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May 2017: Industry News, Bedding & Linens, Shows & Events, Cleaning Suppliers...

Hotelier & Hospitality Design “The service received from TSS has been fantastic. From the initial enquiry, to meeting and discussing our requirements and what TSS can offer, to full install and training, everything has been easy... “I wouldn’t have any hesitation to use TSS again - highly recommended” - Shoina Henderson, Sudbury House Hotel

“We had a new door lock system installed on all 58 hotel room doors at The Wiltshire early this year... “The service delivered to us has been fantastic... “I have absolutely no hesitation in recommending TSS to any potential customer.” - Ciné Dunkley, Hotel General Manager, Wiltshire Hotel

Electronic Hotel Door Locks for ease of use and increased security.

From their thriving bakery in Maidenhead, Berkshire, The Handmade Cake Company bakes high quality handmade cakes, traybakes, loaf cakes, individually wrapped cake bars and scones for coffee shops and restaurants across the UK and Europe. All of their cakes are scratch-baked using kitchen cupboard ingredients and large scale ‘traditional’ kitchen tools, creating authentic cakes any chef would be proud to call their own (and many do!). Their talented and dedicated team develop a wide range of creations, from the traditional to the contemporary, in a bakery with A grade BRC certification, and an experienced team of bakers and finishers who take huge pride in what they do. All cakes are pre-portioned, so that the caterer can defrost only as much as is needed, and immediately frozen to lock in the freshness before being distributed to frozen food wholesalers. In the hospitality sector, an increasing number of these cakes are being offered as desserts, particularly the gluten free variants, as the need to satisfy this growing market increases. Heating a single portion from frozen ensures the cakes are served at their freshest, as well as reducing unwanted wastage. In 2016, The Handmade Cake Company won no less than 9 Great Taste Awards, four of which were awarded to their gluten free cakes, which provides genuine independent recognition that these cakes really do taste quite special. Their fully segregated gluten free bakery produces an ever growing number of cakes, traybakes and now scones, all of which are licenced by Coeliac UK. The Gluten Free Range from the Handmade Cake Company

Joining forces with their parent company, Mademoiselle Desserts, has broadened the overall dessert offering, as well as expanding distribution channels. The exciting NEW desserts range (pictured opposite) includes Cookie Dough Cheesecake, Sticky Toffee Cheesecake, and Black Forest Cheesecake, as well as two incredibly indulgent dessert bars; Salted Caramel Dessert Bar and a Chocolate Orange Dessert Bar. For more information visit www.handmadecake.co.uk or call 01628 779057 to request a brochure.

Fully booked. Now there’s a thought worth entertaining. From award-winning dramas and comedies to blockbuster movies and nail-biting sporting action – your guests can have it all with Sky. Plus fast, reliable and easy to use WiFi with marketingtools designed to drive business growth.

Call 08442 414 648 T&Cs: Equipment and installation costs may apply. Sky In Room and Sky In Bar: 12 month minimum term required to get Sky TV in your hotel. Premises must be in United Kingdom (excluding Scottish Islands and Channel Islands). Eligibility subject to credit checks. Content included depends on your subscription package. Sky In Room only: £100 minimum monthly price applies per hotel premises. Sky WiFi: WiFi availability is subject to your premises location. Standard set-up fee and 12 month minimum term apply. Please call for details. Calls to Sky cost up to 7p per minute plus your provider’s access charge. Jamestown © Sky UK Limited. The Trip to Spain © RORY MULVEY. Central Intelligence © Universal. Premier League © Getty Images. Correct at time of supply: 12/04/17.

Contents May 2017

Industry News Bedding & Linens Shows & Events Business Directory Cleaning Suppliers

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www.hotelierandhospitality.com Hotelier & Hotel Design Magazine is the leading publication and established web resource in the business. Providing comprehensive reporting on hotel industry news and exclusive coverage of the latest ecological-friendly green hotels and bar designs, HHD Magazine keeps you updated on the latest hotel trends in technology and innovative ideas.


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From recent hotel renovations and openings to award-winning luxury hotels and hotel construction projects, HHD Magazine keeps you informed on news that matters most to your hospitality business.

Contact Us Dean Little

Publication Manager 01843 570940 dean@hotelierandhospitality.com

Tony Little

Publishing Director 01843 595818 tony@hotelierandhoteldesign.com

Anthony Field

Editor anthony@hotelierandhoteldesign.com 01843 570944

FIRST PHASE OF MAJOR REFURBISHMENT PROJECT COMPLETED AT DOUBLETREE BY HILTON HEATHROW Leading hospitality management company Focus Hotels Management has just completed the initial phase of a £1.5 million refurbishment programme at DoubleTree by Hilton Hotel London Heathrow Airport. The first phase of the refurbishment has included the total upgrade of all public areas at the 200-room hotel, including a stunning new and extended reception, a new lounge area and a fully refurbished bar and restaurant, giving it a stylish, warm and contemporary feel.

Hotelier & Hospitality Design

Designer Wilma Davidson, of Davidson+Company Interiors of Glasgow, is behind the hotel’s new look, creating a relaxed ‘home-from-home’ boutique style not typically seen in an airport hotel.


Peter Cashman, Chief Executive for Focus Hotels Management, says: “We are delighted to have completed the first phase of this major refurbishment programme at Doubletree by Hilton Heathrow. “Following the completion of this initial work we have seen an immediate improvement in food and beverage turnover, and this reflects the very positive comments we have already received from our guests. “The refurbishment programme will now continue over the next year to include guest bedrooms and a new WiFi system, further building on this success.”

Located in Bath Road, Cranford, the Doubletree by Hilton Heathrow Hotel is just minutes away from Heathrow terminals 1, 2 and 3 and 24-hour public transport links. Situated outside the London congestion charge zone, there’s easy access to central London and the motorway network.

The hotel offers on-site parking and modern sound-proofed rooms complete with complimentary WiFi access, flatscreen TV with over 100 Freeview channels and 24-hour room service, while six flexible function areas make the hotel the ideal choice for a meeting venue. Focus Hotels Management is a leading independent hospitality management company with a UK portfolio of 16 hotels, with more than 1,500 bedrooms. As well as operating independent hotels including Sketchley Grange Hotel and Spa and Oxford Witney Hotel, the company also operates hotels under franchise agreements with Hilton, Accor and IHG. For more information about the DoubleTree by Hilton Hotel London Heathrow Airport, call 020 8564 4450 or visit this Hilton web page.



www.novellini.co.uk info-uk@novellini.com

New YOUNG collection from Novellini. Designed and manufactured in Italy. All Young 1BS bi-folding screens come with rise and fall metal hinges, double seals and chrome optional anti-splash trim for a secondary seal. Equally suited for tray and tiled floor installations . *Available nationwide

Take control ® with KalGUARD • Controls limescale formation in hot and cold water systems • Low maintenance • Package can treat entire location • Commissioning included • Anode sizes from 22mm to 108mm

Find out more www.sentinelprotects.com/about-kalguard



of scale reduces boiler efficiency * by 12% * source: British Water

As the name would suggest Soak&Sleep is a bed and bath company, known for supplying consumers directly but with an expanding wholesale department. As a company, the sleep revolution has been at the very heart of what we do from the very beginning. Each of our product ranges is developed from the inside out. That means that they’re specifically crafted to improve guests’ quality of sleep and help them feel more rested. Crucially, our products are designed to do this again and again, night after night. They’re engineered with longevity in mind - so you can be confident that they’ll launder with ease and still feel as good for the next guests. It’s this unique approach to the product that has helped us to win a whole host of awards, including being voted as the Which? best duvet and more recently best pillow brand in a reader survey.

If you’re looking for a classic pure white look, or linens with a modern twist you’ll be spoilt for choice with our range of bed linens. Our 200 Thread Count Egyptian Cotton is a fresh, crisp linen with a soft handle and features our elegant classic marrow stitch on the oxford edges. Available in a range of sizes including extra deep fitted sheets, this range is also easy to wash and iron.

We understand the importance of happy customers, and ensuring your guest’s stay is the best it could possibly be is our priority as well as yours. Think it sounds rather expensive? You’re in for a surprise. The outstanding range is priced extremely competitively. Our trademark Luxury Soft as Down range is a bestseller and available in duvets, pillows and toppers specifically designed to mimic the sensation of feather and down. However, it has synthetic microfibre filling and encased in peachskin which is absorbent, hypoallergenic and washable providing a light, lofty feeling to keep your customers comfortable all night long.

Complete the look and create a relaxing haven for your guests with our range of towels. Our new Zero Twist range are made using highquality cotton yarns, resulting in super strength, high absorbency and supreme softness. Our personalisation team can embroider names and logos to both bed linen and towels allowing you to create a personal professional touch to your business. Soak&Sleep is steadily expanding, offering an extensive range of bed and bath products - proving itself as the ultimate destination for luxury hotels, holiday homes, B&Bs and interior designers. Can your soft furnishing supplier promise the same? • Free next day UK delivery for orders placed before 4.30pm; • Up to date stock information; • No minimum order quantity; • Expert Advice; • Lowest prices, guaranteed;

KalGUARD offers maximum benefits for limescale control Limescale control is recommended for any business located within a hard water area, and especially those that rely on the availability of hot water, such as restaurants, care homes, schools, leisure facilities and hotels. If left unchecked, limescale can lead to problems such as higher energy bills (British Water estimates that just 1.6mm of limescale can increase a heating system’s fuel requirement by up to 12%), as well as premature repairs, breakdowns and replacement of secondary hot water system components and appliances, business downtime, and unnecessary, unplanned capital expenditure. To inhibit the buildup of limescale, KalGUARD® from Sentinel Commercial is a scientifically- and independently-proven limescale control device which uses unique driven electrolytic technology. What’s more, KalGUARD is arguably the best limescale control device on the market in terms of overall cost-effectiveness, performance, ease of installation and maintenance. The only methodology approved in Part L KalGUARD, which comprises a zinc anode unit, water meter and controller, permanently ‘conditions’ water by dosing it with a very low level of stable zinc. This is achieved via a controlled electrolytic process, which uses a powered zinc anode and a copper cathode, forcing naturally-occurring calcium carbonate crystals to form as soft, non-deposit-forming aragonite rather than hard, deposit-forming calcite (limescale). Electrolytic technology is the only powered device-led methodology to be recommended by UK Building Services Compliance Guide to Part L. Furthermore, independent testing undertaken at Cranfield University has proven KalGUARD’s ability to reduce limescale.

Hotelier & Hospitality Design

Permanent limescale prevention


Forget temporary limescale control – KalGUARD continuously alters the chemical composition of calcium carbonate crystals for long-lasting protection and complete peace of mind. Not LSI dependent KalGUARD does not rely on water chemistry and ambient temperature having a positive Langelier Saturation Index (LSI), so there is never any need for extra units or additional water analysis and liaison between manufacturer and designer. As a point of note, KalGUARD can be designed on demand, not just according to pipe size.

One KalGUARD treats an entire system WRAS-approved KalGUARD is able to treat an entire system when installed on a rising main before pump and booster sets, providing a value-engineered solution to limescale control. There is no need for additional units to be purchased and installed at more than one location, such as where water draw-off is sparse and spasmodic. Maximum flexibility KalGUARD is proven to be suitable for successful use in conjunction with all types of heaters from leading OEM providers; there is no restriction for use with high heat flux density water heating equipment, such as continuous flow heaters, for example. This provides maximum flexibility for the designer or consulting engineer on choice of heater. Minimal maintenance Once commissioned, KalGUARD requires only a biannual service if the system filter is fitted. Moreover, no consumables are needed for its ongoing operation, while the zinc anode lasts up to 12 years. KalGUARD comes in a range of sizes, from 22mm through to 108mm. The system is already installed in thousands of commercial facilities across the UK, including those belonging to major supermarkets, leading hotel chains, universities, and international fast food outlets, providing proven energy, cost, and time saving limescale control. To find out more about the benefits of KalGUARD, call 01928 704330 or alternatively visit www.sentinelprotects.com/about-kalguard



Our unique range of gas fire pits and fire bowls are designed to increase your enjoyment of your outdoor spaces and lengthen the time for which you can comfortably occupy your garden, patio or balcony. Elementi gas patio heaters and garden fires are available in a wide choice of finishes and

colours, in either natural or ECO stone to suit the space they are to occupy. Specially designed fire beds and gas fittings are manufactured in an attractive stainless steel for durability and then fitted to the appropriate fire pit, fire bowl or fire table to complete a unique ‘outside fire’ with a sophisticated

or rustic appearance, as required. Operation of all these attractive and practical, outdoor gas fires is very simple and they are extremely easy to light. Installation requires no specialist skills being restricted to connecting the gas bottle to the and placing the ceramic firewood or alternative media.

www.elementifires.co.uk • 01869 22 00 50 • sales@elementifires.co.uk

Industry News

Sir David Michels, opens DoubleTree by Hilton Cheltenham The Cheltenham Park Hotel is now operating as DoubleTree by Hilton Cheltenham, following an extensive £5 million investment As well as its public areas, the hotel’s £5 million refurbishment includes all 148 of its bedrooms, and the creation of 3 new luxurious suites, bringing a level of quality to guests not seen in the hotel for over 2 decades. The refurbishment also includes all the Spa and Leisure facilities and over 520 square meters of event space, focused on restoring its popular main event room – The Park Suite – to the standard demanded by today’s conference and events bookers. The room offers outstanding views over the Lilly Brook Lake and golf course and can look after up to 320 guests for anything from a large corporate meeting to a wedding or private party. The hotel was purchased by Sir David Michels in 2015 and is run by Michels & Taylor, one of the country’s leading hotel management companies. Sir David Michels said: “I have wanted to bring this wonderful hotel back to its rightful position as one of Cheltenham’s leading hotels, since I bought it and I think our guests are going to be delighted with the results. Doubletree by Hilton is a leading brand and we are confident that the refurbished hotel will meet the quality and consistently high levels of service that our guests expect of us”.

Syed Zaidi, General Manager of the new DoubleTree by Hilton Cheltenham added: “We now have a product of which we can be truly proud, and my team and I are looking forward to welcoming our guests to this much loved hotel and looking after them in these new first class surroundings.” The hotel is formally being launched by Sir David Michels, as DoubleTree by Hilton Cheltenham at a ribbon cutting ceremony on 4th May 2017.

Hotelier & Hospitality Design

1 Hotel Brooklyn Bridge Celebrates Grand Opening


1 Hotels and mindbodygreen have partnered to celebrate the hotel’s grand opening on Ear th Day, Saturday April 22, with a free, public mindfulness event at 1 Hotels’ newest property in Brooklyn Heights.

Amanda DeSantis. “At 1 Hotels, our core philosophy is that the world around us is beautiful and we want to keep it that way, so it was a natural alignment for us to host this nationwide first event that facilitates awareness of the world’s largest environmental movement.”

The partnership will see a headline Earth Day event take place at 1 Hotels’ flagship property 1 Hotel Brooklyn Bridge, with supporting satellite activations at other 1 Hotel locations including Central Park, New York and South Beach, Miami.

Situated at Pier 1, just south of the iconic Brooklyn Bridge, in Brooklyn Bridge Park, the property features 194 guest rooms, including 29 two- to six-bedroom suites and The Riverhouse, its Presidential Suite, with most rooms offering panoramic views of the East River, the Brooklyn Bridge and the New York City skyline.

“The World Around Us Is Beautiful and We Want to Keep It That Way” “Every year, the world pays tribute to our planet on Earth Day, utilizing it as an effective advocacy vehicle to build a healthy, sustainable environment, address climate change and protect the Earth for future generations,” says 1 Hotels’ Vice President of Sustainability,

1 Hotel and mindbodygreen’s headline event will take place on Earth Day (Saturday, April 22) at 1 Hotel Brooklyn Bridge (60 Furman Street, Brooklyn NY) and in nearby Brooklyn Bridge Park from 12:00PM-9:15PM.

Industry News

Boutique hotel opens in former Detroit fire department building

Brasserie Abode to launch in Manchester at end of April

The 61-bedroom Abode Manchester hotel is to launch what could be the first of a new restaurant brand for the mid-market city centre hotel group, at the end of the month.

US: The Detroit Foundation Hotel is set to open next month. The 100-room hotel room is located in the former Detroit Fire Department headquarters. It will also be the home to The Apparatus Room, a new American restaurant offering locally sourced foods, and run by Michigannative and two Michelin-starred chef Thomas Lents.

Hotelier & Hospitality Design

The five-storey building is situated on the corner of West Larned Street and Washington Boulevard, across from the Cobo Center and just three blocks away from Campus Marius Park.


“Our team is thrilled to join the Detroit market,” said Mario Triccoci, co-founder and CEO Aparium Hotel Group, which is managing the property. “In creating this hotel, we are collaborating with local makers, artists and innovators to introduce a true Detroit experience for both locals and visitors. It’s an incredible time in Detroit and we’re excited and honoured that Foundation Hotel will have the opportunity to play a role in the city’s story.” The hotel is being designed in partnership with Simeone Deary Design Group.

Brasserie Abode will be an all-day venue in the style of a grand European café and bar. Its launch has been overseen by Alan Swinson, group associate director, food and beverage, of Andrew Brownsword Hotels, the owner of the Abode brand of five properties. After serving breakfast and brunch, menu options will include fritto misto and tartare sauce (£6); black pudding balls with piccalilli (£4), truffle cauliflower macaroni (£12), spaghetti lobster (£18), 7oz bavette steakfrites (£12), moules-frites (£12), rice pudding, sour cherry compote (£7), and chocolat liégeois (£7.50). Brasserie Abode will open until the early hours of the morning with entertainment provided by a resident DJ and a bar offering cocktails from mixologists. Stephanie Hocking previously told The Caterer: “Once Brasserie Abode Manchester is finished, we’ll look at the possibility of expanding the concept throughout the other Abode properties, tailored to each building and local market.” The Abode Manchester previously featured two dining concepts from chef Michael Caines, who was the food and beverage director of Andrew Brownsword Hotels until 2014. The five Abode hotels are located in Canterbury, Chester, Glasgow and Exeter, as well as Manchester. The Exeter hotel is to be rebuilt following a fire which destroyed the property in October 2016.

CRAVT Original / DK HOME announces the unprecedented opportunity to acquire furnishings, artefacts and decorations by Auction. Recently CRAVT Original has changed its focus more to the creation of unique and personal interior. This means: more bespoke, more interior projects and more inspiration. Resulting in interior solutions that really tell the story of the client. This also means that activities were started to let go most of the collection items. Some of them will be sold by auction through an highly specialized and renowned party.

CRAVT Original designs and develops exclusive, inspirational, storytelling interior. Strongly based on the principle of combining traditional craftsmanship and authentic, natural materials with modern design.

Moreover, CRAVT Original loves working closely together with clients to create interior that is adjusted to personal preferences. Unique, tailor-made interior solutions find their way to residences, hotels, restaurants clubs and offices.

A cache of unique furniture from the CRAVT Original / DK HOME luxury collections will be entering the auction market this May, providing an opportunity for the connoisseur to find rare and exclusive pieces exhibiting the evolution of the brands distinctive style.

CRAVT Original provides one of the world’s most extensive sample libraries of unique and high quality materials to inspire architects and designers. A network of high-end business partners enables CRAVT Original to add value in each stage of any interior project.

Denise Boekhoom, Managing Director of CRAVT says: “This marks an unprecedented evolution for the company which brings with it the opportunity to purchase a unique piece of the collection at auction, as we pave the way for a new chapter for the brand.” The auction takes place at the CRAVT Amsterdam Showroom commencing at 10.30am, over three days between the 16th and 18th May 2017. Online bidding will also be available via a live webcast. The viewing takes place from 10.00am-4.00pm from the 14th May 2017, by appointment only. Catalogues are available by calling +44-(0)1761 414000 or via download from www.cravtauction.com


Hotelier & Hospitality Design


hen it comes to exclusive interior, CRAVT Original believes that designs and materials must perfectly fit the client’s individual needs. In that spirit CRAVT Original aims to further strengthen its position as worldwide business partner to deliver full service interior solutions to her clients.


The world leader in wine preservation and dispensing technology, pouring over 40 million glasses of wine every year.

“Enomatic is the ultimate wine service/preservation system to date, I had no hesitation when buying the Enoround Elite when opening my business and buying a further 3 Elite dispensers after 6 months of opening. This is the ultimate tool for the enjoyment of our costumer and the team.” Yannick Loué - Royal William Yard, Plymouth

“We have had an Enomatic system in our Wine Shop since we opened it in 2008. Being both a hotel-restaurant and a retail outlet, we see the benefit for both. Guests try wines just for fun, or with the idea of buying, or as part of an event. We also use it for staff training and for our own entertainment and indulgence. Enomatic themselves have always provided exemplary support. Enomatic is not the cheapest system on the market, but for us it is certainly the best.” John Hoskins, MW - The Old Bridge Hotel and Wine Shop, Huntingdon

“Having used the Enomatic wine dispense system at Hotel Terravina since we first opened almost 10 years ago, we find it to be extremely useful and very ve practical. It’s important to us to be able to serve guests a selection of fine wines by the glass, and this system affords us the confidence to serve the wines at the correct temperature whilst maintaining the integrity of the wines by preservation. The dispensers are a good business tool to control wastage, optimise efficiency and send the message to our customers that we take our wine service extremely seriously.” Gerard Basset, OBE, MW, MS

For more information please contact us via sales@enomatic.co.uk or on 01603 768046, Opt. 2.


uente Romano Beach Resort & Spa and Nobu Hospitality are today unveiling exciting plans to launch the Nobu Hotel and Restaurant Marbella at the five-star resort’s exceptional location in southern Spain.

Nobu Restaurant Marbella will launch in May 2017, and opening of Nobu Hotel Marbella will follow in spring 2018 at the luxurious Puente Romano Beach Resort & Spa on the ‘Golden Mile’. This new partnership between Nobu Hospitality and Puente Romano is set to create a spectacular next-generation lifestyle resort, and a holistic destination experience for all guests. Nobu Restaurant Marbella, the first Nobu to open in Spain, will sit at the heart of Marbella’s dining scene, joining Puente Romano’s magnetic gastronomic offering of ten individual restaurants including the two-Michelin star ‘Dani Garcia’.


Hotelier & Hospitality Design

The new restaurant will introduce Nobu’s worldrenowned cuisine to the resort’s discerning guests. With a fusion of Japanese cooking and Peruvian flavours, the menu will offer a mouthwatering array of signature dishes including Black Cod Miso, Yellowtail Jalapeño and Tiradito, as well as specialty plates inspired by Marbella itself. Nobu’s signature cocktails crafted by master mixologists will be served in the Nobu Bar and terrace, which will encompass a stylish setting with an electric atmosphere adjacent to the restaurant. Envisioned by Jean-Pierre Martel, one of Spain’s most cutting edge interior designers, in collaboration with StudioPCH Malibu, Nobu Restaurant Marbella will balance comfortable simplicity with natural materials and textures, consistent with the recently refurbished resort’s contemporary aesthetic.


Launching in spring 2018, the new Nobu Hotel Marbella will be distinguished by its bespoke Nobu guestroom design and sensual touches across the elegant hotel rooms. Guests can look forward to priority access to the Nobu restaurant, a private swimming pool, and Natura Bisse amenities. Nobu Matsuhisa’s exclusive in-room dining menu will be available around the clock to serve Nobu dishes to guests of Nobu Hotel Marbella who wish to make the most of the flexibility to dine in the privacy of their rooms or at the edge of the private pool. Overlooking Puente Romano’s energised gastronomic and nightlife epicentre ‘Plaza Village’, Nobu Hotel Marbella will be the perfect destination for both business and leisure guests looking for a lifestyle filled with new and exciting experiences from dusk until dawn; the hotel will reinvent the resort experience with a range of spaces to intertwine work and play.

“We are absolutely thrilled to announce the Nobu Hotel and Restaurant Marbella, and are delighted to partner with the owners of Puente Romano Beach Resort & Spa to help bring a new vision for their destination to life”, commented Trevor Horwell, Chief Executive of Nobu Hospitality. “Nobu Hotel Marbella will drive an experience balancing fun and luxury to create an enthralling destination in-keeping with the interests and needs of our global Nobu customer.” The launch of the new hotel at the Marbella property will also see Puente Romano Beach Resort & Spa entirely transformed into an all-suites resort. 184 recently refurbished suites set across 27 beautifully designed Andalusian villas, will offer access to the resort’s famous amenities and Six Senses Spa, as well as the new Nobu experience. Puente Romano Beach Resort & Spa is situated between Marbella and Puerto Banus, just 45 minutes from Malaga airport. Further details, designs and images to be released in spring 2017. Booking enquires: Marbella@nobuhotels.com. Further information on Puente Romano Beach Resort & Spa: www.puenteromano.com.

Farm Frites won the Best Meal Accompaniment category after judges declared that its Ultimate Chip was ‘a good crisp chip with a well-balanced flavour and texture.’ The product was also praised for its texture and taste with judges stating they ‘are both of high standard.’ Launched as the company celebrates 25 years in the UK, Farm Frites’ Ultimate Chip offers an authentic, high quality meal accompaniment for premium casual dining operators. It offers a truly rustic feel by being ‘perfectly imperfect’ in design; popular among consumers and for operators who offer a premium ‘gastro’ menu. It is based on a 10-step process and is designed to take the strain off busy chefs and offer time savings with the end result to match with the chips they make themselves.

FARM FRITES’ ULTIMATE CHIP SCOOPS CHEFS’ CHOICE AWARD Just four months on from its launch to market, Farm Frites’ Ultimate Chip has been awarded a coveted Chefs’ Choice Award.

The Chefs’ Choice Awards are run by William Reed Publishing to showcase the work of foodservice suppliers from wholesalers through to manufacturers. They are judged by chefs for chefs and reward quality, innovation value and great taste delivery. “It’s a massive coup for us to have won this award, particularly against such high quality competition,” explains Nic Townsend, marketing manager UK & Ireland, Farm Frites. “This was a UKfirst launch and was developed with valuable input from a team of chefs who work in the premium burger and casual dining sectors. We took our time to get this product right and this award is well deserved for everyone who has been involved in the manufacture of our Ultimate Chip.”

Farm Frites’ Ultimate Chip is stored frozen and can be deep fried in small quantities for just 4-5 minutes. It is fully allergen free and reaches the Governments Salt Pledge target. For further information about the Ultimate Chip contact Farm Frites on 01452 415845 email supportuk@farmfrites.com or visit www.farmfrites.com

Hotelier & Hospitality Design

Manufactured at the peak of freshness before being professionally prepared and frozen, the Ultimate Chip contrasts a perfect fluffy inner for a melt in the mouth feel with a crispy outer for the perfect crunch.


Peppermill interiors Family-run furniture supplier Peppermill Interiors has launched a range of new products this year, just in time for summer refurbs! Originally established as Peppermill Antiques over two decades ago, the company has changed its focus in recent years – moving away from antiques – and has recently undergone a rebrand. Now, the more aptly-named Peppermill Interiors is a go-to place for contemporary furniture and unique vintage pieces, selling a huge range of products to both domestic and commercial clients all over the world.

Hotelier & Hospitality Design

Peppermill supplies furniture to several high-profile customers, with Starbucks, Marriott Hotels, Nando’s and Harrods being among its list of clients. As well as chains and big-name companies, Peppermill also supplies furniture to a huge number of independent hotels, bars and pubs, and countless domestic clients, who return time and time again.


The company has been at its new premises in Staffordshire for over a year now, and the larger space has allowed Peppermill to suitably showcase its ever-expanding range of products. However, it is still a work in progress according to director Scott Humphreys: “We’ve still got a lot of exciting ideas to put into practice in our showroom. We’re currently building room sets, which will hopefully help our clients to envisage how our furniture can fit into their interiors, and we’re always thinking of fresh new ways to exhibit our stock and keep people engaged.” 2017 has already been an exceptionally busy year for the company, as it has seen over 50 new product launches in the first quarter alone. The new lines include a fresh selection of bar stools, dining tables and armchairs, as well as brand-new ventures for Peppermill, including a new collection of leather sofas and a fantastic range of outdoor furniture.

Scott Humphreys said: “Outdoor furniture is something we haven’t really stocked much of in the past, except for a few galvanised tables and chairs here and there. We’re really excited about this new line of furniture. Now is the key time for bars, pubs, cafes and hotels to be thinking about remodelling their outdoor seating areas for summer, so this range has arrived just in time for venue owners to take advantage of it.” A large on-site warehouse allows most reproduction items to be kept in stock in large quantities, which ensures a quick turnaround and creates shorter lead times for customers – something the company takes great pride in. You can see the full collection of new, vintage and bespoke furniture across two floors at Peppermill Interiors’ large showroom in Burntwood, Staffordshire. The showroom is open to the public six days a week: Monday-Friday 9am-5.30pm and Saturday 10am-5pm. See the latest arrivals at www.peppermillinteriors.com or subscribe to the mailing list for news and updates.

New, vintage and industrial furniture for homes, bars and restaurants. — Visit our showroom Monday-Friday: 9am-5:30pm Saturday: 10am-5pm Unit 6, Ring Road, Zone 2, Burntwood Business Park, Burntwood, WS7 3JQ www.peppermillinteriors.com sales@peppermillinteriors.com 01543 375872

Peppermill Interiors is a trading name of Peppermill Antiques Ltd.

Grab A Bite Of The Hound Pound With The Dog Holiday Experts PetsPyjamas With increasingly busy lifestyles, the affordability struggles around having children and many women choosing to have babies later in life or not at all, pets are taking on a more important role in modern family life. Following suit is an increasing demand from pet owners for their pet’s products and services to be an extension of their own lifestyle choices, which naturally includes holidays and travel.

Hotelier & Hospitality Design

Having sent over 12,000 owners and 15,500 dogs on getaways since 2014, and with a net promoter score of 75, Europe’s number one pet friendly holiday bookers, PetsPyjamas, are leading the pack for giving canine guests and their owners an experience that keeps them coming back for more. Shifting the experience from merely dog-tolerant to truly dog-friendly, PetsPyjamas recognises that a warm welcome for a customer’s dog is how the travel and hospitality industry can entice, maximise and retain the lucrative hound pound.


PetsPyjamas CEO Gracia Amico says: “The travel and hospitality industry is waking up to the true value of the Hound Pound. Pet owners are willing to stretch their budget a little further if it means their dog can come too. If taking a break, customers travelling with pets tend to drink and dine on site throughout their stay because their pet can be by their side, or close by in their room, which in turn drives up a higher spend per guest.” PetsPyjamas work closely with their partners to create experiences dog owners will love. From exclusive packages, allinclusive deals, welcome boxes on arrival through to sausages at breakfast, all breaks are bookable via expert Pet Concierges, who have amassed a wealth of knowledge on what owners are looking for from a dog friendly establishment. Drawing on their extensive pet accessories experience, PetsPyjamas have recently

introduced a new Travel Partner Shop offering competitively priced beds, bowls, towels, blankets, pet bins and more, with many items available for personalisation. The most wanted item is the Pet Essentials Kit (£24.95 for a pack of 5) – a mini welcome kit featuring a travel bowl, toy, treats and shampoo, which is now the new standard inroom complimentary item that dog friendly properties can offer their canine clientele. For properties looking to enhance their dog-friendly experience or

introduce it to their offering, PetsPyjamas are a one-stop for success, giving partners a free listing and only charging on booking results. PetsPyjamas maximises traffic with its highly engaged customers via regular e-shots, PPC campaigns, a fully SEO optimised site and social advertising. Raising brand awareness, they run an annual dog-friendly travel awards with prestigious ambassadors, and have a strategic partnership with Eurotunnel to attract overseas guests. Be more dog-friendly with the Pet Experts at www.Petspyjamas.com/about/partner

Putting the service in foodservice

At the start of the journey, of course, it is all about getting the basics right first- deliveries, product quality, value for money, communication about deliveries and out of stocks, and making that a seamless process. But then to really go above and beyond you need to understand a customer’s core needs and offer relevant additional services and extras that are tailored or make sense to them. True service excellence requires real engagement to help a customer get ahead in their business, to reward their loyalty and build the sort of true partnership that helps them evolve to become future fit.

Within Bidfood, we’ve taken the step of making service excellence central to our company mission: to deliver service excellence, make life easier and help customers to grow, and our values: care, share and dare. But we are very much at the start of our journey. We put the customer at the very heart of everything our business does, becoming truly streamlined to respond to their needs by putting in place seemingly invisible and flexible processes that make this work. To do this we’ve invested in people and management, root and branch training and engagement

It’s also about our leadership team getting engaged at grass roots level, in regular front-line feedback groups to hear ideas first hand, so they can fast track the ones that are key, and track the real impact of the changes we are making at an operational and customer level. We also do a lot of work behind the scenes to offer added-value to customers. We share insights, recipes, concepts, inspiration, nutritional information, advice, updates on changes to legislation and standards to make life easier for customers. You may have seen us talking about fortification recipes, nutrition and hydration week, our guidelines explaining the recent CQUIN1b scheme to name a few recent topics. We’re still on our service excellence journey, and will always have more to do and further to go, but if you’d like to consider a closer relationship with a foodservice supplier that delivers, our dedicated team of account managers, telesales advisors, and food development managers would be happy to help. For more information or to get in touch with your local team, take a look at our website www.bidfood.co.uk or call us on 01494 555 900.

Hotelier & Hospitality Design

For Bidfood, great service goes beyond delivering boxes on time and at the right price. It’s a fundamental goal for our business and long-term journey to really transform the customer experience, especially as customer expectations change over time. For us, the job is never done, and we’re constantly looking at how we can be the best.

programmes that touch every part of our business, investment in customer feedback, in infrastructure, and technology like voice picking, telematics, and leading-edge operational and e-commerce systems.


Bedding & Linens 3. Don’t underestimate the importance of quality bed linen Guests also expect and enjoy good quality, high thread count bed linen that can make a significant difference to the comfort of your beds. Try opting for a silky smooth cotton sateen that feels cool and soft against the skin to provide ultimate luxury for your guests.

4. Provide the perfect pillows The right pillow can make all the difference when it comes to a good night’s sleep, and guests will appreciate a soft, plump pillow to sink their head into. Renewing your pillows regularly will ensure that your beds are always a delight to sleep in.

Top 5 Tips to Creating The Perfect Night’s Sleep For Your Guests Kate Gough, Mitre Linen’s Customer Experience Manager Being able to offer your guests a truly unforgettable stay means you need to consider everything from the temperature of the room to the quality of the bedding and soft furnishings you use. Today’s customers have high expectations and providing a wonderful night’s sleep is an essential part of their stay. At Mitre Linen, we believe that a good night’s sleep does not happen by chance and with over 70 years’ experience in helping hoteliers providing their guests with the ultimate sleeping experience, we have listed our top tips for you, the Hotelier & Hospitality Design readers.

Hotelier & Hospitality Design

1. Consider the comfort of your beds and mattresses


Busy hoteliers can easily get carried away with so many responsibilities, meaning it can sometimes be easy to overlook the basics. I suggest getting into the mindset of your customer and every so often lying on your own beds to assess how comfortable they are. This will help you to understand whether a bed or mattress needs replacing. If you still have some use left in your mattresses, it is worth investing in a mattress topper to add that extra layer of luxury and enhance its comfort.

2. Ensure that your rooms are at the ideal temperature Getting the room temperature right can be tricky as no one likes a stuffy, overheated hotel room. We advise setting the thermostat to 18C, this optimum sleeping temperature will help guests to both fall asleep faster and to sleep well throughout the night. You might also want to consider some newly advanced technological products that can offer a twist your guests will appreciate without increasing your costs. For example, at Mitre we have introduced Coolguard, a clever, innovative pillow protector that comprises of temperature control properties to allow hoteliers to keep their pillows protected whilst doubling up to deliver a peaceful cooling sensation to guests all night long.

To really stand out, I also recommend offering a pillow menu so your guests can pick the perfect pillow based on their individual preferences. More and more hotels are seeking advice on creating a pillow menu to personalise their guests’ experience whilst accommodating to their needs. It is also important to consider using pillow protectors to keep your pillows feeling clean and fresh so they are always deliciously plump and inviting.

5. Ensure that your rooms are protected from any source of light when your guests need it most It is scientifically proven that light in the bedroom has a major impact on sleep quality. Avoid providing items that light up in the bedroom with artificial light, for example a digital clock on the bedside table. It is also essential to only use good quality, durable, blackout-lined curtains to prevent any outside light from entering the room and disturbing your guests’ sleep. What’s more, always ensure that your curtains perfectly fit your windows, poorly fitted curtains can again, cause light to creep into the room. If you are looking at refurbishing your rooms with new curtains, always seek the help of a professional team if in any doubt when measuring the drop and width of your curtains, as well as the type of fabrics you should opt for. The help of a professional team can ensure your project runs smoothly as their experience will help you avoid some mistakes that could be easy-to make otherwise. And this need not cost you a penny; for example at Mitre we operate a free measuring service. 6. Create a calming, relaxing sleep environment The cherry on the cake is the ambience of a guestroom as this can have a significant effect on the quality of your guest’s sleep. Try using colours and prints that evoke a sense of calmness and tranquility to help your guests relax and unwind in beautiful, calming surroundings.

For more helpful tips and advice, call our friendly team on 01685 353 456 www.mitrelinen.com







t: 01685 353456 e: info@mitrelinen.com w: mitrelinen.com BEDROOM • BATHROOM • SPAS • SOFT FURNISHINGS • DINING

Many people treasure a good

and many people crave a good night’s

So what should hoteli their guests are as com rejuvenated after visiting

Bedding & Linens

night’s sleep

sleep just as much.

iers be doing to ensure mfortable, relaxed and g their establishment? Vision Support Services is the leading supplier and distributor of specialist, luxury and performance textiles to leaders in healthcare, hospitality and retail markets around the world. We’ve built our business around our heritage, innovation and specialism and this makes us different from the rest.

Part of our luxury collection, our Liddell Rushbrooke goose down duvet is one such product that caters to the ever-increasing need for luxury and elegance. Crafted from the finest white goose down, the duvet provides a supremely sumptuous feel exuding warmth and comfort all-year round whilst the classic, elegant piped edging and twin needle stitching also guarantees an attractive and appealing finish to a guest bedroom. Made with meticulous precision and care to the highest possible standards, the Rushbrooke also benefits from a superior 400 thread count, 100% cotton cambric cover combined with a sateen finish to give it the unmistakeable feeling of a luxury Liddell duvet; a hushed opulence recognised across the world’s most prestigious hotels and spas. With pressure on hoteliers to deliver sustainable and ethically sourced products, Vision benefits from having a worldwide network of employees spanning five continents and a number of manufacturing

and distribution partners helping to deliver the Vision offering through our responsible business practices. With an active focus on using sustainable, recycled and reusable materials where possible, we’re proud to support the environment through the use of wind powered turbines, water recycling and a commitment to animal welfare. It’s through our animal welfare policy that we guarantee we will not trade with suppliers who engage in poor animal welfare practices which is why the feathers and down used in our products are all used as byproducts of the food industry. Paying careful attention to every last detail, we also ensure we cater to the needs of allergy sufferers. With this in mind, we created an outstanding blended fibre duvet and bedding range; providing comfort, warmth and ultimate enjoyment and with the nearest

possible feeling to natural fillings. The Liddell Sheer Lux range boasts an indulgent and luxurious feel ensuring your guest is enveloped in the most opulent anti-allergy bedding whilst the 233 thread count, 100% cotton cover and wave stitching offer a uniquely, timelessly eye-catching to a five-star quality product. The last word in quiet luxury, the Liddell range ensures it offers some of the finest luxury linens, created from hundreds of years of experience originating back in Ireland in 1866. From durable, versatile and attractive bed linens to meticulously crafted filled goods, exquisite to the touch in every possible way. We know a thing or two about sleep – and we know it begins with Liddell.

Hotelier & Hospitality Design

With a history spanning 200 years, it’s safe to say we know a thing or two about a good night’s sleep through the research and extensive work we do in creating the most supple, soft bed linens for hotel guests to enjoy.


Creating a sophisticated look with Sheer Curtains Interior trends are seeing more people choosing featherweight sheer curtains to dress windows rather than a heavier formal, traditional curtain. While sheers are often used for privacy and security, they can also add style and sophistication to a window or partition, creating a light and breezy atmosphere, often with a natural and modern feel. On very large windows even a simple plain white voile can create a dramatic effect. Picture an open window or doors with sheers blowing in the spring breeze… it can be simply stunning. The choice of designs, fabrics, textures and styles now available is staggering, so let the experts at online sheer curtain store, Net Curtains Direct, guide you through some of the key considerations for buying sheers for a hotel or restaurant. Net Curtains or Voiles?

Hotelier & Hospitality Design

Net curtains are generally knitted, often with a coarse yarn and mainly in white or cream, whereas voiles are woven giving a finer but more robust fabric and because of this will take a lot more embellishment. There is a very wide selection of plain, coloured and patterned voiles available that are inherently fire retardant, while with net curtains it will typically only be plain designs. Colours


One of Net Curtains Direct’s most popular fabrics is Aspen, a linen-look voile available in 30 different colours. This 100% polyester matt fabric oozes versatility. Choose white & natural tones for a timeless, relaxing feel

creating a sanctuary of peace and quiet. Bold contrast colours can match existing accents, or add freshness as a statement piece to make a feature of an otherwise solemn window.

luxury and elegance. Recessed spot lights shining up or down can also add an extra dramatic feel.

Net Curtains Direct are the world’s premier sheer curtain online store, based in the UK providing bespoke curtains and hardware Gather worldwide. You can order thousands of different curtains direct from their website, or How much gather or fullness to go for is often one of the most popular questions that speak to their dedicated contract department via the details below. customers ask Net Curtains Direct. The optimum gather on sheers with a standard www.netcurtainsdirect.com heading is 2.5x the window width, so a +44(0)2382 021235 100cm wide window would need 250cm of contract@netcurtainsdirect.com fabric. Opting for less gather can be more economical, although it’s not recommended to go below 2x. Likewise, those wanting maximum privacy should go no further than 3x the window width. One point to remember, is that while more gather will offer more privacy, it can also block more light. Consider the pattern too, with busy and dense patterns needing less gather to create the same effect as a plain curtain. String Curtains Very popular in large spaces, such as restaurant windows or hotel lobbies, string curtains offer a very simple solution to add a stunning and clean look against glass or in an open space as a divide. Hang the strings flat for a subtle look, allowing plenty of visibility inside and out. Doubling the fullness creates a richer dynamic look while some will double-layer strings of complementing colours for added

Pictured: Blumenwiese Fire Retardant Voile Curtain Cotton-like sheer voile. 100% Polyester

The World's premier sheer curtain online store, based in the UK providing bespoke curtains and hardware worldwide. Our team at Net Curtains Direct Ltd have dedicated years of experience offering the best choice of Fire Retardant net and voiles, blackout curtains, luxury strings and ready-made panels. As a complete specialist, we offer the widest range, fast turnarounds and very competitive prices for contract and trade nationwide, with bespoke quotes offered for any size job, from boutique to international. contract@netcurtainsdirect.com


+44 (0)2382 021235



Tim Henderson, Director of The Light Corporation, said: “We gave the lighting a nautical spin, locating the Bright Goods lamps within basket-style lampshades for example. Bright Goods LED filament lamps are in a class of their own for this kind of setting, offering energy efficient LED technology in a warm, retro style that perfectly suited the ambiance of the pub. The Sail Loft is a large open plan site able to seat 300 people – yet the lighting makes it feel intimate especially in the evening.”

Bright Goods LED filament lamps illuminate Fuller’s pubs Camberley, 10 April 2017 - LED Eco Lights today announced that Bright Goods LED filament lamps are being installed throughout the Fuller’s managed pub estate to reduce energy and maintenance costs. The project has been designed, managed and delivered by the Light Corporation.

Hotelier & Hospitality Design

Bright Goods LED filament lamps from LED Eco Lights were first installed in The Sail Loft, a newly built Fuller’s pub in Greenwich, in a lighting scheme created by the Light Corporation. The Sail Loft is part of the new Greenwich Reach development, with floor-to-ceiling glass windows on three sides and a large terrace facing the Thames with views of Canary Wharf, Cutty Sark and the O2 Arena. Its interior takes inspiration from its location, and features nautical touches and maritime bric-a-brac adorning the walls.



Fuller’s was impressed with both the appearance of the lights and the energy efficiencies achieved, and contracted The Light Corporation to survey a substantial part of its managed estate of just under 200 pubs, and recommend low energy Bright Goods LED replacements for each light on the premises. Bright Goods LED lamps are also being fitted into existing Fuller’s pubs as they are refurbished and to other new pubs as they are built. Pubs completed include The Tea Merchant, Canary Wharf; The Pilot, Chiswick; The Queen’s Head, Hammersmith; The Hydrant, Monument; The Pilgrim Inn, Southampton; The White Hart Hotel, Hampton and The William Walker, Winchester. Commenting, Peter Turner, Property Director at Fuller’s said: “We were very impressed with the appearance of Bright Goods LED lights. They provide illumination that is as warm and welcoming as a filament bulb, maintaining the all-important ambience of the pub in the evening. It is also highly controllable, and can be dimmed as required. It allows us to maintain a traditional feel while reducing our carbon footprint.” Saima Shafi, Sales and Marketing Director of LED Eco Lights added, “Bright Goods LED lamps can in many cases be slotted directly into a fitting to replace the existing filament, fluorescent or halogen lamp, reducing the replacement cost and enhancing the return on investment. In some cases, the energy saving can be as much as 75% - reducing carbon emissions by over 40 tonnes per year.”

MANITOWOC FOODSERVICE CHANGING NAME TO WELBILT Rebranding as Welbilt: Bringing Innovation to the Table

Hotelier & Hospitality Design

Manitowoc Foodservice, Inc. (NYSE: MFS), a leading global supplier of commercial foodservice equipment, announced that it is rebranding the company, its logo and its brand identity to Welbilt, Inc. The ticker symbol will change to “NYSE:WBT” on March 6, 2017. The new name and brand represent a longstanding commitment to put customers’ needs first. The change is part of the company’s strategic repositioning after it spun off from its former parent company, The Manitowoc Company, in March 2016.


Equipment Ltd in 1976, the company was bought by the multinational Enodis Group in 1999, and became known as Scotsman Beverage System. Enodis plc was acquired by the global Manitowoc Foodservice Group in October 2008, and Scotsman became Manitowoc Beverage Systems Ltd. On the 6th March, 2017, Manitowoc Foodservice Inc. rebranded the company and its brand identity to Welbilt Inc. The new name and brand represent a longstanding commitment to put customers’ needs first. The change is part of the company’s strategic repositioning after it spun off from its former parent company, The Manitowoc Company, in March 2016.

consumption reduction, putting some money back in the retailer’s pocket. A new revolution for beverage cooling, VISION™ Advanced Remote Cooler was launched last year. Working in partnership with a UK regional Brewer, this groundbreaking system was developed to address the growing concerns of pub operators and owners in relation to rising energy costs, equipment reliability, the impact of EU legislation relating to HFC refrigerants in coolers and the total cost of equipment ownership.

“Multiplex® continues to take a leading role in the development of “We are excited to announce the “Strengthening our corporate identity as a environmentally friendly beverage changing of our name to Welbilt, Inc., stand alone company enables us to forge cooling equipment,” Emma concluded. which further strengthens our corporate stronger relationships and ‘opens-doors’ “As a manufacturer we recognize the identity as a stand-alone company,” said to many global accounts,” explains Emma importance of sustainability and improving Hubertus M. Muehlhaeuser, President Gardner, Marketing Manager Beverage our production capabilities. We are and CEO of Manitowoc Foodservice, UK. “We are able to tailor products to currently investing heavily in our soft “Welbilt reflects our promise and specific market needs and provide more commitment to bringing innovation to drinks, beer and coffee sector, developing scope, innovation, engineering and R&D the table. Rooted in the Hirsch brothers’ new and advanced systems soon to be with less restrictions.” innovative stove in 1929, Welbilt launched in the UK.” Welbilt® beverage brand Multiplex® developed to become the first company consists of quality beverage cooling and in the industry pursuing a complete “We work as a collaborative team, dispensing equipment which satisfies systems approach. The name Welbilt passionately pursuing excellence uniquely connects our past with our vision your customer’s thirst with the highest with integrity. We enjoy transforming quality product, both economically and of the future. Our primary objective is challenges into opportunities and our efficiently. to continue offering a complete solution customer trust us to deliver solutions with high-quality products supported by The ‘Cooler’ ranges have been designed quickly and consistently.” excellent service that help our customers’ to reduce the total cost of ownership reach their full potential. As we continue through improved reliability and 0121 501 2566 to innovate and grow, we will always performance. The option of R290 (Hydro remain grounded in our long history.” carbon) and other ‘green’ refrigeration emma.gardner@welbilt.com The beverage equipment sector of the Welbilt® started life as Whitlenge Drink

systems will offer further reliability improvements, as well as energy


Scanomat has revealed the latest the recently launched CoffeeCloud at TopBrewer innovations that are set to this year’s Caffè Culture show. The reinvigorate the coffee industry. innovative platform is the world’s most advanced IoT cloud management tool The TopBrewer, best known for being for coffee machines, delivering unique the world’s first app-controlled coffee business intelligence and a completely machine and for serving fresh specialty connected operational interface. coffee on tap, will be on show at this Available now as a stand-alone app, year’s Caffè Culture Show. CoffeeCloud is an industry first as a fully Simon Bracken, Managing Director fledged cloud application, providing & Co-Founder at Scanomat UK TopBrewer customers and dealers comments: “Over the past few years with real-time operational insights, key we have redefined the consumer metrics and live dashboards to ensure coffee experience with TopBrewer in the smooth operational running of many sectors and we are excited to commercial coffee machines in a way be returning to Caffè Culture to launch that has never been seen before - with some exciting new features which are a range of useful insights such as drink particularly relevant to the increasingly counts, cleaning reports, fault reports innovating operators within the and much more. hospitality and retail sectors.” MOBILE PAYMENT TOPBREWER COLDBREW Finally, Scanomat will be revealing Cold Brew is the latest trend to take its much anticipated new payment the coffee industry by storm and now solution at Caffè Culture. Scanomat have designed an all new TopBrewer ColdBrew unit to supply The revolutionary payment solution Cold Brew coffee on tap, with optional can accommodate all scenarios of cashless payment to make charging milk and syrups. for drinks seamless and hassle free. The elegant ColdBrew faucet may The payment solution is connected also dispense water, juice, wine, to the TopBrewer app for swift mobile chocolate, etc, in a bag-in-box format. payment and also offers a card reader There is also the option to make ice- option. tea, ice-latte, ice-cappuccino, etc, for a EXPERIENCE TOPBREWER delicious refreshing summer menu. AT CAFFÈ CULTURE COFFEECLOUD Visitors to the Caffè Culture show are Scanomat will also be demonstrating invited to brew a fresh bean-to-cup

coffee; including espresso, latte, flat white and more, with just a few taps of the TopBrewer app. Visitors can adjust coffee strength, milk foam and even the size of the drink, with an option to save the drink as a personal favourite on their smartphone to enjoy again and again. Download the free TopBrewer app for iOS and Android, with an all new and improved user experience. Caffè Culture is being held at Olympia London on 23 & 24 May. Experience TopBrewer on Stand C1 opposite the show entrance. For more information visit www.scanomat.co.uk

Hotelier & Hospitality Design

Scanomat reveals ColdBrew, CoffeeCloud and Mobile Payment for innovative TopBrewer coffee machine


Shows & Events

DESIGN FLAIR & SUMMER STYLE Returning to thriving Manchester this July, the Manchester Furniture Show (16-18 July, Manchester Central), already boasts a strong exhibitor line-up showing not just what’s new in furniture this summer, but also what’s new in interior accessories and furnishings. Visitors can expect enticing designs and an abundance of colour, texture and inventive composition from some of the best UK and International brands. New collections in upholstery will feature from A list names including Whitemeadow, Westbridge and Ashley Manor and in cabinet Baker, Corndell and VIDA Living will be showing new up-to-theminute living and dining collections featuring reclaimed woods and new materials. New beds will be featured in the Hestia motion collection and the extensive MiBed collections and sophisticated new bedroom storage systems will be on display from the German experts Rauch, Nolte Mobel and CS Schmal Mobel. Interior furnishings including imaginative occasional pieces, lighting, art and mirrors will be on show from design guru’s Gallery Direct, Blue Bone and Ancient Mariner. Returning exhibitors Gallery Direct were full of praise for last years show with Business Development Director, James Hudson saying “We’ve had a great show, it’s really enjoyable to do, the open space feel works well for Gallery and ranges launched in January were viewed with fresh eyes in this stylish venue.”

Hotelier & Hospitality Design

Look out for fresh takes on the current trends for mixed textures, including marble, concrete and fabric and also for new takes on up-market bling and smart industrial flourishes, particularly in lighting and mirrors.


The venue is the award winning and iconic Manchester Central building. This former Victorian rail station, with its gracious arched glazed roof is enjoying new life as a modern dedicated exhibition space. Right in the heart of the city it combines its stunning architecture with a cool, relaxed atmosphere and creates a unique show experience for exhibitors and visitors alike. To see the latest designs from traditional to contemporary, colours from muted to vibrant, visit the Manchester Furniture Show, Manchester Central, 1618 July. It’s only 2 hours from London and it’s where you’ll find the best new products on the market. Registration is now open, to sign up now for your free entry and to see the full list of exhibitors, opening times and visitor information please go to: www.manchesterfurnitureshow.com

The UK’s only dedicated event for catering equipment buyers


industry event


Book your FREE trade ticket at www.commercialkitchenshow.co.uk quoting priority code CK66

It’s an amazing show...the quality of the equipment here is phenomenal!” THEO RANDALL, CELEBRITY CHEF & RESTAURATEUR, THEO RANDALL @ THE INTERCONTINENTAL

Lead Partner:


Organised by:

@comkitchenshow #CommKitch17

Organisers of:


ShowsPreview & Events Caffe Culture Show

Blending business and coffee for over a decade

The Caffè Culture Show

returns with an exciting new conference feature for 2017 The Caffè Culture Show is the UK’s only business to business event dedicated to the café and coffee trade, and takes place on 23rd and 24th May at Olympia, London. The show has established itself as the go-to event for sector buyers and hospitality operators to source products and services they need to keep in line with market trends and ever-evolving consumer demands. The show features some exciting new elements this year including Caffè Connections, a unique conference forum running within the show itself. Caffè Connections explores the state of the café industry and the rapidly changing landscape, with keynote speakers, panel debates, insight sessions and drop-ins from high-profile figures from the coffee and food to go sectors. Speakers span the industry, from established chains to market disruptors.

Shows Events Show Preview Caffe&Culture

Day one (Tuesday 23rd May) is designed for senior executives, buyers and procurement managers from the coffee and foodservice markets, with a focus on Strategy, insight and innovation. Highlights include: • Keynote from Pret A Manger board adviser and Cawston Press co-founder Mark Palmer on what’s driving change within the coffee shop market and lessons to be learnt from the casual dining revolution. • Caffe Nero’s Paul Ettinger, Kaffeine’s Peter Dore Smith and T2’s Darren Williams on what the chains and independents have to learn from each other and whether they can peacefully co-exist.

Hotelier & Hospitality Design

• Simon Stenning from MCA Insight on food to go trends within the coffee shop and wider foodservice market.


• Kawther Hashem from Action on Sugar and Gareth Barrett from The British Soft Drinks Association on the big sugar debate and how the coffee shop sector should respond to sugar reduction. • World-leading baristas go head to head with machine manufacturers to debate whether the latest machines can deliver a fully automated coffee that’s as good as barista-made. Panelists include Simon Bracken from Scanomat, Tim Sturk from WSH, Ben Townsend from The Espresso Room and Dale Harris from Has Bean.

Day two’s (Wednesday 24th May) theme is focused around the use of insight to drive performance and the needs of independent coffee shops and cafés. Speakers include: • Former Coffee Republic franchisee, author and consultant Andrew Bowen on franchising opportunities and alternative methods for raising capital for coffee shop expansion. • Matthew Hopkinson from Local Data Company and Michael Fern from Edge on whether there is still room for growth in the coffee shop sector or whether some markets have reached saturation. • Hugh Duffie from Sandows on innovation in vending technologies. • Gary McCann from Beyond the Bean, Pact Coffee and Eva Pascoe from The Retail Practice on how speciality coffee will continue to differentiate itself from the mainstream market. • Jonathan Smith from Poppleston Allen on licensing and opportunities for coffee shops to serve alcoholic beverages.

Shows & Events Event Director Chris Holman said: “The Caffè Culture Show is widely recognised for its excellent on-site talks programmes and has long been at the forefront of the rapidly changing coffee industry. We want to extend the show’s focus on commercial strategy and growth with a brand new conference offering. Caffè Connections is an exciting new opportunity for visitors to engage more deeply with the latest thinking to help inform and grow their business. This year’s show is not to be missed.” In the show’s Technology Showcase, leading suppliers, wholesalers, equipment manufacturers and suppliers of premium products will be previewing new product launches, while the New Business Zone features the very latest newto-market innovations. Featured companies include Chai Guy and Conker Spirit.

We all know that discerning café bar, restaurant and hotel customers are tempted by top quality coffee. A top quality roast adds competitive edge to any coffee operation and the independent coffee roasting scene is growing fast. The Caffè Culture Show is delighted to champion this important industry by hosting the Independent Coffee Roasters Village again this year. Visitors can taste a wide selection of delicious blends on offer while learning all about the roasting process from the most passionate people in the business – artisan, small-batch roasters from across the UK. Independent roasters featured include Exmouth Coffee Company, J. Atkinson & Co, Moonroast Coffee, Regal Coffee and Urban Roast Coffee Company. Also returning to The Caffè Culture Show for 2017 is the Artisan Food Market. Recognising that many operators want to support and source from small, local food and drink producers, this vibrant marketplace is a celebration of craft enterprise laid out in a farmers’ market style. From baked goods to soft drinks, healthy snacks to indulgent treats, a host of award-winning independent and speciality producers will be on hand to share their delicious products and answer questions. Suppliers featured include Ben and Bill’s (Brown Bag Crisps), Chegworth Valley Juices, Fifi’s Paradise, Great British Biscotti Company, Honey Berry, Let Them Eat, Quibbles Fussy About Nibbles, Story Brands, Sweet Carolina, The Free From Bakehouse and Willie’s Cacao. Research by The Caffè Culture Show in 2016 revealed that six in ten (62.5%) consumers prefer to get their out-of-home caffeine fix at an independent coffee shop or café, rather than from a chain operator (25.5%). Half (50.9%) wanted to see the number of independent coffee shops/cafés increase while only 3.2% wanted to see the high street chains expand. The quality of coffee served was the biggest motivating factor for consumers in choosing which coffee shop/café to visit (81.3%) with 82.5% refusing to return if coffee quality is poor. Three quarters (74%) of independent coffee shops/cafés surveyed by the show saw like-for-like turnover increase in 2015 compared to 2014, and nine in ten (92.3%) expected growth to continue in 2016 vs. 2015. The Caffè Culture Show 2017 takes place on 23-24 May 2017 at Olympia London. To attend the show and conference for free, click the ticket registration link here: https://goo.gl/XXwpcK www.caffecultureshow.com

Hotelier & Hospitality Design

The show’s popular Masterclass programme returns this year, providing educational insight from leading lights from across the industry. It’s the perfect place to learn all you need to know about the practical side of delivering a first rate product in your business. There is a packed programme of 30 mini-masterclasses to choose from. Speakers include coffee shop consultant and best-selling writer John ‘Coffee Boy’ Richardson who will be discussing the eight critical steps to running a profitable coffee shop in 2017 and Oatly who will showcasing dairyfree alternatives.


Business Directory

Concept are acknowledged as one of the leading bar specialists and innovators in the industry and naturally we feel we could be of interest to you on specific projects, either as bar consultants, suppliers, installers or purely as fabricators, which being in house allows us to keep a tight control over all aspects of manufacture. Concept are pure bar specialists and that is our forté, we provide quality functional bars for any environment for anyone who is serious about bars and it has led us to work for most of the key and innovative operators in the industry. Our fabrication is of the highest quality and speciality, and because of the nature of the fabrication and expertise and the design we offer, we can make each bar bespoke to a client’s exact requirements. Concept bars, Midway House, 51 Huddersfield Road, Meltham Holmfirth, HD9 4AF - 01484 852666


Hotelier & Hospitality Design

English Trading Co has been supplying some of the world’s most recognisable names and brands in the hospitality industry since 1975. Our comprehensive product range covers everything for the contract hospitality industry, from bed linen, duvets, pillows, mattress protection, luxury toppers, towels, bathrobes & slippers; right through to soft furnishings, curtains, tracks, poles and blinds.


The Coravin Wine System is the only tool in the world that lets you pour wine without ever removing the cork using Coravin’s proprietary technology. Now wine enthusiasts can expand their palates by exploring, comparing and contrasting regions, varietals, producers, styles and vintages without exposing entire bottles to oxidation. Restaurants and wine bars can use the Coravin System to expand their wine programs by offering better wines by the glass, without the risk of oxidization if a bottle is not sold that night, while wineries and wine stores can offer customers a taste of fine wines before they buy.

www.coravin.com The Fine Bedding Company Hotels Division – Specialist manufacturers/suppliers of hotel duvets, pillows, mattress protectors & pillow protectors .

Vigorous sourcing from across the world is complemented by our very own state-of-the-art manufacturing and warehouse facility, located in the UK. A dedicated design and planning service will help you create the perfect look with a range of fresh designs and ‘inspiring ideas’. Finally, our professional installation team will ensure all products are expertly fitted to meet the most exacting of standards.

100 years of heritage and THE experts in hotel duvet & pillow manufacturing, with our own Smartfil® advanced fibre filling that can’t be found anywhere else in the market, we have revolutionized hospitality bedding. Having reinvested £1million into our state-of-the-art, purpose-built manufacturing facility, we set the standard for the highest performing commercial bedding for hotels. Light, washable, hygienic hotel bedding that’s a dream for both guests and housekeepers alike, & can be washed in-house to save on laundering.

Unit 1, Gibson Drive, Buckshaw Village, Chorley, Lancashire, PR7 7JR. sales@englishtradingcompany.com, +44 (0)1772 431 549

The Fine Bedding Hotels Division, Unit 10 Cobra Court, Blackmore Road, Trafford Park, Stretford, M32 0QY, +44 (0) 7780 443224 info@finebeddinghotels.co.uk



Flexfurn is the specialist in flexible and functional furniture for the hospitality industry. We carry a wide range of foldable or stackable chairs, tables, trolleys, covers and accessories. On top of that Flexfurn sells the X Design brand, a portfolio of design lounge furniture that we develop and manufacture ourselves. The range contains lightweight, multifunctional and practical party/dining tables, chairs, lounge seats and accessories for hospitality professionals. Custom made trolleys ensure that the furniture is easy to store or transport. The range contains furniture for outdoor as well as indoor use. X Design pieces are sold exclusively by Flexfurn. For more information, contact us via info.uk@flexfurn.com or visit our website


LeisureBench Limited is one of the country’s leading suppliers of outdoor furniture and garden buildings. Our range of products is extensive, starting with our stunning range made from Grade ‘A’ premier teak. Our Oasis Rattan collection, is modern, durable, very strong and is virtually maintenance free. Take a look at our aluminium collection, which is both lightweight, weatherproof and easy to move. The hardwood range is selected from trusted and certified sources, including heavy duty picnic tables in round and ‘A’ frame designs. We also stock furniture made entirely from recycled plastic, which is tough and long lasting, whilst our extra thick steel Tolix Style chairs and ISOTOP sleek table tops will give a splash of colour to your outdoor area. 01949 862920 sales@leisurebench.co.uk.


Business Directory

Its success is built on a dedication to product development, a commitment to first-class customer service, and engineers who ensure that each and every system is perfectly installed. One of its products, The Entertainer™ - a touch screen entertainment system - has become the industry leader with a customer base ranging from luxury cruise liners to holiday parks, from pubs to play centres. The National Bingo™ game and the Pulse jukebox have been introduced to the already impressive list of features on the new Entertainer™.

At Nomique we deliver innovative, high quality, British manufactured sustainable seating solutions. We are a company to be trusted, for both loyalty and reliability. We are continually exceeding our customer’s expectations with our extensive knowledge and experience. Our team believe in going the extra mile to create the best quality for the most accessible price. Designing with ergonomics and flexibility in mind, to produce seating to suit everyone and every environment. Nomique Seating Ltd, Unit A, Halesfield 14, Telford, Shropshire, TF7 4QR.

To see more and book a free demonstration call 01572 771363 or visit our website:

01952 585828



Sentinel is a company with a clear goal: we offer water treatment products and services that provide the best lifetime protection for heating and hot water systems. We are recognised and endorsed by the leading suppliers of heating and hot water systems and associated components. Throughout the years, we have developed strong working relationships with many of the largest brands in the plumbing and heating industry. We have a comprehensive range of products supported by approachable experts to help you achieve best practice protection for commercial systems, protecting against limescale, corrosion and accompanying problems which can cause inefficiency or failure, and ultimately impact profits and customer experience. 7650 Daresbury Park, Warrington, Cheshire, WA4 4BS


SICO Europe is the leading worldwide manufacturer of mobile folding space efficient products that help you maximise your space. The detailed engineering and superior manufacturing that goes into every SICO Europe product is supported by a strong warranty programme and excellent customer service. SICO Europe is committed to serving the hospitality industry with a complete line of innovative products designed to assist you in turning rooms around quickly and increasing room flexibility, for example our mobile folding tables, stages and portable dance floors quickly transform a meeting room into a party room, a banquet into a convention space, or a reception into a dance.

+44 (0) 1928 704 330

The Link Park, Lympne Industrial Estate, Lympne, Kent, CT21 4LR. +44(0)1303 234000sales@sico-europe.com



Forever Better’ with Miele Professional. Miele Professional is the global leader of commercial laundry equipment and dishwashers, providing the highest quality products designed to deliver exceptional results every day. Renowned for their outstanding build quality, innovative technology and energy efficient performance, Miele prides itself on its attention to detail.

The Synergy Grill is a pioneering chargrill that uses 52% less gas. This gas saving equates to an average of £12,238 every five years, helping cultivate a carbon neutral kitchen. It also uniquely has no fat tray to clean. These benefits have been adopted by top chefs and snagged top prize for innovation at The Commercial Kitchen Show where the judges were “Wowed by a British-made design that is a true innovation for chargrilling.”

0845 365 6608

The greatest benefit, however, is flavour. Synergy Grills get hotter than average chargrills. Heat ‘atomises’ the natural fats that are released during cooking which are misted back into food making it incredibly succulent.


01480 811 000 info@synergygrill.com



Hotelier & Hospitality Design

Mediatheme Limited is one of the UK’s leading providers of touch screen entertainment, providing reliable, professional and ‘fun’ products and services for customers across the UK.


Business Directory Beverages


Interiors & Design Philip Watts Design +44 (0) 115 9269756

Hi Spirits +44 (0)1932 252100 www.hi-spirits.com

Tevalis 01923 294446 www.tevalis.com



We have a passion for making the simplest of things taste great! We offer an array of delicious tasting soft drinks made from the finest ingredients we can source and our own Natural Spring Water. We offer Mineral Water, Premium PressĂŠs, Fruit Juices, Flavoured Water and School Compliant Drinks. Please contact us for more details on or visit. Tweet us @Radnorhills

WRS +44 (0)1933 533880 www.wrssystems.co.uk


Hotelier & Hospitality Design 42

Tableware www.slateware.co.uk +44 (0)1248 600656

Neon creations +44 (0)1204 655866 www.neoncreations.co.uk Coffee + Coffee Machines

Flexfurn +44 (0)1242 524777 www.flexfurn.com


The Spirit Lab Kimbo +44 (0) 208 987 9070 www.kimbo.co.uk

We are a team of professional bartenders who have built a career in high end venues both in the UK and in the Asia Pacific.

www.spiritlablondon.com Telephone: 02033562949 Address: 4th Floor, Rex House, 4-12 Regent Street, London

OASIS GRAPHICS +44 (0)1242 524777 Oasis Graphic Co produce and install bespoke & large format graphics for unique interior & exterior hospitality spaces. Contact us now for: signage, building wraps, digital wall coverings, window and floor graphics, banners and hoardings, backlit graphics and vehicle graphics

Coffee Services +44 (0) 843 289 2109 www.coffee-services.co.uk

e: studio@oasisgraphic.co.uk t: +44 1628 532003 w: www.oasisgraphic.co.uk

Cuisine Quip +44 (0) 118 957 1344 www.cuisinequip.com




FRIMA +44 (0)845 680 3981 www.frima-uk.co.uk

BALMORAL TEXTILES (028) 90617431

Tableware Barry Perrin +44 (0)1992 611415 www.barryperrin.com

Radnorhills www.radnorhills.co.uk sales@radnorhills.co.uk


Interiors & Design Jura +44 (0) 800 552 5527


CUBBINS 01434 604 181 www.cubbins.co.uk

To advertise in the directory please contact Andy Bell on 01843 448443 Prices from ÂŁ120 for the year.

The much-anticipated report showcases the top selected spirits by bartenders in many of the best bars around the world and today named Ketel One as the number one vodka in two categories. For the fifth year in a row Ketel One has been awarded the ‘Best Selling’ vodka title and for the third year the ‘Most Trending’ in the vodka category.

KETEL ONE VODKA SWEEPS THE coveted industry awards showcase the BOARD AT GLOBAL The most popular spirits chosen by bartenders preparing cocktail-classics. Ketel AWARDS when One is celebrated all over the world for its quality and the excellence of the liquid has now been recognised as the perfect base for a Bloody Mary, Moscow Mule and Espresso Martini cocktail.

Bob Nolet, 11th generation distiller of the Nolet Distillery, whose father Carolus Nolet Sr., created Ketel One Vodka, said: “This is such a proud moment for the Nolet family. We pride ourselves on going the extra mile to demonstrate our dedication to creating vodka of remarkable quality – we call this the Ketel One way. We’re obsessive perfectionists when it comes to making

vodka and we’re proud to receive this recognition from the bartenders and Drinks International Bar Report. We also understand that while we can produce the best tasting vodka possible, it is the bartender who is the expert who brings the magic of this liquid to life. That’s why we thank the bartenders worldwide, who’s passion and dedication to the craft of cocktail making helps to share the distinctive crisp and smooth taste of Ketel One Vodka with new audiences across the globe every day.” Hamish Smith, Deputy Editor of Drinks International Magazine said: “Ketel One has taken the top vodka spot in our poll of top bars five years in a row. Highlevel bartenders are not known to be big vodka fans, with one notable exception: Ketel One. It is the vodka to stock in the world’s best bars and that doesn’t look like changing any time soon.” Ketel One Vodka is inspired by over 325 years of traditional distilling expertise, which has been passed from father to son for over 11 generations in the Nolet family – all driven by a relentless pursuit of excellence and quest for perfection. www.ketelone.com

Hotelier & Hospitality Design


Ketel One Vodka is celebrating after being crowned ‘Best Selling’ Vodka and ‘Most Trending’ Vodka by the Drinks International Bar Report 2017.



We are a manufacturer and Supplier of Cleaning Products. Our extensive ranges of products are available for Hotels, Restaurants, Clubs, Shopping Centres, Hospitals and Care Homes. Our products are carefully designed and manufactured from quality row materials. We offer next day delivery for most products. Wholesale enquires are welcome. Visit us at CLEANING SHOW LONDON 2017 at boot F07 BAYERSAN UK LTD WWW.BAYERSAN.COM SALES@BAYERSAN.CO.UK 02086417938

Cleaning Suppliers

Industrial Cleaning Equipment BAYERSAN UK LTD

BAYERSAN is one of the leading manufacturer of cleaning products in Europe. It specialises in manufacturing of: Outdoor and indoor window cleaning systems Mopping Systems Traditional Window Cleaning Equipment Floor Cleaning Equipment Cleaning Trolley and Service Cart Website: www.bayersan.com

With 50 years of experience, ICE is the UK’s largest independent provider of industrial cleaning machines. We pride ourselves on the unique service we offer our customers, providing everything from equipment purchase or rental to asset management and maintenance. We cater for every aspect of your cleaning equipment requirements in relation to purchase, rental, asset management and maintenance. Website: www.ice-clean.com

Kärcher UK Skillweb Ltd

Skillweb is a leading UK based software developer of cloudbased employee scheduling and remote workforce management systems, with an 18-year track record in delivering robust solutions to make businesses more efficient. The SmartTask Cleaning software is proven to provide cleaning companies with the tools needed to centralise client records, improve services, manage staff and win more business. Cleaning services companies are differentiating their businesses using SmartTask through:• Proof of attendance to provide visibility of how your client contracts are being serviced • Knowledge of where your staff are when completing work for your clients • Paperless audits capturing performance trends and communicating these to customers via a reporting dashboard • Automating health and safety compliance through electronic safety equipment check and compliance forms • Improved accommodation inspections, allowing cleaning teams to capture an audit trail of maintenance and cleaning activities required for onward billing/resolution • Automating Supervisors/Managers performance reports

Whatever the cleaning task - Kärcher has the solution We employ innovative products to solve commercial cleaning challenges - whether for everyday needs or specialist applications • Built around you, Kärcher solutions generate time, effort, resource and productivity savings for your operators and your business • We provide FREE one-to-one advice, site surveys and support to help you choose the perfect fit for your needs because we understand one size doesn’t fit all With a wealth of experience gained through 80 years at the forefront of cleaning technology, from hospitals to factories, supermarkets to spas, the London Eye to Mount Rushmore, Kärcher has cleaned it all. Synonymous with the hot water pressure washers we invented, the full Kärcher range extends to encompass market-leading vacuum cleaners, scrubber driers, carpet cleaners, sweepers, steam cleaners, municipal vehicles and ice blasting technology. All our products are available to buy hire or lease along with comprehensive rainbow service and support capabilities. Website: www.karcher.co.uk

Website: www.smarttask.co.uk


Don’t just mask bad odours, eliminate them permanently with PowAir, natures odour neutraliser! PowAir uses a natural, nontoxic and eco-friendly formula that is safe to use around your family and your pets. Made from Over 40 Essential Oils, PowAir is a series of complex formulas, using essential oil technology, designed to simplify your odour control management. PowAir attacks, neutralises and destroys a wide spectrum of organic and non-organic odours. PowAir can be applied to solids, liquids or dispersed through the air – in small or large volumes. You can tackle any odour problem with PowAir. Website: www.powair.co.uk

Duplex will be showing our unique range of floor cleaning and steam cleaning machines which we have been selling, installing and training into the cleaning sector since 1986. The Duplex range cleans all types of flooring including carpets and hard floors without the need to change brushes. The Duplex steam floor range does not use chemical but cleans and sanitises large floor areas quickly using steam with only 20-minute drying time on carpet and seconds on hard floors.Duplex steam and vacuum machines come with comprehensive tool kits and are extremely robust and reliable for the most demanding tasks. To demonstrate the efficacy of the products from our range we commissioned independent tests by the Hospital Infection Research Laboratory, Birmingham. We now have certified data that proves our machines kill bacterium most common in the environment including Clostridium difficile. We are happy to carry out no obligation demonstrations on a nationwide basis. www.duplex-cleaning.com

Hotelier & Hospitality Design

Duplex Cleaning Machines (UK) Ltd


Cleaning Suppliers

Professional Carpet, Upholstery & General Cleaning in Kent We are a professional and customer focused company, who are one hundred percent committed to providing a high quality service to all of our customers and also to our potential customers during the delivery of our quotation service. We are also fully Insured, including Public Liability Insurance. Prompt and Punctual We always endeavour to be on time, if for any reason we are delayed our experienced technicians will phone with an update at the earliest opportunity Free Estimates We can arrange a suitably convenient time and date to assess the work you require us to undertake and provide a Free Estimate, along with our recommendations. Fast, Efficient and Flexible We can work outside of your working hours if you require us to. We will also work as efficiently as possible and always try to be as flexible as we can, however the quality of our work is of the utmost importance to us, as is the satisfaction of our clients. Free Demonstrations For Commercial or End of Tenancy Work we can offer a free demonstration if required.

Hotelier & Hospitality Design

High Quality Services


We assure you that our service uses the highest quality equipment and materials on the market and that our technicians are fully trained and have adopted our company’s philosophy of work quality and customer care. Environment Friendly Cleaning ProductsWe also want to contribute towards taking care of our planet and this is why the products we favour are 100% natural and therefore have little impact on the environment. Your Convenience Is Our Priority If you require an estimate or need to change an appointment, please do not hesitate to call us.

Carpet Cleaning We provide a highly professional carpet cleaning service for domestic households and commercial premises. Our 8 stage cleaning process will ensure that your carpets will not only look great, but are conditioned, sanitised and deodorised. Upholstery Cleaning Our professional upholstery cleaning service is ideal for any customers looking to ensure that their sofas, chairs, curtains or mattresses are thoroughly deep cleaned to remove any dirt or odours. We provide an

upholstery cleaning service for domestic households, residential homes, commercial premises and health care premises. General Cleaning Service Our general cleaning service is offered for a single one off clean, end of tenancy clean or regular contract cleans. Also we provide a full kitchen clean, which will ensure that your kitchen appliances are de-greased professionally and is completely sanitised and sparkling like new. www.ablecleankent.co.uk

www.ablecleankent.co.uk t: 01843 48 20 10 m: 07581 37 66 63

Able Clean Kent

The Professional Cleaning & Maintenance Company brought to you with Pride

Carpet Cleaning, Upholstery Cleaning and General Cleaning in Kent and the Surrounding Areas We are a local, family run company who are committed to providing an excellent service to all of our new and existing customers in Broadstairs, Ramsgate, Margate and the surrounding areas. All of our technicians are fully qualified and use the highest quality equipment and materials on the market, ensuring that our company's high standards of work quality and customer care are always maintained. If you would like to arrange for a free no obligation quotation for our carpet cleaning, upholstery cleaning, general cleaning, property maintenance or fire and flood damage restoration service please feel free to get in touch, we look forward to hearing from you.

Carpet Cleaning

With an 8 stage cleaning Process

Upholstery Cleaning Ncca Qualified Technicians

General Cleaning

Domestic and Commercial Cleaning Services

Able Clean, 43 Camden Road, Broadstairs, Kent CT10 3DS t: 01843 48 20 10 m: 07581 37 66 63 e: websiteenquiries@ablecleankent.co.uk

Fire & Flood Damage Fire, Flood and Water Damage Restoration



Coravin™ Model One

Coravin™ Model Two

Coravin™ Model Two Elite


CORKSCREW FIND FREEDOM BY THE GLASS You’ve returned from work ready for a glass of wine. Knowing you have a busy week ahead, you only want to enjoy one glass - but you worry that once you’ve opened the bottle the wine will start to oxidise. Now there is a solution: The Coravin™ Wine System.


Electrolux Professional Laundry Solutions


offering you peace of mind

myPRO laundry solutions The Professional heart for Small Hotels and B&B’s Long life, High speed. Top quality. Thanks to their Professional heart, Works today, works in 10 years’ time*: Washer and Dryer designed to last 3 times longer than domestic machines Time savings thanks to a variety of professional programs1 Warranty for professional applications

Saves water. Saves energy. Saves money. Quite simply, myPRO has a Green soul! The smart professional washing machine with A+++ energy efficiency Greater hygiene with dedicated disinfection programs Shorter drying cycle with Automatic Moisture Control

... and all the benefits you need on a sensible budget. myPRO gives you the advantages of a unique professional design with just the technology you need. A great and reliable investment that will serve you well for many years.

Electrolux Professional Phone: 08444 631 261 Email: epr.info@electrolux.co.uk Web: www.electrolux.co.uk/myPRO

* 3 cycles / day times 250 days / year. Follow us on Twitter @ElectroluxProUK

1 Washer

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Hotelier & Hospitality Design - May 2017  

Hotelier & Hospitality Design - May 2017