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frequently asked questions How do I get money on my dining plan?

Your dining points are automatically loaded into your account, usually the weekend before the quarter starts.

What if I run out of dining points?

You may add more money to your dining account at the Tawanka business office with cash, check, Visa or Mastercard, or parents can call the business office at 509.359.2540 with card information; there is no system to add money online at this time.

What if I live off campus?

If you live off campus we offer a ‘250 plus’ off-campus meal plan, which provides convenience and flexibility similar to an on-campus meal plan.

Eagle Flex What is a Flex account?

A Flex account is a prepaid, debit-like feature on your Eaglecard. It is great for off-campus students who want the advantage of a meal plan without having to carry cash. It is quicker than using a credit/debit card and can be opened with an amount of $5 or more by anyone with a current EagleCard. EagleFlex can be used at all EWU dining areas, EWU espresso stands, EWU bookstores and at participating Cheney merchants. Money in the Flex account carries over from quarter to quarter, year to year. Money can be added to a Flex account by calling the Tawanka business office at 509.359.2540 and using a Visa or MasterCard.

Off-campus Flex locations: For a full list of participating businesses in Cheney, please visit access.ewu.edu/eaglecard/eagleflex.xml

What if I am planning a special dining event? Relax. Let EWU’s professional event planning team assist you in planning for, and implementing, an event for that special occasion. Our top-notch team will handle all the details for scheduling, set up, tear down and equipment rentals. For more information regarding event planning, please visit www.ewu.edu/eventplanning.

Dining Services thinking of you (t.o.y)

Employment opportunities

Gift program

Are there student jobs available?

Dining services is the largest employer of students on campus. We offer a variety of student positions throughout our nine dining locations, diverse hours and the flexibility to accommodate your class schedules as it changes from quarter to quarter. For more information, visit the student employment office located in 103 Sutton Hall, or go online and search EagleAXIS for job information at https://ewu-csm.symplicity.com/students. 120 Tawanka Hall • 509.359.6184 • www.ewu.edu/eaglecard

Eagle Card Office

Swoop 00000000

Want to do something special for someone on campus? The T.O.Y. gift service program is an easyto-use and cost-effective way to send someone a thoughtful gift. We have gifts for all occasions, to celebrate various holidays, movie nights and even a finals survival kit. For a complete listing of gift choices please visit www.ewu.edu/toy.


dining service locations Baldy’s Food Court

Located in the PUB where students, faculty, staff and visitors congregate to study, shop, visit and eat. Serving an average of 2,200 guests a day means there is a broad choice of a la carte and entree meal options during breakfast, lunch and dinner.

Eagle Express Market

An on-campus convenience store located in the PUB, it has a variety of food and beverages where value meal counts are accepted.

Main Street Dining

Tawanka Hall is home to this buffet-style, all-you-care-to-eat location that operates with a full-service bakery that is open during lunch and dinner.

Brickhouse

Dining Services’ newest operation, located a few blocks off campus. We are proud to serve the Eastern and Cheney community fast, fresh, reasonably priced sandwiches.

The Roost

Housed in the University Recreation Center, this state-of-the-art eatery cooks in an open-air kitchen while looking over the ice rink, making a fun atmosphere. It features a constantly changing menu built around bistro classics.

Eagle Espresso & Smoothie Bar

Starbucks espresso and Freshens fruit smoothie beverages are made to order on the main floor in the PUB.

Tawanka Bistro

Located on the corner of the central mall attached to Tawanka, this bistro offers Seattle’s Best espresso beverages and fresh bakery products.

Swoop’s

Located on the first level in the PUB, this is a made-to-order sub sandwich shop. Fresh baked bread from our bakery is the foundation for sandwiches made the way the customer wants. They also serve custom burritos, grilled sandwiches, soups and salads.

Thirsty Minds Cafe

Located in JFK Library and open September through June, this location serves Craven’s Coffee while you study.

Eagle card What can your card do for you?

Everything. Your eagle card is your multipurpose on-campus ID card, take it with you when you go to: • EWU Dining Services

• The Library

• Computer Labs

• Athletic Events

• STA Bus Stops

• Off-Campus Merchants

Replacement Cards

Treat your eagle card as you would a credit card. Cards that are lost, stolen or user damaged, may be replaced at the Tawanka Business Office, Monday-Friday, 8 a.m. -5 p.m. for a $25 fee. Once a replacement card is made, you cannot go back to a previous issue number for security purposes. Protect your eagle card!


What Are Meal Plans? What is included in a meal plan? Meal Counts: Meal counts are the value-booster to meal plans. Meal counts are used for “All You Care to Eat” at Main Street Dining at Tawanka, Baldy’s or the Brickhouse Deli during specified hours (for an $8 value), or at Eagle Express Market for a $6 value. À la Carte: À la carte points can be used at any dining location. Students pay for each item individually using points. Eagle Flex: Eagle Flex is a prepaid, declining-balance account similar to a debit card. Eagle Flex is used to purchase goods on and off campus from merchants who participate in the program. Choices: Dining plans are prepaid at the beginning of each quarter, with a preset number of points to spend on food during that quarter. Campus cash registers scan student IDs (EagleCards) and subtract the point value of each meal. Points are safer than carrying cash and it’s easier to stay on budget using them. A printout of where and when points are spent is available anytime. Call 509.359.2540 or stop by the business office in Tawanka for more information.


Using Your Meal Plan Using your meal plan: Meals at Eastern can be prepaid with cash, credit/debit or check, giving you a preset number of points and meal counts to be spent on food during the quarter. Your student ID (EagleCard) includes a debit card feature, which deducts dining dollars (points) and meal counts as you use them and automatically keeps a running balance. To use your meal plan, give the cashier your EagleCard and state, “I would like to use (à la carte/meal counts/flex) to pay for this.” Dining (À la Carte) Points: Can be used at any dining location on campus, as well as the Thinking of You (TOY) gift program. Meal Counts: Meal counts are the value boosters in your meal plan. They are accepted at the following locations: Main Street Dining at Tawanka, Baldy’s, Eagle Express Market and at EWU Dining Services special events. Flex Account: Flex can be used at most places on campus, as well as at participating off-campus vendors. Cash/Check/Credit/Debit (No meal plan necessary): Can be used at all dining locations on campus. How do I sign up for a meal plan? EWU Dining Services meal plans offer the flexibility every college student needs, with the variety and tasty choices you want. Our combination of residential and retail services supply a well-rounded selection, whether students are on the move or gathering with friends around a dining table.

(see back for map of locations)


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1. Baldy’s Food Court 2. Main Street Dining 3. The Roost 4. Swoop’s 5. Eagle Express Market 6. Brickhouse 7. Eagle Espresso & Smoothie Bar 8. Tawanka Bistro 9. Thirsty Minds Cafe

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Off-Campus Meal Plan 250 Plus Off-Campus Meal Plan: Designed for commuter and off-campus students, this plan comes with 25,000 à la carte points, $20 in flex points and five meal counts. À la carte points are good at nine on-campus locations. Meal counts are accepted at Main Street Dining at Tawanka, Baldy’s, Eagle Express Market and the Brickhouse Deli. The 250 Plus plan is good for the school year, from late September to mid-June. Convenience and Value: Enjoy the convenience of carrying one card on campus, giving you added options for purchases on and off campus with your EagleCard student ID. Flexible: The 250 Plus Off-Campus Meal Plan may be purchased unlimited times. Meal plans have three types of dining accounts: Flex dollars, à la carte points and meal counts, which can be utilized for food and nonfood purchases. Meal Plan Accounts, Locations and Services: Flex dollars are accepted on and off campus for food and nonfood items. Flex vendors are listed on our website at www.ewu.edu/eaglecard. À la carte points are accepted at nine on-campus dining locations, which are listed on our website at www.ewu.edu/dining. Saving Incentive: Save 8.7% sales tax on all à la carte and meal counts purchases on campus. Meal counts will expire at the end of each quarter. À la carte points will carry forward from fall to winter quarters, and from winter to spring quarters.


Meal Plan Options Platinum Plans: 30, 50, 100 Platinum Plans will satisfy 2-3 meals per day for the active-lifestyle student involved with campus activities, who has a healthy appetite. Gold Plans: 30 or 50 Gold Plans offer 2-3 meals per day for the student with an average appetite. Silver Plan: 15 Silver is the smallest plan, and offers 1-2 small “grazing” meals for the student with a lighter appetite. Platinum Plans: $1,703 per quarter (see back of card for estimated usage charts) Plans shown reflect quarterly amounts.

Platinum 30

Platinum 50

Platinum 100

À la Carte Points

98,300

81,300

56,300

Flex Dollars

$200

$200

$75

Meal Counts

30

50

100

Gold Plans: $1,376 per quarter (see back of card for estimated usage charts) Plans shown reflect quarterly amounts.

Gold 30

Gold 50

À la Carte Points

80,600

63,600

Flex Dollars

$50

$50

Meal Counts

30

50

Silver Plan: $929 per quarter (see back of card for estimated usage chart) Plan shown reflects quarterly amounts.

Silver 15

À la Carte Points

51,650

Flex Dollars

$20

Meal Counts

15

Note: Meal counts expire at the end of each quarter. À la carte points will carry forward from fall to winter quarter, and from winter to spring quarter. Quarterly contract points will carry forward only if the plan is renewed for the next quarter.


Platinum 30 Meal Plan Usage*

Gold 30 Meal Plan Usage*

Week

À la Carte

Meal Counts

Week

À la Carte

Meal Counts

3

78,640

24

3

64,480

24

4

68,810

21

4

56,420

21

5

58,980

19

5

48,360

19

6

49,150

16

6

40,300

16

7

39,320

14

7

32,240

14

8

29,490

11

8

24,180

11

9

19,660

8

9

16,120

8

10

9,830

5

10

8,060

5

11

0

0

11

0

0

Platinum 50 Meal Plan Usage*

Gold 50 Meal Plan Usage*

Week

À la Carte

Meal Counts

Week

À la Carte

Meal Counts

3

65,040

38

3

50,880

38

4

56,910

33

4

44,520

33

5

48,780

29

5

38,160

29

6

40,650

25

6

31,800

25

7

32,520

20

7

25,440

20

8

24,390

16

8

19,080

16

9

16,260

12

9

12,720

12

10

8,130

7

10

6,360

7

11

0

0

11

0

0

Platinum 100 Meal Plan Usage*

Silver 15 Meal Plan Usage*

Week

À la Carte

Meal Counts

Week

À la Carte

Meal Counts

3

45,040

73

3

41,320

8

4

39,410

64

4

36,155

7

5

33,780

55

5

30,990

6

6

28,150

46

6

25,825

5

7

22,520

37

7

20,660

4

8

16,890

28

8

15,495

3

9

11,260

19

9

10,330

2

10

5,630

10

10

5,165

1

11

0

0

11

0

0

*Plan usage charts reflect estimated point usages.


Food Allergies and Special Dietary Needs Food Allergies, Intolerances, and Special Dietary Needs We take care to provide students who have special dietary needs that stem from food allergies or intolerances, with important food safety services. Depending on the severity, this service may range from providing a list of recipe ingredients to individualized meal preparation and specialty shopping options in The Eagle Express Market. It is not always possible for the Dining Services to provide specific menu items for special diets. A student with special requirements (religious, medical, personal dietary preference, etc.) that cannot be fulfilled by individual selection from the multiple locations and menus offered should contact one of the Dining Management Team members listed below. You are responsible for your food allergy, but you need to know who can help. Any Dining Services Manager can work with you to guide you through your Dining options. Contacts are: Baldy’s & Swoop’s:

Barbara McAfee bmcafee@ewu.edu

Tawanka Main Street & Summer Camp Meals:

Paul Kile 509.359.4837 or pkile@ewu.edu

The Roost: Roost Manager 509.359.4022 Dining Business Office:

Kirsten Bettcher 509.359.6224 or kbettcher@ewu.edu

Director of Dining Services: David McKay 509.359.2840 or dmckay@ewu.edu Food Allergies involve the immune system. A protein within a food, known as the allergen, triggers a reaction from the immune system. The body tries to protect itself from the allergen by producing antibodies. These antibodies cause the body to release chemicals, which produces an allergic reaction. Food allergies are severe, yet rare. Only 2% of the adult population has a food allergy. (continued on back)


An allergic reaction can occur immediately or up to two hours after eating the food. As the food enters the mouth, it can trigger a tingling sensation in the mouth and possibly, a swelling of the tongue and throat. Then, as the offending food enters the stomach, it can cause cramping, diarrhea or vomiting. When the allergen enters the bloodstream, it can cause a drop in blood pressure accompanied by a narrowing of airways, hives or asthma. Anaphylaxis, a sudden drop in blood pressure, is life threatening. If you experience these symptoms after eating a certain food, it might be possible that you are suffering from a food allergy or intolerance. Seek immediate medical assistance. Food intolerances do not involve the immune system, but instead result from a digestive system response. A food intolerance is a metabolic disorder. A natural substance in foods, known as histamine, can sometimes cause a reaction similar to an allergic reaction. Lactose intolerance is one of the most prevalent food intolerances, affecting at least one out of ten people. Yellow dye number 5, MSG (monosodium glutamate), and sulfites are also known food intolerances. If you have a special dietary need due to a food allergy or intolerance, EWU Dining Service is willing to help. We encourage you to be proactive and seek this assistance.

2013-2014 Dining Brochure  

The 2013-2014 Eastern Washington University Dining Services Brochure.

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