Faircape Health - Long Term Care

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CONTENTS About Faircape Health


Long Term Care Objectives


Medical Services We Offer


Multidisciplinary Team (MDT)






Kitchen Services




Special Precautions


Long Term Admissions


Furniture & Personal Items


Our Locations





Faircape Health is a leading private healthcare provider in the Western Cape with over 300 medical beds and 1000 retirees. We provide compassionate, individualised care centred on each person’s unique needs. Our Multidisciplinary Team (MDT) of Doctors, Registered Nurses, Trained Carers, Physiotherapists, Occupational Therapists, Speech Therapists, Dietician, Social Worker, and Psychologist provide restorative care in therapeutic environments across 6 prime locations to maximise healing outcomes, and support lasting independence.


Faircape Healthcare

LONG TERM CARE OBJECTIVES The outcomes-based care administered by our Multidisciplinary Team centres on the following objectives: 1. 2. 3. 4.

Supporting those for whom independent living is no longer practical Ensuring safety and assisting with all aspects of daily living Optimising resident independence & wellness holistically Maximising patient comfort & promoting a stress-free environment

5. Relieving pain & discomfort during end of life

MEDICAL SERVICES WE OFFER • • • • • • • • • •

24 Hour Professional Nursing Care Mobilisation & Assistance with Basic Activities of Daily Living Medication Administration & Pain Management Dietician Designed Meal Plans Nutritional Support & Percutaneous Endoscopic Gastronomy (PEG) Feeding Support Colostomy & Urinary Catheter Care Pulmonary Support Including Oxygen Therapy & Nebulisation Assistance Devices (Wheelchairs, Walking Frames, Raised Toilet Seats etc.) Comprehensive Multidisciplinary Team (MDT) Approach Pet Therapy & Beauty Services



MULTIDISCIPLINARY TEAM (MDT) Faircape Health care facilities account for all aspects of patient health to provide individualised care catered to specific needs. Our MDT includes all of the following primary and allied healthcare professionals.


Medical Practitioners

An aligned medical practice of four doctors primarily administer care at the Faircape Health Tokai subacute facility where we have achieved a 98% 5-star rating. Using a collaborative approach, our aligned medical practice offers clinical input and assists additional doctors who’ve signed SLAs at each of our village long term healthcare centres.

Registered Nursing Team

Our team of registered nurses provide round-the-clock care and support at each of our healthcare facilities. They ensure that every need is attended to with dignity and compassion.

Trained Carers

Trained carers assist with various activities of daily living from hygiene, eating, dressing and taking medicines. They help to promote and extend independence.


Each of our healthcare facilities has an aligned Physiotherapist to maintain and promote circulatory health, range of motion, physical strength and more on a referral basis as needed.

Occupational Therapists

Overseen by our group occupational therapist, each village has a dedicated occupational therapist who promotes independence with dignity and compassion with activity-based methodology.

Speech & Language Therapist

Our aligned speech and language therapist helps residents acquire or reacquire the ability to communicate and swallow to the best of their ability on a referral basis as needed.


Our aligned Dietitian makes sure that the Residents are served nutritious meals and that special dietary requirements are catered for. Residents who require individual assessment and consultation are referred on an as needed basis.

Social Worker

Overseen by our group social worker, we employ the services of 2 additional social workers who support residents and their family where necessary.


Our aligned psychologist provides therapy using a variety of methodologies to alleviate mood and cognition related symptoms, as well as adapt to changes and strengthen resilience on a referral basis as needed.

Faircape Healthcare

OUR ACCOMMODATION Faircape Health care centres offer a range of accommodation options to suit resident needs. Private and shared suites are replete with a variety of additional features to provide residents with the quality of life they’re accustomed to. Across all of our prime locations, we’ve achieved an average 98% 5-star rating. From en-suite bathrooms, to assisted and wheelchair accessible showers and kitchenettes. Faircape Health is here to combine world-class healthcare provision with the comforts of premium hospitality. Please inquire about availability by emailing healthcare@faircape.co.za.

OUR AMENITIES Faircape Health care centres are proud to offer the following amenities to support comfort, safety, and wellness in a stress-free environment:

• • • • •

Free Wi-Fi DSTV Coffee Shop Services Outdoor Green Spaces Mobile Oxygen

• • • • •

On-Site Pharmacy (Tokai Health only) Private Visiting Areas 24/7 CCTV Trained Security Staff Access Control



KITCHEN SERVICES Optimum nutrition and deliciously prepared meals are vital for health. Our in-house catering service works in partnership with our staff dietitian to develop nutritionally balanced meals. Included in the daily service fee: • • • •

3 x Three-Course Meals Per Day Meal Choice for Every Meal Beverages & Snacks Meal Service In-Room or Dining Room

• •

Special Dietary Requirements Accommodated Alcohol Consumption Limited & Monitored by Registered Nurse

DIETARY REQUIREMENTS Faircape Health caters for a wide variety of dietary choices and requirements. The following dietary restrictions can be accommodated: Normal, Light, Vegetarian, Gluten-Free, Diabetic, Soft, Soft-Diabetic, Purée, Kosher*, and Halaal*. *These meals are outsourced and prepared off-site. Surcharges may apply.

ALLERGEN NOTICE Allergens such as milk, eggs, soya, wheat, gluten, peanuts, shellfish, fish, and tree nuts are used in the kitchen. Strict allergen control measures are in place to prevent allergen cross-contamination.


Faircape Healthcare

HOUSEKEEPING SERVICES At Faircape Health, we pride ourselves in maintaining the highest level of hygiene and cleanliness. Our professional housekeepers are trained to ensure a sanitary environment and to carry out their duties with the highest levels of courtesy and discretion. Our primary turn down services include: • • • •

Dusting surfaces, fixtures and blinds Sweeping, mopping and vacuum cleaning Changing and laundering linens Kitchenette cleaning, surfaces, sink, exteriors of appliances

Additional services are also available at additional charge: •

Laundering items of personal clothing



SPECIAL PRECAUTIONS COVID-19 control and the management of risk is a priority for us. In light of the coronavirus pandemic, the Faircape Group has put additional measures in place to safeguard patients & residents at all 6 facilities. We have implemented strict COVID-19 control policies and procedures.

LONG TERM ADMISSIONS The long term care provided at Faircape Health is ideal for persons with Dementia, and those requiring Frail Care. You can rest assured that all needs will be tended to in a dignified manner. To begin the admission process email healthcare@faircape.co.za and we will be in touch within 2 business days with regards to availability.

FURNITURE & PERSONAL ITEMS To provide the most comfortable and pleasant living environment, Faircape Health provides ergonomically selected furnishings and fittings. These include an electronic bed, bedside cabinet, wingback chair, and wall heater. Residents may also bring their own furniture and belongings to personalise their living quarters. A personalised living space helps to make resident’s stay comfortable and makes adjustment as stress-free as possible. Please Note: In the interests of resident safety and wellbeing, resident furniture must be assessed by the Nursing Services Manager, and are routinely checked by our Maintenance Staff.


Faircape Healthcare

OUR LOCATIONS Faircape Health Tokai Estate

Faircape Health Onrus Manor

Vans Road, Tokai, Cape Town, Western Cape, 7945 021 001 8291

Chanteclair Drive, Onrus, Overberg, Western Cape, 7200 028 316 5001

Faircape Health Heritage Manor

Faircape Health Clé du Cap

Hazelden Drive, Heritage Park, Somerset West, , Cape Town, Western Cape, 7130 021 851 4305

Pollsmoor Road, Kirstenhof, Cape Town, Western Cape, 7945 021 702 8226

Faircape Health Bridgewater Estate

Faircape Health Noordhoek Manor

1 Andries Pretorius Street, Somerset West, Western Cape, 7130 021 850 2251

Corner of Paddock Drive and Silvermine Road, Noordhoek, Cape Town, Western Cape, 7975 021 787 0198 www.faircapehealth.co.za



Please do not hesitate to contact Faircape Health for more information on: healthcare@faircape.co.za Stay In Touch | Facebook @FaircapeHealth


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