FDOH-Escambia 2019 Performance Management

Performance Management Council February 2019: Saranne Morrow, Rudy Lopez, Marie Mott, Kimberly Pace, Charlotte McCorvey, Lisa Kemp, Louviminda Donado, Lisha Smith, Patty Dwiggins, Beate Bolton, Linda Kent, Sonya MacGregor, Versilla Turner, Eric Gilmore, Linda Moyer, Janet Thompson, Greg Berrian, John Lanza, Aric Porter, and Erin Jeffreys.

Performance Management

Promoting a Culture of Quality

The Performance Management program develops and implements a comprehensive approach to monitoring, assessing, and improving the quality of FDOH-Escambia’s work. It encompasses all aspects of organizational development and quality improvement, including state and locallevel measuring and reporting, national accreditation, and strategic planning. Through quarterly tracking of our Strategic Plan objectives, corrective actions are taken if targets are not being met.

Performance Management Council

The Performance Management Council (PMC) meets quarterly to monitor the execution of local plans and projects, review and assign action items, and recognize practices that improve performance. PMC includes supervisors and program managers to enhance knowledge sharing and idea generation across the organization.

Quality Improvement

Quality improvement in public health is the use of a deliberate and defined improvement process focused on activities that are responsive to community needs and improving population health. FDOH-Escambia uses the Plan-Do-Check- Act process and achieves measurable improvements in the efficiency and effectiveness of services or processes which improve the health of the community. Quality improvement in 2019 included both administrative and population-based projects.