Estes International Shipping Solutions

INTERNATIONAL SOLUTIONS PUTTING YOUR BUSINESS ON THE MAP

INTERNATIONAL SOLUTIONS International Shipping Solutions for Canada, Mexico and Beyond When it comes to shipping your freight across the globe, borders shouldn’t be barriers.

That’s why Estes offers end-to-end transportation solutions across a vast international footprint to get your freight anywhere it needs to go.

Whether you need seamless, cross-border shipping to Canada, Mexico, or just about anywhere else in the world, Estes makes it easy. Our decades of international shipping experience mean we can handle virtually any shipping situation—exports or imports, consolidated or direct shipments, standard or expedited delivery, as well as value-added services. We also serve as an agent for shipping freight to or from foreign countries.

And because keeping your freight safe is important to us, most of our trailers and containers are equipped with captive beams and logistics bars for reduced risk of damage.

At Estes, going the extra mile isn’t just what we do—it’s who we are.

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CANADA Navigating North America Whether you’re shipping to Vancouver, St. John’s, or anywhere in between, Estes makes it easy to safely transport your freight across America’s northern border. We provide seamless shipping to even the most remote areas of Canada, serving as your single point of contact from pickup all the way to delivery. And we have dedicated Border Concierges available seven days a week, 24 hours a day to help facilitate your cross-border shipping experience!

Our Canada services include:

» Complete freight visibility from pickup to delivery » Shipment tracking through My Estes and a single PRO all the way

» Virtually all-points coverage throughout Canada » Next Day Service from parts of the US to Montreal, Toronto, Windsor, London and Vancouver

» Time Critical Guaranteed delivery by 10 a.m., 12

p.m., and 5 p.m. to most destinations throughout the country

Required Documentation NORTHBOUND: • Bill of Lading • Canada Customs Invoice, or CCI • Commercial Invoice

» Hazmat shipment options

• Certificate of Origin (CTO) or USMCA CTO

» Protection From Freezing (PFF) options from Sept 15 to

SOUTHBOUND:

May 15

• Bill of Lading • Commercial Invoice

Estes Customs Brokerage

• Certificate of Origin

Estes also offers Canada customs brokerage services to help (CTO) or USMCA CTO streamline the customs process and make Canada crossborder shipping even easier. When you choose our customs brokerage services, you can count on our partner broker to process your required customs information and to track your shipment’s status as it moves through customs to ensure proper clearance and reduce delays.

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MEXICO Shipping Solutions South of the Border Shipments to and from Mexico require some additional planning and paperwork, but don’t worry. We’ve got you covered.

At Estes, we know the details of the Mexico shipping market because we’ve been delivering there for more than 15 years. To make your shipping experience easier, we’re available on both sides of the border to help get you started. And we have dedicated bilingual experts, available by phone to answer questions and help conquer language barriers with your receivers.

So if you’re looking for a complete cross-border solution to just about any point in Mexico—Estes delivers.

Our close alliance with the only true nationwide carrier in Mexico means we can get your freight from this side of the Rio Grande to virtually anywhere it needs to go.

Required Documentation NORTHBOUND: • Bill of Lading

Our Mexico services include:

» Virtually all-points coverage throughout Mexico

• Commercial • Invoice

» Access to a Spanish-speaking team of experts

• Packing slip

» Direct door-to-door service from the U.S. to all

• Pedimento (filed by Mexico Customs broker)

points in Mexico and vice versa

• Certificate of Origin

» LTL, FTL, and volume

SOUTHBOUND:

(NOTE: Estes does not offer hazmat service or residential deliveries in Mexico)

How It Works

• Mexico Bill of Lading • Electronic Export Information (EEI) o Usually filed by the U.S. agent of the Mexico Customs broker

Southbound freight travels through our U.S. network to the U.S./Mexico border. Once your freight is cleared by • Certificate of Origin customs, a drayage carrier delivers your shipment to our designated carrier in Mexico. Our carrier then delivers • Commercial Invoice your freight to the ultimate consignee. Northbound • Packing slip freight is coordinated by Mexico specialists on our Customer Care team. Once your shipment has crossed the Mexico/U.S. border, it is delivered to a nearby Estes terminal and routed through our system for delivery. Please note that our maximum pallet size is 110” X 94” X 78”.

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GLOBAL Navigating the Complexities of International Shipping If you’re looking for global shipping solutions, you need a logistics partner that’s able to think outside the box.

That’s where we come in.

At Estes, our decades of international freight forwarding experience mean we understand the unique challenges of sending your freight across the globe. And because we’re backed by the power of one of the industry’s largest fleets, as well as a network of more than 10,000 worldwide carriers, we have the resources to customize your freight’s transportation solutions and help you react quickly to changing conditions in today’s global marketplace.

Need help with import and export compliance?

Customs documentation? International shipping regulations? We’ve got you covered.

When you work with Estes, you’re not only choosing a global network of alliances, but a knowledgeable team of international shipping and logistics experts, skilled at creating customized solutions for your specific needs.

Global Services Include:

Comprehensive Certifications A record of safety and security along with strong credentials is essential from any global freight service provider. Estes’ list of certifications and affiliations includes: C-TPAT (U.S. “Customs-Trade Partnership Against Terrorism”) certified CCR (Central Contractor Registration) and ORCA (Online Representations and Certifications Applications) registered CRAF (Civil Reserve Air Fleet) sponsored forwarder IATA (International Air Transport Association) agent

» Complete freight forwarding solutions » Efficient consolidation or deconsolidation logistics

NVOCC (Non-Vessel Operating Common Carrier and Ocean Freight Forwarder) PIP (Partners in Protection) certified

» Transportation management

SmartWay Transport Partner (U.S. Environmental Protection Agency)

» Secure international warehousing » Comprehensive customs house brokerage services

» Air, charter, ocean, and ground service

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TSA (Transportation Security Administration) certification as an Indirect Air Carrier

FAQS Where can I get Canada and Mexico shipping forms?

Forms and instructions for shipping to and from Canada and Mexico are available in our convenient Shipping Forms and Documents at estes-express.com.

Do I need a customs broker?

Yes, a customs broker is required in virtually every case, but it’s usually the importer who chooses the broker.

How do I track my Canada or Mexico shipment?

You can track your Canada shipment—or Mexico shipment on the U.S. side of the border— the same way you track your domestic freight. Just go to the Shipment Tracking tool on estes-express.com and enter your PRO number.

For phone assistance on Canada shipments, call 1-866-378-3748, then press 43. For French Canadian support, call 1-888-588-0750. For phone assistance on tracking Mexico shipments on either side of the border, call 1-866-378-3748, press 414.

CANADA: How should I submit my customs documentation?

Simply email your customs documentation to us in a single file (as a PDF or TIF) by the day of pickup, and by 2 p.m. for next-day freight delivery. For northbound freight, send your email to estespars@estes-express.com. For southbound freight, email us at estespaps@estesexpress.com.

Please include only one PRO and one attachment per email. The subject line of your email should be the PRO number only—no spaces, dashes, or words.

On the BOL, please include your PRO and barcodes. The online BOL application in My Estes will automatically generate a barcode when you check the “Assign PRO Number” box or enter a preassigned PRO. You can also ask your account manager for PRO/barcode stickers.

Barcodes help ensure freight is processed immediately.

When should I forward the documents to Estes for my northbound Canada shipments?

Simply email your customs documentation to us in a single file (as a PDF or TIF) by the day of pickup, and by 2 p.m. for next-day freight delivery.

MEXICO: Does Estes offer expedited services to Mexico?

Yes, Estes offers direct door-to-door service from the U.S. to all points in Mexico, as well as air service through Estes Forwarding Worldwide. Email timecritical@estes-express.com or call 1-800-645-3952 to reach a time-critical shipping specialist.

Does Estes offer bilingual service for Spanish-speaking customers?

Yes, to speak to a bilingual representative, call 1-866-ESTES4U (378-3748) and press 411.

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CONTACT INFORMATION Contact Us Today We’re ready to help you with your International shipping needs.

Canada 1-866-ESTES4U (378-3748) press 43 For French Canadian support, call 1-888-588-0750 Canada@estes-express.com

Mexico 1-866-ESTES4U (378-3748) press 416 Mexico@estes-express.com

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