Parcel Service & Invoice Audit Our most common parcel logistic solution is the FedEx or UPS audit, in which we monitor the service performance and billing accuracy. We also work with TNT, DHL, and USPS -- most any parcel or LTL carrier. Rule of thumb -- if the service guide offers a performance guarantee, Direct Recovery audits, regardless of the shipper's billing domicile.
Direct Recovery Parcel Audit helps larger FedEx, FedEx Audit, FedEx Rate Negotiations, FedEx Refunds, UPS Audit, parcel audit, UPS Rate Negotiations and UPS shippers trim transportation budgets with full transparency of every shipping dollar. Refunds secured by the parcel audit, both service and invoice, are credited directly to the customer's carrier invoice. UPS and FedEx Service Audit Identifies late shipments with no valid carrier exception (holiday, weather, mechanical, address, etc.) and secures the guaranteed service refunds (GSR’s) for applicable shipping costs. Identifies “No Proof of Shipment” and “No Proof of Delivery” air bills and secures refunds for shipping costs. Our service audit reviews delivery performance for the previous 15 days, the standard window for the money back guarantee period. UPS and FedEx Invoice Audit Screens for invoice/airbill duplication, rate compliance, invalid accessorial charges for residential delivery, address correction, fuel surcharge, Saturday delivery/pickup and other charges billed in error. Refunds are credited to the customer’s bill. Unlike the service guarantee, most carriers honor claims for billing errors for at least six months. We'll load the history into our system to find errors, but also to keep a full shipping history for the reporting module. Benefit - Cost 1% - 9% recovery. Simple, offsite solution to assure shippers pay only for valid carrier charges. Offered mostly as gain-share with standard contingency rate of 50% of recoveries. Tiered rate may be offered if volume warrants. Per-transaction or subscription pricing is also available if preferred.