CAA Magazine - SCO - Winter 2023

•It’s time to get back to Bermuda

•Helping kids benefit from the power of play

•Does your new car need an extended warranty?

Your passion for Canada’s natural spaces defines your life; now it can define your legacy. With a gift in your Will to the Nature Conservancy of Canada, no matter the size, you can help protect our most vulnerable habitats and the wildlife that live there. For today, for tomorrow and for generations to come. Order your Free Legacy Information Booklet today! Call Jackie at 1-877-231-3552 x2275 or visit DefineYourLegacy.ca

A MESSAGE FROM CAA

MEMBER LETTERS

ON THE RADAR

Travel, arts, culture, local hot spots and more

WHAT’S YOUR FAVOURITE?

Meet musician Paul Langlois, of The Tragically Hip

CREATURE COMFORT

Here’s how to track down ethical animal attractions that preserve and protect wildlife

By Vawn Himmelsbach

OVER EXTENDED Sales ploys can be high-pressure, but most buyers should shy away from extended warranties

By Matt Bubbers

THE GOOD PLACE

Inclusion Coffeehouse serves up java and muffins alongside connection, community, fun and hope

By Kate Rae

DRIVEN BY GOOD

A food scientist’s research addresses the challenges of climate change and food insecurity

By Truc Nguyen

FEATURES

THE BEST OF BERMUDA

A veteran travel writer returns to this gem of the mid-Atlantic

By Vivian Vassos

TRAVEL GOALS

A father and son make winning memories on a footie-focused trip

By Michael Bettencourt

GAME ON

Three of the organizations working to ensure that Canadian kids benefit from the power of play

By Claire Sibonney

ROLLING INTO WINTER

How to prepare your vehicle for the unique challenges freezing temperatures bring

By Benjamin Yong

HOLIDAY GIFT GUIDE

Make a list and check it twice

MY CAA

Driving safety tips for chilly conditions, holiday essentials, how to make the most of the season and more. Plus, CAA Member updates, helpful resources and what’s coming next

DRIVEN BY GOOD NEIGHBOURS

Here's to local organizations

Ashley's Place and Orillia Native Women's Group who are making a difference in their communities

Go where the algorithm doesn’t.

Nov 23 – Dec 3 2023 Winter Show

Jodi Lascar Hyper Echo Art Toronto, Ontario

Preparing for Winter

ON BEHALF OF every caring Associate at CAA, I hope you had an enjoyable fall season and are looking forward to the blissful snowscapes that make Canada such a beautiful country. Of course, winter also has its challenges. We know you and your family depend on CAA, especially during times of deep freeze or blizzard conditions. During a typical winter’s day, CAA rescues between 5,000 and 7,500 Ontarians—and this number can climb as high as 12,000 during extreme weather. We treat every Member we rescue as if they were our own family and take measures to prepare for the increase in rescues. This includes using our predictive technology to pre-position the CAA rescue fleet in high-rescue areas. During extreme weather, when roads could be blocked or impassable, rescue arrival times could be longer than we like—and during these times, there are steps we can all take to ensure our personal safety.

Let’s look at vehicle batteries, for example. As we have just emerged from the hottest summer in recorded history, our batteries have likely lost some cranking capacity due to the heat, making them difficult to start—or not start at all—in the winter. CAA can test and, if necessary, replace your vehicle’s battery. Something else to keep in mind: Should you ever find yourself stranded and the roads are blocked, keeping an emergency safety box in the vehicle is a good idea. This box could include blankets, non-perishable food rations, first aid kit, jumper cables, light sticks, reflective vests, road triangles and traction mats, among other items. Taking these proactive measures will help you stay prepared and safe during Canada’s unpredictable winters.

The season also means more cold and flu infections, and given the ongoing health-care shortage, I would like to include a friendly reminder that CAA has provided every Member with direct and immediate access to physicians to help you and your family stay healthy (visit caasco.com/maple). I hope that all of the new benefits that we have included in your CAA Membership will continue to help you and your loved ones stay safe on the roads, live healthier lives and save money during these challenging financial times. From all of us at CAA, we wish you a safe and memorable winter.

With every good blessing,

Jay Woo

Jay Woo President and CEO CAA Club Group of Companies

Member Letters

YOU’VE INSPIRED US, CAA!

Since that first issue of CAA Magazine we recieved, our family’s travels have been inspired by the covers and articles. Our goal as a family is to visit all 10 Canadian provinces and at least one of the territories. We’ve been to six so far—and reading stories from the magazine has helped greatly with planning future trips. The cover photo of Rome, from the fall 2023 issue, inspired us so much that we’re planning on visiting next year. Thanks, CAA, for all the travel inspiration, tips and info.

–Hazel L.

TURBO TOW TRUCK

Our family of three was packed up and ready to go on a road trip to Florida when we realized our car battery was dead. I dashed to the phone and called CAA. The tow truck operator did an outstanding job, towing us to the nearest dealer to replace our battery in record timing—we were off to Florida a few hours later! What a great relief.

–Jim and Trudie

Have a story or comment you’d like to share? Email us at caamagazine@caasco.ca and you could be featured in an upcoming issue. Letters may be edited for length and clarity.

ADDING TO MY PLAYLIST

Thanks to the article titled “What Songs Do You Road Trip to, Jully Black?” in the fall 2023 issue, I’ve come to appreciate the voice of an incredible Canadian singer. I almost exclusively listen to contemporary Christian music in this period of my life, and after reading this article, I’ve added so many new songs and artists to my collection.

–James C.

CLARIFICATION

In the fall issue of CAA Magazine, the article on page 11 about Penny’s Motel in Thornbury, Ont., misrepresented its location. The motel is located near the waterfront on Georgian Bay, which is part of Lake Huron. We apologize for the error.

PHOTOGRAPHS: (FROM LEFT) SPENCER DAVIS/UNSPLASH; PATRIK MICHALICKA/UNSPLASH

Feel the Heat

Take the plunge into nature’s own hot tubs

By Claudia Laroye

COLD OUTSIDE? All the more reason to luxuriate in some warm mineral-laced waters. Take the plunge into these five remarkable hot springs in Canada and around the world.

LIARD RIVER HOT SPRINGS, B.C.

The second-largest natural hot springs in Canada are just off the Alaska Highway in northern British Columbia. This hot pool, which ranges in temperature from 420C to 520C, is surrounded by a frosty white boreal forest. A boardwalk leads to the pool, passing through a warm-water swamp that supports diverse plants and local wildlife.

BANFF UPPER HOT SPRINGS, ALBERTA

Canada’s most historic and highestelevation hot springs offer healing mineral-rich geothermal waters that come with splendid views of Bow Valley and Mount Rundle. The bathhouse onsite is a federal heritage building with descriptive signage highlighting the history of these iconic springs.

BLUE LAGOON, ICELAND

The bright milky blue of Iceland’s renowned Blue Lagoon contrasts with the stark black volcanic landscape in Grindavík, about 45 minutes from Reykjavík. Steam rises from the 370C–400C blend of heated saltwater and freshwater—a mineral-rich by-product of the nearby geothermal power plant.

ON THE RADAR

PAMUKKALE, TÜRKIYE

Known for its brilliant white travertine marble pools brimming with striking blue thermal waters, Pamukkale (Turkish for “cotton castle”) is one of the country’s most popular destinations. The barefoot-only terraced pools are a UNESCO World Heritage site. In Cleopatra’s Pool, a.k.a. the Antique Pool, you’ll find Doric columns that tumbled into the water as a result of an earthquake in the 7th century. Allegedly, this is where Cleopatra liked to take a relaxing dip.

AQUA DOME SPA, AUSTRIA

It’s all about Alpine wellness at the futuristic Aqua Dome Spa, about an hour’s drive from Innsbruck. The site features 12 thermal baths and seven saunas with a full relaxation menu underneath a crystal-faceted glass dome, and, outdoors, spectacular views of the Ötztal Alps. There’s a kid-friendly area with a waterfall and water slides.

Book your adventure. Visit caasco.com/travel for details.

The terraced pools at Pamukkale, a UNESCO World Heritage site, were allegedly favoured by Cleopatra, Queen of Egypt.

THE LOCALER

Brandon Peacock

WHEN BRANDON PEACOCK SET OUT to get his hair cut at a barber shop in Ottawa three summers ago, it was a walk that would change his life forever.

He was shot three times in a drive-by shooting and nearly died.

“I remember laying on the ground asking myself, ‘If you die right now, are you proud of the legacy you’ve left the world?’ At the time, the answer was no,” Peacock recalls.

“After that moment, I knew dying was no longer an option because I needed to push through, so I could change the lives of others with this new gift I’d been given.”

That new gift of life manifested itself in Hit The Ground Running, a charity Peacock co-founded. Alongside sharing tragic, yet inspiring, stories, HTGR solicits public donations to cover physiotherapy, psychotherapy and other medical expenses that trauma survivors cannot afford.

Among the people the charity has helped is a grantee who’d been told by doctors he would be paralyzed forever. It provided funds for 15 months of physio, and today he’s walking again.

Peacock says the ultimate success for HTGR would mean no trauma survivor having to fight for the bare minimum insurance coverage or other assistance.

–Briony Smith

Nominate a Localer. Do you know someone who goes above and beyond? We’d love to hear about them. Send nominations to drivenbygood@caasco.ca and they could be our featured Localer in an upcoming issue.

THE ONE

Raber GARBAGE MITTS®

The Canadian company behind these smartly functional cowhide mitts initially made them for Winnipeg garbage collectors, who prized them for the soft, warm lining and hard-wearing outer shell. A CAA best-seller!

• genuine cowhide

• elastic “huggit” wrists with protective leather pull tabs

Brandon Peacock founded Hit The Ground Running to provide support and services to victims of trauma.

HOT SPOT

Go Place Spa

GO PLACE SPA IN MARKHAM

is a 68,000-square-foot leisure club open 365 days a year, 24 hours a day. Go Place Spa (goplacespa.com) features whirlpool baths, steam rooms, spa services— including the luxe $450 facial that uses diamond powder—and several sauna therapy rooms. There are also VIP rooms geared to groups to gather, relax and make a day of it.

–Kate Rae

The long-awaited Grand Egyptian Museum opens early 2024.

Three to See

The Bridge Collection Museum

Porto, Portugal

Along with whirlpool baths and steam rooms, spa services include the luxe $450 facial that uses diamond powder

Fittingly located near the city of Porto, home of the famous sweet wine, The Bridge Collection Museum explores the history of the tradition of drinking and its role in society and culture over the past 9,000-plus years. On weekends, guests can participate in an immersive “escape room” game. Your mission: An artifact is missing and your team of researchers is charged with its recovery. You have 60 minutes.

The Punk Rock Museum

Las Vegas, Nevada

The Punk Rock Museum chronicles the rebels of rock ’n’ roll with memorabilia covering the genre’s instigators (Iggy Pop and the Stooges, Ramones, Sex Pistols) through its mainstream hit-makers (Blondie, Devo, Green Day, The Offspring). Canadian bands are well represented, too, from Newfoundland’s satirical Da Slyme (who, this year, released their first album in more than 20 years) to B.C.’s garage rockers The Smugglers (led by Grant Lawrence, host of CBC Music’s Top 20 and Searchlight).

Grand Egyptian Museum

Cairo, Egypt

The Grand Egyptian Museum (GEM) houses the largest archaeological museum complex in the world with more than 100,000 artifacts, including the complete collection of King Tut’s treasures. Construction began in 2005 and the museum is currently offering limited “trial” visits. It is slated to officially open in early 2024. –Staff

Pampering is the order of the day at Markham’s Go Place Spa.

Light Up Your Winter

’Tis the season for sparkling light shows across Canada

AS WINTER PAINTS Canada in dreamy white, the country responds with a vibrant palette of light. From coast to coast, glittering light festivals blanket frosty landscapes, creating a winter wonderland filled with magical experiences for all ages.

EDMONTON Glow Holiday Festival of Lights

Alberta decks the halls in style. The Glow Festival of Lights in Edmonton (Dec. 1–Jan. 1) and Calgary (Dec. 7–31) is a Christmas-themed indoor extravaganza spanning approximately 90,000 square feet featuring millions of twinkling lights, lively music, festive food and a bustling market teeming with local crafts.

SASKATOON Enchanted Forest

Located in the Saskatoon Forestry Farm Park and Zoo, the Enchanted Forest (Nov. 18–Jan. 7) features one of the longestrunning drive-through light shows in the country. Now in its 25th year, the fantastical landscape boasts dozens of stunning custom displays, including a mesmerizing take on Noah’s Ark that’s 70 feet high and 160 feet in length.

WINNIPEG Canad Inns Winter Wonderland

The Canad Inns Winter Wonderland (Dec. 1–Jan. 6) in Winnipeg is a festive tour-de-force. More than a dazzling light show, the event features horse-drawn sleigh rides, a skating rink and food trucks offering delectable treats.

NIAGARA Winter Festival of Lights

The Winter Festival of Lights (Nov. 12–Feb. 20) in Niagara Falls is Canada’s largest free outdoor light extravaganza. The American and Canadian Horseshoe Falls become the canvas for light displays and fireworks, creating a memorable spectacle that mirrors the awe-inspiring power of nature.

TORONTO Canada’s Wonderland WinterFest

Canada’s Wonderland, just north of Toronto, transforms into WinterFest (on select dates, Nov. 17–Jan. 7)—a haven resplendent in holiday cheer. This year’s event features skating on Snow Flake Lake, live shows and hundreds of beautifully decorated Christmas trees throughout the theme park.

NOVA SCOTIA Evergreen Bright

A wintertime celebration of Nova Scotian hospitality, Evergreen Bright (Nov. 24–Dec. 17) is all aglow with installations along the Halifax waterfront and throughout downtown Halifax and Dartmouth. Visitors can stroll through the light-strewn paths, enjoy live performances and stop by vendors set up in cozy wooden chalets offering warming beverages and delicious local food.

–Claire Sibonney

PLAYLIST

What Songs Do You Road Trip to, Sacha?

ONE-NAMED COUNTRY WONDER

Sacha has cut singles with the Reklaws (the CCMA Award–winning “What the Truck”) and has been touring since dropping her second EP, We Did, in 2022. The Warkworth, Ont., native divides her road-trip playlist into “hitting the highway kinda vibes” then “backroads vibes and driving through the pines.”

Grand Kane Brown

Thunder Imagine Dragons

Grease

Lainey Wilson

Karma

Taylor Swift

The Bottom of It Fruit Bats

Morgan Wade Wilder Days

Patsy Cline

She’s Got You

Brandon Lake Gratitude

Just Like Honey Charley Crockett

Songs may not be appropriate for everyone. Listener discretion is advised.

Surf’s Up

Experience the delight of winter surfing all across Canada

By Briony Smith

ANTONIO LENNERT was destined for the sea.

After a childhood spent surfing the beaches of his native Brazil, he moved to California, where he found a cool camaraderie with fellow surf enthusiasts. Even a move northward to Canada couldn’t keep him from the waves for long.

Lennert co-founded Surf the Greats, a surf and coffee shop in Toronto that aims to cultivate community among surfers—experienced and beginner alike—and promote the joys of surfing on the Great Lakes and beyond.

Canada certainly has an abundance of exciting surf spots and, perhaps best of all, many can be enjoyed year-round—even in winter. Here, Lennert shares his recommendations for the best winter-surfing spots across Canada.

WOODBINE BEACH

Lake Ontario, Toronto

“Situated along Lake Ontario’s shores, Woodbine Beach offers relatively smaller waves along its sandy bottom shoreline, making it a reliable location for winter surfing. And there’s a striking juxtaposition of Toronto’s skyline against the vast expanse of Lake Ontario.”

Best for beginners: “The often-gentler wave patterns make it particularly suitable for beginners. Here, novice surfers can learn the ropes without being overwhelmed, and there are always other surfers around.”

Visit nearby: “After a surf session, pop by our shop in Leslieville. Woodbine Beach offers one of Toronto’s most captivating sunrises.”

COX BAY BEACH

Tofino, Vancouver Island, B.C.

“The area offers consistent swells, especially during the winter months. This Pacific Northwest paradise is an amalgamation of dense rainforests, rugged coastlines and misty shores. The mist hanging over the towering cedars as waves crash onto the rocky shores presents an ethereal winter wonderland for surfers.”

Best for intermediate surfers: “The waves at Cox Bay Beach can go from very chill to powerful, depending on the swell, making it an ideal spot for intermediate surfers.”

Visit nearby: “Check out Storm Surf Shop for all your local surfing needs. Post-surf, head to Tacofino for the best tacos in town and grab a pint at the Tofino Brewery.”

LAWRENCETOWN BEACH

Nova Scotia

“Lawrencetown Beach is exposed to the open Atlantic, ensuring powerful swells and challenging wave conditions, especially during hurricane season and the winter, when the North Atlantic storms roll in. The raw power of the Atlantic is palpable here, with the waves crashing against the rocks and creating a mesmerizing spectacle.”

Best for advanced surfers: “The challenging wave conditions demand a certain level of expertise, making Lawrencetown Beach a haven for more advanced surfers.”

Visit nearby: “After an unforgettable surf session, head to one of the quaint towns nearby for some classic Maritime hospitality. The picturesque landscapes surrounding the area, especially during sunrise, provide photographers with countless opportunities to capture Nova Scotia’s raw beauty.”

NOTE: Cold-water surfing requires proper equipment and instruction to ensure safety. Visit the blog at surfthegreats.org for videos and other content.

Canada certainly has an abundance of exciting surf spots and, perhaps best of all, many can be enjoyed year-round

(FROM TOP) COURTESY OF MIKE PALMER ; COURTESY OF SAM MOFFATT

Lennert catches a wave on Lake Ontario.

Surfing aficionado Antonio Lennert prepares to take on Georgian Bay.

Explore the world of beef.

Persian Beef Kabobs

Get this recipe of mine and many more at World Cuisine, part of the Canadian Beef Information Gateway Explore my Middle Eastern culinary heritage – with beef. Tara Omidvar @madeofsugarandsaffron

World Cuisine on the Canadian Beef Information Gateway, celebrates Canada’s diverse culinary influences. Ten global cuisines are featured, all using Canadian beef, with unique recipes and videos developed by guest content creators. The Gateway is all things beef, with cooking know-how information for over 70 cuts of beef – each with a set of recipes and matching videos. Check out World Cuisine at scan.cdnbeef.ca. Get it. Bookmark it.

What’s Your Favourite...?

Legendary Kingston musician and CAA Member

Paul Langlois on yesterday’s records, today’s pints and tomorrow’s cottage days

By Sean Deasy

Which tour stops became favourites?

San Francisco, Chicago, Calgary, Halifax, Amsterdam and London, England. There’s my top six.

And one that you’re looking forward to playing again?

New York City, if I get the chance.

What place could make you think, I might never leave?

I would say Stockholm, Sweden. We were only there two nights, but I really love that city. Winter would be tough, but it’s so cool.

Ontario winters can be long. How do you embrace the season?

I love walking around Kingston on a sunny winter day. There’s a really good skating rink downtown at Market Square, so going skating there is fun, too. And indoors—well, I play guitar.

Where in your hometown would you take first-time visitors?

Red House in the afternoon. And either Chez Piggy or Casa Domenico in the evening.

YOU CAN GO HOME. Along with his bandmates, Paul Langlois travelled the world during his three decades as guitarist for The Tragically Hip, the beloved Canadian rock band that put Kingston, Ont., on the musical map. When he’s not out touring, Langlois inevitably returns to his hometown, a place to which he is indelibly linked through his art. Here, the vocalist, songwriter and guitarist—who released his second solo album, Guess What, earlier this year—tunes us into a few of his favourite things.

What’s one thing you typically do while travelling?

My bandmate Gord Sinclair and I golfed a lot, especially while touring America when we were younger. But that required the energy of a twenty- or thirtysomething to rent a car, find the course, play and make it back for sound check at four o’clock. Now, as a fiftysomething, I tend to just hit a pub and have a pint.

What’s your all-time favourite music store in the world?

It’s closed now, but House of Sounds on Princess Street in Kingston. It had tons and tons of albums and stereos. That’s where I learned how to buy records in my mid- to late teens. Everyone was crushed when it closed.

If you could perform your music for one person you’ve always admired, past or present, who would it be?

It would be Gord Downie. I wish he were here. He came to see a show of mine about 15 years ago. He was so happy and proud and made me feel so good.

What’s your perfect day, anywhere in the world?

Going up to our cottage, staying at our cottage, waking up at our cottage, and staying over again. Perfect. CAA I love walking around Kingston on a sunny winter day. And indoors— well, I play guitar

Guitarist Paul Langlois; craft beer and artisanal dishes at Red House, one of his restaurant picks in Kingston.

Chez Piggy, another Langlois favourite, is housed in a former limestone stable.

Creature Comfort

Here’s how to track down ethical animal attractions that preserve and protect wildlife

By Vawn Himmelsbach Illustration by Guilherme Henrique

IF YOU LOVE ANIMALS, the chance to swim with dolphins may seem like a dream vacation opportunity. But you might want to consider scratching that off your list.

From snorkelling with salmon in B.C. to gorilla trekking in Uganda, there’s no shortage of exotic animal encounters being offered to entice travellers. Around 110 million people visit wildlife attractions each year, according to World Animal Protection, a global non-profit animal advocate, but it also notes that 75 percent of these venues have a negative impact on wild animals. Think ostrich rides and shark baiting. Often, animals have been snatched out of their natural habitat to become “props” for tourists, which can cause long-term harm.

“Many wild animals that are used for the tourism industry have endured severe trauma, like being removed from the mother at an early age, facing inhumane training methods and cosmetic alterations such as removal of teeth or claws,” says Michèle Hamers, wildlife campaign manager for World Animal Protection Canada.

Animals in captivity can’t engage in natural behaviours, often leading to boredom, frustration and stress, warns Hamers. That translates into abnormal behaviours, from pacing and self-harm—such as plucking out their own hair or feathers—to unnatural aggressiveness. “Other impacts are less visible, like PTSD and depression,” she points out.

Unfortunately, there is no globally recognized body—nor any formal standards or certifications—that people can turn to for determining if a wildlife experience is ethical. However, they can watch out for these red flags suggested by World Animal Protection.

• Avoid venues where you can touch, hug, feed, take a selfie or closely interact with a wild animal (and yes, that includes swimming with dolphins).

• If a “sanctuary” sells, breeds or makes animals perform tricks, it’s not an ethical operation.

• Be skeptical if operators “guarantee” an encounter with animals in the wild, which could mean animals are baited. “Labels like ‘sanctuary’ and ‘rescue centre’ can be used by anyone, so people cannot rely on such descriptions,” notes Hamers. The same red flags apply to wildlife voluntourism.

World Animal Protection provides tips on its website (worldanimalprotection.ca/take-action/animal-friendlytravel-tips) to help people determine if animals’ basic needs are being met by the operator or venue.

Several groups are establishing volunteer or independent certifications to guide animal lovers looking for ethical ways to interact with wild animals. Whale Sense (whalesense.org) —sponsored by Whale and Dolphin Conservation and the National Oceanic and Atmospheric Administration—assists visitors to find whale-watching companies committed to responsible practices. The Global Federation of Animal Sanctuaries—which has accredited more than 200 sanctuaries, rescue facilities and rehabilitation centres—enables visitors to its website (sanctuaryfederation.org) to search by animal and region. And the World Wildlife Fund has teamed up with Natural Habitat Adventures on 90-plus conservation-based itineraries, searchable on its website (nathab.com).

While you won’t be riding an elephant or taking selfies with koalas, the magic of an encounter with happy, healthy animals in their natural habitat is, after all, hard to beat. CAA

A CAA Travel Consultant can help you book trustworthy local attractions for your next vacation. Visit caasco.com/travel to learn more.

SPONSORED BREAK THE ICE

Get your vehicle winter-ready with WeatherTech®

By Alexis Ramlall

Set yourself up for success on the road this season and prepare your car before the snow falls.

Tires

All-season tires are no match for Canadian winters. Winter tires, made with a specially formulated rubber composition to stay soft and pliable in freezing temperatures provide the right amount of traction, braking and handling with their tread depth and pattern grooves so you can take on the icy roads and slippery slush.

Windshield Wipers

Visibility on the road is important all-year round, but especially in winter when dark, cloudy or snowy conditions are common. Once your wiper blades start to create streaks on your windshield, it’s time to replace them.

Batteries and Charging System

Low temperatures can impact your vehicle’s battery, while heaters and defrosters put stress on the charging system. Avoid needing a boost this winter by getting both inspected.

Interior Protection

FLOORLINER™

CARGO LINER

When winter is all said and done, cleaning your vehicle’s carpets can be a tough task. Investing in quality floor protection can lighten the load by preventing road salt stains and potential mold growth caused by soaked carpets. Protect the floor of your vehicle with the laser measured WeatherTech® FloorLiner™ or FloorLiner™ HP.

Made from a durable high-density material, the FloorLiner™ is compatible with the vehicle’s existing floor mat retention hooks. It also features channels that redirect ice, slush and melted snow into a lower reservoir, minimizing fluid movement and keeping your boots dry. The FloorLiner™ HP offers the same features and protection as the original FloorLiner™, but it’s made from a softer rubber-like material and includes antiskid nibs on the bottom to help further minimize movement. The Cargo Liner offers similar protection to your trunk’s interior, and features a textured finish to keep cargo from shifting.

All FloorLiners and Cargo Liners are lasermeasured to give you the perfect fit and have a lifetime warranty to protect your car’s interior carpet through even the harshest of weather conditions.

Ready for Winter? Prepare your car for the season and visit WeatherTech.ca to find your fit.

FLOORLINER™ HP

Over Extended

Sales ploys pushing extra warranties can be high-pressure, but most buyers should shy away

By Matt Bubbers

DO YOU NEED an extended warranty on your new vehicle?

The short answer is no. Sometimes, though, it feels like you do—especially if the salesperson is pushy.

Here’s the usual scenario. Just when you think the deal for that new car is done, you’ll be ushered into the dealership’s business office, or something like that, where another salesperson will try to sell—among other things—an extended warranty.

“Just know it’s coming, so don’t be alarmed when it does,” advises Ryan Peterson, manager of automotive services for CAA Club Group. He’s well acquainted with the inner workings of car dealerships, having spent more than 20 years as an employee at various dealers in both service and management roles before joining CAA.

Buyers should anticipate high-pressure sales tactics from reps in the business office. “Some of them will almost hold you hostage,” Peterson warns. Dealer margins are typically thin, and offering extra products like warranties is one way to boost profits. Meanwhile, drivers are keeping their vehicles longer, and with an older vehicle comes the fear of expensive repairs. This makes buyers vulnerable to suggestion.

Keep in mind that every new vehicle has a factory warranty included in the price. Extended warranties can provide longer-term coverage and can be optionally offered from the manufacturer or from third parties. As The New York Times reported in June, some of those third-party warranties can be okay, while others are bad and some are total scams. The cost of making repairs as they are needed very rarely exceeds the price of the extended warranty.

So, what’s a car buyer to do? Consumer Reports doesn’t recommend third-party warranties at all. Peterson’s advice: “If you’re a person who’s fearful or worried about a big expensive repair, then maybe the mental calmness an extended warranty would bring is worth the money. Or, if you can’t afford that sudden unexpected repair, then buy the factory extended warranty.” For everyone else, extended warranties are usually not worth the cost. CAA

CAN THE DEALER CHANGE THE PRICE AFTER WE’VE AGREED ON IT?

In certain rare circumstances, yes, the dealer can change the price of a vehicle even after a contract is signed. (Be sure to read the fine print.) If, for example, a manufacturer stops building a certain trim level, a dealer may have to substitute a higher-end trim at a higher price. In that case, the buyer could back out and get the deposit back. But if there is no good reason for the sudden price hike, buyers should contact the manufacturer and the provincial regulator to report the dealer’s improper behaviour.

Questions about vehicles? Ask us anything. Email autoadvice@cassco.ca or call 1-866-464-6448 with questions for our experts.

The Best of Bermuda

A veteran traveller shares what keeps her coming back to this gem of a destination in the mid-Atlantic

By Vivian Vassos

WHEN I RECALL BERMUDA, I always think pink—the pink sand beaches, candy-floss-coloured houses and lush gardens dotted with roses and fuchsias growing so close to the roadside that you can roll down the car window and almost touch them. I have rosy memories of all my trips to Britain’s oldest overseas territory.

Bermuda was one of the first places I visited, solo, years ago, and I always feel safe there. On my second trip, I learned how to mix cocktails with the region’s famous rum (more on that later). I then returned to sail around these coral islands on a catamaran. This year, I took time to dig a little deeper and learn more about Bermuda’s origins. There’s always more to bring me back here and it’s not too far to visit. From Toronto, the flight to St. David’s Island is just under three hours.

People may speak of Bermuda as if it’s one island, but, in fact, it’s an archipelago of strung-together islands, islets and other tiny rocks that span roughly 56 square kilometres. It’s small, but it’s rich in culture, with a prosperous economy, complex history and lively arts community.

Here are some of my favourite things to see and do on—as locals lovingly call it—“The Rock.”

(Opposite page) Bermuda’s famous pink sands; (above) Hamilton Princess & Beach Club, a.k.a. the Pink Palace.

HIT THE LINKS

Bermuda is a golfer’s heaven with seven world-class courses, including the awardwinning Port Royal, designed by the inimitable golf course architect Robert Trent Jones, Sr. The PGA’s Butterfield Bermuda Championship tees off here in November. Most courses are public or run by hotels such as Tuckers Point Golf Club at the Rosewood or Turtle Hill at the Fairmont Southampton. All seven courses have spectacular ocean views and are open year-round.

CLIMB A LIGHTHOUSE

Gibbs Hill Lighthouse, among the oldest of cast-iron lighthouses on the planet, still beams out into the Atlantic, as it has been doing since 1846. If you’re feeling fit, climb the 185 steps to the top and take in the views of the South Shore, Little Sound, the Royal Naval Dockyard and the skyline of Hamilton, Bermuda’s capital.

Insider tip: The little door at the top leads to an outdoor walking platform with a 360-degree view.

LIVE ARTFULLY

Splurge and book a stay at the Hamilton Princess & Beach Club. This Fairmont-managed property—known locally as the Pink Palace—has been a mainstay in Bermuda since 1885. Mark Twain lounged on the veranda and held autograph signings in the hotel. Now, the Hamilton Princess includes an impressive gallery space with a collection of more than 300 pieces by some of the biggest names in modern and contemporary art. Visitors can get up close to major works by Warhol, Picasso, Koons, Kusama, Weiwei and Banksy.

Insider tip: A local gallerist leads a hotel art tour by request.

DINE AT AN INTRIGUING SPOT

After taking the art tour at the Pink Palace, head to its newly opened restaurant, Intrepid. This steak-and-seafood venue is directed by the deft hand of Antwan Ellis, who honed his craft at Shula’s and Todd English in Orlando. Here, in Bermuda, American grill-meets-raw-bar in an elegant art deco–inspired space. Intrepid was the code name for the Bermuda-based Second World War operative, Sir William Stephenson. He was a friend of author Sir Ian Fleming and rumoured to be the inspiration for Fleming’s famous character, James Bond.

Bermuda may be small, but it’s rich in culture, with a prosperous economy, complex history and lively arts community

Insider tip: Mid Ocean, consistently voted as one of the world’s best courses, is private, but opens a few coveted spots to the public on weekdays. Book a tee time far in advance.

Insider tip: If you order a martini, expect vodka, Lillet and an olive—a variation of Bond’s cocktail in Casino Royale. Shaken, not stirred, of course.

LEARN FROM LOCALS

Enjoy a history lesson via Unchained on the Rock, a new initiative founded by locals Liana Nanang and Ajala Omodele—year-round talks, tours and workshops chronicling Black liberation and resistance. I met them at the Commissioner’s House in the Dockyard, where their guided tour of the National Museum of Bermuda offered the perspective of the African diaspora and enslaved people of West Africa, the West Indies and Indigenous American peoples. Nanang is a descendant of enslaved Africans and Indigenous Americans brought to Bermuda. She and Omodele read

(This page)

Intrepid restaurant, at the Hamilton Princess hotel, features a faceted curve of panoramic windows overlooking Hamilton Harbour.

(Opposite page)

A view of the North Atlantic Ocean from atop Gibbs Hill Lighthouse.

(Opposite page, clockwise from top left) Port Royal’s Ocean View Golf Course; the Dark ’n Stormy cocktail mixes dark rum and ginger beer; centuries-old stalactites at Crystal Caves; coral reefs fringing the historic town of St. George are part of a UNESCO World Heritage site. (This page) Bermuda’s shallow reef system is easily accessible to snorkellers.

snippets of their poetry as we walked the halls where their ancestors once toiled—a deeply moving experience that encouraged me to learn more.

Insider tip: Follow the island’s African Diaspora Heritage Trail of more than 50 Sites of Memory, created as part of the UNESCO Slave Route Project, which shares the stories of enslaved people across the globe.

DIVE IN

Bermuda is great for snorkelling and diving yearround. I sailed to a near-perfect snorkelling spot at the Western Blue Cut, where several shipwrecks, caught in the shallow barrier reef, are easily spotted at a depth of less than nine metres.

Insider tip: April is Dive Month in Bermuda, when visibility of the coral reefs and the numerous shipwrecks is considered at its best.

SIP ISLAND RUM

I learned how to stir up a perfect Dark ’n Stormy cocktail with rum and ginger beer at Gosling’s Rum Distillery in Hamilton. According to Gosling’s, the recipe originated at a local ginger beer factory run as a subsidiary of the Royal Navy officers’ club. It’s said the name comes from a fisherman’s observation that the dark drink looks like “the colour of a cloud only a fool or dead man would sail under.”

Insider tip: Bermuda’s other famous cocktail is the Rum Swizzle—you’ll find different versions of this rum-and-citrus drink across the island, but I

recommend the one that claims to be the original, at The Swizzle Inn Pub.

TAKE IN THE LANDSCAPE

Walsingham Nature Reserve is a one-stop shop to take in Bermuda’s most dazzling views. Bluepooled grottos offer plenty of snorkelling and swimming options, and the hiking trails abound with flora and fauna. The famous Crystal Caves, with their luminous stalactites dripping above groves of stalagmites, provide a breathtaking respite from the heat of the day.

Insider tip: Rent a bike and tour the island at your own pace along the 29 kilometres of accessible trails of the Bermuda Railway Trail National Park. Tourists are not allowed to rent cars on the island, but rental electric mini-cars and scooters are available. Taxis and public transport are well organized and easily accessible. CAA

VIVIAN VASSOS is a lifestyle writer and editor with more than 25 years of experience in magazine and newspaper journalism. Her work has appeared in Traveller, The Globe and Mail, ZOOMER Magazine and Travelweek.

Book the ultimate winter getaway with a CAA Travel Consultant. Visit caasco.com/travel to learn more.

Travel Goals

A father and son make winning memories on a footie-focused trip to London

By Michael Bettencourt

AS OUR CAR FROM Heathrow Airport approached the busy Wembley district of northwest London, my son Adrian and I watched the impressive 133-metre archway of Wembley Stadium come into view. I felt a tingle of anticipation for the historic football match we had come all the way from Toronto to see—Manchester City versus Manchester United. These two teams that have dominated English football for the past 30 years were to compete in the highly anticipated final game of the 2023 Football Association (FA) Challenge Cup.

This father-and-son trip was a promise I had made to Adrian during one of our many weekend mornings spent watching English football together (it’s rarely called soccer in our household). His older brother, Julian—a passionate fan who’s now pursuing a sports media career— and I had previously enjoyed a similar footie-focused trip to England, so it felt like a rite of passage for Adrian to experience a game at one of the centres of international football.

I’m sure we were not the only Canadian family making the trip. Catching a football match has long been a popular activity for visitors to the United Kingdom, and attendance was already on the upswing pre-pandemic. The number of tourists who attended a match increased

from 900,000 in 2011 to 1.5 million in 2019, according to a VisitBritain report. The popularity of soccer is increasing in North America, likely fuelled by hit shows Ted Lasso and Welcome to Wrexham and Inter Miami’s acquisition of all-timegreat Lionel Messi. And fan numbers are bound to grow in the lead-up to the 2026 World Cup to be co-hosted by Canada, the U.S. and Mexico.

We were lucky to have scored tickets to this sold-out game, the first time in the FA Cup’s 151-year history that rivals City and Man U were facing off in the final. It’s also Wembley’s 100th anniversary year—the massive 90,000-seat stadium was built in 1923 to support England’s intense passion for football.

The day before the game, Adrian and I checked out some of London’s many other famous soccer sights, eschewing more customary attractions such as Buckingham Palace and Piccadilly Circus. Emirates Stadium in central London was our first stop—home of the Arsenal football club—where we toured the field, dressing rooms, Directors Box, home dugout and the museum and trophy room.

Next, we headed to Tottenham Hotspur Stadium in north London, the city’s newest Premier League stadium, where visitors can don a harness to walk across a transparent platform at the top of the stadium, overlooking London and the

pitch below. Adventurous fans can also opt to be lowered 42 metres to the pitch. Stamford Bridge was our last stop. Home to Chelsea FC, one of London’s biggest teams, this historical club offers one of the most popular stadium tours in Europe, where fans can tour the museum and take pictures next to the pitch.

Team loyalties burn deep and span generations in England. Although Manchester United once dominated the English Premier League, their last win was in 2013. Revered Man U coach Sir Alex Ferguson called City their annoying “noisy neighbours,” when City started winning regularly, and the moniker stuck as they continued to rack up titles in England— including Europe’s coveted Champions League title in 2023. The excitement for this game was fuelled by intense rivalry, as we were about to find out.

“We can’t let you in dressed like that,” said the Wembley security guard, gesturing at my son’s bright red Manchester United scarf and matching jester cap. It stood out beside the blue of my Manchester City jersey—and the blue gear worn by almost everyone else on that side of Wembley.

At home in Canada, a father-and-son duo dressed to support rival soccer teams can usually sit together with nothing more than a few disapproving glances. But in England, “Red Devils” and “Sky

(CLOCKWISE FROM TOP) COURTESY OF MICHAEL BETTENCOURT; YURI TURKOV/ALAMY STOCK PHOTO; DANIEL HAMBURY/STELLA PICTURES LTD; HORST FRIEDRICHS/ALAMY STOCK PHOTO; COURTESY OF MICHAEL BETTENCOURT

(Clockwise from top) The 2023 Football Association Cup final game at Wembley Stadium; Chelsea artifacts on display at Stamford Bridge; views of Tottenham Hotspur Stadium from the Dare Skywalk; Arsenal’s home dressing room in Emirates Stadium; Michael and Adrian in rivalling team colours outside Wembley Stadium.

Blues” are separated by vacant stadium sections to keep the peace. Luckily, Wembley Stadium has a whole outdoor shopping mall. With my son kitted out in a brand-new grey sweatshirt, we were successfully admitted on try number two.

Once we reached our section, the chants and drums of the Man City fans rang in our ears. Blue-and-white flags and banners waved around us. Thankfully, we reached our seats well before kickoff because City scored its first goal within 12 seconds of the opening whistle, as fans in our section leapt out of their seats. Later, when Man U scored its one and only goal, Adrian resisted cheering and opted for a subtle leg-squeeze instead. But it made the experience no less fun for him—the mood in our section was exuberant, especially when Man City scored the winning goal. Everyone seemed as happy as we were to be there.

After the game, I asked a security guard if my son could have a United flag. A security manager retrieved one from the opposite end of the field but advised us to tuck it under our City flags until we left their Fan Zone.

“Next time, we have to make it to Manchester,” said Adrian as we exited Wembley Stadium. “But we’re going to Old Trafford—and sitting in the red section.”

I don’t know how long this kind of quality time will continue with my younger son. But if the memories created by this trip extend our game time together, that’s a real win for both of us. CAA

MICHAEL BETTENCOURT has been a journalist for more than 20 years. He is co-author of a book on electric vehicles in Canada, to be published in 2024.

MORE GOTTA-SEE FOOTBALL STOPS IN ENGLAND

Manchester

Two major global soccer powerhouse teams are located a 12-minute drive apart in Manchester. Fans can visit the iconic Old Trafford grounds, and, in contrast, the city’s gleamingly new Etihad Stadium. Both offer tours, but Etihad includes a virtual press conference with a hologram of its manager, Pep Guardiola.

Liverpool

Fierce Man U rivals, the Liverpool Football Club plays at Anfield Stadium. Tours take you past Liverpool’s famous “This is Anfield” sign and offer fans the chance to try a penalty kick or commentate on a big play. Hardcore football fans can also visit the nearby Goodison Park before Everton FC’s oldest pro stadium is closed for redevelopment.

Richmond

Ted Lasso may feature a fictional AFC Richmond team, but the show was filmed in the real London suburb of Richmond, where fans frequent landmarks such as The Crown & Anchor pub (The Prince’s Head in real life) and Ted’s nearby charming pedestrian street (called Paved Court). Various walking tours are available, though Selhurst Park (used for most of the show’s stadium shots) is in the London Borough of Croydon.

GOOD SPORT

Book your next European getaway with a CAA Travel Consultant. Visit caasco.com/travel to learn more.

Matches can be rowdy, but U.K. football clubs have imposed strict safety measures and attendance rules, so fans of all ages feel welcome. Most stadiums, including Wembley, have a section for families with young children. To ensure everyone has fun, stay in your team’s sections and don’t taunt rival fans—even in jest.

Etihad Stadium

Anfield Stadium

Paved Court

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Game On

Three organizations are working hard to ensure that Canadian kids benefit from the power of play

By Claire Sibonney

ORGANIZED PHYSICAL activities are so much more than just fun and games. They help children get exercise, make friends, learn teamwork and improve self-esteem and mental health. Yet, according to the latest ParticipACTION Report Card on Physical Activity for Children and Youth, involvement in organized sports programs is at its lowest level in nearly a decade.

Many kids in Canada miss out on sports because of financial hardship, gender and racial barriers and lack of access to sports leagues or school programs. That’s where not-for-profit organizations pick up the ball. These inspiring charities work hard to ensure that kids aren’t left sitting on the sidelines.

SPIRIT NORTH

In the Nordic skiing world, Canadian Beckie Scott made history as the first North American woman to win an Olympic gold medal in cross-country. In recent years, the three-time Olympian, anti-doping advocate and Officer of the Order of Canada has shifted her attention to helping others succeed.

In 2009, Scott established Spirit North, a national charitable organization that uses sports and physical activities to improve the health and well-being of Indigenous youth. She was inspired to create the non-profit after a stint as an ambassador for a small ski program in northern Alberta, where all the participants were First Nation and Métis.

Scott saw how even such a short visit could impact children by inspiring them through sports. But it wasn’t enough. “Hearing, at the end of the day, ‘When are you coming back?’ was a heartbreaker because you recognize that this is one of the only opportunities they get, and it’s so unfair,” says Scott. “We have this entire population of people living on the margins

(Above) Children playing double ball, a traditional Indigenous game, at a Spirit North community event. (Opposite page, from top) KidSport Canada CEO Greg Ingalls, left, and Nate Challen, general manager of Sanofi Consumer Health Canada; Fast and Female’s annual Girl’s Run in Canmore, Alta.

of society who just don’t have the same access to sports.”

Reaching 13,000 Indigenous youth in 105 communities across Canada, Spirit North’s activities and programs range from canoeing in Alberta to snowshoeing in Manitoba to hiking in Saskatchewan. Spirit North also teams up with elders, family members, advisors and local educators in various communities to host festival days for kids. Currently, about half of the program’s coaches are Indigenous and the goal is to double that with the help of the organization’s mentorship and training programs.

FAST AND FEMALE

Research shows that 94 percent of women who hold top management positions are former athletes. Sports teach collaboration and help girls build the confidence to become leaders. Yet, by the age of 16, one in three girls who plays sports drops out, compared with one out of 10 boys the same age.

Fast and Female is a Canadian charity that partners with local organizations to keep girls in the game. It runs events, mentorship programs and educational workshops for a wide range of sports, from cheerleading and running to wheelchair basketball. In Dartmouth, for example, Fast and Female paired up with the Mic Mac Amateur Aquatic Club for a Champ Chats event, which connected girls with women athletes and role models for a panel discussion, yoga session and physical activity circuit. And, at Hardwood Ski and Bike in OroMedonte, Ont., girls attended a Power Hour workshop, activity and inspirational chat with local role models. The event was followed by an optional trail ride with the group.

“Role models are at the heart of what we do,” says Gabriela Estrada, executive director of Fast and Female. The group’s mentors include gold-medal professional athletes as well as doctors, firefighters, nurses and teachers, she notes, all geared to empower girls through sport and physical activity.

KIDSPORT CANADA

A not-for-profit organization, KidSport Canada provides lower-income families with financial assistance for sport registration fees and equipment costs. Currently, it raises about $9 million annually to help 40,000 children per year by funding opportunities for more than 80 different sports.

“Sport is something that all kids should have access to because it teaches lessons that will make them better people,” says KidSport Canada’s CEO, Greg Ingalls. “Some of those people end up becoming Olympians or professional athletes. That’s awesome. But we’re more concerned about creating solid citizens through sport.”

Sport is something that all kids should have access to because it teaches lessons that will make them better people

Since 1993, KidSport has helped nearly one million Canadian children experience the joy of organized sports. One of those kids was Yembeh Moiba, who, at age six, emigrated from Sierra Leone to Alberta with his mom and five siblings. With the help of KidSport, he earned a football scholarship to the University of Alberta, where he graduated as a chartered accountant. Now Moiba volunteers as the treasurer for KidSport Alberta. “Using sport as a social development tool, providing opportunities for kids,” says Ingalls, “those are the things we’re most proud of.” CAA

CLAIRE SIBONNEY is a freelance writer and editor and mother to two active daughters. Her work has appeared in National Geographic, Self, Teen Vogue, InStyle and other publications.

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Brewing Up Support

Inclusion Coffeehouse serves up java and muffins alongside connection, community, fun and hope

By Kate Rae | Photograph by Jason Haywood

IT’S UNCOMMON TO FIND A NON-PROFIT organization that’s been thriving for more than 45 years, let alone one that innovates continually to better support the community it serves. But L’Arche Hamilton does exactly that, providing essential programs, housing and other supports in the Hamilton area to individuals with intellectual disabilities. Founded in 1978, the non-profit organization runs five houses where core members and assistants live together, as well as a popular day program and an art studio. And in December 2021, it added a new, and tasty, element to its community-minded roster—Inclusion Coffeehouse (larchehamilton.org/cafe).

Inclusion’s mandate is neatly summed up on the handwritten chalkboard sign prominently displayed in the volunteer-run café: “We are people with and without intellectual disabilities creating a community coffeehouse where we can all gather and learn about each other while enjoying some delicious treats.” The coffee venue is also a place “where people with disabilities can use their gifts, whether that’s gifts of welcome or gifts of friendship,” says Paige McIsaac, a community relations coordinator and Inclusion Coffeehouse’s coordinator. “It’s a space where people can feel like they’re welcome.”

Not only does it give its volunteers with intellectual disabilities a place to create lasting connections and relationships, the café also provides them with opportunities to learn new skills and gain work experience tailored to their individual interests.

“We want it to be a good fit,” McIsaac points out. “Maybe they’re really interested in learning more about how to bake or they’re really interested in connecting one-on-one with people

in the community. Then we do training together, and people can try it out and see if it’s a good fit based on where their gifts are and where their interest lies.”

Housed in Bernie Morelli Recreation Centre—a bustling community hub with a skating loop, pool and gym—Inclusion hosts music and art workshops and welcomes everyone from young families to seniors. It’s also just a short walk from other L’Arche community initiatives.

It’s a space where people can feel welcome

The café is currently open for business on Tuesdays and Wednesdays, from 10 a.m. to 1 p.m., but McIsaac hopes to expand its hours, not only to welcome new volunteers on its waiting list, but also to introduce Inclusion to folks who aren’t able to drop by during the week.

“We really want our neighbourhood to gather,” McIsaac says. “It’s just a really fun community.” CAA

Do you know of a Good Place? We want to celebrate community organizations that strive to make life better for all. Send nominations to drivenbygood@caasco.ca to share their stories.

(From left) L’Arche Hamilton core members Cynthia Klus and Michael Mattice with Paige McIsaac, Inclusion’s coordinator.

Rolling into Winter

How to make sure your vehicle is ready for the chilly season

By Benjamin Yong

Illustrations by Jason Ford

WHEN THE SEASONS CHANGE, it’s time to give your vehicle a little extra attention. Spend some time to ensure it’s in top mechanical shape. You want to catch any issues now, before the deep freeze—and make any repairs or adjustments, so your car will be able to handle the shifts in weather conditions.

The most important thing is regular maintenance yearround, according to Ryan Peterson, manager of automotive services for CAA Club Group (CCG). “If you follow your owner’s manual regularly, you need not worry about the seasons. And if you haven’t had the car checked out thoroughly by a mechanic in a year or more, go do it!”

How you prepare for winter depends on your driving habits and weather conditions. If you hardly stray from an urban environment, you won’t need to plan the same way as someone who drives 1,000 kilometres through wilderness. But either way, don’t allow winter to catch you by surprise.

PRE-WINTER PREP

“Have your mechanic put your vehicle up on the hoist, pull the wheels off and check the brakes, suspension, belts, hoses, fluids,” says Peterson. “You want to catch problems now because components, as they wear, become more brittle when the temperature drops.”

Mechanics designated by CAA’s Approved Auto Repair Services™ (AARS) program will perform a thorough 139-point inspection, as well as a road test, and provide you with a comprehensive report. You can also ask your trusted mechanic to do a thorough mechanical inspection and to clearly rank the urgency of repairs.

Rustproofing is a good idea to protect against salt damage. Try to get this done before winter sets in, so it has time to settle into the crevices where rust can build up. Krown Rust Control is the only rustproofing treatment recommended by CAA.

WHAT TO WATCH FOR

A regular visual once-over is one of the best ways to catch an issue before it becomes a problem—you can actually do this every day before you drive out. This is important yearround and even more so in winter.

“Keep your eyes open for little things, like a leak on the driveway when you’re pulling out,” says Peterson. “It’s the same thing with tires. When you walk up to the car, be mindful of whether one tire looks low in pressure compared with the other tires. Look for any kind of cracking or cuts that can often happen from sidewall damage due to potholes.”

It’s a good idea to change your wipers at least once a year. That way, you won’t have to deal with a sudden malfunction at an inopportune time.

Check fluid levels at least every two months, yearround, and have on hand a bottle of windshield cleaner rated for extreme cold.

Winter tires will stop your car up to 40 percent sooner than all-season tires

SPIN YOUR WHEELS

Did you know that CAA Mobile Tire Change provides an at-home wheel-change service for Members, seven days a week? Visit caasco.com/wintertirechange for details.

TIRE CARE

Because tires lose about one pound per square inch (PSI) of pressure for every 5°C drop, make it a habit to measure pressure frequently—including the spare tire. Be careful not to over- or underinflate, which can cause premature wear and negatively impact performance.

Winter tires will stop your car up to 40 percent sooner than all-season tires and improve handling. Look for the threepeak mountain snowflake (3PMSF) symbol on the sidewall, indicating the tire has passed specific medium-packedsnow testing standards.

When considering what tires to buy, make sure the load and speed rating matches the manufacturer’s specs. “Never go under that. You can go above, but you can’t go below. It’s especially important with an EV.” Electric vehicles tend to be much heavier and produce high, instant torque, so the rubber has to be able to meet the tougher demands.

BATTERY CARE

Have your battery checked to ensure it’s operating at full capacity, especially if it’s more than three years old. When the temperature is below approximately –20°C, battery voltage drops significantly. If your local temperature is regularly below –15˚C or thereabouts, consider a block heater, says Peterson. It will warm the engine and oil, so the battery doesn’t have to work as hard at start-up. (If you already have a block heater, make sure the cord is in good shape and, while in storage over the summer, hasn’t been chewed by rodents.)

An EV’s battery pack exhibits similar decreases in output in cold environments (for more information on this, see page 37). When the vehicle is plugged in, activating the preconditioning function (if available) heats the battery, allowing it to operate more efficiently, and results in decreased range loss. This preconditioning will also bring the vehicle’s interior to a comfortable temperature and cause less strain on the battery.

A block heater warms the engine and oil, so the battery doesn’t have to work as hard at start-up

TESTING, TESTING!

Members can receive nocharge battery testing by calling 1-800-263-3616 or using the CAA Mobile App™ to request assistance. Visit caasco.com/battery for details.

ALL KITTED OUT

Browse emergency kits and other safety supplies and accessories at shopwithcaa.com

CAA Members receive additional savings on almost all items online and at our CAA Stores.

SAFETY ON BOARD

Being ready for any scenario is critical, says Nadia Matos, manager of external communications for CAA South Central Ontario. “Stocking your vehicle with winter gear and essentials ahead of time goes a long way in ensuring that no matter what you encounter, you are prepared.”

CCG’s Peterson keeps a winter safety box in his garage, ready to put in the back of his vehicle each season. What you pack in your box will be determined by how far you are travelling and the types of roads you will be travelling on, as well as their level of remoteness. “If you run out of gas, you’re going to get very cold very fast,” he warns. “And we at CAA will do everything imaginable to get to you as fast as possible, but if it’s minus 40, there may be delays. You need to make sure you’re safe.”

Here’s what to pack in your vehicle’s winter safety box.

Basic items

• snow brush, ice scraper and shovel

• vehicle owner’s manual

• CAA Roadside Assistance contact information

• windshield fluid (extreme-cold-rated)

• cables and/or booster pack

Emergency essentials

• first aid kit

• lighter and/or matches

• pencil and notebook

• flashlight with extra batteries

• drinking water and food (protein bars, etc.)

• flares, warning triangles or reflectors

Extreme-emergency items

• power bank and cords for charging phones

• hand-crank radio and hand-crank charger

• sleeping bag(s), blanket, boots, hats, mittens (for each passenger)

• freeze-dried meals and fresh water

• mini camp stove (high-tech canister system)

• tarp or cardboard to lay on ice/snow while changing a tire or working outside the vehicle CAA

SNOW, ICE AND EVs

Real-world conditions reveal cold facts about EV battery range

Twice a year, the world’s largest EV range test is conducted jointly by the Norwegian Automobile Federation (NAF) and the digital automotive Motor Magazine (motor.no). Their most recent winter evaluation took place over two days in February 2023 with 29 of the most recent EV models. Each vehicle was driven up to 110 km/h on the same test route—a mix of city, mountain and highway roads. Temperatures ranged between 0˚C and –10°C.

None of the vehicles met the advertised range parameters. In Europe, these are determined using the Worldwide Harmonized Light Vehicles Test Procedure (WLTP)—a global standard that measures the levels of pollutants, CO2 emissions and the fuel consumption of traditional and hybrid cars, as well as fully electric vehicles.

In the following chart, STOP indicates the distance each EV travelled before running out of power.

With battery technology continuing to advance, these numbers should continue to improve. However, some range or power loss will always be a given, if you drive in colder regions. Still, EVs have a built-in advantage over gas-powered engines, Peterson points out. “Even at minus 50, an EV still works. You have almost instant heat, and it always works. You just lose some range.”

Holiday Gift Guide

This holiday season, we’ve put together gift ideas that help you save by using your CAA Membership. From cold weather gear, to items for the home, to quality luggage to help them take off in style—we’ve got the perfect gift for the perfect people on your list.

Take It Outside

A WELL-CONSIDERED GIFT FOR WINTER can warm up even the coldest of days—think walking poles and hockey bags, and roadside safety kits and woolly hats—and get out there.

Photography by Joseph Saraceno | Styling by Tricia Hall

1. Icetrax V3 Tungsten Ice Cleats with Velcro Straps, Member price $27.99, Non-member price $35.99, available in-store and at shopwithcaa.com;

2. Columbia Women’s Calico Basin™ Shirt Jacket, Member price $98.99, Non-member price $109.99, available at shopwithcaa.com; 3. Icetrax Aluminum Trekking Poles, Member price $49.99, Non-member price $59.99, available in-store and at shopwithcaa.com;

4. Columbia Winter Pass™ Reversible Bucket Hat, Member price $39.99, Non-member price $44.99, available at shopwithcaa.com; 5. Columbia Men’s Birchwood™ Vest, Member price $116.99, Non-member price $129.99, available at shopwithcaa.com; 6. Columbia Women’s Helvetia™ Sherpa Gloves, Member price $39.99, Non-member price $44.99, available at shopwithcaa.com.

GIVE THEM A MEMORABLE NIGHT OUT

Save up to 25% on select Mirvish shows.

Is the giftee a Member? Remind them to bring their CAA Membership Card to enjoy a complimentary cup of coffee and coat check. Visit mirvish.com/caa to give them a magical night.

SHARE THE PERKS

With six different options, starting at just $30/year, a CAA Membership is always on the list. Give the gift of Member-exclusive benefits, including:

• 24/7 roadside assistance for Basic, Plus and Premier, and a CAA Bike Assist® call for all, including CAA Everyday Members

• savings on fuel, dining, shopping and more, with over 200 trusted partners

• special travel perks and offers

• Member-exclusive savings on insurance

• discounts on attractions and entertainment

Visit caasco.com/gift to learn more.

1 Columbia Women’s Heavenly™ Long Vest, Member price $134.99, Non-member price $149.99, available at shopwithcaa.com; 2. Royal Robbins Men’s Ponderosa 1/4 Zip, Member price $125.99, Non-member price $139.99, available at shopwithcaa.com;

3. Columbia Men’s Pitchstone™

Heavyweight Flannel Shirt, Member price $80.99, Non-member price $89.99, available at shopwithcaa.com;

4. Columbia Women’s Bundle Up™

Beanie, Member price $39.99, Non-member price $44.99, available at shopwithcaa.com.

Save 10% with your CAA Membership at RW&CO. in-store and online at rw-co.com/en/CAA

5. Plaid Cap, Member price $29.99 6. Poncho with fringe, Member price $59.90.

Embrace Winter

1. Pigeon Hockey Supply Co. Pigeon Pack Hockey Bag, Member price $94.99, Non-member price $99.99, available in-store and at shopwithcaa.com;

2. Travelon Windshield Cleaner & Defogger, Member price $5.99, Nonmember price $6.99, available in-store and at shopwithcaa.com;

3. Subzero

Arctic Defense Maxx™ Heavy Duty Windshield Cover, Member price $24.99, Non-member price $28.99, available in-store and at shopwithcaa.com;

4 Safe to Go Roadside Kit, Member price $49.99, Non-member price $64.99, available in-store and at shopwithcaa.com

Off and Away

TRAVELLING IN STYLE is the best gift you can give any wanderer (that and an airline ticket)! Carry-ons, full-sized suitcases and easy-to-grab backpacks make sure they’re ready for anything, anywhere.

TIP-TOP TRAIN TRAVEL

Treat the travellers on your list with a scenic escape, and as a Member, save up to 20% on the best available fares at VIA Rail. Enter your CAA card number to get your tickets at an exclusive price. Visit viarail.ca/en/offers/caa to get ’em moving!

1. Atlantic Bavaria Luggage Collection (Available in charcoal. Sizes: 19”, 24” expandable, 28” expandable), Member price $89.99-$139.99, Non-member price $129.99–$169.99, available in-store and at shopwithcaa.com; 2. Roots Panorama Luggage Collection (Available in tofu and seagrass. Sizes: 19”, 24” expandable, 28” expandable), Member price $119.99–$149.99, Non-member price $139.99–$179.99, available in-store and at shopwithcaa.com; 3. Atlantic Chaser Luggage Collection (Available in spiced coral and powder blue. Sizes: 19”, 24”

expandable, 28” expandable), Member price $89.99–$139.99 Non-member price $129.99–$169.99, available in-store and at shopwithcaa.com; 4. Rollink Flex Earth 20” Luggage (Available in black, blue, green and pink), Member price $107.99 Nonmember price $119.99, available in-store and at shopwithcaa.com; 5 Swiss Gear Altitude Luggage Collection (Available in khaki. Sizes: 19”, 28” Expandable), Member price $134.99–$161.99, Non-member price $149.99–$179.99, available in-store and at shopwithcaa.com

1. Travelon BOHO Anti-Theft Tote (Available in black and grey), Member price $108.99, Non-member price $120.99, available in-store and at shopwithcaa.com;

2. Go Travel Canada Luggage Tags 2 pack, Member price $4.99, Non-member price $5.99, available in-store and at shopwithcaa.com; 3. Go Travel Worldwide USB-A & USB-C Charger, Member price $35.99, Non-member price $39.99, available in-store and at shopwithcaa.com; 4. Pelican™ G5 Personal Utility RFID Field Wallet, Member price $53.99, Non-member price $58.99, available in-store and at shopwithcaa.com; 5. Go Travel Triple Packing Cubes, Member price $22.99, Non-member price $24.99, available in-store and at shopwithcaa.com;

6. Go Travel Cabin Bottle Set, Member price, $15.99, Non-member price $17.99, available in-store and at shopwithcaa.com; 7. Swiss Gear 29L Computer Backpack, Member price $98.99, Non-member price $109.99, available instore and at shopwithcaa.com; 8. Travelon BOHO Anti-Theft Slim Crossbody (Available in black and grey), Member price $65.99, Non-member price $75.99, available in-store and at shopwithcaa.com; 9. Travelon BOHO AntiTheft Insulated Water Bottle Tote (Available in black and grey), Member price $44.99, Non-member price $49.99, available in-store and at shopwithcaa.com; 10. PacSafe® Go 25L Anti-Theft Backpack, Member price $143.99, Non-member price $159.99, available in-store and at shopwithcaa.com; 11. American Tourister Disney Wavebreaker Spinner Carry-On™ (Available in Winnie-thePooh, Minnie Mouse and Mickey Mouse), Member price $179.99, Non-member price $224.99, available in-store and at shopwithcaa.com; 12. AMERICAN Tourister Disney Luggage Tags (Available in Mickey Mouse, Minnie Mouse, Baby Yoda and Storm Trooper), Member price $7.99, Non-member price $8.99, available in-store and at shopwithcaa.com

Save up to 15% on headphones with your CAA Membership at The Source, in-store and online at thesource.ca 13. Skullcandy Crusher ANC 2 Sensory Bass Wireless Headphones, Member Price $254.99.

1. Swiss Gear RFID Car Key Signal Blocker, Member price $15.99, Non-Member price $19.99, available in-store and at shopwithcaa. com;

2. Sentry®Safe Fire Bag, Member price $35.99, Nonmember price $39.99, available in-store and at shopwithcaa.com;

3. Pelican™ 3310 ELS Emergency Lighting Station, Member price $57.99, Non-member price $60.99, available in-store and at shopwithcaa.com;

4. Sentry®Safe Digital Portable Security Safe, Member price $49.99, Non-member price $50.99, available in-store and at shopwithcaa.com

Save up to 5% on speakers at The Source and 5% at Stokes with your CAA Membership

5. Remy Olivier Kai 12-Pc Cast Iron Fondue Set, Member price $66.48, available at Stokes stores and at stokesstores.com/en/caa-rewards;

6. Soundcore by Anker Mini 3 Pro Portable Bluetooth Speaker, Member price $56.99, available at The Source stores and at thesource.ca

1. Rustik Lucky 29 Cribbage Travel Game, Member price $14.99, Non-member price $18.99, available in-store and at shopwithcaa.com; 2. Game Night Wood Composite Box (Includes: 2 sets of playing cards and 5 dice), Member price $19.99, Non-member price $24.99, available in-store and at shopwithcaa.com

3. Pudus Canada Slipper Socks, Special Offer Member price $16.99, Non-member price $26.99, available in-store and at shopwithcaa.com; 4. Royal Robbins Men’s Baylands Fisherman Sweater, Member price $116.99, Non-member price $129.99, available at shopwithcaa.com; 5. Royal Robbins Men’s Lieback Organic Cotton Flannel, Member price $89.99, Non-member price $99.99, available at shopwithcaa.com; 6. Royal Robbins Women’s Lieback Flex Tunic, Member price $89.99, Non-member price $99.99, available at shopwithcaa.com; 7. Royal Robbins Women’s Arete Funnel Neck, Member price $112.99, Non-member price $124.99 available at shopwithcaa.com; 8. North & Oak Hoodie, Member price $53.99, Non-member price $59.99, available at shopwithcaa.com.

9. Bee by the Sea Gift Set - Body Cream and All-In-One Wash (available in three scents), Member price $35.99, Non-member price $39.99, available in-store and at shopwithcaa.com; 10. Unisex Soft Style T-Shirt - Canadian Fast Food & Canadian Take-Out, Member price $18.99, Non-member price $24.99, available at shopwithcaa.com; 11. Unisex Plaid Lounge Pants (Available in red plaid and blue plaid), Member price $38.99, Non-member price $42.99, available at shopwithcaa.com; 12. Bee by the Sea Lip Balm 4-Pack, Member price $15.99, Non-member price $16.99, available in-store and at shopwithcaa.com

Save 5% at Bouclair in-store and online at bouclair.com/en/caa , and visit portal.caarewards.ca/sco to shop online at LEGO with your CAA Membership to earn 3% in CAA Dollars. 13. LEGO Succulent Set, $69.99; 14. Bouclair Sheep Faux Fur Throw Pillow, Member price $37.99.

Looking for the perfect gift for the movie lover in your life? Our Member-exclusive Cineplex® movie certificate bundles allow you to share the joy of cinema with those you cherish. For more details and to purchase, visit your nearest CAA Store.

MEMBER REWARDS, OFFERS AND EXCLUSIVE SERVICES

Welcome Winter

Hey—it’s wintertime! Are you ready to make the most of it? Here are hints, tips and ideas on how to do just that.

MY CAA

Get into the Right Gear For Winter

To help ensure a safe driving season, look out for these auto essentials before heading out into the ice and snow

EMERGENCY KIT Keep essential first-aid items as well as food, warm clothes, a shovel, scraper, flashlight and booster cables. Visit caasco.com/winterdriving for a full list of items, or see “Rolling into Winter” on pg. 34 for more on emergency supplies.

BATTERY

If your battery is accessible—and older than three years— check for signs such as corrosion, wetness or irregularities in the casing.

LIGHTS Be sure that all lights—interior and exterior—are in good working order.

TIRES Check tire pressure regularly, as it decreases in the cold. It is strongly recommended that you use winter tires—they provide dramatically improved traction below 7°C.

FLUIDS Refer to the manual for specifics, but it’s a good idea to change your oil if it’s more than six months old. Replace coolant based on manufacturer’s recommendations, which can be found in your owner’s manual. Keep wiper-fluid reservoir full.

FUEL Keeping your tank at least half full reduces condensation buildup to help prevent the gas line from freezing.

EXHAUST Check for exhaust system leaks. Clues that you may have a problem: an exhaust running loud, decreasing gas mileage, exhaust fumes in the front of the vehicle or cabin, and visible holes in the metal.

BRAKES When you are driving, listen for squealing or grinding. If you suspect any issues, have your mechanic take a look. WIPERS Most wiper blades last about six months at peak performance, so make a habit of changing your blades at least once if not twice a year.

Visit caasco.com/winterdriving for more tips on vehicle care and safe driving year-round.

CHANGE IS GOOD

CAA Mobile Tire Change service will come to you to swap out your on-rim tires for winter. Visit caasco. com/wintertirechange for details and to book an appointment.

Brace Your Base

How to get your home in tip-top shape for winter

Keep out the cold. Check for drafts along windows, doors, vents, siding and shingles. Caulk any leaks, weatherstrip doors and windows, and seal exterior wood. CAA Members save 25% on Dulux paints and earn 3% in CAA Dollars®. Plus, save 10% on accessories.

Watch your water. Turn off the valve to outdoor water faucets, and then drain any liquid left in the hose and pipe that might otherwise freeze and burst. Visit caasco.com/insurance/ home for more details.

Prep for snow removal. Don’t wait until the first major winter storm to buy snow removal tools for your driveway and walkways. Make sure you have a durable shovel and rock salt. Or hire someone to take care of your snow removal. CAA Members earn 10% in CAA Dollars at Cub Cadet online for snow blowers and more.

Going away? Leaving for more than four days? Turn off the main water valve and drain the pipes to avoid freezing. Consider installing a temperature-sensor alarm. And if you can arrange it, have someone check your home every day.

Visit caasco.com/partners to find other CAA Rewards® Partners that can help with winter prep around your home.

An Idea with Wheels

CAA Mobile Tire Change service comes to you

THERE’S NOTHING quite as handy as expert service at your front door—or your driveway.

Why not a comprehensive seasonal tire service—one that comes right to you? Cue the team at CAA Mobile Tire Change. They provide Members with a hassle-free and safe experience—from the comfort of home.

Choose the time and place

Mobile Tire Change service is available in select areas and will perform the service on residential driveways only. It is available seven days a week, but you’ll need to book an appointment. Expert technicians do the work while you go about your business.

Two-vehicle owners benefit

Have two cars at home? Save $20 on the second tire change. Please make sure to book back-to-back appointments.

Putting safety first

Technicians can provide a complimentary battery test, so that you stay in charge of your car’s battery performance.

Extra savings for CAA Auto Insurance policyholders

CAA Members who have their vehicle(s) insured with CAA Insurance can save $30 on their tire-swap price on each vehicle. Limited bookings available.

Visit caasco.com/wintertirechange to book today.

Safe on the Road

Keep these tips top-of-mind before you drive this season

ROAD SAFETY is everyone’s responsibility—drivers, cyclists and pedestrians—especially in the winter. Whether you’re driving, walking or cycling, here are some essentials everyone should follow this winter.

Drivers

• Light the way Drivers and motorcyclists should use their full lighting system 30 minutes before sunset and 30 minutes after sunrise, or in lowvisibility situations.

• Be on the lookout Watch for pedestrians crossing the road and yield to them at crosswalks, school crossings and crossovers. And remember to mind your blind spots when making turns at intersections.

• Stay focused Minimize distractions and obey posted speed limits, especially in residential areas.

• Be courteous Exercise caution around pedestrians who may take more tiome to cross the road.

• Apply the brakes All vehicles should come to a full and complete stop at red lights and stop signs.

Cyclists

• Lights on Cyclists should also use proper lighting on their bikes—a white light on the front and a red light on the back—half an hour before sunset and half an hour after sunrise, as well as when it’s dark, foggy or cloudy.

• Prioritize visibility Cyclists should wear bright or reflective clothing to make sure they can be seen.

• Your route Cyclists should stay within bike lanes whenever possible and come to a full and complete stop at red lights and stop signs.

• Sharing is caring Be aware of other commuters, public transit buses and other vehicles that may stop frequently.

Pedestrians

• Your safe place Sidewalks are a designated safe space for pedestrians. If no sidewalk is present, walk on the far-left side of the road.

• Be alert Always be aware of your surroundings and avoid distractions, like using your phone or wearing headphones while crossing the street.

• Follow the flow Obey pedestrian signals and only cross at designated locations or marked crosswalks.

• Triple check Stop, listen and look both ways before crossing and ensure all traffic has come to a complete stop before proceeding.

• Be visible Make eye contact with other road users before crossing— never assume that drivers can see you or know your intentions. If possible, wear bright or reflective clothing to improve visibility.

The Truths about Cannabis and Driving

A CAA SURVEY ON CANNABIS-IMPAIRED driving found that 14% of Ontario drivers (1.5 million) polled have ever consumed cannabis before driving. Of those drivers, 49% waited less than three hours before getting behind the wheel and 38% felt high while driving.

On top of that, three out of four (75%) were confident in their ability to drive.

“There’s a common misconception that cannabis doesn’t affect your driving ability or that it can actually make you a better driver,” says Michael Stewart, a community relations consultant at CAA SCO.

“Though the severity and length of these effects vary depending on how you choose to consume cannabis—through solid edibles or smoking a joint—driving while under the influence of cannabis affects your coordination, reaction time, ability to pay attention and judge distances, and your decision-making ability,” he says.

With the holiday season approaching, remember to celebrate responsibly. Penalties for drivers who choose to drive while under the influence of cannabis include loss of license, vehicle impoundment and fines.

Visit caasco.com/cannabis to learn more.

Enter for a chance to win tickets to 42nd Street

The original big and bright show-biz musical—42nd Street—is now a brand-new production. Jonathan Church directs the iconic song-anddance holiday-themed show that captures the spirit of the season with a hit parade of classic favourites, including “We’re in the Money” and “Lullaby of Broadway.”

CAA Members can enter a contest for a chance to win two tickets to the performance at the Princess of Wales Theatre on Tuesday, Dec. 12, including an exclusive post-show reception and meet-andgreet with select cast members.

Enter at caasco.com/mirvishcontest or scan the QR code by Nov. 26, 2023. The draw takes place Nov. 28.

How to Throw the Ultimate Stress-Free Holiday Party

THE “MOST WONDERFUL TIME of the year” is also one of the busiest—and most stressful. If you’re planning to host a festive gathering, keep it simple, yet elegant, with these easy party prep tips.

Up your decor game When it comes to decor, less is more. Try pairing Pantone’s 2024 colour of the year— apricot crush, a warm and comforting tone—with silver or champagne for a festive look that’s on trend.

Set the mood Skip the LED lights and candy-cane-scented candles. Instead, opt for unscented candles and a crackling fireplace, freshly cut cedar and pine garlands. A vintage holiday music playlist sets a festive tone.

Get the party started Have a signature cocktail (or mocktail) ready for guests as they arrive. Consider mulled wine or holiday sangria (replace orange and lime slices with pear, pomegranate seeds and fresh cranberries). The spicy scent of cinnamon and cloves will immediately get guests into the holiday spirit.

It’s all about mocktails Non-alcoholic cocktails have come a long way since the days of mixing cranberry juice with ginger ale—and their popularity is soaring. Simply swap out the gin or vodka in your cocktail recipes with a zero-proof spirit from your local liquor store. Also consider fun alternatives to soft drinks, such as sparkling kombucha.

Online Safety at Your Fingertips

Shop securely this season—and beyond—with S.A.V.E.

Bring a board onboard Graze boards (aka charcuterie boards) may be all the rage on social media, but they’re also a delicious—and easy—addition to a holiday party. Plus, you can prepare graze boards in advance, so you can spend more time mingling with guests and less in the kitchen.

As a responsible host, remember to order cabs or rideshares for your guests.

Scammers use all sorts of methods to trick people into giving up information or money, and online shopping is rife with opportunities. Shopping scams happen through ads on social media, fraudulent online gift card sales, imitation websites and apps, and offers through email and online buy-and-sell groups. Claudio Martinez, chief marketing officer for cyberconIQ®, says falling victim to an online shopping scam—particularly in the busy holiday shopping season— depends on your personal risk style, but you can protect yourself by following S.A.V.E.:

Stop

Pause to think before responding or proceeding with a purchase.

Ask

Ask yourself whether it’s real or fake. Consider whether the offer seems too good to be true.

Validate

Double-check the site or offer. Do a Google search to confirm that it’s a valid website, and check if the site is secure by looking for the lock symbol in the address bar.

Engage

If you still aren’t sure, check with others. Talk with a friend or family member for another opinion.

Want to learn more? S.A.V.E. is just one of the topics covered by the personalized cybersecurity education program, available free to CAA Members through cyberconIQ®. Determine your personal risk level at your own pace, via tips and effective ways to protect your personal identity and financial data online.

Visit caasco.com/cybersecurity-education to learn more and register.

Winter Readiness

Made Easy

Earn CAA Dollars® and get set for the season

Illustrations by Sam Island

Prep your vehicle

Members who bring their car to a CAA Approved Auto Repair Services™ garage earn 3% in CAA Dollars.

You can earn up to 120 CAA Dollars or a cash rebate of up to $100 on the purchase of four eligible tires from Pirelli (offer valid until Dec. 18, 2023).

Prep your family

Prep your home

Before winter sets in, clean the leaves and debris from your gutters to avoid clogged drains. Check if your furnace filter needs changing, and test fire and carbon monoxide alarms to ensure they’re still in good working condition.

CAA Members can save up to 10% on home insurance1. And if you’re planning to renovate your home this winter, inform your insurance broker about your plans, so they can ensure you have the right coverage—during and after the renovation.

You can also embrace the colder weather by getting outfitted for winter fun. Members can earn CAA Dollars® on a range of gear, such as clothing from Decathlon (10%) and footwear from Bogs (5%).

When you want to warm up indoors, Members can save on Cineplex ticket purchases at CAA Stores, and save 10% or more at participating CAA Rewards dining partners.

Visit caasco.com/partners to discover more.

Winning over Wintertime

To embrace the season—or escape it—you’ll need the right strategy |

By Alexis Ramlall

WINTERS MAY BE A COLD, hard fact of Canadian life, but that doesn’t mean you can’t make the most of it. Here are some ways to enjoy your time during the chillier months.

Check the playbill

Sing along to your favourite musical or just sit back and relax at a show at any Mirvish theatre. Use your CAA Membership to purchase tickets online at mirvish.com/caa and save up to 25% on select show tickets. And enjoy free coffee and coat check upon arrival.

Stroll this Winter Wonderland

Visit Canada’s Wonderland’s WinterFest with its millions of lights, watch live performances and go skating in front of the iconic Wonder Mountain. CAA Members can access exclusive admission offers at caasco.com/wonderland to Wonderland’s WinterFest.

Grab the popcorn

Whether you’re seeing the latest blockbuster films or rewatching a classic, movie nights are the perfect all-season activity. Visit your local CAA Store to purchase Cineplex® movie certificates with Memberexclusive pricing.

Take the scenic route

Climb aboard a train and get out of town for a weekend escape, and don’t forget to enjoy the scenery on the way. Save up to 20% on VIA Rail tickets using your CAA Membership. Visit viarail.ca/en/caa and enter your membership number.

Visit caasco.com/rewards and use your CAA Membership to have fun in the sun or snow.

Embrace the staycation

A getaway is a getaway, even in your own backyard. Play tourist for the weekend in your own city by trying out new restaurants, visiting classic attractions and spending the night in a room with a view. Visit one of CAA’s hotel partners and use your CAA Membership for a discount on your stay. See caasco.com/rewards/ partners/hotels for a full list of participating accommodations.

Skating at Canada’s Wonderland

Blueprint for Winter Wellness

Plan ahead to combat the cold-and-flu season

STAYING HEALTHY DURING wintertime doesn’t have to be complicated. Start with this tried-and-true health advice from the experts at Maple, an online health-care platform available to CAA Members, for a fighting chance for a healthy winter.

Eat well and hydrate Strive for a balanced diet that includes a range of fruits and vegetables, healthy fats (such as avocado and olive oils) and protein to help ensure your body receives essential vitamins and nutrients. Hydrate throughout the day. Water is the best option— between two and three litres per day, depending on your activity level.

Rest and activity

Sleep and exercise are the foundation of health. Aim for about seven to nine hours of sleep a

night. Consider a routine—go to bed at the same time at night and wake up at the same time each morning. Try to incorporate physical activity into your daily routine. Any form of exercise can make a difference.

Take precautions

The flu shot has been proven to reduce your risk of getting sick with the flu or reduce the severity of symptoms should you contract it. (Be sure to consult with a doctor to determine what’s best for you.) Wash your hands regularly and consider wearing a mask in crowded spaces.

Get help If you get sick, continue to focus on rest, nutrition and hydration. Over-the-counter medications may offer relief. If your symptoms persist or cause concern, speak with a healthcare

provider. With Maple virtual care, CAA Members and dependents can connect to a Canadian-licensed general practitioner anytime, at home or abroad.

Get 24/7 on-demand access to Canadianlicensed general practitioners Don’t wait until you feel unwell to set up your Maple account. Enrolling is easy and can give you the peace of mind that you and your family members have quick access to care when you need it.

To get started, visit caasco.com/maple and have your CAA Membership Card ready.

Let’s plan and book your perfect trip together.

To book your dream vacation, call 1-844-447-2330, visit your local CAA Store or caasco.com/explorenow

Chill in the Cold

Make a list. Check it twice. And get the most out of Canada’s coolest season |

By Alexis Ramlall

Get sporty

Try a new-to-you winter sport—fat biking (a hybrid version of mountain biking), snowkiting (kite surfing on snow) or ice karting (go-karting with spiked tires). Get started by finding the gear you need at PRFO Sports and use your CAA Membership to earn 5% back in CAA Dollars when you purchase through caasco.com/earnmore.

Road-trip redux

Looking to steer clear of long drives in unpredictable weather? Hop the train to a new destination and then rent a car to explore the region. Save up to 20% with VIA Rail. And rent a car with Enterprise, Alamo or National, where CAA Members get exclusive pricing and bonus options.

Feeding time at the Toronto Zoo

Ever wonder where the zoo animals are in winter? Here’s your chance to find out. Visit the Eurasia Wilds Outdoor Experience for a closer look at Amur tigers, red pandas and Bactrian camels. Or take the 10-acre Tundra Trek, home to polar bears and Arctic wolves. CAA Members save 10% on regular-priced admission to the Toronto Zoo.

Home away from home

Set out on the road and experience winter from the comfort of an RV. Drive your mini chalet on wheels to the ski hills. Or opt for winter-glamping in a CanaDream Maxi Motorhome to luxuriate in its high-efficiency furnace, interior winter cab blanket and vent pillows—and stay cozy in frigid winter weather. CAA Members save 5% on rentals at CanaDream.

Visit caasco.com/partners to learn more.

Colorado Rockies to the Moab Desert

September 28–October 4, 2024 | 7 Days

CAA MEMBER

CAA Member-exclusive Benefits

• Bon Voyage Gift‡

• 100 CAA Dollars®^

• 25% savings on CAA Travel Insurance◊

Package Includes:

• Airfare from Toronto or Winnipeg to Denver and return from Salt Lake City to Toronto or Winnipeg

• SilverLeaf Plus service on Rocky Mountaineer

• 1-night stay in rst-class accommodation in Denver

• 1-night stay in moderate-class accommodation in Glenwood Springs

Set out on a stunning daytime rail adventure of Colorado and Utah’s ever-changing landscapes on this CAA-hosted tour. Board Rocky Mountaineer® on a CAA-exclusive SilverLeaf Plus railcar, where you’ll enjoy panoramic views and have an enhanced experience with gourmet meals served at your seat, access to a lounge car and more. Discover the wonders of Arches National Park, including landmarks like Balanced Rock and Delicate Arch View. Soak up the scenery, from Mount Gar eld to Ruby Canyon, on Rocky Mountaineer’s outdoor viewing platform. Go on a thrilling off-road Jeep tour, have a stargazing experience and enjoy reside gatherings by the Colorado River. End your trip with a visit to Salt Lake City, known as “The Crossroads of the West”.

CAA Member Pricing

$9,849–$11,159 CAD*1 FROM TORONTO

• 3-night stay in rst-class accommodation in Moab

• 1-night stay in rst-class accommodation in Salt Lake City

• Breakfast daily, 1 lunch and 4 dinners

• Land transportation via rst-class motorcoach

• Sightseeing and entrance fees for Dead Horse Point State Park, Arches National Park, Moab Jeep tour, stargazing experience and Red Cliffs Lodge farewell evening

• Local English-speaking guides

• Prepaid gratuities

• Hotel porterage of 1 suitcase per person (where available)

• Destination transfers

• CAA Host

Premier Collection Tours offer immersive and intimate group journeys.

• Every detail matters: From the moment you’re met at the airport to your farewell dinner, you’ll experience best-in-class service wherever you go.

• Our CAA Hosts lead you on incredible adventures to iconic destinations. They will take care of every detail on each journey.

• Travel in style: Stretch out on a spacious motorcoach while exploring during the day and rest easy at night in the best hotels each destination has to offer.

• Memorable dining: Delicious local dishes and the season’s most avourful offerings will have you savouring every bite.

PLATINUM JOURNEY PLATINUM PREMIER

Newfoundland and Labrador Discovery

June 2–12, 2024 | 11 Days

Explore all the hidden wonders Newfoundland and Labrador has to offer on this 11-day trip. Your journey starts in charming Port au Choix, a shing community where people have lived for over 5,500 years. Continue up the northwest coast to catch a ferry to Labrador, where you’ll learn about the history of whaling. Then it’s back to Newfoundland to visit L’Anse aux Meadows National Historic Site, the rst-ever UNESCO World Heritage Site and only known Viking settlement in North America. Join a whale-watching boat tour, with the chance to see Titanic-sized icebergs before travelling to Cow Head to experience the picturesque scenes of Gros Morne National Park. A trip to Newfoundland isn’t complete without touring Gander–home of the award-winning musical Come From Away–and a visit to colourful St. John’s, the capital city of Newfoundland and Labrador.

CAA Member Pricing

$9,699 CAD**

FROM TORONTO

Mediterranean Escape: Greece and Turkey Cruise

October 2–17, 2024 | 16 Days

Indulge in the Tastes and Sights of Sicily

June 21–July 1, 2024 | 11 Days

Escape from it all and embrace serenity on this 16-day getaway in the Mediterranean. Start in historic Athens, where you’ll step back in time and tour awe-inspiring ancient sites, including the Acropolis, the Parthenon, the Temple of Athena Nike and the Panathenaic Stadium, where the rst-ever modern Olympic Games were held in 1896. Enjoy an evening of lively and traditional Greek dancing at a local taverna. Later, visit quaint villages while stopping to see historic monasteries, ancient art and the monument dedicated to the legendary 300 Spartans. On your sixth day, board the luxurious Celebrity In nity® for a 10-night Mediterranean cruise that will take you to Istanbul as well as some of Greece’s most beautiful islands, including Santorini and Mykonos, while you enjoy the sun and ocean air.

CAA Member Pricing

$6,929–$8,239 CAD***

FROM TORONTO

Soak in Sicily’s intriguing history and culinary delights on this enriching 11-day tour that embraces the island’s unique charm and beauty. Start by exploring Siracusa’s Naopolis Archaeological Park and the Baroque beauty of Ragusa Ibla. Marvel at Villa Romana del Casale in Piazza Armerina and the timeless Valley of the Temples in Agrigento. Immerse yourself in Palermo’s royal history and visit the majestic Teatro Massimo. Discover Cefalù’s cathedral and Palatine Chapel, then head to the picturesque Madonie Mountains. Learn the art of pizza making on Mount Etna’s slopes and explore Taormina’s ancient Greco-Roman theatre. Experience Sicily’s captivating heritage and delectable avours on this unforgettable adventure.

CAA Member Pricing

$6,629 CAD*

FROM TORONTO

Book with peace of mind – all booking deposits are fully refundable up to the time of the nal payment.††

*All prices and itineraries are per person, based on double occupancy and are subject to change without prior notice until nal payment is paid. **Solo Collection Tours are based on Single occupancy and are subject to change without prior notice until nal payment is made. All prices are correct at press time and apply to new bookings only, based on availability at time of booking. To qualify for CAA Member-exclusive bene ts, there must be one valid CAA Member travelling per booking. Non-members booking Extraordinary Explorations will not receive Member-exclusive bene ts. ***$6,929 is a Prime Oceanview cabin based on Cat.O1, $8,239 is a Prime Concierge Class cabin based on Cat.C1. Ship’s Registry: Malta. 1 $9,849 is based on economy airfare, $11,159 is based on business class airfare from Toronto. †Beverage card is one per person, in Canadian funds and has no cash value. ‡ Bon Voyage Gift is one per person. ^To earn and redeem CAA Dollars, you must be a current CAA Member over 18 years old in good standing. CAA Dollars will be credited at time of departure. Visit caamanitoba.com/caadollars for more information. ◊CAA Travel Insurance is underwritten by Orion Travel Insurance Company, a CAA Company. Applies to CAA Manitoba Members in good standing. 25% savings is made up of a 10% Member savings as well as a promotional 15% savings when you purchase an Extraordinary Explorations tour through CAA Travel. Offer valid until December 31, 2024. Savings apply to the total premium excluding applicable taxes. Minimum premium applies. Visitors to Canada Insurance savings limited to the promotional savings. Certain exclusions, limitations and restrictions apply. Subject to change without notice. A Medical Questionnaire may be required to purchase travel insurance. ††Decision to book a non-refundable

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VISIT your local CAA Store

Blue Mosque, Istanbul, Turkey

Gros Morne National Park, Newfoundland

Taormina Amphitheatre with Mount Etna, Sicily

Get your Auto Insurance Working for You

It can pay—literally—to regularly review your auto insurance coverage. After all, on the journey of life, your driving habits tend to evolve. But is your auto insurance keeping pace? It may be time to shift gears.

Driving fewer than 12,000 km a year?

Are you driving less in winter now, or less in general? It might be time to switch to CAA MyPace®, which allows you to pay a base rate to protect your car, then purchase coverage in 1,000 km increments as you drive.

Ready to be rewarded for being a safe driver?

CAA Connect® is a usage-based insurance program that uses personal driving habits—including low mileage, rate of speed and the time of day the vehicle is being operated—to provide a discount. By adopting safer driving habits, you could save up to 15% on your CAA Auto Insurance premium after one year.1

Time for winter tires?

Winter tires give your vehicle dramatically better traction in snow and ice. That’s why CAA offers a discount when you switch your tires. (See page 48 for more on winter tires.)

Bundle and save

Get 10% off CAA Auto Insurance2 and up to 12.5% off CAA Home Insurance2, plus complimentary CAA Tire Coverage2

Thinking it’s time to change lanes?

You don’t have to wait until your current policy is up for renewal to cancel and switch. CAA offers a calculator tool (caasco.com/RateCalculator), so you can quickly see how much your auto insurance cancellation fee would be.

A licensed CAA Insurance Agent can help. Visit caasco.com/insurance/auto to get started or for a complimentary quote.

Download the Shell App for Fast Savings on Fuel

When the weather outside gets frightful, the Shell app makes fueling up a little more delightful.

CAA Members, just download the Shell app and link your CAA card to enjoy quick payments and instant savings, while you stay warm and toasty in your car.

Kindness in Action

When it comes to compassion, these community leaders are shining stars.

By Melissa Fetjek | Photography by Sandy Nicholson

GOOD NEIGHBOURS dedicate themselves to making their corner of the world a better place. We asked CAA Members to nominate people making a difference in their communities. In Ontario, two special places caught our attention.

Raising community

In Simcoe County, the Orillia Native Women’s Group (ONWG) has been a guiding light for Indigenous women and families. Beyond providing a safe space for its members to spend time together and support one another, part of ONWG’s mission is the preservation of Indigenous wisdom and culture. From cultivating a community garden to offering skill-building workshops on traditional crafts, ONWG is a place where people come first.

One of its driving forces, Bernice Chevrier, wears many hats. One of her main roles is coordinating the community action program for children and ONWG’s members. Here, Chevrier goes above and beyond, planning enriching activities and instilling values like physical fitness, the importance of nutrition and the healing power of play. “The most rewarding thing is seeing the families grow and develop healthy relationships with each other,” says Chevrier.

The restoration and preservation of Indigenous knowledge is central to ONWG’s philosophy. As Chevrier says, “ We put a lot of emphasis on Indigenous culture, traditions and teachings.”

CAA is inspired by ONWG’s commitment to providing a space for cultural enrichment, and we want to help them build and grow this essential service. We’re working with ONWG to construct a play area in the community backyard, offering children a secure environment where they can flourish. It’s just one other way the organization can continue to nurture the next generation. “That’s our mission,” says Chevrier. “To teach, help, learn and also empower.” To learn more about ONWG, visit onwg.net.

Alicia Hartsgrove, Laura Culver and Bernice Chevrier of ONWG, Orillia, Ont.

Serving a smile

In Tilbury, Ashley’s Place, a non-for-profit organization and café, is more than a spot to grab a meal or catch up with friends—it’s a sanctuary for the community. Established in 2013 in memory of founder Kim Doucet’s daughter, Ashley’s Place began as a volunteer initiative aimed at coordinating and funding youth activities. Over time, it has transformed into a place of refuge, where people from all walks of life can make meaningful connections with one another.

Everyone is welcome at Ashley’s Place. “ We’re a non-judgmental group, working together as a team to create a positive outlook on life given any circumstances,” says Doucet. “ We serve drinks all day long and we have a boutique with gently used items available for purchase for $5 or less. For anyone experiencing difficulties, everything they need is free.”

Every Friday, volunteers and community members come together to prepare Friendship Soup. Doucet and the kitchen volunteers at Ashley’s Place turn donations they’ve received into a heart-warming dish served up for the Tilbury community and beyond. There’s no fixed recipe—instead, local farmers and community residents generously donate ingredients like fresh vegetables, poultry, broth and flour, which are then transformed into hearty soup. “ You don’t have to be struggling financially to come in for free soup,” says Doucet. “It’s a great way to gather with friends and be a part of something really special.”

Friendship Soup is a collaborative effort that brings the entire community together. While the soup is simmering, volunteers write happy messages in bright colours on paper lunch bags. When the soup is ready, the bags are packed with Friendship Soup, a drink and a home-baked dessert, then delivered all over town.

This sense of community spirit is why CAA proudly supports Ashley’s Place in its mission. We’ve donated a fridge, freezer and extra groceries to help Ashley’s Place expand its reach and keep providing a place of comfort to those in need. “I would like to see more people feel comfortable walking in and communicating with those who might be a little bit different from them,” Doucet says. Find “Get Away and Experience Ashley’s Place” on Facebook to get in touch.

For more great stories about inspiring people, scan the QR code.

Kim Doucet of Ashley’s Place, Tilbury, Ont.

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We’re as close as it gets...

One night from $ 119*PP/DB includes a beautifully appointed room, a Romantic Fallsview Dinner for two high atop the Skylon Tower Revolving Dining Room, breakfast for two in Coco’s Restaurant at Holiday Inn, a Niagara wine tasting at Inniskillin Estate, full use of Nordic Spa and more!

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Ear and Now

What you need to know about Noise Induced Hearing Loss

For most, the noises of a roaring crowd, a clamorous work environment and even loud music from headphones are all day-to-day occurrences. However, these facets of daily life can put you at risk for Noise-Induced Hearing Loss (NIHL).

NIHL occurs when the sensory receptors inside the inner ear become damaged, interrupting the signals these receptors send to our brains. While this damage is considered permanent, taking actions to prevent it can make a world of a difference.

The first step to being proactive about your hearing health is knowing the signs and sounds to look out for:

Sounds become muffled, as if you’re underwater

Turning up the TV or radio volume beyond a reasonable level

Increasing difficulty in understanding conversations

The good news is that it’s never been easier to prevent further damage thanks to the sophisticated, innovative hearing solutions from Connect Hearing. Using your CAA Membership, you can take advantage of Memberexclusive savings such as five years of free batteries with hearing aid purchase, and up to $2,000 off hearing technology*.

Listen up!

If these symptoms seem all too familiar to you, it’s time to take control of your hearing health and visit Connect Hearing for a free hearing test. *Private

Save up to $2,000 on Select level hearing technology*

• Purchasing directly from the manufacturer

Science Fare

Filiz Koksel’s innovative research on plant-based meat alternatives addresses the twin challenges of climate change and food insecurity

By Truc Nguyen | Photograph by Thomas Fricke

FILIZ KOKSEL LOVES playing with food. The bubbles in bread dough, puffed snacks and breakfast cereals have occupied her scientific attention for years. “I’m fascinated by how bubbles change their shape and size and, at the end, contribute substantially to the end-product quality.”

But it’s not all fun and games for this TurkishCanadian food scientist, researcher and associate professor at the University of Manitoba. Currently, she’s investigating how extrusion technology—the kind used to manufacture many processed foods— can be used to make plant protein–enriched snacks, cereals and plant-based meat alternatives.

It’s a timely topic. Koksel understands that a rapidly growing world population requires a shift away from animal protein consumption to protein derived from plants. “Plant-based food products have lower carbon and water footprints,” Koksel points out. Her research team is working on projects related to plant-based meat alternatives and how to add value to industry by-products, such as the spent grain left over from beer-making. One study investigates how texturized vegetable proteins made using extrusion technology could replace, partially, the meat in common foods.

Koksel’s next mission: preparing new food scientists for careers in the Canadian industry and readying them to meet the challenges of the future. “The next generation of food scientists will make more plant-based alternatives accessible to Canadians, for better health and a better environment,” Koksel says. CAA

Do you know of a Canadian who deserves to be recognized for doing good in their community?

Send us their story at drivenbygood@caasco.ca and they could be featured in an upcoming issue.

CHINA BEFORE COMMUNISM

A Performance at Truly Matters is Is What You’ve Been Waiting For

See the magni cence of China before communism. It’s a journey that will ll you with hope and inspiration—one you’ve longed for.

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