client-centr
Our first priority is the safety of the women and children we serve able to develop and grow our programs and services to me
Staying connected with clien In addition to offering all coun virtually, we also developed meetings for shelter cl interested, such as: Fo
As referenced on page 8, FTP shelter staff worked really hard throughout the pandemic and construction to ensure the safety of our clients.
FTP’s Inclusive, Diverse, Equitable, Accessible Committee (IDEA) provided staff with the opportunity to participate in virtual diversity training to continue our important work towards a fair and inclusive environment for staff and everyone we serve.
With the development of the independent shelter units, we now permit alcohol and legal drugs in client units. There are also two harm reduction cabinets on-site, providing clients safe and effective resources for harm reduction (e.g., condoms, Naloxone kits, clean needles, sterile water and harm reduction information).
12
FTP now has a mobile crisis counsellor. This staff person works together with a group of community agencies as part of the Community Crisis Integrated Team (CCIT). Their goal is to provide an integrated hospital and community crisis response program that will improve an individual’s experience of access, equity and foster reduced stigma.