First Response Brochure

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First Response are an independent tool hire and site supplies provider that has been trading for over twenty years. Our main depot is strategically placed in Rainham, Essex with direct and fast access into London, Essex and the Home Counties.

Tool hire

Our main service is next day hire. We can provide a same day service, based on best endeavours.

We supply products from all the leading brands.

One delivery

We can combine your orders for Hire Equipment & Site Supplies. This will simplify the order process & reduce the number of vehicles visiting site.

Site Supplies

We offer a nationwide next day service on a huge range of site supplies and consumable items.

Everything from small tools to PPE and Janitorial products.

First click

Our online facility provides more than just convenience. It has unique features that will provide greater control over your order process.

Build Teams & Delegate Enable Site Ordering Link Orders by Contract/job no. Combine hire & Sales Orders O -Hire Remotely 4

Our online system has been designed to make things easier for the busy construction company.

Create Requisitions

Check Audit Trails

With a First Click online account you have the convenience to manage your hire & supplies requirements 24/7.

When logged onto the system your agreed prices are displayed & past orders or contracts can be recalled.

All aspects of the hire can be managed remotely. You can off-hire, extend hire periods and place orders for new equipment. You can even link your orders to existing contracts or jobs.

If you want to take things one step further, you can implement a unique requisition system and set spending limits for your buyers & site teams.

Allocate Spending Limits

With a First Click account you can hire equipment and order site supplies simultaneously, saving much needed time.

Whenever possible we will combine Hire & Supplies orders for delivery on the same vehicle...!

There is the usual functionality found with most web shops, like saving favourite items but for large orders we do have the ability to upload from spreadsheet. Previous orders can also be recalled and duplicated with First Click.

Requisition System

First Click can be used as a simple requisition system. Creating contacts with zero transaction values will allow them to build orders but not process them to the payment stage.

Instead, the option to buy is replaced with an approval button, sending the order to a manager for them to either approve, query via the web chat, edit or refuse the order.


Link Job / Contract No.s

Orders can all be connected by your contract & job numbers. Search by contract/job to manage your hire needs and download hire reports in Excel or CSV format.

View Special Prices

All your agreed special net rates are displayed so you can guarantee you are paying the best prices.

Build Quotations

When building orders you have the option to save as a quotation. All saved quotations can be edited or easily converted to orders later.

Save Favourite Items

Save popular items to make it easier when you next place an order. There is no limit to the number of items you can save in this way.

Combine Hire & Supplies Orders

Place hire orders along with your order for site supplies to save time. If possible, we will deliver both orders on the same vehicle, minimising deliveries to site.


First Click is a great way to manage your hire needs & reduce your costs.

Our main dashboard makes it easy to monitor your hire activity.

Each tile provides an ‘at a glance’ indication of the status of your equipment , along with the relevant number of equipment at each stage of the particular hire process.

From each of these tiles you are able to filter equipment in various ways, including contract number or site name. You can also download a report in spreadsheet format.


A simple process that takes just a few clicks. You can off-hire entire contracts or individual items.

The overdue returns tile acts as a visual aid to help you to quickly identify any equipment that has exceeded your projected hire date and which may need to be off-hired.


Live Hires

View the equipment you currently have on hire. Filter to view by site, contract or job number. From here you can Off-hire items or entire contracts.

Booked Hire

View your booked hires at a glance. Check the delivery date to keep track of when equipment will be arriving.

Overdue Hire

Keep track of those items that have gone beyond the projected end date of your hire. You can quickly off-hire or extend hire periods from here.

Hire Awaiting Collection

This tile contains all the equipment you have off-hired and is booked to becollected by First Response.

Hire Reporting

From the tiles above you can filter to view in a variety of ways, including site address, contract & job number etc. You can download the report in either csv or Excel formats.


As our hire & supplies divisions operate from the same depot, we combine your orders & deliver them on the same First Response vehicle.

By minimising deliveries to site we add convenience and help you meet your environemental targets.

Accredited Service

FORS SIlver and RISQS approval means you can be confident the First Response service will be fully compliant.



• Bandstands & Boards

• Ladders & Steps

• Personnel Lifts

• Podiums & Mini-Towers

• Towers


• Air Tool Equipment

• Cleaning & Dust Control

• Concreting / Mixing

• & Compaction

• Cutting / Grinding / Sawing

• Drilling / Breaking / Fixing

• Garden / Landscaping

• General Equipment

• Site Storage

• Heating / Cooling / Drying

• Plant & Accomodation

• Plumbing / Pumping / Drainage

• Power / Lighting

• Rail Tools & Trolleys

• Safety Equipment

• Site Security / Safety & Traffic Control

• Surface Preparation

• Survey & Detection

• Woodwork Tools

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• Hoisting & Winching

• Jacking

• Lifting Tackle LIFTING


• Load Measurement

• Material Handling


• Welding Equipment

• Generators

• Engineering

Do you need something not listed above?

If there is something you require please ask as it may be something we are prepared to add to our ever expanding hire range.

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We know how important it is to have the right tool for the job.

That’s why we invest in all theleading brands.

If we don’t have what you need then we will find it for you. We are keen to expand our range of products & to meet the needs of our growing customer base.


Access Equipment

Hop-ups, ladders, Alloy & GRP Towers, stairway towers and personnel lifts etc.


Detection Products

All popular survey products, like the RD8000 cable & pipe locator, approved for use on the UK’s rail infrastructure.


Material Handling

From Plasterboard, loadall & pipe trolleys to pallet trucks & stair climbers; we can help you move anything, safely.

Need a pick me up?

From gantries, jacks, hoists & chain blocks, etc. we provide a range of lifting products through our exclusive partnership program.

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Our NEW welding division stocks a large range of items available for hire on a same day or next day basis.

We are constantly updating our range so if there’s anything you need in particular we may be interested in adding it for you.

Plus all your Welding Consumables Mig, Tig & Plasma equipment along with al the usual gas spares, accessories and the essential PPE safety equipment.


Our procurement specialisation means we have trade accounts with most major suppliers.

We can usually find anything you need easily saving you considerable time & money searching for hard to find products.


We supply rail contractors with various rail related equipment from our hire range.

Our sales lines include all your safety equipment & rail wear, everything from hi-visibility clothing to gloves & boots.

We also supply general janitorial & welfare products along with a full range of safety signage.


• Corporate Branding

• Ear Protection

• Eye Protection

• Fall Safety Equipment

• General Workwear


• Hand Protection

• Head Protection

• Masks & Respirators

• PPE Clothing

• Foot Protection


• Access & Scaffold Equipment

• Building Supplies

• Contractors Equipment

• Decorating Equipment

• Drilling, Cutting & Grinding

• Fire Safety Equipment

• First Aid Equipment

• Hand Tools

• Lifting & Handling

• Marking & Setting Out

• Security Products

• Site Electrics

• Spillage Containment

• Temporary Prtection

• Traffic Management

• Welding Consumables



• Bins & Bin Liners

• Brushware

• Canteen & Welfare Electrical

• Canteen Equip & Supplies

• Cleaning Products

• Hand Cleansers

• Mops & Mop Buckets

• Paper Products & Dispensers

• Wipes, clothes & Rags


• Foamex

• Correx

• Dibond

• Photoluminescent

• Bio-Degradable

• Bespoke Signs

• Heras Fencing signs

• Scaffold Banners

Need something not listed above?

If there is something you require that you can’t see listed, please ask as it may be something we are prepared to add to our product range.


Site Lighting?

A range of lighting products including quality cordless products for where the power is compromised or unavailable.


All your electrical needs from transformers and cables to heaters and air conditioning units.


We have everything you need to stay safe ay work.

Masks, repirators, fall safety equipment, helmets, gloves, boots, safety glasses & ear protectors

Plus all your workwear & high visibility clothing too.

Promote your professionalism asking us to add your company branding to our PPE and workwear range.

We can arrange for print or embroidery to be added to most of our range at a great price.


Tea, Coffee & Sugar?

Don’t worry we have all the important things too..!!

Canteen equipment?

We can provide tables, chairs, white goods and most things need for your canteen.


Setting up or managing a site can be a messy business.

So why not let us take care of that for you?

We have vacuum cleaners, cloths, rubber gloves, mops, buckets, bins & bags, toilet and blue roll and all your cleaning chemicals too.

chairs, things you canteen.

Scaffold & Barrier Banners

Wind resistant perforated banners for scaffolding, Heras fencing & barriers.


From standard to bespoke signs; printed on a wide variety of materials including Correx, Foamex & Dibond.

We also supply Traffic & corporate signs.

Eco-Friendly Signage?

Bio-degradable signs are ideal for indoor use. They will also help you meet your environmental targets.


The cloud based solution that puts convenience & control at your fingertips.

Head Office: Suite 45-47 Philpot House Station Road Rayleigh Essex SS6 7HH Main Depot: Unit 7 Mudlands Industrial Estate Manor Way Rainham Essex RM13 8RH Welding Division: Unit 1 Common Bank Ind Estate Ackhurst Road Chorley Lancashire PR7 1NH
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