Sustainability Report 2021

Page 124

2021 Sustainability Report

(102-13, 102-21, 102-40, 102-42, 102-43, 102-44, 201-1)

STAKEHOLDER ENGAGEMENT

The FS Italiane Group strives to maintain a transparent and collaborative relationship with its stakeholders56 via active involvement and ongoing dialogue, as it firmly believes that by understanding their expectations and reconciling interests, it guarantees the effective creation of value..

56) The criteria used to identify stakeholders are as follows: responsibility, dependence, materiality, influence, degree of interest/impact/knowledge.

MAIN CHANNELS OF COMMUNICATION WITH STAKEHOLDERS

FS PEOPLE AND TRADE UNIONS * * * * *

Group intranet portal – WE Events/webinars Assessment interviews Comment cards Trade union panels and meetings

FINANCIAL COMMUNITY * * * *

124

Regular presentations Individual and group meetings Roadshows ESG rating surveys

BODIES AND INSTITUTIONS * * * * *

Specific meetings Corporate communications Surveys Protocols of understanding Stakeholder panels

SUPPLIERS AND BUSINESS PARTNERS * * * * *

Work groups/meetings Conferences Audits Questionnaires Stakeholder panels


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Sustainability Report 2021 by Ferrovie dello Stato Italiane - Issuu