Fish Friers Review Issue 1 2018

BRINGING THE FISH AND CHIP INDUSTRY TOGETHER SINCE 1913 ISSUE 1 // FEBRUARY 2018

FRIERS

FISH

REVIEW

The Scoop!

New Generation Granit Supervessel Ensures Continuous and Consistent Supplies of Superb Quality Norwegian MSC CertiямБed Source Seafood.

FOR MORE INFORMATION, AND HOW TO BECOME A MEMBER VISIT: WWW.FEDERATIONOFFISHFRIERS.CO.UK

WELCOME TO THE

REVIEW

CONTENTS 12

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The Drywite Young Fish Frier of the Year Competition has not only changed people’s careers for the better but also created friendships that will last a lifetime. I personally have met many of my closest friends through my involvement in the competition. Briar helped to create a culture where everyone supports and encourages each other, while competing against each other; something that has found its way into the wider industry.

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CONTACT US

National Federation of Fish Friers Federation House, 4 Greenwood Mount Leeds LS6 4LQ Tel: 0113 230 7044 E-mail: mail@federationoffishfriers.co.uk Web: www.federationoffishfriers.co.uk

FISH FRIERS REVIEW Issue 2 Booking Deadline - 23rd February 2018 Copy Deadline - 2nd March 2018 Publication Date - 16th March 2018

Designed & Produced by Tebays, Leeds. Tel: 0113 200 5032. jane.appleby@tebays.co.uk www.wearetebays.co.uk

The NFFF and the fish and chip industry was deeply saddened to learn of the passing of Briar Wilkinson. Briar was a leading figure in the industry and the difference she has made is immeasurable, many would not be where they are today without her desire to develop the skills of the young people in this industry.

Many say the fish and chip industry is like one big family, we have sadly lost one important member, but Briars influence will continue to make a difference for many years to come.

She will always be remembered and loved.

Moving to a topic close to Briars heart, the 2018 National Fish and Chip Awards took place on the 25th January in which Millers Fish and Chip in Haxby were named Independent Takeaway Fish and Chip Shop of the Year. It’s a huge achievement and I know Millers will be great ambassadors for the industry and once again push our industry forward over the coming year.

PRESIDENT’S NOTES

FRIERS

FISH

It is with regret that I must start my first ‘Points of View’ of the New Year with sad news.

We are delighted to introduce the new look Fish Friers Review which will focus more on the work the NFFF undertakes on behalf of our members and will also feature news and stories about our members. So if you have anything to share and want to see your shop in print, please send it in.

I will close with some good news. All at the NFFF would like to congratulate NFFF Regional Director, Craig Buckley and his partner, Tori Howard on the birth of their daughter.

We hope you enjoy issue 1.

Andrew Crook Use your smart-phone to scan the QR code and learn more about the NFFF

Fish Friers Review

NFFF President

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STAY CONNECTED Social Highlight

Morning Millers Following on from Millers Fish and Chips becoming the UK Number 1 Fish and Chip Shop in the UK, Nick and David were invited to ITV’S This Morning to fry up for Eamonn Holmes and Ruth Langsford.

I want fish and chips, get me out of here!!

Show your support!

KFE’s Area Sales Manager Nik Williams will be running the London Marathon in April show your support for fish and chips.

NFFF member Catch Seafood were delighted to welcome Declan Donnelly from Ant & Dec to delve into some fish and chips!

Say Hello!

You can find them on the following address: @FishAndChipLove

SOCIAL TALK

Why not give Love Fish and Chips a follow on Twitter, they love fish and chips and love to promote the work which you undertake!

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www.twitter.com/FishAndChipLove Sharing the love for Great British Fish & Chips! #LoveFishAndChips

Let’s talk fish and chips Chris Evans asked the question ‘What makes an Award-Winning Chippy?’, luckily NFFF Trainer David Miller was on hand to answer the questions!

Follow the NFFF and join social media conversation!

On Facebook www.facebook.com/Nfffleeds

Looking for the latest news and reviews regarding the industry, look no further than the NFFF website www.federationoffishfriers.co.uk or simply follow the NFFF via social media to see the latest updates and news of what’s happening in the industry we all love!

On Twitter www.twitter.com/NFFF_UK On Instagram www.instagram.com/nfff_uk

www.federationoffishfriers.co.uk

100% % Natural British Beef Dripping for 100% Traditional Flavour From the modest potato chip to the finest fish fillet it’s all about what you fry it in. For the tastiest results go Superior, the most respected, refined and deodorised beef dripping in the business.

It’s naturally low in Tran’s fats, non-hydrogenated and delivers the high performance with the greatest economy enhancing the taste of your fried food.

Nortech Foods. New technologies behind traditional tastes.

For your nearest stockist call 01302 390880

THE IMPORTANCE OF CARD PAYMENTS FOR SMALL BUSINESSES In 2017 there were more than 5.7 million private businesses in existence, 10,500 of these were specialist fish and chip shops. Small businesses truly are the backbone of our economy here in the UK. It’s incredibly important, therefore, that they move with the times and are able to modernise payment processes, so they’re able to keep up with high street chains and competitors.

However, there are many small businesses out there still not equipped with the technology needed to accept card payments and this factor could be minimising their opportunities for growth.

Worthwhile Investment To those merchants with no knowledge in the area, it might seem like a chip and pin solution is a big investment for a small business. However, the cost of this pales in comparison to the amount of money the company will undoubtedly be losing each year if they are only able to take cash payments. There are so many customers who would rather take their custom elsewhere rather than making the effort to find the nearest cash point. There are now plenty of low-cost options available when it comes to processing card payments, so it might be worth your investment in time to look into the best options for your business. Chip & PIN solutions offers all members £50 towards their NFFF membership with any 36 or 48 month contract.

Simplified Process

to customer satisfaction and the ability to accept more transactions. Many of those who visit your business will be short on time and wanting to get home to eat their food whilst it is still hot. Having the ability to make a quick, painless contactless payment will be very important to them. There’ll be no more disgruntled customers who come to your till ready to spend money with you, only to discover they’re not able to actually buy their food because they have no cash on them. This will help your business to grow and develop, as those who have visited you tell others about their positive purchasing experience.

Something to consider for 2018 One change that came into place this January, is that retailers can no longer charge for credit card transactions. The rules came into action on 13th January, so from this point on there must generally be no additional charges applied by retailers when customers choose to pay electronically.

Technological advances, especially in the last couple of years, have allowed payments to extend beyond debit and credit cards when it comes to chip and pin payments. ApplePay, for example, has developed the technology to allow customers to pay for purchases via contactless payment integrated into their iPhones. If your business decides to incorporate contactless credit card terminals, you’ll not only benefit from shorter queue times but also open up a new level of flexibility that prepares you not just for now, but future payment technology too.

Keeping Customers Happy One of the biggest advantages of accepting card payments is the improvement you’ll see when it comes

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www.federationoffishfriers.co.uk

Understanding how the VITO fits so perfectly into your day to day business.

The VITO oil filtration system works by maintaining & prolonging the life of your oil to the highest standard by filtering the oil at cooking temperature when the oil is at its thinnest. This enables the Vito to remove the carbon that you cannot physically remove. The process takes 5 mins and cuts down on valuable time draining and wiping out your pans every day.

Using VITO twice a day every day will ensure you fry in the best possible quality oil for a fresher, crisper and better looking product as well as cutting down on your oil costs.

The VITO is used fully automatically with no supervision, you simply lift the VITO in to your pans after each service and press the button, the vortex operation and 5 micron, multiuse filter paper will do the rest and remove all that nasty carbon from the oil, fully automatically in under 5 minutes per pan.

You will still need to empty and change your oil occasionally but this labour time will be cut down dramatically.

We work closely with the NFFF as Associate Members and attend their Training Academy courses demonstrating our system. We are also exhibiting at Fry-It Peterborough next month. Operational videos are on our website and we are here to answer any questions.

Still need further convincing, speak to our many happy clients successfully using the VITO every day who are more than happy to share their experience with you.

Special NFFF Members price

VITO 80 - £ 2115 (Normal price £ 2350 +VAT) Includes delivery & 2 year warranty

+ VAT

Or lease for £18.34 per week!

VITO UK

Tel: 01953 851914 sales@vitouk.co.uk www.vitouk.co.uk

MEMBERSHIP PORTAL Are you using all your member benefits? & Safety and legal issues plus indemnity insurance cover* (LEARN MORE ON PAGE 9)

As a member of the National Federation of Fish Friers you have access to the following; • 24 hour technical advice and support from your NFFF Directors

• The NFFF represents and protects the interests of the fish frier on a national level

• Discounted access to other NFFF services

• The voice of the fish frier

• Access to exclusive member only discounts from NFFF Associate members

Keep your NFFF Membership Card safe!

Your card will provide you with the details of your NFFF Regional Director plus more.

• Every issue of the Fish Friers Review!

• Get your voice heard!

• Lighthouse Business Protection service – 24 hour confidential advice line for any employment, Health

The Darwin £10 note is almost extinct – Are you ready?

The Bank of England will withdraw legal tender status of the paper £10 note featuring Charles Darwin at 23:59 on Thursday 1 March 2018. All businesses that handle cash need to plan and prepare for the change.

After 1 March 2018, businesses and the public no longer have to accept the Darwin £10 note as payment or in change and the new polymer note featuring Jane Austen will be the only £10 note with legal tender status.

Membership Returning Members Dec 2017

Direct Debit Renewed Members Dec 2017

5 Membership

55 Membership

YOUR NFFF

New Members Dec 2017

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Contact

Company

City/County

Mr Harun Hussain

Castle Fisheries

Richmond, North Yorkshire Beauly, Inverness Shire

Mrs Dawn Gray

The Friary

Miss Lesley Cain

The Fish Hut

Fleetwood, Lancashire

Mr Bradley Willis

Pisces

Kettering, Northamptonshire Kopavogur, Iceland

Mr Hrannar Baldvinsson Mr Fazal Islam

London, E17

Mr Phil Turner

Bury, Lancashire

Mrs Claire Brewer

St Columb, Cornwall

Mrs Lorraine Arnold

Paignton Pier Chippy

Paignton

Mr Adam Hird

Hird’s Family Fisheries

Halifax

Mr Andrew Culpan

A C Creative

Halifax

Mrs Mandeep Kaur

Golden Fry

Coalville

Mr Andrew Lawson

Staincross

Barnsley

Mr Mark Allen

Frome

Somerset

Mr Theo Ellinas

The Golden Carp Chippy

Redditch

Did you know!

If you sign up to a yearly direct debt with the NFFF you are guaranteed a 10% discount of your membership

Become a member today!

The sale of one portion of fish and chips a week will cover your NFFF membership! It’s cheaper than you think.

Annual Full Membership Type

Net

20% VAT

Gross

Direct Debit payment

Single-Shop Membership (1 shop)

164.17

32.83

197.00

177.30

Multi-Shop membership (2 - 4 shops)

246.26

49.25

295.51

265.96

Multi-Shop membership (5 - 9 shops)

447.66

89.53

537.00

475.20

Multi-Shop membership (10+ shops)

60.00 per shop

12.00 per shop

72.00 per shop

64.80 per shop

Dual Membership

34.30

6.86

41.16

37.04

www.federationoffishfriers.co.uk

THE NFFF PROVIDES YOU WITH FREE LEGAL HELP

As in most businesses fish and chip shop owners didn’t start frying so that they could sit at a desk all day working through paperwork. But the evergrowing volume of business and legal administration that any small business owner has to attend to, can sometimes make it hard to remember what it was like standing behind the fryers chatting to customers.

Whether it’s health and safety, VAT or a troublesome employee that keeps you awake at night, the NFFF is here to assist you with the help of ARAG provided by Thornhill Insurance.

As a member of the NFFF, you will automatically have access to advice over the phone about any aspect of your company’s legal and tax affairs, as well as the ARAG Legal Services website, which provides a wealth of information and resources, including interactive document builders to help you create anything from employment contracts for staff to terms and conditions for your company website. The art digital tool helps you run your business and avoid having to pay a lawyer to prepare essential business documents or rely on the often unsuitable free resources available online.

All in all, the Lighthouse Business Protection service, available to all NFFF members.

Areas of law

Popular documents

•

Debts & debt recovery

•

Employment agreement

•

Business start-up

•

Consultancy agreement

•

Ecommerce

•

Employee handbook

•

Employment

•

Employment statement

•

Health & safety

•

Privacy policy for a website

•

Intellectual property

•

Terms and conditions for website selling consumer goods and/or services

•

Property

•

•

Purchase & sales agreements

Health and safety compliance review and policy creator

•

Legal health check

•

Fire risk review checklist

•

Agreement for the supply of goods (non-retail)

•

Debt collection letters for unpaid invoices

ISSUE 1 // FEBRUARY 2018

WHAT WE DO FOR YOU!

As an NFFF member you are entitled to a host of membership benefits.

The Lighthouse Business Protection is your FREE legal protection cover which offer you a whole list of rewards!

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TRAINING ACADEMY PORTAL Why should you take training seriously in 2018?

YOUR NFFF

The answer is simple… it makes your business better!

Training is often overlooked in the fish and chip sector, however it can make the difference between your shop going to that next level, or not!

Many fish friers are self-taught or use hand me down techniques from the previous owner of the shop. On the whole this may work, however would you learn to drive better from

your parents, picking up ingrained bad habits or a driving instructor?

You can use the same theory for fish and chips.

Other points are regularly picked up on training such as how to become more efficient with your wastage in fish cutting and potato preparation, everything adds up. Our trainers are award winning, industry experts with great hints, tips and tricks to improve your business.

Having members of staff attend a course or taking part in an ‘in shop’ training course will improve your business. We can train in your day to day environment or some choose to break free from similar surroundings and come to our training academy.

WIN NFFF IN SHOP TRAINING!

Training is about becoming more skilled, more confident, more consistent, and this applies to yourself and your staff. All these aspects will see your business improve and ultimately make your business more profitable!

Take advantage of the courses on offer, whether you’re a shop starting out or a shop in the top 10 in the UK you will see it as one of the best steps you’ve taken in your fish and chip journey!“ Craig Buckley, NFFF Training Manager

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The NFFF Training Academy is a fantastic, bright, modern training environment in which we teach to best practice. Even experienced

Here’s your opportunity for an award winning NFFF trainer to come to your business and teach up to 4 members of staff?

Then answer our simple question: Which NFFF Quality Award holding shop was crowned the NFFF Quality Award Champion Award winner at the recent National Fish and Chip Awards?

• Penaluna’s Famous Fish & Chips, Hirwaun, Rhondda Cynon Taff • Towngate Fisheries, Bradford, West Yorkshire • The Dolphin Takeaway, Dungannon, County Tyrone Simply visit www.nfffsurvey.com and provide your answer to be in with a chance to win. The winner will be announced on Monday 16th April

friers come to the courses and take away invaluable points. This point could be oil management, saving you thousands of pounds every year in wasted oil, as well as ensuring products are always as good as they can be. This itself should increase custom as you are serving a more consistent product.

Interested in training? Learn more by calling the NFFF Head Office or simply scan the code below to learn more

DATES FOR THE DIARY March 2018 - 5th, 6th, 7th (Guest Frier Stuart Fusco – Quayside Fish and Chip, Whitby) April 2018 - 9th, 10th, 11th May 2018 - 14th, 15th, 16th June 2018 - 4th, 5th, 6th July 2018 - 9th, 10th, 11th August 2018 - 13th, 14th, 15th September 2018 - 3rd, 4th, 5th October 2018 - 1st, 2nd, 3rd November 2018 - 5th, 6th, 7th December 2018 - 3rd, 4th, 5th

XXXXXXXX

XXXXXXXXXXX

Fresh from the ocean sourced from the best stocks and most reliable and sustainable sources.

Available from

T 0845 2 505 605 E customercare@tquality.co.uk www.tquality.co.uk ISSUE 1 // FEBRUARY 2018

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QUALITY AWARD PORTAL Gain the NFFF Quality Award and move into the fast lane!

Lanes Fish And Chips After years in the trade, Mark Piper, owner of Lanes Fish and Chips on Lady Balk Lane, Pontefract decided to embark on his quest to gain the NFFF Quality Award.

This was the first industry award Mark looked at achieving, he explains “Over the years, as an industry we have seen competition increase, the high street is becoming more and more competitive and the need to stand out alongside producing a high quality food is ever increasing.

I love the industry and over the years I have seen shops gain the NFFF Quality Award. I have always

been interested in achieving this myself but never fully committed.

Towards the end of 2017 I decided I must commit to help aid my business. The day came for my inspection and it was over in a flash.

I’m delighted to say I have passed my inspection. It was a great reward for my staff to know that an industry assessor came into our shop and reaffirmed my belief that we were producing a top quality meal. We can now say we are only one of 225 shops in the UK to hold the award out of 10,500, and let it give my business a huge lift!”

NFFF Assessor Mark Drummond said, “Mark has been in the industry for many years and has always run excellent shops but had never

entered any awards or previously applied for the Quality Award at any of his shops. His shop is compact but busy, well laid out and well run, with family members working alongside him and a couple of other staff. He had read though the Quality Award guide in advance of my visit, so he knew what to expect and had ensured he was complying with all the requirements. I made a few small suggestions in my report that I felt could help improve his already great business further but he passed the Quality Award, exceeding the required standard, so giving him and his staff both a great sense of achievement and a marketing tool to help him stand out from his competition.”

YOUR NFFF

Renewing Award Holders: November - December 2017 Contact

Company

City/County

George Panteli

Marino’s Fish Bars Ltd

Canterbury, Kent

Jo Hampson & Georgina Perkins

Shap Chippy

Shap, Cumbria

Marco Maestri

Stoke Bishop Fish Bar *

Bristol, Somerset Bristol, Somerset

Marco Maestri

Clifton Village Fish Bar *

Larry Kellaway

Golden Fry

Truro, Cornwall

Harry Christodoulou

Newlands Fish Bar

Pershore, Worcestershire

Calum Richardson

The Bay on the Road

Stonehaven, Aberdeenshire

Jonathan Ayling

Seafare St John’s *

Woking, Surrey

Charlette Rands

Hooked @ 31

Fishguard, Pembrokeshire

John Hutchinson

Kingfisher Fish & Chip Restaurant

Wakefield, West Yorkshire

Andrew Moore

Moore’s Fish & Chips

Castle Douglas, Dumfries and Galloway

Neil Ansell

Fisher Foods

Sutton, Surrey

Paul O’Shea

Seine Rigger

Banstead, Surrey

Naz Islam

Caviar Plaice

Weymouth, Dorset * MSC

New Award Holders: November - December 2017 Contact

Company

City/County

Samantha Dixon

Fontana’s

Carlisle, Cumbria

George Panteli

Canterbury Tails Restaurant and Takeaway

Canterbury, Kent

Mr Siddiq

Mr Fries Ltd

Rochdale, Lancashire

Barclay Gray

Lucy’s Fish & Chips

Norwich , Norfolk

Dawn Gray

The Frairy

Beauly, Inverneshire

Mark Piper

Lanes Fish & Chips

Pontefract, West Yorkshire

Bruce Graham

The Eating Plaice

Allness, Ross-Shire

Interested in the NFFF Quality Award? Learn more by calling the NFFF Head Office or simply scan this code.

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www.federationoffishfriers.co.uk

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ISSUE 1 // FEBRUARY 2018

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LAUNCH OF THE LATEST GRANIT FISHING VESSEL IS A MILESTONE FOR THE NORWEGIAN FLEET AND HERALDS IN A NEW ERA FOR FISH FRIERS.

THE SCOOP

For the past 20 years “Granit” has been the byword for top quality Norwegian frozen at sea cod and haddock, distributed in the UK by Unique Seafood.

Last September, a new generation Granit vessel was handed-over and named at a ceremony in Norway.

The new Granit is the largest, most technologically advanced, Norwegian fishing vessel afloat and represents a milestone for Norway’s fleet: A magnificent example of engineering, with hygienic state-of-the-art facilities for high volume catching of MSC certified source cod, haddock and prawns, rapid processing, freezing and storing at sea as well as separate forward storage for fish oil and fishmeal.

Harald Nissen, Managing Director of the Unique Seafood Group, said, “Unique Seafood is Granit’s trusted UK partner, working with the new Granit owners and their previous Granit vessel for 20 years. We can now further build on our Unique advantage of supplying consistent specification fish to the UK market in continuous volumes from a MSC sustainable source, which is a key message.”

“2018 prices for cod and haddock will be higher than in 2017. The Pacific Cod quota has been reduced and that increases demand for Barents Sea cod, as the US market

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will switch to Atlantic cod. Sterling’s volatility creates further challenges for UK importers.”

“It is inevitable more friers will look to reduce the size of portions served to address costs, as well as reducing waste. Unique Seafood can help fish friers to tackle current industry challenges and maximise the value from each fish.

Granit’s latest on-board processing technology, automated consistent fillet cutting and portioning saves the fish frier time, avoids the need to cut fish on their premises and avoids waste. We’ve produced a guide showing fish cut options so Unique customers can order the fillets that provide the best value for their menus.”

“With no waste and consistent portion control, pricing is regulated and the business becomes more efficient. Regular customers at the fish and chip counter can expect the same portion size each time, which has not always been the case and has lead to customer dissatisfaction.

“We are in a Unique position to work with fish friers in the UK, supplying top quality MSC source fish direct from the new Granit vessel and to specification to help build financially successful businesses and customer loyalty for the frier,” added Harald Nissen.

“Friers have become more professional in building and maintaining their reputation for quality and are educating their customers about the fish they serve. More customers want sustainable sourcing to ensure the industry has a future and know the Barents Sea is an MSC approved source. The market is changing very fast and we on the supply-side are helping chippies to be in front of the market, not behind. The investment in the latest Granit fishing vessel and processing technologies makes sound economics for the fishing company and for end customers alike, as well as making Granit one of the most environmentally friendly vessels in the world.”

Granit’s huge scale and sleek design equips her for the very

www.federationoffishfriers.co.uk

worst conditions that can occur in the Barents Sea and North Atlantic fishing grounds. Each fishing trip is more productive, from catching, to processing, to on-board freezer storage capacity, ensuring continuous and consistent top quality Norwegian seafood supplies synonymous with the Granit name.

The new Granit is 81.2 metres long x 16.6 metres wide and has a gross 4427 tonnage. Her cargo hold accommodates 775 tonnes of fillets and 61,000 litres of fish oil. All on-board processing uses the very latest de-heading, filleting, skinning, cutting, portioning, weighing and freezing technologies, saving fish friers labour, reducing waste and controlling costs.

To the designs of Norwegian ship designers Skipsteknisk, Tersan Shipyard carried out the newbuild at their Yalova city shipyard

in Turkey, which is one of the biggest, most modern and efficient shipyards in Europe.

The company was commissioned because of their wealth of expertise in fishing vessel construction and met the required new-build timetable, handing over Granit ready for the naming ceremony in Norway.

Speaking at the naming event at the Bekkjarvik quayside before an invited audience, Mr Asle Halstensen, part of the Halstensen team and Captain of one of the vessels in the fleet said, “We are delighted with the design and build quality of the new generation Granit vessel and look forward to the future, continuing as key suppliers of top quality Norwegian seafish with our next generation Granit.”

Granit is a class DNV +1A1, Stern Trawler, E0, TMON, Clean Design, Ice 1B. IMO number - 9796896

Fishing Licence Number H-11-AV

Crew Max - 40

Auxiliary power comes from a pair of 1100kW gensets, plus the vessel has a PTO on the gearbox and a floating frequency shaft alternator.

Cargo hold - 1485 cu/mtr refrigerated cargo hold

Fuel capacity - 755,000 litres

Forward fishmeal hold 370 cu/mtr

As well as catching whitefish, Granit is built to tow three trawls to catch shrimp using Vonin 3200 mesh trawls spread with a pair of 16 sq mtr Vonin storm doors.

Gross tonnage - 4427

Upper fishmeal hold - 165 cu/mtr Packing/fishmeal hold 110 cu/mtr The cargo capacity is 775 tonnes of fillets / 61,000 litres of fish oil Main engine - 6960kW driving a 4200mm diameter CPP propeller.

ISSUE 1 // FEBRUARY 2018

Onboard Processing Granit is equipped with the following hygienic fish processing machinery, combining superb engineering with leading technology to rapidly process large volumes of fish at sea, whilst ensuring first class presentation.

Heading machines - Breivik S424 / Breivik 415 heading machines cleanly remove heads to allow continuous perfect presentation throughout the process.

Callsign - LEBB

Breadth - 16.6m

Granit sails under the Norwegian flag and was designed by leading Norwegian ship design team Skipsteknisk. The vessel is operated in cooperation with AS Granit in Vartdal and production is marketed by Brodrene Sperre AS, with Unique Seafood Ltd the exclusive UK distributors.

Harald Nissen attended the vessel naming ceremony and said,

Granit Factsheet

Length - 81.2m

“Seeing the vessel first-hand at the Bekkjarvik quayside was thrilling and confirmed all our expectations of quality, capabilities and scale.

Unique Seafood continues as Granit’s exclusive UK partner and distributor of FAS cod, haddock and other whitefish as well as coldwater prawns direct from net to customers’ doors. The arrival of the new Granit vessel will play a significant role in the continuity of supplies of the highest quality Norwegian fish from MSC certified fishing grounds.”

Filleting machines - Baader 190 and Velfag M 700 machinery provides the highest standard of filleting in the industry.

Cutting & portioning - Valka cutting and portioning machinery provides the optimum fillets from each fish, as can be seen from these cutting diagrams.

Scales and graders - Marel / Optimar Shrimp factory - Intech / Optimar Freezing equipment - Optimar automatic horizontal plate freezers rapidly freeze vast volumes of fish to seal in the freshness.

Additionally Vonin supplied Granit with 740 mesh Bacalao trawls made from high strength low drag Fortis netting for twin-rigging on whitefish.

Fish factory - Optimar

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...INSURER, QUESTIONS ANSWERED BY THORNHILL INSURANCE Q. Do you regard the fish and chip industry as high risk and if so, what can we do to help reduce the risk?

Q. What should fish and chip shops look for when choosing an insurer?

ASK THE...

A. Make sure you choose an Insurance Broker or Agent who has an established scheme specifically designed for the fish and chip industry, as they will have already negotiated highly enhanced cover and discounted premiums for you – and will probably know what insurance cover you need, better than you will yourself. As with all insurance policies, never consider going direct to an insurance company, as your insurance broker or agent is a good friend to you in business, for all sorts of reasons, and you will need them to fight your corner in the event of a problem. You may be tempted to try and save money by cutting out the middleman, but trust me, you will cut them out at your peril.

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A. Until someone invents a way of frying fish and chips without heat, I am afraid as the industry will always be considered as high risk. Oil, fat and heat are not good bed fellows.

To reduce the risk of fire, always follow the range manufacturers instructions to the letter, clean fat traps as often as you can, change your oil or fat regularly and have the range serviced as set down by guidelines both in the ranges operating instruction and as set out in your insurance policy. Finally, ensure that the extraction system is similarly cleaned and serviced, as fat/ oil build up in extraction ducting is the primary cause of most fish and chip shop fires.

Q. What is classed as safe disposal of scrumps/ scraps / batter bits, and if using bins, where should these be sited?

A. These waste batter scraps can spontaneously combust even in cold weather and even several hours after frying, so, to be safe, ensure that they are removed entirely from the building and preferably in to an air tight metal container situated at the end of your car park or at the bottom of your yard, away from anything that can catch fire if they do combust. This is always an insurance policy condition – so be careful.

Issue 2 Ask the Pie Manufacturer Please send your questions to mail@federationoffishfriers.co.uk by the 2nd March 2018.

www.federationoffishfriers.co.uk

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ISSUE 1 // FEBRUARY 2018

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FRIARS PRIDE BRINGING YOU FRY IT 2018 FRY I.T. once again returns to Peterborough Arena on Sunday 25th February for the only Q Partnership trade show of 2018. Now even easier to get to with extra discounts on train travel to the show!* FRY I.T. 2018 will house over 80 exhibitors, with the majority offering product samples and special onthe-day promotions, giving you the chance to not only try before you buy, but also giving you the opportunity to buy knowing that you

are getting the best deal possible.

Go to www.friarspride.com/fryit-exhibitors to see the full list of exhibitors and to plan your day.

There will also be many live cooking demonstrations, showcasing products such as frying fats/oils and batter mixes, with experts on hand to help you decide which products will work best for your shop and how to get the best out of the products you currently use as well as displaying product innovations.

A wide range of packaging products will be available to browse through, including many biodegradable and

eco-friendly products, which are all available to purchase through Friars Pride.

With trade media, range suppliers, business insurance, shop signage and telecoms companies, there’s more than just the food and drink on offer for the visitors to make the most of.

There will even be children’s entertainment to keep the little ones happy whilst you enjoy the show!

For your FREE tickets, or for more information, head over to

www.friarspride. com/fry-it

Other great features of the day include…

• One day only product promotions • Live seminars from industry experts • Live prize draws from various stands • A free goody bag for each shop that attends In 2017 visitors even made the goliath round-trip of around 450 miles from Nottingham to Exeter!

The 2018 show returns to the

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centrally located Peterborough Arena, with great transport routes via public transport and easy access from the A1. East of England Events have now also partnered with Virgin East Coast Trains to bring you a fantastic 30% discount on your FRY I.T. train travel!

quoting your FRY I.T. ticket order number and the shop name and postcode used when signing up.

The discount will be up to 30% off the full ticket price.

*You can request your discount code to use on return Virgin East Coast train tickets to Peterborough by emailing marketing@friarspride.com and

www.federationoffishfriers.co.uk

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ISSUE 1 // FEBRUARY 2018

A

COMPANY

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INTRODUCING COFFEE 28 WHITE CROSS, GUISELEY, LEEDS, LS20 8LZ. When the owner of the Wetherby Whaler Group, Mr. Philip Murphy, a very experienced Restaurant & Take-away owner, spotted a gap in the market to create an individual, family friendly coffee shop in the empty lower ground floor area of the Wetherby Whaler at White Cross, Guiseley, he decided to pursue this opportunity.

SHOP WATCH

Elite shop-fitters had previously worked with the Wetherby Whaler Group on several successful projects, and as such Mr. Murphy had no hesitation in employing Elite Shop-fitters to turn his vision into reality.

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The existing series of under used store-rooms and W.C. area’s were completely gutted and stripped back to the original structure and then the space was opened up with a network of steelwork columns and beams. (These have been carefully incorporated into the design of the interior to maximise the impact of the structural columns).

A new servery with Prep.. Kitchen & wash-up was created, with the rest of the area’s forming an open plan customer space, together with disabled W.C. facilities.

The whole lower ground floor was re-plastered, re-wired, newly decorated, new floor-coverings and the installation of a new powder coated shop-front c/w bi-folding doors leading to the new outdoor seating area. The new signage to the frontage was incorporated into the building, with a strong graphic identity. The interior boasts a selective palette of materials, including feature ceramic / porcelain tiling, faux leather seating, specialist brick cladding to the walls, reclaimed timber furniture which gives a eclectic ambience to the interior.

A combination of loose tables & chairs, high stools, comfy sofa’s and fixed banquet seating offer a variety of options to the customer.

As such the completed project has a sophisticated, yet inviting feel, different to the usual coffee house and one which oozes quality.

Once again Elite Shop-fitters have created a stunning environment which combines quality of workmanship and innovative design to fulfill the Clients vision.

www.federationoffishfriers.co.uk

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BRIAR WILKINSON, A SPECIAL LADY In January it was with very sad hearts that the industry received the news of the passing of Briar Wilkinson of Drywite Ltd. Briar joined Drywite in 1960 and became sales director in 1980. She gave so much to the fish and chip industry and will be remembered fondly in many ways, although arguably her biggest contribution was the Drywite Young Fish Frier of the Year competition which she launched with her brother Kelvin Lee in memory of their father Malcolm Lee. Since it began in 1995, the competition has helped to launch the career of 22 youngsters who have won the accolade as well as many more who benefited from taking part.

So many wished to share their thoughts that we couldn’t include them all, please see a selection of these below:

Mark Drummond Drywite Young Fish Frier of the Year Competition - Judge “Briar Wilkinson n has been a huge supporter of the e fish and chip industry for as lo ong as I have been a fish frier. Her support for the NFFF and the industry has been unrivalled. The Drywite D Young Fish Frier of the Yearr Competition, which she set up with her h brother, Kelvin Lee, in memory of their father, Malcolm Lee, ha as benefited so many friers. Briar B was like a second mum to so many who entered the e Drywite Young Fish Frierr of the Year Competition, she e will be hugely missed and a never forgotten.”

Andrew Crook NFFF President “This is absolutely devastating news. Our thoughts go out to Ken, Kelvin and all at Drywite at this sad time. The difference Briar has made to the industry is immeasurable, many would not be where they are today without her desire to develop the skills of the young people in this industry.

The Drywite Young Fish Frier of the Year Competition has not only changed people’s careers for the better but also created friendships that will last a lifetime. I personally

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have met many of my closest friends through my involvement in the competition. Briar helped to create a culture where everyone supports and encourages each other, while competing against each other; something that has found its way into the wider industry. Many say the fish and chip industry is like one big family, we have sadly lost one important member, but Briars influence will continue to make a difference for many years to come.”

Craig Buckley Drywite Young Fish Frier of the Year Com mpetition Winner 2011 “It is with the he eaviest of hearts that I yessterday learnt the terrible news that Briar Wilkin nson had passed away. I feel very lucky to have had Briar in my life. I was fortunate to have always been in regular contact with

www.federationof ffishfriers.co.uk

Briar and although ill at times she was always so positive.

I personally owe her so much, not j p y, but as a friend. just professionally, Myself, my family, the young fish frier community and the wider industry have lost an idol, a mentor,

ONE WORD ALONE SUMS UP BRIAR: LEGEND. THERE NEVER HAS BEEN AND NEVER WILL BE ANOTHER BRIAR WILKINSON cheerfulness was infectious.

Briar will be greatly missed but her presence will remain and we will talk about her with great fondness and affection.”

Danny Ross Managing Director T Quality Ltd “Briar Wilkinson not only represented Drywite, who are the longest supplier standing on our books, but was also a sincere friend that never forgot important dates. a supporter, a leader but most of all a friend. My heartfelt thoughts are with Ken, Kelvin, the Lee/ Wilkinson family and the team at Drywite.”

Briar will leave a void in the industry that few if any are capable of filling and will be greatly missed but not forgotten.”

Duncan Mclean Director Henry Colbeck “Friends and collea agues realised that Briar had been n ill for some time but this does n not lessen the sorrow felt when I rreceived the news of Briar’s passing.

Briar’s husband, Ke en, along with Briar’s family, her friends, colleagues and d the Fish & Chip community has lost a quite wonderfu ul lady.

I hope that Ken n and the Drywite familyy can take some comfort from a recognition that Briar wass much loved and highly reg garded and that her legacy in tthe businesses and market sh he was so attached to is a tangible mmensely reality to be im proud of.

I first met Briar almost 40 years ago and we worked together within n FSD / NEODA for a number of years where sshe was a constant source of sstrength and re eliability. Briar was always positive and her smile and

and operators that she helped over the years.

On a personnel note I remember a great couple of days in Holland and any future lunch at The George Hotel won’t be the same without Briar’s infectious laughter.

Our thoughts are with Ken and the family at this time.”

John Rutherford on behalf of FASFA Members World-wide “Briar quite simply exemplified everything that is best about working with people in the Fish & Chip Shop sector! Warm and friendly, entirely committed to the well-being of her many, many friends and customers alike, memory of her laughter is every bit her intangible legacy as the Young Fish Friers Award is her enduring tangible memorial. Much loved and greatly missed, let us celebrate the joyousness of her life.”

Alan Pearce Key Account Manager

Derek Dews Regional Sales Manager T Quality Ltd “Briar Wilkinson; a wonderful person and will be missed by all near and far.

Our industry has lost a lady who was very passionate about Fish & Chips and those who worked in it.”

“I would like to say that Briar had a generous & welcoming nature, always offering a kind word or a sympathetic ear to people she met.

She devoted a great deal of time & energy to the Fish & Chip industry with a single purpose of improving the standards and reputation.

I was lucky to get to know her well as part of NEODA over many

Paul Williams KFE Ltd “Avril and I had the pleasure of knowing Briar for over 20 years.

She was a massive supporter of the Fish and Chip industry highlighted by her passionate involvement with the Young Fish Friers. Briar’s knowledge and experience were much appreciated by us at KFE and I’m certain all the other suppliers

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BRIAR WILKINSON, A SPECIAL LADY attention to personal detail was exemplary – always the first to write letters of congratulations or indeed commiserations. Her heart was so big and she wanted everybody to feel nurtured and valued. She was greatly missed this year at the Fish & Chip Awards – her speeches were infamous and renowned amongst the audience! years. Often, we would meet up at her offices to discuss current issues affecting the industry her passion and enthusiasm was always evident you could see it in her eyes.

I live a few miles away from Ken & Briar and would drop by for tea and a chat, our friendship extended beyond business I will miss her council and can-do attitude.

One word sums up Briar in my humble opinion she was “unique” one of a kind.”

Phil Blakeman and all at James T. Blakeman & Co. Ltd “I was devastated to hear of Briar’s sad passing, she was an inspiration to us all, and her dedication to the Fish and Chip Shop Industry was nothing short of amazing. She was a beautiful, lovely lady who I will miss terribly. My thoughts are with Briar’s family during this very sad time.”

Leigh Foster DYFFY Winner 2014 “Briar was such a loving and kind lady, her passion and love for the industry as a whole was very inspirational, and her influences really helped to shape my outlook on the industry. Briar really gave her all to the young fish friers and made us all very proud to be a part of it, made us all realise there was a career to be made within fish and chips and more importantly helped us progress in every way she could with her encouragement and enthusiasm. I feel very lucky to have worked and known such a special lady and she will be missed very much by all.”

Whitby Fish & Chips Briar was one of the most remarkable ladies, continually focusing on the future of fish and chips by placing such great importance on the younger generation coming into the industry.

Briar was a friend to all, and her passion and enthusiasm for our great industry was second to none.

She will be sorely missed

Lynda Simmons Secretary General NEODA “One word alone sums up Briar: Legend. There never has been and never will be another Briar Wilkinson.

Briar was a wonderful woman, with a heart of gold, and we will all miss her dearly. Her smile and presence lit up a room and you couldn’t help but feel loved and cherished in her company.

Drywite joined NEODA in 1989 and Briar attended her first meeting in Warwick on 6th October 1989. Briar became the Honorary Secretary of the Foodservice Division of NEODA in 1991, a role she excelled in and treasured and a position she proudly held until the end. Her

In 1997, Briar was awarded the coveted NEODA Bob Boad trophy in honour of her services to NEODA – she was humbled and so very grateful to receive it.

Briar attended almost every NEODA meeting and dinner since becoming a member – and kept every menu for every dinner too, such was her passion and love for the industry.

Briar also wrote me a personal letter every year congratulating me on a successful event – she never ever forgot to write and her admiration was greatly appreciated.

On a personal note, Briar was one of the few women within NEODA and came to be thought of as a very special person to me. She remembered my birthday and indeed my children’s birthdays every year since they were born.

Her warm nature made everyone feel included and I always had a friend in Briar.

God bless you Briar – the oils and fats industry and particularly the fish & chip industry, has lost a very special lady and you will be truly missed by so many.

May she Rest in Peace.”

David Lovell

The Fusco family

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www.federationoffishfriers.co.uk

ISSUE 1 // FEBRUARY 2018

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2018 has seen yet another successful and glitzy day at the National Fish and Chip Awards at the Royal Lancaster London on January 25th. The event saw yet another group of zealous entrepreneurs crowned winners, beginning with a champagne reception, filled with glee and chatter about all things fish and chips. The event itself was hosted once again by the excellent BBC Radio 2 resident cook Nigel Barden.

Celebrating their 30th anniversary, the National Fish & Chip Awards continue to be the world’s best event for everyone involved in sourcing, producing and selling fish and chips.

a direct result of being crowned an award winning business – just a few of the reasons leading Seafish to continue to invest in the sector through these awards.

Having started in 1988 in order to raise standards within the industry and generate positive publicity on its behalf, the awards are now recognised by participants, consumers and media alike, as the ultimate event for the fish and chip industry - often referred to as the ‘Oscars’ of the fish and chip world!

It was a pleasure to see that so many of you could join us today – the independent shops and restaurants, the multiple operators, fishermen, processors and suppliers to trade, both national and international.

Over the years, past award winners have seen businesses expand, staff recruitment and employment grow and turnover increase, all as

National Fish and Chip Award 2019 Next year’s awards irrespective of how far you get in the awards, taking part can be excellent for business performance. Participating shops have seen up to a 40% increase in sales on the back of publicity just by reaching the regional finals stage of the Independent Takeaway Fish and Chip Shop of the Year Award.

At all stages of the awards program there are local PR and marketing opportunities to help communicate your participation and success to your customers. With a variety of award categories to choose from, what are you waiting for? The 2019 awards will open for entry in May 2018. Watch out for details via trade media press and on the awards website. You’ve got to be in it to win it! www.fishandchipawards.com

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www.federationoffishfriers.co.uk

REG CHARITY ENGLAND & WALES NO. 232822. REG CHARITY SCOTLAND SC039088.

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FISH AND CHIP AWARDS 2018

IT’S MILLER TIME!

Independent Takeaway Fish and Chip Shop of the Year Award A variety of industry companies unite as consortium sponsors for the flagship award.

Millers Fish and Chips, Haxby, York. www.millershaxby.com Millers Fish & Chips in Haxby, York, North Yorkshire has been crowned the UK’s best fish and chip shop, as part of the 30th anniversary National Fish & Chip Awards, organised by Seafish.

The shop scooped the ultimate title – Fish and Chip Shop of the Year Award. To secure the ultimate accolade, Millers Fish & Chips had to fry at the top of their game while progressing through a rigorous, multistage judging process over a seven-month period; encompassing several mystery shopping assessments and in-depth audits by industry experts, reviewing everything from responsible sourcing policies to menu diversification – and of course, customer service and the quality of the fish and chips being served.

The final stage of judging, held the day before the awards ceremony, put the shop’s presentation skills to the test. They faced a 15-strong specialist industry judging panel and ‘battered’ it out against nine other regional finalists*. The shops were quizzed on a range of industry related topics, and asked to demonstrate how they successfully run a profitable business and plan for future development.

and were so proud to get to the final, but to go all the way this time and scoop the ‘Oscar’ of the fish and chip world is truly amazing.

“At Millers, we wholeheartedly believe in making fish and chips accessible for everyone. We operate a separate frying area to cater for allergen-free diets, and offer a range of gluten-free, halal and vegetarian products, all cooked using only use the finest, locally sourced, sustainable ingredients.

“As a fourth-generation family business with a 77-year history, we bring the tradition associated with great British fish and chips together with a new, innovative approach.

This really does mean everything to us, and we’re so proud of our ourselves, our staff and our business.”

Co-owner Nick Miller (28), who runs Millers Fish & Chips with his father David (56), said: “We brought it home for Haxby! I can’t believe we’re the UK’s best fish and chip shop – words can’t describe how this feels.

“We entered the competition for the first time last year,

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www.federationoffishfriers.co.uk

CONGRATULATIONS TO OUR CUSTOMERS We would like to congratulate the winners of the prestigious National Fish & Chip Awards 2018 by Seafish.

Millers Fish & Chips Burton Road Chippy Harbourside Fish & Chips Towngate Fisheries Malt and Anchor Krispies Mark Drummond

1st place of the Independent Fish & Chip Takeaway 2nd place of the Independent Fish & Chip Takeaway 3rd place of the Independent Fish & Chip Restaurant NFFF Quality Award ‘Champion’ Best Newcomer Marketing Innovation Award The Outstanding Achievement Award by Seafish

For a taste of our winning flavours, request a FREE sample today call 0845 3711 522 or email hello@worldofceres.com Discover our full Ceres range at WORLDOFCERES.COM ISSUE 1 // FEBRUARY 2018

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THE PELICAN SCOOPS TWO AWARDS Independent Fish and Chip Restaurant of the Year Award

FISH AND CHIP AWARDS 2018

Award sponsored by Goldensheaf

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Best Seafood Week Campaign Award Award sponsored by Seafood Week

The Pelican, Barnstaple Devon. www.pelicanfishandchips.co.uk

The shop has been crowned the UK’s best fish and chip restaurant and a leader in promoting Seafood Week.

To secure the top spot for Fish and Chip Restaurant of the Year Award, The Pelican had to fry at the top of their game and were appraised by industry experts across a wide variety of criteria including responsible sourcing policies, diversification and innovation, restaurant facilities and appearance, staff training and development practices, and marketing and promotional activity. Industry experts also made unannounced visits to the shop to assess both the front and back-of-house operations, customer service levels and the quality of the fish and chips on offer.

Also new to the awards for 2018, The Best Seafood Week Campaign Award was open to all fish and chip establishments that registered their participation in Seafood Week (6–13 October 2017). The Pelican were assessed against a wide variety of judging criteria, focusing strongly on the marketing objectives and promotional tactics of their Seafood Week campaigns, along with their efforts to involve staff and collectively engage with their target markets.

Martin James, owner of The Pelican, said: “We’re celebrating 30 years in the fish and chip business this year, and being named the UK’s best fish and chip restaurant and winning the Best Seafood Week Campaign Award has made an already special year even better!

“Since being shortlisted for the Fish and Chip Restaurant of the Year Award, everyone at The Pelican has worked extremely hard to get us to where we are now. From being the first shop in North Devon to be MSC certified and gaining our NFFF Quality Award, to expanding our menu, building a strong social media presence and continuing to support our community by sourcing our produce locally, we’ve been very busy.

“We also built on last year’s successful Seafood Week campaign and got our customers involved in shaping our menu. They asked for a range of tastes and textures, and we got people trying fish they would have never usually picked - it was great to see customers being more adventurous and learning about all the fantastic choices that are available.

“I want to thank our team and customers for providing continual support and inspiration.”

Award sponsor Adrian Coulter, Head of Innovation & Applications at Kerry Foodservice, said: “All the finalists worked incredibly hard, striving to continually provide a first class fish and chip dining experience. We would like to congratulate The Pelican for being crowned the Fish and Chip Restaurant of the Year.

They are a deserving winner, upholding excellent standards across all areas of their business.

Heather Middleton, Marketing Manager at Seafish, said: “The finalists in this category are raising the bar for innovation and creativity, coming up with unique and ambitious campaign ideas tied into one of the seafood industry’s leading events.

The judges were hugely impressed with the quality of entries received, they showcased a range of great ideas from running special menus and bespoke social media campaigns to making sure that educating consumers on seafood was part of their objectives. The Pelican really stood out as a leader in driving a successful, innovative and responsible campaign.”

www.federationoffishfriers.co.uk

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PETER POWERS TO VICTORY Drywite Young Fish Frier of the Year 2018

FISH AND CHIP AWARDS 2018

Award sponsored by Drywite Limited

1st - Peter Calvert, Mister C’s, Selby, North Yorkshire 2nd - Magda Ganea, The Real Food Café, Tyndrum, Stirling 3rd - Andrew Hillier, Harbourside Fish and Chips, Plymouth, Devon Peter Calvert, has been crowned the UK’s best young fish frier at the recent National Fish and Chip Awards.

To secure the top spot and become the Drywite Young Fish Frier of the Year, Peter has faced a rigorous, multi-stage judging process, undergoing exam questionnaires and in-depth telephone interviews conducted by senior industry experts. He also received a skills based assessment and personal interview during a comprehensive judging day at the National Federation of Fish Friers (NFFF) Training Academy in Leeds, West Yorkshire, as well as receiving a mystery judging visit at his respective workplace to test his skills and knowledge while in his own working environment.

Peter Calvert, Manager at Mister C’s, added: “The awards have been a complete eye-opener for me, and allowed me to see and understand so much more of the industry, all while learning from a network of seasoned professionals.

“I’ve been perfecting my preparation and frying skills, and I think my development as a frier has gone hand-in-hand with my increased responsibilities in the shop, having recently been made a manager.

“I truly feel on top of the world right now! A year’s hard work has come together and I can’t wait to act as an ambassador for the industry.”

Award sponsor Kelvin Lee, Managing Director of Drywite Ltd, said: “Now in its 23rd year, this award showcases the exceptionally high quality of young talent emerging in our industry – the standard of which makes me very proud.

“There has always been a strong commitment from our previous winners to support and promote the competition and encourage other young friers to enter, thus ensuring a prosperous future for the industry.

“To reach the final, all five finalists have proved that they are extremely talented, however Mister C’s is without doubt an exceptional and well deserving winner.”

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www.federationoffishfriers.co.uk

The Choice of Champions...

, Harbourside Fish & Chips s, ner Win nal gio Re SW England National 3rd place

The Dolphin Takeaway, Northern Ireland Regional Winner

More regional winners use Middleton’s than any other batter brand To try our award winning batters please call 01902 608122 or visit www.middletonfoods.com or follow us on Twitter

Fish & Chips, Penaluna’s Famous inner na Wales Regio l W ISSUE 1 // FEBRUARY 2018

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Cromars Classic Fish & Chips, Scotland Regional Winner 33

TWO FOR TOWNGATE! NFFF Fish and Chip Quality Award ‘Champion’ Award 2018

FISH AND CHIP AWARDS 2018

Award sponsored by the National Federation of Fish Friers

Outstanding Achievement Award 2018 Award sponsored by Seafish

Towngate Fisheries, Idle, Bradford www.towngatefisheries.co.uk

Towngate Fisheries in Idle, Bradford, fried out on top after winning two national awards in the 30th anniversary National Fish & Chip Awards.

The shop has picked up the award for the UK’s top ‘quality’ fish and chip shop, and Towngate Fisheries Owner, Mark Drummond, has scooped the Outstanding Achievement Award for his contribution to the fish and chip industry The Outstanding Achievement Award recognises an individual who has made a significant contribution to the industry, and has been instrumental in advancing the fish and chip world through innovation and modernisation. Mark was nominated by his industry peers for his extensive knowledge of the sector, relentless campaigning to promote the nutritious value of fish and chips, and dedication to improve the standards of the industry.

Mark has worked tirelessly to ensure quality rises year-on-year.

He also plays a significant role in nurturing the next generation of fish friers by hosting masterclasses and offering support through his role

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with Drywite – the company behind the Young Fish Frier of the Year Award.

“I’d like to thank my excellent team as this wouldn’t be possible without their support and hard work.”

To secure the National Federation of Fish Friers (NFFF) Quality Award ‘Champion’ Award, Mark’s business, Towngate Fisheries, had to fry at the top of their game and were assessed against the NFFF’s quality benchmark which includes assessment of the overall quality of premises, working practices, key ingredients, cooked products, hygiene standards and staff training. Most importantly, the judging criteria also focused on how Towngate Fisheries promotes the importance and benefits of this quality mark to its customers.

Craig Maw, Vice President of the NFFF, said: “The standard of fish and chips and the quality of shops are increasing year on year, and judging for this award is no exception. All of the entries were of a very high standard, showing dedication and enthusiasm both to our industry and this award category. These ambassadors for our industry challenge us every year and finding the winner is becoming increasingly difficult.

Congratulations to Towngate Fisheries who have not only reached this high standard, but used the award to propel their business.”

Commenting on their award win Mark Drummond, Owner of Towngate Fisheries, said: “Having been shortlisted in previous years, we are thrilled to have gone one better and won this award in the 30th anniversary year.

“The standards of finalists are always exceptionally high, making it a remarkable achievement to win any category. I couldn’t be happier that we are being recognised for consistently striving for excellence in all areas of our business.

*Now in its sixth year, the NFFF Quality Award ‘Champion’ Award was created as an extension to the National Federation of Fish Friers quality accreditation scheme – a rigorous industry benchmark that was launched in January 2011. It is only open to businesses holding an already existing NFFF Quality Award and crowns the ultimate ‘champion’ of the prestigious accreditation programme.

www.federationoffishfriers.co.uk

AND THE WINNERS ARE Malt & Anchor, Cirencester, Gloucestershire www.maltandanchor.co.uk Dan Lanfford, Director at Malt and Anchor, said: “I speak for myself and the team when I say that we are delighted with this award; being named the best newcomer in the whole of the UK is something really special.

“Fish and chips are a part of British history and heritage, but I like to think that we’re bringing something different and innovative to this world-famous industry – like pairing the great flavours of fish and chips with specially

selected drinks. Every detail is considered at Malt and Anchor, and quality and sustainability are paramount.

Anchor on the high standards they have achieved and the positive image they are creating for our trade.”

Award sponsor Andrew Marriott, Brand and Marketing Manager for Frymax, said: “The future of our industry relies on highly motivated and skilled individuals opening fish and chip shops, and we are delighted to sponsor an award which recognises outstanding talent entering the fish and chip trade. “We congratulate Malt and

Marketing Award - Award sponsored by Fish 2 a Week Krispies Fish & Chips, Exmouth, Devon www.krispies.co.uk Kelly Barnes, Owner of Krispies, said: “The awards are always a pinnacle start to the year, helping to drive our team forward. This year’s ceremony has set us up for a thrilling 2018!

“It’s not always easy to come up with new ideas, but we always relish the challenge and it’s great to be recognised for our hard work.

Heather Middleton, Marketing Manager at Seafish, said: “An

increasing number of fish and chip businesses are now very actively marketing their own businesses, using a range of techniques from running special evenings in their shops or restaurants to running social media campaigns, promoting not only their own products, but the fish and chip industry as a whole.

The innovative ideas presented by this year’s entrants have shown that the industry is in safe hands.

Congratulations to Krispies Fish

& Chips who showed exceptional marketing and innovation skills.”

From Field to Frier Award - Award sponsored by Isle of Ely Produce Mister C ’s, Selby, North Yorkshire www.mistercs.co.uk Mark Corbally, Managing Director at Mister C’s, said: “Our team works incredibly hard and I think this can been seen in our success in winning.

“We pride ourselves on working with local potato growers who provide the highest quality product, so to be recognised in the Field to Frier Award category is fantastic. We frequently review our choice of potatoes and have nurtured strong working

ISSUE 1 // FEBRUARY 2018

relationships with our suppliers.

“Peter started with us after leaving the army, and has since developed his skills to become a great frier.

He’ll be a fantastic ambassador for the industry.”

prepare and finally fry potatoes to a five-star standard, well done to them.”

FISH AND CHIP AWARDS 2018

Best Newcomer Award - Award sponsored by FRYMAX

Oliver Boutwood, Director of Isle of Ely Produce, said: “Fresh food provenance is so important to consumers and all at Isle of Ely. The winner of this award has shown how to choose, store,

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AND THE WINNERS ARE Staff Training and Development Award

FISH AND CHIP AWARDS 2018

Award Sponsored by James T. Blakeman & Co. Limited

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Penaluna’s Famous Fish & Chips, Hirwaun, Rhondda Cynon Taf www.penalunas.co.uk area of the business, as our whole team continually learn and grow together.”

Lee Penaluna, Owner and Managing Director of Penaluna’s Famous Fish & Chips, said: “After making some big investments in our staff, it is an honour to be recognised for our work and earn this title.

“Quality training is important for the future of our business and the wider industry. Vacancies in the fish and chip trade are often seen as ‘pocket money’ jobs, but we want every member of our team to feel that the training we provide is valuable and contributes to their career goals, even if they move on from fish and chips.

Award sponsor Philip Blakeman, Managing Director at James T Blakeman & Co Ltd, said: “This award highlights the drive and dedication of establishments in the industry to improve their standards and policy making year on year.

Blakeman’s is recognised as one of Europe’s leading manufacturers of sausage and meat products, and as a family business we pride ourselves on implementing rigorous standards within our industry for 65 years.

“The whole team benefit from being able to perform in every

“Training has always been an important part of our success

and we believe that owners of fish and chip establishments should not overlook the importance of good quality training for all staff members, which aids the future success of the business. We believe Penaluna’s Famous Fish & Chips truly encourages their workforce to attain more exacting standards.”

Healthy Eating ‘Fish and Chips’ Award Award sponsored by Enjoy Fish and Chips

Good Catch – The Sustainable Seafood Award Award sponsored by MSC & MCS

Fish City, Belfast www.fish-city.com John Lavery, owner of Fish City, said: “We feel humbled to have won these awards and are truly proud to be where we are today. We would like to take this opportunity to thank our dedicated team for all their hard work, as well as MSC and MCS for the guidance and support they have provided us since our opening.

“My wife, Grainne and I, have been fully committed to sustainability and healthy eating for a number of years. We firmly believe that these elements are an integral part of the Fish City brand and its future growth. “We are proud to be the first retailer in Ireland to be MSC certified and we look forward to continuing to work with schools, local businesses

and tourism agencies to educate and promote our core beliefs.”

Award co-sponsor George Clark, Senior Commercial Manager at MSC, said: “The standards of entries for this award were fantastic again this year. It was a tough call but Fish City have taken their commitment to sustainability to the next level.

By providing fully traceable and sustainable fish and chips, they make it easy for their customers to eat the right seafood but, most importantly, help to ensure we will have fish suppers for generations to come!”

MCS, added: “It’s fantastic to see the range of entries this year and we were really impressed with all of the finalists. Congratulations to Fish City who showed a very strong commitment to sourcing their seafood responsibly and continue to do a great job of communicating this to their customers and the wider public.”

Award co-sponsor Rajina Gurung, Seafood Sustainability Advocate at

www.federationoffishfriers.co.uk

DEDICATED Staff

Pictured left to right: Lee Penaluna, Philip Blakeman, Ellie Penaluna, John Penaluna and Nigel Barden.

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The Staff Training and Development Award highlights the drive and dedication of staff within establishments to improve their standards and policy making.

Philip Blakeman

James T. Blakeman & Co. Ltd. www.blakemans.co.uk

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(Managing Director)

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After making some big investments in our staff, it is an honour to be recognised for our work in earning this title.

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Lee Penaluna

Owner and Managing Director of Penaluna’s Famous Fish & Chips Hirwaun, (Wales)

AND THE WINNERS ARE Best Multiple Fish and Chip Operator Award

FISH AND CHIP AWARDS 2018

Award sponsored by JJ Food Service Limited

The Good Catch With outlets in Cheshire, Manchester, Merseyside, Liverpool www.thegoodcatch.co.uk Chris Pittaras, owner of The Good Catch, said: “We operate a family run business and our heritage is firmly embedded in the industry, with our grandfather and father owning and operating their own fish and chip businesses as well.

We pride ourselves on our reputation of providing great service and quality, so to be recognised among some of the best in the industry for delivering the highest standards across all of our locations is a real honour.

Award sponsor Terry Larkin, Group General Manager at JJ Food Service Limited and FOODit, said: “It is great to see operators successfully engaging with and working to satisfy customers, while showing commitment to responsible sourcing policies.

Best Foodservice Operator Award - Award sponsored by Dinaclass The Marcia Inn, Bishopthorpe, York www.themarciayork.co.uk Gary and Linda Penrose, Directors of The Marcia Inn, said: “Winning this award is the achievement of a lifetime for us and our amazing team. To be shortlisted on our first attempt was a massive achievement in itself, so to be crowned the overall winner is truly beyond words.

“We would like to thank all of our suppliers for their excellent standards, our customers for their continuous support and,

of food quality, presentation and customer service.”

of course, our amazing team for their dedication and consistency in service.”

Award sponsor Oliver Kelly, Vice President Retail Global Accounts EMEA, Kerry Foodservice, said: “It is an incredible achievement to be selected among the best foodservice operators in the country Congratulations to The Marcia Inn for demonstrating high levels

Best Mobile Fish and Chip Operator - Award sponsored by Pukka Pies Limited Starship Enterprise, Worcestershire www.starchipenterprise.co.uk Jeff Warren, Director and Proprietor of StarChip Enterprise, said: “These are the most prestigious awards in our industry and we are honoured to be recognised yet again for all our hard work, dedication and passion.

Having been shortlisted before and winning this award in 2016, it’s a fantastic feeling to be taking home the crown once again.

“We continually work to champion fish and chips to make sure that they stay the number one

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“The Good Catch shone throughout the judging process, upholding excellent standards across all their locations.”

“We have worked to combine traditional fish and chips with a modern take on customer service, eco friendliness, sustainability and quality.”

takeaway choice in local towns and villages, and at festivals and events throughout the UK.” Award sponsor Lindsay Filmer, Head of Marketing at Pukka Pies Limited, commented: “Every single day in the UK, mobile fish and chip shops provide hungry Brits with hearty, wholesome meals that are quick and easy to sink their teeth into.

Delicious, convenient comfort food is something we pride ourselves on here at Pukka Pies, and we are

proud to sponsor an award that recognises the game changers in this ever-growing and evolving industry.

www.federationoffishfriers.co.uk

NFFF ASSOCIATE MEMBERS

4 Opportunity to work exclusively with our NFFF members newsletter

Why not join the National Federation of Fish Friers as an NFFF Associate Member?

4 Your company profile and logo listed in the Business Directory of the Fish Friers Review.

NFFF Associate Members play an essential role in providing products and services to the fish frying industry and towards supporting our goal of maintaining fish and chips as the UK’s Number 1 takeaway meal.

4 Listing in the Associate members directory of the official NFFF website with click through to your website.

There are many benefits to being an Associate member of the NFFF: INDUSTRY PARTNERS The AHDB is a statutory levy board, funded by farmers, growers and others in the supply chain and managed as an independent organisation (independent of both commercial industry and of Government).

Tel: 024 7 669 2051 Email: info@ahdb.org.uk Web: www.ahdb.org.uk

2) Coeliac UK

Company Description: Coeliac UK is the leading charity working for people with coeliac disease and dermatitis herpetiformis (DH). We are widely recognised as the expert body on the gluten-free diet and want to see more gluten-free choices on menus so people with coeliac disease can eat out with confidence.

Contact: Zoe Bishop Tel: 01494 796727 Email: cateringtraining@coeliac.org.uk

3) FASFA

Fasfa is the Frozen at Sea Fillets Association, representing trawler owners and distributors of FAS filleted fish from Norway, Iceland, Faroe Islands, Spain, Russia and the UK. Fasfa works to improve the understanding of frozen at sea fish with consumers and trade by promoting environmental, quality and healthy eating messages.

Contact: John Rutherford Email: jarutherford@btinternet.com Web: www.fasfa.co.uk

4) Marine Stewardship Council

MSC works to recognise and reward sustainable fishing practices. Any fish bearing the MSC ecolabel can be traced back to an independently certified sustainable fishery.

By getting MSC certified and offering your customers seafood certified sustainable fish with our distinctive blue ecolabel, you will be helping to transform the global seafood market to a sustainable basis. Find out more at www.mscorg/fishandchips Contact: George Clarke Tel: 0207 246 8916 Email: george.clark@msc.org Web: www.msc.org/fishandchips

5) NEODA

Trade Association Contact: Lynda Simmons Tel: 020 8464 3954 Email: lynda.simmons@neoda.org.uk Website: www.neoda.org.uk 1

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The Fishermen’s Mission is the national charity that delivers emergency response and welfare help to active and retired fishermen and their families. We use money generated through fundraising to assist Fishing Families around the UK. We’re proud and grateful of the support NFFF Members give to our charity by running events, having charity items on your menus, having our ‘Albert Collection box’ on your counter and participating in National Fish and Chip Day to raise money to assist in our work.

Contact: Sue, Diane or Gemma in the Fundraising Team Tel: 01489566910 Email: enquiries@fishermensmission.org.uk Website: www.fishermensmission.org.uk

7) Seafish

Seafish is a Non-Departmental Public Body (NDPB) set up by the Fisheries Act 1981 to improve efficiency and raise standards across the seafood industry. We are funded by a levy on the first sale of seafood products in the UK, including imported seafood. At Seafish, our mission is to support a profitable, sustainable and socially responsible future for the seafood industry. Our remit includes everything - and everyone - from fishermen and processors through to importers, retailers and food service providers.

As an organisation, we also take a great interest in the consumer: the people who buy and eat seafood. Maintaining a wellregulated seafood industry which delivers high-quality, safe, sustainable seafood to UK consumers is one of our highest priorities.

We therefore listen to, and cooperate with, a broad range of voices in the industry. By balancing our priorities and maintaining a high degree of transparency in our operations, we endeavour to meet the needs of everyone that we represent.

Contact: Andy Gray, Trade Marketing Manager Tel: 07876 035767 Email: a_gray@seafish.co.uk Website: www.seafish.org

8) The Sustainable

Restaurant Association

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Plus much more! If associate membership is something you would like to discuss in further detail please do not hesitate to contact Rob on 0113 230 7044 or email r.norris@federationoffishfriers.co.uk

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Chip & PIN Solutions is one the UK’s leading Payment Providers. Working in exclusive partnership with The National Fish Friers Association, all Members can now receive discounted pricing & £25 off their NFFF membership with any purchase. Established in 2004, Chip & PIN Solutions provides a one stop card payment shop, offering the following services all under one roof to NFFF members.

• Card Terminals & Card Processing • UK’s 1st & Only Integrated Cash Register • Integrated EPOS Solutions • Merchant Fund – Unsecured Business Cash advances from £2,500 to £500,000 Tel: 0800 881 8104 Email: info@chipandpinsolutions.co.uk Web: www.chipandpinsolutions.co.uk

10) Utility Bidder

Utility Bidder is a revolutionary service, set up to ensure customers get the best gas and electricity tariffs on their business energy.

Energy costs have become one of the largest overheads for businesses, so therefore reducing your bills will have an immediate positive impact on your bottom line. Let us do all the hard work for you and gain competitive energy prices from all of the major suppliers.

Working on your behalf and having close relationships with 20 suppliers means we can secure you a fixed contract that is suitable for your requirements. The service doesn’t just end there, we are with you throughout the duration of your contract to validate your bills, offer advice and address any supplier issues you have. Whatever the issue or query, all it takes is one phone call to Utility Bidder to get things sorted quickly and efficiently, leaving you to get back to what you do best… running your business.

Contact: Ella Brooks Tel: 0800 007 4001 Email: e.brooks@utilitybidder.co.uk / info@utilitybidder.co.uk Website: www.utilitybidder.co.uk

DUCT CLEANING/RANGE SERVICING Nationwide extraction cleaning services, using the latest cleaning technology & camera inspection equipment. NFFF member discount. All works insurance compliant TR19 certification. Video of clean available.

Contact: Dan Evans Tel: 0333 772 0089 Mobile: 07806 487 239 Email: info@de-duct.co.uk Website: www.de-duct.co.uk 5

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ISSUE 1 // FEBRUARY 2018

Providing services, repairs, and installations on fish and chip frying ranges we have the knowledge that you are looking for.

Specialising in Hopkins, Martyn Edwards and Frank Ford fish and chip ranges. We have over 35 years’ experience as fish and chip frying engineers. We carry most parts of these frying ranges of all models so we can carry out a first-time fix getting you back up and running.

Contact: Liam Marshall or Paul Bell Mobile: 07833 681319 (Liam) or 07753687188 (Paul) Email: discountrangeservices@gmail.com Website: www.discountrangeservices.co.uk

13) Duct Cleaning Service Ltd

Duct Cleaning Service have a wealth of experience working with fish and chip ranges ducting and extractors for clients across the UK. With over 35 years experience working with and for one of the country’s largest supplier of catering equipment and installer of fish and chip ranges HADDOCK RANGES Then HOPKINS CATERING, the team at Duct Cleaning knows every inch of your fish and chip range.

Contact: Michael or Darren Hardcastle Mobile: 07580799763 (Michael) or 07974676224 (Darren) Email: info@ductcleaningserviceltd.co.uk Website: www.ductcleaningserviceltd.co.uk

14) Keep Environmental Services Keep Environmental Services offer specialized and professional cleaning and certification of duct and extraction systems, with many clients in the fish frying industry Contact: Dave Penson Tel: 01472 602012 Mob: 07740 061 526 Email: dpenson@3pa.co.uk Web: www.ductcleaners.co.uk

15) KLS

• Fish Range Extraction Duct Specialist Cleaning • Before & After Photos • Insurance Certification on Completion Tel: 01553 772935 Email: mike@klsonline.co.uk Web: www.klsonline.co.uk

16) Range Response

Range Response have over 30 years’ experience of working in fish and chip shops.

We specialise in the service, breakdown and installation of frying ranges nationwide and also offer duct cleaning.

Contact: Paul Douglas Tel: 0161 654 9225 Mob: 07500 334 533 Email: sales@rangeresponse.co.uk Web: www.rangeresponse.co.uk

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12) Discount Range Services Ltd

9) Chip & Pin Solutions

11) Deduct Limited

The Sustainable Restaurant Association are a not for profit organisation, helping restaurants and food businesses become more sustainable and diners make more sustainable choices when dining out.

Contact: Mark Lineham Tel: 0207 479 4235 Email: mark@thesra.org Web: www.thesra.org

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4 A discount on advertisements placed in the Fish Friers Review together with advertorial opportunities.

ENERGY/CARD PAYMENTS

6) The Fishermen’s Mission

1) AHDB Potatoes

4 Opportunities to work on packages and campaigns exclusively for the NFFF members

DUCT CLEANING SERVICE LTD

BUSINESS DIRECTORY

NFFF Associate Members play a fundamental role in the fish and chip industry. All the NFFF Associate Members play their part in improving the fish and chip trade as a whole and are looking to work with fish friers for the long term. All companies who have applied to become Associate Members have been approved by the NFFF Board of Officials.

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NFFF ASSOCIATE MEMBERS FINANCIAL, LEGAL AND INSURANCE 1) CF Capital

Specialist provision of finance facilities to businesses operating in the catering & hospitality market place. Bespoke products available for New Start Businesses and established companies. The largest provider of Business Cash Advances in the UK. Contact Gary Keeley Tel: 01279 759222 Email: sales@thecfgroup.co.uk Web: www.thecfgroup.eu

BUSINESS DIRECTORY

2) Commercial Plus Ltd

Commercial Plus is a commercial property and business finance consultancy. We offer common sense, practical advice and assistance on literally any commercial property issues such as rent reviews or lease renewals. We also offer independent advice on raising all types business finance such as leasing for shop refits or commercial mortgages for business expansion. Our services are very much advice driven and all of our clients receive free advice initially with no obligation. We operate nationwide and assist any small businesses that require a commercial property to trade. Moving forward, we will be working very closely with the NFFF to assist as many members as we can with their commercial property and finance questions.

Contact: Barry Frost Tel: 01244 659101 Email: barry.frost@commercialplus.co.uk Web: www.commericalplus.co.uk

3) FishFryerFinance

(division of WestWon Limited)

The UK’s only dedicated finance and leasing company specialising in the fish and chip shop sector. We offer leasing and finance to new start chip shops. Likewise, we work with existing fish and chip shops looking to expand by opening up new outlets and existing chip shop fryers, searching for new equipment or ones needing a shop refurbishment.

Contact: Geroge.Shellingford@westwon.co.uk Tel: 01494 611 456 Email: george.shillingford@westwon.co.uk Website: www.fishfryerfinance.co.uk

4) Johnson Reed Catering

Finance

Equipment leasing for new and established fish and chip shops.

Contact: Mark Johnson Tel: 0161 429 6949 Email: info@johnsonreed.co.uk Web: www.johnsonreed.co.uk

5) Morrish Solicitors LLP

We have acted for NFFF and its members for over 30 years, providing a full range of business and personal legal services at discounted rates. We have particular expertise in sale and purchase of commercial property, portfolio management, new lease preparation and negotiation, site acquisitions and development work, secured lending and refinancing, business asset sale and purchase, debt recovery, litigation and employment advice.

We also specialise in wills and probate, family law and other personal services. We pride ourselves in being able to match the expertise of the larger firms, but at a more affordable price, finding you the most commercially sound solution.

Contact: Daniel Kindell Tel: 0333 3449600 Email: daniel.kindell@morrishsolicitors.com Web: www.morrishsolicitors.com/nfff

6) Take Out Insurance Ltd

Insurance for the National Federation of Fish Friers. Our team of experienced representatives have specialist knowledge on the type and level of insurance fish and chip shops typically need. We provide reassurance

7) Thornhill Insurance

We are a family run business, specialising in insurance for the fast food industry since the 1980’s. We insure a significant number of fish and chip establishments throughout Great Britain.

Contact: Lucy Thornhill Tel: 01924 499182 Email: info@thornhillinsurance.co.uk Web: www.thornhillinsurance.co.uk

FISH SUPPLIERS 8) Collins Seafoods Limited

‘Over 30 years in depth market knowledge of supplying Fish and Chip Shops across the North East, Yorkshire and Cumbria and a new depot in Leeds. We are able to offer guaranteed delivery and high quality sustainable Frozen at Sea Fish at competitive prices.’

Contact: Craig English Tel: 01325 315544 Email: craig@collinsseafoods.co.uk Web: www.collinsseafoods.co.uk

9) F Smales & Son Ltd

Supplier of frozen fish, seafood and catering products. The UK’s number one supplier of frozen at sea fillets to the fish frier, with the widest choice of frozen at sea brands in the market.

Tel: 01482 324997 Email: info@smales.co.uk Web: www.smales.co.uk

10) Pacific West

Since 1995, Pacific West has grown to become one of the world’s foremost suppliers of premium frozen seafood. A global industry innovator in providing quality value - added and natural seafood range. All Pacific West’s food service products are designed to provide “convenience without compromise” – its ongoing commitment to quality which has led to Pacific West’s success as being a leader in the seafood market.

Contact: Eric Rose Tel: 01373 824 242 Email: enquiry@pacificwestfoods.co.uk Web: www.pacificwestfoods.co.uk

11) T Quality

‘Suppliers of fish and sundries to the fish and chip industry’.

Contact: Derek Dews Tel: 08452 505605 Mob: 07769 933002 Email: customercare@tquality.co.uk Web: www.tquality.co.uk

GENERAL FOOD SUPPLIERS 12) Dow Seeds

Dow Seeds is an oilseed plant breeding company that develops High Oleic Rapeseed and Sunflower plants whose oils offer the ability to lower saturated fat without compromising taste, flavour and performance. Omega-9 Oils is the brand name for these healthy alternatives and these oils can help fish friers meet consumers’ demand for healthier meals that also taste great.

Contact: Richard Burrell Email: rmburrell@dow.com Web: www.omega-9oils.com and www.goofats101.com

13) Isle of Ely

Over 40 years’ experience of serving the fish and chip trade. A National Fish & Chip Award sponsor, we market the potato from 3

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that you are in safe hands by offering quotes from a panel of UK based insurers, offering products which have been designed to meet the needs of your industry.

Contact Phil Hodgson Tel: 0330 134 4558 Email: online@smeinsurance.com Web: www.smeinsurance.com/nfff

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field to frier.

Contact: Oliver Boutwood Tel: 01353 863355 E-mail: info@isleofely.co.uk Web: www.isleofely.co.uk

Tir a Mor, Alton Towers, Abel & Cole, Bakkavor Cucina Sano, amongst others.

Tel: 01223 941450 Email: info@checkit.net Website: www.checkit.net

14) Kerry Foodservice

19) Daltons Business

‘Suppliers of Goldensheaf Batter Mixture, Henry Jones Batter Mixtures, Dinaclass Curry Sauces and Gravy.’

Contact: Customer Careline Tel: 0800 138 1938 Web: www.kerry-foodservice.co.uk

15) Middleton Food Products

‘Manufacturers of the Nations favourite Batters. Middleton’s manufacture Batters, Curry, Gravy and Chicken Breading’s and supply Nationwide through a network of Suppliers.’

Contact: Ryan Baker Tel: 01902 608122 Email: sales@middletonfoods.com Web: www.middletonfoods.com

16) S&B Herba Foods Ltd

S&B Herba Foods Limited, a company dedicated to the source, development, supply, and distribution of a comprehensive range of quality food products from around the world.

We are highly experienced in all aspects of sales, marketing and distribution of brands, private label and food ingredients. Our portfolio includes rice, rice flour, couscous and semolina, dried fruit, IQF rice and IQF pasta and peas and pulses. Our products are sourced from all over the world to meet our customers’ needs and are covered by our quality assurance guarantee. Our commercial offices are based in Orpington and we have two rice production facilities in Cambridge and Liverpool.

Contact: Peter Walker Tel: 01689 878714 / 07768 532005 E-mail: peter.walker@sbhf.com

GENERAL TRADE 17) BD Signs

Contact: Michael Dickman Tel: 01773 761 791 Email: info@bdsignsnottingham.co.uk Website: www.bdsignsnottingham.co.uk Checkit is a leading provider of cloud-based automated monitoring and work management solutions for the food service, food manufacturing and contract catering sectors.

Its range of intuitive handsets, wireless sensors and probes simplify and automate a multitude of routine tasks that are required to ensure quality standards and regulatory compliance, improving efficiency and reducing risk and costs. Checkit handsets alert staff to complete tasks and time-stamp and record the status in real time, while the next generation wireless sensors continuously collect data on temperature, humidity and door close status eliminating manual checks, protecting stock, reducing wastage and energy costs. The data is securely uploaded to the Cloud, from which managers in any location can view real-time and historic reports.

In food service and manufacturing, Checkit helps organisations from a single pub to a multi-site restaurant group, transform the way they manage food safety by replacing manual, paper-based records with a digital solution. This helps to ensures regulatory compliance, high quality standards, improved management visibility, greater efficiency, good reputation and cost savings. Customers include the Ritz, Claridges, Inamo, Howe&Co,

NFFF MEMBER DISCOUN T AVAILAB LE

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E.B Gas is registered with both Gas Safe and RGII enabling our installation engineers to work throughout the U.K and Ireland.

All engineers have a wide variety of qualifications allowing them to carry out complete installations including pipework and equipment commissioning.

Contact: Rodney Marks Tel: 02830 262908 Mob: 07771610925 Email: service@ebgasservices.com Website: www.ebgasservices.com

21) Elite Shopfitters (Leeds)

Elite Shopfitters offer a UK-wide shop fitting service to the catering industry. Specialising in bespoke shop fitting, we offer restaurants and fast-food establishments with complete kitchen and dining area re-designs and installations.

Contact: Dave Belsham Tel: 0113 258 0875 Mob: 0781 405 3248 Email: eliteshopfittersleeds@iidp.co.uk Web: www.eliteshopfittersleeds.co.uk EPOS Group specialises in Electronic Point of Sale systems. Since 1971 we’ve grown steadily to deliver national and local sales & service support coverage to our customers.

We know from this earned experience it takes ambition and commitment to run your company.

Contact: Scott Cumpton Tel: 0870 428 2830 Email: scott@eposgroup.co.uk Website: www.eposgroup.co.uk

23) Hilton Smythe

Looking to buy or sell a business? Hilton Smythe can help. Did you know we’re the experts? From fish and chip shops to guest houses, we know what it takes to help you buy or sell a business in the UK, just have a look at our recently sold businesses.

Selling a business? You’ll benefit from our extensive advertising coverage and our allinclusive legal service plus our unrivalled service. Buying a business? Our team of helpful Negotiators will match your every requirement to find your perfect business, help with finance and guide you all of the way. Whether buying or selling, you don’t need to look any further. Visit our website www.hiltonsmythe.com or give us a call 0845 519 8809 to find out more or just ask a question; we’re always here to help.

Tel: 0845 519 8809 Email: enquiries@hiltonsmythe.com NFFF MEMBER DISCOUN T AVAILAB LE

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20) E.B. Gas Services

22) EPOS Group

18) Checkit

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Daltons Business is the UK’s number 1 marketplace to buy or sell a business and has been connecting buyers and sellers for over 150 years. You can search over 30,000 unique business opportunities currently listed on the site, including thousands of Fish & Chip Shops for sale and other takeaway businesses. When it comes to buying a Fish & Chip Shop or if you do decide to sell your establishment in the future, think Daltonsbusiness.com! National Federation of Fish Fryers members also receive a special 10% discount on advertising your business with Daltons, meaning you can sell your business from as little as £143!

Call Daltons today and quote ‘FISH FRIERS 10% OFF’ to get started.

Tel: 020 8603 5141 Email: sales@daltonsbusiness.com Web: www.daltonsbusiness.com

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NFFF ASSOCIATE MEMBERS 24) Peel Tech

Email: ukinfo@adm.com Web: www.olenex-uk.com/frymax.php

31) Nortech Foods Ltd

‘Offering a broad product portfolio of vegetable and animal oils and fats’ Contact: Alan Hackett Tel: 01302 390880 Email: info@nortechfoods.co.uk Web: www.nortechfoods.co.uk

25) Sign Focus

Sign Focus are commercial sign specialists with over 50 years of industry experience. We design, manufacture and install high quality signage throughout the UK, combining technical expertise with unrivalled customer service, to bring you unique signage and corporate imaging solutions.

Contact: Antony Grainger Tel: 01274 747788 Email: info@signfocusltd.com Web: www.signfocusltd.com

FILTRATION Specialising in oil / fat filtration with over 30 years’ experience in the fish frying trade.

If you need help or advice please Contact: Jeff Stephenson Mob: 07836 370234 Email: info@premier1filtration.com Web: www.premier1filtration.com

27) Steve Hill Services

Running low on filter papers & supplies, need a service or repair for your Merlin, Opal, & Pura, Aries or Bitterling type oil filter machine. In need of replacement parts, repair, or servicing of your Kuroma pressure fryer. Contact: Marie - The Filter Lady for a prompt, friendly, service Contact: Marie Quinton Tel: 01452 521081 Mob: 07860 232741 Email: fryingfilters@gmail.com Web: www.fryingfilters.co.uk

28) Vito UK

Market leaders in cooking oil filtration.

Suitable for both solid and liquid oils. Both mobile and portable unites available for restaurants, fish and chip shops and mobile chip vans. German manufactured to the highest quality, 2 years warranty, UK wide distribution, dedicated back up telesales operation, industry experienced sales professionals. Save money, labour and improve the quality of your oil for only a few minutes work each day Contact: Kim Devlin Tel: 01953 851914 Email: sales@vitouk.co.uk

OILS AND FATS

PIES, SAUSAGES AND MEATS ‘Manufacturers of sausage and meat products.’

Contact: Cherry Ward Tel: 01782 569610 Email: admin@blakemans.co.uk Web: www.blakemans.co.uk

34) Pukka Pies Ltd

‘Brand leaders, supplying pies and pasties to the fish frying trade.’

Tel: 0116 2609755 Email: webenquires@pukkapies.co.uk Web: www.pukkapies.co.uk

35) Pulled Meats

Aurora Food Marketing Ltd T/A Pulled Meats Ready Pulled and Ready sauced Puled pork in a BBQ sauce that is microwaveable and suitable for serving from a Bain Marie.

Perfect over chips. We can offer Point of sale material posters. Our range extends into Pulled Chicken, Beef and even shredded duck. We are delivering Direct to Chip shops whilst we build our wholesaler network Contact: Steve Allen or Rebecca McCluskey Tel: 01757 213350 Email: info@pulledmeats.co.uk Web: www.pulledmeats.co.uk

36) Karro Food Group

Suppliers of Frozen Foods to the Foodservice / Catering Trade. Plumtree Proper Good Sausages. Mawbeef Beefburgers Contact: Graham Thompson Tel: 01482 326234 Mob: 07789 761448 Email: graham.thompson@karro.co.uk Web: www.karro.co.uk

37) Meadow Vale Foods

29) Flavoil

Flavoil are an innovative supplier of high grade edible oils. Their principle trade is in the latest High Oleic Sunflower Oil HOSO. This is a major oil with high performance and great nutritional advantages. Sunflower oil has great shelf life and is favoured for many reasons by food processors. Health concerns are looming over fats and Flavoil are lab testing all their fats to ensure your customers will benefit. Flavoil also provide a full range of fats, oils and oil based products including Brooklyn Block Palm Oil and Oiltra Chef for Fish & Chip operations.

Contact: Martin McHugh Tel: 07452276575 Email: martin.m@flavoil.co.uk Website: www.flavoil.co.uk

30) ADM Trading (UK) Limited

Frymax is the premium quality frying fat developed specifically for the fish and chip trade. It is refined and packed to the highest standards by one of Europe’s largest refiners of oils and fats and has been the friers’ favourite for over 60 years.

Contact: Andrew Marriott Tel: 01322 443025 25

P100 has over 60 years of frying experience, helping to create great tasting food time and time again. Being refined to the purest level, P100 offers unrivalled consistency in taste and freshness from the first portion to the last.”

Contact: Stephen Bickmore Tel: 0208 814 7810 Mob: 07912 389446 Web: www.vandemoortele.com

33) James T Blakeman Co Ltd

26) Premier 1 Filtration

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32) Vandemoortele/P100

Your Partners in Poultry. Suppliers of quality chicken products to the fish frying trade Contact: Katharine Crockford Tel 01978 666108 Email: katharinec@meadowvalefoods.co.uk Web: www.meadowvalefoods.co.uk

38) Riverside Foods

Suppliers of premium quality frozen chicken products Contact: Mandy Clinch Tel: 01691 839288 Email: enquiries@riversidefoods.co.uk Website: www.riversidefoods.co.uk

RANGES AND CATERING EQUIPMENT

39) TYCO (Ansul Restaurant Fire

Suppression System)

Contact: Ansul Restaurant Fire Suppression System, c/o Tyco Fire Protection Products, Grimshaw Lane, Newton Heath, Manchester, M40 2WL Website: www.ansul.com

40) Bold Catering Equipment

Our product range now includes chippers,

41) Florigo

When you choose a Florigo, you are investing in more than just new equipment. A Florigo combines two vital qualities in one frying range: bespoke design and industry leading technology. Hand crafted in Holland by experienced engineers to the highest standards, each Florigo is built with only you and your individual business in mind.

Contact: Robert Furey Tel: 01527 592000 Email: info@florigo.co.uk Web: www.florigo.co.uk

42) Henry Nuttall Ltd

Drawing on our experience of Frying Range Manufacturing dating back to 1865 Henry Nuttall are qualified to discuss your requirements from the initial design of a modern fast food outlet the complete service of all equipment throughout its life. Dealing with planning permission matters to general service of equipment along with staff training is a standard package from Henry Nuttall. From supplying all equipment for a complete shop to a replacement blade for a chip machine, we hold over 60,000 spare parts in stock for machines dating back over the past 30 years.

Contact: John Dalton Tel: 01909 560 808 Email: sales@henrynuttall.co.uk Website: www.henrynuttall.co.uk

43) Hewigo UK Ltd

‘Manufacturers of both continental style round pan and British deep pan fryers.

Nationwide coverage.’

Contact: Phillip Purkiss Tel: 0121 5449120 Email: sales@hewigo.com Web: www.hewigo.com

44) Hopkins Catering Ltd

Established in 1957 and supplying customers throughout the UK and worldwide, we manufacture, service and maintain not only fish frying ranges but chippers, peelers, batter mixers and refrigeration too. We also have an online store for all our spare parts and ancillary equipment available to order 24 hours a day.

Contact: Victoria Hopkins Tel: 0113 257 7934 Email: info@hopkins.biz Web: www.hopkins.biz

45) KFE Ltd

KFE is a family business supplying the highest quality frying ranges, after sales service and The School of Frying Excellence.

The company of choice for Award Winning Fish and Chip Shops.

Contact: Tanya Henderson Tel: 01778 380448 Email: sales@kfeltd.co.uk Website: www.kfeltd.co.uk

46) Mallinson’s of Oldham Ltd

For over 85 years the name Mallinson has been seen on frying ranges in thousands of establishments throughout the UK and many parts of Europe. Mallinson’s can provide every aspect from the design and manufacture of your frying range to the installation by our own fully skilled engineers.

Contact: Terry Cowell Tel: 01706 299000 Email: mallinsons.sales@btconnect.com Web: www.mallinsonsofoldham.co.uk

47) Martyn Edwards/Frank Ford At Martyn Edwards/Frank Ford we are proud to make the very finest fish and chip 28

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peelers, mixers and accessories Bold® prides itself in working to exceptionally high standards throughout the design and manufacture of every machine made to the highest specification in stainless steel from our Wirral factory.

Contact: Dave Hughes Tel: 0151 6322174 Email: info@boldcatering.com Website: www.boldcatering.com

frying equipment.

Contact: Stan Price Tel: 01642 289868 Email: enquiries@me-ff.com Website: www.me-ff.com

48) Stephens Catering Equipment

Supply and installation of commercial Catering Equipment.

Contact: Tel: 028 25 861711 Email: info@stephens-catering.com Web: www.stephenscateringequipment.com

WHOLESALERS 49) Drywite

‘Providers of numerous products to the catering industry and specialists in products for fish frying.‘ Contact: Nicky Lewis Tel: 01384 569556 Email: enquiries@drywite.co.uk Website: www.drywite.co.uk

50) Friars Pride Ltd

Dedicated wholesaler to fish and chip shops offering a reliable service and range of products for a one stop supply. Supplying the Midlands, South Yorkshire, Lincolnshire, East, South and South West of England Contact: Vince Willows Tel: 01733 316400 Email: sales@friarspride.com Web: www.friarspride.com

51) Henry Colbeck Ltd

Established in 1893 Henry Colbeck is the oldest independent, specialist supplier to the Fish & Chip Takeaway and Restaurant Market in the U.K. We deliver over 1,200 products into the north of England, Cumbria and Scotland to more than 2,500 Fish & Chip Takeaways and Restaurants. Everything from frying oils and fats, fish and seafood products to frozen foods, sides, sauces, packaging and cleaning materials. Still family owned and managed, one of our key objectives is to support the Fish & Chip sector and provide you, our customers, with new products and ideas along with help and advice to enable you to improve your sales in an increasingly competitive environment.

Contact: Douglas Colbeck, Sales Director 0771 879 4010 Contact: Jackie Pearson, Head of Marketing 0191 482 8409 Email: sales@colbeck.co.uk Web: www.colbeck.co.uk

52) JJ Food Service

JJ Food Service is a foodservice specialist with eleven branches across the UK, offering a wide range of food and drink products, including Frozen at Sea cod, haddock, plaice, dogfish, cold-water and warm-water prawns and Norwegian salmon. A range of other fish and chip shop essentials are also available including branded and own-label condiments, packaging, chipping potatoes, batter mix and gluten-free options. Orders place by 9pm are delivered on the next, available delivery day. Same day collection is available for all customers, seven days per week. JJ’s one month price hold means that customers can enjoy high-quality products at competitive and consistent prices. JJ is the parent company of FOODit, a restaurant website building service which puts businesses online, offers free social media support and help to rank first on search engines.

Tel: 08433 09 09 91 / 07870176015 Contact: Paul Brailsford Email: paul.brailsford@jjfoodservice.com Website: www.jjfoodservice.com

53) V A Whitley & Co Ltd

‘Supplying the finest products to fish and chip shops throughout the North West since 1899’.

Contact: Tony Rogers Tel: 01706 364211 Web: www.vawhitley.co.uk 32

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BUSINESS DIRECTORY

Suppliers of a multi award winning eco potato peel and starch recycle filtration system Contact: Malcolm Wood Tel: 01592 860 865 Mobile: 07779289881 Email: info@peeltech.co.uk Website: www.peeltech.co.uk

Tel: - 01452 521081 or Mobile: 07860 232741

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ISSUE 1 // FEBRUARY 2018

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Charity in England & Wales No 232822 and Scotland No SC039088

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www.federationoffishfriers.co.uk

SELLING or BUYING a business? that’s OUR business…

Fish & Chip Shop Newton Abbott Leasehold Price £245,000 Takings £260,220 Ref: CF33472N Devon

Fish & Chip Shop Caerphilly L/H £55,000 – F/H £180,000 Spacious 4 bed Accom above Ref: CF32906J

01404 813762

S & W Wales

01633 868609

Fish & Chip Shop Walsall Leasehold Price £120,000 Takings £6,000 pw Ref: CF33488K

Fish & Chip Shop Derbyshire Freehold Price £210,000 Takings £1,500 pw Ref: CF33606V E Midlands

01782 711022

W Midlands

01543 411036

1 Successfully selling all types of catering businesses for over 50 years 1 For a FREE market appraisal, without obligation, visit our website www.emfgroup.com Head Office 01404 813952

www.emfgroup.com

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ISSUE 1 // FEBRUARY 2018

43

TRADERS BOARD

Preston & Thomas Electric Counter Range for Sale £12,000 / 4.6metres Three pan with left hand counter. Only 5 years old Seasonal shop, owner run excellent range increased Sales unfortunately forces sale of range as increased capacity is needed.

PLEASE NOTE: The Fish Friers Review is the members’ journal of the National Federation of Fish Friers. The advertising pages of the Review are offered to the trade as a means of introducing goods and services at an economic cost to fish friers throughout the country.

The publishers will take due care to ensure accuracy of all advertisements, but it is the sole responsibility of advertisers to ensure that the description of goods and services offered comes within the provisions of the Trade Descriptions Acts 1968 and 1972. It is also the responsibility of advertisers to comply with the Business Advertisements (Disclosure) Order 1977.

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The publication of an advertisement is not a recommendation or an endorsement of particular goods or services by either the Fish Friers Review Ltd. or the National Federation of Fish Friers Ltd., either explicitly or implicitly.

Readers of the Review, before entering into any engagements or contracts as a result of an advertisement, are advised to consult their solicitors, accountants, bank managers or other professional advisers where necessary. No offer of employment either on a salaried or fee basis should be made to any advertiser without first asking for and taking up references.

www.federationoffishfriers.co.uk

DUCT CLEANING SERVICE LTD

For all your ducting needs.

Photographic evidence provided for insurance purposes, together with a certificate.

Over 35 years’ experience – no job too big or too small.

Tel Michael on 07580 799763 or Darren on 07974 676224.

E-mail: info@ductcleaningserviceltd.co.uk Web: www.ductcleaningserviceltd.co.uk

NFFF Head Office Contact Federation House, 4 Greenwood Mount, Leeds, LS6 4LQ

Finance Enquiry Fiona McStay – f.mcstay@federationoffishfriers.co.uk

Tel: 0113 230 7044

Fish Friers Review Robert Norris – r.norris@federationoffishfrers.co.uk

Email: mail@federationoffishfriers.co.uk Web: www.federationoffishfriers.co.uk General Office PA of the Directors Karen Clark – k.clark@federationoffishfriers.co.uk

Membership Eileen Kane – e.kane@federationoffishfriers.co.uk Training & Quality Award Helen Brook – h.brook@federationoffishfriers.co.uk

Contact your local representative PRESIDENT Mr Andrew Crook

Tel: 01257 232197 Tel: 07748 631697 (24 hrs) E-mail: andrew@skippersfishbar.com Skipper’s Fish Bar, 8 Talbot Row, Balshaw Lane, Euxton, Lancashire, PR7 6HS

VICE PRESIDENT Mr Craig Maw

Tel: 07745 662325 E-mail: craig@kingfisherfishandchips.co.uk Kingfisher Fish & Chips, Chaddlewood Shopping Centre, 6 Glen Road, Plympton, Plymouth, Devon PL7 2XS

TREASURER Mr Alan Hanna

Tel: 028 417 63999 E-mail: alan@pitstopfastfood.com Pit Stop Fast Food, 26 Bridge Street, Kilkeel, County Down, BT34 4AD

Regional Directors for England Mr Craig Buckley

Tel: 07745 946709 E-mail: thefishbar@hotmail.co.uk The Fish Bar, Unit 2, 645 West Street, Crewe, Cheshire CW2 8SL

Ms Lesley Graves

Tel: 07507 889028 E-Mail: lesleygraves703@msn.com Burton Road Chippy, 169 Burton Road, Lincoln, Lincolnshire LN1 3LW

ISSUE 1 // FEBRUARY 2018

Mr Hugh Mantle

Tel: 07831 577296 E-mail: hughmantle@hotmail.co.uk 6 Daleside Road, Harrogate, North Yorkshire HG2 9JE

Miss Caroline Murphy

Tel: 07711 768674 E-mail: nfff@wetherbywhaler.co.uk The Wetherby Whaler, 18 Market Place, Wetherby, West Yorkshire, LS22 6NE

Regional Director for Scotland Mr Darren Boothroyd

Tel: 07789 967943 Email: fochabersfishbar@yahoo.com Fochabers Fish Bar, 19 High Street, Fochabers, Morayshire IV32 7DX

Regional Director for Wales

Mr John Penaluna

Tel: 07903 864869 Email: lapcatering@tiscali.co.uk Penalunas Famous Fish and Chips, 35a - 36 High Street, Hirwaun, Mid Glamorgan CF44 9SW

FEDERATION NOTICEBOARD

Fully insured. Ducts and canopies mechanically cleaned and steamed cleaned.

Duct Cleaning Services we are now TR19 compliant

Regional Director for Northern Ireland

Mr Alan Hanna Tel: 07711 216416 Email: alan@pitstopfastfood.com Pit Stop Fast Food, 26 Bridge Street, Kilkeel, County Down BT34 4AD

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ANDREW MARRIOTT NEODA PRESIDENT 1. What would you do with £500,000?

Firstly, I would ensure that my three sons have enough to fully enjoy university and graduate without any debt at the end. Secondly, I would have a long family holiday of a lifetime. Any money left I would use to pay off as much of my mortgage as possible.

2. What is your dream holiday destination in the UK, and also abroad?

In terms of the UK I have always fancied a walking holiday in the Lake District including Scafell and Helvellyn with evenings in different small family hotels with great food and log fires.

10 QUESTIONS WITH…

In terms of abroad it has to be two or three weeks in Egypt to fully explore the Giza Pyramids, The Sphinx, The Egyptian Museum of Antiquities, Cairo itself and a cruise along the Nile with a visit to the Valley of the Kings.

3. What is your favourite sport, and which is your least favourite?

I have two favourite sports Football and Cricket and my least favourite/s are wrestling, (if that is sport?) and watching Baseball (playing fine though).

I have always fancied a walking holiday in the Lake District including Scafell and Helvellyn 4. If you could be granted one superhero power, what would it be and why?

If I could have one superhero power it would be the ability to Teleport from place to place as it would save so much time and make travel so much simpler.

5. Which three people, dead or alive, would comprise your perfect dinner date?

My dinner party guest list would be as follows Bono (lead singer of U2,) to talk to him about being for over 40 years the front man of the greatest band ever, the incredible songs the band have written, his fund raising and all the causes he has been involved in.

Neil Armstrong (first man on the moon), to talk to him about being part of the 1960’s Space Race with the Russians , what it was like to travel in space, be the first man on the moon and to say those famous words “That’s one small step for man, one giant leap for mankind.”

There will always be a place in British psyche for traditional Fish and Chips because it is an integral part of the fabric of UK 6. Describe your perfect weekend.

My perfect weekend is spending quality time with my family, with good meals together, good conversation and doing fun things together.

7. What is your favourite drink?

I do not really have a favourite drink, at the weekend I like the odd Pale Ale with Spitfire Gold being the current favourite.

8. Do you prefer cod or haddock?

Both are very good but I come down on the side of cod.

9. What is your first memory of fish and chips?

My first memory is from when I was about 6/7 years old and the fantastic smell of Fish and Chips and then the great taste of Fish and Chips out of paper walking along Hastings Seafront where my parents had a holiday home at that time.

10. What is your prediction for the fish and potato industries?

There will always be a place in British psyche for traditional Fish and Chips because it is an integral part of the fabric of UK, but it must avoid becoming niche over time. The industry has the opportunity to hopefully return to something like it’s heyday in the 1950’s and 60’s. However to achieve this the industry must pay close attention to the UK’s changing eating habits and social dynamics; in terms of its menu offer, portion sizes, calorific content as well as the whole meal occasion experie ence for both takeaways and resstaurant eating.

To standstill and not positive ely embrace these factors and others will have a detrimental d effect on the industry i whereas to evolvve and innovative the futu ure will indeed be very excciting.

Sir Alex Ferguson (Manchester United Manager for 27 years), to talk to him about what it was like to win all those trophies and manage the squads of incredible players that played for Manchester United during that time.

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www.federationoffishfriers.co.uk

David Henley always fries in David Henley has run a successful, award winning fish and chip shop for over 15 years. His secret is simple, to produce great tasting fish and chips every time.

To achieve this, David has built up a store of knowledge as to which are the best ingredients to use and in particular which frying medium will deliver consistent results every time ...and that frying medium is Frymax.

He knows that Frymax is pure white sustainable premium palm, made from the highest quality raw materials. And that there is none better at giving long lasting performance, which is so important in the current economic climate.

Frymax has rightly earned the reputation as the number one cooking oil. It is as good today as it was when launched all those years ago. David Henley recognises its worth and the role Frymax plays in making his fish and chips taste really great.

RSPO-2-0677-16-100-00

The Fryersâ&#x20AC;&#x2122; Favourite For Over 60 Years.

For information, advice, or customer support material please contact ADM Trading (UK) Limited. Tel: 01322 443025 e-mail: ukinfo@adm.com www.olenex-uk.com