Illinois: Chicago Metro | Five Star Rated

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Discover our five points of quality

Five Star Rated is different from the average home services guide. We do the research for you and focus on the truly important things you need to feel confident in your selection. Each Five Star Rated company is measured against our five points of quality, and only those who meet our qualification standards earn the privilege of being listed in this guidebook.

Quality you can count on

Homeowners in your local area have consistently chosen the highly rated companies featured here as among the very best in their respective service categories.

1,000,000+

500+

Homeowners Served 17+ Years in Service

Certified Pros Nationwide

State Corporation Search

We confirm that all selected companies structured as S Corporations, C Corporations, or Limited Liability Companies have a current and active record in compliance with the state. The one exception would be sole proprietorships not required to register with the state.

Business Credit Reports

We generate a credit report on every new company considered for participation. We look for basic but critical company information including but not limited to bankruptcy history, liens or judgments history, a credit history score, and charting histories, which may indicate the level of operational stability of the company.

Professional Trade and/or State Licenses

We verify that each company listed is licensed per state requirements for the trade they are practicing business in. In some states, a license is not needed unless the contractor is working in two or more fields as defined by the state.

State-Required Insurance

All featured companies must carry General Liability and Workers’ Compensation Insurance as required by the state.

Customer Reviews

We quality-check every company’s performance with their customers by conducting in-house customer satisfaction surveying or analyzing their prior three years of Google reviews. Companies can use our survey feedback to learn about their performance.

ABC Plumbing,

847-604-0372

Comfort Masters Service Experts

847-350-1828

On the Mark Heating & Air

847-773-0706

Air Blue Heating and Cooling, Inc.

847-595-1994

847-282-0905

847-595-1972

847-752-4650

U.S.

847-787-7105

ABC Plumbing, Sewer, Heating, Cooling & Electric

847-616-2666

Ravinia Plumbing, Sewer, Heating & Electric

847-905-1601

847-766-0922

Illinois Garage Door Repair

847-616-9193

US Garage Door Repair 224-334-3385

847-773-0685 LeafFilter Gutter Protection 847-447-6026

847-201-4181

ABC Plumbing, Sewer, Heating, Cooling & Electric 847-604-0423

S and J Plumbing 847-979-9495

Legendary Service Heating, Plumbing and Cooling 224-509-3074

Ravinia Plumbing, Sewer, Heating & Electric 847-220-6244

J

847-773-0676

Power Home Remodeling 847-221-6167

A&D Home Improvement 847-979-9506

Olson Windows, Doors, Siding & Roofing 847-393-8058

Infinity Exteriors 847-850-1133

ABC Plumbing, Sewer, Heating, Cooling & Electric 847-604-0434

Legendary Service Heating, Plumbing and Cooling 847-450-6120

Table of Contents

Siding Installation

J & K Home Improvement & Restoration

847-773-0681

Power Home Remodeling

847-221-6337

Chicagoland Builders, Inc.

847-616-8337

Olson Windows, Doors, Siding & Roofing

847-884-1807

Critter Control

847-901-3545 Window &

J & K Home Improvement & Restoration

847-773-0684

Power Home Remodeling

847-221-6360

Opal Enterprises Windows & Siding Company 847-787-7116

Chicagoland Builders, Inc.

847-616-8346

Window Nation

847-752-4748

My Window Washing

847-604-0348

Sparkle Window and Gutter Cleaning

847-773-0286

Air Conditioning & Heating Contractors

Licensing Requirements:

The state of Illinois does not issue or require a trade license for companies in this service category. Cities in Illinois may require local licensing for specialty work.

Top 5 Tips for Consumers:

Common Services & Products Provided:

• Air conditioning and heating services

• Equipment repair and replacement

• System troubleshooting

• Refrigerant recharging or refilling

• HVAC system and equipment installation

• Maintenance agreements (typically for two maintenance visits per year, spring and fall)

• Thermostats

• Furnaces

• Humidifiers and dehumidifiers

1. Maintenance is key to ensuring that your system does not fail at a crucial time of year, when temperatures are very hot or cold. Ask if the company offers maintenance plans, and if so, find out what is included. Typically, an HVAC maintenance plan includes two maintenance appointments per year, one in the spring and one in the fall. There are often additional perks and services in the plan as well.

2. Programmable thermostats can help you save money on your energy bill. If no one is home during the day, thermostats can be set to automatically adjust the temperature to use less energy while the house is empty.

3. The right HVAC system size is key to efficiently cooling and heating your home.

4. Inquire about how the company handles billing. Can you pay online, over the phone, or by check?

5. Ask for information regarding the warranties offered by the company on the services they offer, including both repair and installation work. Get all warranty information in writing.

5 Reasons to Hire a Five Star Rated Member:

1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

Category Air Conditioning & Heating Contractors

Company Commentary

“When it comes to your furnace or air conditioner, we’re the company to call for fast, reliable service and installation, 24 hours a day, 7 days a week. When you trust the experts at ABC Plumbing, Sewer, Heating, Cooling & Electric, you can Consider It Done, just like thousands of homeowners have every year since 1948.”

Matthew Schroll, Manager

Products & Services Provided

Residential heating and air conditioning services for all brands of equipment

Replacement equipment sales and installation

Geothermal products, heat pumps, high-efficiency upgrades, electric and gas furnaces, and hybrid heat systems

Employees are background checked and drug tested. We do not service oil furnaces, chillers, or refrigeration units.

Warranties & Guarantees

Depending on the job, ABC offers warranties that range from 30 days to the product’s lifetime.

Company Information

Year Established: 1948

Company History: Serves 350,000+ homeowners and has 450+ employees

Company Commentary

“Comfort Masters Service Experts was founded with the determination to provide customers with excellent heating and cooling services. We are dedicated to the community and to providing top-of-the-line products and services to the Chicago area.”

Chris Cozzi, General Manager

Products & Services Provided 24-hour emergency service

Residential and commercial service, repair, and replacement of all brands

Heat pumps

Furnace installation and repair

Indoor air quality service

Duct repair and installation

Scheduled maintenance plans

Warranties & Guarantees

Written 100% satisfaction guarantee

24-hour service, every day

All manufacturers’ warranties honored

Extended equipment warranties

Company Information

Year Established: 1969

Company History: Serves

Category Air Conditioning & Heating Contractors

Company Commentary

“Hey, we’re homeowners too, so we get how overwhelming it can be to call a service provider when something isn’t working right. With so many HVAC companies out there, you deserve one that treats you like family and cares about your comfort and safety. That’s exactly what we do. Our team is dedicated to honesty and integrity, offering fair pricing, quality workmanship, licensed technicians, and friendly service. We look forward to working with you to find the best and most comfortable solutions for you and your family.”

Mark Portuese, Owner

Products & Services Provided

Residential and light commercial service, repair, and installation

Services for heat pumps, air conditioners, and furnaces

Indoor air quality products and services

Ductwork repairs and modifications

FREE estimates on new equipment

Financing available

We do not service boilers, chillers, or refrigeration units.

Warranties & Guarantees

Honest and upfront pricing

Customer satisfaction guarantee

Company Commentary

“Air Blue Heating & Cooling, Inc. is a full-service HVAC company with over 30 years of experience, serving the Chicago metro area and surrounding suburbs since 2006. Fully licensed and certified, we prioritize excellent customer service, quality products, professional workmanship, and fair pricing. Our commitment to customer satisfaction reflects our core values and dedication to putting you, the customer, first.”

Konrad Rybak, Operations Manager

Products & Services Provided

Residential heating and cooling; residential and commercial boiler maintenance and installation; commercial roof top units; indoor air quality units; duct cleaning; geothermal; Aeroseal; water heaters; cost-saving maintenance plans; financing; free estimates; and 24/7 emergency service

Warranties & Guarantees

If you are not happy, we are not happy guarantee; 100% satisfaction guarantee; all manufacturers’ warranties honored; members receive double parts warranty up to 2 years; extended parts-and-labor warranty on installed equipment* *Some exclusions apply

Company Information

Year Established: 2006

Company Information Year Established: 2008

Company History: Serves 4,000+ homeowners and has 10+ employees

Insurance

General Liability & Workers’ Compensation

Awards & Memberships

Over 700 5-star reviews

North American Technician Excellence (NATE) certified technician

2024 Daily Herald Readers’ Choice Nominee

A+ Rated and Accredited with the BBB Member of Hoffman Estates Chamber of Commerce and Industry

Company History: Serves 20,000+ homeowners and has 28 employees Insurance

General Liability & Workers’ Compensation

Awards & Memberships

2021, 2022, and 2023 Super Service Award; BBB A+ Rated and Accredited; Carrier Factory Authorized Dealer and 2019 and 2023 President’s Award winner; Nicor Gas Trade Ally and ComEd Heat Pump Trained Contractor; over 400 Google reviews with an overall company rating of 4.8 stars; Certified Aeroseal Dealer; NATE-certified technician on staff; HomeAdvisor Top Rated and Elite Service Professional

Legendary Service Heating, Plumbing and Cooling

Company Commentary

“Our main focus when coming out to your home is to identify and resolve issues in YOUR home, so that we can provide you with the options to correct them for your home’s safety and family’s comfort. We will never cut corners on any repair options given. Our team can explain complex issues in many different ways for YOU to understand and be able to make an educated decision on your solution. We offer multiple options for every repair needed. We offer easy-use online scheduling, where you can pick the time and date for arrival. 100% satisfaction guaranteed.”

Sean Bucci, Owner

Products & Services Provided

Air conditioning and heating maintenance, repair, and replacement

Smart thermostats; air quality services; plumbing services; and sewer and drain services

Warranties & Guarantees

Lifetime workmanship warranty

We match manufacturer warranties for customers with an active maintenance agreement HVAC equipment: 12-year parts-and-labor warranty with an active maintenance agreement

100% satisfaction guarantee 24-hour in-home maintenance service

Company Information Year Established: 2009

Company History: Serves 1,500+ homeowners and has 5 employees

Insurance

General Liability & Workers’ Compensation

Awards & Memberships

HomeAdvisor Top Rated and Elite Service Professional; HomeAdvisor Screened and Approved; Google 5-star rating

24/7 Emergency Service

Employees Background Checked

Financing Available

Free Estimates Five Star Guarantee

SCAN QR CODE OR CALL 847-282-0905 TO GET SCHEDULED NOW Top Company Features

Expert Tip

Look Beyond Basic Reviews: When researching contractors, focus on detailed feedback rather than just star ratings. At Five Star Rated, we’ve done the research for you by analyzing the past 3 years of customer reviews for all companies.

Licensing Requirements:

Appliance Repair

Category

The state of Illinois does not issue or require a trade license for companies in this service category.

Common Services & Products Provided:

• Repair and installation of most common household appliances, including refrigerators; freezers; ice makers; gas and electric ranges, stoves, and ovens; induction cooktops; microwave ovens; dishwashers; garbage disposals; trash compactors; and clothes washers and dryers

• Factory-certified services

• Preventative maintenance

5 Reasons to Hire a Five Star Rated Member:

Top 5 Tips for Consumers:

1. The refrigerator temperature should be set between 35 to 37 degrees Fahrenheit and the freezer temperature should be set to 0 degrees Fahrenheit. Change refrigerator water filters per the manufacturer’s recommendations.

2. Hot water is essential for clean and dry dishes. Low water temperatures can be one reason dishes are not getting all the way clean. When you load the dishwasher, make sure no dishes or cutlery will prevent the spray arm from turning.

3. Turn on cold water and the disposal before putting food into it. Food should be completely ground up and flushed out before the disposal is turned off. Feeding the disposal a large amount of waste too fast can clog pipes, so feed large amounts slowly or throw it in the trash.

4. Oven breakdowns can occur during the cleaning cycle, so avoid using the self-clean function on an oven immediately prior to a big event.

5. Rubber-backed mats can cause unbalanced washing machine loads, and the rubber backing can break down and separate, clogging hoses, pumps, filters, and valves.

1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

Company Commentary

“At UltraFix Appliance Repair, we guarantee the high professionalism and quality of experienced technicians who can make a thorough diagnostic and repair. The technology used at UltraFix is the most advanced, and our technicians are there for you at the first call. We are here to provide you an exceptional service.”

Aydin Amiraslanov, Owner

Products & Services Provided

Maintenance and repair services for all major brands of residential and commercial appliances: Refrigerators, freezers, and ice makers

Wine coolers

Electric and gas ovens and stoves

Cooktops

Dishwashers

Washing machines

Dryers

Minimum labor charge of $135 UltraFix does not service small, handheld appliances.

Warranties & Guarantees

30-day warranty on labor

90-day warranty on parts

Up to a 1-year warranty on refrigerator sealed system repair

Company Information Year Established: 2019

Company History: Serves 10,000+ homeowners and has 10+ employees

Insurance

General Liability & Workers’ Compensation

Awards & Memberships

Certified Best Pick

Expert Tip

Prepare for Service Calls: Clear a path to the work area, gather maintenance records, and ensure someone over 18 is present. Having key information ready helps technicians diagnose issues quickly.

Licensing Requirements:

The state of Illinois does not issue or require a trade license for companies in this service category. Cities in Illinois may require local licensing for specialty work.

Top 5 Tips for Consumers:

1. When talking to a contractor about your project, explain in detail what work you want done. If you are not sure what you want, ask the contractor for suggestions or ask if you can look at a portfolio of other bathroom remodeling projects they have worked on.

Common Services & Products Provided:

• Bathtub and shower conversion services

• One-day bathroom remodeling services

• Design services

• Shower and tub replacement

• Cabinet installation

• Tile installation

• Countertop installation

• Fixture installation

5 Reasons to Hire a Five Star Rated Member:

2. Request detailed, written specifications when asking bathtub and shower conversion contractors for estimates. This will help you and the contractor avoid confusion about what is expected and what is included in the cost of the job.

3. If changes to the scope of the project occur as work progresses, get written documentation on changes, cost, and time.

4. While each project’s unique requirements will determine the construction steps needed, common bathroom remodeling steps include demolition, structural carpentry work, roughing out utilities, and installing drywall.

5. When choosing a bathtub and shower conversion contractor, consider the company’s experience, craftsmanship quality, grade of materials offered, warranty options, and scope of work in their proposal.

1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

Jacuzzi Bath Remodel of Chicagoland

Category Bathtub & Shower Conversions

Jacuzzi Bath Remodel of Chicagoland

Company Commentary

“Jacuzzi Bath Remodel of Chicagoland is the expert at one-day bath renovations, specializing in shower replacements, beautiful Jacuzzi tubs, and fixtures. Our most popular project is converting old and not-so-safe bathtubs into modern, low-threshold walk-in showers. We have a great team, and we’re here to help!”

Buddy Miller, Operations Manager

Products & Services Provided

Tub-to-shower conversions

Jacuzzi bath and shower systems

Walk-in showers

Services available for the shower and bath area only

Warranties & Guarantees

One-year limited warranty on fixtures and accessories

Lifetime warranty on Jacuzzi shower and bath systems

Company Information

Year Established: 2009

Company History: The company is part of the Leaf Home family of home enhancement service providers.

Insurance

General Liability & Workers’ Compensation

Awards & Memberships

Parent company Leaf Home was ranked second on Qualified Remodeler’s Top 500 list in 2022

Licensing Requirements:

The state of Illinois does not issue or require a trade license for companies in this service category.

Top 5 Tips for Consumers:

1. Carpet cleaning frequency depends on various factors, including level of foot traffic and presence or absence of pets. Scheduling carpet cleaning at least every nine to twelve months is recommended.

Common Services & Products Provided:

• Carpet cleaning

• Upholstery cleaning

• Rug cleaning

• Carpet repair

• Carpet stretching

• Stain removal

• Odor removal and control

• Fabric and fiber protection

• Drapery cleaning and freshening

• Hard-surface floor cleaning, buffing, and sealing

2. To keep your carpets clean between professional cleanings, use a vacuum cleaner with a HEPA filter, place walk-off mats at your home’s entrances, and regularly change your HVAC filter so less dust circulates and settles in carpets.

3. Pet accidents are most effectively cleaned by a professional carpet and upholstery cleaning company. As a short-term fix, you can use a mixture of one part white vinegar to two parts water. Lightly spray the area with the mixture and use a white colorfast towel to blot the area. Continue the process until the smell is reduced.

4. If your wall-to-wall carpet has bumps and wrinkles, ask your carpet cleaning professional about restretching services.

5. Make sure to mention all problem spots and stains you want cleaned so the contractor can provide an accurate estimate.

5 Reasons to Hire a Five Star Rated Member:

1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

Category

Company Commentary

“My Carpet Cleaning serves Chicagoland residents and businesses with world-class carpet, upholstery, and tile cleaning and a further extended list of services. Based in Northbrook, we have more than 20 years of experience cleaning impossible carpet stains, restoring well-worn rugs and tiles, and making your home or office feel new and fresh once more!”

Products & Services Provided

Carpet cleaning

Upholstery cleaning

Tile cleaning

Stain remover

Area rug cleaning

Warranties & Guarantees

100% satisfaction guarantee

Money-back guarantee

Company Information Year Established: 2002

Company History: Serves 5,000+ homeowners and has 5 employees

Insurance

General Liability & Workers’ Compensation

Awards & Memberships Five Star Rated member

Eco-Friendly

Employees Background Checked Five Star Guarantee

QR CODE OR CALL 847-603-2220 TO GET SCHEDULED NOW

Expert Tip

Document System History: Keep a log of when problems started, any patterns you’ve observed, and previous repairs. Detailed information helps technicians understand your system’s full context.

Licensing Requirements:

Concrete Leveling & Raising

Category

The state of Illinois does not issue or require a trade license for companies in this service category. Cities in Illinois may require local licensing for specialty work.

Top 5 Tips for Consumers:

1. Signs of sunken concrete issues include sinking concrete steps or sidewalks; cracked, bumpy, and uneven driveways or patios; cracking and sinking sections of slabs; washout of soils under concrete slabs; and repeated cracking of concrete slabs.

Common Services & Products Provided:

• Concrete leveling and raising for driveways, sidewalks, walkways, patios, steps, and foundations

• Polyurethane foam lifting

• Slabjacking

• Mudjacking

• Foundation repair

• Foundation stabilization

• Piering

• Crawl space encapsulation and waterproofing

• Basement waterproofing systems

• Foundation drainage systems

5 Reasons to Hire a Five Star Rated Member:

2. The processes for raising concrete by mudjacking or polyurethane injection are similar. Holes are drilled into the concrete slab, mud material or polyurethane foam is pumped under the slab, and the voids under the slab are filled, which raises the slab. The drill holes are patched with a concrete mixture to complete the process.

3. With the ability to cure in minutes, polyurethane allows for swift lifting and stabilization.

4. Uneven exterior concrete slabs should be repaired for many reasons, including convenience and safety. An even concrete slab is very important if you plan to build anything on your slab or lay down any type of outdoor tile.

5. Once the concrete has been repaired, address the underlying causes of the sinking. Drainage issues and improper land grading can lead to recurring problems.

1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

Category Concrete Leveling & Raising

Company Commentary

“CRC is the only contractor in Illinois with state-of-the-art technology used to raise concrete slabs with calibrated concrete slurry, which will guarantee a long-lasting and environmentally responsible solution. Our motto is ‘Make it Better’, and that is what we strive for with every project.”

Products & Services Provided

CRC Concrete Raising & Repair provides concrete raising, stabilizing, and void filling services to residential, commercial, industrial, and community association customers in the Chicago metropolitan and Northern Illinois area at one-half to one-third the cost of concrete replacement. The CRC Way is a process that uses a premium Portland cement slurry to raise slabs and fill voids beneath them. This process results in a repair that is impervious to water, and therefore a more permanent fix. The slurry is pumped under pressure into small holes drilled through concrete slabs and displaces air pockets, water or watersaturated materials; fills all void areas under the slab; raises the slab; and leaves a firm, permanent subgrade. Our slurry was designed to handle a greater load capacity than the average clay soil, and yet have a lesser density than regular concrete. We also offer exterior caulking and foundation crack repair.

Warranties & Guarantees

Four-year warranty on concrete raising Life-of-the-structure warranty on foundation crack repairs

Company Information

Year Established: 2004

Company History: Serves 1,000+ homeowners and has 20 employees

Insurance

General Liability & Workers’ Compensation

Awards & Memberships

CAI member, Illinois chapter; Certified Best Pick; BBB A+ Rated

Company Commentary

“We’ve been a local, family-owned business since 1957, and we continue to grow our business one satisfied customer at a time. We have a full line of interior and exterior methods that enable us to select the most practical and permanent solution for your unique situation. We don’t believe in offering a one-size-fits-all solution.”

Matthew Stock, President

Products & Services Provided

Basement waterproofing services

Foundation crack repair

Interior drain tile systems

Exterior waterproof membranes

Primary and backup sump pumps

Basement egress windows

Crawl space encapsulation

Window well covers and drains

Yard drainage

Humidity control

Concrete raising

Structural foundation repairs, including carbon fiber, wall bracing, wall straightening, and piering

Warranties & Guarantees

100% customer satisfaction guarantee

Company Information

Year Established: 1957

Company

General Liability & Workers’ Compensation

Awards & Memberships

Certified Best Pick

A+ Rated and Accredited with the BBB

Torch Award winner for Marketplace Ethics

Licensing Requirements:

The state of Illinois does not issue or require a trade license for companies in this service category. Cities in Illinois may require local licensing for specialty work.

Top 5 Tips for Consumers:

1. Always call a licensed and insured professional electrician to perform electrical repairs. Electrical work requires specialized knowledge and tools to avoid injury to yourself or damage to your home.

Common Services & Products Provided:

• Electrical equipment installation, replacement, and repair

• Troubleshooting

• Maintenance

• Whole-house surge protection

• Generator installation

• Outlet, switch, and fan installation

• Lighting installation

• Electrical panel replacements and upgrades

• Safety inspections

5 Reasons to Hire a Five Star Rated Member:

2. If you own an older home, you may want an electrician to examine your system to catch any safety issues. Your electrical system may not be properly grounded, for instance, or you may need a larger main panel.

3. If your breakers trip frequently, outlets emit a burning odor or strange noises, or lights flicker at random, call an electrician to take a look for underlying issues.

4. The US Fire Administration recommends testing your smoke detectors once a month, replacing the batteries once a year, and replacing smoke detector units every ten years or when they no longer function when tested.

5. Ask your electrical contractor about standby generators if you live in an area that commonly experiences storms or power outages or if someone in your home relies on medical equipment.

1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

ElectricalCategoryContractors

Company Commentary

“ABC is the company you can count on to get the job done. Whether it’s adding outlets or fixing your lights, our certified, drug-screened, and background-checked technicians are ready to service your home in a professional and timely manner. With one call to ABC, you can Consider It Done.”

Matthew Schroll, Manager

Products & Services Provided

Residential electrical services

Installation of ceiling fans, recessed lighting, outlets, switches, generators, whole-house surge protection Service panel upgrades

Pool, spa, and appliance hookups

Other repair and installation services

Employees are background checked and drug tested.

Warranties & Guarantees

Depending on the job, ABC offers warranties that range from 30 days to the product’s lifetime.

Company Information

Year Established: 1948

Company History: Serves 350,000+ homeowners and has 450+ employees

Company Commentary

“Our customers have trusted us since 1928. We are known for safe and reliable work. Our electricians are courteous, they have a minimum of 8,000 hours of on-the-job training, and they do not consider a job finished until they clean up. We are all drug tested and background checked for your peace of mind.”

Products & Services Provided

General residential electrical repairs and maintenance Panel upgrades

Installation and rewiring services for outlets, switches, standby generator systems, recessed and track lighting, kitchen appliance outlets, computer and data wiring, and smart home wiring

Complete sewer, drain, plumbing, and HVAC services

Warranties & Guarantees

Honors manufacturers’ warranties

Product warranties range from 30 days to lifetime, depending on the job

Company Information

Year Established: 1928

Company History: Serves 250,000+ homeowners and has 15 employees

General Liability & Workers’ Compensation

Awards & Memberships

A+ Rated and Accredited with the BBB Best of Houzz Service Award 2022

Multi-year Carrier President’s Award winner

Factory-Authorized Carrier Dealer

Perfect Home Services

Company Commentary

“When you need a trusted HVAC contractor, plumber, or electrician in the Chicago suburbs, count on Perfect Home Services. Our licensed technicians serve Cook, DuPage, Kane, Will, Kendall, Lake, and DeKalb counties, offering expert installations, repairs, and maintenance for plumbing, heating, cooling, and electrical needs. From same-day service to energy-efficient upgrades, the Perfect Team delivers solutions to keep your home running smoothly.”

Perfect Home Services Team

Products & Services Provided

Outlets, switches, dimmers, lighting, and wiring

Ceiling fans, exhaust fans, and attic fans

Generators

Whole-house surge protection

Smoke and carbon monoxide detectors

EV charging stations

Service panel upgrades

Emergency service

Services not offered: Commercial work Service fees vary by division and are waived if the customer proceeds with the job. VIP members do not incur a service fee.

Warranties & Guarantees

Ten-year parts-and-labor warranty on installations

Company Information Year Established: 1992

Company History: The local company has been serving the community for over 30 years.

Insurance General Liability & Workers’ Compensation

Awards & Memberships

Certified Best Pick

Expert Tip

Foundation Repair & Basement Waterproofing

Licensing Requirements:

The state of Illinois does not issue or require a trade license for companies in this service category. Cities in Illinois may require local licensing for specialty work.

Top 5 Tips for Consumers:

1. Signs of foundation damage include vertical and horizontal cracks in foundation walls, drywall cracks near doors and windows, unlevel floors, windows or doors sticking, cracks in exterior brick veneer, settled or uneven basement floors, and cracks in garage slabs.

Common Services & Products Provided:

• Foundation repair

• Pier systems

• Wall anchor systems

• Basement waterproofing

• Crawl space repair and encapsulation

• Moisture control service

• Humidity control systems

• Foundation drainage systems

• Concrete lifting

5 Reasons to Hire a Five Star Rated Member:

2. The following conditions can cause foundations to settle, crack, and bow: extremely dry weather, which causes the soil to shrink and contract; and wet weather, which causes the soil to expand and create pressure.

3. All foundation repair, moisture, and waterproofing problems should be addressed before selling a home. If left unresolved, they can severely limit your ability to sell your home.

4. If you discover a water intrusion issue somewhere in your home, it should be addressed as soon as possible. Typically, the problem will not get better and most likely will get worse and more expensive over time.

5. Mold, mildew, and allergens are a concern in basements. Moisture and dampness issues must be fixed before remediation can begin.

1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

Company Commentary

Category Foundation Repair & Basement Waterproofing

“We’ve been a local, family-owned business since 1957, and we continue to grow our business one satisfied customer at a time. We have a full line of interior and exterior methods that enable us to select the most practical and permanent solution for your unique situation. We don’t believe in offering a one-size-fits-all solution.”

Matthew Stock, President

Products & Services Provided

Comprehensive structural foundation repair services

Foundation underpinning

Wall straightening and stabilization

Steel push pier, helical pier, and carbon fiber product installation to stabilize bowed or cracked walls

Basement waterproofing

Concrete raising

Water management solutions

Warranties & Guarantees

Various written transferable warranties with no service charge

Company Information

Year Established: 1957

Company History: Serves 400,000+ homeowners and has 200+ employees

& Memberships Certified Best Pick A+ Rated and Accredited with the BBB

Torch Award winner for Marketplace Ethics

Garage Door Repair & Services

Licensing Requirements:

The state of Illinois does not issue or require a trade license for companies in this service category. Cities in Illinois may require local licensing for specialty work.

Top 5 Tips for Consumers:

1. Garage door systems include either torsion or extension springs above the garage door. If a spring breaks, the door is no longer properly supported and can be difficult or impossible to lift. Working with garage door springs is very dangerous and should only be done by experts.

Common Services & Products Provided:

• Garage door installation, replacement, and repair

• Routine garage door maintenance

• Garage door opener installation, repair, replacement, and programming

• Repair and replacement of springs, rollers, and cables

• New garage door sales and installation

• Electric gates and openers

2. Garage door components and products can vary greatly. Learn about the performance differences of various options, and look for value rather than the lowest price.

3. If you hear grinding noises when using your garage door, you should stop the garage door opener or stop attempting to open or close it, if operating by hand. Call a professional garage door repair company to investigate.

4. Regular maintenance is key to a properly and safely operating garage door. On a regular basis, visually inspect the garage door system, including the springs, cables, pulleys, rollers, and hardware for signs of damage or wear.

5. Steel is one of the most popular materials for garage doors, but other options include wood, aluminum, fiberglass, and vinyl.

5 Reasons to Hire a Five Star Rated Member:

1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

Category Garage Door Repair & Services

North Shore Garage Doors

Company Commentary

“We’re committed to being the best in class by always putting the customer first. With the highest-quality products, experienced technicians, and knowledgeable staff, our goal is to deliver the best customer experience in our industry. With multiple locations across Chicago, we will always be here for our customers. Give us a call today.”

Will Santiago, Owner

Products & Services Provided

Garage door installation

Garage door opener installation

Garage renovation

Same-day service calls on repairs to most brands of existing doors and openers

Traditional steel doors

Carriage-style doors

Free in-home estimates

Warranties & Guarantees

Manufacturers’ warranties honored on all new services provided Lifetime warranty on motors and openers provided by LiftMaster Lifetime parts-and-labor warranty on springs for new doors

Company Information

Established: 2001

Company History: Serves 500+ homeowners and has 5+ employees

Liability & Workers’ Compensation

Awards & Memberships A+ Rated and Accredited with the BBB

Company Commentary

“IGDR Company was created with a main purpose in mind; to build a highly respected brand name that provides 100% satisfaction every single time. We always aim for the best possible garage door service, and hundreds of positive customer reviews can confirm our professional, hard work.”

Stan Lee, Owner

Products & Services Provided

Garage door repair

Garage door maintenance

New garage door installation (C.H.I., Clopay, and more)

Opener replacement (Chamberlain, LiftMaster, Craftsman, and more)

Spring replacement

Cable replacement and repair

Garage door off-track repair

Warranties & Guarantees

Three- to five-year warranty on labor and materials

Company Information

Year Established: 2006

Company History: Serves 12,000+ homeowners and has 10 employees

& Workers’ Compensation

Awards & Memberships

Accredited with the BBB since 2017

BBB Complaint Free Award 2018

Super Service Award 2019

People Love Us on Yelp award 2020

Certified Best Pick since 2020

Category Garage Door Repair & Services

Company Commentary

“US Garage Door Repair is a reliable, local, and trusted garage door service company. Our company was founded in 2011 with one small goal laying ahead: to satisfy every customer to the fullest possible extent!”

Alex Parker, Owner

Products & Services Provided

Garage door and opener repair, installation, and replacement

Spring repair and replacement

Cables, rollers, and tracks

Door panels

Weather strips

Remotes and keypads

Garage door sensors

Garage door system maintenance

24-hour emergency service

Free estimates

Products from major brands, such as LiftMaster, Genie, Craftsman, Clopay, Haas, and more

Warranties & Guarantees

One year to lifetime parts warranties

One- to five-year labor warranties

Company Information Year Established: 2011

Company History: The company is local and family owned.

Insurance

General Liability & Workers’ Compensation

Awards & Memberships

International Door Association (IDA) member

Certified Best Pick

Family Owned & Operated • Employees Drive Marked Vehicles • Employees Background Checked Five Star Guarantee

Licensing Requirements:

The state of Illinois does not issue or require a trade license for companies in this service category. Cities in Illinois may require local licensing for specialty work.

Top 5 Tips for Consumers:

1. Gutters and downspouts direct water away from your home, protecting the soil, foundation, roof, and siding. Faulty, damaged, or improperly installed gutters can lead to basement water damage, foundation issues, soil erosion, roof leaks, fascia and soffit damage, and other problems.

Common Services & Products Provided:

• Gutter installation and replacement

• Gutter cover installation

• Gutter guard installation

• Downspout installation and replacement

• Specialty accessories and product options, such as ice reduction systems for gutters, downspout extenders, rain chains, splash blocks, and extended gutter and downspout diameter options

2. When gutters are clogged, the rainwater runoff over the gutters can cause soil erosion around the foundation of the home and contribute to potential foundation and waterproofing problems.

3. Standard gutters that have no gutter cover system installed can sag or pull away from the roof due to the weight from clogs and debris buildup.

4. Don’t wait until you have overflowing gutters or water intrusion to have your gutters replaced or repaired or to have gutter covers installed. This can lead to expensive repairs, most notably wood rot repair, house foundation issues, and possible termite damage.

5. Gutters come in different shapes and sizes. K-style is the most common gutter shape, and box gutters and half-round gutters are also available. Typically, gutters come in five- and six-inch sizes.

5 Reasons to Hire a Five Star Rated Member:

1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

Leafguard Chicago

Company Commentary

“We strive to deliver a legendary, hassle-free customer experience by providing you with a superior product that gives you peace of mind, protects your home, and keeps you off of ladders. We educate homeowners on different gutter protection options and why Leafguard provides superior results.”

Jason Steingart, Marketing Director

Products & Services Provided

Leafguard Chicago installs the patented Leafguard gutter system for residential customers.

Warranties & Guarantees

Lifetime clog-free guarantee* on the Leafguard gutter system

*Guaranteed not to clog for as long as you own your home, or the company will clean the gutters for free.

Company Information

Year Established: 1966

Company History: Serves 7,000+ homeowners and has 10+ employees

Company Commentary

“We’ve been protecting homeowners from costly water damage for over 20 years. Our award-winning, patented 3-piece micromesh gutter protection system is designed to accept and pull away water without collecting debris. With LeafFilter, your gutters are clog-free, guaranteed. We back our guarantee with a lifetime warranty offering peace of mind and best-in-class customer service.”

Chris Counahan, President of LeafFilter

Products & Services Provided

Gutter installation

Gutter guard installation

Gutter evaluations

Warranties & Guarantees

Lifetime transferable warranty

Company Information Year Established: 2006

Company History: Serves 100,000+ homeowners and has 10,000+ employees

Awards & Memberships

A+ Rated and Accredited with the BBB

Best of HomeAdvisor 2021

Best Company’s 2023 Companies to Watch

Best Company’s 2023 Sustainability Award winner Consumers

Advocate 2023 Top Ranked Gutter Guards

Great Place To Work-Certified Company

2023 Qualified Remodeler Top 500 list: ranked #2

2023 Qualified Remodeler HIP 200 list: ranked #1

2023 Inc. Best in Business honoree

2024 Inc. Regionals: Midwest list of the fastest-growing private companies in America

2024 Top Workplaces USA Today Award

Licensing Requirements:

The state of Illinois does not issue or require a trade license for companies in this service category. Cities in Illinois may require local licensing for specialty work.

Top 5 Tips for Consumers:

1. For masonry, stone, and brick repairs, hire a masonry repair specialist. Don’t expect a handyman to fully understand or properly address cosmetic or structural problems with your brick wall, arch, or fireplace. Hire a professional, experienced mason.

Common Services & Products Provided:

• Brick repair

• Masonry repair

• Stone repair

• Fireplace and chimney repair

• Crack repair

• Repointing

• Expansion joints

• Concrete chimney cap replacement

• Brick and stone retaining wall construction

• Brick and stone patio and walkway construction

2. Masonry work is usually supported by a concrete foundation that was designed and built by a different contractor. If the concrete cracks, settles, or shifts, so will the brick work, at no fault of the brick mason.

3. To prevent cracks in masonry resulting from foundation settling, your masonry repair contractor can cut vertical expansion joins through the brick in various locations along the wall.

4. Bricks are available in a wide variety in colors and types. Due to differences in processes, materials, and kiln temperatures, brick color varies greatly, making it difficult to match new brick color to existing brick.

5. Stone is just as durable as brick. While it comes with a higher price tag, the aesthetic appeal may be worth the cost, depending on the desired look.

5 Reasons to Hire a Five Star Rated Member:

1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

North Shore Brickwork

Company Commentary

“Our masonry restoration team will help you make the best decision for your specific property. In fact, we will often provide good, better, and best scenarios for your project. You want your project completed and out of your hair in as little time as possible, so your estimate will be sent to you digitally within 48 hours of meeting with us.”

Products & Services Provided

Tuck-pointing

Chimney rebuilding and repair

Water sealant application

Limestone installation and repair

Lintel restoration and replacement

Terra cotta repairs

Parapet wall rebuilding and repair

Caulking

Interior stonework

Window infills and openings

Online scheduling and payments

Financing options

$1,500 job minimum

Warranties & Guarantees

Two-year labor-and-material warranty

Company Information Year Established: 1978

Company History: Serves 25,000+ homeowners and has 10+ employees

Insurance

General Liability & Workers’ Compensation

Awards & Memberships

Mason Contractors Association of America (MCAA) member

Technical Information: Keep model and serial numbers easily accessible. Take photos of the issue before the technician arrives to provide visual context.

Painting Contractors

Licensing Requirements:

The state of Illinois does not issue or require a trade license for companies in this service category. Cities in Illinois may require local licensing for specialty work.

Top 5 Tips for Consumers:

1. Make sure the job will include the proper prep work. Good prep work will result in a longer-lasting paint job. Primer and paint should be applied to clean, smooth surfaces.

Common Services & Products Provided:

• Interior and exterior painting

• Color consultations

• Carpentry and wood repair

• Drywall repair

• Cabinet painting

• Faux and decorative finishes

• Wallpaper installation and removal

• Popcorn ceiling removal

• Garage floor painting

• Fence and deck painting and staining

5 Reasons to Hire a Five Star Rated Member:

2. Make sure that the estimates you consider are in writing and include the same scope of work and materials so you can compare apples to apples. Check the quality of the paint included in the estimate and the number of coats proposed.

3. Choose a paint sheen that fits the space being painted. Shinier paint finishes have more durability and are easy to clean. High gloss is suitable for kitchens, window trim, and doors. Semigloss finishes are good for kitchens, trim, and bathrooms. Eggshell works well in dining and living spaces, and matte finishes are suitable for lowtraffic areas such as bedrooms.

4. If you are not sure what color or colors you want to use, ask for a color consultation. Your painting contractor will be able to help you choose a color or color scheme that suits your home decor.

5. Quality is key. Cheaper paints require more coats to get the same result as higher-quality paints.

1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

Company Commentary

“The goal at Marc Poulos Painting Inc. is to constantly raise the bar for craftsmanship and client service. In so doing, we hope to create lifetime relationships with loyal clients who continually refer us to family, friends, and associates. We create a luxury experience in an otherwise non-luxurious service.”

Marc Poulos, Owner

Products & Services Provided

Residential interior and exterior painting

Faux finishes

Drywall repair

Door refinishing

Wallpaper removal and hanging

Cabinet finishing and refinishing

Carpentry services

Deck and fence staining

Exterior wood staining

Pressure washing

Rotten wood replacement

Color consultations

Free estimates

Warranties & Guarantees

Five-year warranty on material and labor

Company Information Year Established: 2009

Company History: Marc Poulos, owner of the family-owned-andoperated company, has 34 years of experience in the painting industry.

Insurance

General Liability & Workers’ Compensation

Awards & Memberships

Arlington Heights Chamber of Commerce 2019 Small Business of the Year

Certified Best Pick

Company Features

In Business 10+ Years

Employees Background Checked

Employees Drive Marked Vehicles

General Liability Insurance

Star Guarantee

QR CODE OR CALL 847-350-1825 TO GET SCHEDULED NOW

Maximize Your Service Appointment: Request a written estimate before approving work. Ask for a detailed explanation of the problem and recommended solutions.

Pest Control

Licensing Requirements:

Companies are required to hold a Pest Control Business License issued by the Illinois Department of Public Health.

Top 5 Tips for Consumers:

1. Pest removal can be dangerous, especially if you’re dealing with stinging insects or live animals. Always call a professional to handle the issue. Be sure to find out what pests the company handles.

Common Services & Products Provided:

• Pest control services

• Pest removal

• Pest exclusion services and repairs

• Scheduled pest treatments

• Termite protection

• Mosquito control services

• Eco-friendly options

• Disinfectant services

• Whole-house fumigation services

2. To avoid attracting pests indoors, do not let food, drinks, or pet food to sit out overnight. Also be sure to clear debris and piles of lumber from your yard, since these provide refuge for pests such as cockroaches.

3. Not all pest control strategies involve chemicals; traps, repairs, and natural pesticides are options used by many pest control companies.

4. Ask the pest control company what methods are used to remove or control pest issues and if they use eco-friendly or pet- and child-safe pest control products.

5. Once the pests have been removed, it is important to seal the entry points they used so more pests do not enter the home. Your pest control technician should perform an inspection to determine the pest’s point of entry, identify other potential points of entry, and recommend methods to prevent reentry of other unwanted pests in the future.

5 Reasons to Hire a Five Star Rated Member:

1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

PestCategoryControl

Pointe Pest Control

License(s): 051-022531

Company Commentary

“We’re committed to providing safe and environmentally conscious options to tackle even the toughest pest problems. Our methods are effective against everything from year-round intruders to seasonal pests, and our follow-up guarantees that pest problems remain solved. We’re proud to offer this level of service.”

Jared Borg & Kyle Woodbury, Co-owners

Products & Services Provided

Residential pest management service

Full inspections

Interior treatments

Exterior work, including removal of spiderwebs and wasp nests on first- and second-story eaves

Treatments for a wide variety of insects and arachnids

Rodent elimination

Exclusion repairs to prevent reentry

Specializes in eliminating bedbugs and mosquitoes as well as discouraging mosquito breeding

Integrated Pest Management (IPM)

Green products by EcoSMART, including botanical pesticides with minimal environmental toxicity

Warranties & Guarantees

100% guaranteed

Company Information Year Established: 2006

Company History: Serves 12,360+ homeowners and has 25 employees

Insurance

General Liability & Workers’ Compensation

Awards & Memberships

A+ Rated and Accredited with the BBB Best of HomeAdvisor winner Super Service Award 2020

Licensing Requirements:

Companies are required to hold a Plumbing Contractor License issued by the Illinois Department of Public Health.

Top 5 Tips for Consumers:

1. Locate your main water shutoff valve to the whole house. This is helpful to know so you can turn off the water supply completely in case of emergency situations such as in-home flooding or a major leak.

Common Services & Products Provided:

• General plumbing installation, replacement, maintenance, and repairs

• Plumbing remodeling services

• Water heaters

• Toilets, faucets, and fixtures

• Garbage disposals

• Drain cleaning

• Water and sewer line repair and replacement

• Septic services

• Sump pumps

5 Reasons to Hire a Five Star Rated Member:

2. Use cold water when the garbage disposal is operating. You can clean your disposal by grinding ice cubes. When your disposal needs a little freshening, grind some lemon peels in it.

3. Many types of clogs can be avoided by using common sense. Do not pour grease down the kitchen sink, and do not wash coffee grounds down the sink. Use chemical cleaners only when necessary. Do not flush larger items such as feminine hygiene products down the toilet.

4. Thousands of people are scalded by tap water every year. The Gas Appliance Manufacturers Association recommends that the highest hot water temperature at the faucet be set between 120 and 125 degrees Fahrenheit.

5. When it’s time to upgrade to new plumbing fixtures, look for ENERGY STAR-certified products that conserve water and energy consumption.

1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

PlumbingCategoryContractors

ABC Plumbing, Sewer, Heating, Cooling & Electric

License(s): 055-013536

Company Commentary

“Being a family-owned business that started in plumbing over 75 years ago, ABC is the company thousands of homeowners have counted on to the get job done and done right. If you’ve got a leaky pipe, a bad water heater, or a kitchen faucet that you need help with, you can make one call to ABC and Consider It Done.”

Matthew Schroll, Manager

Products & Services Provided

Residential plumbing services

Repair, replacement, and installation

Faucets, toilets, piping, drain lines, disposals, valves, gas lines, water heaters, sump pumps, sewers, and more We specialize in tankless water heaters, water conditioning and filtration systems, sewer work, and trenchless sewer replacement.

Employees are background checked and drug tested.

Warranties & Guarantees

Depending on the job, ABC offers warranties that range from 30 days to the product’s lifetime.

S and J Plumbing

License(s): 055-044164

Company Commentary

“S and J Plumbing is committed to providing the quality service our community deserves. Our team is made up of passionate professionals who always have your safety and comfort in mind. Your problem is our priority.”

Joe Fuentes, President & Owner

Products & Services Provided 24/7 emergency service

Frozen and burst pipe repair; repiping; and water leak detection

Clogged toilet repair

Bathroom remodeling services

Kitchen plumbing repair and installation

Drain cleaning; sewer video camera inspection; sewer line repair and installation; rodding; and hydro-jetting

Gas leak detection

Gas line repair and installation

Tanked and tankless water heater repair and installation

Sump pump repair and installation

Battery backups and generators

Flood control

Financing options

Warranties & Guarantees

90-day

Company Information Year Established: 1948

Company History: Serves 350,000+ homeowners and has 450+ employees

Insurance

General Liability & Workers’ Compensation

Awards & Memberships

Certified Best Pick

Carrier Factory Authorized Dealer and President’s Club Award winner

Company Information

Year Established: 2016

Company History: Serves 10,000+ homeowners and has

employees

Insurance General Liability & Workers’ Compensation

Awards & Memberships

A+ Rated and Accredited with the BBB; Plumbing Heating Cooling Contractors Association (PHCC) member; Verified Google Service Provider; Nextdoor Neighborhood Fave

Legendary Service Heating, Plumbing and Cooling

License(s): 058-189341

Company Commentary

“Our main focus when coming out to your home is to identify and resolve issues in YOUR home, so that we can provide you with the options to correct them for your home’s safety and family’s comfort. We will never cut corners on any repair options given. Our team can explain complex issues in many different ways for YOU to understand and be able to make an educated decision on your solution. We offer multiple options for every repair needed. We offer easy-use online scheduling, where you can pick the time and date for arrival. 100% satisfaction guaranteed.”

Sean Bucci, Owner

Products & Services Provided

Plumbing maintenance; water heater repair, replacement, and maintenance; tankless high-efficiency water heaters; clogged drains; sump pump replacement; battery backup systems; faucet and shower repair; and garbage disposal repair and replacement Filter replacement; water softener repair and replacement; water quality services; iron aeration system repair and replacement Air conditioning and heating services; sewer and drain services

Warranties & Guarantees

Lifetime workmanship warranty; We match manufacturer warranties for customers with an active maintenance agreement; HVAC equipment: 12-year parts-and-labor warranty with an

active maintenance agreement; 100% satisfaction guarantee; 24hour in-home maintenance service

Company Information Year Established: 2009

Company History: Serves 1,500+ homeowners and has 5 employees

Insurance

General Liability & Workers’ Compensation

Awards & Memberships

HomeAdvisor Top Rated and Elite Service Professional; HomeAdvisor Screened and Approved; Google 5-star rating

24/7 Emergency Service

Employees

License(s): 055-003586

Company Commentary

“Our customers have trusted us since 1928 to handle all their plumbing needs. They can call us 24/7/365 and know a real person will answer the phone and background-checked, drug-tested, trained, and licensed professionals will arrive at their door. We provide 100 percent satisfaction. You’ll be happy you called Ravinia.”

Products & Services Provided

Repair and replacement services for leaky and frozen pipes, faucets, showers, tubs, toilets, water heaters, primary and battery backup pumps, steam showers, whirlpools, and gas piping

Bathroom accessories for people with disabilities

Complete sewer and drain, heating, cooling, and electrical services

Ravinia offers green products, like eco-friendly drain chemicals and low-flow fixtures.

Warranties & Guarantees

Honors manufacturers’ warranties

Product warranties range from 30 days to lifetime, depending on the job

Company Information

Year Established: 1928

Company History: Serves 250,000+ homeowners and has 15 employees

Insurance

General Liability & Workers’ Compensation

Awards & Memberships

A+ Rated and Accredited with the BBB Best of Houzz Service Award 2022

Multi-year Carrier President’s Award winner

Factory-Authorized Carrier Dealer

Employees Background Checked

General Liability Insurance

Star Guarantee

QR CODE OR CALL 847-220-6244 TO GET SCHEDULED NOW

Remodeling Contractors

Licensing Requirements:

The state of Illinois does not issue or require a trade license for companies in this service category. Cities in Illinois may require local licensing for specialty work.

Top 5 Tips for Consumers:

1. When talking with a contractor about your project, explain in detail what work you want done. If you are not sure what you want, ask the contractor for suggestions or ask if you can look at a portfolio of their previous remodeling projects.

Common Services & Products Provided:

• Home remodeling

• Kitchens

• Bathrooms

• Basements

• Additions

• Three- and four-season rooms

• Sunrooms

• Porches

• Decks

• Home exterior updates and renovations

5 Reasons to Hire a Five Star Rated Member:

2. Request detailed, written specifications from each contractor so you may compare proposals fairly and accurately. This will also help you and the contractor you hire avoid confusion when it comes to your expectations for the project and what is included in the cost of the job.

3. Ask what types of warranties are offered on workmanship and materials, and get warranty information in writing. Specific products used in the project may carry different warranties.

4. Communicate often with your contractor during the project. If you have changes, questions, or concerns, communicate them. It is better to handle issues while materials, tools, and labor are readily available.

5. If changes to the project scope occur as work progresses, get written documentation of the changes, including adjustments to cost and time.

1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

Regency Home Remodeling

Company Commentary

“At Regency Home Remodeling, we apply our vast knowledge and expertise to each project we are entrusted to build. We focus on providing exceptional quality, price, and service. Team Regency strives to exceed our customers’ expectations. Regency Home Remodeling is constantly reinventing ourselves to keep current with the newest technology in the industry.”

Products & Services Provided

Residential and commercial full-service remodeling from concept to completion

Complete kitchen and bathroom renovations, including design, construction, and finish work

Room additions

Roofs, windows, siding, and dormers

Garages and decks

Exterior renovations

Basements and attics

Services not offered: no repair services, cabinet painting or resurfacing, or partial kitchen or bathroom fixture replacement

Warranties & Guarantees

Lifetime warranty

Free annual inspections

Company Information

Year Established: 1993

Company History: Serves 2,000+ homeowners and has 18 employees

Insurance

General Liability & Workers’ Compensation

Awards & Memberships

EPA Lead-Safe Certified Firm

Certified Best Pick

HomeAdvisor Top Rated and Elite Service Professional

Best of HomeAdvisor winner

Super Service Award

Expert Tip

Prepare Your Space: Create clear access to the work area. Remove obstacles and ensure the technician can easily reach the system or area needing service.

Licensing Requirements:

Companies are required to hold a Roofing Contractor License issued by the Illinois Department of Financial & Professional Regulation.

Top 5 Tips for Consumers:

1. Hire a roofing installation and repair company that uses high-quality materials from name-brand manufacturers that provide extended warranties on their products.

Common Services & Products Provided:

• Roof installation and replacement

• Roof repair and maintenance

• Fascia and soffit repair

• Roof inspections

• Storm damage assessments

• Asphalt shingle roofs

• Metal roofs

• Tile roofs

• Flat roofs

5 Reasons to Hire a Five Star Rated Member:

2. Weather is a factor when replacing your roof. Ask the contractor to explain their procedure if stormy weather were to approach in the middle of the removal or installation of your roof.

3. Roof ventilation is critical. Without proper roof ventilation, hot air will become trapped in your attic and cause your HVAC system to work overtime. Roof replacement is the perfect time to improve inadequate ventilation.

4. Most roof leaks are caused by flashing that has failed or been improperly installed around chimneys, vent pipes, and skylights.

5. To protect your roof, try to minimize roof traffic. Sometimes other contractors may damage roofs while working on them. For example, do not allow a cleaning contractor to use any type of bracing on pitched roofs where they might nail into your roof, therefore compromising your roof with a puncture through the protective roofing barrier.

1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

J & K Home Improvement & Restoration

License(s): 104-015042

Company Commentary

“J & K has held quality workmanship at its core from the very beginning. Over the years, we have grown from a small business to a general contractor, but we learned never to forget the ethics that have guided us since our founding. We are committed to delivering quality, value, integrity, and great service to our customers.”

Products & Services Provided

J & K installs complete roofing systems for sloped and flat roofs for residential, commercial, and industrial properties. As a preferred contractor with most insurance carriers, adjusters have come to respect our opinion on insurance claims. We can also replace skylights or install them in new openings. Additionally, J & K offers siding, seamless gutter systems, windows, and entry doors. We offer remodeling services and water and fire damage restoration on a limited basis.

Warranties & Guarantees

J & K offers a ten-year limited workmanship warranty and honors the GAF Weather Stopper System Plus Limited Warranty and Golden Pledge Limited Warranty as well as the CertainTeed SureStart PLUS Warranty.

Power Home Remodeling

License(s): 104-016269

Company Commentary

“For 33 years, Power Home Remodeling has been the most trusted name in exterior remodeling: trusted because we care about our products being energy efficient and cost effective; trusted because we value integrity, honesty, and true craftsmanship; and trusted because we believe in total customer satisfaction.”

Products & Services Provided

Exterior remodeling services

Roof replacement; window and door replacement; siding replacement; attic insulation

Warranties & Guarantees

Roof installations backed by a 50-year full manufacturer

warranty

Lifetime labor warranty on all products and services

Company Information Year Established: 1992

Company History: Serves 500,000+ homeowners nationally and has 150+ employees

&

Company

& Memberships

Certified Firm; EPA Lead-Safe Certified Firm; GAF Master Elite Roofing Contractor; CertainTeed ShingleMaster; CertainTeed 5-Star Contractor

Awards & Memberships

• A+ Rating and Accredited with the BBB

• 4.5+ star Google rating

• Ranked third overall and first among full-service remodelers on Qualified Remodeler’s Top 500 list in 2023

• Ranked first on Qualified Remodeler’s list of Home Improvement Professionals in 2020

• Appeared on PEOPLE Magazine’s Companies That Care List 2023

• Earned the title of Best for Remodeling on Bob Vila’s list of The Best Roofing Companies of 2021 and 2022

• Earned the title of Best for Exteriors on Bob Vila’s list of The Best Home Renovation Contractors of 2021 and 2022

• A recipient of over 900 Super Service Awards

A&D Home Improvement

License(s): 104-016301

Company Commentary

“A&D Home Improvement offers a total family shop-at-home experience. We are laser-focused on our customers’ needs to provide excellent transparency and communications, accurate and prompt scheduling, and free, no-pressure inspections and estimates with full financing options. Our 100% price-assurance comparison guarantees our customers the lowest price for the highest quality workmanship and warranties anywhere. With hundreds of five-star reviews and an A+ BBB rating, we’re highly endorsed and referred in many neighborhoods.”

Michael Kopec, Manager

Products & Services Provided

Full-service residential and commercial asphalt and flat roof replacements

On-staff insurance claim/public adjuster system for storm damaged roofs

Free inspections and complete proposals with financing options

Contactless, no-appointment-necessary quotes Siding replacement Fascia, soffit, gutter, and gutter protection trim packages

Warranties & Guarantees

Ten-year labor warranty

Honors GAF manufacturer warranties up to 50 years

License(s): 104-016677

Company Commentary

“Olson Windows, Doors, Siding and Roofing was established in 1995 by brothers Scott and Brian Olson. Brian Olson came from a window installation background starting in 1979, and his brother Scott joined him shortly after. As a family-owned company, we pride ourselves in the fact that we choose to not use sales gimmicks. We are not a company that spends numerous hours in your home trying to pressure sell you. We do not believe in doing business that way. We believe in a job well done. We may not be the cheapest company, but we do not take any shortcuts when it comes to installation. We offer a wide array of products aimed at suiting everyone’s budget and are strong in customer service.”

Brian Olson, Owner

Products & Services Provided

Roofing sales and installation

Window sales and installation

Siding sales and installation

Warranties & Guarantees

Five-year workmanship warranty

Company Information Year Established: 2011

Company History: Serves 17,000+ homeowners and has 15+ employees

Insurance

General Liability & Workers’ Compensation

Awards & Memberships

GAF Master Elite Contractor

Accredited with the BBB

HomeAdvisor Top Rated Professional

Company

Liability & Workers’ Compensation

Awards & Memberships

Pella Platinum Certified Contractor

Award 2022

License(s): 104-019452

Company Commentary

“With over 20,000 completed projects in the Midwest (and counting), we have the knowledge and expertise to tackle any home improvement project: roof replacement, window replacement, siding replacement, and more. We offer an industry-leading warranty and a 100% price match guarantee. It’s all part of our goal to make Deerfield and Northern Illinois more beautiful, one home at a time.”

Michael Wolf, Infinity Exteriors Brand President

Products & Services Provided

Exterior remodeling services

Roof repair and replacement: asphalt, wood, composite, and metal options

Window replacement: vinyl, premium vinyl, wood, and fiberglass options

Siding replacement: all major brands, vinyl, composite, and wood options

Gutter replacement

Fascia and soffit replacement

Blown-in attic insulation installation

Warranties & Guarantees

Lifetime workmanship warranty

Full replacement manufacturer warranty 50-point workmanship inspection

Company Information Year Established: 1997

Company History: Serves 500+ homeowners and has 15 employees

Insurance

General Liability & Workers’ Compensation

Awards & Memberships

A+ Rated and Accredited with the BBB; National Association of the Remodeling Industry (NARI) member; LP SmartSide Master Preferred Contractor; CertainTeed Select ShingleMaster

Sewer & Drain Cleaning

Licensing Requirements:

Companies are required to hold a Plumbing Contractor License issued by the Illinois Department of Public Health.

Top 5 Tips for Consumers:

1. Clogs are typically caused by food, hair, foreign objects, and grease. To avoid clogs, consider using strainers over your drains. Do not dispose of grease in drains. Additionally, so-called flushable wipes should not be flushed down the toilet.

Common Services & Products Provided:

• Sewer and drain cleaning

• Clog removal

• Rodding

• Hydro-jetting

• Water line repair and replacement

• Sewer line repair and replacement

• Trenchless sewer line repair

• Video camera inspections

• Root removal

• Repiping

5 Reasons to Hire a Five Star Rated Member:

2. Hard water can cause buildup that clogs and corrodes your plumbing system. If your area has hard water, install a water softener system.

3. While chemical drain cleaners can effectively remove clogs, they can also damage pipes. Try using a drain snake or other alternative drain cleaning methods first, and if the problem persists, call a professional.

4. If your sinks are draining very slowly or gurgling noises are coming from your toilets, call a drain and sewer cleaning professional. These are potential signs of a sewer system problem.

5. If you own an older home built before the 1960s and 1970s, you may have sewer pipes made of clay tile. Clay-tile pipes are susceptible to tree root intrusion, and their lifespan is less than 50 years. Sewer pipes in homes constructed more recently are usually made of PVC.

1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

Category Sewer & Drain Cleaning

License(s): 055-013536

Company Commentary

“There’s nothing worse than a backup in your basement, but even a clogged sink can be a major hassle. From unclogging drains to stopping your main sewer line from ever backing up again, you can Consider It Done when you choose ABC. With a wide range of services and 24/7 customer service, ABC will be there to take care of you.”

Products & Services Provided

Residential plumbing work

Sewer and drain rodding

Sewer video camera inspection

Minimally invasive trenchless sewer repair and replacement 24/7 emergency service

Employees are background checked and drug tested.

Warranties & Guarantees

Depending on the job, ABC offers warranties that range from 30 days to the product’s lifetime.

Company Information

Year Established: 1948

Company History: Serves 350,000+ homeowners and has 450+ employees

License(s): 058-189341

Company Commentary

“Our main focus when coming out to your home is for our team to identify and resolve issues in YOUR home, so that we can provide you with the options to correct them for your home’s safety and family’s comfort. We will never cut corners on any repair options given. Our team can explain complex issues in many different ways for YOU to understand and be able to make an educated decision on your solution. We offer multiple options for every repair needed. We offer easy-use online scheduling, where you can pick the time and date for arrival. 100% satisfaction guaranteed.”

Products & Services Provided

Sewer repair, replacement, and maintenance

Sewer camera inspection

Sewer and drain jetting and hydro-jetting

Clogged drains

Air conditioning and heating services

Plumbing services

Warranties & Guarantees

Lifetime workmanship warranty

We

Siding Installation

Licensing Requirements:

The state of Illinois does not issue or require a trade license for companies in this service category. Cities in Illinois may require local licensing for specialty work.

Top 5 Tips for Consumers:

1. Signs that you need to replace your siding include warped planks, rotten areas, holes, bubbling paint, and persistent mold or mildew growth.

Common Services & Products Provided:

• Siding installation

• Siding replacement

• Vinyl and insulated vinyl siding

• Fiber cement siding

• Engineered wood siding

• Cedar siding

• Exterior home remodeling and renovation

2. Before contacting a contractor to discuss your siding job, think about what type of siding product you would like for your home. For inspiration, look at the types and styles of siding traditionally used in your neighborhood or city. You can also visit home centers and look through the siding materials on display.

3. Find out if your homeowners’ association has restrictions on siding materials, styles, and colors. The homeowners’ association may also have guidelines about remodeling projects that you and the contractor will need to follow.

4. Hire a siding company that uses high-quality materials from name-brand manufacturers with extended warranties.

5. Siding installation involves hammering and nailing and can be a little disruptive. Before your siding project begins, take down art and wall hangings from interior walls and move furniture away from the walls.

5 Reasons to Hire a Five Star Rated Member:

1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

SidingCategoryInstallation

Company Commentary

“J & K has held quality workmanship at its core from the very beginning. Over the years, we have grown from a small business to a general contractor, but we learned never to forget the ethics that have guided us since our founding. We are committed to delivering quality, value, integrity, and great service to our customers.”

Brent Lee, President

Products & Services Provided

J & K installs Mastic and CertainTeed vinyl siding, James Hardie fiber cement siding, LP SmartSide engineered wood siding, aluminum siding, and wood siding. Additionally, the company offers complete roofing systems, seamless gutter systems, windows, and entry doors. We offer interior remodeling services and water and fire damage restoration on a limited basis.

Warranties & Guarantees

J & K offers a ten-year limited workmanship warranty.

Company Information Year Established: 2005

Company History: Serves 5,000+ homeowners and has 20 employees

Company Commentary

“For 33 years, Power Home Remodeling has been the most trusted name in exterior remodeling: trusted because we care about our products being energy efficient and cost effective; trusted because we value integrity, honesty, and true craftsmanship; and trusted because we believe in total customer satisfaction.”

Products & Services Provided

Exterior remodeling services; siding replacement; window and door replacement; gutters; roof replacement; attic insulation

Warranties & Guarantees

Limited lifetime warranty on siding, window, and door products

Lifetime labor warranty on all products and services

Company Information Year Established: 1992

Company History: Serves

and has 150+ employees

Awards & Memberships

A+ BBB Rating, Accredited since 2005

National Roofing Contractors Association member

IICRC Certified Firm

EPA Lead-Safe Certified Firm

GAF Master Elite Roofing Contractor

CertainTeed ShingleMaster

CertainTeed 5-Star Contractor

Awards & Memberships

• A+ Rating and Accredited with the BBB

• 4.5+ star Google rating

• Ranked third overall and first among full-service remodelers on Qualified Remodeler’s Top 500 list in 2023

• Ranked first on Qualified Remodeler’s list of Home Improvement Professionals in 2020

• Appeared on PEOPLE Magazine’s Companies That Care List 2023

• Earned the title of Best for Remodeling on Bob Vila’s list of The Best Roofing Companies of 2021 and 2022

• Earned the title of Best for Exteriors on Bob Vila’s list of The Best Home Renovation Contractors of 2021 and 2022

• A recipient of over 900 Super Service Awards

OR

SidingCategoryInstallation

Chicagoland Builders, Inc.

Company Commentary

“At Chicagoland Builders, Inc., we consider ourselves to be your trusted source for the highest-quality craftsmanship and construction services. We aim to consistently go above and beyond your construction goals and expectations, and we are proud that most of our business is built upon referrals from our valued customers.”

Michael Rossier, President

Products & Services Provided

Siding installation

Cedar, vinyl, insulated vinyl, aluminum, and James Hardie fiber

cement siding

Window installation

Deck construction

Home renovations and additions

Free in-home design consultations

Financing options available

Warranties & Guarantees

100% customer satisfaction guarantee

Company Commentary

“Olson Windows, Doors, Siding and Roofing was established in 1995 by brothers Scott and Brian Olson. Brian Olson came from a window installation background starting in 1979, and his brother Scott joined him shortly after. As a family-owned company, we pride ourselves in the fact that we choose to not use sales gimmicks. We are not a company that spends numerous hours in your home trying to pressure sell you. We do not believe in doing business that way. We believe in a job well done. We may not be the cheapest company, but we do not take any shortcuts when it comes to installation. We offer a wide array of products aimed at suiting everyone’s budget and are strong in customer service.”

Brian Olson, Owner

Products & Services Provided

Siding sales and installation

Roofing sales and installation

Window sales and installation

Warranties & Guarantees

Five-year workmanship warranty

Company Information Year Established: 2002

Company History: Serves 3,160+ homeowners and has 19 employees

Insurance

General Liability & Workers’ Compensation

Awards & Memberships

James Hardie Elite Preferred Contractor

James Hardie President’s Club winner

Pella Platinum Certified Contractor

Company Information Year Established: 1995

Company

Awards

Pella

Memberships

Licensing Requirements:

The state of Illinois does not issue or require a trade license for companies in this service category.

Top 5 Tips for Consumers:

1. Wildlife removal can be dangerous, so don’t try to take care of the problem by yourself. Always call a professional to handle the issue. They have the knowledge, equipment, and protective gear to do the job safely.

Common Services & Products Provided:

• Animal control services

• Wildlife removal

• Wildlife management

• Exclusion services and repairs

• Removal and control of birds, rats, squirrels, snakes, bats, opossums, raccoons, skunks, coyotes, foxes, gophers, and more

• Dead animal removal

• Space deodorization

• Insulation removal and replacement

• General pest control

5 Reasons to Hire a Five Star Rated Member:

2. Be sure to find out what animals the company handles and ask if they provide emergency animal removal service.

3. Not all wildlife removal and pest control strategies involve chemicals; traps, exclusion repairs, and natural pesticides are more humane options used by many animal control companies.

4. Ask the wildlife control company what methods are used to remove or control animal issues and if they use eco-friendly or pet- and child-safe products.

5. Once the animal has been removed, it is important to seal the entry points they used so more pests do not enter the home. These exclusion repairs are essential to resolving the problem. Your technician should perform an inspection to determine the pest’s point of entry, identify other potential points of entry, and recommend methods to prevent reentry of other unwanted pests in the future.

1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

Category Wildlife Removal & Management

Critter Control

Company Commentary

“Critter Control is dedicated to providing homeowners and businesses in Chicago with tailor-made solutions to their unique critter situations. We use humane and safe methods to remove critters and keep them out. Our team of Wildlife Specialists is devoted to resolving your wildlife issue while protecting you with the highest level of customer satisfaction.”

The Critter Control Team

Products & Services Provided

Wildlife removal services for animals such as squirrels, mice, rats, raccoons, bats, birds, bees, beavers, skunks, opossums, and more

Dead animal removal

Dead animal deodorization

Insulation removal

Insulation replacement

Exclusion repairs

General pest control

Mosquito control

Preventative services

Warranties & Guarantees

Critter Control warranties all full exclusions for one year. We offer renewable warranties after the first year for continual protection and peace of mind.

Company Information Year Established: 1983

Company History: Serves 15,000+ homeowners and has 10+ employees

Insurance

General Liability & Workers’ Compensation

Awards & Memberships

A+ Rated and Accredited with the BBB

National Pest Management Association (NPMA) member

National Wildlife Control Operators Association (NWCOA) member

Licensing Requirements:

The state of Illinois does not issue or require a trade license for companies in this service category. Cities in Illinois may require local licensing for specialty work.

Top 5 Tips for Consumers:

1. If you have a limited budget, consider replacing the windows on your upper floors first.

2. Ask your contractor about the differences between wood, vinyl, or aluminum cladding for your windows and doors.

Common Services & Products Provided:

• Door installation and replacement

• Window installation and replacement

• Energy-efficient windows and doors

• Impact or storm windows and doors

• Vinyl, fiberglass, steel, aluminum, wood, and engineered wood windows

• Sliding glass, patio, and French doors

• Entryway and interior doors

• Wood, insulated steel, and fiberglass doors

3. Adding weather stripping around windows and doors has a big impact on drafts and energy conservation. Caulking door thresholds and windows and adding plastic window film can save you money in the winter.

4. Windows and doors are the areas of greatest energy loss in a home. By installing new windows and doors, it may be possible to increase energy efficiency in your home by up to 70 percent. Ask your contractor which manufacturers and/or brands they recommend and why.

5. A small deposit is reasonable for custom-order materials, such as custom-sized windows, as they will only work in each individual home and ensures a commitment to the contractor that you will complete the project and that the contractor will not be left with a warehouse full of custom materials.

5 Reasons to Hire a Five Star Rated Member:

1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

Category

Company Commentary

“J & K has been installing windows and doors since the beginning. If you are looking to upgrade for energy efficiency and aesthetics, we can install and trim your new windows and doors to enjoy for years to come. If your windows or doors are involved in an insurance claim, we are adept in properly identifying the brand to the insurance company to get you full coverage for the loss of that component.”

Brent Lee, President

Products & Services Provided

J & K installs vinyl, wood, and fiberglass windows and doors in a variety of styles with installation options from full-frame to pocket. We are also capable of creating or expanding window openings. Additionally, J & K offers siding, complete roofing systems, and seamless gutter systems. We offer remodeling services and water and fire damage restoration on a limited basis. We offer products from Pella, Marvin, Climate Solutions, Albany Door Company, and ProVia.

Warranties & Guarantees

In addition to the warranties offered by the manufacturer, we provide a five-year warranty on labor.

Company

Company Commentary

“For 33 years, Power Home Remodeling has been the most trusted name in exterior remodeling: trusted because we care about our products being energy efficient and cost effective; trusted because we value integrity, honesty, and true craftsmanship; and trusted because we believe in total customer satisfaction.”

Adam Kaliner, Founding Partner

Products & Services Provided

Exterior remodeling services

Window and door replacement; gutters; siding replacement; roof replacement; attic insulation

Warranties & Guarantees

Limited lifetime warranty on window and door products

Lifetime labor warranty on all products and services

Company Information Year Established: 1992

Company History: Serves 500,000+ homeowners nationally and has 150+ employees

Certified Firm; GAF Master Elite Roofing Contractor; CertainTeed ShingleMaster; CertainTeed 5-Star Contractor

OR

Awards & Memberships

• A+ Rating and Accredited with the BBB

• 4.5+ star Google rating

• Ranked third overall and first among full-service remodelers on Qualified Remodeler’s Top 500 list in 2023

• Ranked first on Qualified Remodeler’s list of Home Improvement Professionals in 2020

• Appeared on PEOPLE Magazine’s Companies That Care List 2023

• Earned the title of Best for Remodeling on Bob Vila’s list of The Best Roofing Companies of 2021 and 2022

• Earned the title of Best for Exteriors on Bob Vila’s list of The Best

Home Renovation Contractors of 2021 and 2022

• A recipient of over 900 Super Service Awards

Category Window & Door Installation Contractors

Opal Enterprises Windows & Siding Company

Company Commentary

“Opal Enterprises is a repeat- and referral-based business. We diligently service you with the best window products and the highest level of workmanship to reach your biggest compliment to us, a referral. You will love your upgraded windows, doors, siding, and your wonderful remodeling experience with Opal Enterprises as well. Check out our glowing online reviews and contact us today!”

Products & Services Provided

Opal Enterprises offers replacement windows and doors and specializes in finding the best installation method for your home. We offer vinyl, fiberglass, and wood interior windows, as well as custom staining for wood windows and trim. Opal offers Kolbe, Andersen, and ProVia products. We also install siding to complete your home makeover.

Warranties & Guarantees

We have a dedicated team who is committed to our standard of excellence. Our focus is to give you a wonderful remodeling experience and bring you absolute peace of mind. As a community-based contractor, we are always just a call or email away. This is why Opal proudly backs your home with our lifetime workmanship warranty on the windows and doors that we install.

Company Information Year Established: 2003

Company History: Serves 1,000+ homeowners and has 15 employees

Insurance

General Liability & Workers’ Compensation

Awards & Memberships

Remodeling magazine’s Big 50 award; Best of Houzz Service award winner 2017-2021; EPA Lead-Safe Certified Firm; James Hardie Elite Preferred Contractor and President’s Club winner; Kolbe distributor; Andersen Windows & Doors dealer; A+ Rated and Accredited with the BBB

Company Commentary

“At Chicagoland Builders, Inc., we consider ourselves to be your trusted source for the highest-quality craftsmanship and construction services. We aim to consistently go above and beyond your construction goals and expectations, and we are proud that most of our business is built upon referrals from our valued customers.”

Michael Rossier, President

Products & Services Provided

Energy-efficient single-pane, double-pane, and triple-pane window installation and replacement

Fiberglass and vinyl windows

Cedar, vinyl, insulated vinyl, aluminum, and James Hardie fiber cement siding installation

Deck construction

Home renovations and additions

Free in-home design consultations

Financing options available

Warranties & Guarantees

100% customer satisfaction guarantee

Company Information Year Established: 2002

Company History: Serves 3,160+

Insurance

General

& Workers’ Compensation

Awards & Memberships

Pella Platinum Certified Contractor

James Hardie Elite Preferred Contractor

James Hardie President’s Club winner

and has

Company Commentary

“We offer premium windows and doors specifically designed for the Chicago climate. All products are installed by highly skilled professionals and are covered by one of the most comprehensive warranties in the industry. We’re best known for the attention we pay to every detail.”

Harley Magden, Cofounder & CEO

Products & Services Provided

Custom vinyl window and door installation We do not install glass block or repair products that we did not install.

A three-window minimum is required.

Warranties & Guarantees

100 percent customer satisfaction guarantee

Company Information

Year Established: 2006

Company History: Serves 125,000+ homeowners and has 550 employees nationally

Awards & Memberships

EPA Lead-Safe Certified Firm

Ranked 5th on Remodeling’s 2020 list of the largest replacement contractors in the US

Window, Gutter Cleaning & Pressure Washing Services

Licensing Requirements:

The state of Illinois does not issue or require a trade license for companies in this service category.

Top 5 Tips for Consumers:

1. When gutters are clogged, the rainwater runoff can cause soil erosion around the home’s foundation and contribute to potential foundation and waterproofing problems.

Common Services & Products Provided:

• Window cleaning

• Gutter cleaning

• Downspout cleaning

• Pressure washing

• House washing

• Deck cleaning

• Driveway cleaning

• Patio cleaning

• Low-pressure roof cleaning

5 Reasons to Hire a Five Star Rated Member:

2. When selecting a contractor for window cleaning, power washing, or gutter cleaning, ask about cleaning solution options. You may want to request an eco-friendly option since it will end up in and around your plants and landscaping.

3. Ask the contractor about the amount of pressure that will be used for your pressure washing job. Too much pressure can harm your siding, concrete, windows, fascia, or roofing.

4. Conduct a walk-through of your window cleaning job prior to the professional getting started. They may spot easy-to-miss basement windows or topfloor nooks that may have been omitted from the estimate.

5. For traditionally seasonal businesses like window cleaning, gutter cleaning, and pressure washing, consider scheduling your services anytime but the busiest times of year, when the company’s capacity is not maxed out.

1. We review dozens of companies in each market with our thorough vetting process.

2. Only the best of the best are allowed to become Five Star Rated, and guidebook inclusion is limited to five members per category.

3. Companies cannot buy their way into the guidebooks; Five Star Rated is invite-only.

4. All Five Star Rated companies must carry general liability insurance as well as workers’ compensation insurance when required by their state.

5. Homeowners can register for the Five Star Guarantee to ensure a great experience.

Company Commentary

Category Window, Gutter Cleaning & Pressure Washing Services

“My Window Washing has been serving the Chicago area and the surrounding suburbs for more than 20 years. Businesses and residential customers trust our professional technicians when they need their gutters cleaned, siding power washed, or windows cleaned. Our entire staff is highly trained and knowledgeable, and we believe in transparent upfront pricing. That is why My Window Washing is one of the highest-rated window washing, gutter cleaning, and power washing companies in the area.”

Dan I., President

Products & Services Provided

Window washing

Gutter cleaning

Power washing

Warranties & Guarantees

Satisfaction guarantee

We offer a 100% money-back guarantee.

Company Information

Year Established: 2003

Company History: Serves 25,000+ homeowners and has 25 employees

Company Commentary

“We leave you spotless!”

Mike Ksen, Owner

Products & Services Provided

Interior and exterior window cleaning

Window screen cleaning

Gutter cleaning and installation

Gutter cover installation

Downspout flushing

Pressure washing

Roof soft washing

House washing

Light fixture and mirror cleaning

Deck repair

No gutter installation

$150 job minimum Free

Established: 2015

How to Pick a Great Home Services Provider

Regular maintenance is a reality of home ownership. And while you might be able to handle some things on your own, other tasks are best left to the pros. But finding reliable help when you need it is easier said than done.

Check out our simple tips for finding the best service professional for any home-related need.

Ask for recommendations.

The easiest way to start is to ask neighbors, family members, and friends for their recommendations. Word-of-mouth recommendations speak volumes about a company’s work and reputation. After all, you’re hearing from people with first-hand experience!

Search social media.

Social media sites shouldn’t be your only source of information when it comes to finding a good contractor, but they can be a valuable resource.

Search for the companies on your list and check their social media feeds for customer testimonials. You might also find photographs of the company’s workmanship.

Research your choices.

Look online for the following about each contractor on your list:

• Qualifications

• Certifications

• Licenses and bonding

• Insurance

• Areas of specialization

• Professionalism

• Assurance & guarantees

Most of this information is available online, usually on the company’s website. For details you can’t immediately locate, a quick phone call can usually help fill in any gaps.

Use a verified directory and online reviews.

Look for unbiased customer reviews in independent business directories like Five Star Rated. Online home improvement forums and review websites are helpful, too.

Avoid sites that let companies buy highly rated reviews. This practice is unethical, but it does happen. Watch for several extremely positive reviews posted on the same day following a negative review. Lots of good reviews that sound similar are also a red flag.

Doing all of this takes time, but when you’re planning a home improvement project, it’s well worth it. But if you’re in a time crunch, a trusted company directory like Five Star Rated is priceless.

With a verified company directory, you have all the information you need to make an informed decision at a glance: the company’s contact information, the services they offer, and testimonials from verified customers.

About Us

At Five Star Rated, we do the research for you. Then we educate and empower you to choose the best professional for your job. Our digital platform provides a simple solution for finding home services pros near you, and our Five Star Rated guidebook is delivered to your mailbox at no charge to you, bringing the best home service professionals directly into your hands.

Our methodology is based on the following:

1. Everyone has an opinion. Independent research means you can connect with a qualified company.

2. Ad space is easy to come by, but that doesn’t indicate quality. Five Star Rated companies must earn their place in our guidebooks. Qualified companies pay a fee that allows us to conduct our vetting and distribute the guidebook at no cost to consumers.

3. All referral services are not created equal. We bring you a curated list of only the best home service companies.

4. Depend on a process you can trust. Our company qualification process is rigorous. Only the best meet our standards.

5. Offer more than just a recommendation. We trust our recommendations so much that we offer a guarantee on every Five Star member’s service to you.

Learn more about our approach as well as our satisfaction guarantee at www.fivestarrated.com

Our parent company, EverCommerce, is the nation’s leading service commerce platform, supporting the success of B2B technology and service companies as well as the tens of thousands of home improvement businesses they serve across the country.

For more information, please visit www.evercommerce.com

Five Star Rated Staff

Operations

Christopher Brady

Lauren Barron

Patrick Recchia

Ryan LaMotte

Production

Bekah Goudy

Cate Lightburn

Research & Qualification

Amber Davis

Brittany Mahaffey

Malone Walker

Editors

Julia Mann

Designer

Omar Ghuzlan

Your Service Team

Customer Experience

Rudy McLaughlin

Victoria Cheshire

Account Managers

Adam Greene

Amanda McClellan

Brandy Coble

Kaley Whitenton

Homeowner Support

Jennifer Cline

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