September 2020 Florida Fire Service Magazine by ffca

THE PUBLICATION

OF THE

FLORIDA FIRE CHIEFS’ ASSOCIATION

September 2020 • VOLUME 28 NUMBER 9

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Florida Fire Florida Fire Fire Chiefs’ Florida Fire

Service is the monthly publication of the Chiefs’ Association, provided to Florida Association (FFCA) members, by the Chiefs’ Association.

Florida Fire Chiefs’ Association 221 Pinewood Drive Tallahassee, FL 32303 Phone: (850) 900-5180 Email: info@ffca.org • www.ffca.org FFCA Staff Wm. Ray Colburn - Executive Director & CEO Denise Holley - Office Manager Scott Leisen - Marketing Director Ngoc Huynh - Conference & Events Director Donna Chason - Administrative Assistant Liz Aperauch - Administrative Assistant FFCA Board of Directors Ty Silcox - President Douglas Riley - 1st Vice President Reginald Duren - 2nd Vice President Darrel Donatto - Immediate Past President Julie Downey - Secretary/Treasurer Ryan H. Crawford - Northwest Region Director Carlos Aviles - Northeast Region Director Terry Wooldridge Jr. - East Central Region Director TBD - Southeast Region Director Ian Kemp - West Central Region Director Michael Murphy - Southwest Region Director Wm. Ray Colburn - Executive Director & CEO Cindy Morgan - Foundation Chair Leland Greek - Senior Member

FEATURES

Ten Minutes a Day Will Change Your Life . . . . . . . . . . . . . . 6 Effective Communication: The Engine that Drives the Organization . . . . . 8 What Are We Giving Our

New Officers? . . . . . . . . . . . . . . 14 Delray Beach Lifeguards Plunge to Ocean Depth’s for Training . . . . . 24 Hazmat Awareness Training

for Firefighters . . . . . . . . . . . . . . 26 USAR Task Force 4 Weathers Storm 28

FURTHERMORE Now it Has a Name . . . . . . . . . . .10 Meet the Chief . . . . . . . . . . . . . . .12 Meet the PIO . . . . . . . . . . . . . . . .16

Department Spotlight . . . . . . . . . . .20 Featured Vendor . . . . . . . . . . . . . .22

Editorial Submissions magazine@ffca.org (850) 900-5180

Osceola County Honors 911 First Responders . . . . . . . . .30

Advertising Scott Leisen, Editor in Chief scott@ffca.org (386) 717-0055

High Angle Technical Rope Rescue .32 Pasco County Announces Rollout of DECON 1 Program . . .34

Subscription rate for members is $36, which is included in member dues. Archived electronic monthly editions of Florida Fire Service magazine are available at www.ffca.org. Log in as a member and click on the Publications tab. Florida Fire Service September 2020, Volume 28, Number 9 USPS # 016-759

Periodical postage paid in Daytona Beach, Florida, and additional post offices. POSTMASTER: Send address changes to Florida Fire Service, 221 Pinewood Drive Tallahassee, FL 32303. Statements of fact and opinion are the responsibility of the authors alone and do not imply an opinion on the part of the officers or the members of FFCA. Copyright 2020 by the Florida Fire Chiefs’ Association. All rights reserved. Materials may not be reproduced without written permission.

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Polk County Utilized Video and QR Code Technology to Improve Training36 In brief . . . news from around the state . . . . . . . . . . . . .38 Calendar of Events . . . . . . . . . . . .46 Advertisers Index . . . . . . . . . . . . .46

By Rick Spence, FFCA Chaplain

requently people ask me about reading the Bible, particularly when they get one for the first time. It can be very difficult and time consuming to read the Bible from beginning to end. One of the things I have learned, and been taught over the years, has to do with practical Christianity. That is very simply, living your life as Christ did. Helping, loving, and serving others is how Jesus lived his life and this is spelled out in the Bible. I also know that there are a lot of people who do not share my faith, or have no faith at all. However, the Bible is full of practical wisdom and direction for everyone, regardless of their faith, or lack thereof, about how to live your life as a positive and productive member of society. The Old Testament book of Proverbs and the New Testament book of James are two of the best examples of how-to books that were ever written. With just 10 minutes of reading a day, applying these lessons WILL dramatically change your life in a positive way. The book of Proverbs was written around 950 B.C. by King Solomon, the son of King David and who is believed to be the wisest person who ever lived. Proverbs is a collection of “pithy sayings” that give life hacks and encourage living by wisdom. There are 31 chapters in the book of Proverbs, one for reading each day of the month. Each chapter will take approximately 5 minutes to read. There is advice on how to get along with others (Pro. 16:7, 25: 21, 22), the perils of dishonesty in business (Pro. 11:1, 15:27), raising children (Pro. 20:11, 22:6), injustice (Pro. 17: 13, 15, 28:5), gossip (Pro. 17:9, 26:20), hard work (Pro. 14:23), showing favoritism (Pro. 24:23-25), patience (Pro.

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14:29, 17:27), excessive talking (Pro. 10:19, 17:28), being generous (Pro. 11:24, 19:17), arrogance (Pro. 16:18, 26:12), anger (Pro. 15:18, 22:24-25), and laziness (18:9). There are even instructions on finding a wife (Pro. 18:22, 31:10-31) and about rolling your eyes (Pro. 30:13). The New Testament book of James is another example of advice for practical living, not theoretical knowledge. James was the halfbrother of Jesus and did not become a follower of Christ until His resurrection. He believed his brother was truly crazy for declaring himself as the Messiah. James only began to believe after he saw his brother raised from the grave. His book was written for early Christians about how to outwardly express and live their faith in a visible manner. James espoused that your faith has no value unless it is accompanied by good works. This was also the first time in this culture where women were given equal status to men. Prior to this, women were viewed as property and treated as such. James encourages us to remain steadfast under trials (Jam. 1:12), cautions us against showing partiality (Jam. 2:1-9), discusses the power of prayer (Jam. 5:13-18), taming our tongue (Jam. 3:5-12), and how to show our faith through works (Jam. 14-26). Finally, two of my favorite passages in all the Bible are from the book of James. James 1:19,20 discusses being quick to listen and slow to speak, and James 1:26,27 defines what is pure, true, and undefiled religion. If you were to read one chapter each day from the book of Proverbs (31 chapters, 30-31 days/month) and one chapter each day from

the book of James (five chapters, five business days/week) you will see your wisdom grow and relationships change in a significantly positive way. This is not something I have read about, it is something I have firsthand knowledge of and cannot encourage you enough to put to the test. What do you have to lose; other than 10 minutes? Lastly on a slightly more somber note, I would be tragically remiss if I did not mention that this month marks the 19th anniversary of the attacks against our nation on September 11, 2001. It seems as time goes on, the significance and impact of that day takes a lesser role each year. That p day not only changed Rick S ence our profession, it changed our lives, it changed our nation, and it changed our world. • On that fateful • FF in CA day, America lost 343 C h a pla FDNY firefighters, 23 NYC police officers, 37 NY Port Authority officers, 2606 civilians in the World Trade Center towers, 265 passengers and crew on 4 planes in NYC, Washington DC and Shanksville, PA, along with 55 military personnel and 70 civilians at the Pentagon. Since that time, over 2000 first responders who were confirmed to be at Ground Zero have died from cancer. Several thousand more are in various stages of battling cancer. WE WILL NEVER FORGET!! I pray that we truly will never forget. As illustrated in these two books, the best way to avenge those who were lost is to live a life helping, loving, and serving others.

By Dr. Eric Smith, EFO, Assistant Professor of Public Administration, Barry University

t first glance, the above assertion seems like a no-brainer, everyone knows (or should know) the value of communication, with respect to organizational health. Unfortunately, however, many organizations are dysfunctional and even toxic due to a lack of effective communication. As one of the leaders and decision-makers of your organization, it is important that you ask yourself a few key questions about your organization’s ability to communicate across all levels: 1. Is your organization suffering from a communication disconnect? 2. If so, why is this disconnect happening? 3. How can it be fixed? If your organization has a constant problem with inaccurate or distorted information filtering down through the organization, you likely have communication problems. It is very difficult to achieve the mission and goals of the organization without a reliable communication loop. Traditionally, the American fire service has used a “top down” model of communication. Under this model, information originates at the top of the organization and trickles down through middle managers to subordinates on the lower rungs of the organization. A major problem with the top down model of communication is that it only goes in one direction. Problems surface when the message is not clear or is misunderstood as it passes through the various levels of the organization. A very good illustrative test of how messages can be distorted or misunderstood is to pass along a simple innocuous verbal message to one of your subordinates. Have that subordinate pass the message to the next level, and so on and so forth. By the time the message gets to the bottom rungs of the organization, the message will likely be much different from the original information. Although written communication can often 8

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be more reliable than other forms of communication, it still has drawbacks. Does everyone understand the written communication? Maybe not. Written communication has no nuance and can be ambiguous. Written communication also is only as good as the person writing it. We know what is in our head but putting those ideas or concepts on paper is often not as easy as one would think. Even face-to-face verbal communication can be misunderstood or misconstrued if the message is not clearly presented. Fixing organizational communication problems can be difficult, but it is doable. For communication to be effective, it must move in both directions, top down and bottom up. Additionally, steps should be taken to ensure that information is understood before it is passed along to the next level. Many organizational mistakes are the result of one or more groups either not understanding the message or misinterpreting the intent of the message. The proliferation of email as a communication tool has resulted in a landslide of information. Some would argue that the ease of using email has caused many of us to be in a constant state of information overload. In many cases, email is the main form of organizational communication. Email is a good way to pass along simple, generic information. However, email is a bad way to distribute complex information or messages that may be misunderstood or acted on incorrectly. There is no secret formula to becoming a good communicator; it begins with mastering the basics: 1. Know your audience. Do not assume everyone has the same level of training and experience as you. Inexperienced subordinates may require a more comprehensive approach to information dissemination and feedback. More experienced subordinates will generally require

less information and feedback. Although this approach sounds simple, it has one potential drawback. Your less experienced subordinates will likely welcome as much information as you can provide; while your more experienced subordinates may bristle at your communication attempts, feeling that you are trying to tell them how to do their job. Again. Know your audience. It takes patience and practice. 2. Know yourself. Are you uncomfortable with face-to-face communication? If not, why? For any number of reasons, many people have trouble articulating their message in one-on-one or group settings. 3. Watch your body language, facial expressions, and tone of voice. The quickest way to kill your message is to show anger, impatience, or boredom. Ironically, you may not even be aware that you are submitting a negative vibe. People notice negativity very quickly and often respond defensively. 4. Turn your smart phone on silent and leave it in your pocket. There is nothing more offputting than trying to communicate with someone while they are scrolling through emails and texts. 5. Try to wean yourself off using email for every communication. If face-to-face communication is not possible, rather than sending an email, pick up the telephone and call the person. One of the cruel E ri c S m i t h ironies of the electronic information age is that the exchange of information has devolved • • through the Ba rr y U n i v e r sit y deterioration of verbal communication skills. Try turning off your smart phone or laptop for a few days and try actually talking to someone. You may find it very rewarding.

Now it has a Name By Joseph A. LaCognata, Chaplain, Fire Rescue Support

ccording to the American Foundation of Suicide Prevention’s most recent statistics, 47,173 Americans died by suicide in 2017.1 That same year, according to the Firefighter Behavioral Health Alliance, 103 firefighters died by suicide; more deaths than in the line of duty.2 I’ve taught these statistics for years, helping to sound the alarm about the struggles we are facing not only across our country, but specifically in the fire service. The conversation has changed from

•

denying there were any issues to openly talking about the challenges. But for me, everything recently changed. No longer were there statistics and demographic information. Suicide had a name. On Tuesday, October 22, firefighter/EMT Emilio Rivera of Marion County Fire Rescue died. Emilio had served with the United States Marine Corps for four years prior to joining our department. He was tough, rugged, energetic, hard charging; everything you desire in a firefighter. He had a wonderful smile and always greeted you with a firm handshake and a respectful tone. He was the guy on the radio who ended his transmissions with the word “over” (once a Marine, always a Marine!). Emilio died of wounds to his soul from the battlefields of Afghanistan. Wounds to his heart from the streets of Marion County. Wounds to his spirit from living the daily challenges of life. Sadly, Marion County Fire Rescue has joined a club that no one was looking to become a part of. We now are among those departments across the country that have experienced the loss of one of our own by suicide. But it’s what we do next as an agency, as the fire service in general, that will define us. Proverbs 24:16 says, “The godly may trip seven times, but they will get up again.” It’s time to get up! Time to stand for and with h A. La C ogna one another! We have the wonderful se p ta Jo opportunity and incredible responsibility to be there for each other. You are your brother’s and sister’s keeper! There is no one better than someone like you to understand what someone like you is going Fir through. Reach out to those in need. Reach t eR or escue Supp out if you are in need. Very few can truly say “I understand” when talking about the struggles Emilio faced. But for those of you who can, we need to hear from you. Help us understand. Help us know how to help. Help us to never have to put a name to this again. You can find out more about Chaplain Joe and Fire Rescue Support by visiting www.firerescuesupport.com. 1 https://afsp.org/about-suicide/suicide-statistics/ 2 https://rudermanfoundation.org/white_papers/police-officersand-firefighters-are-more-likely-to-die-by-suicide-than-in-line-of-duty/

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•

This article originally appeared in the November 2019 issue of Fire Service Magazine. It is being reprinted this month as September is Suicide Awareness Month and as Marion County Fire Rescue prepares to recognize one year since this happened.

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Meet Chief

the

Vince Felicione, Fire Chief/Fire Marshal, City of Stuart Fire Rescue

Fire Service Tenure: 25 years Career Journey: Started as a volunteer firefighter, began career as a firefighter trainee and rose through the ranks to become Fire Chief. Form of Government: City Commission-City Manager Sources of Funding for Jurisdiction: Ad Valorem, Fire Assessment, Contractual Agreement Population served including square miles covered: 17,000 and increases to 21,000 in season. Currently 6.25 square miles. Composition of Department: An ISO Class 1 rated department. 24/48 shift schedule, Two Stations, 48 career personnel including staff and Fire Prevention. 98% certified as paramedics with all front-line apparatus ALS level. Department Equipment: Freightliner Rescue Ambulances, Pierce Quantum Engines and Quint, HME MiniPumper, Tahoe IC vehicle, M1078 High Water Vehicle/Brush Truck, Support Staff Vehicles.

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Call Summary: In 2019 the Department responded to 6175 alarms. What is the most challenging issue facing your department today: Retaining personnel seems to challenge most smaller departments as it is very difficult to compete with the budgets and pay ranges of larger departments. Describe your management style: I would describe my style as hands on, strict but fair. I have been in our department my entire career and have held every rank up to Fire Chief. I like our personnel to know I have been in their shoes and want nothing more than to make them and our department better every day. Does your department have a formal, long-range strategic plan? We do not have a formal, long-range strategic plan; however, our short-term strategic plan and goals have been very successful in the last few years. How have current economic times impacted your department? Anyone who has been in the fire service for any length of time understands there are ups and downs with economic cycles. Some years we have been very fortunate and others not so much. The impact we see in these uncertain times is government’s conservative approach to long term economic expenses.

Explain how you are doing things differently because of the economy? We are being cognizant of the economy and uncertain times by being aware of our spending and focusing on the needs of our department. What challenges do you see facing the fire service today? The fire service has become very competitive. It is a challenge for smaller to mid-sized departments to compete with the wages and budgets of larger departments. It is unfortunate that the driving force seems to be money. Departments must be creative to find ways to make themselves attractive to the mindset of today’s workforce to retain quality employees. What do you look for in a new recruit? We look for a variety of traits in a new recruit. We look for the tenacity of the person, their willingness to work with a team, and their desire to be the best they can be every day. How do you view training? I have always been very big on training. I have prided myself throughout my career, regardless of what rank I held to take every opportunity as a training moment. There are times for formal training evolutions and there are multiple moments throughout a day to train on something and get better. Training is what keeps up safe, sharp in our skills, and makes a person in this career better. Do you have a close working relationship with your neighboring departments? Absolutely. I am very grateful for the close working relationship we have with our neighboring department. We cover sections of each other’s jurisdiction and work side by side on multiple calls almost daily. We are always available to do anything the other needs and I greatly appreciate that relationship. What’s the future for the fire service as you see it? I see great things ahead for the fire service into the future. With the advancement in vehicles, equipment and PPE, the fire service can continue to provide the outstanding service to our communities as we have for generations.

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By Joe Manning, Assistant Chief of Training and Safety, Largo Fire Rescue

hen someone scores well enough on a promotional process and is next in line for the promotion, are they ready? What have we done to prepare them for the next step in their career as a company officer? Have we given them all the tools and knowledge to be put into the position of leading a crew? Have we set them up for success in their new position, or are they going to have to figure it out on their own? Some of those who are sitting on the promotional list could be seasoned veterans who have years of experience riding in the right seat as an acting officer, or they could be the person who just finished the class requirements and time on the job requirement to get a seat at the process. Both of these individuals have what is required to do the job of Fire Officer but are they prepared and ready for this change from “Buddy to Boss”. These newly promoted officers will be embarking on a journey in which their choices will determine whether or not they will be a sucessful and well respected officer. Making the transition from Firefighter or Driver Engineer to Lieutenant is the next step in progression for many. The years of preparation and working toward their personal goals is finally a reality. This next step can be scary and life changing, but it can be successful and rewarding when given the proper skillsets and training prior to the big move. Scoring high on the promotional list and getting selected for the promotion is just the first step in their new journey. The changes that will come next will 14

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tend to be drastic but necessary for their future success. Receiving a new assignment will probably be shocking as the change from their shift and station that many have spent years at. Being put in charge of a crew and apparatus that is new to them is all part of this new journey. The next few months will be a trial and error and learning phase as they work to get to know their new crew, apparatus, station and first due response area. But that is just a small piece of the new job requirements that have been bestowed on them in their new role as Lieutenant and Leader. So, as Training Officers what we are giving to our new Officers is extremely important as we strive to set them up for success. We recently had a promotional process, and through this process had the opportunity to promote four new Lieutenants. I found this to be a great opportunity to present them with a 40-hour new Lieutenant Orientation Program to prepare them for their new assignment, and next progression within the organization. The program consisted of items that current Lieutenants felt would be beneficial, as these were things that caused them stress and confusion as they worked through their first few months and years in the position. Each department will have their own internal and external needs, but this is a good outline to help get you started on developing a successful program for your organization. First, we had a Badge Ceremony (extremely important to acknowledge) to start the week off

with all the Administrative Chief’s and on-duty District Chief’s. This was followed up with meetings with each respective Administrative Chief and a summary of their responsibilities, and a set of expectations for the new Lieutenants. The rest of the week was filled with the following: • Fire Prevention Ride Time • Dispatch Observation • Training Your Team • Target Solutions Documentation/ Reports • Scene Size Ups/ Reading Smoke • Tactical Scenarios • Leadership Scenarios • Conflict Resolution • NIFRS Report Writing • Department Forms • Evaluations • Disciplinary Reports/Forms/ Process • Lunch with new crew • District Chief Meeting and Ride Time The above list is a quick look at some items we felt that would set our new Lieutenants up for success as they make the transition from “Buddy to Boss”. This is not an allencompassing list and will not work for every organization but can be a template for a beginning. If you’re not preparing or training your up and coming new officers, you are setting them and the organization up for failure. The feedback I have received on the program we delivered earlier this year has been positive, and I wish you all the same successes we as an organization have experienced with setting our new Officers up for success.

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Meet

PIO

the

Bethany Alex, Public Information Officer, Martin County Fire Rescue

Describe your PIO philosophy. My philosophy on my operations as a PIO is one easily compared to building a house. First the concrete foundation obtained in answering those most basic “who, what, where” questions we eagerly secure answers to in any given circumstance. Next, is building the frame and supporting structure – PIOs, at rudimentary level, continue to build their message by gathering details on current situation status, departmental operations in response to the incident, and what actions the public may need to take at that time. Preliminary messaging may occur at this time, especially when breaking information becomes pertinent to disseminate. However, where my PIO philosophy differs is in making a house a home. My PIO philosophy is highlighted in my desire to tell the story, to be impactful, to be someone who understands. As a PIO, I know my duties are to inform, and, often times when citizens or communities are under the stress of an emergency, they grasp for any viable information that may aide in their understanding of the situation at hand; they search, beg, and clutch onto the basic details that

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September 2020

explain what happened, why it happened, and how to mitigate further victimization of the situation. It is here, in developing and illustrating the story of those impacted, where I believe the skill of a PIO shines. It is my job to explain my agency’s response efforts. It is my duty to help those impacted and the community around them to best make sense of an emergency. But mostly, it is my responsibility to help victims in emergency situations feel like their experiences are valid and that their strife is understood. What is the most challenging issue facing the public information function today? The biggest challenge PIOs face is managing it all and managing it all effectively. As a PIO, I believe it is our responsibility to not only communicate important incident and community-impacting information to media and other publicizing outlets, but also exchange dialogue with citizens regarding agency-provided support. Often times, we see an agency’s PIO(s) managing not only local media representatives and social media platforms, but also spearheading interdepartmental notification systems, department program marketing, external community webpages, and so on and so forth. Managing all of the resources for dissemination of public information is daunting, to say the least. So how do we manage it all? How do we best collaborate the minimal resources we are given - be it manpower, access to content, etc.? Being a PIO in the digital age where instant gratification is the expectation, is the biggest challenge. How has public information changed? To my point above, the digital age has shifted public information exponentially. In today’s era, information must be quick, easily digestible content accessed by a mere swipe of a finger. The focus of public information has transposed from stories and written pieces, to notifications and minimal characters, all while the expectation of information delivery remains stagnant. PIOs are consistently tasked with expressing the integrity of the agency, the impact to the community, and even the intent of the story through streamlined expressions, organic images, and brief statements. Although this change has shifted the operation of PIO work significantly, public communication strategies benefits from the advances. Public messaging in the digital market has expanded audience reach drastically without impacting costs significantly. The opportunity for reach and impression has the potential to soar, allowing each message’s consumption value to be par none. With an estimated 3.5 billion users on various social media platforms, neighborhood information applications, and other quick-click news sources, PIOs have the ability to provide and maintain public awareness with a greater impact due to this change in public information delivery. What skills do you feel a PIO should possess? Verbal Communication By definition, a PIO needs strong communication skills – we are the vessels carrying impactful information needing to be messaged, regardless of the circumstance. Strong verbal communication skills expand beyond being well-spoken during an interview, a presentation, or even a phone call. It is the variable in the communication equation that facilitates efficiency. To possess strong verbal communication skills, is to be confident in your message; speak clearly, present concise ideas, and translate your operational message in an easily digestible way to the public. Intuition What I describe as the communication within, having sharp intuition genuinely makes decision-making, leadership, and critical thinking processes instinctive, enhancing the efficiency and effectiveness of communication processes, especially when in emergency settings.

Compassion For the community, we are a voice they hear, the face they recognize, and the author of hope when information is critical. For our crews, personnel, and colleagues, we are the storytellers. To all, we are the driving force behind feeling understood and well represented. Compassion gives PIOs the ability to distinguish anotherâ&#x20AC;&#x2122;s feeling or thinking through observation and active listening, and in turn, communicate appropriately. What are some unique aspects of your PIO function? Martin County Fire Rescue is comprised of multiple different operations including emergency management, fire suppression, emergency medical transportations by ground and aeromedical helicopter, telecommunications, fire inspectors, ocean rescue, and various support roles. In addition to representing all aspects of this organization, I believe what makes my PIO function unique is that I am the first and only PIO this department has had. While the basic operation of information dissemination is parallel to many other PIOs, I believe I am tasked with a unique responsibility to build and market the existence of the PIO position with both the department, and the Treasure Coast community. With the inception of this position being so recent, there comes an inherent requirement to immediately show the impact from staffing a full-time PIO. This factor comes as both a barrier and a challenge; as a young professional with strategic communication and fire service experience, I had been able to operate on an already strong and well-established foundation for public information release. In my new position, I am finding myself having to go back to the basics, building the role amidst the challenges culture. In doing so, I have developed a stronger appreciation for the work I am doing and the community in which I serve. I am proud to be the chosen professional to pave the way for future successes and expansion. What do you think is the most challenging issue facing the Fire Service? The emergency service profession is filled with individuals who innately put others before themselves; they run into burning buildings to save a life, they embrace traumatic situations and put themselves in dangerous life and health situations. Yet, a challenge I have observed is that when it comes to admitting their own need for service. I have found it gets swept under the rug, disregarded, and even discounted by themselves, their peers, and agencies as a whole. As a PIO in the fire rescue field, I have inherently taken up an additional responsibility to protect my agencyâ&#x20AC;&#x2122;s crews, highlight their selfless service to the community, but also acknowledge when their

needs are not being recognized. Telling the story while respecting the struggles of human life is a task resulting from this challenge that directly impacts how I choose to operate. Fire service is what they do, not who they are, and I will forever vouch for the role of father, wife, sister, and friend to be prioritized. Although great strides have been made to improve physical, mental and behavioral health of fire service professionals, we have just begun the initial steps in a marathon of organizational change that supports those who protect us. What changes do you think are coming to the Fire Service? It can be said that while the tactics in dealing with emergency incidents may lack redundancy, the common goal of all fire service officers and leaders is that, whatever the incident presents, the situation must be resolved in the most effective and efficient manner. Applicable in both administrative and operational capacities, furthering impactful leadership in the fire rescue field is necessary to promote safety, strong and independent decision making in the field, as well as job satisfaction. As the fire service continues to evolve, leadership is anticipated to continue progressing alongside technological developments, occupational duties and work environments. With more observation and research in effective leadership, I believe the fire service will see more strong, authentic and progressive leaders at various levels, aiding in success with desired goals and department ambitions, while maintaining a dedication to service duties keeping communities safe. Whatâ&#x20AC;&#x2122;s the future for PIOs? The future of PIOs is ever evolving and one that requires someone to be a forever student in a coalition of individuals supporting each other. PIOs are constantly learning advances in technology and applying that to our messaging strategies. We are engulfed in societal expectation and, in turn, required to help our organizations meet the new norms. While we work individually in our respective markets, fields, and communities, it is important to have mentoring programs, support and resources of collective PIOs. Groups and memberships, such as the Florida Association of Public Information Officers (FAPIO), that give development and coordination opportunities across a wide range of subjects with various professionals is essential in building stronger public information systems within our communities and across a wide range of disciplines. The future for PIOs is not dependent on history; our future relies on the willingness to continue growing, persevering, and being a trusted public servant through the test of times.

Visit us at WWW.FFCA.ORG

uly 2020 marked the 40th Anniversary of East Manatee Fire Rescue District, a 100 square mile special taxing district in Manatee County Florida. It began in 1978 when the construction of Interstate 75 south of Tampa was extended. The Braden River Volunteer Fire Department and Rescue Squad was formed providing fire and rescue services to eastern Manatee County by a group of residents who recognized the need in this growing area. Volunteers were established, securing a fire station was next. In the early 1980’s, the District secured A lease for $1 per year their first station known as “The Tin House”. This “House” was a pole barn with a tin roof and a dirt floor. All needed equipment was handed down by other local and state agencies, causing the volunteers to inherit a nick-name “The Tin House Orphans”. In July 1980, the Florida legislature created the Braden River Fire Control and Rescue District. In 1981, through a donation from Anthony Rossi, owner of Tropicana Products, new firefighting gear was purchased. In 1982,

the District purchased land to build a fire station, which was completed later that year. By 1983, due to growth, the Board of Fire Commissioners decided to hire a full-time Chief. Henry Sheffield was hired as our first paid career employee and became our first retiree in 2007. In 1988, the District became a combination department when the first paid firefighters were hired. Over the next fourteen years, 30 full time firefighters on 24 hour shifts and civilian administration personnel were hired. A second station was built in 1997, a third in 2000, and a fourth in 2002. In 2005, Governor Jeb Bush signed legislation changing the name to the East Manatee Fire Rescue District which better represented the area served. The District acquired property for Station 5 and purchased 20 acres for the future headquarters complex. In 2006, Station 5 opened and was dedicated to Chaplain Richard Kirby. In 2008 an Administrative Headquarters was constructed, in 2010 a central fire station, training grounds were added in 2013, then a four-story training tower in 2017.

In June 2020, Station 7 was opened and dedicated to the late Chief Henry Sheffield and the construction of Station 8 began. In August 2020, preparation began for the merger of East Manatee Fire Rescue and Myakka City Fire Control District, slated for October 2021. Currently, East Manatee Fire Rescue District has 7 stations, 96 employees with 27 firefighters per shift operating 6 engine companies and 2 ladder trucks. The District has grown from a volunteer brigade operating out of a pole barn to 7 fully staffed stations providing fire, medical, technical rescue, and hazardous materials response to over 80,000 residents.

1st Built Fire Station in 1982

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exipol serves more than 2 million public safety professionals with a range of informational and technological solutions. Created in 2003 by two attorneys (and former law enforcement officers), Lexipol was born from a vision of a better, safer way to run a public safety agency. It was a perfect combination: Bruce Praet’s courtroom experience representing public safety agencies and Gordon Graham’s foundation in risk management principles, including a unique approach to training he created while at the California Highway Patrol. From that foundation, Lexipol grew to form an entire risk management solution for public safety and local government. We started by developing comprehensive, continuously updated policies for public safety agencies.

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Then we added services such as such as online training, grant services and an electronic policy management platform, as well as the digital communities FireRescue1, EMS1, Police1, Corrections1 and Gov1. We’ve grown a lot from those first days when Bruce, Gordon and few other early believers wrote policies on their days off. Today, Lexipol is backed by the expertise of 320 people with more than 2,075 years of combined experience in constitutional law, ADA and discrimination, labor negotiations, civil rights, incident management, hazmat and a whole lot more. That means no more trying to figure out policy and develop training content on your own. You can draw on the experience of our dedicated team members who have researched, taught and lived these issues. Our customers choose Lexipol to make an investment in the safety of their personnel, their agencies and their communities. We address issues related to policies and training that create substantial risk, including: • Inconsistent and outdated policies • Lack of technology to easily update and issue policies and training electronically • Difficulty keeping up with new and changing legislation and practices • Inability to produce policy acknowledgment and training documentation • Unfamiliarity of city legal resources with the intricacies of public safety law

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By Dani Moschella, Public Information Officer, Delray Beach Fire Rescue

ver wish you could visit another world, even just for a few minutes? The Atlantic Ocean provides the perfect training ground for lifeguards from Delray Beach Fire Rescue’s Ocean Rescue division. Spending time underwater improves their cardiovascular fitness, but it’s just one component of their unique training regimen. Mile-long swims. Beach runs. Diving down to touch the sandy ocean floor. Walking underwater with weights as long as possible on one breath. It all adds up to strong and ready lifeguards who are physically prepared for any rescue situation. Lifeguard Julia Sheffer, 25, Sheffer has been doing the job for five years and recently captured photos of the underwater training. While the environment can be calming – near silence and the blissful feeling of flying under the surface of the vast ocean as dolphins, sea turtles, tarpon, rays and schools of fish or a shark swim by - lifeguards are always aware of potential danger. There might be predators, bad weather or currents that can bend a body into a pretzel or “rough surf that can tower over you like a building, dropping buckets of water that feel like blocks of cement,” she said. Those hazards can slow down a rescue if a lifeguard isn’t ready for them.

“In all that chaos, we too, are scared, and although we may have fear, we will never panic,” Sheffer said. “That is why we practice putting ourselves in the middle of the ocean’s madness.” DBFR Ocean Rescue lifeguards take the job and the training seriously, constantly working on rescue skills, as well as physical fitness. Each of the 13 full-time and 18 part-time lifeguards is a licensed emergency medical technician. They train daily as a group, often completing long runs and swims before they open the towers, checking the water conditions for the beach patrons. They take the rescue boards out and paddle for miles to push their limits. They free dive, surf and body surf during storms to get comfortable being tossed around in the waves. They push themselves, increasing their heart rates to simulate exertion during a rescue. They run medical drills in and out of the water, as well as rescue drills with single and multiple victims using several different pieces of equipment. The beautiful aquamarine water off Delray Beach in southern Palm Beach County has tested their training this summer. A busierthan-normal Atlantic hurricane season has churned up the water, and lifeguards have had rip currents - narrow, powerful streams of water heading away from the beach after waves break - to contend with. Such currents are

dangerous to swimmers, quickly pulling them out to sea, often before they realize what’s happening. Time and again, Delray Beach Ocean Rescue lifeguards have plucked swimmers in distress from uncertain fates. Such rescues are not as easy as they sound. Delray Municipal Beach spans one-and-onehalf miles of South Florida coastline and welcomed approximately 3.2 million beach visitors in 2019. A weekend in the cooler months could mean 25,000 people playing in the surf. That’s a lot of people to keep an eye on. “The lifeguards’ fitness is the most important aspect to their jobs” said Ocean Rescue Chief Phil Wotton, who has been a lifeguard since his first week out of high school in June 1984. With the help of a captain, three lieutenants and an administrative assistant, he runs the busy division. “It is their ability to run from the tower and swim in challenging conditions, determined to get to the bather or bathers in distress before submersion,” Wotton said. “The training required to perform the job effectively requires constant maintenance. I often say to the staff, ‘you’re either collecting a paycheck or you’re living the lifestyle.’ Those who are passionate about the job are taking advantage of every opportunity they can to better themselves physically.” Visit us at WWW.FFCA.ORG

Important on Every Call: Hazmat Awareness Training for Firefighters By Bruce Bjorge

he tones in your firehouse go off and you anticipate more information to follow: a motor vehicle accident? EMS call? Food-on-thestove fire? While your mind races to prepare for the response, there’s a key factor you may be missing: Is hazmat involved? Hazardous materials training is a fact of life in the fire service, but too often, we complete our annual refresher and move on without fully appreciating the importance of early recognition of hazmat. It isn’t a regular consideration for many of us and it isn’t top of mind on every call. But it’s a mistake to relegate

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September 2020

hazmat considerations to calls identified as hazardous materials incidents. Unfortunately, this may mean that firefighters will discover the hazmat risk only after experiencing the direct effects at a scene. Instead of being reactive when hazardous materials are discovered on the scene, we can be proactive and begin with a hazmat assessment. If there’s no concern after an assessment, we can continue with the response. If we identify a threat, we can take steps to treat those who have been contaminated, move others to safety and avoid contamination for

our crew members. Ultimately, we never want to walk into a situation unprepared and unaware of the potential risks. If we assume there is no hazmat risk, we may further complicate the emergency. Understanding the Risks in Your Community Hazmat awareness training for your firefighters should be centered on the risks present in your community specifically. Know what you face, review information from your fire prevention division and perform inspections and walk-throughs of facilities to gain a strong understanding of industries in the community.

Potential hazmat risks can arise from transportation, which is prominent in almost every community. Motor vehicle accidents, shipments of hazardous materials and leaks are possibilities all firefighters should be aware of and prepared for. Industries such as manufacturing and pharmaceuticals often contain solvents and utilize complex chemical processes that could lead to a hazmat incident. What chemicals exist in what quantity and how are they stored or transported? Understanding these risks and how they exist within your community is the first step to being prepared when the time comes. Hazmat risks can exist on any call. Firefighters may enter a home on a routine medical call and skip the hazmat assessment, missing that the illness is caused by carbon monoxide poisoning and exposing themselves as well. Including an evaluation for the presence of hazmat in your initial analysis of the situation enhances your safety and the safety of the community members you serve. The biggest challenge we face as first responders regarding hazmat is walking into a situation unaware and exposing ourselves to dangerous and harmful materials. When first responders are exposed, we cannot effectively

respond to hazmat situations. Addressing Risks Through Hazmat Awareness Training Once we understand the risks, we can develop response procedures and build training methodologies on a solid foundation. This starts with compiling our knowledge of community risks and analyzing them. Likely, your city has plans in place for any large-scale hazmat incident, but does your team know what their response should be within it? Think through how to respond to different hazmat scenarios and integrate these actions into your training materials. Determine if training at the hazmat awareness level is sufficient or if your community will require firefighters trained at the operations or technician levels. Incorporate hazmat awareness into recurring, topical training such as motor vehicle accidents. Emphasizing the need to take hazardous materials into consideration within various training scenarios will reinforce the need to apply it in every emergency response. When reviewing materials, determine how your team traditionally responds and how that approach may need to change to address potential hazmat risks. For example, firefighters should make it a general practice to approach each scene from an uphill position and avoid areas with leaking fluids. Enter a scene with the knowledge there may be a hazmat risk and be ready to respond appropriately. Approaching Hazmat Awareness Training Hazmat awareness training for firefighters can be provided by a combination of online learning and scenario-based training. Online

courses can provide a sound basis for understanding of toxicology, hazardous materials, first responder safety and best practices. Ensuring your firefighters have a firm grasp on these concepts will help them implement appropriate responses in training and on calls. FireRescue1 Academy has recently added new Hazards and Hazmat courses to address these issues. While many firefighters may view hazmat as an afterthought, it should be a consideration in every emergency we respond to. At the very least, we need to be training our firefighters on how to evaluate incidents for potential hazmat risks. We must not go in unprepared and unaware. Bruce Bjorge is a senior account executive for Lexipol. He has more than 34 years of fire service experience, including command and training positions with career, combination, volunteer and military fire agencies. Previously, Bruce served as the Aircraft Rescue Fire Fighting (ARFF) Specialist for the University of Missouri Fire & Rescue Training Institute, managing the Mobile ARFF and other live-fire training programs, and as the Assistant Chief of Training for the Western Taney County Fire Protection District in Branson, Mo. He holds Training Officer and 1403 Live Fire Fixed Facility Instructor credentials from the International Society of Fire Service Instructors and is a graduate of the National Fire Academyâ&#x20AC;&#x2122;s Training Program Management course. Bruce has been an active instructor and evaluator for the past 28 years and is a regular presenter at state, regional, and national conferences and training events.

Visit us at WWW.FFCA.ORG

Central Florida USAR Task Force 4 Weathers Storm, Despite COVID-19 By Carrie Proudfit, Lead PIO for OCFRD on behalf of TF4

n August 26, 2020, the Central Florida Urban Search and Rescue (USAR) Task Force 4 (TF4) deployed to Baton Rouge, Louisiana, just ahead of Hurricane Laura. Laura, a category 4 hurricane when it made landfall near Lake Charles, Louisiana, was forecast to bring catastrophic storm surge and heavy winds. In preparation, the state of Louisiana requested emergency resources, particularly teams with swift water rescue capability. Region 5 Statewide Emergency Response Plan (SERP) coordinator and Division Chief of Orange County Fire Rescue Michael Wajda received the mission request and quickly mobilized the team in preparation for deployment. What would be unique to 2020 deployments: (1) rapid testing for COVID-19 prior to deployment and (2) upon return for TF4 members. Despite the onset of a category 4 storm and the midst of hurricane season, the

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September 2020

coronavirus still remained a real threat to first responding organizations throughout the country. Measures to reduce potential exposure, including modified base camp procedures, enhanced sanitization, and face mask mandates, were factored in operational

plans. As a state resource, USAR TF4 is led in partnership by the Orange County Fire Rescue Department, Orlando Fire Department and Seminole County Fire Department. The team deploys with members from each lead

department, as well as firefighters within the Region 5 (Central Florida) area. The Hurricane Laura mission included firefighters from the three lead departments, as well as two firefighters from the City of Clermont Fire Department and a member from Lake County Fire Rescue. The team, which is divided into three platoons, prepared to mobilize within four hours of mission assignment. TF4 arrived just as Hurricane Laura approached and mobilized from staging in Baton Rouge to command in Lake Charles and Cameron, Louisiana. Fortunately, TF4 found the majority of residents and guests adhered to emergency evacuation orders. Early on, the mission transitioned from swift water rescue needs to structural primary search efforts and critical infrastructure damage assessments. While heavy debris and downed trees made some roads impassable, a squad from TF4 was sent ahead to help clear areas, while other team members gained access to the most impacted areas through aerial support. Task Force 4 was first established in 2003. In the most recent years, storms have produced steady deployment missions: Harvey, Irma, Michael, Dorian, and now Laura. In 2017, the team deployed to Texas, ahead of Hurricane Harvey and were credited with over 700 swift water rescues. In 2019, TF4 deployed to the Panhandle in response to Hurricane Michael, where team leaders describe the damage – as simply devastating.

“Each storm is unique, and with that each response and mission unique,” said Orlando Fire Department District Chief Walt Lewis, team leader for Laura. While the majority of TF4 members are always firefighters, two civilians were on board for Hurricane Laura – K9 handler Marsha Hall and her faithful canine, Lila (from Task Force 1), along with Structural Specialist Warner Chang. Chang is credited with helping to keep all 42 T4F members safe. As a Structural Specialist, Chang surveyed various buildings and structures impacted by the storm to help ensure that safe passage was possible. Chang also surveyed damaged or impacted structures to predict the potential for collapse or soundness while crews worked. “Unmanned aerial vehicles (UAVs) are an incredible asset and have become a staple on deployment. OCFRD’s drones provided valuable intel, surveying bridges ahead and structures through unique vantage points that help identify hazards not easily seen from the ground,” added Lewis. Qualificaitons to be on USAR TF4 USAR TF4 members are traditionally highly experienced firefighters, many of which have a strong background in special operations. Application to the team requires support from a host department, as well as ongoing training specific to deployment operations and tools. The team also emphasizes the importance of cross-training amongst operational roles.

What’s in your Go Bag? While the team comes with everything needed, we surveyed several USAR TF4 members to ask them what they considered to be essential in their “go bags.” Here’s what we found they never leave home without. • Uncrustables (yep the sandwich) • Zinc-based sunblock • Baby wipes • Bug spray • Extra socks and underwear • Any snack that won’t melt • Electrolyte packets to mix with bottled water • Solar powered cell phone chargers and Clif Bars • A trusty Leatherman tool • Laundry bag to separate dirty clothes • Small personal headlamp for base camp There are eight (federal and state assets) dedicated USAR resources in Florida, all with outstanding members. Central Florida TF4 is proud to serve with and support these teams, helping secure the state of Florida as a community with the absolute best and most experienced USAR teams world-wide. Central Florida Fire Chiefs and communities are immensely proud of the efforts of TF4. While traditional homecomings include large gatherings of families, this year a smaller welcome by Fire Chiefs and stunning aerial flag display brought the caravan of nearly 20 units and personnel home.

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From left, Engineer Boston Clayton, Lieutenant Brad Shaffer and Firefighter Carlos Rodriguez, the crew from Osceola Fire Rescue & EMS Ladder 64, donned turnout gear to participate in a Patriot Day stair climb event

By Andrew Sullivan, APIO, Osceola County Fire Rescue

n Friday, September 11 the crew of Osceola County Fire Rescue’s Ladder 64 completed a stair climb event to honor the memory of the first responders killed in the 9/11 terrorist attacks. Hardest hit on that dark day were the men and women of the NYFD, losing 343 firefighters in the collapse of the World Trade Center twin towers. The Patriot Day event was held at Liberty High School in Poinciana, Florida, and was coordinated by School Resource Officer Ethan Fornier of the Osceola County Sheriff’s Office. The event featured a presentation of colors and moment of silence by the school’s JROTC unit

and a singing of the national anthem by a member of the school’s choir. To symbolize the heroic efforts of first responders that day, Lt. Brad Shaffer, Engineer Clayton Boston and Firefighter Carlos Rodriguez with OSCFR’s Ladder 64 A Shift completed 28 trips up the four flights of external stairs at the school’s Thunder Hall in full turnout gear, until 110 floors had been climbed. The height of the twin towers. The event was open to students and faculty as well, and our crew was able to display their ladder truck in the school’s courtyard area during the event to provide educational

Engineer Boston Clayton, left, and Firefighter Carlos Rodriguez stay hydrated

opportunities for the students of the school as well.

Following Liberty High School Patriot Day stair climb event, the crew from Osceola Fire Rescue & EMS Ladder 64 posed for a photo with students and faculty of the school, and also allowed them to inspect their vehicle and equipment 30

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High Angle Technical Rope Rescue By Tara Cardoso, Community Education & Communications Team, Palm Beach County Fire Rescue

alm Beach County Fire Rescueâ&#x20AC;&#x2122;s Special Operations Units conducted a high angle technical rope rescue off Lakeshore Drive in North Palm Beach in July. 911 callers told dispatchers that a window washer had gotten stuck and was hanging from the 15th floor of a building yelling for help. The building is a multi-story residence with a total of 23 floors. The Special Operations crew began establishing rope rescue procedures to deploy a firefighter over the edge on a lowering system to make contact and secure the worker. Command also established a hot zone of about 50 feet in all directions to maintain scene safety while the rescue was conducted. The firefighter was able to get to the window washer, attach to him, and safely lower him to the ground.

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FLORIDA FIRE SERVICE

September 2020

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n 2020 fire service history was set to be made in Pasco County. The first of its kind, onscene decontamination apparatus aimed at modernizing firefighter health and wellness, was placed in service. The unit is called PCFR Decon 1. Decon 1 is an on-scene gear delivery and decontamination process that provides Pasco County firefighters with clean gear after every fire, Hazardous Materials incident, and

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September 2020

significant EMS incident before returning to the station. The decontamination apparatus is staffed 24/7 with a firefighter/decon technician, backed up by two alternate decon technicians. So, how did we get here? As in many fire departments across America, Pasco County Fire Rescue recognized the need to implement and define on-scene decontamination. A committee was formed and met to identify the parameters

of Tox-Decontamination and how we should move forward. The tedious task of determining what and how to decon was started. We also needed to identify what type of equipment is necessary to complete the on-scene decontamination process. As with many new programs, they often morph, and the Pasco County Fire Rescue's initial Tox-Decon program was no exception. During 2017, after many meetings and much research, a plan was created and prepared for implementation. Our revisions are made because new research is available, or new equipment is needed. At times we discovered what we were doing was sufficient, but at other times we found a superior way to complete the task of on-scene decon. The vision of Decon 1 started during discussions about the purchasing process for the second set of gear for each firefighter, the required documentation for each set by NFPA (Advanced inspections, cleanings, repairs, etc.), and then managing the equipment for each shift. The discussion also revolved around the importance of Decon for our Firefighters. Our Decon 1 process boasts five different stations: Station 1 â&#x20AC;&#x201C; Gross Decon

Station 2 – Equipment drop Station 3 – PPE drop Station 4 – Shelter to clean/change contaminated uniform Station 5 – Clean PPE distribution This system can quickly expand or contract based on incident needs. With a rough idea of what we wanted, Decon 1 began to come together. We first discussed PPE, how much was needed, what sizes, how we were going to carry it, and how we would distribute it. We also included in the PPE: helmet headbands changed out on the scene, exchanged gloves, exchanged hoods, and finally exchanged radio straps. Decon 1 is currently carrying 160 sets of gear with a complete variety of sizes for our firefighters. To keep all equipment and supplies organized, we implemented a hanging system and storage bins. Over the next 12 months, we are transitioning to use RFID to assist us in tracking the PPE. The conversations moved to the type of apparatus to be used in this application. Should we purchase a stock vehicle, use a trailer or custom build? We decided to move forward with a 24' stock box truck to begin the program. We quickly realized the need for a purpose-built unit, and moved on with plans to design and build a custom, one of a kind apparatus. Besides, the PPE that will be carried on Decon 1, supplies needed to operate on the scene are: • Pneumatic Shelter • Tarps • Cones • Green buckets with brushes • Hose and nozzle, adaptor • Large laundry bin • Decon bags /6 mil bags • Seat covers • Decon wipes • Tyvek with PAPR – for technicians • Slides After being in service for a couple weeks, we have discovered a need for additional items: a small table and chair set, toolbox, 10x10 canopy, cooler for refreshments/water, and extra lights. These have been purchased. We are adhering to "shower within the hour" protocol; however, when you consider the variety of carcinogenic products firefighters are exposed to, we felt the need to add another component to our on-scene decon process. We need to get our firefighters as clean as possible before they leave the fire ground. This included having a change of clothes available on the scene, a safe, modest way to change inside a portable shelter, and wipes to ensure the removal of additional carcinogens. To address on-scene needs, we are outfitting a "go-bag" for all firefighters. While on shift, Firefighters must carry a change of duty uniform, undergarments, and shoes inside their go-bag. The go-bag will be used when the firefighter enters the portable shelter to clean and change their dirty dress. One of our operational considerations during a hazardous materials incident is Time, Distance, and Shielding. Using decon wipes and changing clothes helps us to reach this concept. Decon isn't meant to be just another "check in the box" for our incident commanders; it needs to be a working group within the Incident Management System. To achieve this, the Decon Technician is assigned as the Decon group leader on an incident. This allows the technician to manage their division while still working under the Incident Commander. We committed to assigning staff 24/7 with sworn personnel. Our technicians will be required to: • Become NFPA 1851 certified • Manage all assigned PPE on their assigned shift,

• launder all contaminated gear • return cleaned gear to personnel • Maintain Decon 1 supply We are doing a "soft rollout" to work through all details and identify where we need to make changes and improvements. We are planning to evaluate at 30, 60, and 90 days, after which recommendations will be made to finalize an Administrative Order concerning Decon 1 and its operation. We are open to receive feedback from all stakeholders. To date, the overwhelming response has been positive from our firefighters and Union. We are finding the firefighters are most interested in using the decon wipes and receiving clean gear. We are excited to share our experiences regarding PCFR Decon 1. If you have questions or recommendations, my email is jschmidt@pascocountyfl.net.

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Polk County Utilizes Video and QR Code Technology to Improve Training By Chris Jonckheer, Public Information Officer, Polk County Fire Rescue

n this day and age where the utilization of mobile devices is common place and the new generation prefers to watch videos rather than reading, Polk County Fire Rescue’s training division has adopted the use of QR codes and videos to assist in making training more available and easier to access for its 600 plus members. In the past, what took safety personnel hours to complete, might have been simply forgotten, caused scheduling issues or have taken up valuable time, can now be completed from anywhere or at any point in time with the use of nearly any mobile device. “This is a great teaching tool and provides a user friendly platform for the new generation of learners,” said Polk County Fire Rescue Deputy Chief and head of training Shawn Smith. “These training videos will be available 24/7 and will cover a variety of topics that our members need to know. Utilizing YouTube and QR Codes will allow us to reach all of our members in a quicker and more efficient manner.” With the assistance of Polk Government Television and Polk Fire’s public information personnel, the agency has begun to produce training videos that cover everything from basic

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skills that will be taught to incoming new hires, to apparatus walk-throughs and advanced specialized advanced skills. Once the videos are completed, they are then uploaded to the agency’s training division YouTube channel where they can be accessed 24 hours a day. The video is then made easier to access by generating a QR Code, which allows the video to be easily accessed from any mobile device from anywhere in the world. Initially invented in 1994 to aid in a company’s manufacturing process, Quick Response Codes or QR Codes allowed for fast decoding speeds. It is a type of matrix barcode, or two directional barcode, that often contains data for a locator, identifier, or tracker that points to a website or application. The QR code consists of black squares arranged on a square grid with a white background. This is able to be read by an imaging device on nearly any mobile device’s camera. When it comes to training Polk County Fire Rescue’s new hires the QR codes are provided in their task books for easy access to the videos. These are assigned prior to an upcoming training evolution, thus allowing the class to have a visual representation of what they will be

taught. It not only helps to speed up that portion of the training evolution but also allows the member to go back and review it at any point in time. “Providing this resource to our new hires and members going through the promotional process will assist in streamlining the training course by allowing them to see and understand the concept of the skill prior to going through the hands-on application of it,” said Smith. “This ultimately gives our training staff more time to refine and perfect the skills with the students.” Along with reviewing basic medical and firefighting skills, Polk County Fire Rescue also utilizes this training tool to highlight the capabilities and proper operation of its variety of apparatuses. This is extremely beneficial to the agency when introducing a new apparatus into the field. It allows the training division to show the vehicles features and proper operation methods. Please scan the provided QR Code with your mobile device to view one of Polk Fire’s training videos. This can be achieved by simply opening up you smart phone’s camera and holding over the provided QR Code. A link will then appear on your screen. Select the link and it will take you to the agency’s down firefighter training video.

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Lakeland Retains ISO Rating of 1 By Janel Vasallo, Public Relations and Information Manager

The Lakeland Fire Department (LFD) is proud to announce that after a revaluation of the department’s Insurance Services Office (ISO) Public Protection Classification (PPC) score that took place in June 2020, the department has retained its ISO PPC score of a 1. The department has been rated a 1 since 2015. The score plays a role in how insurance companies - including the largest in the nation - figure rates and decision-making regarding who they underwrite for insurance and the prices to charge for personal or commercial property insurance. It also impacts economic development. Of the ISO rated communities in Florida, only 40 have a level 1 classification placing Lakeland in the top percentile in quality and fire protection of fire departments in the state. Out of nearly 50,000 organized fire departments in the nation, only 393 have an ISO PPC score of 1, including the Lakeland Fire Department. “The men and women of the Lakeland Fire Department worked very hard to achieve this accomplishment even in times of fiscal limitations where the department has been asked to do more with less. This is the first time in the history of the department, in the ISO era, that we have accomplished to reach the highest level of public protection classification and maintain it for such an extended period - over five years! This translates to very real and positive outcomes for the citizens and businesses that call Lakeland home.” said Training Chief John Almskog, who was instrumental in coordinating the review along with Fire Chief Douglas E. Riley and others in his leadership team.

Fire Inspectors Association of Broward County Honors Board Members By Tommy Demopoulos, Assistant Fire Marshal

The Fire Inspectors Association of Broward County (FIABC) represents community risk reduction personnel, provides training to their membership and hosts annual recognition awards and events. This association does not run itself and has dedicated individuals on the board of directors. On Tuesday, August 4th, this association recognized 1st Vice President Danny Almaguer and Secretary Beth Martins for their years of service. Danny Almaguer is the Assistant Division Chief with the Pembroke Pines Fire Rescue and started with FIABC in May 2014 in the role of Treasurer. He was then elected as 1st Vice President in 2017 and has contributed countless hours to this association, maintaining our Facebook page, finding food vendors for events, and much more! Beth Martins is a Lieutenant with the Plantation Fire Rescue and started with FIABC in May 2005 in the role of Secretary. She has been the conduit between the association and the State, charged with the CEU approval process, minutes and more. She has served under multiple Presidents and dedicated herself to improving fire safety in Broward County. She has just finished up her 15th year with the association and to show our deepest appreciation, we renamed our educator award to “The Beth Martins Fire and Life Safety Educator of the Year Award”. With these two individuals moving on, two new volunteers will fill their seats. Fire Inspector Adam Cerny with the Sunrise Fire Rescue will assume the role of the 1st Vice President and Fire Plans Examiner Rebecca Geimer with the Tamarac Fire Rescue takes the seat of Secretary. We are confident these two individuals will do great things.

Entrapment in Volusia County By Matt Smitherman, Battalion Chief

Brevard County Recognizes Personnel By Susan L’Argent, BCFR Office of EMS

On Tuesday August 18, 2020 BCFR Lt. Michael Benton and FM Robert Schenkelberg and crews from a municipal agency, Canaveral Fire Rescue, received a Code Save award for their efforts in reviving a young husband and father. On June 1, 2020 they responded to a 29-year-old male jogger who went into cardiac arrest. Fast forward to August 18th, when that same patient with his wife and young child expressed their gratitude for saving his life. Stories like these are a true testament to our commitment to provide quality EMS care to the citizens of Brevard County; it truly takes a team effort. 38

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Volusia County Fire Rescue, Edgewater Fire and Rescue, Port Orange Fire and Rescue and New Smyrna Beach Fire Department responded to a vehicle rollover with heavy entrapment. The vehicle was in three feet of water in the median of a Volusia County highway. One patient was listed as a trauma alert and flown to a trauma center while another patient was transported immediately via ground to a local hospital. A third patient was treated on the scene.

Martin County Community Paramedicine Program

OFD New Hire Memorial Run

By Bethany Alex, Public Information Officer

By Ashley Papagni, Public Information Manager

On Monday, August 3, 2020, Martin County Fire Rescue officially put the agency’s first Community Paramedic, FF/PM Rob Chagnon (pictured left), into service through the newly established Community Paramedicine Program. The purpose of this program is to provide a mobile integrated healthcare option for all Martin County residents. The program was funded by the 2020 EMS Matching Grant from Florida Department of Health. Expanding MCFR’s role in utilizing paramedics and providing emergency medical services, the Community Paramedic assists with public health, primary care, and preventative services to those who have historically been underserved, such as the elderly and homeless populations. Current priorities for this program are repeat caller and overdose patient contact and follow-up, fall prevention education, and advocacy for homeless and neglected geriatric patients. Additionally, Community Paramedics will be working alongside various agencies and local non-profits to get help to those who need it. EMS Bureau Chief, Christopher Kammel says, “it is our mission that this program serves the community holistically, focusing on filling the gaps we all observe in the healthcare system and proving more dynamic and quality services to the Martin County community.”

On August 20, 2020 Orlando Fire Department’s New Hire Class 0620 participated in the Orlando Fire Department Memorial Run, the final part of their 18-week orientation process. Orlando Fire Chief Benjamin Barskdale joined the 32 member class who ran to every location within the city of Orlando where OFD has suffered a Line of Duty death to pay their respects. Crews stopped at each site and stated the member’s name who paid the ultimate sacrifice and promised to never forget. Orlando Fire Chief Benjamin M. Barksdale. Jr. participated in live-fire training with the OFD New Hire Class 0620. Each class conducts an 18-week training with educational and hand-on components. Training was located at the Fire Academy at Valencia College from August 11-14. Orlando Firefighters conduct state-of-the-art live-fire training scenarios for its newest recruit class. The training includes scenarios designed to mimic real-world structure fires that will further prepare them to protect the lives and property of our Orlando residents. These scenarios are a culmination of the life-saving skills reinforced over the last six weeks during new hire orientation.

Pasco County Chief Cassin Honors Firefighter By Corey Dierdorff, APIO, Public Information Officer

Have you ever wondered where the name for Hambone Way in Wesley Chapel came from? In February of 2015, many of Pasco County Dignitaries and Leaders, including the Greater Wesley Chamber of Commerce, gathered to christen what was previously an unidentified road, as “Hambone Way”. Hambone Way in Wesley Chapel, Florida, is named after devoted firefighter William Hammond, who has dedicated over 18 years of service to the citizens of Pasco County, specifically, the heart of the Wesley Chapel area known as “Angus Valley”. Recently, Fire Chief Scott Cassin made an appearance at Pasco County Fire Rescue Station 13 to present and dedicate a plaque of the article reporting the establishment of “Hambone Way” originally published in “The Laker” Wesley Chapel/New Tampa edition on February 25, 2015, to Firefighter Hammond. The plaque will remain a permanent fixture in the station and will serve in the tradition of showcasing the history of the specific station within its lobby. The Fire Chief, commending Firefighter Hambone’s dedication, expressed that he is “truly grateful to have the opportunity to honor an individual who has been of instrumental value to the department”. 40

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Pasco County Reminds Drivers School Reopening By Corey Dierdorff, APIO, Public Information Officer

Firefighters from across the county geared up, turned their emergency lights on, waved signs, and hit the roads to remind drivers to slow down. With signs in hand, they greeted drivers as they drove through school zones and told them to keep an extra watchful eye. Pasco County Fire Rescue felt it was important this year due to COVID 19 and the extended lack of busses on the roadway. We are happy to report that there were no pedestrians struck on the first day of school. Thank you to all the careful and alert drivers in Pasco County!

Live Fire Training For Hillsborough Recruits By Eric Seidel, Public Information Officer

In August, Hillsborough County Fire Rescue’s recruit class 20-01 trained on flames created within our training center’s burn building. This part of their live fire training simulates an enclosed environment in which the recruits must fight the fire as much as become used to behavior of smoke and flames within and enclosed space. Smoke created from burning combustibles, including plywood, fills the Conex containers as the recruits supervised by instructors, gain this important experience and knowledge. The exercise is part of a full month of combat orientation and training before recruits are ready to hit the streets as HCFR firefighters.

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Orlando Fire Department Donate Plasma By Ashley Papagni, Public Information Manager

In an effort to help those currently battling the COVID-19 virus, Orlando Fire Department participated in convalescent plasma donations. OneBlood set up a collection area for donations inside the Florida Urban Search and Rescue Task Force 4 warehouse consisting of four beds. Each appointment took approximately one hour. There were about 30 firefighters and family members who donated per day, including our Orlando Fire Chief Benjamin M. Barksdale, Jr. Orlando Fire Department members and their families who have recovered from COVID-19 and are 14 days symptom free were eligible to donate convalescent plasma at the drive. There were about 110 member who tested positive for COVID-19 at the Orlando Fire Department during the months of June and July. Only people who have recovered from COVID-19 can be potential convalescent plasma donors. People who have recovered from the virus have developed antibodies in their plasma. By transfusing their antibody-rich plasma into a patient still fighting the virus, it can help boost the person’s immune system and potentially help them recover.

North Port Fire Rescue’s Newest Journeymen By Madison Heid,Community Outreach Coordinator

After completing at least 7,000 hours of documented training over the past 42-48 months, Jonathan Forman, Dmitriy Semenov, AJ Brown, and Tyler Giuliano and are now North Port Fire Rescue’s newest Journeymen.

Their two days of testing consisted of a 300-question written exam, a multitude of skills stations to prove proficiency, and culminating with several large-scale fire ground scenarios. The blue-collar aspect of firefighting is still an extremely important set of skills to have. From knot-tying to roof ventilation, mastering these skills as a Journeyman can only improve the safety and effectiveness of a rescue.

Hillsborough County Performs HazMat Assessment By Vivian McIlrath, Public Education Specialist

The Hillsborough County Fire Rescue Special Operations team members participated in a training with Response Technologies in August. The HazMat Capabilities Course is an exercise that measures the essential functions of a Hazardous Materials team. Our personnel were placed in small groups, as they would be on an active incident, and had to perform certain objectives to evaluate their efficiency. These objectives included proper selection and wearing of PPE, metering the area, stopping gas and liquid leaks, foam calculations, and research. Once completed, the department receives an assessment showing our strengths and areas where we could use more training.

Polk County Promotes Two Battalion Chiefs By Chris Jonckheer, Public Information Officer

Hillsborough County Welcomes 39 New Firefighters By Vivian McIlrath, Public Education Specialist

We want to congratulate the “COVID Class,” HCFR Recruit Class 20-01 on their graduation on August 7, 2020. We are proud to introduce 39 new firefighters and we wish them well as they assume their new assignments within our department. Congratulations to the following men and women: Wanda Colon, Marcus McNeal, Casey Stanaland, Abdias Rivera, David JeanLouis, Joseph Miller, Justin Shambaugh, Mario Dragustinovis, Chad Arias, Shelton Jones, Jordan LeBouef, Nathan Lugo, Henry Valdes, Sean Woehlert, Robert Melton, Nordly Capi, Matthew Chiniewicz, Ronnie Johnson, Cory Bone, Nicholas Abbruzzese, Albert Silva, Joshua Young, Joseph Walker, Ville Wicklén, Morgan Scott, Isaiah Mortimer, Keith Grams, Ryan Landis, Renzo Vasquez, Noah Sanders, Alexander Irrizarry, Casey Nyhart, Christian Becker, Vincenzo Mortellaro, Joshua Wingfield, Nathanial Lanz, Benjamin Myers, Bo Ashmore, and David Botto. 42

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During the month of August, Polk County Fire Rescue's Fire Chief, Rob Weech, announced the promotion of Chris Campbell and Blaise Dillman to battalion chief. Chief Campbell, who joined Polk County Fire Rescue in 2015 as a Captain, made the move north from Hardee County Fire. Originally from Broward County, Florida, he obtained an associate’s degree in General Studies from South Florida State College. He plans to continue his higher education with the aim of adding a bachelor's degree in Public Administration. Chief Campbell also lends his expertise as an adjunct training officer for the agency. Chief Dillman, an Auburndale native, joined Polk County Fire Rescue as a part-timer in 2007 eventually switching over to a full-time employee just a year later. He holds a bachelor’s degree in Public Safety Management from Polk State College. Chief Dillman is a member of PCFR's elite swat medic group and an adjunct training officer.

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Apartment Fire By Matt Brown, Training Captain/Paramedic

Volusia County HazMat Response By Lt. Heather Love

On the morning of Sept. 10, Volusia County Fire Rescue's Hazardous Materials Team (HazMat) responded to a rollover accident involving a dump truck. The truck offloaded approximately 65 gallons of diesel fuel onto the roadway in DeLand. One trauma alert was called.

At approximately 2:34 PM on August 14th, the Lakeland Fire Department (LFD) received a call of a structure fire at the Griffin Road Apartments, located at 1017 Griffin Road. Upon arrival, crews observed smoke and flames billowing from a window on the first floor. Fire crews made access into the structure and battled fire and dense smoke. The fire was brought under control in less than 15 minutes. One apartment sustained significant fire damage and three apartments sustained smoke damage. The American Red Cross was called in to assist and is helping one displaced family. A total of nine LFD units, one Polk County Fire Rescue (PCFR) Medic Unit, and patrol units from the Lakeland Police Department (LPD) responded to the scene. No firefighter injuries were reported. The fire was determined to be accidentally caused by a child playing with a lighter. This unfortunate event serves as a reminder of the importance of home fire safety. Further information on home fire safety can be found on our website at www.lakelandgov.net/lfd and on our social media sites.

Pasco County Responds to a Car into a Home By Corey Dierdorff, APIO, Public Information Officer

Pasco County Pulls 13 Pups from Under a Shed By Corey Dierdorff, Public Information Officer, APIO

Recently Pasco County Animal Control Officer Stella Ickes came across a unique situation. She was called to a home where she observed two mother dogs and eleven puppies under a shed. The location of the puppies provided a challenge to Officer Ickes and her partner. She called for assistance and Firefighters from Engine 34-A shift headed to the scene. Firefighters Reilly, DeJonge, and Moats hit the dirt and rescued all thirteen pups from under the hot shed. All the dogs and puppies have fully recovered and are currently in a rescue environment until adoption. Strong work for all that were involved! 44

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On the morning of August 20th, Pasco County Fire Rescue responded to a single SUV through the front of a home in the 7700 Block of Jasmine Blvd. in New Port Richey. When firefighters arrived, they reported a single-vehicle through the front of the house. Thankfully the driver of the vehicle and no one inside the home was injured. Firefighters from Engine 11 and Squad 1 called for a building inspector and shored up the resident's home. The cause of the crash is under investigation by the Florida Highway Patrol.

Multiple Explosions and Fire Balls By Anthony Gianantonio, Deputy Chief

On September 8, 2020, Palm Bay Fire Rescue crews responded to a report of “multiple explosions and fire balls” in the northeast section of the city. Upon response, initial units reported a visible column. As the units made the approach, they were faced with continual explosions and decided to establish a safe distance until further information was available. A 2nd alarm was requested. From a safe vantage point units were able to establish elevated master stream operations. Melbourne, Brevard County, and Indialantic Fire Departments were on scene to assist with operations. It was determined that a chemical facility had an explosion of a storage container which ignited several drums of flammable materials. A request was made for Melbourne Fire Department’s Airport Crash unit for foam operations. Brevard County Haz-Mat 48 responded to conduct follow-up monitoring and assessment of hazardous run-off. Palm Bay Police Department provided a drone for aerial reconnaissance of the area. The fire was extinguished and further investigation was being handled by state agencies.

Hillsborough County 2-Alarm Home Fire By Eric Seidel, Public Information Officer

On July 30, Hillsborough County Fire Rescue (HCFR) responded to flames shooting through the roof of a large two-story home in the Valrico area of the county. Firefighters arrived on the scene in the 3300 block of Little Rd. to find flames engulfing the upper half of the more than 5,000 square foot home. Crews made sure everyone was out and began a ground and aerial attack on the flames. A second alarm was called for manpower to battle the extensive blaze. One of our HCFR firefighters sustained an injury during set-up operations when a vehicle ignored the street closure and ran over a charged fire hose. This caused a backup of water pressure at the hydrant, resulting in the injury which required hospitalization but was not life-threatening, and a torn fire hose. The blaze was under control in approximately an hour, but firefighters remained on the scene for several hours more, making sure all hot spots were extinguished. HCFR investigators determined the fire began in the attic area of the structure and was caused by a lightning strike.

FedEx Trailer Fire By John Williamson II, Fire Chief

Orlando International Airport Fire Rescue (ARFF) personnel assisted Orlando Fire Department with a FedEx trailer fire on the Beachline (SR528) directly north of the airport. Crash Fire Rescue (CFR) 82 is used the High Reach Extendable Turret (HRET) to pierce the top skin of the trailer to apply water and foam and then using the bumper turret to direct water and foam through the rear doors.

Structure Fire By Dani Moschella, Public Information Officer

DBFR firefighters successfully tackled a residential structure fire on Gardenia Drive in Delray Beach. Investigators believe it started in the home’s garage, which housed two high end vehicles. The Red Cross assisted two residents who were safely out of the house when firefighters arrived. There was fire and smoke damage throughout the house. Visit us at WWW.FFCA.ORG

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