eat.drink.sleep February 2017
3R brings you the ultimate edge in business and simple payment management
Your guests are our priority pledges Mitre Linen Why it makes sense to PAT test
W We’ve got your 2017 covered
126 MATCHES EXCLUSIVELY LIVE
EVERY RACE WEEKEND LIVE
127 MATCHES EXCLUSIVELY LIVE
BRITISH & IRISH LIONS TOUR TO NEW ZEALAND – EXCLUSIVELY LIVE
80 GAMES EXCLUSIVELY LIVE
ENGLAND INTERNATIONAL TEST, ONE DAY & T20 CRICKET
GOLF’S MAJOR CHAMPIONSHIPS
SUPER BOWL 51
SA JA LE NU NO AR W Y ON
mu Q ch uot yo e ‘J u c AN ou SA ld sa LE’ t ve o wh find en o yo ut h uj o oin w to da y
Raising the bar for live sport
08448 244 930
Statistics quoted refer to content shown on Sky Sports channels during seasons that start in 2017. Fixtures may be subject to change. Sky Sports requires a Sky subscription, equipment and installation. Further terms apply. Calls to Sky cost 7p per minute plus your provider’s access charge. January Sale: Discounts on standard 12 month minimum term Sky Sports commercial agreement. Prices available to new Sky TV customers who have not subscribed to Sky TV within the last 3 months. Independent licensed and L&T premises only. Sale ends 31.1.16. The F1 Logo, FORMULA 1, FIA FORMULA ONE WORLD CHAMPIONSHIP, GRAND PRIX and related marks are trademarks of Formula One Licensing BV, a Formula One group company. All rights reserved.
WE ARE TAKING IT TO THE NEXT LEVEL...
First we reduced our lead times now we are reducing our Minimum Order Quantity We can now oﬀer you ﬂexibility, whether you want 1 cup or 3,044 cups! Sarah Punchard - Printed Cup Advisor
To ﬁnd out more, visit our website www.printedcupcompany.co.uk
CALL US TO TODAY TO PLACE YOUR ORDER
Contact Us For more information on the publication or to talk about advertising within the next issue. Contact one of the team via the details below: Publication Manager
February 2017 4
Commercial Catering Equipment
Michael Amor 01843 591 523 firstname.lastname@example.org
Designer Lighting & Fixtures
Cleaning & Hygiene
Tony Little 01843 582 733 email@example.com
Jeremy Tring firstname.lastname@example.org
To find out more visit our website: www.eat-drink-sleep.com
EAT. DRINK. SLEEP February 2017
Eric Kayser to open restaurant and pâtisserie in London French master baker Eric Kayser will open his first UK outlet tomorrow, fittingly enough on Baker Street, London. The renowned boulanger has been looking for a UK site for over two years and settled on Baker Street because the Marylebone area has had something of a renaissance in recent years. The location’s name proved to be a matter of synchronicity rather than design, according to a spokeswoman. The Baker Street Maison Kayser, which will offer a takeaway, pâtisserie and a 60-cover restaurant, will open from 7am-11pm. All “Natural fermentation is the essence of our bread and we are proud to have crebread, brioches and viennoiseries will be made on the premises using natural liquid ated a wide range of breads that serve every kind of taste,” he said. “We believe fresh baked bread is a joy that should be shared and experienced every day.” leaven. Kayser, a fourth-generation artisanal baker, is famous for using liquid leavening rather than commercial yeast in his breads. At the age of 30 he invented the Fermento Levain with fellow baker Patrick Castagna, a machine that facilitates the continuous use of liquid leaven.
The first Maison Kayser opened in Paris just over 20 years ago and there are now more than 100 bakeries in 21 countries, including 19 in Tokyo, five in New York City and three in Singapore. Kayser refused to be drawn on plans for further expansion in the UK. Baker Street has no historical connection to the gentle art of leavening, but was so named after builder William Baker, who laid out the street in the 18th century.
More Britons plan staycation in 2017 than took one in 2016 More Britons plan to take their main holiday in the UK in 2017 than did so in 2016, with eastern Europe another favoured option for this year. That’s according to research from Travelzoo, which asked over 1,200 Britons where they planned to holiday. It found that 52.4% of respondents were considering the United Kingdom or western Europe for their main holiday in 2017, with 24% saying they would be holidaying in England, 6% in Scotland, 4% in Wales, and 3% in Ireland. That compares to a similar survey conducted in October last year which found that 29% of Britons said they had spent their 2016 holiday in the UK. Meanwhile, fears about safety and the weakness of the pound is driving more Britons away from traditional western
European destinations in favour of eastern Europe. Travelzoo said that central and eastern Europe as a whole (12%) was now more appealing and affordable for Britons than Spain (10%). Croatia, Bulgaria and Poland were found to be the most popular eastern European holiday destinations this year, despite the fact that nearly half (45%) of Britons considering travelling there admit that they wouldn’t have done so before 2017. Joel Brandon-Bravo, managing director of Travelzoo in the UK, said: “Six months on from the Leave vote and it’s encouraging to see Britons considering Eastern Europe as a travel destination in 2017. As flight bans to Sharm el Sheikh and Tunisia continue, and uncertainty over the value of the pound remains, countries such as Croatia and Bulgaria – which operate outside of the Euro – offer better exchange rates and great value for money to British tourists.” Brandon-Bravo continued: “UK tourists who are now looking further east won’t be disappointed. If you take the Balkan Peninsula for example, the coastlines of Slovenia, Bosnia and Herzegovina, and Montenegro, are just a stone’s throw from the east coast of Italy. They boast the same warm weather and beautiful beaches, lakes and mountains, and present a wonderful opportunity for British people to explore new travel gems.
Preliminary data from STR’s monthly report found occupancy soared 7.1% in the capital to 80.1%, while RevPAR increased 14.5% to £119.41. Meanwhile, average daily rate (ADR) was also up 7% to £149.02. The increase was down to demand outstripping supply, with supply increasing 2.7% compared with a 10% jump in demand.
SA JAN LE UA NO RY W ON
mu Qu ch ot yo e ‘J u c AN ou SA ld sa LE’ t ve o f wh ind en ou yo t h u j ow oin to da y
We’ve got your 2017 covered
December marked London’s highest year-over year RevPAR increase in the past 52 months – since the UK hosted the Summer Olympics in 2012. STR analysis noted that while the performance growth is compared with a weak December 2015 – when London hotels experienced a downturn in performance following the terror attacks in Paris – December 2016 marked London’s highest actual occupancy level for any December on record.
Cornhill Castle set to undergo £750,000 refurb Cornhill Castle hotel in Biggar, Lanarkshire, has announced it is to undergo a £750,000 refurbishment programme. The first phase of the project will see the opening of its ‘Grand Ballroom’ on Sunday, 12 February. The room will have a traditional castle-period feel with bookcases lining the walls and a sloped ceiling that will give the optical illusion that it’s higher than it actually is. Although the castle can accommodate 220 people for meals, and 250 plus for an evening reception, a statement from the property said the overall ambience of the refurbishment is “warm and intimate”. Also planned is a new honeymoon suite housed in one of the original castle turrets. Set over two storeys, the honeymoon suite will have a luxury copper bath, rainfall shower and its own private mini-spa. A further phase will include the
conversion of an existing grade B-listed stable block into 15 bedrooms with an additional courtyard.
Cornhill was acquired by the Manorview Hotels and Leisure Group last February, which has a reputation for taking over tired, old buildings, and giving them a new lease of life. LIONS TOUR
Fallon Cowley, group operations director at Manorview, said: “Weddings are a key part of our business but rather than have a standard formulaic wedding throughout all our hotels, we allow each hotel to have its own personality, therefore we can cater for all types of weddings. “At Cornhill we wanted to create something that complemented the castle and its stunning location. I’m proud to say we’ve achieved that with our Grand Ballroom.” The refurbishment is expected to be completed in February 2017.
EAT. DRINK. SLEEP
London has reported record occupancy in December and the strongest revenue per available room (RevPAR) increase since the London Olympic Games in 2012.
London reports highest RevPAR increase since 2012 Olympics
Raising the bar for live sport
08448 244 930 Terms & conditions apply.
EAT. DRINK. SLEEP February 2017
Govert Deketh takes helm as London Marriott Hotel County Hall general manager Govert Deketh has taken the helm of London Marriott Hotel County Hall just prior to the completion of its major refurbishment and relaunch. The iconic 206 room London hotel is due to fully reopen in November 2016 and has been transformed during a year-long extensive renovation programme which has combined the historic beauty of the building and the very best in contemporary hotel design.
his career include winning “Dubai’s Favourite International Specialty Restaurant 2002” as director of operations at the Renaissance Dubai Hotel, founding the Manchester Marriott Business Council as general manager at the Renaissance Manchester. He also received the Mustang Award 2007 for achieving outstanding results in challenging circumstances whilst significantly improving house profit at Renaissance London Gatwick and achieving Govert Deketh joins London Marriott substantial growth during five years as County Hall from a two year period as general manager of London Marriott general manager of the Hanbury Manor Marble Arch. Govert is bilingual in Marriott Hotel & Country Club where he English and French, as well as being oversaw increases in both RevPAR and fluent in German and Dutch. staff engagement. “I am honoured to have the opportunity Govert graduated with degree in hotel to lead the London Marriott County management from Ecole Hotelière de Hall at such an exciting moment in the Lausanne in Switzerland and joined hotel’s history,” said Govert. “This grand the Marriott group in 1996 as director dame of British hotels has been lovingly of food and beverage at Portsmouth restored and absolutely epitomises Marriott. Notable achievements in classic British style, energy and
Restaurant bosses warn May over soaring rates
reporting rises up of to 50%.
The letter states: ‘We know Theresa May appreciates the contribution of the hospitality industry but we are not sure the Government understands the commercial pressures we face. We pay millions of pounds in VAT, business rates, national insurance and other London’s top restaurants have joined taxes. In other countries, taxes are cut for the hospitality sector.’ forces to issue a plea to Theresa May to address the perfect storm of Calling for a reduction in VAT, an difficult trading conditions caused extension on transitional relief on by rising business rates and the business rates or a reduction in national aftermath of Brexit. insurance contributions, the group continued: ‘The weak pound has led to In an open letter published in the food costs increasing by about five per Evening Standard, chief executives of 23 companies including Leon, London Union, Living Ventures, Wagamama, the Casual Dining Company, Pizza Express, Wahaca, Yo! Sushi and Carluccio’s, have also asked for reassurances on retaining EU workers after the UK leaves the Union. Business rates, which will increase from April, are the biggest concern, with some of the letter’s signatories
modernity. It is now my mission and pleasure to relaunch London Marriott County Hall to the world, explaining our central prime location with the best views over London, mouth-watering Gillray’s Steakhouse Restaurant and Bar, sleekly efficient modernised new meeting spaces and superb staff.”
cent. Those of us with central London sites have seen rents soar and an increase of 30-40% in business rates. ‘Our industry is also penalised because restaurants and pubs have to charge 20 per cent VAT. The Government also wants a new apprenticeship tax and increase the National Living Wage to £7.50 next year and towards £9 by 2020. We back this — we want to pay our people well. However, labour costs represent around 30 per cent of our revenue and we need balance elsewhere in the tax regime to do that.’
The 6,000sq m Aber Falls distillery, located in Abergwyngregyn near Bangor in North Wales, will produce whisky, alongside gin and other alcoholic drinks. The company has ramped up its expansion plans in recent years, both domestically and overseas, having purchased a ‘significant’ stake in West Cork Distillers in 2016. It also added Liverpool Gin range, The Pogues Irish Whiskey and Rum Sixty-Six to its portfolio last year. ‘Halewood Wines & Spirits is looking to bring its extensive experience in developing craft spirits to North Wales,’ said Stewart Hainsworth, chief executive of Halewood Wines & Spirits. ‘We are currently working closely with North Wales Tourism and Gwynedd Council to finalise our proposals, which will help to regenerate the area and deliver a number of new jobs within the local community.’ Though the size of the proposed investment has not been announced, Halewood described the sum as ‘significant’, with the site to include a visitor centre and training courses for distilling spirits.
Punch board back Heineken’s £305m bid for pub estate
Heineken has confirmed its £305m bid to acquire Punch Tavern’s 1,900-strong ‘Punch A’ pub estate has received the backing of the pubcos top three shareholders and its board of directors.
together represent 52.3% of the existing ordinary share capital of Punch, supported the deal.
EAT. DRINK. SLEEP
It’s been 100 long years since North Wales had itself a whisky distillery, but things are about to change, with Halewood Wines & Spirits announcing plans to open a new whisky distillery in the region.
Halewood Wines & Spirits to open new whisky distillery in North Wales
rival bid at 185p per share for the entire business.
However, it was revealed today that the Vine Acquisitions Following regulatory approval, offer has now been increased to a final offer of 180 per the Punch sites will be integrated into Star, making it share, valuing the company at Punch Directors now intend to the third largest pub company approximately £402.7 million in the UK. unanimously recommend to In its statement, Heineken shareholders to vote in favour said: ‘Heineken believes that Yesterday Punch revealed it of the scheme – which forms had received offers both from there is compelling strategic part of a back-to-back deal rationale for enlarging its with Vine Acquisitions – at the Heineken and from Punch’s existing pub business through founder Alan McIntosh. company’s general meeting. the acquisition of Punch A. Vine Acquisitions is a newly Heineken considers pubs to Punch TavernsPatron Capital formed ‘bidco’ company from be an integral part of British Advisers in partnership with Patron Capital Advisers. culture and that high-quality, Heineken had initially issued well invested pubs run In a statement released today, a cash offer for the business, by skilled and motivated it was confirmed shareholders at 174p per share. McIntosh, however, under his investment operators will continue to including Glenview Funds, prosper. business Emerald Investment Avenue Funds and Warwick Funds, and the directors which Partners, launched a higher
EAT. DRINK. SLEEP
1. Write a stand out job description - There’s a lot of competition for top talent in the health and fitness sector therefore a standout job description is an essential step toward attracting the right candidates to join your company.
2. Embrace Technology - Gone are the days of printing endless CV’s and sifting through paperwork. Streamline your recruitment process with FitLinks, an advanced online recruitment platform specialising in the health and fitness sector offering a resultsdriven solution for employers and job seekers alike and save time and money with an online applicant tracking system.
Alina Cooper, Founder and Managing Director of FitLinks
Streamline your recruitment process This starts with the job description and then continues throughout every step of the recruitment process. Here are some top tips from Alina Cooper, Founder and Managing Director of FitLinks (www.fitlinks.co.uk) for creating a professional and streamlined recruitment process that does your company justice and finds you the best applicants: 08
3. Respond to all applicants - Leave every candidates with a positive experience of your company. 87% of candidates were disappointed by a company’s lack of response to applications and interviews leaving a negative impression of the brand. This is the perfect opportunity for your company to stand out. Replying to every application is a laborious task but with an online applicant tracking system you can send automatic reject/accept emails so every candidates receives a response. 4. Fine Tune your interview process - Spend time creating a best practice guide for interviews and a set of questions for each and every role. If your people really are the lifeblood of our business then invest time in upskilling them so they can find the right people to join the team. 5. Provide a clean, simple and informative on-boarding and induction process for all new starters. You’ve offered them the position, they’re ready to start. Now it’s time to make sure they fall in love with your brand and start their career with your company on a high.
EAT. DRINK. SLEEP February 2017
Electronic music label releases Rum & Techno bottling Rum and techno – what’s not to like? Glasgow-based electronic music label Soma Records has branched out into the world of drink, releasing a limited edition bottling of rare 18yo Single Cask Caroni Rum. The team settled on this rare spirit from the former Trinidadian distillery after trying a number of other contenders. ‘We also tried some single-cask 65% abv, but thought that might have been a little too much!’ MD Glenn Gibbons explained. ‘We know a lot of techno lovers, and people who work for us, that also love a good quality rum. The correlation between the two seemed like a natural thing. We often have a bottle of rum sitting in the office to crack open to celebrate a big release, to get the party going, or to have a nip before venturing out to a club.’ Only 200 hand-numbered bottles of Rum & Techno were released, but there are plans to follow it with a limited-edition gin this summer (G ‘n’ T ‘n’ Techno, anyone?), followed by a single malt whisky in the winter to celebrate the label’s 25th anniversary. Rum & Techno; 46% abv, £49/70cl
Michelin-starred Eneko Atxa to open restaurant at One Aldwych
Three Michelin-starred chef Eneko Atxa is to open a new Basque-themed restaurant in London’s One Aldwych Hotel.
Due to open in summer 2016, the restaurant will be the UK incarnation of Atxa’s prestigious Azurmendi site, located in Bilbao, Spain. Azurmendi is currently ranked number 19 in The World’s 50 Best Restaurants, while his Bistró Prêt À Porter has a Michelin Bib Gourmand. Eneko At One Aldwych will feature interpretations of traditional Basque country cuisine, inspired by Azurmendi, but delivered in a more relaxed and friendly fashion. The Covent Garden restaurant is the brainchild of Eneko Atxa and Kostas Sfaltos, One Aldwych’s general manager. Sfaltos said: ‘Eneko has incredible vision and passion for Basque cuisine and shares the same standards of quality, quest for innovation and respect for traditions as we do.’ Atxa said: ‘We aim to create an unpretentious modern take on rustic Basque cuisine, based on quality ingredients, simplicity and culinary heritage. One Aldwych Hotel is the perfect partner for this joint creation.’
EAT. DRINK. SLEEP
Why it makes sense to PAT Test
www.onlinepattestingcourse.co.uk The law says that you need to inspect and maintain your portable electrical appliances; the best way to demonstrate that you have complied with this requirement is to follow the guidelines set out by The Institution of Engineering and Technology. In reality though, how do you realistically integrate this into running your business? It’s a lot easier than you might think! So there’s no avoiding it, you really do need to PAT Test. But you can simply fit it in as a part of your health and safety routine, you don’t need to be an electrician or have any formal qualifications. You simply need to know what you are doing, and it’s all pretty straightforward. You know your appliances, how the equipment is used and who uses it and this is the basic information you need to build your own inspection routine. The frequency of PAT Testing is not one size fits all. It is about assessing the risk of the appliance and where and how it’s used; it’s also worth checking your insurance to see if it mentions PAT Testing. It’s not
uncommon for insurance policies to mandate PAT Testing as a pre-requisite for cover. Once you have started PAT Testing you need to keep records of your inspections. This actually makes perfect sense, as with some equipment you will start to see deterioration in an appliance before it actually fails, meaning that you can plan and budget for replacements. It helps to encourage staff to treat appliances carefully and with respect, after all the responsibility for inspecting appliances is shared with the user, as they too should be checking for signs of damage, before using equipment. You can read more about this is the free Government Health and Safety pamphlet the INDG236 www.hse.gov.uk/pUbns/indg236.pdf. All of our kits are supplied with records and repair binders for easy record keeping. So you buy the kit, complete the online course, and the first thing you test fails! No need to panic. Our technical team will give free practical advice just give us a call, and we can go through it step by
step. Alternatively, a one day, practical training course is another solution. Our highly trained instructor will teach you and then observe you PAT Testing. On successful completion, you will have a certificate assuring proving your competence. Ultimately, the stats don’t lie. There has been a huge reduction in workplace fires and accidents associated with electrical appliances, while they’re sadly increasing in homes.
Making Customer Safety as important as Customer Service Easy to use & reliable kits supplied with everything you need to do your own PAT Testing.
Try our Free online course with no obligation. www.onlinepattestingcourse.co.uk Keeping you safe by keeping it simple www.parker-bell.co.uk
EA T MY BRAN D Y O U R BRAND DE SIGN , OUR PLE A S UR E ‘ Y E S ’ T O F R E E B R A ND I NG ? We work with coffee, food and drink start-ups across London to create stunning brand, interior and digital solutions for unique concepts. As a seasonal ‘thank you’ to the start-up community, we are offering a completely free branding service for one lucky business. We’ll pick the winning entry from a hat and, if yours makes it, we’ll get 2017 started with your big idea!
WHA T D OE S I T I NCLUD E ? 1. BRAND DEFINITION - Market Research & Analysis - Business Consultation 2. BRAND IDENTITY DESIGN - Logo Design (2 Options) - Brand Artwork x 3 - Brand Guidelines
S O HO W D O I E NTE R ? •
Business name and location
Your concept in a nutshell (150 words)
Why should we select your concept? (150 words)
Contact name, telephone and e-mail
SMALL PRINT: Your business must be registered, based in London and cannot have been trading for over 6 months. Must fall within catering, hospitality or related sectors. Proposed concepts are welcome. Submission deadline 31 January 2017. For all submissions and enquiries, please e-mail email@example.com with the subject ‘Eat My Brand’.
EAT. DRINK. SLEEP February 2017
ARTIST RESIDENCE ANNOUNCE PLANS FOR THEIR 4TH HOTEL IN OXFORD Artist Residence, the award-winning hotel group included in The Times Top 100 and Conde Nast Traveller’s Hotlist, have announced their exciting new venture, their fourth site in South Leigh, Oxfordshire.
fictional character, Mr Hanbury – a small nod to the pubs characterful history. Formerly known as Mr Stonhill’s Most Individual Mason Arms, its owner of 18 years, Mr Stonhill himself was an eccentric character to say the least, notable for refusing to accept the smoking ban law and installing a helipad on site for his ‘affluent’ clientele - The Mason Arms was once a firm favourite of many well-known chefs including Marco Pierre-White and Raymond Blanc.
Chefs Dan Kenny and Semone Bonner. The arty vibe throughout proved a hit and has been the key thread to the constantly evolving story of the group.
The young couples second ambitious project was a derelict guesthouse in Penzance, West Cornwall. Jumping at “We are extremely excited to be able to the opportunity for another challenge share our latest project with you…we’re - over the course of a year with just off to the countryside to restore an old one carpenter, a painter & decorator, pub to its former glory “. plumber and electrician, the second Artist Residence was created. Local artists were Owners, Justin and Charlotte Salisbury once again invited to decorate each of the are currently in the midst of refurbishing Offering a warm welcome, outstanding 13 bedrooms and 4 apartments, adding a seasonal food and stunning en-suite the picturesque building, ready for launch in February 2017 as a cosy country bedrooms in the husband and wife team’s bespoke décor to the site and proving to signature style, The Mason Arms is set to be a huge success story. pub and restaurant, with 5 stunning be a sure-fire hit with locals and visitors en-suite bedrooms in the original London was acquired in in 2014 and, alike. Being only an hour and a half from thatched farmhouse. Attached to the spread across five floors of a former London the bedrooms will provide an pub a cottage, outbuildings and stables derelict pub, this eclectic, rustic-luxe ideal country retreat. with feature pitched ceilings will be 10- bedroom hotel features 2 Suites transformed later in 2017 into a further and 8 ‘House Rooms’. Each bedroom has Notes to Editor: 7 en-suite bedrooms in the couple’s been individually designed by Justin and signature style. Charlie, featuring pieces sourced from Charlotte and Justin’s other boutique antique shops across The UK and Europe hotel locations include Artist Residence Justin and Charlotte will be overseeing Brighton, which opened in 2008 followed and the hotel has gone on to win “London the redesign, restoring an abundance by Cornwall in 2010 and London in 2014. Hotel of the Year” Cesar Award 2015 for of original features including beautiful the Good Hotel Guide. The building is also flagstone flooring, dark oak panelling, In 2008 Justin and Charlie Salisbury took home to Clarendon Cocktail Cellar and rustic beams and exposed stone and The Cambridge Street Kitchen. on the family, tired sea-side guesthouse brick. The couple have hand-picked pieces from their favourite auction houses set in the heart of Brighton in an historic Each building has its own character and square overlooking the iconic West Pier. and reclamation yards to complement is nestled in the center of their locations. The business was struggling and armed the existing features, whilst William With each site, there is an emphasis on with no finance, so Justin ingeniously Morris wallpaper and a personally curated collection of artwork will add the invited local artists to decorate the rooms the importance of establishing oneself as not only outstanding independent hotels, in turn for accommodation, and hence signature Artist Residence pop of colour Artist Residence was born. The initial site but also a local neighborhood hub for throughout the building. food, drink, gatherings and entertaining, has now grown to be a well-established as well as reflecting the context of the townhouse in the hotel scene with 23 Recognised artists The Connor Brothers local area in terms of design. bedrooms, The Cocktail Shack – a staple will be working closely with Justin and establishment in every local’s weekly Charlotte on a bespoke collection of calendar, and The Set restaurant run by work for the bar focussed around their
EAT. DRINK. SLEEP February 2017
Fuelling business with Ringtons One of Northumberland’s most popular service stations is fuelling its customer service and profits thanks to the installation of a brand new Ringtons hot drinks tower within its forecourt shop. Owners of The Purdy Lodge in Belford have invested in a state-of-the art, bespoke coffee tower fitted with the latest La Cimbali bean-to-cup coffee machine. Specified and stocked by tea and coffee experts Ringtons, the machine has been installed to meet demand for top quality coffees and teas on the go and to allow for sales growth. The Purdy Lodge in Belford is situated on the A1, the main route between Newcastle and Berwick, and the complex includes a garage forecourt, 24-hour café, hotel and bar and grill restaurant. The family business also operates self-catering holiday cottages. Since installation of a custom-built Ringtons coffee tower, The Purdy Lodge owners have seen an 18% year-on-year growth in its hot beverages sales, with a similar footfall to the previous year. Paul Hodgson from Ringtons said: “The Purdy Lodge has been a Ringtons client for a number of years now and our coffee, tea and sundries have been enjoyed in the cafe, hotel and restaurant by thousands of people during this time. When it became evident the forecourt’s existing coffee tower was not performing, we worked alongside John – one of the Lodge’s owners – to design, specify, install and supply a purpose-built coffee tower featuring a high tech bean-to-cup coffee machine. The tower’s machine grinds quality coffee beans to order and uses fresh milk to ensure a premium beverage – the fact sales have increased by almost 20% since
installation is testament to the fact the hot drinks facility was worth investing in.” Ringtons is renowned for offering a traditional doorstep delivery service, online store, business-to-business food services division, and a private label packing business. Operating from its head office in Newcastle, the company boasts over 20 sales offices, a team of over 500, and a north east factory which blends and packs all of the company’s tea and coffee to ensure quality and freshness. John Davidson from The Purdy Lodge added: “The Purdy Lodge is situated on the busiest commuter routes between Northumberland and the Borders so we are popular with passing trade, commuters, locals and HGV drivers. Whether our customers are looking for a full meal, accommodation, a quick snack or a take away coffee we want to make sure they get the very best, and we know that with Ringtons this is always the case. Our previous coffee tower, although well used, was unreliable and the quality variable, but since installation of our new tower we can clearly see the impact having a recognised brand in Ringtons, great quality coffee and a well-designed coffee tower is having on our sales and repeat business and we expect this to only grow in time.” Ringtons Beverages sells through its UK-wide sales team, an expert team of customer care advisors on Freephone 0800 0461 444 or online at www.ringtonsbeverages.co.uk.
EAT. DRINK. SLEEP February 2017 in the fine Baccarat crystal carafe, hot water poured into the boiler pot and the Baccarat burner vase, lit.
IT’S THE WORLD’S MOST EXTRAVAGANT COFFEE MAKER
“It’s taken us more than three years of research and development to produce this entirely unique coffee maker,” says Maria Tindemans from Royal Paris. “This luxury coffee machine is an elegant echo of the opulent age of salon coffees when only the best coffee was reserved for the rich and famous. And unlike today’s modern coffee machines, a Royal leaves nothing to chance. Every minute process is an exact science and every coffee made is unlike anything you’ll ever taste.”
Next, the fully automated system allows
A 24-karat gold, semi-precious heat, steam and gravity to brew the coffee in the crystal Baccarat vase. syphon brewer The new Royal Coffee Maker, from Royal Paris, is a luxurious handcrafted 24-karat gold or silver, crystal and semi-precious stone balancing syphon brewer – and the world’s first-ever bespoke coffee maker. Retailing between £9,000 and £15,000, only eight Royal Coffee Makers are produced by hand each month, with each numbered machine taking more than 50 hours of painstaking workmanship. French artist Jean-Luc Rieutort brings to life the exceptional craftsmanship more commonly seen in fine jewellery to the Royal Coffee Maker. Working alongside a team of skilled sculptors, metallurgists and engineers, he has recreated the historic balancing syphon used by royalty in the 1800s. Turning the art of brewing coffee into a ceremony, ground coffee is first placed
How does the coffee taste? Simply put – it’s coffee for kings. Brewed at the perfect temperature with no artificial filters, and no place for the aromatic oils to escape, the resulting brew is crystal clear with unrivalled aroma and flavour. It is the only coffee maker that allows for customised coffee or tea with the ability to add liqueurs and spices before the brew. A bespoke, customisable coffee maker And as the world’s first bespoke coffee maker – it can be personalised too. Choose from 24-karat gold, copper or silver options, and a semi-precious black obsidian, azurite or malachite base, with or without your engraved initials, company name, or family crest. The Royal Coffee Maker is available exclusively via www.royalcoffeemaker.com
EAT. DRINK. SLEEP February 2017
Valdivian Furniture Unveils Stylish Room Refurbishments at Brome Grange Hotel Valdivian Furniture, a bespoke commercial furniture company, has revealed their sophisticated and earthy room designs for Brome Grange Hotel in Suffolk, giving them a modern and cosy upgrade for guests. The rooms showcase Valdivian Furniture’s unique attention to detail with each piece of furniture being hand crafted by the British manufactures in their East Anglia factory. The dark wood and natural colour pallet have an autumnal theme which makes the rooms feel cosy and homely, giving off an aura of comfort. The use of dark wood and neutral tones establish a modern and timeless room that is complimented with warm lighting, cosy scatter cushions and a matching bed throw. “At Valdivian Furniture, we pride ourselves in providing top quality furniture and it was great to be given the opportunity to do some exciting showcase rooms for Brome Grange. We are really happy with the result and seeing our concepts transformed into a reality for our clients is always really rewarding” – Liam O’Donnell, Director of Valdivian Furniture. The concept designs and renders for the showcase rooms were created in house by Valdivian Furniture CAD designers and the project has led to the company securing a contract with the Ipswich Hotel. Progress is underway with the new project and it is expected to be finished early in the new year. Valdivian Furniture are experts in furniture manufacturing, with over 30 years’ experience in the contract furniture market and a team of highly skilled craftsman. The family-run business pride themselves in providing unrivalled customer service and put the client needs at the centre of everything they do. Valdivian Furniture also maintains a strong commitment to environmental initiatives and ensure that all wood is sourced sustainably and packaged using biodegradable materials.
Discover the latest Food Innovations for 2017 Evolving trends and changing consumer demands continue to lead the way in shaping our food and drink landscape. The International Food & Drink Event 2017 is dedicated to showcasing the full scope of today’s global product innovations. Running from 19 to 22 March at ExCeL London, it’s the place to discover new products from 1,350 food & drink manufacturers and identify a range of future trend predictions.
nutritional benefits. For something less tee-total, but still angelic, Twisted Halo is a must see at stand N2145. Fed up with ordering yet another bland vodka, lime and soda, the founder Jess Titcumb started her mission to create great tasting, low calorie alcoholic beverages. The range includes a gently sparkling blend of coconut water twisted with ginger and muddled with premium vodka at just 90 calories per 275ml bottle.
In 2015, the event saw coconut crisps, coconut water, seaweed and savoury popcorn at the forefront of innovation. Now as we prepare for IFE 2017, we ask what products are going to be driving the industry forward over the next two years?
Consumption habits are changing more than ever before and millennials continue to lead the way when it comes to healthy eating and drinking. Cleaner eating is a key trend to look out for and IFE 2017 has a large section dedicated to Health & Wellbeing. New suppliers this year include Nutristrength, founded by two brothers devoted to producing clean living nutritional products. The brand will be showcasing a range of protein powders produced using goat and sheep whey and even peas (stand N2432).
From aloe vera drinks to immune system boosting juices and smoothies, the functional drinks market is huge and further growth is predicted as consumers become increasingly aware of their physical and psychological needs. The industry can also expect to see a rise in demand for groundbreaking premium adult soft drinks. Exhibiting at IFE for the first time, Equinox Kombucha has created raw, organic sparkling energy drinks full of naturally occurring vitamins, minerals, amino acids and live bacterias – visit stand N1900 to discover their
In many categories, industry forecasters expect to see consumers opting for authentic and traditional products, using unadulterated ingredients and locally sourced produce. Discover the Great British & Irish Food section, with a range of artisan products such as Snowflake Gelato at stand N2842. To
Event Director, Soraya Gadelrab commented: “Visitors to IFE 2017 will witness first hand the emerging food & drink trends and the products that will lead the way for 2017. We’re proud that so many of our exhibitors see IFE 2017 as the ideal platform to launch new products and we’re excited to see what’s instore for the year ahead. ” Top 5 must see products: Manhood - Beer jellies: Manhood has combined beer with added flavours such as lemon and ginger to create alternatives for glazes or side sauces. (Stand N3010) Sacoma – Healthy snack bars and crackers made with sweet potato flour. The range also includes sweet potato juice, jams and vine leaves. (Stand N1448) Fori - Meat protein bar: High in protein and paleo friendly, whilst capturing a world of authentic flavours including chilli beef, moroccan lamb and thai turkey bars. (Stand N1544) Sygenix – A light, sparkling natural health drink made with green coffee beans, green tea and vitamins. (Stand N2223) Yumpa – Cricket Flour Power: The natural energy bars are protein-packed with cricket flour, nuts, dried fruit and seeds (Stand N2262) Register now via the IFE website (www. ife.co.uk) for your free entrance badge and save paying £25 on-the-door. Don’t forget to follow the action on Twitter @IFEexhibition using #IFE17 and #IFEintro.
EAT. DRINK. SLEEP February 2017
date, the brand has received 25 Great Taste Gold Stars and was voted the Great Taste Supreme Champion. Free from has already been one of the hottest trends across 2016 and will continue to grow in 2017 with brands launching exciting and innovative products. From avocado oils to dairy-free ice cream, vegan jerky and quinoa crisps, at IFE 2017 buyers can walk a dedicated free from “trend trail” to discover the latest suppliers and products. New for this year, the simple to follow “trend trail” maps will highlight relevant stands to source new and ontrend produce.
EAT. DRINK. SLEEP February 2017
Retox vs Detox at Tom’s Kitchen this January
This January, Tom’s Kitchen will put London-based healthy food and drink company, Rude Health, and social media influencer and Instagram account, KS_Ate_Here, head to head with the ultimate Retox vs Detox menu, available throughout the whole month. Founded by renowned chef Tom Aikens, Tom’s Kitchen has worked closely with both Rude Health and KS to create two dishes that are polar opposites, whilst also both using fresh ingredients and unique flavour combinations. For those in need of a health kick after an indulgent Christmas, Rude Health has created a delicious Smoked salmon tartare, served with a wasabi crème fraiche and cured egg yolk. A good source of protein and omega-3 fatty acids, the dish is ideal for diners looking for a light lunch (£10) or dinner (£18) after a month or two of pure indulgence. In contrast, KS’s contribution is the ultimate Cardiac stack burger, featuring chicken schnitzel, smothered in homemade pickles, crispy sage chicken skin, streaky bacon and smoked Applewood cheese. The schnitzel is then topped with its very own duck fat potato
rosti, sandwiched between a duck fat brioche bun and served with a side of triple cooked chips (£20) – perfect for those who aren’t quite ready to let go of the festive feasting! Available for lunch and dinner at all Tom’s Kitchen restaurants, including the newly launched site in Birmingham, these delicious dishes will be pitted against each other in the ultimate food fight from 2 January – 31 January 2017.
The UKâ€™s Best Supplier Cooking Equipment
Network of 12 branches located throughout the UK Over 25,000 products â€“ stocking all the leading brands & ranges Outstanding customer service teams plus reliable delivery from our own dedicated fleet of vehicles ISO 9001 accreditation
of Catering Equipment Beverage Machines
Fast Food Equipment
FREE catalogue available online
Having had a busy few years expanding their business as a catering supplies company, rexmartins Ltd is set to grow even bigger in 2017.
EAT. DRINK. SLEEP
Commercial Catering Equipment
With managing director Martin Porterâ€™s combined experience of over 30 years in the HVACR industry; enjoying the success in the largest and most demanding commercial environments, rexmartins has simplified the process of specifying, choosing and purchasing refrigeration, air conditioning and catering equipment. With a main office situated in Tunbridge Wells Kent, as well as a distribution centre in Greenwich, London, the whole of the UK is covered. An expansion at their Tunbridge Wells site means they have acquired additional warehouse space to help with the continued development of the company. Also, an increase in staff numbers has complemented the business growth and increased efficiency, whilst still managing to retain the family
run feel of the company. There is also a demo kitchen onsite at the Tunbridge Wells location where anyone can visit to view the range of products and equipment on offer, as well as receive tailored and individual customer service. The launch of the new rexmartins brand features innovative products that focus on energy efficiency and ease of use. The new products range from induction grills to cooking stations that are suitable for various catering needs. Whether your business is looking for a fryer or pasta cooker, rexmartins now produce a variety of induction cooking equipment. The use of induction cooking makes the new range energy efficient, whilst still maintaining high quality cooking and safety. It utilises electromagnetic energy which only heats what needs to be heated, instead of the entire surface, meaning food is cooked quicker and no energy is wasted.
The ease of use means catering businesses can prepare food rapidly, so more time can be spent on perfecting the quality of the dishes and customers are served quickly. This type of cooking offers electronic, temperature control when cooking, so not only does it save energy, but also money. rexmartins are venturing into other products including heating and cooling units that can be used for indoor or outdoor events. rexmartins will also be a regular at many catering shows throughout the year, make sure you donâ€™t miss them at multiple shows including ScotHot, Commercial Kitchens, Casual Dining, The Restaurant Show, Lunch!, and the European Pizza and Pasta Show. www.rexmartins.co.uk
New DishTemp Commercial Dishwasher Thermometer The new DishTemp thermometer from ETI Ltd is designed to sit inside a commercial dishwasher simulating a plate and accurately recording the maximum surface temperature during the wash cycle. Designed for everyday commercial use the unit incorporates a durable water-tight seal rated to IP66.
EAT. DRINK. SLEEP
Commercial Catering Equipment
Featuring just one on/off push button the DishTemp is easy to use, and the clear LCD display indicates the current and maximum temperatures over the range of 0 to 90 °C with a resolution of 0.1 °C/°F and an accuracy of ±0.5 °C. Supplied with a traceable certificate of calibration at one temperature point (71°C), the DishTemp allows users to comply with current UK guidelines and US FDA food code requirements for monitoring the wash cycle in commercial dishwashers. Using the DishTemp eliminates the need for costly and inaccurate test strips or stem thermometers that don’t stay in place during the wash cycle and often don’t record the temperature at the plate surface. The DishTemp thermometer (order code 810-280) is competitively priced at £25 each (exclusive of VAT and carriage), available direct from www.etiltd.com For further information contact Electronic Temperature Instruments Ltd Easting Close, Worthing, West Sussex BN14 8HQ Phone 01903 202151 email firstname.lastname@example.org
for catering professionals
As the UK’s No.1 thermometer manufacturer we offer a wide product range including our Thermapen® 4 thermometer & our NEW ThermaData® WiFi loggers for wireless temperature monitoring
for more information on our full range of catering thermometers, probes & data-loggers, visit us online
EAT. DRINK. SLEEP February 2017
Commercial Catering Equipment
As with the rest of the catering industry, warewashing technology is evolving all the time.
in its price bracket available on the market today.’
Julian Lambert goes on to say, ‘ As part of this progress, by developing Maidaid Halcyon can also offer the C, D and Amika ranges of glass and machines that use ultraviolet light dishwashers that provide a suitable and a precise balance of wash time solution for the smallest country pub and water temperatures, Maidaid to major city centre venues. With over Halcyon is able to offer new levels of 40 years of experience in supplying cleanliness and hygiene to users of its warewashing solutions to the UK warewashers. hospitality sector they are uniquely placed to provide a model that fits The Evolution Range includes any sites criteria of capital budget and undercounter glasswashers, specification’. dishwashers and pass through dishwashers. Every model in the ‘We are proud to work closely with range is designed for the most an exclusive network of UK Catering demanding environments. Equipment Distributors that are capable of dealing with any general Maidaid Halcyon Sales Director, Julian enquiry for a sites requirements and Lambert says ‘The Evolution range not call on the expertise of the vastly only has low water consumption and experienced sales and technical lower temperature levels of operation; specialists within Maidaid Halcyon’ a green cycle for economy and an adds Lambert . intensive programme for brilliant cleaning of the dirtiest items, – it also Maidaid has a superb range of has a Sanitising Cycle that has been automatic ice makers providing specifically devised to balance wash numerous types and size - ice cubes , time and water temperature in order granular ice, flake ice or the new and to achieve a superb level of cleaning exciting pebbles that are sweeping that achieves a rating of AO 30. the market due to its incredible versatility. ‘The features of the Maidaid Halcyon Evolution range are pretty unique Pebbles are ideal for cocktails, drinks within the warewashing market in the for serving with fast food and are UK today – when it comes to cleaning even ideal for display. The Maidaid and hygiene this is the best range range caters for everyone, from small
businesses in need of an attractive, compact model for a small space, through to businesses with large scale demands. Hotels, Bars, Nightclubs and Pubs, Sporting venues and Restaurants – Maidaid has the perfect product for every application. Lambert says ‘What places Maidaid ice machines head and shoulders above the rest is their capacity to repeatedly produce top quality crystal clear ice from the most reliable machines due to the incredible passport that follows a machine during its manufacture and testing process . Being fully tropicalized they continue producing quality ice even under the harshest conditions. Lambert concludes,’ There is a genuine belief within Maidaid Halcyon that as suppliers of both warewashing and ice solutions we truly understand a customer’s needs and strive to assist them with provision of the correct equipment, we are also dedicated to supporting the equipment and the customer throughout its life by offering first class service, technical and spares support.
For details on this and all Maidaid Halcyon products please visit www.maidaid.co.uk.
Specialists in warewashing and ice machines
warewashing Everything from the smallest undercounter to the largest Flight machine.
ice machines The superb Maidaid ice machine range caters for every ice requirement.
Exclusively from Maidaid distributors For more information 0845 130 8070 www.maidaid.co.uk
EAT. DRINK. SLEEP February 2017 James Latham BDC Specification Showroom
INCREASED PRESENCE FOR JAMES LATHAM AT SDS17
James Latham is gearing up for the Surface Design Show in February, where it is set to have its biggest presence yet at the UK’s only annual show to focus on interior and exterior surfaces for the built environment. As well as an impactful, eye-catching stand at its usual position on the ground level (stand 208) - where it will show a number of new additions to its range for 2017 - for the first time, this year, Lathams will also be utilising its Product Specification Showroom which is located on the Gallery level of the Business Design Centre at Suite 301. The new showroom, which only opened in September, has given James Latham a permanent presence in the Capital and is already proving to be a major
success with the architect and design community. It will give visitors to the show, the opportunity to see an even wider range of Latham’s massive portfolio of products - many of them exclusive and semi-exclusive – and all under one roof. As well as Latham’s highly experienced team of product specialists, during the show, the newly created A&D specification team will be on hand to discuss the company’s extensive range of products, providing expert advice to architects and designers and helping them to keep abreast of the latest trends and developments in surface solutions. Chris Sutton, Chairman and Managing Director of Lathams Limited commented, “This year, the Surface Design Show promises to be our biggest and best yet. “It’s a great platform to showcase what is one of the UK’s widest ranges of innovative surface solutions and for
For more information on Latham’s full range of surface materials: phone 0116 257 3415, e-mail email@example.com or visit www.lathamtimber.co.uk
EAT. DRINK. SLEEP February 2017 UPM ProFi-Lifecycle decking will be shown on the Latham stand 2017, not only do we have our usual stand, which in itself gives us a major presence at the exhibition, but for the first time, we are also going to have the added benefit of our new showroom where, as well as enabling us to showcase additional products and decors, we can hold meetings, give product demonstrations and offer refreshments throughout the event.â€? This year, among others, the products on show will include new decor launches for Egger, Kronospan and XyloCleaf, Valchromat, the innovative and highly popular, engineered coloured high density fireboard, HI-MACS solid surface, UPM composite decking, Lathams new range of fire resistant products, KYDEX thermoplastic sheet, which is proving particularly popular within the retail sector, Accoya cladding and window sections, WoodEx, Moralt & Flamebreak door blanks and the new generation of OSB board from Smartply.
James Latham will be showing new decors including Eggerâ€™s new range for 2017
Accoya Cladding will also feature
EAT. DRINK. SLEEP February 2017
The Cottage in the Wood to undergo £2.5m refurb
The new owners of The Cottage in the Wood, Nick and Julia Davies, have begun a £2.5m refurbishment project.
The project will “honour the the property and the surrounding location’s history”, including its links to literary greats such as CS Lewis, JRR Tolkien and composer Elgar.
Located in the Worcestershire village Malvern Wells, the Julia Davies said the project aims to turn the property 30-bedroom hotel’s development will start with the into a destination hotel, restaurant and bar. restoration of the main house back to its former Georgian glory. “We want guests to be able to experience delectable dining, fine wines, new treats such as gentlemen’s The hotel’s two-AA Rosette restaurant, called 1919, will afternoon tea and beautiful bedrooms, enhanced by the also be refurbished. Georgian grey designs, natureproperty’s magical storytelling heritage,” she added. themed aesthetics, chandeliers and mirrors, to reflect the views over the Malvern Hills, will be incorporated into the redesign.
EAT. DRINK. SLEEP February 2017
Discover the magic ... design lounge furniture by Flexfurn CONIC-O KUBO
LUMEN LED TITAN
lounge & design I essentials I chair & table covers I trolleys I accessories
EAT. DRINK. SLEEP February 2017
3R brings you the ultimate edge in business and simple payment management. 3R state-of-the-art point-of-sale till systems and handheld devices are designed to become an essential part of your business. Assembled with detailed reporting functionalities which will help to minimize your costs whilst maximizing profits, they are excellent for both multi-sites and single-site businesses. 3R have an excellent reputation for customer service providing personal access to assist with customerâ€™s queries for fast and efficient deployment; as well as providing a personal service to assist customers with their growth and development. Built on over 16 years of experience, 3R EPoSâ€™ reporting facilities safely stores information regarding your business and can be uniquely tailored to suit your requirements. 3R hold the advantages of providing customers with: speed of service, better staff productivity, cost control, stock control, visibility and reduced shrinkage. Newsround delivery, shelf edge labels, mix and match offers and operator tracking/control features also available. Alongside comprehensive account reporting, an increase in profits can be realised immediately. 3R EPoS Till Systems coupled with our robust, easy to use handheld hardware, the results are uniquely tailored solutions that meet your needs. With complimentary installation and training provided, you can simply plug in the till and use it immediately with over 40,000 products pre-installed. 3R Merchant Service Solutions available on standalone or WIFI terminals or integrate onto your 3R EPoS t t t t t t t t
Take advantage of competitive rates Secure payments giving you peace of mind 24/7 UK based customer service support Quick access to payment terminals and online payment services Benefit from colour screens and seamless contactless payments for even quicker transaction times Extra profit by integrating mobile top up and international calling cards with no rental fee Appreciate the lightweight, rugged, versatile design Gain access to WIFI terminals allowing portable, on-the-go transactions
Donâ€™t miss out!
3R will be at several exhibitions including RBTE on the 8th and 9th May 2017 giving you the chance to experience the latest 3R products on display. We look forward to meeting you there.
ENJOY IT WHILE IT RUNS IT Call now for your free, no obligation quote. Sit back, relax and let technology give you not just time for that well-earned cuppa but organisation and security at the touch of a button. Watch your business grow along with your profits. Sounds good? No, it sounds GREAT! So what are you waiting for? Call now on 01992574650 & allow the experts to show you the way.
YOUR EDGE IN BUSINESS MANAGEMENT YOUR EDGE IN PAYMENT MANAGEMENT
16 Durable touch screen EPoS with optional extras Standalone Standalonedebit/ debit/credit creditcard cardpayment paymentfacility facilityavailable available Integrated Integrated with with contactless contactless payment payment Combined with a back office with full stock control Complete with in-depth financial reporting facility Quick and easy to set up customer loyalty schemes Support Support Support Support for for for hardware/ for hardware/ hardware/ hardware/ software/ software/ software/ software/ back-up back-up back-up back-up availeble availeble availeble availeble Free on-site installation and training can be provided Create immediate on the fly product promotions Bespoke screen customisation, the way you want it UK based customer support, 24/7 365 days Finance options available (subject to credit approval)
Per credit card transaction*
Per debit card transaction*
*T&Cs Apply. Rates are subject to change, with prior notice. Acceptance to the service requires successful completion of a credit check.
Chip & Pin
For more information speak to our dedicated team on: 01992 574 650
EAT. DRINK. SLEEP Febraury 2017
POS TERMINALS – TOUCH WITHOUT COMPROMISE Sam4s world leaders’ in ECR/POS technology, aim to make the most flexible, innovative and reliable EPOS products of all time. The Sam4s team have over 30 years’ experience in the market and now produce the most sophisticated and diverse products to the world-wide market, extensively used in over 60 countries.
customer satisfaction and guest experience.
Whether you requirements are for a single POS terminal or multiple terminals combined with kitchen order printers of kitchen order wall board monitors. The combination of the SAM4S POS terminals and Samtouch Point Of Service software solution is Sam4s are committed to developing the best solution suited to your intuitive models that provide innovation business. and solutions to meet the demands of fast moving markets. t Reliability - We understand that your Epos system is a fundamental Sam4s branding was established in part of your business. From 2003, prior to that and since 1983 they planning to design & execution of were a division of Samsung Electronics our software, minimising system ECR, which was taken over by SHC critical down-time has always been in 2001, launching the Sam4s brand our key aim. in 2003. Sam4s are specialists in the t Value - Creating real value is development of ECR and Epos terminals, integral to what we do. We believe receipt printers, Android POS and our EPOS solution provides great various peripherals, with very strong value from money presence in the home market South t Intelligence - We seek intelligence Korea. in our technologies. That’s why we utilise the latest development The very latest in the POS line up from platforms from Microsoft, this Sam4s are the Titan-S Series terminals promotes innovation. which are stylish and perform to meet t Flexibility - We understand the needs of the most demanding that each business has unique hospitality environments. Titan-S range requirements. That’s why we have features the latest PCT touchscreen developed many features to ensure technology and IP rated water resistant our system is as flexible as possible front touch panels as well as Intel Celeron Dual or Quad core processors We understand that each business with SSD drives as standard. has unique requirements, that’s why Samtouch is developed with many YCR Distribution the sole UK and Ireland features unique to the hospitality sector. distributor of Sam4s products, have developed Samtouch Epos software exclusively to work on Sam4s POS touch screens. Samtouch is a leading edge point of service platform which is “easy to use”, reliable & a cost effective solution providing you with the management tools & information to allow you to operate & expand your business on your terms. Samtouch utilises the latest technologies of your SAM4S Point of Sale terminal to display eye catching & easy to operate touchscreen graphics at lightning speed. Integrated Bar & Table management features help your venue become a more streamlined more efficient operation that has proven to increase
Payment Sense EFT Payment Sense “Pay at table” solution fully integrates with Samtouch allowing the waiting staff to view the Table/check on the EFT terminal and issue a detailed receipt to the customer for immediate payment. Payment Sense are one of the largest EFT solution provider’s so you can be assured of quick setup and the best rates possible. Resdiary Booking Solution. One of the leading specialists in the field of on-line & off-line room and table booking solutions. Samtouch integrates seamlessly with Resdiary porting customer information into Samtouch as the customer arrives at your venue. Mainstay & Resident Pro Both solutions independently designed for hotel reservations and front desk billing. Samtouch integration validates customers before passing bar & restaurant charges back to the front desk Samtouch Office Cloud-Based back office solution designed to work with Sam4s and Samtouch software. Real time sales data at your fingertips whilst you are on the move, plus much more For more information on Sam4s products or Samtouch software or to book a no obligation demonstration, please contact YCR Distribution Limited. Tel: 01924 438238. eMail: firstname.lastname@example.org
Avenista Table Reservations also provide all-inclusive access to their incredible support team (awards surely coming sometime soon!) who can implement booking strategies and take care of all of the administrative duties involved in managing the software too. It’s no surprise that Avenista® customers tend to be busy, extremely well-run restaurants who are always looking for that extra bit of efficiency and want it without hefty prices attached. Unlike so many booking systems Avenista® do not operate a Diner portal and so will never attempt to sell tables from competitor restaurants or gazump a restaurant’s Google ranking.
Never heard of Avenista®? Well, perhaps you can be forgiven. With the stampede towards basic, web-based booking systems in recent years many restaurateurs completely overlooked this unassuming UK company, attracted instead by the fanfares of the big booking operators. But one size does not fit all and having experienced high running costs or poor service delivery many restaurateurs are now looking elsewhere and finding Avenista has intelligent, super-easy software with everything they need and more for often a fraction of the cost. With more than 10 years’ experience delivering Table Reservation software the team at Avenista® know what makes busy restaurants tick and have continuously honed and polished their software to make running a Front of House effortless. These days millions of diners are seated each year using Avenista® systems. Oddly perhaps, at Avenista® their mission is for their customers to spend the minimum time possible using the booking software, yet still have the software do exactly what the customer needs, enabling them to spend more time in their restaurants on activities where they can really add value. To achieve this they worked on making Avenista® intelligent and efficient without taking away any of the features that allow restaurants to deliver really personal service to their Diners. And, so keen are they to deliver on the mission they
As Kerry Beswick (Managing Director of Avenista®) says – “We have absolutely no relationship with Diners at all. Everything we do is focused on the restaurateur. We are all about providing the absolute best tools and services for our customers to help them make the best restaurants.” With an impressive client roster, awesome features (including a new online payment feature for events and deposits – saving restaurants huge amounts of time, and reducing no-shows), and pricing lower than anything comparable, many restaurateurs are now getting the message and switching to Avenista® saving themselves time, money and headaches.
Mobile Friendly/App Friendly Bookings Marketing & Promotion Tracking Extensive Pre-Payment Features Intelligent Diary With Class-Leading Flexibility Table Management Walk-Ins and Waitlisting SMS Paging FREE Online Bookings Avenista is the must-have tool for busy restaurants still struggling with pen and paper and is also the solution most favoured by restaurants needing an alternative when existing providers prove slow, expensive or ineffective. You built a great restaurant by insisting on quality, attention to detail and customer service. Now choose Avenista to ensure you get the same from your reservations partner.
Lightique is a long established, reliable decorative lighting manufacturer and supplier to the contract and domestic markets. Our ethos is Quality, Service and Affordability. Whether choosing from our standard range of products, or something special that has been individually designed by yourselves, we shall endeavour to produce items to very strict standards and specifications in an extensive range of finishes.
WE ARE LIG
THE HOME OF TRADITIONAL, CONTEMPORAR
We remain one of the leading manufacturers and suppliers of decorative lighting, supplying the needs of interior designers and end users alike, constantly evolving our range of products to suit your requirements and ever changing fashions in the interior design industry. To find out more and to see our full product range and services on offer please visit our website www.lightique.com
RY AND INNOVATIVE LIGHTING.
LIGHTIQUE LTD Unit 2a, Eden Business Park, Dunns Close, Nuneaton, CV11 4NE, England
T: +44 (0)24 7638 1559 F: +44 (0)24 7637 4635 E: email@example.com
view our full range of 3,000+ products
www.searchlightelectric.com www.searchlightelectric.com | +44 (0) 161 203 3330 | 900 Oldham Road, Manchester, M40 2BS
BLEND IN WITH PRISM Prism Clear Acrylic with un-lacquered Polished Brass switches
The difference is in the detail True Edge Satin Stainless Steel
Switch on to Focus SB Great lighting begins with quality controls and Focus SB oﬀer a range of stunning switches and sockets to suit your interiors. Bespoke solutions are our speciality, designed to suit the layout of your rooms and the needs of your guests. Match in with Focus SB’s standard switch plates for a comprehensive look throughout your interior. Our large range of distinctive styles and ﬁnishes are available to view on our website or call us today for further details. True Edge Polished Nickel
NO MINIMUM ORDER | COMPLETE BESPOKE SERVICE TO SUIT YOUR NEEDS FREE DELIVERY TO MAINLAND UK |
01424 858060 | firstname.lastname@example.org
EAT. DRINK. SLEEP February 2017
YOUR GUESTS ARE OUR PRIORITY PLEDGES MITRE LINEN Experienced hospitality provider Mitre Linen has launched its biggest ever catalogue – packed with new products to help ensure that not only are their customers left feeling delighted but guests too. From tailor-made bespoke range ‘Heritage by Mitre’ right through to the brand’s Luxury, Comfort and Essentials range, the collection is designed to make the choice of products and buying process as easy as possible. Adding to their growing collection of soft furnishings that are made in-house at their site in Merthyr Tydfil, South Wales, Mitre have introduced some brand new and contemporary soft furnishing ranges that vary from luxurious crushed velvetlook cushions through to a collection of tartan bed runners, curtains and cushions. Due to high demand, the company has also extended some of its existing collections, adding three brand new vibrant colours to their Simplicity range. Brand new items also include hotel room accessories such as ironing boards, kettles, fridges, safes and irons so hoteliers can ensure that their guests
have everything they need for a comfortable stay. The 2017 catalogue also showcases an extended dining section that now features an extensive chef’s wear collection that includes bib aprons, chef’s trousers, skull caps, heavy duty waterproof aprons and polycotton chef’s jackets. Mitre Linen’s MD Jim Mangan said: “A perfect stay does not happen by accident. “We have developed our latest collections by listening to what our customers want and are delighted that this is our biggest ever catalogue with a whole host of brand new ranges. “We are proud to be working every day at the heart of the hospitality industry with housekeepers and helping them ensure that their guests experience a wonderful stay time and time again.” Established in 1946, Mitre Linen is a proud holder of the Queen’s Royal Warrant. Its products can be spotted around the world as well as in prestigious British hotels such as The Ritz, The Grosvenor House Hotel and The Wellesley.
CREATE A LASTING IMPRESSION WITH OUR
BEDDING,LINEN AND SOFT FURNISHINGS
t: 01685 353456 e: email@example.com w: mitrelinen.com
DOMESTIC MEETS COMMERCIAL WITH myPRO FROM ELECTROLUX PROFESSIONAL
EAT. DRINK. SLEEP
Cleaning & Hygiene
Electrolux Professional has unveiled the all new myPRO washer and dryer range. Engineered to bridge the gap in the market for a laundry solution that sits between the domestic and commercial markets, myPRO meets the needs of small businesses including hotels, bed and breakfasts, hair and beauty salons, sports clubs, facilities management companies and restaurants. myPRO presents an opportunity for small businesses to bring their laundry in house, or for those which may be struggling to keep up with the constant demand for clean linen, towels, mops and cloths while working with domestic washers and dryers, to improve the quality of their output. The new laundry range offers significant benefits over domestic appliances as it completes a wash cycle in half the time, thanks to a host of professional programs. Additionally, great wash results are guaranteed time after time thanks to the Electrolux SpeedCare drum, while peace of mind is provided through the professional warranty designed for light commercial use. Mick Christian, Regional Training and Demonstration at Electrolux
Professional – Laundry, UK comments: “myPRO represents a reliable investment for small businesses which produces best-in-class results on a realistic budget. The bespoke solution will mean business owners no longer need to worry about their ability to remove tough stains from linen, or about whether the linen will be ready on time, so they can spend more time tending to their customers’ needs. “During the product development of myPRO we prioritised durability, speed and quality, with additional focus on eco-innovation and the end result will save water, energy and consequently, money.” For more information please visit www.electrolux.co.uk/myPRO, or our social media channels; @ElectroluxProUK on Twitter, and also LinkedIn. Quick facts to compare myPRO to conventional domestic machines: t 3 times longer lifetime due to more durable construction with professional components t Up to 50% faster with professional programs t Great results every time thanks to the unique Electrolux SpeedCare drum t Warranty for professional use
Electrolux Professional Telephone: 08444 631 261 www.electrolux.co.uk/professional
Electrolux Professional Laundry Solutions
oﬀering you peace of mind
myPRO laundry solutions The Professional heart for Small Hotels and B&B’s Long life, High speed. Top quality. Thanks to their Professional heart, Works today, works in 10 years’ time*: Washer and Dryer designed to last 3 times longer than domestic machines Time savings thanks to a variety of professional programs1 Warranty for professional applications
Saves water. Saves energy. Saves money. Quite simply, myPRO has a Green soul! The smart professional washing machine with A+++ energy eﬃciency Greater hygiene with dedicated disinfection programs Shorter drying cycle with Automatic Moisture Control
... and all the benefits you need on a sensible budget. myPRO gives you the advantages of a unique professional design with just the technology you need. A great and reliable investment that will serve you well for many years.
Electrolux Professional Phone: 08444 631 261 Email: firstname.lastname@example.org Web: www.electrolux.co.uk/myPRO
* 3 cycles / day times 250 days / year. Follow us on Twitter @ElectroluxProUK
Follow us on LinkedIn Electrolux Professional UK
EAT. DRINK. SLEEP
Cleaning & Hygiene
EAT. DRINK. SLEEP
SJS Laser Cutting
With Shmoo it couldn’t be easier, all you need is a Shmoo Mixer, Shmoo Thickshake Mix and ice cold milk to create perfect Thickshakes. With no wastage or mess, thanks to Shmoo’s unique ‘Mix in Cup’ system, and FREE Disposables – what more could you want?
99% Fat Free Low in Sugar No Artificial Colours, Sweeteners or Preservatives Gluten Free Suitable for Vegetarians 5 Delicious Flavours Average of £1 Profit per Cup FREE Disposables
Please Quote – Eat.Drink.Sleep.15
FREE DELIVERY FREE INSTALLATION FREE PLUMBING FREE CAPPUCCINO CUPS & SAUCERS FREE ESPRESSO CUPS & SAUCERS FREE LATTE GLASSES
PLUS FREE ACCESSSORIES PACK & FREE STARTER PACK TO MAKE APPROXIMATELY 1000 DRINKS!
Textiles Philip Watts Design +44 (0) 115 9269756 www.philipwattsdesign.com
Hi Spirits +44 (0)1932 252100 www.hi-spirits.com
Tevalis 01923 294446 www.tevalis.com
EAT. DRINK. SLEEP
Radnorhills www.radnorhills.co.uk email@example.com We have a passion for making the simplest of things taste great! We offer an array of delicious tasting soft drinks made from the finest ingredients we can source and our own Natural Spring Water. We offer Mineral Water, Premium PressĂŠs, Fruit Juices, Flavoured Water and School Compliant Drinks. Please contact us for more details on or visit. Tweet us @Radnorhills
Flexfurn +44 (0)1242 524777 www.flexfurn.com
Neon creations +44 (0)1204 655866 www.neoncreations.co.uk
Cuisine Quip +44 (0) 118 957 1344 www.cuisinequip.com
Tableware www.slateware.co.uk +44 (0)1248 600656
Coffee + Coffee Machines
Kimbo +44 (0) 208 987 9070 www.kimbo.co.uk
FRIMA +44 (0)845 680 3981 www.frima-uk.co.uk
Tableware Barry Perrin +44 (0)1992 611415 www.barryperrin.com
WRS +44 (0)1933 533880 www.wrssystems.co.uk
BALMORAL TEXTILES (028) 90617431
The Spirit Lab We are a team of professional bartenders who have built a career in high end venues both in the UK and in the Asia Pacific.
OASIS GRAPHICS +44 (0)1242 524777 www.flexfurn.com Oasis Graphic Co produce and install bespoke & large format graphics for unique interior & exterior hospitality spaces. Contact us now for: signage, building wraps, digital wall coverings, window and floor graphics, banners and hoardings, backlit graphics and vehicle graphics e: firstname.lastname@example.org t: +44 1628 532003 w: www.oasisgraphic.co.uk
Interiors & Design
Telephone: 02033562949 Address: 4th Floor, Rex House, 4-12 Regent Street, London
Coffee Services +44 (0) 843 289 2109 www.coffee-services.co.uk
Jura +44 (0) 800 552 5527
To advertise in the directory please contact Andy Bell on 01843 448443
CUBBINS 01434 604 181 www.cubbins.co.uk
Prices from ÂŁ120 for the year.
VarioCooking Center MULTIFICIENCY® 112T
» Maximum flexibility in the
smallest space, without compromise! We use it every day and we‘re big fans. Why not try it now, for free, in your own kitchen? Register for a free trial: www.kitchenrevolution.biz
Boiling, frying, deep frying.... up to 4 times as fast* precisely and easily All in one unit
mobile app 24/7 commission-free bookings One-click payment card pre-authorisation, ďŹ‚exible rate plans and cancelation policies
seven days a week