FDOH-Escambia 2019 Facilities and information Technology

Above: FDOH-Escambia had solar panels installed at the Downtown Center. These panels feed power to the Downtown Center location and are predicted to save approximately $6,335 annually.

Information Technology

Our Information Technology (IT) program supports FDOH-Escambia’s technological needs and infrastructure. The IT Help Desk serves as the primary contact for all issues related to computer, network, and telecommunications systems, allowing IT staff to provide the highest level of support and work quickly to resolve reported technology issues.

3,119 IT HELP DESK TICKETS COMPLETED

Facilities and Management

The Facilities and Maintenance program ensures a clean, safe, and well-maintained working environment. Staff inspect buildings and structures to detect malfunctions and perform routine maintenance at three different locations. Facilities supports the day-to-day needs of the department by performing office moves, minor repairs and any other needs through the Help Desk system.

2,047 FACILITIES HELP DESK TICKETS COMPLETED

2019 Special Projects

All Sites:

• Facilities staff replaced fluorescent lighting with LED lights throughout all buildings, to increase visibility and decrease energy consumption.

Downtown Center:

• A new Fire Alarm system was installed with an intercom system included.

• The parking lot and the public restrooms were modified to comply with current ADA requirements.

Northside:

• Installed new carpet in all areas that were carpeted.

• Overhauled the Dental area – painted walls, door jambs and repaired any issues.