The Functioning of B2B Business using Adobe Commerce (Magento)
The rising popularity of e-commerce is not limited to end customers as more and more B2B companies are interested in utilising online trading for their business. This is not surprising, given that B2B e-commerce sales have been experiencing continuous growth since 2014. One of the main advantages of having a web shop is that it allows manufacturers to establish stronger ties with their business customers compared to traditional analog sales or involving wholesalers. Therefore, when deciding to launch a web shop, the crucial question is which shop software is best suited for B2B use.
Accounts with company
• Simple sales to B2B partners with a large customer base and complex organizational structures
• Defined customer responsibilities and permissions given by the company
• Reduction of service requests through an overview of offers, credits, stocks, and returns
• Increasing sales through the incorporation of several payment options, such as credit card, PayPal, or account purchase
Easy order acceptance
• Effective price negotiating and control of invoice queries thanks to a modernized workflow
• Increased sales thanks to a quick ordering process: customers may enter SKUs or upload CSV files, make order lists, or simply reorder previously placed orders.
• Special service: Customers’ orders can be fulfilled or assisted
• Providing tablets to the field personnel for in-person sales
outstanding experience with the shops
• Easily customize pricing lists, promotions, and catalogues for particular consumer groups.
• The use of the search feature, filter navigation, and automated up- and cross-sell possibilities has improved the client experience.
• Reviews, ratings, zoomed-in images, thorough descriptions: Increased sales and fewer support requests are guaranteed by appealing and informative content.
• Responsive design: appealing websites that work on smartphones and tablets for higher client satisfaction
Multichannel
• A platform with increased efficiency and closer client proximity that works for both B2C and B2B
• Building and maintaining websites with a single interface for various brands, divisions, channel partners, or accounts.
• Support for numerous languages, currencies, and tax rates is a feature of internationalization.
improved ordering and stock display processes
• Real-time stock displays that are accurate across all sources and related systems
• Automated business rules for less expensive administration and quicker delivery
• Better management of orders across all order channels More
