CAA Magazine - SCO - Fall 2023

• CAA’s back-to-school guide

• Advice on buying a new or used vehicle

• Getting the buzz on the bees A

THE GOOD PLACE

The thriving, vibrant Abbey Gardens brings sustainability and natural beauty to the Haliburton community

By Kate Rae

DRIVEN BY GOOD

Travel, arts, culture, local hot spots and more

WHAT’S YOUR FAVOURITE?

Meet chef Taylor McKeenin

HOME SAFE

Travel worry-free with these smart-home gadgets

By Takara Small

KEEP ON DRIVING

Your vehicle can last longer than you think

By Wendy Helfenbaum

For this inspiring filmmaker and experienced explorer, caring means sharing

By Sean Deasy

BUZZ WORDS

Beekeepers, entomologists and apiary schools keep busy, finding ways to protect and sustain nature’s tiny ecological superheroes

By Jeremy Freed

BUYERS BE READY

Shopping for a vehicle in 2023 is not like it used to be

By Graham Heeps

MY CAA FEATURES

RETURN TO ROME

Explore the vibrant and diverse neighbourhoods of the Eternal City

By Karen Eull

SOUTHERN COMFORTS

Snowbird season is just around the corner—time to skip town for a warm, sun-drenched destination

By Fiona Tapp and Jacqueline Kovacs

essentials, and a backto-school checklist—to help you get ready for fall! Plus, CAA Member updates and other helpful resources

When it rains, we shine.

There’s nothing gloomy about rainy days. That is, when you have WeatherTech FloorLiners. Laser measured for your specific vehicle, the WeatherTech FloorLiner is guaranteed to provide a perfect fit and the ultimate carpet protection, for as long as you own your vehicle. So when Mother Nature is at her worst, don’t worry because we’re at our best.

A Helping Hand with Your Health

HAVING TROUBLE FINDING A FAMILY DOCTOR? You’re not alone. Research by the Angus Reid Institute shows that half of all Canadians either cannot find a family physician or cannot obtain a timely appointment with the one they have. Only 43 percent of Canadians can get same-day or next-day appointments at their regular place of care, and 20 percent end up waiting seven days. Timely diagnoses and treatment are the foundation for sustaining good health, but the shortage of healthcare workers in Canada has unfortunately made those more difficult.

This is an issue that we could not ignore and we felt compelled to do something to help.

CAA’s primary mission is Member safety. That means protecting more than 3 million Canadians on our roadways, while they’re travelling abroad, in their vehicles or at their homes. In 2022, we added the Maple Virtual Healthcare benefit at no additional cost, so our Members can quickly consult with Canadian-licensed physicians for themselves and their families. In the year since this launch, Members have written to us with overwhelmingly positive feedback about how this new CAA Maple healthcare benefit has helped them.

Maple virtual healthcare is a complement to the services provided by our overworked family physicians in Canada—and with no financial clawbacks to our Members’ family physicians’ clinics. This helps alleviate the strain on our healthcare system while providing timely care, especially for those who are unable to find a physician.

We will continue to provide this critical lifeline to Members and their families as our way of helping them access timely healthcare. All of us at CAA feel a responsibility to help our Members in every way possible. CAA

With every good blessing,

Jay Woo

Jay Woo President and CEO CAA Club Group of Companies

More about Maple

For a deeper understanding of everything Maple, see page 53

Member Letters

LOVE THE NEW LOOK!

Kudos on the new format. I used to find the ads for CAA products and services wordy, dated and old-fashioned. The articles in the summer issue are excellent. For the first time, I’m actually interested in reading the magazine!

–Don Blay

THANKS FOR THE MEMORIES

Have a story or comment you’d like to share? Email us at caamagazine@caasco.ca and you could be featured in an upcoming issue. Letters may be edited for length and clarity.

SAVING WITH CAA INSURANCE

We have used CAA Insurance for many years now, and as our lives have changed, CAA has been there to provide us with what we need. The service is very professional and prompt. Recently we retired and went down to one vehicle. The representative changed our policy and added another discount I didn’t even know was offered. Thanks for many years of protection.

–Greg

UNFORGETTABLE SERVICE

My husband and I have never forgotten the amazing service we received from CAA a few years ago, when our key broke in the ignition while we were at a rest stop on our way to Ottawa. The CAA tow truck operator arrived, loaded our car onto his truck and took us to a dealership. He waited with us to see if the dealership could help us. If they couldn’t, he promised to get us the rest of the way to Ottawa. It took the dealership some time, but they were able to fashion the key, so we could drive to Ottawa. We were so grateful to have our CAA Membership and have remained committed members since. And we were especially grateful to the tow truck operator who was so patient and kind.

–Beverly

Thompson

BOOK AHEAD, IT NEVER HURTS

At the age of 12, I became pen pals with a girl in New Zealand. (I was reminded of this friend after reading “North Island Time” in the summer issue of CAA Magazine). She grew up in Auckland and settled in Wellington. We wrote to each other throughout our teenage years, our marriages and child-bearing years. I had three girls and a boy; she had three boys and a girl. Unfortunately, my fear of flying kept me from visiting New Zealand, but she and her husband came to Canada twice. We took them to our cottage, the CNE and Niagara Falls. We were pen pals for over 65 years. Sadly, she passed away two years ago. Thank you for reminding me of these fond memories.

–Marilyn Wilcox

We were so grateful to have our CAA membership and have remained committed members since

We took a 6,000-kilometre road trip to our niece’s wedding in Saskatchewan with our 92-year-old father. As we made our way north and west, having Dad with us helped us to pace our drive. All went well until our return trip. We left early, hoping to stop for the night in Kenora, but all the motels were booked. We decided to drive to Dryden and try our luck there, but the same fate awaited us. After a long day of driving in pouring rain, the best we could do was find a safe place to stay put and sleep in the car. Our only option was McDonald’s. Dad had his first-ever overnight in a vehicle. The next morning, we got up bright and early, somewhat rested and determined to find a place to stay. At 4:15 a.m., in a beautiful spot right by Lake Superior, we finally secured a room at Voyageurs’ Lodge in Batchawana Bay. A word from the wise: Book ahead, it never hurts!

–Vikki Mikkola

PHOTOGRAPHS: (FROM TOP) KELLY SIKKEMA/UNSPLASH; JPDWORLD/ STOCK

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ON THE RADAR

Grasslands National Park in Saskatchewan is a beautiful spot for fall stargazing—check out Two Trees Trail and Frenchman Valley Campground for the best car-accessible sites.

Seeing Stars

’Tis the season to marvel at celestial wonders across Canada

By Claire Sibonney

IT’S PRIME TIME for stargazing. Fall is when the nights are longer, the air clearer, and the weather mild enough for revelling in the outdoors. Our country has some of the best venues for viewing the constellations, thanks to Parks Canada, which protects more dark skies than any other jurisdiction in the world. Escape urban light pollution and visit these spots, adjacent to dark-sky preserves (DSPs), for their night festivals, camping sites and astronomy destinations, all geared to sky watchers.

ALBERTA The Jasper Dark Sky Festival (October 13–22), which takes place in the world’s largest accessible DSP, features guided observation tours and speakers, family-friendly activities and live music.

SASKATCHEWAN Grasslands National Park, the darkest DSP in Canada, is a favourite destination of amateur stargazers and professional astronomers.

MANITOBA Spruce Woods Provincial Park was recently designated by the Royal Astronomical Society of Canada as Manitoba’s first DSP for its excellent night-sky readings, astronomy programs and strict guidelines for reducing light pollution.

NIAGARA The Chronos Observatory hosts popular stargazing events on the

grounds of the Calamus Estate Winery. Using telescopes in the observatory silo and vineyard, visitors can immerse themselves in the wonders of the night sky.

ONTARIO Bruce Peninsula National Park is known as “where the Milky Way blankets the sky from horizon to horizon.” Volunteers from Bayside Astronomy offer talks and telescope viewings every Friday and Saturday, from Canada Day until Labour Day.

ATLANTIC Newfoundland and Labrador’s Terra Nova National Park was designated a dark-sky preserve in 2018 by the Royal Astronomical Society of Canada. The annual Night Sky Celebration takes place in late August, but Night Sky Kits, with binoculars and sky viewing info, can be rented all season.

PHOTOGRAPH: STOCKTREK IMAGES, INC./ALAMY STOCK PHOTO

Luke Anderson

A JOURNEY OF A THOUSAND MILES begins with a single step. So said the ancient Chinese Taoist philosopher Lao Tzu. This wisdom is illustrated well in Luke Anderson’s work on StopGap Foundation.

Anderson is a structural engineer, social entrepreneur and the co-founder of the StopGap initiative, which he started in 2011. Now a registered charity, it began as a one-off project— the installation of the first-ever access ramp in Toronto, in front of a shop in the west end. “Navigating the world was very different for me after my spinal cord injury in 2002,” recalls Anderson. After talking to others frustrated by the lack of accessibility in public spaces, he turned his irritation into action. Since then, more than 2,500 StopGap ramps have been installed in 60-plus communities across Canada— at stores, coffee shops and restaurants.

Anderson and his team have garnered many awards, one being the Jane Jacobs Prize, which honours those working toward positive, community-fuelled change. “That lights me up,” Anderson says, “because Jacobs was such a force in raising awareness of the importance of a connected neighbourhood.”

With more than 22 percent of the Canadian population living with disabilities, Anderson believes that disruption is key to generating change. “That usually happens from a grassroots bottom-up approach. And it doesn’t happen overnight. It involves changes in building codes and our own perceptions— and helping us with our biases that are deeply ingrained.” –Staff

Nominate a Localer. Do you know someone who goes above and beyond? We’d love to hear about them. Send nominations to drivenbygood@caasco.ca and they could be our featured Localer in an upcoming issue.

THE ONE

Austin House 8-in-1 Emergency Tool

This best-selling compact device features helpful tools— an LED flashlight plus bottle opener, screwdriver, scissors and more—all integrated into the handle. Designed to throw in the car or pack in a bag to tackle quick fixes and unexpected mishaps on the go.

• flashlight + 7 useful tools in one device

• 2 light intensities—“zoom in” and “zoom out”

Expect the unexpected. Visit shopwithcaa.com to shop emergency items.

StopGap co-founder Luke Anderson (left) is working toward “guiding people into a new era of accessibility awareness.”

Penny’s Motel

SINCE THE 1970S, Penny’s Motel (pennysmotel.ca) has been part of the charming small town of Thornbury, Ont., but it wasn’t until 2020, when new owners renovated it, that it became a destination in its own right. Designed with groups in mind, the motel offers amenities such as complimentary bikes, a bocce court and communal outdoor firepits (s’mores, anyone?). Those planning a relaxing plunge at the nearby Scandinave Spa enjoy an additional discount on room rates. The pet-friendly Penny’s is just a five-minute stroll from the Lake Huron waterfront.

–Beth Hitchcock

INSURANCE

Putting the Toys Away

Proper care and winter storage means a fresh start next spring for your recreational equipment

WELL, THAT WAS FUN—a summer brimming with travel, camping and outdoor adventures with those recreational vehicles, all-terrain vehicles, boats and bicycles. But now it’s time to put the toys away. Properly storing equipment will protect it until you get it ready in spring.

Designed with groups in mind, the motel offers amenities such as complimentary bikes, a bocce court and communal outdoor firepits (s’mores, anyone?)

Bicycles are relatively easy to prep for storage but still require careful attention. Dry the frame and clean the entire bike, particularly the chain. It should be cleaned with either bike-chain cleaner or a brush (an old toothbrush works just fine) and then lubed to protect against air moisture. Store in a warm, dry location, preferably in a bike bag or under a blanket.

Dealing with motorized vehicles is far more complicated, of course. This is owner-manual territory—if you’ve lost yours, go online. Boats, RVs and ATVs share common enemies in off-season storage—moisture, rodents and the cold. Your list of tasks includes draining all liquids and, where applicable, replacing them with antifreeze (consult the owner’s manual for the specific antifreeze required). Also important is sealing the exterior to ward off critters (even for indoor storage), disconnecting batteries and adding fuel stabilizers.

Experienced owners create their own checklist of steps to prep their toys for the off-season. There is plenty to do, but after the thaw, being thorough is worth it.

–Sean Deasy

Protect your recreational vehicles! Speak to a licensed CAA Insurance Agent to review your policy and ensure you have the best coverage at the best rates. Visit caasco.com/insurance for details.

PHOTOGRAPHS: (FROM TOP) DSZC /ISTOCK COURTESY OF PENNY’S MOTEL

Dining alfresco awaits at Penny’s Motel.

A little TLC when the seasons change will ensure future fun.

Toast the Fall

HARVEST SEASON brings a fresh crop of festivals paying tribute to wineries, cideries and breweries in Canada and around the world. Here’s a roundup of destinations this fall for enthusiasts of fine adult beverages (and good food).

Edmonton’s Rocky Mountain Wine & Food Festival (November 3–4), which was launched in 1998, promises a wide-ranging selection of superb wines, spirits and beers, complemented by culinary offerings from local restaurants. A ticket discount is available for groups of 10 or more.

Bring out the lederhosen and rinse out that stein. It’s Oktoberfest (September 29–October 1) at the Regina German Club! Anticipate fun-on-tap for beer lovers plus live music and dancing, as well as plenty of family-friendly events.

Get yourself whisked away to South America this year, without a passport, at the 2023 Winnipeg Wine Festival (September 26–23), themed “Wines of Argentina.” Events will be held at various locations across the city. New and familiar wines will be served at public tastings, special events and a gala dinner.

A celebration of all things local, the Prince Edward County Craft Beer Festival (September 22–23) is the place to savour the area’s small-batch producers. But don’t be misled by the name—spirits, cider and wine are also on offer, alongside delectable fare from food trucks and stalls. The festival’s venue is cultural and arts hub Base31, in Picton.

This fall, Nova Scotia’s idyllic Annapolis Valley hosts the annual Bridgetown Ciderfest, September 7-10. Lovers of all things apple will have their fill again of the season’s bounty— from pies to cider (there will be a cider press on-site). Come for the block party with participating local merchants and food vendors, as well as for the parade, children’s carnival, pie-eating contest, Apple Orchard Walk and the Harvest Dinner.

And remember, before your group hits the road for any wine, beer or cider fest, make arrangements for a rideshare or designated driver.

–Beth Hitchcock

What Songs Do You Road-Trip to, Jully Black?

Jully Black, an inductee of Canada’s Walk of Fame and the renowned “Canada’s Queen of R&B,” has curated her motivational playlist for listening to in the car. “I love to road trip to gospel music,” says the Toronto native who released her long-awaited album, Three Rocks and a Slingshot, in 2022. “Then, about an hour in, a whole new playlist starts of Jamaican dancehall music.”

–Karen Bliss

Lord Do It for Me

Zarcardi Cortez

More Than Anything Sunday Service Choir

Jesus Le’Andria Johnson

Jireh

Maverick City Music

A celebration of all things local, the Prince Edward County Craft Beer Festival is the place to savour the area’s small-batch producers

Made a Way

Travis Greene

Yesterday

Mary Mary

I Can Only Imagine

Tamela Mann

Let Go (feat. PJ Morton & DeWayne Woods)

Bishop Paul S. Morton

Do It Again Elevation Worship

I Travelled Jully Black

Songs may not be appropriate for everyone. Listener discretion is advised.

All Shark No Bite

THE OCEAN’S MOST FEARED PREDATORS—and among the planet’s most threatened vertebrates—need our help. Aboard the research vessel of Atlantic Shark Expeditions (ASE), shouting “SHARK!” scares no one. That’s because spotting the great white is the goal. But these encounters are not merely recreational—guests on the ship are put to work collecting real-world data. They’re led by Neil Hammerschlag, founder of the Nova Scotia-based company, which is permitted by Fisheries and Oceans Canada to conduct ongoing research in the service of shark conservation. Changing perceptions about sharks is a major goal, says Hammerschlag, because “people protect what they love.” Guests can dive with the sharks—safely tucked into a cage, mind you—and take up-close photos. This helps researchers identify individual sharks and monitor the local population. Participants are encouraged to share their photos and observations, feeding a repository of knowledge that can help these mighty creatures endure. This is citizen science at work, funded by eco-tourism—for the love of sharks. –Staff

Book your next adventure! Trips run August through October, leaving from Liverpool, N.S., about a two-hour drive from Halifax Stanfield Airport. $395/person. atlanticsharkexp.com

Changing perceptions about sharks is important because ‘people protect what they love’

Atlantic Shark Expeditions takes shark fans into the blue.

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What’s Your Favourite...?

CAA Member Taylor McMeekin on where to eat in and around Toronto—and where he goes when he needs a break

By Sean Deasy

CHEF TAYLOR MCMEEKIN knows how to serve up Toronto. The new executive chef at The Drake Hotel previously helmed kitchens at The Chase and Mildred’s Temple Kitchen. Formerly with Newfoundland’s Fogo Island Fish, McMeekin now brings his deep passion for local sourcing, sustainability, regenerative agriculture and community support to The Drake’s menus. Here, chef McMeekin shares his favourite eats and things to do in the place he calls home.

What are you reading when you have a minute?

I’m reading Ideas in Food: Great Recipes and Why They Work—a book by husband-and-wife chefs H. Alexander Talbot and Aki Kamozawa.

Where should visitors dine and drink in Toronto?

As far as restaurants go, I would say Dreyfus, which is a French eatery. My favourite bar is Civil Liberties, and the coffee shop would be the café at The Drake. I like Ethiopian cuisine, so I often go to Lalibela, which is in my area.

Where do you take out-of-town guests?

I like taking people around Evergreen Brick Works. There are a lot of different things going on there. The Distillery and Toronto Islands are also must-sees.

Any recommendations for day trips or weekend getaways?

Visit wineries in the Niagara region. There have been a few openings in Hamilton that are making it more of a culinary destination. The Scarborough Bluffs are underrated.

Where is your favourite place to buy fresh food in the city?

Affinity Fish is doing some great things in our freshwater fisheries right now

Affinity Fish is doing some great things in our freshwater fisheries right now. They have a shop on Dundas West that sells sustainably caught fish from Lake Huron, Lake Erie and Georgian Bay.

Since life in the kitchen doesn’t leave much free time, where do you like to decompress outdoors?

I really like High Park. I enjoy hanging out at Dovercourt Park as well. CAA

Taylor McMeekin, executive chef at The Drake Hotel.

Jon Klip and Matt Taylor, Affinity Fish’s co-owners.

A story of journeys into the wilderness of Florida where travelers experience life beyond each person’s wildest hopes and dreams.

Road Trip Adventure in Quebec

When choosing a road trip to remember, look no further than Quebec. From the bustle of city life to adrenaline-inducing escapades, the province of Quebec offers something for everyone.

Every successful road trip starts with a solid itinerary. Here are some thoughts on where to stop and where to stay.

This new book about Florida is available anywhere books are sold.

Set Sail in La Malbaie

Make the switch from the road to the river on a Jet Ski, or take a picturesque hike along the water. Where to stay: Fairmont Le Manoir Richelieu

Take It Slow in Quebec City

Discover this historical city with a day of sightseeing and restaurant-hopping. Bonus: Take the ferry to Lévis and capture magnificent views of the St. Lawrence River. Where to stay: Fairmont Le Château Frontenac

Immerse Yourself in Downtown Montreal

Find shopping and dining options aplenty—plus museums and attractions—all in one energetic place. Where to stay: Fairmont The Queen Elizabeth

Explore Mont Tremblant

Hike, climb or ride a gondola to the summit of this iconic mountain, and partake in other adrenaline-inducing activities in and around the resort. Where to stay: Fairmont Tremblant

Get Outside in Montebello

Get ready to stretch your legs and explore the great outdoors. Play a round of golf at the local green or trek through one of the many nature parks. Where to stay: Fairmont Le Château Montebello

READY TO HIT THE ROAD?

Visit fairmont.com/caa where CAA

Members can save 15% on two-night stays and receive a $50 dining credit at participating Fairmont Hotels & Resorts in North and Central America.

Fairmont Le Château Frontenac

Home Safe

Leave your worries at the door when travelling with these smart home gadgets

By Takara Small | Illustration by Guilherme Henrique

NOTHING RUINS THE VACATION VIBE faster than that nagging feeling. Is the back door unlocked? Will the basement leak if it rains? Smart-home devices help keep tabs on everything, from deliveries to air quality, so you can check in on your phone. Bonus: Many of these items are available at The Source, where CAA Members can save up to 20 percent.

SMART THERMOSTAT

Smart thermostats come with perks that can help you save money. Enable energy-saving settings before departing or use an app to adjust your home’s heat or air conditioning in real time, so you’re in control in case of unexpected weather fluctuations—say, a sudden heat wave, air-quality alert or rainstorm. Try Ecobee Smart Thermostat ecobee.com or Nest Learning Thermostat thesource.ca

INDOOR CAMERAS

Keeping a watchful eye on your home can be as easy as pushing a button with an indoor camera system. These devices can automatically track and record any indoor motion from multiple angles and push motion-sensor alerts to your tablet, smartphone or even smart TV.

Try Wyze Cam Pan v3 wyze.com or Amazon Blink Mini Compact Camera thesource.ca

WATER MONITORS

No need to worry about coming home to leaks or a flooded home. A water monitor can prevent accidents by tracking water usage and humidity levels. It can even detect leaks and turn off water at the source. While extensive in-home systems can be pricey, you can also buy stand-alone sensors and place them in high-risk areas, such as beside your dishwasher or under the sink. Try Moen Flo Smart Water Monitor and Shutoff system moen.com or D-Link Whole Home Wi-Fi Water Leak Sensor Starter Kit ca.dlink.com

SMART LOCKS

A keyless smart lock boosts security with minimal fuss and no log-ins, cables or intricate set-up. Attaching one to the door is simple—some even fit over a standard lock or deadbolt. Most smart locks can be set up for keyless or virtual entry,

so dog walkers, neighbours and family or friends can enter with your permission while you’re away.

Try August Smart Lock Pro + Connect august.com or Google Nest x Yale Lock thesource.ca

OUTDOOR SECURITY SYSTEMS

Smart-home security systems are available in almost every price range. Many are voice-enabled and work with the smart assistant of your choice, be it Alexa or Siri. Some are motion-activated and send alerts to owners when triggered. Those with wireless cameras and battery and solar-panel alternatives are a great choice for renters without access to their electrical wiring or those in need of options for outdoor spaces. Try Arlo Pro 3 Wireless arlo.com or Ring Alarm ring.com/ca

Not even the smartest gadget can replace the watchful eyes of trusted neighbours. Most home insurance policies require that someone checks on your empty home. But keyless entries and two-way communication make it easier to let them in (and remind them to water the plants). CAA

CAA Home Insurance is there to help protect your property, whether you’re home or away. Visit caasco.com/insurance to learn more.

Recycle your Ride

Planning your car’s retirement? Donate it to Kidney Car—Canada’s Choice for vehicle donation.

At a time when we’re all searching for new ways to do good in our everyday lives, The Kidney Foundation of Canada’s Kidney Car program gives us another opportunity to make a positive impact in our community.

By collecting unwanted vehicles, Kidney Car helps thousands of Canadians living with kidney disease. All proceeds go to funding lifesaving programs, including critical patient support, education, organ donation awareness and cuttingedge medical research.

Ready to say goodbye to your faithful ride? Kidney Car’s hassle-free process makes it easy.

Not only will you receive a fast, free tow within 48 hours, but you will receive a charitable tax receipt worth $700 or more. Unsure if your vehicle is eligible? Contact Kidney Car for a no-obligation evaluation. All vehicles donated are recycled responsibly or sold to be reused.

Kidney Car has been a trusted vehicle donation program in Canada for over 30 years, collecting well-loved cars, SUVs and trucks every week from generous donors, like Jean.

“I had an excellent experience donating my old Honda Civic to The Kidney Foundation,” she says. “The person I dealt with over the phone and the driver were friendly and efficient. They arranged for my car to be picked up the next day and the towing process didn’t take very long.”

When you make your vehicle a Kidney Car, you’re choosing to improve the lives of individuals with kidney disease, providing hope for them—and their families—when they need it most.

Learn more at kidneycar.ca or call the Kidney Car team at 1.866.788.2277

Keep on Driving

With preventive maintenance and prompt repairs, your vehicle can last longer than you think

By Wendy Helfenbaum | Illustration by Mike Ellis

ACCORDING

TO A RECENT STUDY by automotive analytics firm S&P Global Mobility, the average age of vehicles in the U.S. is at a record high, at 12.5 years. In Canada, there are more than 26 million vehicles on our roads, and their average age is 11 years, with many of them lasting beyond the 300,000-kilometre mark.

We’re keeping our cars longer for many reasons, the major one being the expense of buying a new vehicle (the average cost of a new car in Canada is now $61,000). So how long will your vehicle last? Part of that depends on maintenance. Maximize your car’s lifespan by staying on top of these important car-care measures.

FOLLOW THE MANUFACTURER’S MAINTENANCE SCHEDULE

Help ensure your car’s longevity with routine and preventive maintenance—including oil and transmission-fluid changes, brake-fluid flushes, coolant exchanges, tire rotations and regular inspections of brake pads, hoses, belts, spark plugs and ignition wires. Consider switching to high-mileage fluids once your car passes the 100,000-kilometre mark. They contain additives that can prolong the age of components prone to wear and tear, such as the engine, transmission and power steering. After about five years, expect to replace your car’s battery, timing belt, cooling and heating system hoses and rubber suspension bushings that can crack with age.

KEEP YOUR CAR’S BODY IN TOP SHAPE

Left unchecked, minor paint chips, scratches and surface rust can compromise and weaken the vehicle’s body and frame. Regular rust-prevention treatment will help—CAA recommends Krown Rust Control. And because Canada’s roads are treated with salt and other chemicals that can damage the undercarriage, have your mechanic check for signs of rust. Wash your car regularly to remove dirt and salt from the wheel housings and door bottoms.

ADJUST YOUR DRIVING STYLE

Hard accelerating and braking or maintaining high speeds can stress your engine. Drive smoothly by braking and accelerating gradually, and avoid potholes. The conditions you drive in can affect how long your vehicle lasts. Driving on steep inclines can strain the powertrain, while excessive idling in traffic causes engine wear. Limit exposure to the elements by parking, whenever possible, in a garage or covered driveway.

REPAIR OR REPLACE WORN PARTS RIGHT AWAY

When your vehicle’s warranty expires, anticipate an average of at least $100 in monthly maintenance costs. Watch for signs that your car needs repairs—say, clunking or squeaking noises, fluids leaking or a burning smell. If you notice any of these signs, call your mechanic or CAA Approved Auto Repair Services facility for their expert opinion. Otherwise, the problem can lead to an expensive bill, or worse—the end of your vehicle’s lifespan. Once you’re spending more than $2,000 per year on maintenance or if a repair will cost more than your car is worth, it might be time to say goodbye.

Winter Battery Tip

As summer comes to a close, it’s important to note that extreme heat can be even harder on a battery than extreme cold. And a battery weakened over the summer will cause you more grief as the weather gets colder, especially if it’s three to five years old. Get it tested and replaced if necessary.

Questions about your vehicle? Ask us anything. Email autoadvice@cassco.ca or call 1-866-464-6448 with question for our experts.

Return to Rome

Venture beyond the traditional tourist sights. There’s much more to explore in the vibrant neighbourhoods of the Eternal City

By Karen Eull | Photography

by Stacey Brandford

TWENTY-FIVE YEARS AGO, I arrived in Rome with an oversized knapsack, a fanny pack of traveller’s cheques and a brand-new art history degree—primed for the wonders of this city. Now, I’m back and I notice that familiar look of determination on the faces of (so many more) tourists crowding the squares. I, too, had an itinerary that stretched from the Vatican to the viaducts. I came, I saw, but was conquered by that checklist. Rome, with its millennia of history and culture, is not a place you can cover in one trip.

This time, instead of queuing to tour ancient sites, my plan is to wander through some of the city’s many districts. There are 22 historical regions, or rioni, in Rome, plus more neighbourhoods in the outskirts, each with its own rich history, traditions and cuisine. Five days are not enough to see them all, but one can comfortably walk through one or two neighbourhoods per day, with plenty of stops for aperitivi and gelato.

(Opposite page) Monti, one of Rome’s oldest districts and the birthplace of Julius Caesar. (This page) The city’s domed basilicas viewed from a terrace at Villa Borghese.

MONTI (RIONE I)

One of Rome’s oldest districts, Monti was once home to criminals, commoners and poor nobles (Julius Caesar was born here, when it was still known as Subura). These days, Monti draws a young, creative crowd that frequents its many lively bars, trattorias and vintage boutiques. There are plenty of hotels here, too, well suited to tourists who prefer a less busy spot within walking distance of the sights.

LANDMARK One of Rome’s four major basilicas, the magestic Santa Maria Maggiore sits at the top of Monti. From there, saunter along Via Panisperna, past Monti’s narrow, winding streets and charming storefronts festooned with trailing ivy and sweetly scented jasmine.

HIDDEN GEM Veer slightly outside of Monti to visit Santa Maria della Vittoria. This 17th-century church houses one the most famous sculptures by Bernini, The Ecstasy of Saint Teresa. Although he was renowned for his intensely emotive art, the artist’s rendition of Teresa of Ávila’s mystical episode was perceived by some as too sensual. The cool, hushed interior of Cornaro Chapel offers the opportunity to enjoy his work without the typical crowds.

For dinner, Romans and tourists alike visit Testaccio, where the food scene is both classic and cutting-edge

TESTACCIO (RIONE XX) AND OSTIENSE (RIONE X)

For dinner, Romans and tourists alike visit Testaccio, where the food scene is both classic and cutting-edge. But it’s worth spending a full day in this neighbourhood. Once an industrial district for slaughterhouses and butchers, Testaccio has many restaurants that maintain a traditional nose-to-tail approach to food, but you’ll find classic pasta and pastries here, too.

LANDMARKS Shop for local produce and traditional Roman snacks at the lively 100-stall Testaccio Market. Then, sample a scoop at Giolitti, one of the city’s oldest gelaterias Head toward Via Ostiense for a look at Piramide Cestia. Rome’s sole remaining pyramid may seem out of place, but it’s an example of the Roman fascination with all things Egyptian during and after the reign of Cleopatra VII.

REST STOP Bars and trattorias abound in Monti, but the good ones fill up fast, so make a reservation. Dine at La Taverna dei Fori Imperiali, which serves up superior home-style Roman classics and warm, attentive service (not a given in Rome), as well as excellent views of the street this restaurant was named for. Go for an after-dinner stroll for glimpses of iconic ancient sites, such as the Colosseum, the Roman Forum and Trajan’s Market.

HIDDEN GEMS Tour Via Ostiense and its side streets to view colourful murals by internationally acclaimed artists, including Italy’s own Blu. The street art extends all the way to Centrale Montemartini, an abandoned power plant that’s now a museum for artifacts from the Capitoline Museums. Here, ancient statues (some unearthed during the rapid industrialization of the early 20th century) are posed against a backdrop of diesel engines and steam turbines, which are also relics of a past era.

Luciano Cucina Italiana, in Parione, is famous for its carbonara.

REST STOPS

Many contemporary restaurants have been popping up in Ostiense—including Altrove, with its multicultural menu and an internship program for young Italians and new immigrants to train with executive chef Barbara Agosti. Or stick with the classics, say, the renowned cacio e pepe (cheese and pepper) pasta at Flavio al Velavevodetto, located on the slope of Monte Testaccio, which was formed by an ancient trash site where Romans piled millions of discarded clay vessels. View the excavated cross-section of the terracotta fragments from the restaurant’s windows.

QUARTIERE FLAMINIO AND VILLA BORGHESE

An outskirt north of the city centre, Flaminio has become a hub for contemporary architecture and art. Southeast of the Flaminio metro stop is an entrance to Villa Borghese, a heartshaped public park spanning almost 200 acres.

LANDMARKS Enjoy a picnic in the Villa Borghese gardens amid a plethora of sculptures and fountains. Book ahead to visit the site’s crowning glory, Galleria Borghese. Situated in a lavish Baroque building, it showcases the Borghese family’s exquisite art collection, comprised of masterpieces by Bernini, Raphael, Titian, Rubens and Caravaggio, alongside numerous classical antiquities.

HIDDEN GEM Museo Nazionale delle Arti del XXI Secolo (MAXXI) is housed in a sculptural concrete building designed by the legendary architect Zaha Hadid that’s as much of a draw as the art itself.

REST STOPS

Consider indulging in a candlelit dinner at Mirabelle, at Hotel Splendide Royal. Or just splurge on an aperitivo at the Adèle rooftop bar. Both venues provide panoramic city vistas that include Villa Borghese and the dome of St. Peter’s Basilica.

The marble pyramid in the heart of Testaccio was built between 10 and 12 B.C. as a tomb for a Roman magistrate.

The hydro-chronometer in the Villa Borghese public park was built in 1867.

(Opposite page, clockwise from top left) Renaissance frescoes at Villa Farnesina in Trastevere; a candy-coloured Fiat on Piazza Venezia; Piazza del Popolo, at the apex of the Tridente area; sculptures at a decommissioned power plant at Centrale Montemartini museum.

(This page, from left) Bitter oranges at Villa Farnesina; a peaceful street in Trastevere.

TRASTEVERE (RIONE XIII)

Cross the Tiber River by way of Ponte Sisto to spend a day meandering through the romantic streets of Trastevere. It’s a popular place, so bars and restaurants get lively at night, but it’s still peaceful in most spots.

LANDMARK Just before sunset, make the long, winding trek up Via Garibaldi to Janiculum Hill, where vendors sell wine, beer and snacks to enjoy while savouring expansive views of the city.

HIDDEN GEMS Visit the palatial Galleria Corsini for its priceless artworks from Italy’s national art collection, including pieces by Caravaggio, Rubens, Fra Angelico and Van Dyck. Across the street is Villa Farnesina, a riverside pavilion with an elegant citrus garden. The interior is adorned with Renaissance frescoes, which include Raphael’s famous Triumph of Galatea.

REST STOPS Sample Rome’s street food—at Supplì, named for the fried rice balls stuffed with cheese, or, at Trapizzino, famous for their doughy pockets filled with eggplant parmigiana or chicken cacciatore.

The popular Trastevere neighbourhood gets lively at night, but is peaceful in most spots

CAMPO MARZIO (RIONE IV) AND PARIONE (RIONE VI)

Three major streets in Campo Marzio—Via di Ripetta, Via del Corso and Via del Babuino—radiate from Piazza del Popolo to define the popular Tridente shopping area. Follow Via di Ripetta into Parione, a historic neighbourhood next to the Tiber River.

LANDMARKS Flanked by the Spanish Steps, Trevi Fountain, the Pantheon and Piazza Navona, Tridente is always bustling, and yet, it’s easy to escape down a side street when you need a break from the crowds.

HIDDEN GEMS Via Margutta, tucked behind Via del Babuino’s luxury shops, is so quiet you can hear the water burbling in the Fontana Degli Artisti, which commemorates the artists who have resided and worked here. Now populated with high-end boutiques and art galleries, this picturesque street became quite exclusive after scenes were filmed here for the 1953 movie Roman Holiday. There’s a marble plaque marking the spot where filmmaker Federico Fellini once lived. Nearby is Museo Atelier Canova Tadolini. Formerly the studio of a 19th-century neoclassical sculptor, this eclectic caffè is packed to the rafters with his casts and sculptures. Enjoy coffee with a cornetto (the Italian rendition of a croissant) at a table wedged between the busts of several dignitaries and an oversized archangel.

Walk along Tiber’s banks and into Parione and get lost in this neighbourhood’s maze of narrow lanes. Then, retreat into Chiostro del Bramante to admire the contemporary-art installations cleverly integrated into the site’s Renaissance architecture.

REST STOPS Parione has many outstanding restaurants and bars. Luciano Cucina Italiana draws crowds for the creamy carbonara of chef Luciano Monosilio, who was awarded a Michelin star when he was just 27 years old. La Pace del Palato—a welcoming family-run trattoria highly recommended by the locals—features creative twists on Roman cuisine and innovative dishes such as a ruby-chocolate sphere with a negroni filling. Grab a late-night gelato from Frigidarium for your walk back to your hotel.

WHEN IN ROME

Italians practise lo struscio—the art of slow living—which is not so easy to do when you’re a tourist with only five days to explore. When I catch myself rushing, I turn off Google Maps and wander. Surprises beckon around every corner in Rome. CAA

A CAA Travel Consultant can help you find your new favourite spot in Italy, plus book flights, hotels and car rentals. Visit caasco.com/travel to learn more.

One of Rome’s oldest bridges, the Ponte Sant’Angelo crosses the Tiber river from Parione to Prati. (Opposite page) English artist Ian Davenport’s whimsical Poured Staircase at Chiostro del Bramante.

FAST TRACK TO FLORENCE

Italy’s speedy bullet trains make it easy to squeeze in a day trip to Florence. And it doesn’t take long to fall in love with the jewel of the Renaissance.

From the train station, it’s a short walk to the basilicas, cathedrals and Ponte Vecchio. Plan on a quick stop at Mercato Centrale to sample pecorino cheeses and balsamic vinegars. In order to catch the breathtaking city views from the top of the Brunelleschi Duomo or to admire Michelangelo’s David at Galleria dell’Accademia, it’s best to book ahead.

Shop for handcrafted leather jackets and shoes at Benheart. Then visit Officina Profumo-Farmaceutica di Santa Maria Novella, one of the world’s oldest apothecaries. Sample a citrus scent crafted for Florentine noblewoman Catherine de’ Medici, once queen of France. This store, workshop and museum includes an ancient chapel and medieval frescoes.

If your train is departing before dinner, grab one of the city’s famous panini to go—perhaps the beef carpaccio-and-pistachio cream at All’antico Vinaio.

With so much to see, it’s tempting to stay longer. But it’s worth the trip for even a few hours in this stunning city.

Southern Comforts

Snowbird season is just around the corner—time to skip town for a warm, sun-drenched destination

By Fiona Tapp and Jacqueline Kovacs

EVERY YEAR , just before the first blizzard hits, Canadian snowbirds swap boots for sandals and head south. If you’re lucky enough to join the flock, here are three popular winter havens to consider—a desert retreat in the U.S., a sunny Central American getaway and an island escape in the Caribbean.

ARIZONA

The Grand Canyon State is a snowbird favourite, offering endless sunshine and clear azure skies, perfect for plenty of outdoor activities. Its proximity to Canada (especially for those out west) also makes Arizona an enticing destination.

STAY

• Options for long-term accommodations vary from luxury gated communities to RV and mobile-home parks.

• Cities on the favoured list of snowbirds include Phoenix, Tucson, Mesa and Chandler.

• Popular spots include Yuma and Sun City, which has eight golf courses and is among Arizona’s largest active adult communities.

PLAY

• Visit Phoenix, the state’s vibrant capital, for its lively and walkable Roosevelt Row arts district and exemplary shopping.

• Tour Old Town Scottsdale, the historic heart of the city. Browse Western-themed stores, high-end boutiques and art galleries.

• Find serenity in Sedona, in Arizona’s high desert, with its stunning red rock formations and numerous nature trails. Take in the swirling spiritual energy of the area’s famous vortexes.

• Arizona has 29 state parks, three national parks and six national forests. Hike, bike or paddle across lakes. Or opt to cross the desert in a hot-air balloon.

• The state shares borders with New Mexico, California, Utah and Nevada, which means many more adventures are just a road trip away.

PLAN

Canadians can stay in the U.S. for six months without a visa. However, the Internal Revenue Service can determine your tax liability via the substantial presence test (SPT), which calculates how much time you’ve spent in the country over the previous three years.

(Above) Iconic sandstone buttes dominate in northern Arizona’s Monument Valley Navajo Tribal Park. (Bottom right) Bischoff’s Shades of the West, in Scottsdale, is an old-style trading post selling handcrafted leather, jewellery and Mexican folk art.

(FROM TOP) WHATYOUHIDE/UNSPLASH ; PETER PTSCHELINZEW/ ALAMY STOCK PHOTO

PANAMA

This S-shaped land bridge linking North and South America is renowned for its natural beauty—pristine beaches, tropical islands, rainforests and majestic mountains. Panama’s low cost of living also attracts snowbirds looking to save on accommodations, dining options and transportation.

STAY

• Choose from a wide range of accommodations, from condominiums in the city and small beachfront homes to island resorts and mountain lodges.

• Plan an indulgent weekend in Panama City at Hotel La Compañía, founded by Canadian developer Chris Lenz. Spanning almost a whole city block, this hotel is comprised of multiple buildings from different time periods, the oldest being the colonial wing, which dates back to 1688.

• Coronado is a popular beach town, about an hour’s drive from Panama City, with plenty of shopping and dining choices, as well as access to medical services.

• For a tropical getaway, head to Bocas del Toro, an archipelago in the Caribbean Sea, world-famous for its biodiversity.

• Boquete, a small town in the Chiriquí Highlands, is known for its cool climate, coffee plantations and dramatic mountain scenery.

PLAY

• In Panama City, check out the shopping, restaurants, golf and, of course, the engineering marvel that is the Panama Canal.

• Tour the historic UNESCO-listed Casco Viejo and immerse yourself in its rich and diverse cultural heritage, including Indigenous roots and Spanish colonial influences.

• Go on a day trip to the mountain resort town of El Valle de Anton, 120 kilometres southwest of Panama City and located in the crater of an extinct volcano. Visit the crafts-and-

With its many vibrant coral reefs, Bocas del Toro is a watery wonderland for paddlers and divers.

“

Panama is renowned for its natural beauty—pristine beaches, tropical islands, rainforests and majestic mountains

food market and the butterfly haven, as well as the magnificent Chorro El Macho waterfall.

PLAN

Canadians can stay in Panama for up to 180 days without a visa. For longer stays, Panama provides a very attractive incentive for relocating retirees, even if they only live there part-time. The Pensionado (Spanish for “pensioner”) program offers discounts of 25 percent off airfare to anywhere in the world, 50 percent off ticket prices to movies and sporting events, 20 percent off medical prescription costs and much more. To qualify, your monthly pension income must be equivalent to US$1,000 or more.

Casco Viejo, Panama City’s historic district, offers four avenues lined with popular restaurants and trendy bars.

PHOTOGRAPHS: (FROM TOP) JACKSON GROVES; BADAHOS/ i STOCK

ST. LUCIA

If you like a little spice to go with the sun for your winter getaway, look to St. Lucia—and not just for the marvellous Creole cuisine. This jewel of a Caribbean island offers myriad experiences both rugged and refined—relaxing sandy beaches, exhilarating epic hikes, topnotch fine dining and a whole lot more. And since English is the official language, navigating your adventures is a breeze.

STAY

• From short-term home rentals to longer stays at sprawling resorts, St. Lucia has accommodations to suit every personal preference and budget.

• Canadian-owned Windjammer Landing has rooms, suites and villas fronting 64,000 square feet of beach, along with water sports amenities and five restaurants.

• Tip: If you have mobility issues, ask how accessible your space is. Many accommodations at Windjammer Landing involve a steep hike from the shore, though shuttles are available.

PLAY

• Upon arrival, start your explorations via the FunToSee Island boat transfer. Take in the lush topography while enjoying music and beverages on deck, plus opportunities to spot dolphins and flying fish—all before check-in.

• Another option for water adventure is a tour with St. Lucia Bamboo Rafting. Ease along the calm Roseau River flanked by mangroves. Arrive at a white sand beach and cool off in crystal-clear waters before tucking into a delicious lunch prepared by a private chef.

St. Lucia’s coastline has many wind-sheltered bays with clear water for snorkelling. (Below) The town of Soufrière on the West Coast of St. Lucia is nestled within view of the Piton Mountains.

• Board Knotty Girl for a speedboat ride to the famous Piton Mountains—a UNESCO World Heritage site—perhaps stopping for some stellar snorkelling along the way.

• No St. Lucia experience is complete without visiting the Soufrière Sulphur Springs, which features the world’s only drive-in volcano, replete with rejuvenating hot springs and mud baths. Follow up with a refreshing rinse at nearby Toraille Waterfall.

• In town for the first half of May? Don’t miss the St. Lucia Jazz & Arts Festival, which features classic jazz, world beats and dancing galore, plus the popular geared-to-all-ages outdoor celebration on Pigeon Island.

PLAN

Canadians can remain in St. Lucia for a maximum of six weeks without a visa. Travellers must show a return ticket and a passport valid for at least three months past their departure from the island. St. Lucia requires visitors to complete an online immigration form no more than three days before arrival. CAA

BEFORE YOU GO

Travel insurance doesn’t usually cover non-emergency care, so schedule health checkups before departing Canada. Ensure that all your documents are in order, including banking information, medical details and insurance forms. Then pack your swimsuit, kiss friends and family goodbye and don’t look back until spring.

Trust a CAA Travel Consultant to help find the snowbird destination of your dreams—and arrange everything from flights to travel insurance. Visit caasco.com/travel to learn more.

and Sounds

Whether you find yourself getting complaints from your family that the TV is on too loud or are constantly asking people to repeat themselves in conversation, it’s time to take your hearing health into your own hands.

While symptoms of hearing loss can vary from one person to the next, living a comfortable life starts with becoming aware of the changes you can experience and how you can manage them. Here are five common signs to look out for.

Ringing in the ears

Hear a whistling, ringing, or buzzing sound? It could be Tinnitus. While this symptom is common, it can lead to sleep issues and even anxiety or depression if left unchecked.

Inability to differentiate sounds

Hearing loss goes beyond having to ask people to repeat themselves. You may struggle to carry on a conversation while in a crowd or public place, feeling as though you’re competing with the distracting noises around you.

Learn some of the common signs of hearing loss Book

Hypersensitivity to loud noises

Sudden loud noises may become startling and anxiety-provoking, even if they weren’t before. This includes fireworks, loud music, construction and amplified sounds at events or theatres.

Mishearing certain words

Looking through the TV settings for the closed captions? Distinguishing between similar words, or even similar consonants like P and T, or S and F, can make everyday interactions a struggle.

Feeling plugged up

If one of your ears feels full or plugged up, be mindful of monitoring the sensation. Over time, this feeling can grow and cause pain.

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While these signs are common among those experiencing hearing loss, they can have a negative impact on your mental health. Combat or prevent these side effects with effective solutions like hearing and medical treatments from experts you can trust.

Be proactive with your hearing health and book a hearing evaluation with Connect Hearing, where CAA Members get their lowest price and other Member-exclusive benefits.*

Buzz Words

From rooftop hives to apiary schools, Canadians in the beekeeping industry are busy sustaining nature’s tiny but mighty pollinators

By Jeremy Freed

WHEN PEOPLE THINK OF BEES, most think of the fuzzy flower-loving bumblebee or the western honeybee, the iconic black and yellow insect that makes honey. These are just two of more than 800 bee species—domesticated and wild—that are vital to Canada’s ecosystems and that commercial farmers rely on to pollinate their crops.

But pollinators of all kinds are struggling. Climate change and parasitic mites have contributed to the deaths of countless domesticated bees in recent years, while pesticides and habitat loss threaten thousands of wild pollinator species—bees, as well as beetles and butterflies.

Here’s the good news. Individuals and groups are busy sustaining these ecological superheroes and spreading public awareness of the many ways we rely on them.

Niagara College, nestled amid the vineyards and farms of Niagara-on-the-Lake, is training beekeepers to meet the needs of a changing world. “We are engaged with all aspects

The colour and flavour profile of the honey will depend on where and when the nectar was collected

of protecting and contributing to healthy bee populations,” says Mylee Nordin, program coordinator for the college’s commercial beekeeping program. “We try to not only equip beekeepers with current best practices, but also provide the tools to adapt to changes they might encounter in the future.” This includes pest-management strategies that don’t harm pollinators, whether wild or domesticated.

Nordin encourages Canadians to support local beekeepers by exploring the diversity of locally made honey. “While we often tend to think of honey as one specific colour and taste, it actually captures a very unique

(Left) Fairmont Royal York in Toronto maintains an apiary on the hotel’s rooftop. (Opposite page, from top) Plates are prepared for collecting honey. A Niagara College student checks hives.

time and place based on where and when the nectar was collected. The nuance of taste and range of flavour profiles will blow people away.”

At Fairmont Royal York, beekeeper Melanie Coates guides guests in experiencing hyperlocal honey via the hotel’s rooftop beekeeping program, which she helped launch in 2008. More Fairmont properties in Canada and the U.S. have since followed suit. The honey at the Royal York, which comes from six hives producing hundreds of pounds of liquid gold each season, is served on the hotel’s charcuterie boards, banquet buffets and even in the locally brewed Apiary Ale. “The early-harvest honey is a little bit lighter and more floral,” notes Coates, who likens honey’s unique flavour profile to a wine’s terroir, or sense of place. “There’s a hint of mint in the Fairmont Royal York honey because there’s mint growing on the roof, and there’s a caramel essence that comes out in the fall.”

In addition to their gastronomic contribution, Fairmont Royal York’s honeybees serve as ambassadors in the world of pollinators, Coates says. They also help people understand why it’s important to protect them, especially with pollinator habitats disappearing across Southern Ontario to make way for highways and suburban sprawl. “It really sparks conversation and engagement— and is just one more touch point that guests can have.”

Entomologist Chris Cutler—a professor at Dalhousie University’s department

of plant, food and environmental sciences—educates students about the importance of bees. He names apples, pumpkins and cucumbers as just a few of the many crops that depend on them. Atlantic Canadians are fortunate, he notes, to be living in a region where much of the land is relatively untouched and has a rich diversity of flowering plants, which is a boon for bees, birds, butterflies and other pollinator species. “There are around 20,000 species of bees globally and we have a few hundred of them here in Atlantic Canada. Most of them do not look like the stereotypical bee and most are solitary ground nesters that do not live in big colonies or produce honey.” Nonetheless, Cutler emphasizes that these bee species provide vital ecosystem services, even though most people are completely unaware of them. You don’t need to be a beekeeper or entomologist to help protect pollinators. There are simple things we can do, says Niagara College’s Nordin. Leave dandelions growing in your yard. Plant a pollinatorfriendly, pesticide-free garden. And cross out raking on your fall task list. Dead leaves provide winter habitats for bees and butterflies. With a little help, our essential pollinators will continue to thrive in the years to come. CAA

JEREMY FREED is a freelance writer whose work explores design, fashion, travel and nature. His writing has been published in The Globe and Mail, Azure, Sharp and other publications across Canada and the U.S.

KNOW YOUR BEES

Here are some of the most common bee species in Canada

European honeybee (Apis mellifera)

Also known as the western honeybee, this prolific pollinator is one of a handful of bee species that produce honey.

Carpenter bee (Xylocopa virginica)

This large, slow-moving species, which looks similar to the bumblebee, builds its nest by burrowing into dry wood.

Bumblebee (Bombus)

A large, fuzzy species, the bumblebee may look cuddly, but don’t get too close—unlike the western honeybee, it can sting multiple times if threatened.

Blue orchard mason bee (Osmia lignaria)

This dark metallic blue solitary species is prized in Western Canada for its efficiency at pollinating fruit trees.

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Going Green

From gravel pit to vibrant social hub, Abbey Gardens brings sustainability and natural beauty to the Haliburton community

By Kate Rae | Photograph by Caitlin Dunlop

ABBEY GARDENS was born from a decomissioned gravel pit transformed—through the hard work of dozens of volunteers—into a lush and vibrant community hub. Old gravel pits often find new life as nature reserves or recreational attractions. In this case, a retired businessman, John Patterson spied a parcel of land in Haliburton, a county about 215 kilometres north of Toronto, and envisioned something transformative. Patterson’s vision led to a not-for-profit destination spanning 300-plus acres, all focused on exploration, education and sustainability.

There you’ll find the Food Hub, a social enterprise and retail space that sells vegetables grown in the gardens and a hydroponic facility, alongside local fruits, baked goods and prepared meals. As well, there are comedy nights, festivals, weddings and even self-guided interpretive trails with signage informing you about the environment you’re exploring. “You’ll see a sign that says, ‘Lift these boards to discover a salamander habitat,’ ” says Ashley McAllister, the gardens’ director of operations and strategic initiatives, “or ‘You’re walking through a tall-grass prairie, a really unique ecosystem that we have managed to replicate.’ ”

This educational approach is a key part of Abbey Gardens, which is committed to the ongoing restoration work on-site. “At the end of the day, we are still greening the gravel pit and bringing it back,” notes McAllister.

None of this would happen without the support of more than 100 volunteers, ranging from the dedicated Food Hub kitchen team to the industrious gardeners. “We have event volunteers too,” adds McAllister, “as some of our festivals can attract over 1,500 people.”

And, unlike many cottage-country businesses that quiet down after the seasonal residents head home, Abbey Gardens is bustling year-round with visitors and locals alike. “We want to be part of people’s every day, yearround,” says McAllister. “You can come and get groceries, you can grab a beer at the brewery, you can see a movie, you can take friends to play disc golf, you can have your wedding here, you can attend a concert. We are a part of the community.” CAA

We want to be part of people’s every day, yearround,” says McAllister

Abbey Gardens is a Member-nominated Good Place. Know of any community organizations that strive to make life better for all? Send nominations to drivenbygood@caasco.ca to share their stories.

Abbey Gardens director Ashley McAllister with produce from the Food Hub, part of the 300-acre educational facility.

Buyers Be Ready

Shopping for a vehicle in 2023 is not like it used to be. Here’s what you need to know

By Graham Heeps | Illustration by Sua Balac

CARS AND TRUCKS are more capable and reliable than ever. There’s a ton of choice, too, with new brands joining established players, especially when it comes to the rising number of electric vehicles (EVs). The problem is finding what you want.

The “chip shortage”—an interruption in the microprocessor supply due to COVID shutdowns—has had a widespread and lasting impact on the industry. A drive past a local dealer over the last 18 months or so would have revealed empty lots where rows of shiny cars and trucks once awaited new owners.

It’s taken time, but according to industry experts, the situation is expected to ease by the end of 2023. That should make new vehicles easier to find and increase the chances of paying at or below the manufacturer’s suggested retail price (MSRP). But don’t expect a quick return to pre-pandemic sales practices. As buyers have become accustomed to ordering from the factory and waiting months for what they want, dealers and automakers have realized they don’t need acres of vehicles on the lot, ready to be sold at a discount.

“Pre-COVID prices are probably gone,” says Kevin Roberts, director of industry insights and analytics at CarGurus, an online marketplace for new and used vehicles. “Part of that is due to additional new features and tech going into vehicles. But automakers say they don’t want to go back to the old style of new-vehicle inventory. Dealers are somewhat happy with the new normal as well, because profitability is up on both the new and used sides.”

TRY BEFORE YOU BUY

The trend to online purchasing accelerated during those pandemic months when visiting a dealer was problematic. Some manufacturers, especially new brands such as Genesis, offer the entire car-buying experience online, with firm

pricing. Most automakers and dealers will facilitate at least some of the process digitally, but beware of the difference between the manufacturer’s build-andprice tools—which display the nonbinding MSRP—and a switch to the local dealer’s website, where the price may be different.

And, as useful as digital tools are, there’s no substitute for checking out a car in person. Getting behind the wheel can help you avoid pitfalls a virtual tour won’t reveal, like whether you can find a comfortable driving position or if the infotainment system is user-friendly. Take someone with you to provide a second opinion on what you see, feel and hear.

“I always advise people to create a shortlist of, say, three vehicles, and then go drive all three,” says Ryan Peterson, manager of automotive services for CAA Club Group. “See what you like and see what fits you.”

THINKING ABOUT PRICE

Consider your budget and how you intend to pay. If financing is needed, know that interest rate hikes have increased the cost of credit and pushed up monthly payments. Longer borrowing terms will reduce the monthly sum but drive up the total cost of borrowing. It’s this number, not the monthly payment, that

should be your focus—how much the car will cost in total. If the answer is higher than expected, reconsider those extras that stretch your budget to the limit.

The supply shortage has made it harder than ever to negotiate on price, but it’s always worth trying. If you’re not comfortable with haggling, an independent auto broker may be able to secure a better deal.

WHERE TO GET ADVICE

The volume of information on new and used cars can be overwhelming. Experienced reviewers in established media outlets—whether it’s a print or digital article or a YouTube comparison video—are most likely to have balanced perspectives. Social media influencers, on the other hand, may be predisposed to say nice things about a vehicle if they’re in a paid partnership with an automaker. Impartial assessments by Consumer Reports (which may be free to access through your local library) are a reputable source of information. And consider practicalities, which you won’t find in a review, such as whether you have easy access to a local dealer for servicing and repairs.

CAA can also help you navigate your car-buying choices. Its automotive advisory service, available by phone or email, is staffed by mechanics and former vehicle salespeople who are ready to answer questions on every aspect of buying and selling a vehicle. (See below for contact details.)

“Members most commonly ask what car they should buy or what their car is worth,” says Peterson. “But EV questions are growing rapidly in number, and we also offer advice on negotiation or explain the fees that are added to invoices.”

CAA’s Approved Auto Repair Services™ (AARS) program also provides peace of mind when you’re shopping for a used vehicle. Certified

independent repair facilities will conduct CAA’s 139-point vehicle inspection service to give you an honest opinion. At a time when used vehicles are in short supply and prices are high, that reassurance is more valuable than ever.

TO EV OR NOT TO EV

Electrification is an emerging topic for new-car buyers. With federal EV sales mandates on the way and rapidly advancing technology, new electrified models—self-charging regular hybrids, plug-in hybrids and full EVs—are reaching the market almost monthly. More affordable models are on the way, but supplies are typically tighter even for conventional, internal combustion engine (ICE) vehicles, especially in provinces that do not offer a local EV purchase incentive to supplement the federal one. If you’re set on a particular vehicle, expect to wait for it.

Is an electrified model right for you? Again, it’s a personal decision, but with some practical considerations. (Visit evbuyersguide.caa.ca for helpful advice.) So-called range anxiety is becoming a thing of the past, with vehicles increasingly hitting the 500-kilometre mark, but it’s true that the public fast-charging infrastructure remains underdeveloped in many areas. (See page 44 to read more about EV battery life.) If you can charge overnight at home, that will be less of a concern. If you only have street parking and regularly drive long distances, a hybrid option might suit you better than a full EV. Think about how you use your car and assess the options accordingly. CAA

GRAHAM HEEPS is a freelance automotive writer based in Calgary. He is a member of the Automobile Journalists Association of Canada (AJAC) and chairs the judging panel for its annual Innovation Awards.

Do you have a question about buying a vehicle?

5 GREAT FEATURES IN NEW VEHICLES

Technology can make our lives easier or complicate it unnecessarily. These five tech features are useful enhancements to your new vehicle.

1

Wireless Apple CarPlay and Android Auto

Integrate your cellphone wirelessly with the infotainment display.

2

Automatic emergency braking

Helps avoid a low-speed collision or mitigate its impact.

3

Sliding rear bench

Low-tech, but ultra-practical, this is a great way to maximize passenger or cargo space.

4

Stolen-vehicle locator

Check out CAA Magazine’s Summer 2023 issue for more on the latest anti-theft devices. Visit caasco.com/ CAA-Magazine/Digital-Edition

5

Automatic updates

Many new cars now receive new features and bug fixes via wireless updates.

Email autoadvice@cassco.ca or call 1-866-464-6448 with any vehicle-related questions.

MEMBER REWARDS, OFFERS AND EXCLUSIVE SERVICES

BACKTO SCHOOL BACKTO SCHOOL BACKTO SCHOOL

BACK TO

SCHOOL

MY CAA

Fall often feels like a new beginning and in many ways it is. The following pages will help set you up right, whether you’re prepping a student for their next step, looking ahead to the changing season or still wringing every last drop from a lingering summer.

See the Back-to-School Guide, pages 42–44.

In the Safe Zone

Everyone has a role in keeping school zones safe

SOME

HEROES

CARRY STOP SIGNS and step onto roads to perform their duties. Others carry backpacks and watch over their younger peers on school buses and around the school.

Thanks to the CAA School Safety Patrol® (SSP) program, young volunteers across Canada in grades 5 to 8 are helping their peers stay safe as they travel to and from school every day.

Sometimes, the job becomes dramatic. One young Ontario School Safety Patroller had to navigate a 911 call to help a bus driver survive an anaphylactic attack. After the paramedics left, she guided the replacement driver to the correct stops along the route for each student.

Most of the School Safety Patroller’s work is watching, listening and leading. Foot Patrollers keep an eye on the roads and ensure all is safe for students crossing. Bus Patrollers work alongside school bus drivers to maintain a safe bus.

Unlike crossing guards, Patrollers don’t direct traffic or accompany peers across the street. Their role is to ensure the roadway is safe before kids cross on their own.

In keeping with SSP’s role as a community program, CAA partners with local police, bus consortiums and teachers to train these young volunteers. The benefits to school and community are huge as the program reinforces safety around the school and on school buses. And for the participating kids, gaining confidence and leadership skills will help them later in life.

Most of the School Safety Patroller’s work is watching, listening and leading

SCHOOL ZONE SAFETY TIPS

Everyone has a role in keeping school zones safe. According to a 2022 CAA survey, the most common unsafe driving behaviours parents have witnessed are speeding, double-parking and stopping at undesignated areas.

Parents

The most important thing for parents to remember is to be vigilant and take your time. Here are more school-safety tips:

• Work out a morning routine that keeps you from feeling rushed or distracted.

• Use designated drop-off zones and obey speed limits and other signs.

• Consider carpooling, walking or cycling to ease drop-off traffic.

Children

Kids too can benefit from a reminder to be on their guard at all times. Here are additional tips to ensure their safety:

• Tell them to make eye contact with drivers to ensure they are seen before crossing the road.

• Plan a route and make sure your children know the landmarks to make their way to school safely.

• Consider using the buddy system, so no one walks or cycles alone.

Everyone

When travelling to or from school, watch for CAA School Safety Patrollers in their lime-green vests, as they play an important role in keeping school zones safe.

Visit caasco.com/schoolzone for more information on keeping school zones safe for everyone.

Class Is In

Get back-to-school-ready with these essentials

CAA PARTNERS HAVE ALL THE GEAR on your school-supplies checklist—quality products to keep your student at the top of the class. Plus, get Memberexclusive savings or earn CAA Dollars® on purchases.

o Laptop

o Tablet

o Headphones

The latest electronics from The Source keep students connected to learning. Save up to 20% in-store and online.

o Markers

o Pencil crayons

o Notebooks

Encourage creativity with art supplies from Staples. Earn 3% in CAA Dollars for purchases through the CAA eStore.

o Backpack

Quality school bags from Roots will stand up to the wear and tear of life in school and beyond. Earn 10% in CAA Dollars for purchases through the CAA eStore.

o Pencil case

o Locker accessories

Students can set up home base in their locker and keep supplies organized with gear from Walmart. Earn 1% in CAA Dollars for purchases through the CAA eStore.

o Lunch kit

o Snack box

Shop Well.ca via the CAA eStore for stylish lunch bags, reusable snack boxes or insulated containers. Earn 5% in CAA Dollars.

Visit caasco.com/shopping for details on offers from all our partners.

Dorm Sweet Dorm

SETTING UP NEW DIGS on or off campus? Here’s how you can embrace personal style while stretching your student budget.

Get tech

Connect with The Source for electronics—including speakers, Wi-Fi range extenders and mobile phones—to keep study sessions (and the occasional party) going. Members save up to 20% on purchases in-store and online.

Lighten up

A stand-out portable lamp from Bouclair adds function and style to dorm life at an affordable price. Members save 5% on purchases in-store and online.

Personal touch

On-trend kitchen and decor items from Stokes help perk up a new home away from home. Members save 5% on purchases in-store and online.

Double duty

Maximize functionality in small spaces with an ottoman from Ashley Canada that doubles as a chair or table. Members can earn 2% in CAA Dollars® when shopping through the CAA eStore.

Put a pin in it

Highlight all the important stuff with a cork-board message centre plus thumbtacks from Staples. Members can earn 3% in CAA Dollars when shopping through the CAA eStore.

Hit the showers

Stock up on bathroom items and cleaning essentials from Well.ca. Members can earn 5% in CAA Dollars when shopping through the CAA eStore.

Snack attack

The Ultimate Dining Card is a reloadable gift card for use at some of Canada’s most iconic restaurants, like Swiss Chalet and Harvey’s, meaning choices aplenty to satisfy cram-time cravings. Members save 5% when purchased online.

Use your CAA Membership card to save or earn CAA Dollars at CAA Partners. Visit caasco.com/rewards to see all our partners plus details on how to access the offers.

Road Ready

Advice for young drivers heading off to school

SO, YOUR STUDENT IS OFF TO POST-SECONDARY.

It’s a big moment and there’s no shortage of planning—and concerns. One worry parents should not have is car care. Make sure your young driver is set for the road to school.

Winter maintenance Ensuring a vehicle is well serviced is key to driving in wintertime without incident. CAA Members rely on CAA Approved Auto Repair Services (AARS™). These facilities meet stringent CAA standards and Members receive a guaranteed 1-year/20,000-km warranty on parts and labour plus 3% back in CAA Dollars® on repairs. caasco.com/AARS

Stay in charge Don’t let your student’s battery power run low. CAA’s Mobile Battery Service will test, replace and recycle an old car battery—from your home or workplace, or even from the side of the road. Delivery and installation are included at no additional cost. caasco.com/battery

The Key to Savings for Young Ontario Drivers

Insurers use age and driving experience as factors when determining auto insurance premiums, meaning rates for young drivers can be several hundred dollars a month.

If you are an Ontario resident and a CAA Insurance policyholder in good standing, your children may be eligible for the CAA Head Start Discount™. This enrolment discount lets young principal drivers in Ontario save 25 percent on their auto insurance premium.

The CAA Head Start Discount™ can apply to a new policy as well as insurance policy renewals.

Interested? Visit caasco.com/insurance/auto to find out more or call 1-855-243-5484 to speak with a CAA Insurance Agent.

Help you can trust “What does that light on my dash mean?”

Soon you won’t be there to field your young driver’s random auto questions. But your student can still get answers. CAA’s team of automotive experts provide Members with free consultation and advice. caasco.com/autoadvice

Add a Member

Help keep new drivers safe on the road by adding them to your CAA Membership as an Associate Member. Remember, CAA protects the person, not the automobile, which means coverage, no matter what vehicle they are in. caasco.com/membership

CAA can help balance a student budget

BUDGETING FOR STUDENTS can feel like a juggling act. Stretch those hard-earned dollars a little further with CAA partner offers. CAA works with partners to provide Members with exclusive discounts and offers that give you a percentage of your purchase back as CAA Dollars®. Whichever way it is, you win. Download the CAA App for a convenient way to track your CAA Dollars and to find partners near campus or home. Keep your membership card in your wallet to show for in-store purchases and don’t forget to ask at checkout if your favourite retailer is a CAA partner (new partners are being added all the time).

Here are some ways you can use your CAA Dollars:

• Pay for or upgrade your CAA Membership.

• Catch a film at Cineplex®. CAA Dollars can be used towards movie certificates purchased at CAA Stores.

• Book a spring-break trip through CAA Travel. Members are eligible for discounts and special offers.

Keep savings handy. Go to caasco.com/app to download the CAA App.

Finding Solutions for Vehicle Theft

From low-tech to high-tech, here are some ways to safeguard your vehicle

A CAR IS STOLEN EVERY 48 MINUTES IN ONTARIO. In 2022 alone, theft surged 50 percent over the previous year, according to the Ontario Solicitor General’s office.

“There is no doubt that vehicle theft has reached a national crisis in this country,” Terri O’Brien, president and CEO of Equité Association, said in a statement. According to the non-profit national organization, which is focused on the prevention of crime and insurance fraud, the most-stolen vehicles in Canada include the Honda CR-V, Ford F-150, Toyota Highlander and Honda Civic. In Ontario, thieves also target the Lexus RX SUV, Land Rover Range Rover Sport and the Dodge Ram 1500 Series pickup truck.

Even if a vehicle has anti-theft technology, thieves can use readily available digital devices to hack its security system by intercepting radio frequency identification (RFID) signals between a vehicle and its key fob. A survey of Ontario drivers by CAA Insurance found only a small portion of respondents are using anti-theft measures—just six percent use a steering-wheel lock, while eight percent use a Faraday box to block RFID signals.

It’s important for drivers to use a combination of theft-prevention techniques— both low- and high-tech—to help reduce their exposure to vehicle theft. Here are some suggestions from CAA Insurance:

• Secure your parked vehicle with a steering-wheel lock, brake pedal lock, or wheel lock (also known as tire lock).

• Use a Faraday box/pouch to store key fobs.

• Lock your doors.

• Install a lock on your vehicle’s onboard diagnostic port (ODP).

• Ensure that items are out of sight and do not leave valuables in your vehicle.

• Park inside a garage if possible.

• If you have multiple vehicles, park the one of lesser value closer to the road.

• Install motion-activated lights and/or a camera on your driveway.

• Stash a GPS tracking tag in your vehicle, so authorities can track it, or use two, placing one where a thief could find it and the second in a well-hidden spot.

• Never leave your vehicle running while unattended.

• Share any suspicious activity with law enforcement.

Finding a solution to the growing problem of vehicle theft in Canada will require time and collaboration among insurance companies, vehicle manufacturers and law enforcement.

If you own a high-theft-risk vehicle, contact your insurance agent or broker to discuss safety and insurance options that are available to you. Taking the necessary steps to prevent vehicle theft may take some getting used to, but anyone who’s been a victim of vehicle theft will likely agree it’s far better than facing an empty driveway.

ANTI-THEFT TOOLS

The CAA Store sells two types of products that can help Members battle theft. The first—RFID signal blockers (also known as Faraday pouches)—keep your digital information safe, so thieves can’t copy the data on your digital key. The Club®, meanwhile, offers a strong visual and physical deterrent by immobilizing the steering wheel. Together, these items can reduce the chance of theft.

Visit shopwithcaa.com to learn more.

How Long Will an EV Battery Live?

Here are the facts about longevity and replacement costs

By Matt Bubbers

YOU’RE INTERESTED in getting an EV, but worried about how long the battery will last. That doesn’t surprise Ryan Peterson, manager of automotive services for CAA Club Group.

“People heard those horror stories about early EVs and they think nothing has improved or changed,” Peterson says. Those types of stories typically make headlines. You may have seen news reports about high-profile recalls to fix issues that could potentially cause EV battery fires.

The reality, however, is that EV batteries have improved a lot—and are proving to be extremely reliable and long-lasting. “EV batteries are designed to last as long as the vehicle itself,” Peterson notes.

With age and use, batteries will slowly degrade, offering less driving range. Exactly how much less driving range you can expect from an old EV battery is the big question.

There aren’t many old EVs on the road and those older models don’t necessarily reflect the most recent battery technology. But even with these caveats, the latest research on EV battery longevity is promising.

A study published in March by Recurrent Motors Inc.—a Seattle-based company that provides independent reports on the battery life and range of used EVs—assessed 15,000 EVs of various makes and models. Among EVs that had covered more than 160,000 kilometres, the majority still had at least 90 percent of their original driving range left. Recurrent’s conclusion: “So far, it seems that EV batteries have much longer lifespans than anyone imagined, since very few of them have been replaced.”

Combustion-engine cars typically last 250,000 to 300,000 kilometres, but according to Peterson, modern EVs could last a lot longer.

If, however, you are unlucky and your EV’s battery needs replacing out of warranty, the costs can be high, varying wildly, from around $5,000 to more than $20,000, depending on the make and model. If you’re concerned, ask your local dealer about replacement costs.

EVs have come a long way and the technology continues to evolve. The path ahead looks bright.

Questions about EVs? Our Auto Advice experts are happy to answer any questions.

Email autoadvice@caasco.ca or call 1-866-464-6448

Stranded but Safe

While awaiting roadside assistance, here’s how to stay out of harm’s way

IT’S THE SCENARIO

NO ONE WANTS

TO BE IN. Your car breaks down on the highway. What to do?

First of all, don’t panic. Then follow these simple steps:

• Turn on your hazard lights, especially at night and in bad weather.

• Get off the road if you’re able and pull onto the highway shoulder as quickly and safely as possible. If you must pull onto the left shoulder, do so as far away from moving traffic as you can.

• If you are broken down in a live lane of traffic, all occupants should remain in the vehicle with seat belts on. Call 911 immediately.

• If you feel unsafe, call 911. They will advise you on what to do. After calling emergency services, call roadside assistance and then a family member or friend.

• To help responders find you, note any major exits, signs or landmarks.

• Stay in your vehicle. If you must get out, make sure it is safe to do so, then exit from the side away from traffic. Never stand behind or directly in front of your vehicle.

• When calling roadside assistance or using the CAA App, be prepared to share your CAA Membership number, cell phone number, your location, your vehicle’s description and the nature of your problem.

Remember, it’s always best to be prepared. Keep calm and cautiously follow these steps while you wait.

Help is on the way.

Visit caasco.com/strandeddriver for more information on staying safe on the roadside.

PHOTOGRAPH: POSSESSED PHOTOGRAPHY/UNSPLASH

Block Party

These RFID-blocking products can help keep your information safe

CHANCES ARE YOU ARE ALREADY FAMILIAR with Radio Frequency Identification (RFID) technology—it enables “tap and go” payments and keyless entry and ignition in some vehicles. It’s even being used in the new ePassports. RFID technology makes life convenient, but as with all chip-enabled data transmission, keeping your identity secure is vital. Do it in style, effortlessly, with these RFID-blocking accessories.

Pacsafe® Metrosafe LS450 Anti-Theft 25L Backpack

Member: $233.99

Non-member: $259.99

This backpack boasts proven anti-theft security measures (slash-proof material, lockable zippers and RFID blocking pockets), interior compartments for stashing gear and a commitment to sustainability (it’s made from 10 recycled bottles).

Austin House Set of 3 Card Sleeves with RFID Protection

Member: $3.99

Non-member: $4.49

Spend less time searching for cards, thanks to the colourcoding on these card sleeves, which fit easily into a wallet.

Pacsafe RFIDsafe® V100 RFID Blocking Bi-fold Wallet

Member: $44.99

Non-member: $49.99

Secure against scan scams and cut-and-runs, this wallet has a wrist strap that auto-tightens if it’s snatched or dropped. The convenient exterior zip pocket means no more fumbling for change.

Swiss Gear RFID Car Key Signal Blocker

Member: $15.99

Non-member: $19.99

This handy twocompartment case prevents key cloning (yes, that’s a thing). The Velcro closure enables quick access, and basket-weave polyester provides a tough but elastic exterior.

Pacsafe® Go AntiTheft Sling Pack

Member: $71.99

Non-member: $79.99

Besides being theftproof, with RFID blocking pockets and material, this bag (available in two colours) is waterresistant.

Hitting the Pavement

Ontarians rank the worst roads in the province

“THIS ROAD IS THE WORST!”

We’ve all said it aloud—even to ourselves when driving alone. CAA gives road users the chance to have their voices heard.

A January 2023 survey of CAA Members in South Central Ontario asked for feedback on transportation and infrastructure, as well as attitudes about road repair.

The frequency of driving daily has increased since 2022, and 59 percent believe road conditions have worsened. Most Members who experienced vehicle damage due to road conditions (85 percent) do not file a claim. Nine out of 10 Members would put up with construction delays if it meant a smoother future.

Following the survey, CAA asked Members as well as the public to vote on which roads in the province set their teeth on edge. So, where are the worst culprits in the region?

Of the top five worst roads, two are in Toronto—Finch Avenue West and Eglinton Avenue West. The others are County Road 49 in Prince Edward County and Carling Avenue in Ottawa. The crown of shame for the region goes to Hamilton’s Barton Street East.

Ontario’s worst roads for 2023

1. Barton Street East, Hamilton

2. Eglinton Avenue West, Toronto

3. County Road 49, Prince Edward County

4. Carling Avenue, Ottawa

5.

6.

7.

8.

9.

10. Hurontario Street, Mississauga Visit caasco.com/worstroads to see how CAA is paving the way for change.

Puzzling Out Battery Replacement

CAA Battery ServiceTM is a convenient way to replace your vehicle’s battery. CAA Technicians will deliver and install a new battery for free, and CAA Members save on the price of the battery1. It’s even easier than this crossword puzzle.

Down:

1. Work is performed by highly technicians.

3. CAA’s battery service is 5. Delivery and installation is .

6. CAA will your old battery.

8. CAA Premium Batteries have a year free replacement warranty.

Across:

2. CAA Members save dollars on the purchase of a new CAA Premium Battery.

4. Old batteries are replaced with CAA batteries.

6. When it’s time to your car battery, call CAA Battery Service.

7. Batteries over four years old need a

CAA’s battery service comes to you.

Need a hand with some clues?

Go to caasco.com/battery for more information.

Don’t Let Rising Costs Get You Down

Here’s how to save on home insurance

These days, staying on budget is top of mind for just about everybody. Fortunately, when it comes to home insurance, there are ways to keep more money in your pocket without affecting your level of protection. A licensed CAA Insurance Agent can help with the coverage you need and advise if any of the following strategies could work for you.

Bundle your insurance: Most insurers offer savings when you have multiple policies with them. When you bundle your CAA Auto and Home Insurance1, you’ll get complimentary CAA Tire Coverage1.

Pay upfront: Paying the entire annual premium at once (versus paying monthly) usually reduces service fees.

Ask about personal discounts: Did you recently pay off your mortgage or secured line of credit? Do you have a good credit score? Discounts often apply when you are claims-free, retired or a mature homeowner. Discuss lifestyle situations like these with your agent or broker.

Use your club connections: Belonging to a club, association, union, alumni group or being a CAA Member can offer you some savings, too. While you don’t have to be a CAA Member to get CAA Home Insurance1, Members can save up to 10 percent2.

Keep your home safe: When you lower risk by taking steps to secure your home—say, installing smoke alarms, maintaining temperature and plumbing systems or having a monitored security system—you may be eligible for rate reductions.

Increase your deductible: A higher deductible may reduce your insurance premium. Evaluate this option carefully, factoring in how much money you can afford to spend suddenly and unexpectedly should you need to make a claim.

Review your house, contents and extras: Annual increases to premiums reflect the rising costs of home building and the replacement values of belongings. Changes to your personal situation could mean you are over-insured—that is, insured for risks you no longer have. Talk to a licensed CAA Insurance Agent or broker to ensure that your coverage matches your current needs. If your property value has decreased or if you sold valuable items that were covered separately (for example, jewellery, watches or coin and stamp collections), you may be able to reduce your coverage.

Visit caasco.com/FallHomeSavings for more information or call us at 1-877-584-7979 to review these and other money-saving ideas on home insurance.

Dangerous Driving by the Numbers

THE SIGHT OF A CAR sailing through a stop sign, the sound of racing engines— these scenarios are all too common in South Central Ontario. This year, market research consultants Dig Insights, on behalf of CAA South Central Ontario, surveyed licensed drivers in Ontario on the driving behaviours they’ve witnessed as well as their own driving.

HERE’S WHAT THE SURVEY FOUND:

87% of drivers identified speeding as a problem.

81% of drivers have seen other drivers speed in the past year, and nearly 38% admitted they also speed.

54% have seen drivers run stop signs and red lights—an increase of almost 8% compared with the survey in 2022.

97% of Ontario drivers have witnessed unsafe driving behaviours this year and 54% admitted to engaging in dangerous driving behaviours themselves. Visit caasco.com/speeding to learn more.

Choose to Cruise

Experience a convenient, hassle-free trip along historic waterways and coastal ports while enjoying luxurious amenities on board.

With more than 60 years of experience, CAA can help you plan your dream vacation. Plus, Members receive exclusive benefits with select cruise partners.

Call 1-844-447-2330 to book your trip today, visit your local CAA Store or visit caasco.com/cruises

Choose to Cruise

Let CAA help you book the vacation of your dreams—and ensure you’re protected all the way

Planning a winter holiday? How about a marvellous floating playground? Amenities on cruises are on par with top-notch resorts on land, plus, there’s a bonus—and it’s a big one. You’ll be visiting several ports, often in different countries. Another plus—you unpack your bags just once.

Anticipate myriad choices when it comes to onboard activities and diversions, enough to suit diverse personal tastes and preferences. Live music and theatre are on offer, as well as spas and pools, alongside sports amenities and world-class shopping. Some ships even host art classes and lectures. Meanwhile, shoreside, well-organized excursions deliver on promises of wonderful immersive experiences at every port, complete with expert guides.

CAA Travel Consultants will present options to help you select the cruise vacation of your dreams and access to Member-exclusive discounts and bonuses. They’ll ensure every aspect of the trip is taken care of, including flights and pre- and postcruise accommodations. CAA Travel can also assist with travel insurance to make sure you have the coverage you need.

Your cruise choices are virtually endless. Here are some favourites to help you decide:

Kids onboard

The fun never stops on Royal Caribbean for the younger set. Swimming pools, climbing walls, minigolf and skating rinks are major draws, as are the onboard larger-than-life mascots from beloved movies, such as Shrek, Madagascar, Kung Fu Panda and How to Train Your Dragon.

Foodies rejoice

Oceania Cruises’ dining venues cater to food aficionados. Look forward to delightful gourmet breakfasts, lunches and dinners, thanks to menus crafted by renowned chef Jacques Pepin. Sign up for a class at the culinary centre and learn from top chefs.

Culture lovers

If you prefer exploring charming ports in the company of small groups, a river cruise would be right up your alley. River cruise ships typically host just 100 to 200 guests and can go where larger ships cannot. Popular destinations include Europe, Southeast Asia, Egypt and the Amazon.

Shore excursions galore

Take your pick from the bounty of river cruise shore excursions. Visit a local vineyard. Tour an ancient castle. Kayak along a calm shoreline. River cruise lines AmaWaterways and Uniworld Boutique River Cruise Collection offer varied active shore experiences geared to a wide range of preferences.

STAY SAFE

Protect your vacation investment with CAA Travel Insurance1. Coverage is important whenever you travel, but especially when you go on a cruise. Multiple destinations and shore excursions means you’ll want to ensure you are covered for any medical emergencies. Make sure too that your valuables are protected by purchasing a Vacation Package Plan. And finally, don’t forget trip cancellation and interruption insurance. A delayed flight may mean missing the ship, which could be more complicated than simply missing the first day of your vacation.

When booking a cruise, speak to a CAA Travel Consultant about securing the right plan to make sure it’s smooth sailing all the way. Remember: Members save 10 percent on travel insurance2.

Start planning your trip at caasco. com/cruises and go to caasco. com/travelprotected for more information on travel insurance.

Taking Care of You

How to use the Maple CAA Member benefit

By Lisa Gordon

DO YOU KNOW SOMEONE who can’t find a family doctor?

Maybe it’s you. According to a 2022 Angus Reid survey, half of Canadians either don’t have their own doctor or, if they do have one, can’t get a timely appointment with their physician. “We know that timely treatment and diagnoses are essential for maintaining good health, but healthcare staff shortages in Canada have made them difficult to obtain,” says Jay Woo, president and CEO of CAA Club Group of Companies. “CAA’s primary mission is Member safety, so we felt compelled to help.”

At CAA, we’re always concerned about Member health and wellness. We look out for you on the road and we’re looking out for you and your family by providing valuable Member benefits.

One of these benefits is access to Maple virtual care, an online service that connects you to a certified Canadian healthcare provider in less than 10 minutes. Our partnership with Maple is just one more way we’re helping to keep

At CAA, we’re always concerned about Member health and wellness

Members safe and ready to enjoy all of life’s adventures. What do Members think? “I absolutely love that CAA and Maple have come together,” said one in a post-Maple service survey. “To me, this feature is worth the price of a CAA Membership alone.” Another summed it up this way: “Excellent service, short wait time and easy to use.”

“I hope everyone stays healthy and never needs Maple,” says Woo. “But in the event that they do, I hope Members will find the Maple service helpful and easy to use. One piece of advice I have is to download and log into the Maple app, so it’s ready for you if you need to use it.”

Why use Maple?

• 24/7 on-demand service

• family coverage

• digital prescriptions

• shareable medical records

• specialist referrals (additional fees may apply)

How CAA Members can use Maple Access Maple through your Internet browser or the app—24 hours a day, 365 days a year.

Sign up now, so you’re ready to access care when you need it. Have your CAA Membership card ready and visit getmaple.ca/caa

When you need care

It’s as easy as logging into Maple and clicking on “Get Care.” Be sure to provide information about current medications and existing medical conditions, so your healthcare professional has the information they need. Within 10 minutes, you will be connected with a Canadian-licensed general practitioner (GP). Your visit will start with secure text messaging with the option of adding video.

Is there a fee for CAA Members to use Maple?

The Maple benefit you receive will depend on your CAA Membership level:

• Premier Membership: Unlimited free general practitioner consults per year, including one in the U.S.

• Plus and Corporate Memberships: Five (5) free general practitioner consults per year

• Basic Memberships: One (1) free general practitioner consult per year

If your household has more than one membership, only one Member needs to register for Maple. You can all use the benefit associated with the highest membership level in your home. Once registered, you can add eligible dependents to your Maple account.

The Doctor Is Online

Meet Dr. Brett Belchetz, co-founder of Maple virtual healthcare

Dr. Brett Belchetz remembers a week when four sick family members began texting him, each asking the emergency room (ER) physician for medical advice. While helping them from afar, Dr. Belchetz realized that a virtual care model had tremendous potential. Fast forward to 2023 and that idea has grown into Maple Virtual Care, an online network of 3,000 certified care providers who deliver online medical services to more than four million Canadians. Here, we connect with Maple co-founder Dr. Belchetz.

CAA: As an ER physician, when did you first realize the need for more accessible primary care?

Dr. Belchetz: When I began practising in 2004, it was mostly critical care patients visiting the ER. Over time, that changed to a point where I was mostly seeing patients with day-to-day issues. They were waiting up to eight hours to be seen for routine things like urinary tract infections (UTIs), rashes and prescription renewals. I would only see them for about four minutes to solve the problem. When asked why they came to the ER, people said they had nowhere else to go.

You had the idea for Maple in 2014. How did your concept become reality? It was clear to me that this idea would make a real difference in Canadian healthcare. But I’m a physician without a tech background. I needed a partner who understood technology and could

build a platform for Maple. Stuart Starr, a friend for 20 years, had built platforms for other start-ups. He loved the idea and was excited to partner with me. The final piece was bringing in our chief operating officer, Roxana Zaman, who had tremendous business and operational experience. The three of us are still working together today.

What are the ailments you see most often and how does Maple resolve them?

We see a lot of UTIs, eye and throat infections, skin conditions, routine bloodwork screening requests and cholesterol checks. It’s easier to say what we don’t do. We can’t listen to your lungs, so respiratory infections are hard to treat. Likewise, we can’t look in your ear to diagnose an infection. Otherwise, our providers diagnose, issue prescriptions to your local pharmacy, order lab tests and send requisition forms to patients. From there, it’s a matter of picking up your prescription or taking your form in for lab tests or X-rays, and so on. The results come back to Maple and we generate a complete record of every visit, which can be shared with your family doctor with one click. It’s very seamless.

Do you have any advice for CAA Members about Maple?

My biggest advice is to try it! We have a great customer support team to help you. And if we cannot assist with your problem, we will advise you promptly. Finally, be sure to fill out your medical history before your visit, and don’t forget to spread the word to other CAA Members about this valuable benefit.

Sending a Sign

How one CAA Member is setting the standard for being a good neighbour.

By Patricia Karounos | Photography by Sandy Nicholson

BEING A GOOD NEIGHBOUR

someone who is committed to helping others and making their community a better place without expecting anything in return—is deeply embedded in the DNA of CAA. So we put a call out to our CAA community asking people to share uplifting stories about acts of kindness they’ve seen or experienced, and nominate the good neighbours in their lives who are deserving of being honoured in some way.

That’s how we came across CAA Member Doug Bower, a kindly 86-yearold Torontonian with a gentle voice and an infectious smile. In 2022, Bower was feeling weighed down by the constant bad news that bombarded him every time he turned on the radio or watched TV. One day, while driving around the city, he came to a stop at a traffic light and the overwhelming negativity washed over him. Instead of letting those feelings fester, he decided to actually do something about it—not for himself, but for anyone who was feeling the same way. “I thought we really just needed some positive reinforcement,” he says.

Above the traffic light, Bower spotted a billboard. It struck Bower that this massive canvas could be an effective way to spread his message—“Do as many nice things for people every day without expecting anything in return”—as far as possible. As soon as he could, Bower paid the fee and booked the billboard for a month. “When I came home and told my wife I had just spent $4,000 on a billboard, she thought I had lost it,” he recalls. Still, she knew there was no

stopping him, and Bower reached out to friends and family members and asked for help. Within a day, he had received enough support to pay off the sign.

It wasn’t long before a sign featuring his heartwarming message—with his nickname, “Grover,” and a matching email address also on display—went up. Bower’s billboard quickly caught the attention of passersby and news outlets like CP24 and CBC. He received over 140 emails sharing feedback and simple messages of thanks for helping to spread positivity. He responded to every single one. The billboard “made people say ‘I can do that’ or ‘I should do that more often,’” he says. “Or it even just made them smile.”

This kind of good act is the norm for Bower, who has been following the advice on his billboard for decades without even thinking about it. The first time he can remember noticing the impact of being a good neighbour was at a grocery store 25 years ago when he came across an elderly woman pushing her cart while trying to use a cane. So Bower stopped to help her. “She looked at me and said, ‘That is the nicest thing anybody has ever done for me,’” he says. “I couldn’t believe how a simple gesture could make someone smile so much and make me feel so good. From that day forward, I have tried to do something nice every day, even if it’s just a smile.”

Bower is the epitome of a good neighbour—always showing up for others out of kindness and embodying the values of CAA. To others hoping to do the same, Bower has a simple message: “Keep inspiring people about the good they can do and continue to spread the word.”

DIY Kindness

Making a difference in your community is actually pretty easy, according to Doug Bower.

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Pay attention to what’s happening around you. “I try to look for people every day and offer a friendly gesture or something that makes their life easier,” he says.

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Remember that you don’t have to be constantly performing grand acts to be a good neighbour. Something as seemingly small as holding a door open can go a long way.

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Increasing a sense of community can be as easy as striking up a friendly conversation with your neighbour. “It makes my day,” Bower says.

Kindness dates back to the origins of CAA, which was founded by Dr. Perry Doolittle in 1903 to advocate for connecting people through safer roads. Since then, putting other people first has been passed on to everyone in the CAA family, from dedicated Associates to loyal Members. It’s just more proof that positivity attracts positivity.

Do you have a Doug Bower in your own community? Scan here and tell us about the good neighbours who make a difference in your life.

Essential South Africa: From Cape Town to Kruger

September 7–21, 2024 | 15 Days

Local Community and School Visit

From sunset safaris to one-of-a-kind eco-experiences, it’s impossible not to fall in love with South Africa on this breathtaking journey. Start in Cape Town with a tour that includes the Castle of Good Hope and Company’s Gardens, an oasis in the city. Memorable excursions abound, including a tram ride to the top of Table Mountain and a trip to Boulder Beach to see the world-famous colony of penguins. Visit Oudtshoorn, the ostrich capital of the world, before arriving in Knysna to explore the wondrous Cango Caves. At Karongwe Game Reserve, near Kruger National Park, spot the “Big Five” – lions, leopards, elephants, rhinos and buffalo – during your luxurious tented safari stay. End in Johannesburg and tour landmarks like the Mandela House.

CAA Member Pricing

$11,089

CAA Member-exclusive Benefits

• $25 CAD Beverage card†

• 50 CAA Dollars®^

• 25% savings on CAA Travel Insurance◊

Package Includes:

• Airfare from Toronto to Cape Town and return from Johannesburg to Toronto

• Flight from Port Elizabeth to Johannesburg

• 4-night stay in rst-class accommodation in Cape Town

• 1-night stay in rst-class accommodation in Oudtshoorn

• 2-night stay in rst-class accommodation in Knysna

• 1+1-night stay in rst-class accommodation in Johannesburg

• 3-night stay in rst-class accommodation in Karongwe Private Game Reserve

• Breakfast daily, 8 lunches, 11 dinners, 1 snack and 1 tasting

• Land transportation via rst-class motorcoach

• All bridge, ferry and road tolls

• Sightseeing and entrance fees as per itinerary

• Local English-speaking guides

• Hotel porterage of 1 suitcase per person

• Prepaid gratuities

• Destination transfers

• CAA Host (Requires a minimum number of participants)

Thailand Adventure: Temples, Elephants and Beaches

January 31–February 13, 2024

14 Days

Discover the rich history and culture of Thailand on this wide-ranging 14-day adventure. Start in Bangkok and tour many of its magni cent temples. See the Grand Palace, which once housed the country’s royalty, visit Wat Phra Kaew to admire the Emerald Buddha then experience the bustle of the picture postcard-perfect oating market. Move onwards to the north of Thailand to visit the temples of Chiang Rai, then Chiang Mai where a Thai cooking class and your Extraordinary Experience – a private visit to an elephant sanctuary – await. Finish in Phuket and tour pristine beaches, see a sea gypsy village, participate in Lunar New Year celebrations and visit James Bond Island by speedboat. The possibilities are endless.

Sun-drenched Gold Coast: Extended Stay Australia

February 28–March 22, 2024

24 Days

Escape for an extended trip to Australia’s sun-drenched Gold Coast. You’ll start your once-in-a-lifetime getaway in bustling Brisbane, the capital of Queensland. There, enjoy a day of curated experiences with a local guide. Take a sightseeing tour of Queensland’s capital, then visit Mt. Coot-tha, a lookout with spectacular views of Moreton and Stradbroke Islands. Next, get up close to Australian wildlife at the Lone Pine Koala Sanctuary, home to over 130 koalas. Here, you’ll get an opportunity to feed kangaroos and wallabies, observe platypuses and watch birds of prey in action. Top off your day with a leisurely cruise back to the city on the scenic Brisbane River. Then, you’re on your own for two weeks to explore the awe-inspiring Gold Coast, with its spectacular stretch of beaches, however you wish.

Iconic Buenos Aires and South American Cruise

March 1–19, 2024 | 19 Days

Platinum Journey to the Red Rocks

September 28–October 4, 2024

Be prepared to be impressed by this extraordinary itinerary with a balance of indulgence, excitement, wonder and relaxation including a unique train journey aboard Rocky Mountaineer® Contact your CAA Travel Consultant for more details.

Set sea for the voyage of a lifetime on this 19-day South American adventure. Start in Buenos Aires, known as the “Paris of South America” for its stunning architecture, rich cultural heritage and creative culinary scene. Here, explore iconic sights, including historic Plaza de Mayo, the colourful La Boca neighbourhood and elegant Recoleta district. Experience traditional Fogón Asado, a delicious Argentinian style of BBQ. Then it’s time to board the Sapphire Princess® for a two-week cruise around Cape Horn and the Strait of Magellan. Ports of call include Montevideo, Puerto Madryn and Punta Arena, before disembarking in Santiago. Keep an eye out for Chile’s Amalia Glacier along the way.

Book with peace of mind

– all booking deposits are fully refundable up to the time of the nal payment.††

is one per person, in Canadian funds and has no cash value. ^To earn and redeem CAA Dollars, you must be a current CAA Member over 18 years old in good standing. CAA Dollars will be credited at time of departure. Visit caamanitoba.com/caadollars for more information. ◊CAA Travel Insurance is underwritten by Orion Travel Insurance Company, a CAA Company. Applies to CAA Manitoba Members in good standing. 25% savings is made up of a 10% Member savings as well as a promotional 15% savings when you purchase an Extraordinary Explorations tour through CAA Travel. Offer valid until December 31, 2024. Savings apply to the total premium excluding applicable taxes. Minimum premium applies. Visitors to Canada Insurance savings limited to the promotional savings. Certain exclusions, limitations and restrictions apply. Subject to change without notice. A Medical Questionnaire may be required to purchase travel insurance. ††Decision to book a non-refundable air fare or ights outside the group block, advance seat selection, independent arrangements (hotel, tours, shore excursions, private transfers, etc.) may be excluded from any refund. Please ask a CAA Travel Consultant for further details. Extraordinary Explorations vacations are organized and booked by CAA Travel (South Central Ontario) Inc. and CAA Manitoba (“CAA Travel”) on behalf of CAA Club Group (o/a CAA South Central Ontario and CAA Manitoba). ®Extraordinary Explorations is a registered trademark of CAA Club Group.

A taste for storytelling

We’re sharing stories about Canadians making a change that ripples across the country. For this inspiring filmmaker and habitual explorer, caring means sharing

By Sean Deasy | Photograph by Danielle Tocker

CANADA IS A BOUNTY of delicious, untold stories, says Felipe Gomez. And he’s driven to uncover and share them. In fact, he has already started.

Gomez, a Chilean-Canadian filmmaker, is also known as Felipe the Explorer. The tag couldn’t be more apt. “I was born with a heart for songs, stories and cycling,” he says, “and they’re all fuelled by my love of food and family.”

His cinematic quest gained momentum in 2016 with the Bike and Bass Tour, which combined music and a cycling expedition to bring art and culture to rural communities in northern Saskatchewan.

Then, as part of a government initiative to promote the province, Gomez became 2021’s Saskatchewanderer, travelling in the CAAbranded wanderer-mobile to film his journey for a broader audience. It spawned a passion for indigenous cuisine.

His most recent venture is the web series Big Heart/Small Town. In it, Gomez and co-host chef Jodi Robson (a member of the Okanese First Nation) explore Saskatchewan’s Indigenous food traditions by taste-tripping through the province.

“Canada is made of many small places,” notes Gomez. “Putting them at the centre of our storytelling gives people a chance to experience places they’ve never even heard of.”

The program spotlights individuals dedicated to preserving Indigenous recipes, and Gomez intends to take the series nationwide. “We’re aiming to feature stories from communities across the country.”

Get ready for some delectable tales. CAA

Do you know of a Canadian who deserves to be recognized for doing good in their community?

Send us their story at drivenbygood@caasco.ca and they could be featured in an upcoming issue.

Wherever your travels take you, take time to appreciate the beauty of Canada's natural playgrounds. Then help preserve them by recycling your batteries. Used batteries contain toxic materials that can cause ecological harm if they end up in landfill, so they should never be thrown out. Call2Recycle makes it easy to recycle them instead, with over 10,000 convenient drop-off locations across Canada.