Skip to main content

September 2023

Page 1

Little America Celebrates Fifty Years in Flagstaff

“I can feel the joy of this place that started out as dirt, and it wasn’t easy dirt – it was rock,” said Bob Button of the groundbreaking and earthworks needed to construct the Little America Flagstaff during 1972 and 1973. Button, Little America’s first general manager, shared his memories in Little America’s

Grand Ballroom on Aug. 18 in a 50th anniversary gala that included employees, businesspeople and dignitaries.

“My dad saved as many trees as possible during construction,” reported Stephen Holding. His parents, Robert and Carol Holding, built the hotel on 500 scenic, pine-covered acres, the second in what would become a chain of eight luxury hotels and resorts across

the West. Robert Holding died in 2013.

“He got out in front of the bulldozers and said, ‘Stop!’ So that’s why we have so many trees here,” he said. The guest rooms were completed in 1972, but because the pool and main lodge were not finished yet, the opening occurred in 1973.

“1973 – there was an incredible amount of snow that year,” Holding

added. “I have a lot of memories of being here. The hotel opened on my eighth birthday. I remember eating beef medallions for my birthday dinner.”

General Manager Fred Reese led a champagne toast while a DJ played background music. After the presentation, Jon Crowe of Caricature Company of Flagstaff drew portraits of guests,

Continued on page 34

Mountain Sports Reflects on Half a Century of Outdoor Adventure

Outdoor lifestyle family business credited with promoting Flagstaff’s character, introducing new sports, keeping recreationists comfortable, creating local jobs and championing environmental conservation

September 2023 | Issue 9 Volume 16

For half a century, Mountain Sports has proven that having a passion for what you do, living your brand, aligning with your customers’ values, staying on top of trends and giving back to your community are key to outfitting your business for success. The family-owned and operated specialty outdoor retailer is celebrating its 50th anniversary this year with activities leading up to a grand celebration at the Orpheum Theater in downtown Flagstaff, Friday, Nov. 3.

“Growing up with Mountain Sports, in a family that cares deeply about the outdoors and in a community that values conservation, environmental education and wild places, has shaped

both me and the business,” said Mountain Sports owner Lisa Lamberson. “My parents, Mark and Rosie Lamberson, both entrepreneurs, are my role models. Early on, I came to recognize that my parents put in the time and energy to be deeply rooted in the community, and I am incredibly grateful for the decades of support by this community and to our loyal customers that now allow us the opportunity to give back to our environmental partnering organizations.”

“I remember there was always excitement around the Lamberson home,” said Stroll Editor Kimberly Trotta, Lisa’s childhood best friend. “Their home was warm and welcoming. It felt like everyone, from celebrity athletes to neighborhood

Continued on page 34

FLYFLAGSTAFFAZ.COM Thank you for your continued support and making FLG a soaring success.
Mountain Sports co-founder Mark Lamberson and his daughter, owner Lisa Lamberson, celebrate the 50th anniversary of the family owned and operated specialty outdoor retailer that has grown up with Northern Arizona, reflecting the values of its outdoor adventure-oriented customers. Photo courtesy of Kristen Carnes
Catching the Wind
Wind turbine blades are arriving on Babbitt Ranches as Coconino County becomes one of the largest concentrations of renewable energy centers in the nation.
2 Flagstaff Business News // SEPTEMBER 2023 flagstaffbusinessnews.com

Village Camp in Bellemont Offers Cabins, RV Sites and Ownership Option

As glamping continues to trend with today’s travelers, one of the most recent Northern Arizona glamorous camping resorts is Village Camp Flagstaff, which features a diverse range of accommodations.

Village Camp Flagstaff offers posh cabins, spacious RV sites and opportunities to own mountain retreats. Guests or owners will have base camps with the amenities of a boutique hotel, such as a resort-style swimming pool area and bistro.

“The whole concept is to promote living simply with a smaller environmental footprint – from more efficient use of living and outdoor spaces to shared amenities,” said Village Camp founder Scott Roberts. “Environmental stewardship and taking care of public lands and open spaces in Village Camp’s backyard is a primary focus. Village Camp outfitters

will play a key role in teaching Leave No Trace principles through programming and events, including wilderness safety and preparedness, wildfire education and how to travel like a local in Flagstaff.”

Village Camp was developed by Roberts Resorts, an Arizona family-owned business with more than 55 years of experience developing outdoor resorts. “We used this experience, and our own love of RV camping and the outdoors lifestyle, to find the right balance of amenities and activities to enhance the outdoor experience,” said Roberts. Village Camp Flagstaff is the second location of the recently launched brand. Village Camp Truckee in California opened recently. A Village Camp in Moab is next on the docket.

“We carefully designed Village Camp to blend in with the natural environment and create a seamless transition between indoor

@flagstaffbusinessnews SEPTEMBER 2023 // Flagstaff Business News 3
A resort-style swimming pool, modern bistro and lounge area contribute to the village experience. Courtesy photos Village Camp is designed to blend in with the natural environment. Continued on page 33

Camp Verde Savors Old World Flavors

Astoria International Bistro features authentic Eastern European cuisine

Anew adventure in food has arrived in Camp Verde, and locals from Prescott to Sedona are savoring the flavors.

Featuring Eastern European entrees ranging from Chicken Kiev to Hungarian Goulash, Astoria International Bistro owners Levi and Svetlana Pakanaev say they have found a paradise where they are pleasing palates.

“We owned an Italian bistro in north Scottsdale for 10 years, along with a banquet and catering business,” said Levi. “The area got a little too big for us and after the pandemic, everything changed. Phoenix seems to have grown so fast, and just like any big city, you have good stuff and bad stuff.”

Selecting Camp Verde for their new restaurant was an easy choice for Svetlana. “I really like the cooler temperatures here and the people

are all so nice and helpful. It’s clean, comfortable and so pretty.”

The team spends most of the day at their restaurant, from early morning until late evening. “Our restaurant is our life,” said Svetlana. “All our dishes are prepared from scratch. Nothing is prepackaged.”

“Svetlana was very attentive and she and her husband, Levi, have a passion for Old World cuisine. They have such an eclectic mix,” said Laura Gilbert, executive assistant to managing director at Enchantment Resort in Sedona. “I’m a trained Cordon Bleu chef so my palate is very discriminating. I would go back to support a business like that in our neighborhood. I love the fact that they have entertainment once a month, too.”

Levi began his epicurean career at a culinary institute in Russia before moving to Belgium, where he learned to bake chocolate pastries and the art of molding cakes. Svetlana was an emergency room doctor for several years in Russia.

“I had a conversation with myself about leaving my home country and losing my lifetime dream in the medical field or having the opportunity to try something new,” she said. “I decided that trying something new was OK.”

“My partner, George, and I have visited Astoria twice and we were pleasantly surprised by their menu items that are all homemade,” said Dr. Irina Del Genio, Yavapai College Verde Valley Administration

Dean. “I was born in Uzbekistan and lived in Russia and Ukraine so I have an international background. The authenticity of this cooking represents the traditions of those regions. There is nothing like Astoria Internation-

al Bistro in our area, so they fill a much-needed niche in local restaurants. They even handcraft their desserts and they have a nice family-like atmosphere and ambiance.”

Continued on page 32

4 Flagstaff Business News // SEPTEMBER 2023 flagstaffbusinessnews.com
Zombie Golf Tournament FRIDAY, OCTOBER 13TH, 2023 • FLAGSTAFF RANCH GOLF CLUB CHECK-IN: 9 AM • SHOTGUN START: 10 AM ACTS OF KINDNESS PRESENTS:
Top Left: Astoria’s version of spring rolls is a popular appetizer. Bottom Left: Lamb shank and mashed potatoes is one of the restaurant’s featured dishes. Above: Astoria International Bistro owners Levi and Svetlana Pakanaev brought Eastern European flavors to Camp Verde after owning and operating their Italian bistro in Scottsdale. Photos by V. Ronnie Tierney, Fresh Focuses Photography

N O R THERN ARI Z O N A H E A L T HCAR E

CHOOSE to care for your hea close to home.

CHOOSE fast access for diagnostic testing, cholesterol monitoring and preventative care.

CHOOSE board cerified cardiologists, electrophysiologists and cardiothoracic and vascular surgeons.

CHOOSE seamless coordination among nutrition specialists, cardiac rehab and recovery suppo .

CHOOSE the most comprehensive hea and vascular team in our region.

CHOOSE to put your trust in No hern Arizona Healthcare.

IN

F ORM AT IO N AND AP P OIN T MEN T S : NAHEA LTH . C OM / HEAR T

@flagstaffbusinessnews SEPTEMBER 2023 // Flagstaff Business News 5
Andrew Atiemo, MD, FACC | Kenneth Bescak, MD, BCCL , FACC | Sanjiv Faldu, MD, FACC | Dipak Jana, MD | Randy Nagarakanti, MD, FACC, FHRS David Leder, MD, FACC | Mark Liwanag, DO | John Schor, MD, STS, SVS | Omar Wani, MD, FACC

How Much Wood Would a Woodworker Work?

BrooxWood Studio finds Prescott space to keep up with global demand

How much wood would a woodworker work if a woodworker could craft wood?

Courtney Wilson wasn’t looking for the answer to that question, but she got it anyway when she asked her husband, Chris, to build a wooden mantel over their fireplace.

The wooden mantel, plus six pieces of heavy, large hand-crafted wooden furniture later, Courtney said, “Stop!”

“We had way too many pieces and nowhere to put them!” she explained.

So, the Wilsons took their furniture to the Phoenix Flea market and sold out within hours.

They also attracted clients, which led them to starting their Live Edge Lust wood furniture shop in Central Phoenix. Six years into their business, a large contract required a larger space for them to store and work with huge slabs of wood. It also provided

enough financial security that they realized they could operate anywhere.

They chose Prescott because of the natural beauty and the weather. Also, Chris was born and raised in the area.

They found a 1,500-square-foot space with high ceilings to support their woodworking shop and studio at 820 E. Sheldon St., in historic downtown Prescott.

“We build custom furniture for private clients,” said Courtney. “We’ve found love and creativity in every piece.”

They also rebranded the business to BrooxWood Studio and Broox Plants under the company name of Broox Collective.

“Brooks is a family name,” said Courtney. “Chris’s Uncle Brooks had a huge influence on him and we wanted to honor him. We changed the spelling to ‘Broox’ because it has a more modern and artisan feel to it.”

When the couple opened the doors for their grand opening on Saturday, Aug. 12, about 400 people showed up to see their sustainable organic luxury furnishings for the home and office, as well as exotic plants that promote healthier air quality.

Finished hand-crafted pieces such as conference tables, credenzas, head-

boards, coffee tables and nightstands enticed home and business owners. Unfinished slabs of golden acacia and mango wood from Thailand, known as urban jungle wood, inspired hobbyists and entrepreneurs.

“We are really proud of our high quality, high-grade wood,” said Courtney. “We get it from trees that have been blown down from storms or are left over from new construction.”

Courtney says customers can order what they want. “The woodworking is done on site, including milling and flattening.”

The Wilsons ship their creations to destinations all over the world and are quickly becoming known throughout the Quad Cities area as they have settled into the community, attending

and supporting local events. The couple plans to work with Yavapai College woodworking classes and hopes to offer classes on site. They also want to offer BrooxWood Studio as a venue for events. FBN

To find out more, call BrooxWood Studio at 928-412-5310. t

6 Flagstaff Business News // SEPTEMBER 2023 flagstaffbusinessnews.com
Left: The 1,500-square-foot space in downtown Prescott allows Chris the room he needs to create organic luxury wood furnishings in BrooxWood Studio. Right: Chris and Courtney Wilson found their future in wood and their home in Prescott. Photos by Kay Lyons
@flagstaffbusinessnews SEPTEMBER 2023 // Flagstaff Business News 7 At Highgate, we offer safe, loving, round-the-clock care for those with memory care needs. We use a holistic first approach when caring for our residents; getting to know each of them as an individual - mentally, physically and emotionally. We've been using this approach for more than 25 years We provide a full range of therapeutic amenities and services, including: We know memory care. Spa Bathing Aromatherapy Restaurant-Style Dining Foot/Hand Massage Music Therapy Positive Approach® to Care Nowhere will you find a more compassionate, devoted staff of professionals to care for your loved one. Schedule a tour today to see why Highgate may be the path you've been looking for. Tour today. Call 928-863-3902. Email: Flagstaff@HighgateSeniorLiving.com Visit: HighgateSeniorLiving.com ASSISTED LIVING | MEMORY CARE

Creating a Smart Campus

NAU is developing a plan for growth, circulation and changes in education

ANorthern Arizona University

10-year development plan calls for building three dorms to house 1,200 students, a new campus gateway and other improvements to usher in a “smart campus” of the future.

Building all the projects in the master plan would cost more than $2 billion, said NAU spokeswoman Kimberly Ann Ott.

“As a result, the specific timing of projects will largely be dependent on opportunities to identify and generate resources,” she said.

New on-campus dormitories would address a shortage of affordable housing in Flagstaff that prompted the City Council to declare a housing emergency in December 2020.

NAU will submit its campus master plan to the Arizona Board of Regents in November. If approved,

the final plan will provide a blueprint for development over the next decade, said Bjorn Flugstad, NAU senior vice president of university finance.

An NAU team led by project manager Andrew Iacona has been working since April 2022 on the

plan with assistance from the DLR Group consultants. The team held 80 focus groups with students, faculty, staff and Flagstaff residents to gather input. The outreach included close to 1,500 participants.

“There were a lot of great ideas that have been brought forth from all

Trusted Relationships

National Strength

the different sessions and outreach,” Flugstad said. “That’s what has really been exciting: to see what this [campus] could look like.”

Students identified circulation issues on campus roads and paths with conflicts between cars, buses, pedestrians, cyclists and skateboarders.

They suggested better lighting, better paths across campus and improved access to comply with the Americans with Disabilities Act.

Other suggestions included installing electric-vehicle chargers and solar panels on campus buildings and

Continued on page 32

8 Flagstaff Business News // SEPTEMBER 2023 flagstaffbusinessnews.com Alliance Bank of Arizona, a division of Western Alliance Bank. Member FDIC. Expect more from your commercial banking partner: The trust that comes from personal relationships plus powerful national resources that offer stability and security through every challenge. We take the time to cultivate one-on-one connections to bring you tailored solutions to achieve your goals. We are as invested in your business as you are. TRUSTED. PROVEN. RELIABLE. Relationship banking built on trust, powered by the strength of Western Alliance Bank. Connect with us at alliancebankofarizona.com/plus
+
One of NAU’s modern buildings is the Science and Health Building in the center of campus. Photo by Peter Corbett Old Main stands as one of NAU’s iconic historic buildings, made from Moenkopi sandstone in 1899. Photo by Peter Corbett
@flagstaffbusinessnews SEPTEMBER 2023 // Flagstaff Business News 9 800.330.9890 // www.sunwestbank.com STRENGTH // SECURITY // SOLUTIONS Fortress Balance Sheet SUNWEST BANK vs . TOP 10 U.S. BANKS 8.90% 8.90% 1.82% 1.28% 5.66% 4.26% 1.41% 1.04% Tangible Common Equity / Tangible Assets Tangible Common Equity / Tangible Assets (incl. Securities HTM Mark)* Reserves / Loans Return on Average Assets *Excludes HTM Securities Marks from Tangible Assets and from Tangible equity, in which case it is Tax Effected at a Statutory Corporate Tax Rate of 21% Sunwest operates with a fortress balance sheet, more capital and reserves than most other banks. Your deposits are safe with us, and when other banks are pulling back, we are still lending. We are an entrepreneurs bank, helping other entrepreneurs when they need us the most… in times like these. Eric Hovde Chairman & CEO Sunwest Bank Scan For More Information

Woman Business

of the Month

Wingfield Bread on the Rise

Rachelle Wingfield continues to entice customers with her bakery and café

The late rancher, landowner and businessman William Gilmore

Wingfield would be proud to know that his great-great-great-granddaughter is carrying on the family name in Camp Verde, doing what she loves: feeding people.

“Serving people is what I love and that’s why I opened my bakery in 2012,” said Wingfield Bread Co. owner Rachelle Wingfield. “My faith and my love for my family is what keeps me going.”

Wingfield’s interest in baking began when friends showed her how to grind wheat berries into flour. “I was fascinated by the process and started baking bread and cinnamon rolls for my children. It was low-cost, fairly easy to make, healthy, and they loved it.”

She started selling bread at farmers markets and found that people “really liked it.”

Along with her increasing number of loaves, success was on the rise.

Today, her cozy and rustic bakery café is located in the building that bears her name, along with a lot of history, Wingfield Plaza. “My family came to Camp Verde in the late 1800s and owned and operated the Wingfield Plaza for 50-plus years. I remember

thinking how cool it would be to have my bakery in the building my ancestors once owned. So, one day I asked if I could rent a space and they had an opening,” she said. “My journey to here was a supernatural one and it’s just amazing how it’s all turned out.”

“The Wingfield building has transferred hands quite a few times, but it is the oldest commercial building in the area,” said Chambers Realty Group broker Justin Chambers, whose offices are housed there.

The evolution from handcrafted artisan breads and pastries to a full breakfast and lunch menu is a satisfying mix that locals love. Breakfast offerings include a “quiche of the day,” croissants, sweet rolls and breakfast sandwiches. On Saturday mornings, their adaptation of Georgia Wingfield’s Biscuits & Gravy is a favorite.

“Rachelle makes excellent food. Everyone loves it and she has people coming from all over to dine there,” said Chambers, adding that the smells that seep down the hall into his office are fantastic.

Lunch includes a varied mix of hot and cold sandwiches, a fun variety of salads topped with homemade dressings, and sauces made in-house daily.

“I believe WingField Bread Co. is the only large-scale sourdough bread maker in the Verde Valley,” said Suno Chocolate owner Joanne Kim, who worked at Wingfield Bread Company until recently. “I was amazed at how hard-working and resourceful Rachelle is, and her bread is incredible. She uses

real butter in her croissants and sometimes mills her wheat.”

The sourdough starter has been cultivated for well over a decade.

Born in Mesa, Wingfield grew up around the Valley of the Sun area and came to Camp Verde in 2010. Her mom and son help with the business remotely. “They do all my accounting and manage production and other projects,” she said. “My dad visits often and helps out a lot, too. We are all very close.”

Wingfield’s 18-year-old daughter, Vera, has worked in the bakery since she was 9 years old. “I really like working with my mom and I appreciate the history behind this building and the old-timers that come in and share their stories.”

In the popular book, “Images of America Camp Verde,” by Steve Ayers and the Camp Verde Historical Society, a chapter called “The Store” is dedicated to the Wingfield Plaza Building. “It was the hub of the community,” said Ayers. “At one time, the post office was housed there, along with a bank and a mercantile that sold just about everything from Navajo rugs to frozen pies.”

The deep roots of the Wingfield family are celebrated on the walls of the bakery with posters and pictures chron-

icling the events of yesteryear.

“I love their food and their service is great,” said Camp Verde resident Laurie Smith. “About every other week, I drop in for a loaf of sourdough bread. When we’ve having company, I always pick up a carrot or chocolate cake. Their breakfast sandwiches are really good, too.”

Free time for Wingfield is spent

with her family. One of her goals is to acquire more commercial accounts. “I would like to continue to serve the community here and be a part of making someone’s day special.” FBN

Wingfield Bread Co. is located at 564 S. Main St. in Camp Verde. For more information, call 928-499-0585 or visit wingfieldbread.com.

10 Flagstaff Business News // SEPTEMBER 2023 flagstaffbusinessnews.com
FBN
Wingfield Bread Co. owner Rachelle Wingfield, shown here inside her bakery and café, is living her passion. Serving people is a family affair as Rachelle Wingfield and daughter, Vera, work together to feed locals and visitors. Wingfield bakes with a sprinkle of nostalgia, working inside the building that her relatives created in the 1800s. Photos by V. Ronnie Tierney Fresh Focuses Photography
@flagstaffbusinessnews SEPTEMBER 2023 // Flagstaff Business News 11

Flagstaff’s Transportation Future, Part One

Key elements include separated bike and pedestrian pathways and underpasses

It’s going to be a busy few years of road reconstruction, with projects on several key sections of Flagstaff’s road system expected to start in the next 12 to 24 months. “These projects are the most balanced the city has ever planned,” said Jeffrey Bauman, traffic engineer with the City of Flagstaff.

bridge, with a new separated cycle and pedestrian way to be built above road level at a cost of $56 million.

The multi-way junction where Sitgreaves Street meets W. Sante Fe Ave. and Route 66 will be redesigned. There will also be pedestrian-cycle tunnels under the railroad from City Hall to the Downtown Connection Center hub for Mountain Line buses – as well

uses a metric known as Level-of-Service (LOS) – which measures vehicle delay times at intersections under various traffic conditions and different times of day. Grade A is less than a 10-second delay, grade D involves a 35- to 55-second delay, while grade F means that traffic volume exceeds capacity, with significant queueing.

The work will be paid for from revenues generated by two voter initiatives passed in November 2017. Prop 420 calls for a sales tax dedicated to the Lone Tree Overpass Corridor project;

designed to cut down wait times and traffic, you then get ‘induced demand,’ resulting in more traffic and a return to congestion. Yet, over the years, the Flagstaff community has repeatedly said in surveys that they’re more than happy to wait an extra 15 to 30 seconds at major intersections if that means

12 Flagstaff Business News // SEPTEMBER 2023 flagstaffbusinessnews.com
QUALITY ON TIME, EVERY TIME | QUALITY ON TIME, EVERY TIME | BARDENHOMEBUILDERS.COM | 928-607-4015 KITCHEN AND BATH REMODELING SPECIALIST Now Booking Spring 24’
2006
Since
Continued on page 32
The South Milton Road railroad underpass in Flagstaff will be lowered. A new separated cycle and pedestrian pathway is to be built above road level. Courtesy photo

Volcanic Field Leads to Mars

Ahalf century ago, Northern Arizona played a key role in preparing to send humans to the moon. Now, as NASA ramps up for the next era of landing humans on the moon and exploring the lunar surface, it is back in this area in full force. Most recently, several dozen members of a geophysical research group called GEODES were in Flagstaff and working at nearby volcanic fields.

GEODES, short for Geophysical Exploration of the Dynamics and Evolution of the Solar System, is a five-year program withing NASA. According to GEODES Principal Investigator Dr. Nick Schmerr, the program has five primary goals:

Train early career geophysicists in field techniques and how to apply their research to the moon.

Research multiple geophysical techniques that better inform on lunar processes and resources.

Test geophysical flight equipment in relevant planetary analog environments for the Moon (like Flagstaff).

Develop effective geophysics exploration and operations strategies for the moon.

Engage with the public and spread the word about lunar research and

exploration.

The moon features a variety of geological structures that are also present on Earth. And as it turns out, many of these terrestrial counterparts may be found in Northern Arizona. Taking advantage of this scientific bonanza, Schmerr and many of his team members visited Flagstaff from Aug. 1 to 10.

Schmerr, who is an associate professor at University of Maryland, College Park, said Flagstaff is, in fact, ideal for his work. “We have a pretty famous impact crater (Meteor Crater) just down the road,” he said, “and if you go to the moon, the surface is covered with similar impact craters.”

Black Point Lava Flow, on Babbitt Ranches, is another good lunar analog, and one of the groups used a technique called ground penetrating radar here to study the thickness of the lava deposits and to search for boulders, cavities and other features below the surface. Another crew carried out similar work at the Cinder Lake Crater Field complex, where Apollo astronauts once trained. Some of the GEODES team members went underground for their work, descending into the lava tube known as Lava River Cave. Schmerr said, “When we look at the moon, we see intriguing places where there might be cavities left behind where lava flowed, just like Lava

River Cave. That similarity makes this a perfect place to study so that we can better understand those lunar features.” This study involved mapping Lava River Cave to determine its shape and compare that to models for lunar lava tubes.

Scientists will apply the lessons learned from the GEODES research in Flagstaff to the planned Artemis missions to the moon. NASA currently plans to send a crew to orbit the moon in fall 2024 and if all goes well, another mission may land humans on the moon as early as 2025. And like those Apollo missions in the 1960s and ‘70s, these modern missions will be made possible in part because of work done in Northern Arizona. FBN

@flagstaffbusinessnews SEPTEMBER 2023 // Flagstaff Business News 13 • The new Economy Parking Lot is OPEN and paid parking is live. • First hour is FREE, each additional hour is $2, maximum daily rate for the Economy Lot is set at $6, while the Terminal Lot is priced at $8 per day. • Weekly rates for the Economy Lot are set at $36, with the Terminal Lot priced at $48. Celebrating 75 years of Flagstaff Pulliam Airport Thank you for your patience during our ongoing terminal improvements. We are working to update the terminal to better serve you! flyflagstaffaz.com
Left: A member of the GEODES team surveys land near Lava River Cave Above: GEODES team members study Lava River Cave as part of a mapping project. Photo courtesy of Cody Half-Moon

Arizona Mountain Inn Nurtures Love, Inspires Dreams

Honeymooners Brian and Mary Bostwick returned to buy rustic inn and cabins

Twenty-five years ago, newlyweds Brian and Mary Bostwick spent their honeymoon at Arizona Mountain Inn & Cabins on Valentine’s Day. During that time, they fell in love with Northern Arizona and vowed to someday make it their home.

Later that year, they did.

“We were both in the technology industry and my husband, Brian, had some construction experience, so we played with the idea of purchasing some acreage and building cabins in Flagstaff,” said Mary. “What we didn’t know was the current owners at the time, Ray and Pauline Wanek, had plans to sell their business but were waiting for the right people to take over the inn.”

“We had some conversations with the Waneks that following May

and about four months later, we purchased Arizona Mountain Inn & Cabins, our dream,” she said. “It was approximately 50 years after Ray had purchased the undeveloped land.”

Ponderosa pines adorn the 13-acre property that now has 17 cabins and three bed and breakfast suites. “The hogan was the final cabin built in 1988 and can accommodate 16 people,” said Mary.

“We did a lot of remodeling, as the cabins needed a ton of work,” said Brian. “From the roofing to the floors, new furniture and lighting, we refurbished it from the top to bottom.”

The cabins are popular yearround and provide access to nearby hiking and cycling trails, a sled run for guests visiting in the winter and Continued on page 31

14 Flagstaff Business News // SEPTEMBER 2023 flagstaffbusinessnews.com // COMMUNITY PROFILE //
BY V.
Mary and Brian Bostwick stand by the tree that holds the poem written by original owner Ray Wanek, a love letter to his wife, Pauline, 70 years ago. Photos by V. Ronnie Tierney, Fresh Focuses Photography

Maui: An Island in Pain

Small businesses struggle to recover from ‘horrific tragedy’

Reeling from what have been called the deadliest fires in the last century of U.S. history, residents across Maui are hurting. More than 100 people are dead. Hundreds are said to be missing. Survivors say they are in shock. Some weep for a loss that has left many homeless, traumatized and desperately sad. For small businesses that have created the Aloha Spirit for visitors from around the world, the future is uncertain.

Summer Teixeira, who owns and operates Surf Yoga Maui, has struggled for words to describe the fire that devastated Lahaina Town on the island’s west coast, and the Upcountry Fire that ravaged the Kula community on the slope of the island’s Haleakalā Volcano, where she lives.

“The main word I can think to use is ‘apocalyptic,’” she said. “We are all really traumatized and sad. We cannot even fathom that our experience upcountry was happening at the same time as Lahaina Town got wiped out and that we are all a part of a horrific tragedy with so much loss that happened so fast.”

In the afternoon of Aug. 8, the Upcountry Fire came from behind the community of Kula. Eddy Teixeira and neighbors began spraying the roof of their homes with garden hoses as the fast-moving firestorm approached. In those tense moments, it was decided Summer should leave with their dog, and her husband, Eddie, would soon follow.

“We had no warning and I had to depart and evacuate with the doggie, leaving my husband in the flames because they wanted to stay and help with the fires and save the houses. He said he would be right behind us and then never came.”

As cell service failed and phone batteries died, the two lost contact with each other and didn’t reunite until the next day.

“While our experience was scary, our story is one of the fortunate ones,” said Summer. “The stories of our friends, neighbors and community are heartbreaking. We are just grateful to be alive and have a home.”

Six days after the inferno swept through Kula, Summer reported the danger wasn’t over. “I am up at 3 a.m. because of the smell of smoke. The flare-ups all around us are still occurring – from behind, to the side and in front of us. The ground is so hot and the hot rocks and roots start new fires. Neighbors are all on watch constantly and Continued on page 32

@flagstaffbusinessnews SEPTEMBER 2023 // Flagstaff Business News 15 How much cash can you grab in 30 seconds? SATURDAYS • 5PM – 10PM Drawing winners will enter the Cash Twister and grab up to $3,100 in cash! 132 TOTAL WINNERS! Players are responsible for activating their entries beginning two hours prior to the first drawing each week. Like us on & | TwinArrows.com 15 Minutes East of Flagstaff Gambling Problem? Call 1.800.NEXTSTEP (AZ) or 1-800-GAMBLER
Above: The Upcountry Fire burned without warning through the community of Kula on the western slope of Haleakalā Volcano. Below: Eddie and Summer Teixeira reunited the next day after evacuating separately and losing cell phone service. “We are just grateful to be alive and have a home,” said Summer. Photos courtesy of Summer Teixeira

Long Term Care

Symphony Home Tour Opens the Door to Tastefully Appointed Sophistication in All Sizes

Renovated smaller gem pops to the rhythm of classical music

With a mix of modern, traditional and historical styles, along with surprise elements like a dual grand staircase, an extraordinary art collection and breathtaking mountain views, the Flagstaff Symphony Home Tour returned to rave reviews after a pause through the pandemic for its 12th event. Organizers say a renovated home from the ‘70s charmed guests and demonstrated how to live large in smaller spaces.

“It was the smallest home on the tour and people loved it,” said Flagstaff Symphony Orchestra Executive Director Stephanie Stallings. “The Home Tour is such a success because people love being invited in to see these beautiful private homes. Some participants provide food and hire a bartender. Symphony musicians play in the homes and the whole experience takes an entire afternoon, from 11 a.m. to 4 p.m.”

Previously, the Flagstaff Symphony Guild, the fundraising arm of the FSO, created the late-summer event to support the orchestra through ticket sales and promote the upcoming season. This was the first year the orchestra hosted the Home Tour, inviting businesses to participate with sponsorships to generate funds for the non-profit organization, in addition to ticket sales. All proceeds from the event support FSO concerts, education and community outreach programs.

Local realtor and Home Tour participant Lori Anna Harrison says it’s not always easy to ask people to open their doors for 150 to 200 people to walk through their homes. “For some, it is a party that they are thrilled to host. To me, it was both exhilarating and also made me feel vulnerable. I was putting not just my

home, but my art, my vision, on display. Other homes I have remodeled had not been open to public opinion.”

Feeling the fear, but doing it anyway, Harrison showcased her renovated 1,326-squarefoot, three-bedroom, two-bath home in Continental Country Club that was built in 1976. She purchased it for $515,000 in April 2022, at the height of the real estate market, and completely remodeled the space, starting with durable luxury vinyl tile, replacing tired fixtures with trendy matte black hardware, adding a hand-selected granite slab for kitchen countertops and travertine ledger stone to the fireplace wall.

“I call it ‘Living Large in Smaller Spaces,’’ she said. “Part of the challenge was taking dark rooms and transforming them with natural lighting. I added two large skylights in the living room, removed the beams, added a skylight in the hall bathroom and removed two small windows in two of the bedrooms, and added sliding glass doors with Romeo and Juliet balconies for aesthetics and natural light. These were small improvements that made a big difference.”

Fresh paint and a new driveway were designed to make the exterior flow to the interior. “I love modern, clean lines mixed with tons of natural light,” she said. The project was completed in seven weeks and cost just under $100,000.

As a top-selling realtor, Harrison’s superpower is helping home buyers and sellers see what she sees when she enters a home. This ability to look past broken tile, stained grout, old carpet and popcorn ceilings, and imagine the possibilities is a skill she has honed since childhood.

Continued on page 31

16 Flagstaff Business News // SEPTEMBER 2023 flagstaffbusinessnews.com
42 million Americans provide unpaid care to an adult age 50 or older. Get The Facts Ed Gussio Partner LTC 101 Funding Strategies Key Provisions Potential Tax Deductions Business Owner Solutions Life Insurance Hybrid Products 2321 N 4th St. Flagstaff, AZ 86004 (928) 853-1706 egussio@crestins.com
Nearly
Realtor Lori Anna Harrison opened her new home to guests after replacing the flooring, adding granite countertops, building a travertine stone fireplace wall and incorporating other improvements that turned a dark, dated house into today’s American dream. Photo courtesy of Shane Brandolini, Flagstaff Real Estate Photography

What if We Took the Double-Fault Out of the Workplace?

In a recent game of doubles tennis, I was completely elated to hear women – women who are far stronger players than I, with fierce serves and twisted spins – agree that there would be no such thing as a double-fault in today’s game.

As the first server, I was sure I didn’t hear this correctly. I repeated the new rule and one of the ladies laughed, “Bonnie, you should see your face!”

I’m guessing I had the look of joy,

combined with complete disbelief at this wild idea that could be a real game-changer for me! What freedom to know that I could not mess up my serve. It would be impossible. That pressure was off. And it was my opponents’ idea!

I felt my shoulders relax as I tossed the ball in the air and raised my racket. The serve was good. Better than good. And there were more of them. And no one double-faulted anyway, through the entire 90 min-

utes of play. So, I started to wonder, “What if we take the double-fault out of the work environment?”

What if we were no longer afraid we’d oversleep, miss a deadline or lose our place in the middle of a presentation? It’s not as if these things can’t happen, it’s just that we’re no longer afraid of them. We’re not even thinking about what could go wrong. No! We’re thinking about how good right could be!

And that’s the magic of the no

double-fault system. We are free to go for it, to give it our best again and again, with all our might. And that’s a whole different game.

According to Giant Leap Consulting, “No other emotion has as much of an obliterating effect on performance as fear. Despite that fact, fear flourishes in workplace settings.”

The business leadership consulting firm points out that fear is omnipresent: fear of failure, fear of disappointing the boss, fear of losing the job. Yet, “in many workplaces, fear, sadly is the preferred method that leaders use to motivate people to do things.”

Giant Leap discusses how time-reporting systems, random drug testing and software that can monitor employee emails send the message that workers can’t be trusted, instilling fear and anxiety because “we are watching you.” Somehow, that is supposed to make us perform better.

“While fear may tem-

porarily motivate workers to toil harder, faster or longer, it also shuts down their willingness to take the necessary risks that innovation, new product development and sales, for example, require. Fear clams workers up.”

Who wouldn’t be nervous and have a constant stomachache while repeatedly turning in uptight, uninspired, no coloring-outside-the-lines kind of work while being hamstrung in a fear-laden work environment?

If that’s the kind of game you’re playing, I would expect that you are not set up for aces and wins. I’m here to tell you, life is better in the no double-fault zone. From what I’ve seen, people there are performing well and having fun doing it. FBN

@flagstaffbusinessnews SEPTEMBER 2023 // Flagstaff Business News 17 // BUSINESS
//
CENTS
//
Bonnie Stevens is a public relations consultant. She can be reached at bonnie.stevens@ gmail.com.
//
What if we were no longer afraid we’d oversleep, miss a deadline or lose our place in the middle of a presentation? It’s not as if these things can’t happen, it’s just that we’re no longer afraid of them. We’re not even thinking about what could go wrong. No! We’re thinking about how good right could be!

Cycling in the Bear Jaw Groove

Once again, Flagstaff’s longest-running Mountain Bike Race, Bear Jaw Groove, got rolling at Arizona Nordic Village with excited faces, colorful jerseys and zippy bikes.

“We had our largest attendance ever,” said Bear Jaw Events Coordinator Stevie Sanchez, who, for the first time, rode in the race since its inception in 2012. “I competed in the 44-miler and got a flat tire the first and second lap. So, I ate a fish taco and got back on the trail.”

“We had a total of 272 riders,” said Bear Jaw Events co-organizer and Trail Manos co-founder Nick Menninger. “It was a great day, and I was so excited for the turnout.”

Winning their division, Dylan Keith, 16, rode for Cottonwood’s Verde Valley Bicycle Company team and tackled the quad 12-hour race. “It felt really good, maybe too good, which means I needed to push harder, so I did.”

For the second year, Kopa Home Services owner Tim Allen served as emcee. “It’s so great to see people out here at the Nordic Village. This is such an awesome event. The Nordic Village is such a great place to ride

mountain bikes because the trails out here are so nice.”

Race sponsors included Nackard Pepsi, Trail Manos, Findlay Toyota Flagstaff, Emigos Bike Shop, Moxi Nutrition, Physio Shop Clinic and Run Flagstaff.

Joe Denowh of Phoenix participated in the event for the second time.

His team won the four-man race last year. “The most exciting thing about this race is it’s not 115 degrees, and the dirt is nice and sticky. It’s a fun spot.” he said. FBN

18 Flagstaff Business News // SEPTEMBER 2023 flagstaffbusinessnews.com Historic Federal Building Downtown Flagstaff Albert Circosta Life Insurance Agent and Handball Player After 52 years working with the “Quiet Company,” in Flagstaff Albert now offers a “Piece of the Rock!” Only Pure Term Life Insurance Coverage. 114 N San Francisco St. Suite 204 Flagstaff, AZ 86001 928-779-1819 ciralbertc@hotmail.com www.AlbertCircostaSr.com You can’t wake a person who’s pretending to be asleep. -Ancient Navajo Proverb
Top: Riders get ready for the 44-mile race. Right: Cyclists headed out for the 22-mile sprint. Bottom Right: Sixteen-year-old Dylan Keith, riding for Cottonwood’s Verde Valley Bicycle Company, won his division in the quad 12-hour race. Photo by V. Ronnie Tierney, Fresh Focuses Photography

Needing a Paw Up

Blackhat takes on daunting task of helping strays on the Navajo Nation

Sydney, Jazmin and Cody, three siblings who are cattle dog mixes, were born to their homeless mom under a storage shed near Navajo Mountain. Today, they are fully vaccinated and dewormed, and being adopted by families.

“A caring person living in Kayenta retrieved them after they were weaned, but could not catch mom to spay her,” said Toby Frost, a Prescott resident who has been passionate about helping homeless animals for more than 20 years.

Frost has been fostering the three puppies. They have joined in at busy mealtimes, along with several other dogs, including three “forever foster” dogs who are unadoptable for various reasons, like Louie Louie, who has seizures and needs medication four times a day.

They are all living on the 40-acre spread in Williamson Valley where Frost lives with her husband, Ray Beck-

age. In addition, they are caring for four cats and some chickens right now.

Frost estimates she and her husband have fostered about 250 dogs through the years.

“There are so many semi-feral street dogs, my passion is grabbing some of the babies and hoping we can get the mom spayed,” she said. “A lot of the moms are not going to adapt. It’s called trap, neuter, return – a lot of the babies have a wonderful chance of being fitted into a home where they can be a family pet.”

Frost is a volunteer with Blackhat Humane Society, a non-profit that works to improve the quality of life of companion animals on the Navajo Nation. Sharing Frost’s passion for helping homeless animals is Cindy Yurth, the current president of the organization.

Yurth, a resident of Durango, Colorado, has been volunteering with Blackhat since 2005 after a sick, starving puppy showed up on a doorstep in Chinle where she was working.

“We pick up stray, unowned animals that are being fed or cared for by Good Samaritans and get them into foster homes where they are fixed, vaccinated and socialized, then find them permanent homes,” she said. “We place several hundred animals each year.”

Blackhat started unofficially in 2001 with Tamara Martin, who now runs

Good Dog Rez-Q out of St. Johns, and some fellow employees of Sage Hospital in Ganado who became concerned about the number of stray animals in the Navajo Nation.

The organization was incorporated as a non-profit in 2003. This year marks its 20th anniversary. The name “Blackhat” comes from a rock formation in Tse Bonito, New Mexico, where the Double D veterinarian clinic was located.

The non-profit has foster families throughout the Four Corners region, including in Prescott.

Yurth keeps a waiting list of animals needing foster homes, puts out the weekly foster update email, writes articles for the newsletter, convenes board meetings, acts as the point of contact, and occasionally fosters and transports.

“The Navajo Nation is the only reservation I’m familiar with,” she said. “According to their animal control, there are an estimated 500,000 roaming dogs and cats, which is more than twice the human population. Many of these animals are actually owned, since most Navajos don’t keep their animals confined, but they’re still available to form packs that attack livestock and people and spread disease.”

The average lifespan of a reservation street dog is five years, she added.

DELIVERING PERSONALIZED CARE IN YOUR COMMUNITY

“They either get hit by a car, beaten up by another animal or succumb to diseases by not being vaccinated,” she said. “In comparison, the lifespan of a dog living in a home is about 10 to 15 years.”

Rusty is one of Blackhat’s success stories. Rusty was pregnant and homeless in Kayenta. She was living on pieces of hamburger given to her by tourists at McDonald’s.

Don and Sharon Stryker, who live and work in that area, regularly toss out kibble for street dogs and let Frost and others know about needy dogs they see. “They tell us, ‘Here’s some who are in dire straits, and they look like good

dogs,’ and they always are,” Frost said.

Taken in by Lisa Grosso, a Blackhat volunteer in Prescott, Rusty gave birth to eight puppies in Grosso’s birthing room. “Lisa ended up adopting Rusty and every one of the puppies got into a fabulous home,” Front said.

Frost helped start the foster-based organization United Animal Friends. She also started another rescue group known as AARF and has worked with Yavapai Humane Trappers, which has an emphasis on search and rescue.

“All I want to do is foster and nurture the ones who need a paw up,” she said. “Some of these animals come off

Continued on page 32

Specialists in the diagnosis and treatment of blood disorders and cancer, Cancer & Blood Specialists of Arizona (CBSA) provides compassionate, personalized care customized for each patient. For over 20 years, the physicians of CBSA have been providing a full range of exceptional oncology and hematology services, delivering care that is of the highest quality and customized for the needs of each individual patient.

WHAT TO EXPECT FROM THE CANCER AND BLOOD SPECIALISTS OF ARIZONA

During your initial office visit you will have the opportunity for an open conversation with your physician. You will learn about your diagnosis, treatment options, potential side effects, and how the CBSA team will guide and support you throughout your cancer journey.

OUR PRIMARY PURPOSE – AND OUR PASSION

To provide the most advanced cancer treatment in a setting close to home, where patients can be surrounded and supported by family and friends, so they can achieve the best possible outcome. In addition to providing a comfortable, more personalized environment, community oncology practices provide high quality, state-of-the-art care at a lower cost to patients and payers.

@flagstaffbusinessnews SEPTEMBER 2023 // Flagstaff Business News 19 77 W Forest Avenue, Suite 301 | Flagstaff, AZ 86001 (928) 635-7307 | CancerBloodSpecialistsAZ.com
Cattle dog-mix puppies, Sydney, Jazmin and Cody, are ready for adoption. Their mom was homeless when they were born under a storage shed near Navajo Mountain. Photo courtesy of Toby Frost

Five Housing Market Facts You Wish Were Not True

“What are you most excited about and what are you most nervous about?” That’s a question I’ve asked Flagstaff home buyers countless times through the last 14 years in my lending career. Flagstaff is special, we all know that. Almost everyone I talk to expresses their excitement to own their little piece of this mountain town; however, almost everyone I talk to also expresses the concern on cost. It’s no secret that our island-economy and highly desirable area has high demand and little supply, both of which make our market competitive and expensive.

I certainly have empathy across the board for all aspiring homeowners, as this is not an easy market to maneuver. While some lean heavy on emotional response and frustration, I believe buyers need to understand five housing market facts that will help them navigate the current housing market.

ƒ Less Supply and Fewer Sales – At the end of July 2022, 765 homes had sold in Flagstaff. This year, only 589 homes sold by the end of July, which is a 23% reduction. Part of the issue is that there are 21% fewer active listings in Flagstaff during that same period.

ƒ Prices are Sticky – While we

watched mortgage rates whipsaw from sub-3% to over 7% last fall, many news headlines predicted housing crashes of a 20% to 30% and more reduction in home values. Mortgage rates have stayed mostly over 6% this entire year and while we have generally seen sellers list more competitively, June and July saw list to sell ratios at 98.7% and 97.2% respectively. Certainly, this is more favorable than the over-bid markets we’ve just come out of, but nowhere near the definition of a crash.

ƒ Market Still has Momentum – Bolstering the strength of the market is days on market, with a median of 48 days as of the end of July. Given the average contract to close period is 30-45 days, this puts half the homes on the market accepting offers within the first one to two weeks of listing. Some of us remember real estate before 2020 when a home could reasonably sit for a month or two. This speed, despite barriers of price and rate, speaks to demand resilience.

ƒ Inflation is the Culprit but Will End – Historically speaking, mortgage rates trend closely with the 10-year treasury, usually sitting around 1.72% higher than that

market index. Today, mortgage rates are sitting over 3% higher than the 10-year treasury, a phenomenon we only see during small windows of high economic volatility and uncertainty. The inflation spike and subsequent monetary tightening is the main culprit for this uncertainty, but this too shall pass and once markets calm, if we saw a historic normal rate spread today, we’d see sub 6% interest rates.

ƒ Rates will Come Down but Demand Will Be Consequential – Sure, predictions are exactly that, but with strong historical data on post-inflation markets, there is a good case for ‘normalized’ rates to get eventually below 6% – and maybe even lower, depending on how soft of a landing the fed has led us into. On an average, with a Flagstaff loan amount of $400K, each 1% in rate reduction is about $260 per month in savings, so the impact is real and will be welcome. However, the Freddie Mac chart to the right shows that approximately three to five million households nationally were pushed out of homeownership with each 1% increase in rate. We can assume the opposite then, with each 1% reduction in rate, more households will enter the market.

Hindsight is 20/20 and it is astonishing to see the growth of our town. There is no individual, group or business that has pushed Flagstaff to this point. If I think about “why” we have developed the way we have, I believe the main factors are the same factors many of us came here in the first place – the small mountain community, the variety of seasons and recreation, the proximity to some of nature’s most stunning places and playgrounds, all while being a short distance from the big city. All those factors are

not going anywhere, so yes, values may continue to be stiff, and this market may continue to be “poverty with a view,” but if you can make it happen, Flagstaff is a tried and tested investment and won’t disappoint. FBN

Chris Hallows is the Branch Manager and senior mortgage advisor of Benchmark Mortgage Flagstaff. For additional information or to schedule an appointment, visit ChrisHallows.Benchmark.us or call 928-707-8572. The Flagstaff location is 824 W Rte 66 Suite A-3.

20 Flagstaff Business News // SEPTEMBER 2023 flagstaffbusinessnews.com
Dr. Bosch is available to provide patients with expert joint care at our Flagstaff location. LIAM C. BOSCH, M.D. www.flagstaffboneandjoint.com To schedule an appointment with Dr. Bosch, call (928) 773-2280. INTRODUCING FELLOWSHIP-TRAINED HIP & KNEE JOINT REPLACEMENT SURGEON Flagstaff 525 North Switzer Canyon Drive Flagstaff, AZ 86001

Hearing Aid Myth Busters

While millions of people are affected by hearing loss, it remains a disability that does not receive much focus. The general public receives very little education on the effects of hearing loss or how to address it. They must seek out answers on their own. This is reflected in many of the common questions patients ask about hearing loss and hearing aids. A prior article answered the most common ones. Here are a few more frequent inquiries.

HOW OFTEN SHOULD I WEAR MY HEARING AIDS?

As a rule of thumb, it is recommended to wear the hearing aids as much

as possible. Especially during the initial adjustment phase, consistent use helps your brain to adapt more quickly. That is, it will take less time for the signal to sound more natural. When hearing aids are worn sporadically, your brain in excited by the “new” sounds it is noticing every time you use them. Studies also show that wearing hearing aids helps to maintain good memory function.

Of course, there are times when it is recommended that aids not be worn; for example, when sleeping. If you happen to fall asleep while wearing hearing aids, it will not damage the devices or cause the wearer any harm, aside from possible discomfort. In fact, some patients who live alone like to keep one on to feel safer at

night. But most people remove them at night. Rechargeable hearing aids require removal, as they need to be charged nightly.

It is also advisable to not wear hearing aids when swimming or bathing, as this can damage the devices. (If you have waterproof hearing aids, this is not a concern.) They should also be removed when around loud sounds like machinery or firearms. Hearing aids are able to differentiate between soft, average and loud sounds and process them differently. However, they do not protect the ears from dangerously loud sounds. Thus, hearing protection should still be worn in such situations. Overall, you will figure out what works best based on your lifestyle.

WHAT HAPPENS IF I LOSE MY HEARING AIDS?

First, it should be noted that losing a hearing aid is a fairly rare occurrence. When fit properly, they stay in the ear very securely. But life happens. If a hearing aid does get lost, retrace all your steps and look in every possible crevice. Hearing aids are relatively small and good at hiding. Also check places that seem less likely, such as the clothes hamper. Hearing aids can get pulled off when removing shirts

or sweaters. Take a day or two of searching to be entirely certain. Once you have confirmed it is lost to the abyss, call your audiologist.

All hearing aids come with a warranty, usually three years. Part of the warranty covers repairs. The other portion covers loss. Within the lifespan of the warranty, the manufacturer will replace each hearing aid one time for a small fee. The fee will vary from office to office, but is typically pretty nominal compared to the cost of a new hearing aid. You must contact the audiologist, as manufacturers don’t allow the patients to order replacements themselves. If the same hearing aid is lost a second time, you would then be responsible for the cost of a new aid.

It should be noted that some manufacturers do offer the ability to track missing hearing aids, like locating a lost cell phone. The manufacturer’s app must be downloaded and paired to the aids for this feature to work.

You can press “Find My Hearing Aids” and the app will provide you with their general location. Oticon is one manufacturer that allows for tracking. Phonak does not. The audiologist will be able to let you know whether

this feature comes with your specific model. But, again, it always requires the app to work.

DO I NEED TO CLEAN MY HEARING AIDS?

Fortunately, modern hearing aids are very durable and require only simple maintenance. If you have a receiver-in-the-canal or in-the-ear aid, there is a filter on the end of the wire called a wax trap. It should be changed once a month to ensure that the signal is not being blocked by earwax. A tissue, dry cloth or brush can be used to remove debris from other portions of the aid. If your aid has a tube, the tube should be replaced every six months, as a hard tube can distort sound.

Always feel free to contact your audiologist with any questions that may arise. FBN

Trinity Hearing Center is located at 1330 N. Rim Dr., Suite B in Flagstaff. For more information, visit the website at TrinityHearing. net. Jeff Lane is a doctor of audiology with a passion for improving the lives of others. Dr. Lane may be reached at 928-522-0500 or at audio@trinityhearing.net

@flagstaffbusinessnews SEPTEMBER 2023 // Flagstaff Business News 21
//
//
All hearing aids come with a warranty, usually three years. Part of the warranty covers repairs. The other portion covers loss. Within the lifespan of the warranty, the manufacturer will replace each hearing aid one time for a small fee.

Robotic Total Knee Replacement

Total knee replacement (TKR) is a successful surgery, reliably relieving pain and improving function in the setting of debilitating arthritic disease. However, studies show that up to 20% of patients remain unsatisfied with their knee replacement. Recent data from the American Joint Replacement Registry Annual Report showed that 88% of patients achieved a meaningful improvement after TKR in one validated outcome measure. Of course, this leaves 12% of patients who did not. For this reason, significant effort is spent trying to achieve better outcomes across all patients. The use of robotics in total knee replacement is currently gaining rapid popularity. In the last

five years, robotic TKR in America has increased six-fold, from 1.8% in 2017 to 11.6% in 2022. Proponents feel the robot is the tool that will finally move the needle on outcomes in TKR.

One of the principal goals in TKR is achieving a balanced knee. This means making the knee move smoothly through an arc of motion – not too tight or too loose when the knee is straight or flexed. This is sometimes difficult in an arthritic knee. In addition to degenerative changes to the bone, there are changes to the soft tissues and ligaments around the knee. In a knee that is bowlegged, or “varus,” the medial collateral ligaments get tight and contracted and the lateral collateral ligaments get stretched and lax. The opposite happens for a knock knee, or

“valgus” knee. Different strategies exist to overcome these changes and create a balanced knee. The primary benefit of the robot is that the entire surgery can be planned on a computer, creating a balanced knee before making any bone cuts.

It is important to understand how the robot works. The robot is just a tool, and the surgeon ultimately performs the surgery. After cutting skin and exposing the knee joint, the surgeon places tracking devices on the tibia and the femur. Infrared sensors on the computer sense the tracking devices to “see” the knee in space. Using a preoperative CT scan to create a 3D model of the knee, the computer knows what the knee looks like, and where the knee is on the operating table. The surgeon then tensions the medial and lateral sides of the knee in flexion and extension. The computer, which can detect submillimeter changes in knee positioning, provides information about how tight or loose each side of the knee is.

Next, the surgeon plans the surgery on the computer. Implant size is chosen to match the patient’s bone. Implant position is changed to balance the knee based on the patient’s soft tissues and the surgeon’s preference. Once the plan is finalized, the robotic arm is brought

into the surgical field. The robotic arm uses a saw to make precise bone cuts according to the plan. The robot does not allow the saw to cut beyond the edges of the bone, protecting the surrounding soft tissue. At this point, the robot’s job is done. The surgeon verifies that the cuts are appropriate, and the final components are implanted.

The most important question remains: Does the robot improve clinical outcomes compared to conventional TKR? Research shows that the robot is significantly more accurate with implant positioning. Implant positioning outside of an accepted range puts the knee at risk of early failure. Robotic TKR has also been shown to be soft tissue friendly, with less local inflammatory reaction. This may improve postoperative pain and reduce narcotic usage. However, it is unclear whether patient-reported outcomes are better after robotic TKR. The official Clinical Practice Guidelines of the American Academy of Orthopaedic Surgeons states that evidence suggests no significant difference in function, outcomes or complications in the short term between robotic assisted and conventional TKR. There are also drawbacks with the robot, such as increased operative

time, increased cost and the need for a preop CT scan. Research is ongoing, but for the moment, we cannot definitively say that robotic TKR is better. Surgeons who use the robot feel that it helps them consistently achieve their surgical goals. Use of the robot in TKR should be based on surgeon familiarity with the technique and a detailed discussion with the patient of risks and benefits. FBN

Flagstaff Bone and Joint is delighted to announce the addition of fellowship-trained orthopaedic surgeon, Dr. Liam Bosch, to their practice. Dr. Bosch brings his expertise in hip and knee replacement for patients suffering from arthritis. Additionally, he specializes in conducting revision surgeries for knee and hip implants, addressing any complications that may arise.

With a dedication to utilizing cutting-edge techniques, Dr. Bosch offers advanced procedures, such as anterior total hip arthroplasty and robotic total knee arthroplasty. His commitment to providing exceptional care and innovative treatments makes him a valuable asset to Northern and Central Arizona. For further information, please visit: flagstaffboneandjoint.com.

22 Flagstaff Business News // SEPTEMBER 2023 flagstaffbusinessnews.com Plumbing, radiant in-floor heating systems, forced air heating and air conditioning for new construction, remodels and 24 hour service. 6993 N. Columbine Flagstaff, AZ 86004 Tel (928) 526-7006/ (928) 526-6231 www.intermountainaz.com admin@intermountainaz.com Let our family take care of yours! WE Create ENVIRONMENTS your local one-stop garden and landscape destination 1101 E Butler Ave, Flagstaff, AZ 86001 | (928) 774-1983 warnersnursery.com There’s plenty of time to plant, grow & enjoy your garden. Stop by Warner’s Nursery and discover the best part of the season. Summer Isn’t Over
//
//
The robot is just a tool, and the surgeon ultimately performs the surgery. After cutting skin and exposing the knee joint, the surgeon places tracking devices on the tibia and the femur. Infrared sensors on the computer sense the tracking devices to “see” the knee in space.

There’s Still Plenty of Time for Gardening This Season

Although we will be shifting from summer to autumn this month, this is still prime time for your garden, and there is a lot of planting to be done before the season’s end.

It’s a time of transition as you enjoy the last few weeks of your summer flowers and start to plant blooms that will love the cooler temps of the coming weeks, such as mums and asters. Hardy pansies and violas that you haven’t seen since spring will make a return appearance as well.

You can also still harvest from your veggie garden, too. Cool season vegetables like arugula, broccoli, spinach, kale, onions and radishes will germinate within 30 days and can stand a light frost. (Your best bet, if growing from seed, is to find out the growth rate and calculate the time needed to grow versus the first expected frost. In the Flagstaff area, that can range from late September to mid-October, depending on what section of town you are in.)

But the stars of your fall planting season are trees, shrubs and bulbs.

Many experts prefer fall planting to spring for trees and shrubs. The biggest benefit is the combination of

warm soil and cool air that autumn provides. It’s perfect for stimulating root growth, which means your tree or shrub will be well established before the ground freezes. Rains from the monsoon season also saturate the earth, which encourages deep root growth.

This doesn’t mean you don’t have to worry about watering! You should always make sure any newly planted plants get daily watering, regardless of the time of year or rain levels.

Here are some tips for planting your new tree or shrub:

ƒ Dig a hole about twice the width of the root ball of your shrub or tree and equally as deep. (It’s better to plant it a little above ground level than too deep.)

ƒ Amend your soil to make sure it provides your new plant with the nutrients it needs and place that amended soil in the bottom of your hole.

ƒ Water your plant thoroughly before placing it in the ground.

ƒ Remove any wire on the root ball and fold back any burlap so that you expose the trunk and about four inches of soil. You can add some fertilizer tablets, but make sure that they don’t touch the root system of your plant.

ƒ Replace the soil and don’t forget to top it off with some mulch. That will help conserve moisture, prevent weeds and maintain moderate soil temperatures.

ƒ Once your tree or shrub is in the ground, prevent transplant shock and promote root growth by watering thoroughly with a root stimulator.

The other things you should be planting soon are your bulbs for next year. If you want spring tulips, crocuses, hyacinth, irises and daffodils, their bulbs need to get into the ground in late September through October. The cool night temperatures will prevent the bulbs from rotting and the coming winter will guarantee your bulbs get the necessary chill needed to bloom in spring.

Another thing to keep in mind is where you plant your bulbs. They need at least partial sun and well-draining soil. If your soil is mostly clay, amend it with planting mix. When planting, make sure the depth of your hole is about three times the size of the bulb. So large bulbs like tulips or daffodils will need to be about eight inches deep and other, smaller bulbs will be planted about four inches deep. Make sure your bulb’s “nose” (the pointy end) is

facing up out of the hole.

We hope you enjoy these last weeks of summer and the coming fall season.

If you need any help with making the transition and extending your garden throughout the new season, please call or visit Warner’s Nursery; we’d be

glad to help.

Happy gardening! FBN

@flagstaffbusinessnews SEPTEMBER 2023 // Flagstaff Business News 23
Misti Warner-Andersen is the manager of Warner’s Nursery & Landscape Co., located at 1101 E. Butler Ave. in Flagstaff. To contact Warner’s Nursery, call 928-774-1983.

Grab Some Pumpkin Spice and Enjoy the Fall Colors

Flagstaff is a leaf peeper’s paradise. Often hailed as Arizona’s capital of autumn, with warming fall colors descending from the San Francisco Peaks to the streets of Flagstaff, Flagstaff offers ample opportunities to capture alluring golden, crimson and auburn colors. Looking for a bird’s-eye view? The Scenic Gondola at Arizona Snowbowl will help you soar over the mountains to enjoy the glory of crisp colors, coupled with a spectacular view of the mixed fir and aspen tree canopy below, including distant views of the Grand Canyon.

Perhaps it’s the calm, peace and

quiet beckoning you. Look no further than The Arboretum at Flagstaff, an oasis of high-altitude native plants. As autumn draws near, trees transform into golden pieces of art. The Arboretum is open through October and is another great place for a picnic and family getaway. Stroll through historic downtown Flagstaff for excellent leaf-peeping, too, and certainly carve some time for a great meal and shopping with vibrant colors sprinkling the tree-lined streets. Another great vantage point is Northern Arizona University’s beautiful campus. There is an abundance of trees (think Old Main, north campus, as one such area) and you can even catch a Lumberjacks fall football game.

The LEAF-ometer gauges the changing foliage on the trails and around town. Visit flagstaffarizona. org/leafometer. This valuable resource provides an idea in real time of what stage of color alteration to expect in leaves when traveling to varying areas of the city and will help you experience the season at its most exhilarating.

When, where and what color are the fall leaves? The Discover Flagstaff LEAF-ometer has the answer to these questions with an online tool. The LEAF-ometer gauges the changing foliage on the trails and around town. Visit flagstaffarizona.org/leafometer. This valuable resource provides an idea in real time of what stage of color alteration to expect in leaves when traveling to varying areas of the city and will help you experience the season at its most exhilarating.

Let’s keep Flagstaff beautiful, trails sustainable and wild places wild. To conserve trails and support responsible visitation, sign up for the FREE Flagstaff Trails Passport at go.discoverflagstaff.com to discover some trails less traveled. It’s easy!

Step 1: Sign up! This mobile exclusive passport is a curated collection of local trails where you can check in to collect points during your Flagstaff visit.

Step 2: Your passport will be instantly delivered to your phone via text and email and is ready to use immediately! There is no app to download. Your pass can be saved to your phone’s home screen for easy one-tap access. (Note: The private information provided is only used for the services within the Flagstaff Trails Passport.)

Step 3: When visiting a location, simply check in using your phone’s built in GPS and record your visit to count toward earning prizes! (You will need your phone geolocation services turned on to check in.)

Trails are assigned points based on their levels of difficulty. The accrued points from trail check-ins can be presented at the Visitor Center (1 E. Rt. 66.) for redeemable prizes. Prizes include a sticker, a postcard, a fanny pack and a donation made in your name by Discover Flagstaff to the Flagstaff Trails Initiative.

Did you know Flagstaff is a part of a group of mountain towns supporting responsible tourism in wild places through Pledge for the Wild (PFTW)? This responsible tourism initiative, PFTW, is making a difference in Flagstaff providing an opportunity to keep our trails beautiful with

donations to the non-profit Flagstaff Trails Initiative. After a satisfying Flagstaff adventure, consider giving back with a small donation: visit pledgewild.com or text WILD4FLAG to 44321. Each donation submitted by text-to-donate or through the PFTW website is sent directly to the Flagstaff Trails Initiative, which is working hard to keep Flagstaff’s wild places special.

Find additional eco-friendly and donation opportunities by subscribing to Flagstaff Local at flagstafflocal. com. Flagstaff Local is a community movement encouraging and celebrating residents and visitors that choose to support Flagstaff. Make a difference, volunteer, vote, mentor, shop locally and be eco-friendly – it’s as simple and worthwhile as that. Take the Flagstaff Local Pledge, sign up for the Trails Passport, Pledge Wild, and stop by the Flagstaff Visitor Center (1 E. Rt. 66.) to pick up FREE bags to bring on your next hike.

Don’t forget to use the LEAF-ometer to catch Flagstaff’s fall colors and amazing scenery! Stay and play responsibly. Learn more at discoverflagstaff.com. FBN

24 Flagstaff Business News // SEPTEMBER 2023 flagstaffbusinessnews.com
Paver Patios & Walks Outdoor Kitchens & BBQs Landscape Lighting Retaining Walls Grading & Drainage Water Features Garden & Irrigation Design Master Plans Yard Clean-ups Grounds Maintenance Imagine the Possibilities! www.ALGflag.com Call for a free estimate (928) 525-0300 Agassiz Landscape Group, LLC Full-service Landscape Design Installation & Maintenance ROC #172423 //
//

Community Engagement: A Key Part of Back2Basics Outdoor Adventure Recovery Program

Back2Basics Outdoor Adventure Recovery does much more than treat young men with substance abuse issues. The treatment center helps clients reconnect with the community through special outreach programs. These outreach programs allow the men in the Back2Basics facility to help their neighbors and become part of the community around them. As time goes by, Back2Basics continues to work with the community in a variety of ways, including helping the young men in the program get back in school and find jobs.

WORKING WITH THE COMMUNITY

Back2Basics provides residential and

transitional living care for substance abuse and mental health needs for young men aged 18 to 35. Since many of the men end up residing in Flagstaff for a couple of years after completing the program, Back2Basics builds relationships with community business owners. We have lots of community business partners that employ our clients and offer internships. We also provide services for the community such as cleaning up people’s yards and helping with community events.

Many of the young men also intern or work at local businesses while they are in the transitional living program. The men are expected to have a combination of work or school, with community service projects built into the program throughout their entire

stay at Back2Basics. At Back2Basics, our treatment program coordinators and leaders are very dedicated to their work. They have a deep understanding of the clients and are very attentive to their issues. Together, the synergy between the clients and staff helps in the recovery process. The men in the program are open, courageous in sharing their stories, inquisitive and are willing to embrace those around them who are there to guide them through their recovery.

THE IMPORTANCE OF COMMUNITY SERVICE

Community engagement is imperative. One of the main goals of a client’s time with us is to successfully transition back into adult life managing responsibilities associated with it. So, having different communities, including educational and vocational, that they can participate in is vital. Having a sobriety community to connect with helps them stay on their path to recovery.

A SENSE OF BELONGING THROUGH COMMUNITY ENGAGEMENT

I hope the community can see what an

asset they are to the clients that come through Back2Basics. The clients are a great asset to the community once they become healthier and can contribute to give back to the community.

When it comes to the young men in Back2Basics, we hope they get a sense of belonging. A sense they can contribute not only to their own lives but to others in the community and feel connected with the community at large. Often those in addiction feel disconnected with those around them. Being in a small and warm community, like Flagstaff, really aids in that recovery process.

Many young men who have stayed around the Flagstaff area have rented a place to live and are participating in Coconino Community College or attending Northern Arizona University. They are also giving back to the community by mentoring other young men who are working their way through the program.

BACK2BASICS BUILDS COMMUNITY

Our staff at Back2Basics wants to continue helping the community with meaningful service projects or work

with employers who are willing to help these young men working their way through the program.

Community engagement is a large part of the Back2Basics program. By reaching out and working with the community, these young men get a feeling of inclusiveness that they may not have felt for a long time. The men in the Back2Basics program are great assets to the Flagstaff community and we will continue striving to build even more relationships in the future.

FBN

Roy DuPrez, M.Ed. is the CEO and founder of Back2Basics Outdoor Adventure Recovery in Flagstaff. DuPrez received his B.S. and M.Ed. from Northern Arizona University.

Back2Basics is an adventure recovery program, up to six months, for young adult males ages 18-30 with substance abuse issues looking for a positive and meaningful life. In our program, clients are exposed to a weekly combination of both wilderness adventures and residential programming. For more information, visit back2basicsoutdooradventures.com, call 928-814-2220 or email rduprez@b2badventures.com.

@flagstaffbusinessnews SEPTEMBER 2023 // Flagstaff Business News 25 October 4th, 2023 From 5:00PM - 8:00PM only DoubleTree by Hilton - Flagstaff Brought to you by Avenues of the World Travel For info call: 928.556.0853 www.avenuesoftheworld.com 7th Annual Northern Arizona Travel EXPO! Feel Your Best Our award-winning, board-certified plastic surgeons and highly experienced aestheticians will help you feel youthful confident, and healthy Facial Procedures Facelift Neck Lift Eyelid Surgery Brow Lift Rhinoplasty Botox & Filler HydraFacials Laser Resurfacing Chemical Peels Microneedling Fat Grafting 855-215-4263 www psna net Seeing patients at our offices in Sedona, Cottonwood Flagstaff and Prescott Vall ey Book a Consult
//
//
They have a deep understanding of the clients and are very attentive to their issues. Together, the synergy between the clients and staff helps in the recovery process.

Decide Where to Go Next at the Northern Arizona Travel Expo

It’s time to get ready for Avenues of the World’s 7th Annual Northern Arizona Travel Expo. This year, the event will be held 5-8 p.m., Wednesday, Oct. 4, at the Doubletree by Hilton located at 1175 Historic Rte 66 here in Flagstaff. No better place to be for Happy Hour!

Avenues of the World Travel has created this educational event for travelers like you. Meet with professionals behind the scenes, ask

questions and learn what products are out there that you may not know about. Avenues of the World’s travel advisors will be on site to help guide you and answer questions. This is your chance to meet face to face with representatives of renowned cruise lines, hotel chains and tour operators to get the inside scoop on all things travel. Have you wondered what the new travel hot spots are for 2023 and beyond? Stop by the event and find out!

We have a few new things this

year.

Taste an array of hors d’oeuvres from 5-6:30 p.m. and celebrate Happy Hour at the cash bar from 5-8 p.m. The first 300 guests can enjoy one welcome glass of champagne with compliments of AmaWaterways, Regent Seven Seas Cruises and Oceania Cruises.

Also, visit Structural Pain Therapy Massage and Back to Healing Massage for your complimentary massage treatment.

There will be a total of nine new and exciting live presentations throughout the Expo this year. Presentations begin at 5:10 p.m. and happen in 15 min intervals. This year’s presenters include a fun mix of cruises, Villa Rentals, Space Travel and insights from our award-winning travel advisors on how to Travel Like a Pro. There will be one giveaway at the end of each presentation.

Avenues of the World Travel is excited to offer booking specials on site, featuring as much as $500 per person discounts, future trip deposits as low as $40 and special amenities such as extra ship board credit, free vacation excursions, upgrades and

more. Gift cards will also be available for purchase on site. So, no matter what you’re planning, or if you want to surprise a loved one – our award-winning travel advisors have you covered!

So, who will be at the Expo this year, apart from the suppliers mentioned above? For the cruise lines, representatives will be on site from Regent Seven Seas, AmaWaterways, Lindblad Expeditions, Viking Cruises, Holland America Line, Oceania Cruises, Uniworld Boutique River Cruises, Silversea Cruises, Explora Journeys, Celebrity Cruises, Windstar, Ponant, Virgin Voyages, SeaDream, and American Cruise Lines.

For the tour operators, you can expect to visit with representatives from Abercrombie & Kent, Belmond, Lush Experiences, Classic Vacations, African Travel, TCS Private Jet Travel, Villas of Distinction, Las Vegas Tourism and Space Perspective.

Don’t miss your chance to enter the Northern Arizona Travel Expo Raffle! Prizes range from gift cards to gift baskets, all the way to threenight hotel stays. Only event

attendees are eligible to win!

The event is free to all, so bring the entire neighborhood to the 7th Annual Northern Arizona Travel Expo, 5-8 p.m., Wednesday Oct. 4, at the Doubletree by Hilton located at 1175 Historic Rte 66 in Flagstaff. The team at Avenues of the World Travel is excited to see you there! For questions about the expo, please call us at 928-556-0853 or email Daniela@ avenuesoftheworld.com FBN

Daniela Harrison is a Travel Advisor and Director of Marketing at Avenues of the World Travel in Flagstaff, AZ. For questions, please reach out via 928-556-0853 or Daniela@avenuesoftheworld.com.

For more information about travel hot spots, lesser known gems and travel tips, hear from Avenues of the World co-owner Monika Leuenberger on Zonie Living at https://starworldwidenetworks.com/ episodes/exploring-world-travelhot-spots-lesser-known-gemsand-the-solitude-of-the-arizona-trail-video

Our track record of excellence goes back to 1977. Today, we’re one of the top 10 highestproducing real estate brands in Arizona, consistently working to exceed our clients’ highest expectations. Why settle for anyone else, when our REALTOR® experts are only a phone call away?

26 Flagstaff Business News // SEPTEMBER 2023 flagstaffbusinessnews.com We’re here when you need us. The Children’s Studio at The Guidance Center. Behavioral health services for teens, youth, and families. Counselors Therapists Two board-certified child and adolescent psychiatrists ABA and cognitive behavioral therapy tgcaz.org (928)527-1899 We’re here when you need us. The Children’s Studio at The Guidance Center. Behavioral health services for teens, youth, and families. Counselors Therapists Two board-certified child and adolescent psychiatrists ABA and cognitive behavioral therapy tgcaz.org (928)527-1899 We’re here when you need us. The Children’s Studio at The Guidance Center. Behavioral health services for teens, youth, and families. Counselors Therapists Two board-certified child and adolescent psychiatrists ABA and cognitive behavioral therapy tgcaz.org (928)527-1899 Realty Executives of Flagstaff Bringing Excellence to Homeownership 15 E Cherry Ave. Downtown Flagstaff 928-773-9300
OF FLAGSTAFF
//
//
This is your chance to meet face to face with representatives of renowned cruise lines, hotel chains and tour operators to get the inside scoop on all things travel. Have you wondered what the new travel hot spots are for 2023 and beyond? Stop by the event and find out!

Mountain Sports Elevating Conservation Support to the Cosmos

Mountain Sports was founded on a love for the outdoors and excitement about adventures in nature’s wild places. Mark Lamberson, who founded the company with his brother, Bruce, knew early on that he wanted to share the success of the business with the community by supporting local non-profit organizations with a passion for environmental education and conservation.

Grand Canyon Trust was among the first to benefit from special events created at Mountain Sports Flagstaff. As the business grew and its partnership with Patagonia evolved, Mark adopted Patagonia’s 1% for the Planet philosophy, a commitment to donate at least 1% of annual sales directly to environmental organizations.

Non-profits that became a natural fit and are thus eligible to receive funding as a 1% for the Planet Environmental Partner include The Ar-

boretum at Flagstaff, Grand Canyon Wildlands Council, Grand Canyon Youth and Friends of Camp Colton, to name a few.

This summer, Mountain Sports Flagstaff owner Lisa Lamberson, Mark’s daughter, became more aware of the efforts being made by the Flagstaff Dark Skies Coalition with its mission: To celebrate, promote and protect the glorious dark skies of Flagstaff and Northern Arizona through successful dark sky practices.

“I was thrilled to learn that the American Astronomical Society recently recognized the City of Flagstaff and Coconino County as ‘the most successful examples of dark skies protection in the world,’” she said. “‘What a powerful statement about the values of our community!’ I thought. And I learned this is largely because of the tireless efforts of the Flagstaff Dark Skies Coalition and others who have been promoting

the benefits of dark starry nights and successfully encouraging residents and visitors to prevent light pollution from flowing into our spectacular view of the universe.”

As a result, thanks to Lisa Lamberson, the Flagstaff Dark Skies Coalition is now a 1% for the Planet Environmental Partner, supported by Mountain Sports. Lisa and Mountain Sports representatives plan to participate at the annual Flagstaff Star Party, a free, three-night star-gazing event, Sept. 21-23, in Buffalo Park.

“I think the community doesn’t often know the amazing dark-sky efforts that have been going on for decades here and the remarkable status we enjoy as the first International Dark Sky City,” she said. “I am thrilled about our relationship with the Coalition and that Mountain Sports can help create broader awareness about the value of dark starry skies.”

The Coalition invites stargazers to look for the Mountain Sports table at the Flagstaff Star Party and congratulate the family business as a Dark Sky Champion! FBN

Mountain Sports is celebrating its 50th anniversary with free public activities September through November. For more information, visit MountainSportsFlagstaff. com.

For more about the Flagstaff Star Party, go to FlagstaffStarParty.org.

@flagstaffbusinessnews SEPTEMBER 2023 // Flagstaff Business News 27 Downtown Flagstaff 24 N. San Francisco Street mountainsportsflagstaff.com Open Daily | (928) 226-2885
Mountain Sports owner Lisa Lamberson says she is thrilled to partner with the Flagstaff Dark Skies Coalition to support its mission of awareness and protection for Flagstaff’s starry nights.
Acupuncture Hormone Therapy Skin Tightening Injectables Call or book your appointment online. (928) 863-6086 thevitalitydoctor.com 7255 Yancey Lane, Flagstaff, Arizona 86004 Now open in Flagstaff and seeing new patients.
Photo Courtesy of Kristen Carnes

The Guidance Center: Believing in Positive Possibilities for Every Person

While the Guidance Center has helped Northern Arizonans for 54 years, not everyone is familiar with our mission and the work that we do. As an organization, we are committed to creating healthy communities, which means supporting individuals and families in their journeys to mental well-being. We are here when you need us.

One in five Americans lives with a diagnosable mental illness. Our skilled staff members and health care teams provide immediate access to expert mental health services in Flagstaff and throughout the region.

The Guidance Center offers a wide range of mental health services, from individual, group and family therapy, to inpatient hospitalization and outpatient treatment programs. Our 24-hour crisis stabilization unit and newly remodeled, 16-bed inpatient

psychiatric hospital provide stabilization, observation and psychiatric treatment services for anyone in need.

Also, we are here when you need us for substance use issues. The Guidance Center’s inpatient and outpatient programs support our members as they make positive changes to their habits and lives. Focusing on a shared goal of building resiliency, our team of experts brings knowledge and compassion to our neighbors seeking freedom from drugs and alcohol.

The Children’s Studio at the Guidance Center offers a continuum of services for youth and families facing mental health concerns or emergencies. With board-certified child and adolescent psychiatrists and psychologists, and a team of trained support staff, our focus is on the long-term health and well-being of families. We offer applied behavior analysis, and our interventions help improve communication and social skills, or stop aggression, self-injury and tantrums.

Finally, The Guidance Center is a proud community partner. Our doors remained open through the pandemic so we could help anyone with behav-

ioral health challenges or immediate resource needs. The Guidance Center campus also housed an Assistance Center for people impacted by last year’s wildfires, offering recovery services and emergency supplies. Partnering with others for the wellness of our communities is a priority focus for us at The Guidance Center.

When you or a loved one is working through a mental health concern, or working to improve general mental well-being, The Guidance Center is here when you need us. FBN

Devon Forrest is the CEO of The Guidance Center, located at 2187 N. Vickey St., Flagstaff, AZ 86004. For more information, call 928-527-1899 or visit www.tgcaz.org.

28 Flagstaff Business News // SEPTEMBER 2023 flagstaffbusinessnews.com
Headlines 2000 Hair Studio • CDC Compliant hair studio • Over 16 years Flagstaff experience • Men’s specialty cuts • Curl/cut/color • Specialty events Call me to get your hair love: 928.600.3142 Located at 113 East Aspen Ave. Flagstaff, AZ 86001 By
New Year, New Knees A-– Ia-Game On: ‘Flagstaff Local’ Shopping,RewardsHelping, GivingHarnessing the Wind region ACCC C-LAB Opens for Students Hands-On Foundation C-$19.99 Per year Delivered right to your mailbox. www.flagstaff businessnews.com/subscribe // The Children’s Studio at the Guidance Center offers a continuum of services for youth and families facing mental health concerns or emergencies. With board-certified child and adolescent psychiatrists and psychologists, and a team of trained support staff, our focus is on the long-term health and well-being of families. //

Welcoming CCC Comets to Fall Semester

As we embark on the fall 2023 semester, I am filled with a profound sense of gratitude and excitement. The energy on campus is palpable, and it’s not just the crisp autumn air. Our enrollment numbers are up, and it’s heartening to see so many new and returning faces eager to embark on their academic journeys at Coconino Community College.

First and foremost, I want to extend a warm welcome to each and every one of you. Whether you’re a first-time student, returning after a hiatus, or continuing your academic journey, you are an integral part of the Comet community. Your dreams, aspirations and dedication to learning inspire us every day.

Our commitment to your success is unwavering and this is evident through our Comet Promise. We understand the challenges many face in accessing higher education, and this promise is our pledge to support you every step of the way. It’s our way of ensuring that financial barriers don’t stand in the way of your dreams.

Speaking of dreams, our partnership with Northern Arizona University remains robust. This collaboration ensures a seamless transition for those of

you who choose to further your studies. Together, we’re building bridges to bigger opportunities, ensuring that you can “Start Small, Go Big.”

Now, let’s talk about some exciting developments on the Career and Technical Education (CTE) front. Thanks to a generous $750,000 grant from the Lowe’s Foundation, our CTE programs are poised for significant enhancements. This grant will enable us to invest in state-of-the-art equipment, expand our program offerings and provide even more hands-on training opportunities. Our commitment is to ensure that you are not just job-ready but future-ready.

At CCC, we are guided by:

Student Success: Our primary focus is you. From our dedicated faculty to our extensive support services, everything we do is geared toward ensuring your success both in and out of the classroom. We’re here to support your academic journey, providing the resources and guidance you need to thrive.

Community Engagement: We believe in the power of community. Our strong ties with local businesses, organizations and institutions like NAU ensure that our curriculum remains relevant

OneAZ Awards Thousands to Flagstaff-Area Non-Profits

and that our students have ample opportunities for real-world experiences. We’re not just a college; we’re a community hub, and we’re dedicated to serving the needs of Coconino County and beyond.

Organizational Excellence: We are committed to continuous improvement. The Lowe’s Foundation grant is just one example of how we seek out opportunities to enhance our offerings. We’re always looking for ways to innovate, expand and ensure that CCC remains a premier institution of learning.

I want to reiterate how thrilled I am to welcome you to this new academic year. The journey of a thousand miles begins with a single step and by choosing CCC, you’ve taken a significant step toward a brighter future. Remember, at Coconino Community College, you can “Start Small, Go Big.” Here’s to a semester filled with discovery, growth and success.

Go Comets! FBN

Dr. Eric Heiser is the president of Coconino Community College.

OneAZ Credit Union is excited to award $40,000 in grants to eight Flagstaff and Sedona-area non-profit organizations as part of its Community Impact Grant program. Each organization will receive $5,000 toward a program or initiative that supports one of OneAZ’s Five Pillars – Children’s Health, Food Banks, Financial Education, Veterans’ Interests and Local Youth Programs.

“Our Community Impact Grant program is one of the most powerful ways we can change lives in Northern Arizona,” said OneAZ President and CEO Brandon Michaels. “This year’s record-breaking grant giving will impact more people in Northern Arizona than ever before! The only reason we’re able to give back at such a tremendous rate is because of our membership. Together, they’re helping us build a brighter future for all Arizonans.”

This marks a record-breaking year for the OneAZ Community Foundation’s Community Impact Grant Program, as OneAZ is providing $330,000 in Community Impact Grants to 66 Arizona non-profit organizations. Since 2016, the OneAZ Community Foundation

has supported 63 Flagstaff and Sedona-area non-profits with $175,500 in donations.

Flagstaff-area organizations that will receive a 2023 Community Impact Grant include:

ƒ 1501 Foundation – Sedona, Veterans’ Interests

ƒ Flagstaff Family Food Center –Flagstaff, Food Banks

ƒ Habitat for Humanity of Northern Arizona – Flagstaff, Financial Education

ƒ High Country Lactation Care –Flagstaff, Children’s Health

ƒ Native Public Media – Flagstaff, Local Youth Programs

ƒ Northland Christian School of Flagstaff – Flagstaff, Local Youth Programs

ƒ Protective Mothers Justice –Munds Park, Children’s Health

ƒ Sedona Community Food Bank –Sedona, Food Banks

Funding for the Community Impact Grant program is made possible in large part through OneAZ members’ debit card usage. Each time a member uses the OneAZ debit card for a purchase, OneAZ donates one cent to the Foundation. FBN

Choosing the Right Aesthetic Treatments for You

These days, there are so many options to assist in decreasing the effects of aging and we can reap the benefits of many of the procedures that are available. It can be overwhelming to know where to start first. The Vitality Doctor can make it easy for you by creating a facial/body rejuvenation plan that best fits your aesthetic needs. Here are some options that I use in the practice that have been showing some fantastic results. Many treatments can be stacked for ultimate results. We make it a priority to follow your facial rejuvenation plan that is customized for your needs.

OPTIONS FOR FACIAL, BODY REJUVENATION

1. RF: Radiofrequency TreatmentsTempsure or Pelleve RF treatments  This RF technology heats the dermal layer to the correct temperature that induces collagen production, lifts, tightens and plumps the skin. It is best for the full face, neck, arms, belly and thighs. After a series or three to six monthly treatments, it is recommended to be maintained quarterly, or at minimum once yearly, for best results. It is like a hot rock massage and there is no downtime.

2. Dysport- Botox Botulism toxin is injected into the facial muscles and temporarily minimizes angry lines, crow’s feet, forehead wrinkles and small lines around the mouth/lips. It is more preventative in allowing these lines to become less defined with regular quarterly treatments.

3. Fillers Hyaluronic acid is injected into spaces of volume loss associated with the aging face. It is best to fill around the nasolabial groove, mouth, cheeks, lips and eye troughs. Most fillers last about six to nine months depending on which type and area treated.

4. PDO Threads: A minimally invasive treatment for lifting the face and neck without surgery

The fact is, PDO threads (polydioxanone) absorbable sutures have been used in surgeries since 1911. They have been utilized in the orthopedic and cardiovascular surgical world through the last three decades. PDO threads have been gaining popularity in the aesthetic world as a non-surgical, minimally invasive procedure that shows visible results in lifting and for facial rejuvenation by inducing collagen regeneration. There are several different thread companies that specialize in designing threads used for aesthetic purposes, but few are FDA cleared.

MINT- Minimally invasive non-surgical threads are FDA cleared for facial rejuvenation and immediate lifting of the jowls, eyebrows, mid, lower face, neck and some body parts, such as arms and above knees. The PDO threads are placed just under the skin and are designed to lift the tissue. The body creates collagen around the thread that dissolves in six to nine months, with the collagen building results lasting for a year to 18 months. There is little downtime and minimal or no bruising.

5. Microneedling with Red Light Micro-needling is a minimally invasive skin rejuvenating procedure that involves the use of an oscillating needle pen. The mechanical action of the pen allows the needles to puncture the skin at a certain therapeutic depth to induce collagen and elastin production in the dermis. Because of the high RPMs of the dermal pen, the skin is parted, not damaged, allowing for the absorption of hyaluronic acid and other quality serums to enhance the rejuvenation process. Micro-needling improves the skin tone by reducing age spots, skin discoloration, pore size and stretch marks. It improves brightness and texture while tightening the skin. A series of monthly or bimonthly treatments may be recommended depending on the area being treated. It is usually recommended

to do one treatment per month for a set of four to six treatments to see the best results for areas of the face and neck. Body or scalp treatments may be bimonthly depending on the response to treatments.

Micro-needling stimulates the building of collagen resulting in more supple, tighter skin. It can reduce the appearance of scars and stretch marks and can treat acne. It is very beneficial in treating hair loss and has been shown in studies to have better outcomes than Rogaine.

We often combine the micro-needling treatments with red light therapy to better improve the chances to stimulate collagen regeneration and improve the skin quality and laxity. Red light has been shown to benefit fine lines and wrinkles, treats age spots, sun damage or dull skin. It can also aid in fat reduction, reduce inflammation and pain, and promote wound healing and hair growth on the top of the head.

6. Cleansing Internal Systems

Make sure to eat a healthy, clean diet, drink lots of water and focus on keeping your detoxification pathways open to allow your skin to look its best. It is also very important to think about what you are putting on your skin when using in

your personal products. Many are laced with toxins. Also, getting enough sleep can keep your skin more refreshed.

7. Get your Hormones Checked Hormone imbalance of aging can make skin appear thin and less supple. A simple blood test and hormone optimization treatments can help your skin look its best. FBN

Dr. Christina Kovalik NMD, LAc, The Vitality Doctor, is a naturopathic physician and acupuncturist specializing in hormone optimization, optimal health and vitality. She is a new Flagstaff resident, practicing since 2004, and opened her second location in Doney Park in 2020. For more information, visit thevitalitydoctor.com or call 928-863-6086.

@flagstaffbusinessnews SEPTEMBER 2023 // Flagstaff Business News 29

Are You a Hero?

Recent events at a mall in Indiana may have you asking yourself questions like, “Could I have been the hero in this event?” “What would I have done if I were there?” “What have I done to be prepared for the worst kind of human behavior?”

On July 17, a deranged individual walked out of a shopping mall bathroom and opened fire on the people in the food court. The first shots he fired were the first warning of the danger everyone was faced with. In high-stress, high-danger environments like this, humans typically do one of three things. The three Fs stand for Flight, Freeze of Fight. In

this case, one individual chose the latter and opened fire on the gunman, eliminating the threat to himself, his girlfriend and all the other shoppers. While his actions undoubtedly saved many lives, three people did lose their lives in that food court that day. What can we learn from this event?

One thing we should take away is that evil things can happen anywhere. No one who went to that mall that day feared they might be the victim of a mass shooting, but they were. We need to be constantly vigilant about our surroundings and be aware that the worst could happen at any time.

When evil individuals choose their targets, they typically pick places where they expect little to no resistance. They don’t plan to have to

Tip of the Month:

defend themselves because they don’t expect a fight. In this case, the mall was posted as a firearms-free area. That post clearly failed to deter the shooter and, perhaps, even encouraged him to select that location to target. If there is anything that these events have taught us, it is that gunfree zones do not work. While the hero of this story violated the gunfree zone signs, they were mall policy, not law, and there are people alive today that would not be had he made a different choice.

How would you have reacted in a similar situation? Have you actually trained in a high-stress environment and determined exactly what you are and are not capable of? In this case, the hero and shooter were almost 40

yards apart. It’s safe to say that is a long distance to engage with a pistol. When was the last time you engaged a steel silhouette at 40 yards? Training in live fire video simulators can better prepare you to both make the right decisions and understand how you may react should you ever face a situation like this.

Mass shootings typically end when the shooter is challenged by a law enforcement officer or, in about 5% of the cases, an armed civilian. Once the shooting has stopped, there are still lives to save. Those who were injured need immediate medical attention.

Have you attended a “Stop the Bleed” course so you know how and when to properly apply a tourniquet? The free course covers the latest philosophy

relating to the use of a tourniquet –and it’s significantly different than in the past. I encourage you to attend the class, it’s two hours of information that could save your or your loved one’s life.

Nothing in this article is intended to suggest violating any laws. You need to be aware, prepared and committed to staying safe. FBN

Rob Wilson is the owner (with his wife, Elise) of Timberline Firearms & Training in Flagstaff. They offer a full line of firearms, accessories, safes and ammunition along with Liberty Safes. For more information, visit timberlinefirearms.us.

30 Flagstaff Business News // SEPTEMBER 2023 flagstaffbusinessnews.com We accept all insurance, have a 100% Guarantee, offer FREE Mobile Service, and repair future chips for FREE. LOCALLY OWNED FOR 30 YEARS • LIFETIME WINDSHIELD REPAIR WARRANTY • LIFETIME INSTALL WARRANTY • VOTED BEST AUTO GLASS SHOP 2018 Auto Glass Tinting Auto Detail Accessories Paint Protection Film inspectorsauto.com | (928) 774-1125 2332 E Route 66 •Flagstaff, AZ 86004
Disconnect all outside garden hoses from wall hydrants in winter. Frost proof hose bibs require your hose to be removed for adequate draining of the barrel which is hidden inside the wall of your house and subject to freezing if not drained. 6993 N. Columbine, Flagstaff, AZ 86004, Tel (928) 526-7006 | (928) 526-6231 www.intermountainaz.com | admin@intermountainaz.com Let our family take care of yours!

Lake Mary a few miles down the road.

“For several years, the Cancer Center in Flagstaff sponsored a threeday retreat for cancer survivors,” said former Registered Nurse Angie Sanserino. “Arizona Mountain Inn & Cabins provided a tranquil environment. The ponderosa pines made it the perfect setting to promote healing and the participants always looked forward to returning the next year.”

Previous owner Ray Wanek left a love note to his wife posted on a tree near Cabin #1. A few lines of the poem read:

In the Spring of ‘53

Underneath this very tree.

I asked Pauline to marry me….

Maximum occupancy for Arizona Mountain Inn & Cabins is 110. “Downtown Flagstaff is about four miles away, but it feels like we’re so secluded. We’re probably one of the most unique properties in Flagstaff,” said Mary.

“We have stayed a bunch of times on and off for the last 25 years and we just love it,” said Phoenix resident Tyler Meeker. “It’s children- and pet-friendly and there’s plenty of wide-open space, but it’s still close to downtown Flagstaff. We’ve stayed in almost every cabin and even had a family reunion and rented their hogan. Winter is fun there, too.”

Catering to their bed and breakfast guests, the Bostwicks have incorporated an impressive early morning menu featuring their Breakfast Egg

Bakes. “These are individual casseroles that we make in-house using fresh veggies and meats and creamy cheeses like Gouda and Jarlsberg,” said Mary.

A few of their selections include their Spicy Fiesta Breakfast Bake with seasoned pork chorizo and mild green chilies, a Veggie Breakfast Bake with sautéed mushrooms, tomatoes and a touch of basil and their newest creation, the Sweet and Creamy French Toast Breakfast Bake.

“Arizona Mountain Inn & Cabins is a great asset to the community,” said City of Flagstaff Business and Retention Manager John Saltonstall.

“It’s a piece of Flagstaff you can visit and get a chance to experience the

Flagstaff that everyone loves.”

Most of the Bostwicks’ time is spent running their business, but Mary does find time to teach Jazzercize and Brian is an avid motorcyclist.

Arizona Mountain Inn & Cabins is located at 4200 Lake Mary Road. For more information, call 928-774-8959 or visit www.arizonamountaininn.com.

LAST TIME I THANKED MY YOUNGER SELF

(Mary) I don’t normally thank my younger self, but I’m glad she survived her wild and crazy younger years. So ‘thank you,’ young Mary.  (Brian) Typically, I’m upset with my younger self for not taking care of my body better.

MY ROLE MODEL

(Mary) My mom. She was a young, divorced housewife with no education. She was able not only to survive but turn her life around and now she is comfortably retired – and she did that all by herself.

(Brian) My dad and my uncles are my role models. They are all entrepreneurs, but the best part about it is three of my uncles are blind. That never stopped them from living a successful life. Their stories are very amazing and inspiring.

MY GUILTY PLEASURE

(Mary) Lay’s Stax or Pringles potato chips.

(Brian) Mary is an amazing bak-

er. Her cakes and cookies are absolutely my guilty pleasure.

CHARACTER QUALITIES I MOST ADMIRE

(Mary) Integrity and a sense of humor. (Brian) Passion and self-confidence. One of my best friends moved from another country with nothing and in 23 years built a business and has been recognized as one of the best in his industry. His passion and self-confidence to succeed are so rare. Failure is not in his vocabulary.

HOBBIES FOR THE FUTURE

(Mary) Cookie decorating.

(Brian) I would like to get my pilot’s license. FBN

“As a curious child, a hobby of mine was to look at homes and reimagine the spaces. Strange as it may sound, I would spend hours looking at architectural magazines, specifically, at renderings and floorplans and imagine placing furniture in those spaces. And then imagining what it would feel like to live in those homes,” she said. “Electing an interior design class in high school was like playtime and it was so much fun to select pattern, texture and color for projects.”

Harrison’s father would take her and her sister to walk through newly framed homes in their Flagstaff neighborhood after church on Sundays. “It was like playing in a treehouse and it was so much fun to pretend the homes were finished and that we were going to move in,” she said. “Still to this day, I love the smell of lumber and new construction, so nostalgic.”’

Today, Harrison says homebuyers are seeking turnkey comfort and living in smaller spaces now more than ever because of affordability, higher interest rates and inflation. “The tiny home movement has swept the nation. The reason for this shift is the practicality of reducing monthly

rent or mortgage payments as well as utility bills. People are buying freedom and flexibility these days, not just the American Dream. They are simplifying their life, focusing more on lifestyle versus the white picket fence.”

During the Home Tour, Harrison was able to exhibit the kind of home people are looking for today.

“One of our volunteers was asking guests throughout the day about their favorite home and it was, by far, Lori’s house,” said Stallings. “A home that’s beautifully decorated and thoughtfully renovated is a big draw – that’s what we learned. It doesn’t have to be big and flashy.”

“This was the opportunity to be on stage and hear both the good and bad

from the audience,” she said. “I’m so thankful I overcame the fear of putting myself out there and opened up my home. The responses were overwhelmingly positive and felt like validation of my vision and execution.” FBN

@flagstaffbusinessnews SEPTEMBER 2023 // Flagstaff Business News 31
INN continued from page 14
Brian and Mary Bostwick have a special fondness for Cabin #9, where they spent their honeymoon 25 years ago. A framed poem is posted to the right of the front door written by Mary to Brian.
HOME TOUR continued from page 16
An evening view of Cabin #8 just after a snowfall earlier this year captures the charm of winter in the mountains. Photos by V. Ronnie Tierney, Fresh Focuses Photography Zion Realty agent Lori Anna Harrison showcases an example of what home buyers are looking for today with these before and after images of her renovated smaller home. She added modern finishes throughout, including a travertine fireplace wall, skylights to bring in natural light, matte black hardware and luxury vinyl tile. Photo courtesy of Shane Brandolini, Flagstaff Real Estate Photography

ASTORIA continued from page 4

“Restaurant owners don’t have a real life,” said Levi. “It seems like we are always working, even when we go home. But we love what we do and really enjoy seeing the smiles on our customers’ faces after a meal.”

The dining room at Astoria International Bistro can support events and small concerts and will be hosting a Diva Dinner with the Cottonwood Hālau Hula Nāpuaokalei ìlima Hula group.

“I had a wonderful dinner at Astoria International Bistro and saw that there was a lot space for events so I asked Svetlana and Levi if they would be willing to let our hula group host an event and she liked the idea,” said Cottonwood hula student Christine Bryson.

“Under the direction of our lead instructor Kehau Chrisman, our event will feature hula dancing and our Diva Dinner, a buffet with delicious entrees, salads and bruschetta board,” said Bryson.

Tommy Kling has worked at Astoria International Bistro since opening day. “I was born and raised in Camp Verde and grew up eating Eastern food, which is why I accepted this position. The food is authentic, and I receive a lot of comments about how it tastes just like their mom or grandmother used to make it. It’s been fun, I like my job a lot and I learn something new every day.”

“We visited with friends from Sedona and we all agreed that the food was excellent,” said Office Manager Patty Jonas, of Old World Guns. “The flavors were very new to us. A nice surprise was their beer-tasting event sponsored by Verde Brewing Company. It was very delightful and fun, and our friends had a blast.” FBN

Astoria International Bistro is located at 348 S. Main Street in Camp Verde. For more information, call 928-567-6565 or visit www.astoria-international-bistro.com.

TRAFFIC continued from page 12

better pedestrian and cycle path provisions with improved safety.”

The surveys Shimoni is referring to are the Flagstaff Trip Diary Survey of Community Travel Patterns, carried out periodically by Metroplan Flagstaff since 2006. The third and most recent iteration of that study showed that the community is clearly very car dependent, with 77% of respondents saying the automobile is their primary mode of transportation. However, the results also show people are willing to make changes, with 62% expressing a willingness to switch transportation mode, for at least some of their trips, with bicycles (currently accounting for around 7% of trips) being the preferred shift. Walking trips, by comparison, currently account for 12% of all trips and public transit 4%.

What would encourage people to make a shift to different transportation modes? And how much of a change does Flagstaff need to make to achieve its stated 2030 sustainability goals? See “Flagstaff’s Transportation Future, Part Two” in the Flagstaff Business News October edition. FBN

NAU continued from page 8 parking lots to help NAU achieve its sustainability goals.

Flagstaff residents suggested improving parking access to campus for the general public.

Josh Maher, NAU associate vice president for community relations, said NAU is committed to improving campus access and signage so visitors can easily navigate to their destination. A new formal entryway is a possibility.

As it is, Flagstaff visitors might not realize there is a major university here as they drive through the city, Maher said.

Project manager Iacona said NAU has been studying a possible new gateway to the campus at the Y-intersection where West Route 66 merges into Milton Road. It’s one of the city’s most congested intersections.

“Any project and anticipated impacts would be reviewed,” said Doug Nintzel, Arizona Department of Transportation spokesman. “The review process can determine what, if any, mitigations would be required.”

The master plan will make recommendations for proposed demolitions, renovations and new construction of campus buildings on the existing 829-acre campus. The plan is designed to honor the architectural history of the campus and optimize existing buildings before building new ones.

communicating with each other. The way we saw the other day go from smoke to a sweeping blazing fire rushing through, we are all super on edge and hyper-alert.”

About 20 miles away in Lahaina, many lost their businesses and their homes. “The town I called home for 16 years is gone,” said Surf Dog Maui owner Donny Travaglia. “The old neighbors and friends I have been able to reach have lost their homes. I don’t know what to do about the future of my business right now because there are so many unknowns. Just taking it day by day, trying to help anyone who needs it.”

NAU is planning three new housing projects over the next decade, including one on central campus to replace the one-story Gateway Student Success Center, Ott said.

Undergraduate enrollment on the NAU campus was just over 20,000 in the spring semester. It is expected to be close to that this fall. The university projects significant growth in the next decade but does not have enrollment projections 10 years out, Ott said.

NAU opened in 1899 as Northern Arizona Normal School. It was granted university status in 1966. The historic North Quad features original Moenkopi sandstone buildings, including iconic Old Main. Central campus has buildings from the 1950s to the ‘70s, along with contemporary structures, such as the Science and Health Building, Science Labs and Communications Building. South Campus buildings are close to 50 years old.

Some of the buildings are old and susceptible to water damage, said Jay, a second-year geology student and NAU full-time custodian who declined to give her last name for privacy reasons.

“The Science Building flooded last year from all that snow,” she said. “For a while, the walls near the floor and stuff were just wrecked. I think a lot of that kind of ties into how these

buildings are old and could use a bit of renovation.”

Aside from that, Jay said her biggest issue to improve NAU is reducing tuition costs. Undergraduate tuition for Arizona residents is $11,352 for the 2023-24 academic year.

Acacia Worsley, a sophomore studying hotel and restaurant management, had a modest suggestion for improving the campus.

“I’d like to see more seating areas. I know there’s some benches and stuff but maybe some more group areas where people can hang out inside.”

Getting around campus has not been a problem for her.

“I use my scooter mostly and I also use some of the bus transportation,” she said. “I think it’s really good.”

The previous NAU master plan was completed in 2010 with a minor update in 2015, Flugstad said.

The plan will address the changing nature of higher education with online classes and the advent of artificial intelligence and robots.

“It has changed significantly since the pandemic,” Maher said. “We’re taking a look at how we use our space. In the past, education was delivered in person…but things will continue to evolve.” FBN

the Rez and they’re pretty raw.”

Frost says the problem is huge and multi-layered, including incidents of dog packs killing a child or elder. “Stray dogs also carry zoonotic diseases such as tick-borne infections and eyeworm,” she explained. “Just a few weeks ago, the Navajo Nation announced its veterinary clinics will no longer offer small animal care, which of course will exacerbate the problem. The last tribal veterinarian resigned last year, so there are currently no tribal veterinarians.”

It is daunting to keep up with the demand for low-cost, spay-neuter clinics on the reservation, although at least three non-profits come out to offer such clinics.

“There are animal shelters on the Nation, but the kill rate is so high most people don’t like to take their unwant-

ed pets there, so they just turn them loose,” Yurth said.

Some pet supply stores, such as Petco in Prescott, are helping the non-profits by supplying free food for homeless animals.

Individuals can help by fostering a dog or covering the cost of a spay-neuter surgery.

“It’s about getting the word out so people understand about these 500,000 stray animals across four states that have no place to call home,” Frost said.

The organization is starting a Blackhat network of volunteers in Prescott.

For more information, interested parties should visit blackhathumanesociety.org. FBN

Reports estimate it will cost more than $5.5 billion for Maui to recover. With tourism substantially down since the fires, owners believe their small businesses will struggle and many may not come back.

Among those coming to Maui’s aid, news reports say Amazon founder Jeff Bezos, who owns a house on Maui, and his fiancée, Lauren Sanchez, have pledged $100 million to help the island recover. Oprah Winfrey, also a Maui resident, reportedly paid for support to help evacuees.

In Arizona, Scottsdale-based golf equipment and apparel company PXG announced a $1 million donation to Team Rubicon, a veteran-led disaster relief organization.

“Team Rubicon quickly coordinates and deploys trained military veterans, first responders and civilians as volun-

teers for disaster relief efforts,” PXG founder and CEO Bob Parsons stated.

“We have witnessed the dedicated volunteers who make up its ranks fall in to embrace and empower devastated communities. Today, we look to bolster their efforts in Maui and help their boots on the ground to do what they do best.”

Cash donations are what residents say they need most, which can be sent directly to individual businesses and also to organizations such as HawaiiCommunityFoundation.org/mauistrong and MauiUnitedWay.org.

“Every donation brings tears to our

eyes,” said Summer.

Meanwhile, in the midst of ashes and epic losses, words of hope and gratitude can be found. While standing on a dock in Maui loading supplies for the people of Lahaina, Maui physical therapist Dr. Amanda Eller sent this text, “There are so many people helping. The kindness of humanity and the community pulling together on this island is awe-inspiring.” FBN

For more, visit “Maui: An Island in Pain” on Zonie Living at https://starworldwidenetworks.com/episodes/maui-an-island-inpain-how-we-can-help-video.

32 Flagstaff Business News // SEPTEMBER 2023 flagstaffbusinessnews.com
A fan favorite dinner includes Italian wines with lamb shank and mashed potatoes. Photo by V. Ronnie Tierney Fresh Focuses Photography Eddie and Summer Teixeira reloaded their vehicle with supplies after their initial evacuation on Tuesday, Aug. 8. Photo courtesy of Summer Teixeira MAUI continued from page 15 DOGS continued from page 19

and outdoor living, for example, using minimalist designs and natural materials like wood, stone and lots of glass, to showcase the breathtaking views of the surrounding landscape,” said Roberts. Village Camp Flagstaff delivers stunning views of the San Francisco Peaks from its 50-acre site in Bellemont, surrounded by Coconino National Forest.

Glamping Adventure Cabins at Village Camp Flagstaff are constructed by Cavco Industries, the leading

manufacturer of park models, cabins and cottages. They are fully furnished and provide sleeping arrangements for four to eight people. Pet-friendly cabins are also available.

Shared amenities include a community center, pool and spa, general store, bar and bistro, lounge area with indoor firepit, outdoor patio and event lawn. The property offers a Summer Concert Series and movie nights as well.

MOUNTAIN RETREAT OWNERSHIP OPTION

“We are offering ownership for our glamping Adventure Cabins, which also sets Village Camp apart [from other glamping resorts]. Our brand promise is ‘Creating shared memories through outdoor adventure’ because we are trying to build a community of people that want to connect with the outdoors and other like-minded individuals and families,” said Roberts.

Adventure Cabin ownership includes property maintenance and access to Village Camp’s professionally managed vacation rental program. Ownership perks include early access to event tickts, celebrity chef dining experiences and winetasting events.

RV SITES WITH SHARED AMENITIES

RV sites are reportedly larger than many other RV resorts. Upgrades include firepits or a full fireplace and

grill. Amenities including programs, activities and events.

According to Grandview Research projections, the global glamping market measures $3.15 billion for 2023 and is expected to grow 10% annually to $5.93 billion in 2030. FBN

Village Camp Flagstaff 1 VC Drive, Bellemont, AZ www.villagecamp.com/resorts/flagstaff

@flagstaffbusinessnews SEPTEMBER 2023 // Flagstaff Business News 33
The Village Camp concept promotes living simply and efficiently with shared community spaces. Adventure Cabins are designed to create a smaller footprint and are available for ownership. Courtesy photos VILLAGE CAMP continued from page 3

some dressed in 1970s attire.

Many guests remembered the Tiffany Tree Lounge and the impressive stained-glass tree hanging over the bar. The tree was removed when Little America underwent a complete revitalization in 2016-2018. However, the glass leaves were repurposed by a local artist and fashioned into necklace pendants. Many in the crowd wore the stained glass necklaces.

The two-and-a-half-year, multiphase remodel was completed in 2018 by Loven Contracting, Ruscitto Latham Blanton and Neilson Engineering. Little America Flagstaff with its 247 rooms, is the only AAA-approved Four Diamond hotel in the city.

Little America Flagstaff is part of Grand America Hotels & Resorts (formerly Little America), a chain of eight hotels and resorts in Arizona, California, Idaho, Utah and Wyoming. The lodgings are owned by the Robert Earl Holding family, which also owned the Sinclair Oil Corporation from 1976 to 2022.

“Fifty years ago, it seems so long ago, but there have been so many great people. We wouldn’t be here without you,” said Holding. “We look forward to the next 50 years.” FBN

Little America Flagstaff

2515 E Butler Avenue Flagstaff, AZ 86004 928-779-7900

https://flagstaff.littleamerica.com

MOUNTAIN SPORTS continued from page 1

friends, were treated like family.”

The Mountain Sports story began in Casper, Wyoming, when two young men who loved to ski, Mark Lamberson, 22, and his brother, Bruce, 20, wanted to start a business, earn at least $100 a week each and have time for their favorite sport. With a $20,000 loan from a close family friend, they opened Mountain Sports, which became the source for all things alpine skiing and the place to go to find out about the next great outdoor activity before it hit mainstream America.

“We were passionate outdoor enthusiasts ourselves,” said Mark. “We first had a ski shop and then camping and backpacking were becoming new outdoor sports in the ‘70s, beyond Boys Scouts and Girl Scouts. We were early adopters of all these things – water skiing, mountain biking, windsurfing, snowboarding – we’d try them out, buy the gear and our excitement about the next new sport would lead to other people wanting to do it, too.”

“We were having fun and didn’t realize we would be participating in sports that didn’t even exist when we opened the business,” said Bruce Lamberson, who still owns and operates the Casper store. “It was at a time when there was this whole culture shift in America. The Vietnam War was happening, hippies wanted to be outside and there was an emergence of outdoor specialty stores.”

SignatureStudioTaxidermy

USDA approved facility for receiving sport hunted trophies from around the world. This also includes all deer, and turkey from Mexico.

Trophy Room Design- We can assist you in designing a trophy room display to complement your collection. We can assist with lighting, layout, murals, and dioramas. Custom pedestal and base work available.

Crating and Shipping- We crate and ship around the world, and have discounts with many major trucking companies.

Rush Orders- Rush orders are available on request for an additional fee.

Stock Taxidermy- We have an assortment of legal capes, antlers, and horns that can be mounted in a pose of your choice.

(928) 526-0456

www.signaturetaxidermy.com

sigtaxi@msn.com 5440 E Commerce Ave

Flagstaff, Arizona

In fall 1973, Mountain Sports opened with 100 puffy jackets in four sizes and three colors. “Nobody had ever seen these before. And they just sold, like, boom!” said Bruce. “Business was really simple back then. We were fearless, probably naïve, and full of energy.”

“We had a tiger by the tail,” said Mark. “From the very beginning, we had tapped into something that was taking off. Our business grew very quickly over the first seven or eight years, and we realized Casper was going to reach its full potential with no room to expand.”

DISCOVERING FLAGSTAFF, LIVING THE OUTDOOR LIFESTYLE

The brothers yearned to grow and that meant expansion into a new location. A friend advised them to check out an Arizona mountain town called Flagstaff. With a business assessment created by a Northern Arizona University business professor, Mark and Rosie made the move with their two young children, Bret and Lisa, and opened Mountain Sports on West Santa Fe Ave., downtown at the underpass in late summer 1980.

“Like many people, we moved to Flagstaff for the lifestyle,” said Mark. “It’s what unites all of us. Rosie and I jumped in with both feet.”

The Lambersons skied as a family. Bret and Lisa raced regionally and participated in Junior Olympics. Mark officiated races in the Olympics and coached na-

tional champions. “The outdoors was so important to all of us, and being part of Flagstaff provided such a wonderful sense of community,” said Rosie.

“We were hardwired as kids to love the outdoors, to live for it, to appreciate it. And there wasn’t any shortage of good gear,” said realtor Bret Lamberson, of Russ Lyon Sotheby’s International Realty, about growing up with his sister, Lisa, and Mountain Sports. “Our dad was adventurous in every respect. I remember wanting a BMX bike for Christmas one year and he said, ‘I have something you’re going to like even more. It’s really cool, called a mountain bike. You’re going to love it.’ And he was right!”

BUILDING COMMUNITY, CHAMPIONING CONSERVATION

Quality was always important to the Lambersons, and Patagonia soon became an important partner. “I remember walking their kids to school in the morning and reading them stories at night,” said Ric Hatch, a retired Patagonia sales representative, who quickly became part of the family. “They are really good people and we were able to do a lot of wonderful things together.”

Hatch would bring Patagonia overstock apparel to Flagstaff for one-day sales at Mountain Sports to benefit non-profit organizations. Grand Canyon Trust was the first to receive a portion of the proceeds.

121 E. Birch Avenue, Suite 408 Flagstaff, AZ 86001 Phone 928.310.9662 Fax 928.226.0303 Email: Rich@flagstaffbusinessnews.com www.flagstaffbusinessnews.com

Founder: Troy Bix

Publisher Rich Bussen | 928-310-9662 Rich@flagstaffbusinessnews.com

Advertising Manager Ann Herrington | 928-420-4407 Ann@flagstaffbusinessnews.com

Account Executive Regina Salas | 928-699-4272 Regina@flagstaffbusinessnews.com Tyler Hood | 928-440-0747 Tyler@quadcitiesbusinessnews.com

Editor Bonnie Stevens | 928-380-4349 bonnie.stevens@gmail.com

Copy Editor Carolyn Wendell | cwendell@gmail.com

Design & Production Rob Ghosh Design | rob@robghosh.com

Photography V. Ronnie Tierney, Fresh Focuses

Photography, Aspen ProMedia, Betsey Bruner, Sue Marceau

Contributing Writers

Betsey Bruner, Sue Marceau, Patty McCormac, Kevin Schindler, Bonnie Stevens, Veronica Tierney, Stacey Wittig

Flagstaff Business News is a publication of Flagstaff Business News, LLC and is distributed free each month to residents of Flagstaff, Sedona, Williams and Winslow. Reproduction of any portion of the publication is strictly prohibited without expressed permission. The publisher reserves the right to refuse any advertisements submitted to the newspaper and is not responsible for the claims of its advertisers.

34 Flagstaff Business News // SEPTEMBER 2023 flagstaffbusinessnews.com
Signature Taxidermy employs some of the world’s best artisans to ensure nothing short of the best for each of our customers, and their specific, one of a kind pieces.
LITTLE
page 1
Left: General Manager Fred Reese leads a champagne toast while wearing a Tiffany Tree pendant, created from the stained glass tree that once hung in the hotel’s lounge. Right: Stephen Holding, whose parents built the hotel, reminisces about 50 years of Little America Flagstaff. Photos by Stacey Wittig
AMERICA continued from

“We had the whole parking lot on the side of the store to use,” said Grand Canyon Trust Executive Support Director Darcy Allen. “It was great exposure for us to have a business as visible as Mountain Sports singling us out. At the time, we were promoting natural quiet in the canyon and advocating for restricting flights over air corridors to protect the backcountry experience. The family made these events really fun and I feel lucky to have known them. The town is lucky to have them as significant partners, helping to make this a wonderful community.”

Mountain Sports joined Patagonia in their commitment to the 1% for the Planet initiative, giving 1% of all sales to environmental and conservation efforts. The Flagstaff business has been able to grant more than $250,000 to local environmental partnering organizations like The Azulita Project, Friends of Camp Colton and the Grand Canyon Trust.

“Supporting these organizations has been super meaningful to me,” said Lisa. “Without our loyal, longtime customer support, none of that granting of funds would be possible.”

CREATING JOBS, LAUNCHING CAREERS

At one time, Mountain Sports had three stores in Arizona, two in Flagstaff and one in Prescott. In the early 2000s, the business narrowed its focus to

primarily an outdoor apparel store, offering mainly Patagonia clothing in Flagstaff’s historic downtown district.

As it has evolved, Mountain Sports has hired hundreds of employees, providing many college students with their first professional job.

“It was pretty cool to be nurtured by Mark and Rosie, who recognized what your potential might be,” said Sarah Morton, who continued in the outdoor recreation industry and later opened “Clear Water Outdoor” in Lake Geneva, Wisconsin. “The experience gave me a passion I didn’t know I had about connecting products with the outdoors and getting people into nature. I got my small business management degree from Northern Arizona University, but

Mountain Sports catapulted me into entrepreneurship.”

General Manager Brittany Montague has been part of the company for 15 years. “Ultimately, you work to pay for your life, but working at Mountain Sports turns into so much more. You feel encouraged and become passionate about being a contributing member of our community,” she said. “We’ve really established ourselves in the community and have always maintained that fun, relaxed atmosphere in the store. Customer service continues to be our No. 1 focus.”

STRUCTURING A MEANINGFUL LEGACY

For half a century, the name Mountain

Sports has been synonymous with outdoor adventure, and the legacy continues. “It is a fun-loving industry that cares deeply about the outdoors,” said Lisa.

She believes businesses should benefit their stakeholders and work effectively to minimize their impact on nature. “We hope to use the power of the business for a higher purpose, for social good. We are looking into becoming a Certified B Corporation [B Corp], which would give us the structure to be the kind of business that promotes social responsibility and has a lasting impact on society.”

Mountain Sports 50th anniversary activities include honoring local artists during First Friday ArtWalks, partic-

ipating and supporting the Flagstaff Star Party, Sept. 21-23, hosting a Trail to Tavern guided hike and pint night with The Arboretum at Flagstaff on Thursday, Sept. 28 and hosting a free grand celebration open to past and present employees as well as community members and partners at the Orpheum. The Friday, Nov. 3 celebration will include raffles benefiting the 1% for the Planet partnering organizations, stories of 50 years in retail, a slideshow of past employees and locations, a Stroll Highlands VIP lounge, photo booth and more. FBN

For more about upcoming Mountain Sports Flagstaff activities and events, visit mountainsportsflagstaff.com.

@flagstaffbusinessnews SEPTEMBER 2023 // Flagstaff Business News 35
Celebrating Here JUST FEELS NATURAL Flagstaff.LittleAmerica.com 928-779-7900
Lisa, shown here with her dad, Mark Lamberson, on an employee river rafting retreat, says Mountain Sports is part of a fun-loving industry that cares deeply about the outdoors. Courtesy photo Patagonia is the primary brand Mountain Sports sells. “Our customers know we focus on quality brands. Some share stories of having kept the same jacket for 40 years!” said Lisa Lamberson. Photo Courtesy of Kristen Carnes
36 Flagstaff Business News // SEPTEMBER 2023 flagstaffbusinessnews.com LET’S play! 928.776.5695 ★ BUCKYSCASINO.COM EAST HWY 69 & HEATHER HEIGHTS, PRESCOTT, AZ ©2023 An Enterprise of the Yavapai-Prescott Indian Tribe. NOW SERVING!Experience Prescott’s Newest Dining Destination, The Grey Room at Bucky’s Casino SMOKE FREE GAMING + LIVE ACTION CRAPS & ROULETTE THE NEWEST SLOTS + LIVE BLACKJACK + DAILY HAPPY HOUR

Turn static files into dynamic content formats.

Create a flipbook