Florida: Jacksonville | Five Star Rated

2025

Duval County Florida

Homeowner Referral Guidebook “We’ve Done The Research For You” ® Premier Home Service Companies Backed by the Five Star Guarantee

FiveStarRated.com

Discover our five points of quality Five Star Rated is different from the average home services guide. We do the research for you and focus on the truly important things you need to feel confident in your selection. Each Five Star Rated company is measured against our five points of quality, and only those who meet our qualification standards earn the privilege of being listed in this guidebook.

Quality you can count on Homeowners in your local area have consistently chosen the highly rated companies featured here as among the very best in their respective service categories.

1,000,000+ Homeowners Served

500+

Certified Pros Nationwide

17+

Years in Service

State Corporation Search We confirm that all selected companies structured as S Corporations, C Corporations, or Limited Liability Companies have a current and active record in compliance with the state. The one exception would be sole proprietorships not required to register with the state.

Business Credit Reports We generate a credit report on every new company considered for participation. We look for basic but critical company information including but not limited to bankruptcy history, liens or judgments history, a credit history score, and charting histories, which may indicate the level of operational stability of the company.

Professional Trade and/or State Licenses We verify that each company listed is licensed per state requirements for the trade they are practicing business in. In some states, a license is not needed unless the contractor is working in two or more fields as defined by the state.

State-Required Insurance All featured companies must carry General Liability and Workers’ Compensation Insurance as required by the state.

Customer Reviews We quality-check every company’s performance with their customers by conducting in-house customer satisfaction surveying or analyzing their prior three years of Google reviews. Companies can use our survey feedback to learn about their performance.

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Register your home for the Five Star Guarantee to be covered—up to $2,000—on any work performed by a Five Star Rated company. If something goes wrong, we will help you achieve a Five Star experience.

How to Register: 1

Visit FiveStarRated.com/Guarantee or call our help desk at 877-902-7575

2

Submit your name, address, phone number, and email

3

Relax, you are covered on all future work performed by a Five Star Rated company

IMPORTANT: To be eligible for Five Star Guarantee coverage, always call Five Star Rated companies through the phone numbers listed in our guide or website.

Except eligible refunds pursuant to The Five Star Guarantee, Home Services Review does not guarantee the accuracy or completeness of the information herein or the qualifications, competence or quality of the work of any contractor and disclaims any and all such guarantees. Some information contained herein about contractors may be historical and is subject to change. Homeowners should confirm the status of any matters that are important to them at the time they hire any contractor. Five Star Rated is not affiliated with any government body or agency. Copyright © 2025 by Home Services Review. All rights reserved.

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Table of Contents Air Conditioning & Heating Contractors . . . . . . . . . . . . . 6

Landscapes & Hardscapes. . . . . . . . . . . . . . . . . . . . . . . 27

Waychoff’s Air Conditioning 904-590-8158

C & L Landscape, Inc. 904-892-6637

Snyder Air Conditioning, Plumbing & Electric 904-719-8962

Maid Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Buehler Air Conditioning & Plumbing 904-298-7516

Carpet & Upholstery Cleaning. . . . . . . . . . . . . . . . . . . . . 9 First Coast Home Pros 904-578-6334

Drainage Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Snyder Air Conditioning, Plumbing & Electric 904-605-3068

Duct Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Buehler Air Conditioning & Plumbing 904-578-6342

Electrical Contractors. . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Snyder Air Conditioning, Plumbing & Electric 904-834-0627 David Gray Electrical, Plumbing, Heating & Air 904-595-2641

First Coast Home Pros 904-773-4146

Painting Contractors . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 The Painting Craftsmen 904-775-4547

Pavers, Pool Decks, Driveways, Lanais & Walls. . . . . . 33 C & L Landscape, Inc. 904-204-1753

Pest Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 PURCOR Pest Solutions 904-440-1366

Plumbing Contractors . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Fenwick Home Services 904-605-3061 Snyder Air Conditioning, Plumbing & Electric 904-467-5675

Foundation Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Buehler Air Conditioning & Plumbing 904-578-6583

Alpha Foundations 904-605-3065

David Gray Electrical, Plumbing, Heating & Air 904-785-8993

Generators - Whole House. . . . . . . . . . . . . . . . . . . . . . . 19

Roofers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Snyder Air Conditioning, Plumbing & Electric 904-686-6813

Paramount Builders, Inc. 904-686-6707

Gutter & Gutter Cover Installation. . . . . . . . . . . . . . . . . 21

Siding Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Gutter Helmet of North Florida 904-593-9807

Paramount Builders, Inc. 904-474-4734

LeafFilter Gutter Protection 904-893-5673

Sprinkler Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

GW Gutters, LLC 904-368-5754

Handyman Contractors . . . . . . . . . . . . . . . . . . . . . . . . . 24 Mr. Handyman Serving Greater Jacksonville 904-773-4260 The Handyman Company 904-569-9452 First Coast Home Pros 904-644-5837

C & L Landscape, Inc. 904-615-9530

Tile, Grout & Stone Cleaning . . . . . . . . . . . . . . . . . . . . . 46 First Coast Home Pros 904-690-5830

Water Treatment & Filtration. . . . . . . . . . . . . . . . . . . . . 48 Leaf Home Water Solutions 904-310-4865

Table of Contents Wildlife Removal & Management. . . . . . . . . . . . . . . . . . 50 Trutech Wildlife Service 904-467-5654 Wildlife PRO-TECTION, LLC 904-574-4421

Window & Door Installation Contractors. . . . . . . . . . . . 52 Paramount Builders, Inc. 904-834-0638 ArmorGuard Exteriors 904-686-6718 FHIA Remodeling 904-921-2160

Window, Gutter Cleaning & Pressure Washing Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 First Coast Home Pros 904-368-5992 Cliffs Advanced Softwash 904-560-5225

Air Conditioning Category & Heating Contractors

Waychoff’s Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 904-590-8158 Snyder Air Conditioning, Plumbing & Electric. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 904-719-8962 Buehler Air Conditioning & Plumbing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 904-298-7516

Licensing Requirements: Companies are required to hold an Air Conditioning Contractor or Mechanical Contractor License issued by the Florida Department of Business & Professional Regulation.

Common Services & Products Provided: • Air conditioning and heating services • Equipment repair and replacement • System troubleshooting • Refrigerant recharging or refilling • HVAC system and equipment installation • Maintenance agreements (typically for two maintenance visits per year, spring and fall) • Thermostats • Furnaces • Humidifiers and dehumidifiers

Top 5 Tips for Consumers: 1. Maintenance is key to ensuring that your system does not fail at a crucial time of year, when temperatures are very hot or cold. Ask if the company offers maintenance plans, and if so, find out what is included. Typically, an HVAC maintenance plan includes two maintenance appointments per year, one in the spring and one in the fall. There are often additional perks and services in the plan as well.

2. Programmable thermostats can help you save money on your energy bill. If no one is home during the day, thermostats can be set to automatically adjust the temperature to use less energy while the house is empty.

3. The right HVAC system size is key to efficiently cooling and heating your home.

4. Inquire about how the company handles billing.

Can you pay online, over the phone, or by check?

5. Ask for information regarding the warranties offered by the company on the services they offer, including both repair and installation work. Get all warranty information in writing.

5 Reasons to Hire a Five Star Rated Member: 1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

6

Air Conditioning Category & Heating Contractors

904-590-8158

Waychoff’s Air Conditioning License(s): CAC1813879

Company Commentary “Waychoff’s calls home to the same communities you do! We eat, sleep, and breathe northeast Florida every day and wake up each morning eager to serve each of our neighbors. Unlike some large corporate AC companies who are consumed by profits and revenue, Waychoff’s is locally owned and operated by Rick and his family. It gives us the unique ability to give our undivided focus to each of our customers and build custom solutions to fit specific needs and budgets, all while maintaining a large fleet of dedicated professionals so we can quickly get to anybody that needs AC help. When your AC breaks, we get there fast!”

Company Information Year Established: 2001 Company History: Serves 5,000+ homeowners and has 30+ employees Insurance General Liability & Workers’ Compensation Awards & Memberships A+ Rated with the BBB

—The Waychoff’s Air Conditioning Team Products & Services Provided Heating and air conditioning installation, maintenance, and repair Mini-split systems Indoor air quality solutions Insulation Air duct cleaning Emergency service Financing Warranties & Guarantees 100% satisfaction guarantee

•• ••

Top Company Features Licensed Emergency Service Financing Available In Business 20+ Years Five Star Guarantee SCAN QR CODE OR CALL 904-590-8158 TO GET SCHEDULED NOW

904-719-8962

Snyder Air Conditioning, Plumbing & Electric License(s): CAC1813307

Company Commentary “We provide top-notch comfort services, including air conditioning, heating, plumbing, and electrical, handled by skilled technicians trained in service, repair, and installation. For over 50 years, our experts have delivered consistent service, earning more than 10,000 positive reviews online. Expect a friendly tech to arrive in uniform, on time, and ready to go. We use the latest technology to send alerts, invoices, and other reminders. We conduct background checks on all of our employees and maintain a professional, drug-free workplace. We are driven to deliver a level of customer service which we believe is unmatched by our competitors. Should you have any issues or concerns regarding our work, we will work tirelessly to make it right, guaranteed.”

Company Information Year Established: 1973 Company History: Serving multiple generations of families and tens of thousands of homeowners Insurance General Liability & Workers’ Compensation Awards & Memberships 2022 and 2024 winner of Bold City’s Best of the Best (2020-2021 finalist) NFACCA member

—Jesse Ham, General Manager Products & Services Provided HVAC, heat pump, and furnace installation, replacement, and maintenance; thermostat installation, repair, and replacement; ductless mini-split installation; zoning systems; indoor air quality solutions; and air duct cleaning 24/7 emergency service and maintenance programs Warranties & Guarantees 100% money-back guarantee; $500 installation date guarantee; property protection guarantee; lemon guarantee; labor/extended labor warranty; manufacturer guarantees and warranties

•• ••

Top Company Features In Business 50+ Years 24/7 Emergency Service Employees Background Checked General Liability Insurance Five Star Guarantee SCAN QR CODE OR CALL 904-719-8962 TO GET SCHEDULED NOW

7

Air Conditioning Category & Heating Contractors

904-298-7516

Buehler Air Conditioning & Plumbing License(s): CAC1816716

Company Commentary “At Buehler Air Conditioning & Plumbing, we want our Jacksonville, Florida customers to have complete confidence in the comfort systems in their homes. Our goal is to offer comprehensive services so that you can stay comfortable throughout the year. We work with high-quality products that we trust to stand the test of time. If you need something installed, we offer flexible financing options on approved credit. From cooling and heating to indoor air quality, duct services, mini-split AC, heat pump, zoning, plumbing, and much more, we’re your Duval County premier indoor comfort team in the area!”

—Jason Buehler, Owner Products & Services Provided Cooling and heating services Indoor air quality solutions Mini-split A/C systems Heat pumps Zoning systems Duct cleaning Plumbing services and installation Water heaters Services available for all brands of HVAC systems and water heaters Free estimates on new home comfort systems

Warranties & Guarantees Manufacturers’ warranties Company Information Year Established: 2010 Company History: The company is family owned.

Insurance General Liability & Workers’ Compensation Awards & Memberships Carrier Factory Authorized Dealer Carrier President’s Award winner

•• ••

Top Company Features 24/7 Emergency Service Free Estimates In Business 10+ Years Financing Available Five Star Guarantee SCAN QR CODE OR CALL 904-298-7516 TO GET SCHEDULED NOW

Expert Tip Look Beyond Basic Reviews: When researching contractors, focus on detailed feedback rather than just star ratings. At Five Star Rated, we’ve done the research for you by analyzing the past 3 years of customer reviews for all companies.

8

Carpet & Upholstery Category Cleaning

First Coast Home Pros. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 904-578-6334

Licensing Requirements: The state of Florida does not issue or require a trade license for companies in this service category.

Counties and cities in Florida may require local licensing for specialty work.

Common Services & Products Provided: • Carpet cleaning • Upholstery cleaning • Rug cleaning • Carpet repair • Stain removal • Odor removal and control • Fabric and fiber protection • Drapery cleaning and freshening • Hard-surface floor cleaning, buffing, and sealing

Top 5 Tips for Consumers: 1. Carpet cleaning frequency depends on various factors, including level of foot traffic and whether you have kids or pets. Scheduling carpet cleaning at least every nine to twelve months is recommended.

2. To keep your carpets clean between professional cleanings, use a vacuum cleaner with a HEPA filter, place walk-off mats at your home’s entrances, and regularly change your HVAC filter so less dust circulates and settles in carpets.

3. Pet accidents are most effectively cleaned by a professional carpet and upholstery cleaning company. As a short-term fix, you can use a mixture of one part white vinegar to two parts water. Lightly spray the area with the mixture and use a white colorfast towel to blot the area.

Continue the process until the smell is reduced.

4. In addition to routine carpet cleaning, consider optional treatments like stain protectors or deodorizing agents, which can help your carpets stay fresh for longer.

5. Make sure to mention all problem spots and stains you want cleaned so the contractor can provide an accurate estimate.

5 Reasons to Hire a Five Star Rated Member: 1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

9

Carpet & Upholstery Category Cleaning

904-578-6334

First Coast Home Pros Company Commentary “We are a high energy, high expectation, high demand home cleaning and maintenance company that is revolutionizing residential services in Northeast Florida. Our goal is to be the best service company you’ve ever invited to your home!”

Company Information Year Established: 2009

—Josh Kennedy, President

Insurance General Liability & Workers’ Compensation

Products & Services Provided Carpet, upholstery, drapery, leather, and Oriental rug cleaning Carpet stretching; stain and pet odor removal; and carpet and fabric stain protection Services not offered: Water damage restoration, emergency service Minimum charges vary by service. See website for details. Some services have an estimate fee. We offer free estimates within our service area. Outside of our service area, we charge a fee of $1.00 per mile each way (using the fastest route from our office according to Google Maps). See website for details.

Warranties & Guarantees We 100% guarantee these services for 1 week (excluding normal wear and forceful damage). This guarantee period is meant to give you adequate time to be sure the job has been done properly and to your satisfaction. If during this period you are not satisfied with the work that was done for any reason, please contact us so we can make it right.

Company History: The company is local and family owned, has 65 employees, and serves 27,000+ homeowners.

Awards & Memberships A+ Rated and Accredited with the BBB; IICRC Certified Firm; Awarded the Jacksonville Business Journal’s 2020 Community Impact Award; Named Best Carpet Cleaning/Odor Removal on Jacksonville Magazine’s Best in Pets 2023 list

•• ••

Top Company Features Family Owned & Operated In Business 10+ Years Employees Background Checked Employees Drug Tested Five Star Guarantee SCAN QR CODE OR CALL 904-578-6334 TO GET SCHEDULED NOW

Expert Tip Prepare for Service Calls: Clear a path to the work area, gather maintenance records, and ensure someone over 18 is present. Having key information ready helps technicians diagnose issues quickly.

10

Drainage Category Solutions

Snyder Air Conditioning, Plumbing & Electric. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 904-605-3068

Licensing Requirements: Companies are required to hold a Plumbing Contractor License issued by the Florida Department of Business & Professional Regulation.

Common Services & Products Provided: • Drainage system installation • Drainage system repair • Downspout extension and redirection • French drains • Surface drain systems • Catch basins • Grading

Top 5 Tips for Consumers: 1. Consider resolving your drainage issues before or in conjunction with your landscape improvements.

It is common for landscape and hardscape projects to be completed at the same time as drainage solutions.

2. Interior drainage solutions can address water in a basement or crawlspace. While these systems remove water, they do not correct the underlying causes of water entry. It is important to locate the source of the leak and resolve that issue as well.

3. The goal of outdoor drainage solutions is to remove water before it leads to saturated soil, which leads to water entry. Typically, the correction of exterior drainage concerns should resolve interior moisture issues. However, it may take months for the sub-surface soil to dry out.

4. Since drainage solutions often involve trenching or changing the grade of the yard, it is important to make sure your utilities are properly located and marked.

5. While corrugated piping is the most common material used for underground drainage, thick-wall PVC products are much more durable.

5 Reasons to Hire a Five Star Rated Member: 1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

11

Drainage Category Solutions

904-605-3068

Snyder Air Conditioning, Plumbing & Electric License(s): CFC1427375

Company Commentary “We provide top-notch comfort services, including air conditioning, heating, plumbing, and electrical, handled by skilled technicians trained in service, repair, and installation. For over 50 years, our experts have delivered consistent service, earning more than 10,000 positive reviews online. Expect a friendly tech to arrive in uniform, on time, and ready to go. We use the latest technology to send alerts, invoices, and other reminders. We conduct background checks on all of our employees and maintain a professional, drug-free workplace. We are driven to deliver a level of customer service which we believe is unmatched by our competitors. Should you have any issues or concerns regarding our work, we will work tirelessly to make it right, guaranteed.”

Company Information Year Established: 1973 Company History: Serving multiple generations of families and tens of thousands of homeowners Insurance General Liability & Workers’ Compensation Awards & Memberships 2022 and 2024 winner of Bold City’s Best of the Best (2020-2021 finalist) NFACCA member

—Jesse Ham, General Manager Products & Services Provided Drain and sewer cleaning, repair, and replacement Trenchless sewer line repair Rodding and hydro-jetting clog removal Repiping, camera inspection, root removal, and excavation 24/7 emergency service Warranties & Guarantees 100% money-back guarantee; property protection guarantee; labor warranty

•• ••

Top Company Features In Business 50+ Years 24/7 Emergency Service Employees Background Checked General Liability Insurance Five Star Guarantee SCAN QR CODE OR CALL 904-605-3068 TO GET SCHEDULED NOW

Expert Tip Register for the Five Star Guarantee: If you have work done by a Five Star Rated company, register to be covered up to $2,000 if something goes wrong. Learn more and register at fivestarrated.com/guarantee.

12

Duct Category Cleaning

Buehler Air Conditioning & Plumbing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 904-578-6342

Licensing Requirements: Companies are required to hold an Air Conditioning Contractor or Mechanical Contractor License issued by the Florida Department of Business & Professional Regulation.

Common Services & Products Provided: • Duct cleaning • Duct sanitization • Duct sealing • Duct insulation • Duct replacement • Indoor air quality solutions • Dryer vent cleaning and repair • HVAC system component cleaning • Duct leakage testing and repairs • Filtration evaluation and upgrades

Top 5 Tips for Consumers: 1. Duct cleaning frequency depends on your needs and preferences. If your air duct supply and return vents look dirty, the inside of the system is probably dirty too.

2. Home remodeling projects often produce a lot of dust and debris, which can get into the duct system because of the static pressure airflow from return air to supply air duct lines. It’s a good idea to schedule duct cleaning after a home renovation project.

3. Duct cleaning involves cleaning various HVAC system components, including the supply and return air ducts and registers, grills and diffusers, heat exchangers, heating and cooling coils, condensate drain pans (drip pans), fan motor, fan housing, and the air handling unit housing.

4. If your heating and cooling bills rose significantly compared to the same time last year, your air ducts could be clogged or leaking.

5. If mold is found in your ductwork and HVAC system, hire a pro to clean the entire system and ductwork to remove the mold and prevent mold from growing back.

5 Reasons to Hire a Five Star Rated Member: 1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

13

Duct Category Cleaning

904-578-6342

Buehler Air Conditioning & Plumbing License(s): CAC1816716

Company Commentary “At Buehler Air Conditioning & Plumbing, we want our Jacksonville, Florida customers to have complete confidence in the comfort systems in their homes. Our goal is to offer comprehensive services so that you can stay comfortable throughout the year. We work with high-quality products that we trust to stand the test of time. If you need something installed, we offer flexible financing options on approved credit. From cooling and heating to indoor air quality, duct services, mini-split AC, heat pump, zoning, plumbing, and much more, we’re your Duval County premier indoor comfort team in the area!”

—Jason Buehler, Owner Products & Services Provided Duct cleaning Cooling and heating services Indoor air quality solutions Mini-split A/C systems Heat pumps Zoning systems Plumbing services and installation Water heaters Services available for all brands of HVAC systems and water heaters Free estimates on new home comfort systems

Warranties & Guarantees Manufacturers’ warranties Company Information Year Established: 2010 Company History: The company is family owned.

Insurance General Liability & Workers’ Compensation Awards & Memberships Carrier Factory Authorized Dealer Carrier President’s Award winner

•• ••

Top Company Features 24/7 Emergency Service Free Estimates In Business 10+ Years Financing Available Five Star Guarantee SCAN QR CODE OR CALL 904-578-6342 TO GET SCHEDULED NOW

Expert Tip Document System History: Keep a log of when problems started, any patterns you’ve observed, and previous repairs. Detailed information helps technicians understand your system’s full context.

14

Electrical Category Contractors

Snyder Air Conditioning, Plumbing & Electric. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 904-834-0627 David Gray Electrical, Plumbing, Heating & Air. . . . . . . . . . . . . . . . . . . . . . . . . . . . 904-595-2641

Licensing Requirements: Companies are required to hold an Electrical Contractor License issued by the Florida Department of Business & Professional Regulation.

Common Services & Products Provided: • Electrical equipment installation, replacement, and repair • Troubleshooting • Maintenance • Whole-house surge protection • Generator installation • Outlet, switch, and fan installation • Lighting installation • Electrical panel replacements and upgrades • Safety inspections

Top 5 Tips for Consumers: 1. Always call a licensed and insured professional electrician to perform electrical repairs. Electrical work requires specialized knowledge and tools to avoid injury to yourself or damage to your home.

2. If you own an older home, you may want an electrician to examine your system to catch any safety issues. Your electrical system may not be properly grounded, for instance, or you may need a larger main panel.

3. If your breakers trip frequently, outlets emit a burning odor or strange noises, or lights flicker at random, call an electrician to take a look for underlying issues.

4. The US Fire Administration recommends testing your smoke detectors once a month, replacing the batteries once a year, and replacing smoke detector units every ten years or when they no longer function when tested.

5. Ask your electrical contractor about standby generators if you live in an area that commonly experiences storms or power outages or if someone in your home relies on medical equipment.

5 Reasons to Hire a Five Star Rated Member: 1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

15

Electrical Category Contractors

904-834-0627

Snyder Air Conditioning, Plumbing & Electric License(s): EC13004202

Company Commentary “We provide top-notch comfort services, including air conditioning, heating, plumbing, and electrical, handled by skilled technicians trained in service, repair, and installation. For over 50 years, our experts have delivered consistent service, earning more than 10,000 positive reviews online. Expect a friendly tech to arrive in uniform, on time, and ready to go. We use the latest technology to send alerts, invoices, and other reminders. We conduct background checks on all of our employees and maintain a professional, drug-free workplace. We are driven to deliver a level of customer service which we believe is unmatched by our competitors. Should you have any issues or concerns regarding our work, we will work tirelessly to make it right, guaranteed.”

Company Information Year Established: 1973 Company History: Serving multiple generations of families and tens of thousands of homeowners Insurance General Liability & Workers’ Compensation Awards & Memberships 2022 and 2024 winner of Bold City’s Best of the Best (2020-2021 finalist) NFACCA member

—Jesse Ham, General Manager Products & Services Provided Electrical installation, repair, replacement, and maintenance; Outlets, switches, dimmers, lighting and ceiling fans; Outlets, switches, dimmers, lighting and ceiling fans; Service panel upgrades, wholehouse surge protection, smoke and carbon monoxide detectors, and EV charging stations; Emergency services Warranties & Guarantees 100% money-back guarantee; $500 installation date guarantee; property protection guarantee; lemon guarantee; labor/extended labor warranty; manufacturer guarantees and warranties

•• ••

Top Company Features In Business 50+ Years 24/7 Emergency Service Employees Background Checked General Liability Insurance Five Star Guarantee SCAN QR CODE OR CALL 904-834-0627 TO GET SCHEDULED NOW

904-595-2641

David Gray Electrical, Plumbing, Heating & Air License(s): EC13010792

Company Commentary “Take Comfort in Our Service.”

Company Information Year Established: 1983

—Taylor Miller, GM

Company History: The local company started as a one-man plumbing company and has since grown to include electrical and HVAC work.

Products & Services Provided Comprehensive electrical services, including maintenance, installation, and repair Outlets, switches, and dimmers Lighting Ceiling, attic, and exhaust fans Wiring Service panel upgrades Whole-house surge protection Smoke and carbon monoxide detectors Generators 24/7 emergency services Maintenance programs Free estimates Warranties & Guarantees We provide monthly appointment reminders, discounts, annual and biannual system tune-ups, and much more. Contact David Gray to join the Comfort Club today!

Insurance General Liability & Workers’ Compensation Awards & Memberships HomeAdvisor Top Rated Nextdoor Neighborhood Fave 2022 and 2023

•• ••

Top Company Features 24/7 Emergency Service Licensed Employees Background Checked Employees Drug Tested Five Star Guarantee SCAN QR CODE OR CALL 904-595-2641 TO GET SCHEDULED NOW

16

Foundation Category Repair

Alpha Foundations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 904-605-3065

Licensing Requirements: Companies are required to hold a Contractor License issued by the Florida Department of Business & Professional Regulation.

Common Services & Products Provided: • Foundation repair • Pier systems • Wall anchor systems • Crawl space repair and encapsulation • Basement waterproofing • Moisture control service • Foundation drainage systems • Concrete lifting and leveling

Top 5 Tips for Consumers: 1. Signs of foundation damage include vertical and horizontal cracks in foundation walls, drywall cracks near doors and windows, unlevel floors, windows or doors sticking, cracks in exterior brick veneer, settled or uneven basement floors, and cracks in garage slabs.

2. The following conditions can cause foundations to settle, crack, and bow: extremely dry weather, which causes the soil to shrink and contract; and wet weather, which causes the soil to expand and create pressure.

3. A leaking, cracked, or otherwise compromised foundation will devalue your home. If your home shows signs of cracking, settling, or leaking, your best course of action will be to repair the foundation to protect and ensure the value of your home.

4. Foundation inspections should include a digital elevation survey and a discussion of the causes of the foundation problems.

5. Discuss preventative measures such as root barriers, proper drainage and grading, and moisture maintenance with your contractor.

5 Reasons to Hire a Five Star Rated Member: 1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

17

Foundation Category Repair

904-605-3065

Alpha Foundations License(s): CBC1263636

Company Commentary “Alpha Foundations specializes in helping homeowners with foundation repair, crawl space encapsulation, and concrete needs. With over 20 years of experience, Alpha provides high-quality home repair solutions and personalized service across the state of Florida. With fully trained technicians, industry-leading products, and nationally backed warranties, Alpha will restore your foundation or crawl space.”

—Alpha Foundations Team Products & Services Provided Foundation repair Crawl space repair Crawl space encapsulation Concrete lifting Warranties & Guarantees Nationally backed transferable warranties Company Information Year Established: 2002 Company History: Serves 50,000+ homeowners and has 275 employees

Insurance General Liability & Workers’ Compensation Awards & Memberships Accredited with the BBB Part of Groundworks Companies Super Service Award 2022 and 2024 Florida Trend’s Best Companies to Work for in Florida 2022 - Best Midsized Companies list

•• ••

Top Company Features In Business 20+ Years General Liability Insurance Licensed Workers’ Compensation Insurance Five Star Guarantee SCAN QR CODE OR CALL 904-605-3065 TO GET SCHEDULED NOW

Expert Tip Compare Multiple Estimates: Secure at least three detailed written estimates for large projects. This helps you compare apples-toapples and select the contractor that best fits your budget and project scope.

18

Generators Category - Whole House

Snyder Air Conditioning, Plumbing & Electric. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 904-686-6813

Licensing Requirements: Companies are required to hold an Electrical Contractor License issued by the Florida Department of Business & Professional Regulation. Gas line work requires an LP Gas Installer License issued by the Florida Department of Agriculture and Consumer Services.

Common Services & Products Provided: • Standby generator sales • Standby generator installation, maintenance, repair, and replacement • Generator switches and accessories • Remote generator monitoring

Top 5 Tips for Consumers: 1. Before you buy a generator, think carefully about what you’ll need to power if your electricity goes out. That list of essential items and appliances will help you choose a generator that’s the right size for your needs.

2. A standby or whole-house generator typically uses either natural gas or propane to power the engine that creates electricity. Standby generators turn on automatically when the power goes out, even if you aren’t home during the outage.

3. Whole-house generators must be professionally installed. They rely on a transfer switch that transfers electricity from the public utility to your home and back again. If this switch is incorrectly installed, electricity can backfeed into the utility lines and electrocute a utility worker.

4. Generators must be installed and used well away from covered spaces where carbon monoxide could build up. A generator professional will know the safest place for your new generator.

5. Routine maintenance ensures that your generator works when you need it. Have your standby generator serviced every 6 to 12 months.

5 Reasons to Hire a Five Star Rated Member: 1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

19

Generators Category - Whole House

904-686-6813

Snyder Air Conditioning, Plumbing & Electric License(s): EC13004202

Company Commentary “We provide top-notch comfort services, including air conditioning, heating, plumbing, and electrical, handled by skilled technicians trained in service, repair, and installation. For over 50 years, our experts have delivered consistent service, earning more than 10,000 positive reviews online. Expect a friendly tech to arrive in uniform, on time, and ready to go. We use the latest technology to send alerts, invoices, and other reminders. We conduct background checks on all of our employees and maintain a professional, drug-free workplace. We are driven to deliver a level of customer service which we believe is unmatched by our competitors. Should you have any issues or concerns regarding our work, we will work tirelessly to make it right, guaranteed.”

Company Information Year Established: 1973 Company History: Serving multiple generations of families and tens of thousands of homeowners Insurance General Liability & Workers’ Compensation Awards & Memberships 2022 and 2024 winner of Bold City’s Best of the Best (2020-2021 finalist) NFACCA member

—Jesse Ham, General Manager Products & Services Provided Whole-house generator installation, maintenance, and repair HVAC, plumbing, drainage, electrical, and air duct cleaning services Warranties & Guarantees Property protection guarantee Labor warranty Manufacturer guarantees and warranties

•• ••

Top Company Features In Business 50+ Years 24/7 Emergency Service Employees Background Checked General Liability Insurance Five Star Guarantee SCAN QR CODE OR CALL 904-686-6813 TO GET SCHEDULED NOW

Expert Tip Communicate Effectively: Provide a clear, specific description of the issue. Ask detailed questions about recommended solutions and potential preventative maintenance options.

20

Gutter & Gutter Category Cover Installation

Gutter Helmet of North Florida . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 904-593-9807 LeafFilter Gutter Protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 904-893-5673 GW Gutters, LLC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 904-368-5754

Licensing Requirements: The state of Florida does not issue or require a trade license for companies in this service category.

Counties and cities in Florida may require local licensing for specialty work.

Common Services & Products Provided: • Gutter installation and replacement • Gutter cover installation • Gutter guard installation • Downspout installation and replacement • Specialty accessories and product options, such as ice reduction systems for gutters, downspout extenders, rain chains, splash blocks, and extended gutter and downspout diameter options

Top 5 Tips for Consumers: 1. Gutters and downspouts direct water away from your home, protecting the soil, foundation, roof, and siding. Faulty, damaged, or improperly installed gutters can lead to basement water damage, foundation issues, soil erosion, roof leaks, fascia and soffit damage, and other problems.

2. When gutters are clogged, the rainwater runoff over the gutters can cause soil erosion around the foundation of the home and contribute to potential foundation and waterproofing problems.

3. Standard gutters that have no gutter cover system installed can sag or pull away from the roof due to the weight from clogs and debris buildup.

4. Don’t wait until you have overflowing gutters or water intrusion to have your gutters replaced or repaired or to have gutter covers installed. This can lead to expensive repairs, most notably wood rot repair, house foundation issues, and possible termite damage.

5. Gutters come in different shapes and sizes. K-style is the most common gutter shape, and box gutters and half-round gutters are also available. Typically, gutters come in five- and six-inch sizes.

5 Reasons to Hire a Five Star Rated Member: 1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

21

Gutter & Gutter Category Cover Installation

904-593-9807

Gutter Helmet of North Florida Company Commentary “If you’re planning to make some updates to your home exterior in Jacksonville, turn to the team that’s known for our premium products and top-rated workmanship. Family-owned-and-operated Gutter Helmet of North Florida has worked on thousands of homes since our founding in 1989. We’re proud to help homeowners in our community enjoy safer, more comfortable homes.”

—Kevin Booth, Owner Products & Services Provided Gutter replacement and installation; six- and seven-inch seamless gutters; and gutter protection Soffit and fascia replacement Gutter Helmet Window and door replacement and installation Impact-resistant and energy-efficient windows and doors Lanai enclosures; retractable and fixed awnings; and retractable, shade, and garage screens Hurricane protection Free estimates Financing options Warranties & Guarantees 100% customer satisfaction guarantee; ten-year warranty on gutters; lifetime warranty on Gutter Helmet; warranties vary by product for awnings and retractable screens

Company Information Year Established: 1989 Company History: Serves 250,000+ homeowners and has 30+ employees Insurance General Liability & Workers’ Compensation Awards & Memberships Gutter Helmet Top Performer Award 2013 and 2021 Gutter Helmet New Product Achievement Award 2012; Gutter Helmet Award of Excellence 2002; Gutter Helmet Certified Installer; A+ Rated and Accredited with the BBB

•• ••

Top Company Features In Business 20+ Years Free Estimates Financing Available Family Owned & Operated Five Star Guarantee SCAN QR CODE OR CALL 904-593-9807 TO GET SCHEDULED NOW

904-893-5673

LeafFilter Gutter Protection Company Commentary “We’ve been protecting homeowners from costly water damage for over 20 years. Our award-winning, patented 3-piece micromesh gutter protection system is designed to accept and pull away water without collecting debris. With LeafFilter, your gutters are clog-free, guaranteed. We back our guarantee with a lifetime warranty offering peace of mind and best-in-class customer service.”

—Chris Counahan, President of LeafFilter Products & Services Provided Gutter installation Gutter guard installation Gutter evaluations Warranties & Guarantees Lifetime transferable warranty Company Information Year Established: 2006 Company History: Serves 100,000+ homeowners and has 10,000+ employees Insurance General Liability & Workers’ Compensation

22

Awards & Memberships A+ Rated and Accredited with the BBB Best of HomeAdvisor 2021 Best Company’s 2023 Companies to Watch Best Company’s 2023 Sustainability Award winner Consumers Advocate 2023 Top Ranked Gutter Guards Great Place To Work-Certified Company 2023 Qualified Remodeler Top 500 list: ranked #2 2023 Qualified Remodeler HIP 200 list: ranked #1 2023 Inc. Best in Business honoree 2024 Inc. Regionals: Midwest list of the fastest-growing private companies in America 2024 Top Workplaces USA Today Award

•• ••

Top Company Features Licensed Free Estimates In Business 10+ Years Financing Available Five Star Guarantee SCAN QR CODE OR CALL 904-893-5673 TO GET SCHEDULED NOW

Gutter & Gutter Category Cover Installation

904-368-5754

GW Gutters, LLC Company Commentary “At GW Gutters, we believe that every home deserves the best.

We are dedicated to providing top-quality gutter solutions that enhance both the functionality and aesthetics of your home.

Our expert team works closely with you to tailor solutions that not only protect but also perfectly complement your home. As a trusted name in our community, we pride ourselves on our commitment to 100% customer satisfaction and our ability to deliver customized, innovative solutions. Our family-owned business stands behind our work with a robust 50-year warranty on materials, as endorsed by our manufacturers. If they trust their products for half a century, why shouldn’t we trust our labor?

Contact us today to discover why homeowners trust GW Gutters.”

• Retractable screens: 20-year warranty • Hurricane protection: 20-year warranty Company Information Year Established: 2019 Company History: The company is local and family owned.

Insurance General Liability & Workers’ Compensation Awards & Memberships A+ Rated with the BBB; Five Star Rated member

—Almin Cinac, Owner Products & Services Provided • Gutter installation, replacement, and repair; 6- and 7-inch seamless gutters and gutter protection; leaf covers/gutter guards • Customizable retractable awnings and customizable motorized retractable screens • Removable and retractable hurricane protection • Financing options and free estimates Warranties & Guarantees • Gutters and gutter protection: 50-year materials and labor • Retractable awnings: 20-year warranty

•• ••

Top Company Features General Liability Insurance Workers’ Compensation Insurance Financing Available Family Owned & Operated Five Star Guarantee SCAN QR CODE OR CALL 904-368-5754 TO GET SCHEDULED NOW

Expert Tip Examine Past Work: Ask to see examples of projects similar to yours that the contractor has completed. This gives you a concrete idea of their workmanship and attention to detail.

23

Handyman Category Contractors

Mr. Handyman Serving Greater Jacksonville . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 904-773-4260 The Handyman Company. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 904-569-9452 First Coast Home Pros. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 904-644-5837

Licensing Requirements: Top 5 Tips for Consumers: Companies performing advanced plumbing, electrical, 1. Before reaching out to a handyman company, and construction work are required to hold a outline the details of your project, including what Contractor License issued by the Florida Department you want done and when it needs to be completed. of Business & Professional Regulation.

Providing this information to the handyman company will help them create a more accurate estimate.

2. Ask handyman companies how their jobs are priced. Some handyman contractors charge jobs Common Services & Products Provided: per hour, and some will quote a flat per-project • Many small and medium home improvement jobs price.

• Carpentry, wood rot repair, drywall repair, and trim 3. Discuss the materials needed to complete the repair work and make sure you know who is responsible • Painting for providing these materials. If the handyman contractor provides them for you, there may be an • Door and window installation and repair additional pick-up fee.

• Weather stripping 4. Are you planning to sell your house soon? Before • Lock sets you put your house on the market, a handyman company can likely take care of small updates • Floor and wall tile installation and repair recommended by your real estate agent.

• Caulking 5. If your home needs modifications for aging• Grout installation and repair in-place purposes or to increase accessibility, • Fixture replacement and installation a handyman company can take care of those updates.

• Aging-in-place and accessibility modifications

5 Reasons to Hire a Five Star Rated Member: 1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

24

Handyman Category Contractors

904-773-4260

Mr. Handyman Serving Greater Jacksonville License(s): CGC1513681

Company Commentary “Since 2008, Mr. Handyman has proudly served greater Jacksonville as a locally owned business and part of the Neighborly family. We offer a wide range of home improvement, maintenance, and light remodeling services with a reputation for quality and customer satisfaction. Our skilled craftsmen discuss your project, provide written estimates, and complete the work efficiently.

Backed by our Done Right Promise for one year, you can trust our professional, reliable, and convenient service.”

—Michael McCalley, Owner Products & Services Provided Carpentry: interior and exterior trim, door repair and replacement, cabinets, wood rot repairs, deck build/repair, WDO repairs, fascia, soffit, and handrails Drywall: repair, texture, and painting Tile and grout: repairs, installs, tub surrounds, backsplash, and flooring Light remodeling: bathrooms, kitchens, wood siding repairs, pulldown attic stairs, and custom built-in shelving Maintenance: caulking, weatherstripping, screen repair, and pressure washing Installations: shelving, grab bars, blinds, and wall mount TVs

Company Information Year Established: 2008 Company History: Serves 9100+ homeowners and has 12 employees Insurance General Liability & Workers’ Compensation Awards & Memberships A+ Rated and Accredited with the BBB; winner of Bold City Best 2016, 2017, 2019-2024: Handyman Service Company; Certified Senior Home Safety Specialist (SHSS) through Age Safe America

•• ••

Warranties & Guarantees One-year Done Right Promise

Top Company Features Licensed Employees Drive Marked Vehicles Employees Background Checked In Business 10+ Years Five Star Guarantee SCAN QR CODE OR CALL 904-773-4260 TO GET SCHEDULED NOW

904-569-9452

The Handyman Company License(s): CBC1258366

Company Commentary “We are family owned and operated, serving the Jacksonville area for over 25 years. Our dedication to customer service and excellence in all we do is evident by having over 100,000 customers, and over 50% of our business is repeat and referral. We are very proud of these numbers, and it reflects our commitment to provide our customers a trusted and reliable partner for all their home improvement needs. Customers only pay when 100% satisfied, prices and our guarantee are in writing beforehand, we call each customer after the job is done, and our 24-hour return call policy provides peace of mind.”

—Randy Smith, Owner Products & Services Provided Residential and commercial services Handyman jobs Crown molding; remodeling; soffit and fascia; and decks General carpentry Drywall and painting; baseboards; windows and doors; ceramic tile; and much more Warranties & Guarantees 100% customer satisfaction guarantee 1-year labor warranty 24-hour return call policy Guaranteed price upfront

Company Information Year Established: 1999 Company History: Serves 100,000+ homeowners and has 15 employees Insurance General Liability & Workers’ Compensation Awards & Memberships A+ Rated and Accredited with the BBB Greater Tampa Chamber of Commerce Small Business of the Year Finalist

•• ••

Top Company Features Family Owned & Operated In Business 20+ Years Licensed Free Estimates Five Star Guarantee SCAN QR CODE OR CALL 904-569-9452 TO GET SCHEDULED NOW

25

Handyman Category Contractors

904-644-5837

First Coast Home Pros License(s): CRC1331797

Company Commentary “We are a high energy, high expectation, high demand home cleaning and maintenance company that is revolutionizing residential services in Northeast Florida. Our goal is to be the best service company you’ve ever invited to your home!”

with the work that was done for any reason, please contact us so we can make it right.

—Josh Kennedy, President

Company History: The company is local and family owned, has 65 employees, and serves 27,000+ homeowners.

Products & Services Provided Handyman services, remodeling, and general home maintenance and home repair Installation and furniture assembly services; carpentry, drywall, and trim; tile installation and repair; grout repair and caulking; siding, stucco, and wood rot repair; fence repair; babyproofing; aging-in-place; and TV wall-mounting services Service not offered: Roofing, HVAC repair, electrical, or plumbing $160 labor minimum required. Some services have an estimate fee. We offer free estimates within our service area. Outside of our service area, we charge a fee of $1.00 per mile each way (using the fastest route from our office according to Google Maps). See website for details.

Warranties & Guarantees We 100% guarantee these services for 1 week (excluding normal wear and forceful damage). This guarantee period is meant to give you adequate time to be sure the job has been done properly and to your satisfaction. If during this period you are not satisfied

Company Information Year Established: 2009

Insurance General Liability & Workers’ Compensation Awards & Memberships BBB A+ Rated and Accredited; awarded the Jacksonville Business Journal’s 2020 Community Impact Award

•• ••

Top Company Features Licensed In Business 10+ Years Employees Background Checked Employees Drug Tested Five Star Guarantee SCAN QR CODE OR CALL 904-644-5837 TO GET SCHEDULED NOW

Expert Tip Gather Technical Information: Keep model and serial numbers easily accessible. Take photos of the issue before the technician arrives to provide visual context.

26

Landscapes Category & Hardscapes

C & L Landscape, Inc.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 904-892-6637

Licensing Requirements: Companies performing hardscaping or structural work are required to hold a Contractor License issued by the Florida Department of Business & Professional Regulation.

Common Services & Products Provided: • Landscape design and installation • Landscape lighting installation • Patios and pool decks • Arbors, pergolas, and gazebos • Walkways and pavers • Fire pits and fireplaces • Outdoor kitchens and living areas • Water features • Retaining walls • Irrigation and drainage

Top 5 Tips for Consumers: 1. Landscaping projects typically follow this order: The landscaping plan is approved by you and your HOA, if needed; any necessary permits are acquired; and a utility search of the area is performed. Then, existing landscaped areas are removed, hardscaping and trees are installed, drainage and soil work takes place, irrigation is installed, shrubs and small plants are added, and sod and landscape lighting are installed last.

2. Drainage is crucial for any landscaping project.

Drainage solutions include grading, French drains, dry wells, catch basins, swales, rain gardens, downspouts, rain barrels, and more.

3. Your professional landscaper can create a custom landscaping plan for your family, lifestyle, and budget. How you want to use your yard will determine the features included in the plan.

4. Work with your landscaping company to get to a fully detailed design before construction starts.

5. Be sure to sign a contract with the company before work begins, and make sure the scope of work included in the contract matches what is included in the design drawings.

5 Reasons to Hire a Five Star Rated Member: 1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

27

Landscapes Category & Hardscapes

904-892-6637

C & L Landscape, Inc. License(s): CBC1250705

Company Commentary “Your Jacksonville landscaping and irrigation specialists with over 40 years’ experience, C & L Landscape is a family-owned business built on the foundation of honesty and integrity. See why we are Florida’s choice and contact us now!”

Company Information Year Established: 1983

—Tana Hamburger, President

Insurance General Liability & Workers’ Compensation

Products & Services Provided Yard landscaping, garden installation, and sod installation Landscape design Lawn and garden care Sprinkler system installation, repair, and maintenance Brick and stone flatwork repair Brick and stone driveway, floor, patio, walkway, and step installation Paver driveway and floor installation Interlocking paver patio, walkway, and step installation Retaining wall installation Deck and water dock repair and construction Well pump installation and repair Free estimates Services not offered: Grass mowing or cutting, pest control Warranties & Guarantees 1-year warranty on new irrigation systems and service/parts; 30day warranty on new sod; 6-month warranty on new plants

Company History: The local, family-owned company was founded

by Clawson and Leslie Smith.

Awards & Memberships A+ Rated with the BBB 2024 Super Service Award HomeAdvisor Top Rated and Elite Service awards

•• ••

Top Company Features Family Owned & Operated Woman-Owned Business Free Estimates In Business 40+ Years Five Star Guarantee SCAN QR CODE OR CALL 904-892-6637 TO GET SCHEDULED NOW

Expert Tip Maximize Your Service Appointment: Request a written estimate before approving work. Ask for a detailed explanation of the problem and recommended solutions.

28

Maid Category Services

First Coast Home Pros. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 904-773-4146

Licensing Requirements: The state of Florida does not issue or require a trade license for companies in this service category.

Common Services & Products Provided: • Residential cleaning services • One-time cleanings • Regularly scheduled cleanings • Deep cleaning services • Spring cleaning services • Move-in and move-out cleaning services • Post-construction cleaning services • Floor care services • Rental cleaning services

Top 5 Tips for Consumers: 1. Find out what the scheduled tasks are for initial cleaning and for regular service, and be sure to also ask who will provide the cleaning supplies and any equipment the team will need.

2. Ask about the cleaning products used by the company. Make sure products are safe for children and pets. If the company uses green cleaning products, find out what agency has certified the products as eco-friendly.

3. Ask the company if they offer any guarantees on their cleaning services. Some companies will return to reclean any areas if the initial work was not performed to the agreed-upon terms and conditions of a service agreement or to the customer’s satisfaction.

4. To get an accurate quote, homeowners should meet with the cleaning company in their homes and be as specific as possible about expectations, which rooms should be cleaned, and how often cleaning services will be needed.

5. Verify that cleaning service providers are employees of the company rather than independent contractors.

5 Reasons to Hire a Five Star Rated Member: 1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

29

Maid Category Services

904-773-4146

First Coast Home Pros Company Commentary “We are a high energy, high expectation, high demand home cleaning and maintenance company that is revolutionizing residential services in Northeast Florida. Our goal is to be the best service company you’ve ever invited to your home!”

Company Information Year Established: 2009

—Josh Kennedy, President

Insurance General Liability & Workers’ Compensation

Products & Services Provided House cleaning and maid services Weekly, biweekly, and monthly services One-time detailing; move-in and move-out cleaning; deep cleaning; spring cleaning; and post-construction cleaning Two man-hour service minimum Some services have an estimate fee. We offer free estimates within our service area. Outside of our service area, we charge a fee of $1.00 per mile each way (using the fastest route from our office according to Google Maps). See website for details.

Warranties & Guarantees We 100% guarantee these services for 1 week (excluding normal wear and forceful damage). This guarantee period is meant to give you adequate time to be sure the job has been done properly and to your satisfaction. If during this period you are not satisfied with the work that was done for any reason, please contact us so we can make it right.

Company History: The company is local and family owned, has 65 employees, and serves 27,000+ homeowners.

Awards & Memberships A+ Rated and Accredited with the BBB Awarded the Jacksonville Business Journal’s 2020 Community Impact Award

•• ••

Top Company Features Family Owned & Operated In Business 10+ Years Employees Background Checked Employees Drug Tested Five Star Guarantee SCAN QR CODE OR CALL 904-773-4146 TO GET SCHEDULED NOW

Expert Tip Understand Service Protocols: Confirm followup procedures, warranty details, and any guarantees before the technician leaves. Know exactly what’s covered and what isn’t.

30

Painting Category Contractors

The Painting Craftsmen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 904-775-4547

Licensing Requirements: The state of Florida does not issue or require a trade license for companies in this service category.

Counties and cities in Florida may require local licensing for specialty work.

Common Services & Products Provided: • Interior and exterior painting • Color consultations • Carpentry and wood repair • Drywall repair • Cabinet painting • Faux and decorative finishes • Wallpaper installation and removal • Popcorn ceiling removal • Garage floor painting • Fence and deck painting and staining

Top 5 Tips for Consumers: 1. Make sure the job will include the proper prep work. Good prep work will result in a longer-lasting paint job. Primer and paint should be applied to clean, smooth surfaces.

2. Make sure that the estimates you consider are in writing and include the same scope of work and materials so you can compare apples to apples.

Check the quality of the paint included in the estimate and the number of coats proposed.

3. Choose a paint sheen that fits the space being painted. Shinier paint finishes have more durability and are easy to clean. High gloss is suitable for kitchens, window trim, and doors. Semigloss finishes are good for kitchens, trim, and bathrooms. Eggshell works well in dining and living spaces, and matte finishes are suitable for lowtraffic areas such as bedrooms.

4. If you are not sure what color or colors you want to use, ask for a color consultation. Your painting contractor will be able to help you choose a color or color scheme that suits your home decor.

5. Quality is key. Cheaper paints require more coats to get the same result as higher-quality paints.

5 Reasons to Hire a Five Star Rated Member: 1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

31

Painting Category Contractors

904-775-4547

The Painting Craftsmen Company Commentary “We are a high energy, high expectation, high demand home painting company that is revolutionizing residential services in Northeast Florida. Our goal is to be the best painting company you’ve ever invited to your home!”

Company Information Year Established: 2009

—Josh Kennedy, President

Insurance General Liability & Workers’ Compensation

Products & Services Provided Interior and exterior painting Cabinet refinishing and refacing Deck and fence staining Rotten wood replacement Stucco repair Drywall repair, textured ceiling repair, and wallpaper removal Pressure washing Minimum charges vary by service. See website for details.

Some services have an estimate fee. We offer free estimates within our service area. Outside of our service area, we charge a fee of $1.00 per mile each way (using the fastest route from our office according to Google Maps). See website for details.

Warranties & Guarantees We 100% guarantee these services for 1 year (excluding normal wear and forceful damage). If during this period you are not satisfied with the work that was done for any reason, please contact us so we can make it right.

Company History: The company is local and family owned, has 65 employees, and serves 27,000+ homeowners.

Awards & Memberships A+ Rated and Accredited with the BBB EPA Lead-Safe Certified Firm Painting Contractors Association member

•• ••

Top Company Features Family Owned & Operated In Business 10+ Years Employees Background Checked Employees Drug Tested Five Star Guarantee SCAN QR CODE OR CALL 904-775-4547 TO GET SCHEDULED NOW

Expert Tip Prepare Your Space: Create clear access to the work area. Remove obstacles and ensure the technician can easily reach the system or area needing service.

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Pavers, Pool Decks,Category Driveways, Lanais & Walls

C & L Landscape, Inc.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 904-204-1753

Licensing Requirements: The state of Florida does not issue or require a trade license for companies in this service category.

Counties and cities in Florida may require local licensing for specialty work.

Common Services & Products Provided: • Paver installation • Pool decks • Driveways • Lanais • Walls and retaining walls • Paver cleaning and sealing • Paver repair • Driveway, walkway, and pool deck repair • Decorative finishes

Top 5 Tips for Consumers: 1. Pavers come in a variety of shapes, colors, sizes, and designs; they can imitate the look of surfaces such as cobblestone, brick, slate, and more.

2. Your new driveway or pool deck will take time to cure and harden properly before it can be used. Be sure to confirm with your contractor how long you need to stay off of the new driveway surface before it is ready for full use.

3. Concrete is made up of portland cement, aggregate (rock, sand, or gravel), and water. Cement acts as a binding agent when mixed with aggregates and water.

4. Concrete comes in a range of options. There can be many different effects achieved with decorative applications, such as tinting and decorative finishes. However, the more traditional gray concrete is still the most commonly installed option.

5. Concrete installation is affected by the soil type in your area. In parts of the country with expansive soil, contractors add crushed gravel to create an even, solid base. In areas with dry soil, contractors need to dampen the soil before pouring concrete.

5 Reasons to Hire a Five Star Rated Member: 1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

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Pavers, Pool Decks,Category Driveways, Lanais & Walls

904-204-1753

C & L Landscape, Inc. Company Commentary “Your Jacksonville landscaping and irrigation specialists with over 40 years’ experience, C & L Landscape is a family-owned business built on the foundation of honesty and integrity. See why we are Florida’s choice and contact us now!”

Company Information Year Established: 1983

—Tana Hamburger, President

Insurance General Liability & Workers’ Compensation

Products & Services Provided Brick and stone flatwork repair Brick and stone driveway, floor, patio, walkway, and step installation Paver driveway and floor installation Interlocking paver patio, walkway, and step installation Retaining wall installation Deck and water dock repair and construction Free estimates Services not offered: Grass mowing or cutting, pest control Warranties & Guarantees 1-year warranty on new irrigation systems and service/parts 30-day warranty on new sod 6-month warranty on new plants

Company History: The local, family-owned company was founded

by Clawson and Leslie Smith.

Awards & Memberships A+ Rated with the BBB 2024 Super Service Award HomeAdvisor Top Rated and Elite Service awards

•• ••

Top Company Features Family Owned & Operated Woman-Owned Business Free Estimates In Business 40+ Years Five Star Guarantee SCAN QR CODE OR CALL 904-204-1753 TO GET SCHEDULED NOW

Expert Tip Track System Maintenance: Keep a dedicated file with service records, repair history, and maintenance documentation. Good records protect your investment and help future technicians.

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Pest Category Control

PURCOR Pest Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 904-440-1366

Licensing Requirements: Companies are required to hold a Pest Control Company License issued by the Florida Department of Agriculture and Consumer Services.

Common Services & Products Provided: • Pest control services • Pest removal • Pest exclusion services and repairs • Scheduled pest treatments • Termite protection • Mosquito control services • Eco-friendly options • Disinfectant services • Whole-house fumigation services

Top 5 Tips for Consumers: 1. Pest removal can be dangerous, especially if you’re dealing with stinging insects or live animals.

Always call a professional to handle the issue. Be sure to find out what pests the company handles.

2. To avoid attracting pests indoors, do not let food, drinks, or pet food to sit out overnight. Also be sure to clear debris and piles of lumber from your yard, since these provide refuge for pests such as cockroaches.

3. Not all pest control strategies involve chemicals; traps, repairs, and natural pesticides are options used by many pest control companies.

4. Ask the pest control company what methods are used to remove or control pest issues and if they use eco-friendly or pet- and child-safe pest control products.

5. Once the pests have been removed, it is important to seal the entry points they used so more pests do not enter the home. Your pest control technician should perform an inspection to determine the pest’s point of entry, identify other potential points of entry, and recommend methods to prevent reentry of other unwanted pests in the future.

5 Reasons to Hire a Five Star Rated Member: 1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

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Pest Category Control

904-440-1366

PURCOR Pest Solutions License(s): JB324438

Company Commentary “PURCOR Pest Solutions is your go-to local pest control expert.

Our locally managed and staffed team is well acquainted with the pest challenges unique to our area. We are dedicated to offering pest control solutions that are specifically tailored to meet the needs of our community. With PURCOR Pest Solutions, you’ll experience a new era of pest management that combines local understanding with robust expertise. We are more than just a service provider; we are your neighbors, committed to maintaining a pest-free environment in our community.”

—Dave Bradford, CEO Products & Services Provided Residential and commercial pest control for termites, mosquitoes, ants, rodents, bedbugs, spiders, bees, roaches, fleas, ticks, stink bugs, and wasps Pest elimination and prevention Inspections Wildlife control and removal Exclusion services Protection plans Low-impact, environmentally conscious products Integrated Pest Management (IPM) methods

Warranties & Guarantees 100% customer satisfaction guarantee Company Information Year Established: 2019 Company History: The local company serves 500+ customers.

Insurance General Liability & Workers’ Compensation Awards & Memberships Five Star Rated member

•• ••

Top Company Features Free Estimates Eco-Friendly Licensed General Liability Insurance Five Star Guarantee SCAN QR CODE OR CALL 904-440-1366 TO GET SCHEDULED NOW

Expert Tip Understand Permit Requirements: Ensure your contractor obtains all necessary permits before beginning work. Proper permits protect you and ensure work meets local building codes.

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Plumbing Category Contractors

Fenwick Home Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 904-605-3061 Snyder Air Conditioning, Plumbing & Electric. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 904-467-5675 Buehler Air Conditioning & Plumbing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 904-578-6583 David Gray Electrical, Plumbing, Heating & Air. . . . . . . . . . . . . . . . . . . . . . . . . . . . 904-785-8993

Licensing Requirements: Companies are required to hold a Plumbing Contractor License issued by the Florida Department of Business & Professional Regulation.

Common Services & Products Provided: • General plumbing installation, replacement, maintenance, and repairs • Plumbing remodeling services • Water heaters • Toilets, faucets, and fixtures • Garbage disposals • Drain cleaning • Water and sewer line repair and replacement • Septic services • Sump pumps

Top 5 Tips for Consumers: 1. Locate your main water shutoff valve to the whole house. This is helpful to know so you can turn off the water supply completely in case of emergency situations such as in-home flooding or a major leak.

2. Use cold water when the garbage disposal is operating. You can clean your disposal by grinding ice cubes. When your disposal needs a little freshening, grind some lemon peels in it.

3. Many types of clogs can be avoided by using common sense. Do not pour grease down the kitchen sink, and do not wash coffee grounds down the sink. Use chemical cleaners only when necessary. Do not flush larger items such as feminine hygiene products down the toilet.

4. Thousands of people are scalded by tap water every year. The Gas Appliance Manufacturers Association recommends that the highest hot water temperature at the faucet be set between 120 and 125 degrees Fahrenheit.

5. When it’s time to upgrade to new plumbing fixtures, look for ENERGY STAR-certified products that conserve water and energy consumption.

5 Reasons to Hire a Five Star Rated Member: 1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

37

Plumbing Category Contractors

904-605-3061

Fenwick Home Services License(s): CFC040039

Company Commentary “Fenwick Home Services in Jacksonville, Florida, is dedicated to performing at the highest standard in customer service. When people choose a plumbing company for their needs, the old-time values of responsibility, dependability, and professionalism are what they look for. Our team of plumbing contractors are working hard every day to make sure that those are the standards you find here at Fenwick Home Services.”

—William Fenwick Jr., President Products & Services Provided Plumbing services Garbage disposal repair and installation Drain cleaning Toilet replacement Sink repair and replacement Water heater repair and replacement Water line repair and installation Gas line repair and installation Gas leak detection Sump pump repair and installation Water treatment system repair and installation Air conditioning and heating services 24-hour emergency service

Warranties & Guarantees 100% satisfaction guarantee Company Information Year Established: 1969 Company History: Serves 10,000+ homeowners and has 15+ employees Insurance General Liability & Workers’ Compensation Awards & Memberships A+ Rated with the BBB; Best of Houzz Service award 2014 and 2018; Nextdoor Neighborhood Favorite

•• ••

Top Company Features Licensed 24/7 Emergency Service General Liability Insurance In Business 50+ Years Five Star Guarantee SCAN QR CODE OR CALL 904-605-3061 TO GET SCHEDULED NOW

904-467-5675

Snyder Air Conditioning, Plumbing & Electric License(s): CFC1427375

Company Commentary “We provide top-notch comfort services, including air conditioning, heating, plumbing, and electrical, handled by skilled technicians trained in service, repair, and installation. For over 50 years, our experts have delivered consistent service, earning more than 10,000 positive reviews online. Expect a friendly tech to arrive in uniform, on time, and ready to go. We use the latest technology to send alerts, invoices, and other reminders. We conduct background checks on all of our employees and maintain a professional, drug-free workplace. We are driven to deliver a level of customer service which we believe is unmatched by our competitors. Should you have any issues or concerns regarding our work, we will work tirelessly to make it right, guaranteed.”

Company Information Year Established: 1973 Company History: Serving multiple generations of families and tens of thousands of homeowners Insurance General Liability & Workers’ Compensation Awards & Memberships 2022 and 2024 winner of Bold City’s Best of the Best (2020-2021 finalist) NFACCA member

—Jesse Ham, General Manager Products & Services Provided Drain and sewer cleaning, repair, and replacement Leak detection and camera inspection; repiping; rodding and hydro-jetting clog removal; trenchless sewer line repair; excavation; root removal; slab leaks; and water filtration 24/7 emergency services Warranties & Guarantees 100% money-back guarantee; property protection guarantee; labor warranty; manufacturer guarantees and warranties

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•• ••

Top Company Features In Business 50+ Years 24/7 Emergency Service Employees Background Checked General Liability Insurance Five Star Guarantee SCAN QR CODE OR CALL 904-467-5675 TO GET SCHEDULED NOW

Plumbing Category Contractors

904-578-6583

Buehler Air Conditioning & Plumbing License(s): CFC1432792

Company Commentary “At Buehler Air Conditioning & Plumbing, we want our Jacksonville, Florida customers to have complete confidence in the comfort systems in their homes. Our goal is to offer comprehensive services so that you can stay comfortable throughout the year. We work with high-quality products that we trust to stand the test of time. If you need something installed, we offer flexible financing options on approved credit. From cooling and heating to indoor air quality, duct services, mini-split AC, heat pump, zoning, plumbing, and much more, we’re your Duval County premier indoor comfort team in the area!”

—Jason Buehler, Owner Products & Services Provided Plumbing services and installation Water heaters Cooling and heating services Indoor air quality solutions Mini-split A/C systems Heat pumps Zoning systems Duct cleaning Services available for all brands of HVAC systems and water heaters Free estimates on new home comfort systems

Warranties & Guarantees Manufacturers’ warranties Company Information Year Established: 2010 Company History: The company is family owned.

Insurance General Liability & Workers’ Compensation Awards & Memberships Carrier Factory Authorized Dealer Carrier President’s Award winner

•• ••

Top Company Features 24/7 Emergency Service Free Estimates In Business 10+ Years Financing Available Five Star Guarantee SCAN QR CODE OR CALL 904-578-6583 TO GET SCHEDULED NOW

904-785-8993

David Gray Electrical, Plumbing, Heating & Air License(s): CFC057459

Company Commentary “Take Comfort in Our Service.”

Company Information Year Established: 1983

—Taylor Miller, GM

Company History: The local company started as a one-man plumbing company and has since grown to include electrical and HVAC work.

Products & Services Provided Comprehensive plumbing services Plumbing inspections Repair, installation, and maintenance services for plumbing fixtures, such as toilets, faucets, sinks, garbage disposals, showers, and bathtubs Conventional and tankless water heaters Sump pumps Gas lines Water filtration systems Pipe installation and repair Sewer services Drain cleaning Leak detection 24/7 emergency services Maintenance programs Free estimates Warranties & Guarantees We provide monthly appointment reminders, discounts, annual and biannual system tune-ups, and much more. Contact David Gray to join the Comfort Club today!

Insurance General Liability & Workers’ Compensation Awards & Memberships HomeAdvisor Top Rated Nextdoor Neighborhood Fave 2022 and 2023

•• ••

Top Company Features 24/7 Emergency Service Licensed Employees Background Checked Employees Drug Tested Five Star Guarantee SCAN QR CODE OR CALL 904-785-8993 TO GET SCHEDULED NOW

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Category Roofers

Paramount Builders, Inc.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 904-686-6707

Licensing Requirements: Top 5 Tips for Consumers: Companies are required to hold a Roofing Contractor 1. Hire a roofing installation and repair company License issued by the Florida Department of Business that uses high-quality materials from name-brand & Professional Regulation. manufacturers that provide extended warranties on their products.

2. Weather is a factor when replacing your roof. Ask the contractor to explain their procedure if stormy weather were to approach in the middle of the removal or installation of your roof.

Common Services & Products Provided: 3. Roof ventilation is critical. Without proper roof • Roof installation and replacement ventilation, hot air will become trapped in your attic • Roof repair and maintenance and cause your HVAC system to work overtime.

• Fascia and soffit repair Roof replacement is the perfect time to improve inadequate ventilation.

• Roof inspections 4. Most roof leaks are caused by flashing that • Storm damage assessments has failed or been improperly installed around • Asphalt shingle roofs chimneys, vent pipes, and skylights.

• Metal roofs 5. To protect your roof, try to minimize roof traffic.

Sometimes other contractors may damage roofs • Tile roofs while working on them. For example, do not allow • Flat roofs a cleaning contractor to use any type of bracing on pitched roofs where they might nail into your roof, therefore compromising your roof with a puncture through the protective roofing barrier.

5 Reasons to Hire a Five Star Rated Member: 1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

40

Category Roofers

904-686-6707

Paramount Builders, Inc. License(s): CCC1331518

Company Commentary “There are many roofing contractors throughout the East Coast region, but only a few can claim to offer the outstanding products and service that Paramount Builders can. We are a family-owned exterior remodeling company that has long been dedicated to improving our community one home at a time. That means providing the homeowners we serve with the absolute best, highest quality roofing products and flawless installation.”

—Ed Augustine, Owner Products & Services Provided Residential asphalt shingle roof replacement Exclusive 13-step roofing system Industry’s top GAF product lines Trim and soffit replacement; vinyl siding replacement; and vinyl window replacement Gutter and LeaFree gutter protection Financing options available Warranties & Guarantees 100% satisfaction guarantee; Golden Pledge Lifetime Warranty

by GAF; 50-year non-prorated transferable warranty; 30-year workmanship warranty; included Paramount Service Guarantee All warranties backed by GAF and Good Housekeeping

Company Information Year Established: 1991 Company History: Serves 70,000+ homeowners and has 300+ employees Insurance General Liability & Workers’ Compensation Awards & Memberships BBB A+ Rated and Accredited; GAF 3-Star Presidents Club Award winner; GAF Triple Excellence Award; GAF Master Elite Roofer; Super Service Award; Virginia Values Veterans Certified V3 Company; Preservation Dealer of the Decade; Qualified Remodeler’s Top 500 list

•• ••

Top Company Features Family Owned & Operated Free Estimates Financing Available In Business 20+ Years Five Star Guarantee SCAN QR CODE OR CALL 904-686-6707 TO GET SCHEDULED NOW

Expert Tip Evaluate Project Timeline: Discuss the contractor’s typical project timeline and current workload. Understanding their schedule helps avoid delays and ensures they can dedicate appropriate attention to your project.

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Siding Category Installation

Paramount Builders, Inc.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 904-474-4734

Licensing Requirements: Companies are required to hold a Contractor License issued by the Florida Department of Business & Professional Regulation.

Common Services & Products Provided: • Siding installation • Siding replacement • Vinyl and insulated vinyl siding • Fiber cement siding • Engineered wood siding • Cedar siding • Exterior home remodeling and renovation

Top 5 Tips for Consumers: 1. Signs that you need to replace your siding include warped planks, rotten areas, holes, bubbling paint, and persistent mold or mildew growth.

2. Before contacting a contractor to discuss your siding job, think about what type of siding product you would like for your home. For inspiration, look at the types and styles of siding traditionally used in your neighborhood or city. You can also visit home centers and look through the siding materials on display.

3. Find out if your homeowners’ association has restrictions on siding materials, styles, and colors.

The homeowners’ association may also have guidelines about remodeling projects that you and the contractor will need to follow.

4. Hire a siding company that uses high-quality materials from name-brand manufacturers with extended warranties.

5. Siding installation involves hammering and nailing and can be a little disruptive. Before your siding project begins, take down art and wall hangings from interior walls and move furniture away from the walls.

5 Reasons to Hire a Five Star Rated Member: 1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

42

Siding Category Installation

904-474-4734

Paramount Builders, Inc. License(s): CBC1259664

Company Commentary “For a home improvement contractor that can provide stylish and durable products for your home in the East Coast, turn to the exterior remodeling experts at Paramount Builders. Our goal is to provide every one of our customers with exclusive home improvement products and services that exceed their expectations, and we have the extensive industry knowledge and experience to do just that.”

—Ed Augustine, Owner Products & Services Provided Exclusive Preservation vinyl siding replacement Trim and soffit replacement Best selection of styles and colors Residential roof replacement Vinyl window replacement Gutter and LeaFree gutter protection installation Financing options available Warranties & Guarantees 100% satisfaction guarantee Lifetime, transferable, non-prorated warranty Workmanship warranty Included Paramount Service Guarantee All warranties backed by manufacturer and Good Housekeeping

Company Information Year Established: 1991 Company History: Serves 70,000+ homeowners and has 300+ employees Insurance General Liability & Workers’ Compensation Awards & Memberships BBB A+ Rated and Accredited; Preservation Dealer of the Decade; Vinyl Siding Institute (VSI) Certified Installers; Super Service Award; Virginia Values Veterans Certified V3 Company; Qualified Remodeler’s Top 500 list

•• ••

Top Company Features Family Owned & Operated Free Estimates Financing Available In Business 20+ Years Five Star Guarantee SCAN QR CODE OR CALL 904-474-4734 TO GET SCHEDULED NOW

Expert Tip Get Written Agreements: Never rely on verbal agreements - insist on detailed written contracts that specify all aspects of the work to be performed and payment terms.

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Sprinkler Category Systems

C & L Landscape, Inc.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 904-615-9530

Licensing Requirements: Companies are required to hold a Contractor License issued by the Florida Department of Business & Professional Regulation.

Common Services & Products Provided: • Sprinkler system design and installation • Underground irrigation systems • Sprinkler system repair and troubleshooting • Routine sprinkler system service and maintenance • Drainage system installation • Drainage system cleaning and modification

Top 5 Tips for Consumers: 1. Your sprinkler system’s design should be unique to the size and configuration of your yard, planting areas, water pressure, the number of zones required, and the hydraulic calculations to make it all work for your home’s conditions.

2. It is important that each sprinkler system zone is getting the right amount of water in the right areas. Different types of sprinkler heads, like spray heads or rotor heads, help ensure that the water is distributed properly.

3. Be sure that required permits are obtained prior to the sprinkler system installation.

4. After the system is installed, keep a copy of the system layout plan. This is very important if and when you need to repair your system for any reason in the future. This will help any future contractor doing work on your sprinkler system.

5. A master valve on your system can eliminate leaks by taking the water pressure off the main line when the system is not being used. This will also help prevent the pipes from freezing, since there will be little water left in the main line when the system is not being used.

5 Reasons to Hire a Five Star Rated Member: 1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

44

Sprinkler Category Systems

904-615-9530

C & L Landscape, Inc. License(s): CBC1250705

Company Commentary “Your Jacksonville landscaping and irrigation specialists with over 40 years’ experience, C & L Landscape is a family-owned business built on the foundation of honesty and integrity. See why we are Florida’s choice and contact us now!”

Company Information Year Established: 1983

—Tana Hamburger, President

Insurance General Liability & Workers’ Compensation

Products & Services Provided Sprinkler system installation, repair, and maintenance Sprinkler system winterizing and activation Well pump installation and repair Yard landscaping, garden installation, and sod installation Landscape design Lawn and garden care Free estimates on new system installations Repair service calls are available at $150 per hour, plus parts. All parts are guaranteed for a year.

Services not offered: Grass mowing or cutting, pest control Warranties & Guarantees 1-year warranty on new irrigation systems and service/parts 30-day warranty on new sod 6-month warranty on new plants

Company History: The local, family-owned company was founded

by Clawson and Leslie Smith.

Awards & Memberships A+ Rated with the BBB 2024 Super Service Award HomeAdvisor Top Rated and Elite Service awards

•• ••

Top Company Features Family Owned & Operated Woman-Owned Business Free Estimates In Business 40+ Years Five Star Guarantee SCAN QR CODE OR CALL 904-615-9530 TO GET SCHEDULED NOW

Expert Tip Maintain Documentation: Keep organized copies of all project-related paperwork, including permits, contracts, change orders, and correspondence. Good records will help you with any warranty claims in the future.

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Tile, GroutCategory & Stone Cleaning

First Coast Home Pros. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 904-690-5830

Licensing Requirements: The state of Florida does not issue or require a trade license for companies in this service category.

Counties and cities in Florida may require local licensing for specialty work.

Common Services & Products Provided: • Tile, grout, and stone cleaning and sealing • Marble cleaning, sealing, and polishing • Specialty tile cleaning and sealing • Tile restoration • Carpet cleaning • Pressure washing

Top 5 Tips for Consumers: 1. Grout is a porous substance and should be sealed at least once every two years to prevent stains and mold or mildew growth. Grout in wet areas, such as in showers and around bathtubs and sinks, should be sealed annually.

2. Unglazed ceramic tiles and natural stone tiles should be sealed to help the surface stay clean and resist stains. Porcelain tiles and glazed ceramic tiles usually do not need to be sealed.

3. Topical sealers create a physical barrier on top of a tile surface. Over time, this barrier can wear away, so topical sealers will need regular reapplication and periodic buffing to hide marks and scuffs.

4. Impregnating sealers sink into the tile or grout and make it less porous and absorbent. These types of sealers are invisible to the eye and usually last for a couple of years before they need to be reapplied.

5. Steam cleaning and hot water extraction are the most common methods for cleaning tile, grout, and stone surfaces. Steam cleaning uses the steam from very hot water to clean and sanitize surfaces. Hot water extraction cleaning uses jets of pressurized hot water to remove ingrained dirt and stains.

5 Reasons to Hire a Five Star Rated Member: 1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

46

Tile, GroutCategory & Stone Cleaning

904-690-5830

First Coast Home Pros Company Commentary “We are a high energy, high expectation, high demand home cleaning and maintenance company that is revolutionizing residential services in Northeast Florida. Our goal is to be the best service company you’ve ever invited to your home!”

with the work that was done for any reason, please contact us so we can make it right.

—Josh Kennedy, President

Company History: The company is local and family owned, has 65 employees, and serves 27,000+ homeowners.

Products & Services Provided Tile and grout cleaning and sealing Grout recoloring and restoration Stone cleaning and sealing Stone countertop cleaning and sealing Shower cleaning and caulking Wood floor cleaning Services not provided: Honing or polishing Minimum charges vary by service. See website for details.

Some services have an estimate fee. We offer free estimates within our service area. Outside of our service area, we charge a fee of $1.00 per mile each way (using the fastest route from our office according to Google Maps). See website for details.

Warranties & Guarantees We 100% guarantee these services for 1 week (excluding normal wear and forceful damage). This guarantee period is meant to give you adequate time to be sure the job has been done properly and to your satisfaction. If during this period you are not satisfied

Company Information Year Established: 2009

Insurance General Liability & Workers’ Compensation Awards & Memberships BBB A+ Rated and Accredited; IICRC Certified Firm; awarded the Jacksonville Business Journal’s 2020 Community Impact Award

•• ••

Top Company Features Family Owned & Operated In Business 10+ Years Employees Background Checked Employees Drug Tested Five Star Guarantee SCAN QR CODE OR CALL 904-690-5830 TO GET SCHEDULED NOW

Expert Tip Secure All Warranties: Request separate manufacturer warranties for materials and contractor warranties for labor. Keep these documents in a safe place for future reference.

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Water Treatment Category & Filtration

Leaf Home Water Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 904-310-4865

Licensing Requirements: The state of Florida does not issue or require a trade license for companies in this service category.

Counties and cities in Florida may require local licensing for specialty work.

Common Services & Products Provided: • Whole-home water filtration system installation and maintenance • Point-of-entry systems • Point-of-use systems • Water softening and conditioning systems • Well water treatment • Salt-free systems • UV systems • Repiping services

Top 5 Tips for Consumers: 1. Before investing in a whole-house water treatment or filtration system, your water should first be tested. The quantity and the quality of the sediment in your water supply should be considered when purchasing a whole-home water filter system.

2. The life of the filter is determined by the amount of water that it can filter before being replaced. The longevity of the filter is also affected by the state of water you plan to filter.

3. If water pressure is reduced, you may have waited too long between filter changes. Keep records of filter changes so you can maintain a regular replacement schedule.

4. Depending on the size of your family, the number of water dispensers, and the flow rate of each dispenser, a professional can help you calculate the right flow rate that your filter system should have.

5. A whole-home water filtration system with a flow rate lower than the required rate would mean interrupted water flow and low water pressure, especially during peak use.

5 Reasons to Hire a Five Star Rated Member: 1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

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Water Treatment Category & Filtration

904-310-4865

Leaf Home Water Solutions Company Commentary “Leaf Home Water Solutions empowers homeowners to take control of their drinking water quality and safety with over 250 customizable solutions. Bringing our Leaf Home excellence, we start with a free water test to learn your needs and budget. Our trusted experts design custom solutions for your home.”

Insurance General Liability & Workers’ Compensation Awards & Memberships Best Pick Certified 2023 Companies to Watch List

—Robert Erickson, Director of Business Operations Products & Services Provided Water treatment system installation Water filtration Water softening Water conditioning Reverse osmosis UV system defense Whole-home water systems Free estimates Warranties & Guarantees Leaf Home Water Solutions offers a limited warranty. Terms and conditions apply.

Company Information Year Established: 2021 Company History: The local company employs professionals who undergo background checks.

•• ••

Top Company Features Licensed General Liability Insurance Financing Available Free Estimates Five Star Guarantee SCAN QR CODE OR CALL 904-310-4865 TO GET SCHEDULED NOW

Expert Tip Protect the Final Payment: Never make the final payment until all work passes inspection and meets contract specifications. This gives you leverage to address any remaining issues.

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Wildlife Removal Category & Management

Trutech Wildlife Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 904-467-5654 Wildlife PRO-TECTION, LLC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 904-574-4421

Licensing Requirements: The state of Florida does not issue or require a trade license for companies in this service category.

Counties and cities in Florida may require local licensing for specialty work.

Common Services & Products Provided: • Animal control services • Wildlife removal • Wildlife management • Exclusion services and repairs • Removal and control of birds, rats, squirrels, snakes, bats, opossums, raccoons, skunks, coyotes, foxes, gophers, and more • Dead animal removal • Space deodorization • Insulation removal and replacement • General pest control

Top 5 Tips for Consumers: 1. Wildlife removal can be dangerous, so don’t try to take care of the problem by yourself. Always call a professional to handle the issue. They have the knowledge, equipment, and protective gear to do the job safely.

2. Be sure to find out what animals the company handles and ask if they provide emergency animal removal service.

3. Not all wildlife removal and pest control strategies involve chemicals; traps, exclusion repairs, and natural pesticides are more humane options used by many animal control companies.

4. Ask the wildlife control company what methods are used to remove or control animal issues and if they use eco-friendly or pet- and child-safe products.

5. Once the animal has been removed, it is important to seal the entry points they used so more pests do not enter the home. These exclusion repairs are essential to resolving the problem. Your technician should perform an inspection to determine the pest’s point of entry, identify other potential points of entry, and recommend methods to prevent reentry of other unwanted pests in the future.

5 Reasons to Hire a Five Star Rated Member: 1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

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Wildlife Removal Category & Management

904-467-5654

Trutech Wildlife Service Company Commentary “Trutech Wildlife Service has been the go-to wildlife removal company for property owners in Jacksonville for 41 years. We are dedicated to providing humane and ethical quality service, delivered by highly educated experts who really care about our customers’ needs and safety. We work hard to protect you and your family from the dangers of nuisance wildlife, and we are not satisfied until you are, 100% guaranteed. ‘Call Trutech In To Get Wildlife Out!’” —Trutech Management Team Products & Services Provided Wildlife removal services for rats, raccoons, bats, armadillos, squirrels, snakes, moles, gophers, birds, nutria, and more Pest control services Mosquito control Exclusion repairs Attic sanitization Dead animal removal Dead animal deodorization Preventative services Warranties & Guarantees Trutech Wildlife Service warranties all full exclusions for one year.

We offer renewable warranties after the first year for continual protection and peace of mind.

Company Information Year Established: 1984 Company History: Serves 90,000+ homeowners and has 10 employees Insurance General Liability & Workers’ Compensation Awards & Memberships A+ Rated and Accredited with the BBB Florida Pest Management Association (FPMA) member National Wildlife Control Operators Association (NWCOA) member

•• ••

Top Company Features Free Estimates Financing Available Licensed In Business 20+ Years Five Star Guarantee SCAN QR CODE OR CALL 904-467-5654 TO GET SCHEDULED NOW

904-574-4421

Wildlife PRO-TECTION, LLC Company Commentary “At Wildlife PRO-TECTION, we are dedicated to protecting your home, property, and business to KEEP nuisance wildlife OUT! We are proudly family owned and operated. We specialize in humane wildlife removal and prevention. Pests digging up your yard?

Hearing noises in the attic? We secure your home permanently to prevent wildlife from re-entering and offer humane services with top-quality results! Our family-owned team of experts handles a wide range of wildlife management services, including raccoons, squirrels, armadillos, opossums, bats, rats, mice, moles, snakes, and more, always with humane, ethical practices.”

—Braden LaMot, Owner/Operator Products & Services Provided Humane nuisance wildlife removal, relocation, and prevention Humane trapping and prevention for raccoons, squirrels, rodents, armadillos, moles, snakes, bats, opossums, pigeons, and more Custom rodent exclusion and complete home proofing Wildlife barriers, foundation reinforcement, and monthly prevention solutions Dead animal removal Sanitization and clean-up Call for a FREE quote!

Warranties & Guarantees Lifetime warranty on custom barriers

Company Information Year Established: 2021 Company History: Over time, we’ve grown from a small operation to a trusted name in wildlife management.

Insurance General Liability Awards & Memberships Clay Chamber of Commerce member; A+ Rated and Accredited with the BBB; BNI member; active Florida Limited Commercial Wildlife Management license (LW336146)

•• ••

Top Company Features Family Owned & Operated Eco-Friendly Licensed Free Inspections Five Star Guarantee SCAN QR CODE OR CALL 904-574-4421 TO GET SCHEDULED NOW

51

Window & DoorCategory Installation Contractors

Paramount Builders, Inc.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 904-834-0638 ArmorGuard Exteriors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 904-686-6718 FHIA Remodeling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 904-921-2160

Licensing Requirements: Companies are required to hold a Contractor License issued by the Florida Department of Business & Professional Regulation.

Common Services & Products Provided: • Door installation and replacement • Window installation and replacement • Energy-efficient windows and doors • Impact or storm windows and doors • Vinyl, fiberglass, steel, aluminum, wood, and engineered wood windows • Sliding glass, patio, and French doors • Entryway and interior doors • Wood, insulated steel, and fiberglass doors

Top 5 Tips for Consumers: 1. If you have a limited budget, consider replacing the windows on your upper floors first.

2. Ask your contractor about the differences between wood, vinyl, or aluminum cladding for your windows and doors.

3. Adding weather stripping around windows and doors has a big impact on drafts and energy conservation. Caulking door thresholds and windows and adding plastic window film can save you money in the winter.

4. Windows and doors are the areas of greatest energy loss in a home. By installing new windows and doors, it may be possible to increase energy efficiency in your home by up to 70 percent. Ask your contractor which manufacturers and/or brands they recommend and why.

5. A small deposit is reasonable for custom-order materials, such as custom-sized windows, as they will only work in each individual home and ensures a commitment to the contractor that you will complete the project and that the contractor will not be left with a warehouse full of custom materials.

5 Reasons to Hire a Five Star Rated Member: 1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

52

Window & DoorCategory Installation Contractors

904-834-0638

Paramount Builders, Inc. License(s): CBC1259664

Company Commentary “For a home improvement contractor that can provide stylish and durable products for your home in the East Coast, turn to the exterior remodeling experts at Paramount Builders. Our goal is to provide every one of our customers with exclusive home improvement products and services that exceed their expectations, and we have the extensive industry knowledge and experience to do just that.”

—Ed Augustine, Owner Products & Services Provided Exclusive custom-made Signature Series vinyl window replacement Exclusive custom-made Signature Series vinyl sliding door replacement Customized window designs and styles Trim and soffit installation; vinyl siding installation; and residential roof replacement Gutter and LeaFree gutter protection installation Financing options available Warranties & Guarantees 100% satisfaction guaranteed; lifetime, transferable, nonprorated warranty; workmanship warranty Included Paramount Service Guarantee All warranties backed by manufacturer and Good Housekeeping

Company Information Year Established: 1991 Company History: Serves 70,000+ homeowners and has 300+ employees Insurance General Liability & Workers’ Compensation Awards & Memberships BBB A+ Rated and Accredited; Preservation Dealer of the Decade; Super Service Award; Virginia Values Veterans Certified V3 Company; Qualified Remodeler’s Top 500 list

•• ••

Top Company Features Family Owned & Operated Free Estimates Financing Available In Business 20+ Years Five Star Guarantee SCAN QR CODE OR CALL 904-834-0638 TO GET SCHEDULED NOW

904-686-6718

ArmorGuard Exteriors License(s): SCC131152291

Company Commentary “If you’re planning to make some updates to your home exterior in Jacksonville, turn to the team that’s known for our premium products and top-rated workmanship. Family-owned-and-operated ArmorGuard Exteriors has worked on thousands of homes since our founding in 1989. We’re proud to help homeowners in our community enjoy safer, more comfortable homes.”

—Kevin Booth, Owner Products & Services Provided Window replacement and installation: double-hung, vinyl, garden, bay, bow, picture, sliding, and hurricane Energy-efficient and impact-resistant windows and doors Sliding patio door installation and replacement Lanai enclosure installation; retractable and fixed awnings; retractable, shade, and garage screens; and hurricane protection Six- and seven-inch seamless gutters Gutter Helmet Gutter protection Financing options and free estimates Warranties & Guarantees 100% customer satisfaction guarantee Ten-year warranty on gutters Lifetime warranty on Gutter Helmet Warranties vary by product for awnings and retractable screens

Company Information Year Established: 1989 Company History: Serves 250,000+ homeowners and has 30+ employees Insurance General Liability & Workers’ Compensation Awards & Memberships BBB A+ Rated and Accredited; Sunesta Dealer of the Year Award 2020-2022; Sunesta Diamond Elite Dealer 2021; Sunesta Gold Elite Dealer 2020; Sunesta Silver Elite Dealer 2019

•• ••

Top Company Features In Business 20+ Years Free Estimates Financing Available Family Owned & Operated Five Star Guarantee SCAN QR CODE OR CALL 904-686-6718 TO GET SCHEDULED NOW

53

Window & DoorCategory Installation Contractors

904-921-2160

FHIA Remodeling License(s): CGC1519922

Company Commentary “Choosing a contractor you can trust can be the most challenging part of the home improvement process. FHIA is an easy choice with 53+ years of industry experience and 19+ years here in Florida. FHIA has a lifetime warranty to protect your home for years to come. Our mission is to provide Florida homeowners with peace of mind by safeguarding their homes from intruders, storms, heat, and unwanted noise. We achieve this with high-quality impact windows and doors paired with expert installation.”

—Mel Feinberg, President Products & Services Provided Impact window and door sales and installation Energy-efficient window and door sales and installation Free in-home consultations, flexible financing options, and senior and military discounts Warranties & Guarantees Windows and door have a Lifetime Warranty. Coverage includes hurricane and accidental glass breakage, labor, vinyl frames, stress cracks, laminated glass, non-laminated glass, and insulated glass. Warranty is transferable. See website for details.

Company Information Year Established: 2006 Company History: Mel Feinberg founded FHIA and still serves as the company president today.

Insurance General Liability & Workers’ Compensation Awards & Memberships BBB A+ Rated and Accredited; ranked #7 on the 2023 Qualified Remodeler Top 500 list; Qualified Remodeler 2023 Top 3 Window Company in Florida; Super Service Award winner; winner of the 2023 CertainTeed Triple Crown Award, CertainTeed’s most prestigious award

•• ••

Top Company Features In Business 15+ Years Employees Background Checked Financing Available Licensed Five Star Guarantee SCAN QR CODE OR CALL 904-921-2160 TO GET SCHEDULED NOW

Expert Tip Budget for Surprises: For larger projects, maintain a contingency budget of 10-20% beyond the contract price for unexpected issues. This helps with unforeseen conditions without derailing your project.

54

Window, Gutter Cleaning Category & Pressure Washing Services

First Coast Home Pros. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 904-368-5992 Cliffs Advanced Softwash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 904-560-5225

Licensing Requirements: The state of Florida does not issue or require a trade license for companies in this service category.

Counties and cities in Florida may require local licensing for specialty work.

Common Services & Products Provided: • Window cleaning • Gutter cleaning • Downspout cleaning • Pressure washing • House washing • Deck cleaning • Driveway cleaning • Patio cleaning • Low-pressure roof cleaning

Top 5 Tips for Consumers: 1. When gutters are clogged, the rainwater runoff can cause soil erosion around the home’s foundation and contribute to potential foundation and waterproofing problems.

2. When selecting a contractor for window cleaning, power washing, or gutter cleaning, ask about cleaning solution options. You may want to request an eco-friendly option since it will end up in and around your plants and landscaping.

3. Ask the contractor about the amount of pressure that will be used for your pressure washing job.

Too much pressure can harm your siding, concrete, windows, fascia, or roofing.

4. Conduct a walk-through of your window cleaning job prior to the professional getting started. They may spot easy-to-miss basement windows or topfloor nooks that may have been omitted from the estimate.

5. For traditionally seasonal businesses like window cleaning, gutter cleaning, and pressure washing, consider scheduling your services anytime but the busiest times of year, when the company’s capacity is not maxed out.

5 Reasons to Hire a Five Star Rated Member: 1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

55

Window, Gutter Cleaning Category & Pressure Washing Services

904-368-5992

First Coast Home Pros Company Commentary “We are a high energy, high expectation, high demand home cleaning and maintenance company that is revolutionizing residential services in Northeast Florida. Our goal is to be the best service company you’ve ever invited to your home!”

with the work that was done for any reason, please contact us so we can make it right.

—Josh Kennedy, President

Company History: The company is local and family owned, has 65 employees, and serves 27,000+ homeowners.

Products & Services Provided Pressure washing, power washing, and roof soft washing Interior and exterior window cleaning Window screen cleaning Scratched glass polishing Gutter cleaning, downspout flushing, and gutter cover installation Services not offered: Gutter installation Minimum charges vary by service. See website for details.

Some services have an estimate fee. We offer free estimates within our service area. Outside of our service area, we charge a fee of $1.00 per mile each way (using the fastest route from our office according to Google Maps). See website for details.

Warranties & Guarantees We 100% guarantee these services for 1 week (excluding normal wear and forceful damage). This guarantee period is meant to give you adequate time to be sure the job has been done properly and to your satisfaction. If during this period you are not satisfied

Company Information Year Established: 2009

Insurance General Liability & Workers’ Compensation Awards & Memberships BBB A+ Rated and Accredited; awarded the Jacksonville Business Journal’s 2020 Community Impact Award

•• ••

Top Company Features Family Owned & Operated In Business 10+ Years Employees Background Checked Employees Drug Tested Five Star Guarantee SCAN QR CODE OR CALL 904-368-5992 TO GET SCHEDULED NOW

904-560-5225

Cliffs Advanced Softwash Company Commentary “At Cliffs Advanced Softwash, we prioritize exceptional customer service and we don’t stop working until 5-star status is achieved.

We offer clear, honest quotes with no hidden fees. Roof cleanings are our specialty. We always inspect and do a spot test first. We also professionally install Christmas lights.”

Company Information Year Established: 2022

—Clifton Porter, Owner

Insurance General Liability

Products & Services Provided Pressure washing Home and roof softwashing, including tile, metal, and shingle roofs; driveways; walkways; and concrete Paver cleaning, sanding, and sealing Pressure washing services for vinyl and wood fences; pool cages; decks and docks; hard water, rust, and oil stains; paint; and graffiti Gutter cleaning and brightening Window cleaning Professional Christmas light installation Biodegradable products Free estimates Jobs start at $225.

Warranties & Guarantees We will not stop working until we’ve achieved 5-star status.

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Company History: The local company’s crew is trained and certified in safe pressure washing and softwashing and has over 20 years of experience.

Awards & Memberships 2024 Nextdoor Neighborhood Fave

•• ••

Top Company Features General Liability Insurance Eco-Friendly Free Estimates Employees Drive Marked Vehicles Five Star Guarantee SCAN QR CODE OR CALL 904-560-5225 TO GET SCHEDULED NOW

About Us

At Five Star Rated, we do the research for you. Then we educate and empower you to choose the best

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professional for your job. Our digital platform provides

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a simple solution for finding home services pros near

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you, and our Five Star Rated guidebook is delivered

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to your mailbox at no charge to you, bringing the best

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home service professionals directly into your hands.

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Our methodology is based on the following:

Production

1.

Everyone has an opinion. Independent research means you can connect with a qualified company.

2.

Ad space is easy to come by, but that doesn’t indicate quality. Five Star Rated companies must earn their place in our guidebooks. Qualified companies pay a fee that allows us to conduct

3.

Research & Qualification Amber Davis Brittany Mahaffey Malone Walker

Editors

cost to consumers.

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All referral services are not created equal. We

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service companies.

Depend on a process you can trust. Our company qualification process is rigorous. Only the best meet our standards.

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our vetting and distribute the guidebook at no

bring you a curated list of only the best home

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Offer more than just a recommendation. We trust our recommendations so much that we offer a guarantee on every Five Star member’s service to you.

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Your Service Team Customer Experience Sarah Blackington Victoria Cheshire

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Learn more about our approach as

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well as our satisfaction guarantee

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at www.fivestarrated.com.

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Our parent company, EverCommerce, is the nation’s leading service commerce platform, supporting the success of B2B technology and service companies as well as the tens of thousands of home improvement businesses they serve across the country.

For more information, please visit www.evercommerce.com.

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Fin d a pro fes sio nal Lea rn abo ut hom e care Reg iste r for the Gua ran tee Sca n QR cod e to find you r nex t hom e ser vice s pro at five sta rra ted .co m This paper proudly comes from independently certified, sustainable, and well-managed North American forests.This paper is renewably produced and 100% recyclable.

Duval County Air Conditioning & Heating Contractors. . . . . . . . . . 6

Maid Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Animal Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Painting Contractors. . . . . . . . . . . . . . . . . . . . . . . . . 31

Carpet & Upholstery Cleaning. . . . . . . . . . . . . . . . . . 9

Pavers, Pool Decks, Driveways, Lanais & Walls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Door & Window Installation Contractors . . . . . . . . 52 Drainage Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . 11 Duct Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Electrical Contractors. . . . . . . . . . . . . . . . . . . . . . . . 15 Foundation Repair. . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Generators - Whole House. . . . . . . . . . . . . . . . . . . . 19 Grout, Tile & Stone Cleaning . . . . . . . . . . . . . . . . . . 46 Gutter & Gutter Cover Installation. . . . . . . . . . . . . . 21 Gutter Cleaning, Pressure Washing & Window Cleaning Services. . . . . . . . . . . . . . . . . . . . . . . . . . 55 Handyman Contractors . . . . . . . . . . . . . . . . . . . . . . 24 Hardscapes & Landscapes . . . . . . . . . . . . . . . . . . . 27 Heating & Air Conditioning Contractors. . . . . . . . . . 6 Impact Window & Doors. . . . . . . . . . . . . . . . . . . . . . 52

Pest Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Plumbing Contractors . . . . . . . . . . . . . . . . . . . . . . . 37 Pressure Washing, Window Cleaning & Gutter Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Roofers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Siding Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Sprinkler Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Tile, Grout & Stone Cleaning . . . . . . . . . . . . . . . . . . 46 Upholstery & Carpet Cleaning. . . . . . . . . . . . . . . . . . 9 Water Treatment & Filtration. . . . . . . . . . . . . . . . . . 48 Wildlife Removal & Management . . . . . . . . . . . . . . 50 Window & Door Installation Contractors . . . . . . . . 52 Window, Gutter Cleaning & Pressure Washing Services. . . . . . . . . . . . . . . . . . . . . . . . . . 55

Landscapes & Hardscapes . . . . . . . . . . . . . . . . . . . 27

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