EvolveWAN

WAN

Envisaging all multi-site brands seeing connectivity as a gain, not a pain. - managed network solutions -

4G Failover Secure Scaleable

We’re helping multi-site brands unleash their potential through network technologies.

Mission

Message from the Founder

Not all SD-WAN are created equal. And not all SD-WAN are supplied by expert service providers. Many SD-WAN solutions are “just good enough” out of the box as simple SD-WAN solutions. These solutions lack intelligence, trustworthiness, performance, and size to give a superior network experience. Since apps and services depend on the network, enterprise digital transformation programmes may stall without a fast, secure, and reliable network. SD-WAN, a digital transformation enabler, helps the company make strategic decisions.

Most entry-level SD-WAN include zero-touch provisioning. Conventional SD-WAN systems may not orchestrate all WAN edge functions, including routing, security services, service chaining to cutting-edge third-party security services, and WAN optimisation. When companies deploy new apps or adjust QoS or security policies, a business driven SD-WAN may be configured centrally in minutes rather than weeks or months. Centralised orchestration greatly lowers human mistake that could compromise security or performance.

In 2005, when Evolve was established, we saw this market void. Fast-forward a few of decades - we currently take pride in being the only company in our industry to offer EvolveWAN as both an outstanding device and a truly exceptional service.

Evolve’s Founder

Jon Shaw

What We Provide

Our global SD-WAN solution is not only an excellent piece of technology, but also a service offering, which enables us to be truly user-friendly.

What is EvolveWAN?

Backhauling branch office traffic to the data centre for strict security screening wastes bandwidth and slows applications. Modern businesses need an internet-based way to securely move traffic from branch locations to trusted SaaS and cloud-based applications.

EvolveWAN improves network security, application performance, and WAN architecture. Evolve routes traffic to trusted SaaS and LaaS providers using SD-WAN. This improves application speed, user experience, IT costs, and business agility.

One

Device

One device for DSL,FTTC,FTTP and/or Ethernet and/or dual SIM back up

Flexible Commercial Model User Friendly

Allowing your business to lower your up front conversion costs

PCI Compliance

The only PCI Level 1 certified SD-WAN provider in the world

Fully Managed

Our central management system is 100% Cloud managed – zero site interference

Our user-friendly central management system reduces operational costs and speeds up deployment

Staging & Stock

Staging occurs before installation, and stock is abundant (25,000 units globally)

How We Provide It

We free our customers and partners from tech headaches. By mapping out our customers’ journeys we’ve optimised our processes to make your interactions with us simple and efficient.

As part of the Evolve reseller partner onboarding process, you will be assigned a dedicated, fieldbased account manager to serve as your primary point of contact.

You will then gain access to our portal, which contains exclusive access to our thought leadership, marketing materials, and whitepapers. Our expert, in-house developers designed the portal to give you the best customer experience, tailored to your requirements.

As part of our partnership, we provide complimentary consultation, design support, and our expertise. Enabling your business to concentrate on its core competencies.

What our fully manned, multi-lingual helpdesk will do at each escalation level is clearly communicated. We keep ahead of the curve by having a 24-hour, seven-day-a-week desk manned by humans (not robots).

Then, our process is fully automated to facilitate customer convenience and efficient turnaround. With a warehouse containing over 10,000 items, all configuration, testing, and staging are performed in-house prior to receiving your order. We take pride in being proactive, not just reactive, thanks to our fully automated management portal, which enables us to detect issues and resolve them before customers are even aware of their existence. Our in-house global billing platform allows one format for all of your invoices and is fully customisable, allowing for a pleasant customer experience even at the end of the journey.

We envisage all multi-site brands seeing connectivity as a gain, not a pain.

Competitor Feature Comparison

FortiGate aki

As Standard. Some features require Fortinet Orchestrator

terprise Licence

terprise Licence

Dependant

terprise Licence N)

implementation )

Licence at minimum -WAN plus rd

As Standard

As Standard

As Standard

As Standard

As Standard

As Standard

As Standard included

terprise Licence

terprise Licence

Licence at minimum

terprise Licence

Security Licence

Security Licence

Security Licence

terprise Licence

Licence at minimum

Licence at minimum

SD-WAN Plus

terprise Licence

terprise Licence

Up to 10 SSL VPN clients free

Additional licence required (FortiDeploy or FortiManager)

As Standard

Required Additional Licence

Required Additional Licence

Required Additional Licence

As Standard but requires additional licence to shape per-application

REST API by default

Reporting per device but FortiAnalyzer licence for aggregated data and more in depth reports

Requires FortiCare or FortiManager License

Requires FortiCare Licence

MAKO NETWORKS

PARTNER PROGRAM PLATINUM PLATINUM

As Mako’s only platinum partner, we know the product as well as the manufacturer and can provide exceptional support for it.

We have influence over which features are added to Mako devices, and we are the only partner able to receive customised devices when something is not standard.

The Technology

Our most prominent security gateway, the Mako 6600, is installed in the majority of our customers’ remote sites, including storefronts, branch offices, fuel stations, and food-to-go locations, as well as many of their central sites, such as hospitals or airports. The Mako 6600 security gateways not only provide the highest level of protection, but they also handle the broadest range of WAN connections, including Gigabit Ethernet, cable, xDSL, SFP, fibre, and dual-SIM LTE cellular, and are optimised for quick SD-WAN failover performance.

EvolveWAN

Flexible WAN Connection

At up to 1 Gbit/s transfer speeds, Mako 6600 devices offer WAN connectivity by single - or dual-SIM LTE cellular, Ethernet, cable, SFP, fibre, or xDSL. Mako can support and secure any Internet connection method that your company employs.

Specification

The Mako 6600 carries on our tradition of design innovation by enhancing the highly secure Mako 6500 with a dual-SIM LTE module, faster transfer rates, better VPN performance, and an SFP connector that enables versatile SD-WAN setups while keeping four physically separated LAN ports. The Mako 6600 can withstand challenging network environments, such as those found in retail, QSRs, and the oil industry, because to its sealed, tamper-proof case, lack of moving components, and high heat tolerance.

Hardware

WAN Interface, Ethernet

1 x Ethernet RJ45 10/100/1000 Mbps port. Auto crossover.

WAN Interface, SFP 1 x SFP (usable as LAN or WAN).

WAN Interface, Cellular LTE/3G Cellular Interface, Dual SIM, Single Radio LTE (Active/Standby)

WAN Interfaces xDSL (optional) 1 x RJ11 ITU G.992 port.

Wi-Fi

Channels 2.4, 5 GHz, four SSIDs supported per radio (model-dependent)

Supported Standards 802.11 b/g/n/ac

Bandwidth Up to 876 Mbps

Security WPA2 Personal / WPA2 Enterprise

Protecting Your Assets

In the event of a service outage, the WAN device security gateways can be configured to failover quickly with an additional SIM back up allowing your business to thrive. Flexible, reliable communication across any broadband circuit type is enabled by circuit, hardware, and geographic redundancy.

Simple Troubleshooting

On the Mako 6600, coloured LED lights indicate the status of the network and Internet connections. This makes it simple for non-technical users to recognise common network faults right away. The Mako CMS includes sophisticated diagnostic capabilities in case more troubleshooting is required.

Mako Feature Comparison

WAN CONNECTION TYPES

WAN THROUGHPUT

AUTOMATED WAN FAILOVER - 4G

FAILOVER BETWEEN TWO OR MORE APPLIANCES

5600

Our Portfolio

Hydes Brewery

Trusted by Hydes family owned business with their full portfolio.

EG Group

With over 5,000 EG sites since 2013, we are EG’s most trusted supplier.

Pret A Manger

We are supporting franchises in their expansion globally.

9,500 Sites Managed Globally

188 Unique Customers

69% of our employees are in Customer Service roles

9 seconds Average Call Wait Time

KFC

We support franchises on all levels to achieve their business goals. Including 220 UK&I KFC’s.

Ascona

In 2023, Ascona joined our customers as we expand further into the forecourt industry.

Case Study

The Challenge

Ascona Group has grown rapidly in recent years by following a simple formula, to identify unloved “forecourt assets” in the mid-market space. Typically under independent or family ownership and develop the forecourts into world class roadside retail destinations. This growth led to acquiring a mix of telephony, network providers and technologies across the estate which proved difficult to manage and maintain both from a billing

point of view and troubleshooting downtime. Steve Townley, ICT manager at Ascona Group, stated:

“Firehouse Restaurant, Forge Motel Gym, and Pool on the A40 experienced poor Internet speeds for guests and problems with the payment process, resulting in a loss of revenue and poor customer satisfaction.”

Consultants

The Solution Saving Financial Downtime Reduced Solutions Creative

Steve further commented “The introduction of EvolveWAN 24x7 managed network solution has enabled us to build a standard network design across the estate. Evolve’s knowledge of the fuel brands and food to go has helped accelerate the deployment with many sites being cut over in a day without disruption to fuel, shop or food sales. Whilst there are other network providers out there, what is good about Evolve is their knowledge of our industry, their experience helps Ascona to

The Result

“Evolve have an in-house 24x7 manned helpdesk who take the time to understand the setup of the Ascona estate and pro-actively monitor the network. Their installation goes beyond Internet connectivity by extending monitoring to devices such as the back-office PC, point of sale, and WiFi, helping to pinpoint the root cause of network problems. This approach reduces the cost of wasted engineer visits due to misdiagnosis and increases time to resolution. All carrier

quickly integrate a site following an acquisition by bringing a site up on 4G whilst awaiting comms provision, their dynamic EvolveWAN ensures that core services work on day one. Moving services to the network has resulted in cost reduction with the cancellation of many unused telephone lines.” Resulting in streamlined operations, increased revenue, and a central point of escalated support.

troubleshooting is managed by Evolve, enabling Ascona to focus on core business development.”

Stated Steve Townley.

There has been no downtime resulting from our ground breaking device and service with a backup SIM card. This saved our customers’ business hours, increased revenue, enabled uptime, and streamlined operations.

Proactive, Not just reactive.

Our automated SIM backup solution is monitored weekly to maintain your business uptime.

In the past 12 months, 47,413 tickets have been raised across all our diverse customer base. There were 16,047 tickets that our customer was unaware of. We manage our solutions proactively by using data to predict potential problems and notify us of existing ones without impacting operations.

in the last 12 months

9s call wait time 80,000 tickets closed 11 countries 90% outbound calls less than 1% DOA

98% Satisfaction Support rating, demonstrating our superior service quality.

84% of tickets resolved within 24 hours

97.8% Service Level Agreements achieved

Our Global Locations

Netherlands

Germany

USA

Australia