Massachusetts: Northwest Boston Suburbs | Best Pick Reports
Billerica . Acton . Sudbury . Concord . Wayland
Quality Home Services Guide
Certifying the Best Home Service Companies Since 1997
Your satisfaction is guaranteed
Hire from this guide for your next house project and get the peace of mind that comes with:
Guaranteed work up to $2,500
Top-rated companies based on real reviews
Verified insurance and trade licenses
The Best Pick Difference
The Best Pick® certification has represented excellence in service for 29 years. Our mission is to connect homeowners with quality home service companies so that you can easily find a top-rated company for any home project.
This is your guide to the best home service experiences. We only recommend the Best Picks for your home projects. See what we do best:
Quality You Can Count On
Features a short list of top local companies and their accurate ratings
Stands behind recommendations with a service guarantee
Customer Satisfaction Research
Rates companies based on customer feedback
Credential Verification
Communicates with insurance agencies to verify coverage annually
Relies on a dedicated team for qualification monitoring
Proactively publishes reviews
Directly confirms trade licenses every year with state authorities
What Homeowners Say About Us
“I used Best Pick Reports to find someone to clean out my vents, and it worked out well. It’s well put together.”
Bruce F. | Silver Spring, MD
“I love Best Pick Reports. The book has been great. I’ve used an HVAC company and a foundation company, and they were both really good.”
Dave A. | Houston, TX
Prints all state-required trade license numbers for each company
“Everyone should have the Best Pick Reports book. That’s how I found my go-to painters.”
Catharine F. | Riegelsville, PA
The Trusted Standard For Hiring Home Services Companies
Getting referrals from neighbors is helpful, but a limited number of referrals doesn’t tell the whole story. Online reviews can be skewed by vocal minorities or purchased ratings. That’s why we go further.
We analyze three years of customer surveys and online reviews in addition to verifying each company’s financial standing, state-required licensing, and insurance. Companies can’t buy their way into our guide; the only way they earn the Certified Best Pick® designation is through consistently satisfied customers and stellar reputations. When you call a Best Pick company, you’re calling someone we’ve thoroughly researched and stand behind.
The Best Pick Certification Process
RESEARCH
1 RATING
We rely on online reviews, independent surveys, and company financial data to identify top local companies in home service categories.
2
At least 80% of responses via our in-house customer surveying must be positive. We also look for 25+ Google reviews and a 4.0+ rating.
CREDENTIALS
We verify that companies carry all state-required licenses and insurance.
3 INVITATION
4
Inclusion is by invitation alone and is extended only if the company has met our qualification standards.
“Best Pick Reports is my go-to source for home repair. I’ve been extremely satisfied with it. The book exceeded expectations. It’s very useful to have.”
Bradley H. | Arlington, VA
PUBLICATION
We publish Certified Best Pick® companies semiannually. Companies pay a fee for research and publication distribution.
“Over the years, I’ve found Best Pick Reports extremely helpful and useful for multiple service types. The quality and reliability of the contractors is good.”
Steven C. | Allen, TX
GUARANTEE
Companies are backed by the Best Pick Guarantee, giving homeowners security and confidence when hiring.
“I just used the book for plumbing and also for heating and cooling. I found all the contractors I needed and was very happy.”
Derekh C. | Bethesda, MD
Finding quality contractors just got easier with our redesigned website
For nearly 30 years, you’ve trusted Best Pick Reports to connect you with certified home service professionals. Now, we’re bringing that same trusted research and rigorous vetting process to an enhanced online experience at BestPickReports.com
What’s New on Our Website
The Same Trusted Standards, Better Access
Streamlined Search Experience
Choose the service you need to instantly see Certified Best Pick® companies serving your area.
Detailed Company Profiles
View verified credentials, customer ratings, service areas, hours of operation, and direct contact options— all in one place.
Enhanced Filtering & Comparison Tools
Sort, filter by services offered, and compare multiple companies side-byside before making your choice.
Our certification process remains unchanged—we still conduct independent research, verify credentials annually, and analyze years of customer feedback. Now you can access these trusted recommendations anytime, anywhere.
Best Pick Reports, LLC, engages in extensive research to compile the information available in connection with the Best Pick Reports® publications and web site (BestPickReports.com). (Collectively, the publications and web site are referred to as the “reports.”) The reports are based upon the opinions of homeowners interviewed. Best Pick Reports is not affiliated with any government body or agency. The specific methodologies used by Best Pick Reports are discussed in detail in the Additional Information section of the report. Best Pick Reports makes no predictions or guarantees regarding the availability, ability, or willingness of a service provider to provide services. The reports are provided “as is,” and all warranties, representations, or endorsements, express or implied, oral or written, with regard to the reports, including, without limitation, any warranties of merchantability or fitness for a particular purpose, are expressly disclaimed by Best Pick Reports. You agree Best Pick Reports and its parent and related companies are not responsible for any direct, indirect, incidental, special, punitive, consequential, or any other damages that may result in any way from your use of or inability to use the reports. Except eligible refunds pursuant to the Best Pick Guarantee, Best Pick Reports’ (and its parent and related companies’) total aggregate liability to you for any claims relating in any way to the reports shall be limited to the refund of any amount paid by you
Appliance Repair
Best Pick Reports recommends:
■ UltraFix Appliance Repair
3rd year as a Best Pick
Educational Content
COMMON APPLIANCE REPAIR SERVICES
• Repair and installation of most common household appliances, including refrigerators; freezers; ice makers; gas and electric ranges, stoves, and ovens; induction cooktops; microwave ovens; dishwashers; garbage disposals; trash compactors; and clothes washers and dryers
• Factory-certified services
• Preventative maintenance
TOP CONSUMER TIPS
• Make sure your food stays at a safe temperature. Keep your refrigerator temperature set between 35 to 37 degrees Fahrenheit. The freezer temperature should be set to 0 degrees Fahrenheit. Try to keep your freezer stocked to increase its efficiency. If you have an ice maker or in-unit water, stay on top of regular water filter changes. Most refrigerators have a reminder light to help you remember.
• Hot water is essential for clean and dry dishes. Low water temperatures can be one reason dishes are not getting completely clean. Check that your water heater is set to the right temperature. The ideal temperature is between 120 and 140 degrees Fahrenheit. For safety reasons, don’t set the temperature to below 120 or above 140. When you load the dishwasher, make sure nothing blocks the spray arm.
TRADE LICENSE INFORMATION
• If you use your garbage disposal, turn on cold water before putting food into it. Food should be completely ground up and flushed out before the disposal is turned off. Feeding the disposal a large amount of waste too fast can clog pipes, so feed large amounts slowly or, better yet, throw it in the trash or compost.
• The high heat from an oven’s self-cleaning cycle is dangerous and can cause important oven parts to burn out, so try to avoid using that feature. Though it is a far more manual process, cleaning your oven by hand is much safer.
• Rubber-backed mats can cause unbalanced washing machine loads. The rubber backing can also break down and separate, clogging hoses, pumps, filters, and valves. If possible, wash these types of items by hand in a tub or laundry sink.
• Avoid running loose change, pocket knives, and other metal items through the wash. They can damage the washing machine’s internal components and pump system. Washing machine hoses can deteriorate over time. Avoid a surprise leak by replacing your washer hose approximately every five years. If you leave town for an extended period of time, shut off the water to your washing machine so you don’t have to worry about leaks.
The state of Massachusetts does not issue or require a trade license for companies in this service category.
Scan for additional educational content
Appliance Repair
UltraFix Appliance Repair
“At UltraFix Appliance Repair, we guarantee the high professionalism and quality of experienced technicians who can make a thorough diagnostic and repair. The technology used at UltraFix is the most advanced, and our technicians are there for you at the first call. We are here to provide you an exceptional service.” Aydin Amiraslanov | Owner
Services Offered: UltraFix Appliance Repair maintains and repairs all major brands of residential and commercial appliances, including refrigerators and freezers, ice makers, wine coolers, electric and gas ovens and stoves, cooktops, dishwashers, washers, and dryers.
Warranty: The company provides a 90-day warranty on parts, a 30-day warranty on labor, and up to a 1-year warranty on refrigerator sealed system repair.
Company History: The local company was founded in 2019 by Aydin Amiraslanov.
Employee Information: Employees wear shoe covers, drive marked vehicles, and are drug tested.
Services Not Offered: UltraFix does not service small, handheld appliances.
Minimum Job: A $135 labor minimum is required.
Rating: 4.9 out of 5
Trade License(s) Not Required
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
“It was easy to find a contractor with Best Pick Reports, and I’m very satisfied with the work they did on the gutters.”
–Shari N. | Atlanta, GA
Basement Remodeling
Best Pick Reports recommends:
8th year as a Best Pick
■ Ulta Home Improvements
2nd year as a Best Pick
Educational Content
COMMON BASEMENT REMODELING SERVICES
• Basement remodeling and renovation
• Design/build services
• General contractor services
TOP CONSUMER TIPS
• The basement must be dry before remodeling begins. Even small amounts of water can damage carpets and furniture or cause mold or mildew growth. Have any past basement moisture issues addressed before the remodeling work starts.
• Remodeling work can last from several days to several months. Your contractor may move some larger items for you. You will be responsible for packing up any small things that could get in the way or be damaged. If your project involves removing existing cabinetry or built-in storage, empty those spaces before any work begins.
• The wrong lighting makes a basement feel small and dark. Canister or recessed lighting is popular for basements because it does not take up headroom. Downlighting points the eye away from the ceiling, making the room seem taller. Track lighting illuminates a basement without a low-hanging light.
TRADE LICENSE INFORMATION
• Your existing HVAC system might be able to meet the requirements of the new space, but if it isn’t large enough, you will need a dedicated HVAC unit for the basement. Depending on the size of your basement, a mini-split or heat pump system might be good options.
• I-beams and other support structures might not look great in your new space, but they usually can’t be removed (or moved at all). Instead, talk to your contractor about creative ways to hide them. I-beams and other supports can often be disguised with architectural elements or hidden in walls.
• Electrical panels, ducts, pipes, and wires still need to be accessible once the space is finished. A drop ceiling is a functional way to do this, but not everyone loves that look. If you opt for a drywalled ceiling, work with your contractor to design access points for important utilities.
• Your contractor and the crews working in your house will do their best to keep the area safe. Keep a close eye on your kids and pets. Don’t let them wander down to the basement to explore. These precautions help keep everyone safe.
Companies are required to register as a Home Improvement Contractor with the Massachusetts Office of Consumer Affairs and Business Regulation and must hold a Construction Supervisor License issued by the Massachusetts Department of Public Safety.
Scan for additional educational content
Basement Remodeling
Owens Corning Basement Finishing System of New England
“At Owens Corning Basement Finishing System of New England, we understand that investing in any home remodeling project is a big decision. Our team of experienced and highly knowledgeable remodeling professionals will make even the most complicated projects run smoothly.” Paul Deguglielmo | General Manager
Services Offered: Owens Corning Basement Finishing System of New England is a full-service basement finishing contractor providing all structural, electrical, and plumbing services needed to complete basement projects.
Warranty: Most products carry a lifetime warranty.
Company History: The company was founded in 2002.
Distinctions: Owens Corning Basement Finishing System of New England received the Excellence in Customer Service award from Owens Corning eight years in a row.
Rating: 4.7 out of 5 Verified Trade License(s) HIC 137943, CS-079893
Verified General Liability Insurance
Verified Workers’ Comp Best Pick Guaranteed
“If you’re looking for high-end remodeling work to transform your home, Ulta Home is the company you can trust. With over 19 years of industry experience, we proudly serve the Greater Boston and Metro West community. We’re committed to delivering quality work with honesty and integrity. Your satisfaction is our priority.” Bruno Aragao | President
Services Offered: Ulta Home Improvements is a full-service residential remodeling company. The company specializes in customized functional solutions for basements, kitchens, and bathrooms. Ulta also offers professional painting and flooring installation. Estimates are free.
Warranty: Ulta Home Improvements offers a 100 percent customer satisfaction guarantee.
Company History: The locally owned company started in 2014. Ulta Home Improvements states that its core values and mission to serve every customer with excellence inform each job.
Distinctions: Ulta Home Improvements is A+ Rated and Accredited with the BBB, an EPA Lead-Safe Certified Firm, and a member of the Builders and Remodelers Association of Greater Boston.
• Tub-to-shower conversion projects take about a day to complete. A bathtub that is already surrounded by walls can be replaced with a shower relatively easily since the drains and water lines are already in place.
• The shower-to-tub conversion process is similar to that of converting a bathtub to a shower. Your contractor will remove the shower stall and install a bathtub in its place. These projects normally take one or two days. Most contractors use one-piece bathtub units made of either fiberglass or acrylic for conversion projects.
TRADE LICENSE INFORMATION
• Tub and shower conversion contractors often offer one-day bathroom “facelifts,” or cosmetic remodels. If your bathroom doesn’t have functional issues, a bathroom facelift might be the perfect solution.
• Most bathroom facelift projects include replacing plumbing fixtures, vanities, and shelving as well as a new coat of paint. New mirrors, lighting fixtures, and other accessories offer a nice finishing touch. These projects are usually done in days, compared to the multi-week timeline of a conventional remodeling project. The key difference is that a cosmetic refresh involves very minimal demolition and structural carpentry work, if any at all. Instead, the project’s focus will be on the smaller details that are easier to change out.
• The key to a great tub and shower conversion is a reputable, experienced contractor. Interview and request bids from at least three companies, and try to resist being swayed by price alone. Your budget is certainly important, but the lowest bid may not result in the outcome you want.
Companies are required to register as a Home Improvement Contractor with the Massachusetts Office of Consumer Affairs and Business Regulation and must hold a Construction Supervisor License issued by the Massachusetts Department of Public Safety. Scan for additional educational content
Bathtub & Shower Conversions
Long Home Products
“For eight decades, Long Home Products has helped families enjoy safer, more beautiful homes. Quality products, outstanding craftsmanship, and dedication to customer satisfaction are at the core of our philosophy. We work with customers to make home improvement projects affordable with competitive rates and payment plans.” John
DePaola | CEO
Services Offered: Long Home Products specializes in tub-to-shower conversions, shower and bathtub replacement, and aging-in-place options. The company also offers asphalt shingle, metal, flat, luxury shingle, and designer roofs; double-hung, casement, awning, bow, and bay windows; entry, patio, and storm doors; and free estimates.
Warranty: Long Home Products offers a 50-year warranty on baths, a 50year transferable roof warranty, and a lifetime window warranty.
Company History: The company started in 1945.
Distinctions: The company is a CertainTeed SELECT ShingleMaster.
Employee Information: Employees wear uniforms and shoe covers, drive marked vehicles, and undergo background checks and drug testing.
Services Not Offered: Repair services are not offered.
Rating: 4.7 out of 5
Verified Trade License(s) HIC 187510, CSSL-106187
Verified General Liability Insurance
Verified Workers’ Comp Best Pick Guaranteed
“Founded in 2005, Jacuzzi Bath Remodel by Capital is an award-winning, full-service bath remodeling specialist. We pride ourselves on fantastic customer service and top-notch craftsmanship. We are a trusted business throughout the Greater Boston area, and we would love the opportunity to prove our dedication to you!” David Arrowsmith | President
Services Offered: Jacuzzi Bath Remodel by Capital is a full-service bath remodeling firm offering a full range of bathroom remodeling services, including bathtub replacements, walk-in tub replacements and installations, shower remodels, tub and shower conversions, wall surround installations and replacement, accessibility solutions, and free, in-home design consultations.
Warranty: The company offers a three-year labor warranty and honors lifetime manufacturers’ warranties.
Company History: Jacuzzi Bath Remodel by Capital is a family-ownedand-operated company founded in 2005.
Distinctions: Jacuzzi Bath Remodel by Capital holds memberships with the Greater Boston Chamber of Commerce and the Certified Contractors Network and is A+ rated and accredited with the BBB.
“Rite Window has built a strong legacy of customer satisfaction and service since its founding in August 2000. Over the years, we’ve proudly helped more than 40,000 homeowners across New England improve their homes. Our commitment is simple: Deliver exceptional products, professionally installed, for the right price.” Ted Castonguay | Founder
Services Offered: Kohler by Rite Window installs Kohler LuxStone shower and walk-in bath products. Services include one-day bathroom makeovers, bathtub installations, and tub-to-shower conversions. Other services include window, entry, and patio door replacement. Estimates are free, and financing is available.
Warranty: Kohler LuxStone and walk-in bath products have a limited lifetime warranty.
Company History: The local company was established in 2000 and is now part of the national Renuity Home organization.
Distinctions: Kohler by Rite Window is A+ Rated and Accredited with the BBB, a HomeAdvisor Top Rated and Elite Service Professional, and a GuildQuality member.
Employee Information: Employees wear uniforms.
Services Not Offered: The company provides retrofit services and does not install products in new locations. Repair services are not offered.
Rating: 4.5 out of 5
Verified Trade License(s) HIC 212123, CS-070253
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
Chimneys & Fireplaces
10th year as a Best Pick ■ Chim-Chimney Sweepers
10th year as a Best Pick
■ GF Sprague and Company LLC
5th year as a Best Pick
Educational Content
COMMON CHIMNEY & FIREPLACE SERVICES
• Chimney and fireplace cleaning
• Chimney and fireplace repair and rebuilding
• Fireplace renovation and replacement
• Chimney safety inspections
• Flue relining
• Chimney cap installation and replacement
• Gas log installation and replacement
• Chimney and fireplace accessory installation
TOP CONSUMER TIPS
• Have your chimney inspected and cleaned regularly to ensure its safety and efficiency. Creosote buildup or debris from nesting animals in your chimney can make it unsafe to use.
• If the flue liner has gaps and openings where creosote can accumulate, the liner must be repaired or replaced. Older masonry chimneys typically have terra-cotta liners, which can fail or deteriorate over time. Replacement flue liners are usually made of stainless steel.
• The National Fire Protection Association (NFPA) outlines three levels of chimney inspection.
TRADE LICENSE INFORMATION
Companies are required to register as a Home Improvement Contractor with the Massachusetts Office of Consumer Affairs and Business Regulation and must hold a Construction Supervisor License issued by the Massachusetts Department of Public Safety. Scan for additional educational content ■ Master Chimney Sweepers
Level one is the most basic. Level three is only necessary when serious hazards are suspected. If you’re the new owner of the house or if the chimney has been damaged, you’ll need a level two inspection. A level two inspection includes an inspection of every accessible part of the chimney, including its interior.
• Limit creosote buildup by always opening the flue when you build a fire in your fireplace. Only burn dry, seasoned wood. The moisture in fresh, damp logs will make a fire smolder. The smoke releases gases that contribute to creosote buildup. Split whole logs in halves or quarters to make sure the wood is dry both inside and outside.
• A chimney cap, usually made from stainless steel or copper, protects the chimney from rain, critters, and other hazards. Uncapped chimneys offer warm, protected spaces to critters, but their nests pose a fire hazard. Chimney caps are also important for safety. They help prevent sparks and stray embers from igniting the roof or flying down into your yard.
Chimneys & Fireplaces
Master Chimney Sweepers
“’Providing peace of mind since 1977’. Our employees are some of the most experienced career chimney sweeps in the industry. This allows us to provide the best experience possible and create a lifelong relationship with every customer.”
Tom, Lydia, and Bill Heffernan | Owners
Services Offered: Master Chimney Sweepers offers chimney cleaning, sweeping, relining, and Level 1 and Level 2 video chimney inspections. The company also offers gas fireplace services, drone inspections, chimney cap installation, damper installation, tuck-pointing, brickwork, and chimney repair.
Distinctions: The company is a member of the National Chimney Sweep Guild (NCSG) and the Massachusetts Chimney Sweep Guild (MCSG). Sweeps are certified by NCSG, the National Fireplace Institute (NFI), and the Chimney Safety Institute of America (CSIA).
Employee Information: Employees wear uniforms and drive marked vehicles.
Additional Information: Master Chimney sells products by HY-C, Gelco, Olympia, and M&G DuraVent.
5.0 out of 5
102515, CSSL-099841
General Liability Insurance
Workers’ Comp
“Our goal is to provide unsurpassed excellence and honest service on every job, large or small. We have been a trusted name for 47 years.” John “Jack” Nothardt | President
Services Offered: Chim-Chimney Sweepers cleans, sweeps, repairs, rebuilds, relines, and inspects chimneys for residential and commercial customers. The company’s additional services include chimney cap and damper installation, tuck-pointing, fireplace repair, wildlife removal, and masonry services.
Company History: John “Jack” Nothardt is a Massachusetts licensed Construction Supervisor and started the local, family-owned-andoperated company right out of college in 1979.
Employee Information: Employees wear uniforms and drive marked vehicles.
Additional Information: Chim-Chimney Sweepers sells and services most brands of chimney products.
Rating: 4.8 out of 5
Verified
HIC 112243, CS-105144
Verified
Verified
Chimneys & Fireplaces
GF Sprague and Company LLC
“For more than 50 years, our team has been delivering projects built on quality, integrity, and craftsmanship. Our work is backed by our Forever Whoever warranty, as well as hundreds of 5-star reviews. ‘Your Home, Your Priorities. Our Expertise.’” Joey
Fernandes | General Manager
Services Offered: GF Sprague specializes in home exterior projects from repairs to full replacements, including roofing, siding, gutters, chimneys, slate, copper, and windows.
Warranty: GF Sprague honors manufacturers’ warranties and offers the “Forever Whoever” warranty, which is a lifetime transferable workmanship warranty.
Company History: GF Sprague has been serving the community for over 50 years, since its founding in 1969.
Distinctions: GF Sprague won a 2024 GuildQuality Guildmaster Award and was named Company of the Year in 2011 by the Certified Contractors Network.
Employee Information: Employees wear uniforms, drive marked vehicles, and undergo background checks. The company trains employees through its “Green to Gold” mentoring program, pairing apprentices with experienced technicians.
Services Not Offered: The company does not offer chimney cleaning or work on fireplaces.
Rating: 4.8 out of 5
Verified Trade License(s) HIC 211004, CS-116075
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
Concrete Leveling & Raising
Best Pick Reports recommends:
■ Erickson Foundation Solutions 978-878-3377
3rd year as a Best Pick
■ Groundworks
2nd year as a Best Pick
Educational Content
COMMON CONCRETE LEVELING & RAISING SERVICES
• Concrete leveling and raising for driveways, sidewalks, walkways, patios, steps, and foundations
• Polyurethane foam lifting
• Slabjacking
• Mudjacking
• Foundation stabilization and repair
• Piering
• Waterproofing and drainage systems
TOP CONSUMER TIPS
• Signs of sunken concrete issues include uneven concrete steps or sidewalks; cracked, bumpy, and uneven driveways or patios; cracking and sinking sections of slabs; soil erosion under concrete slabs; and repeated cracking of concrete slabs.
• The process for raising concrete is fairly straightforward. First, the crew drills holes into the concrete slab. Then, they pump a mortarbased material or polyurethane foam into the voids underneath the slab. As the voids are filled, the concrete slab rises until it’s level with the surrounding surface. The crew uses a concrete mixture to patch the drill holes and complete the process. Polyurethane foam materials typically
TRADE LICENSE INFORMATION
cure faster and require smaller injection holes than mortar-based materials.
• Once the repair work is done, stay on top of maintenance so the problem doesn’t happen again. Have your gutters cleaned at least twice per year. Make sure that your home has an adequate number of downspouts. The downspouts also need to be long enough to carry water away from your house, patio, or walkway. If you have recurring erosion issues around concrete slabs, your yard might need to be regraded. Having a drainage system installed can also help. Contact a drainage specialist for advice.
• If you have more concrete work done in the future, ask the contractor how they plan to prep the ground. The ground beneath concrete is made up of different layers of soil. Each of these layers has its own properties, like density and moisture content. When these layers settle over the years, the concrete slabs above them can settle and crack. Before a concrete slab is poured, the supporting soil must be compacted to prevent washout and erosion. This should be done with a mechanical tamping machine for best results.
The state of Massachusetts does not issue or require a trade license for companies in this service category. Scan for additional educational content
Concrete Leveling & Raising
Erickson Foundation Solutions
“Erickson Foundation Solutions proudly serves as the exclusive authorized contractor for the Supportworks PolyLevel polyurethane foam concrete leveling system in Massachusetts and New Hampshire. When it comes to sinking concrete, don’t replace it. Raise it and get back on solid ground with Erickson Foundation Solutions.” Matt Erickson | Owner
Services Offered: Erickson Foundation Solutions specializes in concrete stabilization, lifting, and void fill as well as radon testing and mitigation. Other services include foundation repair, wall stabilization and piering, crawl space encapsulation and floor joist leveling, basement waterproofing, humidity and mold control, sump pumps, and air quality control solutions. Estimates are free.
Warranty: Erickson offers a five-year warranty against concrete settlement of greater than one-quarter inch.
Company History: The local, family-owned company was founded in 1979.
Services Not Offered: Erickson does not offer concrete replacement or stamping.
Minimum Job: Jobs start at $2,000.
Rating:
Not
“Our mission is to protect, improve, and repair our customers’ greatest asset: their home.” Matt Malone | CEO
Services Offered: Groundworks specializes in residential foundation repair, basement waterproofing, crawl space repair, and concrete repair and lifting. The company offers financing options and free estimates.
Warranty: Groundworks provides a life-of-the-structure warranty on all new installations and a five-year warranty on concrete lifting.
Company History: The local company was established in 2016.
Distinctions: Groundworks is A+ Rated with the BBB.
Employee Information: Employees wear uniforms and shoe covers and undergo background checks.
Services Not Offered: Groundworks does not install new foundations or pour concrete.
out of 5
Not Required Verified
Verified
Deck Building & Maintenance
6th year as a Best Pick
4th year as a Best Pick
■
2nd year as a Best Pick
Educational Content
COMMON DECK BUILDING & MAINTENANCE SERVICES
• Custom deck design
• Deck construction
• Deck maintenance and repair
TOP CONSUMER TIPS
• Common deck materials include wood, wood composite, and PVC. Popular wood species used for decks include cedar, redwood, tropical hardwoods like ipe and cumaru, southern yellow pine, and Douglas fir. Popular brands for wood composite or PVC deck products include Trex, AZEK, and Fiberon.
• Pressure-treated pine is a popular, cost-effective choice for new deck construction. It’s a lowmaintenance product that has been treated with preservatives to resist rot, but it isn’t maintenance-free. It should be sealed regularly to maintain its water resistance.
• Brand-new decks will need to cure before any wood treatment application. This usually equals about four to eight weeks of dry weather before
TRADE LICENSE INFORMATION
the initial sealing. Many contractors will do this initial sealing. If yours doesn’t, set a reminder for yourself so you don’t forget. Periodic cleaning and sealing will keep the deck sturdy and looking good for years.
• Sealant waterproofs the deck, and stain provides color and UV protection. It’s best to apply sealant and stain separately. There are oil-, water-, and silicone-based sealants and water- and oilbased stains.
• Bird droppings, fallen leaves, and mildew can all stain or discolor a wood deck. Candle wax poses a special threat to wood decks because it’s virtually impossible to remove. Deck cleaning will address preexisting stains. A sealed deck will resist staining better than raw, unsealed wood.
• In most areas, a deck build requires a construction permit because it modifies the structure of the house. Most contractors will handle the permit application process for you. Some homeowners’ associations also require project review and approval.
Companies are required to register as a Home Improvement Contractor with the Massachusetts Office of Consumer Affairs and Business Regulation and must hold a Construction Supervisor License issued by the Massachusetts Department of Public Safety. Scan for additional educational content
Deck Building & Maintenance
Capital Construction Contracting Inc.
“Founded in 2005, Capital Construction Contracting is an award-winning exterior contracting specialist. We pride ourselves on fantastic customer service and top-notch craftsmanship. We are a trusted business throughout the Greater Boston area, and we would love the opportunity to prove our dedication to you!” David
Arrowsmith | Owner & President
Services Offered: Capital Construction Contracting is an exterior home improvement company specializing in building custom decks in a variety of materials and styles. The company also offers deck railings, deck restoration services, siding, and full roof replacement. Free estimates and zero-percent financing are available.
Warranty: Capital Construction Contracting honors the comprehensive Trex pro warranty.
Company History: The family-owned-and-operated company was started in 2005.
Distinctions: Capital Construction Contracting is Boston’s only distinguished Trex Pro Platinum Contractor, a James Hardie Elite Preferred Contractor, a GAF Master Elite Roofing Contractor, A+ rated and accredited with the BBB, and a member of the Greater Boston Chamber of Commerce and the CCN.
Employee Information: Employees wear uniforms, drive marked vehicles, and are background checked.
4.1 out of 5
Trade License(s)
172146, CS-090743 Verified General Liability Insurance
Verified Workers’ Comp Best Pick Guaranteed
“It is our goal to meet every expectation through our proven processes and ongoing client communications. We combine our highly skilled team of designers and craftsmen with homeowners’ visions to execute uniquely customized projects at the highest level of quality.” Tom Curren Companies
Services Offered: Tom Curren Companies designs and builds decks, porches, pergolas, and multi-season porches. General carpentry services, carpentry inspections, garden fence installation, and free estimates are also offered.
Warranty: The company offers a five-year warranty on paint work and a one-year warranty on carpentry work.
Company History: The local, family-owned company was founded in 1986 by Tom Curren.
Distinctions: Tom Curren Companies is an EPA Lead-Safe Certified Firm, a member of the Certified Contractors Network (CCN), and won the 2023 Academy of Professional Painting Contractors Academy Award.
Services Not Offered: The company does not provide roofing services. Minimum Job: Projects begin at $1,500.
Rating: 4.2 out of 5
Verified Trade License(s) HIC 110550, CS-113395
Verified General Liability Insurance
Verified Workers’ Comp
Deck Building & Maintenance
DP Custom Homes & Renovations
“At DP Custom Homes & Renovations, we believe that innovation comes from a deep understanding of each client’s needs. We listen carefully and work closely with you to bring your dream project to life. We pride ourselves on our personalized service, expert craftsmanship, and top-quality products delivered on time and on budget.” David Piazzarollo | Owner
Services Offered: DP Custom Homes & Renovations specializes in custom decks and outdoor living spaces. The company offers design/build services for new decks, deck expansions, composite upgrades, refinishing, and custom elements such as lighting and seating.
Warranty: The company offers limited lifetime manufacturers’ warranties and a one-year labor warranty.
Company History: The local company was established in 2022.
Distinctions: DP Custom Homes & Renovations is accredited by the BBB and holds an A+ rating. The company is a member of the Builders and Remodelers Association of Greater Boston (BRAGB) and the Professional Remodeling Organization (PRO).
Employee Information: Employees drive marked vehicles, wear uniforms and shoe covers, and undergo background checks and drug testing.
Minimum Job: Projects start at $5,000.
Rating: 5.0 out of 5
Verified Trade License(s) HIC 209267, CS-117333
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
“Best Pick Reports is very helpful. I’m pleased with the quality of the companies.” –Diana C. | Belcamp, MD
Drain/Sewer Cleaning & Repair
Best Pick Reports recommends:
■ MillTown Plumbing, Heating, Cooling and Electrical
10th year as a Best Pick Educational Content
COMMON DRAIN/SEWER CLEANING & REPAIR SERVICES
• Drain and sewer line cleaning
• Clog removal
• Rodding
• Hydro-jetting
• Water and sewer line repair and replacement
• Trenchless sewer line repair
• Video camera inspections
• Root removal
• Repiping
TOP CONSUMER TIPS
• Drain clogs are typically caused by food, hair, foreign objects, and grease. To avoid clogs, use drain strainers to catch the majority of debris. Do not dispose of grease in drains. Instead, pour it into a separate container that can be discarded or recycled. Additionally, so-called flushable wipes should not be flushed down the toilet.
• Hard water can cause buildup that clogs and corrodes your plumbing system. If your area has hard water, a whole-house water softener system can help. Contact a plumbing professional to learn more about your options.
• While chemical drain cleaners can effectively remove clogs, they are corrosive and can damage pipes over time and with repeated use. Be careful
TRADE LICENSE INFORMATION
with plungers, too. The suction from a plunger can damage seals and cause leaks. Try using a drain snake or other alternative drain cleaning methods first. Many plumbers recommend enzyme cleaners for preventative maintenance. Enzyme cleaners won’t fix a completely clogged drain, but if you use them regularly, they will prevent clogs. If the problem persists, call a professional. Drains that clog repeatedly can indicate larger problems with the plumbing system.
• If your sinks are draining very slowly or gurgling noises are coming from your toilets, call a drain and sewer cleaning professional. These are potential signs of a sewer system problem.
• Sewer lines can break or clog from corrosion, shifting soil, and tree roots. They can also break due to old age and problems in the municipal waste infrastructure. You will need the help of a professional to diagnose and solve these issues. If you own an older home built before the 1960s and 1970s, you may have sewer pipes made of clay tile. Clay-tile pipes are susceptible to tree root intrusion, and their lifespan is less than 50 years. Sewer pipes in homes constructed more recently are usually made of PVC. This durable plastic is slick, which helps prevent clogs.
Companies must hold a Plumbing Business License issued by the Massachusetts Office of Consumer Affairs and Business Regulation. Scan for additional educational content
Drain/Sewer Cleaning & Repair
MillTown Plumbing, Heating, Cooling and Electrical 978-296-5550
“We’re committed to offering honest answers to all of your plumbing, heating, cooling, electrical, and drain cleaning questions, and we provide cost-effective, permanent solutions as well as reliable 24/7 live customer service to keep your home healthy and safe.” Fred
Webster, Jr. | Owner
Services Offered: MillTown offers residential and commercial drain cleaning and sewer repair services, including clog removal, snaking, trenchless pipe repair, rodding, camera inspections, sewer line replacement, jetting, root removal, leak detection and repair, and excavation. The company also offers comprehensive plumbing, heating, A/C, and electrical services.
Warranty: Installations and replacements have a one-year parts-andlabor warranty. Customer satisfaction is guaranteed.
Company History: The local, family-owned-and-operated company was founded in 1979.
Distinctions: MillTown is fully licensed and insured.
Employee Information: Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Services Not Offered: The company does not pump or repair septic tanks.
Rating: 4.8 out of 5
Verified Trade License(s) 2255
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
Every Best Pick company must maintain very high customer satisfaction rates over the past three years from either our own internal research or Google reviews. Read more about the qualification process in the back of this guidebook.
Duct Cleaning
Best Pick Reports recommends:
■ Mighty Duct
11th year as a Best Pick
Educational Content
COMMON DUCT CLEANING SERVICES
• Duct cleaning
• Duct sanitization
• Duct leakage testing and repairs
• Duct sealing, insulation, and replacement
• Indoor air quality solutions
• Dryer vent cleaning and repair
• HVAC system component cleaning
• Filtration evaluation and upgrades
TOP CONSUMER TIPS
• Duct cleaning frequency depends on your needs and preferences. If your air duct supply and return vents look dirty, the inside of the system is probably dirty too. Check your ductwork periodically for particulate buildup, especially if anyone in the home has asthma or allergies.
• Home remodeling projects can produce a lot of dust and debris, so schedule duct cleaning after a home renovation project. Everyday activities bring dust into the house, too, whether you’re opening the front door or turning on the air conditioning. Other factors, like pet hair, cigarette smoke, and water damage, can all cause more rapid buildup of dust and dirt in the ductwork.
• Duct cleaning involves cleaning your home’s ductwork as well as your entire HVAC system. This includes the supply and return ducts and
TRADE LICENSE INFORMATION
registers, grills and diffusers, heat exchangers, heating and cooling coils, condensate drain pans, fan motor and housing, and the air handler unit housing.
• If your heating and cooling bills rose significantly compared to the same time last year, your air ducts could be leaking. Duct sealing can fix this problem. Having the ductwork sealed can also improve air circulation in your house.
• If mold is found in your ductwork and HVAC system, hire a pro to clean the entire system and ductwork to remove the mold and ensure it doesn’t return. Some duct cleaning contractors are licensed in mold removal and can take care of any mold they find. If yours isn’t or if the mold problem is extensive, you may need to hire a professional mold removal and remediation contractor.
• Beware of duct cleaners who only use ordinary household tools. Household vacuum cleaners and residential-use air compressor guns won’t get good results. In fact, these types of tools will likely just scatter dust and debris from the ducts all over your house. Check that the company’s methods meet industry standards. The National Air Duct Cleaners Association (NADCA) is a great resource for current industry information.
The state of Massachusetts does not issue or require a trade license for companies in this service category. Scan for additional educational content
Mighty Duct
“Our goal is to continually satisfy the customer. I wouldn’t be able to sleep at night if I thought a job was not done well. We know that if we were paying for service, we would want the best, so that is what we do: we give the best. As a result, much of our business growth has been by word of mouth, and that means we do a good job.” Ronald
Gray | President
Services Offered: Mighty Duct specializes in providing residential and commercial customers with duct cleaning services. The company also cleans duct vents, grates, and registers as well as dryer vents.
Company History: The local company was founded in 1994.
Distinctions: Company president Ronald Gray is certified as an Air Systems Cleaning Specialist (ASCS) by the National Air Duct Cleaners Association (NADCA). Mighty Duct is a member of NADCA.
Employee Information: Employees wear uniforms and drive marked vehicles.
4.8 out of 5
Trade License(s) Not Required
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
6th
COMMON ELECTRICAL SERVICES
Educational Content
• Electrical equipment installation, replacement, and repair
• Troubleshooting
• Maintenance
• Whole-house surge protection
• Outlet, switch, and fan installation
• Lighting installation
• Electrical panel replacements and upgrades
• Safety inspections
TOP CONSUMER TIPS
• Electrical work requires specialized knowledge and tools. Professional electricians will ensure that their work is done safely and to code.
• If your home is older and hasn’t been recently updated, have an electrician do a safety
inspection. Issues like improper grounding or a totally full main panel might not impact your daily life, but they are safety hazards.
• Test your smoke detectors monthly, replace the batteries at least annually, and replace smoke detector units every ten years at minimum. For the best protection, have an electrician install hardwired smoke detectors and carbon monoxide detectors with battery backups.
• Surge protectors can protect electronics from power surges by diverting excess electricity through a grounding wire. An electrician can install a whole-house surge protector at your panel or power meter. Whole-house units only protect against incoming surges, so use them with plug-in units for the best protection.
Heritage Home Service
“Our goal is for every job to be performed extremely well by friendly, considerate, highly trained professionals. That’s why so many of our customers say, ‘We love your people.’” Craig Chartier | Owner
Services Offered: Heritage Home Service performs the installation, maintenance, and repair of electrical equipment for residential customers. The company specializes in electrical panels and generators. Heritage Home Service offers virtual visits through video conferencing that connect the homeowner with a professional who offers free quotes for non-urgent problems, services, or future projects.
Warranty: Heritage Home Service offers a one-year warranty on service and installation.
Company History: The company started in 1986.
Additional Information: Heritage Home Service sells and services many brands, including KOHLER and Generac.
Services Not Offered: The company does not service or install solar or geothermal systems.
Minimum Job: A dispatch fee of $89 is charged if no work is performed.
“As a local, family-owned-and-operated business for over 30 years, our service is where we shine. We are truly committed to providing customers with the utmost professional experience. Our technicians are skilled and experienced in handling your home’s needs, and we take pride in completing our work down to the very last detail.” Ryan Williams | President
Services Offered: 128 Plumbing, Heating, Cooling & Electric services, repairs, and installs EV chargers, electrical panels, heat pumps, switches, outlets, ceiling fans, surge protectors, circuits, wiring, and smoke and CO detectors. 128 specializes in electrification and provides service plans, up-front pricing on every job, financing options, free consultations on HVAC equipment, and a full range of plumbing and HVAC services.
Warranty: 128 offers a 100 percent satisfaction warranty on all services and installations.
Company History: 128 started in 1992 and remains locally and independently owned with a whole-home approach toward services and installations.
Distinctions: 128 is a Mass Save Heat Pump Installer, a Mitsubishi Diamond Elite Contractor, a Bosch ABC Accredited Contractor, a Navien Service Specialist, and an American Standard Customer Care Dealer.
4.9 out of 5
Electricians
Papalia Home Services
“For years, our crew at Papalia Home Services has dedicated themselves to providing the highest level of customer service available. The company is committed to training and customer satisfaction in all that we do, including drain cleaning and drain video, plumbing, boiler, HVAC, and electrical installation and repair.” Jim Papalia | President
Services Offered: Papalia Home Services offers electrical services, including upgrades, repairs, panel replacements, and home safety inspections. The company installs lighting, outlets, whole-house surge protection, roof ice-melt systems, and more. Papalia also provides plumbing, drain cleaning, and HVAC services; maintenance plans; and flexible financing.
Warranty: The company provides labor warranties as well as limited manufacturer warranties on all products and materials installed by the company. Papalia guarantees customer satisfaction.
Company History: The company has provided “Good Clean” service to MetroWest homeowners since 1990.
Employee Information: Employees wear uniforms and shoe covers, drive marked vehicles, undergo background checks, are experienced, and receive routine training.
Rating: 4.9 out of 5
Verified Trade License(s)
“We’re committed to offering honest answers to all of your electrical, plumbing, heating, cooling, and drain cleaning questions, and we provide cost-effective, permanent solutions as well as reliable 24/7 live customer service to keep your home healthy and safe.” Fred Webster, Jr. | Owner
Services Offered: MillTown offers a full range of electrical services, including low-voltage, recessed, and security lighting; dimmer installation; service panel upgrades; basement wiring; switch and outlet installation and repair; safety inspections; EV charger installation; lightning protection; circuit installation; troubleshooting; home automation; stove and oven wiring; appliance installation; generator inspection, installation, repair, and replacement; and 24-hour live customer service. The company also offers comprehensive plumbing, heating, A/C, drain clearing, and sewer repair services.
Warranty: Installations and replacements have a one-year parts-andlabor warranty. Customer satisfaction is guaranteed.
Company History: The local, family-owned-and-operated company was founded in 1979.
Distinctions: MillTown is fully licensed and insured.
Employee Information: Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Rating: 4.8 out of 5 Verified Trade License(s)
Verified
Verified Workers’ Comp
Akian Plumbing, Heating, Cooling & Electric
“Our mission is to build the greatest company by developing people both personally and professionally, all while creating a safe, fun, and creative work environment. We believe in challenging ourselves to be the best at everything we do, and we’re proud to serve our clients and our community by providing five-star, extraordinary service.” Stephen Akian | CEO
Services Offered: Akian Plumbing, Heating, Cooling & Electric provides comprehensive residential electrical services. The company specializes in electrical panel upgrades and whole-house generator installation. Additional services include complete residential plumbing and HVAC work.
Warranty: The company guarantees 100 percent customer satisfaction and honors manufacturer warranties.
Company History: The local, family-owned company was established in 2017.
Distinctions: Akian is BBB Accredited, a Super Service Award winner, a Nextdoor Neighborhood Fave, a Best of Houzz - Service award winner, and a HomeAdvisor Elite Service professional.
Employee Information: Employees drive marked vehicles, wear uniforms and shoe covers, and undergo background checks and drug testing.
4.8
“Landry Mechanical has built a strong reputation as a trusted provider in the Central and Eastern Massachusetts community. We deliver outstanding and consistent customer service, offer reliable support, and employ a team of licensed, background-checked pros who share our dedication to quality, safety, and integrity.” Raymond Landry Jr. | President
Services Offered: Landry Mechanical specializes in residential and commercial electrical work. Services include electrical panels, generator service/maintenance, and electric car chargers. The company offers complete HVAC and plumbing services, general repairs, maintenance, and fixture installation. Estimates are free.
Warranty: All installations have a one-year warranty. Up to a ten-year labor warranty is available.
Company History: The local, family-owned company was established in 2008.
Distinctions: Landry Mechanical is A+ Rated and Accredited with the BBB, a 2024 and 2025 Super Service Award winner, and a Bryant factoryauthorized dealer.
Employee Information: Employees drive marked vehicles, wear uniforms and shoe covers, and undergo background checks and drug testing.
Services Not Offered: Landry Mechanical does not offer duct cleaning services.
Rating: 4.8 out of 5
Verified Trade License(s) 2?2?6?0?1
Verified
Verified
COMMON FLOORING SERVICES
• Conventional and engineered hardwood flooring
• Tile, stone, luxury vinyl, and laminate flooring
• Carpet installation and stretching
• Flooring installation and repair
• Hardwood sanding and refinishing
• Stairway updates
• Flooring sales and installation
• Area rug sales, repair, and refurbishing
TOP CONSUMER TIPS
• If you can, take flooring samples home in as large a size as possible. This lets you see your options in your house, with your decor, and under a variety of lighting conditions.
• It is important to fix any subfloor issues before installing new flooring to avoid problems in the future and to ensure the flooring lasts a long time. In some cases, this involves removing and replacing sections of subflooring.
• Vinyl flooring is a good option for areas prone to getting wet, such as kitchens, bathrooms, and laundry rooms, because it is low maintenance and resistant to mold and mildew. Tile, stone, and grout need to be resealed about every four years but are otherwise low maintenance. Porcelain tile is considered a better choice for flooring in hightraffic areas because of its durability. Ceramic tile is softer and more porous.
TRADE LICENSE INFORMATION
• Consider your return on investment when choosing new flooring, as well as your lifestyle and the level of care required for different flooring types.
• Reduce wear on hardwood floors with floor mats and rugs. Also use felt protectors or furniture coasters on furniture legs to prevent dents and scratches. Blinds and curtains can help prevent or reduce fading from the sun over time.
• Some manufacturers and retailers put a number between one and five on the carpet’s label. This is the carpet performance rating. On a scale of one to five, it denotes how well the carpet can withstand extended wear. A rating of two to four suggests average durability. Carpet with a rating below two is best for areas with light foot traffic.
The state of Massachusetts does not issue or require a trade license for companies in this service category. Scan for additional educational content
A.J. Rose Carpets and Flooring
“A.J. Rose strives every day to provide exceptional customer service. We have been installing flooring in Massachusetts for over 45 years.” A.J. Boyajian | Co-owner
Services Offered: A.J. Rose Carpets and Flooring installs carpet, hardwood, laminate, vinyl, engineered wood, cork, bamboo, and luxury vinyl tile flooring for residential and commercial customers.
Warranty: A.J. Rose offers a 100 percent customer satisfaction guarantee.
Company History: The second-generation, family-owned-and-operated company has served customers in the Boston area since 1977. A.J. Rose has locations in Natick, Burlington, Saugus, and Needham.
Distinctions: A.J. Rose is a member of the National Floorcovering Alliance and has earned Boston magazine’s Best of Boston award for Flooring and Northshore magazine’s Best of the North Shore award for Flooring.
Additional Information: The company sells and installs all major brands of flooring.
Services Not Offered: The company does not offer carpet cleaning or hardwood sanding and refinishing.
“Our durable yet beautiful flooring options are carefully cut and installed by our expert craftsmen. We are fully insured and use only top-of-the-line equipment. Let us install floors for your home or company, and you will never regret it. We look forward to meeting with you and getting the chance to work together.” Dmitry
Vasilets | Owner
Services Offered: Masterpiece Flooring Inc. installs hardwood, engineered wood, carpet, tile, laminate, vinyl, and luxury vinyl plank flooring for residential and commercial customers. The company also offers sanding and refinishing services.
Warranty: Masterpiece Flooring offers a one-year labor guarantee and honors manufacturers’ warranties.
Company History: The local, family-owned-and-operated company has been serving Massachusetts and surrounding areas since 2006.
Employee Information: Employees wear uniforms and are background checked.
Additional Information: Masterpiece Flooring offers products from major manufacturers such as Shaw, Mohawk, Armstrong, Congoleum, Mannington, Somerset, Mirage, and more.
Minimum Job: A $1,000 job minimum is required.
5.0 out of 5 Trade License(s) Not Required Verified
Flooring Ulta Home Improvements
“Ulta Home is your trusted and reliable flooring installer in Greater Boston and Metro West. Your flooring endures daily foot traffic. When left neglected, it may be a hazard to your household. Show your home some love with high-quality flooring installed by our highly skilled craftsmen. You will love the way our floors look and feel.” Bruno
Aragao | President
Services Offered: Ulta Home Improvements installs pre-finished hardwood; luxury vinyl plank; and ceramic, porcelain, glass, cement, marble, mosaic, and granite tile flooring. The company also offers hardwood sanding and refinishing, custom staining services, painting, and carpentry.
Warranty: Ulta Home Improvements offers a 100 percent customer satisfaction guarantee.
Company History: The locally owned company started in 2014. Ulta Home Improvements states that its core values and mission to serve every customer with excellence inform each job.
Additional Information: Ulta Home Improvements works with brands such as Armstrong, Bruce, Mohawk, Shaw, Somerset, Mannington, COREtec, Karndean, Daltile, Marazzi, Ann Sacks, and more.
Rating: 5.0 out of 5
Trade License(s) Not Required
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
“Contractors were easy to find. It’s an excellent book. I’m thrilled with the service and prompt response I got. Fair price, good work.”
–Michael M. | Fairfax, VA
Foundation Repair
■ Groundworks
2nd year as a Best Pick
Educational Content
COMMON FOUNDATION REPAIR SERVICES
• Foundation repair
• Pier systems
• Wall anchor systems
• Crawl space repair and encapsulation
• Basement waterproofing
• Moisture control service
• Foundation drainage systems
• Concrete lifting and leveling
TOP CONSUMER TIPS
• Signs of foundation damage include vertical and horizontal cracks in foundation walls, drywall cracks near doors and windows, unlevel floors, windows or doors sticking, cracks in exterior brick veneer, settled or uneven basement floors, and cracks in garage slabs.
• The following conditions can cause foundations to settle, crack, and bow: extremely dry weather, which causes the soil to shrink and contract; and wet weather, which causes the soil to expand and create pressure against the foundation walls. Layers of soil can also settle over the years and cause foundation cracks. Slab foundations that are poured on loose soil are especially prone to problems.
• A leaking, cracked, or otherwise compromised foundation will devalue your home and make
TRADE LICENSE INFORMATION
selling virtually impossible. If your home shows signs of cracking, settling, or leaking, your best course of action will be to repair the foundation to protect the value of your house.
• When you call a foundation repair contractor, be prepared to answer a few questions, like the age of your house and any relevant history. If you’re dealing with a foundation or wall crack, tell the company approximately when you noticed the crack and whether it has gotten larger. The inspector should always come to your home to complete the estimate. Foundation problems cannot be diagnosed over the phone.
• Foundation inspections should include a digital elevation survey and a discussion of potential causes of the problem. Most inspections take about an hour to an hour and a half. Some foundation repair companies have structural engineers on staff to consult on projects. Other companies consider that relationship to be a conflict of interest.
• Discuss preventative measures such as root barriers, proper drainage and grading, and moisture maintenance with your contractor. Without a plan for ongoing maintenance, foundation issues can return, especially if they were initially caused by moisture problems.
Companies are required to register as a Home Improvement Contractor with the Massachusetts Office of Consumer Affairs and Business Regulation.
Scan for additional educational content
Foundation Repair
Groundworks 978-765-1865
“Our mission is to protect, improve, and repair our customers’ greatest asset: their home.” Matt
Malone | CEO
Services Offered: Groundworks specializes in residential foundation repair, basement waterproofing, crawl space repair, and concrete repair and lifting. The company offers financing options and free estimates.
Warranty: Groundworks provides a life-of-the-structure warranty on all new installations and a five-year warranty on concrete lifting.
Company History: The local company was established in 2016.
Distinctions: Groundworks is A+ Rated with the BBB.
Employee Information: Employees wear uniforms and shoe covers and undergo background checks.
Services Not Offered: Groundworks does not install new foundations or pour concrete.
Rating: 4.7 out of 5
Verified Trade License(s) HIC 216733, CS-121892
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
Company reference lists are never used in our research; we develop our ratings according to the review and survey data we have about each company spanning the past three years.
Garage Doors
■ Door Systems Garage Door Group
14th year as a Best Pick
Educational Content
COMMON GARAGE DOOR SERVICES
• Garage door installation, replacement, and repair
• Routine garage door maintenance
• Garage door opener installation, repair, replacement, and programming
• Repair and replacement of springs, rollers, and cables
• New garage door sales and installation
TOP CONSUMER TIPS
• If nothing happens when you push the button for the garage door opener, first make sure the opener has power. The opener is usually plugged into a normal electrical outlet. Try plugging something else into the outlet to see if it’s working. If the outlet doesn’t have power, check the circuit breakers in the main service panel. If a breaker is flipped, try resetting it before calling a professional for help.
• A garage door spring can cause serious injury and damage when it breaks. If your garage door has a torsion spring system, the springs are housed inside a shaft or tube. This cover should prevent the springs from causing any harm if they break. Extension springs are attached to safety cables. As long as they’re properly installed, the safety cables will control the springs if they fail. This safety measure prevents damage and injury. If your garage door has
TRADE LICENSE INFORMATION
extension springs but not safety cables, have a professional install them right away.
• If your garage door falls or closes by itself or doesn’t stay closed, the door is most likely out of balance. Unbalanced garage doors often look uneven or slanted to one side. This causes the hardware on one side to wear out more quickly.
• Garage door openers tend to be a little noisy. If you hear grinding noises or anything out of the ordinary, however, call a garage door pro. Stop the garage door opener or, if you open the garage door by hand, stop attempting to open or close it.
• Regular maintenance is key to a properly and safely operating garage door. On a regular basis, visually inspect the garage door system, including the springs, cables, pulleys, rollers, and hardware for signs of damage or wear.
• Steel is one of the most popular materials for garage doors. Steel garage doors are strong and low maintenance. Other common materials include wood, aluminum, fiberglass, and vinyl. Vinyl garage doors are gaining popularity because of their durability. They’re also made with UV-resistant materials, so they’re less likely to fade from sun exposure.
Companies are required to register as a Home Improvement Contractor with the Massachusetts Office of Consumer Affairs and Business Regulation.
Scan for additional educational content
Garage Doors
Door Systems Garage Door Group
“Your overhead garage door is an important part of your home’s architecture. With the largest and most diverse selection in New England, we have the garage door to make your home distinctive and unique. Our priority is helping you select the best garage door to satisfy your specific needs.” Lars Niit | President
Services Offered: Door Systems Garage Door Group offers garage door and garage door opener sales, repair, service, and installation.
Warranty: All workmanship and materials are guaranteed for one year on new door and motor installations. The company guarantees parts and service for 90 days.
Company History: Door Systems Garage Door Group was founded in 1961 by Heimar “Ed” Niit. The company has grown to employ more than 75 people in over 14 locations in the Northeast. Currently, Ed’s son Lars serves as president of the family-run enterprise.
Additional Information: The company offers garage doors and related products by Wayne Dalton, North American, Clopay, LiftMaster, Garaga, Cookson, Cornell, Republic, Everite, Haas, Amarr, and more.
Rating: 4.5 out of 5
Verified Trade License(s) HIC 161210
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
Gutter & Gutter Guard Installation
■
8th year as a Best Pick ■
4th year as a Best Pick ■
3rd year as a Best Pick ■
1st year as a Best Pick
COMMON GUTTER & GUTTER GUARD INSTALLATION SERVICES
• Gutter installation and replacement
• Gutter guard installation
• Downspout installation and replacement
Educational Content
relatively close together. The back of the gutter should be installed behind the existing roof flashing to prevent leaks and water damage.
• Specialty accessories and product options, such as ice reduction systems for gutters, downspout extenders, rain chains, splash blocks, and extended gutter and downspout diameter options
TOP CONSUMER TIPS
• Gutters and downspouts help protect your home’s foundation, roof, and siding. Faulty gutters can cause water damage, foundation issues, soil erosion, roof leaks, fascia and soffit damage, and other problems.
• For water to move through the gutters efficiently, the gutters need to be installed with a slope toward the downspouts. Too much slope can make the gutter overflow. Too little slope will cause water to sit in the gutters. A structurally sound gutter will have fasteners that are
TRADE
LICENSE INFORMATION
• Gutters are usually sold in five-inch or sixinch sizes. Six-inch gutter troughs are best for minimizing overflow on steep roofs.
• Downspouts are usually two inches deep by three inches wide or three inches deep by four inches wide. Larger downspouts drain quickly and don’t clog easily.
• Seamless aluminum gutters are a popular option. Vinyl gutters are cost effective and lightweight. Copper and zinc gutters are an investment, but they weather to a beautiful patina over the years and can last for the life of the house.
• Gutter guard systems are typically made of a fine metal mesh or a piece of curved, painted metal installed on top of the gutter trough. These covers keep out leaves and other debris.
Companies are required to register as a Home Improvement Contractor with the Massachusetts Office of Consumer Affairs and Business Regulation.
Gutter & Gutter Guard Installation
GF Sprague and Company LLC
“For more than 50 years, our team has been delivering projects built on quality, integrity, and craftsmanship. Our work is backed by our Forever Whoever warranty, as well as hundreds of 5-star reviews. ‘Your Home, Your Priorities. Our Expertise.’” Joey
Fernandes | General Manager
Services Offered: GF Sprague specializes in home exterior projects from repairs to full replacements, including roofing, siding, gutters, chimneys, slate, copper, and windows.
Warranty: GF Sprague honors manufacturers’ warranties and offers the “Forever Whoever” warranty, which is a lifetime transferable workmanship warranty.
Company History: GF Sprague has been serving the community for over 50 years, since its founding in 1969.
Distinctions: GF Sprague won a 2024 GuildQuality Guildmaster Award and was named Company of the Year in 2011 by the Certified Contractors Network.
Employee Information: Employees wear uniforms, drive marked vehicles, and undergo background checks. The company trains employees through its “Green to Gold” mentoring program, pairing apprentices with experienced technicians.
Services Not Offered: Gutter cleaning is not offered.
Ned Stevens Gutter Cleaning
“For 61 years, Ned Stevens has been cleaning, installing, and repairing rain gutters for our great customers. We are open 7 days a week, and we work hard to ensure quality and safety while always making sure the customer is happy.”
Ned Stevens | Founder
Services Offered: Ned Stevens Gutter Cleaning provides gutter cleaning, new gutter installation, and gutter repair as well as complete power washing services, window cleaning, dryer vent cleaning, underground drain snaking, chimney cap installation, and full mosquito and tick control services. The company offers services 7 days a week and free estimates.
Warranty: All work is 100 percent guaranteed.
Company History: Ned Stevens started the company in 1965.
Employee Information: All employees receive DMV background checks, undergo extensive training in both a classroom and the field, and are subject to daily random quality-control inspections. All workers are Ned Stevens employees and are covered by full workers’ compensation and liability insurance.
Minimum Job: Ned Stevens Gutter Cleaning requires a $110 job minimum.
Rating: 4.5 out of 5
Verified Trade License(s) HIC 186366
Verified
Verified
Gutter & Gutter Guard Installation
LeafFilter Gutter Protection
“We’ve been protecting homeowners from water damage for over 20 years. Our patented 3-piece micromesh gutter protection system accepts and pulls away water without collecting debris. Your gutters stay clog-free, guaranteed. We back our guarantee with a lifetime warranty and best-in-class customer service.” Chris Counahan | President of LeafFilter
Services Offered: LeafFilter Gutter Protection specializes in installing gutter guards and gutters for residential customers. The company also provides gutter evaluations and free estimates.
Warranty: LeafFilter Gutter Protection offers a lifetime transferable warranty.
Company History: The company was established in 2005 by Matt Kaulig and is part of a national franchise.
Distinctions: LeafFilter was ranked on the 2022 Qualified Remodeler’s Top 500 and 2022 HIP 200 lists, the 2023 Consumer Advocate Top 10 Best Gutter Guards list, the 2023 Best Company Top 28 Companies to Watch list, and the 2023 Inc. Best in Business list. LeafFilter is a Great Place To Work-Certified Company.
Services Not Offered: The company does not offer roof installation services.
“When we say, ‘We did your neighbor’s roof,’ it’s no exaggeration. We’ve installed over 40,000 roofs and counting in the Greater Boston area and stand behind the work with our own craftsmanship warranty. A family-owned-and-operated business since 1974.” Michael Olen | Owner
Services Offered: O’LYN Roofing installs aluminum, fiberglass, copper, and wood gutters. The company also installs and replaces asphalt shingle, rubber, slate, cedar shake, and copper roof systems. Additional services include roof cleaning and skylight and ice melt system installation. O’LYN Roofing provides free estimates. Financing is available.
Warranty: The company offers industry-leading warranties, including lifetime and workmanship warranties.
Company History: The local company was established in 1974 by Michael Olen.
Distinctions: O’LYN Roofing is an Owens Corning Platinum Preferred Contractor and winner of the Owens Corning 2015 Spirit Award.
Employee Information: Uniformed employees drive marked vehicles and are background checked.
Services Not Offered: Gutter cleaning is not offered.
Rating: 4.7 out of 5
Verified
HIC 101297
Verified
Verified
Gutter Cleaning
Best Pick Reports recommends:
■ Ned Stevens Gutter Cleaning
5th year as a Best Pick
Educational Content
COMMON GUTTER CLEANING SERVICES
• Gutter cleaning
• Downspout cleaning
• Gutter repairs
• Gutter installation
• Roof cleaning
• Pressure washing
TOP CONSUMER TIPS
• Gutters and downspouts carry water away from your house, protecting the soil, foundation, roof, and siding. Spillover from clogged gutters can erode the soil around the foundation and cause foundation and waterproofing problems.
• Don’t wait until your gutters overflow to have them cleaned. Gutters that overflow consistently for an extended period of time can cause issues like wood rot, basement water intrusion, insect infestations, and termite damage.
• Gutter cleaning should be done a minimum of twice a year. The general rule of thumb is to have the gutters cleaned in the late spring and late fall, after trees have budded out or lost all their leaves. If you have lots of trees around your house, you may need to have your gutters cleaned on a quarterly basis. It’s a good idea to check your gutters regularly all year to ensure water is flowing properly.
TRADE LICENSE INFORMATION
• Gutter covers can reduce the amount of debris that collects in your gutters. A gutter cover is a smooth piece of curved, painted metal that fits over the top of the gutter. When it rains, water flows around and underneath the cover and into the gutter. Leaves and other debris fall to the ground. Gutter covers are sometimes less effective at very steep sections of the roof. The volume of water that comes down the roof at these spots can still overshoot the gutters. Diverters can help with this. Adding a gutter cover system to your home doesn’t mean that your gutters are now completely maintenancefree. They should still be inspected periodically to make sure they aren’t leaking or deteriorating.
• For traditionally seasonal businesses like gutter cleaning, try to schedule your services during the slower times of year. You will likely have an easier time scheduling your preferred date and time.
• The heights involved make gutter cleaning dangerous. Professionals have special safety training as well as the right equipment, like ladders with levelers. Any company working at your home should be fully insured. This is especially true for gutter cleaners, since damage to property is always a possibility. Ask for proof of both workers’ compensation insurance and liability insurance.
The state of Massachusetts does not issue or require a trade license for companies in this service category. Scan for additional educational content
Ned Stevens Gutter Cleaning
“For 61 years, Ned Stevens has been cleaning, installing, and repairing rain gutters for our great customers. We are open 7 days a week, and we work hard to ensure quality and safety while always making sure the customer is happy.”
Ned Stevens | Founder
Services Offered: Ned Stevens Gutter Cleaning provides gutter cleaning, new gutter installation, and gutter repair as well as complete power washing services, window cleaning, dryer vent cleaning, underground drain snaking, chimney cap installation, and full mosquito and tick control services. The company offers services 7 days a week and free estimates.
Warranty: All work is 100 percent guaranteed.
Company History: Ned Stevens started the company in 1965.
Employee Information: All employees receive DMV background checks, undergo extensive training in both a classroom and the field, and are subject to daily random quality-control inspections. All workers are Ned Stevens employees and are covered by full workers’ compensation and liability insurance.
Minimum Job: Ned Stevens Gutter Cleaning requires a $110 job minimum.
Rating: 4.5 out of 5
Trade License(s) Not Required
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
“Basically every time we need stuff done around the house, we use the book. It’s very high quality.” –Coleman
Heating & Air Conditioning
COMMON HVAC SERVICES
• Air conditioning and heating services
• Equipment repair and replacement
• System troubleshooting
• Maintenance agreements
• Refrigerant recharging or refilling
• HVAC system and equipment installation
• Thermostat installation, replacement, and troubleshooting
• Humidifier and dehumidifier installation
TOP CONSUMER TIPS
• HVAC maintenance plans are handy and usually include two maintenance appointments per year plus perks like reduced or waived dispatch fees.
• The right HVAC system size is key to efficiency. A too-small system won’t do a good job controlling
TRADE LICENSE INFORMATION
the temperature of the house. A system that is too large will cycle on and off frequently. Your contractor should use the Manual J formula to make sure your HVAC system is the right size.
• Programmable or Wi-Fi-enabled thermostats can help lower energy costs by auto-adjusting the temperature while the house is empty.
• Ask if your service provider honors manufacturers’ warranties on new equipment or whether you will need to contact the manufacturer directly in the event of a problem.
• If your HVAC system is running well but you’d like to increase your home’s efficiency, look into duct sealing. Sealing the ducts can lower energy costs and boost air circulation.
The state of Massachusetts does not issue or require a trade license for companies in this service category. Scan for additional educational content
Heritage Home Service
“Our goal is for every job to be performed extremely well by friendly, considerate, highly trained professionals. That’s why so many of our customers say, ‘We love your people.’” Craig
Chartier | Owner
Services Offered: Heritage Home Service maintains, repairs, and installs furnaces, boilers, central air conditioning systems, and ductless air conditioning systems. The company services all brands of HVAC equipment. Heritage Home Service offers virtual visits through video conferencing that connect the homeowner with a professional who offers free quotes for non-urgent problems, services, or future projects.
Warranty: Heritage Home Service offers a one-year warranty on workmanship and installation; a five-year warranty on heat exchangers and compressors; and five- and ten-year parts-and-labor warranties.
Company History: The second-generation, family-owned-and-operated company was founded in 1986.
Services Not Offered: The company does not clean air ducts or service or install solar or geothermal systems.
Minimum Job: A dispatch fee of $89 is charged if no work is performed.
“What sets our company apart is our delivery of consistent, world-class service. We are believers in continuous improvement for the betterment of our customers. We promise to fulfill the needs of every customer with a sense of urgency, aiming for the gold standard of ‘fixing it right, right away, today.’” Tim Flynn | President
Services Offered: HL Bowman specializes in the service, repair, and installation of heating and cooling equipment for residential customers. In addition to installing air quality control products, the company offers plumbing and drain services.
Warranty: The company honors manufacturers’ warranties on parts and offers a variety of maintenance plans for HVAC systems.
Company History: HL Bowman is a local company that was founded in 1995.
Employee Information: Employees must meet the company’s professional qualifications in addition to undergoing background checks and drug testing. Technicians arrive in uniforms and marked vehicles, and homeowners are sent a bio and photo prior to being serviced.
Services Not Offered: HL Bowman does not work on window A/C units or oil heating systems.
out of 5 Trade
Not Required
Verified
Verified
Heating & Air Conditioning
Papalia Home Services
“For years, our crew at Papalia Home Services has dedicated themselves to providing the highest level of customer service available. The company is committed to training and customer satisfaction in all that we do, including drain cleaning and drain video, plumbing, boiler, HVAC, and electrical installation and repair.” Jim Papalia | Founder
Services Offered: Papalia Home Services offers residential and light commercial HVAC services, including installation and replacement of gas furnaces, boilers, central air conditioning systems, heat pumps, ductless mini-splits, and humidifiers. Technicians are available seven days a week. The company also provides indoor air quality solutions, plumbing services, maintenance plans, and flexible financing.
Warranty: Papalia provides a two-year labor warranty on materials and workmanship. Equipment is registered with the manufacturer so that customers receive limited warranty terms.
Company History: The company has provided “Good Clean” service to MetroWest homeowners since 1990.
Employee Information: Employees wear uniforms and shoe covers, drive marked vehicles, and undergo background checks.
4.9 out of 5
License(s) Not Required
“We’re committed to offering honest answers to all of your plumbing, heating, cooling, electrical, and drain cleaning questions, and we provide cost-effective, permanent solutions as well as reliable 24/7 live customer service to keep your home healthy and safe.” Fred Webster, Jr. | Owner
Services Offered: MillTown is a full-service heating and air conditioning contractor that specializes in the service, repair, and installation of home HVAC systems, heat pump and A/C units, ductless systems, central air, heat pumps, boilers, furnaces, water heaters, and more. Financing options and free quotes are available. The company also offers comprehensive plumbing, drain clearing, sewer repair, and electrical services.
Warranty: Installations and replacements have a one-year parts-andlabor warranty. Customer satisfaction is guaranteed.
Company History: The local, family-owned-and-operated company was founded in 1979.
Distinctions: MillTown is a certified Mass Save Heat Pump Installer.
Employee Information: Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Services Not Offered: The company does not repair fireplaces, wood stoves, or window-mounted A/C units.
4.8 out of 5 Trade License(s) Not Required
128 Plumbing, Heating, Cooling & Electric
“As a local, family-owned-and-operated business for over 30 years, our service is where we shine. We are truly committed to providing customers with the utmost professional experience. Our technicians are skilled and experienced in handling your home’s needs, and we take pride in completing our work down to the very last detail.” Ryan
Services Offered: 128 Plumbing, Heating, Cooling & Electric services, repairs, and installs HVAC systems, high-efficiency heat and A/C units, ductless systems, heat pumps, boilers, furnaces, and more. 128 offers service plans, up-front pricing on every job, financing options, free consultations on new HVAC equipment, oil-to-gas conversions, indoor air quality solutions, and a full range of electrical, drain and sewer, and plumbing services.
Warranty: 128 offers a 100 percent satisfaction warranty on all services and installations.
Company History: 128 started in 1992 and remains locally and independently owned with a whole-home approach toward services and installations.
Distinctions: 128 is a Mass Save Heat Pump Installer, a Mitsubishi Diamond Elite Contractor, a Bosch ABC Accredited Contractor, a Navien Service Specialist, and an American Standard Customer Care Dealer.
4.9 out of
Williams | President
“Unique Indoor Comfort is proud to be partnered with Ace Hardware Home Services! Bringing the Boston area the same high-quality work and service, now backed by the power of the 100-year-old Ace Hardware Brand!” Joseph Cavallaro | General Manager
Services Offered: Ace Hardware Home Services is a full-service home services provider offering HVAC and plumbing installations, preventative maintenance, comprehensive diagnostics, and repairs. Technicians service a wide range of heating and cooling equipment, including ductless systems, heat pumps, hydronic systems, boilers, and furnaces. The company also offers a full range of residential plumbing services, including drain clearing and water heater replacement.
Warranty: Ace Hardware Home Services provides warranty coverage on workmanship and qualifying equipment.
Company History: Founded in 1967 as Unique Indoor Comfort and now operating as Ace Hardware Home Services, the team continues to deliver the same level of expertise and reliable service.
Distinctions: Ace Hardware Home Services is a Mitsubishi Electric Diamond Elite Contractor, a BBB Accredited business, and a member of the Mass Save Heat Pump Installer Network.
Additional Information: The company offers products from brands such as Bosch, Mitsubishi, Carrier, SpacePak, and Unico.
4.9 out of 5
Not Required
Home Remodeling & Additions
Best Pick Reports recommends:
■ DP Custom Homes & Renovations
2nd year as a Best Pick
COMMON HOME REMODELING & ADDITIONS SERVICES
• Home remodeling
• Home additions
• Kitchen, bathroom, and basement remodeling
• Three- and four-season rooms
• Sunrooms, porches, and decks
• Home exterior updates and renovations
TOP CONSUMER TIPS
• Remodeling is exciting and rewarding, but it also involves a lot of details and coordination. A total-home remodeling company can make the process easier by having all communication and planning happen with one company.
• In general, projects that add livable space to your house have the greatest return on investment. Kitchen and bathroom remodels also have a good return on investment. If you’re planning to sell your house soon, focus on function before style. Everyone’s style preferences are different, especially when it comes to kitchens and bathrooms. Functional updates to those spaces carry a higher return on investment.
• Look into the maintenance requirements for materials you’re considering. For example, conventional hardwood floors need periodic refinishing and can be prone to scratches and
TRADE LICENSE INFORMATION
marks. Some people instead opt for engineered hardwood, laminate, or tile flooring.
• If you’re planning a kitchen or bathroom remodel, look into energy-efficient fixtures and appliances. These upgrades can help lower utility bills later.
• Remodeling projects can last from several days to several months, depending on the work being done. Advance preparation will help get the project started on the right foot. Clear out the space being remodeled so nothing gets damaged. If your project includes new cabinets or storage space, empty your current cabinets before any work begins.
• Try not to get too attached to an idea before you know how much it costs. Staying on budget is harder if you aren’t open to a few different options and ideas. If you have an idea of what you want and how much you’re willing to spend, most contractors can work with you to create a design you love that still falls within your budget.
• Meet with several contractors before hiring one. Price can indicate work quality, so be cautious of very low estimates. Experience and reputation are key. Verify insurance and licenses and ask for references before you sign a contract.
Companies are required to register as a Home Improvement Contractor with the Massachusetts Office of Consumer Affairs and Business Regulation and must hold a Construction Supervisor License issued by the Massachusetts Department of Public Safety.
Scan for additional educational content
Home Remodeling & Additions
DP Custom Homes & Renovations
“At DP Custom Homes & Renovations, we believe that innovation comes from a deep understanding of each client’s needs. We listen carefully and work closely with you to bring your dream project to life. We pride ourselves on our personalized service, expert craftsmanship, and top-quality products delivered on time and on budget.” David
Piazzarollo | Owner
Services Offered: DP Custom Homes & Renovations specializes in wholehome remodeling services and home additions. The company also offers basement finishing and renovation, kitchen and bathroom remodeling, and custom decks and outdoor living spaces.
Warranty: The company offers limited lifetime manufacturers’ warranties and a one-year labor warranty.
Company History: The local company was established in 2022.
Distinctions: DP Custom Homes & Renovations is accredited by the BBB and holds an A+ rating. The company is a member of the Builders and Remodelers Association of Greater Boston (BRAGB) and the Professional Remodeling Organization (PRO).
Employee Information: Employees drive marked vehicles, wear uniforms and shoe covers, and undergo background checks and drug testing.
Minimum Job: Projects start at $5,000.
Rating: 5.0 out of 5
Verified Trade License(s) HIC 209267, CS-117333
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
Kitchen & Bathroom Remodeling
4th
3rd
2nd year as a Best Pick
Educational Content
COMMON KITCHEN & BATHROOM REMODELING SERVICES
• Kitchen remodeling and renovation
• Bathroom remodeling and renovation
• Cabinet replacement and refacing
• Countertop and flooring replacement
• Fixture installation
• Tile installation
• Design services
TOP CONSUMER TIPS
• Request written estimates from several remodeling firms. When you meet with a contractor about your project, explain in detail the work you want done. This will help clarify expectations and project scope.
• Remodeling is a great opportunity to make a space more functional. Improve the layout of your kitchen, for example, or update the look of your bathroom and save on your water bill at the same time with new plumbing fixtures. Think realistically about your needs and wants for the new space. Talk to your contractor about the best options for your lifestyle and budget.
TRADE LICENSE INFORMATION
• Home renovation work can be inconvenient, but the results are worth it. A kitchen remodel, for instance, might make that space unusable at times. A temporary food station with a microwave, coffee maker, and mini fridge in another room can make the process easier.
• While each project’s unique requirements differ somewhat, common bathroom remodeling steps include demolition, structural carpentry work, roughing out utilities, and installing drywall. Painting is usually one of the last steps in the remodeling process for both bathrooms and kitchens because the walls are likely to be marked up during demolition and construction.
• Ask your contractor about warranties and guarantees on materials and workmanship, and get those details in writing.
• Keep the lines of communication open during the project. Changes are easier to make during the job than afterward. If the project’s scope changes, get written documentation of the changes, cost differences, and schedule updates.
Companies are required to register as a Home Improvement Contractor with the Massachusetts Office of Consumer Affairs and Business Regulation and must hold a Construction Supervisor License issued by the Massachusetts Department of Public Safety.
Kitchen
Tom Curren Companies
“It is our goal to meet every expectation through our proven processes and ongoing client communications. We combine our highly skilled team of designers and craftsmen with homeowners’ visions to execute uniquely customized projects at the highest level of quality.” Tom Curren Companies
Services Offered: Tom Curren specializes in kitchen, bathroom, basement, mudroom, and general remodeling. Remodeling services include cabinet, countertop, flooring, backsplash, vanity, appliance, and lighting replacement. Free estimates are provided.
Warranty: The company offers a five-year warranty on paint work and a one-year warranty on carpentry work.
Company History: The local, family-owned company was founded in 1986 by Tom Curren.
Distinctions: Tom Curren Companies is an EPA Lead-Safe Certified Firm, a member of the Certified Contractors Network (CCN), and won the 2023 Academy of Professional Painting Contractors Academy Award.
Services Not Offered: The company does not provide roofing services.
Minimum Job: Projects begin at $1,500.
Rating:
“At DP Custom Homes & Renovations, we believe that innovation comes from a deep understanding of each client’s needs. We listen carefully and work closely with you to bring your dream project to life. We pride ourselves on our personalized service, expert craftsmanship, and top-quality products delivered on time and on budget.” David Piazzarollo | Owner
Services Offered: DP Custom Homes & Renovations specializes in kitchen and bathroom remodeling. Additional services include additions, basement finishing, decks, and general remodeling.
Warranty: DP Custom Homes & Renovations offers limited lifetime manufacturers’ product warranties and a one-year labor warranty.
Company History: The local company was established in 2022.
Distinctions: DP Custom Homes & Renovations is accredited by the BBB and holds an A+ rating. The company is a member of the Builders and Remodelers Association of Greater Boston (BRAGB) and the Professional Remodeling Organization (PRO).
Employee Information: Employees drive marked vehicles, wear uniforms and shoe covers, and undergo background checks and drug testing.
Minimum Job: Projects start at $5,000.
Rating: 5.0 out of 5
Verified Trade License(s) HIC 209267, CS-117333
Verified General Liability Insurance
Verified Workers’ Comp Best Pick Guaranteed
Kitchen & Bathroom Remodeling Ulta
Home Improvements
“If you’re looking for high-end remodeling work to transform your home, Ulta Home is the company you can trust. With over 19 years of industry experience, we proudly serve the Greater Boston and Metro West community. We’re committed to delivering quality work with honesty and integrity. Your satisfaction is our priority.” Bruno Aragao | President
Services Offered: Ulta Home Improvements is a full-service residential remodeling company. The company specializes in customized functional solutions for kitchens and bathrooms. Ulta also offers basement remodeling, professional painting, and flooring installation. Estimates are free.
Warranty: Ulta Home Improvements offers a 100 percent customer satisfaction guarantee.
Company History: The locally owned company started in 2014. Ulta Home Improvements states that its core values and mission to serve every customer with excellence inform each job.
Distinctions: Ulta Home Improvements is A+ Rated and Accredited with the BBB, an EPA Lead-Safe Certified Firm, and a member of the Builders and Remodelers Association of Greater Boston.
• Request written estimates from a couple of moving companies so you can compare options. Mention any stairs, elevators, or particularly heavy or delicate items, as well as outbuildings or storage units so the movers will know if they’ll need to bring any special equipment to your job.
• The estimates you receive will likely be either binding or nonbinding. A binding estimate is a set price covering only the goods and services listed on the estimate. You will pay that price even if the shipment’s weight or the job hours end up being different from the estimate. A nonbinding estimate is an estimated price that is finalized at the end of the job, based on the weight of the shipment or the length of the job. A nonbinding
TRADE LICENSE INFORMATION
estimate is often lower than a binding estimate. However, with a nonbinding estimate, the final cost can be more than you were quoted.
• Make sure you have a clear understanding of the damage claims process up front, including the time period for submitting a claim. Some amount of liability coverage, usually $0.60 per pound per item relocated, is included in the price of a move. Moving companies do sell extra liability coverage. Some homeowners’ insurance policies cover goods in transit, so check your policy first.
• Combine items you will need immediately upon arriving at your new home into one or two boxes and have them loaded last so they can be unloaded first. Always take medications, important paperwork, cherished items, and a few days’ worth of clothing with you in your car.
• You might be able to save money by moving in the middle of a month. Most moving companies are busiest at the first and last part of the month.
• Consider packing your belongings yourself to keep costs down. Remember that if you do pack your own items, the moving company will not, in most cases, be responsible for any damage.
Companies are required to hold an MDPU license issued by the Massachusetts Department of Public Utilities and a USDOT # (as well as an MC # for interstate movers) issued by the US Department of Transportation.
Scan for additional educational content
Movers
Isaac’s Moving & Storage
“Isaac’s Moving & Storage provides moving and storage services for customers moving ‘Around the Corner or Around the World.’ Planning a move? Let the team at Isaac’s Moving & Storage show you that the difference between ordinary and Extraordinary is that little Extra.” Ami Joseph | President
Services Offered: Isaac’s Moving & Storage offers residential and commercial customers a variety of moving and storage services. Isaac’s Moving performs local, long-distance, and international moves in addition to providing secure, climate-controlled storage in its technologically advanced storage facility. The company also offers professional packing services. Isaac’s specializes in providing moving services for seniors and senior living communities around New England.
Company History: Isaac’s Moving & Storage has been in business since 1988 and has offices in Boston, Philadelphia, Houston, and San Diego. What began as a small operation has grown into one of the largest independent moving companies in the United States.
Distinctions: Isaac’s has an A+ BBB rating and is a member of the International Association of Movers (IAM), the FIDI Global Alliance, and the National Association of Senior & Specialty Move Managers (NASMM).
“A local, family-owned company, we’ve been in the moving business for over six years. At Flash, we know time is valuable, and we put an emphasis on quality above all else. We can help you with your move from start to finish so that you can sit back and relax. Don’t let moving stress you out. Let Flash take care of the heavy lifting.” Phillip Nesterov | Founder
Services Offered: Flash Moving & Storage is a full-service residential and commercial moving company. The company’s services include local and long-distance moves; furniture, piano, and heavy item moving; packing and unpacking; short- and long-term temperature-controlled storage; and assembly and disassembly. The company also offers free estimates.
Company History: The local, family-owned company was founded in 2017 by Phillip Nesterov and Anton Gusak.
Employee Information: Uniformed employees wear shoe covers, drive marked vehicles, and undergo background checks and drug testing.
Services Not Offered: The company does not move heavy factory equipment or hot tubs.
Minimum Job: Flash Moving & Storage requires a job minimum of two hours plus travel time.
Rating: 5.0 out of 5 Verified Trade License(s) MDPU-52822, USDOT-3025065, MC-36474
Verified General Liability Insurance
Verified Workers’ Comp
Pick
Painters
■
10th year as a Best Pick
■
6th year as a Best Pick
■
4th year as a Best Pick
■
4th year as a Best Pick
■
2nd year as a Best Pick
Educational Content
COMMON PAINTING SERVICES
• Interior and exterior painting
• Color consultations
• Carpentry and wood repair
• Drywall repair
• Cabinet painting
• Faux and decorative finishes
• Wallpaper installation and removal
• Popcorn ceiling removal
• Garage floor painting
• Fence and deck painting and staining
TOP CONSUMER TIPS
• Make sure the painter you hire includes proper prep work in the estimate for your job. Primer and paint adhere best to clean, smooth surfaces, so good prep work is worth the cost.
• The estimates you consider should include the same scope of work and materials so you can
TRADE LICENSE INFORMATION
make a fair comparison. Also check the quality of the paint in the estimate and the number of coats proposed.
• Choose a paint finish that fits the space being painted. Shinier finishes are durable and easy to clean, so choose high or semi-gloss for kitchens, window trim, doors, and bathrooms. Eggshell and matte finishes are best for low-traffic areas.
• If you are not sure of which paint color to use, ask for a color consultation. Another option is to buy small samples of colors you like and paint swatches on the walls.
• Quality matters. Cheaper paints often require more coats to get the same result as higherquality paints. The cost of paint is usually lower than the cost of labor, so cheap paint often means that the job will cost more in the end.
Companies are required to register as a Home Improvement Contractor with the Massachusetts Office of Consumer Affairs and Business Regulation. Scan for additional educational content
Painters Arch Painting Inc.
“We want to be known for exceptional results, work ethic, service, and knowledge. Our long-standing professional relationships and continuous growth are our testimony that we’re doing just that. We offer the attentiveness and accessibility of a small company with the capabilities of a larger company.” Joseph Giacalone | Owner & CEO
Services Offered: Arch Painting provides interior and exterior painting services for residential and commercial customers. The company also offers drywall repair; faux finishing; door refinishing; wallpaper hanging and removal; deck, fence, and interior surface staining; color consultations; rotten wood replacement; pressure washing; and carpentry services.
Warranty: All work is covered by a two-year warranty.
Company History: The local, family-owned-and-operated company has served the Boston area since 1997.
Distinctions: Arch Painting is an EPA Lead-Safe Certified Firm and a Massachusetts Lead-Safe Renovation Contractor.
Employee Information: Employees wear uniforms, drive marked vehicles, and undergo drug testing and background checks.
Additional Information: Arch Painting requires no money down or payment until a project is complete.
Ulta Home Improvements
“If you’re looking for the best painters near you, Ulta Home is the company you can trust. With over 19 years of industry experience, we proudly serve the Greater Boston and Metro West community. We are committed to delivering quality work with honesty and integrity. We go above and beyond; your satisfaction is our priority.” Bruno Aragao | President
Services Offered: Ulta Home Improvements offers residential and commercial interior and exterior painting services. The company also offers cabinet refinishing; wallpaper removal; luxury vinyl plank, hardwood, and tile floor installation; hardwood floor sanding, refinishing, and custom staining; tiled backsplash, bathtub, shower stall, and fireplace hearth installation; and carpentry services. Ulta Home Improvements provides color consultations, free quotes, and financing options.
Warranty: Ulta Home Improvements offers a 100 percent customer satisfaction guarantee.
Company History: The locally owned company started in 2014. Ulta Home Improvements states that its core values and mission to serve every customer with excellence inform each job.
Additional Information: Ulta Home Improvements offers products by Sherwin-Williams, Benjamin Moore, Farrow & Ball, Fine Paints of Europe, and more.
Rating: 5.0 out of 5
Verified
Verified
Tom Curren Companies
“It is our goal to meet every expectation through our proven processes and ongoing client communications. We combine our highly skilled team of designers and craftsmen with homeowners’ visions to execute uniquely customized projects at the highest level of quality.” Tom Curren Companies
Services Offered: Tom Curren Companies provides painting services, including interior, exterior, cabinet, stucco, and deck painting; deck staining; house washing; door refinishing; popcorn ceiling removal; drywall repair; wallpaper removal; and free estimates.
Warranty: The company offers a five-year warranty on paint work and a one-year warranty on carpentry work.
Company History: The local, family-owned company was founded in 1986 by Tom Curren.
Distinctions: Tom Curren Companies is an EPA Lead-Safe Certified Firm, a member of the Certified Contractors Network (CCN), and won the 2023 Academy of Professional Painting Contractors Academy Award.
Services Not Offered: The company does not provide roofing services.
Minimum Job: Projects begin at $1,500.
4.2 out of 5 Verified
“Your property is our masterpiece. Your total satisfaction is our top priority, our most important goal, and the overall marker of our success. From start to finish, we will work with total transparency and put you first. Look forward to an efficient team of experts delivering the most beautiful, longest-lasting results in the business.” Rod Evangelista | Founder
Services Offered: Masterpiece Painter specializes in interior and exterior painting, cabinet painting, light carpentry, wallpaper removal, pressure washing, and rotten wood replacement. The company provides free estimates.
Warranty: Masterpiece Painter offers a two-year workmanship warranty.
Company History: The local company was founded in 2005 by Rodrigo Evangelista.
Distinctions: Masterpiece Painter is a Massachusetts Lead-Safe Renovation Contractor.
Employee Information: Employees wear uniforms and shoe covers and drive marked vehicles.
Services Not Offered: Masterpiece Painter does not hang wallpaper.
Minimum Job: A job minimum of $650 is required.
Rating: 4.9 out of 5
Verified
Verified
Verified
Painters
Target Painting & Contracting
“Our mission is to provide exceptional customer service, using the finest quality products and best procedures to maintain the excellent condition of our clients’ homes. Our team will never fail to act responsibly, honestly, and fairly and treat your property as though it were our own. We take great pride in our work.” The Target Painting & Contracting Team
Services Offered: Target Painting & Contracting is a full-service residential and commercial painting company specializing in interior and exterior painting. Services include drywall repair, house washing, deck staining, and carpentry and wood rot repair. The company offers free estimates and a referral rewards program.
Warranty: Target Painting guarantees total customer satisfaction, honors manufacturers’ warranties, and offers a three- or five-year warranty for exterior work.
Company History: The locally owned-and-operated company was established in 2005.
Distinctions: Target Painting & Contracting is A+ Rated and Accredited with the BBB.
Employee Information: Employees wear uniforms and drive marked vehicles.
Additional Information: The company offers products from leading brands, including Sherwin-Williams, Benjamin Moore, California Paints, and Cabot.
Rating: 4.8 out of 5
Verified Trade License(s) HIC 177081
Verified General Liability Insurance
Verified Workers’ Comp Best Pick Guaranteed
“I have been using the book for years. I haven’t had any problems with any contractors I found through Best Pick Reports.”
–Mary W. | Alexandria, VA
Pest & Termite Control
■ Trutech Wildlife Service 978-319-6096
3rd year as a Best Pick
■ A1 Exterminators 978-878-3719
2nd year as a Best Pick
Educational Content
COMMON PEST & TERMITE CONTROL SERVICES
• Pest control services
• Pest removal
• Pest exclusion services and repairs
• Scheduled pest treatments
• Termite protection
• Mosquito control services
• Eco-friendly options
• Disinfectant services
• Whole-house fumigation services
TOP CONSUMER TIPS
• Pest removal can be dangerous, especially if you’re dealing with stinging insects or live animals. Always call a professional to handle the issue. Most pest control companies are equipped to address all types of pest issues, but be sure to ask whether the company handles the specific pest you’re dealing with.
• To avoid attracting pests indoors, don’t let food, drinks, or pet food sit out overnight. Stack firewood on blocks or a concrete pad away from your foundation. Clear debris and piles of lumber from your yard, since they provide refuge for pests like termites and cockroaches. Termites need moisture to breed, so keep your gutters and downspouts clear all year. Have leaks repaired
TRADE LICENSE INFORMATION
promptly and watch for dripping outdoor faucets, puddling, or damp areas around the foundation.
• Many pest control companies take a comprehensive approach to pest problems. This means that the exterminator will use natural pesticides and humane traps or pest exclusion methods first. If needed, they will also use synthetic pesticides, but carefully and sparingly. This holistic approach to pest management is effective and safer for the environment.
• Once pests are gone, their entry points should be sealed. Your exterminator will find where the pests got in, identify other potential entry points, and offer ways to prevent the issue in the future.
• Discourage mosquitoes and other outdoor pests by taking steps like dumping out standing water, caulking foundation cracks, and filling open tree holes with sand. Add these tasks to your normal yard maintenance routine to make them a habit.
• Don’t use insecticides on bees and wasps. While their stings hurt and can be dangerous, these pollinators are vital to our ecosystem. A pest control professional will know how to safely and humanely control the swarm and move the nest.
Companies must hold a Commercial Applicator Certification with the Massachusetts Department of Agricultural Resources.
Scan for additional educational content
Pest & Termite Control
Trutech Wildlife Service
“Established in 1984, Trutech Wildlife Service has 42 years of experience and has become one of the largest wildlife removal companies. While providing quality solutions, we protect our customers from hazards of wildlife in their homes and businesses while ensuring animals are removed in a humane and ethical manner.” Company Representative
Services Offered: Trutech Wildlife Service specializes in pest control services for mice, rats, mosquitoes, stinging insects, squirrels, snakes, bats, birds, raccoons, skunks, groundhogs, moles, and more. In addition, Trutech performs dead animal removal, attic cleanup, exclusion repairs, and preventative services.
Warranty: Trutech Wildlife Service warranties all full exclusions for one year and offers renewable warranties after the first year for continual protection and peace of mind.
Company History: Trutech has been in the wildlife removal industry for 42 years and operates in over 50 locations.
Distinctions: Trutech is a National Pest Management Association (NPMA) and a National Wildlife Control Operator Association (NWCOA) member.
Services Not Offered: The company does not provide services for domestic animals, termites, or bedbugs.
Rating: 4.5 out of 5 Verified Trade License(s) CC-0032184
Verified General Liability Insurance
Verified Workers’ Comp Best Pick Guaranteed
“A1 Exterminators has over 70 years of experience in the pest control industry. As a family-owned business servicing Boston, Cape Cod, New Hampshire, and Southern Maine, we work to provide the best pest control service on the market. Our highly trained technicians offer superior pest control programs with state-of-the-art equipment.” Mike Givlin | President
Services Offered: A1 Exterminators specializes in pest control and extermination services for residential and commercial customers. Services target pests including ants, carpenter ants, bedbugs, spiders, cockroaches, stinging insects, fleas, mosquitoes, ticks, termites, rodents, and nuisance wildlife. The company uses Integrated Pest Management (IPM) techniques and offers eco-friendly pest control products and services as well as pest prevention plans. A1 Exterminators offers free estimates.
Warranty: The company guarantees 100 percent customer satisfaction.
Company History: The local business was established in 1953.
Employee Information: Employees drive marked vehicles, wear uniforms and shoe covers, and undergo background checks and drug testing.
Rating: 4.6 out of 5 Verified
Verified
Verified Workers’ Comp
■
11th year as a Best Pick
■
11th year as a Best Pick
■
11th year as a Best Pick
■
10th year as a Best Pick
■
■
2nd year as a Best Pick
COMMON PLUMBING SERVICES
Educational Content
• General plumbing installation, replacement, maintenance, and repairs
• Plumbing remodeling services
• Water heaters
• Toilets, faucets, and fixtures
• Garbage disposals
• Drain cleaning
• Water and sewer line repair and replacement
• Septic services
• Sump pumps
TOP CONSUMER TIPS
• Low water pressure can signal a water line problem or sediment buildup. Test the water pressure at the faucets, then remove faucet aerators to look for sediment. Also check for a full swirl of water as a sink or basin drains.
TRADE LICENSE INFORMATION
• Most drain clogs are avoidable. Cover drains with screens, and don’t pour grease down the kitchen sink. Chemical drain cleaners can weaken pipes with repeated use, so try to avoid them.
• The Gas Appliance Manufacturers Association recommends setting your water heater no higher than 120 to 125 degrees Fahrenheit for safety.
• Know the location of the main water shutoff valve for your house. This valve is usually indoors, near the water heater or wherever utility supply lines enter the house.
• Frost-proof outside spigots can prevent costly repairs. The spigot’s valve is installed deep in the wall, which keeps the water in the pipe from freezing.
Companies must hold a Plumbing Business License issued by the Massachusetts Office of Consumer Affairs and Business Regulation. Scan for additional educational content
Plumbers
Heritage Home Service
“Our goal is for every job to be performed extremely well by friendly, considerate, highly trained professionals. That’s why so many of our customers say, ‘We love your people.’” Craig Chartier | Owner
Services Offered: Heritage Home Service installs, maintains, and repairs plumbing fixtures and water heaters for residential customers. In addition to performing heating, cooling, and electrical work, the company provides services related to drain and sewer line repair. Heritage Home Service offers virtual visits through video conferencing that connect the homeowner with a professional who offers free quotes for non-urgent problems, services, or future projects.
Warranty: Heritage Home Service offers a one-year warranty on service and installation.
Company History: The second-generation, family-owned-and-operated company was founded in 1986.
Employee Information: Employees wear uniforms.
Additional Information: Heritage Home Service sells and services many brands of plumbing equipment.
Minimum Job: A dispatch fee of $89 is charged if no work is performed.
General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
“What sets our company apart is our delivery of consistent, world-class service. We are believers in continuous improvement for the betterment of our customers. We promise to fulfill the needs of every customer with a sense of urgency, aiming for the gold standard of ‘fixing it right, right away, today.’” Tim
Services Offered: HL Bowman repairs and installs plumbing equipment for residential customers. The company also performs work on water heaters and provides services related to heating and cooling systems as well as air quality control.
Warranty: The company offers various warranties on parts and labor as well as manufacturers’ warranties.
Company History: HL Bowman is a local company that was founded in 1995.
Employee Information: Employees must meet the company’s professional qualifications in addition to undergoing background checks and drug testing. Technicians arrive in uniforms and marked vehicles, and homeowners are sent a bio and photo prior to service.
Additional Information: The company sells and services most brands of plumbing equipment, including Rinnai, Navien, A. O. Smith, State Water Heaters, KOHLER, Toto, and American Standard.
Flynn | President
Rating: 4.9 out of 5 Verified
Papalia Home Services
“For years, the plumbers and certified HVAC technicians at Papalia Home Services have dedicated themselves to providing the highest level of plumbing, heating, and air conditioning services available. We are committed to customer satisfaction, and no job is out of our scope, from drain cleaning to HVAC installation and repair.” Jim Papalia | Founder
Services Offered: Papalia Home Services provides a wide variety of residential and light commercial plumbing services, including repair, replacement, and installation of water heaters, boilers, toilets, faucets, sump pumps, bath tubs, and pipes. The company also offers drain cleaning and clog removal. Technicians are available seven days a week. In addition, Papalia Home Services offers maintenance plans as well as flexible financing programs.
Warranty: The company provides labor warranties as well as limited manufacturer warranties on all products and materials installed by the company. The company guarantees customer satisfaction.
Company History: The company has provided “Good Clean” service to MetroWest homeowners since 1990.
Employee Information: Employees wear uniforms and shoe covers, drive marked vehicles, and undergo background checks.
“We’re committed to offering honest answers to all of your plumbing, heating, cooling, electrical, and drain cleaning questions, and we provide cost-effective, permanent solutions as well as reliable 24/7 live customer service to keep your home healthy and safe.” Fred Webster, Jr. | Owner
Services Offered: MillTown is a full-service residential and commercial plumbing contractor. Services include repair, maintenance, and installation of conventional, indirect, and tankless water heaters; plumbing fixtures; sewers; drains; gas lines; burst or frozen pipes; water filtration systems; and more. The company also offers comprehensive heating, A/C, drain clearing, sewer repair, and electrical services.
Warranty: Installations and replacements have a one-year parts-andlabor warranty. Customer satisfaction is guaranteed.
Company History: The local, family-owned-and-operated company was founded in 1979.
Distinctions: MillTown is fully licensed and insured.
Employee Information: Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Services Not Offered: The company does not repair washing machines, dryers, dishwashers, well pumps, or water softeners.
Rating: 4.8 out of 5
Verified Trade License(s) 2255
Verified
Verified Workers’ Comp Best Pick Guaranteed
Plumbers
128 Plumbing, Heating, Cooling & Electric
“As a local, family-owned-and-operated business for over 30 years, our service is where we shine. We are truly committed to providing customers with the utmost professional experience. Our technicians are skilled and experienced in handling your home’s needs, and we take pride in completing our work down to the very last detail.” Ryan Williams | President
Services Offered: 128 Plumbing, Heating, Cooling & Electric specializes in tankless and standard hot water heaters and high-efficiency hot water solutions. 128 services, repairs, and installs boilers, piping, faucets, toilets, sinks, showers, garbage disposals, sump pumps, and heating systems. 128 also offers pipe lining, drain line camera inspections, drain cleaning, sewer repair, oil-to-gas conversions, sewer certifications, water filtration, water testing, service plans, financing options, up-front pricing, free consultations on HVAC equipment, and HVAC and electrical services.
Company History: 128 started in 1992 and remains locally and independently owned with a whole-home approach toward services and installations.
Distinctions: 128 is a Mass Save Heat Pump Installer, a Mitsubishi Diamond Elite Contractor, a Bosch ABC Accredited Contractor, a Navien Service Specialist, and an American Standard Customer Care Dealer.
Rating: 4.9 out of 5
Verified Trade License(s) 2493
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
“Our mission is to build the greatest company by developing people both personally and professionally, all while creating a safe, fun, and creative work environment. We believe in challenging ourselves to be the best at everything we do, and we’re proud to serve our clients and our community by providing five-star, extraordinary service.” Stephen Akian | CEO
Services Offered: Akian Plumbing, Heating, Cooling & Electric provides residential plumbing services, including drain cleaning, leak detection, toilet repair, faucet and sink repair, garbage disposal repair, sump pump repair, water treatment and filtration, water heater services, backflow prevention, emergency repairs, and gas leak repair.
Warranty: The company guarantees 100 percent customer satisfaction and honors manufacturer warranties.
Company History: The local, family-owned company was established in 2017.
Distinctions: Akian is BBB Accredited, a Super Service Award winner, a Nextdoor Neighborhood Fave, a Best of Houzz - Service award winner, and a HomeAdvisor Elite Service professional.
Employee Information: Employees drive marked vehicles, wear uniforms and shoe covers, and undergo background checks and drug testing.
Rating: 4.8 out of 5
Verified Trade License(s) 16320
Verified General Liability Insurance
Verified Workers’ Comp
Pick
• Roof installation and replacement
• Roof repair and maintenance
• Fascia and soffit repair
• Roof inspections
• Storm damage assessments
TOP CONSUMER TIPS
• Roof ventilation is critical. Without it, hot air will become trapped in your attic and strain your HVAC system, among other problems. Roof replacement is an ideal time to improve ventilation. Ridge vents and soffit vents are a great, cost-effective solution.
• Most roof leaks are caused by failed or improperly installed flashing. These leaks can sometimes be fixed with caulking, but for a long-term fix, the flashing will need to be completely removed and replaced.
• Try to minimize roof traffic. Contractors working on other parts of your house can damage the roof if they aren’t careful. For example, a gutter or window cleaning contractor shouldn’t use any type of nailed bracing on a pitched roof. They could accidentally nail into the roof, which increases the chances of a leak in that spot.
• Normal settling of the house can make shingles look wavy. You may also see waves if new shingles were installed over existing shingles. Rotted decking can also cause a wavy look, as can asphalt shingles that haven’t completely bonded. Time and warm weather will fix waves caused by shingles that haven’t fully adhered.
Roofers
United Home Experts
“At UHE, we understand the needs of New England homes because we are New Englanders. We use products made for New England as well as the latest technology and equipment to increase efficiency and improve quality. Our friendly and knowledgeable team is passionate about our craft and helping you love your home again.” John Dudley Jr. | President
Services Offered: United Home Experts (UHE) installs and replaces asphalt and architectural shingles, flat roofs, composite roofs, and seamless gutters. The company is the exclusive installer of the LeakProof Roof asphalt roofing system. UHE also installs siding, windows, and doors and offers full-service painting services.
Warranty: UHE offers limited lifetime manufacturer, labor, and workmanship warranties.
Company History: UHE started in 1998 and is family owned and operated.
Distinctions: UHE is a Marvin Certified Installing Retailer, an Andersen Certified Contractor, and a 2019-2025 MetroWest Daily News Best of the Best award winner.
Additional Information: The company offers free estimates and financing options.
4.8 out of 5
Verified General Liability Insurance
Verified Workers’ Comp Best Pick Guaranteed
“For more than 50 years, our team has been delivering projects built on quality, integrity, and craftsmanship. Our work is backed by our Forever Whoever warranty, as well as hundreds of 5-star reviews. ‘Your Home, Your Priorities. Our Expertise.’” Joey Fernandes | General Manager
Services Offered: GF Sprague specializes in home exterior projects from repairs to full replacements, including roofing, siding, gutters, chimneys, slate, copper, and windows.
Warranty: GF Sprague honors manufacturers’ warranties and offers the “Forever Whoever” warranty, which is a lifetime transferable workmanship warranty.
Company History: GF Sprague has been serving the community for over 50 years, since its founding in 1969.
Distinctions: GF Sprague won a 2024 GuildQuality Guildmaster Award and was named Company of the Year in 2011 by the Certified Contractors Network.
Employee Information: Employees wear uniforms, drive marked vehicles, and undergo background checks. The company trains employees through its “Green to Gold” mentoring program, pairing apprentices with experienced technicians.
Services Not Offered: Roof cleaning is not offered.
Rating: 4.8 out of 5
Verified Trade License(s) HIC 211004, CS-116075
Verified
Verified Workers’ Comp
Capital Construction Contracting Inc.
“Founded in 2005, Capital Construction Contracting is an award-winning exterior contracting specialist. We pride ourselves on fantastic customer service and top-notch craftsmanship. We are a trusted business throughout the Greater Boston area, and we would love the opportunity to prove our dedication to you!” David Arrowsmith | Owner & President
Services Offered: Capital Construction Contracting is an exterior home improvement company. Capital specializes in all types of roof systems, repairs, and replacements, including asphalt shingle, slate, copper, and EPDM rubber roofs. The company also provides siding, windows, and entry doors. Free estimates and zero-percent financing are available.
Warranty: Capital Construction Contracting honors the GAF Golden Pledge Limited Warranty and Weather Stopper System Plus Limited Warranty.
Company History: The family-owned-and-operated company was started in 2005.
Distinctions: Capital Construction is a GAF Master Elite Roofing Contractor, A+ rated and accredited with the BBB, a member of the Greater Boston Chamber of Commerce, and a ten-year member of CCN.
Employee Information: Employees wear uniforms, drive marked vehicles, and are background checked.
of 5
“For eight decades, Long Home Products has helped families enjoy safer, more beautiful homes. Quality products, outstanding craftsmanship, and dedication to customer satisfaction are at the core of our philosophy. We work with customers to make home improvement projects affordable with competitive rates and payment plans.” John DePaola | CEO
Services Offered: Long Home Products specializes in asphalt shingle, metal, flat, luxury shingle, and designer roof replacement and installation. The company also offers tub-to-shower conversions; shower and bathtub replacement; double-hung, casement, awning, bow, and bay windows; entry, patio, and storm doors; and free estimates.
Warranty: Long Home offers a 50-year transferable warranty on roofing, a 50-year warranty on baths, and a lifetime window warranty.
Company History: The company started in 1945.
Distinctions: Long Home is a CertainTeed SELECT ShingleMaster.
Employee Information: Employees wear uniforms and shoe covers, drive marked vehicles, and undergo background checks and drug testing.
Services Not Offered: Repair services are not offered.
Minimum Job: A three-window minimum is required.
Rating: 4.7 out of 5
Verified Trade License(s) HIC 187510, CSSL-106187
Verified General Liability Insurance
Verified Workers’ Comp Best Pick Guaranteed
Roofers
O’LYN Roofing
“When we say, ‘We did your neighbor’s roof,’ it’s no exaggeration. We’ve installed over 40,000 roofs and counting in the Greater Boston area and stand behind the work with our own craftsmanship warranty. A family-owned-and-operated business since 1974.” Michael Olen | Owner
Services Offered: O’LYN Roofing specializes in several types of roof systems and roof replacement. The company offers asphalt shingle, rubber, slate, cedar shake, and copper roofs as well as roof cleaning.
O’LYN Roofing installs skylights, ice melt systems, and many types of gutters, including aluminum, fiberglass, copper, and wood. O’LYN Roofing provides free estimates. Financing is available.
Warranty: The company offers industry-leading warranties, including lifetime and workmanship warranties.
Company History: The local company was established in 1974 by Michael Olen.
Distinctions: O’LYN Roofing is an Owens Corning Platinum Preferred Contractor and winner of the Owens Corning 2015 Spirit Award.
Employee Information: Uniformed employees drive marked vehicles and are background checked.
4.7 out of 5 Verified Trade License(s) HIC 101297, CS-020116
Verified General Liability Insurance
Verified Workers’ Comp Best Pick
“At Masterpiece Roofing, our mission is to give our customers a fair and accurate assessment of their roofing needs. Our experienced and skilled team members work with you to develop the best solution for your roof at a cost that fits your budget. We’re committed to earning your trust and working hard.” Marcelo
Calado
| General Manager
Services Offered: Masterpiece Roofing is a residential and commercial roofing company that specializes in roof replacement and repair. Services include residential asphalt shingle roof replacement and repair, commercial flat and low-slope roof replacement and repair, free roof inspections, and Roof Maxx asphalt shingle roof rejuvenation treatment.
Warranty: The company offers a 100 percent customer satisfaction guarantee.
Company History: The locally owned-and-operated company was established in 2022.
Distinctions: Masterpiece Roofing is Accredited with the BBB and is a CertainTeed ShingleMaster.
Employee Information: Employees drive marked vehicles and wear uniforms.
Rating: 5.0 out of 5
Verified Trade License(s) HIC 205754, CS-116544
Verified General Liability Insurance
Verified Workers’ Comp Best Pick Guaranteed
■
■
1st year as a Best Pick
COMMON SIDING SERVICES
• Siding installation
• Siding replacement
• Vinyl and insulated vinyl siding
• Fiber cement siding
• Engineered wood siding
• Cedar siding
• Exterior home remodeling and renovation
TOP CONSUMER TIPS
Educational Content
• Find out if your homeowners’ association has restrictions on siding materials, styles, and colors. The homeowners’ association may also have guidelines about remodeling projects that you and the contractor will need to follow.
• Signs that you need to replace your siding include warped planks, rotten areas, holes, bubbling paint, and persistent mold or mildew growth.
• Siding replacement takes one to two weeks, and exterior painting takes two to four days. Before siding work begins, remove art and wall hangings and move furniture toward the middle of the room.
• With proper installation and maintenance, most siding products will last decades. Fiber cement, composite, and vinyl siding are easy to maintain and typically need only an annual rinse to wash away dirt and grime.
• Request estimates from several contractors, but don’t make your decision only on price. Hire an experienced, reliable contractor that offers robust warranties. Siding can be installed year round, but it’s typically easier in moderate temperatures.
Siding
United Home Experts
“At UHE, we understand the needs of New England homes because we are New Englanders. We use products made for New England as well as the latest technology and equipment to increase efficiency and improve quality. Our friendly and knowledgeable team is passionate about our craft and helping you love your home again.” John Dudley Jr. | President
Services Offered: United Home Experts (UHE) installs composite, fiber cement, cedar, vinyl, and insulated vinyl siding for residential and commercial customers. UHE is the exclusive installer of the GorillaPlank Siding System. The company also installs roofing, windows, and doors and offers full-service painting services.
Warranty: UHE offers manufacturer and workmanship warranties.
Company History: UHE started in 1998 and is family owned and operated.
Distinctions: UHE is a Marvin Certified Installing Retailer, an Andersen Certified Contractor, and a 2019-2025 MetroWest Daily News Best of the Best award winner.
Employee Information: Employees wear uniforms, drive marked vehicles, and are background checked.
Additional Information: The company offers free estimates on replacements and financing options.
Rating: 4.8 out of 5 Verified Trade License(s) HIC 210547, CS-093790
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
“Founded in 2005, Capital Construction Contracting is an award-winning exterior contracting specialist. We pride ourselves on fantastic customer service and top-notch craftsmanship. We are a trusted business throughout the Greater Boston area, and we would love the opportunity to prove our dedication to you!” David Arrowsmith | Owner & President
Services Offered: Capital Construction Contracting is an exterior home improvement company specializing in James Hardie fiber cement siding and premium Alside vinyl siding. The company also installs entry doors, windows, and full roof replacement projects. Free estimates and zeropercent financing are available.
Warranty: Capital Construction Contracting honors comprehensive James Hardie warranties.
Company History: The family-owned-and-operated company was started in 2005.
Distinctions: Capital Construction Contracting is a James Hardie Elite Preferred Contractor, a GAF Master Elite Roofing Contractor, A+ rated and accredited with the BBB, a member of the Greater Boston Chamber of Commerce, and a ten-year member of CCN.
Employee Information: Employees wear uniforms, drive marked vehicles, and are background checked.
Rating: 4.1 out of 5
Verified Trade License(s) HIC 172146, CS-090743
Verified General Liability Insurance
Verified Workers’ Comp Best Pick
“Since 2011, DaBella has grown to become one of the largest home improvement services companies in the United States. With 39 offices in 15 states, we’re striving to transform home improvement services. We work with you to create value in your home by providing outstanding service and premium products.” Donnie McMillan, Jr. | CEO
Services Offered: DaBella offers fiber cement and vinyl siding installation and replacement for residential customers. Siding brands include James Hardie and Alside. The company also installs and replaces roofs and windows.
Warranty: DaBella offers the James Hardie 30-year limited warranty, the Alside lifetime limited warranty, and a labor warranty on all work performed.
Company History: The family-owned-and-operated company was founded in 2011.
Distinctions: DaBella is a James Hardie Elite Preferred Contractor and a GAF Master Elite Roofing Contractor. The company has received the GuildQuality Guildmaster Award for multiple years and received the GAF Three Star President’s Club Award in 2018.
Employee Information: Employees wear uniforms and undergo background checks.
of 5
“It is our goal to meet every expectation through our proven processes and ongoing client communications. We combine our highly skilled team of designers and craftsmen with homeowners’ visions to execute uniquely customized projects at the highest level of quality.” Tom Curren Companies
Services Offered: Tom Curren Companies specializes in the installation of wood siding and gutters. The company also offers general carpentry services, carpentry inspections, window and door installation, and garden fences. Free estimates are offered.
Warranty: The company offers a five-year warranty on paint work and a one-year warranty on carpentry work.
Company History: The local, family-owned company was founded in 1986 by Tom Curren.
Distinctions: Tom Curren Companies is an EPA Lead-Safe Certified Firm, a member of the Certified Contractors Network (CCN), and won the 2023 Academy of Professional Painting Contractors Academy Award.
Services Not Offered: The company does not provide roofing services. Minimum Job: Projects begin at $1,500.
Rating: 4.2 out of 5
Verified Trade License(s) HIC 110550, CS-113395
Verified General Liability Insurance
Verified Workers’ Comp
GF Sprague and Company LLC
“For more than 50 years, our team has been delivering projects built on quality, integrity, and craftsmanship. Our work is backed by our Forever Whoever warranty, as well as hundreds of 5-star reviews. ‘Your Home, Your Priorities. Our Expertise.’” Joey Fernandes | General Manager
Services Offered: GF Sprague specializes in home exterior projects from repairs to full replacements, including roofing, siding, gutters, chimneys, slate, copper, and windows.
Warranty: GF Sprague honors manufacturers’ warranties and offers the “Forever Whoever” warranty, which is a lifetime transferable workmanship warranty.
Company History: GF Sprague has been serving the community for over 50 years, since its founding in 1969.
Distinctions: GF Sprague won a 2024 GuildQuality Guildmaster Award and was named Company of the Year in 2011 by the Certified Contractors Network.
Employee Information: Employees wear uniforms, drive marked vehicles, and undergo background checks. The company trains employees through its “Green to Gold” mentoring program, pairing apprentices with experienced technicians.
4.8 out of 5
Trade License(s)
211004, CS-116075
Verified General Liability Insurance
Verified Workers’ Comp Best Pick Guaranteed
“For 40+ years, Bruin has delivered high-performance exterior solutions that improve curb appeal, energy efficiency, and long-term durability. Our experienced team approaches every home with care, craftsmanship, and clear communication. The result is a seamless project experience and results you’ll be proud of for years to come.” Scott Hessen | President
Services Offered: Bruin Remodeling Group installs, repairs, and replaces both fiber cement and vinyl siding. The company also installs windows, doors, roofing, and gutters.
Warranty: Select siding offerings come with a fully transferable limited double-lifetime manufacturer warranty. Bruin also offers a ten-year labor warranty on full installs.
Company History: The local, family-owned-and-operated company was founded in 1981.
Distinctions: Bruin is a James Hardie Alliance Select installer.
Employee Information: Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
4.9 out of 5
Verified
205013, CS-118347
Verified
Verified
Water, Mold, Fire & Storm Damage Restoration
11th year as a Best Pick ■
4th year as a Best Pick
Educational Content
COMMON WATER, MOLD, FIRE & STORM DAMAGE RESTORATION SERVICES
• Water damage restoration
• Water extraction
• Structural drying
• Mold remediation
• Smoke damage restoration
• Fire damage restoration
• Carpet removal and cleaning
• Odor removal
• Reconstruction services
• Personal property packing, evaluation, and restoration
TOP CONSUMER TIPS
• Damage from a storm, fire, or burst pipes can be dangerous and cause serious problems. Disaster recovery companies often offer 24/7 emergency services, so you can get help quickly. Be sure to also reach out to your home insurance agent as promptly as possible. Your insurance agent will explain what your policy covers and how much you can expect to pay out of pocket for repairs.
• If the damage is the result of a large-scale natural disaster, your insurance company may be handling many claims at once. The volume of claims can mean that an adjuster might not
TRADE LICENSE INFORMATION
be able to get to you immediately. Nonetheless, most insurance policies require you to prevent further damage to your property to maintain your coverage. A restoration company can help you meet this requirement.
• Let your insurance company and restoration team know if you have photos or videos of your belongings from before the disaster. This documentation helps with the accuracy of the claim and the restoration work.
• It takes about three to five full days for a structure to dry completely, with the proper equipment. Although the affected area may seem dry, there is often hidden moisture that should be resolved before restoration work begins.
• Smoke damage leaves behind soot and odor. Soot must be thoroughly cleaned before a house is suitable for occupation. In some cases, flooring, drywall, and insulation may need to be replaced to get rid of the odor completely.
• Get a detailed written proposal for the restoration work, including estimated time frames. You might have to make alternative living arrangements until the job is completed.
Companies are required to register as a Home Improvement Contractor with the Massachusetts Office of Consumer Affairs and Business Regulation and must hold a Construction Supervisor License issued by the Massachusetts Department of Public Safety.
for additional educational content ■
Water, Mold, Fire & Storm Damage Restoration
“ServiceMaster is one of the largest and most respected businesses in the country, and we are dedicated to providing outstanding service, quality, and customer satisfaction no matter what type of disaster you may face.”
Dan Noyes & Chris Carey | CEO & President
Services Offered: ServiceMaster Disaster Associates, Inc., provides 24-hour mold remediation, water removal, water damage mitigation, reconstruction, structural drying, decontamination, and emergency services to residential and commercial customers.
Warranty: The company offers a warranty on all work for up to one year, and some products carry up to a ten-year manufacturer’s warranty.
Company History: ServiceMaster was founded in 1989.
Distinctions: ServiceMaster is certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and employs an Institute for Environmental Education (IEE) Lead-Safe Renovator Supervisor. The company is a member of the IAQA.
“AirCare Environmental Services has been working hard for nearly 30 years to provide exceptional customer service.” Michael Grifone | President
Services Offered: AirCare Environmental Services provides emergency water removal, water damage mitigation and restoration, mold remediation, structural drying, reconstruction services, decontamination, deodorization, sanitization, fire and smoke cleaning, and content packout and cleaning. The company also offers residential and commercial air duct cleaning. All estimates are free.
Warranty: AirCare Environmental Services offers a one-year warranty on all workmanship.
Company History: AirCare Environmental is a local company established in 1996.
Distinctions: AirCare Environmental Services is an IICRC Certified firm, an EPA Lead-Safe Certified firm, and is a member of NADCA.
• Basement and crawl space water problems are usually caused by hydrostatic pressure, or water in the soil pushing against the walls or floor of the basement or crawl space. Eventually, water leaks into the space. Hydrostatic pressure can be caused by poor grading, defective or clogged gutters and downspouts, and failed footing drains. A high “false” water table combined with poor soil drainage can also cause hydrostatic pressure. This happens when the water accumulates in loose soil, creating an artificially high water table. If the water doesn’t drain from the soil, it can eventually seep into below-grade sections of the house.
• The fix for a water intrusion issue involves a few systems and tools. First, check that the gutters and downspouts are clear and installed correctly. Foundation cracks should be sealed. Cement block walls and mortar joints are susceptible to leakage. Sealing and waterproofing these elements helps prevent ongoing issues.
TRADE LICENSE INFORMATION
• Your waterproofing contractor may also recommend a drainage system. Drainage systems can be installed around the exterior or interior perimeter of your house. In either case, the project involves a lot of digging. Interior drainage system installation usually means that the basement or crawl space floor will be dug up to create trenches for the drain lines. Fortunately, waterproofing experts know how to do this efficiently while minimizing the mess.
• If the primary cause of your water intrusion problems is foundation cracks, your contractor might recommend the injection method as a fix. This method seals cracks in a house foundation with an epoxy or polyurethane material. Once the entire crack is full of epoxy or polyurethane, the repair is complete. This solution doesn’t work for every case, but a waterproofing contractor can tell you whether injection will work for your situation.
• Sump pumps are common additions to waterproofing and drainage systems. If your system includes a sump pump, be sure to have it inspected and maintained annually so it will work when you need it. Remember that sump pumps do not work without a power source. If you have frequent power outages, ask your contractor about a battery-backup sump pump.
Companies are required to register as a Home Improvement Contractor with the Massachusetts Office of Consumer Affairs and Business Regulation.
Scan for additional educational content
Groundworks
“Our mission is to protect, improve, and repair our customers’ greatest asset: their home.” Matt Malone | CEO
Services Offered: Groundworks specializes in residential foundation repair, basement waterproofing, crawl space repair, and concrete repair and lifting. The company offers financing options and free estimates.
Warranty: Groundworks provides a life-of-the-structure warranty on all new installations and a five-year warranty on concrete lifting.
Company History: The local company was established in 2016.
Distinctions: Groundworks is A+ Rated with the BBB.
Employee Information: Employees wear uniforms and shoe covers and undergo background checks.
Services Not Offered: Groundworks does not install new foundations or pour concrete.
Rating: 4.7 out of 5
Verified Trade License(s) HIC 216733, CS-121892
Verified General Liability Insurance
Verified Workers’ Comp Best Pick Guaranteed
Wildlife Removal
Best Pick Reports recommends:
■ Trutech Wildlife Service 978-296-5558 8th year as a Best Pick
Educational Content
COMMON WILDLIFE REMOVAL SERVICES
• Wildlife removal
• Wildlife management
• Exclusion services and repairs
• Humane removal and control of birds, rats, squirrels, snakes, bats, opossums, raccoons, skunks, coyotes, foxes, gophers, and more
• Dead animal removal
• Space deodorization
• Insulation removal and replacement
• General pest control
TOP CONSUMER TIPS
• Wildlife removal can be dangerous, so don’t try to take care of the problem by yourself. Wild animals enter your home looking for shelter and safety, and they don’t take kindly to being removed from a cozy hiding place. They may bite or scratch out of fear. Always call a professional to handle the issue. Wildlife removal specialists have training and special equipment to safely and humanely remove nuisance animals without putting themselves or others at risk.
• Reputable wildlife removal companies use humane methods of animal control. In most cases, nuisance wildlife is captured using humane live traps. Once the animal is captured, state regulations largely dictate the next steps. In some cases, the animal must be released in the
TRADE LICENSE INFORMATION
same area in which it was captured. In others, the animal may be relocated a certain distance away.
• Mice and rats live in groups and multiply rapidly. If you see one, it is likely that you have many more. Getting rid of mice and rats usually involves baiting and trapping them, removing them, and then preventing their reentry by finding and sealing up all gaps larger than a dime.
• Once the animal has been removed, it is important to seal the entry points they used so more pests do not enter the home. These exclusion repairs are essential to resolving the problem. Your technician will do a thorough inspection to determine the pest’s point of entry, identify other potential points of entry, and recommend methods to prevent reentry of other unwanted pests in the future.
• Exclusion work often includes tasks like installing a chimney cap, sealing gaps at the fascia and around vents and pipes, and patching siding holes. To finish up the exclusion work, trim any tree limbs overhanging your roof and prune shrubs that grow too close to the house. If you have bird feeders in your yard, move them as far away from your house as possible. Don’t give birds reasons to get close to your house.
The state of Massachusetts does not issue or require a trade license for companies in this service category.
Scan for additional educational content
Wildlife Removal
Trutech Wildlife Service
“Established in 1984, Trutech Wildlife Service has 42 years of experience and has become one of the largest wildlife removal companies. While providing quality solutions, we protect customers from the hazards of wildlife in their homes and businesses while ensuring animals are removed in a humane and ethical manner.” Company Representative
Services Offered: Trutech Wildlife Service handles nuisance wildlife that includes, but is not limited to, flying and gray squirrels, raccoons, rats, mice, chipmunks, snakes, bats, birds, skunks, groundhogs, moles, voles, and stinging insects. In addition to safe and humane wildlife removal, Trutech provides preventative recurring services, insulation replacement, dead animal removal, and exclusion services.
Warranty: Trutech warranties all full exclusions for one year and offers renewable warranties after the first year for continual protection and peace of mind.
Company History: For 42 years, Trutech has been a leader in the wildlife removal industry.
Employee Information: Employees must pass background checks and drug tests. The company’s technicians wear uniforms and drive marked vehicles.
Services Not Offered: The company does not provide services for domestic animals, termites, or bedbugs.
Rating: 4.5 out of 5
Trade License(s) Not Required
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
Window & Door Replacement
Educational Content
COMMON WINDOW & DOOR REPLACEMENT SERVICES
• Door installation and replacement
• Window installation and replacement
• Energy-efficient windows and doors
• Impact or storm windows and doors
• Vinyl, fiberglass, steel, aluminum, wood, and engineered wood windows
• Sliding glass, patio, and French doors
• Entryway and interior doors
• Wood, insulated steel, and fiberglass doors
TOP CONSUMER TIPS
• Nearly one-third of all residential energy loss occurs through windows and doors. The worst culprits are old, poorly insulated windows and doors. The windows and doors on today’s market are more energy efficient than ever, so if one of your goals is lowering your energy costs, replacing old windows and doors is smart.
TRADE
• Multi-pane windows are more expensive than single-pane windows, but the energy savings over time typically outweighs the extra cost. The insulating gas, usually argon or krypton, that fills the space between the glass panes reduces the amount of heat transferred through the window.
• Different coatings applied to the glass pane during manufacturing can further reduce heat transfer. Low-emissivity (or Low-E) glass is manufactured with a very thin coating that reflects infrared light and UV rays from the sun, keeping your house cool in the summer.
• Fiberglass doors and windows are popular because of their durability, ease of maintenance, and energy efficiency. Wood doors and windows are elegant and classic, but they need regular maintenance to prevent rot and warping.
Window & Door Replacement
Power Home Remodeling
“For over 30 years, Power Home Remodeling has been the most trusted name in exterior remodeling: trusted because we care about our products being energy efficient and cost effective; trusted because we value integrity, honesty, and true craftsmanship; and trusted because we believe in total customer satisfaction.” Adam
Kaliner | Founding Partner
Services Offered: Power Home Remodeling specializes in exterior remodeling services, offering roof and siding replacement, window and door replacement, and attic insulation.
Warranty: The company offers a limited lifetime warranty on window and door products in addition to a lifetime labor warranty on all products and services.
Company History: Established in 1992, Power Home Remodeling serves customers in over 25 states nationwide and Washington DC.
Distinctions: Power currently ranks fourth on Qualified Remodeler’s 2025 Top 500 list and first among full-service remodelers. The company ranked third on Qualified Remodeler’s 2025 Home Improvement Professionals list. Power also ranks 14th on Fortune Magazine’s 2025 list of 100 Best Companies to Work For and 43rd on PEOPLE Magazine’s 2025 list of Companies That Care.
Rating: 4.7 out of 5 Verified Trade License(s) HIC 168616, CS-057645
Verified General Liability Insurance
Verified Workers’ Comp Best Pick Guaranteed
“At UHE, we understand the needs of New England homes because we are New Englanders. We use products made for New England as well as the latest technology and equipment to increase efficiency and improve quality. Our friendly and knowledgeable team is passionate about our craft and helping you love your home again.” John Dudley Jr. | President
Services Offered: United Home Experts (UHE) installs and replaces wood, fiberglass, and vinyl windows as well as entry and patio doors. The company also provides exterior and interior painting and roof and siding installations.
Warranty: UHE offers manufacturer and workmanship warranties.
Company History: UHE was founded in 1998 and is family owned and operated.
Distinctions: UHE is a Marvin Certified Installing Retailer, an Andersen Certified Contractor, and a 2019-2025 MetroWest Daily News Best of the Best award winner.
Additional Information: The company offers free estimates and financing options.
Rating: 4.8 out of 5
Verified Trade License(s) HIC 210547, CS-093790
Verified General Liability Insurance
Verified Workers’ Comp
Window Nation
“We offer premium windows and doors specifically designed for the Massachusetts climate. All products are installed by highly skilled professionals and are covered by one of the most comprehensive warranties in the industry. We’re best known for the attention we pay to every detail.” Harley Magden | Cofounder & CEO
Services Offered: Window Nation installs custom vinyl windows and doors for residents of Massachusetts, New Hampshire, and Rhode Island.
Warranty: Window Nation offers a 100 percent customer satisfaction guarantee.
Company History: The family-owned company was founded in 2016.
Distinctions: The company is an EPA Lead-Safe Certified Firm. Window Nation was ranked 5th on Remodeling’s 2020 list of the largest replacement contractors in the US.
Employee Information: Employees wear uniforms and shoe covers and undergo background checks and drug testing.
Services Not Offered: The company does not install glass block or repair products that it did not install.
Minimum Job: A three-window minimum is required.
4.7 out of 5
Trade License(s) HIC 197968, CS-116396
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
“For more than 50 years, our team has been delivering projects built on quality, integrity, and craftsmanship. Our work is backed by our Forever Whoever warranty, as well as hundreds of 5-star reviews. ‘Your Home, Your Priorities. Our Expertise.’”
Joey Fernandes | General Manager
Services Offered: GF Sprague specializes in home exterior projects from repairs to full replacements, including roofing, siding, gutters, chimneys, slate, copper, and windows.
Warranty: GF Sprague honors manufacturers’ warranties and offers the “Forever Whoever” warranty, which is a lifetime transferable workmanship warranty.
Company History: GF Sprague has been serving the community for over 50 years, since its founding in 1969.
Distinctions: GF Sprague won a 2024 GuildQuality Guildmaster Award and was named Company of the Year in 2011 by the Certified Contractors Network.
Employee Information: Employees wear uniforms, drive marked vehicles, and undergo background checks. The company trains employees through its “Green to Gold” mentoring program, pairing apprentices with experienced technicians.
Rating: 4.8 out of 5
Verified
License(s) HIC 211004, CS-116075
Verified
Verified
Window & Door Replacement
Renewal by Andersen
“Renewal by Andersen is the premier window replacement division of Andersen Windows, a company with over 120 years of innovation in crafting high-quality windows. With our customer-centered experience and our commitment to quality and customer satisfaction, we stand by our work now and for years to come.” Nate
Hunter | General Manager
Services Offered: Renewal by Andersen offers replacement windows, entry doors, and patio doors in its proprietary Fibrex material, which is two times stronger than vinyl. Financing and free inspections are available.
Warranty: The Renewal by Andersen Products and Installation Transferable Limited Warranty includes 20 years on frames and glass, 10 years on parts and hardware, and 5 years on professional installation.
Company History: Renewal by Andersen was founded in 1995; the local branch has been serving the community for more than 20 years.
Distinctions: Renewal by Andersen is A+ Rated and Accredited with the BBB, a 2024 ENERGY STAR Partner of the Year - Sustained Excellence, and a 2024 Bob Vila Home Improvement Heroes award recipient. The company has more than 2,000 5-star reviews in Boston.
Employee Information: Employees drive marked vehicles, wear uniforms, and are background checked.
Rating: 4.9 out of 5
Verified Trade License(s) HIC170810, CS-090125
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
“I have used Best Pick Reports a couple of times to find a contractor, and I was satisfied both times.”
–James M. | Herndon, VA
Additional Information
BEST PICK REPORTS OVERVIEW
• Best Pick Reports, LLC, is a free reference for local homeowners that has informed home service buying decisions since 1997.
• Our mission is to create meaningful connections between service-based businesses and consumers by recognizing the best local providers and sharing these names with homeowners via free, easy to use, and trustworthy resources.
• We track businesses across dozens of home service categories and showcase Certified Best Pick companies in our semiannual report, which is posted online and mailed to homes in metropolitan communities across the nation.
• Our qualification process incorporates annual review analysis to ensure every Best Pick company maintains a high quality of workmanship and customer service.
• Our report features companies that have consistently received positive reviews from their customers, so you can be confident that they’ve been vetted by homeowners like you. We also verify that companies in our guide hold proper licenses and insurance.
• Companies cannot buy a good rating; they must earn it by having many satisfied customers and good reviews. Our extensive research makes us the most reliable resource for finding reputable home service companies.
WHAT MAKES US DIFFERENT
• We know we’re not the only organization that rates home service providers. So what makes us different? In short, it’s our commitment to identifying the best companies through ongoing, verifiable research.
• We rely on a combination of customer surveys, Google reviews, proper insurance and licenses, and company financial data to inform our ratings.
• We’ve spent over 25 years refining the way we do research so that our ratings remain exceptionally reliable.
• Another way we’re different: companies cannot buy their way into our report. We do not sell advertising space, improved ratings, or better placement in our report; instead, companies are listed in order based on their longevity as a Certified Best Pick company.
• Inclusion is by invitation alone, and that invitation is extended only if a company has met our strict qualifying criteria.
• In the same way that homeowners benefit from Best Pick Reports, qualifying companies also benefit from the promotion, which creates a win-win environment for the company and potential customer.
• Most participating companies pay a fee each time they receive a new customer from Best Pick Reports, though some companies instead pay a percent of the completed job amount. These payments cover the cost of our vetting process and allow us to distribute our publication at no cost to homeowners.
HOW COMPANIES ARE QUALIFIED
• For each Best Pick Reports publication, we conduct independent consumer satisfaction surveys every year with homeowners who had firsthand experience with home service providers. If needed, we also analyze Google reviews.
• Our internal surveying is an independent process conducted through our own phone surveying platform or through our partnership with GuildQuality, an industry leader in consumer satisfaction surveying.
• We develop a company’s rating according to the survey and review data we have about that company spanning the past three years; the company’s financial standing; and proper insurance and licenses, which we verify through the issuing bodies.
• Every Best Pick company must maintain extremely high satisfaction rates. At least 80 percent of a company’s customer responses through in-house surveying must be positive (on a scale of 1-5, a positive experience is a rating of 4 or 5). If Google reviews are referenced, the company must have an overall 4.0 or greater rating over the past three years.
Additional Information
• Once the research process is complete, companies excelling in each category have the option of participating in the Best Pick program, authorizing us to include their name in our semiannual publication and on our website.
• Companies new to Best Pick Reports must meet our qualification standards and have a minimum of one year of service in the book area or a strong franchise history.
• Companies must maintain the same satisfaction rates every year after qualifying to continue their inclusion in the Best Pick program.
• The exact review count spanning the last three years of review data for each company can be found to the left of the company’s profile on bestpickreports.com.
• When we list a company as a Best Pick, we absolutely believe it to be the case, and that belief is continuously confirmed by the enormously positive experiences that homeowners report.
BEST PICK GUARANTEE
• The Best Pick Guarantee provides homeowners with security and confidence when hiring Best Pick companies, which are the best of the best; however, we also know that no company is perfect.
• In the event that the work of a Best Pick company is unsatisfactory, the Best Pick Guarantee gives registered homeowners the ability to seek remediation in the form of additional service to resolve the issue and, when appropriate, financial restitution.
• Throughout the remediation process, we will act as third-party mediator, advocating for a satisfactory solution for all parties. In the event that an issue requires monetary reimbursement, we will determine the amount and the method of the guarantee payment, up to $2,500.
• To register and see full terms and conditions, please visit bestpickreports.com/guarantee.
INSURANCE & LICENSE VERIFICATION
• Prior to publication, we verify general liability insurance and, when required by the state, workers’ compensation insurance for all Best Pick companies.
• We also verify trade licenses required by the state by referring directly to the appropriate state authority.
• If a company does not have the proper licenses or insurance, it is not eligible to be a Best Pick participant—even if its reviews justify such designation.
CONFIDENTIALITY POLICY
• If you complete a customer satisfaction survey, your responses may appear on the company’s public profile.
• Names are listed in a first name, last initial format.
• We will not share your specific survey response information or contact information with any party outside of the company for which you completed a survey without your consent or unless directed to do so by a court of law.
COMPANIES AND CATEGORIES NOT LISTED
• There are many reasons why a company may not be listed in our report. It is possible the company did not receive a good rating, does not conduct a considerable amount of business in the geographic area, or chose not to participate in the Best Pick program.
• We may also not be familiar with all companies in a metro area and would be happy to consider a nomination. If you would like to nominate your favorite service provider, please visit bestpickreports.com/ nominate-a-company.
• If a specific category is not listed in Best Pick Reports, you can visit our blog at bestpickreports.com/blog to learn about various home projects, tips on hiring a contractor, and more.
Homeowner Protection Tips
Prices that seem too good to be true usually are. Cutting corners is a great way for a company to make more money while charging you less.
Be wary of a company selling doorto-door. Reputable contractors rely more on referrals than door-to-door sales.
Resist high-pressure sales. A company that tries to rush you into a decision may not want to be researched too thoroughly.
Avoid moonlighters. A moonlighter is an employee who steals a customer from his or her employer. They often offer a lower price by avoiding overhead such as insurance and licenses.
Check for licenses and insurance. Research the company to make sure that they have the required trade licenses and insurance for their line of work.
Make sure you’re on the same page with the contractor. All project details should be in writing along with any verbal commitments before signing a contract.
Only compare apples to apples. Educate yourself about the quality of what you are buying, or taking the lowest price may cost you more in the end.
Avoid doing business on a handshake. Reliable companies use contracts to clarify terms and set mutual expectations.
Avoid paying for everything up front. You’ll lose the money if the company goes out of business or fails to complete the job. If you must pay up front, use a credit card.
Never open an account in your name for a contractor. If a contractor’s credit is not good enough to open an account, you should probably stay away.
Thoroughly check references. Before hiring a contractor, ask multiple references questions about quality, schedule adherence, cleanup, communication, and disagreement resolution.
Avoid cash payments. Checks and other non-cash payment forms leave a paper trail, which is very useful if you ever need to prove you actually paid a bill.
Be wary of the vocal minority. The small percentage of customers who submit online reviews tends to skew to extremes and therefore is not representative of a company’s overall performance.
Never make the final payment until you are completely happy. Contractors could be less interested in making you happy after they have been paid in full.
Request lien releases. To avoid a lien on your house, make the receipt of lien releases from the contractor and all subcontractors a condition of payment.
Seasonal Maintenance Checklist
SPRING
Spring clean like a pro to get ready for sunshine and warm weather.
Carpet fibers hold on to oil and allergens, so it’s important to get high-traffic rooms professionally cleaned at least once a year.
A properly mowed lawn will create healthier, denser grass and fewer weeds.
Inspect the roof from both the inside and outside to check for evidence of leaks and missing or damaged shingles.
INSIDE
Clean out junk and debris from house and yard
Clean air ducts
Check air filters for cleaning or replacement
Set ceiling fan blades to run counterclockwise
OUTSIDE
Aerate lawn, fertilize cool-season grass, and apply pre-emergent herbicide
Check roof for leaks and damaged shingles
Clean gutters and downspouts
Start up sprinkler system and pool
Wash windows
Seasonal Maintenance Checklist
SUMMER
Keep your home comfortable and your backyard ready for impromptu parties.
Most turf grasses require three-fourths to one inch of water per week to stay green and grow normally.
Preventative tree pruning reduces wind resistance, which may decrease limb loss during heavy storms.
Pressure washing extends the life of outdoor features and keeps your home’s exterior looking its best.
INSIDE
Lubricate garage door and check door alignment
Check plumbing for leaks, rust, and damaged pipes
Drain and refill water heater
Check air filters for cleaning or replacement
OUTSIDE
Fertilize warm-season grass
Water lawn an average of one inch of water per week
Mow lawn every seven to ten days
Inspect trees for dead branches as well as pest and disease issues
Pressure wash siding and fence
Restain or reseal deck
for Free Access
Seasonal Maintenance Checklist FALL
Get your home ready for chilly evenings and falling leaves.
The chimney and hearth area must be clean and unblocked to function properly and safely.
Running fans clockwise at a low speed will recirculate any warm air that rises up toward the ceiling.
Consider installing gutter guards or screens to keep debris from becoming a problem as leaves begin to fall.
INSIDE
Inspect and clean fireplace and chimney
Inspect and clean furnace
Check air filters for cleaning or replacement
Set ceiling fan blades to run clockwise
OUTSIDE
Seed lawn, fertilize cool-season grass, and apply pre-emergent herbicide
Check windows and doors for gaps; caulk or weatherstrip as needed
Prune trees and remove dead branches
Check roof for missing, loose, or damaged shingles
Clean gutters and downspouts
Seasonal Maintenance Checklist WINTER
A little work now will help you stay safe and warm until springtime returns.
Carbon monoxide can only be detected by monitors; it is odorless, tasteless, and colorless.
Frozen pipes can burst and create significant water damage as they thaw.
Concrete and foundation cracks can worsen through the winter freeze/thaw cycles. Keep a careful eye on them and call an expert for help.
INSIDE
Lubricate garage door and check door alignment
Check air filters for cleaning or replacement
Inspect electrical system
Test smoke and carbon monoxide detectors
Clean refrigerator coils
OUTSIDE
Insulate exposed pipes and spigots
Check for cracks in driveway, home foundation, and patio
Check for leaning trees near home
Inspect landscaping and prepare for spring
Frequently Asked Questions
HOW ARE COMPANIES SELECTED FOR BEST PICK REPORTS?
The majority of our Best Pick companies are identified through our due diligence research. We also accept nominations from homeowners and companies. All companies must qualify through our rigorous vetting process to be awarded the Best Pick status and invited to the Best Pick program. A company cannot buy its way in. Because of our qualification method and invitation-only certification process, you can be confident that every Best Pick has been rated as exceptional in quality and customer service.
HOW DOES BEST PICK REPORTS CONDUCT RESEARCH?
We develop a company’s rating based on review and survey data; the company’s financial standing; and proper licenses and insurance. Every Best Pick company must maintain extremely high satisfaction rates. At least 80 percent of a company’s customer responses through in-house surveying must be positive (on a scale of 1-5, a positive experience is a rating of 4 or 5). If Google reviews are referenced, the company must have an overall 4.0 or greater rating over the past three years. Only qualified companies are invited into the Best Pick program.
WHERE DID YOU GET MY INFO?
To send Best Pick Reports to the areas that our companies service, we obtain basic homeowner information like name and address from publicly available sources such as county records and property data providers, similar to how sites like whitepages. com or zillow.com obtain data. We
take your privacy very seriously and will never share or sell this data.
DO MANY COMPANIES NOT QUALIFY AS A BEST PICK?
The rigorous nature of our qualification process means that many companies do not qualify. Since all Best Pick companies must requalify each year, it is also possible for a company to lose its Best Pick status if it fails to meet our standards during our annual qualification cycle.
WHY ISN’T MY FAVORITE SERVICE PROVIDER LISTED?
A particular company may not be listed in Best Pick Reports for a variety of reasons. It is possible the company did not receive a good rating, does not conduct a considerable amount of business in the geographic area, does not have the required insurance and licenses, or chose not to participate in the Best Pick program. Additionally, we may not be familiar with every company in a market, in which case we’d be happy to consider a nomination.
HOW IS BEST PICK REPORTS FUNDED?
Companies that meet our requirements have the option of participating in the Best Pick program. Those that choose to participate receive the designation and authorize us to include their name in our semiannual publication and on our website. These companies pay a fee that covers the cost of our qualification research and allows us to distribute our publication at no cost to homeowners. Companies cannot buy their way in. Participation in the Best Pick program is by invitation only and is completely voluntary.
WHY SHOULD I USE BEST PICK REPORTS?
We’ve been matching top-quality companies with homeowners since 1997, and our research shows that the Best Pick companies we recommend have extremely high satisfaction rates from their customers. Through Best Pick Reports, you can also access useful information on home repairs and home service companies, so you can be educated when reaching out to companies for your next project.
All Best Pick companies are covered by our Best Pick Guarantee. Register for free at bestpickreports.com/guarantee, and we will step in and mediate a solution if you have any problems with the quality of work provided by your Best Pick. If no agreeable solution can be achieved, we will refund your purchase up to $2,500. Read full terms at bestpickreports.com/terms.
WHY ARE YOUR PHONE NUMBERS DIFFERENT FROM THE COMPANY’S WEBSITE?
To ensure we’re matching homeowners in our service areas with Best Pick companies, we use tracking numbers in our publications. Also, when you call a company from our book or website, the company will know that you’re calling through Best Pick Reports due to this unique number.
HOW CAN I GET IN TOUCH?
Phone: 877-906-7575
Mail: 225 Ottley Dr NE #200 Atlanta, GA 30324
Email: helpdesk@bestpickreports.com
Homeowners Say About Us
What
“The contractor I found met my expectations. I like the book. It meets my needs, it’s easy to read, and it has enough information.”
Mel G. | Washington, DC
“I use Best Pick Reports for referrals for everything and it’s wonderful!”
Anthony R. | Halethorpe, MD
“It’s very easy to use. What’s more important to me are the references and ratings that are provided through the directory. So far I have only had a good experience. I feel confident using the Best Pick Reports booklet.”
Jerry C. | Prosper, TX
“I was able to find a contractor quickly with the book, and they met my expectations.”
Anita J. | Atlanta, GA
“Best Pick Reports is very easy. We found a contractor that we have been happy with. Our friend used the same contractor and was happy. He did our floors and two other projects and was consistent with quality work. I like that the book has vetted contractors.”
John H. | Oakton, VA
Phone: 877-906-7575
Email: helpdesk@bestpickreports.com
About Best Pick Reports
Best Pick Reports is a free, annual guide that features independently qualified and recommended local home service providers. With Best Pick Reports, you receive free, objective, third-party data that enables you to identify top-quality companies servicing your neighborhood.
For more information, please visit www.bestpickreports.com.
Best Pick Reports is part of a group of companies dedicated to helping homeowners by making it easier to find reliable local service providers through improved online visibility and strategic digital marketing. Our work ensures that the companies you see online are more responsive, trustworthy, and ready to take your call. In short, they connect you with the right professionals at the moment you need them most.
Benefits:
Find providers faster through improved search results and directory listings
Hire with confidence thanks to better reviews and trustworthy online profiles
Get quicker responses since businesses are motivated to answer calls and inquirie
Remodeling.com is an online performance marketing firm that uses search engines and other digital marketing strategies to promote local companies and service providers
Five Star Rated is different from the average home services guide. Our consumer guide rates and recommends the best local home service companies
Contractor On Call by Restoration Local™ is an independent restoration referral company that connects homeowners and property managers with contractors in their area.