Billerica . Acton . Sudbury . Concord . Wayland
Certifying the Best Home Service Companies Since 1997
Your satisfaction is
Hire from this guide for your next house project and get the peace of mind that comes with:
Guaranteed work up to $2,500
Top-rated companies based on real reviews
Verified insurance and trade licenses
“The Best Pick Reports guidebook is extremely easy to use. We called a contractor and they came out that day. They were wonderful. I had to replace two air conditioners, and they were replaced that day. Just fantastic!”
David B. | Spring, TX
“The Best Pick Reports guidebook was easy to use, and the contractor I found from it met my needs in terms of quality of work, reliability, and professionalism.”
Angela J. | Allen, TX
“I find it helpful to have the knowledge and all the information available at once with Best Pick Reports.”
Al H. | Puyallup, WA
“I used a tree company from Best Pick Reports. They helped me with my trees, and they’re very reliable. I’m very happy with the services. I use the guidebook repeatedly.”
Dennis A. | Richardson, TX
“I’ve used Best Pick Reports twice and found it to be very helpful. The contractors did what they said. I would give them a five-star rating.”
Irwin B. | Concord, MA
“The Best Pick Reports guidebook is a good resource. It’s something all consumers should continue to have access to.”
Michael T. | Fort Washington, MD
The Best Pick® certification has represented excellence in service for 28 years. Our mission is to connect homeowners with quality home service companies so that you can easily find a top-rated company for any home project.
www.bestpickreports.com
To establish the recommendations in each Best Pick Reports® publication, we calculate a star rating based on the past three years of a company’s customer reviews. We use our own survey platform, work with our sister research company GuildQuality to survey a company’s previous customers and, if needed, analyze Google reviews. We also evaluate a company’s credit history and financial standing. Only the companies that meet our qualification standards are invited to participate in the Best Pick program.
RESEARCH
We rely on online reviews, independent surveys, and company financial data to identify top local companies in dozens of home service categories.
Inclusion is by invitation alone and is extended only if the company has met our qualification standards.
At least 80% of responses via our in-house customer surveying must be positive. We also look for 25+ Google reviews and a 4.0+ rating.
We publish Certified Best Pick® companies semi-annually. Companies pay a fee for research and publication distribution.
We verify that companies carry all state-required licenses and insurance.
Companies are backed by the Best Pick Guarantee, giving homeowners security and confidence when hiring.
Getting referrals from your neighbors is a traditional method of identifying a company you feel you can trust, but a limited number of referrals does not always tell the whole story. This is why we take word of mouth to the next level by analyzing independent customer surveys and online reviews.
By proactively seeking homeowner feedback, we make sure that the reviews we use to rate companies are not from a biased, vocal minority, as is commonly the case with other review guides. Companies also cannot buy a good rating; the only way they can obtain the Certified Best Pick® designation is to earn it by having many satisfied customers and maintaining their stellar reputation year after year.
This is your guide to the best home service experiences. We only recommend the Best Picks for your home projects. See what we do best:
Features a short list of top local companies and their accurate ratings
Stands behind recommendations with a service guarantee
Rates companies based on customer feedback
Communicates with insurance agencies to verify coverage annually
Relies on a dedicated team for qualification monitoring
Proactively publishes reviews
Directly confirms trade licenses every year with state authorities
Prints all state-required trade license numbers for each company
Best Pick Reports, LLC, engages in extensive research to compile the information available in connection with the Best Pick Reports® publications and web site (BestPickReports.com). (Collectively, the publications and web site are referred to as the “reports.”) The reports are based upon the opinions of homeowners interviewed. Best Pick Reports is not affiliated with any government body or agency. The specific methodologies used by Best Pick Reports are discussed in detail in the Additional Information section of the report. Best Pick Reports makes no predictions or guarantees regarding the availability, ability, or willingness of a service provider to provide services. The reports are provided “as is,” and all warranties, representations, or endorsements, express or implied, oral or written, with regard to the reports, including, without limitation, any warranties of merchantability or fitness for a particular purpose, are expressly disclaimed by Best Pick Reports. You agree Best Pick Reports and its parent and related companies are not responsible for any direct, indirect, incidental, special, punitive, consequential, or any other damages that may result in any way from your use of or inability to use the reports. Except eligible refunds pursuant to the Best Pick Guarantee, Best Pick Reports’ (and its parent and related companies’) total aggregate liability to you for any claims relating in any way to the reports shall be limited to the refund of any amount paid by you
Best Pick Reports recommends:
■ UltraFix Appliance Repair
2nd year as a Best Pick
■ Master Appliances, Inc.
1st year as a Best Pick
• Repair and installation of most common household appliances, including refrigerators; freezers; ice makers; gas and electric ranges, stoves, and ovens; induction cooktops; microwave ovens; dishwashers; garbage disposals; trash compactors; and clothes washers and dryers
• Factory-certified services
• Preventative maintenance
• Keep your refrigerator temperature set between 35 to 37 degrees Fahrenheit. The freezer temperature should be set to 0 degrees Fahrenheit. Try to keep your freezer stocked to increase its efficiency. If you have an ice maker or in-unit water, stay on top of regular water filter changes.
• Hot water is essential for clean and dry dishes. Low water temperatures can be one reason dishes are not getting completely clean. Check that your water heater is set to the right temperature. The ideal temperature is between 120 and 140 degrees Fahrenheit. For safety reasons, don’t set the temperature to below 120 or above 140. When you load the dishwasher, make sure nothing blocks the spray arm.
• If you use your garbage disposal, turn on cold water before putting food into it. Food should be completely ground up and flushed out before the disposal is turned off. Feeding the disposal a large amount of waste too fast can clog pipes, so feed large amounts slowly or, better yet, throw it in the trash or compost.
• The high heat from an oven’s self-cleaning cycle is dangerous and can cause important oven parts to burn out, so try to avoid using that feature. Though it is a far more manual process, cleaning your oven by hand is much safer.
• Rubber-backed mats can cause unbalanced washing machine loads. The rubber backing can also break down and separate, clogging hoses, pumps, filters, and valves. If possible, wash these types of items by hand in a tub or laundry sink.
• Avoid running loose change, pocket knives, and other metal items through the wash. They can damage the washing machine’s internal components and pump system. Washing machine hoses can deteriorate over time, so replace yours about every five years. If you leave town for a long trip, shut off the water to your washer so you don’t have to worry about leaks.
The state of Massachusetts does not issue or require a trade license for companies in this service category.
Scan for additional educational content
“At UltraFix Appliance Repair, we guarantee the high professionalism and quality of experienced technicians who can make a thorough diagnostic and repair. The technology used at UltraFix is the most advanced, and our technicians are there for you at the first call. We are here to provide you an exceptional service.” Aydin Amiraslanov | Owner
Services Offered: UltraFix Appliance Repair maintains and repairs all major brands of residential and commercial appliances, including refrigerators and freezers, ice makers, wine coolers, electric and gas ovens and stoves, cooktops, dishwashers, washers, and dryers.
Warranty: The company provides a 90-day warranty on parts, a 30-day warranty on labor, and up to a 1-year warranty on refrigerator sealed system repair.
Company History: The local company was founded in 2019 by Aydin Amiraslanov.
Employee Information: Employees wear shoe covers, drive marked vehicles, and are drug tested.
Services Not Offered: UltraFix does not service small, handheld appliances.
Minimum Job: A $135 labor minimum is required.
4.9
“We service appliances with integrity, precision, and a personal touch. Our mission is to keep homes running smoothly with skilled craftsmanship, reliable service, and a dedication to customer satisfaction. What sets us apart? Transparent communication, fast response times, and a team that treats your home like our own.” Jeyhun Jabrayilov | Owner
Services Offered: Master Appliances, Inc., provides repair services for residential refrigerators, washing machines, dryers, dishwashers, gas and electric ovens/stoves, wall ovens, built-in home appliances, ice makers, and wine coolers.
Warranty: All materials, parts, and labor are warranted for 30 days. Exclusions and terms apply. Claims must be made within 24 hours of the issue arising.
Company History: The local company was founded in 2023.
Employee Information: Employees drive marked vehicles and undergo background checks.
Additional Information: A troubleshooting/visit fee applies to service calls and is credited toward the cost of completed repair work.
Services Not Offered: The company does not sell parts or appliances, install or level appliances, convert gas to electric, or service small appliances and microwaves.
4.9 out of 5 Trade License(s) Not Required
Verified
Best Pick Reports recommends:
■ Owens Corning Basement Finishing System of New England 978-241-6231 7th year as a Best Pick
Educational Content
• Basement remodeling and renovation
• Design/build services
• General contractor services
• The basement must be dry before remodeling begins. Your contractor might use a moisture meter to make absolutely sure that the space is dry and ready for construction. Even small amounts of water can damage carpets and furniture or cause mold or mildew growth. If you have had moisture problems in the basement in the past, have those issues addressed before the remodeling work starts.
• Remodeling work can last from several days to several months, depending on the complexity of the project. Your contractor may move some larger items for you. You will be responsible for packing up any small things that could get in the way or be damaged. If your project involves removing existing cabinetry or built-in storage, empty those spaces before any work begins.
• The wrong lighting makes a basement feel small and dark. Canister or recessed lighting is popular for basements because it does not take up headroom. Downlighting points the eye away from the ceiling, making the room seem taller.
Track lighting illuminates a basement without a low-hanging light.
• Your existing HVAC system might be able to meet the requirements of the new space, but if it isn’t large enough, you will need a dedicated HVAC unit for the basement. Depending on the size of your basement, a mini-split or heat pump system might be good options.
• I-beams and other support structures might not look great in your new space, but they usually can’t be removed (or moved at all). Instead, talk to your contractor about creative ways to hide them. I-beams and other supports can often be disguised with architectural elements or hidden in walls.
• Electrical panels, ducts, pipes, and wires still need to be accessible once the space is finished. A drop ceiling is a functional way to do this, but not everyone loves that look. If you opt for a drywalled ceiling, work with your contractor to design access points for important utilities.
• Your contractor and the crews working in your house will do their best to keep the area safe. Keep a close eye on your kids and pets. Don’t let them wander down to the basement to explore. These precautions help keep everyone safe.
Companies are required to register as a Home Improvement Contractor with the Massachusetts Office of Consumer Affairs and Business Regulation and must hold a Construction Supervisor License issued by the Massachusetts Department of Public Safety.
Scan for additional educational content
“At Owens Corning Basement Finishing System of New England, we understand that investing in any home remodeling project is a big decision. Our team of experienced and highly knowledgeable remodeling professionals will make even the most complicated projects run smoothly.” Paul
Deguglielmo | General Manager
Services Offered: Owens Corning Basement Finishing System of New England is a full-service basement finishing contractor providing all structural, electrical, and plumbing services needed to complete basement projects.
Warranty: Most products carry a lifetime warranty.
Company History: The company was founded in 2002.
Distinctions: Owens Corning Basement Finishing System of New England received the Excellence in Customer Service award from Owens Corning eight years in a row.
Rating: 4.8 out of 5
Verified Trade License(s) HIC 137943, CS-079893
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
“The Best Pick Reports guidebook is helpful. I’d recommend it.”
–Mary S. | Mt. Prospect, IL
■ Long Home Products
4th year as a Best Pick
3rd year as a Best Pick
■ Jacuzzi Bath Remodel by Capital
2nd year as a Best Pick
■ Kohler by Rite Window
1st year as a Best Pick
• Bathtub and shower conversion services
• One-day bathroom remodeling services
• Design services
• Shower and tub replacement
• Cabinet installation
• Tile installation
• Countertop installation
• Fixture installation
• Tub-to-shower conversion projects take about a day to complete. A bathtub that is already surrounded by walls can be replaced with a shower relatively easily since the drains and water lines are already in place.
• The shower-to-tub conversion process is similar to that of converting a bathtub to a shower. Your contractor will remove the shower stall and install a bathtub in its place. These projects normally take one or two days.
• Tub and shower conversion contractors often offer one-day bathroom “facelifts,” or cosmetic remodels. If your bathroom doesn’t have functional issues, a bathroom facelift might be the perfect solution.
• Most bathroom facelift projects include replacing plumbing fixtures, vanities, and shelving as well as a new coat of paint. These projects are usually done in days, compared to the multi-week timeline of a conventional remodeling project. The key difference is that a cosmetic refresh involves very minimal demolition and structural carpentry work, if any at all. Instead, the project’s focus will be on the smaller details that are easier to change out.
• The key to a great tub and shower conversion is a reputable, experienced contractor. Interview and request bids from at least three companies, and try to resist being swayed by price alone. Your budget is certainly important, but the lowest bid may not result in the outcome you want.
Companies are required to register as a Home Improvement Contractor with the Massachusetts Office of Consumer Affairs and Business Regulation and must hold a Construction Supervisor License issued by the Massachusetts Department of Public Safety.
for additional educational content
“For eight decades, Long Home Products has helped families enjoy safer, more beautiful homes. Quality products, outstanding craftsmanship, and dedication to customer satisfaction are at the core of our philosophy. We work with customers to make home improvement projects affordable with competitive rates and payment plans.” John
DePaola | CEO
Services Offered: Long Home Products specializes in tub-to-shower conversions, shower and bathtub replacement, and aging-in-place options. The company also offers asphalt shingle, metal, flat, luxury shingle, and designer roofs; double-hung, casement, awning, bow, and bay windows; entry, patio, and storm doors; and free estimates.
Warranty: Long Home Products offers a 50-year warranty on baths, a 50year transferable roof warranty, and a lifetime window warranty.
Company History: The company started in 1945.
Distinctions: The company is a CertainTeed SELECT ShingleMaster.
Employee Information: Employees wear uniforms and shoe covers, drive marked vehicles, and undergo background checks and drug testing.
Services Not Offered: Repair services are not offered.
Rating: 4.7 out of 5
Verified Trade License(s) HIC 187510, CSSL-106187
Verified General Liability Insurance
Verified Workers’ Comp Best Pick Guaranteed
“Founded in 1945 and led by three consecutive generations of family, the NEWPRO team is committed to a worry-free, hassle-free home improvement experience. Our customer-first mindset and innovative tools and technologies have helped us earn our reputation as New England’s leading home remodeling partner.” Anthony Cogliani | President & CEO
Services Offered: NEWPRO offers bath and shower replacements and surrounding wall systems. Other services include walk-in showers; tubto-shower conversions; and replacement windows, doors, siding, roofing, and LVP flooring.
Warranty: NEWPRO offers a limited lifetime manufacturers’ warranty on products and workmanship.
Company History: NEWPRO was founded in Woburn, MA in 1945 and has been family operated for three generations.
Distinctions: NEWPRO has been accredited by the BBB for over 50 years and holds an A+ rating. The company was named one of the Boston Business Journal’s Best Places to Work 2024.
Employee Information: All NEWPRO employees wear uniforms, drive marked vehicles, and have passed background checks.
Rating: 4.5 out of 5
Verified Trade License(s) HIC 146589, CS-110763
Verified
Verified Workers’ Comp
“Founded in 2005, Jacuzzi Bath Remodel by Capital is an award-winning, full-service bath remodeling specialist. We pride ourselves on fantastic customer service and top-notch craftsmanship. We are a trusted business throughout the Greater Boston area, and we would love the opportunity to prove our dedication to you!” David Arrowsmith | President
Services Offered: Jacuzzi Bath Remodel by Capital is a full-service bath remodeling firm offering a full range of bathroom remodeling services, including bathtub replacements, walk-in tub replacements and installations, shower remodels, tub and shower conversions, wall surround installations and replacement, accessibility solutions, and free, in-home design consultations.
Warranty: The company offers a three-year labor warranty and honors lifetime manufacturers’ warranties.
Company History: Jacuzzi Bath Remodel by Capital is a family-ownedand-operated company founded in 2005.
Distinctions: Jacuzzi Bath Remodel by Capital holds memberships with the Greater Boston Chamber of Commerce and the Certified Contractors Network and is A+ rated and accredited with the BBB.
Employee Information: Uniformed employees drive marked vehicles and undergo background checks.
“Rite Window has built a strong legacy of customer satisfaction and service since its founding in August 2000. Over the years, we’ve proudly helped more than 40,000 homeowners across New England improve their homes. Our commitment is simple: Deliver exceptional products, professionally installed, for the right price.” Ted Castonguay | Founder
Services Offered: Kohler by Rite Window installs Kohler LuxStone shower and walk-in bath products. Services include one-day bathroom makeovers, bathtub installations, and tub-to-shower conversions. Other services include window, entry, and patio door replacement. Estimates are free, and financing is available.
Warranty: Kohler LuxStone and walk-in bath products have a limited lifetime warranty.
Company History: The local company was established in 2000 and is now part of the national Renuity Home organization.
Distinctions: Kohler by Rite Window is A+ Rated and Accredited with the BBB, a HomeAdvisor Top Rated and Elite Service Professional, and a GuildQuality member.
Employee Information: Employees wear uniforms.
Services Not Offered: The company provides retrofit services and does not install products in new locations. Repair services are not offered.
4.5 out of 5
Verified Trade License(s) HIC 212123, CS-070253 Verified General Liability
9th year as a Best Pick ■ Chim-Chimney Sweepers
9th year as a Best Pick
4th year as a Best Pick
• Chimney and fireplace cleaning
• Chimney and fireplace repair and rebuilding
• Fireplace renovation and replacement
• Chimney safety inspections
• Flue relining
• Chimney cap installation and replacement
• Gas log installation and replacement
• Chimney and fireplace accessory installation
• Have your chimney inspected and cleaned regularly to ensure its safety and efficiency. Creosote buildup or debris from nesting animals in your chimney can make it unsafe to use.
• If the flue liner has gaps and openings where creosote can accumulate, the liner must be repaired or replaced. Older masonry chimneys typically have terra-cotta liners, which can fail or deteriorate over time. Replacement flue liners are usually made of stainless steel.
• The National Fire Protection Association (NFPA) outlines three levels of chimney inspection.
Companies are required to register as a Home Improvement Contractor with the Massachusetts Office of Consumer Affairs and Business Regulation and must hold a Construction Supervisor License issued by the Massachusetts Department of Public Safety. Scan for additional educational content ■ Master Chimney Sweepers
Level one is the most basic. Level three is only necessary when serious hazards are suspected. If you’re the new owner of the house or if the chimney has been damaged, you’ll need a level two inspection. A level two inspection includes an inspection of every accessible part of the chimney, including its interior.
• Limit creosote buildup by always opening the flue when you build a fire in your fireplace. Only burn dry, seasoned wood. The moisture in fresh, damp logs will make a fire smolder. The smoke releases gases that contribute to creosote buildup. Split whole logs in halves or quarters to make sure the wood is dry both inside and outside.
• A chimney cap, usually made from stainless steel or copper, protects the chimney from rain, critters, and other hazards. Uncapped chimneys offer warm, protected spaces to critters, but their nests pose a fire hazard. Chimney caps are also important for safety. They help prevent sparks and stray embers from igniting the roof or flying down into your yard.
“’Trusted since 1977’. Our employees are some of the most experienced career chimney sweeps in the industry. This allows us to provide the best experience possible and create a lifelong relationship with every customer.”
Bill Heffernan | President
Services Offered: Master Chimney Sweepers offers chimney cleaning, sweeping, relining, and Level 1 and Level 2 video chimney inspections. The company also offers chimney cap installation, damper installation, tuck-pointing, brickwork, and chimney repair.
Warranty: Master Chimney Sweepers offers a 100 percent customer satisfaction guarantee.
Company History: The company started in 1977.
Distinctions: Master Chimney Sweepers is a member of the National Chimney Sweep Guild and the Massachusetts Chimney Sweep Guild. Sweeps are Certified Chimney Professionals (CCP) or are certified by the Chimney Safety Institute of America (CSIA).
Employee Information: Employees wear uniforms and drive marked vehicles.
Additional Information: The company sells products by HY-C, Gelco, Olympia, and M&G DuraVent.
4.9 out of 5
Trade License(s) HIC 102515, CSSL-099841
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
“Our goal is to provide unsurpassed excellence and honest service on every job, large or small. We have been a trusted name for 46 years.” John “Jack” Nothardt | President
Services Offered: Chim-Chimney Sweepers cleans, sweeps, repairs, rebuilds, relines, and inspects chimneys for residential and commercial customers. The company’s additional services include chimney cap and damper installation, tuck-pointing, fireplace repair, wildlife removal, and masonry services.
Company History: John “Jack” Nothardt is a Massachusetts licensed Construction Supervisor and started the local, family-owned-andoperated company right out of college in 1979.
Employee Information: Employees wear uniforms and drive marked vehicles.
Additional Information: Chim-Chimney Sweepers sells and services most brands of chimney products.
Rating: 5.0 out of 5
Verified Trade License(s) HIC 112243, CS-105144
Verified
Verified
“When I was a young boy, my father told me to always treat people like family, always do what you’ve promised, do it right the first time, and make sure everything you do is by the book. I’m proud to say that GF Sprague has been working by these values since the company started in 1969.” Gerald
Sprague | Founder
Services Offered: GF Sprague and Company LLC provides chimney repair and rebuilding services to residential customers. The company offers repointing, cap installation, brick work, and flashing replacement.
Warranty: GF Sprague honors manufacturers’ warranties and offers the “Forever Warranty,” which is a lifetime transferable workmanship warranty.
Company History: The company started in 1969.
Distinctions: GF Sprague won a 2024 GuildQuality Guildmaster Award and was named Company of the Year in 2011 by the Certified Contractors Network.
Employee Information: Employees wear uniforms, drive marked vehicles, and undergo background checks. The company trains employees through its “Green to Gold” mentoring program, pairing apprentices with experienced technicians.
Services Not Offered: The company does not offer chimney cleaning or work on fireplaces.
Rating: 4.8 out of 5
Verified Trade License(s) HIC 211004, CS-116075
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
Best Pick Reports recommends:
■ Erickson Foundation Solutions 978-878-3377 2nd year as a Best Pick
■ Groundworks
1st year as a Best Pick
• Concrete leveling and raising for driveways, sidewalks, walkways, patios, steps, and foundations
• Polyurethane foam lifting
• Slabjacking
• Mudjacking
• Foundation stabilization and repair
• Piering
• Waterproofing and drainage systems
• Signs of sunken concrete issues include uneven concrete steps or sidewalks; cracked, bumpy, and uneven driveways or patios; cracking and sinking sections of slabs; soil erosion under concrete slabs; and repeated cracking of concrete slabs.
• The process for raising concrete is fairly straightforward. First, the crew drills holes into the concrete slab. Then, they pump a mortarbased material or polyurethane foam into the voids underneath the slab. As the voids are filled, the concrete slab rises until it’s level with the surrounding surface. The crew uses a concrete mixture to patch the drill holes and complete the process. Polyurethane foam materials typically
cure faster and require smaller injection holes than mortar-based materials.
• Once the repair work is done, stay on top of maintenance so the problem doesn’t happen again. Have your gutters cleaned at least twice per year. Make sure that your home has an adequate number of downspouts. The downspouts also need to be long enough to carry water away from your house, patio, or walkway. If you have recurring erosion issues around concrete slabs, your yard might need to be regraded. Having a drainage system installed can also help. Contact a drainage specialist for advice.
• If you have more concrete work done in the future, ask the contractor how they plan to prep the ground. The ground beneath concrete is made up of different layers of soil. Each of these layers has its own properties, like density and moisture content. When these layers settle over the years, the concrete slabs above them can settle and crack. Before a concrete slab is poured, the supporting soil must be compacted to prevent washout and erosion. This should be done with a mechanical tamping machine for best results.
The state of Massachusetts does not issue or require a trade license for companies in this service category. Scan for additional educational content
“Erickson Foundation Solutions proudly serves as the exclusive authorized contractor for the Supportworks PolyLevel polyurethane foam concrete leveling system in Massachusetts and New Hampshire. When it comes to sinking concrete, don’t replace it. Raise it and get back on solid ground with Erickson Foundation Solutions.” Matt Erickson | Owner
Services Offered: Erickson Foundation Solutions specializes in concrete stabilization, lifting, and void fill as well as radon testing and mitigation. Other services include foundation repair, wall stabilization and piering, crawl space encapsulation and floor joist leveling, basement waterproofing, humidity and mold control, sump pumps, and air quality control solutions. Estimates are free.
Warranty: Erickson offers a five-year warranty against concrete settlement of greater than one-quarter inch.
Company History: The local, family-owned company was founded in 1979.
Employee Information: Employees wear uniforms, drive marked vehicles, and undergo background checks.
Services Not Offered: Erickson does not offer concrete replacement or stamping.
Minimum Job: Jobs start at $2,000.
Rating: 4.8
Not
“Our mission is to protect, improve, and repair our customers’ greatest asset: their home.” Matt Malone | CEO
Services Offered: Groundworks specializes in residential foundation repair, basement waterproofing, crawl space repair, and concrete repair and lifting. The company offers financing options and free estimates.
Warranty: Groundworks provides a life-of-the-structure warranty on all new installations and a five-year warranty on concrete lifting.
Company History: The local company was established in 2016.
Distinctions: Groundworks is A+ Rated with the BBB.
Employee Information: Employees wear uniforms and shoe covers and undergo background checks.
Services Not Offered: Groundworks does not install new foundations or pour concrete.
of
Not
Best Pick Reports recommends:
■ Capital Construction Contracting Inc.
5th year as a Best Pick
■ Tom Curren Companies 978-396-3908 3rd year as a Best Pick
• Custom deck design
• Deck construction
• Deck maintenance and repair
• Common deck materials include wood, wood composite, and PVC. Popular wood species used for decks include cedar, redwood, tropical hardwoods like ipe and cumaru, southern yellow pine, and Douglas fir. Popular brands for wood composite or PVC deck products include Trex, AZEK, and Fiberon.
• Pressure-treated pine is a popular, cost-effective choice for new deck construction. It’s a lowmaintenance product that has been treated with preservatives to resist rot, but it isn’t maintenance-free. It should be sealed regularly to maintain its water resistance. The exact type and amount of preservatives determines whether the lumber can be used in or on the ground.
• Brand-new decks will need to cure before any wood treatment application. This usually equals about four to eight weeks of dry weather before the initial sealing. Many contractors will do this
initial sealing. If yours doesn’t, set a reminder for yourself so you don’t forget. Periodic cleaning and sealing will keep the deck sturdy and looking good for years.
• Sealant waterproofs the deck, and stain provides color and UV protection. It’s best to apply sealant and stain separately. There are oil-, water-, and silicone-based sealants and water- and oilbased stains.
• Bird droppings, fallen leaves, and mildew can all stain or discolor a wood deck. Candle wax poses a special threat to wood decks because it’s virtually impossible to remove. Deck cleaning will address preexisting stains. A sealed deck will resist staining better than raw, unsealed wood.
• In most areas, a deck build requires a construction permit because it modifies the structure of the house. Most contractors will handle the permit application process on your behalf. Some homeowners’ associations also require project review and approval before exterior work on a home can begin. It’s a good idea to check with your association for information on its requirements to avoid legal issues once construction begins.
Companies are required to register as a Home Improvement Contractor with the Massachusetts Office of Consumer Affairs and Business Regulation and must hold a Construction Supervisor License issued by the Massachusetts Department of Public Safety.
Scan for additional educational content
“Founded in 2005, Capital Construction Contracting is an award-winning exterior contracting specialist. We pride ourselves on fantastic customer service and top-notch craftsmanship. We are a trusted business throughout the Greater Boston area, and we would love the opportunity to prove our dedication to you!” David
Arrowsmith | Owner & President
Services Offered: Capital Construction Contracting is an exterior home improvement company specializing in building custom decks in a variety of materials and styles. The company also offers deck railings, deck restoration services, siding, and full roof replacement. Free estimates and zero-percent financing are available.
Warranty: Capital Construction Contracting honors the comprehensive Trex pro warranty.
Company History: The family-owned-and-operated company was started in 2005.
Distinctions: Capital Construction Contracting is Boston’s only distinguished Trex Pro Platinum Contractor, a James Hardie Elite Preferred Contractor, a GAF Master Elite Roofing Contractor, A+ rated and accredited with the BBB, and a member of the Greater Boston Chamber of Commerce and the CCN.
Employee Information: Employees wear uniforms, drive marked vehicles, and are background checked.
4.3 out of 5
Trade License(s) HIC 172146, CS-090743
Verified General Liability Insurance
Verified Workers’ Comp Best Pick Guaranteed
“It is our goal to meet every expectation through our proven processes and ongoing client communications. We combine our highly skilled team of designers and craftsmen with homeowners’ visions to execute uniquely customized projects at the highest level of quality.” Tom Curren Companies
Services Offered: Tom Curren Companies designs and builds decks, porches, pergolas, and multi-season porches. General carpentry services, carpentry inspections, garden fence installation, and free estimates are also offered.
Warranty: The company offers a five-year warranty on paint work and a one-year warranty on carpentry work.
Company History: The local, family-owned company was founded in 1986 by Tom Curren.
Distinctions: Tom Curren Companies is an EPA Lead-Safe Certified Firm, a member of the Certified Contractors Network (CCN), and won the 2023 Academy of Professional Painting Contractors Academy Award.
Employee Information: Employees drive marked vehicles.
Services Not Offered: The company does not provide roofing services. Minimum Job: Projects begin at $1,500.
Rating: 4.4 out of 5
Verified Trade License(s) HIC 110550, CS-113395
Verified General Liability Insurance
Verified Workers’ Comp Best Pick
■
10th year as a Best Pick
9th year as a Best Pick
• Drain and sewer line cleaning
• Clog removal
• Rodding
• Hydro-jetting
• Water and sewer line repair and replacement
• Trenchless sewer line repair
• Video camera inspections
• Root removal
• Repiping
• Drain clogs are typically caused by food, hair, foreign objects, and grease. To avoid clogs, use drain strainers to catch the majority of debris. Do not dispose of grease in drains. Instead, pour it into a separate container that can be discarded or recycled. Additionally, so-called flushable wipes should not be flushed down the toilet.
• The mineral buildup from hard water can clog and corrode your plumbing system. If your area has hard water, a whole-house water softener system can help.
• While chemical drain cleaners can effectively remove clogs, they are corrosive and can damage
pipes over time and with repeated use. Be careful with plungers, too. The suction from a plunger can damage seals and cause leaks. Try using a drain snake or other alternative drain cleaning methods first. Many plumbers recommend the regular use of enzyme cleaners for preventative maintenance. If the problem persists, call a professional. Drains that clog repeatedly can indicate larger problems with the plumbing system.
• If your sinks are draining very slowly or gurgling noises are coming from your toilets, call a drain and sewer cleaning professional. These are potential signs of a sewer system problem.
• Sewer lines can break or clog from corrosion, shifting soil, and tree roots. They can also break due to old age and problems in the municipal waste infrastructure. You will need the help of a professional to diagnose and solve these issues. If you own an older home built before the 1960s and 1970s, you may have sewer pipes made of clay tile. Clay-tile pipes are susceptible to tree root intrusion, and their lifespan is less than 50 years. Sewer pipes in homes constructed more recently are usually made of PVC. This durable plastic is slick, which helps prevent clogs.
Companies must hold a Plumbing Business License issued by the Massachusetts Office of Consumer Affairs and Business Regulation. Scan for additional educational content
“What sets our company apart is our delivery of consistent, world-class service. We are believers in continuous improvement for the betterment of our customers. We promise to fulfill the needs of every customer with a sense of urgency, aiming for the gold standard of ‘fixing it right, right away, today.’” Tim
Services Offered: Winters Home Services provides drain cleaning as well as sewer repair and replacement. In addition to camera inspections, the company performs pipe excavation, root removal, jetting, and rodding services. Winters Home Services also works on heating, cooling, and air quality control products.
Warranty: Winters Home Services offers various warranties on parts and labor as well as a variety of maintenance plans for all clients.
Company History: The local company was founded in 1995.
Employee Information: Employees must meet the company’s professional qualifications in addition to undergoing background checks and drug testing. Technicians arrive in uniforms and marked vehicles, and homeowners are sent a bio and photo prior to service.
Services Not Offered: The company does not perform work on septic tanks.
Flynn | President
“We’re committed to offering honest answers to all of your plumbing, heating, cooling, electrical, and drain cleaning questions, and we provide cost-effective, permanent solutions as well as reliable 24/7 live customer service to keep your home healthy and safe.” Fred Webster, Jr. | Owner
Services Offered: MillTown offers residential and commercial drain cleaning and sewer repair services, including clog removal, snaking, trenchless pipe repair, rodding, camera inspections, sewer line replacement, jetting, root removal, leak detection and repair, and excavation. The company also offers comprehensive plumbing, heating, A/C, and electrical services.
Warranty: Installations and replacements have a one-year parts-andlabor warranty. Customer satisfaction is guaranteed.
Company History: The local, family-owned-and-operated company was founded in 1979.
Distinctions: MillTown is fully licensed and insured.
Employee Information: Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Services Not Offered: The company does not pump or repair septic tanks.
Rating: 4.8 out of 5
Best Pick Reports recommends:
■ Mighty Duct
10th year as a Best Pick
• Duct cleaning
• Duct sanitization
• Duct leakage testing and repairs
• Duct sealing, insulation, and replacement
• Indoor air quality solutions
• Dryer vent cleaning and repair
• HVAC system component cleaning
• Filtration evaluation and upgrades
• Duct cleaning frequency depends on your needs and preferences. If your air duct supply and return vents look dirty, the inside of the system is probably dirty too. Check your ductwork periodically for particulate buildup, especially if anyone in the home has asthma or allergies.
• Home remodeling projects can produce a lot of dust and debris, so schedule duct cleaning after a home renovation project. Everyday activities bring dust into the house, too, whether you’re opening the front door or turning on the air conditioning. Other factors, like pet hair, cigarette smoke, and water damage, can all cause more rapid buildup of dust and dirt in the ductwork.
• Duct cleaning involves cleaning your home’s ductwork as well as your entire HVAC system. This includes the supply and return ducts and
registers, grills and diffusers, heat exchangers, heating and cooling coils, condensate drain pans, fan motor and housing, and the air handler unit housing.
• If your heating and cooling bills rose significantly compared to the same time last year, your air ducts could be leaking. Duct sealing can fix this problem. Having the ductwork sealed can also improve air circulation in your house.
• If mold is found in your ductwork and HVAC system, hire a pro to clean the entire system and ductwork to remove the mold and ensure it doesn’t return. Some duct cleaning contractors are licensed in mold removal and can take care of any mold they find. If yours isn’t or if the mold problem is extensive, you may need to hire a professional mold removal and remediation contractor.
• Beware of duct cleaners who only use ordinary household tools. Household vacuum cleaners and residential-use air compressor guns won’t get good results. In fact, these types of tools will likely just scatter dust and debris from the ducts all over your house. Check that the company’s methods meet industry standards. The National Air Duct Cleaners Association (NADCA) is a great resource for current industry information.
The state of Massachusetts does not issue or require a trade license for companies in this service category.
Scan for additional educational content
“Our goal is to continually satisfy the customer. I wouldn’t be able to sleep at night if I thought a job was not done well. We know that if we were paying for service, we would want the best, so that is what we do: we give the best. As a result, much of our business growth has been by word of mouth, and that means we do a good job.”
Ronald Gray | President
Services Offered: Mighty Duct specializes in providing residential and commercial customers with duct cleaning services. The company also cleans duct vents, grates, and registers as well as dryer vents.
Company History: The local company was founded in 1994.
Distinctions: Company president Ronald Gray is certified as an Air Systems Cleaning Specialist (ASCS) by the National Air Duct Cleaners Association (NADCA). Mighty Duct is a member of NADCA.
Employee Information: Employees wear uniforms and drive marked vehicles.
4.9 out of 5 Trade License(s) Not Required
Verified General Liability Insurance
Verified Workers’ Comp Best Pick Guaranteed
■ Heritage Home Service
10th year as a Best Pick
■ 128 Plumbing, Heating, Cooling & Electric
9th year as a Best Pick
■ Papalia Home Services 978-296-5565 5th year as a Best Pick
■ MillTown Plumbing, Heating, Cooling and Electrical 978-595-0635 3rd year as a Best Pick
• Electrical equipment installation, replacement, and repair
• Troubleshooting
• Maintenance
• Whole-house surge protection
• Outlet, switch, and fan installation
• Lighting installation
• Electrical panel replacements and upgrades
• Safety inspections
• Electrical work requires specialized knowledge and tools to avoid injury to yourself or damage to your home. Professional electricians will ensure that their work is done safely and to code.
• If your home is older and hasn’t been recently updated, have an electrician do a safety inspection. While issues like improper grounding or a totally full main panel might not impact your daily life, they do present safety hazards that need to be addressed.
• The US Fire Administration recommends testing your smoke detectors once a month, replacing the batteries at least once a year, and replacing smoke detector units every ten years or when they no longer function when tested. For the best protection, have an electrician install hardwired smoke detectors and carbon monoxide detectors with battery backups.
• Surge protectors can protect electronics from power surges by diverting excess electricity through a grounding wire. If you opt for a wholehouse surge protector, an electrician can install one at your panel or power meter. Whole-house units only protect against incoming surges, so use them with plug-in units for the best protection.
• Standby power is another name for the small amounts of electricity used by items that are plugged in but not in use. Minimize standby power with smart power strips that shut off power to devices after a period of inactivity.
Companies must hold a Master Electrician License issued by the Massachusetts Office of Consumer Affairs and Business Regulation.
Scan for additional educational content
“Our goal is for every job to be performed extremely well by friendly, considerate, highly trained professionals. That’s why so many of our customers say, ‘We love your people.’” Craig Chartier | Owner
Services Offered: Heritage Home Service performs the installation, maintenance, and repair of electrical equipment for residential customers. The company specializes in electrical panels and generators. Heritage Home Service offers virtual visits through video conferencing that connect the homeowner with a professional who offers free quotes for non-urgent problems, services, or future projects.
Warranty: Heritage Home Service offers a one-year warranty on service and installation.
Company History: The company started in 1986.
Additional Information: Heritage Home Service sells and services many brands, including KOHLER and Generac.
Services Not Offered: The company does not service or install solar or geothermal systems.
Minimum Job: A dispatch fee of $89 is charged if no work is performed.
“As a local, family-owned-and-operated business for over 30 years, our service is where we shine. We are truly committed to providing customers with the utmost professional experience. Our technicians are skilled and experienced in handling your home’s needs, and we take pride in completing our work down to the very last detail.” Ryan Williams | President
Services Offered: 128 Plumbing, Heating, Cooling & Electric services, repairs, and installs EV chargers, electrical panels, heat pumps, switches, outlets, ceiling fans, surge protectors, circuits, wiring, and smoke and CO detectors. 128 specializes in electrification and provides service plans, up-front pricing on every job, financing options, free consultations on HVAC equipment, and a full range of plumbing and HVAC services.
Warranty: 128 offers a 100 percent satisfaction warranty on all services and installations.
Company History: 128 started in 1992 and remains locally and independently owned with a whole-home approach toward services and installations.
Distinctions: 128 is a Mass Save Heat Pump Installer, a Mitsubishi Diamond Elite Contractor, a Bosch ABC Accredited Contractor, a Navien Service Specialist, and an American Standard Customer Care Dealer.
Rating: 4.9 out of 5
Verified Trade License(s) 22151
Verified General Liability Insurance
Verified
“For years, our crew at Papalia Home Services has dedicated themselves to providing the highest level of customer service available. The company is committed to training and customer satisfaction in all that we do, including drain cleaning and drain video, plumbing, boiler, HVAC, and electrical installation and repair.” Jim Papalia | President
Services Offered: Papalia Home Services offers electrical services, including upgrades, repairs, panel replacements, and home safety inspections. The company installs lighting, outlets, whole-house surge protection, roof ice-melt systems, and more. Papalia also provides plumbing, drain cleaning, and HVAC services; maintenance plans; and flexible financing.
Warranty: The company provides labor warranties as well as limited manufacturer warranties on all products and materials installed by the company. Papalia guarantees customer satisfaction.
Company History: The company has provided “Good Clean” service to MetroWest homeowners since 1990.
Employee Information: Employees wear uniforms and shoe covers, drive marked vehicles, undergo background checks, are experienced, and receive routine training.
4.9 out of 5
Trade License(s)
“We’re committed to offering honest answers to all of your electrical, plumbing, heating, cooling, and drain cleaning questions, and we provide cost-effective, permanent solutions as well as reliable 24/7 live customer service to keep your home healthy and safe.” Fred Webster, Jr. | Owner
Services Offered: MillTown offers a full range of electrical services, including low-voltage, recessed, and security lighting; dimmer installation; service panel upgrades; basement wiring; switch and outlet installation and repair; safety inspections; lightning protection; circuit installation; troubleshooting; home automation; stove and oven wiring; appliance installation; generator inspection, installation, repair, and replacement; and 24-hour live customer service.
Warranty: Installations and replacements have a one-year parts-andlabor warranty. Customer satisfaction is guaranteed.
Company History: The local, family-owned-and-operated company was founded in 1979.
Distinctions: MillTown is fully licensed and insured.
Employee Information: Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
of
8068
4th
• Conventional and engineered hardwood flooring
• Tile, stone, luxury vinyl, and laminate flooring
• Carpet installation and stretching
• Flooring installation and repair
• Hardwood sanding and refinishing
• Stairway updates
• Flooring sales and installation
• Area rug sales, repair, and refurbishing
• If you can, take flooring samples home in as large a size as possible. This lets you see your options in your house, with your decor, and under a variety of lighting conditions.
• It is important to fix any subfloor issues before installing new flooring to avoid problems in the future and to ensure the flooring lasts a long time. In some cases, this involves removing and replacing sections of subflooring.
• Vinyl flooring is a good option for areas prone to getting wet, such as kitchens, bathrooms, and laundry rooms, because it is low maintenance and resistant to mold and mildew. Tile, stone, and grout need to be resealed about every four years but are otherwise low maintenance. Porcelain tile is considered a better choice for flooring in hightraffic areas because of its durability. Ceramic tile is softer and more porous.
• Consider your return on investment when choosing new flooring, as well as your lifestyle and the level of care required for different flooring types.
• Reduce wear on hardwood floors with floor mats and rugs. Also use felt protectors or furniture coasters on furniture legs to prevent dents and scratches. Blinds and curtains can help prevent or reduce fading from the sun over time.
• Some manufacturers and retailers put a number between one and five on the carpet’s label. This is the carpet performance rating. On a scale of one to five, it denotes how well the carpet can withstand extended wear. A rating of two to four suggests average durability. Carpet with a rating below two is best for areas with light foot traffic.
The state of Massachusetts does not issue or require a trade license for companies in this service category. Scan for additional educational content
“A.J. Rose strives every day to provide exceptional customer service. We have been installing flooring in Massachusetts for over 45 years.” A.J.
Boyajian | Co-owner
Services Offered: A.J. Rose Carpets and Flooring installs carpet, hardwood, laminate, vinyl, engineered wood, cork, bamboo, and luxury vinyl tile flooring for residential and commercial customers.
Warranty: A.J. Rose offers a 100 percent customer satisfaction guarantee.
Company History: The second-generation, family-owned-and-operated company has served customers in the Boston area since 1977. A.J. Rose has locations in Natick, Burlington, Saugus, and Needham.
Distinctions: A.J. Rose is a member of the National Floorcovering Alliance and has earned Boston magazine’s Best of Boston award for Flooring and Northshore magazine’s Best of the North Shore award for Flooring.
Additional Information: The company sells and installs all major brands of flooring.
Services Not Offered: The company does not offer carpet cleaning or hardwood sanding and refinishing.
“Our durable yet beautiful flooring options are carefully cut and installed by our expert craftsmen. We are fully insured and use only top-of-the-line equipment. Let us install floors for your home or company, and you will never regret it. We look forward to meeting with you and getting the chance to work together.” Dmitry Vasilets | Owner
Services Offered: Masterpiece Flooring Inc. installs hardwood, engineered wood, carpet, tile, laminate, vinyl, and luxury vinyl plank flooring for residential and commercial customers. The company also offers sanding and refinishing services.
Warranty: Masterpiece Flooring offers a one-year labor guarantee and honors manufacturers’ warranties.
Company History: The local, family-owned-and-operated company has been serving Massachusetts and surrounding areas since 2006.
Employee Information: Employees wear uniforms and are background checked.
Additional Information: Masterpiece Flooring offers products from major manufacturers such as Shaw, Mohawk, Armstrong, Congoleum, Mannington, Somerset, Mirage, and more.
Minimum Job: A $1,000 job minimum is required.
5.0 out of 5 Trade License(s) Not Required
Verified
“Ulta Home is your trusted and reliable flooring installer in Greater Boston and Metro West. Your flooring endures daily foot traffic. When left neglected, it may be a hazard to your household. Show your home some love with high-quality flooring installed by our highly skilled craftsmen. You will love the way our floors look and feel.” Bruno
Aragao | President
Services Offered: Ulta Home Improvements installs pre-finished hardwood; luxury vinyl plank; and ceramic, porcelain, glass, cement, marble, mosaic, and granite tile flooring. The company also offers hardwood sanding and refinishing, custom staining services, painting, and carpentry.
Warranty: Ulta Home Improvements offers a 100 percent customer satisfaction guarantee.
Company History: The locally owned company started in 2014. Ulta Home Improvements states that its core values and mission to serve every customer with excellence inform each job.
Employee Information: Employees drive marked vehicles.
Additional Information: Ulta Home Improvements works with brands such as Armstrong, Bruce, Mohawk, Shaw, Somerset, Mannington, COREtec, Karndean, Daltile, Marazzi, Ann Sacks, and more.
Rating: 5.0 out of 5
Trade License(s) Not Required
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
“I love the Best Pick Reports guidebook. I use it once or twice a year.”
■ Groundworks
1st year as a Best Pick
• Foundation repair
• Pier systems
• Wall anchor systems
• Crawl space repair and encapsulation
• Basement waterproofing
• Moisture control service
• Foundation drainage systems
• Concrete lifting and leveling
• Signs of foundation damage include vertical and horizontal cracks in foundation walls, drywall cracks near doors and windows, unlevel floors, windows or doors sticking, cracks in exterior brick veneer, settled or uneven basement floors, and cracks in garage slabs.
• The following conditions can cause foundations to settle, crack, and bow: extremely dry weather, which causes the soil to shrink and contract; and wet weather, which causes the soil to expand and create pressure against the foundation walls. Layers of soil can also settle over the years and cause foundation cracks. Slab foundations that are poured on loose soil are especially prone to problems.
• A leaking, cracked, or otherwise compromised foundation will devalue your home and make
selling virtually impossible. If your home shows signs of cracking, settling, or leaking, your best course of action will be to repair the foundation to protect the value of your house.
• When you call a foundation repair contractor, be prepared to answer a few questions, like the age of your house and any relevant history. If you’re dealing with a foundation or wall crack, tell the company approximately when you noticed the crack and whether it has gotten larger. The inspector should always come to your home to complete the estimate. Foundation problems cannot be diagnosed over the phone.
• Foundation inspections should include a digital elevation survey and a discussion of potential causes of the problem. Most inspections take about an hour to an hour and a half. Some foundation repair companies have structural engineers on staff to consult on projects. Other companies consider that relationship to be a conflict of interest.
• Discuss preventative measures such as root barriers, proper drainage and grading, and moisture maintenance with your contractor. Without a plan for ongoing maintenance, foundation issues can return, especially if they were initially caused by moisture problems.
Companies are required to register as a Home Improvement Contractor with the Massachusetts Office of Consumer Affairs and Business Regulation.
Scan for additional educational content
“Our mission is to protect, improve, and repair our customers’ greatest asset: their home.” Matt
Malone | CEO
Services Offered: Groundworks specializes in residential foundation repair, basement waterproofing, crawl space repair, and concrete repair and lifting. The company offers financing options and free estimates.
Warranty: Groundworks provides a life-of-the-structure warranty on all new installations and a five-year warranty on concrete lifting.
Company History: The local company was established in 2016.
Distinctions: Groundworks is A+ Rated with the BBB.
Employee Information: Employees wear uniforms and shoe covers and undergo background checks.
Services Not Offered: Groundworks does not install new foundations or pour concrete.
Rating: 4.7 out of 5
Verified Trade License(s) HIC 174081
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
■ Door Systems Garage Door Group
13th year as a Best Pick
• Garage door installation, replacement, and repair
• Routine garage door maintenance
• Garage door opener installation, repair, replacement, and programming
• Repair and replacement of springs, rollers, and cables
• New garage door sales and installation
• If nothing happens when you push the button for the garage door opener, first make sure the opener has power. The opener is usually plugged into a normal electrical outlet. Try plugging something else into the outlet to see if it’s working. If the outlet doesn’t have power, check the circuit breakers in the main service panel. If a breaker is flipped, try resetting it before calling a professional for help.
• A garage door spring can cause serious injury and damage when it breaks. If your garage door has a torsion spring system, the springs are housed inside a shaft or tube. This cover should prevent the springs from causing any harm if they break. Extension springs are attached to safety cables. As long as they’re properly installed, the safety cables will control the springs if they fail. This safety measure prevents damage and injury. If your garage door has
TRADE LICENSE INFORMATION
extension springs but not safety cables, have a professional install them right away.
• If your garage door falls or closes by itself or doesn’t stay closed, the door is most likely out of balance. Unbalanced garage doors often look uneven or slanted to one side. This causes the hardware on one side to wear out more quickly.
• Garage door openers tend to be a little noisy. If you hear grinding noises or anything out of the ordinary, however, call a garage door pro. Stop the garage door opener or, if you open the garage door by hand, stop attempting to open or close it.
• Regular maintenance is key to a properly and safely operating garage door. On a regular basis, visually inspect the garage door system, including the springs, cables, pulleys, rollers, and hardware for signs of damage or wear.
• Steel is one of the most popular materials for garage doors. Steel garage doors are strong and low maintenance. Other common materials include wood, aluminum, fiberglass, and vinyl. Vinyl garage doors are gaining popularity because of their durability. They’re also made with UV-resistant materials, so they’re less likely to fade from sun exposure.
Companies are required to register as a Home Improvement Contractor with the Massachusetts Office of Consumer Affairs and Business Regulation.
Scan for additional educational content
“Your overhead garage door is an important part of your home’s architecture. With the largest and most diverse selection in New England, we have the garage door to make your home distinctive and unique. Our priority is helping you select the best garage door to satisfy your specific needs.” Lars Niit | President
Services Offered: Door Systems Garage Door Group offers garage door and garage door opener sales, repair, service, and installation.
Warranty: All workmanship and materials are guaranteed for one year on new door and motor installations. The company guarantees parts and service for 90 days.
Company History: Door Systems Garage Door Group was founded in 1961 by Heimar “Ed” Niit. The company has grown to employ more than 75 people in over 14 locations in the Northeast. Currently, Ed’s son Lars serves as president of the family-run enterprise.
Additional Information: The company offers garage doors and related products by Wayne Dalton, North American, Clopay, LiftMaster, Garaga, Cookson, Cornell, Republic, Everite, Haas, Amarr, and more.
Rating: 4.7 out of 5
Verified Trade License(s) HIC 161210
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
The kitchen work triangle arranges the stove, refrigerator, and sink in an efficient layout. Starting with this layout is one of the best ways to begin a kitchen renovation project.
7th year as a Best Pick ■
3rd year as a Best Pick
2nd year as a Best Pick
• Gutter installation and replacement
• Gutter guard installation
• Downspout installation and replacement
• Specialty accessories and product options, such as ice reduction systems for gutters, downspout extenders, rain chains, splash blocks, and extended gutter and downspout diameter options
• Gutters and downspouts help protect your home’s foundation, roof, and siding. Faulty gutters can cause water damage, foundation issues, soil erosion, roof leaks, fascia and soffit damage, and other problems.
• For water to move through the gutters efficiently, the gutters need to be installed with a slope toward the downspouts. If the degree of slope is too high, the gutter will slant too much and overflow. If the degree of slope is too low, water will move too slowly. A structurally sound gutter will have fasteners that are relatively close together. The back of the gutter should
be installed behind the existing roof flashing to prevent leaks and water damage between the gutter and fascia board.
• Gutters are usually sold in five-inch or sixinch sizes. Six-inch gutter troughs are best for minimizing overflow on steep roofs.
• Downspouts are usually two inches deep by three inches wide or three inches deep by four inches wide. Larger downspouts drain quickly and don’t clog easily.
• Seamless aluminum gutters are a popular option. Vinyl gutters are cost effective and lightweight. Copper and zinc gutters are an investment, but they weather to a beautiful patina over the years and can last for the life of the house.
• Gutter guards and covers keep debris out of your gutters through the seasons. Gutter guard systems are typically made of a fine metal mesh or a piece of curved, painted metal. The cover is installed on top of the gutter trough and keeps out leaves, shingle grit, and other debris.
Companies are required to register as a Home Improvement Contractor with the Massachusetts Office of Consumer Affairs and Business Regulation.
“When I was a young boy, my father told me to always treat people like family, always do what you’ve promised, do it right the first time, and make sure everything you do is by the book. I’m proud to say that GF Sprague has been working by these values since the company started in 1969.” Gerald Sprague | Founder
Services Offered: GF Sprague & Company installs K-style and halfround gutters for residential customers. The company offers aluminum, vinyl, and copper gutters as well as wood gutters for historic homes. GF Sprague offers free estimates.
Warranty: GF Sprague honors manufacturers’ warranties and offers the “Forever Warranty,” which is a lifetime transferable workmanship warranty.
Company History: The company started in 1969.
Distinctions: GF Sprague won a 2024 GuildQuality Guildmaster Award and was named Company of the Year in 2011 by the Certified Contractors Network.
Employee Information: Employees wear uniforms, drive marked vehicles, and undergo background checks. The company trains employees through its “Green to Gold” mentoring program, pairing apprentices with experienced technicians.
Services Not Offered: Gutter cleaning is not offered.
4.8 out of
Trade License(s)
211004
Workers’ Comp Best Pick Guaranteed
“For 60 years, Ned Stevens has been cleaning, installing, and repairing rain gutters for our great customers. We are open 7 days a week, and we work hard to ensure quality and safety while always making sure the customer is happy.”
Ned Stevens | Founder
Services Offered: Ned Stevens Gutter Cleaning provides gutter cleaning, new gutter installation, and gutter repair as well as complete power washing services, window cleaning, dryer vent cleaning, underground drain snaking, chimney cap installation, and full mosquito and tick control services. The company offers services 7 days a week and free estimates.
Warranty: All work is 100 percent guaranteed.
Company History: Ned Stevens started the company in 1965.
Employee Information: All employees receive DMV background checks, undergo extensive training in both a classroom and the field, and are subject to daily random quality-control inspections. All workers are Ned Stevens employees and are covered by full workers’ compensation and liability insurance.
Minimum Job: Ned Stevens Gutter Cleaning requires a $110 job minimum.
Rating: 4.5 out of 5
Verified Trade License(s) HIC 186366
Verified
Verified
“We’ve been protecting homeowners from water damage for over 20 years. Our patented 3-piece micromesh gutter protection system accepts and pulls away water without collecting debris. Your gutters stay clog-free, guaranteed. We back our guarantee with a lifetime warranty and best-in-class customer service.” Chris Counahan | President of LeafFilter
Services Offered: LeafFilter Gutter Protection specializes in installing gutter guards and gutters for residential customers. The company also provides gutter evaluations and free estimates.
Warranty: LeafFilter Gutter Protection offers a lifetime transferable warranty.
Company History: The company was established in 2005 by Matt Kaulig and is part of a national franchise.
Distinctions: LeafFilter was ranked on the 2022 Qualified Remodeler’s Top 500 and 2022 HIP 200 lists, the 2023 Consumer Advocate Top 10 Best Gutter Guards list, the 2023 Best Company Top 28 Companies to Watch list, and the 2023 Inc. Best in Business list. LeafFilter is a Great Place To Work-Certified Company.
Employee Information: Uniformed employees wear shoe covers and undergo background checks.
Services Not Offered: The company does not offer roof installation services.
Rating: 4.1 out of 5
Verified Trade License(s) HIC 176447
Verified General Liability Insurance
Verified Workers’ Comp Best Pick Guaranteed
“The Best Pick Reports guidebook comes in handy. I am likely to recommend it.”
Best Pick Reports recommends:
■ Ned Stevens Gutter Cleaning
4th year as a Best Pick
• Gutter cleaning
• Downspout cleaning
• Gutter repairs
• Gutter installation
• Roof cleaning
• Pressure washing
• Gutters and downspouts carry water away from your house, protecting the soil, foundation, roof, and siding. Spillover from clogged gutters can erode the soil around the foundation and cause foundation and waterproofing problems.
• Don’t wait until your gutters overflow to have them cleaned. Gutters that overflow consistently for an extended period of time can cause issues like wood rot, basement water intrusion, insect infestations, and termite damage.
• Gutter cleaning should be done a minimum of twice a year. The general rule of thumb is to have the gutters cleaned in the late spring and late fall, after trees have budded out or lost all their leaves. If you have lots of trees around your house, you may need to have your gutters cleaned on a quarterly basis. It’s a good idea to check your gutters regularly all year to ensure water is flowing properly.
• Gutter covers can reduce the amount of debris that collects in your gutters. A gutter cover is a smooth piece of curved, painted metal that fits over the top of the gutter. When it rains, water flows around and underneath the cover and into the gutter. Leaves and other debris fall to the ground. Gutter covers are sometimes less effective at very steep sections of the roof. The volume of water that comes down the roof at these spots can still overshoot the gutters. Diverters can help with this. Adding a gutter cover system to your home doesn’t mean that your gutters are now completely maintenancefree. They should still be inspected periodically to make sure they aren’t leaking or deteriorating.
• For traditionally seasonal businesses like gutter cleaning, try to schedule your services during the slower times of year. You will likely have an easier time scheduling your preferred date and time.
• The heights involved make gutter cleaning dangerous. Professionals have special safety training as well as the right equipment, like ladders with levelers. Any company working at your home should be fully insured. This is especially true for gutter cleaners, since damage to property is always a possibility. Ask for proof of both workers’ compensation insurance and liability insurance.
The state of Massachusetts does not issue or require a trade license for companies in this service category. Scan for additional educational content
“For 60 years, Ned Stevens has been cleaning, installing, and repairing rain gutters for our great customers. We are open 7 days a week, and we work hard to ensure quality and safety while always making sure the customer is happy.”
Ned Stevens | Founder
Services Offered: Ned Stevens Gutter Cleaning provides gutter cleaning, new gutter installation, and gutter repair as well as complete power washing services, window cleaning, dryer vent cleaning, underground drain snaking, chimney cap installation, and full mosquito and tick control services. The company offers services 7 days a week and free estimates.
Warranty: All work is 100 percent guaranteed.
Company History: Ned Stevens started the company in 1965.
Employee Information: All employees receive DMV background checks, undergo extensive training in both a classroom and the field, and are subject to daily random quality-control inspections. All workers are Ned Stevens employees and are covered by full workers’ compensation and liability insurance.
Minimum Job: Ned Stevens Gutter Cleaning requires a $110 job minimum.
Rating: 4.5 out of 5
Trade License(s) Not Required
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
9th year as a Best Pick
COMMON HVAC SERVICES
• Air conditioning and heating services
• Equipment repair and replacement
• System troubleshooting
• Maintenance agreements
• Refrigerant recharging or refilling
• HVAC system and equipment installation
• Thermostat installation, replacement, and troubleshooting
• Humidifier and dehumidifier installation
TOP CONSUMER TIPS
• HVAC maintenance plans are handy and usually include two maintenance appointments per year plus perks like reduced or waived dispatch fees.
• The right HVAC system size is key to efficiency. A too-small system won’t do a good job controlling
the temperature of the house. A system that is too large will cycle on and off frequently. Your contractor should use the Manual J formula to make sure your HVAC system is the right size.
• Programmable or Wi-Fi-enabled thermostats can help lower energy costs by auto-adjusting the temperature while the house is empty.
• Ask if your service provider honors manufacturers’ warranties on new equipment or whether you will need to contact the manufacturer directly in the event of a problem.
• If your HVAC system is running well but you’d like to increase your home’s efficiency, look into duct sealing. Sealing the ducts can lower energy costs and boost air circulation.
The state of Massachusetts does not issue or require a trade license for companies in this service category. Scan for additional
“Our goal is for every job to be performed extremely well by friendly, considerate, highly trained professionals. That’s why so many of our customers say, ‘We love your people.’” Craig
Chartier | Owner
Services Offered: Heritage Home Service maintains, repairs, and installs furnaces, boilers, central air conditioning systems, and ductless air conditioning systems. The company services all brands of HVAC equipment. Heritage Home Service offers virtual visits through video conferencing that connect the homeowner with a professional who offers free quotes for non-urgent problems, services, or future projects.
Warranty: Heritage Home Service offers a one-year warranty on workmanship and installation; a five-year warranty on heat exchangers and compressors; and five- and ten-year parts-and-labor warranties.
Company History: The second-generation, family-owned-and-operated company was founded in 1986.
Services Not Offered: The company does not clean air ducts or service or install solar or geothermal systems.
Minimum Job: A dispatch fee of $89 is charged if no work is performed.
“What sets our company apart is our delivery of consistent, world-class service. We are believers in continuous improvement for the betterment of our customers. We promise to fulfill the needs of every customer with a sense of urgency, aiming for the gold standard of ‘fixing it right, right away, today.’”
Services Offered: Winters Home Services specializes in the service, repair, and installation of heating and cooling equipment for residential customers. In addition to installing air quality control products, the company offers plumbing and drain services.
Warranty: The company honors manufacturers’ warranties on parts and offers a variety of maintenance plans for HVAC systems.
Company History: Winters Home Services is a local company that was founded in 1995.
Employee Information: Employees must meet the company’s professional qualifications in addition to undergoing background checks and drug testing. Technicians arrive in uniforms and marked vehicles, and homeowners are sent a bio and photo prior to being serviced.
Services Not Offered: Winters Home Services does not work on window A/C units or oil heating systems.
Tim Flynn | President
4.9 out of 5
Not Required
“For years, our crew at Papalia Home Services has dedicated themselves to providing the highest level of customer service available. The company is committed to training and customer satisfaction in all that we do, including drain cleaning and drain video, plumbing, boiler, HVAC, and electrical installation and repair.” Jim Papalia | Founder
Services Offered: Papalia Home Services offers residential and light commercial HVAC services, including installation and replacement of gas furnaces, boilers, central air conditioning systems, heat pumps, ductless mini-splits, and humidifiers. Technicians are available seven days a week. The company also provides indoor air quality solutions, plumbing services, maintenance plans, and flexible financing.
Warranty: Papalia provides a two-year labor warranty on materials and workmanship. Equipment is registered with the manufacturer so that customers receive limited warranty terms.
Company History: The company has provided “Good Clean” service to MetroWest homeowners since 1990.
Employee Information: Employees wear uniforms and shoe covers, drive marked vehicles, and undergo background checks.
4.9 out of 5
“We’re committed to offering honest answers to all of your plumbing, heating, cooling, electrical, and drain cleaning questions, and we provide cost-effective, permanent solutions as well as reliable 24/7 live customer service to keep your home healthy and safe.” Fred Webster, Jr. | Owner
Services Offered: MillTown is a full-service heating and air conditioning contractor that specializes in the service, repair, and installation of home HVAC systems, heat pump and A/C units, ductless systems, central air, heat pumps, boilers, furnaces, water heaters, and more. Financing options and free quotes are available.
Warranty: Installations and replacements have a one-year parts-andlabor warranty. Customer satisfaction is guaranteed.
Company History: The local, family-owned-and-operated company was founded in 1979.
Distinctions: MillTown is a certified Mass Save Heat Pump Installer.
Employee Information: Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Services Not Offered: The company does not repair fireplaces, wood stoves, or window-mounted A/C units.
4.8 out of 5
License(s) Not Required Verified
“As a local, family-owned-and-operated business for over 30 years, our service is where we shine. We are truly committed to providing customers with the utmost professional experience. Our technicians are skilled and experienced in handling your home’s needs, and we take pride in completing our work down to the very last detail.” Ryan
Services Offered: 128 Plumbing, Heating, Cooling & Electric services, repairs, and installs HVAC systems, high-efficiency heat and A/C units, ductless systems, heat pumps, boilers, furnaces, and more. 128 offers service plans, up-front pricing on every job, financing options, free consultations on new HVAC equipment, oil-to-gas conversions, indoor air quality solutions, and a full range of electrical, drain and sewer, and plumbing services.
Warranty: 128 offers a 100 percent satisfaction warranty on all services and installations.
Company History: 128 started in 1992 and remains locally and independently owned with a whole-home approach toward services and installations.
Distinctions: 128 is a Mass Save Heat Pump Installer, a Mitsubishi Diamond Elite Contractor, a Bosch ABC Accredited Contractor, a Navien Service Specialist, and an American Standard Customer Care Dealer.
4.9 out of 5
Williams | President
“Unique Indoor Comfort is proud to be partnered with Ace Hardware Home Services! Bringing the Boston area the same high-quality work and service, now backed by the power of the 100-year-old Ace Hardware Brand!”
Joseph
Cavallaro | General Manager
Services Offered: Unique Indoor Comfort is a full-service heating and air conditioning contractor that performs installations, preventative maintenance, full diagnostic services, and repairs for a variety of heating and cooling equipment, including ductless systems, high-velocity systems, heat pumps, hydronic systems, boilers, and furnaces.
Warranty: Unique Indoor Comfort offers a 100 percent customer satisfaction guarantee.
Company History: Unique Indoor Comfort was founded in 1967 and is partnered with Ace Hardware Home Services. This relationship allows the company to expand its reach and commitment to quality service.
Distinctions: Unique Indoor Comfort is part of the Mass Save Heat Pump Installer Network.
Additional Information: The company offers products from brands such as Bosch, Mitsubishi, Carrier, SpacePak, and Unico.
Rating: 5.0 out of 5
Trade License(s) Not Required
Verified
Verified
7th
3rd year as a Best Pick ■
2nd year as a Best Pick
• Kitchen remodeling and renovation
• Bathroom remodeling and renovation
• Cabinet replacement and refacing
• Countertop and flooring replacement
• Fixture installation
• Tile installation
• Design services
• Request written estimates from several remodeling firms. When you meet with a contractor about your project, explain in detail the work you want done. This will help clarify expectations and project scope.
• Remodeling is a great opportunity to make a space more functional. Improve the layout of your kitchen, for example, or update the look of your bathroom and save on your water bill at the same time with new plumbing fixtures. Think realistically about your needs and wants for the new space. Talk to your contractor about the best options for your lifestyle and budget.
• Home renovation work can be inconvenient, but the results are worth it. A kitchen remodel, for instance, might make that space unusable at times. A temporary food station with a microwave, coffee maker, and mini fridge in another room can make the process easier.
• While each project’s unique requirements differ somewhat, common bathroom remodeling steps include demolition, structural carpentry work, roughing out utilities, and installing drywall. Painting is usually one of the last steps in the remodeling process for both bathrooms and kitchens because the walls are likely to be marked up during demolition and construction.
• Ask your contractor about warranties and guarantees on materials and workmanship, and get those details in writing.
• Keep the lines of communication open during the project. Changes are easier to make during the job than afterward. If the project’s scope changes, get written documentation of the changes, cost differences, and schedule updates.
Companies are required to register as a Home Improvement Contractor with the Massachusetts Office of Consumer Affairs and Business Regulation and must hold a Construction Supervisor License issued by the Massachusetts Department of Public Safety.
for additional educational content
“Founded in 1945 and led by three consecutive generations of family, the NEWPRO team is committed to a worry-free, hassle-free home improvement experience. Our customer-first mindset and innovative tools and technologies have helped us earn our reputation as New England’s leading home remodeling partner.” Anthony Cogliani | President & CEO
Services Offered: NEWPRO offers bath and shower replacements and surrounding wall systems. Other services include walk-in showers; tubto-shower conversions; and replacement windows, doors, siding, roofing, and LVP flooring.
Warranty: NEWPRO offers a limited lifetime manufacturers’ warranty on products and workmanship.
Company History: NEWPRO was founded in Woburn, MA in 1945 and has been family operated for three generations.
Distinctions: NEWPRO has been accredited by the BBB for over 50 years and holds an A+ rating. The company was named one of the Boston Business Journal’s Best Places to Work 2024.
Employee Information: All NEWPRO employees wear uniforms, drive marked vehicles, and have passed background checks.
of 5
“It is our goal to meet every expectation through our proven processes and ongoing client communications. We combine our highly skilled team of designers and craftsmen with homeowners’ visions to execute uniquely customized projects at the highest level of quality.” Tom Curren Companies
Services Offered: Tom Curren specializes in kitchen, bathroom, basement, mudroom, and general remodeling. Remodeling services include cabinet, countertop, flooring, backsplash, vanity, appliance, and lighting replacement. Free estimates are provided.
Warranty: The company offers a five-year warranty on paint work and a one-year warranty on carpentry work.
Company History: The local, family-owned company was founded in 1986 by Tom Curren.
Distinctions: Tom Curren Companies is an EPA Lead-Safe Certified Firm, a member of the Certified Contractors Network (CCN), and won the 2023 Academy of Professional Painting Contractors Academy Award.
Employee Information: Employees drive marked vehicles.
Services Not Offered: The company does not provide roofing services. Minimum Job: Projects begin at $1,500.
Rating: 4.4 out of 5
Verified Trade License(s) HIC 110550, CS-113395
Verified General Liability Insurance
Verified Workers’ Comp
“At DP Group Renovation, we believe that true innovation comes from a deep understanding of each client’s needs. We listen carefully and work closely with you to bring your dream project to life. We pride ourselves on our personalized service, expert craftsmanship, and top-quality products delivered on time and within budget.” David
Piazzarollo | Owner
Services Offered: DP Group Renovation, Inc., specializes in kitchen and bathroom remodeling. Additional services include additions, basement finishing, decks, and general remodeling.
Warranty: DP Group Renovation offers limited lifetime manufacturers’ warranties and a one-year labor warranty.
Company History: The local company was established in 2022.
Distinctions: DP Group Renovation is A+ Rated and Accredited with the BBB. The company is a member of the Builders and Remodelers Association of Greater Boston (BRAGB) and the Professional Remodeling Organization (PRO).
Employee Information: Employees drive marked vehicles, wear uniforms and shoe covers, and undergo background checks and drug testing.
Minimum Job: Projects start at $3,000.
Rating: 5.0 out of 5
Verified Trade License(s) HIC 209267, CS-117333
Verified General Liability Insurance
Verified Workers’ Comp Best Pick Guaranteed
Before extreme weather seasons, have your HVAC, roof, and exterior checked by professionals. Preventative maintenance is always more cost-effective than emergency repairs.
10th year as a Best Pick
■ Isaac's Moving & Storage
10th year as a Best Pick
■ Flash Moving & Storage
3rd year as a Best Pick
• Local moving services
• Long-distance moving services
• Interstate moving services
• Packing and unpacking
• Packing and moving supplies
• Loading and unloading
• Furniture assembly and disassembly
• Short- and long-term storage services
• Piano, artwork, and antique furniture moving
• Request written estimates from a couple of moving companies so you can compare options. Mention any stairs, elevators, or particularly heavy or delicate items, as well as outbuildings or storage units so the movers will know if they’ll need to bring any special equipment to your job.
• Moving estimates are usually either binding or nonbinding. A binding estimate is a set price covering only the goods and services listed on the estimate. You will pay that price even if the shipment’s weight or the job hours end up being different from the estimate. A nonbinding
estimate is an estimated price that is finalized at the end of the job, based on the weight of the shipment or the length of the job. A nonbinding estimate is often lower than a binding estimate, but the final cost can be more than the quote.
• Understand the damage claims process up front, including the time period for submitting a claim. Some liability coverage, usually $0.60 per pound per item relocated, is included in the price of a move. Moving companies do sell extra liability coverage. Some homeowners’ insurance policies cover goods in transit, so check your policy first.
• Combine items you will need immediately upon arriving at your new home into one or two boxes and have them loaded last so they can be unloaded first. Always take medications, important paperwork, cherished items, and a few days’ worth of clothing with you in your car.
• You might be able to save money by moving in the middle of a month. Most moving companies are busiest at the first and last part of the month.
Companies are required to hold an MDPU license issued by the Massachusetts Department of Public Utilities and a USDOT # (as well as an MC # for interstate movers) issued by the US Department of Transportation.
for additional educational content
“We are a locally based moving company specializing in local and long-distance moves and storage. Our experienced staff is eager to provide the highest-quality service for all your relocation needs.” Andrea
Services Offered: Oscar’s Moving Company provides residential and commercial customers with local and long-distance moving services, including packing and unpacking, crating, quilt pad wrapping, assembly and disassembly, and storage services. The company also moves antiques, artwork, chandeliers, and pianos and offers cleanouts and junk removal.
Company History: Oscar’s Moving Company is a regional, family-ownedand-operated company that was founded in 2006.
Distinctions: The company is certified by the Massachusetts Supplier Diversity Office’s Women Business Enterprise (WBE) program.
Employee Information: Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Workers’ Comp
“Isaac’s Moving & Storage provides moving and storage services for customers moving ‘Around the Corner or Around the World.’ Planning a move? Let the team at Isaac’s Moving & Storage show you that the difference between ordinary and Extraordinary is that little Extra.” Ami Joseph | President
Services Offered: Isaac’s Moving & Storage offers residential and commercial customers a variety of moving and storage services. Isaac’s Moving performs local, long-distance, and international moves in addition to providing secure, climate-controlled storage in its technologically advanced storage facility. The company also offers professional packing services. Isaac’s specializes in providing moving services for seniors and senior living communities around New England.
Company History: Isaac’s Moving & Storage has been in business since 1988 and has offices in Boston, Philadelphia, Houston, and San Diego. What began as a small operation has grown into one of the largest independent moving companies in the United States.
Distinctions: Isaac’s has an A+ BBB rating and is a member of the International Association of Movers (IAM), the FIDI Global Alliance, and the National Association of Senior & Specialty Move Managers (NASMM).
Verified
4.7 out of 5
“A local, family-owned company, we’ve been in the moving business for over six years. At Flash, we know time is valuable, and we put an emphasis on quality above all else. We can help you with your move from start to finish so that you can sit back and relax. Don’t let moving stress you out. Let Flash take care of the heavy lifting.” Phillip Nesterov | Founder
Services Offered: Flash Moving & Storage is a full-service residential and commercial moving company. The company’s services include local and long-distance moves; furniture, piano, and heavy item moving; packing and unpacking; short- and long-term temperature-controlled storage; and assembly and disassembly. The company also offers free estimates.
Warranty: Flash offers additional valuation coverage.
Company History: The local, family-owned company was founded in 2017 by Phillip Nesterov and Anton Gusak.
Employee Information: Uniformed employees wear shoe covers, drive marked vehicles, and undergo background checks and drug testing.
Services Not Offered: The company does not move heavy factory equipment or hot tubs.
Minimum Job: Flash Moving & Storage requires a job minimum of two hours plus travel time.
Rating: 5.0 out of 5
Verified Trade License(s) MDPU-52822, USDOT-3025065, MC-36474
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
“I have used Best Pick Reports a couple of times, and everyone has been great.”
9th year as a Best Pick
5th year as a Best Pick
■
3rd year as a Best Pick
■ Masterpiece Painter
3rd year as a Best Pick
• Interior and exterior painting
• Color consultations
• Carpentry and wood repair
• Drywall repair
• Cabinet painting
• Faux and decorative finishes
• Wallpaper installation and removal
• Popcorn ceiling removal
• Garage floor painting
• Fence and deck painting and staining
Educational Content
that the entire surface is clean and dry. Exterior work includes repairing wood rot and fixing damaged siding. Primer and paint adhere best to clean, smooth surfaces, so good prep work is worth the cost.
• The estimates you consider should include the same scope of work and materials so you can make a fair comparison. Also check the quality of the paint in the estimate and the number of coats proposed.
• Make sure the painter you hire includes proper prep work in the estimate for your job. Preparing an area to paint involves patching holes, sanding patched areas and uneven spots, and ensuring
LICENSE INFORMATION
Companies are required to register as a Home Improvement Contractor with the Massachusetts Office of Consumer Affairs and Business Regulation. Scan for additional educational content ■ Arch Painting Inc.
• Choose a paint finish that fits the space being painted. Shinier finishes are durable and easy to clean, so choose high or semi-gloss for kitchens, window trim, doors, and bathrooms. Eggshell and matte finishes are best for low-traffic areas.
• If you are not sure of which paint color to use, ask for a color consultation. Another option is to buy small samples of colors you like and paint swatches on the walls.
• Quality matters. Cheaper paints are formulated differently from more expensive options, so they often require more coats to get the same result as higher-quality paints. The cost of paint is usually lower than the cost of labor, so cheap paint often means that the job will cost more in the end.
“We want to be known for exceptional results, work ethic, service, and knowledge. Our long-standing professional relationships and continuous growth are our testimony that we’re doing just that. We offer the attentiveness and accessibility of a small company with the capabilities of a larger company.” Joseph Giacalone | Owner & CEO
Services Offered: Arch Painting provides interior and exterior painting services for residential and commercial customers. The company also offers drywall repair; faux finishing; door refinishing; wallpaper hanging and removal; deck, fence, and interior surface staining; color consultations; rotten wood replacement; pressure washing; and carpentry services.
Warranty: All work is covered by a two-year warranty.
Company History: The local, family-owned-and-operated company has served the Boston area since 1997.
Distinctions: Arch Painting is an EPA Lead-Safe Certified Firm and a Massachusetts Lead-Safe Renovation Contractor.
Employee Information: Employees wear uniforms, drive marked vehicles, and undergo drug testing and background checks.
Additional Information: Arch Painting requires no money down or payment until a project is complete.
“If you’re looking for the best painters near you, Ulta Home is the company you can trust. With over 18 years of industry experience, we proudly serve the Greater Boston and Metro West community. We are committed to delivering quality work with honesty and integrity. We go above and beyond; your satisfaction is our priority.” Bruno Aragao | President
Services Offered: Ulta Home Improvements offers residential and commercial interior and exterior painting services. The company also offers cabinet refinishing; wallpaper removal; luxury vinyl plank, hardwood, and tile floor installation; hardwood floor sanding, refinishing, and custom staining; tiled backsplash, bathtub, shower stall, and fireplace hearth installation; and carpentry services. Ulta Home Improvements provides color consultations, free quotes, and financing options.
Warranty: Ulta Home Improvements offers a 100 percent customer satisfaction guarantee.
Company History: The locally owned company started in 2014. Ulta Home Improvements states that its core values and mission to serve every customer with excellence inform each job.
Additional Information: Ulta Home Improvements offers products by Sherwin-Williams, Benjamin Moore, Farrow & Ball, Fine Paints of Europe, and more.
Rating: 5.0 out of 5
Verified
“It is our goal to meet every expectation through our proven processes and ongoing client communications. We combine our highly skilled team of designers and craftsmen with homeowners’ visions to execute uniquely customized projects at the highest level of quality.” Tom Curren Companies
Services Offered: Tom Curren Companies provides painting services, including interior, exterior, cabinet, stucco, and deck painting; deck staining; house washing; door refinishing; popcorn ceiling removal; drywall repair; wallpaper removal; and free estimates.
Warranty: The company offers a five-year warranty on paint work and a one-year warranty on carpentry work.
Company History: The local, family-owned company was founded in 1986 by Tom Curren.
Distinctions: Tom Curren Companies is an EPA Lead-Safe Certified Firm, a member of the Certified Contractors Network (CCN), and won the 2023 Academy of Professional Painting Contractors Academy Award.
Employee Information: Employees drive marked vehicles.
Services Not Offered: The company does not provide roofing services.
Minimum Job: Projects begin at $1,500.
Rating: 4.4 out of 5
Verified
“Your property is our masterpiece. Your total satisfaction is our top priority, our most important goal, and the overall marker of our success. From start to finish, we will work with total transparency and put you first. Look forward to an efficient team of experts delivering the most beautiful, longest-lasting results in the business.” Rod Evangelista | Founder
Services Offered: Masterpiece Painter specializes in interior and exterior painting, cabinet painting, light carpentry, wallpaper removal, pressure washing, and rotten wood replacement. The company provides free estimates.
Warranty: Masterpiece Painter offers a two-year workmanship warranty.
Company History: The local company was founded in 2005 by Rodrigo Evangelista.
Distinctions: Masterpiece Painter is a Massachusetts Lead-Safe Renovation Contractor.
Employee Information: Employees wear uniforms and shoe covers and drive marked vehicles.
Services Not Offered: Masterpiece Painter does not hang wallpaper.
Minimum Job: A job minimum of $650 is required.
Rating: 5.0 out of 5
Verified Trade License(s) HIC 184091
Verified
Verified Workers’ Comp
■ Trutech Wildlife Service
2nd year as a Best Pick
■ Modern Pest Services
2nd year as a Best Pick
■ A1 Exterminators 978-878-3719
1st year as a Best Pick
• Pest control services
• Pest removal
• Pest exclusion services and repairs
• Scheduled pest treatments
• Termite protection
• Mosquito control services
• Eco-friendly options
• Disinfectant services
• Whole-house fumigation services
• Pest removal can be dangerous, especially if you’re dealing with stinging insects or live animals. Always call a professional to handle the issue.
• To avoid attracting pests indoors, don’t let food, drinks, or pet food sit out overnight. Stack firewood on blocks or a concrete pad away from your foundation, and clear debris from your yard. Termites need moisture to breed, so keep gutters and downspouts clear. Have leaks repaired promptly and watch for dripping outdoor faucets, puddling, or damp areas around the foundation.
• Many pest control companies take a comprehensive approach to pest problems. This means that the exterminator will use natural pesticides and humane traps or pest exclusion methods first. If needed, they will also use synthetic pesticides, but carefully and sparingly. This holistic approach to pest management is effective and safer for the environment.
• Once pests are gone, their entry points should be sealed. Your exterminator will find where the pests got in, identify other potential entry points, and offer ways to prevent the issue in the future.
• Discourage mosquitoes and other outdoor pests by taking steps like dumping out standing water, caulking foundation cracks, and filling open tree holes with sand. Add these tasks to your normal yard maintenance routine to make them a habit.
• Don’t use insecticides on bees and wasps. While their stings hurt and can be dangerous, these pollinators are vital to our ecosystem. A pest control professional will know how to safely and humanely control the swarm and move the nest.
Companies are required to hold a Commercial Applicator Certification with the Massachusetts Department of Agricultural Resources.
Scan for additional educational content
“Established in 1984, Trutech Wildlife Service has 41 years of experience and has become one of the largest wildlife removal companies. While providing quality solutions, we protect our customers from hazards of wildlife in their homes and businesses while ensuring animals are removed in a humane and ethical manner.” Company Representative
Services Offered: Trutech Wildlife Service specializes in pest control services for mice, rats, mosquitoes, stinging insects, squirrels, snakes, bats, birds, raccoons, skunks, groundhogs, moles, and more. In addition, Trutech performs dead animal removal, attic cleanup, exclusion repairs, and preventative services.
Warranty: Trutech Wildlife Service warranties all full exclusions for one year and offers renewable warranties after the first year for continual protection and peace of mind.
Company History: Trutech has been in the wildlife removal industry for 41 years and operates in over 50 locations.
Distinctions: Trutech is a National Pest Management Association (NPMA) and a National Wildlife Control Operator Association (NWCOA) member.
Services Not Offered: The company does not provide services for domestic animals, termites, or bedbugs.
Rating: 4.5 out of 5
Trade License(s) CC-0032184
Verified General Liability Insurance
Verified Workers’ Comp Best Pick Guaranteed
“We are so proud to be named one of the best pest control companies in the United States. This recognition is a testament to the dedication and expertise of our team, who work tirelessly to ensure our clients’ safety. We remain committed to delivering exceptional service and setting industry benchmarks for quality and innovation.” David Lock | President
Services Offered: Modern Pest Services offers a tri-annual residential pest control program with a 100 percent satisfaction guarantee, unlimited callbacks, and minimal pesticide exposure. Services include comprehensive inspection, targeted treatment, and preventative measures. The company also offers mosquito control, termite control, and proprietary eco-friendly HomeCare Green options.
Warranty: 100 percent satisfaction guaranteed.
Company History: Modern Pest Services was founded in 1945.
Distinctions: Modern Pest Services was recognized on The Spruce’s Best Pest Control Services of 2024 list and on Forbes Home’s Best Pest Control Companies of 2024 list.
Additional Information: Same-day and next-day appointments are available for qualifying treatments.
Rating: 4.1 out of 5
Verified Trade License(s) CC-0047799
Verified
“A1 Exterminators has over 65 years of experience in the pest control industry. As a family-owned business servicing Boston, Cape Cod, New Hampshire, and Southern Maine, we work to provide the best pest control service on the market. Our highly trained technicians offer superior pest control programs with state-of-the-art equipment.” Mike Givlin | President
Services Offered: A1 Exterminators specializes in pest control and extermination services for residential and commercial customers. Services target pests including ants, carpenter ants, bedbugs, spiders, cockroaches, stinging insects, fleas, mosquitoes, ticks, termites, rodents, and nuisance wildlife. The company uses Integrated Pest Management (IPM) techniques and offers eco-friendly pest control products and services as well as pest prevention plans. A1 Exterminators offers free estimates.
Warranty: The company guarantees 100 percent customer satisfaction.
Company History: The local business was established in 1953.
Employee Information: Employees drive marked vehicles, wear uniforms and shoe covers, and undergo background checks and drug testing.
Rating: 4.6 out of 5
Verified Trade License(s)
CC-0026133
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
10th
• General plumbing installation, replacement, maintenance, and repairs
• Plumbing remodeling services
• Water heaters
• Toilets, faucets, and fixtures
• Garbage disposals
• Drain cleaning
• Water and sewer line repair and replacement
• Septic services
• Sump pumps
• Low water pressure can signal a water line problem or sediment buildup. Test the water pressure at the faucets, then remove faucet aerators to look for sediment. Also check for a full swirl of water as a sink or basin drains.
• Most drain clogs are avoidable. Cover drains with screens, and don’t pour grease down the kitchen sink. Chemical drain cleaners can weaken pipes with repeated use, so try to avoid them.
• The Gas Appliance Manufacturers Association recommends setting your water heater no higher than 120 to 125 degrees Fahrenheit for safety.
• Know the location of the main water shutoff valve for your house. This valve is usually indoors, near the water heater or wherever utility supply lines enter the house.
• Frost-proof outside spigots can prevent costly repairs. The spigot’s valve is installed deep in the wall, which keeps the water in the pipe from freezing.
“Our goal is for every job to be performed extremely well by friendly, considerate, highly trained professionals. That’s why so many of our customers say, ‘We love your people.’” Craig Chartier | Owner
Services Offered: Heritage Home Service installs, maintains, and repairs plumbing fixtures and water heaters for residential customers. In addition to performing heating, cooling, and electrical work, the company provides services related to drain and sewer line repair. Heritage Home Service offers virtual visits through video conferencing that connect the homeowner with a professional who offers free quotes for non-urgent problems, services, or future projects.
Warranty: Heritage Home Service offers a one-year warranty on service and installation.
Company History: The second-generation, family-owned-and-operated company was founded in 1986.
Employee Information: Employees wear uniforms.
Additional Information: Heritage Home Service sells and services many brands of plumbing equipment.
Minimum Job: A dispatch fee of $89 is charged if no work is performed.
“What sets our company apart is our delivery of consistent, world-class service. We are believers in continuous improvement for the betterment of our customers. We promise to fulfill the needs of every customer with a sense of urgency, aiming for the gold standard of ‘fixing it right, right away, today.’”
Services Offered: Winters Home Services repairs and installs plumbing equipment for residential customers. The company also performs work on water heaters and provides services related to heating and cooling systems as well as air quality control.
Warranty: The company offers various warranties on parts and labor as well as manufacturers’ warranties.
Company History: Winters Home Services is a local company that was founded in 1995.
Employee Information: Employees must meet the company’s professional qualifications in addition to undergoing background checks and drug testing. Technicians arrive in uniforms and marked vehicles, and homeowners are sent a bio and photo prior to service.
Additional Information: The company sells and services most brands of plumbing equipment, including Rinnai, Navien, A. O. Smith, State Water Heaters, KOHLER, Toto, and American Standard.
Tim Flynn | President
of 5
“For years, the plumbers and certified HVAC technicians at Papalia Home Services have dedicated themselves to providing the highest level of plumbing, heating, and air conditioning services available. We are committed to customer satisfaction, and no job is out of our scope, from drain cleaning to HVAC installation and repair.” Jim Papalia | Founder
Services Offered: Papalia Home Services provides a wide variety of residential and light commercial plumbing services, including repair, replacement, and installation of water heaters, boilers, toilets, faucets, sump pumps, bath tubs, and pipes. The company also offers drain cleaning and clog removal. Technicians are available seven days a week. In addition, Papalia Home Services offers maintenance plans as well as flexible financing programs.
Warranty: The company provides labor warranties as well as limited manufacturer warranties on all products and materials installed by the company. The company guarantees customer satisfaction.
Company History: The company has provided “Good Clean” service to MetroWest homeowners since 1990.
Employee Information: Employees wear uniforms and shoe covers, drive marked vehicles, and undergo background checks.
“We’re committed to offering honest answers to all of your plumbing, heating, cooling, electrical, and drain cleaning questions, and we provide cost-effective, permanent solutions as well as reliable 24/7 live customer service to keep your home healthy and safe.” Fred Webster, Jr. | Owner
Services Offered: MillTown is a full-service residential and commercial plumbing contractor. Services include repair, maintenance, and installation of conventional, indirect, and tankless water heaters; plumbing fixtures; sewers; drains; gas lines; burst or frozen pipes; water filtration systems; and more.
Warranty: Installations and replacements have a one-year parts-andlabor warranty. Customer satisfaction is guaranteed.
Company History: The local, family-owned-and-operated company was founded in 1979.
Distinctions: MillTown is fully licensed and insured.
Employee Information: Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Services Not Offered: The company does not repair washing machines, dryers, dishwashers, well pumps, or water softeners.
Rating: 4.8 out of 5
Verified Trade License(s) 2255 Verified
Verified
“As a local, family-owned-and-operated business for over 30 years, our service is where we shine. We are truly committed to providing customers with the utmost professional experience. Our technicians are skilled and experienced in handling your home’s needs, and we take pride in completing our work down to the very last detail.” Ryan Williams | President
Services Offered: 128 Plumbing, Heating, Cooling & Electric specializes in tankless and standard hot water heaters and high-efficiency hot water solutions. 128 services, repairs, and installs boilers, piping, faucets, toilets, sinks, showers, garbage disposals, sump pumps, and heating systems. 128 also offers pipe lining, drain line camera inspections, drain cleaning, sewer repair, oil-to-gas conversions, sewer certifications, water filtration, water testing, service plans, financing options, up-front pricing, free consultations on HVAC equipment, and HVAC and electrical services.
Company History: 128 started in 1992 and remains locally and independently owned with a whole-home approach toward services and installations.
Distinctions: 128 is a Mass Save Heat Pump Installer, a Mitsubishi Diamond Elite Contractor, a Bosch ABC Accredited Contractor, a Navien Service Specialist, and an American Standard Customer Care Dealer.
4.9 out of 5
“We have been serving the area since 2010, and our goal at Super Service Today Inc is to establish personal, long-term relationships with our customers. When we work in your home or business, your property is treated as if it were our own. You can feel comfortable welcoming our licensed, bonded, and insured technicians into your home.” Tim White | GM
Services Offered: Super Service Today Inc is a full-service residential and commercial plumbing company. The company’s services include plumbing repair work and inspections, water heaters, gas line work, sump pumps, and water quality solutions. Super Service Today also offers drain and sewer services, basement waterproofing, and HVAC services. The company offers 24/7 emergency service and financing options.
Warranty: Super Service Today Inc offers a 100 percent satisfaction guarantee.
Company History: The local company was established in 2010.
Employee Information: Uniformed employees drive marked vehicles and undergo background checks and drug testing.
Rating: 4.6 out of 5
Verified
• Roof installation and replacement
• Roof repair and maintenance
• Fascia and soffit repair
• Roof inspections
• Storm damage assessments
• Roof ventilation is critical. Without it, hot air will become trapped in your attic and strain your HVAC system, among other problems. Roof replacement is an ideal time to improve ventilation. Ridge vents and soffit vents are a great, cost-effective solution.
• Most roof leaks are caused by failed or improperly installed flashing. These leaks can sometimes be fixed with caulking, but for a long-term fix, the flashing will need to be completely removed and replaced.
• Try to minimize roof traffic. Contractors working on other parts of your house can damage the roof if they aren’t careful. For example, a gutter or window cleaning contractor shouldn’t use any type of nailed bracing on a pitched roof. They could accidentally nail into the roof, which increases the chances of a leak in that spot.
• Normal settling of the house can make shingles look wavy. You may also see waves if new shingles were installed over existing shingles. Rotted decking can also cause a wavy look, as can asphalt shingles that haven’t completely bonded. Time and warm weather will fix waves caused by shingles that haven’t fully adhered.
“At UHE, we understand the needs of New England homes because we are New Englanders. We use products made for New England as well as the latest technology and equipment to increase efficiency and improve quality. Our friendly and knowledgeable team is passionate about our craft and helping you love your home again.” John Dudley Jr. | President
Services Offered: United Home Experts (UHE) installs and replaces asphalt and architectural shingles, flat roofs, composite roofs, and seamless gutters. The company is the exclusive installer of the LeakProof Roof asphalt roofing system. UHE also installs siding, windows, and doors and offers full-service painting services.
Warranty: UHE offers limited lifetime manufacturer, labor, and workmanship warranties.
Company History: UHE started in 1998 and is family owned and operated.
Distinctions: UHE is an Owens Corning Platinum Preferred Roofing Contractor, ranked among the Boston Globe’s Top Places to Work, and is a MetroWest Daily News Best of the Best award winner.
Employee Information: Uniformed employees drive marked vehicles and undergo background checks.
Additional Information: The company offers free estimates and financing options.
“When I was a young boy, my father told me to always treat people like family, always do what you’ve promised, do it right the first time, and make sure everything you do is by the book. I’m proud to say that GF Sprague has been working by these values since the company started in 1969.” Gerald
Sprague | Founder
Services Offered: GF Sprague repairs, maintains, replaces, and installs roofs for residential customers. The company offers slate, copper, asphalt, composite, metal, flat, wood shake, and synthetic roofs. GF Sprague also installs, repairs, and replaces gutters.
Warranty: GF Sprague honors manufacturers’ warranties and offers the “Forever Warranty,” which is a lifetime transferable workmanship warranty.
Company History: The company started in 1969.
Distinctions: GF Sprague won a 2024 GuildQuality Guildmaster Award and was named Company of the Year in 2011 by the Certified Contractors Network.
Employee Information: Employees wear uniforms, drive marked vehicles, and undergo background checks. The company trains employees through its “Green to Gold” mentoring program, pairing apprentices with experienced technicians.
Services Not Offered: Roof cleaning is not offered.
Rating: 4.8 out of 5
Verified Trade License(s) HIC 211004, CS-116075
Verified General Liability Insurance
Verified Workers’ Comp Best Pick Guaranteed
“Founded in 1945 and led by three consecutive generations of family, the NEWPRO team is committed to a worry-free, hassle-free home improvement experience. Our customer-first mindset and innovative tools and technologies have helped us earn our reputation as New England’s leading home remodeling partner.” Anthony Cogliani | President & CEO
Services Offered: NEWPRO offers complete residential roof replacement systems with asphalt, composite slate, and metal roofing options. Other services include siding, window, and door replacement; LVP flooring; bathtub and shower systems; tub-to-shower conversions; and walk-in showers.
Warranty: NEWPRO offers various material and workmanship warranties, including the 50-year Platinum Protection roofing warranty offered only by Owens Corning Platinum Preferred contractors.
Company History: NEWPRO was founded in Woburn, MA in 1945 and has been family operated for three generations.
Distinctions: NEWPRO is an Owens Corning Platinum Preferred Contractor. The company has been accredited by the BBB for over 50 years.
Employee Information: Employees wear uniforms, drive marked vehicles, and pass background checks.
4.5 out of 5
Trade License(s) HIC 146589, CS-110763
Verified General Liability Insurance
Verified Workers’ Comp Best Pick Guaranteed
“Founded in 2005, Capital Construction Contracting is an award-winning exterior contracting specialist. We pride ourselves on fantastic customer service and top-notch craftsmanship. We are a trusted business throughout the Greater Boston area, and we would love the opportunity to prove our dedication to you!” David Arrowsmith | Owner & President
Services Offered: Capital Construction Contracting is an exterior home improvement company. Capital specializes in all types of roof systems, repairs, and replacements, including asphalt shingle, slate, copper, and EPDM rubber roofs. The company also provides siding, windows, and entry doors. Free estimates and zero-percent financing are available.
Warranty: Capital Construction Contracting honors the GAF Golden Pledge Limited Warranty and Weather Stopper System Plus Limited Warranty.
Company History: The family-owned-and-operated company was started in 2005.
Distinctions: Capital Construction is a GAF Master Elite Roofing Contractor, A+ rated and accredited with the BBB, a member of the Greater Boston Chamber of Commerce, and a ten-year member of CCN.
Employee Information: Employees wear uniforms, drive marked vehicles, and are background checked.
Rating: 4.3 out of 5
Verified Trade License(s) HIC 172146, CS-090743
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
“For eight decades, Long Home Products has helped families enjoy safer, more beautiful homes. Quality products, outstanding craftsmanship, and dedication to customer satisfaction are at the core of our philosophy. We work with customers to make home improvement projects affordable with competitive rates and payment plans.” John
DePaola | CEO
Services Offered: Long Home Products specializes in asphalt shingle, metal, flat, luxury shingle, and designer roof replacement and installation. The company also offers tub-to-shower conversions; shower and bathtub replacement; double-hung, casement, awning, bow, and bay windows; entry, patio, and storm doors; and free estimates.
Warranty: Long Home offers a 50-year transferable warranty on roofing, a 50-year warranty on baths, and a lifetime window warranty.
Company History: The company started in 1945.
Distinctions: Long Home is a CertainTeed SELECT ShingleMaster.
Employee Information: Employees wear uniforms and shoe covers, drive marked vehicles, and undergo background checks and drug testing.
Services Not Offered: Repair services are not offered.
Minimum Job: A three-window minimum is required.
4.7 out of 5
Trade License(s) HIC 187510, CSSL-106187 Verified General Liability Insurance
Verified Workers’ Comp Best Pick Guaranteed O’LYN
“Earning your trust for 51 years. O’LYN Roofing has cultivated a reputation of excellence. You can trust we will do it right the first time. We are passionate about our core values, which include honesty, integrity, and providing exceptional service from first point of contact to job completion.” Michael
Olen | Owner
Services Offered: O’LYN Roofing specializes in several types of roof systems and roof replacement. The company offers asphalt shingle, rubber, slate, cedar shake, and copper roofs as well as roof cleaning. O’LYN Roofing installs skylights, ice melt systems, and many types of gutters, including aluminum, fiberglass, copper, and wood. O’LYN Roofing provides free estimates. Financing is available.
Warranty: The company offers industry-leading warranties, including lifetime and workmanship warranties.
Company History: The local company was established in 1974 by Michael Olen.
Distinctions: O’LYN Roofing is an Owens Corning Platinum Preferred Contractor and winner of the Owens Corning 2015 Spirit Award.
Employee Information: Uniformed employees drive marked vehicles and are background checked.
Rating: 4.8 out of 5
Verified Trade License(s) HIC 101297, CS-020116
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
• Siding installation
• Siding replacement and repair
• Vinyl and insulated vinyl siding
• Fiber cement siding
• Engineered wood siding
• Cedar siding
• Exterior home remodeling and renovation
• Signs that you need to replace your siding include warped planks, rotten areas, holes, bubbling paint, and persistent mold or mildew growth.
• Siding replacement takes one to two weeks, and exterior painting takes two to four days. Before siding work begins, remove art and wall hangings and move furniture toward the middle of the room.
• Find out if your homeowners’ association has restrictions on siding materials, styles, and colors. The homeowners’ association may also have guidelines about remodeling projects that you and the contractor will need to follow.
• With proper installation and maintenance, most siding products will last decades. Fiber cement, composite, and vinyl siding are easy to maintain and typically need only an annual rinse to wash away dirt and grime.
• Request estimates from several contractors, but don’t make your decision only on price. Hire an experienced, reliable contractor that offers robust warranties. Siding can be installed year round, but it’s typically easier in moderate temperatures.
“At UHE, we understand the needs of New England homes because we are New Englanders. We use products made for New England as well as the latest technology and equipment to increase efficiency and improve quality. Our friendly and knowledgeable team is passionate about our craft and helping you love your home again.” John
Dudley Jr. | President
Services Offered: United Home Experts (UHE) installs composite, fiber cement, cedar, vinyl, and insulated vinyl siding for residential and commercial customers. UHE is the exclusive installer of the GorillaPlank Siding System. The company also installs roofing, windows, and doors and offers full-service painting services.
Warranty: UHE offers manufacturer and workmanship warranties.
Company History: UHE started in 1998 and is family owned and operated.
Distinctions: UHE, an Owens Corning Platinum Preferred Roofing Contractor, ranked among the Boston Globe’s Top Places to Work, and is a MetroWest Daily News Best of the Best award winner.
Employee Information: Employees wear uniforms, drive marked vehicles, and are background checked.
Additional Information: The company offers free estimates on replacements and financing options.
“Founded in 1945 and led by three consecutive generations of family, the NEWPRO team is committed to a worry-free, hassle-free home improvement experience. Our customer-first mindset and innovative tools and technologies have helped us earn our reputation as New England’s leading home remodeling partner.” Anthony Cogliani | President & CEO
Services Offered: NEWPRO offers NEWPRO’s Energy Wall Siding Systems, EcoMax and SuperMax Vinyl Siding, and UltraMax Composite Siding engineered for energy efficiency and durability combined with designs like composite stone, shakes, half rounds, and more.
Warranty: The company offers various warranties on materials and workmanship.
Company History: NEWPRO was founded in Woburn, MA in 1945 and has been family operated for three generations.
Distinctions: NEWPRO has been accredited by the BBB for over 50 years and holds an A+ rating. The company was named one of the Boston Business Journal’s Best Places to Work 2024.
Employee Information: Employees wear uniforms, drive marked vehicles, and pass background checks.
Additional Information: NEWPRO is a Progressive Foam Preferred Contractor.
Rating: 4.5 out of 5
Verified
HIC 146589, CS-110763 Verified
Verified
“Founded in 2005, Capital Construction Contracting is an award-winning exterior contracting specialist. We pride ourselves on fantastic customer service and top-notch craftsmanship. We are a trusted business throughout the Greater Boston area, and we would love the opportunity to prove our dedication to you!” David Arrowsmith | Owner & President
Services Offered: Capital Construction Contracting is an exterior home improvement company specializing in James Hardie fiber cement siding and premium Alside vinyl siding. The company also installs entry doors, windows, and full roof replacement projects. Free estimates and zeropercent financing are available.
Warranty: Capital Construction Contracting honors comprehensive James Hardie warranties.
Company History: The family-owned-and-operated company was started in 2005.
Distinctions: Capital Construction Contracting is a James Hardie Elite Preferred Contractor, a GAF Master Elite Roofing Contractor, A+ rated and accredited with the BBB, a member of the Greater Boston Chamber of Commerce, and a ten-year member of CCN.
Employee Information: Employees wear uniforms, drive marked vehicles, and are background checked.
4.3 out of 5
Trade License(s) HIC 172146, CS-090743
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
“Since 2011, DaBella has grown to become one of the largest home improvement services companies in the United States. With 39 offices in 15 states, we’re striving to transform home improvement services. We work with you to create value in your home by providing outstanding service and premium products.” Donnie McMillan, Jr. | CEO
Services Offered: DaBella offers fiber cement and vinyl siding installation and replacement for residential customers. Siding brands include James Hardie and Alside. The company also installs and replaces roofs and windows.
Warranty: DaBella offers the James Hardie 30-year limited warranty, the Alside lifetime limited warranty, and a labor warranty on all work performed.
Company History: The family-owned-and-operated company was founded in 2011.
Distinctions: DaBella is a James Hardie Elite Preferred Contractor and a GAF Master Elite Roofing Contractor. The company has received the GuildQuality Guildmaster Award for multiple years and received the GAF Three Star President’s Club Award in 2018.
Employee Information: Employees wear uniforms and undergo background checks.
Rating: 4.3 out of 5
Verified Trade License(s) HIC 198118, CS-119210
Verified
Verified
Comp
“It is our goal to meet every expectation through our proven processes and ongoing client communications. We combine our highly skilled team of designers and craftsmen with homeowners’ visions to execute uniquely customized projects at the highest level of quality.” Tom Curren Companies
Services Offered: Tom Curren Companies specializes in the installation of wood siding and gutters. The company also offers general carpentry services, carpentry inspections, window and door installation, and garden fences. Free estimates are offered.
Warranty: The company offers a five-year warranty on paint work and a one-year warranty on carpentry work.
Company History: The local, family-owned company was founded in 1986 by Tom Curren.
Distinctions: Tom Curren Companies is an EPA Lead-Safe Certified Firm, a member of the Certified Contractors Network (CCN), and won the 2023 Academy of Professional Painting Contractors Academy Award.
Employee Information: Employees drive marked vehicles.
Services Not Offered: The company does not provide roofing services.
Minimum Job: Projects begin at $1,500.
Rating: 4.4 out of 5
Verified Trade License(s)
“When I was a young boy, my father told me to always treat people like family, always do what you’ve promised, do it right the first time, and make sure everything you do is by the book. I’m proud to say that GF Sprague has been working by these values since the company started in 1969.” Gerald Sprague | Founder
Services Offered: GF Sprague installs, replaces, and repairs siding for residential customers. The company offers energy-efficient vinyl siding, cedar siding, and stucco cladding. Other services include roofing, gutters, and windows.
Warranty: GF Sprague honors manufacturers’ warranties and offers the “Forever Warranty,” which is a lifetime transferable workmanship warranty.
Company History: The company started in 1969.
Distinctions: GF Sprague won a 2024 GuildQuality Guildmaster Award and was named Company of the Year in 2011 by the Certified Contractors Network.
Employee Information: Employees wear uniforms, drive marked vehicles, and undergo background checks. The company trains employees through its “Green to Gold” mentoring program, pairing apprentices with experienced technicians.
Rating: 4.8 out of 5
Verified
License(s) HIC 211004, CS-116075
Verified
Verified
Pick Reports recommends:
10th year as a Best Pick ■
6th year as a Best Pick
■
3rd year as a Best Pick
COMMON WATER, MOLD, FIRE & STORM DAMAGE RESTORATION SERVICES
• Water damage restoration
• Water extraction
• Structural drying
• Mold remediation
• Smoke damage restoration
• Fire damage restoration
• Carpet removal and cleaning
• Odor removal
• Reconstruction services
• Personal property packing, evaluation, and restoration
• Disaster recovery companies often offer 24/7 emergency services, so you can get help quickly. Be sure to also reach out to your home insurance agent as promptly as possible. Your insurance agent will explain what your policy covers and how much you can expect to pay out of pocket for repairs.
• Let your insurance company and restoration team know if you have photos or videos of your belongings from before the disaster. This documentation helps with the accuracy of the claim and the restoration work.
• It takes about three to five full days for a structure to dry completely, with the proper equipment. Although the affected area may seem dry, there is often hidden moisture that should be resolved before restoration work begins.
• If the damage is the result of a large-scale natural disaster, your insurance company may be handling many claims at once. The volume of claims can mean that an adjuster might not be able to get to you immediately. Nonetheless, most insurance policies require you to prevent further damage to your property to maintain your coverage. A restoration company can help you meet this requirement.
• Smoke damage leaves behind soot and odor. Soot must be thoroughly cleaned before a house is suitable for occupation. In some cases, flooring, drywall, and insulation may need to be replaced to get rid of the odor completely.
Companies are required to register as a Home Improvement Contractor with the Massachusetts Office of Consumer Affairs and Business Regulation and must hold a Construction Supervisor License issued by the Massachusetts Department of Public Safety.
Scan for additional educational content
“ServiceMaster is one of the largest and most respected businesses in the country, and we are dedicated to providing outstanding service, quality, and customer satisfaction no matter what type of disaster you may face.”
Dan Noyes & Chris Carey | CEO & President
Services Offered: ServiceMaster Disaster Associates, Inc., provides 24-hour mold remediation, water removal, water damage mitigation, reconstruction, structural drying, decontamination, and emergency services to residential and commercial customers.
Warranty: The company offers a warranty on all work for up to one year, and some products carry up to a ten-year manufacturer’s warranty.
Company History: ServiceMaster was founded in 1989.
Distinctions: ServiceMaster is certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and employs an Institute for Environmental Education (IEE) Lead-Safe Renovator Supervisor. The company is a member of the IAQA.
Employee Information: Employees wear uniforms, drive marked vehicles, and undergo background checks.
Rating: 4.4 out of 5
Verified Trade License(s) HIC 157421, CS-110437
Verified General Liability Insurance
Verified Workers’ Comp
“When every second matters, call RestorePro. We are a locally owned and operated full-service cleaning and restoration company. We are available 24 hours a day, 7 days a week. RestorePro is dedicated to providing the best service in the industry, exceeding expectations, and standing by our work.” Brian Bilowz | President
Services Offered: RestorePro offers water damage restoration, flood services, fire and soot cleaning, sewage cleanup, and mold remediation services. The company specializes in water restoration from frozen and broken pipes, leaky roofs, and sewage backups. Once mitigation and remediation work is complete, the company also offers general contracting services. RestorePro provides free estimates.
Warranty: The company offers a 100 percent customer satisfaction guarantee.
Company History: RestorePro was founded in 1997.
Distinctions: The company is an IICRC Certified Firm.
Employee Information: Employees drive marked vehicles, wear uniforms, and undergo background checks and drug testing.
Services Not Offered: The company does not offer roof repair.
Rating: 4.3 out of 5
Verified
License(s) HIC 167789, CS-113854 Verified
Verified
AirCare Environmental Services, Inc
“AirCare Environmental Services has been working hard for nearly 30 years to provide exceptional customer service.” Michael Grifone | President
Services Offered: AirCare Environmental Services provides emergency water removal, water damage mitigation and restoration, mold remediation, structural drying, reconstruction services, decontamination, deodorization, sanitization, fire and smoke cleaning, and content packout and cleaning. The company also offers residential and commercial air duct cleaning. All estimates are free.
Warranty: AirCare Environmental Services offers a one-year warranty on all workmanship.
Company History: AirCare Environmental is a local company established in 1996.
Distinctions: AirCare Environmental Services is an IICRC Certified firm, an EPA Lead-Safe Certified firm, and is a member of NADCA.
Employee Information: Uniformed employees drive marked vehicles and undergo background checks.
Minimum Job: A $1,000 job minimum is required.
Rating: 4.9 out of 5
Verified Trade License(s) HIC 184776, CS-059240
Verified General Liability Insurance
Verified Workers’ Comp Best Pick Guaranteed
Don’t forget about lighting as you start a home update project. New, energy-efficient fixtures and smart bulbs can make a world of difference in the feel of a space.
■ Groundworks
1st year as a Best Pick
• Basement waterproofing
• Foundation waterproofing
• Moisture and humidity control systems
• Interior and exterior drainage systems
• Crawl space sealing
• Basement and crawl space water problems are usually caused by hydrostatic pressure, or water in the soil pushing against the walls or floor of the basement or crawl space. Eventually, water leaks into the space. Hydrostatic pressure can be caused by poor grading, defective or clogged gutters and downspouts, and failed footing drains. A high “false” water table combined with poor soil drainage can also cause hydrostatic pressure. This happens when the water accumulates in loose soil, creating an artificially high water table. If the water doesn’t drain from the soil, it can eventually seep into below-grade sections of the house.
• The fix for a water intrusion issue involves a few systems and tools. First, check that the gutters and downspouts are clear and installed correctly. Foundation cracks should be sealed. Cement block walls and mortar joints are susceptible to leakage. Sealing and waterproofing these elements helps prevent ongoing issues.
• Your waterproofing contractor may also recommend a drainage system. Drainage systems can be installed around the exterior or interior perimeter of your house. In either case, the project involves a lot of digging. Interior drainage system installation usually means that the basement or crawl space floor will be dug up to create trenches for the drain lines. Fortunately, waterproofing experts know how to do this efficiently while minimizing the mess.
• If the primary cause of your water intrusion problems is foundation cracks, your contractor might recommend the injection method as a fix. This method seals cracks in a house foundation with an epoxy or polyurethane material. Once the entire crack is full of epoxy or polyurethane, the repair is complete. This solution doesn’t work for every case, but a waterproofing contractor can tell you whether injection will work for your situation.
• Sump pumps are common additions to waterproofing and drainage systems. If your system includes a sump pump, be sure to have it inspected and maintained annually so it will work when you need it. Remember that sump pumps do not work without a power source. If you have frequent power outages, ask your contractor about a battery-backup sump pump.
Companies are required to register as a Home Improvement Contractor with the Massachusetts Office of Consumer Affairs and Business Regulation.
Scan for additional educational content
“Our mission is to protect, improve, and repair our customers’ greatest asset: their home.” Matt Malone | CEO
Services Offered: Groundworks specializes in residential foundation repair, basement waterproofing, crawl space repair, and concrete repair and lifting. The company offers financing options and free estimates.
Warranty: Groundworks provides a life-of-the-structure warranty on all new installations and a five-year warranty on concrete lifting.
Company History: The local company was established in 2016.
Distinctions: Groundworks is A+ Rated with the BBB.
Employee Information: Employees wear uniforms and shoe covers and undergo background checks.
Services Not Offered: Groundworks does not install new foundations or pour concrete.
Rating: 4.7 out of 5
Verified Trade License(s) HIC 174081
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
“I think Best Pick Reports is a good service.”
–Nancy G. | Deerfield, IL
■ Trutech Wildlife Service 978-296-5558
7th year as a Best Pick
■ Modern Pest Services 978-813-4673 2nd year as a Best Pick
• Wildlife removal
• Wildlife management
• Exclusion services and repairs
• Humane removal and control of birds, rats, squirrels, snakes, bats, opossums, raccoons, skunks, coyotes, foxes, gophers, and more
• Dead animal removal
• Space deodorization
• Insulation removal and replacement
• General pest control
• Wild animals enter your home looking for shelter and safety, and they don’t take kindly to being evicted. They may bite or scratch out of fear. Always call a professional to handle the issue. Wildlife removal specialists know how to safely and humanely remove nuisance animals.
• Reputable wildlife removal companies use humane methods of animal control. In most cases, nuisance wildlife is captured using humane live traps. Once the animal is captured, state regulations largely dictate the next steps. In some cases, the animal must be released in the same area in which it was captured. In others, the animal may be relocated elsewhere.
• Mice and rats live in groups and multiply rapidly. If you see one, it is likely that you have many more. Getting rid of mice and rats usually involves baiting and trapping them, removing them, and then preventing their reentry by finding and sealing up all gaps larger than a dime.
• Once the animal has been removed, it is important to seal the entry points they used so more pests do not enter the home. These exclusion repairs are essential to resolving the problem. Your technician will do a thorough inspection to determine the pest’s point of entry, identify other potential points of entry, and recommend methods to prevent reentry of other unwanted pests in the future.
• Exclusion work often includes tasks like installing a chimney cap, sealing gaps at the fascia and around vents and pipes, and patching siding holes. To finish up the exclusion work, trim any tree limbs overhanging your roof and prune shrubs that grow too close to the house. If you have bird feeders in your yard, move them as far away from your house as possible. Don’t give birds reasons to get close to your house.
The state of Massachusetts does not issue or require a trade license for companies in this service category.
Scan for additional educational content
“Established in 1984, Trutech Wildlife Service has 41 years of experience and has become one of the largest wildlife removal companies. While providing quality solutions, we protect customers from the hazards of wildlife in their homes and businesses while ensuring animals are removed in a humane and ethical manner.” Company Representative
Services Offered: Trutech Wildlife Service handles nuisance wildlife that includes, but is not limited to, flying and gray squirrels, raccoons, rats, mice, chipmunks, snakes, bats, birds, skunks, groundhogs, moles, voles, and stinging insects. In addition to safe and humane wildlife removal, Trutech provides preventative recurring services, insulation replacement, dead animal removal, and exclusion services.
Warranty: Trutech warranties all full exclusions for one year and offers renewable warranties after the first year for continual protection and peace of mind.
Company History: For 41 years, Trutech has been a leader in the wildlife removal industry.
Employee Information: Employees must pass background checks and drug tests. The company’s technicians wear uniforms and drive marked vehicles.
Services Not Offered: The company does not provide services for domestic animals, termites, or bedbugs.
of
License(s) Not Required
“We are so proud to be named one of the best pest control companies in the United States. This recognition is a testament to the dedication and expertise of our team, who work tirelessly to ensure our clients’ safety. We remain committed to delivering exceptional service and setting industry benchmarks for quality and innovation.” David Lock | President
Services Offered: Modern Pest Services provides comprehensive wildlife removal solutions for homes and businesses, addressing property damage and health risks. Customized plans include trapping and removal, exclusion techniques, and attic clean-up. The company also handles bird issues and offers TAP Pest Control Insulation, with an annual extended warranty program available.
Warranty: 100 percent satisfaction guaranteed.
Company History: Modern Pest Services was founded in 1945.
Distinctions: Modern Pest Services was recognized on The Spruce’s Best Pest Control Services of 2024 list and on Forbes Home’s Best Pest Control Companies of 2024 list.
Additional Information: Some services have an estimate fee. A $99 inspection fee for wildlife services is applied to the total cost of the job.
4.1 out of 5
License(s) Not Required
Verified
Verified
■
8th
■
■
5th year as a Best Pick
■
1st year as a Best Pick
• Door installation and replacement
• Window installation and replacement
• Energy-efficient windows and doors
• Impact or storm windows and doors
• Vinyl, fiberglass, steel, aluminum, wood, and engineered wood windows
• Sliding glass, patio, and French doors
• Entryway and interior doors
• Wood, insulated steel, and fiberglass doors
• Nearly one-third of all residential energy loss occurs through windows and doors. The worst culprits are old, poorly insulated windows and doors. The windows and doors on today’s market are more energy efficient than ever, so if one of your goals is lowering your energy costs, replacing old windows and doors is smart.
• Multi-pane windows are more expensive than single-pane windows, but the energy savings over time typically outweighs the extra cost. The insulating gas, usually argon or krypton, that fills the space between the glass panes reduces the amount of heat transferred through the window.
• Different coatings applied to the glass pane during manufacturing can further reduce heat transfer. Low-emissivity (or Low-E) glass is manufactured with a very thin coating that reflects infrared light and UV rays from the sun, keeping your house cool in the summer.
• Fiberglass doors and windows are popular because of their durability, ease of maintenance, and energy efficiency. Wood doors and windows are elegant and classic, but they need regular maintenance to prevent rot and warping.
“For 33 years, Power Home Remodeling has been the most trusted name in exterior remodeling: trusted because we care about our products being energy efficient and cost effective; trusted because we value integrity, honesty, and true craftsmanship; and trusted because we believe in total customer satisfaction.”
Services Offered: Power Home Remodeling specializes in exterior remodeling services, offering roof and siding replacement, window and door replacement, and attic insulation.
Warranty: The company offers a limited lifetime warranty on window and door products in addition to a lifetime labor warranty on all products and services.
Company History: Established in 1992, Power Home Remodeling serves customers in 22 states nationwide and Washington DC.
Distinctions: Power currently ranks third on Qualified Remodeler’s 2023 Top 500 list and first among full-service remodelers. The company ranked first on Qualified Remodeler’s 2020 Home Improvement Professionals list. Power also ranks 13th on Fortune Magazine’s 2023 list of 100 Best Companies to Work For and appears on PEOPLE Magazine’s 2023 list of Companies That Care.
Adam Kaliner | Founding Partner
4.7 out of 5
General Liability Insurance
Workers’ Comp Best Pick Guaranteed
“At UHE, we understand the needs of New England homes because we are New Englanders. We use products made for New England as well as the latest technology and equipment to increase efficiency and improve quality. Our friendly and knowledgeable team is passionate about our craft and helping you love your home again.” John Dudley Jr. | President
Services Offered: United Home Experts (UHE) installs and replaces wood, fiberglass, and vinyl windows as well as entry and patio doors. The company also provides exterior and interior painting and roof and siding installations.
Warranty: UHE offers manufacturer and workmanship warranties.
Company History: UHE was founded in 1998 and is family owned and operated.
Distinctions: UHE is an Owens Corning Platinum Preferred Roofing Contractor, ranked among the Boston Globe’s Top Places to Work, and is a MetroWest Daily News Best of the Best award winner.
Employee Information: Uniformed employees drive marked vehicles and undergo background checks.
Additional Information: The company offers free estimates and financing options.
Rating: 4.7 out of 5
Verified Trade License(s) HIC 157108, CS-093790
Verified General Liability Insurance
Verified
“Founded in 1945 and led by three consecutive generations of family, the NEWPRO team is committed to a
hassle-free home improvement experience. Our customer-first mindset and innovative tools and technologies have helped us earn our reputation as New England’s leading home remodeling partner.” Anthony
Cogliani | President & CEO
Services Offered: NEWPRO offers energy-efficient replacement windows with double- and triple-pane options for a variety of budgets as well as sliding glass doors, French doors, and front entry door systems. Other services include roofing, siding, LVP flooring, bath and shower systems, and walk-in showers.
Warranty: NEWPRO offers warranties up to 50 years with transferability.
Company History: NEWPRO was founded in Woburn and has been family operated for three generations.
Distinctions: NEWPRO has been accredited by the BBB for over 50 years and holds an A+ rating. The company was named one of the Boston Business Journal’s Best Places to Work 2024.
Employee Information: Employees wear uniforms, drive marked vehicles, and pass background checks.
Additional Information: NEWPRO offers MaxSeries Windows made to withstand the New England climate.
4.5 out of 5
Trade License(s) HIC 146589, CS-110763 Verified General Liability Insurance Verified Workers’ Comp
Best
“We offer premium windows and doors specifically designed for the Massachusetts climate. All products are installed by highly skilled professionals and are covered by one of the most comprehensive warranties in the industry. We’re best known for the attention we pay to every detail.” Harley Magden | Cofounder & CEO
Services Offered: Window Nation installs custom vinyl windows and doors for residents of Massachusetts, New Hampshire, and Rhode Island.
Warranty: Window Nation offers a 100 percent customer satisfaction guarantee.
Company History: The family-owned company was founded in 2016.
Distinctions: The company is an EPA Lead-Safe Certified Firm. Window Nation was ranked 5th on Remodeling’s 2020 list of the largest replacement contractors in the US.
Employee Information: Employees wear uniforms and shoe covers and undergo background checks and drug testing.
Services Not Offered: The company does not install glass block or repair products that it did not install.
Minimum Job: A three-window minimum is required.
Rating: 4.5 out of 5
Verified Trade License(s) HIC 197968, CS-116396
Verified
Verified
“Renewal by Andersen is the premier window replacement division of Andersen Windows, a company with over 120 years of innovation in crafting high-quality windows. With our customer-centered experience and our commitment to quality and customer satisfaction, we stand by our work now and for years to come.” Nate
Hunter | General Manager
Services Offered: Renewal by Andersen offers replacement windows, entry doors, and patio doors in its proprietary Fibrex material, which is two times stronger than vinyl. Financing and free inspections are available.
Warranty: The Renewal by Andersen Products and Installation Transferable Limited Warranty includes 20 years on frames and glass, 10 years on parts and hardware, and 5 years on professional installation.
Company History: Renewal by Andersen was founded in 1995; the local branch has been serving the community for more than 20 years.
Distinctions: Renewal by Andersen is A+ Rated and Accredited with the BBB, a 2024 ENERGY STAR Partner of the Year - Sustained Excellence, and a 2024 Bob Vila Home Improvement Heroes award recipient. The company has more than 2,000 5-star reviews in Boston.
Employee Information: Employees drive marked vehicles, wear uniforms, and are background checked.
Rating: 4.9 out of 5
Verified Trade License(s) HIC170810, CS-090125
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
• Best Pick Reports, LLC, is a free reference for local homeowners that has informed home service buying decisions since 1997.
• Our mission is to create meaningful connections between service-based businesses and consumers by recognizing the best local providers and sharing these names with homeowners via free, easy to use, and trustworthy resources.
• We track businesses across dozens of home service categories and showcase Certified Best Pick companies in our semiannual report, which is posted online and mailed to homes in metropolitan communities across the nation.
• Our qualification process incorporates annual review analysis to ensure every Best Pick company maintains a high quality of workmanship and customer service.
• Our report features companies that have consistently received positive reviews from their customers, so you can be confident that they’ve been vetted by homeowners like you. We also verify that companies in our guide hold proper licenses and insurance.
• Companies cannot buy a good rating; they must earn it by having many satisfied customers and good reviews. Our extensive research makes us the most reliable resource for finding reputable home service companies.
• We know we’re not the only organization that rates home service providers. So what makes us different? In short, it’s our commitment to identifying the best companies through ongoing, verifiable research.
• We rely on a combination of customer surveys, Google reviews, proper insurance and licenses, and company financial data to inform our ratings.
• We’ve spent over 25 years refining the way we do research so that our ratings remain exceptionally reliable.
• Another way we’re different: companies cannot buy their way into our report. We do not sell advertising space, improved ratings, or better placement in our report; instead, companies are listed in order based on their longevity as a Certified Best Pick company.
• Inclusion is by invitation alone, and that invitation is extended only if a company has met our strict qualifying criteria.
• In the same way that homeowners benefit from Best Pick Reports, qualifying companies also benefit from the promotion, which creates a win-win environment for the company and potential customer.
• Most participating companies pay a fee each time they receive a new customer from Best Pick Reports, though some companies instead pay a percent of the completed job amount. These payments cover the cost of our vetting process and allow us to distribute our publication at no cost to homeowners.
• For each Best Pick Reports publication, we conduct independent consumer satisfaction surveys every year with homeowners who had firsthand experience with home service providers. If needed, we also analyze Google reviews.
• Our internal surveying is an independent process conducted through our own phone surveying platform or through our sister research company GuildQuality, an industry leader in consumer satisfaction surveying.
• We develop a company’s rating according to the survey and review data we have about that company spanning the past three years; the company’s financial standing; and proper insurance and licenses, which we verify through the issuing bodies.
• Every Best Pick company must maintain extremely high satisfaction rates. At least 80 percent of a company’s customer responses through in-house surveying must be positive (on a scale of 1-5, a positive experience is a rating of 4 or 5). If Google reviews are referenced, the company must have an overall 4.0 or greater rating over the past three years.
• Once the research process is complete, companies excelling in each category have the option of participating in the Best Pick program, authorizing us to include their name in our semiannual publication and on our website.
• Companies new to Best Pick Reports must meet our qualification standards and have a minimum of one year of service in the book area or a strong franchise history.
• Companies must maintain the same satisfaction rates every year after qualifying to continue their inclusion in the Best Pick program.
• The exact review count spanning the last three years of review data for each company can be found to the left of the company’s profile on bestpickreports.com.
• When we list a company as a Best Pick, we absolutely believe it to be the case, and that belief is continuously confirmed by the enormously positive experiences that homeowners report.
• The Best Pick Guarantee provides homeowners with security and confidence when hiring Best Pick companies, which are the best of the best; however, we also know that no company is perfect.
• In the event that the work of a Best Pick company is unsatisfactory, the Best Pick Guarantee gives registered homeowners the ability to seek remediation in the form of additional service to resolve the issue and, when appropriate, financial restitution.
• Throughout the remediation process, we will act as third-party mediator, advocating for a satisfactory solution for all parties. In the event that an issue requires monetary reimbursement, we will determine the amount and the method of the guarantee payment, up to $2,500.
• To register and see full terms and conditions, please visit bestpickreports.com/guarantee.
• Prior to publication, we verify general liability insurance and, when required by the state, workers’ compensation insurance for all Best Pick companies.
• We also verify trade licenses required by the state by referring directly to the appropriate state authority.
• If a company does not have the proper licenses or insurance, it is not eligible to be a Best Pick participant—even if its reviews justify such designation.
• If you complete a customer satisfaction survey, your responses may appear on the company’s public profile.
• Names are listed in a first name, last initial format.
• We will not share your specific survey response information or contact information with any party outside of the company for which you completed a survey without your consent or unless directed to do so by a court of law.
• There are many reasons why a company may not be listed in our report. It is possible the company did not receive a good rating, does not conduct a considerable amount of business in the geographic area, or chose not to participate in the Best Pick program.
• We may also not be familiar with all companies in a metro area and would be happy to consider a nomination. If you would like to nominate your favorite service provider, please visit bestpickreports.com/ nominate-a-company.
• If a specific category is not listed in Best Pick Reports, you can visit our blog at bestpickreports.com/blog to learn about various home projects, tips on hiring a contractor, and more.
Regular maintenance is a reality of home ownership. And while you might be able to handle some things on your own, other tasks are best left to the pros. But finding reliable help when you need it is easier said than done.
Check out our simple tips for finding the best service professional for any home-related need.
Ask for recommendations.
The easiest way to start is to ask neighbors, family members, and friends for their recommendations. Word-of-mouth recommendations speak volumes about a company’s work and reputation. After all, you’re hearing from people with first-hand experience!
Search social media.
Social media sites shouldn’t be your only source of information when it comes to finding a good contractor, but they can be a valuable resource.
Search for the companies on your list and check their social media feeds for customer testimonials. You might also find photographs of the company’s workmanship.
Research your choices.
Look online for the following about each contractor on your list:
• Qualifications
• Certifications
• Licenses and bonding
• Insurance
• Areas of specialization
• Professionalism
• Assurance & guarantees
Most of this information is available online, usually on the company’s website. For details you can’t immediately locate, a quick phone call can usually help fill in any gaps.
Use a verified directory and online reviews.
Look for unbiased customer reviews in independent business directories like Five Star Rated. Online home improvement forums and review websites are helpful, too.
Avoid sites that let companies buy highly rated reviews. This practice is unethical, but it does happen. Watch for several extremely positive reviews posted on the same day following a negative review. Lots of good reviews that sound similar are also a red flag.
Doing all of this takes time, but when you’re planning a home improvement project, it’s well worth it. But if you’re in a time crunch, a trusted company directory like Five Star Rated is priceless.
With a verified company directory, you have all the information you need to make an informed decision at a glance: the company’s contact information, the services they offer, and testimonials from verified customers.
Prices that seem too good to be true usually are. Some companies that offer “great deals” provide low-quality work or use substandard materials, while others engage in questionable business practices like tax dodging or working without insurance. Some companies will raise the price or add items after the homeowner commits to the project.
Be wary of a company selling door to door. Some contractors have well-rehearsed, door-to-door scams designed to quickly separate you from your money. They travel from city to city preying on unsuspecting homeowners; unfortunately, many of these scam artists target elderly residents. Reputable contractors rely more on referrals than door-to-door sales.
Resist high-pressure sales. Some companies offer “today only” incentives to encourage you to make a quick decision. Avoid companies practicing this high-pressure sales technique. If a company tries to force you to make a decision before you can do your homework, they probably do not want you to inspect them too closely.
Avoid moonlighters. A moonlighter is an employee who steals a customer from his or her employer. Moonlighters are not as concerned about their reputations as established companies may be. Furthermore, to offer a lower price, the moonlighter often avoids such things as insurance, taxes, licenses, and other overhead.
Check for licenses and insurance. Research the company to make sure that they have the required trade licenses and insurance for their line of work. Never rely on a company for insurance or license verification; instead contact the issuing authority directly to ensure validity. Licenses and insurance can expire at any time, so verify this information before making a hiring decision.
Make sure you’re on the same page with the contractor. All project details and verbal commitments should be in writing before signing a contract. Reliable companies use written contracts to clarify terms and set mutual expectations.
Only compare apples to apples. Educate yourself about the quality of what you are buying, or taking the lowest price may cost you more in the end. Some companies knowingly deliver low quality at a low price. In sales calls, these companies do not stress the low quality as much as a low price. Always get the details in writing when comparing companies.
Avoid business on a handshake. If a company representative or contractor claims his or her handshake is as good as a contract, keep looking. Reputable companies that sell large-ticket items and services insist on contracts.
Avoid paying for everything up front. If you make a large, up-front cash payment to a company that promptly goes out of business or skips town, you will lose that money. If an up-front payment is unavoidable, consider charging the payment to a credit card. Your credit card company may allow you to dispute the charge if services are not rendered.
Be wary of the vocal minority. The small percentage of customers who submit online reviews tends to skew to extremes. You will typically find reviews that provide overwhelming praise for the company or a harsh recounting of the homeowner’s experience. The validity of these reviews is not in question, but the two extremes are not truly representative of a company’s overall performance.
Never open an account in your name for a contractor. Some individuals or contractors request an account at a local store in the homeowner’s name to allow the contractor to charge the homeowner’s materials directly to this account. If a contractor’s credit is not good enough to open an account, you should probably stay away.
Never make the final payment until you are completely happy. Contractors could be much less interested in making you happy after they have been paid in full. Some less-reputable individuals will present many seemingly plausible reasons why you should pay them now instead of waiting until the end of the project. Do not be pressured into paying early.
Thoroughly check references. Before hiring a contractor for a major project such as remodeling, interview a few of the company’s references. When talking with references, ask questions about quality, schedule adherence, cleanup, communication, and disagreement resolution. For an accurate idea of the company’s overall performance, check more than one reference.
Request lien releases. A lien is a claim made against a homeowner’s property by an individual or company that has supplied labor or materials and has not been paid. A subcontractor can legally place a lien on your property if the general contractor fails to pay him or her. To avoid a lien on your house, make the receipt of lien releases from the contractor and all subcontractors a condition of payment.
Avoid cash payments. Some contractors and service providers demand cash payments or offer substantial discounts for cash payments to avoid bounced checks and garnished wages. Cash payments are hard to track, but checks and other non-cash payment forms leave a paper trail, which is very useful if you ever need to prove you actually paid a bill.
Get your home ready for chilly evenings and falling leaves.
The chimney and hearth area must be clean and unblocked to function properly and safely.
Running fans clockwise at a low speed will recirculate any warm air that rises up toward the ceiling.
Consider installing gutter guards or screens to keep debris from becoming a problem as leaves begin to fall.
Inspect and clean fireplace and chimney
Pest-proof home in anticipation of colder weather
Inspect and clean furnace
Check air filters for cleaning or replacement
Set ceiling fan blades to run clockwise
Check insulation levels in attic and basement or crawl space
Organize closets and garage
Seed lawn, fertilize cool-season grass, and apply pre-emergent herbicide
Check windows and doors for gaps; caulk or weatherstrip as needed
Prune trees and remove dead branches
Check roof for missing, loose, or damaged shingles
Clean gutters and downspouts
Wash windows
Shut down pool and sprinkler system
Remove leaves from and clean outside structures such as awnings, walkways, and storage sheds
Disclaimer: If you live in an area that experiences extremely warm or cold temperatures, consult with a local Best Pick for customized home maintenance suggestions.
A little work now will help you stay safe and warm until springtime returns.
Carbon monoxide can only be detected by monitors; it is odorless, tasteless, and colorless.
Frozen pipes can burst and create significant water damage as they thaw.
Concrete and foundation cracks can worsen through the winter freeze/thaw cycles. Keep a careful eye on them and call an expert for help.
Lubricate garage door and check door alignment
Check bathrooms and basements for mold and moisture
Check air filters for cleaning or replacement
Inspect electrical system
Test smoke and carbon monoxide detectors
Clean refrigerator coils
Make sure family members know winter storm plan
Insulate exposed pipes and spigots
Check for cracks in driveway, home foundation, and patio
Check for leaning trees near home
Inspect landscaping and prepare for spring
Inspect fence and replace loose or rotten boards as well as rusty or worn gate hardware
Disclaimer: If you live in an area that experiences extremely warm or cold temperatures, consult with a local Best Pick for customized home maintenance suggestions.
Spring clean like a pro to get ready for sunshine and warm weather.
Carpet fibers hold on to oil and allergens, so it’s important to get high-traffic rooms professionally cleaned at least once a year.
A properly mowed lawn will create healthier, denser grass and fewer weeds.
Inspect the roof from both the inside and outside to check for evidence of leaks and missing or damaged shingles.
Clean out junk and debris from house and yard
Clean carpets and upholstery
Clean air ducts
Check air filters for cleaning or replacement
Set ceiling fan blades to run counterclockwise
Scalp lawn
Aerate lawn, fertilize cool-season grass, and apply pre-emergent herbicide
Mow lawn at least once a week
Inspect for termites
Check roof for leaks and damaged shingles
Clean gutters and downspouts
Start up sprinkler system and pool
Clean outside structures such as awnings, walkways, and storage sheds
Wash windows
Clean HVAC condenser
Disclaimer: If you live in an area that experiences extremely warm or cold temperatures, consult with a local Best Pick for customized home maintenance suggestions.
Keep your home comfortable and your backyard ready for impromptu parties.
Most turf grasses require three-fourths to one inch of water per week to stay green and grow normally.
Preventative tree pruning reduces wind resistance, which may decrease limb loss during heavy storms.
Pressure washing extends the life of outdoor features and keeps your home’s exterior looking its best.
Lubricate garage door and check door alignment
Inspect basement or crawl space for leaks, standing water, and mold
Check plumbing for leaks, rust, and damaged pipes
Drain and refill water heater
Check air filters for cleaning or replacement
Test smoke and carbon monoxide detectors
Test GFCI outlets
Clean refrigerator coils
Fertilize warm-season grass
Water lawn an average of one inch of water per week
Mow lawn every seven to ten days
Inspect trees for dead branches as well as pest and disease issues
Pressure wash siding and fence
Touch up paint
Restain or reseal deck
Disclaimer: If you live in an area that experiences extremely warm or cold temperatures, consult with a local Best Pick for customized home maintenance suggestions.
The majority of our Best Pick companies are identified through our due diligence research. We also accept nominations from homeowners and companies. All companies must qualify through our rigorous vetting process to be awarded the Best Pick status and invited to the Best Pick program. A company cannot buy its way in. Because of our qualification method and invitation-only certification process, you can be confident that every Best Pick has been rated as exceptional in quality and customer service.
We develop a company’s rating based on review and survey data; the company’s financial standing; and proper licenses and insurance. Every Best Pick company must maintain extremely high satisfaction rates. At least 80 percent of a company’s customer responses through in-house surveying must be positive (on a scale of 1-5, a positive experience is a rating of 4 or 5). If Google reviews are referenced, the company must have an overall 4.0 or greater rating over the past three years. Only qualified companies are invited into the Best Pick program.
To send Best Pick Reports to the areas that our companies service, we obtain basic homeowner information like name and address from publicly available sources such as county records and property data providers, similar to how sites like whitepages. com or zillow.com obtain data. We
take your privacy very seriously and will never share or sell this data.
The rigorous nature of our qualification process means that many companies do not qualify. Since all Best Pick companies must requalify each year, it is also possible for a company to lose its Best Pick status if it fails to meet our standards during our annual qualification cycle.
A particular company may not be listed in Best Pick Reports for a variety of reasons. It is possible the company did not receive a good rating, does not conduct a considerable amount of business in the geographic area, does not have the required insurance and licenses, or chose not to participate in the Best Pick program. Additionally, we may not be familiar with every company in a market, in which case we’d be happy to consider a nomination.
Companies that meet our requirements have the option of participating in the Best Pick program. Those that choose to participate receive the designation and authorize us to include their name in our semiannual publication and on our website. These companies pay a fee that covers the cost of our qualification research and allows us to distribute our publication at no cost to homeowners. Companies cannot buy their way in. Participation in the Best Pick program is by invitation only and is completely voluntary.
We’ve been matching top-quality companies with homeowners since 1997, and our research shows that the Best Pick companies we recommend have extremely high satisfaction rates from their customers. Through Best Pick Reports, you can also access useful information on home repairs and home service companies, so you can be educated when reaching out to companies for your next project.
All Best Pick companies are covered by our Best Pick Guarantee. Register for free at bestpickreports.com/guarantee, and we will step in and mediate a solution if you have any problems with the quality of work provided by your Best Pick. If no agreeable solution can be achieved, we will refund your purchase up to $2,500. Read full terms at bestpickreports.com/terms.
To ensure we’re matching homeowners in our service areas with Best Pick companies, we use tracking numbers in our publications. Also, when you call a company from our book or website, the company will know that you’re calling through Best Pick Reports due to this unique number.
Phone: 877-906-7575
Mail: 225 Ottley Dr NE #200 Atlanta, GA 30324
Email: helpdesk@bestpickreports.com
“The Best Pick Reports guidebook made it easy for me to find companies and saved me a lot of trouble. I found the companies to be very thorough, precise, timely, and economically feasible for my budget!”
Brenda H. | Roslindale, MA
“I was satisfied with the responses and the professionalism of the companies listed in the Best Pick Reports guidebook.” M. Gadepalli | Chantilly, VA
“Using the Best Pick Reports guidebook was a great experience. The way they rated the companies was exact and the work was exceptional.”
Deborah H. | Kennesaw, GA
“I have had positive results when using Best Pick Reports. I highly recommend them.”
Lewis S. | Columbia, MD
“I appreciate the service details and customer survey results in the Best Pick Reports guidebook. The detailed descriptions and the responses are helpful.”
Harvey W. | Tucker, GA
Phone: 877-906-7575
Email: helpdesk@bestpickreports.com Web: www.bestpickreports.com
Best Pick Reports is a free, annual guide that features independently qualified and recommended local home service providers. With Best Pick Reports, you receive free, objective, third-party data that enables you to identify top-quality companies servicing your neighborhood.
For more information, please visit www.bestpickreports.com
Our sister company GuildQuality is the building and home improvement industry’s leader in third-party customer satisfaction surveying. For each Best Pick Reports publication, GuildQuality conducts extensive consumer satisfaction research to review home service providers, and we use the data collected to provide testimonials and objective, third-party ratings of companies in dozens of categories.
For more information, please visit www.guildquality.com.
Our parent company, EverCommerce, is the nation’s leading service commerce platform, supporting the success of B2B technology and service companies as well as the tens of thousands of home improvement businesses they serve across the country.
For more information, please visit www.evercommerce.com
Best Pick Reports Staff
Operations
Christopher Brady
Lauren Barron
Patrick Recchia
Ryan LaMotte
Latasha Roberson
Production
Bekah Goudy
Cate Lightburn
Research & Qualification
Amber Davis
Brittany Mahaffey
Malone Walker
Editors
Julia Mann
Designer
Omar Ghuzlan
Your Service Team
Customer Experience
Sarah Blackington
Victoria Cheshire
Account Managers
Adam Greene
Amanda McClellan
Brandy Coble
Kaley Whitenton
Rachel Bowers
Homeowner Support
Bria Claiborne
877-906-7575
helpdesk@bestpickreports.com