Fish Friers Review Issue 2 2018

BRINGING THE FISH AND CHIP INDUSTRY TOGETHER SINCE 1913 ISSUE 2 // APRIL 2018

FOR MORE INFORMATION, AND HOW TO BECOME A MEMBER VISIT: WWW.FEDERATIONOFFISHFRIERS.CO.UK

WELCOME TO THE

REVIEW

CONTENTS

I would like to personally thank Darren for all his hard work and dedication to the NFFF, he has assisted many members along the way and championed the NFFF Quality Award. All at the NFFF wish him well in the future.

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Firstly, it is with regret that the Board have recently had to accept the resignation of Regional Director for Scotland, Darren Boothroyd.

Darren has now left the trade as a shop owner but is staying in the industry.

17-25

26-31

As one door shuts another door opens, and we are delighted to welcome Colin Cromar to the Board as newly appointed Regional Director for Scotland. Colin has great industry knowledge and has achieved a lot in his time in the industry.

I’m sure you, the NFFF member, will join me in welcoming Colin to the Board and look forward to seeing him at the various functions.

This month also saw the NFFF travel to Peterborough for the excellent Friars Pride FRY IT exhibition. It was a pleasure, as usual, to speak to so many fellow friers with the feeling captured being one of positivity around our industry.

FISH FRIERS REVIEW

I also visited the House of Lords as part of my involvement with the British Takeaway Campaign alongside Just Eats Head of Communications, Joanna De Koning, and Newington’s Steven Grainger, to meet with Baroness Garden of Frognal and Lord Addington. The meeting was organised to learn if the food takeaway sector has the support it needs to continue to deliver jobs and growth, and its importance to social and cultural benefits. We are working hard on providing an apprenticeship and shaping the Catering and Hospitality T-level to include the fish and chip sectors requirements. Members will be kept up to date with all future developments.

Designed & Produced by Tebays, Leeds. Tel: 0113 200 5032. jane.appleby@tebays.co.uk www.wearetebays.co.uk

Finally we are delighted to confirm the next AGM and NFFF Ball will be taking place on the 23rd September at the Village Hotel in Ashtonunder-Lyne, Manchester. So save the date and further information will be revealed in the coming weeks.

CONTACT US

National Federation of Fish Friers Federation House, 4 Greenwood Mount Leeds LS6 4LQ Tel: 0113 230 7044 E-mail: mail@federationoffishfriers.co.uk Web: www.federationoffishfriers.co.uk

Issue 3 Copy Deadline - 6th April 2018 Booking Deadline - 13th April 2018 Publication Date - 11th May 2018

Use your smart-phone to scan the QR code and learn more about the NFFF

Fish Friers Review

PRESIDENT’S NOTES

FRIERS

FISH

What a hectic month this has been.

Andrew Crook NFFF President

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SOCIAL TALK

STAY CONNECTED

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The Great Pie Debate!

Say Hello!

Pie Week took place on the 5th-11th March and Pukka Pies asked the questions…what do you prefer CHIPS or Mash? Cricket legend Andrew Flintoff even waded into the debate.

Why not give James T Blakeman Co Ltd a follow on Twitter, they are celebrating their 65th year of producing high quality sausages for the fish and chips industry!

You can find them on the following address @BlakemanandCo www.twitter.com/BlakemanandCo

The perfect Valentines treat!

Simpsons Fish and Chips in Cheltenham created the perfect valentines treat with a fish and chip bouquet and the story went viral.

With almost 2.5 million views just on the popular Facebook page Lads Bible, love was truly in the air.

Liverpool ace pops in to local chippy.

Liverpool and Egyptian footballer Mo Salah enjoying life in England so much he’s visiting the local fish and chip shop for his tea!

Follow the NFFF and join social media conversation!

On Facebook www.facebook.com/Nfffleeds

Looking for the latest news and reviews regarding the industry, look no further than the NFFF website www.federationoffishfriers.co.uk or simply follow the NFFF via social media to see the latest updates and news of what’s happening in the industry we all love!

On Twitter www.twitter.com/NFFF_UK On Instagram www.instagram.com/nfff_uk

www.federationoffishfriers.co.uk

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ISSUE 2 // APRIL 2018

ith

aP rtnership W

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MEMBERSHIP PORTAL New NFFF Regional Director for Scotland Changes to General Data Protection Regulations (GDPR)

The NFFF are delighted to announce that Colin Cromar of The Fish Hoose has been co-opted onto the NFFF Board as Regional Director for Scotland.

Colin, owner of The Fish Hoose, became involved with the industry in 1984 when he started a summer job in Anstruther. After 20 years working alongside, and becoming partner with Ian and Ann Whyte, the original owners of the world famous Anstruther Fish Bar, he then owned the Frying Scotsman in Kinghorn before moving to Leith to open Tail End with a business partner. Colin then went on to open the award winning Cromars in St Andrews alongside his business partner, they secured the regional title for Scotland in the Independent Takeaway category at the 2016 National Fish and Chip awards.

Colin and his wife Trish Cromar opened The Fish Hoose in 2017 and have since gained MSC certification together with achieving the NFFF Quality Award.

From the 25th May 2018 the rules on General Data Protection Regulation will be changing. How will this affect you? Any company, big or small, will have to comply with new regulations regarding the secure collection, storage and usage of personal information.

Working with NFFF Associate Members Morrish Solicitors and ARAG (the FREE legal helpline which comes with your membership) we will be sending our members an e-newsletter explaining further.

Keep up to date Ensure you keep up to date with all the latest news with the Fish Friers Review e-Newsletter. We send this out to members only so if you have changed your email lately or haven’t received our e-newsletter in the past contact the NFFF HQ to ensure we have your up to date email.

Good luck Darren!

Darren Boothroyd has now left the trade as a shop owner and will be taking a role within the industry.

E- NEWSLETTER

YOUR NFFF

We would like to personally thank Darren for all this hard work and dedication to the NFFF. He has assisted many members along the way and championed the NFFF Quality Award to name a few of the areas Darren has really assisted with.

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Membership Returning Members Feb 2018

Direct Debit Renewed Members Feb 2018

11 Membership

27 Membership

Did you know!

If you sign up to a yearly direct debt with the NFFF you are guaranteed a 10% discount of your membership

New Members Contact Mr Adrian Watson Miss Hong Xue Mr James Verrill Mr William Crampsie Miss Catherine Jones Mr Sidharaj Odedra Mr Rohan Paul Soni Mr Stuart Watson Mr Mitchell Sherriff Mrs Kelsi Stone Mrs Jane Stevens Mr George Formaro Mr Raj Khaira Mr Bob Singh Mr Simon Prior Mr Charlie Collins Mr Navab Bookie

Company The Café Royal Buildings Golden Cod Eskdale Fisheries Hooked and Cooked Pontmulais Odedra & Sons Paul’s Fish Bar Troy Chelmund’s Fish & Chips Fairbrothers Fish & Chips Lizzie’s Plaice Gateway Market & Café Top Catch Fish & Chips Ipswich Codfellas Smiles Fish & Chips Frydales Five Flavours

City/County Newcastle Upon Tyne Doncaster Whitby Bishop Auckland Merthyr Tydfil Sheffield Warrington Virginia, USA Birmingham Denmark Darlington Iowa, USA Southampton Ipswich Beaconsfield Leicester Doncaster

Contact Mrs Priti Patel Mr Mick Sandhu Mrs Sally Michael Mr Kenneth Michael Mr Lucas Lambrou Mr Tony Forgione Ms Tracey Bucknall Mr Felipe Silva Mr Andy Crombleholme Mr Jeffrey Bell Mr Matt Phillips Miss Jessica Winterbottom Mr Ravinder Singh Mr Sivanesan Rasiah Mrs Karen Jobes Mr Gaurav Sambi Mr Parminder Singh

Company Kishans Fish Bar Markeaton Fish Bar Alma Park Fish Bar Jolly Fryer The Fish Inn Captains Fish & Chips The Crispy Cod Fish Hut Paddock Barn

City/County Northampton Derby Grantham Bridlington Clacton on Sea Hoddesdon Southsea Burton on Trent Bradford Newcastle Upon Tyne Braintree Stalybridge Sunderland Rotherham Morecambe Bradford Welling

www.federationoffishfriers.co.uk

THORNHILL INSURANCE PROVIDES YOU WITH Thornhill Insurance are a family run Insurance Brokers that have been trading for 36 years. Based in West Yorkshire, we are keen Associate Members of the National Federation of Fish Friers and Industry enthusiasts! and has constantly evolved in line with Friers needs over the years. We provide a lot of cover as standard in our policy such as money cover and frozen food cover that many none specialist insurers do not offer or charge extra for, so the chances of missing out on that vital extra cover that we automatically include as standard, could cost you dearly.

We regularly contribute to the NFFF magazine with easy- to- understand articles and features regarding insurance cover. Our feature in the September 2016 edition, relating to the Application of Average in the event of under insurance, prompted many clients to contact us to increase their sums insured on their insurance policies, thus avoiding the chance of disappointment in the event of a claim.

What we do: We are proud to call ourselves Fish and Chip Shop Insurance specialists and we arrange the insurance for thousands of Fish and Chip Shops and Restaurants throughout the whole of the United Kingdom.

We started insuring Fish and Chip shops in the 1980’s and the passion for the industry has continued to grow. We feel that by providing honest, quality service, competitive premiums and clear and open policy conditions and warranties, then we are doing our job well and providing products that are trusted, tried and tested. Our reputation is extremely important to us.

We are also in negotiations with several other industry providers at the moment to add further enhancements to our products such as exclusive discounts on fire protection products and suppression systems. Watch this space!

WHAT WE DO FOR YOU

Who we are:

We also provide NFFF members with other products such as personal insurances like home, motor and travel, financial and pension advice and of course, our full support in the event of a claim.

What we stand for: A return to traditional and honest service. We take the time to understand each and every business, we build long standing relationships with our clients and we provide impartial advice and support.

What we do for NFFF members: We offer member discounts, we are also behind the Lighthouse Scheme that we are proud to provide with the NFFF for its’ members.

The bespoke insurance policy, using only top quality ‘A’ Rated insurers, was designed in conjunction with the NFFF as an exclusive Fish and Chip shop policy

ISSUE 2 // APRIL 2018

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TRAINING ACADEMY PORTAL Don’t be satisfied standing still on your parade…

Down in a Bingley suburb of Cottingley, on a busy shopping parade former NFFF student Rob Starbuck has started his first venture into the world of fish and chips, Parade Fisheries.

As a newcomer to the fish and chip industry, Rob viewed attending the NFFF Three-Day Training Course as the first logical step in setting up his shop.

Rob said “I took over a shop which had a terrible reputation and had been closed for six months. I could see the potential and the footfall on the parade.

I have followed the procedures I was given when on the course and the results speak for themselves.

Now after reopening for seven months the turnover has increased five times from the previous owners, regular customers now returning and we have new customers every day.

I would highly recommend attending this course before you make an offer on a fish and chip business and especially if you are new to the industry.”

WIN AN NFFF IN SHOP TRAINING! Here’s your opportunity for an award winning NFFF trainer to come to your business and teach up to 4 members of staff?

YOUR NFFF

Simply answer the following questions: Which NFFF Quality Award holding shop was crowned the NFFF Quality Award Champion Award winner at the recent National Fish and Chip Awards?

• Penaluna’s Famous Fish & Chips, Hirwaun, Rhondda Cynon Taff • Towngate Fisheries, Bradford, West Yorkshire • The Dolphin Takeaway, Dungannon, County Tyrone

Interested in training?

The NFFF provide ThreeDay courses (dates listed across) One-Day Courses (dates available on request) and also NFFF In-Shop Training courses (dates available on request) Learn more about what the courses provide by contacting the NFFF.

Tel: 0113 230 7044 or Email: h.brook@federation offishfriers.co.uk

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Simply visit www.nfffsurvey.com www nfffsurvey com and provide your answer to be in with a chance to win. The winner will be announced on Monday 16th April 2018.

Dates for the Diary NFFF Three Day Training Course

Catch up... with some of the highlights from our March Three-Day Training Course

9th, 10th, 11th April 2018 14th, 15th, 16th May 2018 4th, 5th, 6th June 2018 9th, 10th, 11th July 2018 13th, 14th, 15th August 2018 3rd, 4th, 5th September 2018 1st, 2nd, 3rd October 2018 5th, 6th, 7th November 2018 3rd, 4th, 5th December 2018

www.federationoffishfriers.co.uk

More Fish & Chip shops Are Turning to Vito For Their Oil Management The VITO oil filtration system works by maintaining & prolonging the life of your oil to the highest standard by filtering the oil at cooking temperature when the oil is at its thinnest. This enables the Vito to remove the carbon that you cannot physically remove. The process takes 5 mins and cuts down on valuable time draining and wiping out your pans every day.

Using VITO twice a day every day will ensure you fry in the best possible quality oil for a fresher, crisper and better looking product as well as cutting down on your oil costs.

The VITO is used fully automatically with no supervision, you simply lift the VITO in to your pans after each service and press the button, the vortex operation and 5 micron, multi-use filter paper will do the rest and remove all that nasty carbon from the oil, fully automatically in under 5 minutes per pan.

With VITO you simply filter multiple times each day and top up with fresh oil.

You will still need to empty and change your oil occasionally but this labour time will be cut down dramatically.

We work closely with the NFFF as Associate Members and attend their Training Academy courses demonstrating our system. Operational videos are on our website and we are here to answer any questions. Still need further convincing, speak to our many happy clients successfully using the VITO every day who are more than happy to share their experience with you.

See out latest happy customers who are more than happy to share their experience with you.

Special NFFF Members price

VITO 80 £2115 +VAT

(Normal price £2350 +VAT) Includes delivery & 2 year warranty

or lease for £18.34 per week!

Available from our stockists

VITO UK

Tel: 01953 851914

sales@vitouk.co.uk

www.vitouk.co.uk

QUALITY AWARD PORTAL Q the catch up with Katie’s Traditional Fish and Chips – A year on This time last year the start of the next generation of the Barker family in the fish and chip industry had begun, Katie Barker was embarking on her own shop Katie’s Traditional Fish and Chips and one of her first objects was to gain the NFFF Quality Award. The shop unduly passed and a year on from our feature on Katies’s Traditional Fish and Chips we have called back to see how the business adventure is going and how the NFFF Quality Award has assisted.

YOUR NFFF

Q) You’re just over your first year within your shop, how have you found it?

I’ve really enjoyed it! We’ve learnt a lot more about the shop and its location so have been able to adapt to the busy and quieter times. It’s been a lot of hard work but it’s great to look back and be able to see the difference that all the changes have made. We now have a happier workforce, a more functional and attractive shop and have significantly increased turnover. It’s been lovely to see customers coming back week after week and build relationships in the local area.

Q) What type or initiatives/ marketing have you undertaken?

Last Christmas we started to produce Christmas Tree shaped chips! With this we promote the idea via our social media channels and it was an instant hit. We would place a tree in certain meals and if the customer found one we asked them to ‘check in’ on Facebook at the shop with a picture or post the picture on our page to win! This Easter are now running Easter Bunnies chips!

Q) Any changes you would of made if you restarting again today?

We are all very happy with how the shop has gone and make it a rule to improve something (even if it’s something small!) every single day.

This has meant lots has changed and quite quickly. If I was to restart again today, I would get involved with more awards than we have as I know how much of a positive impact it can have on trade and also on our staff. Its brilliant motivation to see the hard work that we all do is recognised and helps to keep standards consistently high.

Q) What made you decide to apply for the NFFF Quality Award?

My family had been holders of the award at our previous shop and with coming into the industry on my own I saw it as the benchmark to how I should set up my shop alongside it I had seen how it had positively affected trade in the past.

Q) How did you find the assessment process on the day?

It was helpful, the check list sent out prior to assessment flagged up one or two small issues prior to the assessment and my EHO inspections which followed up shortly after.

Q) Since achieving the NFFF Quality Award how has your business benefited?

We can now confidently say we are now an award winning business, we had lots of customers coming in saying they saw the news of our success in the local paper and via the promotions which we have run about gaining the award.

Catch Up Our new and returning NFFF Quality Award Holders New and Returning Quality Award Holders January - February 2018 Contact

Company

Rikki Pirie

Sea Salt and Sole

City/County Aberdeen*

Steve Knight

Knights of Pontefract

Pontefract,West Yorkshire*

Graeme Burrell

Yarm Road Fish & Chips

Darlington, County Durham * MSC

Interested in the NFFF Quality Award? Learn more by calling the NFFF Head Office or simply scan this code.

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www.federationoffishfriers.co.uk

SAVE THE DATE XXXXXXXX

XXXXXXXXXXX

NFFF Ball THE

AT THE VILLAGE HOTEL ASHTON-UNDER-LYNE, GREATER MANCHESTER

Tickets AVILABLE FOR £65 PER PERSON OR £600 FOR A TABLE OF 10

Accommodation SATURDAY & SUNDAY (PER NIGHT) £75 SINGLE OR DOUBLE OCCUPANCY INCLUDING BREAKFAST BOOK EARLY TO AVOID DISAPPOINTMENT TEL: 0161 342 8634 QUOTE - NATIONAL FEDERATION OF FISH FRIERS & DATE REQUIRED

Book your ticket today!

TEL: 0113 230 7044 EMAIL: MAIL@FEDERATIONOFFISHFRIERS.CO.UK WWW.NFFFBALL.COM ISSUE 2 // APRIL 2018

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WELCOME TO THE GRANADA FISH BAR Set back from the Irish Sea on one side and the River Wyre on the other, Granada Fish Bar is sat in the middle of the busy little Victorian seaside resort of Fleetwood.

Famous for its fishing harbour, it could be seen as one of the quintessential spots to get your fish and chips.

13 years ago Steve Lynton bought the Granada Fish Bar, coming away from a successful career in the entertainment industry as a DJ and nightclub owner. Steve is in fact a 2-time DJ of the Year.

down to learning bad habits from previous owners. If you attend an NFFF training course you will learn all the fundamentals of running a successful fish and chip shop.”

Across the years Steve and Granada Fish Bar have welcomed a number of famous faces and guests turning up out of the blue to sample Granada Fish Bars fish and chips due to the shop reputation and location. Steve all stressed the importance of marketing and becoming involved with your local community helps.

“From the moment I got my shop, and it’s still the same thought I have every day... how to get more people through the door. Marketing is a fundamental aspect to building your business, marketing isn’t just placing an advert in the local paper, it breaks down to sponsorship, fundraising, promotions.

with Jamie Vardy

THE SCOOP

I became involved with my local football team, Fleetwood Town, and today the team is doing extremely well and are in League 1, but my involvement started when they were in the non-league.

with Black Lace

Steve said “I came away from the entertainment industry wanting to try something different, I didn’t want to retire and I thought I would do something easy!” (Steve said tongue in cheek) Steve continued “I found a shop, and when I saw the location I saw the potential straight away. After I finalised the purchase the next step towards my career in the industry was to attend an NFFF Three Day Course, in any industry or journey you wish to travel undertaking training is essential.

One thing which I am seeing more and more of is people within our trade asking for advice for some of the simplest tasks, which may be

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I was delighted to welcome Jamie Vardy to my shop for fish and chips when he was a non-league football player at Fleetwood Town! At the time only the local community and Fleetwood Town fans would have known who Jamie was and would have seen it as a positive move to visit my shop.

with A Flock of Seagulls

www.federationoffishfriers.co.uk

By luck of the draw Jamie has turned into an England International, the picture is a show piece for my shop, but I achieved this success by becoming involved with my small local football team in need of a bit of financial support through sponsorship.

Someone once told me many years ago...

You can whisper in the valley, but you need to shout from the mountain tops and it’s a policy I live by. Anything that happens in my shop I will try to tell the whole world about it.”

Granada Fish Bar has also found success with the NFFF Quality Award, an award they have held for over 10 years! “The NFFF Quality Award was one of the first awards I tried to gain. All the information is provided with in the checklist and

there are no hidden surprises.

It allows you to check whether your shop is meeting industry standards.

I have held the award for a number of years and my customers are buying with confidence.”

with David Walliams

SHOP FOR SALE

Due to Steve’s retirement the Granada Fish Bar is now on the market, the lucrative shop can be picked up freehold or leasehold.

If you are interested in taking over this established shop please contact Steve on steve.martell@talk21.com

ISSUE 2 // APRIL 2018

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...PIE MANUFACTURER, QUESTIONS ANSWERED BY PUKKA PIES Q) How do you ensure you provide a consistent product?

A. At Pukka Pies we take the greatest of care in making great tasting and great quality pies. For us, providing consistent products starts with choosing the right suppliers that meet our exacting and high standards of food quality and safety. During the baking process we closely monitor our products all the way from inspecting beef and tasting sauces to measuring pastry lift and even X-raying our pies. Ultimately, at Pukka, it’s our mission to ensure that all our customers get the best tasting, best quality Pukka Pies and that we continue to bring pie shaped hearty comfort and happiness to a nation of pie lovers.

ASK THE...

Q) With traceability being important for a fish and chip shop to showcase where all our products come from, is this available from a pie manufacture to a shop?

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A. Our ability at Pukka Pies to trace product is tested via a 3rd party auditor called BRC, and we are very proud to have recently been awarded the top AA rating which means that we have excellent ability to trace our product.

In fact, we can tell exactly which farms our meat have come from for every single pie that we sell.

Q) From when the first Pukka Pie was created, how much has the recipe changed to the modern day pie?

A. As an independent family business we value our heritage and history which is why

our recipes have changed very little over the years. As an example, our recipe for our bestselling Chicken & Mushroom is very much based on the original recipe created by Valerie Storer in 1964.

Q) What is the decision process of creating a new pie, having seen that you have just launched a Veggie Tikka Masala pie?

A. We have a dedicated innovation and marketing team that are looking at loads of food trends and consumer needs to influence our pie developments. In our innovation kitchen our Product Development team create new recipes based on these trends and needs which we then test in front of consumers to get their feedback. We’ve had some fantastic response on our recent launch of Veggie Tikka Masala, being a flavour of choice not only for vegetarians but also for our meat eaters and are now excited to work on what’s next.

Q) In my shop we saw an increase in our pie sales during British Pie Week, how was it from Pukka point of view?

A. This Pie Week we launched a nationwide poll on pie-week.com to settle the much debated topic – whether Brits prefer their pie with mash or chips. In an incredibly close result, the final poll showed chips only just pip mash to the post, with 56% of pie eating voters naming it their accompaniment of choice. With over 10,000 people voting in the online poll, it’s clear pie truly is a British favourite! Our campaign’s aim was to amplify the UK’s love of Pukka Pies even further – and we’re thrilled to say we managed to do just that. With sales of 1.3 million Pukka Pies during British Pie Week, it’s evident that our Great Pie Debate had a huge influence on pastry fans across the nation

www.federationoffishfriers.co.uk

ISSUE 2 // APRIL 2018

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DAY IN THE LIFE...

Andrew Crook, NFFF President and owner of Skippers Fish Bar, Euxton

work with many other different organisations and as we get more effective at what we do, the workload seems to increase. We are getting increasingly involved with government departments to help keep legislation sensible.

In the early part of the week we often conduct Skype meetings at 9am for the subcommittees we now have to help run the NFFF. These meetings are usually monthly and are kept quite short to keep them productive. By using technology it not only reduces the cost for holding meetings but also lessens the impact it has on the attendees own businesses.

10.30 – 13.30 I then go to my day job, the majority of the board have their own fish and chip shops to run, it helps ensure we are current and that we understand pressure the industry faces as we face them ourselves.

Between 14.00 and 15.30 I usually spend time catching up on office work for both the NFFF and my own shop. There is always something to do when you run a business as you know!

I have to say that the role I perform for the NFFF does mean that no two days are the same. As a board member you need to have great depth of knowledge on almost every subject that could have an impact on the fish and chip industry, and quite often we have to deal with the media. It is important we know what we are talking about so we represent the industry to the best of our ability. y My day usually starts at aro ound 7am by checking if any news storiess have broken over night. The NFFF usually getts contacted to contribute to stories, or in m many cases once we have explained the factss, stories never make it to publication, but on o occasion there are stories that by pass us. I also usually check social media to see w what’s going on out there.

At 8.30 I usually have a catcch up with Karen in the Office over the phone. The NFFF iss a busy place as the organisation has many different arms, alll of which need managing. W We

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16.00 until 21.00 I am back in the shop most days.

21.00 its usually wine o’clock and quite often there are a few messages flying around with industry friends and colleague.

I have always said that once you get the fish and chip bug it does tend to take over... I have seen it with shop owners, owners insurance companies and other suppliers. There is something about this industry that is addictive and it gives back what you put into it through new friends and experiences.

Charity in England & Wales No 232822 and Scotland No SC039088

ISSUE 2 // APRIL 2018

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DEVINE INTERVENTION

INDUSTRY TALK

CHOOSING A FRYING RANGE

Then you move on to the MANUFACTURER, who should I choose and why

Having bought many frying ranges in my time, yes, I can advise, can’t decide for you but can certainly give you a fair few pointers to get you there.

• Is the design of the range what you would like to see in your shop?

• How busy is my shop? Could my shop get busier?

• How many pans do I need, frying pans and chip pans?

• Do I have the gas supply or need to stick to electric?

• Do I prefer to cook my chips in a pan or in baskets?

• For cooking my chips, do I want timers (great for consistency) • Having I considered a gluten free pan?

• Would I like to include a grill for fish or burgers etc (great idea under the same extraction)?

• Do I need shelves within my design for keeping flour and utensils etc?

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• How many hot boxes do I need?

In our business choosing a frying range can be a daunting challenge.

What if I spend all that money and get it wrong. Which one should I choose? How many pans do I need? Do I need baskets, a grill?

Questions, Questions, Questions!!!

• First, they need to be able to supply you with what you want? (checklist above)

• What guarantees do they offer on the range? In our industry we get very annoyed because a pan bursts. Unfortunately, because we work these poor little devils to the bone, sometimes for more than 12 hours every single day, this may occur. You need to know, firstly how long a pan is guaranteed for and more importantly what is the cost of a replacement pan.

• You need to know what the service plan for the range is and what sort of service is on offer in your area? This is very important because no point committing to a company who have an engineer based 400 miles away.

• Speak to fellow operators regarding experiences with

manufacturers. We now have quite a few social media networks on the go where fellow operators will freely give you advice and experiences. This can be very useful.

Finally comes the most important part. How much? Or” foo muckle much” as we say up here in Scotland. Of course, the price is very important, and you should ensure you are getting the best price possible.

Remember, that range needs to fit your criteria, you need to be confident that the backup service will meet your needs. One last point to consider is that cheapest is not always the best, neither is the dearest perhaps necessary. You need to go with your heart and make the decision that will hopefully give you many happy years frying.

Hope I haven’t left you confused and happy frying to you all.

Stuart Devine MBE The Ashvale

www.federationoffishfriers.co.uk

‘KFE United’

Player Stats 2018 1st Position

Potato boy in the family shop at the age of 14.

Appearances

Joined KFE in 2009 after working in the Counter-Terrorism unit for the Metropolitan Police.

Best Goals

First Range sale was to Ian and Denise at Eggborough Fisheries.

Highlights

East of England – Caretaker Manager

Nik Williams

£950,000 of range sales in 2017.

Injuries

A tossup between expensing a night out with Richard Ord Jnr and configuring a range for Raymond Fusco!

Proud to be... the Range Company of Choice for Award Winning Fish and Chip Shops •

Over 125 years of sales experience

•

Nationwide network of engineers

•

The industry’s best after sale service

ISSUE 2 // APRIL 2018

T 01778 380 448 E sales@kfeltd.co.uk W kfeltd.co.uk KFE Ltd, Bentley Business Park, Northfields Industrial Estate, Market Deeping, Peterborough PE6 8LD 17

WHAT’S NEW WITH KFE FOR 2018 KFE are a family business supplying the highest quality frying ranges, after sales service and The School of Frying Excellence. The company of choice for many Award Winning Fish and Chip Shops.

The frying range is THE key component in your business, the engine room that drives it forward and the decision on which equipment to install is one of the most important you will ever make, The investment is similar to that of a good quality car BUT you won’t be changing this in 2-3 years. Price is obviously important but you must consider savings that could be made with certified High Efficiency pans and built in filtration, the importance of after sales service support, and if you are new to the business, the help and support offered by The KFE School of Frying Excellence.

KFE Sales Team with over 125 years experience Tony Ropke, Gordon Hillan, MD Paul Williams, Tom Hughes and Nik Williams.

When considering which frying range to purchase there should be a number of considerations such as the manufacture quality, technology, performance and efficiency however after sales and service support are also extremely important.

We at KFE are a company with years of fish and chip experience, not just selling and training but operating our own shops; therefore we understand how imperative it is to supply you with the highest quality equipment and the most customer focused after sales.

WANT CHEAPER INSURANCE FOR YOUR TAKEAWAY?

At KFE we invest back into our business to ensure we are able to offer our customers the very best products and services. Last year we continue to expand on what we offer with the introduction of:

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NEW Kiremko Flat Bottom Chip pan.

AND LABOUR pan warranty on your range.

Bringing improved levels of efficiency to frying is Kiremko’s new flat bottom chip pan.

Independently tested and certified at 94% efficiency, the highest on the market, the pans are manufactured from hard-wearing mild steel, giving a proven performance of up to 15 years. With the pans taking 25% less oil and having 15% more power, they also deliver an instant cost saving to shops, and, the flat bottom pans have the advantage of being easier to manage and clean.

In the award winning high volume businesses we supply we have proven the unquestionable quality and life span of our pans, but appreciate that quality comes at a price. Now you can have the peace of mind to know that your contract covers you in the unlikely event of a pan failure allowing you to extend your pan warranty up to 10 years.

Stuart Fusco, quayside in Whitby said of the pan ‘We choose KFE frying ranges for their performance and reliability. We have the speed and efficiency of a heat exchange whilst retaining the advantages of a flat bottom pan producing both the quality and quantity that we demand.’

NEW Platinum plus Service Contracts.

We introduced Service Contracts six years ago because our customers wanted to be able to budget for their annual servicing costs. Now, again in response to what our customers would like and offering total confidence in our product we bring to the market Platinum PLUS+ which gives you all the benefits of the service contract PLUS an additional years PARTS

ISSUE 2 // APRIL 2018

Direct Debit payment scheme To make life simpler KFE have also launched a monthly direct debit option available on their service contracts. At KFE we regularly visit, talk and listen to our customers and respond to their requirements.

Expansion in Scotland In our continued pursuit to offer the best after sales service in the Fish and Chip industry KFE were proud to announce an Exclusive Trading Agreement with Frytech to cover all aspects of service work including site surveys, installations, service calls and welding within Scotland. This has allowed us to offer service contracts to all of our customers, all service call outs and contracts are

The ADIEU Grill was designed and established in Switzerland and is now widely recognised throughout Europe as the most efficient grill in the catering industry. It is manufactured of cast iron and cooks with up to 85% less fat/oil resulting in a healthier product.

Whatever the volume of product cooked the temperature will always remain consistent. Join the many customers who are having them built in to their ranges like Quayside, Chez Fred, The Fish House and Rockfish.

For 2018 we continue to invest in our business and what we can offer customers with a NEW training school frying area including 3 pan Kiremko high efficiency frying range for our students and customers to fry on.

This year Kiremko also launch the new Fry Control, a touch screen controller which controls your pans and filtration all from one screen.

KFE is also excited to launch ‘KFE TV’ this month, a new youtube channel which will give hints and tips for your business from our very own team of Award Winning trainers and news from the latest installs.

Remember at the KFE show room in Market Deeping potential customers can ‘fry before they buy’.

You wouldn’t buy a car without test driving so don’t buy a range without test frying! Call KFE now to find out more and book your visit.

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WHY I CHOOSE MALLINSONS OF OLDHAM GUINNESS BOOK OF RECORDS HOLDERS FOR THE FASTEST CHIPS! Written David Henley

I have been in our industry for over 30 years and in that time I have work on several frying ranges but I believe I found perfection in Mallinsons of Oldham.

Over the years I have had 7 Mallinsons ranges installed in my shops and the latest being the new high efficiency range which is installed at Henleys of Wivenhoe.

My previous Mallinsons had served my business well for over 15 years & in that time only one pan needed replacing and that was down to a team member turning on the pilot light without any oil in which is another story.

tailored to my exact needs. This includes the counters made to exact measurements maximizing my storage solutions.

The high efficiency models keeps my operating costs very low, but the great part about the new range is straight forward to maintain & service.

In 2007 Henleys of Wivenhoe gained the Guinness Book of records title for the ‘Fastest Chip’. With the record we peeled, chipped, fried and served all in a new record of 3 mins 42 seconds, and in my opinion this was only achieved by frying in a Mallinsons of Oldham frying range!

I am proud to buy British & support British companies such as Mallinsons of Oldham. The expertise & knowledge is second to none, from initial enquiry to installation seamless & very professional. Terry Cowell and his time are a credit to our industry and are always on hand to assist.

The frying ranges which Mallinsons produce are truly bespoke and

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www.federationoffishfriers.co.uk

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ISSUE 2 // APRIL 2018

Mallinsons

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BBC DJ GREG JAMES MAKES A THREE PEAKS PIT STOP AT TOP HIGHLAND FISH AND CHIP SHOP

As part of his Sport Relief Three Peaks Challenge BBC Radio 1 presenter Greg James yesterday made a pit stop at The Real Food Café, Tyndrum, Stirlingshire to refuel on their award winning fish and chips.

The broadcaster, who is undertaking the challenge affectionately known as the #Gregathlon for Sport Relief, had to abandon his previous attempt at the end of February as the country suffered the extreme weather conditions of the Beast from the East. However James vowed he would complete the challenge, and on Thursday cycled from Abington to Fort William ready to scale Ben Nevis on Friday 15th March.

The BBC’s broadcast team was stationed en-route at The Real Food Café, a popular refuelling point, on the A82, for participants of the Three Peaks Challenge and welcomed him to the café around teatime along with a jubilant crowd of local supporters. The DJ and his cycling team sat down to enjoy one of the café’s renowned fish suppers before speaking to some of the supporters who had turned out, as well as café owner Sarah Heward.

Sarah said of the visit: “The café team has been following Greg’s journey since he started at the end of February and were sorry to hear that the weather had seemingly put a kibosh on his attempt. We were therefore delighted to hear that Greg will be completing the

challenge, but also that he was stopping by the café on his way to Fort William. The café is always a popular re-fuelling destination for people taking the Three Peaks Challenge so we are very pleased that he decided to join us too. We do a lot of fundraising ourselves so it’s been wonderful to be involved with the Sport Relief event. The community always backs us with our charitable endeavours, and I was really pleased to see that a large number of them came out to send Greg on the next leg of his journey.”

Radio 1 DJ Greg James gave himself an additional obstacle for his Sport Relief challenge, cycling the 462 mile route between the mountains, which ascend over a total of 3,000 feet between them.

The #Gregathlon took five nonconsecutive days to complete and has raised over £800k for Sport Relief so far.

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www.federationoffishfriers.co.uk

100% % Natural British Beef Dripping for 100% Traditional Flavour From the modest potato chip to the finest fish fillet it’s all about what you fry it in. For the tastiest results go Superior, the most respected, refined and deodorised beef dripping in the business.

It’s naturally low in Tran’s fats, non-hydrogenated and delivers the high performance with the greatest economy enhancing the taste of your fried food.

Nortech Foods. New technologies behind traditional tastes.

For your nearest stockist call 01302 390880

WHY CHOOSE DISCOUNT RANGE SERVICES Complete Installations

Discount Range Services have over 35 years of experience as engineers in the fish and chip sector, specialising in frying range repairs, service and installation for Hopkins, Haddock and Frank Ford. We carry many parts for these frying ranges and our aim is to get your range up and running as quickly as possible.

Trust in our specialists to completely install your perfect range. Completing all the gas, electric and duct work, we endeavour to provide the service that you are looking for. A full servicing and repair option is offered on all types of ranges and we can offer telephone advise prior to a visit. Due to our experience we visit your property with the necessary parts and leave you satisfied with our high level of service. Reduce downtime and increase efficiency with the help of our dedicated team.

Above and beyond service!

The service is simply outstanding!

Being new to the trade you are slightly apprehensive but Paul and Liam have assisted me with any issue which has cropped up within my time in the shop.

Whatever the issue has been, big or small they have always been happy to help and been at my shop as quick as a flash.

To know you have someone who you can trust and rely on lets me focus on my fish and chips Andrew Lawson, Horbury Fisheries

Ensure your fish and chip shop runs as efficiently as possible with the help of our experienced team. We install, service and repair fish and chip ranges across the entire UK.

As part of the service we:

Our skilled team of electrical and gas engineers have the necessary knowledge to deal with a range of problems, we are all Gas Safe registered and COMCAT qualified from levels 1 to 5.

• Strip the range down to gain access to pans and range ducting

Fully Certified Possessing all the relevant qualifications; Level 3 Electrical Installation, 17th Edition for Electrical Regulations, and Gas Safe for commercial catering, we have the capabilities to deal with all of your frying problems. This means that we provide certificates for insurance purposes, and we offer a full installation on a range of Hopkin ranges to boost the efficiency of your fish and chip shop Travelling across the entire UK, we ensure your commercial business is fully operational.

• Carry out a gas tightness test

• Check the pans for any leaks and signs of pitting and advise customers • Clean range duct, pilots and burners • Change thermocouples/ gaskets • Re sit pans back in new fire cement • Clean temperature probes and safety stats for more accurate readings

• Clean sump box and fan impeller • Check wiring for any heat damage • Build range back up • Check gas tightness test again • Check all safety and temperature stats are working accurate • Check working and burner pressure of each pan also gas rate each pan • Check flue flow test • Fill out gas safety inspection certificate, insurance certificate for customer and any gas safety advice warning.

Primarily servicing fish and chip shops, we offer a free quotation over the phone, so don’t hesitate to contact us. All of our team are fully qualified and able to offer certificates for insurance purposes.

We are here to help you maintain your business whenever you need us.

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www.federationoffishfriers.co.uk

MERLIN WORKS ITS MAGIC FOR PREMIER 1 20 YEARS AND COUNTING!

Hi, My name is Ian Robson. I own the Magpie Cafe in Whitby. I have 2 Kiremko frying ranges and 1 Martyn Edwards Omega range. Premier1 have looked after the quality of my frying medium for over 20 years, firstly with a Bitterling mobile filter unit and more recently with triple filtration SuperPad units which are installed in the drop tanks below the ranges. I fry in beef dripping but

the units will work with any type of vegetable oils and fat. I don’t use my nylon bag anymore as a prefilter, I use a disposable filter sheet which is much finer. My first job in the morning is to see that the tanks are cleaned an the filters changed, I know then that I am set up for the day. Oil/fat quality is where it all starts and I am extremely happy with mine.

Two becomes three!

I have 3 takeaway/restaurants, Ponteland, Holmfirth and Halifax with Kiremko fryers in 2 of them.

Although the standard built in filtration was very good it was never the same standard as my previous Merlin mobile filter unit.

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That was until Premier1 came along and added a Retro filtration unit to my Halifax shop in August 2015. The difference in the results was astounding. With detailed instructions from Premier1 I used a local plumber to install my

second unit in Ponteland.

I replace my filters daily for perfect results Lee Roberts - Catch Seafood Restaurants.

www.federationoffishfriers.co.uk

OMEGA PLUS FRYING OIL It being longer lasting and easier to add to pans being pourable.

NEUTRAL FLAVOUR – that does not compromise the real natural taste of the food.

(Consumers prefer food fried in Omega-9 Oils – sensory Analysis Campden RI, 2013) BANISH THAT COOKING OIL SMELL – from your shop. TQ OMEGA Plus has no odour unlike traditional ‘veg’ or rapeseed oil.

INCREASED STABILITY AND LONGER LIFE • Up to 3x longer fry life • Less polymerisation and build-up for cleaner fryers & ducting • Less frequent oil changes saving labour, downtime and chemical costs SPACE Less oil used takes up less space Less space required for waste oil Why not call T. Quality now for a trial on 08452 505605 For more information about T.Quality visit www.tquality.co.uk

TQ OMEGA Plus frying oil was introduced to the Fish and Chip market in May 2016 after many months of trial and development to produce an oil that specifically countered some of the problems that were being found with groundnut and other liquid oils.

There were lots of intermittent quality problems manifesting in the oils breaking down too soon, going dark and foaming after little use, not to mention the exorbitant cost of groundnut oil.

A number of different specifications and permutations were tried over time eventually leading to the TQ Omega Plus frying oil that is used today. An oil with all the good qualities magnified – a highly stable, good quality frying medium with no odour and none of the breaking down or going dark issues with little use. For further details take a look at our dedicated comparison page: omegafryingoil.co.uk As well as being a superior product to other liquid oils its long life means that it also costs less over all whilst also producing a superior end product for the fish and chip shop.

In addition, users of solid oils have seen advantages to switching over even going as far as commenting on how much less clogged ducting and filters are after using TQ Omega Plus frying oil for a period.

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Ωmega

Plus

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“The best oil I’ve ever had, better than the best groundnut” Unique and exclusive to T. Quality, TQ Omega oil is a newly formulated, advanced, liquid oil developed to meet the needs of modern intensive frying.

Benefits compared to other oil:

For more information visit: omegafryingoil.co.uk Call now to arrange a trial:

08452 505605 www.tquality.co.uk Search for T. Quality Follow us @tqualityltd

• Lasts far longer than most other oils • No allergen declaration required • Extremely consistent – no foaming or breaking down • Around 25% less expensive than groundnut oil • Less waste – Saving money!

• High in Omega-9, low in saturated fat • GM free • Low in saturates • No ‘veg’ oil smell Available from

Top Tips from the Fryers Fresh Crisp Days of Spring As the fresh shoots of spring emerge, and our customers brave the evening air to come and buy their favourite take away, it’s a good time to think of ways you can help your food quality and your pocket.

At Frymax, we want to help wherever we can, so why not check through this list of tips from the Frymax fryers and see how you can make the most of your oil, and also help you save costs.

Keeping it fresh…

If Spring makes you think of spring cleaning, that’s also something you can do to help your oil last longer.

No customer likes to see specs of dark or blackened crumbs coating their food. But it doesn’t have to get to that stage before particles of older food can start having a negative effect on your oil and your fried food flavour and quality.

If you have an inbuilt filter system on your fryers, make sure it is used frequently and always, but safely, filter your oil when shutting down. Every time you fry a batch of food, especially anything sweet or salty like onion rings or battered items, be very careful to remove all possible crumbs, as these rapidly increase the rate your oil goes off. A good skimming tool and instructions to all your staff to use it often can really help extend the life and quality of your oil.

Keeping it clean...

But also be wary when you are doing a full clean down. After cleaning fryers with detergent or degreasing agents and even when wiping down surfaces, make absolutely sure none of the detergent gets into your oil or is left in the system.

Rinsing and drying are critical to removing the detergent which is another enemy to your oil’s life, and can cause safety issues when it promotes foaming.

If you have any questions or want to add any of your own top tips, please contact us via the details below.

“The Fryers’ Favourite For Over 60 Years.”

For information, advice, or customer support material please contact ADM Trading (UK) Limited.

Tel: 01322 443025

e-mail: ukinfo@adm.com

www.olenex-uk.com

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David Henley always fries in David Henley has run a successful, award winning fish and chip shop for over 15 years. His secret is simple, to produce great tasting fish and chips every time.

To achieve this, David has built up a store of knowledge as to which are the best ingredients to use and in particular which frying medium will deliver consistent results every time ...and that frying medium is Frymax.

He knows that Frymax is pure white sustainable premium palm, made from the highest quality raw materials. And that there is none better at giving long lasting performance, which is so important in the current economic climate.

Frymax has rightly earned the reputation as the number one cooking oil. It is as good today as it was when launched all those years ago. David Henley recognises its worth and the role Frymax plays in making his fish and chips taste really great.

RSPO-2-0677-16-100-00

The Fryers’ Favourite For Over 60 Years.

For information, advice, or customer support material please contact ADM Trading (UK) Limited. Tel: 01322 443025 e-mail: ukinfo@adm.com www.olenex-uk.com

BRITISH TAKEAWAY CAMPAIGN BTC Meeting with Baroness Garden Written by Andrew Crook, NFFF President I was joined at the meeting

by Jo de Koning, the head of communications at Just Eat, and Steven Graining, who works for Newington Communications who perform the role of secretariat for the British Takeaway Campaign.

We entered the House of Lords via the Peers Entrance and were Greeted by Baroness Garden in the foyer. After passing through a security check we followed the Baroness through the corridors, past the chamber of the House of Lords, to the Pugin Room where we sat down for coffee.

We gave the Baroness a brief overview of the BTC and what we are trying to do, I explained that although the BTC was in its infancy, NFFF have a 104 year history and are very keen to work with the other takeaway cuisines as we feel it gives us all much more of a voice. I also explained I had been involved in the Livery Companies apprenticeship scheme a couple of years back, the Baroness was involved with City and Guilds so knows the livery companies well.

We explained the BTC’s position on Apprenticeships, and how the fish frying sector discovered the two standards and brought them to the BTC. We also explained

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how currently an employer needs to fund 10% of the overall apprenticeship (currently £500) and this could be a barrier to shops taking on an apprentice. The BTC proposal is that the immigration skills levy be used to pay this £500 on behalf of the business.

The Immigration Skills Levy is a pot of money collected annually when a business employs someone from outside of the EU. Large companies pay £1000 a year per employee and small businesses £354. The idea is to discourage companies hiring abroad and to recruit from our own population. By using this money it does make sense that whilst employing an immigrant you are also funding a UK citizen to get them to work also. The Baroness seemed very keen to support this.

We were then joined by Lord Addington who was keen to champion the inclusion of students with dyslexia by offering technology to apprentices that cannot sit exams. As 10% of the population suffer from dyslexia or similar, and that 10% is likely to be found leaning towards the more practical side of employment, we need to be aware.

vocational A-Levels. Ours has been delayed until 2022. The Baroness said she would look into it. As the election was brought forward the decision was brought forward on the T-level Bill and they didn’t get chance to “Ping Pong”, the process where they bounce it to and fro with the House of Commons.

The meeting was very positive, and The Baroness was keen to support us further. She suggested we may be called back to speak to the All Party Parliamentary Group on Apprenticeships.

We were then treated to a bit of a tour of the building by the Baroness, including the Royal Gallery and the back of the door the Queen enters the building through and the room where the Monarch changes to enter the Chamber. We were then taken into the House of Lords to Witness a discussion taking place.

I have to say it was an honour to attend this meeting and very informative as to how the government works. I am sure our involvement with the BTC will get us more high profile meetings and it certainly sends the right message to the wider industry.

The Lord then had to leave to attend a debate. We then talked to the Baroness about T-Levels, the

www.federationoffishfriers.co.uk

XXXXXXXXXXX Oh My Cod! It’s National Fish and Chip Day! press with logos, images and press release templates available for you to use. All this helps to raise awareness, which in turn drives footfall to your shops.

We also have some great, quirky fish & chip facts – did you know that fish and chips weren’t rationed during WWII because it would be too detrimental to the morale of the nation to do so! Winston Churchill even referred to fish and chips as ‘Good Companions’!

All this information will be downloadable from our website www.nationalfishandchipday.org.uk Friday 1st June will see people across the country celebrating their love of fish and chips as they come together on National Fish and Chip Day. We want to help as many fish & chip shops, restaurants, cafes and pubs as possible to join in and make this a day to remember!

Last year’s event was a phenomenal success, seeing more people than ever before enjoying fish & chips as daily sales hit an all time high for many fish & chip shops across the country. Social media was awash with recipe suggestions for the perfect batter and single, d bl or even triple-cooked double ti l k d chips hi from celebrity chefs and members of the public alike.

Mouthwatering photos were the order of the day as the #nationalfish andchipday hashtag started d

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trending at 9 in the morning even knocking Trump off the top spot!

National radio, TV and newspaper coverage quickly followed and it seemed that the whole nation was talking about fish & chips.

We produced a fun survey that was completed by nearly 1,700 people – we will be re-producing the survey visual this year for shops to share on their own social media streams.

We want to help fish & chip shops across the UK benefit from this awareness day and can offer advice on decorating your shops, running special promotions and competitions and generally creating a huge buzz about fish & chips. We are updating our information pack with guidance on how to get the most from social media and your local and regional

The national event is again being championed by The National Edible Oil Distributors’ Association, the trade association whose members include refiners, packers and distributors of oils and fats in the UK. NEODA’s soon-to-be President, Ryan Baker, comments, “National Fish and Chip Day celebrates the stars who work hard to bring Brits their favourite traditional takeaway.

We want to bring the whole industry together to celebrate and showcase the great British institution that is fish & chips.”

For general enquiries please contact: Lynda Simmons on 0208 464 3954 For PR assistance please contact: Jo Hage or Sarah MacDonald on 01622 239303

www.federationoffishfriers.co.uk

ISSUE 2 // APRIL 2018

REG CHARITY ENGLAND & WALES NO. 232822. REG CHARITY SCOTLAND SC039088.

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INTRODUCING SEAFISH RESTAURANT THE RECENT REFURBISHMENT WORKS AT “SEAFISH” RESTAURANT @ LE BOULEVARD, St.AUBINS, JERSEY. Opened three & half years ago with the aim of serving locally caught, sustainable fish & chips in a relaxed atmosphere, the Seafish Café in Liberty Wharf, St. Helier, Jersey has proved so popular that a second outlet has now been launched just three miles across the bay.

The interior has benefitted from a selective material & finishes palette that includes feature wood effect floor tiling, metro wall tiling, leather fixed seating and a series of feature pendant light, with timber cladding to the walls.

All the refurbishment works have been carried out to an extremely high standard and the new design is a modern expression of architectural materials & finishes.

SHOP WATCH

With the new harbour side restaurant boasting the same modern interior and a menu that combines popular fish & chip shop classics with modern twists, its not surprising that the 60 cover St. Aubin site is following in its predecessors footsteps with tables

being turned over two to three times a day.

It provides an environment which is a perfect setting for a dining experience.

Working with Elite Shop-fitters Leeds on the design and fit out of the restaurant,

achieved when you’ve got great people involved.

With the Seafish Café concept exceeding expectations, Roger is now looking at the possibility of taking the brand further afield to mainland UK as well as Dubai.

Roger White the owner added, its amazing what can be

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www.federationoffishfriers.co.uk

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ISSUE 2 // APRIL 2018

37

THE RISING TIDE OF MSC-CERTIFIED CHIPPIES

Brits still love a fish and chip supper; in fact, more than 167 million servings are enjoyed from chip shops every year. Doused in salt and vinegar, smothered with mushy peas or dipped in tartar sauce… however you enjoy your chips, more consumers than ever are demanding that they are served with a side of sustainable fish.

Taking place over seven months, the judging process was rigorous with menu choices, customer service and quality all being taken into account, but it’s clear that the winners were also recognised for their responsible sourcing and efforts to educate and inform customers on the sustainability credentials of their seafood.

According to research carried out

by YouGov on behalf of the Marine Stewardship Council (MSC), 80% of fish and chip fans believe that all of the UK’s 10,500 fish and chip shops should serve certified sustainable fish – with 39% saying they would happily travel further to buy it.

Millers Fish & Chips in Haxby, York became the sixth MSC certified shop in a row to be named Fish and Chip Shop of the Year.

So, it was no coincidence that at the recent National Fish & Chip Awards in London, the ‘Oscars’ of the frying world, 75% of the winners are MSC certified.

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Nick Miller, co-owner of Millers, said: “Looking after the ocean is something we have to do, it’s very important for the future of the fish and chip industry. For us, it doesn’t just stop at sustainable fish but also packaging and promoting the MSC certification message. We’ve even been to school assemblies to talk

about the MSC ecolabel – we love giving back to the community in this way and our customers really appreciate it.

“We’re over the moon about the award and have been very busy in the shop p as a result of it.. We’ve even had international publlicity. The night we got back from m the awards, customers were e queu ued out of o the doorr and

XXXXXXXX we were welcomed back with a big round of applause from them all.

It was very emotional and it meant so much to us but fish and chips is the real winner – it’s helped us promote our national dish, which we’re very proud of that.”

After just five years of business, Fish City in Belfast, won the Good Catch Award, which rewards chip shops excelling in their efforts to source and endorse sustainable seafood. Fish City promote sustainability instore, online and through their Kid’s Club education programme.

They became MSC certified in 2015.

John and Grainne Lavery owner of Fish City, said: “The words honour and pride only begin to describe how we feel about winning this award. We are elated to have this recognition from our industry partners. We do believe the MSC certification is one of the main elements which supported us to win this year.

“More members of the public are becoming aware of the importance of sustainability and pro protecting our oceans. We often have customers c who are genuinely intere ested in it.

We will be encouraging other shops and businesses to strongly consider MSC certification, provid ding their own traceability and pro ovenance to the food they serve.”

The MSC blue ecolab bel offers customers independent reassurance thatt the fish on the menu has co ome from a sustainable so ource. The number of chip shops with

ISSUE 2 // APRIL 2018 8

The expanding list of UK certified fish now includes North Sea cod, following the announcement in last year that stocks have been nursed back to health after they crashed to just 44,000 tonnes in 2006, (over half the total amount consumed by the UK each year). Following a ‘Cod Recovery Plan’ stocks now stand at healthy levels.

the coveted MSC certified status has swelled in recent months to well over 100.

George Clark, MSC UK Senior Commercial Manager, comments, “We believe that becoming MSCcertified benefits not only individual businesses but the entire UK fishing and fish and chip industry, while at the same time reassuring consumers that the seafood served is responsibly-sourced and fully traceable. It’s clear that being certified opens up new promotional opportunities and enhances your business’ reputation.”

Resurgence of UK fish: local and sustainable The range of sustainable seafood is growing and many UK fisheries now supply MSC-certified options, making it possible to enjoy both locally-sourced and sustainable fish.

Certified since 2015, Cornish hake is enjoying increasing popularity in the UK. Previously sent overseas, the UK market for hake is expanding and can increasingly be found on UK chip shop menus in shops such as South London chippy, Olley’s Fish Experience, who first served it in 2016.

Join the growing number of MSC certified chip shops By getting MSC certified, fish and chip shops can use the blue MSC ecolabel to guarantee that the fish being served comes from an MSC certified fishery, satisfying the increased consumer demand for traceable and sustainable fish.

Getting certified is easier and more affordable than ever and shop owners can now apply online through the National Federation of Fish Friers. It costs as little as £250 a year for NFFF quality award members.

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XXXXXXXXXXXXXXXXXXX CELEBRATING A CENTURY! Fish and Chip Queen of Birmingham!!

Artemis Pili, mother of NFFF member Michael Pili, celebrated her 100th birthday on the 19th February while becoming one of the oldest Greek-Cypriot ladies in the country.

Born in 1918, during the final year of the First World War, Artemis grew up in the village of Trachypedoula in Cyrpus. In 1938, at the age of 20, a young Artemis decided to leave for England.

She first settled in London, working as a nanny for a doctor and his family. Artemis fell in love with a young Greek-Cypriot man called Louis, who was serving in the RAF. The couple married in 1941 and lived in Hanson Street, Marylebone, before moving to

Birmingham in 1943. Artemis and Louis first worked in a cousin’s café and chip shop and this was the start of Artemis’s long career in the industry, setting up their first business in Nechells. This was bombed-out in an air raid but, undeterred, the couple moved to another fish shop in Great Russell Street, Newtown.

Michael, who followed in his parents footsteps running chip shops and Greek restaurants in Birmingham, explains: “Life was difficult without all the mod-cons of today. Living conditions and the shop itself were very basic. There were coal fired wall ranges for cooking, no extractor fans and you had to peel the potatoes and ‘skin and bone’ the fish all by hand.

I remember my mother getting one of the first flatbed electric chip choppers in the city. Unfortunately, when she was cleaning the machine she accidently sliced-off the top of her thumb.”

It was always busy in the shop and Artemis’s daughter Margaret said: “My parents shop in Gerrard Street was on the number 8 (inner circle) bus route. The bus drivers would stop at the shop for their fish and chips, the drivers would jump out of their cabs and come into the shop, while all the passengers were sitting on the bus. We would ask the people in the queue if we could serve the drivers first, as they were in a rush. More often than not, the conductor would also follow, coming into the shop to get their fish and chips followed by passengers on the bus, who saw the driver getting his and thought they should get theirs, too.”

Even after the shop in Gerrard Street closed, being compulsory purchased as part of the rebuilding of Lozells and Newton, Artemis continued to work hard, helping her son Michael in his chip shops and restaurants.

That’s what you call dedication.

Happy 100th birthday, Artemis!

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www.federationoffishfriers.co.uk

NFFF ASSOCIATE MEMBERS

4 Opportunity to work exclusively with our NFFF members newsletter

Why not join the National Federation of Fish Friers as an NFFF Associate Member?

4 Your company profile and logo listed in the Business Directory of the Fish Friers Review.

NFFF Associate Members play an essential role in providing products and services to the fish frying industry and towards supporting our goal of maintaining fish and chips as the UK’s Number 1 takeaway meal.

4 Listing in the Associate Members directory of the official NFFF website with click through to your website.

There are many benefits to being an Associate member of the NFFF: INDUSTRY PARTNERS

Email: george.clark@msc.org Web: www.msc.org/fishandchips

1) AHDB Potatoes

The AHDB is a statutory levy board, funded by farmers, growers and others in the supply chain and managed as an independent organisation (independent of both commercial industry and of Government).

Tel: 024 7 669 2051 Email: info@ahdb.org.uk Web: www.ahdb.org.uk

2) Coeliac UK

Company Description: Coeliac UK is the leading charity working for people with coeliac disease and dermatitis herpetiformis (DH). We are widely recognised as the expert body on the gluten-free diet and want to see more gluten-free choices on menus so people with coeliac disease can eat out with confidence.

Contact: Zoe Bishop Tel: 01494 796727 Email: cateringtraining@coeliac.org.uk

3) FASFA

Fasfa is the Frozen at Sea Fillets Association, representing trawler owners and distributors of FAS filleted fish from Norway, Iceland, Faroe Islands, Spain, Russia and the UK. Fasfa works to improve the understanding of frozen at sea fish with consumers and trade by promoting environmental, quality and healthy eating messages.

Contact: John Rutherford Email: jarutherford@btinternet.com Web: www.fasfa.co.uk

4) Marine Stewardship Council

MSC works to recognise and reward sustainable fishing practices. Any fish bearing the MSC ecolabel can be traced back to an independently certified sustainable fishery. By getting MSC certified and offering your customers seafood certified sustainable fish with our distinctive blue ecolabel, you will be helping to transform the global seafood market to a sustainable basis. Find out more at www.mscorg/fishandchips Contact: George Clarke Tel: 0207 246 8916

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5) NEODA

Trade Association Contact: Lynda Simmons Tel: 020 8464 3954 Email: lynda.simmons@neoda.org.uk Website: www.neoda.org.uk

6) The Fishermen’s Mission

The Fishermen’s Mission is the national charity that delivers emergency response and welfare help to active and retired fishermen and their families. We use money generated through fundraising to assist Fishing Families around the UK. We’re proud and grateful of the support NFFF Members give to our charity by running events, having charity items on your menus, having our ‘Albert Collection box’ on your counter and participating in National Fish and Chip Day to raise money to assist in our work.

Contact: Sue, Diane or Gemma in the Fundraising Team Tel: 01489566910 Email: enquiries@fishermens mission. org.uk Website: www.fishermensmission.org.uk

7) Seafish

Seafish is a Non-Departmental Public Body (NDPB) set up by the Fisheries Act 1981 to improve efficiency and raise standards across the seafood industry.

We are funded by a levy on the first sale of seafood products in the UK, including imported seafood. At Seafish, our mission is to support a profitable, sustainable and socially responsible future for the seafood industry. Our remit includes everything and everyone - from fishermen and processors through to importers, retailers and food service providers.

As an organisation, we also take a great interest in the consumer: the people who buy and eat seafood. Maintaining a wellregulated seafood industry which delivers high-quality, safe, sustainable seafood to UK consumers is one of our highest priorities. We therefore listen to, and cooperate with, a broad range of voices in the industry. By balancing our priorities

4 A discount on advertisements placed in the Fish Friers Review together with advertorial opportunities.

Plus much more! If Associate Membership is something you would like to discuss in further detail please do not hesitate to contact Rob on 0113 230 7044 or email r.norris@federationoffishfriers.co.uk and maintaining a high degree of transparency in our operations, we endeavour to meet the needs of everyone that we represent.

Contact: Andy Gray, Trade Marketing Manager Tel: 07876 035767 Email: a_gray@seafish.co.uk Website: www.seafish.org

8) The Sustainable

Restaurant Association

The Sustainable Restaurant Association are a not for profit organisation, helping restaurants and food businesses become more sustainable and diners make more sustainable choices when dining out.

Contact: Mark Lineham Tel: 0207 479 4235 Email: mark@thesra.org Web: www.thesra.org

ENERGY/CARD PAYMENTS 9) Chip & Pin Solutions

Chip & PIN Solutions is one the UK’s leading Payment Providers. Working in exclusive partnership with The National Fish Friers Association, all Members can now receive discounted pricing & £25 off their NFFF membership with any purchase. Established in 2004, Chip & PIN Solutions provides a one stop card payment shop, offering the following services all under one roof to NFFF members.

• Card Terminals & Card Processing • UK’s 1st & Only Integrated Cash Register • Integrated EPOS Solutions • Merchant Fund – Unsecured Business Cash advances from £2,500 to £500,000 Tel: 0800 881 8104 Email: info@chipandpinsolutions.co.uk Web: www.chipandpinsolutions.co.uk

10) Utility Bidder

Utility Bidder is a revolutionary service, set up to ensure customers get the best gas and electricity tariffs on their business energy. Energy costs have become one of the largest overheads for businesses, so therefore reducing your bills will have an immediate positive impact on your bottom line. Let us do all the hard work for you and gain 4

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4 Opportunities to work on packages and campaigns exclusively for the NFFF members

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DUCT CLEANING/RANGE SERVICING 11) Deduct Limited

Nationwide extraction cleaning services, using the latest cleaning technology & camera inspection equipment. NFFF member discount. All works insurance compliant TR19 certification. Video of clean available.

Contact: Dan Evans Tel: 0333 772 0089 Mobile: 07806 487 239 Email: info@de-duct.co.uk Website: www.de-duct.co.uk

12) Discount Range Services Ltd

Providing services, repairs, and installations on fish and chip frying ranges we have the knowledge that you are looking for. Specialising in Hopkins, Martyn Edwards and Frank Ford fish and chip ranges. We have over 35 years’ experience as fish and chip frying engineers. We carry most parts of these frying ranges of all models so we can carry out a first-time fix getting you back up and running.

Contact: Liam Marshall or Paul Bell Mobile: 07833 681319 (Liam) or 07753687188 (Paul) Email: discountrangeservices@gmail.com Website: www.discountrangeservices.co.uk

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competitive energy prices from all of the major suppliers. Working on your behalf and having close relationships with 20 suppliers means we can secure you a fixed contract that is suitable for your requirements. The service doesn’t just end there, we are with you throughout the duration of your contract to validate your bills, offer advice and address any supplier issues you have. Whatever the issue or query, all it takes is one phone call to Utility Bidder to get things sorted quickly and efficiently, leaving you to get back to what you do best… running your business.

Contact: Ella Brooks Tel: 0800 007 4001 Email: e.brooks@utilitybidder.co.uk / info@utilitybidder.co.uk Website: www.utilitybidder.co.uk

BUSINESS DIRECTORY

NFFF Associate Members play a fundamental role in the fish and chip industry. All the NFFF Associate Members play their part in improving the fish and chip trade as a whole and are looking to work with fish friers for the long term. All companies who have applied to become Associate Members have been approved by the NFFF Board.

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ISSUE 2 // APRIL 2018

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NFFF ASSOCIATE MEMBERS 1) Duct Cleaning Service Ltd

commercial property to trade. Moving forward, we will be working very closely with the NFFF to assist as many members as we can with their commercial property and finance questions.

Contact: Barry Frost Tel: 01244 659101 Email: barry.frost@commercialplus.co.uk Web: www.commericalplus.co.uk

Duct Cleaning Service have a wealth of experience working with fish and chip ranges ducting and extractors for clients across the UK. With over 35 years experience working with and for one of the country’s largest supplier of catering equipment and installer of fish and chip ranges HADDOCK RANGES Then HOPKINS CATERING, the team at Duct Cleaning knows every inch of your fish and chip range.

Contact: Michael or Darren Hardcastle Mobile: 07580799763 (Michael) or 07974676224 (Darren) Email: info@ductcleaningserviceltd.co.uk Website: www.ductcleaningserviceltd.co.uk

7) FishFryerFinance

(division of WestWon Limited)

The UK’s only dedicated finance and leasing company specialising in the fish and chip shop sector. We offer leasing and finance to new start chip shops. Likewise, we work with existing fish and chip shops looking to expand by opening up new outlets and existing chip shop fryers, searching for new equipment or ones needing a shop refurbishment.

Contact: Geroge.Shellingford Tel: 01494 611 456 Email: george.shillingford@westwon.co.uk Website: www.fishfryerfinance.co.uk

BUSINESS DIRECTORY

2) Keep Environmental Services

Keep Environmental Services offer specialized and professional cleaning and certification of duct and extraction systems, with many clients in the fish frying industry Contact: Dave Penson Tel: 01472 602012 Mob: 07740 061 526 Email: dpenson@3pa.co.uk Web: www.ductcleaners.co.uk

Finance

Equipment leasing for new and established fish and chip shops.

Contact: Mark Johnson Tel: 0161 429 6949 Email: info@johnsonreed.co.uk Web: www.johnsonreed.co.uk

3) KLS

• Fish Range Extraction Duct Specialist Cleaning • Before & After Photos • Insurance Certification on Completion Tel: 01553 772935 Email: mike@klsonline.co.uk Web: www.klsonline.co.uk

9) Morrish Solicitors LLP

We have acted for NFFF and its members for over 30 years, providing a full range of business and personal legal services at discounted rates. We have particular expertise in sale and purchase of commercial property, portfolio management, new lease preparation and negotiation, site acquisitions and development work, secured lending and refinancing, business asset sale and purchase, debt recovery, litigation and employment advice. We also specialise in wills and probate, family law and other personal services. We pride ourselves in being able to match the expertise of the larger firms, but at a more affordable price, finding you the most commercially sound solution.

Contact: Daniel Kindell Tel: 0333 3449600 Email: daniel.kindell@ morrishsolicitors.com Web: www.morrishsolicitors.com/nfff

4) Range Response

Range Response have over 30 years’ experience of working in fish and chip shops. We specialise in the service, breakdown and installation of frying ranges nationwide and also offer duct cleaning.

Contact: Paul Douglas Tel: 0161 654 9225 Mob: 07500 334 533 Email: sales@rangeresponse.co.uk Web: www.rangeresponse.co.uk

FINANCIAL, LEGAL AND INSURANCE 5) CF Capital

Specialist provision of finance facilities to businesses operating in the catering & hospitality market place. Bespoke products available for New Start Businesses and established companies.

The largest provider of Business Cash Advances in the UK. Contact Gary Keeley Tel: 01279 759222 Email: sales@thecfgroup.co.uk Web: www.thecfgroup.eu

10) Take Out Insurance Ltd

Insurance for the National Federation of Fish Friers. Our team of experienced representatives have specialist knowledge on the type and level of insurance fish and chip shops typically need. We provide reassurance that you are in safe hands by offering quotes from a panel of UK based insurers, offering products which have been designed to meet the needs of your industry.

Contact Phil Hodgson Tel: 0330 134 4558 Email: online@smeinsurance.com Web: www.smeinsurance.com/nfff

6) Commercial Plus Ltd

Commercial Plus is a commercial property and business finance consultancy. We offer common sense, practical advice and assistance on literally any commercial property issues such as rent reviews or lease renewals. We also offer independent advice on raising all types business finance such as leasing for shop refits or commercial mortgages for business expansion. Our services are very much advice driven and all of our clients receive free advice initially with no obligation. We operate nationwide and assist any small businesses that require a 1

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8) Johnson Reed Catering

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11) Thornhill Insurance

We are a family run business, specialising in insurance for the fast food industry since the 1980’s. We insure a significant number of fish and chip establishments

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FISH SUPPLIERS 12) Unique Seafood Ltd

Wholesale in frozen fish Contact: Emilie Nissen/ Martin Brown Tel: 0203 260 3580 Email: en@uniqueseafood.co.uk or mb@uniqueseafood.co.uk Web: www.UniqueSeafood.co.uk

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NFFF MEMBER DISCOUN T AVAILAB LE

‘Over 30 years in depth market knowledge of supplying Fish and Chip Shops across the North East, Yorkshire and Cumbria and a new depot in Leeds. We are able to offer guaranteed delivery and high quality sustainable Frozen at Sea Fish at competitive prices.’

Contact: Craig English Tel: 01325 315544 Email: craig@collinsseafoods.co.uk Web: www.collinsseafoods.co.uk

14) F Smales & Son Ltd

Since 1995, Pacific West has grown to become one of the world’s foremost suppliers of premium frozen seafood.

A global industry innovator in providing quality value - added and natural seafood range. All Pacific West’s food service products are designed to provide “convenience without compromise” – its ongoing commitment to quality which has led to Pacific West’s success as being a leader in the seafood market.

Contact: Eric Rose Tel: 01373 824 242 Email: enquiry@pacificwestfoods.co.uk Web: www.pacificwestfoods.co.uk

16) T Quality

‘Suppliers of fish and sundries to the fish and chip industry’.

Contact: Derek Dews Tel: 08452 505605 Mob: 07769 933002 Email: customercare@tquality.co.uk Web: www.tquality.co.uk

GENERAL FOOD SUPPLIERS 17) Ceres | Pure Food Innovation

We create great tasting solutions for your fish and chip shop, if you would like to try our batters, curry, gravies, fishcake base mix, natural pea seasoning and not to forget the Phil Vickery SeriouslyGood Gluten Free range of products.

Tel: 0845 3711 522 Email: hello@worldofceres.com Web: www.worldofceres.com YouTube: www.youtube.com/c/CERESPFI

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Batter mix producer / Industrial supplier of functional ingredients and marinades Contact: Edmond van der Plas Tel: +44 (0)79 04752984 +44(0) 28 4062 0543 Email: rmburrell@dow.com Web: www.lindenburg.org Dow Seeds is an oilseed plant breeding company that develops High Oleic Rapeseed and Sunflower plants whose oils offer the ability to lower saturated fat without compromising taste, flavour and performance. Omega-9 Oils is the brand name for these healthy alternatives and these oils can help fish friers meet consumers’ demand for healthier meals that also taste great.

Contact: Richard Burrell Email: rmburrell@dow.com Web: www.omega-9oils.com and www.goofats101.com

20) Kerry Foodservice

21) Middleton Food Products

15) Pacific West

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Burg Food Spices & Ingredients

‘Suppliers of Goldensheaf Batter Mixture, Henry Jones Batter Mixtures, Dinaclass Curry Sauces and Gravy.’

Contact: Customer Careline Tel: 0800 138 1938 Web: www.kerry-foodservice.co.uk

Supplier of frozen fish, seafood and catering products. The UK’s number one supplier of frozen at sea fillets to the fish frier, with the widest choice of frozen at sea brands in the market.

Tel: 01482 324997 Email: info@smales.co.uk Web: www.smales.co.uk

NFFF MEMBER DISCOUN T AVAILAB LE

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18) DSmedes Fine Foods / Lind en

19) Dow Seeds

13) Collins Seafoods Limited

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throughout Great Britain.

Contact: Lucy Thornhill Tel: 01924 499182 Email: info@thornhillinsurance.co.uk Web: www.thornhillinsurance.co.uk

‘Manufacturers of the Nations favourite Batters. Middleton’s manufacture Batters, Curry, Gravy and Chicken Breading’s and supply Nationwide through a network of Suppliers.’

Contact: Ryan Baker Tel: 01902 608122 Email: sales@middletonfoods.com Web: www.middletonfoods.com

22) S&B Herba Foods Ltd

Established in 1919, S&B Herba Foods Limited have a long heritage of expertise in servicing the food industry in the United Kingdom and Ireland. S&B Herba Foods Limited are highly experienced in all aspects of sales, marketing and distribution of brands, private label and food ingredients. Their portfolio includes rice, rice flour, couscous and semolina, dried fruit, IQF rice and IQF pasta and peas and pulses. S&B Herba Foods Limited supply all leading multiple retailers, wholesalers, independents, food manufacturers and the ethnic wholesale and foodservice sectors. Products are sourced from all over the world to meet the customers’ needs and are covered

by S&B Herba Foods Limited quality assurance guarantee. Their commercial offices are based in Orpington and they have two rice production facilities in Cambridge and Liverpool. S&B Herba Foods have a long history of supplying the Fish and Chip sector with Ground Rice, Rice Cones and dried Marrow Fat Peas.

Ground Rice and Rice Cones are made by milling rice into coarse flour. Rice Cones are widely used by friers to dust fish before applying batter. A light application of Rice Cones onto wet fish helps absorb excess moisture. The rice cones create a 6

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NFFF ASSOCIATE MEMBERS

GENERAL TRADE 23) B Smith Packaging

(Worcester) Ltd

BRC Certified supplier of bespoke packaging including fish & chip boxes & sundry items Contact: Alison Kemp Tel: 01905 757124 Email: a.kemp@bsmithpackaging.co.uk Website: www.bsmithpackaging.co.uk

24) BD Signs

Contact: Michael Dickman Tel: 01773 761 791 Email: info@bdsignsnottingham.co.uk Website: www.bdsignsnottingham.co.uk

25) Checkit

Checkit is a leading provider of cloudbased automated monitoring and work management solutions for the food service, food manufacturing and contract catering sectors. Its range of intuitive handsets, wireless sensors and probes simplify and automate a multitude of routine tasks that are required to ensure quality standards and regulatory compliance, improving efficiency and reducing risk and costs. Checkit handsets alert staff to complete tasks and time-stamp and record the status in real time, while the next generation wireless sensors continuously collect data on temperature, humidity and door close status eliminating manual checks, protecting stock, reducing wastage and energy costs. The data is securely uploaded to the Cloud, from which managers in any location can view real-time and historic reports.

In food service and manufacturing, Checkit helps organisations from a single pub to a multi-site restaurant group, transform the way they manage food safety by replacing manual, paperbased records with a digital solution.

This helps to ensures regulatory compliance, high quality standards, improved management visibility, greater efficiency, good reputation and cost savings. Customers include the Ritz, Claridges, Inamo, Howe&Co, Tir a Mor, Alton Towers, Abel & Cole, Bakkavor Cucina Sano, amongst others.

Tel: 01223 941450 Email: info@checkit.net Website: www.checkit.net

26) Daltons Business

Daltons Business is the UK’s number 1 marketplace to buy or sell a business and has been connecting buyers and sellers for over 150 years. You can search over 30,000 unique business opportunities currently listed on the site, including thousands of Fish & 22

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27) E.B. Gas Services

E.B Gas is registered with both Gas Safe and RGII enabling our installation engineers to work throughout the U.K and Ireland. All engineers have a wide variety of qualifications allowing them to carry out complete installations including pipework and equipment commissioning.

Contact: Rodney Marks Tel: 02830 262908 Mob: 07771610925 Email: service@ebgasservices.com Website: www.ebgasservices.com

28) Elite Shopfitters (Leeds)

Elite Shopfitters offer a UK-wide shop fitting service to the catering industry.

Specialising in bespoke shop fitting, we offer restaurants and fast-food establishments with complete kitchen and dining area re-designs and installations.

Contact: Dave Belsham Tel: 0113 258 0875 Mob: 0781 405 3248 Email: eliteshopfittersleeds@iidp.co.uk Web: www.eliteshopfittersleeds.co.uk

29) EPOS Group

EPOS Group specialises in Electronic Point of Sale systems. Since 1971 we’ve grown steadily to deliver national and local sales & service support coverage to our customers. We know from this earned experience it takes ambition and commitment to run your company.

Contact: Scott Cumpton Tel: 0870 428 2830 Email: scott@eposgroup.co.uk Website: www.eposgroup.co.uk

30) Hilton Smythe

Looking to buy or sell a business? Hilton Smythe can help. Did you know we’re the experts? From fish and chip shops to guest houses, we know what it takes to help you buy or sell a business in the UK, just have a look at our recently sold businesses. Selling a business? You’ll benefit from our extensive advertising coverage and our all-inclusive legal service plus our unrivalled service.

Buying a business? Our team of helpful Negotiators will match your every requirement to find your perfect business, help with finance and guide you all of the way. Whether buying or selling, you don’t need to look any further. Visit our website www.hiltonsmythe.com or give us a call 0845 519 8809 to find out more or just ask a question; we’re always here to help.

Tel: 0845 519 8809

Suppliers of a multi award winning eco potato peel and starch recycle filtration system Contact: Malcolm Wood Tel: 01592 860 865 Mobile: 07779289881 Email: info@peeltech.co.uk Website: www.peeltech.co.uk

32) Sign Focus

Sign Focus are commercial sign specialists with over 50 years of industry experience. We design, manufacture and install high quality signage throughout the UK, combining technical expertise with unrivalled customer service, to bring you unique signage and corporate imaging solutions.

Contact: Antony Grainger Tel: 01274 747788 Email: info@signfocusltd.com Web: www.signfocusltd.com

ISSUE 2 // APRIL 2018

38) ADM Trading (UK) Limited

Frymax is the premium quality frying fat developed specifically for the fish and chip trade. It is refined and packed to the highest standards by one of Europe’s largest refiners of oils and fats and has been the friers’ favourite for over 60 years.

Contact: Andrew Marriott Tel: 01322 443025 Email: ukinfo@adm.com Web: www.olenex-uk.com/frymax.php

FILTRATION 33) Premier 1 Filtration

Specialising in oil / fat filtration with over 30 years’ experience in the fish frying trade. If you need help or advice please Contact: Jeff Stephenson Mob: 07836 370234 Email: info@premier1filtration.com Web: www.premier1filtration.com

39) Nortech Foods Ltd

‘Offering a broad product portfolio of vegetable and animal oils and fats’ Contact: Alan Hackett Tel: 01302 390880 Email: info@nortechfoods.co.uk Web: www.nortechfoods.co.uk

34) Steve Hill Services

Running low on filter papers & supplies, need a service or repair for your Merlin, Opal, & Pura, Aries or Bitterling type oil filter machine. In need of replacement parts, repair, or servicing of your Kuroma pressure fryer. Contact: Marie - The Filter Lady for a prompt, friendly, service Contact: Marie Quinton Tel: 01452 521081 Mob: 07860 232741 Email: fryingfilters@gmail.com Web: www.fryingfilters.co.uk

40) Vandemoortele/P100

P100 has over 60 years of frying experience, helping to create great tasting food time and time again.

Being refined to the purest level, P100 offers unrivalled consistency in taste and freshness from the first portion to the last.”

Contact: Stephen Bickmore Tel: 0208 814 7810 Mob: 07912 389446 Web: www.vandemoortele.com

35) Vito UK

Market leaders in cooking oil filtration.

Suitable for both solid and liquid oils. Both mobile and portable unites available for restaurants, fish and chip shops and mobile chip vans.

German manufactured to the highest quality, 2 years warranty, UK wide distribution, dedicated back up telesales operation, industry experienced sales professionals. Save money, labour and improve the quality of your oil for only a few minutes work each day Contact: Kim Devlin Tel: 01953 851914 Email: sales@vitouk.co.uk

PIES, SAUSAGES AND MEATS 41) James T Blakeman Co Ltd ‘Manufacturers of sausage and meat products.’

Contact: Cherry Ward Tel: 01782 569610 Email: admin@blakemans.co.uk Web: www.blakemans.co.uk

42) Pukka Pies Ltd

‘Brand leaders, supplying pies and pasties to the fish frying trade.’

Tel: 0116 2609755 Email: webenquires@pukkapies.co.uk Web: www.pukkapies.co.uk

OILS AND FATS 36) Duncrue Food

Processors Ltd

43) Karro Food Group

Manufacturer and Packer of Beef Dripping.

Contact: Kevin Thomas Tel: 02890 351422 Email: kevin@dfproc.co.uk Website: www.dfproc.co.uk

Suppliers of Frozen Foods to the Foodservice / Catering Trade. Plumtree Proper Good Sausages. Mawbeef Beefburgers Contact: Graham Thompson Tel: 01482 326234 Mob: 07789 761448 Email: graham.thompson@karro.co.uk Web: www.karro.co.uk

37) Flavoil

Flavoil are an innovative supplier of high

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Tel: - 01452 521081 or Mobile: 07860 232741

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grade edible oils. Their principle trade is in the latest High Oleic Sunflower Oil HOSO. This is a major oil with high performance and great nutritional advantages. Sunflower oil has great shelf life and is favoured for many reasons by food processors. Health concerns are looming over fats and Flavoil are lab testing all their fats to ensure your customers will benefit. Flavoil also provide a full range of fats, oils and oil based products including Brooklyn Block Palm Oil and Oiltra Chef for Fish & Chip operations.

Contact: Martin McHugh Tel: 07452276575 Email: martin.m@flavoil.co.uk Website: www.flavoil.co.uk

31) Peel Tech

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Email: enquiries@hiltonsmythe.com

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Chip Shops for sale and other takeaway businesses. When it comes to buying a Fish & Chip Shop or if you do decide to sell your establishment in the future, think Daltonsbusiness.com! National Federation of Fish Fryers members also receive a special 10% discount on advertising your business with Daltons, meaning you can sell your business from as little as £143!

Call Daltons today and quote ‘FISH FRIERS 10% OFF’ to get started.

Tel: 020 8603 5141 Email: sales@daltonsbusiness.com Web: www.daltonsbusiness.com

BUSINESS DIRECTORY

bond for improved batter adhesion nd prevent the batter from spitting during frying. We carefully select only the best Marrow Fat Peas from a handful of UK growers. Great for mushy peas and snacks such as wasabi peas.

Contact: Peter Walker Tel: 01689 878713 Mobile: 07768 532005 E-mail: peter.walker@sbhf.com

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NFFF ASSOCIATE MEMBERS 1) Meadow Vale Foods

6) TYCO (Ansul Restaurant Fire

Suppression System)

Contact: Ansul Restaurant Fire Suppression System, c/o Tyco Fire Protection Products, Grimshaw Lane, Newton Heath, Manchester, M40 2WL Website: www.ansul.com

2) Riverside Foods

Suppliers of premium quality frozen chicken products Contact: Mandy Clinch Tel: 01691 839288 Email: enquiries@riversidefoods.co.uk Website: www.riversidefoods.co.uk

BUSINESS DIRECTORY

3) Vic Graham & PG Chips

A reliable supplier of wholesales potatoes and freshly cut PG Chips based in Manchester, you just can’t beat Vic Graham for our quality service and price.

Catering for many restaurants, pubs and takeaway businesses, we have over 40 years’ experience in the industry and have established ourselves as the trusted name amongst chip and potato suppliers.

Once you’ve tried us, you won’t want to leave, here’s why: - We are suppliers of the best frying potato in the North of England.

- Delicious and fresh pre-cut PG Chips.

- We use only quality Lincolnshire and Cambridgeshire potatoes.

- We pride ourselves on our punctual delivery Monday to Saturday (don’t work Sundays).

Contact: Paul Graham Tel: 01204 887415 Email: potatoes@vicgraham.com Web: www.vicgraham.com

4) Isle of Ely

Over 40 years’ experience of serving the fish and chip trade. A National Fish & Chip Award sponsor, we market the potato from field to frier.

Contact: Oliver Boutwood Tel: 01353 863355 E-mail: info@isleofely.co.uk Web: www.isleofely.co.uk

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Our product range now includes chippers, peelers, mixers and accessories Bold® prides itself in working to exceptionally high standards throughout the design and manufacture of every machine made to the highest specification in stainless steel from our Wirral factory.

Contact: Dave Hughes Tel: 0151 6322174 Email: info@boldcatering.com Website: www.boldcatering.com

13) Mallinson’s of Oldham Ltd

For over 85 years the name Mallinson has been seen on frying ranges in thousands of establishments throughout the UK and many parts of Europe.

Mallinson’s can provide every aspect from the design and manufacture of your frying range to the installation by our own fully skilled engineers.

Contact: Terry Cowell Tel: 01706 299000 Email: mallinsons.sales@btconnect.com Web: www.mallinsonsofoldham.co.uk

8) Florigo

When you choose a Florigo, you are investing in more than just new equipment. A Florigo combines two vital qualities in one frying range: bespoke design and industry leading technology.

Hand crafted in Holland by experienced engineers to the highest standards, each Florigo is built with only you and your individual business in mind.

Contact: Robert Furey Tel: 01527 592000 Email: info@florigo.co.uk Web: www.florigo.co.uk

14) Martyn Edwards/Frank Ford

At Martyn Edwards/Frank Ford we are proud to make the very finest fish and chip frying equipment.

Contact: Stan Price Tel: 01642 289868 Email: enquiries@me-ff.com Website: www.me-ff.com

Drawing on our experience of Frying Range Manufacturing dating back to 1865 Henry Nuttall are qualified to discuss your requirements from the initial design of a modern fast food outlet the complete service of all equipment throughout its life. Dealing with planning permission matters to general service of equipment along with staff training is a standard package from Henry Nuttall. From supplying all equipment for a complete shop to a replacement blade for a chip machine, we hold over 60,000 spare parts in stock for machines dating back over the past 30 years.

Contact: John Dalton Tel: 01909 560 808 Email: sales@henrynuttall.co.uk Website: www.henrynuttall.co.uk

15) Stephens Catering Equipment Supply and installation of commercial Catering Equipment.

Contact: Tel: 028 25 861711 Email: info@stephens-catering.com Web: www.stephenscateringe quipment.com

WHOLESALERS 16) Drywite

‘Providers of numerous products to the catering industry and specialists in products for fish frying.‘ Contact: Nicky Lewis Tel: 01384 569556 Email: enquiries@drywite.co.uk Website: www.drywite.co.uk

10) Hewigo UK Ltd

5) Angel Refrigeration Ltd

Angel Refrigeration Ltd is supplier of specialist professional refrigeration for storage, display, processing and thawing. We focus on understanding our customer’s requirements to ensure we provide the right piece of equipment to do the right job. Our equipment has been developed by leading European manufacturers for the Bakery, Butchery, Charcuterie, Chocolate, Fish, Food Production, Hospitality: Floristry and Ice Cream industries.

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‘Manufacturers of both continental style round pan and British deep pan fryers.

Nationwide coverage.’

Contact: Phillip Purkiss Tel: 0121 5449120 Email: sales@hewigo.com Web: www.hewigo.com

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Established in 1957 and supplying customers throughout the UK and worldwide, we manufacture, service and maintain not only fish frying ranges

19) JJ Food Service

JJ Food Service is a foodservice specialist with eleven branches across the UK, offering a wide range of food and drink products, including Frozen at Sea cod, haddock, plaice, dogfish, cold-water and warm-water prawns and Norwegian salmon. A range of other fish and chip shop essentials are also available including branded and ownlabel condiments, packaging, chipping potatoes, batter mix and gluten-free options. Orders place by 9pm are delivered on the next, available delivery day. Same day collection is available for all customers, seven days per week. JJ’s one month price hold means that customers can enjoy high-quality products at competitive and consistent prices. JJ is the parent company of FOODit, a restaurant website building service which puts businesses online, offers free social media support and help to rank first on search engines.

Tel: 08433 09 09 91 / 07870176015 Contact: Paul Brailsford Email: paul.brailsford@jjfoodservice.com Website: www.jjfoodservice.com

20) V A Whitley & Co Ltd

‘Supplying the finest products to fish and chip shops throughout the North West since 1899’.

Contact: Tony Rogers Tel: 01706 364211 Web: www.vawhitley.co.uk

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Established in 1893 Henry Colbeck is the oldest independent, specialist supplier to the Fish & Chip Takeaway and Restaurant Market in the U.K. We deliver over 1,200 products into the north of England, Cumbria and Scotland to more than 2,500 Fish & Chip Takeaways and Restaurants. Everything from frying oils and fats, fish and seafood products to frozen foods, sides, sauces, packaging and cleaning materials. Still family owned and managed, one of our key objectives is to support the Fish & Chip sector and provide you, our customers, with new products and ideas along with help and advice to enable you to improve your sales in an increasingly competitive environment.

Contact: Douglas Colbeck, Sales Director 0771 879 4010 Contact: Jackie Pearson, Head of Marketing Tel: 0191 482 8409 Email: sales@colbeck.co.uk Web: www.colbeck.co.uk

Dedicated wholesaler to fish and chip shops offering a reliable service and range of products for a one stop supply.

Supplying the Midlands, South Yorkshire, Lincolnshire, East, South and South West of England Contact: Vince Willows Tel: 01733 316400 Email: sales@friarspride.com Web: www.friarspride.com

11) Hopkins Catering Ltd

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18) Henry Colbeck Ltd

17) Friars Pride Ltd

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KFE is a family business supplying the highest quality frying ranges, after sales service and The School of Frying Excellence. The company of choice for Award Winning Fish and Chip Shops.

Contact: Tanya Henderson Tel: 01778 380448 Email: sales@kfeltd.co.uk Website: www.kfeltd.co.uk

9) Henry Nuttall Ltd

- We offer excellent value for money

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12) KFE Ltd

7) Bold Catering Equipment

POTATOES AND PRE PREP CHIPS

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but chippers, peelers, batter mixers and refrigeration too. We also have an online store for all our spare parts and ancillary equipment available to order 24 hours a day.

Contact: Victoria Hopkins Tel: 0113 257 7934 Email: info@hopkins.biz Web: www.hopkins.biz

Contact: Julie Croker Tel: 01327 810 370 Email: sales@angelrefrigeration.co.uk Website: www.angelrefrigeration.co.uk

Your Partners in Poultry. Suppliers of quality chicken products to the fish frying trade Contact: Katharine Crockford Tel 01978 666108 Email: katharinec@meadow valefoods.co.uk Web: www.meadowvalefoods.co.uk

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www.federationoffishfriers.co.uk

20

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SELLING or BUYING a business? that’s OUR business…

Sold off an asking price of Leasehold £99,500 Kent & Sussex

01273 803777

Sold off an asking price of Leasehold £199,000 Staffs/Derbys

01782 711022

Sold off an asking price of Leasehold £160,000 Devon

01404 813762

Sold off an asking price of Leasehold £27,500 Warwick

01564 771770

1 Successfully selling all types of catering businesses for over 50 years 1 For a FREE market appraisal, without obligation, visit our website www.emfgroup.com Head Office 01404 813952

ISSUE 2 // APRIL 2018

www.emfgroup.com

45

TRADERS BOARD

WORKING IN THE SUN! Fancy relocating to the Mediterranean sunshine island of Gozo, off Malta… but still work in your field of expertise?

Well, here’s your chance to buy the famous Chippy Gozo and Doris, the mobile fish and chip van. The business comes with the rental of a back end preparation kitchen area / storage/ garage in central Gozo (contract to 01.05.18) and all equipment pertaining to the operation of the islands only specialised fish and homemade chip van, including all food / drinks & consumables stock. Current Facebook page with nearly 1300 likes.

The van is presently licensed (to Oct), has valid VRT and insurance – and the business has a hawkers licence to trade (valid to Aug 2020). Upon acquiring food handling certificates, you could literally hit the ground running, straight into a busy Summer season!

For further information, an inventory and price, please apply in writing to helenjunsworth@ hotmail.com or call 07786 227571.

PLEASE NOTE: The Fish Friers Review is the members’ journal of the National Federation of Fish Friers. The advertising pages of the Review are offered to the trade as a means of introducing goods and services at an economic cost to fish friers throughout the country.

The publishers will take due care to ensure accuracy of all advertisements, but it is the sole responsibility of advertisers to ensure that the description of goods and services offered comes within the provisions of the Trade Descriptions Acts 1968 and 1972. It is also the responsibility of advertisers to comply with the Business Advertisements (Disclosure) Order 1977.

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The publication of an advertisement is not a recommendation or an endorsement of particular goods or services by either the Fish Friers Review Ltd. or the National Federation of Fish Friers Ltd., either explicitly or implicitly.

Readers of the Review, before entering into any engagements or contracts as a result of an advertisement, are advised to consult their solicitors, accountants, bank managers or other professional advisers where necessary. No offer of employment either on a salaried or fee basis should be made to any advertiser without first asking for and taking up references.

www.federationoffishfriers.co.uk

DUCT CLEANING SERVICE LTD

For all your ducting needs.

Photographic evidence provided for insurance purposes, together with a certificate.

Over 35 years’ experience – no job too big or too small.

Tel Michael on 07580 799763 or Darren on 07974 676224.

E-mail: info@ductcleaningserviceltd.co.uk Web: www.ductcleaningserviceltd.co.uk

NFFF Head Office Contact Federation House, 4 Greenwood Mount, Leeds, LS6 4LQ

Finance Fiona McStay – f.mcstay@federationoffishfriers.co.uk

Tel: 0113 230 7044

Fish Friers Review Robert Norris – r.norris@federationoffishfrers.co.uk

Email: mail@federationoffishfriers.co.uk Web: www.federationoffishfriers.co.uk General Office PA of the Directors Karen Clark – k.clark@federationoffishfriers.co.uk

Membership Eileen Kane – e.kane@federationoffishfriers.co.uk Training & Quality Award Helen Brook – h.brook@federationoffishfriers.co.uk

Contact your local representative PRESIDENT Mr Andrew Crook

Tel: 01257 232197 Tel: 07748 631697 (24 hrs) E-mail: andrew@skippersfishbar.com Skipper’s Fish Bar, 8 Talbot Row, Balshaw Lane, Euxton, Lancashire, PR7 6HS

VICE PRESIDENT Mr Craig Maw

Tel: 07745 662325 E-mail: craig@kingfisherfishandchips.co.uk Kingfisher Fish & Chips, Chaddlewood Shopping Centre, 6 Glen Road, Plympton, Plymouth, Devon PL7 2XS

TREASURER Mr Alan Hanna

Tel: 028 417 63999 E-mail: alan@pitstopfastfood.com Pit Stop Fast Food, 26 Bridge Street, Kilkeel, County Down, BT34 4AD

Regional Directors for England Mr Craig Buckley

Tel: 07745 946709 E-mail: thefishbar@hotmail.co.uk The Fish Bar, Unit 2, 645 West Street, Crewe, Cheshire CW2 8SL

Ms Lesley Graves

Tel: 07507 889028 E-Mail: lesleygraves703@msn.com Burton Road Chippy, 169 Burton Road, Lincoln, Lincolnshire LN1 3LW

ISSUE 2 // APRIL 2018

Mr Hugh Mantle

Tel: 07831 577296 E-mail: hughmantle@hotmail.co.uk 6 Daleside Road, Harrogate, North Yorkshire HG2 9JE

Miss Caroline Murphy

Tel: 07711 768674 E-mail: nfff@wetherbywhaler.co.uk The Wetherby Whaler, 18 Market Place, Wetherby, West Yorkshire, LS22 6NE

Regional Director for Scotland Mr Colin Cromar

Tel: 07435 786490 Email: colin@thefishhoose.co.uk The Fish Hoose, 69 Main Street, Thornton, Fife, KY1 4AQ

Regional Director for Wales

Mr John Penaluna

Tel: 07903 864869 Email: lapcatering@tiscali.co.uk Penalunas Famous Fish and Chips, 35a - 36 High Street, Hirwaun, Mid Glamorgan CF44 9SW

FEDERATION NOTICEBOARD

Fully insured. Ducts and canopies mechanically cleaned and steamed cleaned.

Duct Cleaning Services we are now TR19 compliant

Regional Director for Northern Ireland

Mr Alan Hanna Tel: 07711 216416 Email: alan@pitstopfastfood.com Pit Stop Fast Food, 26 Bridge Street, Kilkeel, County Down BT34 4AD

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EMILIE NISSEN, UNIQUE SEAFOODS 1. What would you do with £500,000?

I would go travelling around the world for 6 months and buy a new car.

10 QUESTIONS WITH…

2. What is your dream holiday destination in the UK, and also abroad?

6. Describe your perfect weekend.

My perfect weekend would be going out for dinner and drinks on Friday evening, having a massive fry up to nurse my hangover Saturday morning, and then a take away Saturday night with a good film and then stay in my PJs all Sunday and have a roast dinner.

7. What is your favourite drink?

My dream holiday destination in the UK is Ireland. I have never been before and I would absolutely love to go. Abroad, I would love to go to Barbados or Hawaii.

Double vodka diet coke.

3. What is your favourite sport, and which is your least favourite?

Cod.

8. Do you prefer cod or haddock?

My favourite sport to play is tennis and my favourite sport to watch is show jumping. My least favourite sport is golf.

4. If you could be granted one superhero power, what would it be and why?

I would love to be able to fly, no more traffic.

My favourite sport to play is tennis and my favourite sport to watch is show jumping 5. Which three people, dead or alive, would comprise your perfect dinner date?

The Queen, Gordon Ramsay and Beyoncé.

9. What is your first memory of fish and chips?

I can’t remember the first time I had fish and chips but it is something we have always had on a regular basis in my family.

10. What is your prediction for the fish and potato industries?

I think there will always be ups and downs in any industry but I think the fish and potato industries will always flourish as there will always be great demand for both.

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www.federationoffishfriers.co.uk

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