Georgia: Clayton & Henry Counties | Best Pick Reports by everconnect

Clayton & Henry Counties

Jonesboro Stockbridge McDonough

Locust Grove . Riverdale . Morrow

Quality

Home Services Guide ®

Certifying the Best Home Service Companies Since 1997

Your satisfaction is guaranteed

Hire from this guide for your next house project and get the peace of mind that comes with:

Guaranteed work up to $2,500

Top-rated companies based on real reviews

Verified insurance and trade licenses

What Homeowners Say About Us

“The Best Pick Reports guidebook is extremely easy to use. We called a contractor and they came out that day. They were wonderful. I had to replace two air conditioners, and they were replaced that day. Just fantastic!”

David B. | Spring, TX

“The Best Pick Reports guidebook was easy to use, and the contractor I found from it met my needs in terms of quality of work, reliability, and professionalism.”

Angela J. | Allen, TX

“I find it helpful to have the knowledge and all the information available at once with Best Pick Reports.”

Al H. | Puyallup, WA

“I used a tree company from Best Pick Reports. They helped me with my trees, and they’re very reliable. I’m very happy with the services. I use the guidebook repeatedly.”

Dennis A. | Richardson, TX

“I’ve used Best Pick Reports twice and found it to be very helpful. The contractors did what they said. I would give them a five-star rating.”

Irwin B. | Concord, MA

“The Best Pick Reports guidebook is a good resource. It’s something all consumers should continue to have access to.”

Michael T. | Fort Washington, MD

The Best Pick® certification has represented excellence in service for 28 years. Our mission is to connect homeowners with quality home service companies so that you can easily find a top-rated company for any home project.

www.bestpickreports.com

The Best Pick Difference

Getting referrals from your neighbors is a traditional method of identifying a company you feel you can trust, but a limited number of referrals does not always tell the whole story. This is why we take word of mouth to the next level by analyzing independent customer surveys and online reviews.

By proactively seeking homeowner feedback, we make sure that the reviews we use to rate companies are not from a biased, vocal minority, as is commonly the case with other review guides. Companies also cannot buy a good rating; the only way they can obtain the Certified Best Pick® designation is to earn it by having many satisfied customers and maintaining their stellar reputation year after year.

This is your guide to the best home service experiences. We only recommend the Best Picks for your home projects. See what we do best:

Quality You Can Count On

Features a short list of top local companies and their accurate ratings

Stands behind recommendations with a service guarantee

Customer Satisfaction Research

Rates companies based on customer feedback

Credential Verification

Communicates with insurance agencies to verify coverage annually

Relies on a dedicated team for qualification monitoring

Proactively publishes reviews

Directly confirms trade licenses every year with state authorities

Prints all state-required trade license numbers for each company

Best Pick Reports, LLC, engages in extensive research to compile the information available in connection with the Best Pick Reports® publications and web site (BestPickReports.com). (Collectively, the publications and web site are referred to as the “reports.”) The reports are based upon the opinions of homeowners interviewed. Best Pick Reports is not affiliated with any government body or agency. The specific methodologies used by Best Pick Reports are discussed in detail in the Additional Information section of the report. Best Pick Reports makes no predictions or guarantees regarding the availability, ability, or willingness of a service provider to provide services. The reports are provided “as is,” and all warranties, representations, or endorsements, express or implied, oral or written, with regard to the reports, including, without limitation, any warranties of merchantability or fitness for a particular purpose, are expressly disclaimed by Best Pick Reports. You agree Best Pick Reports and its parent and related companies are not responsible for any direct, indirect, incidental, special, punitive, consequential, or any other damages that may result in any way from your use of or inability to use the reports. Except eligible refunds pursuant to the Best Pick Guarantee, Best Pick Reports’ (and its parent and related companies’) total aggregate liability to you for any claims relating in any way to the reports shall be limited to the refund of any amount paid by you

concerning

Air Conditioning & Heating

Educational Content

COMMON HVAC SERVICES

• Air conditioning and heating services

• Equipment repair and replacement

• System troubleshooting

• Maintenance agreements

• Refrigerant recharging or refilling

• HVAC system and equipment installation

• Thermostat installation, replacement, and troubleshooting

• Humidifier and dehumidifier installation

TOP CONSUMER TIPS

• Regular preventive maintenance visits are key to ensuring that your system does not fail at a crucial time of year. Ask if the company offers maintenance plans or membership programs. These plans usually include two maintenance appointments per year plus additional perks, like reduced or waived dispatch fees.

• The right HVAC system size is key to efficiently cooling and heating your home. If the system is too small, it won’t do a good job controlling the temperature of the house on really hot or cold days. On the other hand, if the system is too large, it will cycle on and off frequently. Your contractor should use the Manual J formula to make sure your HVAC system is the right size.

TRADE

• Programmable or Wi-Fi-enabled thermostats can help you save money on your energy bill. If no one is home during the day, thermostats can be set to automatically adjust the temperature to use less energy while the house is empty.

• Ask your service provider for warranty details in writing. They may offer warranties on both repair and installation work. Your equipment will most likely carry a manufacturers’ warranty, too. Ask the company whether they honor manufacturer warranties or whether you will need to contact the manufacturer directly in the event of a problem.

• If your HVAC system is running well but you’re interested in increasing your home’s efficiency, look into duct sealing. HVAC ductwork can leak 30 to 35 percent of the system capacity into attics and crawl spaces. Sealing the ducts can lower energy costs and boost air circulation.

Air Conditioning & Heating

R.S. Andrews Services, Inc.

“Since 1968, R.S. Andrews has proudly served greater Atlanta and delivered smiles to countless customers. We have expert technicians to provide you with the knowledge you need to make informed decisions about your heating, air conditioning, and plumbing needs. Customer service is our number one priority.” Dari Payrow |

President

Services Offered: R.S. Andrews provides repair, maintenance, and installation of air conditioning and heating equipment. The company also offers indoor air quality products and air duct cleaning.

Warranty: The company offers parts-and-labor warranties ranging from one to ten years.

Company History: R.S. Andrews was founded in 1968.

Distinctions: The company received the Dave Lennox 5 Year Excellence Award in 2011 and is a Lennox Premier Dealer. The company employs National Air Duct Cleaners Association (NADCA) and North American Technician Excellence (NATE) certified technicians. R.S. Andrews is a member of the Plumbing-Heating-Cooling Contractors Association and the Plumbing & Mechanical Association of Georgia.

Employee Information: Employees are background checked and certified drug-free.

of 5

Pick Guaranteed

“Our mission is to carry on the tradition of integrity and quality that started in 1949 when Estes was founded. We’ll always strive to employ the best people and provide the most efficient, effective service and the best warranties available to our customers, including a 100 percent satisfaction guarantee on all services and installations.” Tommy Estes | President

Services Offered: Estes provides preventive maintenance, repair, and replacement of heating and air conditioning systems. Estes also performs duct cleaning, electrical, plumbing, and insulation work.

Warranty: Estes offers a variety of parts and labor warranties and honors all manufacturers’ warranties.

Company History: Founded by N.B. Estes, the company has served Atlanta for 76 years. Estes has over 150 professionals on staff and offices located on the south and north sides of metro Atlanta.

Distinctions: Estes is a ten-time Carrier President’s Award winner, a past winner of Contracting Business magazine’s Residential Contractor of the Year award, and employs a NATE certified technician.

Additional Information: Estes is a Carrier Factory Authorized Dealer and Hall of Fame member that specializes in Carrier products but installs and services all major HVAC brands.

Rating: 4.9 out of 5

Verified Trade License(s)

Verified General Liability Insurance

Verified Workers’ Comp

Air Conditioning & Heating

“TE is an award-winning company that has served the Atlanta area for over 20 years. We value your time, so we offer sameday service, 3-hour arrival windows, and a call 30 minutes before we arrive. You can also count on written estimates and flat-rate pricing. Our technicians drive fully stocked trucks, so they are ready for any task.” Josh

Brooker | Owner

Services Offered: TE installs, repairs, and maintains all brands of heating and cooling equipment, thermostats, humidifiers, UV lights, and air quality solutions. The company also offers the HomeCare maintenance plan, as well as plumbing and electrical services.

Warranty: The company offers a lifetime workmanship warranty on all work.

Company History: TE was established in 2003.

Employee Information: The company’s certification program requires a written test, weekly training, a background check, drug tests, and five years of experience.

Rating: 5.0 out of 5

Verified Trade License(s) CN211140

Verified General Liability Insurance

Verified Workers’ Comp

Best Pick Guaranteed

“The Best Pick Reports guidebook is helpful. I’d recommend it.”

–Mary S. | Mt. Prospect, IL

Carpet & Upholstery Cleaning

Best Pick Reports recommends:

3rd year as a Best Pick

Educational Content

COMMON CARPET & UPHOLSTERY CLEANING SERVICES

• Carpet cleaning

• Upholstery cleaning

• Rug cleaning

• Carpet repair

• Stain removal

• Odor removal and control

• Fabric and fiber protection

• Drapery cleaning and freshening

• Hard-surface floor cleaning, buffing, and sealing

TOP CONSUMER TIPS

• Carpet cleaning frequency depends on several factors, including whether you have pets and how much foot traffic your carpet gets. In most cases, a professional carpet cleaning at least every nine to twelve months is a good idea.

• To keep your carpets clean between professional cleanings, use a vacuum cleaner with a HEPA filter, place mats at your home’s entrances, and regularly change your HVAC filter so less dust circulates and settles in carpets. Also encourage family members and visitors to remove their shoes indoors.

• Pet accidents are most effectively cleaned by a professional carpet and upholstery cleaning company. As a short-term fix, you can use a

TRADE LICENSE INFORMATION

The state of Georgia does not issue or require a trade license for companies in this service category. Scan for additional educational content ■ PENCO Clean, LLC

mixture of one part white vinegar to two parts water. Lightly spray the stain with the mixture and use a white colorfast towel to blot the area, being careful not to rub, as this can push the stain deeper into the fibers. Continue the process until the smell and stain are reduced. This works best on fresh stains. Once a stain dries or soaks into the carpet padding and subfloor, it is much more difficult to remove.

• Make sure to mention all problem spots and stains you want cleaned so the contractor can both prepare appropriately and provide you with an accurate estimate. Some stains, especially old stains, require pretreatment to fully remove them. Doing a thorough walkthrough at the start of the job also helps avoid surprises regarding the cost at the end of the service.

• Prices that seem too good to be true usually are. Always read the fine print. Other deals will stretch the definition of carpet cleaning. A technician who rushes through the job may leave behind embedded dirt, stains, or excess moisture, which can lead to mold or faster re-soiling.

• In addition to routine carpet cleaning, consider optional treatments like stain protectors or deodorizing agents, which can help your carpets stay fresh for longer.

Educational Content

COMMON DRAIN/SEWER/SEPTIC CLEANING & REPAIR SERVICES

• Drain and sewer line cleaning

• Clog removal

• Rodding

• Hydro-jetting

• Water and sewer line repair and replacement

• Trenchless sewer line repair

• Video camera inspections

• Root removal

• Repiping

TOP CONSUMER TIPS

• Drain clogs are typically caused by food, hair, foreign objects, and grease. To avoid clogs, use drain strainers to catch the majority of debris. Do not dispose of grease in drains. Instead, pour it into a separate container that can be discarded or recycled. Additionally, so-called flushable wipes should not be flushed down the toilet.

• The mineral buildup from hard water can clog and corrode your plumbing system. If your area has hard water, a whole-house water softener system can help.

• While chemical drain cleaners can effectively remove clogs, they are corrosive and can damage

TRADE LICENSE INFORMATION

pipes over time and with repeated use. Be careful with plungers, too. The suction from a plunger can damage seals and cause leaks. Try using a drain snake or other alternative drain cleaning methods first. Many plumbers recommend the regular use of enzyme cleaners for preventative maintenance. If the problem persists, call a professional. Drains that clog repeatedly can indicate larger problems with the plumbing system.

• If your sinks are draining very slowly or gurgling noises are coming from your toilets, call a drain and sewer cleaning professional. These are potential signs of a sewer system problem.

• Sewer lines can break or clog from corrosion, shifting soil, and tree roots. They can also break due to old age and problems in the municipal waste infrastructure. You will need the help of a professional to diagnose and solve these issues. If you own an older home built before the 1960s and 1970s, you may have sewer pipes made of clay tile. Clay-tile pipes are susceptible to tree root intrusion, and their lifespan is less than 50 years. Sewer pipes in homes constructed more recently are usually made of PVC. This durable plastic is slick, which helps prevent clogs.

Companies are required to hold a Master Plumber License issued by the Georgia Construction Industry Licensing Board. Scan for additional educational content

Drain/Sewer/Septic Cleaning & Repair

R.S. Andrews Services, Inc.

| President

Services Offered: R.S. Andrews provides drain and sewer line cleaning, inspection, repair, and installation. In addition to water line repair and replacement, the company offers electronic leak detection.

Warranty: R.S. Andrews offers a 30-day warranty on labor and a one-year warranty on parts. Additional warranties are also available.

Company History: R.S. Andrews was started in 1968.

Distinctions: R.S. Andrews is a Rinnai ACE PRO dealer. The company employs a NADCA certified technician and a Backflow Prevention Assembly Tester certified by the Georgia Association of Water Professionals. R.S. Andrews is a member of the Plumbing-HeatingCooling Contractors Association and the Plumbing & Mechanical Association of Georgia.

Employee Information: Employees of R.S. Andrews are background checked and certified drug-free.

Services Not Offered: Septic service is not offered.

“At Rooter Pro Plumbing GA, we deliver honest, reliable plumbing with integrity and care. From emergencies to installs, we treat every home like our own, because the only rooter to trust is Rooter Pro Plumbing GA.” Megan Dammann | Owner

Services Offered: Rooter Pro Plumbing GA offers comprehensive drain and sewer cleaning solutions, including clog removal, sewer line repair and replacement, sump pump and sewage ejection pump services, and leak detection. The company also offers a full range of residential plumbing services, 24/7 emergency services, and financing options. Estimates are free.

Warranty: The company offers a lifetime transferable warranty on full water line installation or replacement, a 10-year warranty on sewer line replacement, and 6-, 12-, and 15-year warranties on water heaters.

Company History: The local, family-owned business was established in 2021.

Distinctions: Rooter Pro is BBB Accredited and a sponsor of Fox 5 News.

Employee Information: Employees drive marked vehicles and wear uniforms.

Rating: 5.0 out of 5

Verified Trade License(s) MP208249

Verified

Estes Services, Heat, Air, Plumbing & Electrical

“Our mission is to carry on the tradition of integrity and quality service that started in 1949 when Estes was founded. We will always strive to employ the best people and provide the most efficient, effective service and the best warranties available to our customers, including a 100 percent satisfaction guarantee on all services.” Tommy Estes | President

Services Offered: Estes provides residential customers with many kinds of electrical services, including panel change-outs, lighting and ceiling fan installation, wiring and outlet repair and installation, and generator maintenance and installation. The company also performs duct cleaning, HVAC, plumbing, and insulation work.

Warranty: Estes offers a variety of parts and labor warranties and honors all manufacturers’ warranties.

Company History: Founded by N.B. Estes, the company has served Atlanta for 76 years. Estes has over 150 professionals on staff and offices located on the south and north sides of metro Atlanta.

Distinctions: The company is a past winner of Contracting Business magazine’s Residential Contractor of the Year award and an Eaton Certified Electrical Contractor.

“Licensed and insured, Mr. Electric of Atlanta provides residential and commercial emergency and other electrical services. With decades of experience serving Atlanta customers, Mr. Electric is a name you can trust for all your electrical needs. Professional, informative, on time, every time!” Sharin Kanji | Owner

Services Offered: Mr. Electric of Atlanta provides repair and installation electrical services, including but not limited to indoor and outdoor lighting, landscape lighting, ceiling fans, outlets, switches, panels, generators, electric car charging stations, surge protection, thermal imaging, safety inspections, appliance circuit installation, and more. Mr. Electric offers recommendations and upfront pricing and asks for the customer’s approval before the work begins.

Warranty: The company offers an on-time guarantee, which states if the company is late, the dispatch fee will be waived.

Company History: Mr. Electric of Atlanta started in 2005.

Employee Information: Employees wear uniforms and shoe covers, drive marked vehicles, and go through extensive background checks.

Rating: 4.8 out of 5

Verified

EN211617

Verified

Electricians

TE Certified Electrical, Plumbing, Heating & Cooling

“TE is an award-winning company that has served the Atlanta area for over 20 years. We value your time, so we offer same-day service, three-hour arrival windows, and a call ahead before we arrive. You can also count on written estimates and flat-rate pricing. Our technicians drive fully stocked trucks, so they are ready for any task.” Josh Brooker | Owner

Services Offered: TE offers electrical panel changes and service upgrades, home electrical inspections, electrical remodeling, troubleshooting and repair, and light fixture replacement. The company installs indoor and outdoor lighting, standby generators, landscape lighting, ceiling fans, flatscreen TVs, GFCI outlets, surge protectors, security cameras, electric car chargers, and phone and data jacks. TE also installs, repairs, and services all brands of heating and cooling equipment.

Warranty: The company offers a lifetime workmanship warranty on all work and an extended warranty on all parts.

Company History: TE was established in 2003.

Employee Information: TE’s certification program requires a written test, weekly training, a background check, drug tests, and five years of electrical experience.

Services Not Offered: TE does not service security or solar energy systems, appliances, or high-rise buildings.

Rating: 5.0 out of 5

Verified Trade License(s) EN214217

Verified General Liability Insurance

Verified Workers’ Comp

Best Pick Guaranteed

Foundation Repair

■ AquaGuard Foundation Solutions 770-457-1844 11th year as a Best Pick

■ American Crawlspace Solutions 678-214-7168 4th year as a Best Pick

Educational Content

COMMON FOUNDATION REPAIR SERVICES

• Foundation repair

• Pier systems

• Wall anchor systems

• Crawl space repair and encapsulation

• Basement waterproofing

• Moisture control service

• Foundation drainage systems

• Concrete lifting and leveling

TOP CONSUMER TIPS

• Signs of foundation damage include vertical and horizontal cracks in foundation walls, drywall cracks near doors and windows, unlevel floors, windows or doors sticking, cracks in exterior brick veneer, settled or uneven basement floors, and cracks in garage slabs.

• The following conditions can cause foundations to settle, crack, and bow: extremely dry weather, which causes the soil to shrink and contract; and wet weather, which causes the soil to expand and create pressure against the foundation walls. Layers of soil can also settle over the years and cause foundation cracks.

• A leaking, cracked, or otherwise compromised foundation will devalue your home and make

TRADE LICENSE INFORMATION

selling virtually impossible. If your home shows signs of cracking, settling, or leaking, your best course of action will be to repair the foundation to protect the value of your house.

• When you call a foundation repair contractor, be prepared to answer a few questions, like the age of your house and any relevant history. If you’re dealing with a foundation or wall crack, tell the company approximately when you noticed the crack and whether it has gotten larger. The inspector should always come to your home to complete the estimate.

• Foundation inspections should include a digital elevation survey and a discussion of potential causes of the problem. Some foundation repair companies have structural engineers on staff to consult on projects. Other companies consider that relationship to be a conflict of interest.

• Discuss preventative measures such as root barriers, proper drainage and grading, and moisture maintenance with your contractor. Without a plan for ongoing maintenance, foundation issues can return, especially if they were initially caused by moisture problems.

The state of Georgia does not issue or require a trade license for companies in this service category. Scan for additional educational content

Foundation Repair

AquaGuard Foundation Solutions

“AquaGuard provides peace of mind for its customers, its employees, and the communities it serves. It specializes in providing sensible and permanent solutions for waterproofing, foundation, and concrete support. AquaGuard is a Groundworks company, the nation’s leading foundation services company.” Tom DiGregorio | Founder

Services Offered: AquaGuard specializes in resolving foundation repair issues, such as cracked, bowed, or buckling walls; sagging floors; soil stabilization; and sinking or cracked concrete. AquaGuard also performs waterproofing, crawl space repair, and gutter installation.

Warranty: Nationally backed, transferable warranties are offered for most products. Ask for details.

Company History: AquaGuard was founded in 1995.

Distinctions: Founder Tom DiGregorio was named the Metro Atlanta Chamber’s 2015 Business Person of the Year, and AquaGuard was named a 2019 Top 25 Small Business of the Year by the Cobb Chamber of Commerce. The company won a 2024 Super Service Award. AquaGuard is part of Groundworks Companies.

Employee Information: The local company employs a team of 250+ professionals.

4.9

Not Required

“American Crawlspace Solutions takes a ‘needs-based’ approach toward solving your crawlspace, basement, foundation, or mold problem. We won’t try to oversell you. You have a choice when it comes to who you allow into your home, and we sincerely appreciate our customers! We strive for fast, friendly service at an affordable price.” Jeremy Ross | Owner

Services Offered: American Crawlspace Solutions offers residential and commercial foundation repair, sagging floor repair, concrete lifting and stabilization, basement and crawlspace waterproofing and encapsulation, and crawlspace mold removal. Financing options are available.

Warranty: Most services include a life-of-the-structure warranty.

Company History: The local, family-owned-and-operated company was founded in 2011 by college friends John Harman and Jeremy Ross.

Employee Information: Employees drive marked vehicles, wear uniforms, and undergo drug testing.

Additional Information: The company uses products from AprilAire, Ashland Pump, and Prime Resins.

Services Not Offered: The company does not offer foundation installation, concrete removal/replacement, or mold removal in living spaces.

4.8 out of 5

License(s) Not Required

Verified

Garage Doors

Best Pick Reports recommends:

■ All Four Seasons Garage & Entry Doors 770-513-1314 11th year as a Best Pick

Educational Content

COMMON GARAGE DOOR SERVICES

• Garage door installation, replacement, and repair

• Routine garage door maintenance

• Garage door opener installation, repair, replacement, and programming

• Repair and replacement of springs, rollers, and cables

• New garage door sales and installation

TOP CONSUMER TIPS

• If nothing happens when you push the button for the garage door opener, first make sure the opener has power. The opener is usually plugged into a normal electrical outlet. Try plugging something else into the outlet to see if it’s working. If the outlet doesn’t have power, check the circuit breakers in the main service panel. If a breaker is flipped, try resetting it before calling a professional for help.

• A garage door spring can cause serious injury and damage when it breaks. If your garage door has a torsion spring system, the springs are housed inside a shaft or tube. This cover should prevent the springs from causing any harm if they break. Extension springs are attached to safety cables. As long as they’re properly installed, the safety cables will control the springs if they fail. This safety measure prevents damage and injury. If your garage door has

TRADE LICENSE INFORMATION

extension springs but not safety cables, have a professional install them right away.

• If your garage door falls or closes by itself or doesn’t stay closed, the door is most likely out of balance. Unbalanced garage doors often look uneven or slanted to one side. This causes the hardware on one side to wear out more quickly.

• Garage door openers tend to be a little noisy. If you hear grinding noises or anything out of the ordinary, however, call a garage door pro. Stop the garage door opener or, if you open the garage door by hand, stop attempting to open or close it.

• Regular maintenance is key to a properly and safely operating garage door. On a regular basis, visually inspect the garage door system, including the springs, cables, pulleys, rollers, and hardware for signs of damage or wear.

• Steel is one of the most popular materials for garage doors. Steel garage doors are strong and low maintenance. Other common materials include wood, aluminum, fiberglass, and vinyl. Vinyl garage doors are gaining popularity because of their durability. They’re also made with UV-resistant materials, so they’re less likely to fade from sun exposure.

The state of Georgia does not issue or require a trade license for companies in this service category. Scan for additional educational content

Gutter & Gutter Guard Installation

Pick Reports recommends:

14th year as a Best Pick

■

11th year as a Best Pick

■ AquaGuard Foundation Solutions

6th year as a Best Pick

■ Ned Stevens Gutter Cleaning 678-775-0217 3rd year as a Best Pick

Educational Content

COMMON GUTTER & GUTTER GUARD INSTALLATION SERVICES

• Gutter installation and replacement

• Gutter guard installation

• Downspout installation and replacement

• Specialty accessories and product options, such as ice reduction systems for gutters, downspout extenders, rain chains, splash blocks, and extended gutter and downspout diameter options

TOP CONSUMER TIPS

• Gutters and downspouts help protect your home’s foundation, roof, and siding. Faulty gutters can cause water damage, foundation issues, soil erosion, roof leaks, fascia and soffit damage, and other problems.

• For water to move through the gutters efficiently, the gutters need to be installed with a slope toward the downspouts. Too much slope can make the gutter overflow. Too little slope will cause water to sit in the gutters. A structurally sound gutter will have fasteners that are

TRADE LICENSE INFORMATION

relatively close together. The back of the gutter should be installed behind the existing roof flashing to prevent leaks and water damage.

• Gutters are usually sold in five-inch or sixinch sizes. Six-inch gutter troughs are best for minimizing overflow on steep roofs.

• Downspouts are usually two inches deep by three inches wide or three inches deep by four inches wide. Larger downspouts drain quickly and don’t clog easily.

• Seamless aluminum gutters are a popular option. Vinyl gutters are cost effective and lightweight. Copper and zinc gutters are an investment, but they weather to a beautiful patina over the years and can last for the life of the house.

• Gutter guard systems are typically made of a fine metal mesh or a piece of curved, painted metal installed on top of the gutter trough. These covers keep out leaves and other debris.

The state of Georgia does not issue or require a trade license for companies in this service category. Scan for additional educational content

Gutter & Gutter Guard Installation

KTM Roofing Company, Inc.

“KTM Roofing Company has been raising the standard since 1984. This comes from working for others before starting my own company and believing that life is better for everyone if the work is a masterful installation by a professional staff backed by a strong company.” Chris Russell | President

Services Offered: KTM Roofing Company, Inc., installs seamless gutters and Valor gutter guards and performs all types of roofing work.

Warranty: The company offers its own No Clog Guarantee on Valor gutter protection products.

Company History: KTM opened in Atlanta in 1984.

Distinctions: KTM is a CertainTeed Select ShingleMaster, GAF Master Elite Roofing Contractor, and Carlisle Authorized Applicator. KTM received the Ludowici National Project of the Year Award for roofing the East Lake Golf Club’s historic clubhouse.

Employee Information: KTM’s sales consultants are salaried and drive company vehicles.

Not

Comp

Best Pick Guaranteed

“At All American Renovations, we believe in enhancing your home with quality products that improve the value and appearance of your home while providing service you can trust and count on. We believe it is imperative to install products on your home just the way we would on our own homes.” Pete & Thomas Williams | Co-owners

Services Offered: All American Renovations installs and replaces gutters and covered gutter systems for residential customers. The company also specializes in complete home remodeling, additions, decks, siding, windows, and roofing. All American Renovations now offers interior renovations such as kitchens, baths, and basement build-outs.

Warranty: All American Renovations offers a one-year installation warranty and honors product warranties.

Company History: Brothers Pete and Thomas Williams founded the local, family-owned-and-operated business in 2001.

Distinctions: All American Renovations is a James Hardie Preferred Contractor and multi-year GuildQuality Guildmaster Award winner.

Services Not Offered: The company does not perform repairs and only offers full replacement services.

Minimum Job: A $1,000 job minimum is required.

Rating: 4.9 out of 5

Trade

Verified

Not Required

Ned Stevens Gutter Cleaning

“For 60 years, Ned Stevens has been cleaning, installing, and repairing rain gutters for our great customers. We are open 7 days a week, and we work hard to ensure quality and safety while always making sure the customer is happy.”

Ned Stevens | Founder

Services Offered: Ned Stevens Gutter Cleaning provides gutter cleaning, new gutter installation, and gutter repair as well as complete power washing services, window cleaning, dryer vent cleaning, underground drain snaking, chimney cap installation, and full mosquito and tick control services. The company offers services 7 days a week and free estimates.

Warranty: All work is 100 percent guaranteed.

Company History: Ned Stevens started the company in 1965.

Employee Information: All employees receive DMV background checks, undergo extensive training in both a classroom and the field, and are subject to daily random quality-control inspections. All workers are Ned Stevens employees and are covered by full workers’ compensation and liability insurance.

Minimum Job: Ned Stevens Gutter Cleaning requires a $110 job minimum.

Rating: 4.3 out of 5

Trade License(s) Not Required

Verified General Liability Insurance

Verified Workers’ Comp

Best Pick Guaranteed

The

Insulation

Best Pick Reports recommends:

■ R.S. Andrews Services, Inc.

5th year as a Best Pick

Educational Content

COMMON INSULATION SERVICES

• Fiberglass insulation

• Batt insulation

• Blown-in insulation

• Spray foam insulation

• Attic insulation

• Radiant barriers

• Crawl space insulation

• Air flow balancing

• Duct and air leak sealing

• Energy audits

TOP CONSUMER TIPS

• High utility bills are a sign that your home lacks sufficient insulation. If air escapes through openings, your HVAC system will work harder to heat and cool your home. Over time, this shortens the system’s lifespan and increases your energy costs. Also watch for other signs of poor insulation, like uneven indoor temperatures and increased levels of dust around the house.

• Over time, blown-in attic insulation tends to settle. If your home is five to ten years old or older and has blown-in insulation, consider adding another six inches or so of insulation to your attic. This boost in R-value can help reduce heat gain in the summer and heat loss in the winter, which conserves energy and reduces your utility bills.

TRADE LICENSE INFORMATION

• Fiberglass is the most widely used home insulator and noise reducer. Fiberglass insulation comes in precut batts, rolls, or blankets. Batts are strips specifically sized to fit between wall studs. Fiberglass rolls can be rolled out on attic floors. Blankets are common for insulating basement or crawl space ceilings.

• Foam insulation has the highest R-value of all insulation types. Foam insulation comes in both expanding and nonexpanding varieties. Nontoxic and soy versions are also available. Foam insulation is usually classified as either closed-cell or open-cell. Closed-cell foam is rigid and has a higher R-value than open-cell foam. Closed-cell foam stops moisture vapors and is highly mold resistant. Open-cell foam doesn’t stop moisture the way closed-cell foam does, but it is a less expensive option.

• Spray foam is common in new construction because it can be sprayed into open cavities during the building process. Pourable foam insulation can be used in existing structures. If too much is used, however, pourable foam can crack drywall as it dries and expands. Injection foam is a popular retrofit alternative. It is injected into wall cavities via small holes and doesn’t expand during installation, which reduces the chance of drywall damage.

The state of Georgia does not issue or require a trade license for companies in this service category. Scan for additional educational content

| President

Services Offered: R.S. Andrews installs blown-in cellulose and fiberglass insulation; performs energy audits; and provides air sealing and weatherization services. The company also offers duct sealing, HVAC service and assessments, indoor air quality products, and duct cleaning.

Warranty: R.S. Andrews offers a 100 percent customer satisfaction guarantee.

Company History: R.S. Andrews was started in 1968.

Distinctions: R.S. Andrews received the Dave Lennox 5 Year Excellence Award in 2011 and is a Lennox Premier Dealer. The company employs NADCA and North American Technician Excellence (NATE) certified technicians. R.S. Andrews is a member of the Plumbing-Heating-Cooling Contractors Association and the Plumbing & Mechanical Association of Georgia.

Employee Information: Employees are background checked and certified drug-free.

Rating: 4.9 out of 5

Trade License(s) Not Required

Verified General Liability Insurance

Verified Workers’ Comp

Best Pick Guaranteed

Painters

12th year as a Best Pick

6th year as a Best Pick

Educational Content

COMMON PAINTING SERVICES

• Interior and exterior painting

• Color consultations

• Carpentry and wood repair

• Drywall repair

• Cabinet painting

• Faux and decorative finishes

• Wallpaper installation and removal

• Popcorn ceiling removal

• Garage floor painting

• Fence and deck painting and staining

TOP CONSUMER TIPS

• Make sure the painter you hire includes proper prep work in the estimate for your job. Preparing an area to paint involves patching holes, sanding patched areas and uneven spots, and ensuring that the entire surface is clean and dry. Exterior work includes repairing wood rot and fixing damaged siding. Primer and paint adhere best to clean, smooth surfaces, so good prep work is worth the cost.

• The estimates you consider should include the same scope of work and materials so you can make a fair comparison. Also check the quality of the paint in the estimate and the number of coats proposed.

TRADE LICENSE INFORMATION

• Choose a paint finish that fits the space being painted. Shinier finishes are durable and easy to clean, so choose high or semi-gloss for kitchens, window trim, doors, and bathrooms. Eggshell works well in dining and living spaces, and matte finishes are best for low-traffic areas such as bedrooms.

• If you are not sure of which paint color to use, ask for a color consultation. Your painting contractor might be able to help you choose a color scheme that suits your home decor. Another option is to buy small samples of colors you like and paint swatches on the walls.

• Before you settle on an exterior paint color, check with your HOA, if you have one. There may be specific colors and paint brands you have to use. Also take the architectural style of your home into account. Some paint manufacturers offer palettes to make the color selection process easier.

• Quality matters. Cheaper paints are formulated differently from more expensive options, so they often require more coats to get the same result as higher-quality paints. The cost of paint is usually lower than the cost of labor, so cheap paint often means that the job will cost more in the end.

The state of Georgia does not issue or require a trade license for companies in this service category.

Scan for additional educational content ■

Pest & Termite Control

14th year as a Best Pick

8th year as a Best Pick

Educational Content

COMMON PEST & TERMITE CONTROL SERVICES

• Pest control services

• Pest removal

• Pest exclusion services and repairs

• Scheduled pest treatments

• Termite protection

• Mosquito control services

• Eco-friendly options

• Disinfectant services

• Whole-house fumigation services

TOP CONSUMER TIPS

• Pest removal can be dangerous, especially if you’re dealing with stinging insects or live animals. Always call a professional to handle the issue. Most pest control companies are equipped to address all types of pest issues, but be sure to ask whether the company handles the specific pest you’re dealing with.

• To avoid attracting pests indoors, don’t let food, drinks, or pet food sit out overnight. Stack firewood on blocks or a concrete pad away from your foundation. Clear debris and piles of lumber from your yard, since they provide refuge for pests like termites and cockroaches. Termites need moisture to breed, so keep your gutters and downspouts clear all year. Have leaks repaired

TRADE LICENSE INFORMATION

promptly and watch for dripping outdoor faucets, puddling, or damp areas around the foundation.

• Many pest control companies take a comprehensive approach to pest problems. This means that the exterminator will use natural pesticides and humane traps or pest exclusion methods first. If needed, they will also use synthetic pesticides, but carefully and sparingly. This holistic approach to pest management is effective and safer for the environment.

• Once pests are gone, their entry points should be sealed. Your exterminator will find where the pests got in, identify other potential entry points, and offer ways to prevent the issue in the future.

• Discourage mosquitoes and other outdoor pests by taking steps like dumping out standing water, caulking foundation cracks, and filling open tree holes with sand. Add these tasks to your normal yard maintenance routine to make them a habit.

• Don’t use insecticides on bees and wasps. While their stings hurt and can be dangerous, these pollinators are vital to our ecosystem. A pest control professional will know how to safely and humanely control the swarm and move the nest.

Companies are required to hold a Structural Pest Control Company License issued by the Georgia Department of Agriculture. Scan for additional educational content

Educational Content

COMMON PLUMBING SERVICES

• General plumbing installation, replacement, maintenance, and repairs

• Plumbing remodeling services

• Water heaters

• Toilets, faucets, and fixtures

• Garbage disposals

• Drain cleaning

• Water and sewer line repair and replacement

• Septic services

• Sump pumps

TOP CONSUMER TIPS

• Know the location of the main water shutoff valve for your house. This valve is usually indoors, near the water heater or wherever utility supply lines enter the house.

• Low water pressure can signal a problem in the water line or a buildup of sediment. Test the water pressure at the faucets. Then, remove faucet aerators to look for sediment. Also check the drainage. You should see a full swirl of water as a sink or basin drains.

• Most drain clogs are avoidable. Cover drains with screens, and don’t pour grease down the kitchen sink. Chemical drain cleaners can weaken pipes with repeated use, so try to avoid them.

• For safety, the Gas Appliance Manufacturers Association recommends setting your water heater no higher than 120 to 125 degrees Fahrenheit.

• Frost-proof outside spigots prevent many repairs each year. The valve part of the spigot is installed deep in the wall, which keeps the water in the pipe from freezing. When the spigot is turned off, there isn’t any water near the wall.

Plumbers

Mr. Rooter Plumbing of Atlanta

“Licensed and insured, Mr. Rooter Plumbing of Atlanta provides residential and commercial emergency and other plumbing services. With decades of experience serving Atlanta customers, Mr. Rooter is a name you can trust for all your plumbing needs. Professional, informative, on time, every time!” Sharin Kanji | Owner

Services Offered: Mr. Rooter Plumbing of Atlanta offers multiple repair and installation plumbing services, including but not limited to water heaters, toilets, drains, faucets, sewer lines, main water lines, garbage disposals, leak detection, sump pumps, sewer ejector pumps, gas lines, and more. Mr. Rooter offers recommendations and upfront pricing and asks for the customer’s approval before the work begins.

Warranty: The company offers an on-time guarantee, which states if the company is late, the dispatch fee will be waived.

Company History: Mr. Rooter Plumbing of Atlanta started in 1995.

Employee Information: Employees wear uniforms and shoe covers, drive marked vehicles, and go through extensive background checks.

4.8 out of

Services Offered: TE provides plumbing services, including drain cleaning, whole-home repiping, water supply piping, whole-home plumbing inspections, sewer line camera inspections, and water and sewer line services. The company also repairs and replaces water heaters, bathroom fixtures, garbage disposals, pressure regulators, recirculation systems, and sewage and sump pumps. TE also offers electrical services and installs, repairs, and services all brands of heating and cooling equipment.

Warranty: The company offers a lifetime workmanship warranty on all work.

Company History: TE was established in 2003.

Employee Information: The company’s certification program requires a written test, weekly training, a background check, drug tests, and five years of experience.

Rating: 5.0 out of 5

Verified Trade License(s) MP210875

Verified General Liability Insurance

Verified Workers’ Comp

Rooter Pro Plumbing GA

Services Offered: Rooter Pro Plumbing GA offers residential plumbing services, including tank and tankless water heater installation, water and sewer line repair and replacement, water filtration and softener systems, fixture installation and repair, garbage disposals, pumps, gas lines, and well system services. Financing and 24/7 emergency services are available. Estimates are free.

Company History: The local, family-owned business was established in 2021.

Distinctions: Rooter Pro is BBB Accredited and a sponsor of Fox 5 News.

Employee Information: Employees drive marked vehicles and wear uniforms.

Rating: 5.0 out of 5

Verified Trade License(s) MP208249

Verified General Liability Insurance

Verified Workers’ Comp Best Pick Guaranteed

COMMON ROOFING SERVICES

• Roof installation and replacement

• Roof repair and maintenance

• Fascia and soffit repair

• Roof inspections

• Storm damage assessments

TOP CONSUMER TIPS

• Ideally, roof work is done in nice weather, but forecasts can change on a dime. Ask the contractor to explain their procedure if stormy weather were to approach in the middle of the removal or installation of your roof.

• Asphalt shingles are the most common roofing material for houses in the US, largely because they are low maintenance and easy to install. If your budget allows, opt for architectural asphalt shingles. They are heavier and more durable than standard three-tab asphalt shingles.

• Roof ventilation is critical. Without it, hot air will become trapped in your attic and strain your HVAC system, among other problems. Roof replacement is an ideal time to improve ventilation. Ridge vents and soffit vents are a great, cost-effective solution.

TRADE LICENSE INFORMATION

• Most roof leaks are caused by failed or improperly installed flashing. These leaks can sometimes be fixed with caulking, but that’s a temporary solution. For a long-term fix, the flashing will need to be removed altogether and replaced.

• Try to minimize roof traffic. Contractors working on other parts of your house can damage the roof if they aren’t careful. For example, a gutter or window cleaning contractor shouldn’t use any type of nailed bracing on a pitched roof. They could accidentally nail into the roof, which increases the chances of a leak in that spot.

• Normal settling of the house can make shingles look wavy. You may also see waves if new shingles were installed over existing shingles. Rotted decking can also cause a wavy look, as can asphalt shingles that haven’t completely bonded. Time and warm weather will fix waves caused by shingles that haven’t fully adhered.

The state of Georgia does not issue or require a trade license for companies in this service category. Scan for additional educational content

KTM Roofing Company, Inc.

Services Offered: KTM Roofing Company, Inc., offers roof replacement and repair, flat roof sealed systems, seamless gutters, and Valor gutter guards. The company specializes in installing and repairing specialty roofs such as tile, slate, and wood shake roofs.

Warranty: KTM offers a written, twelve-year, transferable workmanship warranty along with the manufacturer’s warranty on roof replacements as well as two- and five-year warranties on repairs. Commercial sealed systems include a 20-year, no-dollar-limit warranty.

Company History: The company started in 1984.

Employee Information: KTM’s sales consultants are salaried and drive company vehicles.

NBS Roofing, Inc.

“Our job is to educate, not to sell. Your trust, along with our ability to respond quickly and properly execute the jobs we face, allows NBS to consistently meet your needs. Our goal is to exceed our customers’ short- and long-term needs, as well as their expectations.” Bryan

Clark | Owner

& CEO

Services Offered: NBS Roofing, Inc. provides a range of roofing services for residential customers, specializing in roof replacements in various materials. The company also offers roof repairs, gutter replacements, siding replacements, and more. Video roof inspections and estimates are free.

Warranty: NBS offers a five-year workmanship warranty on residential roof replacements along with additional manufacturers’ warranties based on the company’s Preferred Vendor status.

Company History: The company was established in 2001.

Distinctions: NBS Roofing, Inc. is an Owens Corning Preferred Contractor, a Brava Preferred Contractor, a CertainTeed ShingleMaster, and a Cobb Association of Realtors member. NBS was named a Regional Winner in the Roofing Contractors category in the Georgia Business Journal’s 2023 Best of Georgia contest. Company owner Wally Walkup runs All for His Glory Ministries.

Verified

4.9 out of 5

Not Required

Roofers

Erie Home

“Since 1976, Erie Home has installed premium home solutions in more than 400,000 homes across the country. We don’t believe in one-size-fits-all home remodeling. Instead, we take the time to get to know you and your home so we can find the solution that works best for you. Our expert technicians are here for you every step of the way.” The Erie Home Team

Services Offered: Erie Home specializes in metal and asphalt roofing for residential customers. The company installs and replaces roofs using conventional asphalt shingles or metal shingles, tiles, and shakes for energy efficiency and durability. Erie Home offers access to financing options and free consultations.

Warranty: Asphalt roofing systems carry a 30-year limited lifetime warranty. Metal roofing systems carry a 50-year limited lifetime transferable warranty.

Company History: Erie Home was established in 1976 and serves customers all over the United States.

Distinctions: Erie Home is A+ Rated and Accredited with the BBB and an EPA Lead-Safe Certified Firm. The company was ranked 8th on Qualified Remodeler’s 2024 Top 500 List, is a member of the National Association of Home Builders (NAHB), and is a winner of the NAHB’s National Industry Leader Legend Award.

Rating: 4.6 out of 5

Trade License(s) Not Required

Verified General Liability Insurance

Verified Workers’ Comp

Best Pick Guaranteed

■

9th year as a Best Pick

6th year as a Best Pick

■

2nd year as a Best Pick

COMMON SIDING SERVICES

• Siding installation

• Siding replacement and repair

• Vinyl and insulated vinyl siding

• Fiber cement siding

• Engineered wood siding

• Cedar siding

• Exterior home remodeling and renovation

TOP CONSUMER TIPS

• Signs that you need to replace your siding include warped planks, rotten areas, holes, bubbling paint, and persistent mold or mildew growth. If the deterioration is limited to a small area, you may be able to have only that spot repaired. Otherwise, your best bet will be to replace your siding entirely.

• Siding replacement is a great opportunity to boost your home’s energy efficiency and curb appeal. While you’re deciding on the type of siding you want, think about color schemes, too.

• Find out if your homeowners’ association has restrictions on siding materials, styles, and

TRADE LICENSE INFORMATION

colors. The homeowners’ association may also have guidelines about remodeling projects that you and the contractor will need to follow.

• Siding replacement takes approximately one to two weeks to complete. Exterior painting, if needed, typically takes two to four days. Before the siding job begins, remove art and wall hangings from interior walls and move furniture toward the middle of the room.

• With proper installation and maintenance, most siding products will last decades. Fiber cement, composite, and vinyl siding are easy to maintain and typically need only an annual rinse to wash away the dirt and grime that accumulates through the seasons.

• Request estimates from several contractors, but don’t make your decision only on price. Hire an experienced, reliable contractor that offers robust warranties. Siding can be installed year round, but it’s typically easier in moderate temperatures. Schedule siding work for the fall or spring if possible.

The state of Georgia does not issue or require a trade license for companies in this service category. Scan for additional educational content

Services Offered: All American Renovations specializes in siding installation and replacement for residential customers. Additional services include whole-home interior and exterior remodeling, home additions, decks, windows, roofing, gutters, and gutter cover systems.

Warranty: All American Renovations offers a 30-year workmanship warranty and a 30-year non-prorated manufacturer’s warranty provided by James Hardie.

Company History: Brothers Pete and Thomas Williams founded the local, family-owned-and-operated business in 2001.

Distinctions: All American Renovations is a James Hardie Preferred Contractor and multi-year GuildQuality Guildmaster Award winner.

4.9 out of 5

Trade License(s) Not Required

Verified General Liability Insurance

Verified Workers’ Comp

Best Pick Guaranteed

“I have used Best Pick Reports a couple of times, and everyone has been great.”

Tree Services

■ 770-Tree-Guy

9th year as a Best Pick

Educational Content

COMMON TREE SERVICES

• Tree pruning and trimming

• Tree removal

• Cabling and bracing

• Root fertilization

• Stump grinding

• Insect and disease control

• Tree planting

• Tree care consultations

• Tree health and risk assessments

• Tree disease diagnosis and treatment plans

TOP CONSUMER TIPS

• Never allow anyone to climb your trees with climbing spikes unless the tree is being removed. Climbing spikes create wounds that can expose the tree to fatal disease and insect attacks.

• Consult a professional arborist prior to starting construction activities around trees. Most of a tree’s feeding roots are in the top six to eight inches of the soil and extend beyond the canopy spread. This means that the root system is easy to damage accidentally during projects that involve soil grading or digging, like sprinkler system installation or sewer line work.

• Mulching over a tree’s root system conserves soil moisture, but the tree’s roots still need to be able to breathe. The mulch layer should be only three to four inches thick. Too much mulch inhibits oxygen availability for the roots and can cause more harm than good.

TRADE LICENSE INFORMATION

• Tree topping, or cutting off the top of the tree, is a common practice, but tree care experts do not recommend it. Crown reduction is a healthier, safer option. This technique involves removing specific branches at or near the treetop. While tree topping can easily kill the tree, crown reduction is far less damaging. Experts recommend removing no more than a quarter of a tree’s branches at one time.

• Know your local ordinances before having a tree removed. Tree removal sometimes requires a permit or formal approval. A reputable tree company will check the local ordinances before starting any projects around your home.

• Mushroom growth on or around your trees is a sign of trunk or root decay. Decay weakens a tree and makes it more likely to fall or split. If the problem is caught early, an arborist may be able to save the tree.

• If a neighbor’s tree is at risk of falling on your house or property, you can ask them to remove it. To protect yourself, make this request via certified letter so you have documentation.

The state of Georgia does not issue or require a trade license for companies in this service category.

Scan for additional educational content

770-Tree-Guy

“As an ISA Certified Arborist, I ensure that 770-Tree-Guy delivers the highest quality of tree care or removal and completes it in accordance with proper arboricultural standards. With cranes, lifts, turf-friendly equipment, knowledgeable staff, and affordable prices, we are the last ‘tree guy’ you will ever need.” Aaron

Capannelli | Owner

Services Offered: 770-Tree-Guy provides residential and commercial tree services, including removal, pruning, bracing, stump grinding, cabling, trimming, tree health maintenance, lightning protection, and deadwood removal. The company also offers consultations and emergency service.

Warranty: 770-Tree-Guy offers a 100 percent customer satisfaction guarantee.

Company History: The local company was established in 2010.

Distinctions: 770-Tree-Guy is a member of the Georgia Arborist Association. Owner Aaron Capannelli is an International Society of Arboriculture (ISA) Certified Arborist and holds an ISA Tree Risk Assessment Qualification (TRAQ).

Employee Information: Employees wear uniforms, drive marked vehicles, and undergo drug testing.

Minimum Job: A $600 minimum is required.

Rating: 4.2 out of 5

Trade License(s) Not Required

Verified General Liability Insurance

Verified Workers’ Comp

Best Pick Guaranteed

Educational Content

COMMON WATERPROOFING SERVICES

• Basement waterproofing

• Foundation waterproofing

• Moisture and humidity control systems

• Interior and exterior drainage systems

• Crawl space sealing

TOP CONSUMER TIPS

• Basement and crawl space water problems are usually caused by hydrostatic pressure, or water in the soil pushing against the walls or floor of the basement or crawl space. Eventually, water leaks into the space. Hydrostatic pressure can be caused by poor grading, defective or clogged gutters and downspouts, and failed footing drains. A high “false” water table combined with poor soil drainage can also cause hydrostatic pressure. This happens when the water accumulates in loose soil, creating an artificially high water table. If the water doesn’t drain from the soil, it can eventually seep into below-grade sections of the house.

• The fix for a water intrusion issue involves a few systems and tools. First, check that the gutters and downspouts are clear and installed correctly. Foundation cracks should be sealed. Cement block walls and mortar joints are susceptible

TRADE LICENSE INFORMATION

to leakage. Sealing and waterproofing these elements helps prevent ongoing issues.

• Your waterproofing contractor may also recommend a drainage system. Drainage systems can be installed around the exterior or interior perimeter of your house. In either case, the project involves a lot of digging. Interior drainage system installation usually means that the basement or crawl space floor will be dug up to create trenches for the drain lines. Fortunately, waterproofing experts know how to do this efficiently while minimizing the mess.

• If the primary cause of your water intrusion problems is foundation cracks, your contractor might recommend the injection method as a fix. This method seals foundation cracks with an epoxy or polyurethane material. A waterproofing contractor can tell you whether injection will work for your situation.

• If your waterproofing system includes a sump pump, be sure to have it inspected and maintained annually. Sump pumps do not work without a power source. If you have frequent power outages, ask your contractor about a battery-backup sump pump.

The state of Georgia does not issue or require a trade license for companies in this service category. Scan for additional educational content

Wildlife Removal

7th year as a Best Pick

■

5th year as a Best Pick

Educational Content

COMMON WILDLIFE REMOVAL SERVICES

• Wildlife removal

• Wildlife management

• Exclusion services and repairs

• Humane removal and control of birds, rats, squirrels, snakes, bats, opossums, raccoons, skunks, coyotes, foxes, gophers, and more

• Dead animal removal

• Space deodorization

• Insulation removal and replacement

• General pest control

TOP CONSUMER TIPS

• Wild animals enter your home looking for shelter and safety, and they don’t take kindly to being evicted. They may bite or scratch out of fear. Always call a professional to handle the issue. Wildlife removal specialists know how to safely and humanely remove nuisance animals.

• Reputable wildlife removal companies use humane methods of animal control. In most cases, nuisance wildlife is captured using humane live traps. Once the animal is captured, state regulations largely dictate the next steps. In some cases, the animal must be released in the same area in which it was captured. In others, the animal may be relocated elsewhere.

TRADE LICENSE INFORMATION

Scan for additional educational content ■

• Mice and rats live in groups and multiply rapidly. If you see one, it is likely that you have many more. Getting rid of mice and rats usually involves baiting and trapping them, removing them, and then preventing their reentry by finding and sealing up all gaps larger than a dime.

• Once the animal has been removed, it is important to seal the entry points they used so more pests do not enter the home. These exclusion repairs are essential to resolving the problem. Your technician will do a thorough inspection to determine the pest’s point of entry, identify other potential points of entry, and recommend methods to prevent reentry of other unwanted pests in the future.

• Exclusion work often includes tasks like installing a chimney cap, sealing gaps at the fascia and around vents and pipes, and patching siding holes. To finish up the exclusion work, trim any tree limbs overhanging your roof and prune shrubs that grow too close to the house. If you have bird feeders in your yard, move them as far away from your house as possible. Don’t give birds reasons to get close to your house.

The state of Georgia does not issue or require a trade license for companies in this service category.

BREDA Pest Management

“We are a second-generation, family-owned company that started with one client and one employee in 1975. We’ve never merged with or acquired another company and have grown to 175+ employees and 135+ vehicles on the road daily. That growth is due to our investment in our employees, clients, and technology we use every day.” Rodger Breda | Founder

Services Offered: BREDA Pest Management offers wildlife removal services including trapping, entry point sealing, and disinfection of critter waste. The company also offers quarterly pest control, mosquito control, and termite control. BREDA provides Official Georgia Wood Infestation Inspection Reports for homeowners refinancing or selling a home.

Warranty: BREDA offers lifetime renewable warranties for wildlife control.

Company History: BREDA was founded in 1975.

Distinctions: The company is certified by the Infraspection Institute in the theory and application of infrared thermal imaging equipment. BREDA is also a certified installer of borate loose-fill insulation, which is a pest control insulation that can only be installed by licensed professionals. The company is a member of the Georgia Pest Control Association and is the official pest control company of the Georgia Bulldogs.

“Satisfying homeowners for over 40 years, Critter Control resolves nuisance wildlife problems. We strive to provide the highest quality of customer service while ensuring you and your family’s safety. Our services focus on getting rid of nuisance wildlife, repairing damage, then keeping them from re-entering your home or business.” Company Representative

Services Offered: Critter Control handles nuisance wildlife that includes, but is not limited to, flying and gray squirrels, raccoons, opossums, rats, mice, armadillos, snakes, bats, birds, moles, beavers, and skunks. In addition, the company treats for bees, yellow jackets, wasps, and hornets. Critter Control performs safe and humane removal of animals and wildlife, preventative recurring services, insulation replacement, dead animal removal, and exclusion services.

Company History: With over 100 offices in the US and Canada, Critter Control is the nation’s leading wildlife control company and has been resolving wildlife issues for customers for over 40 years.

Employee Information: Employees must pass background checks and drug tests. The company’s technicians wear uniforms and drive marked vehicles.

Services Not Offered: The company does not provide services for domestic animals, termites, or bedbugs.

Trade

Verified

of 5

Not Required

Window & Door Replacement

Best Pick Reports recommends:

■ SuperiorPRO, LLC

7th year as a Best Pick

Educational Content

COMMON WINDOW & DOOR REPLACEMENT SERVICES

• Door installation and replacement

• Window installation and replacement

• Energy-efficient windows and doors

• Impact or storm windows and doors

• Vinyl, fiberglass, steel, aluminum, wood, and engineered wood windows

• Sliding glass, patio, and French doors

• Entryway and interior doors

• Wood, insulated steel, and fiberglass doors

TOP CONSUMER TIPS

• Nearly one-third of all residential energy loss occurs through windows and doors. The worst culprits are old windows, which are often drafty and lack insulation. Poorly insulated doors can also let heated or cooled air out of the house. The windows and doors on today’s market are more effective than ever at keeping heated air from escaping during winter and cooled air from doing the same in the summer. If one of your home improvement goals is lowering your energy costs, replacing old windows and doors is smart.

• Adding weather stripping or caulking around windows and doors has a big impact on drafts and energy conservation. Adding plastic insulating film to windows can also help with heat transfer issues.

TRADE LICENSE INFORMATION

• Multi-pane windows are more expensive than single-pane windows, but the energy savings over time typically outweighs the extra cost. The insulating gas, usually argon or krypton, that fills the space between the glass panes reduces the amount of heat transferred through the window.

• Different coatings applied to the glass pane during manufacturing can further reduce the amount of heat transferred through the glass. Low-emissivity (or Low-E) glass is manufactured with a very thin coating that reflects infrared light and UV rays from the sun. Low-E windows help keep your house cool in the summer.

• Fiberglass doors and windows are popular because of their durability, ease of maintenance, and energy efficiency. Wood doors and windows are elegant and classic, but they need regular maintenance to prevent rot and warping.

• Installing windows and doors is a difficult job that is best left to the experts. Windows and doors must be installed square, level, and loadfree or they will be drafty. Having a capable and qualified contractor matters when the windows and doors are installed as well as in the future. Years after the installation, a reputable contractor will likely still be in business if you need service.

The state of Georgia does not issue or require a trade license for companies in this service category. Scan for additional educational content

Window & Door Replacement

SuperiorPRO, LLC

“In business since 1998, SuperiorPRO has always focused on providing customers with quality craftsmanship, superior service, and the highest-quality installations per manufacturers’ recommended techniques. With the SuperiorPRO advantage, you get the job done right the first time!” Irwin

Weitz | Founder & Owner

Services Offered: SuperiorPRO, LLC offers wood, vinyl, PVC, and fiberglass window and door replacement. The company also offers interior and exterior painting, fiber cement and vinyl siding installation, stucco sealing and repair, roof replacement, gutter replacement, and insulation.

Warranty: The company offers craftsmanship warranties and honors all manufacturers’ warranties.

Company History: Irwin Weitz founded SuperiorPRO in 1998 and remains a hands-on owner.

Distinctions: SuperiorPRO is a James Hardie Elite Preferred Remodeler and earned a spot on Remodeling Magazine’s Top 550 list.

Additional Information: The company offers products from a variety of brands, including Sherwin-Williams, James Hardie, and Atlas.

Services Not Offered: SuperiorPRO does not repair windows or replace glass.

Rating: 4.4 out of 5

Trade License(s) Not Required

Verified General Liability Insurance

Verified Workers’ Comp

Best Pick Guaranteed

Don’t forget about lighting as you start a home update project. New, energy-efficient fixtures and smart bulbs can make a world of difference in the feel of a space.

Additional Information

BEST PICK REPORTS OVERVIEW

• Best Pick Reports, LLC, is a free reference for local homeowners that has informed home service buying decisions since 1997.

• Our mission is to create meaningful connections between service-based businesses and consumers by recognizing the best local providers and sharing these names with homeowners via free, easy to use, and trustworthy resources.

• We track businesses across dozens of home service categories and showcase Certified Best Pick companies in our semiannual report, which is posted online and mailed to homes in metropolitan communities across the nation.

• Our qualification process incorporates annual review analysis to ensure every Best Pick company maintains a high quality of workmanship and customer service.

• Our report features companies that have consistently received positive reviews from their customers, so you can be confident that they’ve been vetted by homeowners like you. We also verify that companies in our guide hold proper licenses and insurance.

• Companies cannot buy a good rating; they must earn it by having many satisfied customers and good reviews. Our extensive research makes us the most reliable resource for finding reputable home service companies.

WHAT MAKES US DIFFERENT

• We know we’re not the only organization that rates home service providers. So what makes us different? In short, it’s our commitment to identifying the best companies through ongoing, verifiable research.

• We rely on a combination of customer surveys, Google reviews, proper insurance and licenses, and company financial data to inform our ratings.

• We’ve spent over 25 years refining the way we do research so that our ratings remain exceptionally reliable.

• Another way we’re different: companies cannot buy their way into our report. We do not sell advertising space, improved ratings, or better placement in our report; instead, companies are listed in order based on their longevity as a Certified Best Pick company.

• Inclusion is by invitation alone, and that invitation is extended only if a company has met our strict qualifying criteria.

• In the same way that homeowners benefit from Best Pick Reports, qualifying companies also benefit from the promotion, which creates a win-win environment for the company and potential customer.

• Most participating companies pay a fee each time they receive a new customer from Best Pick Reports, though some companies instead pay a percent of the completed job amount. These payments cover the cost of our vetting process and allow us to distribute our publication at no cost to homeowners.

HOW COMPANIES ARE QUALIFIED

• For each Best Pick Reports publication, we conduct independent consumer satisfaction surveys every year with homeowners who had firsthand experience with home service providers. If needed, we also analyze Google reviews.

• Our internal surveying is an independent process conducted through our own phone surveying platform or through our sister research company GuildQuality, an industry leader in consumer satisfaction surveying.

• We develop a company’s rating according to the survey and review data we have about that company spanning the past three years; the company’s financial standing; and proper insurance and licenses, which we verify through the issuing bodies.

• Every Best Pick company must maintain extremely high satisfaction rates. At least 80 percent of a company’s customer responses through in-house surveying must be positive (on a scale of 1-5, a positive experience is a rating of 4 or 5). If Google reviews are referenced, the company must have an overall 4.0 or greater rating over the past three years.

Additional Information

• Once the research process is complete, companies excelling in each category have the option of participating in the Best Pick program, authorizing us to include their name in our semiannual publication and on our website.

• Companies new to Best Pick Reports must meet our qualification standards and have a minimum of one year of service in the book area or a strong franchise history.

• Companies must maintain the same satisfaction rates every year after qualifying to continue their inclusion in the Best Pick program.

• The exact review count spanning the last three years of review data for each company can be found to the left of the company’s profile on bestpickreports.com.

• When we list a company as a Best Pick, we absolutely believe it to be the case, and that belief is continuously confirmed by the enormously positive experiences that homeowners report.

BEST PICK GUARANTEE

• The Best Pick Guarantee provides homeowners with security and confidence when hiring Best Pick companies, which are the best of the best; however, we also know that no company is perfect.

• In the event that the work of a Best Pick company is unsatisfactory, the Best Pick Guarantee gives registered homeowners the ability to seek remediation in the form of additional service to resolve the issue and, when appropriate, financial restitution.

• Throughout the remediation process, we will act as third-party mediator, advocating for a satisfactory solution for all parties. In the event that an issue requires monetary reimbursement, we will determine the amount and the method of the guarantee payment, up to $2,500.

• To register and see full terms and conditions, please visit bestpickreports.com/guarantee.

INSURANCE & LICENSE VERIFICATION

• Prior to publication, we verify general liability insurance and, when required by the state, workers’ compensation insurance for all Best Pick companies.

• We also verify trade licenses required by the state by referring directly to the appropriate state authority.

• If a company does not have the proper licenses or insurance, it is not eligible to be a Best Pick participant—even if its reviews justify such designation.

CONFIDENTIALITY POLICY

• If you complete a customer satisfaction survey, your responses may appear on the company’s public profile.

• Names are listed in a first name, last initial format.

• We will not share your specific survey response information or contact information with any party outside of the company for which you completed a survey without your consent or unless directed to do so by a court of law.

COMPANIES AND CATEGORIES NOT LISTED

• There are many reasons why a company may not be listed in our report. It is possible the company did not receive a good rating, does not conduct a considerable amount of business in the geographic area, or chose not to participate in the Best Pick program.

• We may also not be familiar with all companies in a metro area and would be happy to consider a nomination. If you would like to nominate your favorite service provider, please visit bestpickreports.com/ nominate-a-company.

• If a specific category is not listed in Best Pick Reports, you can visit our blog at bestpickreports.com/blog to learn about various home projects, tips on hiring a contractor, and more.

Frequently Asked Questions

HOW ARE COMPANIES SELECTED FOR BEST PICK REPORTS?

The majority of our Best Pick companies are identified through our due diligence research. We also accept nominations from homeowners and companies. All companies must qualify through our rigorous vetting process to be awarded the Best Pick status and invited to the Best Pick program. A company cannot buy its way in. Because of our qualification method and invitation-only certification process, you can be confident that every Best Pick has been rated as exceptional in quality and customer service.

HOW DOES BEST PICK REPORTS CONDUCT RESEARCH?

We develop a company’s rating based on review and survey data; the company’s financial standing; and proper licenses and insurance. Every Best Pick company must maintain extremely high satisfaction rates. At least 80 percent of a company’s customer responses through in-house surveying must be positive (on a scale of 1-5, a positive experience is a rating of 4 or 5). If Google reviews are referenced, the company must have an overall 4.0 or greater rating over the past three years. Only qualified companies are invited into the Best Pick program.

WHERE DID YOU GET MY INFO?

To send Best Pick Reports to the areas that our companies service, we obtain basic homeowner information like name and address from publicly available sources such as county records and property data providers, similar to how sites like whitepages. com or zillow.com obtain data. We

take your privacy very seriously and will never share or sell this data.

DO MANY COMPANIES NOT QUALIFY AS A BEST PICK?

The rigorous nature of our qualification process means that many companies do not qualify. Since all Best Pick companies must requalify each year, it is also possible for a company to lose its Best Pick status if it fails to meet our standards during our annual qualification cycle.

WHY ISN’T MY FAVORITE SERVICE PROVIDER LISTED?

A particular company may not be listed in Best Pick Reports for a variety of reasons. It is possible the company did not receive a good rating, does not conduct a considerable amount of business in the geographic area, does not have the required insurance and licenses, or chose not to participate in the Best Pick program. Additionally, we may not be familiar with every company in a market, in which case we’d be happy to consider a nomination.

HOW IS BEST PICK REPORTS FUNDED?

Companies that meet our requirements have the option of participating in the Best Pick program. Those that choose to participate receive the designation and authorize us to include their name in our semiannual publication and on our website. These companies pay a fee that covers the cost of our qualification research and allows us to distribute our publication at no cost to homeowners. Companies cannot buy their way in. Participation in the Best Pick program is by invitation only and is completely voluntary.

WHY SHOULD I USE BEST PICK REPORTS?

We’ve been matching top-quality companies with homeowners since 1997, and our research shows that the Best Pick companies we recommend have extremely high satisfaction rates from their customers. Through Best Pick Reports, you can also access useful information on home repairs and home service companies, so you can be educated when reaching out to companies for your next project.

All Best Pick companies are covered by our Best Pick Guarantee. Register for free at bestpickreports.com/guarantee, and we will step in and mediate a solution if you have any problems with the quality of work provided by your Best Pick. If no agreeable solution can be achieved, we will refund your purchase up to $2,500. Read full terms at bestpickreports.com/terms.

WHY ARE YOUR PHONE NUMBERS DIFFERENT FROM THE COMPANY’S WEBSITE?

To ensure we’re matching homeowners in our service areas with Best Pick companies, we use tracking numbers in our publications. Also, when you call a company from our book or website, the company will know that you’re calling through Best Pick Reports due to this unique number.

HOW CAN I GET IN TOUCH?

Phone: 877-906-7575

Mail: 225 Ottley Dr NE #200 Atlanta, GA 30324

Email: helpdesk@bestpickreports.com

Best Picks

Quick Reference Sheet Clayton

What Homeowners Say About Us

& Henry Counties

“I use the book, and it’s been very easy to use. All in all, it’s been very good.”

Don M. | Irving, TX

“Best Pick Reports is handy and has a lot of comprehensive information.”

Jian W. | Northbrook, IL

“ I have used the Best Pick Reports guidebook many times in the past and have referred it to my neighbors.”

Carolynne C. | Buford, GA

“The Best Pick Reports guidebook made it easy for me to find companies and saved me a lot of trouble. I found the companies to be very thorough, precise, timely, and economically feasible for my budget!”

“The Best Pick Reports book is great, and I use it all the time.”

“ Companies can be trusted if they are in the Best Pick Reports book. They have been researched and are quality.”

Patricia H. | Fairfax, VA

Jesse B. | Atlanta, GA

“The Best Pick Reports guidebook is very informative.”

“Whenever I need work done at the house, they are my starting point for contractors in my area.”

Robert E. | Plano, TX

“I really like the book and have used it multiple times.”

Nancy T. | Dacula, GA

Brenda H. | Roslindale, MA

“I was satisfied with the responses and the professionalism of the companies listed in the Best Pick Reports guidebook.” M. Gadepalli | Chantilly, VA

Joy T. | Morton Grove, IL

“I feel the Best Pick Reports book is a well-curated gathering of companies.”

David P. | Atlanta, GA

“Using the Best Pick Reports guidebook was a great experience. The way they rated the companies was exact and the work was exceptional.”

Deborah H. | Kennesaw, GA

Phone: 877-906-7575

Email: helpdesk@bestpickreports.com

“I have used Best Picks to find vendors for a decade now and found the vendors to be very dependable. I also found the information on the projects and options to solve problems very helpful.”

“I have had positive results when using Best Pick Reports. I highly recommend them.”

Lewis S. | Columbia, MD

Gerald K. | Marietta, GA

“The Best Pick guidebook has come in handy over the years!”

Barbara F. | Atlanta, GA

“I appreciate the service details and customer survey results in the Best Pick Reports guidebook. The detailed descriptions and the responses are helpful.”

Harvey W. | Tucker, GA

About Best Pick Reports

Best Pick Reports is a free, annual guide that features independently qualified and recommended local home service providers. With Best Pick Reports, you receive free, objective, third-party data that enables you to identify top-quality companies servicing your neighborhood.

For more information, please visit www.bestpickreports.com

About GuildQuality

Our sister company GuildQuality is the building and home improvement industry’s leader in third-party customer satisfaction surveying. For each Best Pick Reports publication, GuildQuality conducts extensive consumer satisfaction research to review home service providers, and we use the data collected to provide testimonials and objective, third-party ratings of companies in dozens of categories.

For more information, please visit www.guildquality.com.

About EverCommerce

Our parent company, EverCommerce, is the nation’s leading service commerce platform, supporting the success of B2B technology and service companies as well as the tens of thousands of home improvement businesses they serve across the country.

For more information, please visit www.evercommerce.com

Best Pick Reports Staff

Operations

Christopher Brady

Lauren Barron

Patrick Recchia

Ryan LaMotte

Latasha Roberson

Production

Bekah Goudy

Cate Lightburn

Research & Qualification

Amber Davis

Brittany Mahaffey

Malone Walker

Editors

Julia Mann

Designer

Omar Ghuzlan

Your Service Team

Customer Experience

Sarah Blackington

Victoria Cheshire

Account Managers

Adam Greene

Amanda McClellan

Brandy Coble

Kaley Whitenton

Rachel Bowers

Homeowner Support

Bria Claiborne

877-906-7575

helpdesk@bestpickreports.com