FareShare Sussex & Surrey Impact Report 23-24

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IMPACT REPORT 2024

MORE GREAT FOOD TO MORE GREAT ORGANISATIONS TO UNLOCK MORE GREAT THINGS

FOUNDATIONS

He looked me in the eye and said:

“Very simply Dan, it’s just the right thing to do!”

I’d spent the previous ten minutes standing in the sunshine trying to prove our credentials to this director of a large national hospitality sector leader.

Reliability, longevity, scale, agility and safety are attractive traits, but sometimes the fundamentals of human nature are enough.

The last year has predominantly been defined by strengthening our foundations during a period of growth through pretty much every aspect of the charity, including facilities, people, fleet, corporate engagement and turnover. The headwinds remain as the demand for our services increases, which bring new challenges to manage the required growth in food volume.

Although new surplus food avenues have been opened, as well as an increasing investment in staff time, some food types have changed and even reduced, as the food industry as a whole adjusts to economic and legislative changes.

Another key area of investment is financial management, which has led to the recruitment of a new role, Head of Finance. Growth in the organisation leading to a more nuanced financial processes and requirements demand improved operational skill and expertise.

FUTURE

As we walk into the future of 2024, we have doubled down on key investments, launching a new strategic plan for 2024-27 (see p.31 to read more) to best position us for the opportunities ahead. A reboot of our successful employability programme, including development into our new Surrey location allows us to get more great food to more great organisations to unlock more great things in the region.

As we move into a new period of growth, we are continuing to build links with partners and supporters on our journey - because “very simply, it’s just the right thing to do!”

“I HAVE ALWAYS HAD AN EXCEPTIONAL EXPERIENCE WORKING AT FARESHARE SUSSEX & SURREY, BE IT THE STAFF, WORK OR THE ENVIRONMENT.”
Member

of staff at FareShare Sussex & Surrey

OUR MISSION IS TO MAXIMISE THE SOCIAL VALUE OF SURPLUS FOOD

WHAT IS SURPLUS?

Most of our food is from national suppliers. This food is collected from across the UK and delivered to our warehouse a few times a week. Around 8% comes from suppliers locally, we collect this food weekly after we’ve completed our deliveries. Around 8% is donated in supermarkets by customers, food drives by corporate partners or directly from suppliers.

Surplus food arrives with us for a variety of reasons:

UNSOLD OR IMPERFECT PRODUCE FROM FARMING OR GROWERS

MANUFACTURING ERRORS LIKE LABELLING

GLUTS OF SEASONAL PRODUCE FROM FARMING OR GROWERS

OVER-ORDERED RETAIL OR SUPPLIER STOCK

OVER-PRODUCTION WITHIN MANUFACTURING

EXCESS INGREDIENTS FROM FOOD PRODUCTION

PRODUCTS WITH PACKAGING ERRORS

PRODUCTS FROM MANUFACTURING TRIALS

FIGHTING HUNGER, TACKLING WASTE, CREATING OPPORTUNITIES

FARESHARE SUSSEX & SURREY REDISTRIBUTES

SURPLUS FOOD FROM THE FOOD INDUSTRY …

… WITH THE HELP OF A TEAM OF 150 VOLUNTEERS …

…TO 144 CHARITIES AND COMMUNITY GROUPS …

WE HAVE FIVE CORE AIMS

CORE AIM CORE AIM CORE AIM CORE AIM CORE AIM

1 DELIVER SURPLUS FOOD

2 FEED PEOPLE IN CRISIS

3 EMPOWER OUR VOLUNTEERS

4 HELP OUR COMMUNITY BECOME MORE EMPLOYABLE

5 ADVANCE OUR GREEN CREDENTIALS

WHILE HELPING 19 PEOPLE WITH EMPLOYABILITY TRAINING

… WHICH TURNS INTO NUTRITIOUS MEALS … … LAST YEAR WE PROVIDED ENOUGH FOOD FOR NEARLY 2.14 MILLION MEALS.

… FOR VULNERABLE PEOPLE EVERY WEEK …

We are part of a network of 35 depots across the UK.

904

16,560

513

1,447T

CHALLENGES IN THE FOOD INDUSTRY

“THERE HAVE BEEN MANY CHALLENGES FACED BY THE FOOD INDUSTRY IN THE LAST YEAR. THEY RANGE FROM EXTREME FLOODING AFFECTING UK FARMING TO THE INTRODUCTION OF A NUMBER OF PROCESSES, BY RETAIL PARTNERS IN PARTICULAR, WHICH HAVE REDUCED THE AVAILABILITY OF SURPLUS FROM THEIR DISTRIBUTION CENTRES, AS RANGES HAVE BEEN REDUCED AND MORE FOOD IS SOLD AT DISCOUNT FOR CASH STRAPPED SHOPPERS.”

Director

Food, FareShare UK

Changes across the UK food landscape are forcing surplus food distribution charities like FareShare to think again about where we can access food and how we can get it to the people who need it most.

Food categories including frozen, very short life and catering size packs have increased in volume through the last year.

But at the same time, the amount of surplus food coming from supermarkets has shrunk by around 4% as the sector took its own steps to reduce waste. FareShare Sussex & Surrey saw a significant drop in retail food levels despite our best efforts. This was partly offset by the rise in frozen and catering foods.

This shift in the surplus food supply chain has had a significant impact on the way that FareShare Sussex & Surrey works. To maximise our growth opportunities, we tripled our freezer capacity, took more redistributed frozen products and supplied freezers to our member projects so they could accept more frozen food.

where surplus food from different sources are brought together by a third party manufacturer who then create complete meals for distribution.

We have more than doubled the amount of food we accept from the catering industry and have begun to explore new initiatives including alliance manufacturing

All these moves mean that despite the changes across the surplus food supply chain, FareShare Sussex & Surrey has kept food levels stable with only a small decline in food volume this year.

National initiatives by the government and the monarchy have come on line in the last 12 months to help reduce food waste and make sure that any surplus food in the distribution system reaches those where it can make the biggest impact. In February, the government announced a £15 million fund to help redistribute edible surplus food waste from farms. The move was heralded as “a significant step” by FareShare as UK farms are responsible for the second biggest share (26%) of food waste after domestic waste (52%) in the UK. And in November last year, King Charles launched the Coronation Food Project – a UK-wide initiative to help bridge the gap between food waste and urgent food need.

The Coronation Food Project aims to save more surplus food, create a network of food hubs around the UK to boost redistribution of surplus produce and fund new ways of rescuing surplus food from the food chain.

“THE FOOD INDUSTRY HAS SEEN PRETTY SEISMIC CHANGES OVER THE LAST TWO YEARS. WE HAVE NEEDED TO ADAPT TO THESE CHANGES QUICKLY AND EFFICIENTLY TO KEEP DELIVERING QUALITY FOOD TO OUR MEMBERS.”

FIGHTING HUNGER

Just over 14 million people in the UK live in poverty, nearly a third of whom are children. Food and fuel prices and unemployment rates remain stubbornly high, increasingly dragging families below the breadline. Certain socioeconomic demographics are more likely to find themselves stuck in a relentless struggle to make ends meet, including those with a disability, long-term conditions, single parents or the elderly.

11 MILLION PEOPLE IN THE UK ARE IN FOOD INSECURITY.

With less money in their pockets, 11 million people in the UK - 16% of the population - find themselves experiencing food insecurity. This means they don’t have reliable access to the affordable and nutritious food they require. This reality has major consequences; those experiencing food insecurity are left hungry, isolated and with declining health. Particularly significant is the impact on overall mental health, as food insecurity is shown to result in increased stress, anxiety and depression.

Worryingly, households with children are especially affected. 20% live day-to-day with food insecurity and single parent households are nearly twice as likely to be food insecure than multi-adult households. They’re also far more likely to have to cut back on buying healthy food60% of households with children report having to cut back on fruit and 44% on vegetables.

14.5% OF PEOPLE IN EMPLOYMENT ARE EXPERIENCING FOOD INSECURITY.

FareShare Sussex & Surrey covers 104 council wards which are within the lowest 20% of deprived communities across Sussex and Surrey. 40% of our work to redistribute food takes place in the geographical areas in the top 15% of the Government’s Indices of Deprivation.

The counties of Sussex and Surrey reflect this national picture, with more and more individuals and families pushed into food insecurity this past year. South East England shows particularly high levels of social inequality, with many pockets of poverty often hidden from view. Minutes away from areas of affluence lie overlooked areas with poverty levels far above the national average.

SUSSEX

Sussex has a range of health issues that are significantly worse than the national average, including drug and alcohol abuse, sexual health problems and selfharm. Sussex has one of the highest rates of homelessness in the country, displaying an increase of 42% following the pandemic.

Other factors influencing levels of poverty and food insecurity are also prevalent across the county. For example, Sussex’s elderly population numbers above the national average and is predicted to rise further. The population of those in Sussex living with a disability is also above average, a demographic more likely to be found living in the most deprived areas and out of work.

FARESHARE SUSSEX & SURREY COVERS 104 COUNCIL WARDS WHICH ARE WITHIN THE LOWEST 20% OF DEPRIVED COMMUNITIES ACROSS SUSSEX AND SURREY.

SURREY

Neighbouring Surrey has particularly high levels of inequality. In some of the more deprived areas of Surrey, childhood obesity is over 41% (the highest in the country). There are also high levels of lone parents or out of work families, elderly people living in poverty or in rural isolation and lower than average educational outcomes.

FareShare’s annual nationwide survey in 2023 highlighted some shocking statistics:

• ALMOST 8 OUT OF 10 PEOPLE ACCESSING FOOD FROM FARESHARE VIA LOCAL CHARITIES ARE WOMEN.

• ONE IN FOUR TEACHERS IN THE UK PERSONALLY BROUGHT FOOD INTO SCHOOL OUT OF CONCERN FOR HUNGRY PUPILS.

• TWICE AS MANY CHARITIES THAT WE SUPPORT ARE SEEING 18-25 YEAR OLDS ACCESSING FOOD SUPPORT FOR THE FIRST TIME. WITH 52% SEEING AN INCREASED DEMAND DURING KEY HOLIDAY PERIODS.

“OUR MISSION IS TO TURN THE ENVIRONMENTAL CHALLENGE OF FOOD WASTE INTO A POWERFUL SOCIAL GOOD, AND FARESHARE SUSSEX & SURREY IS A CRUCIAL PART OF THIS OPERATION. BY PLAYING A PIVOTAL ROLE IN SCALING FARESHARE’S IMPACT, THEY HELP ENSURE THAT EVERYTHING SPENT BY FARESHARE ON REDISTRIBUTING SURPLUS FOOD CONTRIBUTES SUBSTANTIALLY MORE IN SOCIAL VALUE. THROUGH FARESHARE SUSSEX & SURREY’S NETWORK OF CHARITIES, THEY ARE BRINGING PEOPLE TOGETHER FROM ALL WALKS OF LIFE TO ACCESS VITAL SUPPORT SERVICES, FORM CONNECTIONS AND RECEIVE A HAND UP, NOT JUST A HAND OUT.”

OUR VOLUNTEER TEAM

Year after year, our remarkable volunteers have been the driving force behind hundreds of thousands of meals shared across our region, and this year has been no exception; the impact of their hard work is undeniably impressive.

However, behind the statistics lies another positive impact. Whether newcomers, long-standing members of our team or a corporate volunteer group, they all share a common sentiment: the feeling of making a real and meaningful difference.

People often express their anger, overwhelm or frustration when talking about food waste and food insecurity. Volunteering offers an opportunity to channel these emotions into tangible action, which can contribute to a sense of purpose and greater wellbeing. In fact, our survey results reflect this idea of meaningful work being the motivation to return each week despite the changeable weather and sometimes un-glamorous tasks.

One prevalent scenario which demands recognition is people’s report of increased social connections; especially for volunteers joining us to support their own wellbeing, whether they’re displaced, in recovery, seeking companionship or looking to get back into the workplace. This is a testament to the generosity, friendliness and care of our volunteer team, which allows people to feel accepted as they are and to work together to achieve a common goal.

One volunteer, Marshall, began in the warehouse, but has started to support the amazing kitchen team, picking up skills and confidence, whilst spreading joy in return. It’s the same community spirit which has encouraged volunteers to invite their friends to join, or to set up groups for socialising outside of our warehouse with fellow team mates.

VOLUNTE�RS

The combination of being able to make a tangible difference coupled with a sense of belonging and community is a powerful recipe that fuels our team. As volunteer recruitment and inductions begin at our Guildford site, there is a sense of excitement and possibility for the team that will form and flourish, helping us to continue our vital work across Sussex and Surrey in the year ahead.

WHAT OUR VOLUNTEERS THINK

What our volunteers say about their wellbeing in connection to volunteering at FareShare Sussex & Surrey:

96% IMPROVED SENSE OF ACCOMPLISHMENT

86% IMPROVEMENT IN THEIR OWN HAPPINESS

65% FEELINGS OF ISOLATION IMPROVED

When asked what their motivation for volunteering was:

80% TO GIVE BACK TO THE COMMUNITY

78% TO TACKLE FOOD WASTE AND FOOD INSECURITY

75% ENJOY THE COMPANY OF THE PEOPLE

VOLUNTE�RS

“VOLUNTEERING IS ASSOCIATED WITH ENHANCED WELLBEING, INCLUDING IMPROVED LIFE SATISFACTION, INCREASED HAPPINESS AND DECREASES IN SYMPTOMS OF DEPRESSION”

National Council for Voluntary Organisations

“IT’S BEEN A GOOD EXPERIENCE, I ENJOY IT HERE. IF I WAS OFFERED A JOB THAT PAID £2K A WEEK, I’D STILL PREFER TO VOLUNTEER HERE. I HAVE A LAUGH AND A JOKE AND I KNOW I CAN ASK FOR HELP IF I NEED IT. BEING PART OF THIS COMMUNITY HAS MADE A BIG DIFFERENCE IN MY LIFE, IT’S HELPED TO PUT ME ON MY FEET, I DON’T KNOW WHAT I WOULD DO WITHOUT IT”

DELIVERING HEALTHY NUTRITIOUS FOOD TO THOSE WHO NEED IT MOST

Our food comes from a variety of places including farms, factories, kitchens, shops and restaurants. We are committed to supporting local charities and community groups by providing a nutritious variety of food. This quality food is suitable for creating healthy meals in a community setting or for individuals to prepare themselves.

We are happy to report that 60% of our incoming food was fresh fruit, vegetables and dairy.

Last year we delivered 42 cookery workshops to 242 people demonstrating how to use more unusual ingredients alongside how to cook on a budget.

TYPES OF SURPLUS FOOD WE DELIVER:

VEGETABLES

MIXED ITEMS

DAIRY FRUIT

DRINKS MEAT

READY MEALS

DESSERTS AND CAKE

SAVOURY SNACKS

BREAKFAST

BREAD

GRAINS, PASTA & PULSES

FISH

PARTNER WITH US TO CHANNEL MORE FOOD INTO OUR COMMUNITIES

In 2023 we rescued just over 900 tonnes of surplus food from 513 suppliers across the food industry. However, to meet the current demand and supply those on our waiting list in Surrey, we need to source an extra 260 tonnes of ambient, chilled and frozen food next year. The surplus food system is unpredictable and insecure, making it increasingly challenging to supply a diverse mix of food types to charities and community groups.

Over the next year, we plan to increase surplus food from local suppliers to 20% of the food which moves through our depots.

SO WHY PARTNER WITH US?

We have been working for 22 years with manufacturers, growers, farmers, suppliers, wholesalers, retailers and the catering industry to identify quality surplus food that can be redistributed to charities.

We offer a more sustainable alternative to waste disposal using our fleet of e-vehicles where possible, we collect surplus food directly from producers and deliver it to local charities and community groups. This reduces both the food miles and environmental impact. We provide regular impact reports to show where the surplus food has gone and how many lives it has positively changed.

ALL THINGS PRACTICAL

Food safety, full traceability and compliance are at the core of the FareShare operating model. We log all goods in and out on our bespoke online stock management

A LOOK AT LOGISTICS

We can:

• OFFER SAME DAY COLLECTIONS AND TAKE RECEIPT OF VERY SHORT-DATED STOCK, WE HAVE A FLEXIBLE OPERATING MODEL AND CAN DEAL WITH YOUR SURPLUS AS IT ARISES, WHETHER THAT IS REGULAR OR IN ONE OFF SPIKES.

• WORK CLOSELY WITH YOU TO ACHIEVE THE MOST COST- AND TIME-EFFECTIVE SOLUTIONS WHEN DEALING WITH UNSOLD FOOD, TO ENABLE YOUR BUSINESS TO REPURPOSE SURPLUS FOOD FOR SOCIAL GOOD.

system and can perform product recalls and safety checks. We are annually audited by Shield Safety and we ensure that every charity receiving food from us, is fully compliant with food hygiene and food safety regulations.

“WE’RE EXTREMELY PROUD TO SUPPORT FARESHARE SUSSEX & SURREY. THEIR TEAM MAKES SURE THE LOGISTICS OF DONATING OUR SURPLUS FOOD IS INCREDIBLY EFFICIENT AND ALWAYS PROVIDE GREAT IMPACT REPORTS. ULTIMATELY, THIS MEANS WE HAVE A GREAT PARTNERSHIP, MAKING IT VERY STRAIGHTFORWARD TO CONTRIBUTE REGULARLY. KNOWING OUR DONATIONS BENEFIT LOCAL COMMUNITIES DIRECTLY AND THAT OUR STAKEHOLDERS ALSO RECOGNISE THE SOCIAL IMPACT FROM OUR SURPLUS IS VERY IMPORTANT TO US AT HIGGIDY.”

Matt Carter, Sustainability Manager, Higgidy

• COLLECT NON-PALLETISED STOCK

• HAVE A FLEET OF SIX TEMPERATURE CONTROLLED AND ONE FROZEN VAN (THREE OF WHICH ARE ELECTRIC) AND TWO ELECTRIC BIKES OFFERING SAME DAY OR NEXT DAY COLLECTIONS FROM YOUR FACTORY OR DISTRIBUTION CENTRE. IN SUMMER 2024 WE WILL ADD AN HGV LORRY TO OUR FLEET.

• COLLECT SMALLER VOLUMES AS WELL AS MUCH LARGER VOLUMES.

• OFFER AN ACCOUNT MANAGER TO ENSURE YOU HAVE SOMEONE AVAILABLE FIVE DAYS A WEEK.

• ACCEPT AND DISTRIBUTE ALL STORAGE TYPES: AMBIENT, CHILLED AND FROZEN FOOD.

INNOVATIONS

In these uncertain times, it is vital that we adapt and change the way we access surplus food, adopting increasingly creative ways to capture, process and redistribute. We are currently working on a number of projects which showcase our innovation in this area.

ALLIANCE MANUFACTURING

Part of the Coronation Food Project, The Alliance Manufacturing programme seeks to unlock more surplus food for redistribution by bringing members of the food industry together. They share their surplus, underutilised and donated resources in all forms. Food, packaging, labour hours and factory distribution capacity is included.

The result is to create volumes of essential food items that FareShare can predict and blend into the peaks and troughs of food supply throughout the year. By joining forces to promote best practices and teamwork across the industry, it is intended that the UK will become a leader in reducing and redistributing surplus food waste, unlocking even greater social and environmental impact.

UPPING OUR GAME LOCALLY - VENISON TRIAL

During our hungry gap this winter, we trialled a partnership with Natural England to redistribute wild venison. The deer were removed from a Site of Special Scientific Interest that was being increasingly damaged by over-population. We received two tonnes of minced venison, which we distributed as 500g packs of mince to 64 charities and community groups across Sussex & Surrey. To complement this, we provided seven recipes to support chefs cooking in community settings and ran a batch cooking session together with Brighton & Hove Food

Partnership. This demonstrated not only how to make the most out of venison but also encouraged community engagement and development in meal preparation. Following its success, a second venison trial is planned for later in 2024 with a broader partnership coalition.

For more information and to donate food, have a chat with George Shaw, our Food Supply Manager, givefood@faresharesussexandsurrey.org.uk

WHERE OUR FOOD COMES FROM

MANUFACTURER

GROWERS AND FARMS

DISTRIBUTION CENTRE

PACKER

PERMANENT COLLECTION POINT

IMPORTER

LOGISTICS COMPANY

STORE INC WHOLESALERS

ONLINE WAREHOUSE

FOOD SERVICE PROVIDER

OUR SOCIAL RETURN ON INVESTMENT

Research conducted by Interreg 2 Seas Mers Zeeen shows our organisation provides a return on investment reflected through the savings we help to make to the rest of the economy in terms of social, human and environmental benefits. These savings are based on things we do as an organisation which have a positive impact on lives and are given a monetary value. The biggest value we add is in the following key areas:

ENVIRONMENT

Helping the climate through reducing food waste

POVERTY

Providing food to the people who need it, most of which leads to improvements in health and wellbeing

EMPLOYABILITY

Providing skills training to help people into work

VOLUNTEERING

Our volunteers benefit from a sense of making a contribution to society

So, by passing on surplus food to people on low incomes, we help cut their household expenditure, leading to an improvement in health and wellbeing and saves national health and social care costs.

REACHING THE MOST VULNERABLE PEOPLE:

PEOPLE ON LOW OR NO INCOME

HOMELESS PEOPLE AND ROUGH SLEEPERS

FAMILIES WITH CHILDREN

LONG TERM UNEMPLOYED

OLDER PEOPLE

EX-OFFENDERS

PEOPLE WITH PHYSICAL DISABILITIES

ASYLUM SEEKERS & REFUGEES

PEOPLE WITH DRUG OR ALCOHOL ADDICTION

PEOPLE AFFECTED BY

DOMESTIC VIOLENCE

PEOPLE WITH MENTAL

HEALTH PROBLEMS

BLACK, ASIAN & MINORITY ETHNICITIES

FOR EVERY £1 PUT INTO FARESHARE SUSSEX & SURREY THE SOCIAL VALUE IS WORTH £10.87

WORKING WITH 144 GRASS ROOT CHARITIES AND COMMUNITY GROUPS

Our commitment is to build strategic and sustainable partnerships in the local community with organisations who embed food support alongside wraparound care such as advice, health support, counselling and befriending. This allows people to access quality nutritious food in dignified settings and help break the cycle of poverty.

We work with 144 organisations across the breadth of Sussex & Surrey who support people from a range of backgrounds, needing food support for a variety of reasons.

We deliver food to charities and community groups who support the most vulnerable people in our region. Using the Indices of Multiple Deprivation, we target communities with the highest levels of deprivation.

We don’t charge charities and community groups for our food, but through their membership fee they contribute towards offsetting part of our large distribution and storage costs. We save our members 96% of food costs per kg, overall saving them £5,175,236 last year. 42

SURREY

WEST SUSSEX

CRAWLEY
BURGESS

FARESHAREGO

FareShareGo is a free service that provides good quality, end-of-day surplus food to charities and community groups to top up their existing food supply and help them to reduce their costs.

FareShareGo connects these charities and community groups with local supermarkets and restaurants to access this end-of-day surplus food during a designated collection slot each week. Our current food partners include Tesco, ASDA, Waitrose & Partners, Booker, Nando’s and KFC.

The food offered through FareShareGo varies; it depends on what surplus food is available at a particular outlet each day.

Nando’s and KFC donate cooked chicken, whereas supermarket collections often include bread, eggs, fresh fruit and vegetables and sometimes chilled items such as meat, ready meals and sandwiches.

It will typically be ‘yellow sticker food’; which will always be within the use by date and is perfectly good to eat but can no longer be sold. Charities can sign up to both FareShareGo or FareShare Sussex & Surrey membership. The two schemes complement each other to help groups source as much surplus food as possible for vulnerable people in the community.

FARESHAREGO IN NUMBERS:

125 COMMUNITY GROUPS AND CHARITIES

HELPING AN ADDITIONAL 15,970 VULNERABLE PEOPLE A WEEK

PROVIDING 7.9 MILLION MEALS

THROUGH 3,321 TONNES OF SURPLUS FOOD

COMMUNITY MEMBERS: EAST SUSSEX

1,661T

74

7,896

WARMING UP THE HOMELESS has three hubs in Hastings, Bexhill and Eastbourne, providing hot meals, advice, support and activities to those experiencing homelessness. They run daily drop-in services, evening outreach programmes and distribute emergency support parcels to hundreds of people across East Sussex.

“FARESHARE IS A LIFESAVER FOR THE CHARITY AND THOSE IT SERVES. REGULAR DELIVERIES OF GOOD QUALITY FOOD HELPS US PRODUCE 1,400 NUTRITIOUS MEALS A WEEK, COOKED FROM SCRATCH TO FEED THOSE SLEEPING ROUGH OR IN VULNERABLE HOUSING WITHOUT COOKING EQUIPMENT. THE MEALS ARE FROZEN SO WE CAN PROVIDE PREPARED FOOD IN OUR SUPPORT PARCELS WHICH WE DELIVER TO 450-600 FAMILIES A WEEK.” Trudy, CEO Warming up the Homeless

1661 tonnes of food supplied (1,493 tonnes of through FareShare Go)

74 charities & community groups (including 46 FareShareGo)

Feeding 7896 people a week

Saving £511,908 (Value £539,684)

Their clients are incredibly grateful for the service they and we provide:

“I’LL STARVE IF IT WASN’T FOR HERE OR I’D HAVE TO BE THIEVING.”

“I LIVE ALONE AND DON’T HAVE ANY FRIENDS ANYMORE, ‘CAUSE I’M GETTING OLD AND MOST OF MY FRIENDS HAVE DIED. IT’S A BIG HELP. NOT JUST FOOD WISE, BUT IT’S NICE TO WALK IN AND KNOW THAT PEOPLE WELCOME YOU.”

1,615 tonnes of food provided (1,434 tonnes of food through FareShare Go)

64 charities & community groups (including 40 FSGo)

Feeding 7856 people

Saving £593,262 (Value £617,070)

641 tonnes of food provided (350 tonnes of extra 53 charities & community groups (inc 36 through

COMMUNITY MEMBERS: WEST SUSSEX

1661 tonnes of food supplied (1,493 tonnes of through FareShare Go)

74 charities & community groups (including 46 FareShareGo)

Feeding 7896 people a week

Saving £511,908 (Value £539,684)

1,661T

7,896

LITTLEHAMPTON COMMUNITY FRIDGE runs a monthly cafe and pop-up pantries across West Sussex. Littlehampton is one of the major coastal communities in Sussex and has one of the highest levels of deprivation. They have seen a huge increase in the numbers of people attending their pantry sessions and have opened the cafe after seeing a need for cooked meals for the community.

“ON A LOW DAY THERE ARE 80 AND ON A BUSY DAY IT’S NEARLY 150 THROUGH THE DOOR. WE DO HAVE OUR DAILY PEOPLE AND THEN WE HAVE THE PEOPLE THAT COME ON A PARTICULAR DAY EVERY WEEK.”

Hayley, Project Manager, Littlehampton Community Fridge

1,615 T

7,856

Their customers have only wonderful things to say about their work:

1,615 tonnes of food provided (1,434 tonnes of food through FareShare Go)

64 charities & community groups (including 40 FSGo)

Feeding 7856 people

Saving £593,262 (Value £617,070)

“I’M ON MY OWN WITH MY DAUGHTER AND MY RENT IS VERY HIGH. IT HELPS A LOT, ESPECIALLY AS I AM ON MATERNITY PAY AT THE MOMENT... I MADE A WHOLE MEAL FROM THE BITS I GOT FROM HERE THE OTHER DAY, AND IT LASTED ME FOR TWO DINNERS AND THAT WAS FOR BOTH OF US.”

“IT’S QUITE A MASSIVE RESOURCE WHEN THINGS ARE REALLY TIGHT, AND WHEN YOU’RE HAVING A BAD WEEK YOU CAN ACTUALLY FEED YOUR FAMILY FOR A WHOLE WEEK.”

641 tonnes of food provided (350 tonnes of

through FareShare Go)

COMMUNITY MEMBERS: SURREY

641T

6,553

THE AMBER FOUNDATION is a residential home that supports young adults aged 18-30 who face complex problems. It offers homeless support to transform their lives by helping them move away from homelessness and addiction and out of unemployment and work towards better, brighter and healthier futures. The project provides them with housing, support and of course, a hot meal.

Every young person receives personalised support and has the opportunity to develop new skills, experiences and have time to focus on themselves. Their aim is to help young people move on positively and independently to a job, a place of education or training and most importantly of all, a safe, sustainable place to call home.

641 tonnes of food provided (350 tonnes of extra through FareShare Go)

53 charities & community groups (inc 36 through FareShareGo)

Feeding 6553 people each week

Saving £357,522 (Value £374,386)

“FARESHARE SUSSEX & SURREY HAS A HUGE IMPACT ON OUR CHARITY. HERE AT AMBER, WE RELY ON YOUR DONATIONS TO HELP US WITH THE RUNNING OF OUR CENTRE AND HELPS US OUT MASSIVELY. SEEING YOUR DONATIONS BRINGS A LOT OF LIGHT AND LOVE FOR OUR RESIDENTS WHICH THEY ARE GRATEFUL FOR.”

Ellie, Services Manager, The Amber Foundation

483 tonnes of food provided (41 tonnes of extra through FareShare Go)

92 charities & community groups (including 14 FSGo)

Feeding 10,039 people each week

Saving £1.44 million (Value £1,525,932)

483T

10,039

COMMUNITY MEMBERS: BRIGHTON & HOVE

1,615 T

64

7,856

1,615 tonnes of food provided (1,434 tonnes of food through FareShare Go)

64 charities & community groups (including 40 FSGo)

Feeding 7856 people

Saving £593,262 (Value £617,070)

641T

53

6,553

THE HOP 50+ is a project run by Impact Initiatives, providing a welcoming space for those over 50 to enjoy a cooked meal alongside support services which are low-cost or free to customers. It is a friendly space aimed at tackling isolation and providing access to services for older people.

“FOOD PLAYS A BIG PART AT THE HOP, BRINGING PEOPLE TOGETHER TO ENJOY A MEAL, MANY OF OUR SERVICE USERS SAY THAT THEY ARE OFTEN UNABLE TO COOK AT HOME. OUR WEEKLY DELIVERY FROM FARESHARE SUSSEX & SURREY GIVES US THE OPPORTUNITY TO KEEP OUR MENU AFFORDABLE AND GIVES OUR CHEFS AN OPPORTUNITY TO LEARN NEW DISHES AND GET CREATIVE WITH THE DIFFERENT RANGE OF FOOD THAT IS DELIVERED.”

Claire, Deputy Manager, The Hop 50+

483T

92

10,039

641 tonnes of food provided (350 tonnes of extra through FareShare Go)

53 charities & community groups (inc 36 through FareShareGo)

Feeding 6553 people each week

Saving £357,522 (Value £374,386)

Their customers are appreciative of their work:

“MY FAVOURITE THING ABOUT HERE IS ALL THE VEGETABLES! I DON’T HAVE TO WORRY ABOUT VEGETABLES TODAY, I’VE HAD PLENTY TODAY ALREADY.”

483 tonnes of food provided (41 tonnes of extra through FareShare Go)

92 charities & community groups (including 14 FSGo)

Feeding 10,039 people each week

Saving £1.44 million (Value £1,525,932)

“WE’VE MET SO MANY LOVELY PEOPLE HERE AND AFTER A VERY SHORT SPACE OF TIME YOU KNOW EVERYBODY BY NAME, IT’S FABULOUS! THE ATMOSPHERE IS AMAZING IN THIS PLACE, IT REALLY IS”

“I ALWAYS LOOK FORWARD TO THURSDAYS. AFTER MY VISIT TO THE FOODBANK, I JUMP ON THE BUS AND COME TO MOULSECOOMB. I HAVE A CUP OF TEA AND THEN GO TO THE WAREHOUSE. EVERYONE IS SO KIND HERE. WE HAVE A LOT OF FUN TOGETHER. I FEEL VERY WELCOME.”

COMMUNITY PARTNERSHIPS

Supporting the vulnerable has always been very important to us. We wouldn’t be able to reach out to those who would benefit from our employability and volunteering programmes, if not for our strong mutual partnerships with local stakeholders such as the DWP, Sussex Probation, St John’s College, University of Brighton and University of Sussex.

INTERNSHIPS

Last year, we offered four paid internships to Sussex University students, who joined our Operations and Development Teams over summer. They worked on various projects, from social media to data reporting, providing new perspectives and ideas. They were also never shy of lending a hand in the warehouse. Two interns joined our permanent staff after they graduated; Anand is now our Guildford Warehouse and Operations Manager and did a brilliant job getting the new depot ready to open, while Chloe supports our volunteer team in Brighton.

“I THOROUGHLY ENJOYED MY INTERNSHIP

AT FARESHARE SUSSEX & SURREY! I HAD THE OPPORTUNITY TO LEARN FIRST HAND ABOUT HOW THE THIRD SECTOR WORKS, AND MET SO MANY WONDERFUL, WELCOMING AND SUPPORTIVE PEOPLE WITH VASTLY DIFFERENT EXPERIENCES. THE CURRENT GROWTH PERIOD GAVE OPPORTUNITIES TO LEARN ABOUT MANY DEPARTMENTS, AND CONTRIBUTE NEW IDEAS FOR IMPROVEMENT, FROM COMMUNICATION TO SUSTAINABILITY.”

Chloe, Summer Intern and now Operations and Volunteer Officer

We work closely with our partners to provide opportunities to those struggling to find employment. For example, we work alongside volunteers with autism, and seeing their confidence grow is an endlessly rewarding experience.

To make our employability programme more accessible to people with Additional Support Needs (ASN), we partnered with Brighton University to offer 5 student placements to provide wellbeing support for our ASN volunteers. Following this, we hope to add more infrastructure for working with more vulnerable volunteers.

DAVID

David worked for the same employer for 30 years, and greatly enjoyed his job and its independence. When the business unexpectedly closed down during the pandemic, it seriously affected him; David faced multiple barriers when looking for a new job, and his limited literacy added to the challenge of online job searching. However, he was very motivated to get back into work. David came for a tour around our Brighton depot and decided to see how he got on as a warehouse volunteer.

Supported by the kindness of our student wellbeing volunteers, David’s confidence grew. They also helped him get a referral to an additional Supported Employment Team and a local charity that supports people with ASN. David is now actively applying for new jobs.

CALVIN

After hearing from his mum about FareShare’s supportive volunteering opportunities for neurodiverse young people, Calvin joined FareShare Sussex & Surrey in 2016, taking on 2 shifts a week. Calvin felt instantly welcomed and accepted, and continued to volunteer with us for 6 years.

Our Employability team supported Calvin with his job applications and references, giving interview advice and encouragement. By summer 2022, Calvin was offered a job at Burger King, where he worked for the next 18 months. Following his lifelong passion for cars, he recently began as an Uber driver, often delivering groceries to elderly clients in a manner reminiscent of his time volunteering to distribute food with FareShare. Being his own boss is something he finds hugely valuable and empowering. In a dream hatched with our Employability team, Calvin hopes to one day start a driving school for neurodivergent young people.

OUR GREEN AGENDA

This year, we witnessed the impact of unpredictable seasonal weather patterns generating more food insecurity, food poverty and food prices continuing to rise. Our food security is at risk with a changing climate which emphasises the importance of working together towards a more sustainable future in line with the United Nations Sustainable Development Goals (SDGs). A wide range of social, economic and environmental challenges are exacerbated by food insecurity so we strive to support these areas through food waste reduction.

By saving and redistributing 905 tonnes of good-to-eat food from going to waste last year, we were able to prevent 1,447 tonnes of CO2e from being released into the atmosphere. That is the equivalent of 162 round trip flights from London to Sydney.

Our fleet of electric vehicles help to keep our carbon footprint lower. We are aware of the long-term environmental impact of internal combustion engine vehicles so are always working with innovators to find a cost effective long-term solution.

These are supported by two e-cargo bikes that helped us move 35 tonnes of food to the projects in the city which are easier to access by bike, saving our vans from sitting in city traffic.

We not only cut CO2e emissions but we help to save water. This year we have saved 13.6 trillion litres of water by utilising produce which would otherwise be wasted.

Our Green Team has been proactively striving for changes to improve the sustainability of day-to-day operations:

• Reducing our paper usage by switching to reusable alternatives

• Switching to eco-produced toilet paper

• Implementing more economic route planning

• Utilising second-hand electronics and furniture

• Prioritising use of electric vans and bikes over diesel alternatives

• Using only eco-friendly products for cleaning

Our new Guildford depot has been created with environmental impact in mind; sourcing a renewable energy provider, sourcing second-hand where possible and choosing ecofriendly consumables.

UNITED NATIONS SUSTAINABLE DEVELOPMENT GOALS

CARBON FOOTPRINT

INSTALLATION OF

“OPERATING OUR WAREHOUSES AND OFFICE SPACES WITH 100% RENEWABLE ENERGY IS A PRIORITY FOR US, AND WE ARE CONTINUING TO SOURCE FUNDING FOR SOLAR PANELS. 2024 SEES FARESHARE SUSSEX & SURREY PILOTING A COMPOSTING PROJECT IN BRIGHTON, TO REDUCE OUR FOOD WASTE MILES AND SUPPORT A COMMUNITY WELLBEING PROJECT WITH NURTURE THROUGH NATURE. WE ARE ALSO COMMITTED TO HAVING A NEW CARBON FOOTPRINT AUDIT TO SEE HOW FAR WE HAVE COME AND HAVE AN ACTION PLAN FOR THE NEXT TWO YEARS.”

Dan Slatter, CEO FareShare Sussex & Surrey

SURREY UPDATE

2024 is a year of growth and innovation for FareShare Sussex & Surrey. In order to expand our reach across the region and get more food to areas of high deprivation, we have recently leased a 4,500 square foot warehouse and office space in a Guildford business park close to the M25 /M3 /A3. It is a fantastic space with the capacity to help haulage companies deliver to us en route to their other destinations, circulating more surplus food.

This coincides with a shift in the type of food we will receive and distribute, dealing with more frozen, short shelf life and single line items (i.e. seasonal gluts). To cope with this, we have installed a larger freezer, chiller and ambient storage space. Soon, we will start using a frozen van to support our new frozen membership programme and an HGV to help collect and deliver locally sourced food to our depots in Guildford and Brighton.

Currently, we serve 17 charities and community groups in Surrey, helping around 7,500 people a week. By the end of 2025, we plan to be serving up to 60 charities and community groups in the county, with further growth on the horizon.

Our new Guildford depot will:

• Better serve the communities of Surrey

• Give us greater capacity to receive more food by volume and variety

• Double our chilled and triple our frozen space

• Grow our successful employability scheme

WAREHOUSE FIT OUT

The generous donation of £100,000 from Surrey County Council has allowed us to purchase our chiller and freezer, a forklift truck and racks large enough to store 18 pallets of ambient food. Our chilled and frozen food spaces have tripled: the chiller is large enough to fit 15 pallets plus a working space, and the freezer can accommodate 12 pallets.

We will also have a 1,200 square foot office space, including a 400 square foot training/corporate reception space. Our Green Team have advised on making the depot as sustainable as possible from the outset and will introduce further initiatives over time, following our launch in May 2024.

MEET THE TEAM

Anand began as our Warehouse Operations Manager in December 2023, soon joined by Gemma, our Volunteer and Operations Coordinator, and Louise, our Warehouse Assistant. Their energy has been focused on getting the warehouse fitted out and compliant with Health and Safety and Food Safety, along with recruiting our essential volunteer team who will pick, pack and deliver our surplus food to the charities and community groups we serve.

INNOVATIONS

To deal with the changing landscape of surplus food we have set some innovations into our new depot:

CLEAN ROOM

We have plans to install a clean room, which will give us space to repackage large catering food deliveries, making them easier for charities and community groups to use. This will form part of our employability training and teams of corporates will also volunteer in this space.

EMPLOYABILITY

We hope to launch our employability programme in Autumn 2024, helping train 30 participants a year to become workplace-ready. We will offer a programme of accredited training, soft skills, CV writing, interview techniques and holistic all-round support. This will take place in our new training room, consisting of group training and 1 - 1 sessions focusing on the NEET (not in employment, education or training) demographic. We plan to have a hospitality focus, including modules in stock control and barista training.

FROZEN MEMBERSHIP.

The availability of frozen surplus food is on the rise, and to help get more frozen food out into the community, we are launching a frozen membership. Our new 12 pallet freezer and frozen van will aid this new scheme, which will be a more cost-effective membership; we estimate this will save charities and community groups an average of £18,000 per year. We will also be offering charities and community groups support to purchase freezers to help them store more frozen surplus food.

“IT

IS GOOD NEWS THAT FARESHARE SUSSEX & SURREY ARE INVESTING FURTHER INTO SURREY TO EXPAND THEIR WORK IN THE COUNTY AT A TIME OF GROWING NEED. THE SURREY DEVELOPMENT WILL FACILITATE MORE HEALTHY SURPLUS FOOD TO BE RESCUED AND REDISTRIBUTED TO WONDERFUL CHARITIES AND COMMUNITY GROUPS WORKING IN THE COUNTY.”

OUR STRATEGIC DIRECTION FOR THE NEXT THREE YEARS

In early 2024, the Senior Leadership Team and Trustees reviewed and set our strategic plan for the next three years. The plan is built on the foundation of our charitable objectives which include:

• Education & training

• Relief of poverty through tackling hunger

• Environmental conservation

• Community development

The charity has experienced lots of growth and development in the last two years. It was therefore an apt time to revisit our strategic plan. The plan acts as a road map as we develop our work into serving the region with all of the opportunities and challenges that lie ahead.

OUR SEVEN STRATEGIC PRIORITIES 2024-2027:

SEEKING WAYS TO INCREASE OUR SOCIAL IMPACT AND PLAY OUR PART IN ESTABLISHING LONG TERM COMMUNITY RESILIENCE

ONGOING REDUCTION IN CARBON USE, AIMING FOR NET ZERO AND ENVIRONMENTAL SUSTAINABILITY

CURATE A CULTURE TO ATTRACT, DEVELOP AND RETAIN A DIVERSE COMMUNITY OF PASSIONATE PEOPLE

A COMMITMENT TO PARTNERSHIPS TO MAXIMISE THE SOCIAL RETURN ON INVESTMENT OF OUR WORK AND STEWARD RESOURCES WELL

ENSURE RESILIENCE AND SUSTAINABILITY WITH FINANCES

DRIVE OPERATIONAL EXCELLENCE THROUGH INNOVATION, CONTINUOUS LEARNING AND RIGOROUS PROCESSES

TELL OUR STORY IN AN ENGAGING, INFORMATIVE WAY COMMUNICATING THE CHALLENGES AND SOLUTIONS

“TWENTY TWO YEARS AGO FARESHARE’S WORK ON THE SOUTH COAST HAD A HUMBLE START. ONE PERSON, WITH A BORROWED VAN, RESCUED A FEW TONNES OF FOOD TO REDISTRIBUTE TO SOME GRATEFUL LOCAL CHARITIES. THE TWO DECADES THAT FOLLOWED SAW THE CHARITY MATURE AND DEVELOP. THE PANDEMIC AND SUBSEQUENT COST OF LIVING CRISIS LED TO BIG GROWTH IN OUR SERVICES AS DEMAND SKYROCKETED. THIS LAST YEAR HAS FOCUSED ON STRENGTHENING OUR FOUNDATIONS READY FOR SIGNIFICANT GROWTH OVER THE NEXT THREE YEARS. THESE STRATEGIC INVESTMENTS HAVE BEEN MADE AS WE DEVELOP OUR WORK AND REACH ACROSS THE REGION TO RESCUE AND REDISTRIBUTE MORE FOOD, TO MORE CHARITIES AND TO MAKE A GREATER IMPACT ON SOCIETY.”

“FARESHARE SUSSEX & SURREY DO SUCH A GREAT JOB IDENTIFYING AND RESCUING SURPLUS AND WASTE FOOD FROM SUPPLIERS ALL OVER THE REGION AND REDISTRIBUTING IT TO A HUGE NUMBER OF CHARITIES AND COMMUNITY GROUPS. BOTH THESE ISSUES ARE IMPORTANT TO US SO WE ARE DELIGHTED TO KNOW THAT SUPPORTING THE WORK AT FARESHARE SUSSEX & SURREY IS SO EFFECTIVE AND HAVING A DOUBLE IMPACT.”

Sarah Wickens, Director Store, Property Group

INVESTING IN THE FUTURE

We know we aren’t the only charity reporting that the fundraising landscape this year has been a challenge. To an extent, we are lucky in that our supporters have consistently donated to our cause over a number of years. Our fundraising has purposely taken a jigsaw approach - giving us the flexibility to raise income from a number of different sources. We are pleased to report that we have achieved a surplus this year, mainly due to a legacy donation from one of our longstanding supporters.

This funding surplus has been allocated to grow our successful Employability Programme in our new Guildford depot.

Full year accounts will be available from the Charity Commission. All figures are subject to audit.

FARESHARE SUSSEX & SURREY INCOME 23-24 FARESHARE SUSSEX

Reserves

The charity operates a reserves policy set by the Board of Trustees and reviewed annually. Reserves are required to ensure the continued smooth operation of the charity, to cope with any unexpected eventualities and enable any one-off expenditure that is deemed appropriate for the charity.

TOGETHER WE CAN MAKE GOOD THINGS HAPPEN

WE RECEIVED 68 TONNES FROM 30 PERMANENT FOOD COLLECTION POINTS IN LOCAL BUSINESSES AND SHOPS

“WE ARE DELIGHTED TO CONTINUE OUR CHARITY OF THE YEAR PARTNERSHIP WITH FARESHARE SUSSEX & SURREY, AND ARE SO IMPRESSED WITH THE IMPACT OF THE WORK THEY DO. THE PARTNERSHIP PROVIDES COLLINSON EMPLOYEES WAYS TO DIRECTLY SUPPORT THEIR LOCAL COMMUNITIES, ALONG WITH VOLUNTEERING OPPORTUNITIES TO HELP FIGHT FOOD POVERTY AND TACKLE FOOD WASTE.”

HORSHAM
BRIGHTON

A MASSIVE THANK YOU

To all our supporters.

A great big FareShare Sussex & Surrey thank you from all of us, to all of our supporters and donors. Simply put, without you we couldn’t rescue so much food and get it to so many people in food insecurity. The donation of your time, food, money and professional skills are essential for our ongoing success. Times remain hard for the communities we work alongside and times will remain challenging for them in the longer term. We have yet to see a light at the end of the tunnel. As a charity, we are deeply needed by so many. Your support ensures that we can continue to offer a lifeline.

TRUSTS AND FOUNDATIONS

Albert Van den Burgh Charitable Trust

Anton Jurgens Charitable Trust

Brighton and Hove Soiree Rotary Club

Chalk Cliff Trust

Charlotte Marshall Charitable Trust

The Community Foundation of Surrey Community Trust of the Blessed Virgin

Mary

The Desmond Foundation

Dodgson Foundation

East Brighton Trust

Ernest Kleinwort Charitable Trust

The February Foundation

Focus Foundation

Foreshore Trust

Friarsgate Trust

Garfield Weston Foundation

The Hobson Charity

Homity Trust

Ian Askew Charitable Trust

The Isabel Blackman Foundation

John Booth Charitable Foundation

Loseley and Guildway Charitable Trust

Mrs A Lacy Tate Charitable Trust

Palca Stevenson Giving CIO

The Pebble Trust

Postcode Society Trust

Rampion Community Benefit Fund of

Sussex Community Foundation

Roy Hudson Trust

The Silver Lady Fund

Souter Charitable Trust

Southern Coop Food Banks

Sussex Community Foundation

Tesco Community Grants

Warburtons Community Grants

West Sussex CC Small Grants

Fund through Sussex Community Foundation

With thanks to our anonymous Trusts and Foundations

PARTNERSHIPS

The Bevy

Brighton and Hove City Council

Brighton and Hove Food Partnership

Brighton and Hove Surplus Food Network

Brighton Emergency Food Network

Brighton Housing Trust

Brighton Probation Service

DWP

Natural England

Sandra Staufer Design

St John’s College

University of Brighton

University of Sussex

Woking Food Focus Group

Youth Employment Hub

LOCAL SUPPLIERS

Adam’s Wholesale

Allwood Farm

Barfoots Of Botley

Bookers

Brakes

Brighton Permaculture Trust

Cliff Bars

Compleat Foods

Down to Earth

Elite Fine Foods

Healthy Food Brands

Healthy Supplies

Higgidy Pies

KFC

Lizzie’s Food Factory

Montys Bakehouse

Nandos

Natures Way Foods

Nutbourne Nursery

Oatopia

Piglets Pantry

Shrub Provisions

South Farm

Spicer International

Tangmere Nurseries

The Organic Protein Company

Warburtons

CORPORATE

PARTNERS

Bright Local Collinson

Electric Square

GD Impact

Horsham Coffee Roasters

Love Food Share Food

More Radio

Midnight PR

Propellernet

Recorra

Rivervale

Scott Brownrigg

Velvet

“SO DISTRIBUTION SHOULD UNDO EXCESS, AND EACH MAN HAVE ENOUGH.”

From King Lear, Shakespeare.

Email: info@faresharesussexandsurrey.org.uk

Website: faresharesussexandsurrey.org.uk

Registered Charity Number: 1093245

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FareShare Sussex & Surrey Impact Report 23-24 by faresharesussexandsurrey - Issuu