The Complex Neutrosophic Soft Expert Set and Its Application in Decision Making

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Thecomplexneutrosophicsoftexpertset anditsapplicationindecisionmaking

AshrafAl-QuranandNasruddinHassan∗ SchoolofMathematicalSciences,FacultyofScienceandTechnology,UniversitiKebangsaanMalaysia, UKMBangiSelangorDE,Malaysia

Abstract.Thispaperpresentsanovelcomplexneutrosophicsoftexpertset(CNSES)concept.TherangeofvaluesofCNSES isextendedtotheunitcircleinthecomplexplanebyaddinganadditionaltermcalledthephasetermwhichdescribes CNSES’selementsintermsofthetimeaspect.CNSESisahybridstructureofsoftsetsandsingle-valuedneutrosophicsets (SVNSs)definedinacomplexsettingwheretheexperts’opinionsareincluded,thusmakingithighlysuitableforusein decision-makingproblemsthatinvolveuncertainandindeterminatedatawherethetimefactorplaysakeyroleindetermining thefinaldecision.Basedonthisnewconceptwedefinesomeconceptsrelatedtothisnotionaswellassomebasicoperations namelythecomplement,union,intersection,ANDandOR.Thebasicpropertiesandrelevantlawspertainingtothisconcept suchastheDeMorgan’slawsarealsoverified.Lastly,weproposeanalgorithmtosolvecomplexneutrosophicsoftexpert decision-makingproblembyconvertingitfromthecomplexstatetotherealstateandsubsequentlyprovidedthedetailed decisionsteps.Thisstudyissupportedbythecomparisonwithotherexistingmethods.

Keywords:Complexneutrosophicset,decisionmaking,neutrosophicset,single-valuedneutrosophicset,softexpertset

1.Introduction

Smarandache[1]firstlyproposedthetheoryof neutrosophicsetasageneralizationoffuzzyset[2] andintuitionisticfuzzyset[3].Neutrosophicsetcan dealwithuncertain,indeterminateandincongruous informationwheretheindeterminacyisquantifiedexplicitlyandtruthmembership,indeterminacy membershipandfalsitymembershiparecompletely independent.Theneutrosophicsetwasintroducedfor thefirsttimebySmarandacheinhis1998book[4] whichisalsomentionedbyHoweinthefreeonline dictionaryofcomputing.Inordertoapplyneutrosophicsetinreal-lifeproblems,itsoperatorsneed tobespecified,therefore,thesingle-valuedneutrosophicsetanditsbasicoperationsweredefinedby

∗ Correspondingauthor.NasruddinHassan,SchoolofMathematicalSciences,FacultyofScienceandTechnology,Universiti KebangsaanMalaysia,43600UKMBangiSelangorDE,Malaysia. Tel.:+60389213710;E-mail:nas@ukm.edu.my.

Wangetal.[5]asaspecialcaseofneutrosophic set,sincesinglevalueisaninstanceofsetvalue. Subsequently,theworksonSVNSsandtheirhybrid structuresintheoriesandapplicationshavebeen progressingrapidly[6–9].Multi-criteriadecisionmaking(MCDM)isanimportantbranchofdecision theory,whichhasbeenextensivelystudiedinmany research[10–13].Duetothecomplexityofreal decision-makingproblems,thedecisioninformation isoftenincomplete,indeterminateandinconsistent information,thentheaforementioneduncertaintysets canofferusefultoolstohandlesuchdecision-making problems.Therefore,theintegrationoftheseuncertaintysetsinMCDMtechniqueshasincreasingly attractedtheattentionofmanyresearchers.Thislead toaproductiveoutputinrelevantresearchliterature [14–26].Softsettheory,ontheotherhand,wasinitiatedbyMolodtsov[27]asageneralmathematical toolusedtohandleuncertainties,imprecisionand vagueness.Sinceitsinception,alotofextensionsof softsetmodelhavebeendevelopedsuchasfuzzysoft

JournalofIntelligent&FuzzySystems34(2018)569–582 DOI:10.3233/JIFS-17806 IOSPress 569
1064-1246/18/$35.00©2018–IOSPressandtheauthors.Allrightsreserved

sets[28],vaguesoftsets[29],interval-valuedvague softsets[30–32],softexpertsets[33],softmultisettheory[34]andneutrosophicsoftset[35–39].At present,softsethasalluredwideattentionandmade manyachievements[40–42].Thedevelopmentof theuncertaintysetsthathavebeenmentionedabove arenotlimitedtotherealfieldbutextendedtothe complexfield.Theintroductionoffuzzysetswas followedbytheirextensiontothecomplexfuzzyset [43].Incomplexfuzzyset,thedegreeofmembership function μ istradedbyacomplex-valuedfunction oftheform rs (x)eiωs (x) i=√ 1 ,where rs (x)and ωs (x)arebothreal-valuedfunctionsand rs (x)eiωs (x) hastherangeincomplexunitcircle.Thereisalsoan addedadditionaltermcalledthephasetermtosolve theenigmaintranslatingsomecomplex-valuedfunctionsonphysicaltermstohumanlanguageandvice versa.AlkouriandSalleh[44]introducedtheconceptofcomplexintuitionisticfuzzysettorepresent theinformationwhichishappeningrepeatedlyovera periodoftime,whileSelvachandranetal.[45]introducedtheconceptofcomplexvaguesoftsetswhich combinethekeyfeaturesofsoftandcomplexfuzzy sets.Tohandleimprecise,indeterminate,inconsistent,andincompleteinformationthathasperiodic nature,AliandSmarandache[46]introducedcomplexneutrosophicset.Incomplexneutrosophicset, eachmembershipfunctionassociateswithaphase term.Thisfeaturegiveswave-likepropertiesthat couldbeusedtodescribeconstructiveanddestructive interferencedependingonthephasevalueofanelement,aswellasitsabilitytodealwithindeterminacy.

Overtheyears,manytechniquesandmethodshave beenproposedastoolstobeusedtofindthesolutions ofproblemsthatarenonlinearorvagueinnature,with everymethodintroducedsuperiortoitspredecessors. Followinginthisdirection,ourproposedmodelisan extensionofsoftexpertset,fuzzysoftexpertset[47], intutionisticfuzzysoftexpertset(IFSES)[48],vague softexpertset[49]andsingle-valuedneutrosophic softexpertset(SVNSES)[50].Thusitwillincorporatetheadvantagesofallofthesemodels.Tofacilitate ourdiscussion,wefirstreviewsomebackgroundon SVNSandcomplexneutrosophicsetinSection2.In Section3,wegivethemotivationforthispaper.In Section4,weintroducetheconceptofCNSESand giveitstheoreticoperations.InSection5,wediscuss anapplicationofthisconceptineconomy.InSection6,thecomparisonanalysisisconductedtoverify thevalidityoftheproposedapproach.Finally,conclusionsarepointedoutinSection7.Consequently,our proposedconceptwillenrichcurrentstudiesinneu-

trosophicsoftsets[51–55]andcomplexfuzzysets [43,56].

2.Preliminaries

Inthissection,werecapitulatetheconceptsofneutrosophicandcomplexneutrosophicsetsandpresent anoverviewoftheoperationsstructuresofthecomplexneutrosophicmodelthatarerelevanttothework inthispaper.Thecomplexneutrosophicsoftset (CNSS)isalsointroduced.

Definition2.1. (see[1])Let U beauniverseof discourse.Aneutrosophicset N in U isdefined as: A ={<u; TN (u); IN (u); FN (u) >; u ∈ U } where TN (u),IN (u)and FN (u)arethetruthmembership function,theindeterminacymembershipfunction andthefalsitymembershipfunction,respectively, suchthat T ; I ; F : X →] 0;1+ [and 0 ≤ TN (u) + IN (u) + FN (u) ≤ 3+

Inordertoapplyneutrosophicsetonthescientificfields,itsparametersshouldhavetobe specified.HenceWangetal.[5]providedthefollowingdefinition.

Definition2.2. (see[5])Let U beauniverseofdiscourse.Asingle-valuedneutrosophic set(SVNS) S in U definedas: S = U T (U ), I (U ),F (U ) /u,u ∈ U, when U iscontinuousand S = n i=1 T (Ui ),I (Ui ),F (Ui ) /ui ,ui ∈ U, when U isdiscrete,where TS , IS and FS arethetruth membershipfunction,theindeterminacymembershipfunctionandthefalsitymembershipfunction, respectivelyand TS ; IS ; FS : U → [0, 1]

Definition2.3. (see[50])Let U ={u1 ,u2 ,...,un } be auniversalsetofelements, E ={e1 ,e2 ,...,em } bea universalsetofparameters, X ={x1 ,x2 ,...,xi } be asetofexperts(agents)and O ={1 = agree, 0 = disagree} beasetofopinions.Let Z ={E × X × O} and A ⊆ Z .Thenthepair(U,Z )iscalledasoftuniverse.Let F : Z → SVN U , where SVN U denotesthe collectionofallsingle-valuedneutrosophicsubsets of U .Suppose F : Z → SVN U beafunctiondefined as:

F (z) = F (z)(ui ), ∀ui ∈ U.

Then F (z)iscalledasingle-valuedneutrosophic softexpertvalueoverthesoftuniverse(U,Z ).

AliandSmarandache[46]conceptualizedcomplex neutrosophicsetandgavethebasicoperationsinthe followingtwodefinitions.

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Definition2.4. (see[46])Letauniverseofdiscourse U ,acomplexneutrosophicset S in U is characterizedbyatruthmembershipfunction TS (u), anindeterminacymembershipfunction IS (u),anda falsitymembershipfunction FS (u)thatassignsan element u ∈ U acomplex-valuedgradeof TS (u), IS (u),and FS (u)in S .Bydefinition,thevalues TS (u), IS (u), FS (u)andtheirsummayall bewithintheunitcircleinthecomplexplane andareoftheform, TS (u) = pS (u).ejμS (u) , IS (u) = qS (u).ejνS (u) and FS (u) = rS (u).ejωS (u) ,eachof pS (u),qS (u),rS (u)and μS (u),νS (u),ωS (u)are, respectively,realvaluedand pS (u),qS (u),rS (u) ∈ [0, 1]suchthat0 ≤ PS (u) + qS (u) + rS (u) ≤ 3+ Definition2.5. (see[46])Let A and B betwocomplex neutrosophicsetsontheuniverse U ,where A ischaracterizedbyatruthmembershipfunction TA (u) = pA (u).ejμA (u) ,anindeterminacymembershipfunction IA (u) = qA (u).ejνA (u) andafalsitymembership function FA (u) = rA (u).ejωA (u) and B ischaracterizedbyatruthmembershipfunction TB (u) = pB (u).ejμB (u) ,anindeterminacymembershipfunction IB (u) = qB (u).ejνB (u) andafalsitymembership function FB (u) = rB (u).ejωB (u)

Wedefinethethecomplement,subset,unionand intersectionoperationsasfollows.

(1)Thecomplementof A,denotedas˜c (A)isspecifiedbyfunctions:

Tc(A) (u) = pc(A) (u).ejμc(A) (u) = rA (u).ej (2π μA (u)) , I ˜ c(A) (u) = q ˜ c(A) (u).ejνc(A) (u) = (1 qA (u)).ej (2π νA (u)) , and F ˜ c(A) (u) = r ˜ c(A) (u).ejωc(A) (u) = pA (u).ej (2π ωA (u)) .

(2) A issaidtobecomplexneutrosophicsubsetof B (A ⊆ B )ifandonlyifthefollowingconditionsaresatisfied:

(a) TA (u) ≤ TB (u)suchthat pA (u) ≤ pB (u)and μA (u) ≤ μB (u).

(b) IA (u) ≥ IB (u)suchthat qA (u) ≥ qB (u) and νA (u) ≥ νB (u).

(c) FA (u) ≥ FB (u)suchthat rA (u) ≥ rB (u) and ωA (u) ≥ ωB (u).

(3)Theunion(intersection)of A and B ,denotedas A ∪ (∩)B andthetruthmembershipfunction

TA∪(∩)B (u),theindeterminacymembership function IA∪(∩)B (u),andthefalsitymembershipfunction FA∪(∩)B (u)aredefinedas:

TA∪(∩)B (u) = [(pA (u) ∨ (∧)pB (u))]

.ej (μA (u)∨(∧)μB (u)) ,

IA∪(∩)B (u) = [(qA (u) ∧ (∨)qB (u))]

.ej (νA (u)∧(∨)νB (u)) , and FA∪(∩)B (u) = [(rA (u) ∧ (∨)rB (u))]

.ej (ωA (u)∧(∨)ωB (u)) ,

where ∨ =maxand ∧ =min.

WewillnowintroducetheconceptofCNSS. Definition2.6. Let U beauniverse, E beasetof parametersand A ⊆ E .Let CNS (U )beasetofall complexneutrosophicsubsetsof U .Apair(H,A)is calledacomplexneutrosophicsoftset(CNSS)over U where H isamappinggivenby

H : A → CNS (U ).

Inotherwords,theCNSS(H,A)isaparameterized familyofallcomplexneutrosophicsetsof U

3.Motivationforcomplexneutrosophic softexpertset

Neutrosophicsetdealswithinformationordata whichcontainuncertainty,indeterminacyandfalsity. Fuzzysetandintuitionisticfuzzysetdonothandleindeterminacy,wherebytheinformationmight betrueandfalseorneithertruenorfalseatthe sametime.Thus,neutrosophicsetcansolvesome problemswhereindeterminacyisdeeplyembeddedinhumanthinkingduetotheimperfectionof knowledgethathumanreceivesorobservesfrom theexternalworld.Inreality,manyphenomenaand eventshappenedperiodicallyandalloftheabove modelscannotaddressthesesituations.Therefore, manyuncertaintyapproachesaredevelopedsuch ascomplexfuzzysetwhichischaracterizedbya complex-valuedmembershipfunctionthathandles informationwithuncertaintyandperiodicitysimultaneously.Consequently,complexintuitionisticfuzzy setwasthereafterdevelopedbyaddingacomplexvaluednonmembershipfunctionthathandlesthe falsityandperiodicitysimultaneously.Nonetheless,

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thesemodelscannotdealwithindeterminateinformationwhichappearinaperiodicmannerinreal life.Toovercomethisdifficulty,complexneutrosophicsetisintroducedbyaddingacomplex-valued indeterminacymembershipfunctionwhichtackles theindeterminacyandperiodicitysimultaneously. Thecomplexneutrosophicsetissuperiortothese modelswiththreecomplex-valuedmembershipfunctionswhichholduncertainty,indeterminacyand falsitywithperiodicity.Further,thecomplexneutrosophicsetisessentiallyneutrosophicsetdefined inacomplexsetting.Thus,ithastheaddedadvantagesoftheneutrosophicsetbyvirtueofthe complexityfeaturewhichhastheabilitytocaptureinformationthatareperiodicinnature,whereas neutrosophicsetdoesnothavethisfeature.Thediscussionaboveshowstheascendancyofcomplex neutrosophicset.

However,complexneutrosophicsetlacksthe adequateparameterizationtooltofacilitatetherepresentationofparametersandititdoesnothavea mechanismtoincorporatetheopinionofallexperts inonemodel.Thisdecreasesthevalidityofthismodel asmostsituationsinthereal-wordareopentointerpretationsbydifferentpeople.Thus,theCNSESis proposedtoprovideamoreadequateparameterizationtoolthatcanrepresenttheproblemparameters inamorecomprehensiveandcompletemanner.It hasalsotheaddedadvantageofallowingtheusersto knowtheopinionofalltheexpertsinasinglemodel withouttheneedforanyadditionalcumbersome operations.TheproposedCNSESmodelhowever, providesamoreaccuraterepresentationoftwodimensionalinformationi.e.informationpresented bytheamplitudetermsandinformationpresentedby thephaseterms.Thephasetermrepresentsthetime factorthatmayinterfere,constructivelyordestructively,withtheassociatedamplitudeterminthe decisionprocess.Thismakesitmorevalidandreal inmodelingreallifeproblemswheretimefactor andthejudgmentsofhumanbeingsplayamajor role.

Anoveladjustableapproachtodecision-making problemsbasedonCNSESisalsointroduced. ThisapproachconvertstheCNSEStoaSVNSES usingapracticalandusefulalgorithmwhichhighlightstheroleofthetimefactorindetermining thefinaldecision.Thenewlyproposedapproach efficientlycapturestheincomplete,indeterminate, andinconsistentinformationandextendsexisting decision-makingmethodstoprovideamorecomprehensiveoutlookfordecision-makers.

4.Complexneutrosophicsoftexpertset

Inthissection,weintroducethedefinitionofcomplexneutrosophicsoftexpertset(CNSES)whichis acombinationofsoftexpertsetandsingle-valued neutrosophicsetdefinedinacomplexsetting.We definesomeoperationsonthisconcept,namelysubset,equality,complement,union,intersection,AND andOR.WealsoshowthatDeMorgan’slawand otherpertaininglawsalsoholdinCNSES.

WebeginbyproposingthedefinitionofCNSES, andgiveanillustrativeexampleofit.

Let U beauniverse, E asetofparameters, X asetofexperts(agents),and O ={1 = agree, 0 = disagree} asetofopinions.Let Z = E × X × O and A ⊆ Z

Definition4.1. Apair(H,A)iscalledacomplexneutrosophicsoftexpertset(CNSES)over U ,where H isamappinggivenby H : A → CN U , where CN U denotesthepowercomplexneutrosophic setof U

Itistobenotedthat ∀α ∈ A,H (α)representsthe degreeandthephaseofbelongingness,indeterminacyandnon-belongingnessoftheelementsof U in H (α).

TheCNSES(H,A)canbewrittenas: (H,A) = α,TH (a) (u),IH (α) (u),FH (α) (u) : α ∈ A,u ∈ U , where ∀u ∈ U , ∀α ∈ A, TH (α) (u) = pH (α) (u) .ejμH (α) (u) ,IH (α) (u) = qH (α) (u).ejνH (α) (u) and FH (α) (u) = rH (α) (u).ejωH (α) (u) with TH (α) (u),IH (α) (u) and FH (α) (u)representingthecomplex-valuedtruth membershipfunction,complex-valuedindeterminacymembershipfunctionandcomplex-valued falsitymembershipfunction,respectively ∀u ∈ U Thevalues TH (α) (u),IH (α) (u),FH (α) (u)arewithin theunitcircleinthecomplexplaneandboththe amplitudeterms pH (α) (u),qH (α) (u),rH (α) (u)andthe phaseterms μH (α) (u),νH (α) (u),ωH (α) (u)arereal valuedsuchthat pH (α) (u),qH (α) (u),rH (α) (u) ∈ [0, 1] and0 ≤ pH (α) (u) + qH (α) (u) + rH (α) (u) ≤ 3.

Example4.2. Supposethatapharmaceuticalcompanydevelopstwotypesofitsmedicineandwishes totaketheopinionofsomeexpertsconcerningthese

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(H,A)

= (e1 ,p, 1),

0.7ej 2 (0 3) , 0.2ej 2 (0 3) , 0.1ej 2 (0 2) u1 , 0.9ej 2 (0 6) , 0.6ej 2 (0 4) , 0.3ej 2 (0) u2 ,

(e1 ,q, 1), 0 5ej 2 (0 3) , 0 2ej 2 (0 9) , 0 9ej 2 (0 8) u1 , 0 9ej 2 (0 9) , 0 4ej 2 (0 5) , 0 5ej 2 (0 6) u2 ,

(e2 ,p, 1), 0.3ej 2 (0 9) , 0.2ej 2 (0 6) , 0.9ej 2 (0 1) u1 , 0.9ej 2 (0 5) , 0.5ej 2 (0 7) , 0.4ej 2 (0 1) u2 ,

(e2 ,q, 1), 0 1ej 2 (0.8) , 0 2ej 2 (0.4) , 0 9ej 2 (0.8) u1 , 0 9ej 2 (0.5) , 0 1ej 2 (0.1) , 0 2ej 2 (0) u2 ,

(e3 ,p, 1), 0 1ej 2 (0 4) , 0 2ej 2 (0 6) , 0 9ej 2 (0 2) u1 , 0 9ej 2 (0 3) , 0 1ej 2 (0 5) , 0 3ej 2 (0 8) u2 , (e3 ,q, 1), 0.1ej 2 (0 3) , 0.2ej 2 (0 7) , 0.9ej 2 (0 9) u1 , 0.9ej 2 (0 4) , 0.1ej 2 (0 6) , 0.5ej 2 (0) u2 , (e1 ,p, 0), 0 1ej 2 (0 7) , 0 8ej 2 (0 7) , 0 7ej 2 (0 8) u1 , 0 3ej 2 (0 4) , 0 4ej 2 (0 6) , 0 9ej 2 (1) u2 , (e1 ,q, 0), 0.9ej 2 (0 7) , 0.8ej 2 (0 1) , 0.5ej 2 (0 2) u1 , 0.5ej 2 (0 1) , 0.6ej 2 (0 5) , 0.9ej 2 (0 4) u2 , (e2 ,p, 0), 0.9ej 2 (0.1) , 0.8ej 2 (0.4) , 0.3ej 2 (0.9) u1 , 0.4ej 2 (0.5) , 0.1ej 2 (0.3) , 0.4ej 2 (0.9) u2 , (e2 ,q, 0), 0 9ej 2 (0 2) , 0 8ej 2 (0 6) , 0 1ej 2 (0 2) u1 , 0 2ej 2 (0 5) , 0 9ej 2 (0 9) , 0 2ej 2 (1) u2 , (e3 ,p, 0), 0.9ej 2 (0 6) , 0.8ej 2 (0 4) , 0.1ej 2 (0 8) u1 , 0.3ej 2 (0 7) , 0.9ej 2 (0 5) , 0.9ej 2 (0 2) u2 , (e3 ,q, 0), 0 9ej 2 (0 7) , 0 8ej 2 (0 3) , 0 1ej 2 (0 1) u1 , 0 5ej 2 (0 6) , 0 9ej 2 (0 4) , 0 9ej 2 (1) u2 .

medicationsbytakingintoaccountthedegreeof effectivenessandthetimetakentoovercomethe diseasewhicharerepresentedbyamplitudeterms andphaseterms,respectively.Let U ={u1 ,u2 } be asetofmedication, E ={e1 ,e2 ,e3 } asetofparametersthatdescribesthedegreeofinfluencewhere ei (i = 1, 2, 3)denotesthedecisions“highinfluence”, “averageinfluence”and“lowinfluence”respectively andlet X ={p,q} beasetofexperts.

Supposethatthecompanyhasdistributedaquestionnairetothetwoexpertstomakedecisionson thesetwonewmedication,thentheCNSES(H,A) isdefinedasbelow:

IntheCNSES(H,A),boththeamplitudeterms andphasetermsliebetween0and1suchthatan amplitudetermwithvaluecloseto0(1)impliesthat amedicinehasaverylittle(strong)influenceona diseaseandaphasetermwithvaluecloseto0(1) impliesthatthismedicinetakesaveryshort(long) timetoovercomethedisease.

Inthefollowing,weintroducetheconceptof thesubsetoftwoCNSESsandtheequalityoftwo CNSESs.

Definition4.3. FortwoCNSESs(H,A)and(G,B ) over U ,(H,A)iscalledacomplexneutrosophicsoft expertsubsetof(G,B )if

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1. A ⊆ B, 2. ∀ ∈ A,H ( )iscomplexneutrosophicsubset of G( ).

Definition4.4. TwoCNSESs(H,A)and(G,B )over U ,aresaidtobeequalif(H,A)isacomplexneutrosophicsoftexpertsubsetof(G,B )and(G,B )isa complexneutrosophicsoftexpertsubsetof(H,A).

Inthefollowing,weproposethedefinitionofthe complementofaCNSESalongwithanillustrative exampleandgiveapropositionofthecomplementof aCNSES.

Let U beauniverseofdiscourseand (H,A) bea CNSESon U, whichisasdefinedbelow:

(H,A) = α,TH (α) (u),IH (α) (u),FH (α) (u) : α ∈ A,u ∈ U .

Definition4.5. Thecomplementof (H,A) isdenoted by (H,A)c = (H c ,A) , andisdefinedas: (H,A)c = α,TH c (α) (u),IH c (α) (u),FH C (α) (u) : α ∈ A,u ∈ U , where TH c (α) (u) = pH c (α) (u).ejμH c (α) (u) = rH (α) (u) .ej (2π μH (α) (u)) ,IH c (α) (u) = qH c (α) (u).ejνH c (α) (u) = (1 qH (α) (u)).ej (2π νH (α) (u)) and FH c (α) (u) = rH c (α) (u).ejωH c (α) (u) = pH (α) (u).ej (2π ωH (α) (u)) .

Example4.6. Considertheapproximationgivenin Example4.2,where H (e1 ,p, 1)

= 0.7ej 2 (0 3) , 0.2ej 2 (0 3) , 0.1ej 2 (0 2) u1 , 0 9ej 2 (0 6) , 0 6ej 2 (0 4) , 0 3ej 2 (0) u2 .

Byusingthecomplexneutrosophiccomplement, weobtainthecomplementoftheapproximation givenby

H (e1 ,p, 1)

=

0 1ej 2 (0.7) , 0 8ej 2 (0.7) , 0 7ej 2 (0.8) u1 , 0 3ej 2 (0 4) , 0 4ej 2 (0 6) , 0 9ej 2 (1) u2

Proposition4.7. If (H,A) isaCNSESover U ,then, ((H,A)c )c = (H,A)

Proof. FromDefinition4.5,wehave(H,A)c = (H c ,A)where (H,A)c

= α,TH c (α) (u),IH c (α) (u),FH C (α) (u) : α ∈ A,u ∈ U ,

= α,pH c (α) (u).ejμH c (α) (u) ,qH c (α) (u).ejνH c (α) (u) , rH c (α) (u).ejωH c (α) (u) : α ∈ A,u ∈ U ,

= α,rH (α) (u).ej (2π μH (α) (u)) , (1 qH (α) (u)) .ej (2π νH (α) (u)) ,pH (α) (u).ej (2π ωH (α) (u)) : α ∈ A,u ∈ U

Thus, ((H,A)c )c

= α,rH c (α) (u).ej (2π μH c (α) (u)) , (1 qH c (α) (u)).ej (2π νH c (α) (u)) , pH c (α) (u).ej (2π ωH c (α) (u)) : α ∈ A,u ∈ U ,

= α,pH (α) (u).e j 2π (2π μH (α) (u)) , 1 (1 qH (α) (u)) .e j 2π (2π νH (α) (u)) , rH (α) (u).e j 2π (2π ωH (α) (u)) : α ∈ A,u ∈ U ,

= α,pH (α) (u).ejμH (α) (u) ,qH (α) (u).ejνH (α) (u) ,

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rH (α) (u).ejωH (α) (u) : α ∈ A,u ∈ U , = α,TH (α) (u),IH (α) (u),FH (α) (u) : α ∈ A,u ∈ U , = (H,A).

Thiscompletestheproof. Now,weputforwardthedefinitionofanagreeCNSESandthedefinitionofadisagree-CNSES.

Definition4.8. Anagree-CNSES(H,A)1 over U is acomplexneutrosophicsoftexpertsubsetof(H,A) wheretheopinionsofallexpertsareagreeandis definedasfollows: (H,A)1 = H (e): e ∈ Z × X ×{1}

Definition4.9. Adisagree-CNSES(H,A)0 over U is acomplexneutrosophicsoftexpertsubsetof(H,A) wheretheopinionsofallexpertsaredisagreeandis definedasfollows: (H,A)0 = H (e): e ∈ Z × X ×{0}

Inthefollowing,weintroducethedefinitionsof theunionandintersectionoftwoCNSESs.

Definition4.10. TheunionoftwoCNSESs (H,A) and (G,B ) overauniverse U isaCNSES (K,C ), where C = A ∪ B and ∀ ∈ C, ∀ u ∈ U,

Definition4.11. TheintersectionoftwoCNSESs (H,A) and (G,B ) overauniverse U isaCNSES (K,C ),where C = A ∪ B and ∀ ∈ C, ∀ u ∈ U,

TK ( ) (u) = ⎧

pH ( ) (u).ejμH ( ) (u) , if ∈ A B pG( ) (u).ejμG( ) (u) , if ∈ B A (pH ( ) (u) ∧ pG( ) (u)) .ej (μH ( ) (u)∧μG( ) (u)) , if ∈ A ∩ B,

rH ( ) (u).ejωH ( ) (u) , if ∈ A B rG( ) (u).ejωG( ) (u) , if ∈ B A (rH ( ) (u) ∧ rG( ) (u)) .ej (ωH ( ) (u)∧ωG( ) (u)) , if ∈ A ∩ B, where ∨= max,and ∧= min. Theunion (H,A) ˜ ∪ (G,B ) = (K,C ).

IK ( ) (u) = ⎧

qH ( ) (u).ejνH ( ) (u) , if ∈ A B qG( ) (u).ejνG( ) (u) , if ∈ B A (qH ( ) (u) ∨ qG( ) (u)) .ej (νH ( ) (u)∨νG( ) (u)) , if ∈ A ∩ B, FK ( ) (u) =

rH ( ) (u).ejωH ( ) (u) , if ∈ A B rG( ) (u).ejωG( ) (u) , if ∈ B A (rH ( ) (u) ∨ rG( ) (u)) .ej (ωH ( ) (u)∨ωG( ) (u)) , if ∈ A ∩ B, where ∨= max,and ∧= min. Theintersection (H,A) ˜ ∩ (G,B ) = (K,C ) WeshowthatDeMorgan’slawholdsforthe CNSESasfollows.

Proposition4.12. If (H,A) and (G,B ) aretwoCNSESsover U ,thenwehavethefollowingproperties: 1. ((H,A)∪(G,B ))c = (H,A)c ∩(G,B )c , 2. ((H,A)∩(G,B ))c = (H,A)c ∪(G,B )c .

Proof. (1)Assumethat(H,A)∪(G,B ) = (K,C ), where C = A ∪ B and ∀ ∈ C, TK ( ) (u) = ⎧

pH ( ) (u).ejμH ( ) (u) , if ∈ A B pG( ) (u).ejμG( ) (u) , if ∈ B A (pH ( ) (u) ∨ pG( ) (u) .ej (μH ( ) (u)∨μG( ) (u)) , if ∈ A ∩ B.

Since(H,A)∪(G,B ) = (K,C ),thenwehave ((H,A)∪(G,B ))c = (K,C )c = (K c ,C ). Hence ∀ ∈ C, TK c ( ) (u)

rH ( ) (u).ej (2π μH ( ) (u)) , if ∈ A B rG( ) (u).ej (2π μH ( ) (u)) , if ∈ B A (rH ( ) (u) ∧ rG( ) (u)) .ej ((2π μH ( ) (u))∧(2π μG( ) (u))) , if ∈ A ∩ B.

Since(H,A)c = (H c ,A)and(G,B )c = (Gc ,B ), thenwehave(H,A)c ∩(G,B )c = (H c ,A)∩(Gc ,B ). Supposethat(H c ,A)∩(Gc ,B ) = (I,D),where D = A ∪ B .Hence ∀ ∈ D,

A.Al-QuranandN.Hassan/Thecomplexneutrosophicsoftexpertsetanditsapplicationindecisionmaking 575
) = ⎧ ⎪ ⎪ ⎪ ⎨ ⎪ ⎪ ⎪ ⎩ pH ( ) (u).ejμH ( ) (u) , if
pG( ) (u).ejμG( ) (u) , if
A (pH ( ) (u) ∨ pG(
u)) .ej (μH ( ) (u)∨μG( ) (u)) , if
B, IK ( ) (u) = ⎧ ⎪ ⎪ ⎪ ⎨ ⎪ ⎪ ⎪ ⎩
⎪ ⎪
⎪ ⎪ ⎪
TK ( ) (u
∈ A B
∈ B
) (
∈ A ∩
qH ( ) (u).ejνH ( ) (u) , if ∈ A B qG( ) (u).ejνG( ) (u) , if ∈ B A (qH ( ) (u) ∧ qG( ) (u)) .ej (νH ( ) (u)∧νG( ) (u)) , if ∈ A ∩ B, FK ( ) (u) = ⎧
⎪ ⎨
⎪ ⎪ ⎪
⎪ ⎪ ⎨
⎪ ⎪ ⎪
⎪ ⎪ ⎪ ⎨
⎧ ⎪ ⎪ ⎪ ⎨
⎪ ⎪ ⎩
⎪ ⎪ ⎪ ⎨ ⎪ ⎪ ⎪ ⎩
= ⎧ ⎪ ⎪ ⎪ ⎨ ⎪ ⎪ ⎪ ⎩

pH c ( ) (u).ejμH c ( ) (u) , if ∈ A B pGc ( ) (u).ejμGc ( ) (u) , if ∈ B A (pH c ( ) (u) ∧ pGc ( ) (u)) .ej (μH c ( ) (u)∧μGc ( ) (u)) , if ∈ A ∩ B,

rH ( ) (u).ej (2π μH ( ) (u)) , if ∈ A B rG( ) (u).ej (2π μH ( ) (u)) , if ∈ B A (rH ( ) (u) ∧ rG( ) (u)) .ej ((2π μH ( ) (u))∧(2π μG( ) (u))) , if ∈ A ∩ B.

Therefore, K c and I arethesameoperatorsand D = C ,whichimplies, T(H ( )∪G( ))c (u) = TH c ( )∩Gc ( ) (u), ∀u ∈ U.

Similarly,onthesamelines,wecanshowitalso holdsfortheidentityandfalsityterms.Thusitfollowsthat((H,A)∪(G,B ))c = (H,A)c ∩(G,B )c and thiscompletestheproof.

(2)Theproofissimilartothatof(1). WewillnowgivethedefinitionsofANDandOR operationswithapropositiononthesetwooperations.

Definition4.13. Let(H,A)and(G,B )beanytwo CNSESsoverasoftuniverse(U,Z ).Thentheoperation(H,A)AND(G,B )denotedby(H,A)∧(G,B ) isdefinedby(H,A)∧(G,B ) = (K,A × B ),where (K,A × B ) = K (α,β ),suchthat K (α,β ) = H (α) ∩ G(β ),forall(α,β ) ∈ A × B ,and ∩ representsthe complexneutrosophicintersection.

Definition4.14. Let(H,A)and(G,B )beanytwo CNSESsoverasoftuniverse(U,Z ).Thentheoperation(H,A)OR(G,B )denotedby(H,A)∨(G,B ) isdefinedby(H,A)∨(G,B ) = (K,A × B ),where (K,A × B ) = K (α,β ),suchthat K (α,β ) = H (α) ∪ G(β ),forall(α,β ) ∈ A × B ,and ∪ representsthe complexneutrosophicunion.

Proposition4.15. If (H,A) and (G,B ) aretwoCNSESsover U ,thenwehavethefollowingproperties:

1. ((H,A)∨(G,B ))c = (H,A)c ∧(G,B )c , 2. ((H,A)∧(G,B ))c = (H,A)c ∨(G,B )c

Proof. Theproofof(1)and(2)issimilartotheproof ofPropositions4.12.

5.Decision-makingunderthecomplex neutrosophicsoftexpertenvironment

Inthissection,wepresentanapplicationofCNSES inadecision-makingproblembyconsideringthefollowingproblem.

Example5.1. Supposeweareinterestedinunderstandingthemostimportanteconomicfactors (indicators)affectingMalaysianeconomyin2016. Supposewetakefourfactorswhicharerepresentedin theuniversalset U ={u1 ,u2 ,u3 ,u4 } where u1 =the plungeincommodityandoilprices, u2 =China’seconomicslowdown, u3 =goodsandservicestax(GST) implementedinthisyearand u4 =theexchangerate variability.Ourproblemistoarrangethesefourfactorsindescendingorderfrommostimportanttoleast important.Let E ={e1 ,e2 ,e3 } betheparametersset thatrepresentsthemajorsectorsoftheMalaysian economy,where e1 =industrysector, e2 =tourism sector, e3 =externaltradesector.Suppose X ={p,q} beasetofeconomicexpertswhoareassignedtoanalyzethesefourfactorsbydeterminingthedegreeand thetotaltimeoftheinfluenceofthesefactorsonthe mentionedsectorsoftheMalaysianeconomyasin thefollowingCNSES: (H,A

, 0.4ej 2 (3/12) , 0.2ej 2 (3/12) , 0.6ej 2 (11/12) u3 , 0.9ej 2 (8/12) , 0.5ej 2 (5/12) , 0.3ej 2 (0) u4 , (e1 ,q, 1), 0 9ej 2 (8/12) , 0 1ej 2 (2/12) , 0 3ej 2 (1/12) u1 , 0 7ej 2 (6/12) , 0 4ej 2 (5/12) , 0 9ej 2 (8/12) u2 , 0.3ej 2 (1/12) , 0.9ej 2 (6/12) , 0.9ej 2 (10/12) u3 , 0.8ej 2 (8/12) , 0.4ej 2 (6/12) , 0.3ej 2 (2/12) u4 , (e2 ,p, 1), 0 8ej 2 (8/12) , 0 2ej 2 (4/12) , 0 3ej 2 (1/12) u1 , 0 4ej 2 (6/12) , 0 5ej 2 (1/12) , 0 4ej 2 (1/12) u2 ,

576 A.Al-QuranandN.Hassan/Thecomplexneutrosophicsoftexpertsetanditsapplicationindecisionmaking TI
=
⎪ ⎪ ⎪
⎪ ⎪ ⎪
( ) (u)
⎪ ⎪ ⎪
⎪ ⎪ ⎪
= ⎧
= (e1 ,p, 1), 0.9ej 2 (11/12) , 0.2ej 2 (1/12) , 0.1ej 2 (0) u1 , 0.5ej 2 (5/12) , 0.6ej 2 (4/12) , 0.7ej 2 (4
12) u2
)
/

0.3ej 2 (6/12) , 0.5ej 2 (7/12) , 0.9ej 2 (8/12) u3 , 0.6ej 2 (7/12) , 0.3ej 2 (5/12) , 0.2ej 2 (6/12) u4 ,

(e2 ,q, 1),

0 5ej 2 (11/12) , 0 2ej 2 (1/12) , 0 1ej 2 (1/12) u1 , 0 7ej 2 (6/12) , 0 1ej 2 (1/12) , 0 9ej 2 (4/12) u2 ,

0.2ej 2 (6/12) , 0.6ej 2 (4/12) , 0.9ej 2 (6/12) u3 , 0.5ej 2 (7/12) , 0.5ej 2 (4/12) , 0.2ej 2 (4/12) u4 ,

(e3 ,p, 1), 0 7ej 2 (8/12) , 0 1ej 2 (2/12) , 0 4ej 2 (2/12) u1 , 0 9ej 2 (3/12) , 0 1ej 2 (6/12) , 0 5ej 2 (9/12) u2 ,

0.4ej 2 (1/12) , 0.2ej 2 (7/12) , 0.9ej 2 (2/12) u3 , 0.8ej 2 (9/12) , 0.3ej 2 (1/12) , 0.2ej 2 (1/12) u4 , (e3 ,q, 1), 0 7ej 2 (6/12) , 0 5ej 2 (4/12) , 0 2ej 2 (2/12) u1 , 0 4ej 2 (7/12) , 0 1ej 2 (8/12) , 0 4ej 2 (6/12) u2 ,

0.3ej 2 (3/12) , 0.5ej 2 (8/12) , 0.9ej 2 (6/12) u3 , 0.4ej 2 (7/12) , 0.7ej 2 (5/12) , 0.7ej 2 (6/12) u4 , (e1 ,p, 0), 0 1ej 2 (1/12) , 0 8ej 2 (11/12) , 0 9ej 2 (12/12) u1 , 0 7ej 2 (7/12) , 0 4ej 2 (8/12) , 0 5ej 2 (8/12) u2 , 0.6ej 2 (9/12) , 0.8ej 2 (9/12) , 0.4ej 2 (1/12) u3 , 0.3ej 2 (4/12) , 0.5ej 2 (7/12) , 0.9ej 2 (12/12) u4 , (e1 ,q, 0), 0 3ej 2 (4/12) , 0 9ej 2 (10/12) , 0 1ej 2 (11/12) u1 , 0 9ej 2 (6/12) , 0 6ej 2 (7/12) , 0 7ej 2 (4/12) u2 , 0 9ej 2 (11/12) , 0 1ej 2 (6/12) , 0 7ej 2 (2/12) u3 , 0 3ej 2 (4/12) , 0 6ej 2 (6/12) , 0 8ej 2 (10/12) u4 , (e2 ,p, 0), 0 3ej 2 (4/12) , 0 8ej 2 (8/12) , 0 8ej 2 (11/12) u1 , 0 4ej 2 (6/12) , 0 5ej 2 (11/12) , 0 4ej 2 (11/12) u2 , 0.9ej 2 (6/12) , 0.5ej 2 (5/12) , 0.7ej 2 (4/12) u3 , 0.2ej 2 (5/12) , 0.7ej 2 (7/12) , 0.6ej 2 (6/12) u4 , (e2 ,q, 0), 0.1ej 2 (1/12) , 0.8ej 2 (11/12) , 0.5ej 2 (11/12) u1 , 0.9ej 2 (6/12) , 0.9ej 2 (11/12) , 0.7ej 2 (8/12) u2 , 0 9ej 2 (6/12) , 0 4ej 2 (8/12) , 0 2ej 2 (6/12) u3 , 0 2ej 2 (5/12) , 0 5ej 2 (8/12) , 0 5ej 2 (8/12) u4 , (e3 ,p, 0), 0.4ej 2 (4/12) , 0.9ej 2 (10/12) , 0.3ej 2 (10/12) u1 , 0.5ej 2 (9/12) , 0.9ej 2 (6/12) , 0.9ej 2 (3/12) u2 , 0.9ej 2 (11/12) , 0.8ej 2 (5/12) , 0.6ej 2 (10/12) u3 , 0.2ej 2 (3/12) , 0.7ej 2 (11/12) , 0.8ej 2 (11/12) u4 , (e3 ,q, 0), 0 2ej 2 (6/12) , 0 5ej 2 (8/12) , 0 3ej 2 (10/12) u1 , 0 4ej 2 (5/12) , 0 9ej 2 (4/12) , 0 4ej 2 (6/12) u2 , 0.9ej 2 (9/12) , 0.5ej 2 (4/12) , 0.7ej 2 (6/12) u3 , 0.7ej 2 (5/12) , 0.3ej 2 (7/12) , 0.4ej 2 (6/12) u4

A.Al-QuranandN.Hassan/Thecomplexneutrosophicsoftexpertsetanditsapplicationindecisionmaking 577

Inthecontextofthisexample,theamplitudeterms measuretheinfluencedegreeofthementionedfactorsontheMalaysianeconomy,whilethephaseterm representsthephaseofthisinfluenceortheperiodof thisinfluence.

Followinginthisdirection,weprovideanexample ofscenariosthatcouldpossiblyoccurinthiscontext. Forexample,intheapproximation

H (e1 ,p, 1) = 0.9ej 2 (11/12) , 0.2ej 2 (1/12) , 0.1ej 2 (0) u1 , 0 5ej 2 (5/12) , 0 6ej 2 (4/12) , 0 7ej 2 (4/12) u2 ,... ,

thecomplexneutrosophicsoftexpertvalue(CNSEV) 0.9ej 2 (11/12) , 0.2ej 2 (1/12) , 0.1ej 2 (0) u1

indicatesthattheplungeincommodityandoil priceshasabiginfluenceontheMalaysianeconomy.Thecomplex-valuedtruthmembershipfunction 0 9ej 2 (11/12) indicatesthattheexpert p agreesthat thereisastronginfluenceoftheplungeincommodityandoilpricesontheindustrialsector,sincethe amplitudeterm0 9isveryclosetooneandthisinfluencespanof11monthsisconsideredaverylong timeofinfluence(phasetermwithvalueveryclose toone),thecomplex-valuedindeterminacymembershipfunction0.2ej 2 (1/12) canbeinterpretedasthe expert p isunabletodetermineifthereisinfluence ornotwithadegreeof0.2andthisinfluenceisnot evidentforamonth.Forthecomplex-valuedfalsity membershipfunction0 1ej 2 (0) ,expert p presumes withadegreeof0.1thatthereisnoinfluenceandthe timewithnoinfluenceis0.

NexttheCNSES(H,A)isusedtogetherwitha generalizedalgorithmtosolvethedecision-making problemstatedatthebeginningofthissection.This algorithmisemployedtorankthefactorsthataffect theMalaysianeconomycorrespondingtotheirinfluencestrength.Inthisdecisionprocessthetimeof influenceplaysakeyrolewherethefactorwhichhasa largedegreeofinfluenceandalongtimeofinfluence willbemoreimportantthanothers.Thealgorithm givenbelowconvertsthecomplexneutrosophicsoft expertvalues(CNSEVs)tonormalizedsingle-valued neutrosophicsoftexpertvalues(SVNSEVs)andproceedstothefinaldecisionusingthesingle-valued neutrosophicsoftexpertmethod(SVNSEM)[50].

Thealgorithmstepsaregivenasfollows.

Algorithm:

1.InputtheCNSES(H,A)

2.ConverttheCNSES(H,A)totheSVNSES(H,A) byobtainingtheweightedaggregationvaluesof T H (α) (u),IH (α) (u)and F H (α) (u), ∀α ∈ A and ∀u ∈ U asthefollowingformulas:

T H (α) (u) = w1 pH (α) (u) + w2 (1/2π )μH (α) (u), I H (α) (u) = w1 qH (α) (u) + w2 (1/2π )νH (α) (u), F H (α) (u) = w1 rH (α) (u) + w2 (1/2π )ωH (α) (u),

where pH (α) (u),qH (α) (u), rH (α) (u)and μH (α) (u),νH (α) (u),ωH (α) (u)aretheamplitudeand phasetermsintheCNSES(H,A),respectively. T H (α) (u),IH (α) (u)and F H (α) (u)arethetruth membershipfunction,indeterminacymembership functionandfalsitymembershipfunctioninthe SVNSES(H,A),respectivelyand w1 , w2 are theweightsfortheamplitudeterms(degreesof influence)andthephaseterms(timesofinfluence),respectively,where w1 and w2 ∈ [0, 1]and w1 + w2 = 1

3.Findthevaluesof Z H (α) (u) = T H (α) (u)+(1 I H (α) (u))+(1 F H (α) (u)) 3 , ∀u ∈ U and ∀α ∈ A

Notethat Z H (α) (u)isthenormalizedvaluesof S H (α) (u) = T H (α) (u) I H (α) (u) F H (α) (u), ∀u ∈ U and ∀α ∈ A.Wenormalizetheelementsof S ={S H (α) (u), ∀u ∈ U and ∀α ∈ A},sinceitrepresentsthedegreeoftheinfluence,where S takes itsminimumvalueat 2when(T H (α) (u),IH (α) (u), F H (α) (u)) = (0, 1, 1),whileitsmaximumtakesthe value1at(T H (α) (u),IH (α) (u),FH (α) (u)) = (1, 0, 0).

4.FindthehighestnumericalgradefortheagreeSVNSESanddisagree-SVNSES.

5.Computethescoreofeachelement ui ∈ U by takingthesumofthenumericalgradeofeachelementfortheagree-SVNSESanddisagree-SVNSES, denotedby Ki and Si ,respectively.

6.Findthevaluesofthescore ri = Ki Si foreach element ui ∈ U .

578 A.Al-QuranandN.Hassan/Thecomplexneutrosophicsoftexpertsetanditsapplicationindecisionmaking

7.Determinethevalueofthehighestscore

m = maxui ∈U {ri }.Thenthedecisionistochoose element ui astheoptimalsolutiontotheproblem.If therearemorethanoneelementwiththehighest ri score,thenanyoneofthoseelementscanbechosen astheoptimalsolution.

Itistobenotedthatthismethodisusedtodeal withdecision-makingproblemswithknownweight information(completeweightinformation).Toexecutetheabovesteps,weassumethattheweightvector fortheamplitudetermsis w1 = 0 7andtheweight vectorforthephasetermsis w2 = 0 3 Now,toconverttheCNSES(H,A)totheSVNSES (H,A),obtaintheweightedaggregationvaluesof T H (α) (u),IH (α) (u)and F H (α) (u), ∀α ∈ A and ∀u ∈ U

Toillustratethisstep,wecalculate T H (α ) (u ),IH (α ) (u ) and F H (α ) (u ),when α = (e1 ,p, 1)and u = u1 as shownbelow:

T H (e1 ,p,1) (u1 ) = w1 pH (e1 ,p,1) (u1 ) + w2 (1/2π )μH (e1 ,p,1) (u1 )

= 0.7(0.9) + 0.3(1/2π )(2π )(11/12)

= 0 9

I H (e1 ,p,1) (u1 )

= w1 qH (e1 ,p,1) (u1 ) + w2 (1/2π )νH (e1 ,p,1) (u1 )

= 0 7(0 2) + 0 3(1/2π )(2π )(1/12)

= 0 165

F H (e1 ,p,1) (u1 ) = w1 rH (e1 ,p,1) (u1 ) + w2 (1/2π )ωH (e1 ,p,1) (u1 )

= 0 7(0 1) + 0 3(1/2π )(2π )(0) = 0 07

Then,for α = (e1 ,p, 1)and u = u1 ,theSVNSEV (T H (α ) (u ),IH (α ) (u ),FH (α ) (u )) = (0 9, 0 165, 0 07).

Inthesamemanner,wecalculatetheotherSVNSEVs, ∀α ∈ A and ∀u ∈ U asintheTable1, whichgivesthevaluesof Z H (α) (u), ∀α ∈ A and ∀u ∈ U

Itistobenotedthattheupperandlowerterms foreachelementinTable1representtheSVNSEVs,

Table1 Valuesof(H,A)and Z H (α) (u)

Uu1 u2 u3 u4 (e1 ,p, 1) 0 905, 0 165, 0 07 0 475, 0 52, 0 59 0 355, 0 215, 0 695 0 83, 0 475, 0 21 0.890.4550.4820.715 (e1 ,q, 1) 0 83, 0 12, 0 235 0 64, 0 405, 0 83 0 235, 0 78, 0 88 0 76, 0 43, 0 26 0.8250.4680.1920.69 (e2 ,p, 1) 0 76, 0 24, 0 235 0 43, 0 375, 0 305 0 36, 0 525, 0 83 0 595, 0 335, 0 29 0.7620.5830.3350.657 (e2 ,q, 1) 0.625, 0.165, 0.095 0.64, 0.095, 0.73 0.29, 0.52, 0.78 0.525, 0.45, 0.24 0.7880.6050.330.612 (e3 ,p, 1) 0 83, 0 12, 0 33 0 705, 0 22, 0 757 0 305, 0 315, 0 68 0 785, 0 235, 0 165 0.7930.5760.4370.795 (e3 ,q, 1) 0 64, 0 45, 0 19 0 455, 0 27, 0 43 0 285, 0 55, 0 78 0 455, 0 615, 0 64 0.6670.5850.3180.4 (e1 ,p, 0) 0 095, 0 835, 0 93 0 665, 0 48, 0 55 0 645, 0 785, 0 305 0 31, 0 525, 0 93 0.110.5450.5450.285 (e1 ,q, 0) 0 31, 0 88, 0 345 0 78, 0 715, 0 59 0 905, 0 22, 0 54 0 31, 0 57, 0 81 0.3620.4920.7150.31 (e2 ,p, 0) 0 31, 0 76, 0 835 0 43, 0 625, 0 555 0 78, 0 475, 0 59 0 265, 0 665, 0 57 0.2380.4170.5720.343 (e2 ,q, 0) 0.095, 0.835, 0.625 0.78, 0.905, 0.69 0.78, 0.48, 0.29 0.265, 0.55, 0.55 0.2120.3950.670.389 (e3 ,p, 0) 0.38, 0.88, 0.46 0.575, 0.78, 0.705 0.905, 0.685, 0.67 0.215, 0.765, 0.835 0.3470.3630.5170.205 (e3 ,q, 0) 0 29, 0 55, 0 46 0 405, 0 73, 0 43 0 855, 0 45, 0 64 0 615, 0 385, 0 43 0.4270.4150.5880.6

A.Al-QuranandN.Hassan/Thecomplexneutrosophicsoftexpertsetanditsapplicationindecisionmaking 579

Table2

Numericalgradeforagree-SVNSES

Uui Highest numerical grade

(e1 ,p, 1) u1 0.89 (e1 ,q, 1) u1 0.825 (e2 ,p, 1) u1 0.762 (e2 ,q, 1) u1 0.788 (e3 ,p, 1) u4 0.795 (e3 ,q, 1) u1 0.667

Table3

Numericalgradefordisagree-SVNSES

Uui Highest numerical grade

(e1 ,p, 0) u2 ,u3 0 545 (e1 ,q, 0) u3 0.715 (e2 ,p, 0) u3 0.572 (e2 ,q, 0) u3 0.67 (e3 ,p, 0) u3 0.517 (e3 ,q, 0) u4 0.6

Table4

Thescore ri = Ki Si

Ki Si ri

Score(u1 ) = 3 932Score(u1 ) = 03.932

Score(u2 ) = 0Score(u2 ) = 0 545 0.545 Score(u3 ) = 0Score(u3 ) = 3 019 3.019 Score(u4 ) = 0 795Score(u4 ) = 0 60.195

∀α ∈ A and ∀u ∈ U andthevaluesof Z H (α) (u), ∀α ∈ A and ∀u ∈ U ,respectively.

Tables2and3givethehighestnumericalgrade fortheelementsintheagree-SVNSESanddisagreeSVNSES,respectively.

Let Ki and Si ,representthescoreofeachnumerical gradefortheagree-SVNSESanddisagree-SVNSES, respectively.ThesevaluesaregiveninTable4.

Thus,fromTable4 maxui ∈U {ri }= r1 ,followed by r4 and r2 ,where minui ∈U {ri }= r3 . Therefore, theplungeincommodityandoilpricesisthemost importantfactorthataffectstheMalaysianeconomy, followedbytheexchangeratevariabilityandChina’s economicslowdown,wherethegoodsandservices taxlagsbehindthesefactors.

6.Comparisonanddiscussion

Inthissection,wewillcompareourproposed complexneutrosophicsoftexpertmethod(CNSEM)

totheSVNSEM[50]whichisageneralization ofintuitionisticfuzzysoftexpertmethod(IFSEM) [48],fuzzysoftexpertmethod[47]andsoftexpert method[33].

ComparedwithSVNSEMwhichusesthe SVNSEStodepictthedecision-makinginformation, theproposedCNSEMintroducesanewdescriptor, thatis,CNSEStopresentactualdecision-making information.FromExample5.1,itcanbeseenthat theSVNSEScannotrepresentthedegreeoftheinfluenceandthetimeoftheinfluencesimultaneously, sinceitisunabletorepresentvariablesintwodimensions.However,thestructureofCNSESprovides theabilitytodescribethesetwovariablessimultaneouslybyvirtueofthephasetermsandamplitude terms.ThustheSVNSEMcannotdirectlysolvesuch adecision-makingproblemwithcomplexneutrosophicsoftexpertinformation.

Incontrast,theCNSEMcandirectlyaddressthe single-valuedneutrosophicsoftexpertproblem, sincetheSVNSESisaspecialcaseofCNSES andcanbeeasilyrepresentedintheformof CNSES.Inotherwords,theSVNSESisaCNSES withphasetermsequalzeros.Forexamplethe SVNSEV(0.3,0.5,0.7)canberepresentedas (0 3ej 2 (0) , 0 5ej 2 (0) , 0 7ej 2 (0) )bymeansof CNSES.

Furthermore,ourmethodisapplicableforintuitionisticfuzzysoftexpertproblem,sinceIFSES isaspecialcaseofSVNSESandconsequentlyof CNSES.Forexampletheintuitionisticfuzzysoft expertvalue(0.3,0.5)canbe(0.3,0.2,0.5)by meansofSVNSESandhencecanbe(0 3ej 2 (0) , 0 2ej 2 (0) , 0 5ej 2 (0) )bymeansofCNSES,sincethe sumofthedegreesofmembership,nonmembership andindeterminacyofanintuitionisticfuzzyvalue equalto1.Notethattheindeterminacydegreeinintuitionisticfuzzysetisprovidedbydefaultandcannot bedefinedaloneunliketheneutrosophicsetwhere theindeterminacyisdefinedindependentlyandquantifiedexplicitly.

Thus,theproposedmethodhascertainadvantages. Firstly,thismethodusestheCNSEStorepresentthe decisioninformationandasanextensionofSVNSES andIFSES,CNSESincludesevaluationinformation missinginthefirsttwomodels,suchasthetime framewhichispresentedbythephaseterms.Our methodhighlightstheimpactthatthetimeframehas onthefinaldecision.Secondly,apracticalformula isemployedtoconverttheCNSEVstotheSVNSEVs,whichmaintainstheentiretyoftheoriginal datawithoutreducingordistortingthem.Thirdly,

580 A.Al-QuranandN.Hassan/Thecomplexneutrosophicsoftexpertsetanditsapplicationindecisionmaking

ourmethodgivesadecision-makingwithasimple computationalprocesswithouttheneedtocarryout directedoperationsoncomplexnumbers.Finally,the CNSESthatisusedinourmethodhastheability tohandletheimprecise,indeterminate,inconsistent, andincompleteinformationthatiscapturedbythe amplitudetermsandphasetermssimultaneously.As aresult,theproposedmethodiscapableofdealing withdeeperuncertaindata.

7.Conclusion

WeestablishedtheconceptofCNSESbyextendingthetheoriesofSVNSandsoftexpertsetto complexnumbers.ThebasicoperationsonCNSES, namelycomplement,subset,union,intersection, AND,andORoperations,weredefined.Subsequently,thebasicpropertiesoftheseoperationssuch asDeMorgan’slawsandotherrelevantlawspertainingtotheconceptofCNSESwereproven.Finally, ageneralizedalgorithmisintroducedandappliedto theCNSESmodeltosolveahypotheticaldecisionmakingproblemanditssuperiorityandfeasibilityare furtherverifiedbycomparisonwithotherexisting methods.Thisnewextensionwillprovideasignificantadditiontoexistingtheoriesforhandling indeterminacy,wheretimeplaysavitalruleinthe decisionprocess,andspursmoredevelopmentsof furtherresearchandpertinentapplications.Forfurtherresearch,weintendtotakeintoaccountunknown weightinformationtodevelopsomerealapplications ofCNSESinotherareas,wherethephasetermmay representothervariablessuchasdistance,speedand temperature.

Acknowledgments

TheauthorswouldliketoacknowledgethefinancialsupportreceivedfromCentreforResearch andInstrumentationManagement(CRIM)Universiti KebangsaanMalaysia.

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