Action Deafness Impact Report 2022/2023

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ACTION DEAFNESS DEAF-LEDCHARITY ACTION DEAFNE INTERPRETING MAINLOGO
IMPACT REPORT
IMPACT REPORT 2022/2023

WELCOME

ActionDeafness’ImpactReport

Theimpactreportdetailssomeofthesuccessesfromthelast year.Thesesuccessescouldnothavebeenachievedwithout ourgroupofstaffwhohaveworkedtirelesslytoensureour beneficiariesreceiveanexcellentservice.

Iwouldalsoliketothankourpartnersandstakeholderswhohave continuedtosupporttheimportantworkofthecharityoverthelastyear.

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ACT DEA DEAF
A D D
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ACTION

Ourachievementsin2022

EstablishedHubsConnectprojectsinnewareas.

SuccessfullyacquiredBSLInterpretingServiceswithWiltshireCounty Council(3yearcontract)andNHSSussexHealth(3yearcontract).

InitiatedCommunicatorGuideservicesinStaffordshire.

StartedtodeliverSensoryServicesinDurham(3yearcontract)

MaintainedISOaccreditationsincluding Interpreting(1SO18841)accreditation.

ContinuedtopartnerwithSignVideoVRSby providingBSLInterpreters.

HostedtheinauguralUKDeafLeadership SummitLiveWebinarinpartnershipwithDeaf &HearingTrailblazers.

ACTION DEAFNESS DEAF-LEDCHARITY
DEAFNESS
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in 2022
ACTION DEAFNESS COMMUNITY ACTION
PARTNERSHIPS
31 Weworkedwith stakeholders, supportersandpartners
ACT DEA DEAF MAINLOGO A D D MAINLOGO ACTION DEAFNESS DEAF-LEDCHARITY ACTION DEAFNESS INTERPRETING ACTION DEAFNESS COMMUNITY ACTION DEAFNESS SERVICES ACTION DEAFNESS PARTNERSHIPS MAINLOGO ACTION DEAFNESS DEAF-LEDCHARITY ACTION DEAFNESS INTERPRETING DEAFNESS COMMUNITY ACTION DEAFNESS SERVICES ACTION DEAFNESS PARTNERSHIPS ACTION DEAFNESS DEAF-LEDCHARITY ACTION DEAFNESS INTERPRETING ACTION DEAFNESS COMMUNITY ACTION DEAFNESS SERVICES ACTION DEAFNESS PARTNERSHIPS MAINLOGO ACTION DEAF-LEDCHARITY ACTION INTERPRETING ACTION DEAFNESS COMMUNITY ACTION DEAFNESS SERVICES ACTION DEAFNESS PARTNERSHIPS MAINLOGO ACTION DEAFNESS DEAF-LEDCHARITY ACTION DEAFNESS INTERPRETING ACTION COMMUNITY ACTION DEAFNESS SERVICES ACTION DEAFNESS PARTNERSHIPS #383838 #77B82A #E23494 #F4323F #1A9DD9 #F28B2D ACTION DEAFNESS DEAF-LEDCHARITY ACTION DEAFNESS INTERPRETING ACTION DEAFNESS COMMUNITY ACTION DEAFNESS SERVICES ACTION DEAFNESS PARTNERSHIPS MAINLOGO ACTION DEAFNESS DEAF-LEDCHARITY ACTION DEAFNESS INTERPRETING ACTION DEAFNESS COMMUNITY ACTION DEAFNESS SERVICES ACTION DEAFNESS PARTNERSHIPS MAINLOGO

CommunicatorGuideService

AD’sCommunicatorGuide

CASESTUDY Over

Serviceprovidesspecificsupport toDeafblindpeopleintheir homesandcommunities.This supportmeansthatclientshave accesstoeducation,leisure activitiesandsocialising opportunities.

ADensuresDeafblindpeoplehave accesstonewsandinformationand canbesignpostedtoappropriate agenciesforspecialistsupport(welfare rightsandhousingetc).

38k

“BeforeIhadActionDeafness stayedathomebecauseIdid

ItwasdifficultwhenIfirstworkedwithacommunicatorguide. communicatewiththemduetomyanxiety. Inowhavetwomalesupportworkerswhoareaperfectmatch anxietyandmedicalconditions.NowIgotothegym,taketrips Mylifequalityisgettingbetter!Iamabletousestaffto family.

TheTeamLeaderisalsoverysupportiveandIgetaquick amazingandgives

hoursofCommunity&CareSupportdelivere d !
AServiceUser

services,Ifeltlonely.Imostly notfeelIhadgoodsocialskills.

Ididn’tknowhowtointeractwiththestaffandIstruggledto forme.Theyarebrilliantandsupportmetounderstandmy tothecommunityandevengotoDeafclubforbingo.My lettersandmedicalinformationsoIrelylessonmyfamily. responseifIneedsomething.Overallthisservicehasbeen mewhatIneed!”

fromStaffordshire

Servic ision Grants& LegaciesDonatio AD’sIncome For2021-2022 3.27m Staff s Servic ision Overheads& AD’sExpenditure For2021-2022 3.22m
ActionDeafness
Effectivefinancialmanagementallowsustoinvestinnew servicesandprojectstomeettheever-changingneedsofour serviceusers. ACTION DEAFNESS DEAF-LEDCHARITY ACTION DEAFNESS COMMUNITY ACTION DEAFNESS PARTNERSHIPS MAINLOGO ACT DEA DEAF MAINLOGO A D D MAINLOGO
FINANCES
Well-runfinancesareessentialforanysustainablecharity.

LookingForwardforTEAMAD

ContinueAD’sDigitalTransformation

IncreaseHubConnectServices

acrosstheUK

SupportandgrowAD’sCommunity &CareService

GrowAD’spoolofPA’sand Interpreters

2023PLAN ACTION DEAFNESS DEAF-LEDCHARITY ACTION DEAFNESS COMMUNITY ACTION DEAFNESS PARTNERSHIPS

ACTION DEAFNESS DEAF-LEDCHARITY ACTION DEAFNESS INTERPRETING ACTION DEAFNESS COMMUNITY ACTION DEAFNESS SERVICES ACTION DEAFNESS PARTNERSHIPS #383838 #77B82A #E23494 #F4323F #1A9DD9 #F28B2D ACTION DEAFNESS DEAF-LEDCHARITY ACTION DEAFNESS INTERPRETING ACTION DEAFNESS COMMUNITY ACTION DEAFNESS SERVICES ACTION DEAFNESS PARTNERSHIPS MAINLOGO ACTION DEAFNESS DEAF-LEDCHARITY ACTION DEAFNESS INTERPRETING ACTION DEAFNESS COMMUNITY ACTION DEAFNESS SERVICES ACTION DEAFNESS PARTNERSHIPS MAINLOGO ACTION DEAFNESS DEAF-LEDCHARITY ACTION DEAFNESS INTERPRETING ACTION DEAFNESS COMMUNITY ACTION DEAFNESS SERVICES ACTION DEAFNESS PARTNERSHIPS MAINLOGO
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ACTION DEAFNESS DEAF-LEDCHARITY ACTION DEAFNE INTERPRETING MAINLOGO Office: Tel: Mobile: Email: Website: Registered CharityNo: ActionDeafness,ATIC,5OakwoodDrive Loughborough,LE113QF +44(0)1162533200 +44(0)794714040 enquiries@actiondeafness.org.uk www.actiondeafness.org.uk 1163758(England&Wales);SC050670(Scotland)Company (limitedbyguarantee)RegistrationNo:06706042 CONTACTAD

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