CONTENTS NOV 18 8550 W. Bryn Mawr Ave., Ste. 200, Chicago, IL 60631 (773) 992-4450 Fax: (773) 992-4455 www.csnews.com Direct Mailing Address for Convenience Store News: 11-43 Raymond Plaza West, 16th floor, Newark, NJ 07102
EDITOR’S NOTE
BRAND MANAGEMENT
3 Bringing Flavor to the Foodservice Category
Vice President/Group Brand Director Paula Lashinsky (917) 446-4117 plashinsky@ensembleiq.com
As the industry gains expertise at all levels, convenience store operators are their own best resource for category development. COVER STORY
EDITORIAL Editorial Director (201) 855-7606
Don Longo dlongo@ensembleiq.com
Editor-in-Chief (201) 855-7608
Linda Lisanti llisanti@ensembleiq.com
6 Finding the Balance Between Fresh & Fast
Senior News Editor (201) 855-7618
C-store customers increasingly want fresh, customizable food, but they also want it fast, which means retailers have some important choices to make.
Associate Editor (201) 855-7619
Contributing Editor (303) 741-3377
RenĂŠe M. Covino reneek@aol.com
FEATURE
Contributing Editor (201) 280-2614
Tammy Mastroberte tmastroberte@gmail.com
12 Exchanging Excellence The 2018 Convenience Store News Convenience Foodservice Exchange brought retailers together to share ideas, insights and industry best practices. FEATURE
Melissa Kress mkress@ensembleiq.com Angela Hanson ahanson@ensembleiq.com
Associate Managing Editor (201) 855-7604
Danielle Romano dromano@ensembleiq.com
ADVERTISING SALES & BUSINESS Associate Brand Director & Northeast Sales Manager (508) 385-2524
Rachel McGaffigan rmcgaffigan@ensembleiq.com
Associate Brand Director & Western Sales Manager (330) 840-9557
Ron Lowy rlowy@ensembleiq.com
20 Navigating the Intersection of
Associate Publisher & Midwest Sales Manager Kelly Fischer (773) 992-4464 kfischer@ensembleiq.com
Foodservice & Technology The inaugural Convenience Store News Convenience Innovation Council gathered top retailers to share their expertise.
Account Executive & Classified Advertising Terry Kanganis (201) 855-7615 tkanganis@ensembleiq.com Classified Production Manager Mary Beth Medley (856) 809-0050 marybeth@marybethmedley.com EVENTS Executive Vice President, Events & Conferences Ed Several (860) 830-8321 eseveral@ensembleiq.com AUDIENCE ENGAGEMENT Director of Audience Engagement Gail Reboletti (224) 632-8214 greboletti@ensembleiq.com Audience Engagement Manager (215) 301-0593
Shelly Patton spatton@ensembleiq.com
List Rental (847) 492-1350 ext.318
MeritDirect Elizabeth Jackson
Subscriber Services/Single-Copy Purchases (978) 671-0449 EnsembleIQ@e-circ.net PROJECT MANAGEMENT/PRODUCTION/ART Vice President, Production (877) 687-7321 Creative Director (973) 607-1320 Advertising/Production Manager (773) 992-4418 Art Director (224) 632-8245
Derek Estey destey@ensembleiq.com Colette Magliaro cmagliaro@ensembleiq.com Ed Ward eward@ensembleiq.com Michael Escobedo mescobedo@ensembleiq.com
CORPORATE OFFICERS Executive Chairman Alan Glass Chief Executive Officer David Shanker Chief Operating Officer & Chief Financial Officer Rich Rivera President, Path to Purchase Institute Terese Herbig Chief Digital Officer Joel Hughes Chief Human Resources Officer Jennifer Turner Chief Innovation Officer Tanner Van Dusen CONVENIENCE STORE NEWS AFFILIATIONS Premier Trade Press Exhibitor
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4 Guide to Foodservice C S N E W S . c o m