chamber Ribbon Cutting Ceremony. It was during these first few years that businesses like the United Way of Cass-Clay really took a chance on me and gave me my start.
How many employees do you have?
Myself and my wife, Jeannie, who does our accounting, writing, and some of the creative work, including Calligraphy, when she has time away from her professional career.
What do you offer our community?
What do you believe sets you apart?
We really love brainstorming with our clients to help them figure out their needs and deliver work they will love.
What do you like best about doing business in FMWF?
This community celebrates it small business owners, especially the artists, and it all starts with the Chamber! The Chamber really helped us get our start, and we are forever grateful!
What’s a surprising or fun fact about your company?
My height is in the name of my business, and you’d be surprised how many people do not realize that fact. It is a great conversation starter!
As in-person happenings start to pick up, look for me to be snapping your picture at an event near you very soon!
The very diverse nature of the services that we offer with graphic design, photography, illustration, and fine art services makes us very unique. We can help businesses and individuals in the community, locally and nationwide, get just what they need. Whether it is a gift for the family member or client; a logo or brochure; or photoshoot for a corporate event or a bunch of headshots, we offer it all.
Brian Crommett, CEO
Briefly share your company history, how you’ve grown throughout the years and what your business offers today.
Val-Ed Joint Venture, LLP started doing business as 702 Communications in 1999 with the hiring of its first CEO, Jim Walter. At that time, 702 provided phone service and long distance using Qwest copper facilities. Fastforward 20 years (or so) and we’re primarily an Internet Service Provider delivering service over our own, expansive, fiber-optic network.
What do you offer our community? What do you believe sets you apart?
We have been, since day one, locally owned and operated. We
have partnered with startups and long-established business icons in the community, establishing lasting relationships. Our employees live in this community, we give back with sponsorship dollars, serving this community as neighbors.
How has The Chamber been a part of your story?
702 has supported The Chamber since nearly our first day in business. Randy Farwell and Brian Heger have both long served as Chamber Ambassadors welcoming new businesses to the community and the Chamber.
Business gets done by establishing relationships and trust. Chamber members have the opportunity to interface, get to know each other, and establish that trust so we can not only work to better serve our community, but each other as well. Chamber members have a great opportunity to help each other succeed.
JACK YAKOWICZ, MANAGER OF GROWTH & CLIENT SERVICES
Briefly share your company history, how you’ve grown throughout the years and what your business offers today.
AdShark Founders Rick Berg and Sean Maki had experience in digital marketing and joined forces when they saw an opportunity in the market, particularly as it related to search engine marketing. AdShark became the first Google partner in North Dakota shortly after our inception and we’ve continued to grow alongside our clients’ as they grow.
We just want to help businesses grow, and do so through Google Ads, Facebook Ads, search engine optimization (SEO), and user-focused web design and development.
What do you offer our community? What do you believe sets you apart? Our mission is to be the most customer-centric agency in the world and through that we provide the community with a talented group of hard-working individuals that are
ready to jump in and do whatever it takes to help businesses succeed. We genuinely feel as though we are an extension of our clients’ teams, and put their interests first by advising them as though their business is our business.
How has The Chamber been a part of your story?
Most recently, we were recognized as a ChamberChoice finalist for the “YP Best Place to Work” Award. This was a big honor for us as becoming the best place to work remains one of our top priorities. The recognition and exposure behind the awards and events have certainly helped highlight us in the community.
Being involved with The Chamber really does help establish a strong sense of community. Meeting new
members at events, attending ribbon cutting ceremonies, connecting with Chamber staff members, and hosting tables at events like Business After Hours helps us feel more connected and part of a larger initiative in the Fargo-Moorhead area. I believe it’s important to have a strong local network that you can share ideas with and gain perspectives from regarding the challenges (and successes) that their businesses have experienced. The overall attitude we’ve experienced from Chamber members has been very positive and one of reciprocal interest. It’s rare that I meet someone at a Chamber event who isn’t equally as interested in finding a way to support our business as I am in finding a way to support theirs.
STRATEGIC BUSINESS INSIGHTS FROM ALERUS
GOING BACK TO BASICS FOR BUSINESS CAPITAL
Capital is a catalyst. It is a necessary ingredient for a business to launch, grow, make an acquisition, transfer ownership, or weather challenging times. Lenders play a crucial role in helping businesses achieve their goals –and there are lots of things businesses can do to make the process smoother and more effective.
Whether amid economic uncertainty or in flush times, it’s always smart to start with the fundamentals of good credit: how to qualify for it, how to borrow it, and how to use it. Finding capital starts with a good partner who can guide you every step of the way.
Talk to your banker earlier rather than later
It’s important to explore financing at the same time you are considering purchase agreements, ownership stakes, equipment investments, or other strategic discussions. What you are doing, how you finance it, and how you structure a deal can have a major impact on the bottom line because of tax impacts or loan terms.
Pay attention to the “5 C’s” lenders and investors look for
Character, capacity, capital, collateral, and conditions are the things that indicate if your business is a strong candidate for credit – and they are also things you need to work on every day. Pay debt on time, don’t take on too much debt, keep a cash reserve, keep assets in good condition, and borrow intelligently for good reasons, and you’ll have a much easier time raising needed capital.
Refresh your business plan so you can be open to opportunities
The key idea here is to think about how your business would appear to an outside party. Are your books balanced? Do you have a good business plan? Are your goals realistic? Especially during the COVID-19 era, businesses should update their business plans and projections and keep their balance sheet clean. This can position you well to get capital if an opportunity comes up, and streamlines the process if you are ready to sell.
Focus on investments that pay long-term
dividends
When rates are low, high-impact investments become more affordable. In manufacturing that might mean automation, or in other businesses it might mean upgrades to computer platforms, enterprise resource planning software, and other sophisticated tools to improve efficiency. Your banking advisor can help you judge if an investment is worth it.
Don’t be shy asking for help or advice
Business capital is complex, and it’s not something most business owners need to deal with on a daily basis. It’s worth building a relationship with an advisor who knows banking and finance, the same way you do with legal experts and accountants so you can move quickly and correctly when opportunity arises.
Whatever your need for capital may be, a business advisor at Alerus is ready to help you. We have a long history of helping businesses through all stages of development and all kinds of transformations, and our professionals will get to know you and your goals so they can recommend and help execute the best financial solution. Reach out today and learn how we can help your business.
Ashley Freeborn, Owner
Briefly share your company history, how you’ve grown throughout the years and what your business offers today.
Aspire Optical opened its doors in May 2018 with the goal of bringing a truly unique eyecare experience to the greater Fargo Moorhead region. After working as a manufacturer’s agent in Canada for over 14 years, Aspire Optical was a dream born from years of working with eyecare professionals to better the retail
aspect of eyewear. The concept really was to “go big and beautiful” right from the beginning focusing on true luxury brands and a modern aesthetic, unique to the traditional optical shop. I truly believe it is critical that we continue to grow and evolve as we realize our position in today’s everchanging marketplace.
How many employees do you have? We have 4 team members, in addition to ownership, that are the lifeblood of our small business. This team is a huge factor in making Aspire Optical a special place to shop and be every single day.
What do you offer our community? What do you believe sets you apart? It really is our mission to offer unrivalled consumer choice and education in our industry. When it comes to styling and trends, we offer the largest selection of premium eyewear in the region with over 2000 frames and sunglasses to find that perfect look from. When referring to lenses, it is all about conversation.
Education is a two-way street when it comes to the right lens selection for a client and this is something that definitely sets us apart.
Why do you think it is important that our community have a Chamber with many initiatives and areas of work, and powered by so many various types of businesses, industries and professionals? The Chamber offers a central hub for all entrepreneurs, organizations, and businesses of all sizes to interact. Whether it is networking opportunities, chances for continuing education and professional growth or acting as a concerted voice on behalf of all local business, the Chamber is a vital institution in any business-minded community.
What goals do you have as a company going forward? What can the community expect to see from you?
It is our goal to be the premier destination for everything eyewear in this region. Whether that means a larger footprint locally or regionally, we will pursue that growth with excitement and the same commitments and values we live by today.
Briefly share your company history, how you’ve grown throughout the years and what your business offers today.
ByteSpeed was founded in 1999, with a focus of selling desktops, laptops, and servers into the targeted niche of K-12 schools. Over the past 22 years, we have not only expanded our customer base to include higher education, banking, healthcare, and
city/county government, but we have also expanded our product line beyond computer hardware to include enterprise networking solutions, professional IT services, and many partner products.
What do you offer our community?
We know that getting the right advice makes all the difference when planning an upcoming IT project. ByteSpeed offers a variety of free, no-pressure tech consultations that includes professional advice, resources, and suggestions to help organizations make educated IT decisions.
In addition, we encourage area schools to visit ByteSpeed to watch demonstrations of how computers are built and understand computer trouble shooting, which often increases interest in a potential STEM/technology career.
How has The Chamber been a part of your story?
We have a long history with The Chamber. When ByteSpeed was a much younger company and started to explore working with some of the other local business, we reached out to The Chamber and leveraged their lists of local organizations. Since then, we have participated in multiple events hosted by The Chamber and our employees have benefited from groups like the Young Professionals Network.
What’s a surprising or fun fact about your company?
Given the explosive growth of esports, one of our most popular product lines are esports PCs for education. Esports programs open a number of doors for students socially, competitively, academically, and professionally. Esports programs can also help students learn soft skills like communication, critical thinking, teamwork, and leadership that are applicable in and out of the classroom.
ANNA HANSON, BYTESPEED SALES DIRECTOR
Aaron Templin, Founder
What We Do
Housed in one of Downtown Fargo’s most historic districts on the 600 Block of Main Ave, Front Street Taproom offers a unique hybrid experience between a bar and a brewery. While we don’t brew our own beer, we always carry a robust selection of some of the best craft beverages being produced in the region. We also offer a laid-back and comfortable atmosphere, a variety of entertaining events, two private event spaces, and a mission to use our space to bring the community together.
Bringing the Community Together
The pub, short for public house, has always served an important role in communities. It’s a special place to catch up with friends, meet your neighbors, share news, and have genuine conversations. We strive to bring this out in a number of different ways; we’ve designed the space to be easy to move around in, there are no TVs on the walls, and our events aim to draw folks together over common interests, which include music, comedy, and games. We feel like an example of a huge success story for our mission is looking at the Fargo comedy community. Before opening The Cellar, our basement event space with a focus on stand-up, the comedy scene was scattered. Now, with Front Street and The Cellar acting as a home, there is a cohesive group of talented and diverse individuals, who now have a network of friends and a backbone of support in their craft, and we are very proud and grateful to be able to be a part of it.
The Future
Hopefully, by continuing to offer a premium selection, premium service, and a premium aesthetic, we are able to make a positive and lasting impression on our community, and become a permanent fixture in this exceptional city.
Dani Gilseth, Co-Owner
Briefly share your company history, how you’ve grown throughout the years and what your business offers today. Grateful Cratefulls was founded in 2018 with a clear mission: to help you “be there” for all of life’s moments through unique, thoughtful gifting services.
What started as a 500 square foot brick and mortar storefront that doubled as an office and “warehouse” space has grown to a 1600 square foot storefront and warehouse with offerings now including brick and mortar, a super convenient and easy to use e-commerce platform and custom business gifting services.
How many employees do you have?
We have four full-time employees, two part-time employees, and five to 10 seasonal helpers!
What values are most important to your business?
Compassion is number one on our list of Core Values. We truly care about every gifting experience that we have the pleasure of being a part of. Gifting is special – whether it’s a loved one, a co-worker or a client. Our goal as a business is to take any stresses that can go along with gifting off of your shoulders. At the end of the day, it is about making someone’s day a little bit brighter, and we’re beyond thrilled to help you do that.
How has The Chamber been a part of your story?
One of the first (and smartest) things we did as a new small business was join The Chamber. We’ve built and grown our Business by creating real, authentic relationships. Events like Business After Hours and
Women Connect have provided opportunities that have allowed us to engage with, learn from and get to know so many outstanding business leaders in our community. We are so fortunate to have one of the largest chambers in the Midwest right here in FMWF. Not only is The Chamber an advocate for economic growth through collaboration, education and community, they are a leader in forecasting the needs of our local businesses and bringing new initiatives like Ignite FMWF to us to help bridge the gap between talent and employers.
What’s a surprising or fun fact about your company?
We are a Certified North Dakota Woman-Owned Business! We are also Family Owned; Dani Gilseth (daughter/niece), Dori Walter (mom/sister) and Aimee Hanson (aunt/sister).
Briefly share your company history, how you’ve grown throughout the years and what your business offers today: Rape and Abuse Crisis Center (RACC) has been serving the FargoMoorhead community since 1977. RACC has grown and evolved with our metro and now serves four counties and nearly 2,500 child and adult victims / survivors every year. With the growth comes the addition of free and confidential services including counseling, public education and soon the Rainbow Bridge Parenting Time Center.
How many employees do you have?
The Rape and Abuse Crisis Center hovers around 40 employees.
How has The Chamber been a part of your story?
As a nonprofit, Rape and Abuse Crisis Center sees tremendous value in being a part of the FMWF Chamber. Nothing allows you to share your mission better than connecting with other local businesses who believe in safer communities and the wellness of families beyond the workday. Whether it is presenting at local businesses, giving the human resources team information packets to share with employees or collaborating on fun internal fundraisers, we love the chance The Chamber gives us to keep these connections going.
How else is your business involved in the community?
RACC is heavily imbedded behind the scenes in our community’s formal systems. We are in the public schools offering education and counseling, we are the ones who are called to emergency rooms and we collaborate with our local police departments. We are also visiting the shelters and various other outreach locations where our services are needed.
What do you like best about doing business in FMWF?
This community cares. We are so appreciative of those who reach out to learn more, sponsor our events, host fundraisers or support us by volunteering. This business community always shows up to let our clients know a safer future is possible.
Sami Harwood, Development Director
BUSINESS TRAINING
Retention > Attraction: Stop Marketing to Others and Keep the Ones you Have
Wednesday, November 10 | 11:30 to 1 p.m.
Holiday Inn Fargo and Livestream
We continue to see the job market shifting, with a surplus of available roles, yet a deficiency in the workforce. This means we need to learn to take better care of the employees we have. How do you keep your employees not only engaged, but also loving their job? You should focus on getting your employees to a level of satisfaction where they ignore that recruiting call and their mind doesn’t wander to thoughts of a shiny, new job. In our time together we’ll learn the three keys to keep employees engaged as well as the tools your leaders need to successfully carry out these keys.
Maximizing Greatness: Using Psychological Safety to Drive Team Performance
Wednesday, December 8 | 11:30 to 1 p.m. Courtyard by Marriott Moorhead and Livestream
Psychological safety might sound a bit fluffy, but it isn’t about putting bubble wrap around people or lowering expectations. It’s quite the opposite. Psychological safety is about creating a space where people speak up, take intelligent risks, and focus their energy on what drives success. Participants will learn the 4 Domains of Psychological Safety and how teams can leverage Psychological Safety to: make great decisions, create healthy group dynamics, stimulate intelligent risk taking and innovation, foster inclusion and equity, ensure effective execution, and retain and engage key talent.
Discuss, Connect & Reflect
EGGS & ISSUES
Looking Toward the Future
Tuesday, November 2 | 7:30 to 9 a.m.
Courtyard by Marriott Moorhead and livestream
It’s no secret that our region has recently seen a lot of success! With the diversion being fully funded, career academies well on their way in both Cass and Clay counties, and the metro gaining national recognition, many are wondering what’s next. The Fargo Moorhead West Fargo metro must continue to grow, evolve and innovate.
Hear from past Chamber Legacy Leaders as they look toward the future and share their excitement for what’s to come.
Margie Bailly | Morrie Lanning | Steve Swiontek
The Necessity of Water Infrastructure: A Dive Into Scarcity and Protection
December date to be announced | 7:30 to 9 a.m.
Courtyard by Marriott Moorhead and livestream
The Red River Valley Water Supply Project is the region’s emergency water supply for over 50% of North Dakotans. A 1930s style drought would cause an extreme water shortage, leading to an estimated $32 billion impact over 10 years.
The Diversion is the permanent flood protection solution our community needs, protecting more than 235,000 people from catastrophic flooding. This project will protect North Dakota’s economic epicenter and preserve $5.4 billion in wages and more than $3.5 billion in taxable sales.
Visit fmwfchamber.com for the latest updates.
PROFESSIONALS
OF COLOR
Networking Before 9
Wednesday, November 10 | Noon to 1 p.m. | Virtual
Join us for another terrific Discuss, Connect & Reflect as we dive into one of the latest episodes of The Diversity Gap Podcast. Our conversation titled, Lead with Courage, will revolve around being intentional and vulnerable as a leader to set the tone for how belonging is made possible.
Friday, November 19 | 8 to 9 a.m. | Virtual
Join us for this newly formatted Networking Before 9 event! We’ll set up speed networking Zoom rooms where you’ll be able to have short conversations with each person to ensure you’re able to meet and network with each person that joins. Make sure to bring a friend along!
Sarah West CoreCounts
Mike Meagher Sagency
WOMEN CONNECT
Negotiate Like You Mean It
Tuesday, November 23 | 3:30 to 5 p.m.
Avalon Events Center and livestream
Small negotiations are woven through the fabric of our lives, personally and professionally. Negotiations require listening to others carefully, and observing their actions and reactions. Understanding which issues are the most important to your client or colleague is critical in developing a solution that is acceptable to both parties. With a clear understanding of the other person’s desires, you can partner to develop a solution that builds trust and lasting relationships.
SIGNATURE EVENTS
State of the Cities
Thursday, January 13, 2022 | 8 to 9:30 a.m.
In-person and livestream event
Join us at this annual event that brings our community together to ask questions of our local city’s leaders and talk about our region’s growth, goals and priorities. Where are we headed? What challenges do we face and what successes can we celebrate? We will have our local mayors representing their cities to provide updates, including Mayor Kory Peterson in Horace, Mayor Bernie Dardis in West Fargo, Mayor Shelly Carlson in Moorhead, Mayor Tim Mahoney in Fargo and Mayor Chad Olson in Dilworth . Don’t miss out on this community-wide conversation.
Katie Munion Bethany Berkeley
Dale Carnegie Training of ND & NW MN
BUSINESS AFTER HOURS
October 7th was the second Business After Hours of the year. Hundreds of attendees filled the Hilton Garden Inn and visited with exhibitors, enjoyed beverages and apps, and won some wonderful door prizes. We had a great time connecting with members and sponsors of the event. Thank you to our sponsors HealthPartners and Sparklight for making this event possible!
It’s great to be back in person with Chamber members – and we’re excited to continue the fun in December! Don’t miss out on the special Holiday Business After Hours on Thursday, December 2nd at the Delta by Marriott. This is a sell out event, so be sure to get your ticket before they’re gone.
Holiday Business After Hours
Thursday, December 2 | 4 to 6:30 p.m. Delta by Marriott
Deck the halls and get holly and jolly at our biggest networking event of the year! Join us for a great time over appetizers, games, prizes, networking and fun –this is one you don’t want to miss!
The ballroom fills up quickly with exhibitors. If you want a booth for your business, be sure to register as soon as you can!
SPONSORED BY
Thank you to the sponsors that make these events and programs possible —find them on page 37.
WOMEN CONNECT
On September 28, Karli Moch delivered an inspirational message to Women Connect attendees. Karli shared her personal journey battling an illness, and how it propelled her to find her own definition of success. She encouraged attendees to support each other’s journeys, and to celebrate one another’s success.
EGGS & ISSUES
October’s session of Eggs & Issues featured a conversation with local law enforcement. Attendees heard from local expert Jeff Bumgarner who discussed national policing trends, and said “We have exceptional law enforcement in the United States. I hope we can continue to find ways to lift up and support the men and women in law enforcement.” Local law enforcement leaders discussed our metro’s plan for reducing crime, recruitment strategies, and how the region’s growth has impacted crime and safety.
BUSINESS TRAINING
Jodee Bock of BNG Team lead a motivational conversation about how personal development and growth can also help your business grow and thrive. Attendees left the event with new ideas for training opportunities, as well as practical advice to make sure their mind and business are moving in the right direction.
YOUNG PROFESSIONALS NETWORK
The Young Professionals Network has been active and making connections all around the metro! The group took a tour of Marvin, held a handful of morning and evening networking events around town, hosted a panel event with past YPN members who have since made an immense impact on our community, and enjoyed an evening of Yoga and Wine at Downtown Yoga!
Welcome to the following businesses who joined The Chamber in September! We thank each of them for their
Insperity
Insperity.com
Employee Benefit Plans
We love helping clients strengthen and streamline their businesses. Our proven approach helps you better manage costs and minimize risk. You’ll get the ready-to-use HR infrastructure that your business needs to be more efficient and profitable.
Dakota Payment Solutions LLC
dakotapaymentsolutions.com
Business Services
A local credit card processing company that helps your business save money on processing fees. We strive to provide excellent customer service, put money back in your pocket, and give back to those in need. 10% of our earnings go to the charity of your choice.
Housing Authority of Cass County
casscountyhousing.org
Residential Services
Assisting low-income households with rental assistance, low-income housing, and housing stability services.
Crisp & Green
crispandgreen.com
Restaurants
We believe nourishing your healthy lifestyle goes beyond the kitchen. We are devoted to delivering an exceptionally crisp experience to our guests, not just with our chefcrafted & scratch-made menu, but also through our high standard of service, our belief in being 100% authentic, & our passionate commitment to our community.
Home2 Suites by Hilton
fargo.home2suites.com
Hotels/Motels
All suite extended stay hotel with a pool and a complimentary breakfast and guest laundry. We are pet friendly, with a minimal fee.
Glass Doctor Home & Business of Fargo
glassdoctor.com
Glass & Glazing
Glass Doctor Home and Business of Fargo delivers a premium service experience though the installation, repair, and replacement of home and business glass. Custom shower and mirror installation to storefronts and broken windows, Glass Doctor Home and Business of Fargo does all things glass.
Bouquet Holdings, LLC
chickenorbeef.com
Computer/Mobile App Software & Services
Bouquet Holdings created the wedding planning platform Chicken or Beef. We are reinventing how engaged couples meet and hire vendors for their wedding and communicate with their bridal party.
Magelky Consulting
magelkyconsulting.com
Business & Professional Services
Magelky Consulting is a family-owned company that has many years of experience helping small businesses succeed! We offer Human Resource Consulting, Medical Billing Services, Medical Insurance Credentialing, and Financial Services. Call us today!
Lutheran Immigration and Refugee Service of North Dakota
lirs.org/northdakota
Social Services
Lutheran Immigration and Refugee Service is the largest faith-based national nonprofit dedicated to immigration and refugee resettlement in the United States. LIRS-North Dakota was established in March 2021 for the purpose of resettling refugees. Authorized by the. U.S. State Department, LIRS-ND is staffed with experienced resettlement experts and offers a full array of services for our new neighbors.
Congrats to these members for celebrating the following milestone Chamber anniversaries!
25 YEARS
20 YEARS
PRO Resources Bagan Strinden Vision
15 YEARS
Good Samaritan Society Fargo
Ronald McDonald House Charities of the Red River Valley Cornerstone Bank
10 YEARS
Sanford Power Center
Family Wellness LLC
Red River Animal Emergency Hospital and Referral Center
5 YEARS
Sanford Southpointe Clinic
Sanford South University/ Orthopedic Hospital
Sanford North Fargo Clinic
Fargo Fire Department
Dilworth Police Department
Dilworth Fire Department
Gasper’s School of Dance and Performing Arts
FM Ballet
AVI Systems
Ivan’s Drywall and Painting
Fargo Stuff
Heather’s Housekeeping
Candlewood Suites Fargo
First Financial Equite Corporation
Reddometta
Little Jungle Childcare Center
Ignite FMWF is our region’s newest workforce infrastructure initiative designed to drive continued success for our business community.
Join Ignite FMWF today!
Essentia Health earns prestigious award for efforts to improve stroke treatment
Essentia Health-Fargo is proud to receive the Get With The GuidelinesStroke Gold Plus award from the American Heart Association (AHA) for our commitment to prioritizing innovative and highquality care for stroke patients.
Essentia Health-Fargo is one of only two Comprehensive Stroke Centers in North Dakota and has earned Gold Plus status from the AHA for many years. The majority of our stroke patients don’t come from Fargo; rather, they are from the entire state, as well as western Minnesota, meaning this comprehensive care is dedicated to improving stroke outcomes for people throughout our region.
Heritage Homes Wins Prestigious Epcon Accolades
Heritage Homes was recognized as an Award Winner by the nationally-acclaimed franchise homebuilder, Epcon Communities, at the 2021 National Conference in Ohio. Heritage Homes received the Emerging Franchise Builder of the Year Award and the Best Marketing Campaign.
Matt’s Automotive Service Center Owner wins National All-Star Award
Owner & founder Matt Lachowitzer received the National All-Star Award through Ratchet+Wrench magazine, recognizing him as the top automotive repair shop operator. This is a nationally recognized award and is only given out once a year. This recognition showcases the excellence of the Fargo-Moorhead area, and the commitment Matt has made to the local communities.
Prairie Business names Alerus among 50 best places to work
Alerus is pleased to announce it has been named one of the 50 Best Places to Work by Prairie Business magazine for the fifth year in a row. Every year, the magazine selects 50 companies from throughout North Dakota, South Dakota, and western Minnesota for the list. To be considered, companies must be nominated by their employees, who provide anonymous responses to questions gauging topics including the company’s work environment, growth opportunities, and employee morale. More than 1,500 nominations were submitted for this year’s list.
NEW HIRES & PROMOTIONS
Dakota Plains Realty
Chris Dietz, Realtor
Clark Dietz, Realtor
Therese Johnson, Realtor
Enclave
Chris Bochman, Assistant Community Manager
Jessica Cervenka, Community Manager
Channing Huwe, Commercial Manager
Essentia Health
Brittany Hjermstad, Certified Physician Assistant
Dr. Stephen Humble, Emergency Medicine Provider
Dr. Eric Jacobson, Family Medicine Physician
Dr. Kiesha Onyeneho, Family Medicine Physician
Dr. Michelle Wyatt , Maternal Fetal Medicine Specialist
Fargo Jet Center
Calvin Cavett , Aviation Maintenance Technician
Ian Lilleby, Aviation Maintenance Technician
Nathan Moebius, Line Technician
Brighton Ressler, Line Technician
PARK CO. REALTORS
U.S. Jones, II, REALTOR
ReadiTech Fiber
Steve d’Eustachio, Sales Account Associate
Jacob Lematta, CLEC Operations Manager
Spectrum Aeromed
Sara Engen, Quality Assurance Manager
Brandi Griffith, Production Manager
West Fargo Public Schools
Jean Luke Arel, Director of Accounting
Widmer Roel
Isaac Adelman, Audit Associate
DIETZ
HJERMSTAD DIETZ
HUMBLE
JOHNSON
JACOBSON
BOCHMAN
ONYENEHO
CERVENKA HUWE
WYATT CAVETT
LILLEBY
ENGEN MOEBIUS GRIFFITH
RESSLER
AREL
JONES, II
ADELMAN
D’EUSTACHIO LEMATTA
We are excited to bring the community a new publication of our public policy and advocacy work – a Legislative Review. This resource provides an overview of the key business legislation that The Chamber advocated for during the 2021 legislative sessions in both Minnesota and North Dakota, as well as how our local Cass and Clay County legislators voted on the legislation. As we more publicly hold our elected officials accountable for their votes through this resource, we also intend for it to serve as public appreciations for those who were aligned on so many critical business issues.
AGRIBUSINESS
PROGRAM SPONSOR
SUPPORTING SPONSOR
Choice Bank
EDUCATION
PROGRAM SPONSOR
MILITARY AFFAIRS
PROGRAM SPONSOR
PUBLIC POLICY
PROGRAM SPONSORS
SUPPORTING SPONSORS
AE2S
Beverage Wholesalers, Inc.
Blue Cross Blue Shield of North Dakota
Bremer Bank
Cass County Electric Cooperative
Essentia Health
First International Bank & Trust
MWC Advertising of Fargo Moorhead
Sanford Health
Xcel Energy
Program & Event Sponsors
Thank you to all of our sponsors that make The Chamber’s regular events and programs possible.
BUSINESS TRAINING
PROGRAM SPONSORS
EGGS & ISSUES
PRESENTING SPONSOR
WOMEN CONNECT
PROGRAM SPONSORS
SUPPORTING SPONSORS
Forum Communications Printing
Minnesota State Community and Technical College
EVENT PRODUCTION SPONSOR
PROGRAM SPONSOR
SUPPORTING SPONSORS
Bremer Bank | Choice Bank
Concordia College | Cornerstone Bank
First Western Bank & Trust
Houston Engineering | KLJ Engineering
Minnesota State Community and Technical College
Moore Engineering, Inc.
MWC Advertising of Fargo Moorhead ROERS | Ulteig
EVENT PRODUCTION SPONSOR
LEADERSHIP FMWF
PROGRAM SPONSORS
SUPPORTING SPONSORS
Advanced Business Methods | Bell Bank
Bremer Bank | Choice Bank | Concordia College
Eventide Senior Living Communities
First Western Bank & Trust
Gate City Bank | Microsoft
Minnesota State Community and Technical College
Otter Tail Corporation | Rasmussen University
Sanford Health | Vogel Law Firm | WDAY
Western State Bank
EVENT PRODUCTION SPONSOR
DESSERT SPONSOR
PROFESSIONALS OF COLOR
PRESENTING SPONSORS
YOUNG PROFESSIONALS NETWORK
PROGRAM SPONSOR
SUPPORTING SPONSOR
Gate City Bank
PROGRAM SPONSOR
SUPPORTING SPONSORS
Concordia College | Dawson Insurance, a Marsh & McLennan Agency
Essentia Health | Midco
Minnesota State Community and Technical College
