Age UK Carlise by Excell Media

Carlisle and Eden

Guide to services ............................................................................................................................... .....

Working with and for older people in Carlisle and Eden ............................................................................................................................... .....

To book your free no obligation home demo

FREEPHONE 0800 6120 109 25 Newtown Road, Carlisle, Cumbria CA2 7JA

Pride Scooters ®

FREE

home assessments

Mobility scooters can help you get to where you want to go. Easy to drive, inexpensive to run and environmentally friendly - our extensive range of Pride® Mobility Scooters covers everything from get-about to go-anywhere mobility scooters.

Jazzy Powerchairs ®

Powered wheelchairs have the performance and manoeuvrability to get you where you want to go and here at Cumbria Mobility, we stock a comprehensive range of Jazzy powered wheelchairs to maximise comfort and improve mobility.

Quantum® Powerchairs

Our range of Quantum electric wheelchairs are designed for an independent life and are available with a host of drive bases and exclusive power options and seating systems. With your powerchair, you’ll always be in control of your independence.

Introduction ............................................................................................................................... .............................................................................................................................. ....................

About Age UK Carlisle and Eden

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Age UK Carlisle and Eden is one of over 165 organisations in the UK, working independently but supported and represented nationally by Age UK. We work with volunteers to promote the wellbeing of older people and to help make later life a fulfilling and enjoyable experience.

Our volunteers Our volunteers, who offer a great variety of skills, come from all age groups and have a desire to help older people. As well as giving time and commitment to improving the quality of life of others, they also derive a lot of pleasure from contributing positively to their local community.

Mission Statement Age UK Carlisle and Eden seeks to promote the contributions older people make to society and to promote their interests, by working with and for older people in Carlisle and Eden to help make later life a fulfilling and enjoyable experience.

Where are we? Our main Head Office is based in Spencer Street, Carlisle and is open Monday to Friday from 9.30am - 12.30pm and 1.00pm - 4.00pm. We also have bases in Penrith and Appleby.

Contact details Carlisle Office t. 01228 536 673 Resource Centre, Penrith t. 01768 863 618 Shopmobility, Penrith t. 01768 863 618 e. admin@ageukcarlisleandeden.org.uk Chief Executive - Alison Ambrose

Information and Advice ............................................................................................................................... .............................................................................................................................. ....................

Introduction to information and advice

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Age UK Carlisle and Eden offers a free confidential service to those who require information and advice. We can assist you with applications for various benefits - including Attendance Allowance. Appointments can be made to visit one of our offices. We have a very experienced team of advisors. Due to our expertise, we have been awarded the Advice Quality Standard Mark for general help with casework.

Contact us For further information on this service please contact our Head Office at Carlisle or our Resource Centre at Penrith. Carlisle Office 20 Spencer Street Carlisle CA1 1BG

Pension Service

t. 01228 536 673 e. admin@ageukcarlisleandeden.org.uk

There have been many changes within the Pension Service in recent years. We are working closely in partnership with the Pension Service and are happy to help with any queries.

Resource Centre Sandgate Penrith CA11 7TP

A development of our Information and Advice service was the obtaining of Alternative Office status from the Pension Service. This involves alternative offices being authorised by the secretary of state for work and pensions to receive and verify social security claims made by older people (over 50).

t. 01768 863 618 e. office@ageukcarlisleandeden.org.uk

We also enable clients to make face-to-face claims and have documents verified without having to post them. The benefit claim can then go straight to DWP without the need for further verification.

Our Services ............................................................................................................................... .............................................................................................................................. ....................

Health & Wellbeing ............................................................................................................................... .....

- Rural Eden and Carlisle Healthwatch (REACH)

Day Care

- Eden Shopmobility We provide battery powered scooters and manual wheelchairs at a very reasonable rate.

- Room hire - Appleby Hire rooms in the Riverside Building in Appleby for meetings, group sessions or individual appointments.

We run day centres throughout the region. We aim to improve the health, well being and - Community Home Day Care community involvement of vulnerable older people Volunteer hosts in rural locations hold day in rural areas. sessions in their homes. We will assess people holistically covering financial fitness and friendship aspects of life and offering Other services benefit support and social activity connections. - Products & services The Age UK Group offers a range of services for the Getting around over 50s, including insurance and legal services.

- Brampton Dial-a-Ride Volunteers can give lifts into Brampton on a Wednesday morning.

Activities & Events ............................................................................................................................... .............................................................................................................................. ....................

Active ageing

Active ageing means just that - participating in activities and hobbies to stay active in body and mind.

Telephone our Carlisle office on 01228 536 673, email admin@ageukcarlisleandeden.org.uk or Penrith office on 01768 863 618, email office@ageukcarlisleandeden.org.uk.

Age UK Carlisle and Eden supports active ageing with activities such as Tai Chi and Walking Football, and we can signpost you to local activities and groups. Encouraging people to stay fit and active, to maintain their health and enjoy the best possible quality of life is an important element of our work.

Lunch Clubs Age UK Carlise and Eden runs lunch clubs throughout the region. Our clubs offer a delicious 2 course meal and a chance to socialise with new people. To find out more on our lunch clubs or you are interested in volunteering to assist our lunch clubs then please contact us.

Opening hours are 9.30am - 4.00pm, Monday to Friday.

We aim to provide high quality legal advice and assistance in most areas of the law including: • Preparation of Wills and Codicils • Inheritance Tax Planning • Obtaining Probate and administering Estates • Preparing Lasting Powers of Attorney • Will and Estates Disputes

Carlisle 15 Fisher Street, Carlisle, Cumbria CA3 8RW Call us on: 01228 525221 Email us: info@atkinsonritson.co.uk

Wigton 39 High Street, Wigton, Cumbria CA7 9PE Call us on: 016973 43241 Email us: info@atkinsonritson.co.uk

www.atkinsonritson.co.uk

Notes & Information .............................................................................................................................. ................................................................................................................................ ...................

Eleos Homecare Limited Dignified Compassionate Discreet

Domiciliary Care Personal Care Meal preparation Medication Support Fully Trained Staff DBS Checks

Respite For Carers From 2 hours to a full day Your own regular respite carer Companionship Peace of Mind Dementia Friendly

About Us

Named a'er the Greek goddess of compassion, Eleos Homecare Limited offers a dignified and discrete service of care that suits you, or someone you care about, at home. Our team of very carefully selected staff are trained to the highest standards to provide person centred care which is warm, friendly and kind within Carlisle and the surrounding areas. All Eleos Homecarers hold an enhanced DBS check, they are all dignity champions, demenHa friends and have all achieved their care cerHficate.

For more informa1on, prices for the services we provide and our availability please do not hesitate to get in touch.

Website: www.eleoshomecare.co.uk Email: info@eleoshomecare.co.uk Telephone: 01228 562355 / 07494074526 Address: Unit C Moorhouse Courtyard, Warwick on Eden, Carlisle CA4 8PA

Cowper’s Mobility Daily living aids to give you independence, comfort and safety. We are suppliers for Drive, NRS and Aidapt as well as a 5 star dealership for Roma. Our partners include Acorn stairlifts and Companion lifts. We also service and repair mobility scooters and powerchairs as well as hiring out wheelchairs and rollators. Good old fashioned customer services is guaranteed so please contact the team even if you are not sure what you may need.

Opening hours Mon-Sat: 9.00 - 12.30 • 1.30 - 5.00 If you require any advice on any product please visit us at: 34 King Street, Penrith CA11 7AY Call: 01768 86755 or Email: mobility@cowperspenrith.co.uk

www.scottduff.co.uk Help your loved ones by putting your affairs in order For friendly down to earth advice on Wills, Powers of Attorney, Deputyships, Inheritance Tax Advice and more. Our team of specialists will be happy to meet with you.

Penrith: Claire Maxwell 01768 869507 40 King Street, Penrith CA11 7AY

Carlisle: Susan Wilkinson 01228 531054 3 Devonshire Street, Carlisle CA3 8LG

Keswick: David Clarke 017687 81992 32 St John’s Street, Keswick CA12 5AS

Contact details: 9 Northumberland Street, Carlisle CA2 5HD T:01228 522448 W: www.glenmore.org

TRUST We are a not for profit organization supporting people with learning and other disabilities in a person centred way. Providing care and support to enable you to be as independent as possible We offer: Respite Residential Care Domiciliary Care Day Services

Enabling people to achieve the life of their choosing

Carlisle and Eden

We are very grateful to the businesses whose advertisements appear in this publication. As a mark of our gratitude we would like to draw the attention of the readers to their details and announcements. We are required to make it clear however that neither Excell Media nor the distributor can accept responsibility for any services or workmanship that they may undertake.

Telephone: 08450 707040 www.excell-media.co.uk admin@excell-media.co.uk This brochure was produced by Excell Media The Barn at Westwinds, Bank Lane, Warton Preston PR4 1AT

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Contact Us ............................................................................................................................... .............................................................................................................................. ....................

Head Office (Carlise) Age UK Carlisle and Eden 20 Spencer Street Carlisle CA1 1BG t. 01228 536 673 f. 01228 633 330 e. admin@ageukcarlisleandeden.org.uk Penrith Office Age UK Carlisle and Eden Resource Centre Sandgate Penrith CA11 7TP t. 01768 863 618 f. 01768 863 792 e. office@ageukcarlisleandeden.org.uk Our offices are open from 9.30am to 4.00pm Monday - Friday.

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Age UK Carlisle & Eden registered charity number 1128565. Company Registration Number 927574784. Although we would like to thank all of the sponsors within this folder for their support, neither Age UK Carlisle & Eden or Excell Media Ltd can recommend or endorse any services or products that they may supply.