Billing Tool Announcement Email (Easy Pay - less than 150 lives)

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Higginbotham’s Next-Gen Billing:

Smarter & Simpler

Coming soon: A better billing experience for you!

What’s Changing

We are rolling out a new billing tool on September 1, 2025, to better serve you and your team. Along with this launch, your group will be transitioned to an Easy Pay billing model by September 1.

This means a simpler, more automated experience with fewer manual steps and improved accuracy. Here are some key benefits of being an Easy Pay Client:

 Accurate Billing – Based on real-time data from THEbenefitsHUB

 Simple Payments – Pay the amount shown, no manual adjustments needed

 Seamless Updates – Changes made after billing are automatically applied to your next invoice or can be reflected by regenerating the bill after updates are made in THEbenefitsHUB

Timeline & Key Dates

 Week of July 14 – Training invites to be sent

 July 21 – August 1 – Training sessions available

 Week of August 18 – Refresher training sessions available

 September 1 – Launch of the new billing tool

Why This Matters to You

This update is designed to maker your job easier and billing more efficient.

 User Friendly Dashboard for an easy to navigate client billing portal

 Faster Processing means fewer steps and quicker action

 Greater Transparency allows for real time visibility into billing

 One-Click ACH Transfers initiated by you, making payments easy

 Self Service Client Billing Portal allows you to view your current and past invoices

Next Steps

 Keep an eye out for training invitations in the next few weeks

 Join our brief training session (several will be available) to get comfortable with the new billing tool

 Get ready for a smoother billing experience starting September 1!

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