Quick Service Restaurants & Coffee Shops
The Complete Technology Solution fifteengroup.co.uk
Who we are Fifteen Group work with Quick Service Restaurants and Coffee Shops across the UK, delivering simple, effective and efficient technology solutions. We understand how complex and frustrating a new store set up or refurbishment can be, so we design our technology solution around specific needs and requirements, taking the stress and frustration away. Our dedicated team of key account managers, IT engineers and technical support assistants, are here to make the store set up process, a stress free one and the post installation technical support, accessible and effective.
We have the expertise, a UK based service desk and the full capabilities to meet your requirements, however complex they are.
With a proven track record in delivering on time, every time, work with us and each store will always be Smarter through Technology.
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Our mission
Through strong customer relationships and a clear company ethos, we work together to provide bespoke, innovative and flexible solutions. We listen to the customer, we understand how their organisation works and with our expertise, strong ethics and commitment to designing, delivering and supporting technology solutions, we ensure businesses and organisations are always Smarter through Technology. We never give the customer a problem and not only do we satisfy customer expectations, we work to exceed them.�
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What we do Fifteen Group provide the complete turn-key technology solution for Quick Service Restaurants and Coffee Shops. Quite simply, we take the headache away from new store set ups, by managing separate providers and taking ownership of the installation and beyond. We start with a new build or a site refurbishment, work with architect’s drawings and third party vendors, and install: • Lines and ADSL/Fibre Connection
• Digital Menu Boards
• Network Cabling
• Fire Alarms and Commissioning
• IT hardware • EPOS Systems
• Security and Intruder Alarms, including 24/7 remote monitoring alarm and key holding
• Back of House IT
• CCTV
• Digital Signage
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How we support We don’t just leave it there … With a dedicated phone number and email address, store members can easily access technical support from 8am to midnight 7 days a week. What aspects of technical support do we assist with?
Tills
Card Machines
Kiosks
Back of House Software
Laptops
And much more … Our service desk is a facility that enables team members in each store to be able to access that crucial technical support whenever it is needed. We resolve those issues, keeping disruption to the store’s operations to a minimum.
ifteen Group maximises the operational F efficiency of each store at all times.
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How we’ve delivered
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Teaming up with Fifteen Group on our second BEAR store gave us a positive, straightforward experience, which was invaluable to us. Fifteen Group was consistently responsive and offered helpful technical advice throughout the entire process.
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Working with Fifteen Group has been pivotal to ensuring the right technology solutions are in place for each restaurant, ongoing technical support is available and it is easily accessible to store members. Mo Boussada, Franchisee Owner T Bello Group Limited
Michael Thorley, Operations Director, BEAR Coffee Company
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As a franchise owner who manages a number of stores throughout the UK, working alongside Fifteen Group has been invaluable and a great asset to us as we pursue growth in the Coffee Shop sector. Arjun Patel, Business Development Manager, QFM Group (Costa Coffee)
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Our partnership with Fifteen Group has gone from strength to strength. As a franchise owner of multiple stores, Fifteen Group worked with us on the development of the KFC stores throughout the UK, providing the full technology solution from store set ups to ongoing store support. Dr Kishan Patel, Business Development Manager, QFM Group (KFC)
New Store Installations
How we’ve supported
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I’m only hearing good things. The stores are impressed with how we are taking their issues away from them and following it through. Lynsey Galley, Operations Director 1st Rate Investment (UK) Ltd (KFC)
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I would also like to add how unbelievably helpful Fifteen Group has been today. The team has been chasing a supplier for me so I can focus on the store and James has been calling me with updates throughout the day. I am confident that in the future issues will be resolved quickly, if we are using Fifteen Group. Store Manager, Taco Bell
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From data cabling, W-Fi, CCTV and alarms to printer installation and IT support, Fifteen Group design, delivers and expertly supports each store, and so no matter what technical issue the team is experiencing, it’s resolved as quickly as possible with minimal impact to each store’s operations. Arjun Patel, Business Development Manager, QFM Group (Costa Coffee)
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Fifteen Group works alongside each store, so team members have access at all times to any technical assistance they require. Fifteen Group has regularly gone above and beyond to help and support the KFC stores, by working with third party suppliers in ensuring stores are able to meet demand at all times. Dr Kishan Patel, Business Development Manager, QFM Group (KFC)
Supported Stores
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Through strong customer relationships and a clear company ethos, we work together to provide bespoke, innovative and flexible solutions.�
KFC, Deansgate, Manchester 10
Taco Bell, Rockingham
Taco Bell, Irvine, Scotland
KFC, Rotherham
Costa Coffee, Broughton Lane, Sheffield
Nathan’s Famous, Southampton
Costa Coffee, Broughton Lane, Sheffield
KFC, Milton Keynes
KFC, Ingleby Road, Bradford
Telecoms & Mobile
Network Cabling
Intruder Alarms
Communications Systems
CCTV Systems
Fire Safety
Your Contacts Rob Adams Company Director rob.adams@fifteengroup.co.uk Karen Sutton Business Development Manager karen.sutton@fifteengroup.co.uk
info@fifteengroup.co.uk fifteengroup.co.uk
MH2, Park Hall Business Village, Stoke-on-Trent Staffordshire ST3 5XA
Information Technology
Software Development
Access Control