OFFICE of PROFESSIONAL DEVELOPMENT (OPD)
Training Courses Metrics Presentation
FY 2024/2025
OFFICE of PROFESSIONAL DEVELOPMENT (OPD)
2024/2025 Training Summary
OPD MISSION
TheOf iceofProfessionalDevelopmentisheretoSupporttheHumanEquation,CreatetheHumanExperience,andhelpSolveHuman PerformancethroughavarietyofPractices,PrinciplesandSolutionsforSharingKnowledge.
OPD Team
Manager
InstructionalDesigner FacilitiesTrainer Of iceSupportII
OPD Sponsor
ExecutiveDirector,Facility Management
Our Stakeholders & Collaborators
Director, Operations Director, Maintenance Operations AreaManagers Maintenance ShopManagers
CentralOf ice Managers President,FMA President,CWA President, ABGW
HOW OUR TEAMS LEARN
BLENDED LEARNING
CombiningInstructionalMethodsorMedia (online, classroom, virtual)
ASSESSMENT LEARNING
MethodforMeasuringLearning,Progress,SkillorNeed
TRAINING
COMMUNITY OF PRACTICE & LEARNING
On-SiteTrainingofTwoorMoreEmployeesEngagedInLearning,toExploreanIssue andFindSolutions
COLLABORATIVE LEARNING
TeamMeetingswithSharedPractices&GoalsEngagedinaSpeci icVision,towards DepartmentalSuccess
CAPACITY by THE NUMBERS - FY 24/25
TrainingDays 189
Event(Class)HoursScheduled 768
TotalEventsOffered 47
ActiveCoursesinFY 17
EmployeeCapacity(annually) 764
%WhoTravel(carmileage) 67
TotalTrainingHours 709.6
TotalforRegistration 615
TotalFacilitiesInstructors 12
InstructorPaidHours 154
FACILITY MANAGEMENT - OFFICE of PROFESSIONAL DEVELOPMENT TRAINING COURSES
E = Online Courses-always available in the LS
BasicPersonnelManagement(BPM)
Electrical(ELE)
Flush&SupplyDevices(FSD)
Grounds(GND)
Housekeeping(HSKP)
Heating,Ventilation,&AirConditioning(HVAC)
Operations,Procedures&Standards-E(OPS-E)
TRIRIGA-E(TRI-E)
BluePrints(BP)
ContractInspections(CI)
CardiopulmonaryResuscitation,FirstAid(CPRFA)
LeadershipLessons(LL)
Train-The-Trainer(TTT)
OccupationalSafetyHealthAdmin(OSHA)
AdvancedLeadership(ADVL)
DaretoLead(DTL)
VideoSeries(VS)
MyMentorProgram
TheArtofIn luence(AI-E)
OperationalMetrics(OM-E)
CulturalCompetency(CC-E)
Google-E(GGL-E)
TRAINING METRICS - 24/25
Operation (OP) Courses -Offered3-timesaFY-- *HSKPoffers2-EventsperMonth=24FYEvents|*Maintenance (MT) Courses -Offered1xFY|
*Facility Management (FM) Courses -Offered1xFY(*offeredonetimeinFY24/25)
OurgoalistoIncreasetheCompletionrateforallmonths.Werecognizetheuniquechallengesofourteamsinthatstudents/schoolstake priorityandwewillcontinuetocollaboratewithourleaderstoensureallemployeeshaveaccesstoProfessionalDevelopment.
FACILITIES/OPD ALL COURSES ATTENDANCE
No Call; No Show (NCNS) -Thispercentage impactsanemployee'sopportunityto participateinTrainingbecausetheydonot canceloutornotifytheOPDof icethatthey willnotbeattending.Thus,preventing thoseontheWaitList(WL)frombeing con irmedtoattend.
Atotalof 20.97% (NCNS+CNXL)of employeesRegisteredbutdidnotattend class.
LowattendanceforOperationsisduetostaf ingconstraints/vacancies,causingemployees todeclinetraininginordertomaintaintheirsite.OPSemployeesarehiredintoHSKPasitis aconditionofemploymentwithFacilities;thus,higherparticipation.
A SHOUT OUT TO OUR INSTRUCTORS!
For our Year-Round courses, we have a b tructors, including the Manager of OPD. Although most of our Instructors teach 3-times a year, they work with the OPD team throughout the year to collaborate on instructional content for the courses they teach. Our effectiveness and success would be limited without their continuous commitment and engagement. We THANK YOU!
FACILITY MANAGEMENT’S OFFICE of PROFESSIONAL DEVELOPMENT ANNUAL TRAINING CALENDAR
Eric Bunger was VERY understanding and patient with me and the class. Eric was relaxed and kind. Thank you Eric“” - HVAC
WHAT EMPLOYEES LIKE ABOUT OUR COURSES….IN THEIR WORDS!
"Finding access to DPS speci ications and standards for completed work."Blueprints
"Learning how to save lives." - First Aid/CPR
"The importance of electrical and knowing the right procedures to follow and what we are expected to do at a building level" - ELE
"The explanation of the cleaners and how to use the commercial machines." - HSKP
"To have the knowledge to know when something is not working right and the right steps to take when they are not " - FSD
"The presentation of the class was very professional, and I feel better equipped to understand how to lead and to not always make it about myself."Leadership Lessons
"The information on what I should be looking for when doing a walk."Contract Inspections
"Detailed explanations and examples that helped connect the written text to real life scenarios." - GND
“Knowing that we not only can but are encouraged to actively problem solve as part of the overall team."Advanced Leadership
"The guidance and stepping out of my comfort zone. "Train-the-Trainer
"Learning how to strategically set goals for my team as well as for myself. Learning different approaches on how to tackle challenging issues." - Basic Personnel Management
"The [in-class] collaboration with others [from] different divisions." - Dare to Lead
