FAIRCAPE HEALTH LONG-TERM CARE
ABOUT FAIRCAPE HEALTH
Faircape Health is a leading private healthcare provider in the Western Cape with over 300 medical beds. We provide compassionate, individualised care centred on each person’s unique needs. Our Multidisciplinary Team (MDT) of Doctors, Registered Nurses, Trained Carers, Physiotherapists, Occupational Therapists, Speech Therapists, Dietician, Social Workers, and Psychologists provide restorative care in therapeutic environments across 6 * prime locations to maximise healing outcomes, and support lasting independence. *Ts &
LONG-TERM CARE OBJECTIVES
The outcomes-based care administered by our Multidisciplinary Team centres on the following objectives:
1. Supporting those for whom independent living is no longer practical
2. Ensuring safety and assisting with all aspects of daily living
3. Optimising resident independence & wellness holistically
4. Maximising patient comfort & promoting a stress-free environment
5. Relieving pain & discomfort during end of life
MEDICAL SERVICES
WE OFFER
• Our Healthcare is a 24-hour operation
• Assistance with Basic Activities of Daily Living
• Medication Administration & Pain Management
Dietician Designed Meal Plans
Nutritional Support & Percutaneous Endoscopic Gastronomy (PEG) Feeding Support
• Colostomy & Urinary Catheter Care
• Pulmonary Support Including Oxygen Therapy & Nebulisation
Assistance Devices (Wheelchairs, Walking Frames, Raised Toilet Seats etc.)
Comprehensive Multidisciplinary Team (MDT) Approach
MULTIDISCIPLINARY TEAM (MDT)
Faircape Health care facilities account for all aspects of patient health to provide individualised care catered to specific needs. Our MDT includes all of the following primary and allied healthcare professionals.
Medical Practitioners
Registered Nursing Team
We have an aligned medical team of 8 doctors. Using a collaborative approach, our aligned medical practice offers clinical input and assists additional doctors who’ve signed SLAs at each of our village long-term healthcare centres.
Our team of registered nurses provide round-the-clock care and support at each of our healthcare facilities. They ensure that every need is attended to with dignity and compassion.
Carer Managers
Trained Carers
Social Workers
Our Carer Managers oversee the duties of carers at our 6 villages. They ensure carers are sufficiently trained to assist patients with cognitive difficulties while maintaining high standards of care.
Trained carers assist with various activities of daily living from hygiene, eating, dressing and taking medicines. They help to promote and extend independence.
Faircape Health’s social workers serve as advocates for residents, ensuring their voices are heard and their rights are protected. They play a vital role in enhancing the well-being and quality of life for residents across our facilities.
Physiotherapists
Occupational Therapists
Each of our healthcare facilities has an aligned Physiotherapist to maintain and promote circulatory health, range of motion, physical strength and more on a referral basis as needed.
Overseen by our group occupational therapist, each village has a dedicated occupational therapist who promotes independence with dignity and compassion with activity-based methodology.
Speech & Language Therapist
Dietitian
Psychologists
Housekeeping
Our aligned speech and language therapist helps residents acquire or reacquire the ability to communicate and swallow to the best of their ability on a referral basis as needed.
Our aligned Dietitian makes sure that the Residents are served nutritious meals and that special dietary requirements are catered for. Residents who require individual assessment and consultation are referred on an as needed basis.
Our aligned psychologists provide therapy using a variety of methodologies to alleviate mood and cognition related symptoms, as well as adapt to changes and strengthen resilience on a referral basis as needed.
Our professional housekeepers are trained to ensure a sanitary environment and to carry out their duties with the highest levels of courtesy and discretion.
OUR ACCOMMODATION
Faircape Health care centres offer a range of accommodation options to suit resident needs. Private and shared suites are replete with a variety of additional features to provide residents with the quality of life they’re accustomed to. Across all of our prime locations, we’ve achieved an average 98% 5-star rating.
From en-suite bathrooms, to assisted and wheelchair accessible showers and kitchenettes. Faircape Health is here to combine world-class healthcare provision with the comforts of premium hospitality.
Please inquire about availability by emailing healthcare@faircape.co.za
OUR AMENITIES
Faircape Health care centres are proud to offer the following amenities to support comfort, safety, and wellness in a stress-free environment:
• Free Wi-Fi
• DSTV
Coffee Shop Services
Outdoor Green Spaces
Mobile Oxygen
• On-Site Pharmacy *
• Private Visiting Areas
24/7 CCTV
Trained Security Staff
Access Control
* Tokai Health Pharmacy: Our onsite registered pharmacy based at Tokai that offers the most cost-effective prices and FREE delivery to all residents (excluding Onrus).
KITCHEN SERVICES
Optimum nutrition and deliciously prepared meals are vital for health. Our inhouse catering service works in partnership with our staff dietitian to develop nutritionally balanced meals.
Included in the daily service fee:
3 x Three-Course Meals Per Day
• Meal Choice for Every Meal
• Beverages & Snacks
Meal Service In-Room or Dining Room
DIETARY
REQUIREMENTS
Special Dietary Requirements
Accommodated
• Alcohol Consumption Limited & Monitored by Registered Nurse
Faircape Health caters for a wide variety of dietary choices and requirements. The following dietary restrictions can be accommodated: Normal, Light, Vegetarian, Gluten-Free, Diabetic, Soft, Soft-Diabetic, Purée, Kosher, and Halaal. Tokai Estate is Halaal certified. Halaal and Kosher meals at other villages will be outsourced. Surcharges may apply.
ALLERGEN NOTICE
Allergens such as milk, eggs, soya, wheat, gluten, peanuts, shellfish, fish, and tree nuts are used in the kitchen. Strict allergen control measures are in place to prevent allergen cross-contamination.
HOUSEKEEPING SERVICES
At Faircape Health, we pride ourselves in maintaining the highest level of hygiene and cleanliness. Our professional housekeepers are trained to ensure a sanitary environment and to carry out their duties with the highest levels of courtesy and discretion.
Our primary turn down services include:
Dusting surfaces, fixtures and blinds
• Sweeping, mopping and vacuum cleaning
• Changing and laundering linens
Kitchenette cleaning, surfaces, sink, exteriors of appliances
Additional services are also available at additional charge:
• Laundering items of personal clothing
LONG-TERM ADMISSIONS
The long-term care provided at Faircape Health is ideal for persons who require frail care, dementia care and palliative care. You can rest assured that all needs will be tended to in a dignified manner. To begin the admission process email healthcare@faircape.co.za and we will be in touch within 2 business days with regards to availability.
FURNITURE & PERSONAL ITEMS
To provide the most comfortable and pleasant living environment, Faircape Health provides ergonomically selected furnishings and fittings. These include an electronic bed, bedside cabinet, wingback chair, and wall heater.
Residents may also bring their own furniture and belongings to personalise their living quarters. A personalised living space helps to make resident’s stay comfortable and makes adjustment as stress-free as possible.
Please Note: In the interests of resident safety and wellbeing, resident furniture must be assessed by the Nursing Services Manager, and are routinely checked by our Maintenance Staff.
OUR LOCATIONS
Faircape Health Noordhoek Manor
Corner of Paddock Drive and Silvermine Road, Noordhoek, Cape Town, Western Cape, 7975 021 787 0198
Faircape Health Heritage Manor
Hazelden Drive, Heritage Park, Somerset West, Cape Town, Western Cape, 7130 021 851 4305
Faircape Health Bridgewater Estate
1 Andries Pretorius Street, Somerset West, Western Cape, 7130 021 850 2251
Faircape Health Onrus Manor
Chanteclair Drive, Onrus, Overberg, Western Cape, 7200 028 054 0131
Faircape Health Clé du Cap
Road, Kirstenhof, Cape Town, Western Cape, 7945 021 702 8226
Faircape Health Tokai Estate
Vans Road, Tokai, Cape Town, Western Cape, 7945 021 001 8291
*Ts & Cs Apply
Pollsmoor
PATIENT REVIEWS
“It has been a wonderful experience to be surrounded by this huge team all committed to the well-being of those in their care. They all see themselves as responsible members of the therapy team and practice upliftment in every way possible for example, with their keenness to learn, with their generous help and encouragement and with their kindness and gentle handling.”
“I was so weak and not able to breathe and with the professional and empathetic care and treatment, 3 weeks later I can walk out [...] full of hope that I will recover fully from having been severely ill with COVID breathing my own air without support. Thank you to you all.”
“I spent 3 weeks there, after complex spinal surgery and had many complications. I could not have been in more professional caring hands.”
“My physio was fantastic and gave me the love, care and compassion that I needed which in turn helped my confidence and helped me gain the skills which prepared me for my home environment.”
“I had a full stroke whereby I could not walk, eat, or do anything. My stay at Faircape really helped me recover quickly and the speech therapist is the one that brought my ability to speak back quickly.”
“I have had two stints at the Tokai Step Down Facility and have been very blessed to have had Jenna facilitate my healing resulting from my knee and hip replacement procedures. The professional rehabilitation is amazing and gives one a huge kick start to get back ‘on the road’ so much quicker and is highly recommended.”
“After having my leg amputated, I went to Faircape and had the pleasure of having Jenna as my physiotherapist. I was very weak on arrival and was there for 3 weeks. If it wasn’t for Jenna, through her commitment and dedication, I wouldn’t be where I am today. With her motivation and strength, you’d have to look far to find someone like her.”
“It’s such a pleasure to share my experiences with Jenna as my physio. I have had Jenna assist me following spinal surgery last year and again post Covid and Septicemia this year. Jenna is very professional, knowledgeable, consistent and very positive in her approach, which makes such a difference in achieving the desired results. Jenna made a difference in my process of healing. I am truly grateful.”