Easy And Functional MidOffice Systems That Allows You To Be Flexible.
• FlightsLogic mid-office system software works in sync with the sales channels and suppliers. It assists and manages reservations, queries, bookkeeping, agent management, customer management, and supplier management of travel companies. Our cloud-based platform offers complete CRM solutions to fulfill the day-to-day operational needs of all travel intermediates.
• We provide a robust and effective mid-office solution with built-in Travel CRM software for booking management, processing, supplier reconciliation, and other operations. It is a suite of advanced tools that will assist you in creating your own travel business rules, automating your procedures, and managing your workflow.
FlightsLogic is the technological partner. Our technology enables you to create workflows and services that provide measurable savings and insights for managing your travel program and operations. The right technology partner will improve your workflow and set your business for long-term success.
Our travel technology solutions, which include CRM, reservations systems, back-office systems, and B2C/B2B booking engines created exclusively for travel agencies and tour operators, may help you improve operations and enhance profits.
Core Mid-Office Functionalities
Connectivity to multiple suppliers and GDS
Hotel extranet/Sightseeing/Transfer/Package
Comprehensive reporting module
Automated voucher, and e-ticket generation
Manage commission rules
SMS gateway
Simple Booking Process
Multiple Payment Gateway options like a Credit card, Debit Card.
Centralized back-office system
Agent Management System
Single view booking window for all information
CMS to control B2C & B2B advertisements and other information
MIS generation
A powerful and effective travel middle office system is required for a successful online travel company. It's the backbone of your business.
By automating all of the activities inside your travel business, regardless of your profile, you can manage your business more efficiently and administrate and control your operations (Travel Agent, Corporate Travel, Tour Operators, DMCs, Wholesalers).
You can handle real-time bookings, create and manage client and supplier profiles, create and manage mark-ups, business rules, and various types of payments, generate invoices, and run reports.
Key Features of Mid Office System
Booking Management
The team can manage the entire process of changing, canceling, and refunding tickets. A travel consultant can make reservations on behalf of an agent or a direct customer.
Direct Customer
The mid-office staff can manage direct client bookings by providing their login id and making bookings on their behalf.
GDS Queue Management
The travel consultant can handle the queue and the employees. Assign them a list and generate a PNR Queue report.
Call Center
A mid office can be connected to a call center module, where customer support can help clients with existing bookings, new bookings, cancellation amendments, etc.
Agent Management
The Backend team can register the agent to the system and give them access to the B2B system. It is also possible to control credit limits, product access, card management, agency users, and payment gateways. They can also view the agent balance and settle the agent account in the system.
Travel CRM
The backend team can track all bookings in the mid-office, such as booking history, encrypting the booking, uploading documents for existing bookings, adding notes to existing bookings, adding any changes to existing bookings, passengers to existing bookings, modifying the existing bookings, printing tickets, emailing tickets, and emailing invoices. They can also sync the PNR, cancel the PNR, and queue the PNR.
Best Mid-Back Office System For Travel Agents
• FlightsLogic's mid-back-office solution for travel agents enables you to manage business rules based on predefined criteria. It allows you to automate routine tasks, saving you time and cost. It also allows you to monitor business through an automatic reporting system. Our back-office system is compatible with both online and mobile devices. It also allows you to work remotely. Your data is safely saved and may be accessed anytime and from any location.
• Our mid-office travel solution allows you to obtain and convert GDS data files and compare them to BSP reports. It enables the generation of a single reconciled file, which results in a more errorfree and faster approach. Our travel agency mid-office system allows you to make more informed business decisions.
• By implementing our best CRM for the travel industry, you can both retain and gain new customers. Whether you're a small online travel agency or a large tour operator, our software can help you manage your operations more effectively and increase your revenue.
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Benefits Of Our Mid Back Office System
Centralized tracking for all your booking management
Helps monitor an agency's online booking portal
It manages daily reports and business operations with booking engines and other tools.
Multiple sales channels
Front office integration by file transfer or API
Travel document configuration like vouchers, quotes, e-tickets, etc.
Invoices are auto-generated in customized templates
Facilitates your B2B, B2C, and corporate clients to manage their travel operations
Access to real-time online bookings
Easy client management and supplier management
Multi-payment gateways management
Eradicated costly human errors
Improved staff productivity and efficiency
Allows increased focus on selling
We provide customized travel management system software that includes essential modules such as B2B, B2B, corporate, mid-office, and back office with API out. Our Travel Agency CRM software may assist you in managing better client relationships, which can help you increase revenue.
It is very easy to use for various Travel Partners and helps them organize their Corporate & Customer data, automates Query Management, initiates Payment Requisition, allows Invoice Generation, Quotation Generation of contracted suppliers, Sightseeing, Transfers, and so on.
FlightsLogic is a top platform for the best travel technology companies looking for travel mid-office solutions and extensive integration. As a result, we provide B2B and B2C travel portal services.
