First Response Brochure

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As an independent service provider, we offer a flexible and bespoke service tailored to the needs of our construction customers. By combining equipment hire with site supplies and consumables, we simplify the ordering process. Whenever possible, we deliver everything on the same vehicle, ensuring a streamlined and efficient experience.

Same Day & Next day Service

Our depot in Rainham, Essex, provides quick access to London, Essex, & the Home Counties, enabling us to offer a reliable, fast delivery on hire and site supplies products.

Huge

site

supplies range

Unlike most hire providers we also operate a site supplies service. This means you can order everything you need with just one call or via our online portal, First Click.

Specialist Welding Division

Our dedicated welding team have the knowledge and experience required to meet the demanding needs of the welding sector.

Major Projects

We handle specialized sourcing for complex projects like HS2, leveraging our relationships with leading suppliers to meet your unique needs quickly.

Signage

Alongside standard signage, we can create bespoke signs to ensure your branding and project-specific requirements are met, aligning with your safety and compliance standards. Our sustainable signage options help you achieve environmental goals.

24/7 Online Convenience

Manage your business anytime, anywhere with First Click. Hire or off-hire equipment, buy supplies, save favourite items/previous orders, view documentation, etc. all from your smart-phone or office PC.

Streamlined service

Combine orders for hire equipment and site supplies to save time during the procurement process. Fewer deliveries mean reduced site traffic, less handling, lower emissions and easier order management.

O -Hire Remotely

Enable Site Ordering

Build Teams & Delegate

Link Orders by Contract/job no.

Combine hire & Sales Orders

Allocate Spending Limits

Our online system has been designed to make things easier for the busy construction company.

Create Requisitions

Check Audit Trails

With a First Click online account you have the convenience to manage your hire & supplies requirements 24/7.

When logged onto the system your agreed prices are displayed & past orders or contracts can be recalled.

All aspects of the hire can be managed remotely. You can off-hire, extend hire periods and place orders for new equipment. You can even link your orders to existing contracts or jobs.

If you want to take things one step further, you can implement a unique requisition system and set spending limits for your buyers & site teams.

First Click provides a convenient 24 hour system for booking hire equipment & placing site supplies orders.

You have the ability to save favourite items, recall previous orders and create quotations.

Combine orders

Save time by hiring tools or equipment & buying supplies at the same time. Subject to stock availability we will deliver your items on the same vehicle.

Link Orders

All orders can be linked by your contract or job number. There are simple drop down lists to select site contacts or site addresses, making this a simple process.

Audit Trail

The built in audit trail enables you to resolve queries quickly & identify areas for improvement.

Delegate the order process

By allocating spending limits to site teams or buyers, you can streamline your business through delegation.

When spending limits are exceeded, the order is sent for manager approval. As well as approving the order, the manager can query, edit, or refuse the order, ensuring you maintain full control over procurement.

Link Job / Contract No.s

Orders can be connected by your contract & job numbers. Search by contract/job to manage your hire needs and download hire reports in Excel or CSV format.

View Special Prices

All your agreed special net rates are displayed so you can guarantee you are paying the best prices.

Build Quotations

When building orders you have the option to save as a quotation. All saved quotations can be edited or easily converted to orders later.

Save Favourite Items

Save popular items to make it easier when you next place an order. There is no limit to the number of items you can save in this way.

Combine Hire & Supplies Orders

Place hire orders along with your order for site supplies to save time. If possible, we will deliver both orders on the same vehicle, minimising deliveries to site.

SCS Family Fun Day

We were delighted to support the HS2 Fun Day organized by SCS Railways.

This event was a wonderful opportunity for the SCS joint venture to give back to those working on the demanding project and to show appreciation to the operatives and their families.

At our stand, we provided a football and baseball inflatable, hosted competitions, and handed out sweets and drinks.

Our activities were a hit, and we were glad to have contributed to a day of enjoyment and gratitude for all involved.

For more about these events we support please visit the Social Values page on our website by scanning the QR code below..

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