Flytxt | AI for CX

FLYTXT www.flytxt.com

About us

Flytxt is a pioneer in AI-driven solutions for subscription and usage businesses that assess, forecast, and maximise customer lifetime value (CLTV).Over the past decade, we have developed a proprietary suite of distinguishable AI trained on real-world insights and patterns from over a billion consumers and trillions of data points.

Our solutions use data analytics, artificial intelligence, and marketing automation to precisely and at scale track, predict, and influence individual customer behaviour. These solutions are capable of detecting and preventing churn, optimising campaigns and offers, and increasing revenue and profitability across customer segments.

The rapidly expanding subscription economy necessitates that more and more businesses focus on the lifetime value generated by their customers. CLTV is quickly becoming a vital component of achievement and a de facto business KPI. Through well-trained AI solutions, Flytxt makes it simple for subscription- and usage-based businesses to maximise CLTV.

Flytxt is a leading provider of intelligent customer engagement solutions for businesses in telecommunications, banking, and retail. Our artificial intelligence-powered software facilitates businesses in recognising customer behaviour and preferences and providing customised, relevant experiences across various channels. Visit us today to find out how we can assist you in converting your customer engagement strategy.

TECHNOLOGY

 Well-trained, Privacy-preserving AI for Customer Lifetime Value Maximization

The rapidly expanding Subscription Economy necessitates that more and more businesses focus on the lifetime value generated by their customers. Customer Lifetime Value (CLTV) is quickly becoming a critical success factor and business KPI. Despite having access to vast amounts of customer data and computing resources, maximizing CLTV is a hard process.

Flytxt's core technology, which includes a CLTV data model, analytics packages, and specialized AI, makes it simple for subscription and usagebased businesses to maximize CLTV.

PRODUCTS

 ROBO-X|CLTV AI FOR CX

 Derive game-changing predictive insights

 Engage intelligently with next best decisions

 Perform optimizations at scale

 Available on salesforce app exchange

 NEON-dx | OMNI-CHANNEL CVM AUTOMATION

 Autonomous marketing

 Intelligent decisioning and recommendations

 Segmentation and built-in analytics

 Unified customer view

 Comprehensive marketing automation

 Cross-channel customer journeys

 Digital cvm campaigns

 Federated marketing and data monetization

 AI for CX

SOLUTIONS

MAXIMIZING CUSTOMER LIFETIME VALUE

Gain accurate insights by leveraging purpose-built AI that has been designed and trained using trillions of curated domain data. Obtain desired business outcomes from CX workflows more rapidly.

 AI FOR DIGITAL

Use Digital Activation to provide expected user personas and journey insights to digital teams in order to imitate repeated app usage and nurture user engagement in to enhance digital channel and service adoption. Use Sales Accelerator and Retention Accelerator to predict quiet churn and inactivity styles and to boost digital sales.

 increase the amount of effective users and inhibit quiet churn

 continue nurturing the users and assessing their intension and involvement



AI FOR CX GOVERNANCE

 accessibly simplify and automate the measurement of cx outcomes

 design actions to improve cx results quickly

 AI FOR CARE

 Connect your contact center from the core of cost to the center of revenue

 Go above and beyond momentary experiences to ensure active customer retention

 AI FOR MARKETING

 Easily generate ultra personalized experiences for steering upsell/cross-sell

 Accurately identify customer churn signals

 OMNICHANNEL CVM

Understand your customers better, listen to their cross-channel conversations, forecast their contextual needs, and extend the right products and offers to maximise customer lifetime value throughout campaigns and journeys with the Omni-channel Customer Value Management cloud solution.

 DIGITAL SERVICES CVM

 Personalize onboarding journeys to drive repeated use of channels

 Keep nurturing the users to drive product adoption and prevent silent churn

 Contextualize interactions and content to increase revenue per user

 TELECOM SERVICES CVM

 Design and execute upsell and cross-sell campaigns effortlessly

 Ensure faster time to market of bundles and offers

 Improve customer loyalty and retention across the base

 RETAIL BANKING CVM

 Banking at scale to meet customer expectations on the go

 Drive digital adoption, self-care and engagement

 Respond to market dynamics quickly with

 New products and campaigns

 DATA PRIVACY ANALYTICS AND FEDERATED MARKETING

Incorporate Flytxt's Federated Marketing solution, which is powered by its patented and time-tested Privacy-Preserving Analytics technology. It is intended for B2C enterprises to collaborate and generate more accurate insights on common customers' usage behaviour without transferring any raw data. The solution protects model IP and data owners' privacy while allowing enterprises to share insights.

 Unique technology in action

 Proven accuracy and results

 Potential use cases

 Solution for CX partners

 CLTV AI For ORACLE CX

Flytxt's industry-proven Predictive Analytics & AI capabilities, combined with Oracle's Digital Experience for Communications solution, help product managers develop and release market-aligned deals that are aligned with Communication Service Provider (CSP) business KPIs, such as product and subscription revenue.

Flytxt, an Oracle Partner Network (OPN) member, is assisting in the introduction of new data-driven experiences in Oracle Digital Experience for Communications to enhance the accuracy and personalization with which communication service providers (CSPs) release products and provide customer support. The experiences are geared towards specific business personas within the CSP, such as the marketing, product, or commerce manager and the customer service manager.

 CLTV AI For SAP CX

 CLTV AI ON SALESFORCE MARKETPLACE

 Digital-First Enterprises

 Drive customer retention & winback

 Reduce app inactivity and boost reuse

 Personalise digital onboarding and journeys

 Maximise recurring revenue & conversions

 Optimise marketing at scale

 Collaborate with digital partners for Additional insights

 Omni-Channel CVM Solution For Telecom Service Providers

 Increase upsell/ cross sell revenue

 Drive customer retention and loyalty