Appliance Repair Billable leads meet these quality standards:
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Homeowner or authorized decision-maker Looking for service on residential property Within the territory specified Has an interest in the agreed-upon service category Service is a major appliance repair or installation including: washer, dryer, stove, refrigerator, dishwasher, wall-mounted microwave, oven, trash compactor, freezer, or wine fridge Missed calls are billable and not disputable
Non-billable lead criteria:
✘ All reviews/disputes must be submitted within 7 days of receipt ✘ Duplicate calls are not billable if received within 14 days of each other ✘ Small appliances (toaster, blender, mixer, etc.) ✘ If the client does not accept the mandatory diagnostic fee Thanks for being a valued partner! *Examples are intended as a guideline only and may not represent all billable or non-billable situations.