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Entrepreneurship

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Entrepreneurship

The Practice and Mindset

Second Edition

Heidi M. Neck

Babson College

Christopher P. Neck

Arizona State University

Emma L. Murray

Los Angeles

London

New Delhi

Singapore

Washington DC

Melbourne

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Names: Neck, Heidi M , author | Neck, Christopher P , author | Murray, Emma L , author

Title: Entrepreneurship : the practice and mindset / Heidi M. Neck, Babson College, Christopher P. Neck, Arizona State University, Emma L. Murray.

Description: Second Edition. | Thousand Oaks : SAGE Publishing, 2020. | Revised edition of the authors’ Entrepreneurship, [2018] | Includes bibliographical references and index.

Identifiers: LCCN 2019031105 | ISBN 9781544354620 (paperback) | ISBN 9781544354637 (epub) | ISBN 9781544354644 (epub) | ISBN 9781544354651 (pdf)

Subjects: LCSH: Entrepreneurship.

Classification: LCC HB615 .N43297 2020 | DDC 658.4/21 dc23 LC record available at https://lccn.loc.gov/2019031105

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Marketing Manager: Sarah Panella

Brief Contents

1. Preface

2. Acknowledgments

3. About the Authors

4. Part I. Entrepreneurship Is a Life Skill

1. Chapter 1: Practicing Entrepreneurship

2. Chapter 2: Activating an Entrepreneurial Mindset

5. Part II. Creating and Developing Opportunities

1. Chapter 3: Creating and Recognizing New Opportunities

2. Chapter 4: Using Design Thinking

3. Chapter 5: Building Business Models

4. Chapter 6: Developing Your Customers

5. Chapter 7: Testing and Experimenting With New Ideas

6. Chapter 8: Developing Networks and Building Teams

6. Part III. Evaluating and Acting on Opportunities

1. Chapter 9: Creating Revenue Models

2. Chapter 10: Planning for Entrepreneurs

3. Chapter 11: Anticipating Failure

7. Part IV. Supporting New Opportunities

1. Chapter 12: Bootstrapping and Crowdfunding for Resources

2. Chapter 13: Financing for Startups

3. Supplement A: Financial Statements and Projections for Startups

4. Chapter 14: Navigating Legal and IP Issues

5. Chapter 15: Engaging Customers Through Marketing

6. Supplement B: The Pitch Deck

7. Chapter 16: Supporting Social Entrepreneurship

8. Glossary

9. Notes

10. Name Index

11. Subject Index

Detailed Contents

Preface

Acknowledgments

About the Authors

Part I. Entrepreneurship Is a Life Skill

Chapter 1: Practicing Entrepreneurship

1.1 Entrepreneurship Requires Action and Practice

1.2 Entrepreneurship May Be Different From What You Think

Media Images of Entrepreneurs

Debunking the Myths of Entrepreneurship

• Entrepreneurship in Action: Juan Giraldo, Waku

Truth 1: Entrepreneurship Is Not Reserved for Startups

Truth 2: Entrepreneurs Do Not Have a Special Set of Personality Traits

Truth 3: Entrepreneurship Can Be Taught (It’s a Method That Requires Practice)

Truth 4: Entrepreneurs Are Not Extreme Risk Takers

Truth 5: Entrepreneurs Collaborate More Than They Compete

Truth 6: Entrepreneurs Act More Than They Plan

Truth 7: Entrepreneurship Is a Life Skill

• Mindshift: Tell Me Your Story

1.3 Types of Entrepreneurship

Corporate Entrepreneurship

Entrepreneurship Inside Franchising

Buying a Small Business

Social Entrepreneurship

Family Enterprising

Serial Entrepreneurship

1.4 Entrepreneurship Is a Method, Not a Process

1.5 The Method Involves Creating the Future, Not Predicting It

Managerial Versus Entrepreneurial Thinking

Entrepreneurial and Managerial Thinking in Action

1.6 The Key Components of the Entrepreneurship Method Eight Components of the Entrepreneurship Method

1.7 Entrepreneurship Requires Deliberate Practice

• Mindshift: The 3-Hour Challenge

Deliberate Practice Shapes the Brain

Deliberate Practice and Entrepreneurs

• Research at Work: How Entrepreneurs Think

1.8 How This Book Will Help You Practice Entrepreneurship

• Entrepreneurship Meets Ethics: When to Practice

Entrepreneurship

Summary

Key Terms

Case Study: Saurbh Gupta, founder, Gyan-I Inc.

Chapter 2: Activating an Entrepreneurial Mindset

2.1 The Power of Mindset

2.2 What Is Mindset?

• Entrepreneurship in Action: Franklin Yancey, WME

Entertainment andYancey Realty

• Research at Work: Study on Luck The Entrepreneurial Mindset

Passion and Entrepreneurship

• Mindshift: What Does Your Mindset Say About You?

Entrepreneurship as a Habit

2.3 The Self-Leadership Habit

2.4 The Creativity Habit The Fear Factor A Creative Mind

2.5 The Improvisation Habit

• Mindshift: Building Entrepreneurial Habits

2.6 The Mindset as the Pathway to Action

Self-Efficacy and Entrepreneurial Intentions

The Role of Mindset in Opportunity Recognition

• Entrepreneurship Meets Ethics: Family and Friends Along for the Ride

Summary

Key Terms

Case Study: Maliha Khalid, founder and CEO, Doctory

Part II. Creating and Developing Opportunities

Chapter 3: Creating and Recognizing New Opportunities

3.1 The Entrepreneurial Mindset and Opportunity Recognition What Is an Opportunity?

• Entrepreneurship in Action: Jazmine Valencia, JV Agency

Innovation, Invention, Improvement, or Irrelevant?

3.2 Opportunities Start With Thousands of Ideas

The Myth of the Isolated Inventor

• Entrepreneurship Meets Ethics: The Ethics of Taking Someone’s Idea

Seven Strategies for Idea Generation

3.3 Four Pathways to Opportunity Identification

• Mindshift: In Love With Your Idea?

3.4 Alertness, Prior Knowledge, and Pattern Recognition Alertness

Building Opportunities: Prior Knowledge and Pattern Recognition

3.5 From Idea Generation to Opportunity Recognition

• Mindshift: Practicing “Identify” in the IDEATE Model

• Research at Work: Testing IDEATE in the Entrepreneurial Classroom

Summary

Key Terms

Case Study: Jillian Lakritz, founder, Yoee Baby

Chapter 4: Using Design Thinking

4.1 What Is Design Thinking?

• Entrepreneurship in Action: Shaymaa Gaafar, Shay Jaffar

4.2 Design Thinking as a Human-Centered Process

• Research at Work: Design Thinking Is a Social Technology

4.3 Design Thinking Requires Empathy

• Entrepreneurship Meets Ethics: Empathy as an Ethical

Challenge

4.4 The Design-Thinking Process: Inspiration, Ideation, Implementation Inspiration

• Mindshift: Needs Are Verbs; Solutions Are Nouns Ideation

Implementation

The Three Phases of Design Thinking in Action

4.5 Pathways Toward Observation and Insights

Observation Techniques

4.6 Interviewing as a Useful Technique for Identifying Needs Preparing for an Interview

• Mindshift: Observations to Insights

Conducting the Interview

After the Interview

4.7 Variations of the Design-Thinking Process Summary

Key Terms

Case Study: Anton Yakushin, cofounder and CEO, VentureBlocks

Chapter 5: Building Business Models

5.1 What Is a Business Model?

• Entrepreneurship in Action: Brandon Steiner, Steiner Sports

5.2 The Four Parts of a Business Model The Offering The Customers The Infrastructure Financial Viability

• Entrepreneurship Meets Ethics: The Rights of Research Participants

5.3 The Customer Value Proposition (CVP) Jobs, Pain Points, and Needs

• Research at Work: Overt Benefit, Real Reason to Believe, and Dramatic Difference Four Problems Experienced by Customers

• Mindshift: Overt Benefit, Real Reason to Believe, and

Dramatic Difference

5.4 Different Types of CVPs and Customer Segments

Types of Value Propositions

Types of Customer Segments

5.5 The Business Model Canvas (BMC)

• Mindshift: Create Your Own BMC

The Lean Canvas: A Business Model Canvas Alternative

Summary

Key Terms

Case Study: Gautam Gupta, cofounder, NatureBox

Chapter 6: Developing Your Customers

6.1 Customers and Markets

6.2 Types of Customers

• Entrepreneurship in Action: Anthony Magaraci,

Trinity Packaging Supply

6.3 Customer Segmentation

Creating an End User Profile

6.4 Target Customer Group

Crossing the Chasm

6.5 Customer Personas

Exclusionary Personas

6.6 Customer Journey Mapping Process

• Mindshift: Build Your Buyer Personas

Confirming Your Findings

Six Steps to Creating Your Customer Journey Map

• Mindshift: Create a Customer Journey Map

• Research at Work: Connecting With Customers on an Emotional Level

6.7 Market Sizing

Launch Market

Calculating Market Size

• Entrepreneurship Meets Ethics: Can You Sell

Customer Information?

Summary

Key Terms

Case Study: Haim Saban, The Mighty Morphin’ Power Rangers

Chapter 7: Testing and Experimenting With New Ideas

7.1 Experiments: What They Are and Why We Do Them

7.2 Types of Experiments

• Entrepreneurship in Action: Karima Mariama-Arthur, WordSmithRapport

Interview

Paper Testing

Advertising

Button to Nowhere

Landing Page

Task Completion

Prototype

Preselling

Concierge and Wizard of Oz

Live Product and Business

7.3 A Deeper Look at Prototypes

Different Types of Prototypes

The Power of Storyboarding

• Mindshift: Create a Storyboard and Take Action

7.4 Hypothesis Testing and the Scientific Method Applied to Entrepreneurship

The Six Steps of Scientific Experimentation in Action

7.5 The Experimentation Template

• Mindshift: Mockups

Low-Cost Customer Engagement

Generating Data and the Rules of Experimentation

• Entrepreneurship Meets Ethics: When Links Break

7.6 Interviewing for Customer Feedback

• Research at Work: Why Overconfident Entrepreneurs

Fail

The Case for Curiosity

How to Stay Curious

Summary

Key Terms

Case Study: Katrina Lake, CEO, Stitch Fix

Chapter 8: Developing Networks and Building Teams

8.1 The Power of Networks

• Entrepreneurship in Action: Markesia Akinbami, Ducere Construction Services

8.2 The Value of Networks

Advantages to Networks

Impression Management and Self-Confidence

• Research at Work: Don’t Pitch Like a Girl

Self-Selected Stakeholders

8.3 Building Networks

• Mindshift: Analyzing My Network

Incubators and Accelerators

Learning How to Network

Networking to Find Mentors

• Mindshift: Building My Network

8.4 Virtual Networking

Networking Through Social Media

Maintaining Your Network

8.5 Networking to Build the Founding Team

• Entrepreneurship Meets Ethics: When to Focus on Values

Characteristics of a Great Founding Team

The Value of Team Diversity

Summary

Key Terms

Case Study: Jeff Goudie, AmeriCan Packaging

Part III. Evaluating and Acting on Opportunities

Chapter 9: Creating Revenue Models

9.1 What Is a Revenue Model?

• Entrepreneurship in Action: Kathey Porter, Porter

Brown Associates

9.2 Different Types of Revenue Models

Unit Sales Revenue Model

Advertising Revenue Model

Data Revenue Model

Intermediation Revenue Model

Licensing Revenue Model

Franchising Revenue Model

Subscription Revenue Model

Professional Revenue Model

Utility and Usage Revenue Model

Freemium Revenue Model

• Mindshift: Revenue Model Pivot Practice

9.3 Generating Revenue From “Free”

• Entrepreneurship Meets Ethics: How to Make an Ad

Direct Cross-Subsidies

Multiparty Markets

9.4 Revenue and Cost Drivers

Revenue Drivers

Cost Drivers

Income Statement

• Research at Work: The Dark Side of Entrepreneurship

9.5 Pricing Strategies

Pricing Products and Services

Different Types of Pricing Strategies

9.6 Calculating Price

• Mindshift: Is Value the Same Thing as Price?

Cost-Led Pricing

Target-Return Pricing

Value-Based Pricing

Summary

Key Terms

Case Study: Balaji Viswanathan, founder, Invento Robotics

Chapter 10: Planning for Entrepreneurs

10.1 What Is Planning?

10.2 Planning Starts With a Vision

• Entrepreneurship in Action: Dr. Emmet C.(Tom)

Thompson II, AFC Management

• Mindshift: The Vivid Vision Checklist

10.3 Plans Take Many Forms

Business Model Canvas

The Business Brief

Feasibility Study

The Pitch Deck

The Business Plan

Summary of Different Types of Plans

• Entrepreneurship Meets Ethics: When to Be Transparent With Investors

10.4 Questions to Ask During Planning

What Is Your Business and How Does It Add Value?

Who Is Your Customer?

How Big Is the Market?

How Will You Enter the Market?

What Do You Know About the Industry?

• Mindshift: What Do You Know About Your Competition?

Who Is Your Competition? Why Are You Better?

Who Is on Your Team and What Do They Bring to the Table?

What Are Your Financial Projections?

10.5 The Business Plan Debate

• Research at Work: Can We Think Ourselves Into (and out of) Planning?

10.6 Tips for Writing Any Type of Plan

Remove the Fluff

Define Your Target Audience Be Realistic

Focus on Your Competition

Avoid the Hockey Stick Projection

Understand Your Distribution Channels

Avoid Typos, Grammatical Mistakes, and Inconsistencies Be Honest About Your Weaknesses Use Visuals

Summary

Key Terms

Case Study: Boyd Cohen, cofounder, IoMob

Chapter 11: Anticipating Failure

11.1 Failure and Entrepreneurship

• Entrepreneurship in Action: David James, K12 Landing

11.2 The Failure Spectrum Deviance Inattention

Lack of Ability

Process Inadequacy

Uncertainty

Exploratory Experimentation

11.3 Fear of Failure

• Entrepreneurship Meets Ethics: From Tech Hero to Zero Net Worth

Signs of Fear of Failure

• Research at Work: Overcoming the Stigma of Failure

Global Fear of Failure

11.4 Learning From Failure

Lessons Learned by Successful Entrepreneurs

Building a Blame-Free Environment

• Mindshift: Your Failure Résumé

11.5 Getting Gritty: Building a Tolerance for Failure

Building Grit

• Mindshift: Go Get Rejected

Removing the Stigma of Failure

Summary

Key Terms

Case Study: Emily Lagasse, founder, Petwell Supply Co.

Part IV. Supporting New Opportunities

Chapter 12: Bootstrapping and Crowdfunding for Resources

12.1 What Is Bootstrapping?

• Entrepreneurship in Action: Bryanne Leeming, Unruly Studios

Bootstrapping or External Financing?

The Bootstrapped Startup

12.2 Bootstrapping Strategies

12.3 Crowdfunding Versus Crowdsourcing

• Mindshift: Bootstrapping for Your Business

Crowdsourcing to Improve Medical Treatment

• Entrepreneurship Meets Ethics: When to Proclaim a Product Is Ready

Crowdsourcing to Reduce Labor Costs

Crowdsourcing Through Technology

12.4 Crowdfunding Startups and Entrepreneurships

Types of Crowdfunding Sites

Equity Crowdfunding

12.5 The Four Contexts for Crowdfunding

Patronage Model

• Research at Work: The Informational Value of Crowdfunding to Music Entrepreneurs

Lending Model

Reward-Based Crowdfunding

The Investor Model

The Advantages of Crowdfunding for Global Entrepreneurs

12.6 A Quick Guide to Successful Crowdfunding

• Mindshift: Kickstarter Assessment

1. Make Sure Your Product or Service Solves a Real Problem

2. Test and Refine Your Idea

3. Be Prepared

4. Seek and Accept Advice

5. Get Your Campaign Started Now!

6. Money Matters

7. Focus on the Pitch

8. Make the Most of Crowdfunding Opportunities

9. Commit to Your Campaign

10. Avoid the Crowdfunding Curse! Summary

Key Terms

Case Study: Daymond John, founder, FUBU

Chapter 13: Financing for Startups

13.1 What Is Equity Financing? Splitting the Ownership Pie

• Entrepreneurship in Action: Joel Barthelemy, GlobalMed

Stages of Equity Financing Forms of Equity Financing

13.2 The Basics of Valuation

How Can Entrepreneurs Value Their Companies?

How Do Investors Value Startups?

The Age of the Unicorn

Convertible Debt

13.3 Angel Investors

Finding an Angel Investor

Types of Angel Investors

Angel Groups

13.4 Venture Capitalists

A Brief History of Venture Capital

• Research at Work: Why Most Entrepreneurs Can’t

Access Capital

How Venture Capital Works

What About a Bank Loan?

13.5 Due Diligence

• Mindshift: Find an Investor–Entrepreneur Pair

The Due Diligence Process for VCs

Exits/Harvesting

Rich or King/Queen? The Trade-Off Entrepreneurs Make

• Entrepreneurship Meets Ethics: Replacing the Founder CEO

• Mindshift: Watch Shark Tank as an Investor

Summary

Key Terms

Case Study: Rich Palmer, founder, Gravyty

Supplement A: Financial Statements and Projections for Startups

Financial Projections for Startups

Three Essential Financial Statements

The Income Statement

The Balance Sheet

The Cash Flow Statement

Linkages Between the Three Financial Statements

The Journey of Cash: The Cash Conversion Cycle

Building Pro Forma Financial Statements

The Mechanics and Research

Research

Building Assumptions: Forecasting Sales

Building Assumptions: Cost of Goods and Operating Expenses

Labor Estimates

Building Assumptions: Operating Policies and Other Key Assumptions

Building Integrated Pro Forma Financial Statements

Sensitivity Analysis

Reasonableness Test

Summary

Key Terms

Chapter 14: Navigating Legal and IP Issues

14.1 Legal Considerations

• Entrepreneurship in Action: Cameron Herold, 1-800GOT Junk? and COO Alliance

14.2 Types of Legal Structures

Sole Proprietorship

General Partnership

C Corporation

S Corporation

Limited Liability Company

Limited Partnership and Limited Liability Partnership

Benefit Corporation

Not-for-Profit Entities

14.3 Legal Mistakes Made by Startups

The Founders’ Agreement

14.4 Intellectual Property (IP)

The Four Types of Intellectual Property

• Mindshift: Patent Search

Nondisclosure Agreement

14.5 Global IP Theft

• Research at Work: Patent Trolls

14.6 Common IP Traps

Publicly Disclosing Your Innovation

• Mindshift: Patent Battle

Failure to Protect Product and Processes

Inability to Determine Originality

Failure to Assign Ownership

Failure to Protect IP in Global Markets

14.7 Hiring Employees

Equal Employment Opportunity

Employer Identification Number

Unemployment and Workers’ Compensation

• Entrepreneurship Meets Ethics: The Danger of Going on Shark Tank

Withholding Taxes

Employee Forms

Benefits

Safety Measures

Hiring a Contractor or an Employee?

Compensating Employees

Summary

Key Terms

Case Study: Matthew Vega-Sanz, cofounder, Lula

Chapter 15: Engaging Customers Through Marketing

15.1 What Is Entrepreneurial Marketing?

How Entrepreneurial Marketing Is Different

• Entrepreneurship in Action: Charlie Regan, Nerds on Site

15.2 The Basic Principles of Marketing

15.3 Building a Brand

How to Build a Brand

• Mindshift: One Sentence, Clear Message

Marketing Trends

Reframing the 4 Ps

15.4 Entrepreneurial Marketing

Guerrilla Marketing

Marketing Through Social Media

Getting the Most From Social Media

Creating Content That Drives Sales

Building Your Website

Building a Fan Base

• Mindshift: What “About Us”?

• Entrepreneurship Meets Ethics: How Social Media

Can Provide Marketing Headaches

15.5 Creating Your Personal Brand

How to Build Your Personal Brand

• Research at Work: How a Pitch Can Help Build Your Brand

Summary

Key Terms

Case Study: Justin Real, founder, Realplay

Supplement B: The Pitch Deck

Types of Pitches

Overview of the Pitch Deck

The Pitch Deck

Slide 1: Title

Slide 2: Company Purpose/Description

Slide 3: The Problem/Need

Slide 4: The Solution

Slide 5: Why Now?

Slide 6: Market Opportunity

Slide 7: Getting Customers

Slide 8: Competitor Analysis and Differentiation

Slide 9: Traction

Slide 10: Financials

Slide 11: Team

Slide 12: Call to Action

The Question and Answer Period

Team Questions

Product/Customer Questions

Competition Questions

Financial Questions

Growth Questions

Public Speaking Tips

Summary

Key Term

Chapter 16: Supporting Social Entrepreneurship

16.1 The Role of Social Entrepreneurship

• Entrepreneurship in Action: Organic Valley

16.2 Social Entrepreneurship and Wicked Problems

• Research at Work: United Nations Sustainable

Development Goals

• Mindshift: How Entrepreneurship Is Saving the Planet

Glossary

Notes

16.3 Types of Social Entrepreneurship

Social Purpose Ventures

Social Consequence Entrepreneurship

Enterprising Nonprofits

Hybrid Models of Social Entrepreneurship

16.4 Capital Markets for Social Entrepreneurs

• Entrepreneurship Meets Ethics: How Social Entrepreneurs Can Be Unethical

Microfinance as a Source of Social Financing

16.5 Social Entrepreneurs and Their Stakeholders Types of Stakeholders

• Mindshift: Practice Being “Other-Centered” Conclusions From the Mitchell Stakeholder Typology

16.6 Differences Between Social Entrepreneurship and Corporate Social Responsibility

16.7 Social Entrepreneurship and Audacious Ideas The Bail Project

Environmental Defense Fund GirlTrek Sightsavers One Acre Fund

16.8 Global Entrepreneurship

Gender and Entrepreneurship What Makes a Country Entrepreneurial?

Summary

Key Terms

Case Study: Brandale Randolph, founder and CEO, 1854 Cycling Company

Name Index

Subject Index

Preface

Entrepreneurship: The Practice and Mindset (2nd ed.) catapults students beyond the classroom to think and act more entrepreneurially in order to create opportunities and take action in uncertain environments. Based on the world-renowned Babson program, this text emphasizes practice and learning through action.

Entrepreneurship has historically and narrowly been defined as starting a new business, with little attention given to the individuals the entrepreneurs of all types who have the mindset, skillset, and toolset to create change, improve the world, and make a difference in their lives as well as the lives of others. The most current view of entrepreneurship is represented in this text. This is a view that entrepreneurship today is not reserved for the chosen few but is a life skill needed by all. The world will benefit not only from those who start new ventures but also from those who act entrepreneurially in all that they do. We are living in the entrepreneurial generation, and all students must get comfortable with creating and testing new ideas, navigating uncertain environments, and acting in order to learn rather than learning in order to act.

Entrepreneurship: The Practice and Mindset is a practice-based, realistic, and inclusive approach to entrepreneurship. It is a core textbook for collegelevel undergraduate and graduate students seeking methods for starting and running something new: a new business for-profit or nonprofit, inside a large corporation, or within a family business. Four points guide the philosophy of this book:

First, every student should be exposed to the practice of entrepreneurship regardless of major, discipline, or chosen career path. The life skill developed through the discipline of entrepreneurship is both necessary and differentiating. We have the innate ability to build, problem solve, lead, reflect, experiment, improvise, and empathize, but sometimes we lack the mindset (or have lost the mindset at some point) to do so in creative and ingenious ways. Our education system has deemphasized critical thinking in

favor of right and wrong. In short, we have educated the human race to be less entrepreneurial than ever before. It’s time to get those entrepreneurship skills back.

Second, students cannot simply read about entrepreneurship; they must do entrepreneurship. The text requires a lot of “doing” and, as a result, students develop courage to take action in highly ambiguous environments. Our vision in writing this book was to create a practice-based text that promotes active learning and engagement with the realities of entrepreneurship, encouraging students to think like entrepreneurs rather than passively learn about them.

Third, this textbook approaches learning entrepreneurship as a method that goes beyond simply understanding and knowing; it requires using, applying, and acting. We treat entrepreneurship as a method that demands practice. In fact we call it “the Entrepreneurship Method” throughout the book. Traditionally, entrepreneurship is taught as a process that typically involves traversing a linear pathway of identifying an opportunity, understanding resource requirements, acquiring resources, writing a business plan, implementing the plan, and then exiting the business at some point. In reality, entrepreneurship isn’t that clean or clear cut. Additionally, the word process assumes known inputs and known outputs, as in a manufacturing process; it implies you will get to a specific destination. For example, building a car on an assembly line is a manufacturing process. You have all the parts; you know how they fit together; and you know the type of car you will have at the end because it was planned that way. A process is quite predictable. Entrepreneurship is not predictable and, therefore, cannot adequately be taught as a process. It’s too messy for that and we need to embrace the messiness.

Fourth, students completing this text will be thinking and acting more entrepreneurially than when they started. Every action students take in this text will aid in building their entrepreneurial mindset. Every action is designed with intention so that students can experience and practice creative and nimble thinking, leading to a heightened level of experimentation where numerous iterations represent stages of learning rather than successes and failures or right and wrong answers. This text is a journey that encourages students to act their way into learning and knowing. It’s about getting

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