4 minute read
What is Support PIN in EXNESS App
If you’ve contacted EXNESS customer support, you’ve likely been asked for a Support PIN. This PIN is a unique part of your account security used to verify your identity when speaking to EXNESS live agents.
So, what is the Support PIN in EXNESS App, and why is it important for your account protection?
👉 Log into or create your EXNESS account here
✅ What Is the Support PIN in EXNESS?
The Support PIN is a 6-digit security code that EXNESS assigns to your account. It is used to verify your identity when you contact EXNESS through live chat, email, or phone. Without it, EXNESS support cannot discuss sensitive account details like:
Account status or restrictions
Deposit or withdrawal verification
Trade history or disputes
Security and personal data updates
The Support PIN helps protect your account from unauthorized access, especially in high-risk situations.
🔐 Where to Find Your EXNESS Support PIN
You can locate or regenerate your Support PIN from your EXNESS Personal Area or EXNESS Trader App:
Open the EXNESS App and log in
Go to Settings > Account Security
Tap “Support PIN”
Your PIN will be shown briefly or you can click “Generate New PIN”
👉 Need help accessing EXNESS? Click here
How Often Can You Generate a New Support PIN?
You can generate a new PIN once every 24 hours
For security reasons, the PIN is valid for 60 minutes after viewing it
EXNESS recommends writing it down temporarily when planning to speak with support
🚫 What Happens If I Lose My Support PIN?
If you forget or lose the Support PIN:
You can regenerate it easily through your Personal Area or mobile app
EXNESS will not proceed with sensitive requests until the PIN is verified
If you're locked out, EXNESS may ask for document verification instead
✅ Final Thoughts
The Support PIN in EXNESS App is a critical feature that enhances the security of your trading account. It confirms your identity to support agents and ensures that your personal and financial data remain safe.
👉 Create your EXNESS account now or log in to check your Support PIN
Frequently Asked Questions (FAQs)
1. Why do I need a Support PIN in EXNESS?It’s used to verify your identity when you contact customer support, protecting your account from unauthorized access.
2. Where do I find my Support PIN?In the EXNESS app, go to Settings → Account Security → Support PIN.
3. Can I change or reset my Support PIN?Yes. You can generate a new PIN once every 24 hours from your Personal Area or mobile app.
4. What if I enter the wrong Support PIN?EXNESS will not proceed with support requests unless the correct PIN is provided. You may be asked to confirm your identity another way.
5. Is the Support PIN the same as my trading password?No. The Support PIN is different from your login or trading password. It’s only for support verification.
6. Does the Support PIN expire?Yes. It’s valid for 60 minutes after being viewed and can be refreshed once every 24 hours.
7. Can I get support without a PIN?For general questions, yes. But for account-related help, EXNESS requires a valid Support PIN or alternative verification.
8. Is the Support PIN required for deposits or withdrawals?No, but it’s required for support inquiries related to those transactions.
9. Can hackers misuse my Support PIN?Only if they gain full access to your EXNESS account. Keep your login details and email secure to prevent this.
10. I can't log in to find my Support PIN — what should I do?Contact EXNESS support and be ready to verify your identity with documents or security questions.
See more:
Best EXNESS Strategies For Beginners
How to Trade Forex on EXNESS For Beginners
