Company in-Focus 2020

Vol-3 | Special Edition | September 2020 | 299/-

Anuj Wahi

Vinod Wahi

Vice-Chairman & Managing Director

Chairman & CEO

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www.businessconnectindia.in | Vol. 3 | Special Edition September 2020 INDIA

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Editor’s Note

“If Growth Is What You Desire, Innovation Is What Your Require”

In the last few months, the entrepreneurial space has seen a myriad of transitions and challenges. These spontaneous changes have provoked the mind of entrepreneurs to make revolutionary policies, products, etc. not only to sustain their own foundation but, also to help other business people. Entrepreneurs are the face of change. In the advent of unprecedented challenges, innovators have made people realize the prominence of digital technologies to lay down novel methods. However, if entrepreneurs have taught us to fight fire with fire i.e. change yourself according to changes, many Companies have leveraged on experience and quality to grow beyond the ongoing challenges of the industry. In the last few months, Mankind has faced novel challenges. The recent lockdown has spurred a series of difficulties with respect to health, employment, etc. but, as we know, challenges build stronger foundations. As an editor, I always find it inspiring whenever I read about companies beating insurmountable challenges or leaders working meticulously to help the needy.

Stories like these give my life meaning and ignite the urge to be better than what I am.

In this edition “COMPANY IN FOCUS 2020”, our esteemed magazine is focusing on industrial pioneers whose talent, experience and skills have helped reshaping the organisational arena with an efficacious modus operandi. This time we are featuring KHC Healthcare India Pvt. Ltd. on the cover page. KHC is a tech-powered organisation reshaping the quality and standards of services, by bringing healthcare and technology under one umbrella. The Company is led by Vinod Wahi and Anuj Wahi. With 15 years of remarkable business, the Company is renowned for its dynamic nature, quality-focused products and cultivating work culture. In the recent pandemic crisis, KHC worked around the clock to facilitate products and services to their coveted client base, across the country. Their unyielding journey is has justified the power of innovation and technology and how it can help in conquering novel challenges.

Innovation doesn’t follow an identical path and needs constant nourishment. Turning over the pages of our magazine, you’ll come across a set of entrepreneurial narratives, who’ve faced challenges with sheer will and have grown to new heights. Adding to that is an inspiring collection of in-house articles, that are focused on rejuvenating your mindset and keep you focused on your goals while discovering new possibilities parallelly.

As always, I certainly hope our magazine is fulfilling your intellectual needs. Our Magazine has faced challenges upfront and helped other organizations, advertising their growth. With that being said, I bid you farewell.

Thank You!

Indranil Roy Indranil@businessconnectindia.in

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Vol 3 |Special Edition|September 2020 Publisher & Editor : Abhishek Kumar Dubey Editorial Team Indranil Roy | Kajal Dobhal | Ashwathy Nair | Dr. Amit Mishra Sugandh Bahl | Avishek Singh

Business Head ASHISH KUMAR

Corporate Team Satyam Singh | Sunny Pathak | Pradeep Pandey | Karan Sharma Komal Verma | Asha Dudeja| Aarti Kumari Rahul Kumar| Vikash Kumar | Sunaina Gupta | Reetu Chauhan Co-ordinator (Business Connect-Clients) Anita Kumari | Priyanka Gupta Data Research & Analysis Satyam Tiwari | Amit Kumar Harsh Kumar Garg | Anita | Ravinder Singh Gunjan Kumari | Damini Tyagi Finance Team Monika Aggarwal | Gourav Singhal | Reshmi Circulation Team Sonia Tiwari | Anurag Tiwari

Creative Director ASHUTOSH OJHA

Creative Team Chandan Sharma | Reena Kumari | Rajat Pathak Sakshi Negi Legal Affairs Mukesh Kumar Human Resources Nivedita Basu Digital Marketing Manager Ravikant Singh

Registered Office RZC 4, A/2, Street No. 21B, Sadh Nagar - II, Palam Colony, New Delhi-110045 Ph. 011-42636209 Email: info@businessconnectindia.in

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Publisher & Editor : Abhishek Kumar Dubey RNI No.: DELENG/2018/76695 Copyright Š 2018 FanzineIndia, All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations, Views and opinions expressed in this publication are not necessarily those of the magazine and according no liability is assumed by the publisher.

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CONTENT KHC HEALTHCARE INDIA PVT. LTD. Inclining Technology and Services under the same umbrella Anuj Wahi

Vice-Chairman & Managing Director Cover Story Page No. 10

Success Story

Health

Iffat Khan The One Behind Building a Safe and Supportive Ecosystem for Women

A Dynamic Relationship Between Health And Economy

Page No. 18

Page No. 26

BORN GROUP

Seran Gaming

Walking The Cx Path To Efficient Digital Transformation

Transforming the gaming journey into a sporting story

Page No. 20

Page No. 28

Consocia Advisory

Dyna Biotech

Providing integrated solutions with Reputation Management, Public Affairs and Advocacy

7 Years Of Unmatched Biotech Manufacturing Products And Finest Available Services.

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Lifestyle

Tourism Turn Your ‘Working from Home’ Into an Enjoyment at Staycation

5 Lessons from Mahabharata That will Help Reshaping your Life as an Entrepreneur

Page No. 32

Page No. 46

Ericson Insurance TPA

RISEOO

For Dependable Tpa Service Related To Health Insurance

Your Choiceable Brand For A Skyrocketing Growth

Page No. 34

Page No. 48

Cuisine

Schwitz Biotech

Ground-Breaking Business Trends For Food & Beverage Companies

Pioneering The Global Market In Pharmaceutical Formulations

Page No. 36

Page No. 50

Finathale

Current Affers

Offering a consultative approach by tailoring the services and solutions adeptly

After Two Years of Voda Idea Merge, It Integrates to Create a New Identity

Page No. 38

Page No. 52

Petrokens Engineering Services Pvt Ltd

The TravelBook Online

Creating Exceptional Engineering Solutions In The Wide Variety Of Industrial Sectors.

Paving The Path To Desirable Destinations

Page No. 40

Page No. 54

Education

Launchpad

Education Has Put off Physical Classrooms and Shifted to Online Classes

A Dynamic Relationship Between Health And Economy

Page No. 42

Page No. 56

QA Testing Laboratories Delivering Accurate And Reliable Results By Offering A Complete Solution In The Field Testing Page No. 44 7

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COVER STORY

KHC HEALTHCARE INDIA PVT. LTD. Indranil Roy | Business Connect

Inclining Technology and Services under the same umbrella Healthcare sector has witnessed growth at a brisk pace in the past few decades. In India, it has become one of the largest sectors, considering its importance or employment scope. Be it a public or private organization, there is a surge in service providers in this sphere, owing to its promising services and enhancing expenditure. Considering the future scope of this sector, the increasing population will bestow it with significant business opportunities. Among numerous service providers in the respective domain, KHC Healthcare India Private Limited has been excelling in the healthcare sector by providing speciality and cutting-edge technology products to its large expanding client base all over India. The Unique Business Model of KHC Healthcare has immense cross-selling opportunities that help scale up the revenues of all foreign brands that are associated with KHC on long-term and exclusive basis in India.

In an exclusive interview with the Vice-Chairman and Managing Director of KHC Healthcare India Private Limited and the Co-Founder & President of KanHealthcare, Mr Anuj Wahi, we are penning down some key highlights of the Company Performance.

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AN OVERLAY OF THE COMPANY KHC Healthcare India Private Limited is an ISO 9001:2015 certified progressive Healthcare Organization in India. It is a 15 year old, dynamic, employee sensitive, quality & customer-focused organization that is scaling heights in the relevant industry at a fast pace across India.

The long-term and exclusive foreign associates of KHC in India are the world leaders in their own respective fields and work in close collaboration with KHC to ensure that their customers in India remain delighted with the highest quality product offering, and unmatchable comprehensive world class services offered by KHC in India.

KHC has established its reputation in the Indian market for itself as well for its foreign associates, by providing top-notch & robust marketing, pre-sales, sales, post-sales, application support & engineering support to its growing customer base at all times across the country, along with an outstanding supply chain management support to offer uninterrupted supplies to its vast & fast growing client base spread all over the country. KHC has extended its reach to all the 29 states & 7 union territories in India, a noteworthy presence across nation organization through their own National Sales Team, National Support Team, and a wide spread National Distribution Network managed by their National Sales Team, so that their products & services are available to all their existing and prospective customers all over the country.

Dealing in speciality range of products, they introduced the unique concept of Scientific Marketing and strive to keep improving the same through Value-Based Selling for maximum utilization of their outstanding range of products by growing number of clients in the country.

WHAT IS IT THEY ARE DOING RIGHT? The Management Team at KHC Healthcare, Vinod and Anuj have set out a mandate which is executed by “Kanians” their team,

to periodically conduct scientific, educative customer trainings in form of product demonstration, presentations, walking the clients through all scientific publications in leading medical journals and providing real time scientific evidence that how their products & services will benefit them to improve the outcome of their work in all spheres. KHC actively participates in National Scientific Conferences relevant to their domain, which is attended by all key opinion leaders, as part of KHC commitment to its existing and prospective clients, to add value through strong academic and science offering.

KHC also conducts customized & tailor-made product trainings and wet workshops for their existing and prospective customers, as per their requirement on periodic basis. All these efforts help customers to understand KHC product offering through this Science, Technology, and Academic medium. This value added proposition that KHC offers is well appreciated by their customers across the country. Both, Vinod & Anuj ensure that their foreign associates visit India, once every year, to meet critical existing and prospective customers at key locations in the country, as it is crucial to seek the opportunities to align their sales goals along with the strategies implemented by them.

Vinod & Anuj regularly travel in different parts of India to maintain connectivity with management teams of leading clients as well as support their teams in their field operations.

at KHC Healthcare understand that if we “canWekeepall our customers delighted with the usage of our

speciality products to their high level of expectations and satisfaction, then we are truly well placed and our focus is inclined towards active participation in the growth and prosperity of all our customers whom we serve in Indian market. Our customers, team and foreign associates are the lifeblood of KHC. We are a highly processes and systems driven organization since inception and continue to apply thought to execute relevant innovation to keep improving the same in interest of our customers.

“

It was incorporated on 9th November 2005, with the innovative notion to introduce highly specialized, leading-edge, and pathbreaking technologies at All India Level in private as well as government sector and cater to customers in Clinical Diagnostics, Pharmaceuticals and Life Science space in India.

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says Anuj Wahi

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THE MOTIVATION BEHIND THE ENTREPRENEURSHIP After attaining his Bachelor’s degree in Commerce from University of Delhi, Anuj moved to USA at the age of 21 to pursue his MBA from Dhalkemper School of Business at Gannon University in Erie, Pennsylvania in Jan 2001. He performed brief stints in sales, marketing & strategy roles with increasing responsibility at GE and B. Braun Medical in Pennsylvania.

Thereafter, he worked for approximately 2 years at Aesculap Inc, a division of B.Braun Medical who sponsored his H-1B work permit visa to work for them in USA as their Product Manager for their Neuro & Spine product segments for the American market.

He admits that his work experience in the USA helped him build his sales, marketing and strategy skills and hone his critical thinking and operational understanding of business giving him immense international exposure to strategy, marketing & sales by working for these 2 great organizations in USA. His work was well appreciated by the management team he was reporting into and that is well evident from a series of recommendation letters he received from them. He had to return to India,

as he encountered immense pressure from his parents who wanted him back and pursue a career of his choice here in India. Anuj is a true Indian patriot at heart and soul, so, never planned to settle in the USA forever.

Anuj enjoyed every bit of his 5 years of stay in USA by being in association with the extremely talented professional leaders. He was keen to spend another 5 years thereby, stepping up the corporate ladder at Aesculap Inc and thereafter return to India. But, his parents were adamant

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to bring him back to India, being their only son. Anuj then put a condition to his father, who was the CEO of Wipro Biomed at that time, to make good use of his leadership experience in the healthcare industry in India. Anuj was finally able to convince his father by inspiring him to do something of their own in India and turn it into a professionally managed, scalable, sustainable & reputed healthcare organization in India. This instigated the need for starting a business venture in the respective domain.

Anuj aspired to capitalize on the diverse successful experience of his father, Mr Vinod Wahi and his vast professional relationship with the management teams of numerous leading healthcare clients across India. Vinod and Anuj then started scouting for global partnerships with the world renowned organizations in their own respective fields, under long-term & exclusive distribution agreements to represent them in India. Anuj returned to India in September 2005, and that concluded in setting up KanHealthcare on November 9th 2005.

A GLANCE AT THE LIFE OF MR VINOD WAHI Mr Vinod Wahi, the Chairman and CEO of KHC Healthcare India Private Limited & Founder and CEO of KanHealthcare, possesses enriched experience of being involved in 2 leadership roles for 2 well reckoned world-class organizations. He served as the CEO for Wipro Biomed for 17 years and was associated with Mr Azim Premji, the Founder Chairman of Wipro Limited. As a CEO, he played a pivotal role in the surging success of Wipro Biomed by leading a large workforce in India. Mr Vinod Wahi formed 3 divisions, Diagnostics System Group, Medical System Group & Life Science Group at Wipro Biomed & introduced in India leading foreign associates like Beckman Coulter, Bio-Rad, Becton Dickinson, Fujinon, Hewlett Packard, Agilent, Promega and others by having long-term & exclusive distribution agreements with all of them & scaled up profitable revenues for Wipro Biomed with a major focus on Beckman Coulter in India which is now part of Danaher Corporation, USA, a global USD 17 billion organization.

a long-term perspective keeping all investment decisions again in the interest of their customers, team and foreign associates. Under the unique business model of KHC, the investment made from their end started showing rapid growth, far above industry average, that also resulted in building up brand of KanHealthcare as well as of its foreign associates in India. KHC owns its Corporate Office and a Dedicated Application and Service Centre at a prime location in commercial DLF Towers in New Delhi. KHC has 7 warehouses and its 40 distributor offices located all across India to cover the entire nation, which is being supervised and managed by KHC National Sales Team who are also spread all over the country.

Promoters vision was clear to take-off under Partnership Organisation, and once KanHealthcare brand is well established in about 5 years, enter in Corporate Sector and that is how KHC Healthcare India Private Limited was incorporated to become operational by taking over entire business and employees of KanHealthcare in line with promoters thinking in 2005. KanHealthcare, Brings Technology & Services became our registered brand very well known all over the country. It is important to note that KanHealthcare, our Partnership Organization, also continues to remain active by filing its quarterly and annual returns and taxes, as per legal norms applicable to Partnership organizations in India, says Anuj.

DIFFERENTIATING FACTOR The flourishing organization KHC has been associated with some of the world’s finest healthcare foreign brands who are world leaders in their respective fields. These organisations, with whom KHC continues to have a long-term and exclusive representation for the Indian market is anywhere between 11 years to 15 years and that itself speaks volumes of their commitment to each other and to the clients in India. These world class organizations with whom KHC is associated are:

Prior to this, he introduced the concept of advancement in Clinical Diagnostics in India and offered his services as the Country Head, India for Boehringer Mannheim Diagnostics, a German organization for many years, again leading a large work force in India. Now, it is known as Roche, a USD 57 billion global Pharmaceuticals and Diagnostics organization.

MINDFUL INVESTMENTS CONCLUDED IN SCALING BUSINESS VOLUMES

The insightful approach of Vinod and Anuj was to invest the resources extensively towards the betterment of the business from

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• • • • • • • •

The Binding Site Group Limited, UK, associated on long-term & exclusive basis for India since 2005 IBL International, Germany, part of TECAN Group in Switzerland, associated on long-term & exclusive basis for India since 2006 Inova Diagnostics, USA, part of Werfen Group in Spain, associated on long-term & exclusive basis for India since 2009 Associates of Cape Cod, USA, associated on long-term & exclusive basis for India since 2007 Crosstex, USA, part of Cantel Medical Corporation in USA, associated on long-term & exclusive basis for India since 2010 Alfa Wassermann, USA, associated on long-term & exclusive basis for India since 2006 Rame-Hart, USA, associated on long-term & exclusive basis for India since 2010 Bio-Rad Antibodies, UK erstwhile AbD Serotec, UK, authorised strategic partner since 2010

Anuj firmly believes that entire team at KHC Healthcare are their most precious assets and recognises and appreciates their consistent hard and smart work spread over last 15 years for growth of their organization, leading to their own growth as well.

KHC maintains extremely low attrition at 2% since its inception 15 years back and takes good care of their team, invest in improving their skills in terms of personal coaching , professional training , including regular overseas products, application and engineering training.

Anuj says that everything is in the field, be it customers, competitors, orders, payments and we love working with our National Sales Team in the field all over the country to contribute to their hard work and build strong professional relationship based on value addition with all our clients in India.

Anuj adds that we are inculcating in our team by leading from the front to work upon the changing market dynamics by converting the transactional relationship with our customers into lifelong transformational relationship based on commitment, passion, science and perseverance to ensure that our clients continue to prosper and grow using our products & services of our foreign associates.

Anuj acknowledges the awards & accolades bestowed to them by their foreign associates for KHC stellar sales performance has ensured sheer motivation to all Kanians to make better offering to perform exceptionally well and aim for same on yearly basis. It is a sense of accomplishment and achievement and purely based on merits.

ADDRESSING THE COVID-19 SCENARIO IN INDIA

Anuj confesses that the world is witnessing the toughest time & crisis in our lifetime as the whole mankind has been adversely affected at physical and psychological level, due to the global COVID-19 pandemic. The entire planet is suffering

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the aftereffects of the Coronavirus outbreak and many continuously getting infected and tragic loss of human life. It has impacted Businesses, Jobs, Financial Markets, and World Economies, everything is at stake.

Anuj is a firm believer in the power of Science, Technology & Innovation which will help the world to beat this novel virus spread across the globe.

He states that nothing is permanent in life and neither is Coronavirus. Soon, the world will find a way to bail out of these challenging times.

Addressing the efforts of people in India while combating the virus with high spirits, he states, “I would like to express my sincere thanks with immense gratitude to our Frontline Healthcare workers, Doctors, Nurses, Phlebotomists and entire staff of all Hospitals, Laboratories & all healthcare professionals in India who are working 24/7 to help affected patients across the country.

Anuj greatly values and appreciates the Ministry of Health and Family Welfare in India which has apex bodies like the ICMR, NIV and Drugs Controller General of India who are tirelessly working round the clock and regularly monitoring & controlling the spread of this highly infectious virus. Our Central and State Governments are also doing a phenomenal job by working hand in hand and implementing policies and procedures to combat the crisis. With a population size and demographics of our country, our Central Government is doing a praiseworthy job.

Anuj firmly believes that India stands on a strong wicket with over 75% recovery rate, fatality rate down to less than 2% and proudly says that our Clinical Diagnostics industry in India is doing a phenomenal job and has now ramped up the testing capacity by performing at least 1 million COVID-19 diagnostics tests on a daily basis and for accuracy, authenticity and monitoring all data and records, testing is being carried out only at ICMR approved and NABL accredited Hospital Labs

in Private and Government sector, Reference Laboratories and Stand Alone Pathology Laboratories. He is sure that with this great Government & Private partnership, the testing capacity will continue to increase.

Anuj cites that our Indian Pharmaceutical industry is at the forefront to combat this virus by ramping up production for COVID-19 drugs, for treatment of symptoms of this virus and also Indian Pharmaceutical companies and Vaccine Manufacturers are in different phases of Clinical Trials for the COVID-19 vaccine that he believes will be launched sometime in 2021.

I salute to our Indian Army, All Forces , Police Personnel and all those who are working round the clock for the safety of our nation across the country amid these challenging times, but, together as a nation and united with the world, we will soon get rid of these tough times. I am sure that our Indian economy will bounce back once the vaccines are launched & the herd immunity concept comes in play, as that will show the exit door to this novel Coronavirus. Until then, we all need to continue to build our resilience in order to survive during these unprecedented times and strive to become experts of this new business environment, continues the exemplary business leader.

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DODGING THE PANDEMIC OUTCOMES

KHC encountered major challenges in terms of Supply Chain Management & sluggish demand of their Diagnostics product portfolio post lockdown on March 23rd and the same trend also continued in Quarter 1 for them in India. Our Sales Team, Support Team, Warehouse Team as well as our Distributors performed praiseworthy job during this time and continue the same to ensure that none of KHC clients suffer at any point of time.

Our Support Team facilitated each business operation by networking with all courier companies that were operational in April and May to get things moving. Our Sales Team went to the extent of supporting the clients by picking up shipments from the airports & courier offices all across the country in person and delivering those all by themselves to their adored client base by gearing up with COVID protection gear provided by KHC to its entire team in India. Health and safety of our team continues to be our top most priority. As our products & services offered by KHC are included under essential commodities, we kept the business operations functional amid nationwide lockdown under cautious and controlled manner complying with the law of the land. But while conducting these operations, the team kept pace with the precautionary measures to prevent the spread of COVID- 19, says Anuj.

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FUTURE PLANS

Anuj explains that Customer Focus is the nucleus of all our activities at KHC Healthcare, so our customers and their delight will remain our foremost priority and we are passionate to continue running the extra miles to keep our existing customers growing and prospering with our comprehensive world class services. We are also working on improved customer mining by adding more products in our existing customers and also continue adding new clients for all our foreign associates with major cross-selling opportunities our unique business model offers across the country.

Anuj says while their Diagnostics business is witnessing a temporary slowdown, because, public at large still has fear visiting hospitals and laboratories amid these crisis that they might get infected with COVID-19, he sees traction in their Pharmaceuticals & Life Science business. Even if we are able to do what we did last financial year in terms of sales revenues, that itself will be a big achievement.

Diagnostic Laboratories in leading Hospitals like AIIMS, SGPGI, PGI, CMC Vellore & Ludhiana, DMCH, Tata Memorial Cancer Hospital, Tata Medical Centre, AMRI Hospital, Kokilaben Hospital, HN Reliance Foundation Hospital, PD Hinduja Hospital, Care Hospital, Apollo Group of Hospitals, Sir Ganga Ram Hospital, MAX Healthcare, BLK and many more all over the country.

He proudly says that some of these companies who are working on COVID-19 Drugs and COVID-19 Vaccines are active clients of KHC like Bharat Biotech, Zydus Cadila, Biological E, Dr Reddy Labs, CIPLA, Aurobindo Pharma, Pfizer, Biocon, Lupin and many more all over the country. Anuj mentions that India is rightly known as Pharmacy and Vaccine capital of the world, in terms of scale and ramping up the production of Pharma Drugs and Vaccines for fulfilling the needs of our own country and also smooth supplies to cater the world market.

KHC has an active client base of over 2500 clients who use their products in Clinical Diagnostics, Pharmaceuticals and Life Science segment across the country.

He mentions that in their Diagnostics business, they serve to reference clients in India like Dr Lal PathLabs, Metropolis Healthcare, SRL Diagnostics, Dr Avinash Phadke Lab, Dr Dangs Lab, Anand Diagnostics Laboratory, Supratech Micropath Laboratory, Strand Life Sciences, Unipath Speciality Laboratory, Dr Tribedi & Roy, Vimta Labs, PathKind, Core Diagnostics, S Serum Analysis Centre, many more and also Clinical

Addressing this scenario, Anuj states, “Even during the prevailing crisis, we have inducted another innovation of Visual Field Working, under which our team has been in constant touch with all their clients, as they have been doing at ground level, to scale productivity and call effectiveness. As a result of all the measures, our business has started scaling to a reasonable level to stay committed to our respective role in our Organisation. We are now fully operational since onset of September month as the economy continues to open up and our office operations and field operations are live under strict precautions to avoid spread of COVID-19. Anuj adds, we have seen economic crisis in the past as well and says he is sure that this will also pass, and mankind and businesses will thrive again with new vibrant energy.

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He signs off by saying that despite the immediate challenges posed by COVID-19 and economic slowdown which he feels will pass soon, I have no doubt that KHC and we all Kanians will emerge stronger and become more valuable partner for our customers in India and our foreign associates globally. Our revised strategic and operational plan which is in momentum with these major disruptions, is aimed to drive improvement across all spheres in our quest to retain our leadership position for all our foreign associates.

-Anuj Wahi

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Success Story

Iffat Khan

The One Behind Building a Safe and Supportive Ecosystem for Women

Iffat Khan, a TEDx Speaker, Author, and a Breakfree Coach. She has been inspiring and transforming thousands of individuals to kick start and unleash the entrepreneur in them. A woman who founded Femipreneur and Breakfree Millions had her first stint with entrepreneurship at the age of six by her viable thought of selling things, the time when at school her friends admired her stationery and toys that were brought by her uncle from abroad. As Iffat’s uncle helped her by sourcing more imported stationery and toys, she continued to do the sales as her business was bringing around 200 percent profit until was told that, “Children of your age don’t do business, you must study”. She had to put a stop to her first entrepreneurship as she remembers failing her first standard exams.

“Once, I was the only woman in a group of 20

“

people selected for a trip to several countries, my company informed me they would like to hold me back for safety as I was the only woman in the group.

They said it was for my security but it was unfair as I was looking forward to the trip ~Iffat recalls

Adding that was when she decided to quit in 2015 as she did not see any scope for growth.

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After so many years that have passed, she has not let her passion for entrepreneurship go like that. Iffat is now a successful entrepreneur and a break free coach who is helping thousands of individuals and companies with her startup Femipreneur which is a YouTube channel that is named after herself, a podcast that is titled Breakfree Millions with Iffat Khan.

for handmade goods. She instructed them on having a positive and entrepreneurial mindset.

Last year, a book was published by Iffat, Break-Free – 30 ways to Break-Free into a life and business you want, in the book she shares the strategies to become an entrepreneur, describing it with her own experiences. Now she is into writing her second book which is focused on the role of failure in life.

Iffat didn’t actually face many challenges in running and managing the company but building the right team who shares the same vision as hers was difficult.

THE MOMENT OF HITTING THE RESTART BUTTON

After the completion of her Bachelor’s Degree in Commerce from the University of Calcutta in 2010, Iffat walked through a comfortable corporate life where she was performing well professionally, handling major global projects, but there came a moment when she felt like she was not meant for corporate life. In the year 2014, she founded Eccellente Solutions which is a side hustle that provided consulting-related services to young startups.

Till date, Iffat has been successful in expanding the service to everyone, Breakfree Millions Academy has mentored over 100,000 people across five countries.

CHALLENGES AND THE PATH AHEAD

Currently, Bengaluru-based Femipreneur is a team that consists of 10 employees who are working on sales, branding, and marketing.

For the future, Iffat plans on expanding her social networking that can reach a million followers. Working with nearly 100 businesses and individuals so far, she is hoping to impact 10,000 businesses by working closely with entrepreneurs and coaching them.

In the same year, her first startup that provided consulting services to the young startups and entrepreneurs hit the ground. “I was left high and dry and didn’t know what to do. I had put in my time, my energy, everything into it, and lost all my money. I was under severe depression,” she shares.

For Iffat, this was a turning point in her life. She stayed at home in Kolkata for less than a week, then she returned to Bengaluru and decided to set up Femipreneur.

The experience she faced being treated differently as a woman made her think of building a safe and supportive ecosystem for women. She started Femipreneur despite all the odds and she was extremely satisfied with the idea as it showed results. Femipreneur was able to help the women entrepreneurs in setting up cafes and online stores

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www.businessconnectindia.in | Vol. 3 | Special Edition September 2020 INDIA

COMPANY INF

CUS 2020

WALKING THE CX PATH TO EFFICIENT DIGITAL TRANSFORMATION Kajal Dobhal | Business Connect

AN OVERLAY OF THE BORN STORY Engaging user experience is the key to effective digital transformation today. Unfortunately, most digital agencies follow a dated approach to digital transformation. A number of legacy brands have failed to adapt in this era of constant disruption. Advertising agencies can sell a brand story quite well but face challenges with technology & integrations.

Technology companies, on the other hand, face challenges in selling a brand story well. In our latest

edition “Company in focus – 2020”, we’re featuring the story of BORN GROUP - A brand transforming digital experiences across the globe.

Incepted in 2011, BORN recognized the opportunities that firms can leverage, sitting at the intersection of art (creative design) and science (technology). BORN centred on “digital economy” - with a distinct emphasis on commerce. Its aspiration: to create big brand experiences through a combination of Enterprise

Commerce and Customer Experience Management.

UNFOLDING THE EXEMPLARY STRATEGIES FOR ENSURING NEWFANGLED DIGITAL TRANSFORMATION With BORN’s digital approach, every marketing decision is data-driven through effective instrumentation. They have conceptualized many strategic frameworks and platform accelerators like Arctic Fox, Bulldog, Bison & Eagle on top of leading platform providers to

help their clients with a faster go-to-market on the pivots of time & cost. BORN has conceptualized digital transformation (for B2B and B2C businesses) through a signature framework: CxSxPxOxDx; where Customer Experience (Cx) dictates the consumer’s experience of the brand, Service Experience (Sx) helps the brand optimize the product/service-market fit, Physical Experience(Px) recognizes the importance of brick-andmortar stores, Operational Experience (Ox) maps the experience and efficiency of the CxSxPx value drivers to revenues, All of these drivers are underpinned by a foundation of data, which is Data Experience (Dx).

BORN achieves the science of CX management through their proprietary framework, Stella. Stella incorporates three key elements: Brand Experience(BE) covers how a brand attracts and engages clients, Behavioural Experience(BE) deals with customer transactions across channels, and Book-of-Record Experience(BR) captures essential data and analyzes it through data science and back-office systems. This validates BORN’s thinking on storytelling, omnichannel, and sales for their brands, customers, and their internal team.

“

Prakash Gurumoorthy, MD APAC at BORN Group, explains: “The customer sits at the centre of all the work we do. Brands universally aspire to provide their premium offerings to delight customers, surpass their expectations, and establish new brand experience standards. Stella seeks to elevate customer engagement and conversion across connected channels.”

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A DECADE OF UNIQUE SUCCESS STORIES With the onset of the digital world, a massive shift began with brands aspiring to take every aspect of their business, online. Digitalization is unleashing global opportunities for value creation. It has altered the landscape of client engagement, commerce marketing and more. A digitally-driven business model is not just crucial to beat competitors but also to survive the corporate world.

Focusing on three of its foundation pillars- Creative, Content and Commerce, BORN offers an enhanced and intrigued shopping experience to more than 500+ top brands. It has become one of the leading digital agencies offering end-to-end digital transformation solutions to its consumer base. Covering the B2B, B2B2C, B2C segments of the markets, they are delivering outstanding services to their exclusive clientele including Titan, TATA Tetley, Reliance Ajio, Hindustan Unilever, Mondelez(Cadbury Gifting), Fastrack, Asian Paints, Starbucks, Ferragamo, Tumi, Redbull, Nike, Changi Airport and many more.

“Our mission is to help clients combine all the aspects of customer interaction with a brand into one integrated experience,” affirms Prakash Gurumoorthy, Managing Director, BORN Group. “We call this the Brand Experience wheel, and this combines many specialisms right from attracting the audience, interacting with them, transacting and then working on their feedback. Our overall objective is to progressively improve customer experience with each turn of the wheel,” he adds.

In one scenario, BORN was approached by a global conglomerate that lacked the online infrastructure to support their strong offline presence. BORN built a responsive B2C site, which quickly sold over a million SKUs, doubled weekly site visits, and became one of the top 15 websites in the world in just eight weeks of implementation.

With the average customer demanding more choices and easier

access, brands with the means to tap data streams for actionable insights have a competitive advantage. BORN created just this for the world’s fifth-largest integrated and self-branded watch manufacturer.

This reaped great business benefits for the brand - increasing order value by 58%, increasing visitors two-fold, and dropping the bounce rate below 57%.

BORN was also recently chosen as the digital partner to enable one of Asia’s largest transportation hubs to develop & manage its next-generation omnichannel e-commerce marketplace in order to onboard and manage tenant products & services.

BORN was successful in building & enabling a curated marketplace and delivering significant flexibility & scalability in this project.

The digital agency has worked with many such leading brands across various domains and has delivered an end-to-end digital transformation experience.

COMBATING THE COVID-19 PANDEMIC Darwin proposed the theory of evolution saying- it is not the strongest species that survives but sometimes the most adaptable one. The COVID pandemic has turned the lives of human beings upside down thus spurring the need for developing modern business functions.

Right in the midst of this startling situation, Born has enabled digital transformation for brands by digitizing key customer touch points, streamlining operations and automating the key processes with the right technology partners. The agency is working with customers across industries and geographies to deliver the quickest transformation enablement possible. “BORN is enabling a retail player in the Middle East and North Africa (MENA) region to automate their payment and deep inventory analytics for faster time to market and informed decisions. We are optimizing fulfilment and customer acquisition processes for an FMCG giant in India by digitizing key 21

touchpoints and churning deeper insights,” adds Gurumoorthy. With more such initiatives, BORN is empowering businesses to weather the COVID-19 storm.

WINNING ACCOLADES Entrenched with phenomenal uniqueness, BORN Group has established itself as the recommended digital agency in almost all marquee digital awards including the likes of Asia E-commerce awards, Loyalty and Engagement Awards, Agency of the Year Malaysia and Singapore awards, the DRUM awards, Indian Agency Awards and many more across digital and marketing categories With more than 60 awards in 2019 alone across APAC regions, owing to BORN’s exponential growth in APAC and end-to-end client delivery excellence with an outstanding NPS of 10/10: the list includes several top-notch digital awards. More than 15 awards across 10 categories from Asia E-commerce Awards and Great Lifestyle Brand Awards, for elite brands such as Fastrack, TataCliq Luxury, JASPAL Group, Razer, Love Bonito, Reliance AJIO, Titan etc. for the APAC region. Specialist Agency of the Year(Digital) at the Indian Agency Award 2020. Magento’s North America Partner of the Year and SAP APJ Award for Partner Excellence 2020 for SAP Customer Experience has also been offered to the group considering their outstanding services.

Prakash Gurumoorthy has also won the Agency Head of the Year at the Indian Agency Awards twice in a row for the years 2019 & 2020.

ABOUT BORN GROUP BORN Group is an award-winning global agency that focuses on Enterprise Commerce and Experience Design. It is a Tech Mahindra company. With over 500 digital transformations under its belt in over 40 end markets covering the B2B and B2C segments, it is one of the largest digital agencies with operations in 8+ countries. The company combines 10 specialisms to produce high-performing digital assets.

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www.businessconnectindia.in | Vol. 3 | Special Edition September 2020 INDIA

COMPANY INF

CUS 2020

CONSOCIA ADVISORY Providing integrated solutions with Reputation Management, Public Affairs and Advocacy

Ashwathy Nair | Business Connect

Consocia Advisory has fast emerged as the consultancy of choice for several firms in India. When Deepak Jolly, Dr. Praveen Aggarwal, and Dr. M. Murthy co-founded the Consultancy on 20th April 2017, the calling was a body of work that will be powered by knowledge, insights, work ethic, passion, humility and respect, complemented by a vibrant dream where transparency and candor are the cornerstones of doing business.

Consequently, the master thesis was born. An Advisory that practices a higher form of building and protecting brands through dialogue with the consumers, stakeholders, and opinion leaders.

Our thesis is manifested through 3 converging practice areas namely – Reputation Management, Public Affairs, and Advocacy which includes GR and Public Policy and Responsible Business that is sustainability and community Development says Dr. Murthy.

The vision is further expressed through the brand logo representing a source of energy for its clients to help them drive to a higher purpose and impact for their business. The disjointed lines of various lengths in their logo represent scattered ideas in a VUCA world. Consocia Advisory takes pride in being able to join these lines which stand for holistic strategic solutions to the clients. The red dot at the center of the logo symbolizes the energy and passion of Consocia, as well as the 360-degree engagement of the firm.

In words of Dr. Aggarwal - the co-founder & director “The story of Consocia is in many ways the story of the future of Brand Reputation and we take a lot of pride in being different from the current cohort of PR and Reputation Management advisory firms. What fuels our vision are value-creation, ethics, co-creation, passion, innovation, and breakthrough ideas that result in measurable top-line and bottom-line impact for clients.”

The clientele includes Startups and VCs, small & medium enterprises, large Indian enterprises, global companies, and firms from the development sector, industry associations, foundations & NGOs. The sectoral spread includes the Food & Beverage sector, Retails, Consumer, Industrial, Venture Capitalists, Artificial Intelligence & IoT, FinTech, FoodTech, SportsTech,

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DefenceTech, Electronics & IT, Media, Development sector, Drugs & Pharmaceuticals, and many others.

Mr. Jolly says “Our Passion and ability to provide clients with an integrated solution keeping their business bottom-line in sharp focus are the two most powerful assets we bring to the table. Having been on the client-side for most of our lives, we not only comprehend what a client means when he/she asks for something; we are also able to provide them with workable, outcome-based solutions, something that we found to be missing in many of the agencies we have worked in the past. Those learnings of over three decades are coming quite handy now.”

Speaking on that front, Dr. Aggarwal opines “We believe that building

in an amplified outreach. We also demonstrate value creation through measurement tools and analytics to help clients realize their business goals.”

Consocia’s Research and Knowledge Insights play a pivotal role in complementing the project management team. Within Public Advocacy, research helps in mining data and information to support a case in point and create intensity around advocacy of a clients’ project. The Research and Knowledge Insights team develops in-house research data and information for purposes spanning data analysis, information gathering, and background intelligence. This enables informed business development support and robust decision making. deep relationships, insightful research and top-level engagement are more essential than paid investments. This requires a deep understanding of several sectors, the ability to create purposeful engagements and conversations with clients and deliver results consistently. A passionate team with strategic thinking and deep regard for processes are our fundamental building blocks and clients do not hesitate to endorse our capabilities at every opportunity.”

Consocia’s proprietary approach integrates strategies and solutions from the realms of reputation management, public affairs, and sustainability / CSR for core building and social license strengthening as per the needs of the clients.

Talking about a proactive approach Mr. Bhattacharya, Chief Partner Officer of the firm believes, “The company is far ahead in identifying issues and preparing our clients well in advance, preventing a crisis from occurring and if they do happen, mitigate the negative consequences to every possible extent. At the same time, our ability to create a confluence of earned, shared, paid, and owned media across traditional engagement channels makes our campaigns wide-spread resulting

“Illustrations of deep data mining for developing a database to provide solid and verified data-driven narratives to enhance case building and ensuring registration of gravity among stakeholders on a prevalent issue in a Central and State Government liaison project is testimony to the impact of research in project success,” says Mr. Jolly.

In three years Consocia has also earned the distinction of being a specialist in handling sectoral issues and business continuity issues for industry associations – be it the shopping centers (malls), solar manufacturers, multiplexes, hotel industry, or even waste management and recycling of beverage cartons.

Within this short period, the company has also won several accolades; the most recent one being recognized as the Emerging Agency of the Year in ET Brand Equity Kaleido Awards 2020 for exemplary work in Reputation Advisory, Reputational Risk and Crisis Management, Public Affairs, Public Policy and Responsible Business (encompassing Sustainability and Community Development).

Mr. Jolly believes, “In the time to come, our only aim is to be recognized among the top 5 reputed ad25

visories in India and we are working relentlessly to achieve that aim. As a start-up, our biggest achievement has been to serve some of the most distinguished MNCs, Indian Companies, and the largest NGOs. Therefore, we have achieved quite a few milestones already (and counting) and at this run rate, we will be able to achieve our goal within the timelines we have set for ourselves, clocking a CAPGR of 50% year-on-year.”

When we asked the Leadership Team if they still come back to work with the same zeal, like they did when they started, Mr. Bhattacharya smiled and replied “Oh! More than we ever. The excitement is just the same as it was when we first started our careers. We are a start-up and if there is something that keeps us going – it is the never say never attitude and the constant hunger to deliver one successful campaign after another.”

Consocia Advisory also strives to give back to society. Some of the campaigns that Consocia has supported are to create a more responsible society including large mass media campaigns on responsible road behavior and responsible drinking. With over 10% of Indians suffering from respiratory diseases, the team has taken on a very important mandate to foster dialogue and interventions for Asthma and COPD across several States in the country.

They worked to determine how to bring a shift in government policies to help those patients. Currently, the company is working in aiding the burden of disease on hearing impairment, which affects over 21% of Indians. The team is also supporting a national campaign to safeguard senior citizens from the Covid-19 pandemic.

“We have also contributed towards digitization of India through a campaign which was specifically aimed at promoting inclusive growth as a part of the Government’s “Digital India” program and it was extremely well-received by all stakeholders,” says Mr. Jolly.

www.businessconnectindia.in | Vol. 3 | Special Edition September 2020 INDIA

Health

A Dynamic Relationship Between Health And Economy

The performance of your health is completely reflected on the economy as well as on the health systems. Investing upon health is not just a desirable, but also an essential priority for most societies. Though, our health systems often face challenges that are tough as well as complex, in some part derived from new pressures like aging populations, growing prevalence of chronic illnesses, and intensive use of expensive yet vital health technologies.

Additionally, we must deal with higher expectations of citizens and resolving persistent inequities in access and in health conditions among different groups. Wondering about the issue of how to ensure the financial sustainability of health systems, while creating a positive contribution towards the macroeconomic performance, it has moved to the top of the policy agenda that is across the OECD area. The ample work undertaken in the OECD Health Product has intended at providing policymakers with the evidence that they are needed to promote more value for money in the health sector while confirming universal access, equity along with raising the quality of care. There is a lot that has been learned even though there is more to discover.

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In order to brief about the relationship between health and economic growth, it is necessary to understand the concept of health in a broad sense. When we talk about health, it is not only the absence of illnesses but also the ability of people to develop to their potential during their entire lives. In accordance with that health is an asset that individuals possess, which has an important source of well-being as well as instrumental value. In terms of instrumental, health impacts economic growth in a number of ways. For instance, it reduces the production losses due to worker illness, it also increases the productivity of adults as a result of better nutrition and its lower absenteeism rates and improves learning among school children. Health also agrees for the usage of natural resources that might normally be destined for the treatment of ill health.

Health has its effects on economic growth directly through the productivity of labor and the economic burden of illnesses. Health also has an impact on economic growth indirectly since aspects such as child health affect the future income of people through the impact that health has on education. This kind of indirect impact is way easier to understand if it is observed on a family level. When a family is healthy, both the father and mother can hold a job and earn money that allows them in feeding, protecting, and sending their children to school. When children are healthy and well-nourished, they will perform better in school and this would lead to a positive impact on their future income. Also, the health loss affects the poor to a great level, as at times the only asset they acquire to have is their body.

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www.businessconnectindia.in | Vol. 3 | Special Edition September 2020 INDIA

COMPANY INF

CUS 2020

Seran Gaming

Transforming the gaming journey into a sporting story Dr. Amit Mishra | Business Connect Daily Fantasy Sports is an emerging arena for startups and has turned into a multimillion-dollar industry in just half a decade.

Conventional Fantasy Sports used to last over an entire season wherein a group of users decide to draft a team in January, but wouldn’t know who had won the game until the season got over i.e. in August. All the users had to stick to the same team for the entire season. Fortunately, Daily Fantasy Sports, as the name suggests, enables flexibility and convenience to play on a daily basis, eliminating the long wait of the whole season. Here, users can select players in their teams in the morning and by the end of the day when the game is over, you find out who has won it.

‘Seran Gaming Private Limited’ has entered the Daily Fantasy Sports world with the motive to provide every sports lover with an hands on experience in order to fulfil their desire of being a part of the game. The company has two Fantasy Sports platforms; ‘Cricwars’ and ‘Bigshot’.

These two platforms provide an array of Fantasy games that one can play. Mr. Rajiv Gokani, Managing Director Seran Gaming, says, “From the ultimate crowd puller in cricket to football, our gaming platform is bound to leave you at the edge of your seat. We offer a diverse blend of customer engagement modules that creates a powerful combination bridging the gap between user engagement and user experience.”

RAJIV GOKANI Managing director

WHAT MAKES SERAN GAMING STAND OUT OF THE CROWD? Having an edge over competitors is important to create market share in an industry, in an economy. With the emerging trends of startups in the Daily Fantasy Gaming industry, it is crucial to bring a touch of innovation in our game. Keeping the same in mind, Seran Gaming is aimed to evolve the user’s fantasy Game by transforming fantasy games from less basic versions to high immersive versions. The gameplay models of Draft, Auction and Daily match play will enhance the footprints of the company in the growing Fantasy Sports market. ‘Team and player’ auction is a strategic innovation providing a unique dimension to the Fantasy Gaming world.

www.businessconnectindia.in | Vol. 3 | Special Edition September 2020 INDIA

The company is not focused on promenading its superiority over the others but to transform the journey of a player into a sporting story.

VIEWS ON THE TRANSFORMATION OF STARTUPS IN THE LAST DECADE As per KPMG India Private Limited’s report on the ‘Evolving Landscapes of Sports gaming’, the number of Fantasy Sports operators is amplifying at a rapid pace and is expected to cross 100 million by 2020.

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Expressing his views on this Mr. Gokani says,

“This Segment has the potential to spawn a whole ecosystem around it and could help intensify the User’s engagement with his favorite Sports. The start-up atmosphere widened with the emergence of ‘Dream 11’ into the market that has made India a contender with the largest market share of Fantasy Sports among the major countries around the world.”

‘STRATEGIES TO CORNER THE MARKET’ It is extremely important to be consistent with changing market trends in order to ‘corner the market’. Seran Gaming has also prepared itself to maintain the brand name in the market by capturing the essence of immersive gaming and portraying it through skill-based Fantasy gaming models via ‘Bigshot and Cricwars’. The successful introduction of multiple innovative formats of gameplay in team and player auction has enabled the company to establish its own reputation in the market.

SIGNIFICANCE OF RESEARCH AND DEVELOPMENT Emphasizing on the significance of R&D in the growth of a Company, Mr. Gokani says,

“Research and Development are necessary to expand the startup from catering a small audience to a large audience. The core of R&D lies in innovation and offering the consumers something that they have never witnessed before. A start-up must be aware of the changing market trends in order to get a clear foresight about future problems that need solutions.”

ARE YOU ON ‘THE EDGE OF YOUR SEAT’ DOING YOUR JOB? The entire process of building and creating a start-up base requires a team that supports one’s passion at every step of the journey. In order to keep oneself in the game, there is a need to work with the same zeal with which one started working. Mr. Gokani conveys,

“Being an ardent Sports fan with a zest to delve into the heart of the matter is a quality that makes sure every problem is addressed in a proper manner. My passion for sports allows me to never feel low during the job even for once.”

MILESTONES AND ACHIEVEMENTS Unveiling the achievements of the company, Mr. Gokani reveals that the first milestone was reached in September 2019, when the registered users were 30,000 in number. Then in November, the number of users hit the target of 45,000 and in January 2020 it was 50,000. This is a recognizable achievement by the company made so far.

Another noticeable achievement was also made by the company with the introduction of Team Auction that is a brand new form of Fantasy gaming experience.

FUTURE PROSPECTS OF THE COMPANY Seran Gaming will soon be re-inventing the daily fantasy gameplay model, with the introduction of an all new version Bigshot. One which will be launching soon on a global front that will cater to the demands of fantasy lovers of cricket, football and multiple other sports in the future. This will a gameplay format open for all ages and catering to an audience across the world, where they can enjoy the fantasy experience and play a greater part in the sport they love.

These steps will aid the firm to flourish in the field of Daily Fantasy Sports and ensure growth for the future.

FUTURE FOR ENTREPRENEURS

Discussing the future for entrepreneurs with respect to Fantasy Sports, Mr. Gokani states that the future holds potential and an avenue to be explored by the entrepreneurs in this industry.

Daily Fantasy Sports are definitely something that players are willing to spend their money on. As this industry is growing in India, it will provide entrepreneurs with multiple ways to cease business opportunities in their favor.

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www.businessconnectindia.in | Vol. 3 | Special Edition September 2020 INDIA

COMPANY INF

CUS 2020

7 YEARS OF UNMATCHED BIOTECH MANUFACTURING PRODUCTS AND FINEST AVAILABLE SERVICES. Sugandh Bahl | Business Connect

DR. VINOD KUMAR PATIL Founder & Managing Director

Vaccine and bio - pharmaceutical product evolution is an perfect outcome of technological innovation. Despite the struggling economies the biotechnology equipment manufacturing sector is has a potential strength of accountable success.

BIOTECH INDUSTRY • • • •

First, the provider should develop original and novel, high-quality of automation and perfect blend electronics and telecommunication.

Next, it should have the finest and the involvement of understandings of current guidelines of ASME, TUV, ISO Guidelines.

Then, ideal biotech equipment manufacturer should be client friendly, and hence Dyna Biotech is Technology for Clients.

And finally, it should constantly redefine and upgrade the internal processes through trainings for staff and R and D for the better product development.

ALL OF THESE SPEAKS VOLUME OF THE BRAND

Introducing one of the best biotechnologies manufacturing companies Presented as global Asian Award for the year 2020 at Bangkok that delivers the highest quality product at the finest available service. Dyna biotech is a new dimension for Healthcare, Biotech, Agrobiotech, Food Processing Industry sectors by establishing the best products range in the form of equipment like fermenters, bioreactors & special utility equipment for respective industries.

THE MAKING OF DYNA BIOTECH

Dyna Biotech was established on 1st April 2013 and has been in operation for over 7 years at the forefront of manufacturing, validation, installation, and services for a wide range of Biotechnology and Biopharma pieces of equipment.The company was www.businessconnectindia.in | Vol. 3 | Special Edition September 2020 INDIA

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established by Dr. Vinodkumar Patil to bring a paradigm shift in the Biotechnology and Biopharma industries in India and abroad through the adoption of innovative technologies and exceptional customer service.

RANGE OF SERVICES

Talking about the range of services offered by the company, the founder DR VINODKUMAR PATIL credits the team of professionals working at Dyna biotech and says “With the help of excellently competent and experienced staff, Dyna Biotech are into design, production, installation, commissioning, automation, integration, and validation of fermentors, bioreactors, and peripheral systems in India and abroad and hence offer predesigned and customized systems to suit the clients specific and process needs” When it comes to being a leader and not a follower, you have to deliver services and raise the bar to an extent that you can’t get from anyone. Every business says that they deliver great services. But saying isn’t enough. One has to do it, every single time. The team of Dyna Biotech delivers what it claims and the testimony to the claim is that its products are certified with ISO 9001: 2015. They are inspected & certified under TUV NORD. Adherence to quality is the hallmark of its sales. All its equipment are ASME approved and installed in the facilities where stringent guidelines like WHO, US-FDA are applicable.

With great after-sales service, the company is spreading the spectrum of the fermentor, bioreactor, as well as a variety of pressure vessel equipment and has generated business in a number of countries like South Korea, Taiwan, Turkey, Germany, Bangladesh, United States of America & Iran.

It is rightly said that your network is your net worth. You build your business by the trust you’ve gained through your fantastic services.

Dyna Biotech was started 7 years back with very handful of resources, later the company started expanding in terms of business, geographical spreading, product diversification, and client relationship. Behind all this success and milestones, it was hard work, passion, and determination to do incredible & extraordinary. The company focuses on the clients who are into biopharmaceuticals, dairy industry, food and beverages, vaccine manufacturing, therapeutics protein, antibiotics, cell culture products, probiotics, etc.

INSTITUTE/ AUTHORITY

YEAR

TITLE OF AWARD/RECOGNITION

International OpenUniversity, Republic of Kazakhstan

Nov 2017

Awarded, Doctorate of philosophy ( Science & Biotechnology )

ODSER Charitable Trust

Oct 2018

Young entrepreneur Award for Dr Vinodkumar Patil ( Industry- Academic)

WHD, London (UK)

Jun 2019

Dyna Biotech - awarded with business excellence award

SRPF, Govt of Maharashtra

2019

Appreciation for social , scientific welfare & contribution towards the society

Asia One Magazine, Thailand

Feb 2020

Global Asian of the Year Award - Dr Vinodkumar Patil for 2019-20

Asia One Magazine, Thailand Prakruti Care foundation, Awarded

By Dr Pritam Munde ( Member of Parliament)

Feb 2020

Asia's Greatest Brand for Year 2019 - 20

Feb 2020

“Adarsha Udyojag” Dr Vinodkumar Patil, for the year 2020

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HOW DO YOU ENSURE THE UNBREAKABLE FAITH OF CLIENTS IN YOUR COMPANY?

Dyna Biotech has its own niche market. We predict and identify customer pain points and solve them in advance, we are improving and providing the best services at every level of customer handling. We supply and manufacture customized and standard goods as per the customer needs of clients. We supply flawless equipment with nearly no service cost, affordability, and on-time delivery is again the agenda behind the success of Dyna Biotech. After-sales services and customer relationship building is the ultimate satisfaction for the organization.

DO YOU BELIEVE R&D IS ESSENTIAL FOR THE GROWTH OF THE COMPANY?

Yes, R&D is one of the most important aspects when it comes to manufacturing firms for future development.

R&D provides the finest quality, long working life, low maintenance, and it cuts down every possible malfunction and error during the manufacturing of the product.

DO YOU STILL COME BACK TO WORK WITH THE SAME ZEAL, LIKE YOU DID WHEN YOU STARTED?

From the very beginning to date, the enthusiasm, zeal, and urge to handle new projects, converting inquiry into orders, lead generation eventually improves the morale of Dyna Biotech regularly.

IN TERMS OF YOUR MARKET, WHAT DO YOU FEEL THE FUTURE HOLDS FOR ENTREPRENEURS?

As per the market analysis, the biotech pharmaceutical market is growing at an exponential rate. Companies are now focusing more on customized products. Designing a large scale fermentor is a critical process. The future holds entrepreneurs in mergers, acquisitions, and partnerships. The fermentation segment is expected to grow with the highest CAGR in the future.

HOW ARE YOU GIVING BACK TO SOCIETY (CSR, IF ANY)?

Corporate social responsibility (CSR) is very important for our organization as it leads the organization from the top, always listening and learning whether it comes to provide the job to jobless and needy. Grooming and training willing people, and providing a platform for them in need. The care towards the caring mother nature is the aim of the CSR of Dyna Biotech, We believe deforestation is a social evil, we always focus on forestation and clean and healthy society.

WHAT IS THE MESSAGE YOU WOULD LIKE TO GIVE TO THE READERS OF THE BUSINESS CONNECT MAGAZINE?

For good corporate governance, the best practices which can be used by any organization are: • Aligning strategies with the goal • Building a competent board • Being accountable • Clarity concerning duties and responsibilities • High level of ethics and integrity www.businessconnectindia.in | Vol. 3 | Special Edition September 2020 INDIA

Tourism

Turn Your ‘Working from Home’ Into an Enjoyment at Staycation The Covid-19 has completely changed the way we live as a human being on this planet. With the extensive spread of the pandemic, the world has turned to be coming to a halt and we are forced to stay at home for the sake of safety.

Although, the companies have started to open, still most of the employees are told to maintain business continuity with Work from Home procedures.

A long time spending at home can be a bit gloomy, what about choosing some places where you can find your peace of mind while working from home? Take a staycation in the hills or by the beach from where you can enjoy your work from the home period.

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Here are some spots around India which are open for bookings that would turn your ‘work from home’ into enjoyment at staycation: •

ZOSTEL It is one of the largest and oldest networks of hostels and homes in India that covers over 30 destinations across the country. Zostel offers a long term stays at its various hostels.

Nothing can be better than picking up a spot in the lap of nature and enjoying your work.

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ADIVAHA This is a luxury resort in Dharamshala, situated within the mighty lofts of the Himalayas that is a great getaway from the hustle-bustle of the city where you can peacefully spend your working hours.

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THE BUNGALOWS LIGHTHOUSE The most amazing place to quarantine yourself with your family or friends. A place that has four rooms per villa, a swimming pool, and a view to mesmerize where you can sit back with your laptop and enjoy the beautiful sea that will inspire you to work.

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ECHOR – NARKANDA COTTAGES Snuggled in the palm of greenery that is surrounded by the mountains, a villa that is perfect for wanderers. These stunning cottages will definitely offer you the peace and serenity that you deserve in this time of a period. A place one can enjoy staying as well as working.

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TAJ THEOG A place where one can experience the authentic Indian Hospitality with the added comfort of safety and hygiene. It has started to re-open from 21 August, the place has 99 rooms that offer a stunning view of nature. Although the spa and pool are remaining shut for now but one can work here enjoying the scenery and ambiance.

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FORT NALAGARH This 15th-century fort is situated in the lap of the Shivalik range and the Sirsa river. This place rises above a 20-acre estate of forest and orchards. One can enjoy their work outdoors in the garden or even relish the old-school rooms.

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TARAGARH PALACE A palace that is surrounded by tea estates and pinewood forests, one can enjoy horse-riding on the property and a place where you can find a spot to sit and work outdoors. It also offers some features like a seasonal swimming pool, garden, etc.

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JIM’S JUNGLE RETREAT, CORBETT Enjoy breathing fresh forest air, free from all the worries, and give yourself in the safe hands of jungle refuge. Adore the carefree adventure and unite with nature, nestled between the Himalayan foothills and the Shivaliks. This place will help you get away from the pandemic blues.

Working from home won’t be that boring when you are in places where you can enjoy nature, it has the power to give you peace. No matter how hard the situation may be, humanity shall triumph. Stay positive, this too shall pass.

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www.businessconnectindia.in | Vol. 3 | Special Edition September 2020 INDIA

BRANDS C VID-19 BEYOND

Ericson Insurance TPA Private Limited

ERICSON INSURANCE TPA FOR DEPENDABLE TPA SERVICE RELATED TO HEALTH INSURANCE

Avishek Singh | Business Connect COMPANY OVERVIEW Ericson Insurance TPA Private Limited (ETPA) was established in 2011 and then was certified and licensed by IRDA. It is one of the largest and fastest growing IRDA Licensed Third Party Administrators (TPA) in the country, with greater than seen quality standards and processes.

Enlisted by all major insurers, PSU and Private, Ericson Insurance has its HQ in Mumbai, Maharashtra but caters to health insurance needs of individual customers as well as corporate clientele. What keeps the team driven at Ericson Insurance is their ambitious goals and the constant evolution in their methods and technology.

Dr. Krishna P. Jaiswal

Managing Director

Ericson Insurance is equipped with qualified medical personnel, management team and expert workforce who have years of experience and are highly dedicated and motivated.

ETPA has a range of allied healthcare and wellness service offerings focused on delivering a holistic set of services to their members along with having a centralized multi-lingual 24/7 Customer Care service. The speed at which their client list expands is evidence to their consistency and dedication to serve their clients beyond excellence.

Their vision is to become the most reliable and fastest developing TPA of the nation. The team believes that this vision can be achieved only through customer satisfaction.

Thus, they always focus on their quality standard and service, fairness and transparency, ethical practices, unwavering integrity and credibility, and rapid grievance redressal. The

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team at Ericson is available round the clock for any kind of assistance: be it adopting and availing latest development for policy holders sticking to TAT, reducing claims cost while ensuring quality care, checking fraud and abuse, or advanced analytics and predictive modeling.

These all are few key strategies being delivered by the company to develop and strengthen its customer bonds.

Dealing with different types of organizations is a huge part of the company’s working. It serves all PSU General Insurance Companies like National Insurance Company, New India Assurance, Oriental Insurance & United India Insurance Company, along with various private insurance companies like IFFCO Tokio Insurance, Bharti AXA Insurer, Religare Health Insurance, Bajaj Allianz, CholaMS Insurer, TATA AIG insurance and many more. Ericson is associated with and paneled beyond 9000 hospitals across India which include major tertiary chain of hospitals like Medanata, Fortis, Kokilaben, Max Hospitals, Apollo Group, TATA hospitals, Jaypee Hospitals, CMC, Orchid group, Sharp Eye Sight, Centre for Sight, Spectra Eye, Sir Ganga Ram, Pushpawati Singhania, Institute of Liver & Biliary Sciences and many more top of the line medical institutions.

Their clients are from diverse sectors like IT companies, leading media houses, logistics, banks, OEM for Automobiles, Mahindra, Superstores, HR Consultants and Manpower groups, LIC, Diamond Merchants, Power generation, Hi Tech Robotics, Telecom, Builders & Construction, High end Clubs & Resorts, consist of Brands like, NDTV, Spectra Networks, Shyam Telecom, Indian Overseas bank, Shriram Pistons & USHA industries, Mahindra, V mart stores, Manpower group, Bangalore club, Anmol Vatika, LIC, Green powers, Jwelex, HI tech Robotics, Ajnara Builders and so on.

Their many clients have been with them for several years. It proves that the quality and standards they promise are being met and delivered. In this competitive world, where customers have a variety of options & agency to choose the best,

no company can survive or retain customers by providing substandard service. Keeping customer satisfaction always high, keeps their business moving & helps their customers grow along with them.

ERICSON IN THE FACE OF A PANDEMIC The pandemic has presented opportunities for Ericson to check the force majeure status of the company.

Most of the staff have dedicated themselves to remain available over all types of online platforms such as through phones and emails, and have kept providing service to the company’s policy holders round the clock, as they are well aware of the apprehension for the future and confusion of the present about health. People were not as serious about health insurance before this pandemic. This pandemic has created lots of awareness & people have started thinking as well as searching for efficient and effective service providers. This is resulting in better outcomes as well as growth for them and their customers.

Overall, the COVID-19 pandemic is a crucial event in the Indian history.

The evident trails from the rest of the world were helpful for the management team to be prepared with response measures at the right time to tackle the COVID-19 outbreak and its future effects over business.

The pandemic has proved to be a new boom in the health insurance industry due to increased awareness over health assurance, and there has been a significant rise in health policy seekers.

Public-private relationships with channel partners like insurance brokers, insurance companies and corporates at various levels were found to have an effective outcome.

This collaboration enabled Ericson to sustain its business counts rolling up during the lockdown period. Parallel to this, the entire team of Ericson TPA also took a step ahead with uninterrupted cashless support 24X7 and Claims Process with Payment Process for hospitals and policy holders. Altogether, despite it being a dreadful event, it boosted the morale of their business partners and gave

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them the confidence to count upon Ericson and resulted in better business prospects during and post the peak of the pandemic.

MILESTONES AND FUTURE GOALS Following are the awards that the hardworking team at ETPA has been showered with so far, and the list only grows longer: • Awarded as “Best Emerging TPA” during 2017-2018 & 20182019 • Awarded as Best “Innovative TPA” 2019-2020 • Ericson Healthcare Awarded with Investigation and Saving Company from M/s Chola Mandalam Insurance Co Ltd. • Empaneled with LIC –Life Insurance Corporation of India for their “Pre Policy Medical Services” at 11 Location from West Zone.

Ericson has plans to achieve serious goals in the future, for instance, coming up further with robust AI & OCR based automated claim processing calculation software which shall require minimal manual interventions at basic level. They plan to involve the existing manpower in more innovative and wide spread coverages for best of the services. The company is looking forward to setting up high goals and forming a huge team with specialists & panelists, with the best employee benefits policy for the ETPA employees.

PARTING WORDS “This is the thought and attitude the team at Ericson Insurance lives by, “always say no to shortcuts’’. You may see losses, get set back, fear of failure may ride upon you, frustration may take tight grip, shortcuts may look very tempting, but all these will never help in the long run. Industry always checks integrity, honesty, commitment, dedication & appetite of success before starting dependency.

Show your talent in all these arenas & let the world recognize you. Lastly, have gratitude for all those good people who have gone before you, and those good people who now surround you, as they have brought you where you are.”

Dr. Krishna P. Jaiswal (MD)

www.businessconnectindia.in | Vol. 3 | Special Edition September 2020 INDIA

Cuisine

Ground-breaking Business Trends for FOOD & BEVERAGE Companies There is always a change of preference, that’s a human nature where people often get bored with choosing the same kind of meal every day. Bold flavors and meal-replacing snacks are always at the lead when it comes to food preferences, health, and wellness, immunity-boosting food. Consumers are more often nowadays, looking forward to nutrition-packed foods. An increase in the demand for healthier, quality frozen food products to fit in with changing lifestyle, more importantly for the maturing millennial generation who are busy in making a balance between a healthy family and career. The millennial consumers are more “clean eaters” than any other generation and intend to have a strong interest in what they are eating, how is it made, and by whom. Today is a generation that lives in a world where they can instantly access to information and if the consumer is unable to understand or find out about how a product is made and what is it inside it, they simply choose to leave it behind and switches to alternative products made by companies that have a more convincing and genuine commitment to sustainability and improvement of the environment.

Safety, Sustainability, and Transparency is all that matters Consumers are more into demanding information about the food they eat, food safety is the main thing food and beverage industries focus on and it is now costing billions each year. The industry finds it more important to pinpoint safety issues immediately; from the people who are growing to the manufacturer, distributor, and beyond.

The food companies need to be more focused on waste reductions as the consumers are more into demanding sustainable, transparent production and packaging in the products they purchase. As per the customer’s demand, the quality control and safety of the food products must be at the top.

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The Constant Rising Costs and Increased Ambiguity Growing uncertainty in the marketplace is a matter that is faced by the food and beverages company. Some companies of food may look for smaller warehouses that can manage supplies, but the rising storage costs may be prohibitive. Another uncertainty that includes here is increased labor costs and tightening workforce challenges. The companies are also facing issues with on-time delivery due to the ongoing truck driver shortage.

Innovation and Variation Purchasing has vast availability of products, with so many different products that are available for the purchase in a crowd of channels like starting from in-store, farmer’s markets, online, social media, and more.

The product innovation and differentiation are considered to be important in the food and beverage companies. Creating some solutions that would meet consumer preferences around sustainability such as edible packaging will be on the growth.

The innovative way to automate repetitive processes that provide good opportunities for businesses in the matter of improving production, back-office processes, supply management, fulfillment, and delivery.

Adding to that, using acquired consumers and business data for better business decision-making will be implementing a comprehensive digital strategy.

Merger and Acquisitions Companies looking forward to spreading their investments across smaller brand acquisitions in accordance to round out product and geographic portfolios versus investing in their own research and development to help in saving time as well as money and reaching new customers.

Private Equity (PE) companies that have operated in the consumer brand space will have a need to adjust their strategy along with looking for deals further down the market. The companies will even take on acquisitions in segments that have better prospects as a salty snack food, snack bars, cookies, and ready-to-eat meals, even if they are outside their traditional business.

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www.businessconnectindia.in | Vol. 3 | Special Edition September 2020 INDIA

COMPANY INF

CUS 2020

Offering a consultative approach by tailoring the services and solutions adeptly Indranil Roy | Business Connect

Mr. Kaushik Roy Chowdhury is a strong acumen in business and service delivery, also an MBA in Finance. He is enriched with 12+ years of experience in handling corporate finance and corporate legal portfolios across PAN India. Entering the entrepreneurial world, he started a financial consultancy service delivery business into the profit-making venture. The exceptional leader was also a well-reckoned Cricketer and had represented Bengal, West of England Premier League (Somerset Country Club) in England for almost 5 years.

KAUSHIK ROY CHOWDHURY Managing Director

Avishek Singh | Business Connect

C

orporate Finance Consultancy assists a company by managing and aligning finance function priorities with the corporate strategies of an organization. Incorporated in the year 2014 in Kolkata, West Bengal, Finathle has been offering in the domain of consultancy with the prime objective to act as a Consultant, Advisor, Representative, Liason Activities, etc in Financial, Legal Commercial, Marketing, Corporate Management, Business management, Debt Syndication and Legal Consultancy for small and midcorporates, across PAN India locations. this, conducting Techno-Economic Feasibility Study, Project Report, Project Management, etc, are also an inseparable part of the Organization.

THE COMPANY HAS VENTURED INTO THREE MAJOR BUSINESS AREA: • Corporate Finance Consultancy • Project Management Consultancy • Corporate Legal Consultancy A brief about the Banking Services and Debt syndication The Organisation caters a wide range of products to its consumer base. Commercial Banking Products of the organization includes Working Capital Loan, Team Loan, Project Finance, Construction Finance, SME Loans, SMEAsset-Backed Loan, Export Credit, Bill/ LC Discounting,

www.businessconnectindia.in | Vol. 3 | Special Edition September 2020 INDIA

Bank Guarantee, Letter of Credit, Import Finance, Metal Gold and Loan for Professionals. The Retail Product sphere offers Unsecured Loan, Home Loan, Mortgage Loan/ Loan Against Property, Loan for Property Purchase, Lease Rental Discounting, Loan Against Shares/ Mutual Fund, Personal Loan, Balance Transfer/ Takeover of the Existing Loan Additional / Top-up Loans, NRI Home Loan, Overdraft Loan, Loan for Purchase of Machines / Equipments, and Loan Against Industrial Gala. The NCLT & DRT services involve Restructuring, DRT related cases, and NCLT cases. Assembling a team with professional expertise from various industrial domains, the Organization is offering various services- Investment Banking, Financial Feasibility, Merger & Acquisitions, Project Finance, Audit & Accounting, Assurance & Risk Management, Entity Setup Solutions, and Goods and Service Tax. UNFURLING THE IDEA OF INCEPTION Mr. Kaushik Roy Chowdhury, Managing Director, incepted the Company in the year 2014. Being an MBA in Finance, he became Portfolio Head of a reputed Multinational Bank and served there for more than 8 years. Attaining experience and inspiration from the banking sector, he seeded an idea of starting a business venture of his own.

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After sometimes, he commenced his first startup by constructing a new team with experienced Directors and other Key Managerial Person and great performers in the market. Mr. Chowdhury is a persona of multidisciplinary qualities that can be seen from his leading attributes, team management tactics, trust and personal attachments with the clients that helps him to allure more clients and build an unbreakable bond between them.

INSIGHTS ON THE MARKET TRENDS According to the Key Official, marketing trends allow the business leaders to stay up to date with changes in consumer behaviour and priorities. One must Listen and respond to changes in the market to save a significant amount of money. Acknowledging the target audience is a must as it will help any organization to stay ahead of the curve in terms of the business. The relevancy of the strategies in context to the target marketplace helps one stay ahead of their competitors.

For ensuring state- in- the- art services to their clients they make it imperative that their systems run efficiently. Be it the payment system or surfing the website, the Company has ensured a seamless experience to its consumers.

EXCLUSIVE CLIENTELE Finthale serves small and medium enterprises (SME), Mid- Corporate, and Mega-Corporate. The organization believes in making an emotional connection with the clients to make a better understanding of the values and beliefs of the target audience.

“Our word is our bond. Following up on promises shows the transparency of our business, along with building a feeling of trust and reliability with our audience. In a nutshell, a company flourishes only when we hold onto our promises. If we want to be trusted by our clients than we must become worth it, in the first place.” says Mr. Chowdhury.

ACKNOWLEDGING THE SIGNIFICANCE OF R & D R&D is a process intended to create new or improved technology that can provide a competitive advantage at the business, industry, or national level. The Organisation recognizes the role of Research and Development crucial, as it has become more evident in the past few years. The technological changes will keep on occurring inevitably as this is mostly induced by competition and changing preferences of customers. The benefits of R&D are often experienced on a long-term basis, so it’s essential to remember that the investment in it may not result in short-term profits.

IN SYNC WITH TECHNOLOGY “No one can deny the impact of technology in the workplace that has on the traditional office. If an organization manages to stay in touch with the technological advancements in and adjacent to the relevant industry, we will efficiently allow the new 39

technologies to enter our space” says the MD. A business leader should always keep abreast of the latest technological advancements. The Company has ensured to allow the usage of remote working, teleconferencing and co-working space into their procedures. Mobile and cloud technology has allowed instant and remote access enabling internet-based service models.

A GLIMPSE AT THE WORK CULTURE The work culture of the Organisation is lively, and breathing facet that ensures the holistic development of the employees. The staff members treat each other with respect and kindness, and the Management encourages meaningful interactions between the colleagues. The foremost priority of the Company is to make employees from all walks of life feel welcomed in their working space. The Management ensures to keep the employees satisfied with some exclusive tactics, to make them contribute to the organization, wholeheartedly. Motivating the employees regularly, developing an urge to achieve more within them, offering recognition for extraordinary performances, offering high responsibility to enhance a sense of being honoured, constantly engaging and involving with the workforce, etc are some strategies by which the employees are inspired to serve the Organization with their full potential.

FUTURE OUTLOOKS Finathle aims to be more visible in the marketplace, to target the desired audience and evolve as a successful brand. Their future outlooks involve expanding the consumer base and focusing on the long-term relationship with them. The Company also wants to focus on website optimization to make the whole experience user friendly to be approached by the consumers with ease. They are constantly striving to achieve brand awareness and brand visibility, so that people may recognize them as a big brand in the market, based upon the value that is being served by them in the respective domain.

WORDS TO CONVEY TO THE READERS “Finathle believes in leading every engagement with the dynamic mission of establishing a system to be so defined that even the smallest of the task can be planned into small and measurable steps. We understand that every advisory engagement is distinct as to the client needs and procedural requirements, we follow a consultative approach and tailor our services and solutions according to the engagement and its specific circumstances.We aspire to develop and build a strong system, with the emphasis on people, processes, resources and the technology, with our focused trainings by providing services like Corporate Financing, Corporate Restructuring, Legal and Management Consultancy.”

-Mr. Kaushik Roy Chowdhury| Managing Director FINATHALE SERVICES Finathle Commercial Private Limited Finathle Advisory Services Private Limited Finaquaest Capital Advisory Services Private Limited www.businessconnectindia.in | Vol. 3 | Special Edition September 2020 INDIA

COMPANY INF

CUS 2020

PETROKENS ENGINEERING AND SERVICES PRIVATE LIMITED:

CREATING EXCEPTIONAL ENGINEERING SOLUTIONS IN THE WIDE VARIETY OF INDUSTRIAL SECTORS. Kajal Dobhal | Business Connect

WHAT ARE THE TOP 5 THINGS YOU LOOK FOR WHEN YOU ARE CONSIDERING THE SERVICES OF AN ENGINEERING CONSULTING FIRM? 1. To get a solution to all your industrial needs.

Whether you are looking for a whole design or want to customize an existing facility. The team should be equipped to deal with any project.

2. The firm must offer experience, reliability, innovation, and integrity.

3. Their competence in the industry must ensure that they have the right expertise to customize your design to attain every last bit of execution and to ensure that it will meet service requirements.

4. Their result-orientated practices must ensure that the delivery of a suitable output that rightly considers project constraints.

5. And they must provide a competitive edge to the clients to obtain the absolute best design.

Knowing your client’s expectations, setting goals, meeting their needs, delivering on time is the crux for any business. Introducing you to the team of Petrokens that makes the commitment to understand the way your product creates a positive impact in the lives of the users, and actively seeks out opportunities to maximize those benefits.

Petrokens Engineering and Services Pvt Ltd is a Chennai based ISO 9001:2015 Certified best-in-class integrated engineering consultancy solutions provider. The company offers a full range of engineering services from end-to-end complete solutions in Engineering design to MEP design, Project management consultancy, Specialized technical services, Risk management, and Technical staffing, with a diversified end-market exposure across Oil & Gas, Power, and Industrial Sectors.

Petrokens serves global oil & gas operators and EPC companies. It has targeted overseas markets for jointly exploring opportunities in-order to execute oil and gas projects. There is also an established strategic alliance with local partners in Malaysia, Vietnam, Myanmar, Oman, UAE, and Kuwait. www.businessconnectindia.in | Vol. 3 | Special Edition September 2020 INDIA

S. Jeyaraj (CTO) G. Murali (CEO)

The company offers its clients highly specialized solutions to develop or enhance their asset’s performance over its entire life cycle. It also delivers a broad range of services and whole of life solutions for diverse industries, providing the clients with access to world-leading sustainable and innovative technologies.

SOURCES OF PETROKENS COMPETITIVE ADVANTAGE Petrokens provides multi-disciplinary design engineering and consulting services in conceptual/feasibility studies.

The firm’s capabilities comprise of Process, Piping, Civil, Structural, Mechanical, Electrical, Instruments, and Controls 40

with HSE. The company offers complete cost-effective solutions from concept to commissioning, establishing the difference between Petrokens and its competitors.

The unique in-house design engineering services gives customizable options to the clients for their project.

Combining flexibility with innovation and complete solutions, the experience for the client is curated with excellence and showcases uncompromised quality. The team is dedicated to delivering solutions to the client’s requirements across every phase of the project. It may vary from the concept, development to simulation, detailed design to validation and optimization tasks.

The team of Petrokens comprises an experienced and passionate group of project managers, engineers, and designers.

As an amazing feat, every client they have worked for has been a part of their team with a strong connection throughout.

Yes, there are challenges, but the team with the attitude of growth mindset carries the arrows of problem-solving in its arsenal to meet the challenges with solutions. Petrokens is a one-stop source for Conceptual Design, FEED, Detailed Engineering, Commissioning and Debottlenecking solutions.

With an experienced technical team and multinational exposure to execute the job and capable of handling accelerated project schedules are unique features that differentiate Petrokens from others.

“Petrokens is a one-stop solution for all clients and we are a professionally managed company. We have a dedicated team working on projects to deliver it on time ensuring quality, safety, and integrity. This gives an edge among peers and competitors.”

THE MAKING OF PETROKENS Since its inception, the company had a clear vision and strategic business plan. This changed the pace of the operations, helping in overcoming the challenges at the early stages of the business. Petrokens entered the oil and gas market when the crude oil price was the lowest. The founders saw it as an opportunity and targeted customers looking for affordable solutions.

DYNAMICS OF CHALLENGES FACED BY THE COMPANY. Challenges in Engineering come from uncertain conditions prevailing to change in oil prices and an industry-wide staff shortage. The requirement for skilled engineers has been realized as an unending necessity in the industry since technology is developing rapidly. One has to align themselves to meet the end users’ requirements. It’s at the hands of the engineering sector to sustain many crucial aspects of day-to-day lives.

Here’s a short extract of the conversation we had with the key officials Mr G. Murali, C.E.O and MrJeyaraj. S, C.T.O from Petrokens.

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IN TERMS OF YOUR MARKET, WHAT DO YOU FEEL THE FUTURE HOLDS FOR ENTREPRENEURS? Understanding its position in the market, we derive the scale needed to cut costs and remain competitive.

We believe that the oil and gas sector is likely to be dynamic over the next few years. Hence, the ability to assess and accurately value potential targets faster than the competition will be critical. In this sector, prices are said to be on the recovering stage. Still, most oil giants are cautious about new initiatives with major capital expenditures. Many MNCs are still figuring out the essence of the cost issue. Likewise, this has proven difficult for the firm to distinguish real threats from – new competition, challenging bidding procedures and risk-sharing arrangements. We realize that the industry has dramatically changed and looking for cost-effective solutions. Hence, we are better equipped to compete.

HOW NECESSARY DO YOU FEEL IS IT TO KEEP YOUR EMPLOYEES CONTENT, HOW DO YOU ENSURE It? We started small with two people. Still, we are growing, along with growth, challenges are also growing.

However, every day we think about how we can serve our clients the best way. Our team is passionate about the work and that keeps us moving. We are adding our client base every month and repeat orders are also motivating us to excel further.

We have created an employee-friendly environment for our staff. We provide equal opportunity to everyone and always welcome suggestions. We conduct various training programs to hone their technical as well as soft skills.

HOW ARE YOU GIVING BACK TO SOCIETY? A lot of people suffered during the Chennai Monsoon floods. We stepped up and offered our help to the extent we could to the needy people in flood-affected areas.

WHAT ARE THE ACHIEVEMENTS AND MILESTONES OF THE COMPANY? We Are ISO 9001:2015 Certified Company.

We were nominated as one of the 10 most admired project engineering companies in India by “Insight success” magazine.

WHAT DOES THE FUTURE HOLD FOR THE COMPANY? We have tied up with global oil companies and EPC companies. In the future, we are planning to concentrate on the Africa continent.

FINAL THOUGHTS Petrokens runs its business by living those values of social accountability and economic efficiency which it is built on, counting forever on the dedication of its staff and inclusive dialogue with all clients. Petrokens works in compliance with certain essential principles and ethical values forming the crux of the corporate strategy. www.businessconnectindia.in | Vol. 3 | Special Edition September 2020 INDIA

Education

Education Has Put off Physical Classrooms and Shifted to Online Classes The best days were when schools and colleges were open and students were seen rushing to school in neat and tidy uniforms with bags in their shoulders and sometimes running with those heavy bags to not get late. After reaching school, to stand for morning prayers and then some physical activities, after that straight to the classrooms filled with our classmates. The same way for college, when students were always confused with what to wear today, what period to bunk and go to the canteen, etc. Those days now seem to be just a memory to cherish.

An education center is the best public policy tool available to raise skills. While school/college time can be fun along with raising social skills and social awareness if we look from an economic point of view the primary point of being in school/college was that it helped in increasing a child’s ability.

But the arrival of COVID-19 has led to the departure of students going to education centers.

Well! we say a coin has its two sides, the same way this too has both good and bad impressions but let’s just go for a positive version because 2020 has brought us enough negative things.

Whatever the condition comes, one should never stop learning, and if one way of going to an educational center is closed than open another way of e-learning.

The arrival of Covid-19 has forced schools and universities across the world to put off physical classrooms and shifted to online classes. While the faculty deals with the new ways of managing this sudden transition to online education, students are left clinging on to their mobile phones and computer screens.

FUTURE EDUCATION SYSTEM

The new way of learning where courses are conducted online, examinations are conducted online, assignments are submitted through email. For India, this seems to be a good opportunity to strengthen internet connectivity across rural India. It will help every village and town to be digitally connected for the better interaction between the students and teachers. When it comes to the students some are quick at adapting this system and some take a little longer time to acquaint with this system. Fundamental structural changes should be made in the curriculum/syllabi and programs should be a part of the curriculum in engineering and science degree programs. This will help in creating future entrepreneurs and this can be one way to help beat unemployment and increase business skills amongst the youth. The business community should play a foremost role in this new educational system.

Higher education in India needs to be more international but more locally connected and socially responsible, more flexible(curriculum), should be innovative and open for more collaboration.

Innovative models should be introduced, Universities/institutes could be online that would provide internet-based flexible offerings.

The Post Covid-19 is an opportunity we look forward to transforming the higher education system.

Institutes/Universities should definitely utilize this opportunity to transform itself. the focus should be more on internationalizing higher education as today we are facing Covid-19 but no one knows what lies ahead in the future for millions of youngsters.

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“Learning is more effective when it is active Rather than a passive process” – Kurt Lewin

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www.businessconnectindia.in | Vol. 3 | Special Edition September 2020 INDIA

COMPANY INF

CUS 2020

QA TESTING LABORATORIES DELIVERING ACCURATE AND RELIABLE RESULTS BY OFFERING A COMPLETE SOLUTION IN THE FIELD TESTING Ashwathy Nair | Business Connect

Ratnesh Rai | Managing Director

For a better understanding of the quality and composition of any chemical substance and material that are involved in the product formation, industrial process and manufacturing, etc, Chemical Testing and Analysis play a significant role.

Exemplary industry knowledge along with the relevant expertise are crucial for performing lucrative chemical testing.

Several business ventures are entering this domain by recognizing the thriving business opportunities. Amongst such players, QA Testing Laboratories has emerged out as a leading service provider in this domain. It offers critical analysis information as per the requirement of the adored customer base. The scientists and technicians associated with the organisation render the significant laboratory support for the better conduction of the business operations in the relevant arena.

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An overlay of the Company Being equipped with latest & advanced testing Equipment & Facilities, QA Testing Laboratories is involved in Analysis/Testing of Coal, Food, Water, Environment and Building Material. The exemplary Company offers Accurate, CostEffective Analysis in accordance with Indian and International Standards in Coal, Food, Water, Environment and Building Material. Their exclusive Analysis Techniques are based on specific analytical methods that are designed to measure the physical and chemical properties of Coal, Food, Water, Environment and Building Material.

The Managing Director of the Company states, “QA testing Laboratories is Government Approved Company and Accredited with Various National and International Bodies such as National Accreditation Board for Testing and Calibration Laboratories (NABL), Joint Accreditation System of Australia and New Zealand (JAS-ANZ).”

Aiming to be the most trusted partner for quality assurance in the testing domain, their vision and mission are inclined towards offering reliable and accurate results.

The adroit team offers reliable and accurate results with the help of innovative solutions via affordable analytical testing. Addressing this scenario, the Managing Director conveys, We are following Laboratory Information Management System (LIMS) within the Organization to Ensure Integrity and Confidentiality of Customers, we are also Implementing Integrated Management System (ISO 9001:2015, ISO 14001:2015, ISO 45001:2017 & ISO/IEC 17025:2017) to maintain a Standardized Process for Internal Quality Assurance.

The diverse clientele of the Company includes the clients from several domains such as food industries,

constructions, manufacturing units, power plants, steel, paper, and cement industries.

Struggle story The Managing Director, Ratnesh Rai states that struggle is part of life and a parcel of every success story.

Success shall not be concluded as a destination, rather it should be considered as a journey. He started this business venture with the vision to offer reliable services in the field of testing. At the time of the inception of the organization, the team comprised of only three members but now today the number has raised to 30, continuously striving to improve and develop the quality of the products by testing activities. He firmly believes the notion that struggle is personal but success is public, and one must never be afraid of delving into the risks in life.

About the Key Official The Managing Director of QA Testing Laboratories Pvt Ltd, Ratnesh Rai is a Bachelor in Technology and a Masters in Business Administration. With the 5 years of work experience in diverse fields of inception, testing and analysis such as Coal, Food, Water, Environment and Building Material, he decided to incorporate QA Testing Laboratories. The mission onset of this business venture was to enhance and improve the quality of the products by testing that, in turn, will reduce its hazardous impact on the environment.

The dynamic business elite is Qualified Lead Auditor for ISO 9001 quality management system (QMS) , ISO 14001 Environmental management systems (EMS) & ISO 45001 occupational health and safety (OH&S) management system.

Mr Ratnesh has infused a mind-set to provide extraordinary solutions to the clients in the ecosystem of the organization. Their sheer purpose is to render objective analytical data

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on the quality of a product. The Organisation ensures the integrity and confidentiality of the clients by following Laboratory Information Management System(LIMS).

Keeping pace with the market trends Technology continues to progress and make advancements with the growing time. Several business ventures fall apart as the owners cling to the conventional methods of business conduction. It is quite exhausting to keep up with constantly wavering market trends within the respective industry.

But, it is crucial to keep on par with the competitors by seeking innovative and creative solutions for the client base. The team ensures to put significant focus on the Research & Development arena, by being in collaboration with the group of some scientists. They well-acknowledge the significance of R&D in the growth of testing agencies that plays a crucial role in the identification and improvement of the quality standards of a product.

They firmly believe that testing helps in a complete analysis of the quality of the product that can gauge the performance of the products effectively.

A glance at the future outlooks The future endeavours of the company are inclined to pursue the long-term goals as they foresee a bright and blazing future ahead.

They constantly strive to keep forging ahead by synchronizing with the latest technological advancements. They aspire to keep themselves ahead of the curve by offering out of the box services to their clients and ensure growth with a strong foothold. They are planning to commence more ventures in this domain by establishing more laboratories at different location of tier 2 and tier 3 cities in India, that will conclude to make a significant contribution to the testing culture of the products to enhance the quality, in the near future.

www.businessconnectindia.in | Vol. 3 | 3Special Edition september 2020 INDIA www.businessconnectindia.in | Vol. | Special Edition September 2020 INDIA

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Lifestyle

5 Lessons from Mahabharata That will Help Reshaping your Life as an Entrepreneur Mahabharata is a chronicle of the struggle that occurred in the Kurukshetra War between two groups of cousins Kaurava and the Pandava. It may sound so simple but this Sanskrit classic by Veda Vyāsa is full of deep meanings.

The Mahabharata was written in Dvapara Yuga and each adhaya of it consists of understanding beyond the story, character, and the war. The history of Mahabharata brings forward the complex interpretation of wealth, life, death, ideas, perspective, humanity, success, expectations, and a lot more.

Since our childhood, we often have heard from our mother or grandmother about Dharma (right way of living), Karma (deed or action), rebirth, soul, moksha (liberation).

The Mahabharata brings forward some good lessons that can reconstruct one’s personal as well as professional lives in Kalyug.

The lessons of sacrifice, pledge, and devotions might seem to us like the easiest one to follow but they are the greatest asset one can hold on their lives especially in the World of Business.

Devavrata, who is also known as BhishmaPitamaha had taken the pledge of celibacy by sacrificing his ‘crownprince’ for the sake of his father Shantanu who was the Kuru king of Hastinapur.

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HERE ARE THE LESSONS FROM MAHABHARATA THAT WOULD LEAD YOU IN RESHAPING YOUR LIFE AS AN ENTREPRENEUR: 1. Play along by the rules In Ramayan, king Ram who is an avatar of Lord Vishnu is the central character who follows the rules. Whereas, in Mahabharata Lord Krishna is seen playing along by the rules. In Business, the life of a businessman is similar to that at times you are supposed to make rules and make sure that your fellow members follow it. And there are times when you need to be one of them and play along as it would increase productivity.

2. SIMPLE SOLUTIONS ARE ENOUGH TO HANDLE CRISIS When Arjun entered Yudhisthira(the eldest Pandav) and Draupadi’schamber searching for his bow, she didn’t like the interruption and in anger, she took an extreme step. When in a company someone fails to perform, it is not necessary to take tough steps but can be compensated by simple logical measures.

5. THE TRUE WORTH OF POWER IS WHEN USED FOR OTHERS An incident in Mahabharata teaches you that Dharma is thinking about others. An incident where Yudhishtira was at a point where he can save only one of his siblings and he chose Nakul, the one who was born to Madri another wife of Pandu. When asked why? He explained, “I Kunti’s son is alive, one of Madri’s son should live too”. How you apply to have a theoretical understanding of Dharma practically describes what kind of figurehead you can be.

3. CONSEQUENCES OF HURT AND EGO Time passes but some things have not changed in all these years! Draupadimade a mistake by making fun of Duryodhana (eldest of the Kauravas) by calling him a blind son of blind parents, not realizing what one comment could do. The journey of entrepreneurship is stood upon testing our patience. There are times when the company rises to the cloud of success that leaves a negative imprint by making partners, employees stand against each other. A successful business is more in need of friends rather than enemies. Support from both big and small associates are needed.

When you are running a company, you are required to take decisions at a time that might not be best for you but it would make others gratified. Although, it may not look like a wise decision at a time, but you will get the fruits of it. It is said that a man of integrity goes a long way in entrepreneurship.

When it’s a matter of sustaining the business, knowledge, skill, and merit is what matters. However, for most of them, it’s the linage that holds extreme importance. The company you are running is your responsibility, not your property. Each person from the ground level is responsible for its creation. Your employees require a good leader that would lead and help them in growing up the company to the highest.

4. CONTROL YOUR DEMONS NOT TO DESTROY EVERYTHING The famous saying, the one who gamble, lose all! It reminds us of a famous game of dice from Mahabharata where Yudhishtira places everything at stake which includes his Kingdom, wealth, brother, and wife Draupadi. This gives a lesson that even the virtuous king couldn’t think of the failure and lost everything. In business, sometimes even the smartest men in the office, just for the sake of winning puts everything at risk and loses them in a moment that took years to build.

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www.businessconnectindia.in | Vol. 3 | Special Edition September 2020 INDIA

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YOUR CHOICEABLE BRAND FOR A SKYROCKETING GROWTH Ashwathy Nair | Business Connect

Dr. VAIBHAV ADHLAKHA CEO-Founder

Dr. KSHITIJ ADHLAKHA COO-Founder

With the wake of digital technology, across the globe, we’ve witnessed a radical change in the business sphere.

It has persuaded customer’s preferences and seller’s modus operandi simultaneously. But Network Marketing or also known as Affiliate Marketing has not witnessed significant changes in comparison to the development of technological platforms. Although, the industry has witnessed the arrival of new players but still, its practising conventional methodologies to run this business. Furthermore, elements like brand presence and business framework have affected towards customer’s trust and faith.

Steering clear of these concerns, Riseoo has emerged as a next-generation new-age affiliate marketing company.

Headquartered in Noida, Uttar Pradesh, Riseoo has spread its business across the globe and is a trusted brand for more than 1 million people for reliable products & solutions.

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A STAUNCH IN THE ARENA Riseoo, is a new age, Affiliate Marketing Company that enjoys a global presence, by providing reliable and wide earning opportunities to its members. The Company is born with a transcending business model that believes in increasing its members’ financial horizon exponentially.

They provide several income opportunities, such as selling Riseoo Products, Eazme Memberships, and much more to the potential partners.

Riseoo is the brainchild of two accomplished industry experts, Dr. Vaibhav Adhlakha (CEO) and Dr.Kshitij Adhlakha (COO). Both of them are well-versed entrepreneurs, with a demonstrated history at providing cybersecurity solutions to renowned brands such as Vodafone and Comviva, with their data security needs. With such a robust background, it has been an enthusiastic journey, for the pair in skyrocketing Riseoo’s business. The brand has witnessed a hasty growth and has a presence across continents like Europe, Asia, the US, and more than 60+ countries. They are associated with many notable industry experts, who have been instrumental in promoting Riseoo’s business across continents.

EMINENT FEATURES Riseoo was ideated to provide, global business opportunities and financial freedom to its partners.

Their Eazme membership is highly accrediting Riseoo’s global market presence. Eazme is the one-stop Global Marketplace that monetizes the everyday activities of the consumers. People can shop from 100,000+ brands with hand-picked products and earn cashback, on everything.

“At Riseoo, people can get a lifelong and residual source of income from Eazme.”

asserts Vaibhav

Added to this, they have devised a unique payment method to use, for their partners that give them a competitive edge in the market.

ENRICHED WITH VALUES AND ETHOS Integrity plays a crucial role in the growth of any business. In the networking space, there are many companies, whose whereabouts and functions are completely ambiguous to customers. However, in Riseoo, “Genuine, One team, Affiliate partners first, and Longevity”, are the four pillars that form their core foundation.

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The founders stand upfront before people talking about business opportunities they provide, to promote their brand. This candid approach helps in building transparency with their partners, who are developing their successful entrepreneurship journey, with them.

DYNAMIC TO THE PANDEMIC CHALLENGES Due to the recent transgressions of COVID-19, the global economy has seen a radical drop-off. Companies have faced significant challenges concerning manpower, operation, resources, etc. creating an extremely volatilesituation.

“Companies need to think innovative and have the financial muscle to have sustainable growth.

Alternative sources of revenue will also serve in overcoming challenges.”

says Kshitij

Riseoo’s entire business levitates on the digital platform, giving it an upper-hand in this turmoil. Riseoo arrived in the market, with the sole purpose to facilitate financial independence and enormous opportunities to ambitious entrepreneurs. Even in this melancholy, Riseoo has successfully developed entrepreneurs across countries who have attained notable milestones.

MOTIVATED TOWARDS SOCIAL CONCERNS Riseoo proudly calls itself “Company of people” for helping people grow financially. However, upholding social responsibilities is also a KRA, which signifies Riseoo’s identity. The Company aims to establish itself as a socially responsible organization and join hands, with charitable organizations soon.

MOUNTING TOWARDS VICTORY With a substantial presence over the globe, the Companyis displaying a plausible future. Within a few months of inception, the Company has partnered with global industry experts and is further in discussion with potential personas, who wish to join the assemblage.

Riseoo has grown upon the success of its associated members. By providing fruitful solutions, the Company has shaped an ingenious network of professionals around the globe. Recalling the Company’s astounding growth,the leadership team asserts,

“When the people associated with us transform and live a better life, it means we have achieved success.” www.businessconnectindia.in | Vol. 3 | Special Edition September 2020 INDIA

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SCHWITZ BIOTECH

PIONEERING THE GLOBAL MARKET IN PHARMACEUTICAL FORMULATIONS Dr. Amit Mishra | Business Connect Pharmaceuticals is one of the prominent and rapidly growing industries in India. With the advent of globalization, Pharmaceutical Companies in India have seen radical growth, with respect to exports and domestic business. Indian pharma companies are the biggest international suppliers of Generic Medicines. They occupy a 20% share of the global supply volume and facilitate up to 62% of the global demand, for vaccines.

On the other hand, the expertise to reverse-engineer and other innovative methodologies has helped in devising cost-effective medicines and create a niche in both the national and international market. Schwitz Biotech is a global pioneer of the pharmaceutical arena with more than 2 decades of stellar business.

AT A GLANCE

O tacharjee | CE Rakesh Bhat

Schwitz Biotech is a WHO–GMP, ISO-9001:2008 certified, D&B & Crisil Rated Pharmaceutical Manufacturing unit, leading the arena on exceptional quality and commitment to delivery. Headquartered in Ahmedabad, the company manufactures and exports a wide range of pharmaceutical formulations like tablets, capsules, syrup, Injections, ointment, soft gels, and parenteral on a large volume.

Alternatively, they also curate products for Nutraceuticals, Homeopathy, herbal preparations, Disposable surgical equipment and innovative APIs as well. Schwitz Biotech follows the guidelines of WHO, GMP and FDA, helping it to maintain the best quality standard in the market.

INCEPTION & GROWTH

Schwitz Biotech was born from the ingenious mind of Mr Rakesh Bhattacharjee. Rakesh is a seasoned personage of the pharmaceutical arena having around 3 decades of experience. Rakesh is an ideal example of unorthodox Leadership. During his professional stint, his innovative ideas had attributed the growth of many companies.

However, this was not enough for Rakesh, as he wanted to thrive as an entrepreneur. As such, during his last employment in 1994, Rakesh made up his mind to utilize his professional experience and available resources. This motivation eventually led him to conceive Schwitz Biotech in 1998.

However, starting in an early era of innovation, Schiwitz Biotech lacked the appropriate infrastructure/ facility to manufacture its own merchandise. But, emerging technologies helped them establish a state-of-the-art production facility, that can meet the sizeable demand of the market. Schwitz Biotech produces more than 700 varieties of medicines. On another note, maintaining a multicontinental export pipeline has been a significant challenge. As such, Schwitz Biotech had to complete all the regulatory compliances against every nation, which assisted them in maintaining a global presence.

They started their exports in 2004 and flourished across three continents and 18-19 countries namely • Africa:Nigeria, Sierra Leone, Liberia, Rep-De-Guinea, Benin Togo, Ghana, Mozambique & Malawi, Kenya, Swaziland, Botswana, Angola and Chad.

• CIS Countries: Russia, Ukraine, Belarus, Azerbaijan, Uzbekistan and Moldova.

• Central American Countries: Dominican Republic, Guatemala, El-Salvador, Honduras, Nicaragua, etc.

• Asian Countries: India, Bangladesh & Sri Lanka, Bhutan, Cambodia, Myanmar and East Timor.

• Arabian countries: Kuwait, Iraq and Yemen. www.businessconnectindia.in | Vol. 3 | Special Edition September 2020 INDIA

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EXCEPTIONAL QUALITY STANDARDS

Pharmaceuticals is one of the most volatile spaces in the industry.

During its inception, Schwitz Biotech faced a meagre competition, helping them grow exponentially. However, The ever-changing preferences of the customers have stimulated the arrival of innovative players, making the sphere exceedingly competitive. Nowadays, customers take note of every detail from packaging to the quality, which qualifies the image of the brand. Henceforth, to be a gamechanger in this lot, Schwitz biotech emphasized on 100% quality assurance.“For us, quality is not a departmental obligation, it is significant for everything and everyone, in the organization”, says Mr. Bhattacharjee. Schwitz Biotech follows the SOPs as per the WHO-GMP norms further specified in the US, British & Indian Pharmacopoeia, for each of the operations.

Schwitz Biotech also has an in-built research lab, for the study and examination of drug components. They also conduct demonstrations to measure product quality and curate solutions in case of complications.

THE PANDEMIC & ITS CHALLENGES

The Novel Coronavirus has made a significant impact on the Indian Pharma Industry on many aspects. Indian Pharma companies heavily rely on China for their imports on APIs. The outbreak and the lockdown subsequently slowed the production of API, affecting the availability and prices of key ingredients, which skyrocketed the prices of essential medicines.Theprices of vitamins and penicillin tablets have also increased substantially. Schwitz Biotech had taken a significant hit in the domestic venture. Since a limited number of doctors were functioning externally, the supply of their medicines went downhill.

But on the other hand, the outbreak has significantly amplified its exports. Due to the boycott China initiative, a significant number of demands shifted to Schwitz Biotech. Rakesh proudly asserts, “Many Countries who imported pharma products from China have turned to us, this has given us a competitive advantage”.

for International Institutional Tender supplies directly & in collaboration with a European Giant – Quilaban uma formula de vida, Lisbon (Portugal).

Furthermore, their unparallel quality has given them several accolades. Few of the achievements are listed below: • •

AWELL-DEFINED WORK CULTURE

Indian Leadership Award For Young Entrepreneur – 2013, New Delhi AkhilBhartiyaUdyogKranti Award – 2013, New Delhi.

Asia Pacific Achievers Award – 2014Tashkent, Uzbekistan.

International Quality Crown Award – 2014, London.

International Quality Summit – 2016, New York, USA BIZZ 2018 Award In Miami, USA and many more.

SCHWITZ BIOTECH Profile /A.V. Was Also Featured in the “ LEADERS OF THE TOMORROW AWARD” series in E.T. NOW TV in 2014.

Schwitz Biotech has divided its operations into three parts – Production, Administration and Marketing. Despite being in different locations, the Company maintains a very synchronized atmosphere.

The production team encompasses of skilled and semi-skilled contractual labourers. Over the years, Schwitz Biotech has mounted their factory with adept technology, for better automation, but still trusts in seasoned hands, for quality assurance. Simultaneously, the administrative office has a very holistic atmosphere. Employees are placed in distinguished departments, but transparent communication and teamwork mindset keep the team united.

•

Lastly, marketing, which plays an integral role in increasing Schwitz Biotech’s market presence. The company has marketing teams divided for ethical marketing and franchise marketing. They do ethical many parts of India to spread their Goodwill. On the other hand, they work on franchise marketing in the North-Eastern region of the Country.

Schwitz Biotech has an adapt marketing team based in their Kolkata branch that assists them with their Marketing operations.

Mr. Rakesh Bhattacharjee has also won the prestigious “Times Men Of The Year West Bengal 2019”award presented by the eminent Bollywood celebrity, Mr.Sunil Shetty.

• • • •

MOVING FORWARD IN LEAPS AND BOUNDS

NOTABLE MILESTONES IN THE BANK

In its 22 years of growing business, Schwitz Biotech has achieved several milestones. The Company has collaborated with Global pioneers like BION Corporation LTD,London(UK) for joint Research & Development in latest Nutritional Supplements, Rarest of the Amino Acids, Pre & Pro Biotic formulations, Homeopathic & Herbal preparations for joint market penetrations throughout CIS countries, some European markets & Latin American countries & 51

In the arriving years, Schwitz Biotech is foreseeing a radical growth in its business. In the next - 2 years, the Company is envisioning to achieve a 100 crore turnover. Within the same period, the Company is also aiming to expand its global presence across 30 nations. Complementing this prospects, Rakesh says, “We’ve attained new heights since we started exporting. 70% of our business is from exports and we wish to expand it, in the coming years”. www.businessconnectindia.in | Vol. 3 | Special Edition September 2020 INDIA

After Two Years of Voda Idea Merge, It Integrates to Create a New Identity It has been two years now since the biggest merger in India’s telecoms market between Vodafone and Idea have been completed to form the country’s largest telecom operator.

But it found itself in the unenviable position and was fighting a desperate battle for survival. The whole telecom value chain- from Vodafone Idea’s employees to its consumers have been waiting for some resolution.

Now, just when Vodafone Idea got off in India, its joint venture telecom business in the country has sent out a strong signal that it is back to the field and will continue to be around for the years to come. It plans to rebrand itself as the debt-ridden telecom’s carrier after it has been losing customers, has planned to change its image.

Vodafone Idea announced a combined brand identity that would strengthen its position as a major telecom provider in India. The comeback of Vodafone Idea with rebranding

itself now will be known as ‘Vi’ (pronounced as We) and will also be coming up with a new logo.

The managing director and chief executive officer of Vodafone Idea Ravinder Takkar said on the significance of the new brand ‘Vi’ by addressing the media that, “Vodafone Idea came together as a merged entity two years ago. We have, since then focused on integrating the two large networks, our people, and processes. And today, I am delighted to present Vi.” The unified brand will be focusing on improving digital services for the customers in India.

The shares of telecom companies have risen by over 4 percent after the rebranding of the Vodafone Idea plan was made public.

This is totally worth it to be said that the rebranding was announced at a time amidst the increased competition and stress in the country’s telecom sector.

The company’s action is probably aimed at the creation of a single brand to reduce costs and pose a bigger challenge to the two other major telecom companies in the country.

BluSmart Raised $7 Million in Funding from Multiple Investors and affordable mobility with great benefits for consumers, businesses and society at large.”

BluSmart is an all-electric ride-hailing platform that has raised $7 million in funding from multiple investors which includes Inflection Point Ventures, Venture Catalysts, Survam Partners, Mumbai Angels, Chhatisgarh Investments Ltd., JITO Angels, Lets Venture Fund, and Kaplavriksh Fund.

The company BluSmart will be utilizing the funds in expanding the number of cars on the platform, setting up more charging infrastructure, technology improvements, and expanding the geographical reach. There are also discussions going on to raise venture debt. The company last year had raised $3 million in a seed round in Sept 2019.

The Co-Founder of BluSmart Mobility, Anmol Singh Jagga states about the freshly raised capital saying in a statement that, “We aim at bringing in a new narrative in the EV mobility space by giving the highest quality service as evidenced by our app rating, which is highest amongst all ride-sharing platforms and thus, transforming India’s mega-cities by providing convenient, sustainable www.businessconnectindia.in | Vol. 3 | Special Edition September 2020 INDIA

Adding to that, Punit K Goyal, Co-Founder, BluSmart Mobility says that, “Electric mobility is the next big thing in India. BluSmart aims to improve the status of commuting and curbing the burden on the environment caused due to transport running on fuel combustion. We are also looking at augmenting the EV uptake by expanding fast electric car charging infrastructure for an easy charging practice”.

A full safer and sanitized electric cabs are being offered by the company to the consumers in Delhi NCR. The startup is planning to add more electric cars and charging stations on its all-electric ride-sharing platform in 2021. The company had recently launched the BluSmart Hourly Rentals product too.

All kinds of safety measures and hygiene is been taken care of concerning the customers as well as drivers. All driverpartners will have their body-temperature checked before taking any duty and wellness status is made available to the riders through the BluSmart app. Moreover, the customers can also pre-order a mask on the BluSmart app while booking a ride.

All the cabs will be equipped with surface disinfectants along with hand-sanitizers which can be used by riders from the back seat.

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CCI Approves SABIC’s Incremental Stake Acquisition in Clariant AG countries. It is well-known by the Royal Decree of the Kingdom of Saudi Arabia. SABIC BV is the supporting arm of SABIC’s international operations together with its investments in the specialty sector. SABIC is active in four product sections that are petrochemicals, Agri-nutrients, metals, and specialties materials.

The Competition Commission of India (CCI) has approved for the incremental acquisition of 6.51% shareholding

by SABIC International Holdings B.V (SABIC BV) in ClariantAGunder Section 31(1) of the Competition Act, 2002, on 2nd September 2020.

The ClariantAG is a Swiss chemical company, which is headquartered in Muttenz and is enumerated on the Swiss Exchange. It is vigorous towards the production and worldwide distribution of specialty chemicals. Clariant’s products are supplied to a variety of downstream sectors that includes crop solutions, personal care, oil and mining, and industrial applications.

The benefits of this acquisition are that it will help ClariantAG in opening up a new growth opportunity in specialty chemicals. SABIC will be beneficial as it proves to be an attractive investment opportunity.

Clariant Chemicals (India) Limited, it is an Indian arm of Clariant AG, the profit was reported i.e., a profit before tax of Rs 4.1 crore for the quarter ended June 2020, against a profit before tax of Rs 10.5 crore for the quarter ended June 2019 – the company had faced a sales decline by 39 percent to Rs 128.9 crore for the quarter ended June 2020 against Rs 209.8 crore for the corresponding quarter in the previous year. A 60 percent drop was being caused by the impact of the Covid-19 outbreak.

SABIC is a registered joint-stock company on the Saudi Stock Exchange and it has its operations in more than 50

The authorization of the CCI is without prejudice to the proceedings that are under section 43A of the Act.

Indians facing employment obstructions in Singapore The Indian workers are returning back home as Singapore businesses cut down on the workforce due to the severe impact of the growing coronavirus pandemic.

The Indian High Commissioner P Kumaran said, “On an average, about 100 Indian nationals in Singapore continue to register daily with the High Commission here for flights back home, with over 11,000 having registered so far”.

As a part of the ‘Vande Bharat Mission’, special flights are being arranged and wherever needed, more and more flights are getting added to help in meeting up with high demand for some destinations which would help Indian nationals to return home. Most of them are returning home because of the situation they are facing because of losing their jobs and others are going back for medical treatment or due to some family distress situation. The high commission continues to work so that they can ensure about enough deportation flights, although the formal flights between Singapore and India have not yet resumed.

Over 17,000 of Indian nationals have been deported by the high commission as they arranged 120 special flights since May. The priorities in working on the India-Singapore relationship, especially further increasing the political engagement, focus on the rising trade and investment flows, and technology collaborations in the space of fintech and startups.

“An India-ASEAN hackathon has been planned later this year, as part of similar hackathons done between Indian 53

and Singapore in the past,” he said. “We are also working further on other collaboration opportunities such enabling digital payments in Singapore through Indian domestic RuPay cards, working together to develop a Global Stack, on the lines of India Stack, and for making our MSME platforms interoperable.”

The discussions are going on with the Singapore manufacturing Federation (SMF) in accordance to explore the opportunities for a manufacturing partnership. To promote manufacturing, India offers industrial sites in planned economic zones.

“This perfectly fits into India’s strategy to be a global manufacturing hub with Singapore’s investment in specialized manufacturing sectors and cooperation in the area of developing the required skills for Indian workers,” Kumaran said.

“Singapore has been a longstanding FDI source for the Indian market and, by expanding collaborations with SMF, we aim to bring in more industries into the manufacturing sector in the country,” said Kumaran.

According to Kumaran, the investors see India as a longterm market that has growing domestic demand and the ongoing economic reforms that create a business-friendly environment as well as the government’s support for export-oriented industries.

www.businessconnectindia.in | Vol. 3 | Special Edition September 2020 INDIA

COMPANY INF

Sugandh Bahl | Business Connect

CUS 2020

THE TRAVELBOOK ONLINE PAVING THE PATH TO DESIRABLE DESTINATIONS

24/7 support system attends to all kinds of unforeseen situations/updates or any feedback from the clients’ end.

Added to that, they ensure a prompt response within 20 minutes to 1 hour for FIT queries and 24 hours for group queries which gives an edge to travel agents to drive the rate of conversions.

SAYAN GUHA|Founder & CEO “The use of travelling is to regulate imagination by reality, and instead of thinking how things may be, to see them as they are.”

Samuel Johnson Travelling is undoubtedly the most enriching activity, to gather the best experiences in a lifetime. It is a journey that makes a person awesome. One gets to socialize with new destinations, become more adaptable to changing scenarios, turn adventurous, and grow lots of other qualities. In short, travelling transform a person into someone people gravitate toward and want to be around.

But to have a remarkable journey, one needs to get in touch with people who can deliver cost-effective deals and ideal experiences. One such brand, with grasp over many notable destinations around the world, is The TravelBook Online.

A BRIEF PICTURE The TravelBook Online is a Destination Management company with trustworthy services, including accommodation and meal, sightseeing to tourist attractions and transportation in Bali, Singapore, Malaysia, Vietnam, UAE, Maldives, Mauritius, Azerbaijan, Sri Lanka, Bhutan, Russia, Turkey, Europe and all major destinations in India. Their services are catered to a wide number of Travel Agents, Consolidators, Timeshare companies, OTAs and Holiday companies in India, Bangladesh, United Kingdom, Australia, Indonesia and Philippines.

The TravelBook Online has a very transparent customer service framework, standing as one of their USPs. Their www.businessconnectindia.in | Vol. 3 | Special Edition September 2020 INDIA

DYNAMIC LEADERS AT THE HELM The Company was brought into the picture by two domain experts - Mr Sayan Guha (Founder and CEO) Mr Madhu Sudhan K A(Founder and COO). They are zealous entrepreneurs, with a huge background in business leadership in a variety of verticals, especially travel. Mr Madhusudhan is an ardent fan of Mr Warren Buffett and loves to watch StartUp Tech Shows & is an enthusiastic traveller. He also likes studying share market trends and behaviour. Mr Madhu Sudhan believes in the philosophy,“Preparation comes before success even in dictionary too...!! “Success always comes with Patience”.

On the contrary, Mr Sayan Guha is seasoned in the areas of International Business Development, Marketing, Marketing Strategy, Institutional Sales, Project Management, Account Management, Strategic Planning and Project Management Training. He has worked with many notable organizations like American Express and Edusys and he has worked in Australia, United Kingdom, Netherlands and the United Arab Emirates. He is also an accredited Prince2 practitioner and ITIL Foundation certified. Presently, he is the Business Head at The Travel Book Online. In addition to business, he loves to read, travel and watch documentaries. He is a football fanatic and a die-hard fan of Manchester United and East Bengal FC. Also, he has a great interest in gardening.

CHALLENGES THAT HELPED THEM GROW The Company was incorporated in 2016 at Bangalore. As newcomers, they were welcomed with a fair share of obstructions by the industry. Having no office space, they were confined in a 100 sqft. place in the farthest corner of a residential area and functioned with a meagre number of clients. Since they started in the period of demonetization, it took 45 days to open a bank account and took 2 months to open a foreign currency account. The economy was very slow and the demand was very low.

However, with time, The TravelBook Online moved up in ranks and acquired an area of 2000 Sqft., in the Central Business District of Bangalore, for their office. Their significant-quality standards also brought them a substantial amount of clients.

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UNCOMPROMISED SERVICE STANDARDS As said before, The TravelBook Online champions its way with uncompromised quality in its services. They deliberately keep pace with their clients/ guests, following up on their needs like safety, hygiene and convenience. Each of their destination packages comes at a very competitive price, further helping travel agents make sales, with significant profits.

“It gives us immense pleasure to see new opportunities, helping our agents grow. This drives us to do more, achieve more,” asserts Mr Madhu.

The Travel Book Online has welcomed 475 clients, from nations namely India, Australia, Philippines, Bangladesh and the United Kingdom, Indonesia and Azerbaijan. Some of their notable clients include Travel Triangle-B2B Division(India), Paul Merchants Limited Holidays (India) Wanderlust Tourism India (India), Benchmark Incentive and Leisure Travels Pvt Ltd (India), BIT Air Travels Pvt Ltd (India), Travnetic (India), Lily Holidays and Travel Planners (India), Travedise World (India), Travel Traders (Australia), Chisty Group (Bangladesh), Dawat Holidays Ltd (Bangladesh), Beyond Adventure and Tourism(Bangladesh), Herod Travel (Philippines), Amago Holidays Ltd (United Kingdom), Nitrogen Travel (Azerbaijan) and Go-Go Bali Tour (Indonesia).

MADHU SUDHAN K A | Founder & COO The Travel Book Online has created a strong stature in a while. Their challenges aided in learning and mastering new dimensions of the arena, building the confidence to build a strong foundation.

STAYING ABREAST OF TRENDS For years, technology has been a major pillar of growth for any organization. In the travel industry many technological upgrades like mobile technology, Augmented Reality (AR) and Virtual Reality(VR), Internet Of Things (IoT), etc. have made experiences more exciting and interactive. The TravelBook Online conducts an extensive level of R&D to install these upgrades in its framework. For adding new destinations in their trove, they send their teams around the globe to gain destination knowledge. R&D is essential to add new destination packages, reasonable rates and also devise safety & hygiene measures. This eventually designs a flavorous experience for travellers.

In the past few years, eco-travel has become a prominent choice for all kinds of travellers around the world. Mankind has transited to conventional methods that are environment-friendly for the respective destination. The Travel Book Online has also commenced eco-tourism itineraries, encouraging their travellers to opt for conservational work or volunteer in cleaning up beaches and choose eco-friendly transportation to maintain the serenity of the destination.

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BACKBONE OF THE ORGANISATION Proficient employees are the backbone of any organization and The Travel Book Online has nurtured an able team. “We do not consider them employees; rather, refer to them as team members,” says Mr Guha. Over the last 4 years, the team of The Travel Book Online has been a keynote for growth. To maintain their competency, the Company presents them with ample opportunities like sending them to offshore destinations, attending prestigious trade shows around the globe. These activities are a beneficiary to the team’s nourishment. The Company maintains a very transparent communication channel between the management and the employees, where everyone can express their thoughts, strategic inputs and feedback.

ADMIRABLE FEATS AND A PLAUSIBLE FUTURE Within 3 years, The TravelBook Online has set many milestones that prove its forte. In F.Y. 2018-19 it has achieved a turnover of close to 2 million USD and has levelled up to 2.2 million USD in the following year. The COVID-19 lockdown was a major jolt for the company.

But, even after losing the last 2 months of the financial year, it has surpassed the previous financial year’s business volume.

Following the footsteps of this success, The TravelBook Online is foreseeing a great diversification. In the coming years, the company is aiming to initiate medical tourism and also anticipating greater opportunities in the US market. From their experience, the travel fraternity is fragmented and severely unorganized; they are willing to change this. With outstanding services and solutions, the company is aiming to attract the govt. authorities and help the industry grow.

A MESSAGE FOR THE READERS “Travelling is an experience which cannot be bought with money or replaced with any material possession. As an industry, we are very resilient but without your support, the industry will take longer to come back to normalcy. Please support the industry postCOVID-19 and allow us to show the wonders of nature and the beautiful scenic views.”

Leadership panel, The TravelBook Online. www.businessconnectindia.in | Vol. 3 | Special Edition September 2020 INDIA

Flipkart wholesale launches its operation in 3 cities

Flipkart Wholesale which is a business-to-business arm of the Walmart-owned e-commerce firm is proud of launching operations which start with a fashion segment that will focus on footwear and apparel, two months after the acquisition of Walmart’s India business.

Menon added that historically the manufacturers and distributors used to push the assortment that these shops were offended, along with that it is not based on data-led insights, the smart selection is a very big proposition from our end.

In the month of July, the Flipkart Wholesale acquired Walmart, India’s loss-ridden cash-and-carry business that owns the best price brand by combining Walmart’s entire retail portfolio under the Flipkart Group. In its fashion business, the company aims to onboard 50 brands and over 250 local manufacturers in the first phase, across Gurugram, Delhi, and Bengaluru.

Flipkart is the dominant player in the online fashion retail segment. By the end of the year, Flipkart wholesale also plans to expand itself into 20 more cities that include Mumbai and across categories such as home and kitchen as well as groceries.

Flipkart wholesale will compete with some other deeppocketed players such as JioMart, Udaan, Metro Cash & Carry, and amazon’s B2B division. Differentiating Flipkart from its wider competitors, the online retailer’s wholesale unit plans to use insights from its parent’s business-toconsumer segment.

Adarsh Menon, Senior Vice-President and Head of Flipkart Wholesale said that “Because of all the data that we have of customers on Flipkart and Myntra, we understand what customers are buying specific to the catchment in which the Kirana (corner store) is located. So, if you are a Kirana in Koramangala in Bengaluru or in Patel Nagar in Delhi, Flipkart Wholesale will serve you a curated assortment based on what customers in the same catchment are shopping and browsing for”.

www.businessconnectindia.in | Vol. 3 | Special Edition September 2020 INDIA

It is said to be that the move will allow the company to compete more aggressively against rivals like Udaan and Amazon, which would operate a wholesale business in the country.

The wholesale customers of Flipkart will also have access to credit facilities, order returns, and speedy delivery with a tracking facility. The logistics will be taken care of by the company’s own unit, Ekart.

The Covid-19 pandemic has accelerated the willingness of small businesses to use technology that would scale up operations, opening up a market that had in the past viewed technology companies as competitors. In accordance with a report by Redseer Consulting, three out of four of India’s mom-and-pop stores have no exposure to the technology platforms for any services that include payments or procurement.

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Samsung’s Second Foldable Smartphone With $2,000 Price Tag to Come Soon When the phone is folded, it looks like most other phones but when its interior of 7.6-inch screen is opened up along its side hinges, it completely gets transformed into the equivalent of a mini-tablet. It definitely looks like a luxury device.

Samsung provided a glimpse of the Z Fold2 last month along with unveiling other new phones that are with a cost of at least USD 1,000. Anybody who is eager to pay the Z Folds2’s lofty price is allowed to place an online order beginning Wednesday. It will be available in the stores on September 18.

The second version of the Samsung foldable smartphone with a price tag of $2000 is arriving soon. A doubtful thought comes along with whether some of the consumers will be able to afford this finer thing in life during such tough times.

The phone, named as the Z Fold2 will be included with a VIP package that provides access to fancy restaurants as well as golf clubs to supplement the device’s multipurpose design.

The Z Fold2 gives a slight jump on Apple’s next coming up the wave of iPhones that are expected to be released in the month of October, a few weeks later than the usual due to the supply problems that are remaining from overseas factories that shut down during the early stages of the pandemic.

The new phone will be equipped with the technology of new ultrafast wireless networks known as 5G. In addition, to reach out to all ends of the market, Samsung also introduced a phone with 5G, the Galaxy A51, that is with a USD 500 price.

US Approved Amazon’s ‘Prime Air’ to Deliver Items Through Drones service that will one day deliver packages to our customers around the world,” Amazon vice president David Carbon said in reply to an AFP inquiry.

“We will continue to develop and refine our technology to fully integrate delivery drones into the airspace, and work closely with the FAA and other regulators around the world to realize our vision of 30-minute delivery.”

The package delivery giant, UPS obtained US regulatory approval last year to operate a “drone airline”. It received full certification from the FAA, permitting it to fly an unlimited number of drones with an unlimited number of remote operators.

A freshly-issued Federal Aviation Administration certificate has cleared the launchpad for drone deliveries in the US. The e-commerce colossus which is Seattle-based has been developing drones as a part of its massive investment in a logistics network that will rapidly deliver purchases to consumers.

“This certification is an important step forward for Prime Air and indicates the FAA’s confidence in Amazon’s operating and safety procedures for an autonomous drone delivery

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Last year, FAA certified Alphabet’s drone project Wing as an air carrier, clearing the regulatory path for it to make deliveries to the buyers.

The first real-world deliveries were completed by the Wing team in the year 2014 in rural Australia, where the first-aid supplies, candy bars, dog treats, and water to farmers were successfully transported.

After two years of that, the Wing drones were used to deliver burritos to students at a university in Virginia.

www.businessconnectindia.in | Vol. 3 | Special Edition September 2020 INDIA

www.businessconnectindia.in | Vol. 3 | Special Edition September 2020 INDIA

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RNI No. : DELENG/2018/76695

www.businessconnectindia.in | Vol. 3 | Special Edition September 2020 INDIA

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