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The Best Pick® certification has represented excellence in service for 28 years. Our mission is to connect homeowners with quality home service companies so that you can easily find a top-rated company for any home project.
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To establish the recommendations in each Best Pick Reports® publication, we calculate a star rating based on the past three years of a company’s customer reviews. We use our own survey platform, work with our sister research company GuildQuality to survey a company’s previous customers and, if needed, analyze Google reviews. We also evaluate a company’s credit history and financial standing. Only the companies that meet our qualification standards are invited to participate in the Best Pick program.
RESEARCH
We rely on online reviews, independent surveys, and company financial data to identify top local companies in dozens of home service categories.
Inclusion is by invitation alone and is extended only if the company has met our qualification standards.
At least 80% of responses via our in-house customer surveying must be positive. We also look for 25+ Google reviews and a 4.0+ rating.
We publish Certified Best Pick® companies semi-annually. Companies pay a fee for research and publication distribution.
We verify that companies carry all state-required licenses and insurance.
Companies are backed by the Best Pick Guarantee, giving homeowners security and confidence when hiring.
Getting referrals from your neighbors is a traditional method of identifying a company you feel you can trust, but a limited number of referrals does not always tell the whole story. This is why we take word of mouth to the next level by analyzing independent customer surveys and online reviews.
By proactively seeking homeowner feedback, we make sure that the reviews we use to rate companies are not from a biased, vocal minority, as is commonly the case with other review guides. Companies also cannot buy a good rating; the only way they can obtain the Certified Best Pick® designation is to earn it by having many satisfied customers and maintaining their stellar reputation year after year.
This is your guide to the best home service experiences. We only recommend the Best Picks for your home projects. See what we do best:
Features a short list of top local companies and their accurate ratings
Stands behind recommendations with a service guarantee
Rates companies based on customer feedback
Communicates with insurance agencies to verify coverage annually
Relies on a dedicated team for qualification monitoring
Proactively publishes reviews
Directly confirms trade licenses every year with state authorities
Prints all state-required trade license numbers for each company
Best Pick Reports, LLC, engages in extensive research to compile the information available in connection with the Best Pick Reports® publications and web site (BestPickReports.com). (Collectively, the publications and web site are referred to as the “reports.”) The reports are based upon the opinions of homeowners interviewed. Best Pick Reports is not affiliated with any government body or agency. The specific methodologies used by Best Pick Reports are discussed in detail in the Additional Information section of the report. Best Pick Reports makes no predictions or guarantees regarding the availability, ability, or willingness of a service provider to provide services. The reports are provided “as is,” and all warranties, representations, or endorsements, express or implied, oral or written, with regard to the reports, including, without limitation, any warranties of merchantability or fitness for a particular purpose, are expressly disclaimed by Best Pick Reports. You agree Best Pick Reports and its parent and related companies are not responsible for any direct, indirect, incidental, special, punitive, consequential, or any other damages that may result in any way from your use of or inability to use the reports. Except eligible refunds pursuant to the Best Pick Guarantee, Best Pick Reports’ (and its parent and related companies’) total aggregate liability to you for any claims relating in any way to the reports shall be limited to the refund of any amount paid by you
concerning
are
• Air conditioning and heating services
• Equipment repair and replacement
• System troubleshooting
• Maintenance agreements
• Refrigerant recharging or refilling
• HVAC system and equipment installation
• Thermostat installation, replacement, and troubleshooting
• Humidifier and dehumidifier installation
• Regular preventive maintenance is key to ensuring that your system doesn’t fail when you need it most. Ask if the company offers maintenance plans or membership programs. Typically, an HVAC maintenance plan or membership includes two maintenance appointments per year in addition to discounts and perks.
• The right HVAC system size is key to efficiently cooling and heating your home. If the system is too small, it won’t do a good job controlling the temperature of the house on really hot or
cold days. On the other hand, if the system is too large, it will cycle on and off frequently. This can cause excess noise, reduced efficiency, and humidity issues. Your contractor should use the Manual J formula to size your HVAC system correctly.
• Your service provider may offer labor warranties on the services they perform. Your equipment will most likely carry a manufacturers’ warranty, too. Ask your HVAC service company whether they honor manufacturer warranties or whether you will need to contact the manufacturer directly in the event of a problem. Get all warranty information in writing.
• If your HVAC system is running well but you’re still interested in lowering your utility bills and increasing your home’s efficiency, look into duct sealing. HVAC ductwork can leak 30 to 35 percent of the system capacity into attics and crawl spaces. That’s cooled or heated air you’re paying for but not using. Sealing the ducts can lower energy costs and boost air circulation.
“Since 1968, R.S. Andrews has proudly served greater Atlanta and delivered smiles to countless customers. We have expert technicians to provide you with the knowledge you need to make informed decisions about your heating, air conditioning, and plumbing needs. Customer service is our number one priority.” Dari Payrow |
President
Services Offered: R.S. Andrews provides repair, maintenance, and installation of air conditioning and heating equipment. The company also offers indoor air quality products and air duct cleaning.
Warranty: The company offers parts-and-labor warranties ranging from one to ten years.
Company History: R.S. Andrews was founded in 1968.
Distinctions: The company received the Dave Lennox 5 Year Excellence Award in 2011 and is a Lennox Premier Dealer. The company employs National Air Duct Cleaners Association (NADCA) and North American Technician Excellence (NATE) certified technicians. R.S. Andrews is a member of the Plumbing-Heating-Cooling Contractors Association and the Plumbing & Mechanical Association of Georgia.
Employee Information: Employees are background checked and certified drug-free.
of 5
“Our mission is to carry on the tradition of integrity and quality that started in 1949 when Estes was founded. We’ll always strive to employ the best people and provide the most efficient, effective service and the best warranties available to our customers, including a 100 percent satisfaction guarantee on all services and installations.” Tommy Estes | President
Services Offered: Estes provides preventive maintenance, repair, and replacement of heating and air conditioning systems. Estes also performs duct cleaning, electrical, plumbing, and insulation work.
Warranty: Estes offers a variety of parts and labor warranties and honors all manufacturers’ warranties.
Company History: Founded by N.B. Estes, the company has served Atlanta for 76 years. Estes has over 150 professionals on staff and offices located on the south and north sides of metro Atlanta.
Distinctions: Estes is a ten-time Carrier President’s Award winner, a past winner of Contracting Business magazine’s Residential Contractor of the Year award, and employs a NATE certified technician.
Additional Information: Estes is a Carrier Factory Authorized Dealer and Hall of Fame member that specializes in Carrier products but installs and services all major HVAC brands.
Rating: 4.9 out of 5
Verified Trade License(s)
Verified General Liability Insurance
Verified Workers’ Comp
“TE is an award-winning company that has served the Atlanta area for over 20 years. We value your time, so we offer sameday service, 3-hour arrival windows, and a call 30 minutes before we arrive. You can also count on written estimates and flat-rate pricing. Our technicians drive fully stocked trucks, so they are ready for any task.” Josh
Brooker | Owner
Services Offered: TE installs, repairs, and maintains all brands of heating and cooling equipment, thermostats, humidifiers, UV lights, and air quality solutions. The company also offers the HomeCare maintenance plan, as well as plumbing and electrical services.
Warranty: The company offers a lifetime workmanship warranty on all work.
Company History: TE was established in 2003.
Employee Information: The company’s certification program requires a written test, weekly training, a background check, drug tests, and five years of experience.
Rating: 5.0 out of 5
Verified Trade License(s) CN211140
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
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–Mary S. | Mt. Prospect, IL
Best Pick Reports recommends:
3rd year as a Best Pick
• Carpet cleaning
• Upholstery cleaning
• Rug cleaning
• Carpet repair
• Stain removal
• Odor removal and control
• Fabric and fiber protection
• Drapery cleaning and freshening
• Hard-surface floor cleaning, buffing, and sealing
• Carpet cleaning frequency depends on several factors, including whether you have pets and how much foot traffic your carpet gets. In most cases, a professional carpet cleaning at least every nine to twelve months is a good idea.
• To keep your carpets clean between professional cleanings, use a vacuum cleaner with a HEPA filter, place mats at your home’s entrances, and regularly change your HVAC filter so less dust circulates and settles in carpets. Also encourage family members and visitors to remove their shoes indoors.
• Pet accidents are most effectively cleaned by a professional carpet and upholstery cleaning company. As a short-term fix, you can use a
mixture of one part white vinegar to two parts water. Lightly spray the stain with the mixture and use a white colorfast towel to blot the area, being careful not to rub, as this can push the stain deeper into the fibers. Continue the process until the smell and stain are reduced. This works best on fresh stains. Once a stain dries or soaks into the carpet padding and subfloor, it is much more difficult to remove.
• Make sure to mention all problem spots and stains you want cleaned so the contractor can both prepare appropriately and provide you with an accurate estimate. Some stains, especially old stains, require pretreatment to fully remove them. Doing a thorough walkthrough at the start of the job also helps avoid surprises regarding the cost at the end of the service.
• Prices that seem too good to be true usually are. Always read the fine print. Other deals will stretch the definition of carpet cleaning. A technician who rushes through the job may leave behind embedded dirt, stains, or excess moisture, which can lead to mold or faster re-soiling.
• In addition to routine carpet cleaning, consider optional treatments like stain protectors or deodorizing agents, which can help your carpets stay fresh for longer.
The state of Georgia does not issue or require a trade license for companies in this service category. Scan for additional educational content
“’Do Right Always.’” Joey Pendley | Owner
Services Offered: PENCO Clean, LLC specializes in carpet, tile, grout, upholstery, and duct cleaning for residential and commercial customers.
Warranty: PENCO Clean, LLC offers a 100 percent customer satisfaction guarantee.
Company History: The local company was established in 2021 by Joey Pendley and Cory Myers.
Employee Information: Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Services Not Offered: Janitorial services are not offered.
Minimum Job: A $149 job minimum is required. Some services have an estimate fee. All commercial jobs will be charged an estimate fee.
Rating: 5.0 out of 5
Trade License(s) Not Required
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
Best Pick Reports recommends:
■ AquaGuard Foundation Solutions
7th year as a Best Pick
Concrete Leveling & Raising Educational Content
• Concrete leveling and raising for driveways, sidewalks, walkways, patios, steps, and foundations
• Polyurethane foam lifting
• Slabjacking
• Mudjacking
• Foundation stabilization and repair
• Piering
• Waterproofing and drainage systems
• Signs of sunken concrete issues include uneven concrete steps or sidewalks; cracked, bumpy, and uneven driveways or patios; cracking and sinking sections of slabs; soil erosion under concrete slabs; and repeated cracking of concrete slabs.
• Uneven exterior concrete slabs and steps should be repaired for many reasons, including convenience and safety. An even, level surface is important if you plan to build on the slab or lay tile or flooring.
• The process for raising concrete is fairly straightforward. First, the crew drills holes into the concrete slab. Then, they pump a mortarbased material or polyurethane foam into the voids underneath the slab. As the voids are filled,
the concrete slab rises until it’s level with the surrounding surface. The crew uses a concrete mixture to patch the drill holes and complete the process. Polyurethane foam materials typically cure faster and require smaller injection holes than mortar-based materials.
• Once the repair work is done, stay on top of maintenance so the problem doesn’t happen again. Have your gutters cleaned at least twice per year. Make sure that your home has an adequate number of downspouts. The downspouts also need to be long enough to carry water away from your house, patio, or walkway. If you have recurring erosion issues around concrete slabs, your yard might need to be regraded. Having a drainage system installed can also help. Contact a drainage specialist for advice.
• If you have more concrete work done in the future, ask the contractor how they plan to prep the ground. The ground beneath concrete is made up of different layers of soil. Each of these layers has its own properties, like density and moisture content. When these layers settle over the years, the concrete slabs above them can settle and crack. Before a concrete slab is poured, the supporting soil must be compacted to prevent washout and erosion. This should be done with a mechanical tamping machine for best results.
The state of Georgia does not issue or require a trade license for companies in this service category. Scan for additional educational content
“AquaGuard provides peace of mind for its customers, its employees, and the communities it serves. It specializes in providing sensible and permanent solutions for waterproofing, foundation, and concrete support. AquaGuard is a Groundworks company, the nation’s leading foundation services company.” Tom DiGregorio | Founder
Services Offered: AquaGuard Foundation Solutions offers concrete lifting and foundation stabilization services. The company also offers foundation repair, basement waterproofing, crawl space repair, and gutter services.
Warranty: Nationally backed, transferable warranties are offered for most products. Ask for details.
Company History: AquaGuard was founded in 1995.
Distinctions: Founder Tom DiGregorio was named the Metro Atlanta Chamber’s 2015 Business Person of the Year, and AquaGuard was named a 2019 Top 25 Small Business of the Year by the Cobb Chamber of Commerce. The company won a 2024 Super Service Award. AquaGuard is part of Groundworks Companies.
Employee Information: The local company employs a team of 250+ professionals.
Rating: 4.9 out of 5
Trade License(s) Not Required
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
COMMON ELECTRICAL SERVICES
• Electrical equipment installation, replacement, and repair
• Troubleshooting
• Maintenance
• Whole-house surge protection
• Outlet, switch, and fan installation
• Lighting installation
• Electrical panel replacements and upgrades
• Safety inspections
• Always call a licensed and insured professional electrician to perform electrical repairs. Electrical work requires specialized knowledge and tools to avoid injury to yourself or damage to your home. Professional electricians will ensure that their work is done safely and to code.
• If you own an older home that hasn’t been recently updated, have an electrician do a safety inspection. Your electrical system may not be properly grounded, for instance, or you may need a larger main panel to avoid overloaded circuits. While these issues might not impact your day-to-day life, they do present safety hazards that need to be addressed.
• If breakers trip frequently, outlets around the house emit a burning odor or make strange noises, or light fixtures flicker at random, call an electrician to take a look for underlying issues.
• The US Fire Administration recommends testing your smoke detectors once a month, replacing the batteries at least once a year, and replacing smoke detector units every ten years or when they no longer function when tested. For the best protection, have an electrician install hardwired smoke detectors and carbon monoxide detectors with battery backups.
• An electrician can install a whole-house surge protector at your panel or power meter. Wholehouse units only protect against incoming surges, so combine them with plug-in units for the best protection for your electronics.
Companies are required to hold an Electrical Contractor License issued by the Georgia Construction Industry Licensing Board. Scan for additional educational content
“Our mission is to carry on the tradition of integrity and quality service that started in 1949 when Estes was founded. We will always strive to employ the best people and provide the most efficient, effective service and the best warranties available to our customers, including a 100 percent satisfaction guarantee on all services.” Tommy Estes | President
Services Offered: Estes provides residential customers with many kinds of electrical services, including panel change-outs, lighting and ceiling fan installation, wiring and outlet repair and installation, and generator maintenance and installation. The company also performs duct cleaning, HVAC, plumbing, and insulation work.
Warranty: Estes offers a variety of parts and labor warranties and honors all manufacturers’ warranties.
Company History: Founded by N.B. Estes, the company has served Atlanta for 76 years. Estes has over 150 professionals on staff and offices located on the south and north sides of metro Atlanta.
Distinctions: The company is a past winner of Contracting Business magazine’s Residential Contractor of the Year award and an Eaton Certified Electrical Contractor.
“Licensed and insured, Mr. Electric of Atlanta provides residential and commercial emergency and other electrical services. With decades of experience serving Atlanta customers, Mr. Electric is a name you can trust for all your electrical needs. Professional, informative, on time, every time!” Sharin Kanji | Owner
Services Offered: Mr. Electric of Atlanta provides repair and installation electrical services, including but not limited to indoor and outdoor lighting, landscape lighting, ceiling fans, outlets, switches, panels, generators, electric car charging stations, surge protection, thermal imaging, safety inspections, appliance circuit installation, and more. Mr. Electric offers recommendations and upfront pricing and asks for the customer’s approval before the work begins.
Warranty: The company offers an on-time guarantee, which states if the company is late, the dispatch fee will be waived.
Company History: Mr. Electric of Atlanta started in 2005.
Employee Information: Employees wear uniforms and shoe covers, drive marked vehicles, and go through extensive background checks.
Rating: 4.8 out of 5
Verified
EN211617
Verified
Verified
“TE is an award-winning company that has served the Atlanta area for over 20 years. We value your time, so we offer same-day service, three-hour arrival windows, and a call ahead before we arrive. You can also count on written estimates and flat-rate pricing. Our technicians drive fully stocked trucks, so they are ready for any task.” Josh Brooker | Owner
Services Offered: TE offers electrical panel changes and service upgrades, home electrical inspections, electrical remodeling, troubleshooting and repair, and light fixture replacement. The company installs indoor and outdoor lighting, standby generators, landscape lighting, ceiling fans, flatscreen TVs, GFCI outlets, surge protectors, security cameras, electric car chargers, and phone and data jacks. TE also installs, repairs, and services all brands of heating and cooling equipment.
Warranty: The company offers a lifetime workmanship warranty on all work and an extended warranty on all parts.
Company History: TE was established in 2003.
Employee Information: TE’s certification program requires a written test, weekly training, a background check, drug tests, and five years of electrical experience.
Services Not Offered: TE does not service security or solar energy systems, appliances, or high-rise buildings.
Rating: 5.0 out of 5
Verified Trade License(s) EN214217
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
■ AquaGuard Foundation Solutions
11th year as a Best Pick
■ American Crawlspace Solutions 678-214-7168 4th year as a Best Pick
• Foundation repair
• Pier systems
• Wall anchor systems
• Crawl space repair and encapsulation
• Basement waterproofing
• Moisture control service
• Foundation drainage systems
• Concrete lifting and leveling
• Signs of foundation damage include vertical and horizontal cracks in foundation walls, drywall cracks near doors and windows, unlevel floors, windows or doors sticking, cracks in exterior brick veneer, settled or uneven basement floors, and cracks in garage slabs.
• The following conditions can cause foundations to settle, crack, and bow: extremely dry weather, which causes the soil to shrink and contract; and wet weather, which causes the soil to expand and create pressure against the foundation walls. Layers of soil can also settle over the years and cause foundation cracks. Slab foundations that are poured on loose soil are especially prone to problems.
• A leaking, cracked, or otherwise compromised foundation will devalue your home and make selling virtually impossible. If your home shows signs of cracking, settling, or leaking, your best course of action will be to repair the foundation to protect the value of your house.
• Foundation inspections should include a digital elevation survey and a discussion of potential causes of the problem. Most inspections take about an hour to an hour and a half. Some foundation repair companies have structural engineers on staff to consult on projects. Other companies consider that relationship to be a conflict of interest. For an unbiased structural report, hire an independent structural engineer. You can also ask your foundation repair contractor for a referral.
• Discuss preventative measures such as root barriers, drainage and grading, and moisture maintenance with your contractor. Without a plan for ongoing maintenance, foundation issues can return. Taking steps to keep water away from your foundation will protect your investment, both in your house and in the foundation repair work.
The state of Georgia does not issue or require a trade license for companies in this service category. Scan for additional educational content
“AquaGuard provides peace of mind for its customers, its employees, and the communities it serves. It specializes in providing sensible and permanent solutions for waterproofing, foundation, and concrete support. AquaGuard is a Groundworks company, the nation’s leading foundation services company.” Tom DiGregorio | Founder
Services Offered: AquaGuard specializes in resolving foundation repair issues, such as cracked, bowed, or buckling walls; sagging floors; soil stabilization; and sinking or cracked concrete. AquaGuard also performs waterproofing, crawl space repair, and gutter installation.
Warranty: Nationally backed, transferable warranties are offered for most products. Ask for details.
Company History: AquaGuard was founded in 1995.
Distinctions: Founder Tom DiGregorio was named the Metro Atlanta Chamber’s 2015 Business Person of the Year, and AquaGuard was named a 2019 Top 25 Small Business of the Year by the Cobb Chamber of Commerce. The company won a 2024 Super Service Award. AquaGuard is part of Groundworks Companies.
Employee Information: The local company employs a team of 250+ professionals.
Rating: 4.9
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Not Required
“American Crawlspace Solutions takes a ‘needs-based’ approach toward solving your crawlspace, basement, foundation, or mold problem. We won’t try to oversell you. You have a choice when it comes to who you allow into your home, and we sincerely appreciate our customers! We strive for fast, friendly service at an affordable price.” Jeremy Ross | Owner
Services Offered: American Crawlspace Solutions offers residential and commercial foundation repair; waterproofing services; sagging floor support and leveling; bowed wall repair; concrete slab leveling and lifting; and crawlspace and basement excavation. The company installs push piers, metal posts and beams, and carbon fiber straps.
Warranty: American Crawlspace Solutions offers a life-of-the-structure warranty on labor and honors manufacturers’ warranties for products installed by the company.
Company History: The local, family-owned-and-operated company was founded in 2011 by college friends John Harman and Jeremy Ross.
Employee Information: Employees drive marked vehicles, wear uniforms, and undergo drug testing.
Services Not Offered: American Crawlspace Solutions does not offer foundation installation.
4.8 out of 5
Not Required
■ All Four Seasons Garage & Entry Doors 770-513-1314 11th year as a Best Pick
• Garage door installation, replacement, and repair
• Routine garage door maintenance
• Garage door opener installation, repair, replacement, and programming
• Repair and replacement of springs, rollers, and cables
• New garage door sales and installation
• If nothing happens when you push the button for the garage door opener, first make sure the opener has power. The opener is usually plugged into a normal electrical outlet. Try plugging something else into the outlet to see if it’s working. If the outlet doesn’t have power, check the circuit breakers in the main service panel. If a breaker is flipped, try resetting it before calling a professional for help.
• A garage door spring can cause serious injury and damage when it breaks. If your garage door has a torsion spring system, the springs are housed inside a shaft or tube. This cover should prevent the springs from causing any harm if they break. Extension springs are attached to safety cables. As long as they’re properly installed, the safety cables will control the springs if they fail. This safety measure prevents damage and injury. If your garage door
has extension springs but not safety cables, have a professional install them right away.
• If your garage door falls or closes by itself or doesn’t stay closed, the door is most likely out of balance. Unbalanced garage doors often look uneven or slanted to one side. This causes the hardware on one side to wear out more quickly.
• Garage door openers tend to be a little noisy. If you hear grinding noises or anything out of the ordinary, however, call a garage door pro. Stop the garage door opener or, if you open the garage door by hand, stop attempting to open or close it.
• Regular maintenance is key to a properly and safely operating garage door. On a regular basis, visually inspect the garage door system, including the springs, cables, pulleys, rollers, and hardware for signs of damage or wear.
• Steel is one of the most popular materials for garage doors. Steel garage doors are strong and low maintenance. Other common materials include wood, aluminum, fiberglass, and vinyl. Vinyl garage doors are gaining popularity because of their durability. They’re also made with UV-resistant materials, so they’re less likely to fade from sun exposure.
The state of Georgia does not issue or require a trade license for companies in this service category. Scan for additional educational content
“We are a true family business, and we take care of our customers like they are family. We pride ourselves on our integrity, dealing honestly and fairly with our employees as well as our customers. Our goal is to ethically deliver the service and quality our customers want so they’ll tell their friends and family about us.”
Dan Watkins | Founder & Owner
Services Offered: All Four Seasons Garage & Entry Doors is a garage door installation and repair company that sells, services, and installs residential garage doors and openers. The company repairs all types and brands of garage doors and openers and encloses carports. All Four Seasons also installs wood, fiberglass, steel, and wrought iron entry doors and provides 24/7 emergency service.
Warranty: The company offers a 100 percent customer satisfaction guarantee, a lifetime warranty on new garage door exteriors, a five-year warranty on new garage door hardware, and a one-year labor warranty on new garage doors. Some doors come with lifetime warranties on all door hardware.
Company History: Dan Watkins founded the business in 1999 and is a hands-on owner.
Employee Information: Technicians are paid a flat rate and do not work on commission.
Rating: 5.0 out of 5
Trade License(s) Not Required
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
14th year as a Best Pick
11th year as a Best Pick
6th year as a Best Pick
■ Ned Stevens Gutter Cleaning 678-775-0217 3rd year as a Best Pick
COMMON GUTTER & GUTTER GUARD INSTALLATION SERVICES
• Gutter installation and replacement
• Gutter guard installation
• Downspout installation and replacement
• Specialty accessories and product options, such as ice reduction systems for gutters, downspout extenders, rain chains, splash blocks, and extended gutter and downspout diameter options
• Faulty, damaged, or improperly installed gutters can lead to basement water damage, foundation issues, soil erosion, roof leaks, fascia and soffit damage, and other problems.
• Gutters are typically sold in five-inch or sixinch sizes. Six-inch gutter troughs are usually required around steep roofs to minimize overflow during storms. Downspouts are usually two inches deep by three inches wide or three inches deep by four inches wide. Larger downspouts drain quickly and don’t clog easily.
The state of Georgia does not issue or require a trade license for companies in this service category. Scan for additional educational content ■ KTM Roofing Company, Inc.
• Correct fastener spacing and slope are key to a successful gutter installation job. Gutters should ultimately slope downward toward a downspout. If the degree of slope is too high, the gutter will overflow. If the degree of slope is too low, water won’t move through the gutter very well. Gutter fasteners should be placed relatively close together. The back of the gutter should be installed behind the existing roof flashing to prevent leaks and water damage.
• Gutter guards and covers reduce the amount of debris that collects in your gutters. Gutter guard and cover systems are typically made of a very fine metal mesh or a piece of curved, painted metal. The cover is installed over the top of the gutter trough and keeps out leaves, shingle grit, and other debris. Only rainwater enters the gutter and downspout.
“KTM Roofing Company has been raising the standard since 1984. This comes from working for others before starting my own company and believing that life is better for everyone if the work is a masterful installation by a professional staff backed by a strong company.” Chris Russell | President
Services Offered: KTM Roofing Company, Inc., installs seamless gutters and Valor gutter guards and performs all types of roofing work.
Warranty: The company offers its own No Clog Guarantee on Valor gutter protection products.
Company History: KTM opened in Atlanta in 1984.
Distinctions: KTM is a CertainTeed Select ShingleMaster, GAF Master Elite Roofing Contractor, and Carlisle Authorized Applicator. KTM received the Ludowici National Project of the Year Award for roofing the East Lake Golf Club’s historic clubhouse.
Employee Information: KTM’s sales consultants are salaried and drive company vehicles.
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Not
Comp
Best Pick Guaranteed
“At All American Renovations, we believe in enhancing your home with quality products that improve the value and appearance of your home while providing service you can trust and count on. We believe it is imperative to install products on your home just the way we would on our own homes.” Pete & Thomas Williams | Co-owners
Services Offered: All American Renovations installs and replaces gutters and covered gutter systems for residential customers. The company also specializes in complete home remodeling, additions, decks, siding, windows, and roofing. All American Renovations now offers interior renovations such as kitchens, baths, and basement build-outs.
Warranty: All American Renovations offers a one-year installation warranty and honors product warranties.
Company History: Brothers Pete and Thomas Williams founded the local, family-owned-and-operated business in 2001.
Distinctions: All American Renovations is a James Hardie Preferred Contractor and multi-year GuildQuality Guildmaster Award winner.
Services Not Offered: The company does not perform repairs and only offers full replacement services.
Minimum Job: A $1,000 job minimum is required.
Rating: 4.9 out of 5
Trade
Verified
Not Required
“AquaGuard provides peace of mind for its customers, its employees, and the communities it serves. It specializes in providing sensible and permanent solutions for waterproofing, foundation, and concrete support. AquaGuard is a Groundworks company, the nation’s leading foundation services company.” Tom DiGregorio | Founder
Services Offered: AquaGuard installs gutters, gutter covers, downspouts, and leaf screens. The company also provides basement waterproofing, crawl space repair and encapsulation, foundation repair and stabilization, and concrete lifting.
Warranty: Nationally backed, transferable warranties are offered for most products. Ask for details.
Company History: AquaGuard was founded in 1995.
Distinctions: Founder Tom DiGregorio was named the Metro Atlanta Chamber’s 2015 Business Person of the Year, and AquaGuard was named a 2019 Top 25 Small Business of the Year by the Cobb Chamber. The company won a 2024 Super Service Award. AquaGuard is part of Groundworks Companies.
Employee Information: The local company employs a team of 250+ professionals.
4.9 out of 5
License(s) Not Required
“For 60 years, Ned Stevens has been cleaning, installing, and repairing rain gutters for our great customers. We are open 7 days a week, and we work hard to ensure quality and safety while always making sure the customer is happy.”
Ned Stevens | Founder
Services Offered: Ned Stevens Gutter Cleaning provides gutter cleaning, new gutter installation, and gutter repair as well as complete power washing services, window cleaning, dryer vent cleaning, underground drain snaking, chimney cap installation, and full mosquito and tick control services. The company offers services 7 days a week and free estimates.
Warranty: All work is 100 percent guaranteed.
Company History: Ned Stevens started the company in 1965.
Employee Information: All employees receive DMV background checks, undergo extensive training in both a classroom and the field, and are subject to daily random quality-control inspections. All workers are Ned Stevens employees and are covered by full workers’ compensation and liability insurance.
Minimum Job: Ned Stevens Gutter Cleaning requires a $110 job minimum.
Rating: 4.3 out of 5
Trade
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Best Pick Reports recommends:
■ Ned Stevens Gutter Cleaning
4th year as a Best Pick Gutter Cleaning Educational Content
• Gutter cleaning
• Downspout cleaning
• Gutter repairs
• Gutter installation
• Roof cleaning
• Pressure washing
• Gutters and downspouts carry water away from your house, protecting the soil, foundation, roof, and siding. When gutters are clogged, the runoff over the gutters can erode the soil around the foundation and cause foundation and waterproofing problems.
• Don’t wait until your gutters overflow to have them cleaned. Gutters that overflow consistently for an extended period of time can lead to expensive issues, like wood rot, foundation problems, and even insect infestations and termite damage.
• Gutter cleaning should be done a minimum of twice a year. The general rule of thumb is to have the gutters cleaned in the late spring and late fall, after trees have budded out or lost all their leaves. If you have lots of trees around your house, you may need to have your gutters cleaned on a quarterly basis. It’s a good idea to check your gutters regularly all year to ensure water is flowing properly.
• Gutter covers can reduce the amount of debris that collects in your gutters. A gutter cover is a smooth piece of curved, painted metal that goes over the top of the gutter to keep out leaves and other debris. When it rains, water flows around and underneath the cover and into the gutter. Leaves and other debris fall to the ground. Gutter covers are sometimes less effective at very steep sections of the roof. The large amount of water that comes down the roof at these spots can still overshoot the gutters. Diverters can help with this. Adding a gutter cover system to your home doesn’t mean that your gutters are now completely maintenancefree. They should still be inspected periodically to make sure they aren’t leaking or deteriorating.
• For traditionally seasonal businesses like gutter cleaning, try to schedule your services during the slower times of year. You will likely have an easier time scheduling your preferred date and time.
• The heights involved make gutter cleaning dangerous. Professionals have special safety training as well as the right equipment, like ladders with levelers. Any company working at your home should be fully insured. This is especially true for gutter cleaners, since damage to property is always a possibility. Ask for proof of both workers’ compensation insurance and liability insurance.
The state of Georgia does not issue or require a trade license for companies in this service category. Scan for additional educational content
“For 60 years, Ned Stevens has been cleaning, installing, and repairing rain gutters for our great customers. We are open 7 days a week, and we work hard to ensure quality and safety while always making sure the customer is happy.”
Ned Stevens | Founder
Services Offered: Ned Stevens Gutter Cleaning provides gutter cleaning, new gutter installation, and gutter repair as well as complete power washing services, window cleaning, dryer vent cleaning, underground drain snaking, chimney cap installation, and full mosquito and tick control services. The company offers services 7 days a week and free estimates.
Warranty: All work is 100 percent guaranteed.
Company History: Ned Stevens started the company in 1965.
Employee Information: All employees receive DMV background checks, undergo extensive training in both a classroom and the field, and are subject to daily random quality-control inspections. All workers are Ned Stevens employees and are covered by full workers’ compensation and liability insurance.
Minimum Job: Ned Stevens Gutter Cleaning requires a $110 job minimum.
Rating: 4.3 out of 5
Trade License(s) Not Required
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
■ R.S. Andrews Services, Inc.
5th year as a Best Pick
Insulation Educational Content
• Fiberglass insulation
• Batt insulation
• Blown-in insulation
• Spray foam insulation
• Attic insulation
• Radiant barriers
• Crawl space insulation
• Air flow balancing
• Duct and air leak sealing
• Energy audits
• High utility bills are one sign that your home lacks sufficient insulation. If air escapes through openings, your HVAC system will work harder to heat and cool your home. Over time, this shortens the system’s lifespan and increases your energy usage (and thus your utility bills). Also watch for other signs of poor insulation, like uneven indoor temperatures and increased levels of dust around the house.
• Over time, blown-in attic insulation tends to settle. If your home is five to ten years old or older and has blown-in insulation, consider adding another six inches or so of insulation to your attic. This boost in R-value can help reduce heat gain in the summer and heat loss in the winter, which conserves energy and reduces your utility bills.
• Fiberglass is the most widely used home insulator and is also used to reduce noise transfer from room to room. Fiberglass insulation comes in precut batts, rolls, or blankets. Batts are strips specifically sized to fit between wall studs. Fiberglass rolls can be rolled out on attic floors. Blankets are common for insulating basement or crawl space ceilings.
• Foam insulation has the highest R-value of all insulation types. Foam insulation comes in both expanding and nonexpanding varieties. Nontoxic and soy versions are also available. Foam insulation is usually classified as either closed-cell or open-cell. Closed-cell foam is rigid and has a higher R-value than open-cell foam. Closed-cell foam stops moisture vapors and is highly mold resistant. This makes it good for damp areas. Open-cell foam is also efficient, but it doesn’t stop moisture the way closed-cell foam does. It is, however, less expensive.
• Spray foam is common in new construction because it can be sprayed into open cavities during the building process. Pourable foam insulation can be used in existing structures. If too much is used, however, pourable foam can crack drywall as it dries and expands. Injection foam is a popular retrofit alternative. It is injected into wall cavities via small holes and doesn’t expand during installation, which reduces the chance of drywall damage.
The state of Georgia does not issue or require a trade license for companies in this service category. Scan for additional educational content
“Since 1968, R.S. Andrews has proudly served greater Atlanta and delivered smiles to countless customers. We have expert technicians to provide you with the knowledge you need to make informed decisions about your heating, air conditioning, and plumbing needs. Customer service is our number one priority.” Dari Payrow |
President
Services Offered: R.S. Andrews installs blown-in cellulose and fiberglass insulation; performs energy audits; and provides air sealing and weatherization services. The company also offers duct sealing, HVAC service and assessments, indoor air quality products, and duct cleaning.
Warranty: R.S. Andrews offers a 100 percent customer satisfaction guarantee.
Company History: R.S. Andrews was started in 1968.
Distinctions: R.S. Andrews received the Dave Lennox 5 Year Excellence Award in 2011 and is a Lennox Premier Dealer. The company employs NADCA and North American Technician Excellence (NATE) certified technicians. R.S. Andrews is a member of the Plumbing-Heating-Cooling Contractors Association and the Plumbing & Mechanical Association of Georgia.
Employee Information: Employees are background checked and certified drug-free.
Rating: 4.9 out of 5
Trade License(s) Not Required
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
12th year as a Best Pick ■
6th year as a Best Pick
• Interior and exterior painting
• Color consultations
• Carpentry and wood repair
• Drywall repair
• Cabinet painting
• Faux and decorative finishes
• Wallpaper installation and removal
• Popcorn ceiling removal
• Garage floor painting
• Fence and deck painting and staining
• Preparation is the key to a successful paint job. Your painter should include proper prep work in their estimate for your job. Preparing an area to paint typically involves patching holes, sanding any patched areas and uneven spots, and ensuring that the entire surface is clean and dry. Exterior work should include repairing any wood rot and fixing damaged siding. Primer and paint adhere best to (and last longer on) clean, smooth surfaces, so good prep work is worth the cost.
• Choose a paint finish that fits the space being painted. Shinier finishes are durable and easy to clean. High gloss is suitable for kitchens, window trim, and doors. Semi-gloss finishes are
good for kitchens, trim, and bathrooms. Eggshell works well in dining and living spaces, and matte finishes are best for low-traffic areas such as bedrooms.
• If you can’t decide on a paint color, ask for a color consultation. Your painter might be able to help you choose a color scheme that suits your home decor. You can also buy samples of colors you like and paint swatches on the walls to see what each color looks like under different lighting conditions.
• Before you settle on an exterior paint color, check with your HOA, if you have one. There may be specific colors and paint brands you have to use. Also take the architectural style of your home into account. Some paint manufacturers offer palettes to make the color selection process easier.
• Quality matters. Cheaper paints are formulated differently from more expensive options, so they often require more coats to get the same result as higher-quality paints. The cost of paint is usually lower than the cost of labor, so cheap paint often means that the job will cost more in the end.
The state of Georgia does not issue or require a trade license for companies in this service category.
Scan for additional educational content
“Our team of professionals is here to help guide you through the process of updating and protecting your
We are the painters you can trust.” Chris Camp | Owner
Services Offered: Atlanta Painting Company offers residential interior painting, exterior painting, cabinets, brick, lime wash, decks, and gutters.
Warranty: The company offers warranties of three, five, seven, and ten years.
Company History: Atlanta Painting Company was founded in 2006 by Chris Camp to serve the metro-Atlanta area.
Employee Information: Employees of Atlanta Painting Company wear uniforms and drive marked vehicles.
Minimum Job: The company requires a minimum job of $1,000.
“We work hard to follow our jobs all the way through from the first phone call to our customer satisfaction sign-off sheet at the job’s completion. We like to put our customers in a comfort zone. We communicate clearly and often, and we do what we say we will do. We are your total exterior solution.” Irwin
Services Offered: SuperiorPRO, LLC performs residential and commercial painting, color consulting, and carpentry repair. The company also offers fiber cement and vinyl siding installation, wood, vinyl, PVC, and fiberglass window and door replacement, stucco sealing and repair, roof and gutter replacement, and insulation.
Warranty: SuperiorPRO offers a two-year labor warranty and honors Sherwin-Williams product warranties.
Company History: Irwin Weitz founded SuperiorPRO in 1998 and remains a hands-on owner.
Distinctions: The company is a James Hardie Elite Preferred Remodeler and earned a spot on Remodeling Magazine’s Top 550 list.
Services Not Offered: SuperiorPRO does not repair siding unless the repair is part of a siding project. The company also does not repair gutters.
Minimum Job: A $2,000 minimum is required.
Weitz | Founder & Owner
of
Not
14th year as a Best Pick ■ BREDA Pest
8th year as a Best Pick
• Pest control services
• Pest removal
• Pest exclusion services and repairs
• Scheduled pest treatments
• Termite protection
• Mosquito control services
• Eco-friendly options
• Disinfectant services
• Whole-house fumigation services
• Pest removal can be dangerous, so always call a professional to handle the issue. Most pest control companies are equipped to address all types of pest issues, but some specialize only in certain pests. Be sure to ask whether the company handles the specific pest you’re dealing with.
• To avoid attracting pests indoors, don’t let food, drinks, or pet food sit out overnight. Don’t keep firewood on the ground or close to your house. Instead, stack it on blocks or a concrete pad away from your foundation. Clear debris and piles of lumber from your yard, since they provide refuge for pests like termites and cockroaches. Termites need moisture to breed, so keep your gutters and downspouts clear all year. Have leaks repaired
promptly and watch for dripping outdoor faucets, puddling, or damp areas around the foundation.
• Many pest control companies take a comprehensive approach to pest problems. This means that the exterminator will use natural pesticides and humane traps or pest exclusion methods first. If needed, they will also carefully use synthetic pesticides.
• Once pests are gone, it’s important to seal their entry points so more pests don’t get in. Your exterminator will find the pest’s point of entry, identify other potential entry points, and recommend ways to keep the issue from happening again.
• Discourage mosquitoes and other outdoor pests by taking steps like dumping out standing water, caulking foundation cracks, and filling open tree holes with sand.
• Don’t use insecticides on bees and wasps. These pollinators are vital to our ecosystem. A pest pro will know how to safely and humanely control the swarm and move the nest.
Companies are required to hold a Structural Pest Control Company License issued by the Georgia Department of Agriculture. Scan for additional educational content
“All relationships are built on trust, and we never break that trust. We treat clients like family, and we spend whatever time, energy, and expertise is necessary to solve our clients’ problems, and in all cases, we stand ready to honor our money-back guarantee.” The Rocket Pest Control Team
Services Offered: Rocket Pest Control offers pest prevention, termite protection, lawn care, mosquito control, and insulation installation.
Company History: Rocket Pest Control was founded in 1998 and proudly serves Georgia, South Carolina, and Florida.
Distinctions: Rocket Pest Control is a member of the Georgia Pest Control Association.
Additional Information: Employees of the company wear uniforms and undergo background checks and drug testing before hire. The company carries natural, family- and pet-friendly products.
“We are a second-generation, family-owned company that started with one client and one employee in 1975. We’ve never merged with or acquired another company and have grown to 175+ employees and 135+ vehicles on the road daily. That growth is due to our investment in our employees, clients, and technology we use every day.” Rodger Breda | Founder
Services Offered: BREDA offers quarterly pest control, mosquito control, termite control, and wildlife services including trapping, entry point sealing, and disinfection of critter waste. The company also provides Official Georgia Wood Infestation Inspection Reports for homeowners refinancing or selling a home.
Warranty: BREDA offers transferable termite re-treatment and repair warranties, lifetime renewable warranties for wildlife control, and return visits at no charge for pest and mosquito clients still having issues.
Company History: BREDA was founded in 1975.
Distinctions: The company is certified by the Infraspection Institute in the theory and application of infrared thermal imaging equipment and is a certified installer of borate loose-fill insulation. BREDA is a member of the Georgia Pest Control Association and is the official pest control company of the Georgia Bulldogs.
Services Not Offered: BREDA does not treat bedbugs.
Rating: 4.8 out of 5
Verified Trade License(s) 98497
Verified
Verified Workers’ Comp
COMMON PLUMBING SERVICES
• General plumbing installation, replacement, maintenance, and repairs
• Plumbing remodeling services
• Water heaters
• Toilets, faucets, and fixtures
• Garbage disposals
• Drain cleaning
• Water and sewer line repair and replacement
• Septic services
• Sump pumps
• Be sure to locate the main water shutoff valve for your house. In most homes, the valve is indoors, near the water heater. Most fixtures, like sinks and toilets, also have shutoff valves in their supply lines.
• Low water pressure can signal a water line problem or sediment buildup. Test the water pressure at the faucets and remove faucet aerators to look for sediment. You should see a full swirl of water as a basin drains. If you don’t, the pipe may be blocked.
• Most drain clogs are avoidable. Cover drains with strainers or screens, and don’t pour grease down the kitchen sink. Chemical drain cleaners and clog removers are caustic and can weaken pipes over time, so try to avoid them.
• If your water heater’s temperature is set too high, hot water from the tap could scald someone. The Gas Appliance Manufacturers Association recommends that the water at your faucet be no higher than 120 to 125 degrees Fahrenheit.
• When it’s time to upgrade to new plumbing fixtures, look for ENERGY STAR-certified products that save water and reduce your overall energy consumption. Low-flow faucets, showerheads, and toilets have improved in both quality and price since they were first introduced to the marketplace.
Companies are required to hold a Master Plumber License issued by the Georgia Construction Industry Licensing Board. Scan for additional educational content
“Since 1968, R.S. Andrews has proudly served greater Atlanta and delivered smiles to countless customers. We have expert technicians to provide you with the knowledge you need to make informed decisions about your heating, air conditioning, and plumbing needs. Customer service is our number one priority.”
Payrow | President
Services Offered: R.S. Andrews installs and repairs plumbing fixtures; sewer, water, and gas lines; tankless, electric, and gas water heaters; water filtration systems; and sump, sewer, and hot water circulating pumps. Other services include 24-hour emergency service, repiping, electronic leak detection, and drain cleaning.
Warranty: R.S. Andrews offers a 30-day warranty on labor and a one-year warranty on parts.
Company History: R.S. Andrews was started in 1968.
Distinctions: R.S. Andrews is a Rinnai ACE PRO dealer. The company employs a Backflow Prevention Assembly Tester certified by the Georgia Association of Water Professionals. R.S. Andrews is a member of the Plumbing-Heating-Cooling Contractors Association and the Plumbing & Mechanical Association of Georgia.
Employee Information: Employees of the company are background checked and certified drug-free.
Services Not Offered: Septic service is not available.
4.9 out of 5
Verified Trade License(s)
“Our mission is to carry on the tradition of integrity and quality service that started in 1949 when Estes was founded. We will always strive to employ the best people and provide the most efficient, effective service and the best warranties available to our customers, including a 100 percent satisfaction guarantee on all services.” Tommy Estes | President
Services Offered: Estes provides plumbing services to residential customers, including repair and replacement of faucets and toilets, water line upgrades, water heater replacement, leak repair, clog removal, and installation of whole-house water filtration systems.
Warranty: Estes offers a variety of warranties to cover parts and labor and honors all manufacturers’ warranties, including a one-year warranty on all plumbing repairs.
Company History: Founded by N.B. Estes, the company has served Atlanta for 76 years. Estes has over 150 professionals on staff and offices located on the south and north sides of metro Atlanta.
Distinctions: Estes employs Master Plumbers and is a past winner of Contracting Business magazine’s Residential Contractor of the Year award.
Verified
4.9 out of 5
“Licensed and insured, Mr. Rooter Plumbing of Atlanta provides residential and commercial emergency and other plumbing services. With decades of experience serving Atlanta customers, Mr. Rooter is a name you can trust for all your plumbing needs. Professional, informative, on time, every time!” Sharin Kanji | Owner
Services Offered: Mr. Rooter Plumbing of Atlanta offers multiple repair and installation plumbing services, including but not limited to water heaters, toilets, drains, faucets, sewer lines, main water lines, garbage disposals, leak detection, sump pumps, sewer ejector pumps, gas lines, and more. Mr. Rooter offers recommendations and upfront pricing and asks for the customer’s approval before the work begins.
Warranty: The company offers an on-time guarantee, which states if the company is late, the dispatch fee will be waived.
Company History: Mr. Rooter Plumbing of Atlanta started in 1995.
Employee Information: Employees wear uniforms and shoe covers, drive marked vehicles, and go through extensive background checks.
Rating: 4.8 out of
“TE is an award-winning company that has served the Atlanta area for over 20 years. We value your time, so we offer same-day service, three-hour arrival windows, and a call ahead before we arrive. You can also count on written estimates and flat-rate pricing. Our technicians drive fully stocked trucks, so they are ready for any task.” Josh Brooker | Owner
Services Offered: TE provides plumbing services, including drain cleaning, whole-home repiping, water supply piping, whole-home plumbing inspections, sewer line camera inspections, and water and sewer line services. The company also repairs and replaces water heaters, bathroom fixtures, garbage disposals, pressure regulators, recirculation systems, and sewage and sump pumps. TE also offers electrical services and installs, repairs, and services all brands of heating and cooling equipment.
Warranty: The company offers a lifetime workmanship warranty on all work.
Company History: TE was established in 2003.
Employee Information: The company’s certification program requires a written test, weekly training, a background check, drug tests, and five years of experience.
Rating: 5.0 out of 5
Verified Trade License(s) MP210875
Verified General Liability Insurance
Verified
14th year as a Best Pick ■
3rd year as a Best Pick
• Roof installation and replacement
• Roof repair and maintenance
• Fascia and soffit repair
• Roof inspections
• Storm damage assessments
Roofers Educational Content
• Hire a roofing company that uses high-quality materials from name-brand manufacturers that provide product warranties. Ask the contractor to explain their procedure if stormy weather were to approach in the middle of your roofing job.
• Asphalt shingles are the most common roofing material for houses in the US, largely because they are low maintenance and easy to install. If your budget allows, opt for architectural asphalt shingles. They are heavier and more durable than standard three-tab asphalt shingles, so your roof will last longer and look better over time.
• Roof ventilation is critical. Without it, hot air will become trapped in your attic and cause your HVAC system to work overtime, among other problems. Roof replacement is the perfect time to improve inadequate ventilation. A
combination of ridge vents and soffit vents is a great, cost-effective solution.
• Most roof leaks are caused by failed or improperly installed flashing around chimneys, vent pipes, and skylights. Caulking is a temporary solution. Caulking can shrink or deteriorate over time, and once that happens, the leak will return. For a longterm fix, the flashing will need to be replaced.
• To protect your roof, try to minimize roof traffic. Contractors working on other parts of your house can damage the roof if they aren’t careful. For example, a gutter or window cleaning contractor shouldn’t use any type of nailed bracing on a pitched roof. They could accidentally nail into the roof, which increases the chances of a leak in that spot.
The state of Georgia does not issue or require a trade license for companies in this service category. Scan for additional educational content ■
• Normal house settling can make shingles look wavy. You may also see waves if new shingles were installed over existing shingles, which goes against best practices for re-roofing. Rotted decking can also cause a wavy look, as can asphalt shingles that haven’t fully bonded. Damaged decking must be replaced. Time and warm weather will fix waves caused by shingles that haven’t fully adhered.
“KTM Roofing Company has been raising the standard since 1984. This comes from working for others before starting my own company and believing that life is better for everyone if the work is a masterful installation by a professional staff backed by a strong company.” Chris Russell | President
Services Offered: KTM Roofing Company, Inc., offers roof replacement and repair, flat roof sealed systems, seamless gutters, and Valor gutter guards. The company specializes in installing and repairing specialty roofs such as tile, slate, and wood shake roofs.
Warranty: KTM offers a written, twelve-year, transferable workmanship warranty along with the manufacturer’s warranty on roof replacements as well as two- and five-year warranties on repairs. Commercial sealed systems include a 20-year, no-dollar-limit warranty.
Company History: The company started in 1984.
Distinctions: KTM is a CertainTeed Select ShingleMaster, GAF Master Elite Roofing Contractor, and Carlisle Authorized Applicator. KTM received the Ludowici National Project of the Year Award for roofing the East Lake Golf Club’s historic clubhouse.
Employee Information: KTM’s sales consultants are salaried and drive company vehicles.
“Our job is to educate, not to sell. Your trust, along with our ability to respond quickly and properly execute the jobs we face, allows NBS to consistently meet your needs. Our goal is to exceed our customers’ short- and long-term needs, as well as their expectations.”
Bryan Clark | Owner
& CEO
Services Offered: NBS Roofing, Inc. provides a range of roofing services for residential customers, specializing in roof replacements in various materials. The company also offers roof repairs, gutter replacements, siding replacements, and more. Video roof inspections and estimates are free.
Warranty: NBS offers a five-year workmanship warranty on residential roof replacements along with additional manufacturers’ warranties based on the company’s Preferred Vendor status.
Company History: The company was established in 2001.
Distinctions: NBS Roofing, Inc. is an Owens Corning Preferred Contractor, a Brava Preferred Contractor, a CertainTeed ShingleMaster, and a Cobb Association of Realtors member. NBS was named a Regional Winner in the Roofing Contractors category in the Georgia Business Journal’s 2023 Best of Georgia contest. Company owner Wally Walkup runs All for His Glory Ministries.
Verified
Verified
4.9 out of 5
Not Required
9th year as a Best Pick
6th year as a Best Pick
2nd year as a Best Pick
Siding Educational Content
• Siding installation
• Siding replacement and repair
• Vinyl and insulated vinyl siding
• Fiber cement siding
• Engineered wood siding
• Cedar siding
• Exterior home remodeling and renovation
• Signs that you need to replace your siding include warped planks, rotten areas, holes, bubbling paint, and persistent mold or mildew growth. If the deterioration is limited to a small area, you may be able to have only that spot repaired. If more than a few planks are failing, opt for all new siding.
• Siding replacement is a great opportunity to boost your home’s energy efficiency and curb appeal. While you’re deciding on the type of siding you want, think about color schemes, too. Some siding products are painted during manufacturing, while others are painted after installation.
• Find out if your homeowners’ association has restrictions on siding materials, styles, and colors. The homeowners’ association may also have guidelines about remodeling projects that you and the contractor will need to follow.
• Siding replacement jobs last approximately one to two weeks. Exterior painting, if needed, typically takes two to four days. Before the siding job begins, remove art and wall hangings from interior walls and move furniture toward the center of the room.
• With proper installation and maintenance, most siding products will last decades. Some materials, like brick or stone, can last the life of the structure. Fiber cement, composite, and vinyl siding are easy to maintain and typically need only an annual rinse to remove dirt and grime.
• Request estimates from several contractors, but don’t make your decision only on price. Hire an experienced contractor that uses reliable products and offers robust warranties.
The state of Georgia does not issue or require a trade license for companies in this service category. Scan for additional educational content
“You can count on the team at Siding Depot to satisfy all of your siding, painting, and roofing needs quickly and efficiently. We know how much quality means to you, and we work hard to give you the absolute best on every job. We are ready to serve you with an experienced team of professionals.” CEO
Services Offered: Siding Depot is a full-service exterior contractor that offers full siding replacement of various types of lap, panel, shingle, and vertical siding for residential and commercial customers. Siding Depot also provides roof, window, and gutter installation as well as exterior painting services.
Warranty: Siding Depot provides written product warranties as well as labor warranties.
Company History: The local company was founded in 2015.
Distinctions: Siding Depot is a James Hardie Preferred Remodeler.
Employee Information: Employees drive marked vehicles. The company does not hire subcontractors.
Additional Information: Siding Depot carries Timberline, SherwinWilliams, and Valspar products.
Services Not Offered: The company does not offer partial siding replacement.
4.7
Not
“We work hard to follow our jobs all the way through from the first phone call to our customer satisfaction sign-off sheet at the job’s completion. We like to put our customers in a comfort zone. We communicate clearly and often, and we do what we say we will do. We are your total exterior solution.” Irwin Weitz | Founder & Owner
Services Offered: SuperiorPRO, LLC installs fiber cement and vinyl siding. The company also offers interior and exterior painting, window replacement, stucco sealing and repair, roof replacement, gutter replacement, and insulation.
Warranty: SuperiorPRO provides a lifetime labor warranty and honors manufacturers’ product warranties.
Company History: Irwin Weitz founded SuperiorPRO in 1998 and remains a hands-on owner.
Distinctions: The company is a James Hardie Elite Preferred Remodeler and earned a spot on Remodeling Magazine’s Top 550 list.
Additional Information: The company offers products from a variety of brands.
Services Not Offered: SuperiorPRO does not repair siding unless the repair is part of a siding project. The company also does not repair gutters.
Minimum Job: A $2,000 minimum is required.
4.4 out of 5
Not Required
“At All American Renovations, we believe in enhancing your home with quality products that improve the value and appearance of your home while providing service you can trust and count on. We believe it is imperative to install products on your home just the way we would on our own homes.” Pete & Thomas Williams | Co-owners
Services Offered: All American Renovations specializes in siding installation and replacement for residential customers. Additional services include whole-home interior and exterior remodeling, home additions, decks, windows, roofing, gutters, and gutter cover systems.
Warranty: All American Renovations offers a 30-year workmanship warranty and a 30-year non-prorated manufacturer’s warranty provided by James Hardie.
Company History: Brothers Pete and Thomas Williams founded the local, family-owned-and-operated business in 2001.
Distinctions: All American Renovations is a James Hardie Preferred Contractor and multi-year GuildQuality Guildmaster Award winner.
4.9 out of 5
Trade License(s) Not Required
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
9th year as a Best Pick
• Tree pruning and trimming
• Tree removal
• Cabling and bracing
• Root fertilization
• Stump grinding
• Insect and disease control
• Tree planting
• Tree care consultations
• Tree health and risk assessments
• Tree disease diagnosis and treatment plans
• Never allow anyone to climb your trees with climbing spikes unless the tree is being completely removed. Climbing spikes create wounds that can expose the tree to fatal disease and insect attacks.
• Consult a professional arborist prior to starting construction activities around trees. Most of a tree’s feeding roots are in the top six to eight inches of the soil and extend beyond the canopy spread. This means that the root system is easy to damage accidentally during projects that involve soil grading or digging, like sprinkler system installation or sewer line work.
• Mulching over a tree’s root system conserves soil moisture, but it’s important that the tree’s roots still be able to breathe. The mulch layer should be
only three to four inches thick. Too much mulch inhibits oxygen availability for the roots and can cause more harm than good.
• Tree topping, or cutting off the top of the tree, is a common practice, but tree care experts do not recommend it. Crown reduction is a healthier, safer option. This technique involves removing specific branches at or near the treetop. While tree topping can easily kill the tree, crown reduction is far less damaging. Experts recommend removing no more than a quarter of a tree’s branches at one time.
• Know your local ordinances before having a tree removed. Tree removal sometimes requires a permit or formal approval. A reputable tree company will check the local ordinances before starting any projects around your home.
• Mushroom growth on or around your trees is a sign of trunk or root decay. Decay weakens a tree and makes it more likely to fall or split. If the problem is caught early, an arborist may be able to save the tree.
• If you feel that a neighbor’s tree is at risk of falling on your house or property, you can ask them to remove it. To protect yourself, make this request via certified letter so you have documentation.
The state of Georgia does not issue or require a trade license for companies in this service category.
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“As an ISA Certified Arborist, I ensure that 770-Tree-Guy delivers the highest quality of tree care or removal and completes it in accordance with proper arboricultural standards. With cranes, lifts, turf-friendly equipment, knowledgeable staff, and affordable prices, we are the last ‘tree guy’ you will ever need.” Aaron
Capannelli | Owner
Services Offered: 770-Tree-Guy provides residential and commercial tree services, including removal, pruning, bracing, stump grinding, cabling, trimming, tree health maintenance, lightning protection, and deadwood removal. The company also offers consultations and emergency service.
Warranty: 770-Tree-Guy offers a 100 percent customer satisfaction guarantee.
Company History: The local company was established in 2010.
Distinctions: 770-Tree-Guy is a member of the Georgia Arborist Association. Owner Aaron Capannelli is an International Society of Arboriculture (ISA) Certified Arborist and holds an ISA Tree Risk Assessment Qualification (TRAQ).
Employee Information: Employees wear uniforms, drive marked vehicles, and undergo drug testing.
Minimum Job: A $600 minimum is required.
Rating: 4.2 out of 5
Trade License(s) Not Required
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
11th year as a Best Pick | Drainage & Injection Specialist
4th year as a Best Pick | Drainage, Encapsulation & Mold Remediation
• Basement waterproofing
• Foundation waterproofing
• Moisture and humidity control systems
• Interior and exterior drainage systems
• Crawl space sealing
• Basement and crawl space water problems are usually caused by hydrostatic pressure. This means that water in the soil pushes against the walls or floor of the basement or crawl space. Eventually, water leaks into the space. Hydrostatic pressure can be caused by poor grading, defective or clogged gutters, and failed footing drains. A high “false” water table can also cause hydrostatic pressure. This happens when the water table is higher than your foundation.
• The fix for a water intrusion issue often involves a few systems and tools. One of the first steps is to check that the gutters and downspouts are clear of debris and installed correctly. Any foundation cracks should be sealed. Porous cement block walls and mortar joints are especially susceptible to leakage. Sealing and waterproofing these elements will help prevent ongoing issues.
• Your waterproofing contractor may also recommend a drainage system. Drainage systems can be installed around the exterior or interior perimeter of your house. In either case, the project involves a lot of digging. Interior drainage system installation usually means that the basement floor will be dug up. Fortunately, waterproofing experts know how to do this efficiently while minimizing the mess.
• If the primary cause of your water intrusion problems is foundation cracks, your contractor might recommend the injection method as a fix. This method seals cracks in a house foundation with an epoxy or polyurethane material. Once the entire crack is full of epoxy or polyurethane, the repair is complete. This solution doesn’t work for every case, but a waterproofing contractor can tell you whether injection will work for your situation.
• Sump pumps are common additions to waterproofing and drainage systems. If your system includes a sump pump, have it inspected and maintained annually. Remember that sump pumps do not work without a power source. If you have frequent power outages, ask your contractor about a battery-backup sump pump.
The state of Georgia does not issue or require a trade license for companies in this service category.
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“AquaGuard provides peace of mind for its customers, its employees, and the communities it serves. It specializes in providing sensible and permanent solutions for waterproofing, foundation, and concrete support. AquaGuard is a Groundworks company, the nation’s leading foundation services company.” Tom DiGregorio | Founder
Services Offered: AquaGuard provides customized basement waterproofing and crawl space repair solutions with a variety of drainage, encapsulation, sump pump, and dehumidification products and systems. The company also offers foundation and concrete repair and gutter installation.
Warranty: Nationally backed, transferable warranties are offered for most products. Ask for details.
Company History: AquaGuard was founded in 1995.
Distinctions: Founder Tom DiGregorio was named the Metro Atlanta Chamber’s 2015 Business Person of the Year, and AquaGuard was named a 2019 Top 25 Small Business of the Year by the Cobb Chamber of Commerce. The company won a 2024 Super Service Award. AquaGuard is part of Groundworks Companies.
Employee Information: The local company employs a team of 250+ professionals.
4.9 out of
“American Crawlspace Solutions takes a ‘needs-based’ approach toward solving your crawlspace, basement, foundation, or mold problem. We won’t try to oversell you. You have a choice when it comes to who you allow into your home, and we sincerely appreciate our customers! We strive for fast, friendly service at an affordable price.” Jeremy Ross | Owner
Services Offered: American Crawlspace Solutions provides basement and crawl space waterproofing and installs sump pumps, French drains, drainage systems, and slab drains for residential and commercial customers. The company also offers foundation repair, concrete slab leveling and lifting, downspout extension, crawl space encapsulation, soda blasting, mold remediation, and foam injection for cracked basement wall leaks.
Warranty: American Crawlspace Solutions offers a life-of-the-structure warranty on labor and honors manufacturers’ warranties for products installed by the company.
Company History: The local, family-owned-and-operated company was founded in 2011 by college friends John Harman and Jeremy Ross.
Employee Information: Employees drive marked vehicles, wear uniforms, and undergo drug testing.
4.8 out of 5
Not Required Verified
7th year as a Best Pick
■
5th year as a Best Pick
• Wildlife removal
• Wildlife management
• Exclusion services and repairs
• Humane removal and control of birds, rats, squirrels, snakes, bats, opossums, raccoons, skunks, coyotes, foxes, gophers, and more
• Dead animal removal
• Space deodorization
• Insulation removal and replacement
• General pest control
• Wildlife removal can be dangerous, so don’t try to take care of the problem by yourself. Wild animals enter your home looking for shelter and safety, and they don’t take kindly to being removed from a cozy hiding place. They may bite or scratch out of fear. Always call a professional to handle the issue. Wildlife removal specialists have training and special equipment to safely and humanely remove nuisance animals without putting themselves or others at risk.
• Reputable wildlife removal companies use humane methods of animal control. In most cases, nuisance wildlife is captured using humane live traps. Once the animal is captured, state
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regulations largely dictate the next steps. In some cases, the animal must be released in the same area in which it was captured. In others, the animal may be relocated a certain distance away.
• Once the animal has been removed, it is important to seal the entry points they used so more pests do not enter the home. These exclusion repairs are essential to resolving the problem. Your technician will do a thorough inspection to determine the pest’s point of entry, identify other potential points of entry, and recommend methods to prevent re-entry of other unwanted pests in the future.
• Exclusion work often includes tasks like installing a chimney cap, sealing gaps at the fascia, and patching siding holes. Sealing gaps around vents and pipes is also a common exclusion repair. To finish up the exclusion work, trim any tree limbs overhanging your roof. Also prune shrubs that grow too close to the house. If you have bird feeders in your yard, move them as far away from your house as possible. Birds are beautiful and fun to watch, but avoid giving them reasons to get close to your house.
The state of Georgia does not issue or require a trade license for companies in this service category.
“We are a second-generation, family-owned company that started with one client and one employee in 1975. We’ve never merged with or acquired another company and have grown to 175+ employees and 135+ vehicles on the road daily. That growth is due to our investment in our employees, clients, and technology we use every day.” Rodger Breda | Founder
Services Offered: BREDA Pest Management offers wildlife removal services including trapping, entry point sealing, and disinfection of critter waste. The company also offers quarterly pest control, mosquito control, and termite control. BREDA provides Official Georgia Wood Infestation Inspection Reports for homeowners refinancing or selling a home.
Warranty: BREDA offers lifetime renewable warranties for wildlife control.
Company History: BREDA was founded in 1975.
Distinctions: The company is certified by the Infraspection Institute in the theory and application of infrared thermal imaging equipment. BREDA is also a certified installer of borate loose-fill insulation, which is a pest control insulation that can only be installed by licensed professionals. The company is a member of the Georgia Pest Control Association and is the official pest control company of the Georgia Bulldogs.
“Satisfying homeowners for over 40 years, Critter Control resolves nuisance wildlife problems. We strive to provide the highest quality of customer service while ensuring you and your family’s safety. Our services focus on getting rid of nuisance wildlife, repairing damage, then keeping them from re-entering your home or business.” Company Representative
Services Offered: Critter Control handles nuisance wildlife that includes, but is not limited to, flying and gray squirrels, raccoons, opossums, rats, mice, armadillos, snakes, bats, birds, moles, beavers, and skunks. In addition, the company treats for bees, yellow jackets, wasps, and hornets. Critter Control performs safe and humane removal of animals and wildlife, preventative recurring services, insulation replacement, dead animal removal, and exclusion services.
Company History: With over 100 offices in the US and Canada, Critter Control is the nation’s leading wildlife control company and has been resolving wildlife issues for customers for over 40 years.
Employee Information: Employees must pass background checks and drug tests. The company’s technicians wear uniforms and drive marked vehicles.
Services Not Offered: The company does not provide services for domestic animals, termites, or bedbugs.
Trade
Verified
Verified
of 5
Not Required
■ SuperiorPRO, LLC
7th year as a Best Pick
• Door installation and replacement
• Window installation and replacement
• Energy-efficient windows and doors
• Impact or storm windows and doors
• Vinyl, fiberglass, steel, aluminum, wood, and engineered wood windows
• Sliding glass, patio, and French doors
• Entryway and interior doors
• Wood, insulated steel, and fiberglass doors
• Nearly one-third of all residential energy loss occurs through windows and doors. The worst culprits are old windows, which are often drafty and lack insulation. Doors that are not well insulated can also let heated or cooled air out of the house. The windows and doors on today’s market are more effective than ever at keeping heated air from escaping during winter and cooled air from doing the same in the summer. If one of your home improvement goals is lowering your energy costs, replacing old windows and doors is smart.
• Adding weather stripping or caulking around windows and doors has a big impact on drafts and energy conservation. Adding plastic insulating film to windows can also help with heat transfer issues.
• Multi-pane windows are more expensive than single-pane windows, but the energy savings over time typically outweighs the extra cost. The insulating gas, usually argon or krypton, that fills the space between the glass panes reduces the amount of heat transferred through the window.
• Different coatings applied to the glass pane during manufacturing can further reduce the amount of heat transferred through the glass. Low-emissivity (or Low-E) glass is manufactured with a very thin coating that reflects infrared light and UV rays from the sun. Low-E windows help keep your house cool in the summer.
• Fiberglass doors and windows are popular because of their durability, ease of maintenance, and energy efficiency. Wood doors and windows are elegant and classic, but they need regular maintenance to prevent rot, warping, and deterioration.
• Installing windows and doors is a difficult job that is best left to the experts. Windows and doors must be installed square, level, and load-free or they will be drafty. Having a capable and qualified contractor matters when the windows and doors are installed as well as in the future. Years after the installation, a reputable contractor will likely still be in business if you need service.
The state of Georgia does not issue or require a trade license for companies in this service category. Scan for additional educational content
“In business since 1998, SuperiorPRO has always focused on providing customers with quality craftsmanship, superior service, and the highest-quality installations per manufacturers’ recommended techniques. With the SuperiorPRO advantage, you get the job done right the first time!” Irwin
Weitz | Founder & Owner
Services Offered: SuperiorPRO, LLC offers wood, vinyl, PVC, and fiberglass window and door replacement. The company also offers interior and exterior painting, fiber cement and vinyl siding installation, stucco sealing and repair, roof replacement, gutter replacement, and insulation.
Warranty: The company offers craftsmanship warranties and honors all manufacturers’ warranties.
Company History: Irwin Weitz founded SuperiorPRO in 1998 and remains a hands-on owner.
Distinctions: SuperiorPRO is a James Hardie Elite Preferred Remodeler and earned a spot on Remodeling Magazine’s Top 550 list.
Additional Information: The company offers products from a variety of brands, including Sherwin-Williams, James Hardie, and Atlas.
Services Not Offered: SuperiorPRO does not repair windows or replace glass.
Rating: 4.4 out of 5
Trade License(s) Not Required
Verified General Liability Insurance
Verified Workers’ Comp
Best Pick Guaranteed
“I have used Best Pick Reports a couple of times, and everyone has been great.”
• Best Pick Reports, LLC, is a free reference for local homeowners that has informed home service buying decisions since 1997.
• Our mission is to create meaningful connections between service-based businesses and consumers by recognizing the best local providers and sharing these names with homeowners via free, easy to use, and trustworthy resources.
• We track businesses across dozens of home service categories and showcase Certified Best Pick companies in our semiannual report, which is posted online and mailed to homes in metropolitan communities across the nation.
• Our qualification process incorporates annual review analysis to ensure every Best Pick company maintains a high quality of workmanship and customer service.
• Our report features companies that have consistently received positive reviews from their customers, so you can be confident that they’ve been vetted by homeowners like you. We also verify that companies in our guide hold proper licenses and insurance.
• Companies cannot buy a good rating; they must earn it by having many satisfied customers and good reviews. Our extensive research makes us the most reliable resource for finding reputable home service companies.
• We know we’re not the only organization that rates home service providers. So what makes us different? In short, it’s our commitment to identifying the best companies through ongoing, verifiable research.
• We rely on a combination of customer surveys, Google reviews, proper insurance and licenses, and company financial data to inform our ratings.
• We’ve spent over 25 years refining the way we do research so that our ratings remain exceptionally reliable.
• Another way we’re different: companies cannot buy their way into our report. We do not sell advertising space, improved ratings, or better placement in our report; instead, companies are listed in order based on their longevity as a Certified Best Pick company.
• Inclusion is by invitation alone, and that invitation is extended only if a company has met our strict qualifying criteria.
• In the same way that homeowners benefit from Best Pick Reports, qualifying companies also benefit from the promotion, which creates a win-win environment for the company and potential customer.
• Most participating companies pay a fee each time they receive a new customer from Best Pick Reports, though some companies instead pay a percent of the completed job amount. These payments cover the cost of our vetting process and allow us to distribute our publication at no cost to homeowners.
• For each Best Pick Reports publication, we conduct independent consumer satisfaction surveys every year with homeowners who had firsthand experience with home service providers. If needed, we also analyze Google reviews.
• Our internal surveying is an independent process conducted through our own phone surveying platform or through our sister research company GuildQuality, an industry leader in consumer satisfaction surveying.
• We develop a company’s rating according to the survey and review data we have about that company spanning the past three years; the company’s financial standing; and proper insurance and licenses, which we verify through the issuing bodies.
• Every Best Pick company must maintain extremely high satisfaction rates. At least 80 percent of a company’s customer responses through in-house surveying must be positive (on a scale of 1-5, a positive experience is a rating of 4 or 5). If Google reviews are referenced, the company must have an overall 4.0 or greater rating over the past three years.
• Once the research process is complete, companies excelling in each category have the option of participating in the Best Pick program, authorizing us to include their name in our semiannual publication and on our website.
• Companies new to Best Pick Reports must meet our qualification standards and have a minimum of one year of service in the book area or a strong franchise history.
• Companies must maintain the same satisfaction rates every year after qualifying to continue their inclusion in the Best Pick program.
• The exact review count spanning the last three years of review data for each company can be found to the left of the company’s profile on bestpickreports.com.
• When we list a company as a Best Pick, we absolutely believe it to be the case, and that belief is continuously confirmed by the enormously positive experiences that homeowners report.
• The Best Pick Guarantee provides homeowners with security and confidence when hiring Best Pick companies, which are the best of the best; however, we also know that no company is perfect.
• In the event that the work of a Best Pick company is unsatisfactory, the Best Pick Guarantee gives registered homeowners the ability to seek remediation in the form of additional service to resolve the issue and, when appropriate, financial restitution.
• Throughout the remediation process, we will act as third-party mediator, advocating for a satisfactory solution for all parties. In the event that an issue requires monetary reimbursement, we will determine the amount and the method of the guarantee payment, up to $2,500.
• To register and see full terms and conditions, please visit bestpickreports.com/guarantee.
• Prior to publication, we verify general liability insurance and, when required by the state, workers’ compensation insurance for all Best Pick companies.
• We also verify trade licenses required by the state by referring directly to the appropriate state authority.
• If a company does not have the proper licenses or insurance, it is not eligible to be a Best Pick participant—even if its reviews justify such designation.
• If you complete a customer satisfaction survey, your responses may appear on the company’s public profile.
• Names are listed in a first name, last initial format.
• We will not share your specific survey response information or contact information with any party outside of the company for which you completed a survey without your consent or unless directed to do so by a court of law.
• There are many reasons why a company may not be listed in our report. It is possible the company did not receive a good rating, does not conduct a considerable amount of business in the geographic area, or chose not to participate in the Best Pick program.
• We may also not be familiar with all companies in a metro area and would be happy to consider a nomination. If you would like to nominate your favorite service provider, please visit bestpickreports.com/ nominate-a-company.
• If a specific category is not listed in Best Pick Reports, you can visit our blog at bestpickreports.com/blog to learn about various home projects, tips on hiring a contractor, and more.
Prices that seem too good to be true usually are. Some companies that offer “great deals” provide low-quality work or use substandard materials, while others engage in questionable business practices like tax dodging or working without insurance. Some companies will raise the price or add items after the homeowner commits to the project.
Be wary of a company selling door to door. Some contractors have well-rehearsed, door-to-door scams designed to quickly separate you from your money. They travel from city to city preying on unsuspecting homeowners; unfortunately, many of these scam artists target elderly residents. Reputable contractors rely more on referrals than door-to-door sales.
Resist high-pressure sales. Some companies offer “today only” incentives to encourage you to make a quick decision. Avoid companies practicing this high-pressure sales technique. If a company tries to force you to make a decision before you can do your homework, they probably do not want you to inspect them too closely.
Avoid moonlighters. A moonlighter is an employee who steals a customer from his or her employer. Moonlighters are not as concerned about their reputations as established companies may be. Furthermore, to offer a lower price, the moonlighter often avoids such things as insurance, taxes, licenses, and other overhead.
Check for licenses and insurance. Research the company to make sure that they have the required trade licenses and insurance for their line of work. Never rely on a company for insurance or license verification; instead contact the issuing authority directly to ensure validity. Licenses and insurance can expire at any time, so verify this information before making a hiring decision.
Make sure you’re on the same page with the contractor. All project details and verbal commitments should be in writing before signing a contract. Reliable companies use written contracts to clarify terms and set mutual expectations.
Only compare apples to apples. Educate yourself about the quality of what you are buying, or taking the lowest price may cost you more in the end. Some companies knowingly deliver low quality at a low price. In sales calls, these companies do not stress the low quality as much as a low price. Always get the details in writing when comparing companies.
Avoid business on a handshake. If a company representative or contractor claims his or her handshake is as good as a contract, keep looking. Reputable companies that sell large-ticket items and services insist on contracts.
Avoid paying for everything up front. If you make a large, up-front cash payment to a company that promptly goes out of business or skips town, you will lose that money. If an up-front payment is unavoidable, consider charging the payment to a credit card. Your credit card company may allow you to dispute the charge if services are not rendered.
Be wary of the vocal minority. The small percentage of customers who submit online reviews tends to skew to extremes. You will typically find reviews that provide overwhelming praise for the company or a harsh recounting of the homeowner’s experience. The validity of these reviews is not in question, but the two extremes are not truly representative of a company’s overall performance.
Never open an account in your name for a contractor. Some individuals or contractors request an account at a local store in the homeowner’s name to allow the contractor to charge the homeowner’s materials directly to this account. If a contractor’s credit is not good enough to open an account, you should probably stay away.
Never make the final payment until you are completely happy. Contractors could be much less interested in making you happy after they have been paid in full. Some less-reputable individuals will present many seemingly plausible reasons why you should pay them now instead of waiting until the end of the project. Do not be pressured into paying early.
Thoroughly check references. Before hiring a contractor for a major project such as remodeling, interview a few of the company’s references. When talking with references, ask questions about quality, schedule adherence, cleanup, communication, and disagreement resolution. For an accurate idea of the company’s overall performance, check more than one reference.
Request lien releases. A lien is a claim made against a homeowner’s property by an individual or company that has supplied labor or materials and has not been paid. A subcontractor can legally place a lien on your property if the general contractor fails to pay him or her. To avoid a lien on your house, make the receipt of lien releases from the contractor and all subcontractors a condition of payment.
Avoid cash payments. Some contractors and service providers demand cash payments or offer substantial discounts for cash payments to avoid bounced checks and garnished wages. Cash payments are hard to track, but checks and other non-cash payment forms leave a paper trail, which is very useful if you ever need to prove you actually paid a bill.
Spring clean like a pro to get ready for sunshine and warm weather.
Carpet fibers hold on to oil and allergens, so it’s important to get high-traffic rooms professionally cleaned at least once a year.
A properly mowed lawn will create healthier, denser grass and fewer weeds.
Inspect the roof from both the inside and outside to check for evidence of leaks and missing or damaged shingles.
Clean out junk and debris from house and yard
Clean carpets and upholstery
Clean air ducts
Check air filters for cleaning or replacement
Set ceiling fan blades to run counterclockwise
Scalp lawn
Aerate lawn, fertilize cool-season grass, and apply pre-emergent herbicide
Mow lawn at least once a week
Inspect for termites
Check roof for leaks and damaged shingles
Clean gutters and downspouts
Start up sprinkler system and pool
Clean outside structures such as awnings, walkways, and storage sheds
Wash windows
Clean HVAC condenser
Disclaimer: If you live in an area that experiences extremely warm or cold temperatures, consult with a local Best Pick for customized home maintenance suggestions.
Keep your home comfortable and your backyard ready for impromptu parties.
Most turf grasses require three-fourths to one inch of water per week to stay green and grow normally.
Preventative tree pruning reduces wind resistance, which may decrease limb loss during heavy storms.
Pressure washing extends the life of outdoor features and keeps your home’s exterior looking its best.
Lubricate garage door and check door alignment
Inspect basement or crawl space for leaks, standing water, and mold
Check plumbing for leaks, rust, and damaged pipes
Drain and refill water heater
Check air filters for cleaning or replacement
Test smoke and carbon monoxide detectors
Test GFCI outlets
Clean refrigerator coils
Fertilize warm-season grass
Water lawn an average of one inch of water per week
Mow lawn every seven to ten days
Inspect trees for dead branches as well as pest and disease issues
Pressure wash siding and fence
Touch up paint
Restain or reseal deck
Disclaimer: If you live in an area that experiences extremely warm or cold temperatures, consult with a local Best Pick for customized home maintenance suggestions.
Get your home ready for chilly evenings and falling leaves.
The chimney and hearth area must be clean and unblocked to function properly and safely.
Running fans clockwise at a low speed will recirculate any warm air that rises up toward the ceiling.
Consider installing gutter guards or screens to keep debris from becoming a problem as leaves begin to fall.
Inspect and clean fireplace and chimney
Pest-proof home in anticipation of colder weather
Inspect and clean furnace
Check air filters for cleaning or replacement
Set ceiling fan blades to run clockwise
Check insulation levels in attic and basement or crawl space
Organize closets and garage
Seed lawn, fertilize cool-season grass, and apply pre-emergent herbicide
Check windows and doors for gaps; caulk or weatherstrip as needed
Prune trees and remove dead branches
Check roof for missing, loose, or damaged shingles
Clean gutters and downspouts
Wash windows
Shut down pool and sprinkler system
Remove leaves from and clean outside structures such as awnings, walkways, and storage sheds
Disclaimer: If you live in an area that experiences extremely warm or cold temperatures, consult with a local Best Pick for customized home maintenance suggestions.
A little work now will help you stay safe and warm until springtime returns.
Carbon monoxide can only be detected by monitors; it is odorless, tasteless, and colorless.
Frozen pipes can burst and create significant water damage as they thaw.
Concrete and foundation cracks can worsen through the winter freeze/thaw cycles. Keep a careful eye on them and call an expert for help.
Lubricate garage door and check door alignment
Check bathrooms and basements for mold and moisture
Check air filters for cleaning or replacement
Inspect electrical system
Test smoke and carbon monoxide detectors
Clean refrigerator coils
Make sure family members know winter storm plan
Insulate exposed pipes and spigots
Check for cracks in driveway, home foundation, and patio
Check for leaning trees near home
Inspect landscaping and prepare for spring
Inspect fence and replace loose or rotten boards as well as rusty or worn gate hardware
Disclaimer: If you live in an area that experiences extremely warm or cold temperatures, consult with a local Best Pick for customized home maintenance suggestions.
The majority of our Best Pick companies are identified through our due diligence research. We also accept nominations from homeowners and companies. All companies must qualify through our rigorous vetting process to be awarded the Best Pick status and invited to the Best Pick program. A company cannot buy its way in. Because of our qualification method and invitation-only certification process, you can be confident that every Best Pick has been rated as exceptional in quality and customer service.
We develop a company’s rating based on review and survey data; the company’s financial standing; and proper licenses and insurance. Every Best Pick company must maintain extremely high satisfaction rates. At least 80 percent of a company’s customer responses through in-house surveying must be positive (on a scale of 1-5, a positive experience is a rating of 4 or 5). If Google reviews are referenced, the company must have an overall 4.0 or greater rating over the past three years. Only qualified companies are invited into the Best Pick program.
To send Best Pick Reports to the areas that our companies service, we obtain basic homeowner information like name and address from publicly available sources such as county records and property data providers, similar to how sites like whitepages. com or zillow.com obtain data. We
take your privacy very seriously and will never share or sell this data.
The rigorous nature of our qualification process means that many companies do not qualify. Since all Best Pick companies must requalify each year, it is also possible for a company to lose its Best Pick status if it fails to meet our standards during our annual qualification cycle.
A particular company may not be listed in Best Pick Reports for a variety of reasons. It is possible the company did not receive a good rating, does not conduct a considerable amount of business in the geographic area, does not have the required insurance and licenses, or chose not to participate in the Best Pick program. Additionally, we may not be familiar with every company in a market, in which case we’d be happy to consider a nomination.
Companies that meet our requirements have the option of participating in the Best Pick program. Those that choose to participate receive the designation and authorize us to include their name in our semiannual publication and on our website. These companies pay a fee that covers the cost of our qualification research and allows us to distribute our publication at no cost to homeowners. Companies cannot buy their way in. Participation in the Best Pick program is by invitation only and is completely voluntary.
We’ve been matching top-quality companies with homeowners since 1997, and our research shows that the Best Pick companies we recommend have extremely high satisfaction rates from their customers. Through Best Pick Reports, you can also access useful information on home repairs and home service companies, so you can be educated when reaching out to companies for your next project.
All Best Pick companies are covered by our Best Pick Guarantee. Register for free at bestpickreports.com/guarantee, and we will step in and mediate a solution if you have any problems with the quality of work provided by your Best Pick. If no agreeable solution can be achieved, we will refund your purchase up to $2,500. Read full terms at bestpickreports.com/terms.
To ensure we’re matching homeowners in our service areas with Best Pick companies, we use tracking numbers in our publications. Also, when you call a company from our book, website, or app, the company will know that you’re calling through Best Pick Reports due to this unique number.
HOW
Phone: 877-906-7575
Fax: 404-355-7896
Mail: 225 Ottley Dr NE #200 Atlanta, GA 30324
Email: helpdesk@bestpickreports.com
Henry Counties
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Phone: 877-906-7575
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Best Pick Reports is a free, annual guide that features independently qualified and recommended local home service providers. With Best Pick Reports, you receive free, objective, third-party data that enables you to identify top-quality companies servicing your neighborhood.
For more information, please visit www.bestpickreports.com
Our sister company GuildQuality is the building and home improvement industry’s leader in third-party customer satisfaction surveying. For each Best Pick Reports publication, GuildQuality conducts extensive consumer satisfaction research to review home service providers, and we use the data collected to provide testimonials and objective, third-party ratings of companies in dozens of categories.
For more information, please visit www.guildquality.com.
Our parent company, EverCommerce, is the nation’s leading service commerce platform, supporting the success of B2B technology and service companies as well as the tens of thousands of home improvement businesses they serve across the country.
For more information, please visit www.evercommerce.com
Best Pick Reports Staff
Operations
Christopher Brady
Lauren Barron
Patrick Recchia
Ryan LaMotte
Latasha Roberson
Production
Bekah Goudy
Cate Lightburn
Research & Qualification
Amber Davis
Brittany Mahaffey
Malone Walker
Editors
Julia Mann
Designer
Omar Ghuzlan
Your Service Team
Customer Experience
Sarah Blackington
Victoria Cheshire
Account Managers
Adam Greene
Amanda McClellan
Brandy Coble
Kaley Whitenton
Rachel Bowers
Homeowner Support
Bria Claiborne
877-906-7575
helpdesk@bestpickreports.com
