Age UK Bucks 19

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Buckinghamshire

Guide to services Working with and for older people in Buckinghamshire


Care visits at home We’re with you every step of the way

We offer everything from personal care to shopping, cleaning or social visits. Home care with Bluebird Care can be anything from a 15-minute visit to 24 hours live-in care supporting you to remain as independent as possible and live the life you choose.

Live-in Care

A realistic alternative to residential care With Live-in care, you benefit from one-to-one care in the comfort of your own home, 24 hours a day. You can continue to live the life you choose, with dignity and independence and stay with pets and possessions. We offer a personalised care package tailored for you.

Call and talk to one of our friendly professionals today: Aylesbury 01296 399000

Slough, South Bucks & South Wycombe 01628 605797

We are independently regulated.

Milton Keynes 01908 299032

bluebirdcare.co.uk /aylesbury /milton-keynes /southbucks


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Introduction .............................................................................................................................................................................................................................................................. .................. .................................................................................................................................................................................................................................................................................

Age UK Buckinghamshire is an independent Welcome to Age UK Buckinghamshire local charity that has been providing services and thank you for picking up our Guide for older people across the county for 70 to Services years. ............................................................................................................................

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We are a successful independent local charity working for all peopleof in our andUK We are one ofolder a network 166 county, local Age effectiveoperating and accountable in what we and do. As an charities around the country of the national charity, UK. organisation we Age make a real difference to the lives of older people and are responsive to Our theirservices needs. support local people to maintain their independence for as long as possible and to make more of dedicated later life. to ensuring the wellbeing We are and empowerment of older people in We have a range ofWe services are free to the Buckinghamshire. believethat in older service user, our Community Services, all of which people remaining independently in their own are either wholly or partially funded by a third homes safely and with dignity. To support you party and a range of services that we charge for, in doing so, we offer rangeservices. of services. our Independence at a Home This brochure will tell you all about the services Further information about our services is onwe the currently pages. offer, and how you can get in touch to following find out more. We are always researching our local to determine and any the of our If youarea would like to talkthe to need us about resourcesor to implement further valuable services, about volunteering or fundraising events, please call us on 01296 431911. services to improve later life. For further information on any of our services please call 01296 431911

Age UK Buckinghamshire 145 Meadowcroft Age UK Buckinghamshire AYLESBURY Bucks HP19 9HH 145 Meadowcroft AYLESBURY We are open – Friday 9am – 4pm Bucks HP19Monday 9HH We are431911 open Monday – Friday 9am – 4pm t 01296 f 01296 330783 t 01296 431911 e age@ageukbucks.org.uk f 01296 330783 e age@ageukbucks.org.uk Visit our website: www.ageukbucks.org.uk

www.ageukbucks.org.uk Visit our website: Registered Charity No. 1139423 Registered Company No. 7101195 Registered Charity No. 1139423 Registered Company No. 7101195


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Welfare Benefits

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............................................................................................................................ Community Services

Are you claiming all your entitlements? We can Welfare Benefits Information & Advice help you find out. Contact us for a welfare Are you claiming the benefits you are entitled This service check. provides free, We impartial and visit benefit can you inallyour own to? We can help you find out. confidential information and advice on a wide range of issues affecting older people, their home to give advice and to fill in complicated Our trained volunteer advisors can visit you at families and carers. home to answer questions and help complete benefit on application your behalf. benefit forms. If we can’t helpapplication you ourselves, we can forms suggest other people and organisations who may be able Please contact us for a full welfare benefit check. to help. to speak to an adviser. Ring .............................................................................................................................................................................................................................................................. ..................

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We are open each weekday between 9am and 2pm. Call 01296 431911 and ask for Information & Advice.

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Community Services .............................................................................................................................................................................................................................................................. ..................

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ynam htiw deviecer llew si tcatnoc raluger sihT ohw ,ffats ruo ot sknaht rieht gnisserpxe stneilc yad ot yad eht ot rae yldneirf a reffo ot elba era .elpoep redlo fo smelborp dna seirrow

provides a weekly phone call and listening ear for older people isolated. ni elbwho aliavare a elonely ra seitiand nutrfeel oppo yad ralugeR

no nodyalC elpeetS ta dna syadsruhT no gniW

Our friendly .d advisors egnarraring eb neach ac troweek psnarTfor.syaadchat seuT and can also listen to day to day worries and problems. This can be a lifeline to many people.

yromem htiw elpoep redlo elbane ot si mia ruO dna efil fo ytilauq rieht evorpmi ot tnemriapmi d na ecnedPlus nepedni rieht niatniam meht pleh ot Befriending gnol sa rof semoh nwo rieht ni gnivil eunitnoc ............................................................................................................................... ta stseretni lla rof retac ot yrt eW .elbissop sa The Befriending .seitivitcPlus a fo scheme egnar a raims effo dto na improve sbulc ruo clients’ quality of life and reduce their feelings of eloneliness. civres eht ssecca ot dna noitamrofni erom roF

.su llac esaelp

We provide regular home visits to have a chat as well as offering practical help, such as collecting !sekamtrips, yad a ecneoutings reffid a tand ahW prescriptions, shopping social getting to appointments. We can also help clients find out about and access other services which may be appropriate. We match trained volunteers with shared interests and experiences to older people who have limited social contact. This regular contact can make a real and positive difference to an older person’s life. ...............................................................................................................................

Memory Advice ...............................................................................................................................

If you, or someone you love, has dementia, or thinks they may have dementia, one of our trained advisors can visit you at home. You can discuss your fears and frustrations in complete confidence and we will help you to access the services you need.


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Independence at Home .............................................................................................................................................................................................................................................................. ..................

Handyperson

Computer Training

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Our agents can help with most simple DIY jobs around the home to help you stay independent. Also, our painting and decorating agents can give fixed-price quotations for larger jobs.

We can provide lessons in your own home, tailormade to meet your individual needs, using your own computer or tablet.

Neat Feet ...............................................................................................................................

If you struggle to trim your toenails our fullytrained footcare agents can visit to assess your needs and provide a regular service to help you look after your feet. Home Hairdressing ...............................................................................................................................

If you find it difficult to get to the hairdresser, our mobile hairdressers can visit you at home, either on a regular basis or for that special occasion.

Domestic Cleaning ...............................................................................................................................

If you find it difficult to cope with housework we can provide cleaners as regularly as you need. Garden Maintenance ...............................................................................................................................

If you would like help cutting the grass or keeping the garden tidy, our garden maintenance service is ideal for you.

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How you can help us .............................................................................................................................................................................................................................................................. ..................

Each year Age UK Buckinghamshire assists over 8000 local older people. To continue to do this we need your support both practically and financially. Volunteering ...............................................................................................................................

If you like to make a real difference by what you do, become a volunteer to help older people. People of all ages say it’s great fun and very rewarding. Whether you give an hour or two a month, or a day each week, you could help us deliver our vital services. We can put your skills to good use. You could help by being a befriending volunteer who spends an hour a week visiting a lonely, housebound older person. Or you could be trained to help older people claim the welfare benefits to which they are entitled, which could make the difference between them having a warm home this winter or staying in bed wrapped in blankets. Whether you are ready to use your existing skills or learn new ones ring us at: 01296 431911 or Email age@ageukbucks.org.uk Events ...............................................................................................................................

Your help in organising events will assist us to maintain and expand our services for local older people. If you have a few hours to spare we need your support, and it’s great fun! You could run your own event, support our events, or even be sponsored in aid of Age UK Bucks if you take up a walk, running or swimming challenge.

Donations ...............................................................................................................................

Any amount can be given at any time, whether it is a once off donation, taking out a standing order or direct debit, payroll giving, gifts in kind, or donations in memory of a loved one. And remember if you sign a gift aid form we can add on 25p from the Inland Revenue for every £1 you give without you having to do a thing more. Legacies ...............................................................................................................................

A gift in your Will helps us to be here, day after day. We make sure that no-one is forgotten or left to struggle on their own. We’re here to listen, support, advise and help people to feel independent and secure in their own homes. Leaving a gift in your Will is a way to ensure we can keep making life better for older people. Without your generosity, we may not always be able to be there.


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Products and Services .............................................................................................................................................................................................................................................................. ..................

Age UK Products and Services ...............................................................................................................................

The Age UK Group offers a range of products and services tailor-made for people in later life. Please call 0800 032 6241 for a leaflet. Our Shop in Aylesbury ...............................................................................................................................

Please visit the Age UK Buckinghamshire shop at 36 High Street, Aylesbury. All purchases support our vital work and your kind donations of unwanted good quality clothes and bric-a-brac are always welcome. You can call the shop on 01296 489032


PARATUS PARTNERS CARE Quality Dedicated Care At Home You Can Trust

Care for you -­‐ Peace of mind for your loved-­‐ones

SCHEDULED SUPPORT

Our mission: To give you the freedom to live the life you want -­‐ in your own home. Do you worry about how much longer you can manage? – You are not alone. As the years pass by, are you finding it harder to cope? Do you find yourself worrying about how much longer you’ll be able to live in your own home - surrounded by the things and the people that mean so much?

We provide person centered support during the day, evenings, weekends, and Bank Holidays. We also cater for waking nights, sleeping in and short-­‐term requests.

24 HOUR CARE / LIVE IN

Or do have similar thoughts for your elderly relatives?

If the answer is ‘yes’, then please remember We are here to offer you or your loved-ones care and support that you can rely on. Whether it is live-in care, visiting care, temporary or emergency care, our dedicated, qualified and highly trained carers are always …

Our 24-­‐Hour Care services offer the reassurance of 24-­‐hour support and companionship in the comfort of your own home.

RESPITE CARE

… here to help!

Put an end to worrying about how you are going to cope, by contacting us to find out more about care at home, or for a free and no obligation assessment of your needs and requirements.

Paratus Partners Regus, Fairbourne Drive, Atterbury, Milton Keynes, Buckinghamshire, MK10 9RG

We understand the value of short breaks, holidays and respite for both individuals receiving care, and their families. Our respite care service provides temporary relief to those caring for a loved one. We can also provide hospital to home support.

01908 082265 / 07769 494 430 info@paratuspartners.com www.paratuspartners.com


Trusted legal services in Buckingham, Northampton and Brackley

Are you in need of expert legal advice? Contact the professional team at Gilroy Steel Solicitors to book an appointment. Well-established legal firm We can trace our history back to the late 1800’s with our first office in Brackley. We provide a professional service to all our clients. From residential conveyancing to equity release, matrimonial, wills and probate, we have the knowledge and expertise to handle any legal matter. Based in Brackley, with offices in Buckingham and Northampton we offer our legal services to clients nationwide. For your peace of mind, all our solicitors are accredited by The Solicitors Regulation Authority and The Law Society.

Get in touch with a member of our team today for further information.

Tel: 01280 815538

Email: enquiries@gilroysteel.com 3 High Street, Buckingham, Buckinghamshire MK18 1NT 16 Market Place, Brackley, Northamptonshire NN13 7BG Harvest Barn, Spring Hill Farm, Harborough Road, Pitsford, Northampton NN6 9AA The View, Swan Court, Harborough Road, Lamport, Northampton NN6 9ER

www.gilroysteel.com Gilroy Steel Solicitors, registered as a limited company in England and Wales under company number: 09921899. Registered Company Address: 16 Market Place, Brackley, United Kingdom, NN13 7BG.


Legal advice in Northampton, Brackley and Buckingham, local experts, national coverage. Will writing

Matrimonial and family law

Decide your family’s future now by hiring us to get your affairs arranged efficiently, ensuring that your possessions end up in the right hands and giving you peace of mind.

With years of experience in the business, we completely understand that a divorce or a separation can be a traumatic experience.

With our wealth of experience, we can help you in creating a will and ensure your will is handled with the utmost sensitivity and confidentiality. Visit or call us today to find out more information, or for professional and straightforward advice.

Power of attorney If you’re unable to make legal decisions for yourself due to illness or old age or wish to plan for future events, then Gilroy Steel are your experts and well equipped to assist you with this. From drafting and agreeing power of attorney for you and your family to manage when the time is right, to a full service firm and acting in your interests when you need us most, taking the pressure of family and friends.

We can guide you through these painful stages by helping you make practical and moral decisions. From divorce mediation and custody battles to cohabitation disputes, you can rely on us to draw up legally binding documentation and provide you with good advice in the event of a dispute. Call us today to book an appointment. For your convenience, our charges are tailored to suit your specific needs and budget. We offer a ‘pay as you go option’ to help you keep control as your case goes forward. Our fee structure is clear and structured to suit your needs. At Gilroy Steel Solicitors, we strongly believe in resolution, we try to help clients resolve matters amicably without the need for confrontational and costly court proceedings.

We can help you with:

Need professional help?

• Lasting Power of Attorney • Will Writing • Equity Release • Probate Registries

Get in touch with Gilroy Steel Solicitors today on 01280 815538 www.gilroysteel.com



Will

£ £ £ £

LPA

Living Will

£

Buckingham Wills & Probate Part of Bicester Wills Ltd

More people now have honest conversations with loved ones about end of life care and treatment preferences, and how their estate will be distributed. We support families as they tackle these emotive subjects, providing advice, blogs and information leaflets to help get the conversations started. If you’ve got a Will, it’s a good idea to check it’s up to date. Passage of time, changed relationships and updates to legislation, could mean it no longer does what you intended. We offer a free Will review service for this reason. You can instruct us to write a new, or your first, Will too. Lasting Powers of Attorney (LPAs) for Financial Affairs, and for Health and Welfare, should be registered whilst you have full mental capacity, enabling Attorney(s) to act without delay should the need arise. We will talk you through the process, complete the paperwork with you, and submit your LPA for registration at the Office of the Public Guardian (OPG). Navigating Probate can be enormously stressful, especially in the midst of bereavement. We can manage this process. Costs start at £1,200. Alternatively, we can just take on the more complex tasks, such as completing HMRC paperwork, or gathering and distributing the estate assets. Costs are based on the exact work required. We offer appointments at one of our three offices. If you have health or mobility issues, or would prefer to meet elsewhere, book a free home visit. Wherever we meet, we’ll chat over a cup of tea. That great British tradition remains!

Find out more about us and our other estate planning services online, or by calling us on 01280 811201. Standard Single Will - £199 Standard Mirror Wills - £299 its s i v Lasting Power of Attorney me ra o H xt e ! Property & Financial or no rge! a h c Health & Welfare - £325 each Both types for one person - £500 Both types for a couple - £950 Probate Assistance from - £1,200 Prepaid Funerals Plans - from £1,700

“A professional and friendly service from start to finish. Gail’s calm and helpful approach meant we felt confident in discussing our requirements.” “We were immediately put at ease and comfortable. It made it easier that they came to our house.”

The Garage, Castle Street, Buckingham, MK18 1BS 01280 811201 www.buckinghamwillsandprobate.co.uk


Residential, Nursing & Dementia Care

At Gracewell Healthcare we go out of our way to ensure that our modern, purpose-built home is full of life and activity. A place that our residents love to call home. • • • • •

Highly trained and compassionate team Choice of stylish, furnished en-suite rooms Homely lounges and sociable dining rooms Wheelchair friendly garden Freshly prepared, balanced and nutritious meals

• Range of daily activities • Café for residents and their loved ones • Cinema room • 24 hour on-site care • Accessible location close to amenities

10 August 2018

7 March 2017

Gracewell of High Wycombe (Lane End)

Gracewell of Maids Moreton

Call 01494 292722 or email highwycombe.haa@gracewell.co.uk

Call 01280 736182 or email maidsmoreton.haa@gracewell.co.uk

The Row, High Wycombe, Bucks HP14 3JS

Church Street, Maids Moreton, Buckingham MK18 1QF

GracewellHighWycombe.co.uk

GracewellMaidsMoreton.co.uk


Taking Vulnerable People Under Our Wing Owl Guardian Services Ltd.

Owl Guardian Services Ltd Taking vulnerable people under our wing

Making Money Simple Managing finances can sometimes feel like an enormous burden. Whether it is your own money or that of a family member, it can cause untold stress and often be the source of arguments and discord. It’s easy to become overwhelmed but help is out there. Owl Guardian Services take the stress away. Our specialised team look after every aspect of financial management, from the basics of paying rent and utilities, to investments and debt management. We believe a personal relationship and a clear dialogue with our clients is crucial in providing sound financial planning. We tailor a bespoke financial plan for every client, providing for their future and the here and now. For those requiring care, we also work closely with social workers and care providers to deliver a care plan suited to your finances. We ensure all entitlements to state benefit income are claimed and a dedicated property management team can take care of all your household maintenance needs. We also broker deals with trusted local tradesmen to provide our clients with affordable alternatives for whatever their requirements. Our fees are transparent, affordable and there are no hidden costs. If you would like more information or would like to talk to one of our team please contact info@owlguardianservicesltd.co.uk or call 01296 330054. Or you can find us on Facebook or at www.owlguardianservicesltd.co.uk


DRAVENS HEALTHCARE

Providing Specialists Services from Hospital to your Home

Our Services include:

• Homecare • Medication Support • Sit In Services • Live In Care • Cleaning Services • Support with Appointments • Shopping Services Call Us For An Assessment of your needs from our experienced care assessors on:

01296 768 776 Milton Keynes Office Be Offices 500 Avebury Boulevard Milton Keynes MK9 2BE 01908 802 611

Aylesbury Office Pure Offices 35 Smeaton Close Aylesbury, Buckinghamshire HP19 8HL 01296 768 776

www.dravens.co.uk


Stay in the home you love

We have experience in providing specialist care services to a range of clients including those with disabilities, the elderly, people recuperating from health and surgical procedures and those with dementia. Our carers receive thorough training which enables them to provide a first class service, together with ongoing support from our Care Managers. As a leading provider of specialist care with over 30 years experience, we believe that we can offer you the best choice and peace of mind when it comes to daily care for yourself or a loved one. We know that for many clients there is anxiety that they may have to be admitted to a residential or nursing home.

At Universal Care we give you an alternative. By providing care to you in the comfort of your own home, you can continue to enjoy your home and receive all the care you need to have a great quality of life.

Call now for helpful advice Telephone: 01753 833242 Email: care@universal-care.co.uk Visit: www.universal-care.co.uk Chester House, 9 Windsor End, Beaconsfield, Bucks, HP9 2JJ


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BUCKINGHAM

SJ Mobility Solutions are the friendly company that offer comfortable and affordable mobility products with the vision and aspiration to make life that little bit easier. v Riser Recliner Chairs from £475* v Fireside Chairs from £438* v Mobility Scooters from £675* *All prices shown are excluding VAT

Servicing, Repairs & Hire Scooters • Riser Recliner Chairs • Wheelchairs, Walkers & Rollators • Attends Products Autochair Car Hoists • Acorn Stairlifts • Sherborne Beds • Sandpiper Footwear Invictus Active Wheelchair Trainer • Walking and Shooting Sticks

Scires Farm, Bufflers Holt, Buckingham, Bucks, MK18 5DN Showroom open: Mon-Fri 9am-5pm • Saturday 9am-12pm

Contact us today to discuss your mobility needs 01280 821253 or sarah@sjmobilitysolutions.co.uk • www.sjmobilitysolutions.co.uk •

Buckinghamshire

We are very grateful to the businesses whose advertisements appear in this publication. As a mark of our gratitude we would like to draw the attention of the readers to their details and announcements. We are required to make it clear however that neither Excell Media nor the distributor can accept responsibility for any services or workmanship that

Guide to services

they may undertake.

Working with and for older people in Buckinghamshire

Telephone: 08450 707040 www.excell-media.co.uk admin@excell-media.co.uk This brochure was produced by Excell Media The Barn at Westwinds, Bank Lane, Warton Preston PR4 1AT


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Age UK Buckinghamshire 145 Meadowcroft AYLESBURY Bucks HP19 9HH t 01296 431911 e age@ageukbucks.org.uk www.ageuk.org.uk/buckinghamshire/ Visit on facebook

Although we would like to thank all of the Advertisers within this folder for their support, neither Age UK Buckinghamshire or Excell Media Ltd can be held responsible for any errors or omissions. A note on advertising: We offer businesses the chance to reach potential customers via this publication. It is Age UK Buckinghamshire’s intention to clearly indicate that an advertisement is being displayed and no endorsement or approval by Age UK Buckinghamshire of any product, service or supplier should be implied. Age UK Buckinghamshire is grateful to its advertisers, as the advertising in this publication helps meet one of our key objectives of reducing costs by attracting external funding. Age UK Buckinghamshire registered Company Number 7101195 registered Charity number 1139423.


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