ANNUAL REPORT 2021
CORE VALUES
INTEGRITY Governance through the CCAB will be independent and impartial at all times.
CLARITY Decisions made by the CCAB will be clear, unambiguous, and timely, to maximise the benefit to consumers and code sponsors.
COMPETENCE The CCAS will be a robust self-regulatory framework, that is sustainable in a competitive market environment, and helps reduce consumer detriment.
VALUE FOR MONEY The CCAS will be sustainable and cost effective for the CCAB and code sponsors.
TRANSPARENCY The CCAB will be open and inclusive in its decision making and approach to risk.
8 8 CONSUMER CODESAPPROVAL APPROVAL SCHEME CONSUMER CODES SCHEME
