Elite Dealers $5 Million to $10 Million 2016 ELITE DEALERS G
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● Local and industry recognition. Not only did CBM earn the BEI/ENX Platinum Service Dealer Award this year, the region’s Business Journal’s readers voted it Best Office Technology Company. ● Flexible financing options. CBM uses both third-party and internal financing when needed, especially for government and education rental programs and for refurbished MFPs for both short and long-term rentals. ● Innovative pricing. CBM offers customers three-tier color billing on all Kyocera color MFPs and printers with spot color as low as two or three cents. It helps differentiate CBM and Kyocera when proposing and closing. ● Customers willing to recommend. CBM won two big deals this spring. Both customers cared about product and pricing, but purchased from CBM after carefully checking with CBM’s references to determine CBM’s level of support and service. ● Charitable giving. CBM gives donations to local universities to support athletics and education. It also sponsors Kiwanis programs that support local youth.
Copier Fax Business Technologies, Inc. (Copier Fax) Buffalo, NY copierfaxbt.com
Year Founded: 1990 President/Owner: Al Scibetta Number of Employees: 35 Primary Vendors: Konica Minolta, Muratec, Lexmark Primary Solutions Offerings: DocuWare for document management and IT services Primary Leasing Partners: DLL
Approximate Yearly Revenue: More than $6 million Fastest Growing Business Segments: Solution selling, driven by the company’s own DocumentelligenceTM process Biggest Accomplishment of the Past Year: Copier Fax Business Technologies won the exclusive rights to sell the new Muratec Precision Label Press products in its territory. This press has proven popular with regional wineries and breweries. Why We Consider Copier Fax Elite: ● Smart branding and packaging of products and services. The company created its DocumentelligenceTM process that assesses the needs of the entire office in order to convert it to a smart office through hardware, software, IT services, security, and document management. ● Strong customer relationships supported by good service. The company takes the time to get to know its customers personally, and then supports that relationship by creating positive experiences with its service. Customers are also invited to open house events where they can see and get discounts on its latest products and features. The company has won a number of service awards, including Konica Minolta’s Pro-Tech Service Award nine years in a row. ● High visibility marketing. Copier Fax is a major partner and sponsor with the Buffalo Sabres and has been branded as The Official Office Technology Company of the Buffalo Sabres. The company’s new fleet has full vehicle wraps with its branding and the Sabres partnership. A strong social media strategy has also proven an effective way to get the company’s stories, events, and other news out to the community. We Saw It In ENX Magazine
● Supportive to employees. Management is approachable, flexible, and supportive of its employees. Copier Fax believes that family is important and it tries to be sensitive to any family needs. ● Charitable giving. The company is a major sponsor of the Summit Educational Walk for Autism. About 10 percent of its profits go to sponsoring charitable fundraisers.
Copy Concepts, Inc.
Fort Myers, FL www.copyconceptsinc.com Year Founded: 1983 President/Owner: Ron Hickox Number of Employees: 24 Primary Vendors: Toshiba, Lexmark, KIP Primary Solutions Providers: PrintTracker Primary Leasing Partners: DLL, Wells Fargo Approximate Yearly Revenue: $5 million Fastest Growing Business Segments: Color MFPs Biggest Accomplishment of the Past Year: Paying off the mortgage to its building in Fort Myers. Why We Consider Copy Concepts Elite: ● Stability and consistency. Copy Concepts has been locally owned in economically volatile Southwest Florida for 33 years with the same OEM partner. Its customers know that they can call anytime and speak directly with the owner if needed. The company is large enough to be competitive in ser-
December 2016 | www.enxmag.com
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